Legacy Nursing and Rehabilitation of Port Allen
403 15Th Street, Port Allen, LA 70767 · For profit - Limited Liability company · 125 certified beds · (225) 346-8815 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $140,868 in federal fines (most recent 2026-03-18)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- about 26% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.3% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.3% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 2.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.0% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 9.6% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.7% | 23.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 82.9% | 94.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.1% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 11.9% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 51.3% | 22.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 3.1% | 1.4% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 12.5% | 76.3% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 18.2% | 28.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 6.1% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.49 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.71 | 2.74 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 52 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 36% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.2%CMS range 6.0–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 50.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 57.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 55.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 125 beds and averages 113.5 residents a day — about 91% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.14 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.43 on weekdays — 19% thinner on weekends. RN hours go from 0.16 to 0.11 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 14 most serious are shown; the remaining 34 are one tap away and print in full.
- Immediate jeopardy · J2026-03-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure residents were free from neglect for 1 (#1) of 5 residents reviewed for transportation. This was evidenced by: 1. S3TD neglecting to appropriately secure Resident #1 into the facility van; and2. S3TD neglecting to notify the facility when Resident #1 fell out of the moving van. This deficient practice resulted in an Immediate Jeopardy situation for Resident #1, a wheelchair dependent resident, on 02/17/2026 at 12:30 p.m. when S3TD failed to appropriately secure Resident #1 into the facility's transportation van. As S3TD was driving out of the facility's parking lot, the van hit a pothole, the van's back door opened, ramp fell, and Resident #1 rolled out of the van onto the gravel driveway. S3TD stopped the van, assisted Resident #1 back into the van, and drove away without notifying the facility. S3TD's neglect placed Resident #1 at a likelihood for serious injury, harm, impairment, or even death. The facility implemented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-06-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure nursing staff communicated a significant change in status to the resident's physician for 2 (#3 and #R4) of 8 (#1, #2, #3, #R1, #R2, #R3, #R4, and #R5) residents reviewed for notification of change. This deficient practice resulted in an Immediate Jeopardy situation on 05/31/2024 at 4:00 a.m. when S4LPN failed to notify Resident #3's physician when the resident had no urine output. On 05/30/2024 at 2:56 p.m., Resident #3 was observed to be lethargic and weak, which resulted in S6NP ordering 500 cc normal saline via intravenous infusion and lab work in the morning. On 05/31/2024 at 4:00 a.m., S4LPN attempted to collect urine from Resident #3 with an in and out catheter which resulted in no urine. The resident's brief was also observed to be dry at that time. S4LPN did not notify the resident's physician or nurse practitioner that Resident #3 had no urine output. On 05/31/2024 at 7:00 a.m., Resident #3 was lethargic, his body was rigid, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to a resident received treatment and care in accordance with professional standards of practice and each resident's physical needs including assess, monitor, and record accurate intake/output for a resident receiving IV therapy for 1 (#3) of 5 (#3, #R1, #R2, #R3, and #R5) residents reviewed for IV therapy. This deficient practice resulted in an Immediate Jeopardy situation on 05/30/2024 at 2:56 p.m., when Resident #3 began receiving IV fluids as ordered for lethargy and weakness. On 05/31/2024 at 4:00 a.m., S4LPN attempted to collect urine from Resident #3 with an in and out catheter which resulted in no urine. The resident's brief was also observed to be dry at that time. There was no documentation of each shift's total intake and output. On 05/31/2024 at 7:00 a.m., Resident #3 was lethargic, his body was rigid, and extremities were twitching. On 05/31/2024 at 8:30 a.m., Resident #3 was transferred to the hospital. Resident #3 was diagnosed with Acute…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-06-24 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to be administered in a manner that enabled it use its resources effectively and efficiently by failing to implement a system to provide quality care to meet the needs of each resident by failing to: 1. Ensure nursing staff communicated a resident's significant change in condition to the physician after having no urine output while receiving IV therapy for 1 (#3) of 5 (#3, #R1, #R2, #R3, and #R5) residents reviewed for receiving IV therapy; and 2. Ensure a resident received treatment and care in accordance with professional standards of practice and each resident's physical needs including assess, monitor, and record accurate intake/output for a resident receiving IV therapy for 1 (#3) of 5 (#3, #R1, #R2, #R3, and #R5) residents reviewed for IV therapy. This deficient practice resulted in an Immediate Jeopardy situation on 05/30/2024 at 2:56 p.m., Resident #3 was observed to be lethargic and weak, which resulted in S6NP ordering 500 cc normal saline via…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure an allegation of neglect was reported to the administrator immediately and to the State Survey Agency within 24 hours for 1(#1) of 5 residents investigated for