Day Brook Village Senior Living
298 Jarvis Avenue, Holyoke, MA 01040 · Non profit - Corporation · 92 certified beds · (413) 538-7551 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 24.9% | 16.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 9.7% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.7% | 1.8% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 8.9% | 15.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.3% | 3.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 22.2% | 15.4% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 9.8% | 19.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.1% | 4.2% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 24.2% | 21.2% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.3% | 21.4% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 86.7% | 77.7% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.9% | 25.7% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.8% | 11.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.69 | 1.88 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.07 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
43.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 100 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 80 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 43.8%CMS range 35.1–51.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.4–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 46.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 68.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.9% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.0%CMS range 4.5–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.74 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 92 beds and averages 86.7 residents a day — about 94% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.56 hrs/resident/day on weekends vs 4.12 on weekdays — 14% thinner on weekends. RN hours go from 0.66 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · D2025-11-18 · tag F0573 — isolatedLet each resident or the resident's legal representative access or purchase copies of all the resident's records.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for one of three sampled residents (Resident #1), who had an invoked Health Care Proxy (HCP), and whose Health Care Agent (HCA) had submitted a written request for copies of his/her medical record, the facility failed to ensure the records were provided timely as required, when the HCA waited three weeks to get the requested copies.Findings include:Review of the Facility Policy titled Residents' Rights, dated as revised on 10/4/23, indicated:-The resident has the right to access personal and medical records pertaining to him or herself.-The facility must treat the decisions of a resident representative as the decisions of the resident to the extent required by the court or delegated by the resident, in accordance with applicable.Resident #1 was admitted to the Facility in January 2023, diagnoses included Diabetes and Chronic Kidney Disease.Review of Resident #1's Medical Record included a Health Care Proxy (HCP), dated 01/09/23, which listed his/her son as his/her Health Care Agent (HCA).Review of Resident #1's current Physician's Orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for one of three sampled residents (Resident #1), who had an activated Health Care Proxy (HCP) and had developed a pressure injury that was new, the Facility failed to ensure nursing notified his/her Health Care Agent (HCA) when he/she was first assessed to have an alteration in his/her skin integrity, and when the pressure injury deteriorated.Findings include:Review of the Facility Policy titled Health and Medical Condition, Informing Residents of, dated as revised 01/05/17 indicated:-Each resident or resident representative admitted to our facility will be informed of his/her total health status and medical condition on an ongoing basis in a language that he/she can understand.-The resident will be advised of any significant change in his/her medical condition, medication, or treatment orders.-The resident's family/resident representative and the physician will be notified when there is a medical change in the resident's condition.Resident #1 was admitted to the Facility in January 2023, diagnoses included Diabetes and Chronic Kidney…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for one of three sampled Residents (Resident #1), the facility failed to ensure they maintained a complete and accurate medical record when Nursing documentation related to wound treatments and Certified Nurse Aide (CNA) documentation related to skin integrity and bathing were incomplete.Findings include:Review of the Facility's Policy titled, Clinical Documentation, dated as last revised 10/31/23, indicated:-Medication and Treatment: The licensed nurse notes the time and date of all medications and treatments administered on the Medication Administration Record (MAR) and or Treatment Administration Record (TAR). The nurse who administers the medication and/or treatment must document it on the resident's record. -Nursing Assistant Documentation: Completed at Point of Care using the Electronic Health Record (EHR). Resident #1 was admitted to the Facility in January 2023, diagnoses included Diabetes and Chronic Kidney Disease.Review of Resident #1's July 2025 TAR indicated he/she had new orders for treatments as follows: -Sacrum Wound: Apply…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to establish a system of records of receipt and disposition of controlled medications consistent with applicable state and federal requirements for two out of four medication carts on one unit (Unit One) out of two units observed to prevent loss, diversion and/or accidental exposure. Specifically, the facility failed to: -destroy controlled substance medications (including opioids, narcotics, and sedatives) that were removed from two locked medication carts on unit one and were being stored in the