Legacy Nursing And Rehabilitation Of Pollock
8275 Highway 165, Pollock, LA 71467 · For profit - Limited Liability company · 103 certified beds · (318) 765-3557 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (25) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 21.7% | 17.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.2% | 5.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.7% | 2.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.5% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 13.7% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 47.2% | 23.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 76.8% | 94.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 9.3% | 5.6% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 17.3% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 55.4% | 22.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 3.1% | 1.4% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 4.3% | 76.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 25.1% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.6% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.92 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.10 | 2.74 | 1.80 | worse |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 49.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 49 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 51% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.5%CMS range 30.0–55.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 6.1–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 49.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 32.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 37.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 9.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.3%CMS range 4.9–14.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.34 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 103 beds and averages 88.0 residents a day — about 85% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.55 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.20 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.81 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.24 to 0.10 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
25 citations, most serious first. The 10 most serious are shown; the remaining 15 are one tap away and print in full.
- Potential for harm · Ecited before2025-10-01 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Residents who are unable to carry out ADLS (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene for 3 (#10, #56, #67) of 4( #10, #56, #67, and #90) Residents reviewed for ADLS. The facility failed to ensure Resident #67 received a bath on his scheduled bath day, and failed to ensure Residents #10 and #56 received appropriate nail care. The total sample size was 37. Findings: Review of the facility's undated policy titled: Nail Care Policy and Procedure read in part.Procedure: (1) care of fingernails and toenails is part of the bath. (2) be certain nails are clean. (4) nails are to be clipped and filed smoothly. (NOTE): the podiatrist or licensed nurse clip nails for diabetic residents and residents with peripheral vascular disease. Resident #10 Review of Resident #10's Electronic Health Record revealed the Resident was admitted to the facility on [DATE] with diagnoses that included in part…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-01 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide pharmaceutical services that assured accurate acquiring, receiving, dispensing and/or administration of medications to meet the needs of each resident. The facility had a total census of 86 residents. The facility failed to: 1. Ensure the on-coming nurse (S4 LPN) documented and signed the Narcotic count sheet at the beginning of shift; and 2. Ensure an accurate account for controlled substance medications were completed at the time of administration by S4 LPN on 1 (Cart A) of 2 (Cart A and Cart B) medication carts for Residents #1, #27, #40, #42, #51, #57, #62, #65, #72, #78, and #91.Findings: Review of an undated facility policy on 10/01/2025 at 11:36 a.m. titled, Narcotics Policy and Procedure revised on 10/2019 revealed the following in part .Policy: All controlled substances shall be counted at the change of each shift. The amount of each controlled substance on hand shall be listed on the Narcotic Count Sheet. Procedure: 1. One (1) licensed nurse from the off-going shift and one (1) licensed nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infections by failing to:1. Disinfect reusable medical equipment as required, 2. Maintain soiled linen/soiled items in a sanitary manner;2. Store clean linen in a sanitary manner; and3. Ensure staff were consistent with infection control practices for cleaning/disinfecting the environment. Findings: Review of an undated facility policy titled Infection Prevention and Control- Environmental Services read in part. Environmental Services staff shall follow infection prevention and control procedures applicable to the area he/she is assigned to. Soiled Linen: Soiled linen shall be place in an impervious bag of sufficient strength to contain wet/soiled linen without contaminating the resident environment. Soiled linen shall be bagged, in or near the