neglect. Review of the facility's undated policy titled Abuse Reporting and Investigation Policy and Procedure revealed in part, the following:Policy:1. All reports of resident neglect shall be promptly reported to local, state, and federal agencies (as defined by current regulations).Reporting:1. All alleged violations involving neglect will be reported by the facility Administrator, or his/her designee, and in turn they will notify to the following persons or agencies, as applicable:a. The State licensing/certification agency responsible for surveying/licensing the facility.2. An alleged violation neglect will be reported immediately, but not later than:b. Twenty-four (24) hours if the alleged violation does not involve abuse AND has not resulted in serious bodily injury.E. Neglect is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure the services provided as outlined in the comprehensive care plan met quality professional standards. The facility failed to ensure nursing staff administered supplements per professional standards for 1 (#2) of 3 sampled residents reviewed.Findings: Review of Resident #2's clinical record revealed he was admitted to the facility on [DATE] with diagnoses which included Chronic Combined Systolic And Diastolic Congestive Heart Failure, Type 2 Diabetes Mellitus With Other Circulatory Complications, Vitamin Deficiency and Generalized Muscle Weakness. On 03/16/2026 at 10:00 a.m., Resident #2's current Physician orders were reviewed and revealed, no current order for the house supplement. An interview was conducted with S15LPN on 03/16/2025 at 2:35 p.m. She stated Resident #2 had a decreased appetite and refused at times to eat his meals. She stated on 03/09/2026, she notified S9NP Resident #2 was not eating. She stated S9NP gave her a verbal order to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident at risk for pressure ulcer development received care consistent with professional standards of practice, to prevent pressure ulcers. This deficient practice was evidenced by failing to ensure a resident with orders for a pressure reducing seat cushion intervention was implemented for 1 (#2) of 3 residents reviewed who were at risk for pressure ulcers.Findings: Review of Resident #2's clinical record revealed he was admitted to the facility on [DATE] with diagnoses which included Chronic Combined Systolic And Diastolic Congestive Heart Failure, Type 2 Diabetes Mellitus With Other Circulatory Complications, Morbid Severe Obesity Due To Excess Calories, and Generalized Muscle Weakness. Review of Resident #2's Quarterly MDS with an ARD of 02/10/2026 revealed a BIMS of 04, which indicated he was severely cognitively impaired. Further review of the MDS revealed he was dependent on staff assistance for chair/bed-to-chair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure Resident #5, a resident identified as High Risk for Falls, remained as free of accident hazards as possible. This deficient practice was evidence by failure to implement an effective Fall Prevention Program which ensured:1. Resident #5's Care Plan was updated to reflect each fall for 1 (#5) of 3 residents reviewed for falls; and2. A new fall prevention intervention was identified, implemented and updated in Resident #5's Care Plan following each fall for 1 (#5) of 3 residents reviewed for falls. Findings: Review of the facility's undated Fall Protocol, as of 12/16/2025 at 3:50 p.m., revealed, in part, the following: Policy: Each resident will be assessed on any significant change in condition, and as needed for potential risk for falls to initiate preventative approaches. Discussion regarding the acceptable level of risk must be based on individual assessment with input from the resident and/or interdisciplinary team. Procedure: All residents:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide services with reasonable accommodation of needs by failing to ensure call lights were in reach for 2 (#82 and #109) of 33 residents reviewed for accommodation of needs in the initial pool.Findings: Review of the facility's undated policy titled, Call Light, Use of Policy and Procedure revealed the following, in part:Policy:2. To assure call system is in proper working order.Procedure:10. When providing care to residents be sure to position the call light conveniently for the resident to use.15. Be sure all call lights are placed on the bed at all times, never on the floor or bedside stand. Resident #82Review of Resident #82's Clinical Record revealed an admission date of 08/09/2024 and diagnoses, which included Hemiplegia and Hemiparesis following Cerebral Infarction. Review of Resident #82's Quarterly MDS with an ARD of 07/08/2025 revealed a BIMS of 13, which indicated intact cognition. Further review revealed she required staff assistance with transfers. Review of Resident #82's current Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to protect each residents' right to personal privacy for 2 (#4 and #6) of 9 (#1, #4, #6, #52, #62, #74, #88, #116, and #130 ) residents observed during personal care and treatment procedures. The facility failed to ensure:1. Resident #6 was provided privacy during incontinence care; and2. Resident #4 was provided privacy during medication administration. Findings:Review of the facility's undated policy titled, Quality of Life-Dignity Policy and Procedure revealed the following, in part: Purpose: To ensure each resident shall be cared for in a manner that promotes quality of life, dignity, respect, and individuality. Procedure: 2. Treated with dignity means the resident will be assisted in maintaining and enhancing his or her self-esteem and self-worth including safeguarding their personal privacy and confidentiality. 