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Spring Mill Health Campus

101 W 87th Ave, Merrillville, IN 46410 · Non profit - Corporation · 64 certified beds · (219) 756-0744 Medicare & Medicaid certified

Call the home — (219) 756-0744 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 17% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Urgent care / clinic
8777 Broadway · (219) 756-0960 · Call to confirm hours
Pharmacy
8701 West Dr · (219) 500-1161 · Call to confirm hours
Grocery
Meijer0.7 mi
611 Uc 30 · (219) 650-3700 · Call to confirm hours
Park
Erlenbach Park, 9650 Van Buren St · (219) 661-2271 · Typically dawn to dusk
Place of worship
8605 Merrillville Rd · (219) 756-1111

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.3%11.0%15.4%better
Long-stay residents who lose too much weight0.0%5.5%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%1.1%2.0%better
Long-stay residents with depressive symptoms11.3%25.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%3.9%3.3%worse
Long-stay residents whose ability to walk worsened30.9%11.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.3%23.5%18.9%typical
Long-stay residents given the seasonal flu vaccine76.2%95.4%95.3%worse
Long-stay residents with pressure ulcers8.2%3.6%4.7%worse
Long-stay residents with worsening bladder/bowel control27.9%23.3%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table28.4%13.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.8%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine27.7%79.0%79.4%worse
Short-stay residents rehospitalized after admission22.7%22.2%22.6%typical
Short-stay residents with an outpatient ER visit13.9%10.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.761.611.67worse
Long-stay outpatient ER visits per 1,000 resident days1.111.441.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 199 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.4%U.S. median 51.5%
Got home and stayed home
19.0%U.S. median 10.7%
Went back to hospital
54.8%U.S. median 56.6%
Met the expected recovery
0.79U.S. median 0.31
Therapy hours / resident / day
0.44hours / resident / day
Physical therapy
0.33hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 54.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 62 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.79 therapist hours per resident per day in 2026Q1 — more than 94% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.4%CMS range 36.7–48.851.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF19.0%CMS range 15.2–21.810.7%Oct 2022–Sep 2024worse than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.3%CMS range 5.7–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.401.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.60
RN hours/ resident / day
1.14
LPN hours/ resident / day
2.04
Aide hours/ resident / day
3.77
Total nurse hours/ resident / day
0.35
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 64 beds and averages 52.4 residents a day — about 82% occupied, or roughly 12 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.77 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.95 on weekdays — 16% thinner on weekends. RN hours go from 0.70 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-12-09)
11
at the previous standard inspection (2024-09-10)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 10 most serious are shown; the remaining 30 are one tap away and print in full.

  • Potential for harm · Dcited before2026-06-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were administered insulin and accuchecks (blood sugar testing) were completed as ordered for 2 of 3 residents reviewed for medications and accuchecks. (Residents C and D)Findings include:1. Resident C's record was reviewed on 6/3/26 at 10:08 a.m. The diagnoses included, but were not limited to, diabetes mellitus.A Care Plan, dated 5/18/26, indicated a risk for complications related to diabetes mellitus. The interventions included, diabetic medication would be administered and blood sugars checked as ordered by the physician.A Physician's Order, dated 5/10/26 and discontinued on 5/24/26, indicated Glargine-yfgn (long acting insulin) 10 units was to be administered at bedtime.The Medication Administration Record (MAR), dated 5/2026, indicated the blood sugar on 5/12/26 at 9:00 p.m. was 124 and the insulin had not been given due to not required (marked with a code of 13). The blood sugar on 5/17/26 at 9:00 p.m. was 112 and the insulin had not been given (marked with a code of 9, see progress notes).There were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-03 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a medication error rate of less than 5% for 1 of 3 residents observed during medication pass. Two errors were observed during 33 opportunities for errors during medication administration. This resulted in a medication error rate of 6.06%. (Resident G)Finding includes:During a morning medication pass observation on 6/3/26 at 7:45 a.m., RN 2 prepared Resident G's morning medications, which consisted of 13 different oral medications.RN 2 pulled the medication cards out of the medications cart. The cards which contained meloxicam (anti-inflammatory) 15 mg and Senna (laxative) 8.6 mg were placed on the top of the medication cart with the other medications cards. The medications were not removed from the cards and placed in the plastic medication cup to be given. RN 2 indicated the medications were ready to be administered and counted 11 oral medications in the medication cup.The morning medications were reviewed again and RN 1 acknowledged there should have been 13 oral medications in the medication cup and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to develop and implement a care plan related to the use of a Continuous Passive Motion (CPM) machine for 1 of 2 residents reviewed for rehab and restorative. (Resident 64) Finding includes:On 12/2/25 at 10:00 a.m., Resident 64 was observed seated in her room. There was a CPM machine on