resident's room, and securely closed prior to transport. Review of an undated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to promote and facilitate resident self-determination through support of resident choice about aspects of his or her life in the facility that were significant to the resident for 1 (#8) of 37 sampled residents. The facility failed to accommodate Resident #8's choice to have a shower during the mornings instead of during afternoons and evenings.Findings: Review of Resident #8's clinical record revealed an admit date of 01/30/2025 with diagnoses that included: Chronic Obstructive Pulmonary Disease, Major Depressive Disorder, Parkinsonism, Generalized Anxiety Disorder, and Dementia.Review of Resident #8's Quarterly MDS with an ARD of 11/05/2025 revealed a BIMS of 15, which indicated intact cognition. Resident #8 required substantial/maximal assistance with showers and bathing.Review of Resident #8's care plan with a review date of 11/08/2025 revealed Resident #8 required staff assistance with all ADLs. Interventions included in part: I prefer bathing in the tub/whirlpool in the morning. I prefer morning showers.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure a resident's PRN order for psychotropic medication was limited to 14 days for 1 (Resident #90) of 5 residents (#3, #8, #10, #33, and #90) reviewed for unnecessary medications. Findings:Review of an undated facility policy titled, Psychotropic Medication Use Policy and Procedure, revealed the following in part.16. PRN orders for psychotropic drugs, excluding antipsychotics, are limited to 14 days. A. Except if the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days based on evaluation of the resident for the appropriateness of that medication. B. the physician shall document the rationale in the resident's medical record and indicate the duration for the PRN order.Review of Resident #90's medical record revealed an admit date of 05/09/2024 with diagnoses that included in part.Epilepsy, Vascular Dementia, Schizophrenia, Generalized Anxiety Disorder, and Major Depression Disorder. Review of Resident #90's 09/2025 physician's orders revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide respiratory care consistent with professional standards for 1(#14) of 4 (#14, #33, #49, and #75) residents reviewed for respiratory care. The facility failed to ensure respiratory equipment was properly stored. Findings: Review of the facility's undated policy titled, Nebulizer CPAP Machine Cleaning Policy and Procedure read in part . Purpose: To keep nebulizer or CPAP machine and equipment clean. Procedure: 2. Store tubing, mouthpiece, and mask in a plastic bag when not in use. Review of Resident #14's medical record revealed an admit date of 10/24/2023 with diagnoses that included: Quadriplegia, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus, and Major Depressive Disorder. Review of Resident #14's 09/2025 Physician Orders read in part 10/24/2023 -Albuterol Sulfate Nebulization Solution (2.5 MG/3ML) 0.083% 1 dose inhale orally via nebulizer every 6 hours as needed for shortness of breath. 09/24/2025-pratropium-Albuterol Inhalation Solution 0.5-2.5 (3) MG/3ML (Ipratropium-Albuterol) 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Resident with dementia received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being for 1 (#10) of 5 (#3,#8,#33,#90) Residents reviewed for Dementia. The total sample size was 37. Findings:Review of the facility's undated policy titled: Care Planning Policy and Procedure read in part.Purpose: to provide a comprehensive plan of care addressing resident's needs, strengths, goals, and approaches. Policy: Each resident's care plan will remain current and inform staff of resident's needs, strengths, goals, and approaches. Review of Resident #10's Electronic Health Record revealed Resident #10 was admitted to the facility on [DATE] with diagnoses that included in part. Dementia in other diseases classified elsewhere, mild, without behavioral disturbance, psychotic disturbance, mood disturbance, and Anxiety; Schizoaffective disorder, Depressive type. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-25 · tag F0744 — failed to care for residents with dementia — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident with a diagnosis of dementia received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being. The facility failed to provide 1:1 observation as ordered for 1 (Resident #2) of 3 (Resident #1, Resident #2, and Resident #3) residents reviewed for abuse. This deficient practice had the potential to affect all 17 residents residing in the facility's secured unit.Review of Resident #2's medical record revealed an admission date of 07/24/2025 with diagnoses which included Dementia, Anxiety, and Psychosis.Resident #2's admission MDS with an ARD of 08/06/2025 revealed a BIMS score of 3, indicating severe cognitive impairment. Resident #2 had behavioral symptoms which interfered with activities or social interactions with others, significantly intruded upon the privacy or activity of others, and significantly disrupted care or the living environment. Resident #2's wandering behavior significantly intruded on the privacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-02 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident's care plan was revised by failing to update fall interventions after each fall for 1 (#2) of 2 (#1 and #2) residents reviewed for falls. Findings: Review of Resident #2's medical record revealed an admit date of 01/30/2025 with diagnoses that included in part .Parkinsonism, Major Depressive Disorder, Atherosclerotic Heart Disease, Unspecified Psychosis not due to a substance or known psychological condition, Unspecified fall, Unspecified Dementia, and Generalized Anxiety. Review of Resident #2's MDS with an ARD of 02/05/2025 revealed a BIMS score of 7, which indicated severe cognitive impairment. Review of the MDS revealed Resident #2 required extensive assistance with bed mobility, eating, toileting and transferring. Review of Resident #2's current care plan revealed a focus area of at risk for falls. The care plan documented the resident had falls on 02/13/2025, 02/28/2025, 03/18/2025, and 03/24/2025 (fall occurred on 03/25/2025). Interventions included Educate me on use of my call light, I need a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-02 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide services that meet professional standard of practice for 2 (#1 and #2) of 2 sampled residents with falls. The facility failed to ensure neurological checks were completed for 72 hours after an unwitnessed fall or fall with head injury. Findings: Review of facility's undated policy/procedure titled Incident Report Checklist revealed in part .Neuro checks implemented if head injury . Resident #1 Review of Resident #1's medical record revealed an admit date of 01/27/2025 with diagnoses that included in part .Depression, Acute Embolism and Thrombosis of deep veins of right upper extremity, Mild Protein-Calorie malnutrition, Type 2 DM, and Unspecified Dementia. Review of Resident #1's admission MDS with an ARD of 02/09/2025 revealed a BIMS score of 3, which indicated severe cognitive impairment. Review of the MDS revealed Resident #1 required substantial/maximal assistance with eating and rolling left and right and was dependent on staff with toileting hygiene, sitting to lying, sitting to standing, and chair/bed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 15 citations
- Potential for harm · E2025-04-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent the development of new pressure ulcers for 2 (#1 and #3) of 2 residents investigated for skin issues by failing to: 1. Perform weekly wound assessments for Resident #3's DTI and 2. Perform wound care as ordered for Residents #1 and #3. Findings: Review of the facility's undated policy titled, Skin/Wound Documentation Policy and Procedure revealed in part .Skin and wounds will be documented upon admission, readmission, weekly, and as needed. With each dressing change, or at least weekly, the pressure ulcer (injury) wound shall be assessed and documented: date, location of ulcer and staging, size, depth of the wound, presence, location and extent of any undermining or tunneling, presence of exudate, pain, wound bed, description of wound edges and surrounding tissue, and the description of the healing of the pressure ulcer (injury). Resident #1 Review of Resident #1's medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a resident's comprehensive person-centered care plan was implemented by failing to administer an antidepressant medication as ordered for 1 (#1) of 3 (#1, #2, and #3) sampled residents reviewed for care planning. Findings: Review of Resident #1's medical record revealed an admit date of 01/27/2025 with diagnoses that included in part .Depression, Acute Embolism and Thrombosis of deep veins of right upper extremity, Mild Protein-Calorie malnutrition, Type 2 DM, and Unspecified Dementia. Review of Resident #1's admission MDS with an ARD of 02/09/2025 revealed a BIMS score of 3, which indicated severe cognitive impairment. Review of the MDS revealed Resident #1 required substantial/maximal assistance with eating and rolling left and right and was dependent on staff with toileting hygiene, sitting to lying, sitting to standing, and chair/bed to chair transferring. Review of Resident #1's care plan initiated on 01/28/2025 revealed the resident was care planned for Depression with interventions that included .Administer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to provide respiratory care consistent with professional standards for 1 (Resident #3) of 3 (Resident #1, Resident #2, and Resident #3), sampled residents reviewed for respiratory care. The facility failed to ensure equipment was properly cleaned, labeled and stored. Findings: The facility's policy titled Oxygen Concentrator Cleaning Policy and Procedure with no revision date, read in part . Purpose To keep Oxygen Concentrator and equipment clean. Policy: Resident's Oxygen Concentrator will be kept clean when in resident room. Procedure: 1. All surface areas of the machine will be cleaned with disinfectant wipe or spray when needed. 2. Store Oxygen tubing, cannula, and mask in plastic bag when not in use. 3. Oxygen tubing cannula and mask to be changed out weekly and as needed. 