11. Staff shall promote, maintain, and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures. a. Ensure privacy curtains or doors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure an accurate Minimum Data Set assessment for 1 (#19) of 2 (#6 and #19) residents reviewed for falls. The facility failed to ensure falls were accurately coded for Resident #19.Review of Resident #19's Clinical Record revealed an admission date of 12/26/2023. Review of Resident #19's Discharge Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 06/27/2025 revealed the following, in part:Section J: Health ConditionsJ1800-Any falls since admission/entry or reentry or prior assessment. Marked 0. No. J1900-Number of falls since admission/entry or reentry or prior assessment. Marked blank. Review of the facility's incident log dated 02/25/2025 to 08/25/2025 revealed Resident #19 had an unwitnessed fall on 06/26/2025 and 06/27/2025. On 08/27/2025 at 12:45 p.m., an interview was conducted with S15LPN. She stated she was responsible for completing MDS assessments for Resident #19. She reviewed Resident #19's Discharge MDS with an ARD of 06/27/2025. S15LPN confirmed Resident #19 had a fall since his previous MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident with a newly evident or possible serious mental disorder was referred for a Preadmission Screening and Resident Review (PASRR) Level II evaluation as required for 1 (#71) of 5 (#2, #7, #38, #71, and #89) sampled residents reviewed for PASRR Level II.Review of the facility's undated policy, titled, Preadmission Screening, PASARR (Resident Review) revealed in part, the following: Procedure: Coordination shall include:2. Referring.all residents with newly evident or possible serious mental disorder, intellectual disability, or a related condition for level II resident review upon a significant change in status assessment. Review of the Resident #71's Clinical Record revealed he was admitted to the facility on [DATE]. Further review revealed he was diagnosed with Schizoaffective Disorder on 02/10/2025. On 08/26/2025 at 1:15 p.m., an interview was completed with S14SW. She stated she was responsible for submitting Resident Review Forms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure interventions for Aphasia were implemented as identified on the care plan for 1 of 1 (#84) residents reviewed for communication difficulty. Review of Resident #84's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Cerebral Infarction, Aphasia, and Major Depressive Disorder. Review of Resident #84's Quarterly MDS with an ARD of 07/01/2025 revealed a BIMS of 10, which indicated his cognition was moderately impaired. Further review of Section B: Speech, Hearing, and Vision, revealed Resident #84 had unclear speech and was sometimes understood by others. Review of Resident #84's current Care Plan revealed the following:Focus: Resident is aphasic related to CVA. Uses a communication board to assist with communicating. Intervention: Resident needs to be provided with a communication tool. On 08/25/2025 at 11:00 a.m., an observation was made of Resident #84's room. No communication tools…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure services were provided by the facility to meet quality professional standards. The facility failed to ensure nursing staff followed manufacturer instructions for use of an inhaler to prevent side effects of the medication for 1 (#88) of 4 (#52, #74, #88, and #130) residents reviewed for medication administration.Findings:Review of the facility's undated policy, titled Medication Administration Policy And Procedure revealed the following, in part:Purpose: The purpose of this procedure is to provide guidelines for the safe administration of medications.Procedure:8. The individual administering a medication shall be aware of the following information concerning each medication before administration:b. Untoward.side effectsReview of the facility's medication insert for Fluticasone Propionate/Salmeterol Diskus inhalation powder revealed the following, in part:Step 1: Open your Fluticasone Propionate/Salmeterol Diskus.Step 2: Slide the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 34 citations
- Potential for harm · Dcited before2025-08-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out ADLs received the necessary services to maintain good grooming and personal hygiene for 1 (#107) of 5 (#6, #38, #71, #93, and #107) residents reviewed for ADL's. The facility failed to trim and clean fingernails for Resident #107.Review of the facility's undated policy titled, Nail Care Policy and Procedure, revealed the following, in part:5. To promote cleanliness.Procedure: 1. Care of fingernails and toenails is part of the bath.2. Be certain nails are clean.4. Nails are to be clipped and filed smoothly. Review of the Medical Record for Resident #107 revealed the resident was admitted to the facility on [DATE] with diagnoses which included Hemiplegia and Hemiparesis Affecting Right Dominant Side and Neuroleptic Induced Parkinsonism. Review of the most recent MDS (Minimum Data Set) for Resident #107 with an ARD (Assessment Reference Date) of 07/16/2025 revealed Resident #107 had a BIMS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards. The facility failed to ensure oxygen tubing was properly labeled for 1 (#89) of 1 (#89) residents reviewed for oxygen therapy.Review of Resident #89's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Chronic Respiratory Failure, Chronic Obstructive Pulmonary Disease, Emphysema, and Chronic Diastolic (Congestive) Heart Failure. Review of Resident #89's current Physician's Orders revealed the following, in part:Start date: 05/27/2025: Administer oxygen at 2 Liters per minute via nasal cannula, every shift for Chronic Obstructive Pulmonary Disease, Emphysema, Congestive Heart Failure, and Shortness of Breath. On 08/25/2025 at 10:15 a.m., an observation was made of Resident #89's oxygen tubing, which was not labeled with the date. On 08/25/2025 at 10:20 a.m., an observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure garbage and waste were properly contained in the outdoor trash dumpster.Findings: On 08/25/2025 at 9:00 a.m., an observation was made of the facility's two outdoor trash dumpsters with S4DM. One of the dumpsters was observed with the lid open, half full of bagged trash with flies swarming around the dumpster. On 08/25/2025 at 9:02 a.m., an interview was conducted with S4DM. She observed and confirmed the above mentioned observations of the dumpster area. She stated S6HSK was responsible for the dumpster area. She confirmed the dumpster lid was open and should not be.On 08/25/2025 at 9:05 a.m., an interview was conducted with S6HSK. He stated he was responsible for the dumpster area. He stated he had opened the dumpster lid this morning to take out the trash and would close the lid on the dumpster when he was done. He confirmed the dumpster lid should be closed when not in use.On 08/25/2025 at 9:20 a.m., an interview was conducted with S1ADM. She was notified of the observation of the dumpster lid being open. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident's MAR (Medication Administration Record) was accurately documented for 1 (#21) of 31 residents included in the final sample. Review of the facility's undated policy titled Documentation and Charting Guidelines, revealed the following, in part:Purpose: The purpose of Charting and Documentation is to provide the following: a complete account to the resident's care.Review of Resident #21's clinical record revealed she was admitted on [DATE] with diagnoses which included Dementia with other Behavioral Disturbance. Review of Resident #21's admission MDS (Minimum Data Set) with ARD (Assessment Reference Date) of 08/19/2025 revealed BIMS of 13, which indicated she was cognitively intact. Review of Resident #21's current Physician's Orders revealed the following:-Contact Precautions - every shift for infection Start date: 08/17/2025-Vancomycin HCl Oral Capsule 125 MG - Give 1 capsule by mouth four times a day for C. Diff (Clostridium…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure staff:1. Performed hand hygiene during medication administration for 1 (#88) of 5 (#52, #62, #74, #88 and #130) residents observed during medication administration; and2. Donned the appropriate Personal Protective Equipment (PPE) during medication administration for 1 of 1 (#4) residents reviewed for feeding tube.Findings: Review of the facility's undated policy, titled, Hand Washing/Hand Hygiene Policy and Procedure revealed the following, in part: Policy: All personnel shall perform hand washing/hand hygiene when working with residents. Procedure: Use an alcohol-based hand rub. for the following situations: b. Before and after direct contact with residents; c. Before preparing or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure each resident received necessary respiratory care consistent with professional standards of practice for 3 of 3 (#1, #2, and #R2) residents reviewed for respiratory care. The facility failed to ensure: 1. A protocol was implemented for cleaning and/or replacing Resident #1's non-invasive ventilation tubing and mask; and 2. Oxygen tubing and humidification bottles were changed in a timely manner for 2 (#2 and #R2) of 3 (#1, #2, and #R2) residents reviewed for oxygen therapy. Findings: Review of the facility's undated policy titled, Nebulizer CPAP Machine Cleaning Policy and Procedure revealed the following, in part: Purpose: To keep nebulizer or CPAP machine and equipment clean. Policy: Resident's Nebulizer or CPAP will be kept clean when in resident room. Procedure: 3. Tubing, mouthpiece, and mask to be changed out weekly and as needed. Review of the Trilogy clinical manual revealed the following, in part: Cleaning the Patient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-18 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure correct installation, use, and maintenance of bed rails. The facility failed to ensure: 1. The risks and benefits were reviewed with the resident and/or resident representative, and informed consent was obtained prior to bed rail installation for 1 (#1) of 4 (#1, #3, #R1, and #R3) residents reviewed with bed rails; and 2. Each resident was assessed for risk for entrapment prior to bed rail installation for 4 of 4 (#1, #3, #R1, and #R3) residents reviewed with bed rails. Findings: 1. Resident #1 Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Polyneuropathy, Type 2 Diabetes Mellitus, Morbid Obesity, Acute Pulmonary Edema, Chronic Congestive Heart Failure, Cardiomegaly, Essential Hypertension, and Sleep Apnea. Further review of the Clinical Record revealed no documentation pertaining to bed rails, including an entrapment risk assessment, the risks and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure services were provided by the facility to meet quality professional standards for 1 (#R2) of 3 (#1, #2, and #R2) sampled residents reviewed with oxygen therapy. The facility failed to ensure Physician Orders for oxygen therapy were obtained for Resident #R2 prior to administration. Findings: Review of the facility's undated policy titled, Oxygen Administration Policy and Procedure revealed the following, in part: Procedure: 1. Check Physician's Order for liter flow and method of administration. Review of Resident #R2's Clinical Record revealed she admitted to the facility on [DATE] with diagnoses, which included Acute Respiratory Failure with Hypoxia, Emphysema, and Unspecified Heart Failure. Review of Resident #R2's admission BIMS (Brief Interview for Mental Status) assessment dated [DATE] revealed a BIMS of 13, which indicated intact cognition. Review of Resident #R2's Physician Orders dated June 2025 revealed no orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a resident's medical record was complete and accurate by failing to ensure baths were documented as provided for 1 (#1) of 4 (#1, #2, #3, and #4) residents reviewed for activities of daily living. Findings: Review of the facility's undated policy titled, Documentation and Charting Guidelines revealed the following, in part: Purpose: The purpose of charting and documentation is to provide the following: A complete account to the resident's care . Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Polyneuropathy, Type 2 Diabetes Mellitus, Morbid Obesity, Chronic Congestive Heart Failure, and Cardiomegaly. Review of Resident #1's Significant Change MDS with an ARD of 05/20/2025 revealed he was dependent on staff for bathing. Review of Resident #1's Day Shift CNA Assignments dated 05/05/2025, 05/14/2025, 05/19/2025, and 05/23/2025 revealed S13CNA was assigned to Resident #1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-18 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure there was a functioning call system to allow residents to call for staff assistance for 1 (#R1) of 7 (#1, #2, #3, #4, #R1, #R2 and #R3) residents reviewed for environment. This deficient practice had the potential to affect any of the 122 residents residing in the facility. Findings: Review of the facility's undated policy titled, Call Light, Use of Policy and Procedure revealed the following, in part: Policy: 2. To assure call system is in proper working order. Procedure: 3. For bedside call lights, a light and a sound will appear and be heard over the door of the resident's room . 