the floor next to her bed. The resident indicated she had a recent knee replacement and the machine was supposed to be used twice daily, but only therapy staff put the machine on her once a day when they were present. The resident's record was reviewed on 12/3/25 at 9:23 a.m. Diagnoses included, but were not limited to, encounter following orthopedic aftercare and presence of right artificial knee joint.The admission Minimum Data Set assessment, dated 11/25/25, indicated the resident was cognitively intact and needed set up assistance for toileting and bed mobility. There were no nursing care plans related to the CMP machine. The Physical Therapy (PT) Evaluation and Plan of Treatment, dated 11/20/25, indicated treatment approaches…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a compression glove was in place per the physician's order, there was adequate monitoring of use of the compression glove and medications were available and administered as ordered for 1 of 1 resident reviewed for edema and for 1 of 21 records reviewed. (Resident 58)Finding includes:a. During an observation on 12/1/25 at 12:25 p.m., Resident 58 was observed sitting up in her wheelchair. Her right hand was observed with no compression glove on at the time.Resident 58's record was reviewed on 12/3/25 at 9:07 a.m. Diagnoses included, but were not limited to, nontraumatic intracerebral hemorrhage (brain bleed) and multiple sclerosis.A Physician's Order, dated 11/26/25, indicated compression glove for right hand and try to maintain a degree of elevation as well to reduce edema.The record lacked documentation of how often the compression glove was supposed to be on or when the compression glove was on or off.There was no care plan related to the compression glove.During an interview on 12/8/25 at 9:22 a.m., the Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to obtain Physician Orders and coordinate care between departments related to the use of a Continuous Passive Motion (CPM) machine for 1 of 2 residents reviewed for rehab and restorative care. (Resident 64)Finding includes: On 12/2/25 at 10:00 a.m., Resident 64 was observed seated in her room. There was a CPM machine on the floor next to her bed. The resident indicated she had a recent knee replacement, and the machine was supposed to be used twice daily, but only therapy staff put the machine on her once a day when they were present. The resident's record was reviewed on 12/3/25 at 9:23 a.m. Diagnoses included, but were not limited to, encounter following orthopedic aftercare and presence of right artificial knee joint.The admission Minimum Data Set assessment, dated 11/25/25, indicated the resident was cognitively intact and needed set up assistance for toileting and bed mobility. There was no Physician's Order for the CPM machine or frequency of use. During an interview on 12/3/25 at 9:55 a.m., LPN 2 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a resident was assessed and treated for pain prior to wound care for 1 of 2 residents reviewed for pressure ulcers. (Resident 71)Finding includes: On 12/8/25 at 11:30 a.m., Resident 71's wound care was observed with the Wound Nurse and CNA 1. The resident was in bed, positioned on her left side and held in place by the CNA. The Wound Nurse removed the old dressing from her sacrum. Then she used normal saline and gauze to clean the wound bed. The resident said, ow, ow, the Wound Nurse apologized to her and continued to clean the wound. The resident again said, ow, ow, the CNA said she was sorry. The Wound Nurse completed the treatment with no additional complaint of pain from the resident. During an interview following the wound treatment observation, the Wound Nurse indicated the resident had prn (as needed) pain medication she could take if she started moaning. She indicated the resident wasn't complaining of pain and had not received anything. The resident's record was reviewed on 12/8/25 at 11:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medication was labeled correctly, a bag of normal saline (NS) 0.9% was not expired, and a tube of zinc paste was stored to prevent cross-contamination for 1 of 4 medication carts and 1 of 2 medication rooms. (Healthcare 1)Finding includes:On [DATE] at 2:13 p.m. the Healthcare 1 Medication Cart and Medication Room was observed with QMA 1 and the Director of Nursing (DON). Inside the top drawer of the Medication Cart there was a used tube of zinc paste, stored openly with boxes of eye drops and other medications in the drawer. The tube of zinc was not labeled with a resident's name. QMA 1 indicated she was unsure who the zinc was used for.In the Medication Room refrigerator there was a 100 milliliter bag of NS 0.9% with an expiration date of [DATE] and a box of cath flo activase (blood clot busting agent for occluded central lines) without a label or resident's name. In the cabinet in the Medication Room, there was an opened box of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure resident records were accurate related to documentation of an air mattress in place and intravenous (IV) flushes for 2 of 21 records reviewed. (Residents 71 and 61)Findings include: 1. On 12/8/25 at 11:30 a.m., Resident 71's wound care was observed with the Wound Nurse and CNA 1. The resident was positioned in her bed, and she was on a standard mattress. The resident's record was reviewed on 12/8/25 at 11:00 a.m. Diagnoses included, but were not limited to, diabetes mellitus, adult failure to thrive and spinal stenosis. The resident had a stage 3 pressure ulcer on her sacrum. The Brief Interview for Mental Status, dated 12/7/25, indicated the resident had moderate cognitive impairment. A Physician's Order, dated 12/5/25, indicated an air mattress for the resident. The Treatment Administration Record for December 2025 indicated the air mattress was signed out as in place every shift from 12/5-12/8/25. During an interview on 12/8/25 at 2:13 p.m., the Administrator and Nurse Consultant indicated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-01 