4. Oxygen Concentrator filter to be washed out under running water weekly and as needed. Review of Resident #3's medical record revealed an admit date of 02/07/2022 with diagnosis that included in part .Chronic Obstructive Pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-24 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure services were provided to meet professional standards. The facility failed to: 1. Ensure controlled medications were administered at the time the medication was signed by the nurse as being administered for 9 (#4, #13, #39, #40, #43, #45, #56, #70 and #275) of 13 (#4, #13, #28, #29, #31, #39, #40, #43, #45, #56, #64, #70 and #275) Residents who received controlled medications; and 2. Ensure lab work was drawn in accordance with physician orders for 1 (#7) of 3 (#2, #7 and #21) Residents reviewed for labs. Findings: 1. Review of the facility's policy titled, Controlled Drug Management Policy And Procedure with no date, revealed the following, in part: .Administration/Recording: 1. When the medication is removed from stock, the Controlled Substance Disposition Record shall be completed to indicate a. Date, b. Time, c. Resident's name, d. Room number, e. Prescribing physician and f. Signed by the nurse administering the medication . On 07/24/2024 at 1:40 p.m., a narcotic reconciliation was done with S6 LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-24 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to meet the nutritional needs of residents in accordance with established national guidelines. The facility failed to follow the menu in regard to portion size to ensure nutritional adequacy of the meal for 9 residents that received mechanically altered diets prepared by the facility kitchen. Findings: Review of the facility's approved Menu Matrix menu revealed on 07/22/2024 the facility was on week 5. The Pureed Diet lunch to be served with serving size consisted of Beef Meatloaf 4oz., Black eye peas 4oz., Cauliflower with cheese mix 1/3 cup, and Pound cake 4 oz. Observation on 07/22/2024 at 12:10 p.m. revealed S4 Dietary [NAME] serving a pureed lunch tray using a 3 oz scoop for the pureed meatloaf. S4 Dietary [NAME] revealed she served the pureed meatloaf with a 3oz scoop but the 4oz scoop was required and should have been used. Interview on 07/22/24 at 12:15 p.m. with S6 Dietary manager confirmed that S4 Dietary cook was using the 3oz scoop instead of the 4ox scoop per serving that was supposed to be used. S6…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-24 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that pureed foods were prepared by methods which conserved nutritional value for 9 Residents who were ordered and served pureed diets. Findings: Review of the facility's approved Menu Matrix menu revealed on 07/22/2024 the facility was on week 5. The Pureed Diet lunch to be served with serving size consisted of Beef Meatloaf 4oz., Black eye peas 4oz., Cauliflower with cheese mix 1/3 cup, and Pound cake 4 oz. Interview and observation on 07/22/2024 at 10:35 a.m. S5 Dietary [NAME] revealed there are 9 resident that received puree meats. S5 Dietary cook was observed using (8) 3oz meat patties, unmeasured amount of bread crumbs and 3 cups of water and added them to the blender. S5 Dietary [NAME] revealed she does not use a recipe because she had been cooking for so long. S5 dietary [NAME] stated (8) 3oz patties should be enough for the 9 pureed resident because the water and breadcrumbs have been added. Interview on 07/22/2024 at 12:15 p.m. S5 Dietary Manager confirmed the recipe for the pureed meals were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who are unable to carry out ADLS (Activities of Daily Living) received the necessary services to maintain good personal hygiene for 1 (#53 ) of 1 Residents reviewed for ADL's. The facility failed to ensure a Resident (#53) received incontinent care. Findings: Review of the facility's undated policy titled: Incontinence Care and Procedure read in part . Purpose: To keep skin clean, dry, free of irritation and odor, identify skin problems as soon as possible so treatment can be started, prevent skin breakdown, and prevent infection. Review of Resident #53's medical records revealed an admit date [DATE] with diagnoses that included: Type 2 Diabetes Mellitus, Schizoaffective Disorder, Unspecified Dementia, and Essential Hypertension. Review of Resident #53's Quarterly MDS with ARD of 04/16/2024 revealed Resident #53 had a BIMS of 01 (Severe Cognitive Impairment). Resident #53 was dependent on staff for all ADL's including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-24 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to include the Medical Director or designee in the Quality Assessment and Assurance process. Total sample size was 31. Findings: Review of the facility policy titled Quality Assurance Policy And Procedure with no review date revealed in part . Procedure: 4. The committee will consist of at minimum A. Medical Director B. Administrator C. Director of Nursing D. 3 other staff members designated by the facility Interview and record review on 07/24/2024 at 3:39 p.m. with S1 DON revealed the facility's Medical Director or designee had not been included on the Quality Assessment and Assurance Process Sign-in-sheets for March 2024 or June 2024. S1 DON confirmed the facility had no documented evidence of the Medical Director attending the Quality Assessment and Assurance Process Quarterly meetings in March 2024 and June 2024.