14. Notify the maintenance department and enter defective call light location(s) in the maintenance log. Review of Resident #R1's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Paraplegia, Other Reduced Mobility, and Other Chronic Pain. Review of Resident #R1's admission MDS with an ARD of 04/15/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure alleged violations involving verbal abuse were reported to the state agency within 2 hours after the allegations were made for 1 (#2) of 3 (#1, #2, and #3) residents reviewed for abuse. Findings: Review of the facility's undated policy, Abuse Reporting and Investigation Policy and Procedure revealed, in part, the following: Policy: 1. All reports of resident abuse shall be promptly reported to the local, state, and federal agencies as defined by current regulations. Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] with diagnosis, which included Cerebral Vascular Accident with Hemiplegia and Hemiparesis and Contracture of Muscle. Review of Resident #2's Quarterly MDS (Minimum Data Set), with an ARD (Assessment Reference Date) of 10/08/2024, indicated the resident had a BIMS of 12, which indicated the resident was moderately cognitively impaired. Review of the facility's Grievance Report dated 01/08/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure each resident was provided a safe, clean, and comfortable interior by failing to ensure necessary housekeeping and maintenance services were maintained for 2 (Room A and Room C) of 6 rooms reviewed for environment. Findings: Review of the facility's policy Titled, Safety and Supervision of Residents effective February 2020 revealed the following, in part: Purpose and/or Policy Statement: Residents are provided with a safe, clean, comfortable and homelike environment . Definitions and Interpretation: 2. The facility staff and management shall maximize, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics include: a. Clean, sanitary and orderly environment Room A On 08/12/2024 at 10:34 a.m., an observation was made of Room A. The window unit cover was lying on the floor with the filter exposed. On 08/14/2024 at 9:04 a.m., and observation was made of Room A. The window unit cover was missing with the filter exposed. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-14 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to transmit MDS assessments in the required timeframe for 8 of 8 (#11, #12, #22, #24, #34, #45, #53, #110) residents reviewed for resident assessment. Findings: Resident #11 Review of Resident #11's Clinical Record revealed an admission date of 09/13/2023. On 08/13/2024 at 9:40 a.m., review of Resident #11's most recent Annual MDS revealed the assessment was opened on 07/09/2024 with a current status of In Progress. Resident #12 Review of Resident #12's Clinical Record revealed an admission date of 10/01/2021. On 08/13/2024 at 9:43 a.m., review of Resident #12's most recent Annual MDS revealed the assessment was opened on 07/09/2024 with a current status of In Progress. Resident #22 Review of Resident #22's Clinical Record revealed an admission date of 11/01/2021. On 08/13/2024 at 9:46 a.m., review of Resident #22's most recent Quarterly MDS revealed the assessment was opened on 07/09/2024 with a current status of In Progress. Resident #24 Review of Resident #24's Clinical Record revealed an admission date of 09/30/2009. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-14 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure resident's MDS assessments accurately reflected the resident's Pre-admission Screening and Resident Review (PASARR) status for 2 (#22 and #108) of 8 (#13, #22, #24, #55, #61, #99, #108, and #111) residents reviewed for PASARR. Findings: Resident #22 Review of Resident #22's Clinical Record revealed an admission date of 11/01/2021 and diagnoses, which included Schizoaffective Disorder - Bipolar Type, Psychotic Disorder with Hallucinations, and Mild Intellectual Disabilities. Review of Resident #22's BHSF Form 142 revealed she was approved for admission by Level II PASARR effective 06/08/2023. Review of Resident #22's Annual MDS with an ARD of 10/31/2023 revealed question A1500, Resident evaluated for PASARR, was answered as no. An interview was conducted with S4MDSN on 08/13/2024 at 1:14 p.m. S4MDSN reviewed Resident #22's yearly MDS with an ARD of 10/31/2023, and confirmed it was coded Resident #22 did not have a Level II PASARR. She confirmed Resident #22 had a Level II PASARR at the time of the assessment, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-14 · tag F0644 — patternCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to coordinate assessments with the resident's Pre-admission Screening and Resident Review (PASARR) Level II by failing to incorporate PASARR Level II determinations and recommendations into each resident's assessment and care plan for 4 (#13, #22, #24, and #108) of 8 (#13, #22, #24, #55, #61, #99, #108, #111) residents reviewed for PASARR. Findings: Review of the facility's policy, PASARR Policy and Procedure, approved 11/29/2022, revealed the following, in part: Policy: This facility shall coordinate assessments with the PASARR program under Medicaid to the maximum extent practicable to avoid duplicative testing and effort. Purpose: PASARR is a federal requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care. PASARR requires that: 1. All applicants to Medicaid certified nursing facility be evaluated for a serious mental disorder and/or intellectual disability; 3. Receive the services they need in those settings.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure each resident was treated with respect and dignity in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 1 (#61) of 33 residents reviewed in the initial pool for dignity. The facility failed to ensure staff treated Resident #61 with respect and dignity. Findings: Review of the Medical Record for Resident #64 revealed the resident was admitted to the facility on [DATE] with diagnosis, which included Left Sided Hemiplegia following Cerebral Vascular Accident (CVA). Review of the most recent MDS (Minimum Data Set) for Resident #61 with an ARD (Assessment Reference Date) of 06/25/2024 revealed Resident #61 had a BIMS (Brief Interview for Mental Status) of 14, which indicated the resident was cognitively intact. Further review revealed Resident #61 required substantial assistance for ADLs. Review of the most current Care Plan for Resident #61 revealed the following: Problem: I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure residents call lights were within reach for 2 of 2 (#1 and #16) residents reviewed