Legacy Nursing And Rehabilitation Of Plaquemine
59215 River West Drive, Plaquemine, LA 70764 · For profit - Limited Liability company · 151 certified beds · (225) 687-0240 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $245,413 in federal fines (most recent 2024-04-04)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.1% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.2% | 5.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.3% | 2.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.4% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.8% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 19.5% | 23.2% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 9.2% | 5.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.6% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 26.1% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 3.1% | 1.4% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 92.3% | 76.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 28.4% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.2% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.88 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.30 | 2.74 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 6.9–16.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 69.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 72.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 9.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.32 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 151 beds and averages 118.1 residents a day — about 78% occupied, or roughly 33 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.95 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.12 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.77 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.43 hrs/resident/day on weekends vs 3.16 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.13 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 15 most serious are shown; the remaining 34 are one tap away and print in full.
- Immediate jeopardy · L2024-02-09 · tag F0678 — failed to provide CPR when needed — widespreadProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident's code status was carried out per the resident's wishes by failing to have a system in place to ensure staff knew how to confirm a resident's code status in an emergency for 1 (Resident #406) of 3 (Resident #101, Resident #103, and Resident #406) residents reviewed for death in the facility. The deficient practice resulted in an Immediate Jeopardy situation on [DATE] at 4:20 p.m. for Resident #406 when she was found in distress by Emergency Medical Services (EMS) and Cardiopulmonary Resuscitation (CPR) was initiated after S30Licensed Practical Nurse (LPN) presented EMS with a Louisiana Physician Order for Scope of Treatment (LaPOST) (a document that notes a resident's wishes as it relates resuscitation status) unsigned by Resident #406's physician. S1Administrator was notified of the Immediate Jeopardy on [DATE] at 4:45 p.m. The Immediate Jeopardy was removed on [DATE] at 3:05 p.m., after it was verified through observations,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · L2024-02-09 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently by failing to have an adequate system in place to ensure: 1. a resident who had a history of unsafe smoking used the required safety smoking device and was supervised while smoking for 1 (Resident #90) of the 3 (Resident #29, Resident #61, Resident #90) sampled residents reviewed for smoking; 2. an environment that was free from roaches for 1 (Hall D) of 5 (Hall A, Hall B, Hall C, Hall D, Hall E) halls observed for the presence of pests; and 3. a resident's code status was carried out per the resident's wishes by failing to have a system in place to ensure staff knew how to confirm a resident's code status in an emergency for 1 (Resident #406) of 3 (Resident #101, Resident #103, and Resident #406) residents reviewed for death in the facility. This lack of administrative oversight resulted in Immediate Jeopardy situations: 1. On 02/05/2023 at 9:50 a.m. when Resident #90, a resident identified by the facility as an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-02-09 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations, and interviews, the facility failed to maintain an environment that was free from roaches for 1 (Hall D) of 5 (Hall A, Hall B, Hall C, Hall D, Hall E) halls observed for the presence of pests. The deficient practice resulted in an Immediate Jeopardy situation on 02/05/2024 at 09:40 a.m. when live roaches were observed in Resident #21's room on Hall D. Resident #21 stated he hated having roaches in his room and personal space. The Immediate Jeopardy situation continued on 02/05/2024 at 11:00 a.m. for Resident #80 who stated he had live roaches in his room daily. Resident #80 stated he was worried a roach might crawl in his ear at night. The Immediate Jeopardy situation continued on 02/05/2024 at 11:42 a.m. for Resident #51 when he was observed spitting out a dead roach after taking a sip from his coffee cup. Resident #51 stated having a roach in his mouth was gross and nasty. The Immediate Jeopardy situation continued on 02/06/2024 at 4:00 p.m. when a live roach was observed entering the facility through a gap in Exit Door 7. The Immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-02-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure a resident, who had a history of unsafe smoking used a safety smoking device and was supervised while smoking for 1 (Resident #90) of the 3 (Resident #29, Resident #61, and Resident #90) sampled residents reviewed for smoking. This deficient practice resulted in an Immediate Jeopardy situation on 02/05/2024 at 9:50 a.m. when Resident #90, a resident identified by the facility as an unsafe smoker with severe cognitive impairment, was observed smoking without the use of a smoking apron (a safety device which provides protection against burns to clothing and/or skin) and without staff supervision. Resident #90 was identified as an unsafe smoker on 09/16/2023 when he dropped a lit cigarette into his lap setting his clothes on fire which required the need for staff to use water to extinguish the fire. Resident #90's care plan was updated on 09/18/2023 which included the need for Resident #90 to wear a smoking apron and may require…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident remained free from resident to resident physical abuse when the facility failed to increase supervision when residents displayed an increase in behaviors for 2 (Resident #4 and Resident #5) of 4 (Resident #1, Resident #3, Resident #4, and Resident #5) sampled residents reviewed for abuse. This deficient practice resulted in actual harm on 03/30/2024 at 8:20 a.m. when Resident #4 attacked Resident #5 with a belt and Resident #5 sustained scratches to the right side of his neck and his right thumb which required daily wound care. Resident #4 and Resident #5 were both identified by staff to have had increased behaviors of agitation prior to the altercation with no increase in supervision. Findings: Review of the facility's policy and procedure titled Abuse Prevention and Prohibition with a review date of 03/01/2024 revealed, in part, each resident has the right to be free from abuse. Residents must not be subjected to abuse by anyone,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure a resident who was dependent on staff to carry out activities of daily living received assistance to maintain personal hygiene for 1 (Resident #102) of 5 sampled residents investigated for activities of daily living. Findings:Review of the facility's undated Certified Nursing Assistant's Job Description, revealed, in part, the duties and responsibilities of the Certified Nursing Assistant were to provide assistance to residents with activities of daily living and to follow a resident's care plan when providing care. Review of Resident #102's face sheet revealed, in part, Resident #102 had an admission date of 09/06/2022 and diagnoses of traumatic brain injury and quadriplegia (partial to total loss of all limbs). Review of Resident #102's Quarterly Minimum Data Set with an Assessment Reference Date of 11/19/2025 revealed, in part, Resident #102 was not capable of being interviewed, had bilateral impairment to upper and lower extremities, and was dependent on staff for all activities of daily living…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record reviews, the facility failed to provide privacy for a resident during incontinence care for 1 (Resident #1) of 3 (Resident #1, Resident #2, Resident #3) sampled residents observed during incontinence care. Findings: Review of the facility's undated Resident Rights and Quality of Life policy and procedure revealed, in part, a resident had the right to be treated with consideration, respect, and full recognition of his/her dignity and individuality, including privacy in treatment and care of his/her personal needs. Review of Resident #1's Minimum Data Set with an Assessment Reference Date of 03/18/2025 revealed, in part, Resident #1 had a Brief Interview for Mental Status (BIMS) score of 06, which indicated Resident #1 had severe cognitive impairment. Further review revealed Resident #1 was dependent on staff assistance for toileting hygiene. Observation of Resident #1's incontinence care on 05/27/2025 at 1:45PM revealed S3CNA did not pull the privacy curtain between Resident #1 and her roommate before providing incontinence care, allowing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review, the facility failed to ensure a Certified Nursing Assistant (CNA) completed hand hygiene during incontinence care for 1 (Resident #1) of 3 (Resident #1, Resident #2, Resident #3) sampled residents observed for incontinence care. Findings: Review of the facility's undated Incontinence Care Policy and Procedure revealed, in part, the purpose of the policy and procedure was to prevent infection. Further review revealed for staff to remove gloves prior to replacing incontinence pads or applying an adult diaper. Observation of Resident #1's incontinence care on 05/27/2025 at 1:45PM revealed the following: 1. S3CNA did not sanitize her hands and apply clean gloves after cleaning Resident #1's perineal area with disposable wipes and removing Resident #1's soiled brief; and, 2. S3CNA placed the package of disposable wipes on Resident #1's bed and used her soiled gloves to obtain more wipes from the package multiple times while providing incontinence care to Resident #1. In an interview on 05/27/2025 at 1:58PM, S3CNA indicated she should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-29 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure: 1. Staff had all hair restrained when in the food preparation areas (S8Dietary Helper and S9Dietary Helper); 2. Food items were labeled with an open date and/or labeled with the contents of the container/bag; 3. Prepared food items was covered and refrigerated until time to serve; 4. Staff did not store their personal food items with residents' food items; and, 5. Expired foods were not available for use. This deficient practice was identified for the facility kitchen observed during the kitchen task. Findings: Review of the facility's undated policy titled, Dietary Cook, revealed, in part: Dietary staff were to ensure the kitchen was maintained as required by state and federal governing agencies' regulations and standards; food items were to be immediately labeled and stored after opening; and all staff entering the kitchen were to wear hairnets according to regulations and facility dress code. Observation on 01/27/2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-29 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to ensure a resident's call bell was within reach and available for use for 2 (Resident #2, Resident #95) of 2 (Resident #2, Resident #95) sampled residents investigated for call bells being within reach. Findings: Resident #2 In an interview on 01/27/2025 at 12:36PM, Resident #2 indicated he could not reach his call bell. Observation on 01/28/2025 at 9:50AM revealed Resident #2's call bell was tangled and located under Resident's #2's bed. Observation on 01/28/2025 at 1:22PM revealed, in part, Resident #2 was sitting in his room in a wheelchair next to the television. Further observation revealed Resident #2's call bell was tangled and located under Resident #2's bed. In an interview on 01/28/2025 at 1:22PM Resident #2 indicated he could not reach the call bell because it was under the bed. In an interview on 01/28/2025 at 1:25PM, S10Licensed Practical Nurse (S10LPN) indicated Resident #2 was capable of using a call bell and confirmed Resident #2's call bell was not in reach. Resident #95 Observation on 01/27/2025 at 9:50AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to maintain a resident's right to privacy while performing care for 1 (Resident #17) of 22 (Resident #14, Resident #15, Resident #17, Resident #23, Resident #32, Resident #35, Resident #36, Resident #42, Resident #48, Resident #51, Resident #52, Resident #55, Resident #64, Resident #73, Resident #76, Resident #82, Resident #84, Resident #89, Resident #93, Resident #105, Resident #106, Resident #357) sampled residents. Findings: Review of Resident #17's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/03/2024 revealed the following, in part, Resident #17 had a Brief Interview Mental Status score of 01 which indicated severe cognitive impairment. Further review revealed Resident #17 was dependent on staff for incontinence care, showering/bathing, upper body dressing, and lower body dressing. Observation on 01/28/2025 at 10:46AM revealed S14Certified Nursing Assistant (CNA) and S15CNA provided Resident #17 with a bed bath. Observation further revealed the privacy curtain to the room was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure care plan interventions were implemented to decrease risk of falls for 1 (Resident #84) of 3 (Resident #36, Resident #84, Resident #93) sampled residents investigated for falls. Findings: Review of Resident #84's current care plan revealed, in part, a care plan was initiated for Resident #84 being at risk for falls related to having an unsteady gait due to hemiplegia. Further review revealed an intervention start date of 10/19/2024 which included, in part, for staff to apply a self-release lap tray while up in his wheelchair. Observation on 1/27/2025 at 9:30AM revealed, in part, Resident #84 sitting up in his wheelchair without a self-release lap tray. Observation on 01/27/2025 at 10:10AM revealed, in part, Resident #84 up in his wheelchair by the nurse's station without a self-release lap tray on his wheelchair. Observation on 01/28/2025 at 9:27AM revealed, in part, Resident #84 was sitting up in his wheelchair with no self-release lap tray. Observation on 01/28/2025 at 11:45AM revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to ensure staff positioned a resident's urinary catheter bag below the level of the bladder for or 1 (Resident #64) of 4 (Resident #15, Resident #17, Resident #35, Resident #64) sampled residents investigated for urinary catheter and/or UTI. Findings: Review of the Centers for Disease Control's (CDC) Guideline for Prevention of Catheter-Associated Urinary Tract Infections, dated 2009 and revised on 06/06/2019, revealed, in part, to maintain unobstructed urine flow, the urine collection bag should be kept below the level of the bladder at all times. Review of Resident #64's clinical record revealed Resident #64 had a suprapubic catheter related to neuromuscular dysfunction of the bladder (a condition where the bladder does not empty properly). Review of Resident #64's care plan revealed, in part, Resident #64 had a suprapubic catheter and staff were to ensure the catheter bag was positioned below the bladder. Review of Resident #64's infection reports revealed, in part, Resident #64 was diagnosed with a UTI on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to follow their policy and procedure for maintaining respiratory care equipment for 1 (Resident #23) of 3 (Resident #23, Resident #36, Resident #51) sampled residents investigated for respiratory care. Findings: Review of the facility's undated Nebulizer Continuous positive airway pressure (CPAP) Machine Cleaning Policy and Procedure revealed, in part, store respiratory tubing, mouthpiece, and mask in a plastic bag when not in use. Observation on 01/27/2025 at 10:37AM revealed Resident #23's nasal cannula, nebulizer mask, and oxygen tubing was uncontained and lying on the floor. Observation on 1/28/2025 at 3:30PM revealed Resident #23's nebulizer mask was uncontained and lying on Resident #23's chest. Observation on 01/29/2025 at 10:00AM revealed Resident #23's nebulizer mask was uncontained and lying on the bedside table. In an interview on 01/29/25 at 10:09AM, S2Director of Nursing (DON) indicated Resident #23's nebulizer mask was uncontained and lying on his bedside table. She further indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-11 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility records reviewed and interviews, it was determined that the facility failed to ensure a licensed nurse was designated as a charge nurse for each shift. Findings: Review of the facility's Nursing Daily Work Schedules from 12/02/2024 through 12/11/2024 revealed there was not a designated charge nurse for the 6:00 AM to 6:00 PM shift and the 6:00 PM to 6:00 AM shift. Review of the facility's November 2024 and December 2024 Nurse Schedules revealed there was not a designated charge nurse for each shift. In an interview on 12/11/2024 at 4:00 AM, S4Licensed Practical Nurse (LPN) indicated there was not a designated charge nurse on the night shift in the facility. In an interview on 12/11/2024 at 4:30 AM, S9LPN indicated there was no designated charge nurse on the night shift in the facility. In an interview on 12/11/2024 at 4:45 AM, S6LPN indicated there was no designated charge nurse on her current shift in the facility. In an interview on 12/11/2024 at 1:37 PM, S2Director of Nursing (DON) indicated she did not designate a charge nurse on the nursing schedule for each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2024-12-11 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review it was determined that the facility failed to communicate appropriate resident information to a receiving facility for 1 (Resident #1) of 1 (Resident #1) sampled residents reviewed for transfer requirements. Findings: Review of the facility's document titled Checklist for 6P-6A Shift revealed, in part, th nurse was supposed to call report to the hospital Resident #1 was being transferred to. Review of Resident #1's record revealed, in part, Resident #1 was discharged to the emergency department on 11/16/2024. Review of Resident #1's record revealed no documented evidence and the facility did not provide documented evidence that the receiving facility was provided with all Resident #1's required information for the 11/16/2024 transfer. In an interview on 12/10/2024 at 4:44 PM, S3License Practical Nurse (LPN) indicated she was assigned to work Resident #1's hall on 11/15/2024 for the 6:00 PM to 6:00 AM shift. S3LPN further indicated at 12:00 AM on 11/16/2024, Resident #1 was transferred to the emergency department. S3LPN further indicated she did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to test a resident with signs and symptoms of COVID-19 in a timely manner for 1 (Resident #2) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for infection control. Findings: Review of the facility's undated policy titled, COVID-19 testing Policy and Procedure, revealed, in part, any resident who had signs or symptoms of COVID-19 should be tested as soon as possible. Review of Resident #2's August 2024's physician's orders revealed, in part, an order