Administrator's office for a documented duration of greater than one year. -ensure the transfer of controlled substance medications from one page of the facility-controlled substance medication log book to another page of the log book was reconciled by the appropriate and required licensed nursing staff. Findings include: Review of the facility policy titled, Management of Controlled Substance in Skilled Nursing Facilities, revised 9/29/22, indicated: -Purpose: a) To minimize the opportunity for abuse or diversion of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-03 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to provide resident choices for beverage and meal preferences, on one unit (Unit Two) out of two units observed. Specifically, the facility failed to ensure that fluids and meal preferences were honored when the meals tickets identified residents' choices of fluids and meals. Findings include: Review of the facility policy titled Nutrition Management, revised 9/30/24, indicated: -Residents will receive care and services to ensure acceptable parameters of nutritional status are maintained to the extent possible as indicated by the resident's clinical condition. -Purpose is to provide nutritional care and services to each resident, consistent with the resident's comprehensive assessment. -To recognize, evaluate, and address the nutritional needs of every resident, including, but not limited to, the resident at risk or currently experiencing impaired nutrition. -To provide a therapeutic diet that considers the resident's clinical condition and preferences, when there is a nutritional indication. -Sufficient fluid intake is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to adhere to safe food practices to prevent contamination of food and beverage items intended for resident consumption in the facility's main kitchen. Specifically, the facility failed to implement safe food practices in the main kitchen relative to labeling, dating and storage guidelines. Findings include: Review of the facility policy titled Dietary: Sanitary Conditions, last revised 9/21/22, indicated: -store, prepare, distribute and serve food under sanitary conditions. -follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness. Safe food handling for the presentation of foodborne illnesses begins when food is received from the vendor and continues throughout the facility's food handling processes. -when food is purchased by the nursing home, inspection for safe transport and quality upon receipt and proper storage helps ensure its safety. Keeping track of when to discard perishable foods and covering, labeling and dating all foods stored in the refrigerator or freezer is indicated.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and records reviewed, the facility failed to maintain an effective pest control program to ensure that the facility was free of pests on one Resident Unit (Unit Two) of two Resident Units. Specifically, the facility staff failed to implement measures to eradicate and contain fruit flies located in the Unit Two Pantry, Unit Two hallways, and two Resident's rooms (#35 and #24), increasing the risk for rapid multiplicity of fruit flies and contamination. Findings include: Review of the facility's policy titled Pest Control, dated 2001 and updated 7/9/24, indicated the following: -The facility shall maintain an effective pest control program. -The facility maintain an on-going pest control program to ensure that the building is kept free of insects and rodents. -Maintenance services assist, when appropriate and necessary, in providing pest control services. Review of the Cleveland Clinic's guidance titled How To Get Rid of Fruit Flies for Good at https://health.clevelandclinic.org/how-to-get-rid-of-fruit-flies, dated 10/30/24, indicated the following:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to provide appropriate access to the call light for one Resident (#24) out of a total sample size of 18 residents. Specifically for Resident #24, the facility staff failed to place the Residents' call light within his/her reach placing Resident #24 at risk for unmet needs. Findings include: Review of the facility policy titled Resident's Rights Policy, revised 10/4/23, included but was not limited to: -Residents have rights and protections under Federal Law .are rendered without reprisals. < Residents have the right to reside and receive services in the facility with reasonable accommodation of needs and preferences except when to do so would endanger the health and safety of other residents. Review of the facility policy titled Call light answering, dated 5/2/05, included but was not limited to: < Prior to leaving the resident ask if there is anything else you can do for them. < Place the call light within reach of the resident. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to conduct an admission assessment and document participation in the assessment to determine the necessary care and services required for one Resident (#88) out of three closed records reviewed. Specifically, for Resident #88, the facility failed to conduct direct observation and communication and complete an accurate Resident assessment upon admission, resulting in the Resident eloping from the facility. Findings include: Review of the Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated October 2023, indicated the following relative to Cognition and Mood: -An interview is considered missed when the resident should have been interviewed, but the interview was not completed in the look back period of the assessment. -Regardless of the reason the interview was not completed -When a resident interview is missed: >C0100, is coded 1: Yes, the interview should be completed, and >The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide grooming assistance for one Resident (#55), out of a total sample of 18 residents. Specifically, the facility failed to ensure that Resident #55 was assisted with facial hair