for accommodation of needs. Findings: Review of the facility's undated policy titled, Use of Call Light, revealed, in part, the following: Procedure: 10. When providing care to residents be sure to position the call light conveniently for the resident to use. 11. Tell the resident where the call light is and show him/her how to use the call light. Resident #1 Review of Resident #1's Clinical Record revealed an admission date of 03/08/2011. Review of Resident #1's most recent MDS, with an ARD of 06/25/2024, revealed a BIMS of 3, which indicated resident was severely cognitively impaired. Further review revealed Resident #1 was highly visually impaired and required moderate to maximum physical assist for transfers, repositioning and ADLs. Review of Resident #1's current Care Plan revealed, in part, the following: Focus: Resident has impaired Visual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-14 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to promote and facilitate residents' self-determination through support of the residents' choice about aspects of his or her life in the facility that were significant to the resident for 1 (#61) of 33 residents in the initial pool. The facility failed to ensure Resident #61 had a choice of when to go to bed. Findings: Review of the facility's policy titled Resident Rights and Quality of Life Policy and Procedure, with no review date, revealed the following, in part; Policy: All residents have the right to a dignified existence, self-determination, and communication with and access to people and services inside and outside the facility. A resident has the right: 22. To be treated with .individuality . Review of the Medical Record for Resident #64 revealed the resident was admitted to the facility on [DATE] with diagnosis, which included Left Sided Hemiplegia following Cerebral Vascular Accident (CVA). Review of the most recent MDS (Minimum Data Set) for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out ADLs received the necessary services to maintain good grooming and personal hygiene for 1 (#61) of 2 (#61 and #99) residents reviewed for ADL's. The facility failed to trim and clean fingernails for Resident #61. Findings: Review of the facility's policy, Nail Care Policy and Procedure, with no review date, revealed the following, in part: Policy: To promote cleanliness Procedure: 1. Care of fingernails and toenails is part of the bath 2. Be certain nails are clean 4. Nails are to be clipped and filed smoothly Review of the Medical Record for Resident #64 revealed the resident was admitted to the facility on [DATE] with a diagnosis, which included Left Sided Hemiplegia following Cerebral Vascular Accident. Review of the most recent MDS (Minimum Data Set) for Resident #61 with an ARD (Assessment Reference Date) of 06/25/2024 revealed Resident #61 had a BIMS (Brief Interview for Mental Status)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure a resident's environment remained as free of accident hazards as possible by failing to ensure a padded wall was properly secured for 1 (#26) of 3 (#26, #40, #109) residents reviewed for accidents. Findings: Review of Resident #26's Clinical Record revealed an admission date of 09/01/2021 and diagnoses, which included Unspecified Dementia, Dysphagia Following Cerebrovascular Disease, Aphasia Following Cerebrovascular Disease, Alzheimer's Disease, Functional Quadriplegia, Contracture of Muscle - Multiple Sites, Impulsiveness, Tremor, Unspecified Convulsions, Anoxic Brain Damage, and Epilepsy. Review of Resident #26's Quarterly MDS with an ARD of 04/16/2024 revealed he had a BIMS of 03, which indicated severe cognitive impairment. Review of Resident #26's current Care Plan revealed the following, in part: Problem: High Risk for falls and injury related to history of Cerebrovascular Accident, Transient. Ischemic Attack, Anoxic Brain Injury, and Epilepsy diagnoses. Interventions: Padding added to wall by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-24 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure nurse staffing data, including resident census, and total number and actual hours worked for licensed and unlicensed nursing staff, was posted on a daily basis in a prominent location readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 118 residents residing in the facility. Findings: On 06/18/2024 at 8:00 a.m., an observation revealed there was no nurse staffing data posted. On 06/20/2024 at 8:10 a.m., an observation revealed there was no nurse staffing data posted. On 06/22/2024 at 10:15 a.m., an observation revealed the nurse staffing data posted was dated 06/21/2024. On 06/23/2024 at 8:45 a.m., an observation revealed the nurse staffing data posted was dated 06/21/2024. On 06/24/2024 at 10:30 a.m., an interview was conducted with S2DON. S2DON confirmed the daily nurse staffing sheet should be updated and posted daily. On 06/24/2024 at 10:41 a.m. an interview was conducted with S1ADM. S1ADM confirmed the staffing data should have been updated and posted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure a plan of care was developed and implemented for 5 (#3, #R1 #R2, #R3, and #R4) of 8 (#1, #2, #3, #R1 #R2, #R3, #R4, and #R5) residents who had intravenous fluids ordered for hydration purposes. Findings: Resident #3 Review of Resident #3's Clinical Record revealed Resident #3 was admitted to the facility on [DATE] with the following diagnoses, in part: Unspecified Dementia, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Metabolic Encephalopathy, and Sepsis. Review of Resident #3's Physician's Orders revealed an order dated 05/30/2024 for Normal Saline 500 cc IV one time only for 1 day for Dehydration. Review of Resident #3's Comprehensive Plan of Care failed to reveal a problem or approach related to Resident #3's diagnosis of Dehydration. Resident #R1 Review of Resident Clinical Record revealed Resident #R1 was admitted to the facility on [DATE] with the following diagnoses, in part: Type 2 Diabetes Mellitus with Diabetic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-24 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure completed care was documented correctly in resident's records for 3 (#3, #R1, and #R2) of 8 (#1, #2, #3, #R1, #R2, #R3, #R4, and #R5) sampled residents. Findings: Resident #3 Review of Resident #3's Medical Record revealed, in part, Resident #3 was admitted to the facility on [DATE] with diagnoses which included