Adviniacare Newton Wellesley
694 Worcester Road, Wellesley, MA 02181 · For profit - Limited Liability company · 110 certified beds · (781) 237-6400 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- lower-than-typical staff turnover (21% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Dec 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $132,408 in federal fines (most recent 2023-12-19)
- its facility-reported quality-measure score sits well above its independent inspection score
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.8% | 16.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.8% | 5.1% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.9% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 16.3% | 15.5% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.5% | 3.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.9% | 15.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.7% | 19.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.8% | 21.2% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 34.5% | 21.4% | 17.1% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.03 | 1.88 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.45 | 1.50 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 6.9–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.3–12.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.79 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 110 beds and averages 86.2 residents a day — about 78% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.59 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.41 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.70 on weekdays — 10% thinner on weekends. RN hours go from 0.54 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 21% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
43 citations, most serious first. The 14 most serious are shown; the remaining 29 are one tap away and print in full.
- Actual harm · I2023-12-19 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to 1.) ensure that sufficient staffing levels were maintained to safely and adequately meet each resident's personal and cognitive care needs and to timely assist residents with dining needs on 4 of 4 units and 2.) failed to ensure 2 Residents (#54 and #64) were provided with assistance, as needed, for meals. Findings included: During offsite preparation, the CASPER Payroll-Based Journal (PBJ) Staffing Data Report submitted by the facility for Fiscal Year (FY) Quarter 4 2023 (July 1- September 30th) was reviewed. The facility's report triggered that the facility reported excessively low weekend staffing. During an interview on 12/18/23 at 9:02 A.M., the Director of Nursing said that the facility does not accept clinically complex residents and all residents must have a diagnosis of dementia to be admitted . 1. The facility failed to ensure that sufficient staffing levels were maintained to safely and adequately meet each resident's personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · I2023-12-19 · tag F0837 — widespreadEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, including review of the Facility Assessment and facility policies, the facility failed to ensure that the governing body provided oversight and accountability for: 1. ensuring the facility was sufficiently staffed per the Facility Assessment; 2. ensuring quality of care related to abuse was maintained for one Resident (#62); and 3. ensuring quality of care related to safety & hazards in the facility was maintained for two Residents (#30 and 35) out of a total sample of 29 residents. Findings include: Review of the Facility Assessment, dated as reviewed with the QAPI committee, 06/01/23, indicated that the Governing Body included, but was not limited to, the Administrator, Director of Nursing (DON), Assistant Director of Nursing, the Chief Operating Officer and the Medical Director. 1. During an interview on 12/12/23 at 9:37 A.M., with the Nursing Home Administrator (NHA) and Director of Nursing (DON), the DON said that the facility had not had most key staff positions in place since she started in February of 2023. The DON said that this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · H2023-12-19 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews the facility failed to implement their Abuse policy for 7 Residents (#62, #44, #16, #28, #11, #5 and #13) out of a total sample of 29 residents. Specifically 1. For Resident #62, the facility failed to implement the abuse policy following three incidents of Resident #62 being struck by peers in the 1 [NAME] Unit dining room on 12/12/23, 12/13/23 and 12/18/23. 2. For Resident #44, the facility failed to implement the abuse policy when he/she struck a peer in the 1 [NAME] Unit dining room on 12/12/23. 3. For Resident #16 the facility failed to implement the abuse policy after he/she struck a peer, on 12/13/23 and 12/18/23, in the I [NAME] Unit dining room. 4. For Resident #28, the facility failed to implement a timely investigation when he/she reported to staff that a man had come into his/her room the previous night and spit on him/her. 5. For Resident #11 the facility failed to implement a timely investigation into a bruise of unknown origin. 6. For Resident #5 the facility failed to implement their abuse policy and procedure when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-12-19 · tag F0699 — patternProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record and policy reviewed for one Resident (#13) out of a total sample of 29 residents, the facility failed to ensure residents with a history of trauma received trauma informed care in accordance with professional standards. Specifically, the facility failed to implement Resident #13's trauma-informed plan of care which indicated he/she should have female care givers for personal care. Findings included: Review of the facility policy titled, Trauma Informed Care, revised 10/22/22, indicated to ensure residents, who are trauma survivors, receive culturally competent, trauma-informed care in accordance with professional standards of practice which are culturally-competent and account for experiences and