removal when he/she required assistance from staff with personal hygiene. Findings include: Review of the facility policy titled Activities of Daily Living (ADLs), effective 11/14/16, indicated: -each resident will receive the necessary care and services to attain or maintain the highest practicable physical, mental, and psychological wellbeing, consistent with the resident's comprehensive plan of care. The ADL policy also included the following: >The facility will provide care and services for hygiene-bathing, dressing and grooming. >The care and services for ADLs will be based on the resident's ability as identified in MDS assessment, Rehab evaluation, nursing assessment and person-centered care plan. >Resident's abilities, personal choices and self-image…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · Dcited before2025-04-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to provide treatment and services adhering to professional standards of practice related to Hospice services for one Resident (#62) out of a total sample of 18 residents. Specifically, for Resident #62, the facility failed to ensure that Hospice recommendations for comfort medication orders were implemented in a timely manner leading to a delay in medication administration for the Resident. Findings Include: Review of the facility policy titled Hospice Program, last revised 3/28/22, indicated: -when a resident participates in the hospice program, a coordinated plan of care between the facility, hospice agency and resident/family will be developed and shall include directives for managing pain and other comfort measures. -a member of the interdisciplinary clinical team from each facility and the hospice organization will be designated to ensure the coordination of care delivery. Resident #62 was admitted to the facility in January 2022 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure the safety of one Resident (88) out of a total sample of 18 residents, who was at risk for elopement. Specifically, for Resident #88, the facility failed to assess on admission the Resident with a history of substance use disorder (SUD) for risk of elopement and initiate the elopement response when the Resident left the facility without staff being aware. Findings include: Review of the facility policy titled Elopement Prevention and Response, revised 2/24/25, indicated: -It is the policy of the facility to identify residents at risk for elopement through the completion of the Wandering/Elopement risk assessment and to provide a secure environment through the implementation of individualized care interventions. -It is the policy of the facility to ensure that residents who are at risk of elopement are escorted to and supervised during activities off unit such as rehab and outdoor activities. -Upon admission nursing will complete a wandering/elopement risk assessment. -If residents are determined to be at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to provide adequate nutritional care and services for two Residents (#54 and #35) out of a total sample of 18 residents, identified as being at risk for nutritional decline. Specifically: 1. For Resident #54, the facility failed to address significant weight loss and implement effective nutritional interventions when the Resident was identified as having greater than a 5 percent (%) weight loss in one month. 2. For Resident #35, the facility failed to provide the Resident with a diagnosis of Diabetes Mellitus (DM) the ordered glucose control nutritional supplement, when the nursing staff provided original nutritional supplements during meal times that were not ordered and MAR documentation indicated the Resident was receiving the glucose control supplement increasing the Resident's risk for inaccurate nutritional assessment and inappropriate management of blood sugar levels. Findings include: Review of the facility policy for Nutrition Management last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and interviews, the facility failed to accurately monitor the fluid intake for one Resident (#36) out of a total sample of 18 residents. Specifically, for Resident #36, the facility staff failed to accurately allot the daily fluid intake as ordered by the Physician and monitor the total daily fluid intake for the Resident dependent on renal dialysis, placing him/her at risk for complications related to fluid overload. Findings include: Review of the facility policy titled Dialysis Residents-Coordination of Care, revised 11/19/18, included: -The nursing facility is responsible for the overall quality of care and services the resident receives and provides the services, consistent with professional standards of practices, to residents receiving dialysis as outlined by their comprehensive person-centered plan of care. >A comprehensive person-centered plan of care . will include: -monitoring of .fluid needs and restrictions. >The facility remains responsible for the overall quality of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, and records reviewed, the facility failed to ensure all required members of the QAPI Committee participated in quarterly QAPI meetings. Specifically, the facility failed to ensure the Infection Preventionist (IP) attended and participated in one of four consecutive quarterly QAPI meetings reviewed. Findings include: Review of the facility's four most recent quarterly QAPI meeting attendance sheets provided by the facility indicated the following: -All required members were present for the meeting held on 1/28/25. -All required members were present for the meeting held on 10/17/24. -All required members were present for the meeting held on 7/17/24. -The Administrator, Director of Nursing (DON), and Medical Director were present for the meeting held on 2/8/24. -The IP was not present for the meeting held on 2/8/24. During an interview on 4/3/25 at 1:45 P.M., the Administrator said that the facility did not have an IP when the quarterly QAPI meeting was held on 2/8/24.