dated 07/26/2022 for a rapid antigen (a marker that tells the immune system whether something in a body is harmful or not) test (a test that can quickly detect the presence or absence of an antigen) to be performed if resident displayed signs and symptoms of COVID-19. Review of Resident #2's nursing note dated 08/22/2024 at 11:20 a.m. reveled, in part, a late entry of Resident #2 requested his temperature be taken. Further review revealed Resident #2's temperature was 101.2, Resident #2 was given Tylenol ( a medication used to treat fever), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure an allegation of resident to resident abuse was reported to the State Survey Agency within 5 working days for 2 (Resident #4 and Resident #5) of 4 (Resident #1, Resident #3, Resident #4, and Resident #5) sampled residents reviewed for abuse and neglect. Findings: Resident #4 Review of Resident #4's record revealed he was admitted to the facility on [DATE] with diagnoses, in part, delusional disorder, anxiety disorder, and paranoid personality disorder. Review of Resident #4's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) dated 03/13/2024 revealed Resident #4 had a Brief Interview for Mental Status (BIMS) score of 14 (a score of 13-15 indicated the resident was cognitively intact). Further review revealed Resident #4 had diagnoses of, in part, non-traumatic brain dysfunction, and paranoid schizophrenia. Review of Resident #4's undated Care Plan revealed Resident #4 had potential to be verbally aggressive due to mental and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident had a crisis intervention plan developed per the resident's pre-admission screening and resident review (PASRR) for 1 (Resident #4) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents reviewed for care and services. Findings: Review of Resident #4's record revealed he was admitted to the facility on [DATE] with diagnoses, in part, delusional disorder, anxiety disorder, and paranoid personality disorder. Review of Resident #4's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) dated 03/13/2024 revealed Resident #4 had a Brief Interview for Mental Status (BIMS) score of 14 (a score of 13-15 indicated the resident was cognitively intact). Further review revealed Resident #4 had diagnoses, in part, non-traumatic brain dysfunction, and paranoid schizophrenia. Review of Resident #4's Office of Behavioral Health PASRR Level II Evaluation Summary and Determination Notice for period of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to address signs of pain in a nonverbal resident for 1 (Resident #1) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5 ) reviewed for pain. Findings: Review of Resident #1's care plan revealed the problem of left should fracture which was initiated on 04/02/2024. Further review revealed a goal for Resident #1 was to have minimal to no discomfort. Further review revealed interventions included for Resident #1 to have medications as prescribed by the physician and report any pain not relieved by pain medication to the physician. Review of Resident #1's March 2024 and April 2024 Electronic Medication Administration Record (EMAR) revealed the following , in part: pain level of 4 on the am shift on 03/29/2024, pain level of 8 on the am shift on 03/30/2024, pain level of 7 on the pm shift on 03/30/2024, pain level of 8 on the am shift on 03/31/2024, a pain level of 8 on the am shift on 04/03/2024 (for the pain scale 0 indicated no pain and 10 indicated the worst pain). Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to protect the residents' right to be free from resident-to-resident physical abuse for 6 (Resident #3, Resident #51, Resident #102, Resident #104, Resident #205, and Resident #355) of 11 (Resident #3, Resident #25, Resident #50, Resident #51, Resident #52, Resident #83, Resident #87, Resident #102, Resident #104, Resident #205, and Resident #355) sampled residents investigated for abuse. Findings: Resident #3 Review of Resident #50's progress noted dated 12/16/2023, revealed, in part, Resident #3 approached Resident #50, and Resident #50 put hands around Resident #3's neck and called him racial slurs. In an interview on 02/09/2024 at 2:28 p.m., S13Licensed Practical Nurse (LPN) confirmed that she saw Resident #50 put his hands around Resident #3's neck. In an interview on 02/09/2024 at 2:51 p.m., S1Administrator confirmed the above physical abuse happened between Resident #3 and Resident #50 with her own investigation, and would consider this resident to resident abuse. Resident #51 Review of Resident #83's progress note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews the facility failed to report an allegation of abuse and the results of the investigation as required for 4 (Resident #3, Resident #102, Resident #205, and Resident #355) of 11 (Resident #3, Resident #25, Resident #50, Resident #51, Resident #52, Resident #83, Resident #87, Resident #102, Resident #104, Resident #205, and Resident #355) sampled residents investigated for abuse. Findings: Review of the facility's Abuse Reporting and Investigation Policy and Procedure revealed, in part, all alleged violations involving abuse, neglect, exploitation or mistreatment would be reported to the facility Administrator, or his/her designee, and in turn they would notify the following persons or agencies, as applicable. Further review revealed alleged violations of abuse would be reported immediately, but no later than 2 hours if the alleged violation involved abuse or resulted in serious bodily injury or 24 hours if the alleged violation did not involve abuse and had not resulted in serious bodily injury. Further review revealed, in part, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide nail care to dependent residents. This deficient practice was identified for 2 (Resident #7 and Resident #89) of 4 (Resident #7, Resident #63, Resident #89, and Resident #97) sampled residents investigated for activities of daily living (ADLs). Findings: Review of the facility's nail care policy and procedure revealed, in part, the care of fingernails and toenails were part of the bath, nails were to be clipped and filed smoothly, and nails were to be kept clean. Resident #7 Review of Resident #7's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/25/2023 revealed, in part, Resident #7's cognition was unable to be conducted due to resident rarely or never being understood. Further review revealed Resident #7 had impairment of her upper and lower extremities. Review of Resident #7's care plan revealed, in part, Resident #7 was totally dependent on staff for nail care. Observation on 