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure prn (as needed) medications were administered with documentation for an indication for use for 1 of 3 residents reviewed for hospice. (Resident C) Finding includes: The closed record for Resident C was reviewed on [DATE] at 7:25 a.m. The resident expired in the facility on [DATE] while receiving hospice services. Diagnoses included, but were not limited to, stroke, dysphagia (difficulty swallowing), chronic kidney disease, quadriplegia, vascular dementia, and heart failure The Significant Change Minimum Data Set (MDS) assessment, dated [DATE], indicated the resident cognitively impaired for daily decision making and received hospice care. A Care Plan, dated [DATE], indicated the resident was at risk for pain. The nursing approaches were to record and report any nonverbal signs of pain. A Physician's Order, dated [DATE], indicated Lorazepam (an antianxiety medication) Concentrate, 2 milligrams/milliliters (mg)/(ml), give 0.5 ml by mouth every 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-18 · tag F0620 — isolated
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to implement the admission policy, related to an admission Agreement not explained and signed by a resident who had been admitted into the facility for 1 of 1 resident reviewed for admission Agreement implementation. (Resident D) Finding includes: Resident D's record was reviewed on 2/18/25 at 10:53 a.m. The diagnoses included, but were not limited to, chronic respiratory failure. The Census History indicated the resident was admitted into the facility on 8/24/24. A transfer/discharge to an acute care hospital occurred on 9/25/24 and a return re-admission occurred on 9/30/24. A transfer/discharge to an acute care hospital occurred on 10/2/24 with a return re-admission on [DATE]. A transfer/discharge to an acute care hospital occurred on 11/14/24 with a return re-admission on [DATE]. The resident was discharged to another facility on 1/16/25. A Quarterly Minimum Data Set assessment, dated 11/24/24, indicated an intact cognitive status. There was no signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · Dcited before2025-02-18 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident received blood sugar monitoring to determine if insulin was required (sliding scale) for 1 of 3 residents reviewed for unnecessary medications. (Resident B) Finding includes: Resident B's record was reviewed on 2/18/25 at 9 a.m. The diagnoses included, but were not limited to, stroke and diabetes mellitus. A Quarterly Minimum Data Set assessment, dated 11/4/24, indicated a severely impaired cognitive status and received insulin in the past seven days. A Physician's Order, dated 11/13/24, indicated the blood sugars were to be obtained before meals and at bedtime and Humalog insulin was to be administered if the blood sugar was 151 or higher. The doses of insulin was to be given per the results of the blood sugar results (sliding scale). The Medication Administration Record (MAR), dated 12/2024, indicated the blood sugar was not obtained to determine if insulin was required on 12/1/14 at 9 p.m., 12/8/24 at 11:30 a.m., 5:30 p.m., and 9 p.m., 12/21/24 at 9 p.m., and 12/28/24 at 5:30 p.m. and 9 p.m. The MAR,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's preferences were honored related to allowing the resident to leave their room while in contact isolation for 1 of 1 resident reviewed for choices. (Resident 261) Finding includes: During a random observation on 9/3/24 at 10:31 a.m., Resident 261 indicated she had been confined to her room due to an infection on her back. On 9/4/24 at 3:12 p.m., the resident was observed in her room sitting in her wheelchair. She indicated to LPN 3, who was also in the room, that she was unable to leave her room due to her isolation status. During an interview at the time, LPN 3 indicated she was unsure if the resident could leave her room. LPN 3 was told in shift report that the resident was in contact isolation, but she was a new nurse and was unsure if that meant the resident could not leave her room. The record for Resident 261 was reviewed on 9/4/24 at 11:15 a.m. The diagnoses included, but were not limited to, lymphedema (swelling in arms or legs), hypoxia (inadequate oxygen), difficulty walking,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff were knowledgeable regarding the residents' code status for 3 of 5 residents reviewed for advanced directives. (Residents 160, 50, and 261) Findings include: 1. The record for Resident 160 was reviewed on 9/4/24 at 3:28 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, non traumatic subarachnoid hemorrhage, type 2 diabetes, asthma, stroke, depressive disorder, and cognitive communication deficit. The admission Minimum Data Set (MDS) assessment, completed on 8/28/24, indicated the resident was moderately impaired for daily decision making. During an interview on 9/4/24 at 11:08 a.m., the Assistant Director of Nursing indicated she was not aware of the resident's code status because there was no documentation in the clinical record or in the advance directive binder located at the nursing station. During an interview on 9/4/24 at 11:11 a.m., the Social Service Director (SSD) indicated he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the comprehensive assessment was accurate related to dental status for 1 of 17 residents whose comprehensive assessments were reviewed. (Resident 6) Finding includes: During an observation on 9/3/24 at 11:02 a.m. Resident 6's teeth were observed to be caried and broken off. The resident indicated at that time that he was supposed to get new dentures. The record for Resident 6 was reviewed on 9/5/24 at 8:20 a.m. Diagnoses included, but were not limited to, dementia with psychotic disturbance, type 2 diabetes, epilepsy, paranoid schizophrenia, depressive disorders, anxiety disorder, high blood pressure, and PTSD (post traumatic stress disorder) The 3/11/24 Annual Minimum