- Potential for harm · Dcited before2025-04-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview the facility failed to adhere to infection control standards of practice for one Resident (#44) out of a total sample of 18 residents, and maintain sanitary medication storage for a medication administration cart on one unit (Unit Two) out of two units. Specifically, 1. For Resident #44, the facility staff failed to follow Physician orders for Enhanced Barrier Precautions (EBP's-the use of protective gowns and gloves during high contact care activities that may provide opportunity for transmission of medication resistant organisms through staff hands and/or clothing), while providing high contact wound care for the Resident. 2. the facility failed to maintain a clean medication administration cart during a medication administration observation on Unit Two putting the unit residents at risk for medication contamination. Findings include: 1. Review of the facility policy titled Enhanced Barrier Precautions, dated 1/10/23 included but was not limited to: -EBP's will be used in these conditions . <All residents on the unit with any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and records reviewed, the facility failed to administer Pneumococcal Vaccinations for two Residents (#36 and #81) of five applicable residents, out of a total sample of 18 residents, increasing the Residents' risk for acquiring Pneumococcal illnesses. Specifically, the facility failed to administer Pneumococcal Vaccines for Residents #36 and #81, when the Residents were eligible to receive, and consented to, the Pneumococcal immunization. Findings include: Review of the facility's policy titled Resident Pneumococcal Immunization, dated September 2011 and revised 9/1/23, indicated the following: -Residents will be offered immunizations to protect them against Pneumococcal disease unless the vaccine is medically contraindicated, or the resident has already been immunized. -Pneumococcal immunizations will be provided as recommended by the CDC (Centers for Disease Control and Prevention) Advisory Committee for Immunization Practices (APIC) recommendations. -Standing orders signed by the Medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, for one of three sampled residents (Resident #1) who was exhibiting signs and symptoms of Influenza, the facility failed to ensure he/she was provided with quality care and services that meet professional standards of practice, when after an Influenza test had been conducted on 03/06/25, with positive test results on 03/07/25, the test results were not obtained by nursing until 03/12/25, six days after the test was obtained, as a result Resident #1 was unable to receive antiviral medication used to treat Influenza putting him/her at risk for complications from influenza. Findings include: Review of the Facility's policy titled Laboratory and Radiology Services, dated as revised 11/17/16, indicated laboratory and testing will be performed as per medical provider orders and be communicated to the provider and recorded in the patient record in a timely and effective manner. The facility will promptly notify the ordering physician, physician assistant, nurse practitioner, or clinical nurse specialist of laboratory results that fall outside of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-26 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was exhibiting signs and symtoms of Influenza, and for whom nursing received a new order on 3/06/25 for an Influenza test, the Facility failed to ensure Nursing promptly notified the ordering physician, physician assistant, or nurse practitioner of the laboratory results, when he/she tested positive for Influenza on 03/07/25, but the provider was not made aware until 03/12/25, six days later. Findings Include: Review of the policy titled Laboratory and Radiology Services, dated as revised 11/17/16, indicated laboratory and testing will be performed as per medical provider orders and be communicated to the provider and recorded in the patient record in a timely and effective manner. The facility will promptly notify the ordering physician, physician assistant, nurse practitioner, or clinical nurse specialist of laboratory results that fall outside of clinical reference ranges in accordance with facility policies and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews, for three of three sampled residents, (Resident #1, Resident #2 and Resident #3), the Facility failed to ensure they maintained complete and accurate medical records, when 1) for Residents #1, #2 and #3, who all tested positive for Influenza, there were no Physician's orders obtained and therefore no documentation related to the need for Droplet precautions to be initiated and 2) for Resident #1, his/her Certified Nurse Aide (CNA) Activities of Daily Living (ADL) Flow Sheets were incomplete. Findings include: Review of the Facility's Policy, titled Documentation-Clinical, dated revised 10/31/23 indicated the following: -This Facility meets DPH requirements for weekly summary of resident condition by ensuring documentation of medication and treatment administration every shift, interdisciplinary progress notes as needed, skin evaluations weekly and Functional Performance point of care documentation every shift. Resident status, including change in condition, nursing or other services provided and resident response or progress