02/06/2024 at 10:00 a.m. revealed Resident #7 had jagged fingernails about ¼ inch in length with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-09 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure residents received behavioral health care services for 2 (Resident #42 and Resident #61) of 2 (Resident #42 and Resident #61) sampled residents investigated for behavioral health care services. Findings: Resident #42 Review of Resident #42's medical records revealed, in part, Resident #42 was admitted to the facility on [DATE] on hospice care. Further review revealed Resident #42 was discharged from hospice care on 10/13/2023 after she was no longer considered terminally ill. Review of Resident #42's February 2023 Physician's Orders and February 2023 electronic Medication Administration Record revealed, in part, Resident #42 had orders and received anti-psychotic medication, anti-depressant medication, and anti-anxiety medication. Review of Resident #42's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/17/2023 revealed, in part, Resident #42 had a Brief Interview for Mental Status (BIMS) score of 12 which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-09 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility: 1. Failed to ensure serve food that was free from contamination; and, 2. Failed to ensure a bottle of sanitizer was not placed on the food preparation area. Findings: 1. Observation on 02/06/2024 at 11:30 a.m. revealed S17Dietary Manager dropped an unopened alcohol prep wipe in the broccoli on the steam table. Further observation revealed S17Dietary Manager removed the unopened alcohol prep wipe from the broccoli, but did not remove any of broccoli. Observation on 02/06/2024 at 12:00 p.m. revealed kitchen staff served the broccoli in which the alcohol prep wipe fell into. In an interview on 02/07/2024 1:20 p.m. S17Dietary Manager confirmed it was unsanitary to serve the broccoli in which the alcohol prep wipe fell in. 2. Observation on 02/06/2024 at 12:00 p.m. revealed S29Dietary Aide placed a bottle of sanitizer on the food prep table. In an interview on 02/06/2024 at 12:08 p.m., S17Dietary Manager stated the bottle of sanitizer should not have been placed on the food prep table. In an interview on 02/08/2024 at 2:49 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to assess a resident for self-administration of medications for 1 (Resident #21) of 27 (Resident #5, Resident #7, Resident #10, Resident #14, Resident #19, Resident #20, Resident #21, Resident #22, Resident #25, Resident #29, Resident #36, Resident #39, Resident #42, Resident #45, Resident #48, Resident #52, Resident #61, Resident #62, Resident #63, Resident #73, Resident #80, Resident #87, Resident #88, Resident #89, Resident #90, Resident #97, and Resident #456) sampled residents reviewed for environment. Findings: Review of the facility's Self-Administration of Medications policy revealed, in part, residents who request to self-administer medications would be assessed by the interdisciplinary team using the Self-Administration Safety Screen UDA (user defined assessment). Further review revealed the resident must know the reason for the medication, frequency, route, and the medication must be stored in a locked area away from other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide maintenance services by failing to ensure a resident's wall was repaired. This deficient practice was identified for 1 (Resident #48) of 27 (Resident #5, Resident #7, Resident #10, Resident #14, Resident #19, Resident #20, Resident #21, Resident #22, Resident #25, Resident #29, Resident #36, Resident #39, Resident #42, Resident #45, Resident #48, Resident #52, Resident #61, Resident #62, Resident #63, Resident #73, Resident #80, Resident #87, Resident #88, Resident #89, Resident #90, Resident #97, and Resident #456) residents investigated for environment. Findings: Review of Resident #48's Minimum Data Set with an Assessment Reference Date of 11/01/2023 revealed Resident #48 had a Brief Interview for Mental Status score of 15 which indicated Resident #48 was cognitively intact. Observation on 02/05/2024 at 11:34 a.m. revealed the wall next to Resident #48's bed had paint and the top layer of the wall missing which was approximately 6 inches long and 10 inches high. Observation on 02/06/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to conduct a thorough investigation following an allegation of abuse for 1 (Resident #104) of 11 (Resident #3, Resident #25, Resident #50, Resident #51, Resident #52, Resident #83, Resident #87, Resident #102, Resident #104, Resident #205, and Resident #355) sampled residents investigated for abuse. Findings: Review of Resident #104's progress note dated 10/14/2023 revealed, in part, a resident in Resident #104's room was observed hitting him on the shoulder and screaming, I am going to beat your a. Review of the facility's incident report log from October 2023 to present revealed no documentation of an incident regarding the above mentioned allegation of abuse. There was no documented evidence and the provider did not present any documented evidence that the allegation of abuse noted in Resident #104's progress note on 10/14/2023 was investigated. In an interview on 02/09/2024 at 2:54 p.m., S1Administrator stated she would have to look for documentation to see if an investigation was completed regarding the above…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident with diagnoses of Bipolar Disorder and Schizophrenia was referred to the appropriate state agency for a Preadmission Screening and Resident Review (PASARR) Level II evaluation as required for 1 (Resident #63) of 2 (Resident #42 and Resident #63) sampled residents reviewed for PASARR. Findings: Review of Resident #63's Electronic Medical Record (EMR) revealed, in part, Resident #63 was admitted on [DATE] with diagnoses which included, in part, Bipolar Disorder and Schizophrenia. Further review of Resident #63's EMR revealed, in part, no evidence that a Level II evaluation was completed. There was no documented evidence and the facility did not present any documented evidence of completing a Level II PASARR evaluation as required for Resident #63. In an interview on 02/08/2024 at 10:40 a.m., S1Administrator confirmed the facility did not have documentation that a Level II evaluation was completed for Resident #63, and S15Social Services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0646 — isolatedNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to notify the appropriate state-designated authority for a Level II Preadmission Screening and Resident Review (PASARR) evaluation