Data Set (MDS) assessment, indicated the resident was cognitively intact for daily decision making and had no oral or dental problems. The Modification of the Quarterly MDS assessment, dated 7/25/24, indicated the resident was cognitively intact for daily decision making and had no dental issues. There was no care plan for dental care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure dependent residents received at least 2 baths a week and had their hair washed at least weekly for 2 of 4 residents reviewed for activities of daily living. (Residents 41 and 158) Findings include: 1. During an interview on 9/3/24 at 11:20 a.m., Resident 41 indicated he sometimes did not get a bed bath 2 times a week and did not get his hair washed at least weekly. The resident's hair was observed to be greasy. The record for Resident 41 was reviewed on 9/5/24 at 2:50 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but were not limited to, post surgical procedure to the digestive system, osteoarthritis of both knees and hips, disc degeneration, kidney disease, rheumatoid arthritis, and type 2 diabetes. The 7/24/24 admission Minimum Data Set (MDS) assessment indicated the resident was cognitively intact for daily decision making and was dependent on staff all activities of daily living (ADLs) including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure surgical bandages were changed as ordered by the physician for 1 of 2 resident reviewed for skin conditions non-pressure. (Resident 41) Finding includes: On 9/3/24 at 11:25 a.m., Resident 41 was observed lying in bed wearing a hospital gown. At that time, a surgical bandage was observed to his abdomen with a date of 8/30/24. At 11:35 a.m., the Assistant Director of Nursing (ADON) was asked to come to the room and observe the date on the bandage. During an interview at that time, the ADON indicated the bandage was supposed to be changed three times a week on Monday, Wednesday, and Friday. On 9/6/24 at 12:49 p.m., the Wound Nurse was observed changing the bandage to the surgical wound. The wound was pink and was healing. During an interview at that time, the Wound Nurse indicated the bandage should have been changed on 9/2/24 and she was off that day. Nursing staff were to change the bandages when she was not in the facility. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident with a pressure ulcer had interventions in place related to not floating their heels when in bed for 1 of 3 residents reviewed for pressure ulcers. (Resident 31) Finding includes: On 9/4/24 at 10:10 a.m. and 3:07 p.m., Resident 31 was observed awake lying in bed. The resident's heels were not floated off the bed. On 9/05/24 at 10:07 a.m., the resident was observed in bed. CNA 1 lifted the resident's blanket by his feet and the resident did not have his heels floated off the bed. The record for Resident 31 was reviewed on 9/04/24 at 9:35 p.m. The diagnoses included, but were not limited to, diabetes, hemiplegia (paralysis on one side), encephalopathy (swelling in the brain), dementia, and hypertension (high blood pressure). The Quarterly Minimum Data Set (MDS) assessment, dated 8/1/24, indicated the resident was severely impaired for daily decision making. The resident had impairment on both sides of his lower extremities and used a wheelchair. The resident had a stage 2 pressure ulcer. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a peg tube (a tube inserted into the stomach for nutrition) was cleaned on a daily basis and according to facility policy for 1 of 2 residents reviewed for peg tubes. (Resident 41) Finding includes: On 9/3/24 at 11:22 a.m., Resident 41 was observed lying in bed wearing a hospital gown. At that time, there was a tube observed near a bandage on his abdomen. The area under the flange had dried crusty blood noted. During an interview at that time, the resident indicated the wound nurse cleaned around the tube when she changed his bandages. On 9/6/24 at 12:49 p.m., the Wound Nurse was observed changing the resident's surgical bandage on his abdomen. During an interview at that time, the Wound Nurse indicated the peg tube was solely placed for decompression and was not used for feeding or flushes. The record for Resident 41 was reviewed on 9/5/24 at 2:50 p.m. The resident was admitted to the facility on [DATE]. Diagnoses included, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident's PICC (peripherally inserted central catheter) line had Physician's Orders for the care and monitoring of a PICC line for 1 of 1 residents reviewed for PICC lines. (Resident 31) Finding includes: During an observation on 9/3/24 at 11:21 a.m., Resident 31's PICC line bandage was dated 8/29/24 and was peeling off on the top of the dressing. During an observation on 9/4/24 at 10:11 a.m., the PICC line bandage was dated 8/29/24 and was peeling off on the top of the dressing. The record for Resident 31 was reviewed on 9/4/24 at 9:35 p.m. The diagnoses included, but were not limited to, diabetes, hemiplegia (paralysis on one side), encephalopathy (swelling in the brain), dementia, and hypertension (high blood pressure). The Quarterly Minimum Data Set (MDS) assessment, dated 8/1/24, indicated the resident was severely impaired for daily decision making. The resident had impairment on both sides of his lower extremities and used a wheelchair. There was no Care Plan for a PICC line or Intravenous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the failed to ensure a PRN (as needed) psychotropic medication was not ordered longer than 14 days for 1 of 5 residents reviewed for unnecessary medications. (Resident 25) Finding includes: The record for Resident 25 was reviewed on 9/5/24 at 10:35 a.m. Diagnoses included, but were not limited to, left lung cancer, type 2 diabetes, stroke, osteoarthritis, heart disease, depressive disorder, repeated falls, high blood pressure, paranoid schizophrenia, and atrial fibrillation. The Modification of the Quarterly Minimum Data Set (MDS) assessment, dated 7/16/24, indicated