- Potential for harm · Dcited before2024-07-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infections by failing to ensure staff changed gloves and performed hand hygiene after touching contaminated areas during wound care for 1(#31) of 2 (#31 and #34) residents observed for wound care. Findings: Review of the Facility's undated policy titled Dressing Change, Clean Policy and Procedure read in part . Purpose 1. To protect the wound. 2. To prevent irritation. 3. To prevent infection and the spread of infection. 4. To promote healing. Review of Resident #31's 07/2024 Physician Orders read in part: 07/02/2024-Cleanse stage 4 pressure injury to right ischium with wound cleanser, fill wound bed with honey and collagen powder, layer with moist Dakin's gauze, cover with absorbent pad and secure with tape. 07/02/2024-Cleanse stage 4 pressure injury to left ischium with wound cleanser, fill wound bed with honey and collagen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview the facility failed to ensure residents who were unable to carry out ADLs (Activities of Daily Living) received the necessary services to maintain good grooming and personal hygiene for 2 (#1 and #3) of 3 (#1, #2, and #3) sampled residents, and 4 (#R1, #R2, #R3, and #R4) of 6 (#R1, #R2, #R3, #R4, #R5, and #R6 random sampled residents. Findings: Resident #1 Review of the medical record for Resident #1 revealed an admit date of 10/24/2023, with diagnoses that included: Quadriplegia, Chronic Obstructive Pulmonary Disease, Acute Respiratory Failure with Hypoxia, Type 2 Diabetes, Hypoglycemia, Major Depressive Disorder, Chronic Pain, and Hypertension. Review of Resident #1's Quarterly MDS with an ARD of 03/25/2024, revealed a BIMS score of 15, indicating intact cognition. Review of the MDS revealed Resident #1 was dependent for shower/bath, toileting, hygiene, and toilet transfer. Review of Resident #1's care plan revealed she required staff assistance for all ADL's.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to have sufficient staff to attain or maintain the highest practicable physical, mental, and psychosocial well-being for each resident. The facility failed to ensure residents who were unable to carry out ADLs, received the necessary services to maintain good grooming and personal hygiene according to their plan of care, for 2 (#1 and #3) of 3 (#1, #2, and #3) sampled residents, and 4 (#R1, #R2, #R3, and #R4) of 6 (#R1, #R2, #R3, #R4, #R5, and #R6) random sampled residents. The facility also failed to ensure sufficient staff was available to ensure residents who required supervision while smoking, were able to smoke at the appointed times, for 2 (#R5 and #R6) of 2 (#R5 and #R6) random sampled residents. Findings: Resident #1 Review of the medical record for Resident #1 revealed an admit date of 10/24/2023, with diagnoses that included: Quadriplegia, Chronic Obstructive Pulmonary Disease, Acute Respiratory Failure with Hypoxia, Type 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an allegation of sexual abuse was reported immediately, but not later than 2 hours after the allegation was made, to the State Survey Agency for 1 (Resident #1) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents. Findings: Review of the facility's policy titled Abuse Reporting and Investigation Policy and Procedure revealed in part . All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state, and federal agencies (as defined by current regulations) . Review of an incident report for Resident #1 dated 01/24/2024 at 8:12 a.m. documented by S2 DON revealed in part . Incident Description: Nursing Description: Resident #1 reported to the morning CNAs that she had been sexually assaulted by a female during the night. Resident Description: Please see progress note. Review of a progress note dated 01/24/2024 at 9:40 a.m. documented by S3 ADON revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the Facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. The facility failed to maintain acceptable holding temperatures for pureed foods during meal service. This deficient practice had the potential to affect the 7 Residents that received pureed meals prepared by the kitchen. Findings: Review of the facility's policy titled Food Preparation and Service read in part . 