Unspecified Dementia, Schizophrenia, Benign Prostatic Hyperplasia, Metabolic Encephalopathy, Sepsis, and Acute Embolism and Thrombosis of Left peroneal vein. Review of Resident #3's MDS with an ARD of 05/07/2024 revealed, in part, Resident #3 was dependent with toileting hygiene. Review of Resident #3's Late Loss ADL document dated 04/30/2024 through 05/31/2024 revealed, in part, only one shift documented toileting on 04/30/2024, 05/03/2024, 05/04/2024, 05/05/2024, 05/08/2024, 05/11/2024, 05/15/2024, 05/16/2024, 05/17/2024, 05/18/2024, 05/21/2024, 05/23/2024, 05/24/2024, 05/26/2024, 05/27/2024, and 05/29/2024. Resident #R1 Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a resident's physician and responsible party were notified after a fall for 1 (#1) of 3 (#1, #2, and #3) residents reviewed for falls. Findings: Review of the facility's Policy titled, Incident and Accident Policy and Procedure revealed the following, in part: Policy: Incident and accidents are to be reported, investigated and followed up in a timely manner. b. Notify family/ responsible party c. Notify MD Review of the clinical record revealed Resident #1 was admitted to the facility on [DATE] with diagnoses which included Unspecified Dementia Without Behavioral Disturbance. Review of Resident #1's nurse's notes dated November 2023 revealed the following, in part: 11/12/2023 at 4:25 p.m. by S3RN: Resident #1 noted on the floor beside bed. Review of Incident Report dated 11/12/2023 at 4:25 p.m., and filed by S3RN revealed neither the physician or representative were notified of fall. Review of Resident #1's NP progress note dated 11/13/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of sexual abuse was reported to the administrator, and to the State Agency, within two hours for 1 (#3) of 5 (#1, #2, #3, #4, and #5) residents investigated for sexual abuse. Findings: Review of the facility's policy titled, Abuse Reporting and Investigation Policy and Procedure revealed the following, in part: Policy: 1. All reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source (abuse) shall be promptly reported to local, state and federal agencies (as defined by current regulations) and thoroughly investigated by facility management. Role of the Administrator 1. If an incident or suspected incident of resident abuse, mistreatment, neglect , or injury of unknown source is reported the Administrator will assign the investigation to an appropriate individual. 2. The Administrator will provide any supporting documents relative to the person in charge of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-02 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure each resident was treated with dignity and respect and in an environment which promoted maintenance and enhancement of his/her quality of life for 1(#32) of 32 residents reviewed in the initial pool. The facility failed to ensure Resident #32 was not left lying in bed unclothed with no bed linen on his mattress and the door and privacy curtain opened for others to see him when passing by his room. Findings: Review of the facility's policy titled Quality of Life-Dignity Policy and Procedure revealed: Purpose: To ensure each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. Procedure: 1. Residents shall be always treated with dignity and respect. Review of the clinical record revealed Resident #32 was admitted to the facility on [DATE] with diagnoses which included, Unspecified Dementia without Behavioral Disturbance, Unspecified Alzheimer's Disease, Functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-02 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure: 1. CNA staff notified the nurse of a resident's change in condition for 1 (#114) of 26 residents investigated; and 2. Nursing staff notified the practitioner of a significant decline in 1 (#114) of 26 residents investigated. Findings: Review of the facility's policy titled, Change of Condition Policy and Procedure revealed the following, in part: Purpose: To ensure that person's involved in the residents care are made of aware of any changes to the resident. Policy: Physician's . shall be notified as soon as possible of any changes in the resident's condition. Procedure: 1. The Charge Nurse shall be responsible for notifying the attending physician when a change occurs in the resident's condition. 2. These changes shall include significant changes in physical, mental, or psychosocial status . Review of the Clinical Record for Resident #114 revealed he was admitted to the facility on [DATE]. The resident had diagnoses that included Unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-02 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to maintain a safe, functional, and sanitary environment for 13 (#8, #15, #17, #28, #32, #34, #35, #62, #66, #75, #82, #104, and #516) of 32 residents included in the initial pool, as evidenced by: 1. a loose toilet and missing baseboard behind the toilet in the bathroom adjoining Rooms b and d for Residents #35 and #82; and 2. a stained mattress and stained wall in Room l for Resident #32; and 3. a loose sink, a loose baseboard, a cracked sink faucet, a cracked non-functioning hot water knob, 1 non-functioning light bulb, and no paper towels in the bathroom adjoining Rooms m and o for Residents #15, #62, #66, and #75; and 4. a soiled privacy curtain in Room k for Resident #516; and 5. a soiled privacy curtain in Room l for Resident #32; and 6. a soiled privacy curtain in Room n for Resident #8, and 7. a missing paper towel dispenser, a missing soap dispenser, a missing mirror, a missing handrail/grab bar, and a missing light fixture cover…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-02 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview the facility failed to develop comprehensive care plan and furnish services to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The facility failed to implement physicians orders for 1(#56) of 3 (#51, #56, and #95) residents reviewed for contractures/range of motion. Findings: A review of the facility's policy titled Policy: Care Planning and Procedure revealed, in part: Purpose: To provide a comprehensive plan of care addressing resident's needs. Policy: Each resident's care plan will remain current. A review of Resident #56's Medical Records revealed, in part: Resident was admitted to the facility on [DATE], with diagnosis of Right Hand Contracture, Right Knee Contracture, and Left Knee