the resident was cognitively intact for daily decision making and received insulin, an antipsychotic, an anxiolytic, an antidepressant, an anticoagulant, and hypoglycemic medications. Physician's Orders, dated 7/17/24, indicated Alprazolam (Xanax, an anti-anxiety medication) 0.5 milligrams (mg), give 1 tablet by mouth every 8 hours as needed for anxiety. The Medication Administration Record (MAR) for the month of 8/2024 indicated the Alprazolam was administered five times and on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to store medicated creams and loose pills properly for 1 of 1 resident and 1 of 2 medication carts observed during medication storage. (Resident 41 and Health Care 2 medication cart) Findings include: 1. During random observations on 9/3/24 at 11:26 a.m. and 3:04 p.m., Resident 41 was observed lying in bed. The resident was severely contracted for both his upper and lower extremities and was unable to use them. At that time, there was a tube of Diclofenac cream (a cream used to reduce swelling in joints and muscles) on the over bed table. During an interview on 9/3/24 at 11:26 a.m., the resident indicated he used the cream for his severe rheumatoid arthritis. During random observations on 9/4/24 at 11:18 a.m. and 2:50 p.m., and on 9/5/24 at 8:09 a.m., 10:20 a.m., and 11:45 a.m., the medicated cream was observed inside the night stand drawer. The record for Resident 41 was reviewed on 9/5/24 at 2:50 p.m. The resident was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the resident's environment was clean and sanitary related to an uncontained bed pan for 1 of 3 units. (Health Care Center 2) Finding includes: During random observations on 9/5/24 at 8:09 a.m.,10:20 a.m., and 11:45 a.m., an uncontained bed pan was observed lying on a cloth chair in room [ROOM NUMBER]. During an interview on 9/5/24 at 8:09 a.m., the resident who resided in the room indicated he had diarrhea 8 times yesterday and during the nigh,t and had used the bed pan. During an interview on 9/6/24 at 2:30 p.m., the Director of Nursing (DON) indicated the bed pan was to be contained and put away after each use. The current 3/21/21 Space and Equipment policy, provided by the DON on 9/10/24 at 2:58 p.m., indicated the facility will provide areas of space for storing devices and supplies used for continence. 3.1-19(f)

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, related to cleaning of reusable equipment and hand hygiene after direct resident contact and glove removal, for random observations of infection control. (Residents P, D, R and S) Findings include: 1. During a random observation on 2/19/24 at 7:18 a.m., RN 1 was observed walking out of Resident P's room, carrying a blood pressure cuff, glucometer, and thermometer. She laid all of those items on top of the medication cart and donned a pair of clean gloves and cleaned the glucometer. After she cleaned the glucometer, she removed her gloves and did not perform hand hygiene. She took all of the items into Resident D's room, donned a pair of clean gloves to both hands, and checked his blood pressure and his blood sugar. She removed her gloves and performed hand hygiene at the medication cart. She did not clean the blood pressure cuff or thermometer after she had used them for Resident P. She entered the room again with the resident's Insulin. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure bandages were changed and treatments were completed as ordered by the Physician for a diabetic ulcer and a non pressure ulcer, for 1 of 3 residents reviewed for skin conditions. (Resident P) Finding includes: During a random observation on 2/19/24 at 7:40 a.m., Resident P was observed in bed. At that time, there were 2 bandages on the resident's right leg and right great toe with a date of 2/17/24. The resident indicated the bandages were not changed yesterday (2/18) and the doctor had told him they were to be changed every day. The record for Resident P was reviewed on 2/19/24 at 9:45 a.m. Diagnoses included, but were not limited to, osteomyelitis of right foot and ankle, type 2 diabetes, diabetic foot ulcer, and cellulitis of the right lower limb. The admission Minimum Data Set (MDS) assessment, dated 2/5/24, indicated the resident was not cognitively intact. The resident was at risk for pressure ulcers and had a diabetic foot ulcer. The Care Plan, dated 1/31/24, indicated the resident had a diabetic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident with pressure ulcers received the necessary care and treatment to promote healing, related to treatments not completed as ordered, and bandages not secure and in place as ordered, for 1 of 3 residents reviewed for pressure ulcers. (Resident O) Finding includes: During a random observation on 2/19/24 at 8:02 a.m., CNA 1 was observed standing at the bedside of Resident O and preparing to get her out of bed. At that time, he was asked to roll the resident over and remove her brief so her buttocks could be observed. The CNA removed the resident's brief and there was no bandage covering a pressure sore on the sacrum. The pressure ulcer was pink with an area of darker red, and some drainage was noted. During an interview at that time, CNA 1 indicated this was the first time he had removed her brief since coming on to his shift at 6 a.m. The record for Resident O was reviewed on 2/20/24 at 12:15 p.m. Diagnoses included, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure gastrostomy enteral feedings were infusing at the correct time, tubing was changed at least every 24 hours, stoma sites were cleaned as ordered, and medications were administered per facility policy, for 3 of 3 residents reviewed for peg tubes (a tube inserted into the stomach for nutrition). (Residents L, D, and M) Findings include: 1. The record for Resident L was reviewed on 2/20/24 at 11 a.m. Diagnoses included, but were not limited to, stroke, dysphagia, contractures, and a peg tube. The 11/10/23 Quarterly Minimum Data Set (MDS) assessment, indicated