will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-05 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure treatment and assistive devices for hearing were provided to ensure one Resident (#35) out of a total sample of 18 residents, maintained his/her highest level of hearing abilities. Specifically, for Resident #35 the facility failed to ensure the Audiologist's (health care professional who diagnose, manage, and treat hearing, balance, or ear problems) recommendations to facilitate further medical follow-up related to the Resident's hearing loss was provided timely, so the Resident's request for hearing aids could be addressed. Findings include: Review of the facility policy titled Consulting services, Podiatry/Dental/Optometry/Audiology, approved date 12/22/16, indicated the following: -Appointment is arranged by facility staff. -Consultant brings forward to a licensed professional any urgent care needs based on their consultation. Resident #35 was admitted to the facility in September 2022 with a diagnosis of asymmetric hearing loss bilaterally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that one Resident (#37) out of a total sample of 18 residents, received dialysis (a procedure to remove waste products and fluid from the body when the kidneys stop working) care consistent with professional standards of practice. Specifically, the facility failed to: 1. demonstrate ongoing communication and collaboration with the contracted dialysis facility, as required on dialysis treatment days. 2. failed to ensure Resident #37's prescribed medication was scheduled in such a way to be administered prior to dialysis treatment. Findings include: Review of the facility's policy titled; Coordination of Care of Dialysis Residents dated 11/19/18, indicated but was not limited to: -It is the policy of this facility that there is ongoing communication and coordination between the nursing facility and dialysis center to ensure the provision of continuity of care as outlined in the Resident's comprehensive person-centered care plan. -A comprehensive person-centered plan of care is developed and implemented based on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure adequate psychotropic (drugs that affects how the brain works and causes changes in mood, awareness, thoughts, feelings or behavior) medication monitoring per Physician orders to promote and maintain the highest practicable mental, physical, and psychosocial well-being for two Residents (#56 and #1), out of a total sample of 18 residents. Specifically, the facility failed to: 1. obtain an EKG (Electrocardiogram - records the electrical signal from the heart to check for different heart conditions) per Physician orders for Resident #56. 2. obtain pertinent lab work per Physician's orders for Resident #1. Findings include: 1. Resident #56 was admitted to the facility in April 2023 with the following diagnoses: Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory and loss of judgment) with severe agitation, Anxiety Disorder (mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with daily activities),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-05 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review, the facility failed to ensure the safe storage of medications. Specifically, the facility staff failed to ensure that one medication cart, out of five medication carts remained locked while unattended, allowing access to medications and risk of harm for other residents, visitors and staff. Findings include: Review of the facility policy titled Storage of Medications revised 6/10/22 indicated but was not limited to: - Only Licensed Nurses and Pharmacy personnel are allowed access to medications. -Medication rooms, carts, and medication supplies are locked or attended by persons with authorized access. On 2/1/24 from 8:35 A.M. - 9:00 A.M., the surveyor conducted a medication administration pass with Nurse #1. The surveyor observed that Nurse #1 parked the medication cart outside the resident's room, with the cart facing outward towards the hallway. Nurse #1 said she needed to obtain a set of vital signs prior to administering the medications to the resident, left the medication cart unlocked and proceeded down the hallway and around…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that infection control protocols was followed during a medication administration pass procedure. Specifically, the facility staff failed to ensure: 1. medical equipment utilized by multiple residents was sanitized appropriately between use. 2. medications were administered in such a way to prevent contamination, and risk of infection. Findings include: Review of the facility policy titled General Cleaning and Maintenance of Equipment revised 6/28/16, indicated but was not limited to: -Equipment is decontaminated with an Environmental Protection Agency (EPA) - facility approved disinfectant. Review of the facility policy titled Administration Procedures for all Medications dated 9/20/13, indicated but was not limited to: -Cleanse hands using an antimicrobial soap and water or facility-approved hand sanitizer before beginning a medication pass, before handling medication, and before contact with resident. During a medication administration pass on 2/1/24 at 8:35 A.M., the surveyor observed Nurse #1 obtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to administer Influenza Vaccination (annual Flu vaccine) and Pneumococcal Vaccination for three Residents (#5, #22, #64) out of a sample of five residents, to minimize the risk of facility acquired infections. Specifically, the facility staff failed to: 1. For Resident #5 and #22, ensure the Residents received the requested Prevnar 20 vaccine (PCV20 - a type of Pneumococcal Vaccination) as consented to by the Resident and/or the Resident's Representative. 