Contracture. A review of Resident #56's Quarterly MDS, with an ARD of 03/27/2023 revealed a BIMS score of 9 which indicated he was mildly cognitively impaired. A review of Resident #56's current Care Plan revealed there was no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure 3 (#20, #27, and #35) of 3 (#20, #27, and #35) residents reviewed for activities of daily living received the necessary services to maintain personal hygiene for nail care. Findings: Review of the Nail Care Policy and Procedure policy revealed: Policy: 1. To prevent infection 5. To promote cleanliness Procedure: 2. Be certain nails are clean Resident #20 Review of the clinical record revealed Resident #20 was admitted to the facility on [DATE] with diagnoses which included, Paranoid Schizophrenia, Parkinson's disease, Major Depressive Disorder, and Pain. Review of the quarterly MDS with an ARD of 03/07/2023 revealed Resident #20 had a BIMS of 3, which indicated the resident was severely cognitively impaired. Further review revealed Resident #20 required supervision and set up only help with personal hygiene. Review of Resident #20's current care plan revealed the resident had an ADL self care performance deficit related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-02 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure 1 (#51) of 3 (#51, #56, and #95) residents reviewed for range of motion received services and assistance to maintain or improve mobility. Findings: Review of the facility's Range of Motion Exercises Policy and Procedure revealed the following, in part: Purpose: To move the resident's joints through as full a range of motion as possible. To improve or maintain joint mobility and muscles strength. To prevent pain. To prevent complications of immobility. Resident #51 was admitted to the facility on [DATE] with diagnosis which included, Cerebral Infarction, Hemiplegia and Hemiparesis Affecting Left Non-Dominant Side. Review of the Quarterly MDS with an ARD of 05/16/2023 revealed Resident #51 had a BIMS of 5, which indicated the resident was severely cognitively impaired. Further review revealed, in part, the resident had limited range of motion in the upper extremity on one side. Review of Resident #51's active physician's orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible for 11 (#22, #24, #35, #40, #41, #52, #60, #73, #82, #89, #102) of 27 ( #8, #15, #17, #21, #22, #24, #28, #32, #34, #35, #37, #40, #41, #44, #52, #59, #60, #66, #73, #75, #82, #89, #102, #104, #107, #113, #516 ) residents reviewed for accident hazards as evidenced by failing to ensure the water temperature in resident sinks remained under 120 degrees Fahrenheit. Findings: Review of the facility policy titled, Water Temperature, Safety of Policy and Procedure revealed the following, in part: Policy: Tap water in the facility shall be kept within a temperature range to prevent scalding of residents. Resident #22 Review of Resident #22's Face Sheet revealed an admission date of 10/01/2010. Review of Resident #22's Annual MDS with an ARD of 03/28/2023 revealed a BIMS of 8, which indicated moderate cognitive impairment. Resident #22 resided in Room f. Resident #24 Review of Resident #24's Face Sheet revealed an admission date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review, the facility failed to store and prepare food under sanitary conditions by failing to ensure: 1. Food was properly stored in the walk-in cooler and walk-in freezer; 2. Food was properly stored in the dry food storage room; 3. A ceiling vent was clean and free from debris; 4. Two wall vents were clean and free from debris; 5. Exposed pipes were clean and free from debris; and 6. A hanging pot rack was clean and free from debris. Findings: Review of the facility's policy titled, Food Safety and Sanitation Policy and Procedure revealed the following, in part: Procedure: Food Storage 5. Foods are protected from contamination (dust). 9. All time and temperature control for safety (TCS) leftovers are labeled, covered, and dated when stored. a. They are used within 72 hours (or discarded). Review of the facility's policy titled, Cleaning and Sanitation of Dining and Food Service Areas Policy and Procedure revealed the following, in part: Policy: The food service staff will maintain the cleanliness and sanitation of the dining and food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure an allegation of physical abuse was reported to the administrator, and to the State Agency within two hours for 1 (#113) of 32 residents reviewed for abuse in the initial pool process. Findings: Review of the facility's policy titled Abuse Prevention and Prohibition revealed in part: III. Abuse Prohibition Practice 7. Reporting/Response The facility employee or agent, who becomes aware of abuse or neglect, including injuries of unknown source or alleged misappropriation of resident property, shall immediately report the matter to the facility administrator or director of nurses. An alleged violation of abuse, neglect, exploitation or mistreatment (including injuries of unknown source and misappropriation of resident property) will be reported immediately, but not later than: Two (2) hours if the alleged violation involves abuse or has resulted in serious bodily injury. Review of Resident #113's Medical Records revealed Resident #113 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$140,868 in federal fines across 2 penalties.
- $10,361 — penalty dated 2026-03-18
- $130,507 — penalty dated 2024-06-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LEGACY NURSING & REHABILITATION — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 1 of 5 | 1.2 | -0.2 vs chain |
| Quality measures | 4 of 5 | 2.3 | +1.7 vs chain |
The other 8 homes this chain runs (chain average 1.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GUM MANAGEMENT, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 10/27/2021 |
| LEGACY MANAGEMENT GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 10/27/2021 |
| PORT ALLEN CARE CENTER, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 11/24/1992 |
| GUM, JOHN NATHANIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | since 06/30/2004 |
| GUM, VICTOR | Individual | W-2 MANAGING EMPLOYEE | — | since 06/17/2004 |
| JONES, DEIDRA | Individual | W-2 MANAGING EMPLOYEE | — | since 10/05/2020 |
CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195599. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.