the resident was not cognitively intact. The resident had a feeding tube and received 51% of nutrition through the tube. A Care Plan, updated on 2/13/24, indicated the resident may be at risk for complications secondary to requiring a peg tube. The approaches were to provide care to the peg tube site as ordered. Physician's Orders, dated 8/18/23 and discontinued on 12/3/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to manage medications appropriately, related to not administering antibiotic and pain medication as ordered by the Physician, for 2 of 3 residents reviewed for infections and 1 of 3 residents reviewed for pain medications. (Residents B, P and L) Findings includes: 1. The record for Resident B was reviewed on 2/20/24 at 11:22 a.m. Diagnoses included, but were not limited to, type 2 diabetes, heart disease, osteoarthritis, heart failure, and an urinary tract infection (UTI). The 2/7/24 Quarterly Minimum Data Set (MDS) assessment, indicated the resident was cognitively intact for daily decision making. Physician Progress Notes, dated 1/17/24 at 2:01 p.m., indicated the resident's urinalysis was reviewed and was positive for ESBL (Extended Spectrum Beta-Lactamase) and Pseudomonas infections, and antibiotics were ordered. Physician's Orders, dated 1/17/24, indicated Cefdinir (an antibiotic) capsule 300 milligrams (mg), give 1 capsule by mouth two times a day for UTI for 3 days. The Medication Administration Record (MAR) for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure clinical records were complete, related to the determination to discontinue 15 minute checks for a resident who was observed in his room with an unlit cigarette, for 1 of 3 residents reviewed for supervision. (Resident K) Finding includes: The closed record for Resident K was reviewed on 2/20/24 at 1:45 p.m. Diagnoses included, but were not limited to, sepsis, Chronic Obstructive Pulmonary Disease (COPD), angina, high blood pressure, and paranoid schizophrenia. The admission Minimum Data Set (MDS) assessment, dated 9/21/23, indicated the resident was moderately impaired for daily decision making. The resident required extensive assist with a 2 person physical assist for bed mobility and transfers. There was no Care Plan indicating the resident had attempted to smoke in his room. A Nurses' Note, dated 10/14/23 at 10:15 p.m., indicated the resident's room door would not open upon first attempt. The resident had used his wheelchair to barricade the door closed. After entering the room, the resident was observed asleep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a Physician's Order was in place for a resident who received oxygen for 1 of 3 residents reviewed for oxygen. (Resident G) Finding includes: On 9/18/23 at 9:47 a.m., Resident G was observed in therapy wearing oxygen via a nasal cannula with a flow rate of 3 liters. On 9/18/23 at 10:20 a.m., the resident was observed in the bathroom. The Director of Nursing (DON) remove the oxygen tank from the back of the resident's wheel chair. She sat the tank on the floor and the tank dial moved from red to green when the position of the tank was changed. The DON indicated the tank was full of oxygen and the resident was to receive 3 liters of oxygen. The record for Resident G was reviewed on 9/18/23 at 2:28 p.m. Diagnosis included, but were not limited to, respiratory failure, dependence on supplemental oxygen, sleep apnea, and asthma. The resident was admitted to the facility on [DATE]. A Care Plan, dated 9/15/23, indicated the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents had Physician's Orders for medications and an assessment to self-administer their own medications for 1 of 1 residents reviewed for self-administration of medication. (Resident 41) Finding includes: On 8/7/23 at 10:45 a.m., an Arnuity Ellipta 100 micrograms inhaler and a Hylands Natural Restful Legs supplement was noted to be on the bedside table in Resident 41's room. The resident indicated she had brought the supplement in from home. On 8/8/23 at 1:13 p.m., an Arnuity Ellipta inhaler and Hylands Natural Restful Legs supplement were noted to be sitting next to the television on the table in Resident 41's room. Resident 41's record was reviewed on 8/10/23 at 11:35 a.m. Diagnoses included, but were not limited to, acute respiratory failure, end stage renal failure, and restless leg syndrome. The admission Minimum Data Set (MDS) assessment, dated 8/5/23, indicated the resident was cognitively intact for daily decision making. A Physician's Order, dated 8/1/23, indicated fluticasone furoate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with ADLs (activities of daily living) related to bathing, nail care, shaving, and clean clothing and linens for 2 of 4 residents reviewed for ADLs. (Residents 110 and 37) Findings include: 1. Interview with Resident 110 on 8/7/23 at 10:16 a.m., indicated she had not received a shower since being admitted . The record for Resident 110 was reviewed on 8/8/23 at 1:21 p.m. Diagnoses included, but were not limited to, stroke, lack of coordination, and spinal stenosis. The resident was admitted to the facility on [DATE]. The admission Minimum Data Set (MDS) assessment, dated 7/26/23, indicated the resident was cognitively intact and she required extensive assistance with bed mobility and transfers. The resident was totally dependent on staff for bathing. A Care Plan, dated 7/24/23, indicated the resident required assistance with ADLs (activities of daily living) including bed mobility, eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure fall follow-ups and neurological checks were initiated and/or completed following a fall for 1 of 3 residents reviewed for falls. (Resident 213) Finding includes: On 8/8/23 at 1:27 p.m., Resident 213 was observed in bed. There were fall mats noted on the floor on both sides of the bed. Resident 213's record was reviewed on 8/8/23 at 12:58 p.m. Diagnoses included, but were not limited to, fracture of the left femur, dementia without behavioral