2. For Resident #64, ensure the Resident received the requested PCV20 and annual Flu vaccine as consented to by the Resident and/or the Resident's Representative. Findings include: Review of the facility policy titled Resident Pneumococcal Immunization, last revised 9/1/23, indicated the following: -Residents of the facility will be offered immunization to protect them from Pneumococcal disease . -The Pneumococcal Vaccine/s will be documented within the Immunization Record inside the electronic health record (EHR). Review of the facility policy titled Resident Influenza…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-04 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure staff provided written notice of transfer for three Residents (#13, #73, and #77) out of 19 sampled residents. Findings include: 1. Resident #13 was admitted to the facility in September 2020. Review of the Minimum Data Set (MDS) Assessment, dated 5/11/22, indicated that Resident #13 had Dementia (a disorder which manifests as progressive impairment in memory, thinking and behavior) and severe cognitive impairment as evidenced by a score of three out of 15 on the Brief Interview of Mental Status (BIMS). Review of Resident #13's medical record indicated the Resident was transferred to the hospital for evaluation and treatment on 7/6/22. Further review of the record indicated there was no documented evidence that a written transfer notice was provided to the resident representative for the 7/6/22 transfer. During an interview on 08/04/22 at 10:59 A.M., the Social Worker (SW) said there was no record of a written transfer notice for Resident #13's hospitalization on 7/6/22 as required. 2. Resident #73 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-08-04 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure staff provided the Bed Hold Policy before/upon transfer for five Residents (#13, #26, #73, #77, and #80) out of 19 sampled residents. Findings include: 1. Resident #13 was admitted to the facility in September 2020. Review of Resident #13's medical record indicated the Resident was transferred to the hospital for evaluation and treatment on 7/6/22, 7/11/22 and 7/19/22. Further review of the record indicated no documented evidence that written bed-hold notices were provided to the Resident or resident representative prior to the transfers. During an interview on 08/04/22 at 10:59 A.M., the Social Worker (SW) said that no bed-hold notices were completed for Resident #13's hospitalizations as required. 2. Resident #26 was admitted to the facility in March 2022. Review of Resident #26's medical record indicated the Resident had been transferred to the hospital on 3/2/22, 3/11/22 and 4/16/22. Further review of the record indicated no documented evidence that written bed-hold notices were provided to the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-04 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review the facility failed to maintain appropriate kitchen sanitation methods, and failed to implement their policy, to prevent foodborne illness and food contamination related to hair restraints, food temperatures and hand hygiene. Findings include: Review of the facility policy titled Dietary Department Guidelines, revised 5/2018, indicated the following: -Employees should have access to proper hand washing facilities with available soap, hot water and disposable towels. Antimicrobial alcohol based hand sanitizer gels/foams or hand hygiene agents that do not require water, cannot be used in place of proper hand washing techniques in a food service setting. -Employees will wear hair restraints to prevent food contamination. Hair nets will be made available at the entrance of the kitchen. A clean hat, for example a chef's hat that restrains hair is also acceptable. -Refrigerated foods and cold foods will be held at refrigerator temps of 40 degrees Fahrenheit or below. On 8/2/22 at 8:06 A.M. the surveyor entered the facility kitchen and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review and interview, the facility failed to maintain an Infection Prevention and Control Program (IPCP), specifically by not completing the SBAR (Situation, Background, Assessment and Recommendation form), or the McGeer criteria (criteria used to substantiate a true infection), per their own program. Also, the facility failed to conduct an annual review of the IPCP. Findings include: Review of the facility policy for Infection Prevention and Control, dated September 2011, indicated the following, when a resident exhibits signs/symptoms of a suspected infection, based on McGeer criteria, the unit nurse will: - Record the resident's name on the Infection Prevention and Control Surveillance form (the Infection Preventionist (IP) said the facility used the SBAR), and - Call Physician and begin to closely monitor. During an interview on 8/3/22 at 7:30 A.M., the IP said that the nurses did not fill out the SBAR as the policy indicated. She also said before the nurse called the physician they needed