preferences, and address the needs of trauma survivors by minimizing triggers and/or re-traumatization. -Care Planning: 1. The facility should collaborate with resident trauma survivors, and as appropriate, the resident's family, friends, and any other health care professionals (such as psychologists, mental health professionals) to develop and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-31 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to provide a homelike environment on two out of two dementia care certified nursing units.Findings include:On 12/30/25 and 12/31/25, the surveyors observed the first floor and second floor units to not have a homelike environment. The surveyors were unable to locate a single picture on the walls in the hallways and the resident rooms other than a few family photographs provided by family members in less than half of the resident rooms. The surveyors observed the walls in the residents' rooms and hallways to be painted without decoration. The surveyors also observed the first-floor unit hallways and dining rooms to have multiple areas that have been patched but not painted. During an interview on 12/31/25 at 10:15 A.M., the Administrator said that there are no purchase orders or formalized plans for making the units more homelike. The Administrator then said that she was aware that the units and resident rooms were sterile looking. The Administrator said that in the past the facility had tried to get a school art program to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-31 · tag F0841 — patternDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview the facility failed to ensure that the medical director attended the Quality Assurance and Performance Improvement (QAPI) meetings at least quarterly.Findings include:Review of the QAPI (Quality Assurance Performance Improvement) sign in records failed to indicate that the Medical Director participated in one (7/31/25) out of the last four quarters. During an interview on 12/31/25 at 1:22 P.M., the Administrator said that the facility QAPI meets monthly but the medical director attends only quarterly per the regulation. The Administrator said that she had fired the previous medical director in July 2025. The Administrator said that she did not review the QAPI program with the new medical director who was hired 8/5/25. The Administrator said that the new medical director did not participate in QAPI until the October 2025 QAPI meeting. The Administrator said that for six months the medical director did not attend a QAPI meeting and no other physician attended to represent the medical director.
- Potential for harm · Ecited before2025-12-31 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for three Residents (#5, #9 and #82) out of a total sample of 21 residents. Specifically,1.For Resident #5, who has identified pressure ulcers, the facility failed implement Enhanced Barrier Precautions during high contact care. 2. For Resident #9, who has an identified pressure ulcer, the facility failed implement Enhanced Barrier Precautions during high contact care.3. For Resident #82, the facility failed to implement Enhanced Barrier Precautions during straight catheter (urinary catheter) procedures.Findings include:Review of the Centers for Disease Control (CDC) website indicated the following, dated June 28, 2024:-Enhanced Barrier Precautions are an infection control intervention designed to reduce transmission of multidrug-resistant organisms (MDROs) in nursing homes. Enhanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the physician of changes in Resident weights for 2 Residents (#6 and #1) out of a total of 21 sampled Residents.Specifically:1. For Resident #6 the facility failed to notify the physician of a significant weight loss.2. For Resident #1 the facility failed to notify the physician of a significant weight gain.Findings include:Review of the facility policy titled Weight Assessment and Interventions dated revised 5/2019 indicated that the licensed nurse should notify the dietician of identified weight change once reviewed. Further review indicated that dietician notification should be documented in the medical record. 1. Resident #6 was admitted to the facility in November 2025 with diagnoses including dementia, psychosis and diabetes. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #6 is severely cognitively impaired scoring a 0 out of 15 on The Brief Interview for Mental Status exam. Further review indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews, the facility failed to ensure a resident centered care plan was implemented for one Resident (#54) out of a total sample of 21 residents. Specifically, for Resident #54 who was assessed to be at risk for skin breakdown, the facility failed to implement his/her abductor wedge.Findings include:Resident #54 was admitted to the facility in November 2023 with diagnoses that included dementia, hemiplegia and hemiparesis, wrist drop and weakness. Review of Resident #54's most recent Minimum Data Set (MDS) assessment, dated 12/11/25, indicated he/she was assessed by nursing staff to have severe cognitive impairments. The MDS further indicated that the Resident was at risk for developing pressure ulcers. Review of Resident #54's physician's order, dated 10/6/25, indicated Blue Soft Abductor wedge to LLE (left lower extremity) every day and evening shift remove and re-apply as needed, check placement. Review of Resident #54's skin breakdown care plan, revised 10/6/25, indicated Blue Soft abductor wedge to bilateral knee while in wheelchair,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-31 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interview the facility failed to develop and implement a plan of care for one Resident (#72) with a contracture out of a total sample of 21 Residents. Specifically, the facility failed to develop and implement a nursing plan of care to manage a contracture as recommended by Occupational Therapy. Findings include:Review of facility policy titled Contracture Prevention, undated, indicated the following:-Residents with inactive extremities should have range of motion exercises done to those extremities as part of their daily care. Resident #72 was admitted to the facility in March 2022 with diagnoses that included contracture left shoulder, contracture left elbow, contracture left wrist and contracture of the left hand. Review of the most recent Minimum Data Set (MDS) Assessment, dated 11/6/25, indicated a Brief Interview for Mental Status (BIMS) score of 4 out of a possible 15, indicating severe cognitive impairment. The MDS further indicated the Resident had functional limitations in Range of Motion to the upper extremity on one side. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-31 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to adequately maintain the nutrition and hydration status of one Resident (#6) out of a total sample of 21 residents. Specifically for Resident #6, the facility failed to ensure significant weight loss was assessed and continually monitored. Findings include:Review of the facility policy titled Weight Assessment and Interventions dated revised 5/2019 indicated that the licensed nurse should notify the dietician of identified weight change once reviewed. Further review indicated that dietician notification should be documented in the medical record. Resident #6 was admitted to the facility in November 2025 with diagnoses including dementia, psychosis and diabetes. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated that Resident #6 is severely cognitively impaired scoring a 0 out of 15 on The Brief Interview for Mental Status exam. Further review indicated that Resident #6 is dependent for most activities of daily living. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-31 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews, the facility failed to serve food that was palatable, and at a safe and appetizing temperature, on one of two certified dementia units.Findings Include:Review of facility policy titled On Tray Dietary Policies and Procedures, undated, indicated the following:-Policy: food temperatures are maintained during serving times.-Purpose: To ensure residents receive safe food served at acceptable temperatures-Hot foods are served at 135 degrees or higher and cold foods/ beverages are served at 41 degrees or lower. During a continuous observation on 12/30/25 from 8:06 A.M. to 8:25 A.M., the surveyor observed meal pass in the first-floor dining room.Upon the surveyor's arrival in the dining room at 8:06 A.M., there were 20 residents in the dining room, and the food truck had already arrived in the dining room.At 8:14 A.M., residents in the dining room had not yet been served any food or drinks.At 8:17 A.M., the first resident was served a tray in the dining room.By 8:25 A.M., six residents in the dining room had been provided with a meal. Fourteen residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-12 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to 1.) follow the water management plan for Legionella prevention and 2.) failed to implement the infection prevention and control program. Specifically, 2a.) The facility failed to implement enhanced barrier precautions for a Resident (#11) with a wound. 2b.) The facility failed to ensure Nurse #1 performed a dressing change according to acceptable standards of practice. Findings include: 1.) Review of the facility Water Management Program For Building Water Systems: Site Management Plan, dated May 1, 2018, indicated the following: - 2.4. Monitoring and Verification Plan: This section defines the site-specific monitoring and verification plan. - 2.4.1 Cold Water Services * Task: Legionella Culture Test. Sample at the source or nearest outlet. Method: Lab culture test. Frequency: Annually. During an interview on 12/12/24 at 9:30 A.M., the Maintenance Director said that he does not test the water in the facility for Legionella because he was told the town is responsible for monitoring the water in the facility. The Maintenance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to provide a dignified experience for two Residents (#57 and #11) and six non-sampled Residents, out of a total sample of 18. Specifically: 1.) For Resident #57 and six non-sampled Residents, the facility failed to ensure a dignified private space in their rooms when a Certified Nursing Assistant (CNA) was using his/her personal cell phone during care. 2.) For Resident #11, the facility failed to ensure his/her dignity was maintained when his/her privacy curtain was not closed during care exposing him/her to his/her roommate. Findings include: 1.) Review of the facility policy titled 'Quality of Life - Dignity', dated 10/22, indicated that each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. 8. Residents' private space and property shall be respected at all times. Review of the Facility Personnel Manual, dated as revised November 16, 2022, indicated that employees may not make or receive personal phone calls or text messages while on duty…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · Ecited before2024-12-12 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interviews, for one Resident (#33), out of 18 sampled residents, the facility failed to ensure nursing provided services in accordance with the comprehensive care plan that met professional standards of quality. Specifically, for Resident #33, the facility failed to ensure nursing implemented a physician's ordered parameter and administered scheduled lisinopril (a medication that lowers blood pressure) when a blood pressure was outside of the parameters range. Finding include: Review of the facility policy titled 'Medication Administration', dated as revised 10/22, indicated that medications shall be administered only upon the order of physicians who are members of the medical staff. 