disturbance, and cognitive communication deficit. The admission 5-Day Minimum Data Set (MDS) assessment, dated 7/3/23, indicated the resident was severely cognitively impaired. She required extensive assist with bed mobility, toilet use, and personal hygiene, and limited assist for transfers. She had impairment in functional range of motion on one side of the lower extremities. A Care Plan, dated 6/29/23, indicated the resident required assistance with Activities of Daily Living (ADLs) including bed mobility, transfers, eating, toileting, and bathing. A Care Plan, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident with pressure ulcers received the necessary treatment and services to promote healing, related to treatments not completed as ordered and treatment orders not updated timely for 2 of 2 residents reviewed for pressure ulcers. (Residents 49 and 212) Findings include: 1. Resident 49's record was reviewed on 8/9/23 at 11:18 a.m. Diagnoses included, but were not limited to, acute osteomyelitis of the left femur, pressure ulcer of sacral region stage 4, cellulitis of left lower limb, severe protein-calorie malnutrition, pressure ulcer of right hip, and heart failure. The Quarterly Minimum Data Set (MDS) assessment, dated 5/22/23, indicated the resident was cognitively intact for daily decision making. He required extensive assistance with one person physical assist for bed mobility, transfers, dressing, and personal hygiene. He had a functional limitation in range of motion to both lower extremities. He had 4 stage 4 pressure ulcers and 3 unstageable deep tissue injuries present upon admission/entry. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a contracture was identified, treated, and monitored, and splints were applied as ordered for 2 of 4 residents reviewed for range of motion (ROM). (Residents 37 and 212). Findings include: 1. On 8/7/23 at 11:08 a.m., Resident 37 was observed in lying in bed. He indicated he thought he would benefit from therapy and had no range of motion in his last two fingers on both hands. The resident was unable to extend those fingers. On 8/8/23 at 1:24 p.m. Resident 37 was noted to be in bed. He still had no range of motion in the last two fingers on his bilateral hands. Interview with RN 1 on 8/10/23 at 10:01 a.m., indicated she worked with the resident often and had not noticed any contractures. Upon observation of the resident at 10:06 a.m., she indicated she would reach out to therapy to get an assessment completed as the fingers were contracted. Resident 37's record was reviewed on 8/10/23 at 9:44 a.m. Diagnoses included, but were not limited to end stage renal disease, dementia, and depressive disorders.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure oxygen was being administered at the correct flow rate for 1 of 1 residents reviewed for oxygen. (Resident 24) Finding includes: On 8/7/23 at 10:03 a.m., Resident 24 was observed sitting in her wheelchair. The resident was wearing oxygen via a nasal cannula with a flow rate set at 2.5 liters. On 8/8/23 at 9:37 a.m., Resident 24 was observed sitting in her wheelchair with the oxygen tubing in her lap. The resident was wearing oxygen via a nasal cannula with a flow rate set at 2.5 liters. The oxygen tubing was not connected to the concentrator. A nursing aide was notified and reconnected the resident's oxygen at 2.5 liters. On 8/8/23 at 1:15 p.m., Resident 24 was observed in the dining hall wearing oxygen via nasal cannula with a flow rate set at 2.5 liters. Resident 24's record was reviewed on 8/8/23 at 12:06 p.m. Diagnoses included, but were not limited to, hyperlipidemia (high cholesterol), hypertension (high blood pressure), non- Alzheimer's dementia, Parkinson's disease, Wernicke's encephalopathy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were free of significant medication errors related to timing of insulin administration for 1 of 1 residents reviewed for insulin. (Resident 18) Finding includes: Interview with Resident 18 on 8/7/23 at 2:19 p.m., indicated she did not always receive her insulin on time. The record for Resident 18 was reviewed on 8/8/23 at 1:54 p.m. Diagnoses included, but were not limited to, type 2 diabetes mellitus. The admission Minimum Data Set (MDS) assessment, dated 7/13/23, indicated the resident was cognitively intact and she received insulin injections. A Care Plan, dated 7/20/23, indicated the resident was at risk for complications related to the diagnosis of diabetes mellitus. Interventions included, but were not limited to, administer diabetes medication as ordered by the doctor. Monitor/document side effects and effectiveness. Physician's Orders, dated 7/9/23, indicated the resident was to receive Glargine insulin 30 units subcutaneously one time daily at 8:00 a.m. The resident was also to receive Lispro…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure specimens for laboratory testing were collected as ordered by the Physician for 1 of 1 residents reviewed for laboratory services (Resident 49). Finding includes: Resident 49's record was reviewed on 8/9/23 at 11:18 a.m. Diagnoses included, but were not limited to, acute osteomyelitis of the left femur, pressure ulcer of sacral region stage 4, cellulitis of left lower limb, pressure ulcer of right hip, and heart failure. The Quarterly Minimum Data Set (MDS) assessment, dated 5/22/23, indicated the resident was cognitively intact for daily decision making. He had 4 stage 4 pressure ulcers that were present upon admission/entry and 3 unstageable deep tissue injuries present upon admission/entry. A Physician's Order, dated 7/27/23, indicated blood urea nitrogen (BUN), creatinine, and glomerular filtration rate (eGFR) draw prior to initiation of antibiotic courses. The Laboratory Report, dated 7/28/23, indicated BUN, creatinine, eGFR were collected on 7/28/23 at 2:35 a.m. and reported on 7/28/23 at 1:02 p.m. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control guidelines were in place and implemented, including those to prevent and/or contain COVID-19, related to improper cleaning of reusable equipment, improper hand hygiene between glove use, and improper disposal of a lancet for 1 of 6 residents observed during medication pass (Resident 45, LPN 1). Finding includes: On 8/9/23 at 4:20 p.m., LPN 1 was observed checking blood glucose levels of Resident 45. LPN 1 washed her hands and donned clean gloves. She wiped the glucometer down with an alcohol swab and placed the glucometer into a clean glove. She removed her gloves and donned new gloves, without performing hand hygiene in between glove use. She performed the finger stick and obtained the resident's blood glucose reading. She exited the room and placed the used lancet into the regular garbage can. LPN 1 then prepared 30 units of Novolog (an insulin). She retrieved the medication from the cart, donned new gloves without performing hand hygiene first. She wiped the vial with an alcohol…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-11 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of antibiotic therapy to reduce antibiotic resistance related to a practitioner prescribing antibiotics for wounds without being cultured for 1 of 2 residents reviewed for pressure ulcers. (Resident 49). Finding includes: Resident 49's record was reviewed on 08/09/23 at 11:18 a.m. Diagnoses included, but were not limited to, acute osteomyelitis of the left femur, pressure ulcer of sacral region stage 4, cellulitis of left lower limb, pressure ulcer of right hip, and heart failure. The Quarterly Minimum Data Set (MDS) assessment, dated 5/22/23, indicated the resident was cognitively intact for daily decision making. He had 4 stage 4 pressure ulcers that were present upon admission/entry and 3 unstageable deep tissue injuries present upon admission/entry. Wound Care Notes, dated 7/26/23, indicated a wound culture was completed on 7/19/23, which indicated pathogens were detected in the right hip, left hip, left medial foot, and left lateral foot. The assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-11 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair related to urine odor and ripped carpet on 2 of 3 units. (Healthcare 2 Unit and TCU Unit) Findings include: During the Environmental Tour with the Director of Maintenance and the Housekeeping Supervisor on 8/11/23 at 9:45 a.m., the following was observed: 1. TCU Unit: In room [ROOM NUMBER], there was a rip in the carpet upon entrance to the room. One resident resided in the room. 2. Healthcare 2 Unit: In room [ROOM NUMBER], the room had a strong urine odor. Two residents resided in the room. Interview with the Maintenance Director and Housekeeping Supervisor at the time, indicated the above was in need of cleaning and/or repair. 3.1-19(f)

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CASA CONSULTING — 7 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.0≈ chain avg
Health inspection 2 of 51.2+0.8 vs chain
Staffing 1 of 51.0≈ chain avg
Quality measures 2 of 53.2-1.2 vs chain
The other 6 homes this chain runs (chain average 1.0★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
MAJOR HOSPITALOrganizationDIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNF; ADP OF THE SNFsince 09/01/2021
BEATY, JEFFIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
CALDWELL, DANAIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
CLAXTON, RYANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/27/2025
COFFIN, JOHNIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
HAEHL, PHILLIPIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
SANDMAN, JANIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
STEVENS, MELANIEIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
TANDY, SHERRIIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2023
BLACK, STEPHENIndividualCORPORATE DIRECTORsince 01/01/2023
BURTON, KARENIndividualCORPORATE DIRECTORsince 01/01/2023
GUSTAFSON, PAULAIndividualCORPORATE DIRECTORsince 01/01/2023
MERCURI, RALPHIndividualCORPORATE DIRECTORsince 01/01/2023
KUHN, HEATHERIndividualCORPORATE OFFICERsince 01/01/2023
SPRING MILL HC LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/2021
SIEGAL, MOSHEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2023
TEODORI, KRISTINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
WEBB, LAKETHIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2023
KURTZ, ELISHEVAIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 12/04/2025
ROTHNER, ERICIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/05/2026
CASA CONSULTING, LLCOrganizationTRUSTEE OF THE SNF; ADP OF THE SNFsince 09/01/2021
SM REAL ESTATE LLCOrganizationADP OF THE SNFsince 09/01/2021
ASHFORD, MICHELLEIndividualADP OF THE SNFsince 01/01/2023
BERRY, MONESHAIndividualADP OF THE SNFsince 01/01/2023
BOLER, ALISHAIndividualADP OF THE SNFsince 01/01/2024
COBBINS-RIVERA, LATOYAIndividualADP OF THE SNFsince 01/01/2016
COSNER, STEVENIndividualADP OF THE SNFsince 01/01/2019
GATES JACKSON, TAMRAIndividualADP OF THE SNFsince 01/01/2019
KETTELL, KYLAIndividualADP OF THE SNFsince 01/01/2024
LEE, CHRISTINAIndividualADP OF THE SNFsince 01/01/2023
MOSTROG, KEITHIndividualADP OF THE SNFsince 03/01/2013

CMS files one row per role, so the 40 rows in the source record cover these 31 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.8M
Net patient revenuemost recent cost report
+1.2%
Operating marginrevenue minus expenses
$1.7M
Related-party expense17% of expenses
Who pays — share of resident-days
Medicaid 25%Medicare 21%Other / private 54%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$315per resident / day
operating cost
$9,571per month
≈ monthly operating cost
$319per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Indiana Medicaid page.

Typical monthly cost in Indiana
$8,943/mo
Nursing home (semi-private)
$10,326/mo
Nursing home (private)
$5,639/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 155764. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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