to complete the McGeer criteria, to assess if a resident had signs and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-08-04 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure the facility was free of pests, specifically insects. Findings include: 1. On 8/02/22 the team of surveyors observed multiple small flies in the main dining area (the area was not in use by residents) throughout the day. On 8/03/22 at 10:08 A.M., the surveyor observed multiple flies in the lounge room, on the first floor unit. During an interview on 8/03/22 at 10:38 A.M., Resident #122 said the flies were driving him/her crazy. The Resident said the flies join me for my meals and I really hate them. The Resident said he/she had told the facility staff but the situation was not getting any better. During the conversation a fly flew between the Resident and the surveyor. During an interview on 8/03/22 at 10:42 A.M., the Director of Maintenance said pest control services were in a couple of weeks ago. He said he was unaware of any active issues in the facility regarding pests. Review of the pest control report indicated they were at the facility on 7/21/22, the report did not indicate if there were any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure staff notified a physician of a medication (narcotic) being unavailable for several days, to administer to one Resident (#74), out of 19 sampled residents. Findings include: Review of the facility's policy for Medication Variance, dated 1/10/17, indicated the following: -A medication variance can include omission. -The purpose is to ensure the Resident is free from significant medication variances. -Nursing staff aware of medication variance are responsible to notify the physician. Resident #74 was admitted to the facility in August 2020 with diagnosis of chronic pain. Review of the June 2022 Medication Administration Record (MAR) indicated to administer methadone (narcotic used to treat pain) 10 milligrams (mg) by mouth daily. Further review indicated the medication was not administered to the Resident from 6/4/22 through 6/7/22. The medication was listed as unavailable. Review of the progress notes from 6/4/22 through 6/7/22 failed to indicate a physician or nurse practitioner (NP) was notified of the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow the care plan and implement their policy relative to weights, for two Residents (#75 and #67), out of 19 sampled residents. Findings include: Review of the facility policy for Nutrition Management, revised 6/6/22, indicated the following: Monitor resident's weight as ordered, at a minimum monthly, unless contraindicated by advanced directives. 1. Resident #75 was re-admitted to the facility in April 2022. Review of the Resident's care plan for nutrition, initially developed 1/5/22, indicated the Resident was at nutritional risk due to weight loss over time. The Resident was to be weighed monthly. Review of the weight variance report provided, indicated the Resident weighed 132 pounds (lbs) on 4/5/22. His/her most recent weight was 128.6 lbs, done on 6/20/22. No weight had been obtained since then. During an interview on 8/3/22 the Registered Dietician (RD) said the Resident had weight loss, but had not been weighed since 6/20/22, and was supposed to be weighed monthly. 2. Resident #67 was admitted to the facility in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-04 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure its staff responded to irregularities in the medication regimen review by the pharmacist timely, and to ensure the attending physician's documented their review, including actions taken, in the medical record of two Residents (#13, and #74) out of a total sample of 19 residents. Findings include: 1. Resident #13 was admitted to the facility in September 2020. Review of Resident #13's medical record indicated that the pharmacy had conducted Medication Regimen Reviews (MRRs) and made recommendations on 1/3/22, 2/1/22, 3/1/22, 4/4/22 and 5/2/22. Further review of Resident #13's medical record indicated no documented evidence of the written recommendations for the reviews or the attending physician's response to the reviews. The reviews were requested from the facility. Review of the MRRs provided by the facility were as follows: Risperidone: MRRs dated 1/3/22, 2/1/22 and 3/1/22 indicated to reassess the need for as-needed (PRN) risperidone (an antipsychotic medication) every 14 days per Center for Medicare and Medicaid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-08-04 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure one Resident (#74) was free from a significant medication error, related to an omission of a narcotic, out of 19 sampled residents. Findings include: Resident #74 was admitted to the facility in August 2020 with diagnosis including chronic pain. Review of the June 2022 Medication Administration Record (MAR) indicated to administer methadone (narcotic used to treat pain) 10 milligrams (mg) by mouth daily. Further review indicated the medication was not administered to the Resident from 6/4/22 through 6/7/22. The medication was listed as unavailable. Review of the National Library of Medicine website indicated opioid withdrawal, related to abruptly stopping the use of methadone, has an onset of 12-48 hours after the last dose and symptoms include (but not limited to) anxiety, nausea, vomiting. Review of a nurse practitioner (NP) progress note, dated 6/7/22, indicated the Resident ran out of the methadone after the dose on 6/3/22 and staff did not request a refill until this clinician came in today. The Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-08-04 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility staff failed to (1.) document the acceptance or refusal of immunizations for one Resident (#26) and (2.) offer the Pneumococcal Immunization for two Residents (#74 and #182) out of a total sample of five applicable residents. Findings include: Review of the facility's Resident Influenza Immunization policy, dated 12/2016, indicated the following: -Influenza Vaccine will be offered annually, -The Influenza Vaccine administration or refusal will be documented, and -The Influenza Vaccine will be offered annually regardless of prior season declination. Review of the facility's Resident Pneumococcal Immunization policy, revised 2/23/2022, indicated the following: -Pneumococcal Immunization will be offered as recommended by the Center for Disease Control, -The Pneumococcal Immunization administration or declination will be documented in the electronic record. 1. For Resident #26, the facility staff failed to administer and/or document the Resident's refusal of the Influenza and Pneumococcal immunization. Resident #26 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-04-03 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to issue the Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNF ABN: notice issued to a resident when a facility determines the beneficiary no longer qualifies for Medicare Part A skilled services and the resident has not used all his/her Medicare benefit days) for one Resident (#389) out of a total sample of 18 residents. Specifically, for Resident #389, the facility failed to issue a SNF ABN to the Resident and/ or Resident Representative when effective date of coverage for skilled services ended. Findings include: Review of the Advance Beneficiary Notice of Non-coverage (ABN) OMB Approval Number: 0938-0566, indicated the following: -The ABN must be reviewed with the beneficiary or his/her representative and any questions raised during that review must be answered before it is signed. -The ABN must be delivered far enough in advance that the beneficiary or representative has time to consider the options and make an informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-04-03 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to accurately code a Minimum Data Set (MDS) Assessment for one Resident (#36) out of a total sample size of 18 residents. Specifically, for Resident #36, the facility staff failed to code the MDS accurately relative to antiplatelet (medication which prevents blood platelets from clumping together to form a clot) medication use. Findings include: Resident #36 was admitted to the facility in May 2023 with diagnoses including Aortic Valve Stenosis, Myocardial Infarction, and Hypertension. Review of Resident #36's March 2025 Physician orders included: -Enteric Coated Aspirin (antiplatelet medication) 81 mg (milligram), one tablet oral at noon for prevention of cardiac complications, effective 10/14/23. Review of the MDS assessment dated [DATE], indicated Resident #36: -was taking antianxiety, antidepressant, hypoglycemic and anticonvulsant medications. -was not coded for antiplatelet medication administration. During an interview on 4/1/25 at 10:27 A.M., MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-02-05 · tag F0641 — widespreadEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record and policy review, and interview, the facility failed to accurately complete Minimum Data Set (MDS) Assessments for nine Resident's (#5, #19, #47, #56, #59, #64, #22, #7 and #73), out of a total sample of 18 residents. Specifically, 1. For Residents #5, #19, #47, #56, #59, and #64 the facility failed to accurately assess Sections C (cognitive patterns) and D (mood assessment). 2. Resident #22, the facility failed to ensure Sections C was accurately completed. 3. For Resident #7, the facility failed to accurately code the status of the Resident's fall. 4. For Resident #73, the facility failed to ensure the use of a catheter was accurately coded. Findings include: Review of the facility policy titled Care Planning, revised 10/28/22, included the following: -Resident Voice: Residents in our facilities will be interviewed, using the standard questionnaire pamphlet (refer to MDS Questionnaire/Cueing Pamphlet), unless their ability to Make Self Understood [B0700] is noted as a 3/…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to INTEGRITUS HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 2.9 | -0.9 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 4 of 5 | 2.7 | +1.3 vs chain |
The other 13 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| INTEGRITUS HEALTHCARE INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 02/01/2022 |
| JONES, WILLIAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNF | — | since 02/01/2022 |
| GINGRAS, MARCIE JO | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 02/01/2022 |
| KAZI, FAHIM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2022 |
| WALTON, DANE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2022 |
CMS files one row per role, so the 15 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225269. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.