for a resident after a significant change in physical condition for 1 (Resident #42) of 2 (Resident #42 and Resident #63) sampled residents reviewed for PASARR. Findings: Review of the facility's Preadmission Screening, PASARR Resident Review policy and procedure revealed, in part, a resident review for level II evaluation should be considered for residents who have changes to their physical health, which negatively affect their behavioral, psychiatric, or mood-related symptoms, or cognitive abilities impacting their daily living. Review of Resident #42's medical records revealed, in part, Resident #42 was admitted to the facility on [DATE] to receive hospice care for comfort measures. Further review revealed Resident #42 had diagnoses of bipolar disorder and unspecified psychosis upon admit. Review of Resident #42's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to ensure an unsafe smoker's care plan was implemented for 1(Resident #90) of the 3 (Resident #29, Resident #61, Resident #90) sampled residents reviewed for smoking. Findings: Review of Resident #90's medical record revealed, in part, Resident #90 was admitted to the facility on [DATE] and was listed as an unsafe smoker. Review of Resident #90's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/03/2024 revealed, in part, Resident #90 had a Brief Interview for Mental Status (BIMS) score of 3 which indicated severely impaired cognition. Review of Resident #90's Comprehensive Care Plan, with an initiation date of 09/19/2023 revealed, in part, Resident #90 was identified as being an unsafe smoker and interventions included Resident #90 was to wear a smoking apron when smoking. Observation on 02/05/2024 at 9:50 a.m. revealed Resident #90 was not wearing a smoking apron while smoking. Observation on 02/05/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and observation the facility failed to perform catheter care per policy and procedures. This deficient practice was identified for 1 (Resident #20) of 3 (Resident #7, Resident #20, Resident #36) sampled resident(s) reviewed for catheter care. Findings: Review of Resident #20's February 2024 physician orders revealed, in part, an order for catheter care every shift and as needed. Review of facility's Catheter Care, Indwelling Catheter Policy and Procedure revealed, in part, catheter care should be performed by pouring warm water over perineal area, washing with soap and water, cleansing the catheter tubing at the insertion, rinse well with warm water and pat dry gently with a clean towel. Review of Quarterly Minimum Data Set (MDS) with an assessment reference date(ARD) date of 11/08/2023 revealed Resident #20 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated Resident #20 was cognitively intact. In an interview on 02/07/2024 at 1:50 p.m. Resident #20 stated catheter care was not performed daily. Resident #20 further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to follow a speech therapist's therapeutic diet recommendation for 1 (Resident #97) of 3 (Resident #7, Resident #73, and Resident #97) sampled residents investigated for nutrition. Findings: In an interview on 02/06/2024 at 10:15 a.m., Resident #97's family member stated she did not understand why Resident #97 was not getting a meal tray. Review of Resident #97's Speech Therapy notes signed by S25Speech Language Pathologist (SLP) on 12/19/2023 revealed, in part, a discharge recommendation that Resident #97 receive a pureed consistency diet. Observation on 02/07/2024 at 12:10 p.m., revealed S22Certified Nursing Assistant (CNA) did not provide Resident #97 with a lunch tray. In an interview on 02/07/2024 at 12:10 p.m., S22CNA stated that Resident #97 did not get a meal tray. In an interview on 02/08/2024 at 12:13 p.m., S25SLP stated if Resident #97 had a recommendation for a pureed consistency diet, an order should have been placed for Resident #97 to receive a pureed consistency meal tray by a nurse.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to administer the Influenza vaccine and Pneumococcal vaccine for 1 (Resident #42) of 5 (Resident #5, Resident #7, Resident #20, Resident #24, and Resident #42) sampled residents reviewed for Influenza vaccines and Pneumococcal vaccines. Findings: Record review revealed, in part, Resident #42 signed a consent to receive the Influenza vaccine and the Pneumococcal vaccine on 10/17/2023. There was no documented evidence and the facility failed to present documented evidence the Influenza vaccine and the Pneumococcal vaccine were administered for Resident #42 as per the consent, signed on 10/27/2023, in which she requested to receive the vaccine. In an interview on 02/07/2024 at 9:30 a.m., S2Director of Nursing confirmed the consent for the Influenza vaccine and Pneumococcal vaccine was signed for Resident #42, but there was no documented evidence the facility had administered the vaccines.
- Potential for harm · D2024-02-09 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to ensure the COVID-19 vaccine was administered for 1 (Resident #42) of 5 (Resident #5, Resident #7, Resident #20, Resident #24, and Resident #42) sampled residents reviewed for COVID-19 vaccines. Findings: Record review revealed, in part, Resident #42 signed a consent to receive the COVID-19 vaccine on 10/17/2023. There was no documented evidence and the facility failed to present documented evidence the COVID-19 vaccine was administered to Resident #42 as per the consent, signed on 10/27/2023, in which she requested to receive the vaccine. In an interview on 02/07/2024 at 9:30 a.m., S2Director of Nursing confirmed the consent for the COVID-19 vaccine was signed for Resident #42, but there was no documented evidence the facility had administered the vaccine.
- Potential for harm · D2023-12-28 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure the certified nursing assistant (CNA) reported an allegation of neglect for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for neglect. Findings: Review of the facility's Policy and Procedure for Abuse Reporting and Investigation revealed, in part, all alleged violations involving neglect will be reported to the administrator immediately. In an interview on 12/28/2023 at 1:39 p.m., S3CNA stated about 2 weeks ago she was in the hallway and she heard Resident #1 yelling that she, S3CNA, had left stool and urine on him. S3CNA stated she had not told anyone about the accusations, but she should have because Resident #1 accused her of neglect. In an interview on 12/28/2023 at 1:53 p.m., S1Administrator stated any allegations or grievances of potential neglect should be reported to her immediately for investigation.