4. Food will be served at acceptable temperatures, each type of food having an appropriate service temperature. 14. Food will be placed on the steam table to maintain acceptable temperatures during meal service. Review of the facility's policy titled Acceptable holding temperatures for foods read in part . Pureed foods 140-150 degrees Fahrenheit. Observation of the kitchen on 05/15/2023 at 10:30 a.m. revealed S4 Dietary [NAME] performed temperature checks for food items on the steam table to be served for lunch. The temperature checks for pureed food items revealed unacceptable temperatures.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the Facility failed to ensure a Resident was treated with respect and dignity and cared for in a manner that promotes enhancement of his or her own quality of life. The Facility failed to ensure a Resident's urinary catheter drainage bag was covered to ensure privacy for 1 (Resident #104) of 2 (Resident #104 and Resident #31) Resident's reviewed for dignity in a total sample of 15. Findings: Review of Resident #104's medical record revealed an admit date of 06/21/2022 with diagnoses which included: Neurogenic Bladder, Heart Failure, Unspecified Dementia, Anemia and Pain. Review of Resident #104's Quarterly MDS with an ARD of 04/03/2023 revealed resident had a BIMS score of 15 (indicating intact cognition) and required extensive assistance with bed mobility, transfer, dressing, toilet use and personal hygiene. Review of Resident #104's care plan with a review date of 07/01/2023 revealed a potential for Urinary Tract Infections and trauma related to Foley catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-17 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview the facility failed to make efforts to document and resolve grievances for 1 (#42) of 1 sampled residents reviewed for grievances out of a total of 15 sampled residents. Findings: In an interview on 05/15/2023 at 12:10 p.m. Resident #42 revealed that she refused to use her shared bathroom because the resident in the joining room would make the bathroom dirty by smearing feces on the toilet seat and leaving towels and toilet paper on the floor. Resident #42 stated that she used the bedside commode in her room and would use sanitary wipes to clean her hands before meals. Resident #42 stated that she had notified several staff members but nothing had changed. Resident #42 stated that staff had never offered a room change. In an interview on 05/15/2023 at 3:50 p.m. with S3 Social Worker revealed that she was aware that Resident #42 did not use her bathroom with the complaint of it often being dirty. S3 Social Worker stated that management staff was aware of the resident's complaint and stated that Resident #42 was offered to be moved to another room with a private…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LEGACY NURSING & REHABILITATION — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 2 of 5 | 1.8 | +0.2 vs chain |
| Staffing | 2 of 5 | 1.2 | +0.8 vs chain |
| Quality measures | 1 of 5 | 2.3 | -1.3 vs chain |
The other 8 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| POLLOCK OPCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 01/01/2024 |
| GUM, VICTOR | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/2024 |
| NUGENT, DEBBIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| SMITH, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/12/2016 |
| DGPREJEAN, LLC | Organization | ADP OF THE SNF | — | since 01/01/2024 |
| JDGUM, LLC | Organization | ADP OF THE SNF | — | since 01/01/2024 |
| LP2 HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 01/01/2024 |
| MYLESH, LLC | Organization | ADP OF THE SNF | — | since 01/01/2024 |
| VDG LLC | Organization | ADP OF THE SNF | — | since 01/01/2024 |
| GUM, JOHN | Individual | ADP OF THE SNF | — | since 01/01/2024 |
| HOLYFIELD, MYLES | Individual | ADP OF THE SNF | — | since 01/01/2024 |
| PREJEAN, DANIELLE | Individual | ADP OF THE SNF | — | since 01/01/2024 |
CMS files one row per role, so the 17 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195249. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-10-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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