- Potential for harm · Dcited before2023-12-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure a resident's catheter was properly assessed for 1 (Resident #3) of 1 (Resident #3) sampled residents with a catheter. Findings: Review of Resident #3's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/08/2023 revealed Section H Bladder and Bowel appliances was coded as none of the above (section where indwelling Foley catheter was listed). Further review revealed no documented evidence and the facility presented no documented evidence Resident #3 had been assessed as having a Foley catheter. Review of Resident #3's readmission Note dated 12/05/2023 revealed, in part, 16 french/10 cubic centimeters (cc) Foley catheter (artificial tube placed in bladder to drain urine) in place and draining yellow urine to genitourinary bag. Observation on 12/28/2023 at 11:06 a.m. revealed Resident #3 had a catheter draining clear yellow urine to the genitourinary bag. In an interview on 12/28/2023 at 1:14 p.m., S4Licensed Practical Nurse (LPN) stated she had worked at the facility with Resident #3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure a resident's catheter was care planned with interventions for 1 (Resident #3) of 1 (Resident #3) sampled residents with a catheter use. Findings: Review of Resident #3's readmission Note dated 12/05/2023 revealed, in part, 16 french/10 cubic centimeters (cc) Foley catheter (artificial tube placed in bladder to drain urine) in place and draining yellow urine to genitourinary bag. Observation on 12/28/2023 at 11:06 a.m. revealed Resident #3 with a catheter draining clear yellow urine to the genitourinary bag. Review of Resident #3's Care Plan revealed no documented evidence and the facility presented no documented evidence of a care plan for Resident #3's Foley catheter use. In an interview on 12/28/2023 at 1:14 p.m., S4Licensed Practical Nurse (LPN) stated she had worked at the facility with Resident #3 for 3 weeks, and Resident #3 had been having the Foley catheter for the time she had been employed. S4LPN stated there were no interventions on the medication administration record or the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure a resident with a catheter received appropriate catheter care for 1 (Resident #3) of 1 (Resident #3) sampled residents with a catheter. Findings: Review of Resident #3's readmission Note dated 12/05/2023 revealed, in part, 16 french/10 cubic centimeters (cc) Foley catheter (artificial tube placed in bladder to drain urine) in place and draining yellow urine to genitourinary bag. Observation on 12/28/2023 at 11:06 a.m. revealed Resident #3 with a catheter draining clear yellow urine to the genitourinary bag. Review of Resident #3's record revealed no documented evidence of orders or interventions for Resident #3's catheter, nor did Resident #3's record reveal any documented evidence any catheter care had been performed. In an interview on 12/28/2023 at 1:14 p.m., S4Licensed Practical Nurse (LPN) stated she had worked at the facility with Resident #3 for 3 weeks, and Resident #3 had been having the Foley catheter for the time she had been employed. S4LPN stated there were no interventions on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to: 1. Ensure routine drugs were available for resident usage for 2 (Resident #1 and Resident #2) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for medication availability; and 2. Ensure an accurate system for account of controlled drugs for 3 (Resident #1, Resident #2, and Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for controlled substance reconciliation. Findings: 1. Resident #1 Review of Resident #1's December 2023 Physician Orders revealed in part, Oxycodone (narcotic medication used to treat pain) 10 milligrams (mg) one tablet by mouth every six hour as needed for pain. Review of the facility's communication to Resident #1's physician dated 12/14/2023 revealed Resident #1 needed a refill for Oxycodone 10 mg. Review of Resident #1's Progress Note dated 12/18/2023 revealed the nurse contacted Resident #1's pharmacy and was informed Resident #1 required a prescription to refill Oxycodone 10 mg. Review of Resident #1's Prescription Delivery Audit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-06 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure restorative services were provided for 1 (Resident #1) of 2 (Resident #1 and Resident #3) residents reviewed for therapy services. Findings: Review of Resident #1's record revealed, in part, a therapy referral dated 10/18/2023 to the Restorative Nursing Program (RNP) (nursing interventions that promote the resident's ability to adapt and adjust to living as independently and safely as possible). Review of Resident #1's October, November and December 2023 Physician Order Summary Reports revealed, in part, no order for restorative services. In an interview on 12/05/2023 at 9:51 a.m., S3Restorative Certified Nursing Aide (Restorative CNA) stated Resident #1 was not on her work load for residents receiving restorative services. In an interview on 12/05/2023 at 9:52 a.m., S4Restorative CNA stated Resident #1 was not on her work load for restorative services. In an interview on 12/05/2023 at 10:10 a.m., S2Director of Rehabilitative Services stated a referral was given to administration for restorative care in morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-31 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to have accurate and complete records which documented the activities of daily living (ADL) documentation for a resident's bath and/or shower/bed bath for 3 (Resident #1, Resident #2, and Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for ADL care documentation. Findings: Resident #1 Review of Resident #1's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/13/2023 revealed, in part, Resident #1 was totally dependent on staff assistance for bathing. Review of Resident #1's Activities of Daily Living (ADL) documentation for October 2023 revealed Resident #1 was to receive a bath and/or shower on Tuesdays, Thursdays, and Saturdays. Review further revealed no documented evidence and the facility presented no documented evidence that Resident #1 received a bath and/or shower or the reason as to why Resident #1 did not receive a bath and/or shower on 10/05/2023. Resident #2 Review of Resident #2's MDS ARD dated 08/23/2023 revealed, in part, Resident #3 was totally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the wound care nurse performed hand hygiene when changing gloves for 1 (S3Licensed Practical Nurse (LPN)/Wound Care Nurse) of 2 (S3LPN/Wound Care Nurse and S4Certified Nursing Assistant) sampled staff observed during wound care observations. Findings: Review of the facility's policy and procedure on Hand Washing/Hand Hygiene revealed use of alcohol based hand rub containing at least 62% alcohol or soap and water used an alternative should be used after removing gloves. Observation on 10/30/2023 at 1:26 p.m. of wound care provided to Resident #2 by S3LPN/Wound Care Nurse revealed after cleaning Resident #2's right knee wound, S3LPN/Wound Care Nurse removed her gloves, and placed a new pair of gloves on her hands without having performed hand hygiene, and placed a dressing on Resident #2's right knee wound. Further observation during wound care to Resident #2's left posterior lower leg revealed S3LPN/Wound Care Nurse removed her gloves, and placed a new pair of gloves on her hands without having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-31 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to: 1. Ensure residents rooms did not contain a dried dark tan sticky unknown substance on the floor for 2 (Resident #2 and Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled resident rooms; and 2. Ensure air conditioners in resident rooms were sealed to prevent any access to the outside for 2 (Resident #1 and Resident #2) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents observed for environmental observations. Findings: Review of the facility's policy and procedure on Infection Prevention and Control Environmental Services revealed, in part, hard floor surfaces shall be wet cleaned daily, tile floors shall be wet mopped daily with an approved solution, and spills shall be attended to immediately. Resident #2 Observation on 10/30/2023 at 12:41 p.m. revealed a 12 inch by 11 inch area of dried sticky dark tan substance under Resident #2's tube feeding pole. Observation on 10/31/2023 at 9:29 a.m. revealed under Resident #2's tube feeding pole was a large area of dried sticky…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure an allegation of the misappropriation of resident funds and the results of the investigation were reported as required for 1 (Resident #1) of 3 (Resident #1, Resident #2 and Resident #3) sampled residents investigated for misappropriation of property. Findings: Review of the facility's Abuse Reporting and Investigation Policy and Procedure revealed, in part, all alleged violations involving abuse, neglect, exploitation or mistreatment, including misappropriation of property would be reported to the facility Administrator, or his/her designee, and in turn they would notify the following persons or agencies, as applicable. Further review revealed alleged violations of misappropriation of resident property would be reported immediately, but no later than 2 hours if the alleged violation involved abuse or resulted in serious bodily injury or 24 hours if the alleged violation did not involve abuse and had not resulted in serious bodily injury. Further review revealed, in part, the Administrator, or his/her designee,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-01-29 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure resident rooms and equipment were cleanded and maintained in a sanitary manner for 2 (Resident #32, Resident #37) of 6 (Resident #2, Resident #14, Resident #32, Resident #37, Resident #55, Resident #95) sampled residents investigated for environment. Findings: Resident #32 Observation on 01/28/2025 at 10:08AM revealed a dried light brown unknown substance was present on Resident #32's enteral feeding (a method of providing nutrition through a tube inserted directly into the stomach) pump pole, and on Resident #32's floor. Observation on 01/28/2025 at 3:45PM revealed a dried light brown unknown substance was present on Resident #32's enteral feeding pump pole, and on Resident #32's floor. In an interview on 01/28/2025 at 3:45PM, S1Administrator confirmed there was a dried light brown unknown substance present on Resident #32's enteral feeding pump pole and on Resident #32's floor and it should have been cleaned by the staff. Resident #37 Observation on 01/27/2025 at 11:31AM revealed a dried light brown unknown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-01-29 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure the Minimum Data Set (MDS) was completed accurately for 2 (Resident #42, Resident #51) of 22 (Resident #14, Resident #15, Resident #17, Resident #23, Resident #32, Resident #35, Resident #36, Resident #42, Resident #48, Resident #51, Resident #52, Resident #55, Resident #64, Resident #73, Resident #76, Resident #82, Resident #84, Resident #89, Resident #93, Resident #105, Resident #106, Resident #357) sampled residents reviewed for resident assessments. Findings: Resident #42 Review of Resident #42's record revealed, in part, Resident #42 was admitted to the facility on [DATE] with diagnoses, in part, of a right above the knee amputation (AKA) and a left AKA. Review of Resident #42's Quarterly MDS with an Assessment Reference Date (ARD) of 12/18/2024 revealed, in part, Section GG: Functional Abilities and Goals, he was dependent on staff for putting on or taking off footwear. Review of Resident #42's Quarterly MDS with an ARD of 09/25/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-02-09 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure the results of the last standard survey were readily accessible to residents. Findings: Review of the facility's Survey Results Binder revealed, in part, the statement of deficiencies from the annual survey on 02/08/2023 was not present in the binder. There was no documented evidence and the provider did not present any documented evidence that the most recent survey results were posted in the facility, which were accessible to residents, family members, and/or legal representatives. In an interview on 02/07/2024 at 10:29 a.m., S1Administrator confirmed that the statement of deficiencies from the facility's annual survey on 02/08/2023 was not present in the facility's Survey Results Binder, which was accessible to residents, family members, and/or legal representatives and should have been.
- No harm found · B2024-02-09 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interviews, the facility failed to post the required Nurse Staffing information. Findings: Observation during building rounds on 02/05/2024 between 9:20 a.m. - 9:45 a.m., revealed no visible sign of the required nursing staffing data posted. Observation during building rounds on 02/06/2024 between 11:00 a.m. - 11:45 a.m., revealed no visible sign of the required nursing staffing data posted. In an interview on 02/07/2024 at 3:35 p.m., S4Medical Records stated she did not know of any required nursing staffing data posted in the facility. S4Medical Records further stated she did not know anything about staffing being posted and did not know how many staff were required to be in the building. In an interview on 02/07/2024 at 3:55 p.m., S3Assistant Director of Nursing stated she was not aware of any required nursing staffing data posted in the building. In an interview on 02/07/2024 at 3:58 p.m., S2Director of Nursing stated she had not seen a posted nursing staffing hours in the building.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$245,413 in federal fines across 3 penalties.
- $43,323 — penalty dated 2024-04-04
- $191,307 — penalty dated 2023-12-28
- $10,783 — penalty dated 2023-12-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LEGACY NURSING & REHABILITATION — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 2 of 5 | 2.3 | -0.3 vs chain |
The other 8 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GUM MANAGEMENT, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 12/18/2015 |
| GUM, JOHN NATHANIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | since 08/18/2006 |
| ALLEN, JARED | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2022 |
| GUM, VICTOR | Individual | W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | — | since 08/08/2006 |
| LEGACY MANAGEMENT GROUP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2020 |
CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $602K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195343. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.