7. The following information must be check/verified for each resident prior to administering medications: b. Vital signs, if necessary related to parameters. Resident #33 was admitted to the facility in March 2024 with diagnoses including dementia and hypertension. Review of the most recent Minimum Data Set (MDS) assessment, dated 9/27/24, indicated that Resident #33 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to identify and assess the use of pillows placed underneath a fitted sheet as a potential restraint for one Resident (#31) out of a total sample of 18 residents. Findings include: Review of the facility policy titled Restraint Use, revised 1/2023, indicated: - Physical restraints are defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement. - The use of restraint shall be based on a comprehensive resident assessment that includes a physical assessment to identify medical conditions that may be causing behavior changes in the resident. The assessment will also be performed to determine the safety and protective needs of the resident prior to the application of restraint. Resident #31 was admitted to the facility in October 2020 with diagnoses including Alzheimer's dementia and repeated falls. Review of the most recent Minimum Data Set (MDS) assessment, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide assistance with activities of daily living (ADLs) for one dependent Resident (#57) out of a total sample of 18 residents. Specifically, for Resident #57, the facility failed to remove unwanted chin hair. Findings include: Review of the facility policy titled 'Activities of Daily Living (ADL) Support', dated as revised 10/22, indicated that Residents will provide with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. 2. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: a. Hygiene (bathing, dressing, grooming, and oral care). Resident #57 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-12 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a trauma informed care plan for one Resident (#59) with a diagnosis of post traumatic stress disorder (PTSD) out of a total sample of 18 residents. Findings include: Resident #59 was admitted in February 2023 with diagnoses including post traumatic stress disorder. Review of the Minimum Data Set, dated [DATE], indicated Resident #59 was unable to participate in the Brief Interview for Mental Status exam due to severe cognitive impairment. Review of the care plans for Resident #59 failed to indicate a trauma informed plan was developed. During an interview on 12/12/24 at 9:39 A.M., the Social Worker said that she is covering the building right now, but if there was a diagnosis of PTSD then she would have expected an individual care plan to be developed.
- Potential for harm · Dcited before2024-12-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and observation for one Resident (#11), the facility failed to ensure they maintained complete and accurate documentation in the medical record. Specifically, the facility failed to document Resident #11's wound on a weekly skin check. Findings include: Review of the facility policy, Risk and Skin Assessments, dated as revised 1/23, indicated prevention of pressure ulcers requires early identification and the implementation of prevention strategies. 5. Weekly skin checks should be done by a licensed nurse weekly and as needed. a. When completing skin checks licensed nurses should identify and current skin concerns as well as any new concerns. Resident #11 was admitted to the facility in February 2024 with diagnoses including dementia, hypertension, depression, and anxiety. Review of the most recent Minimum Data Set (MDS) assessment, dated 9/13/24, indicated that Resident #11 had a severe cognitive impairment and did not have a pressure ulcer. On 12/11/24 at 7:16 A.M., the surveyor observed Nurse #1 perform a dressing change to Resident #57's spine.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-19 · tag F0679 — failed to provide activities — widespreadProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, documentation review, policy review, and interview, the facility failed to implement resident-centered, meaningful, and engaging activity programming for 1. All residents on four of four units, 2. Specifically for one Resident (#78) the facility failed to include the Resident in a preferred activity taking place on the unit, and 3. Failed to ensure adequate activity staff were scheduled to provide activities on 4 out of 4 units. Findings include: Review of the facility policy titled Dementia, dated as revised January 2023, Section: Dedicated Recreation Program; indicated that the facility provides residents with diagnoses of dementia with person-centered activities designed to provide familiar routines and create social outlets. The policy further indicated that for those with mild dementia who can follow simple directions, participating in group situations is recommended. Structure is key to having the same kinds of activities repeated daily and provides a routine that is comforting. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-19 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to 1) provide a dignified dining experience for the residents in three of four dining rooms and 2) provide a dignified dining experience for one Resident (#35) out of a total sample of 29 residents. The facility is a Dementia Special Care Unit (DSCU), all residents of the building have diagnoses of dementia or Alzeihmer's disease and require supervision or assistance with meals. Findings include: 1a) During an observation of the lunch meal in the 2 [NAME] dining room on 12/13/23 the surveyor observed the following: -On 12/13/23 from 12:09 P.M. to 12:25 P.M., two dependent residents were observed eating cut up vegetables and meat with their hands. Staff were present in the dining room but did not intervene or offer assistance. -On 12/13/23 at 12:11 P.M., a resident was observed spilling milk on the ground below his/her seat. At 12:27 P.M., the resident put a bowl containing food on top of the spilled milk. Staff did not redirect the resident or clean up the area. -On 12/13/23 at 12:31 P.M., five residents were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide a homelike environment in four of four dining rooms during meal service within the facility. Specifically, residents were observed eating off of trays and staff were using walkie-talkies to page each other during meal service. Findings include: During observations made of breakfast and lunch services from 12/12/23 through 12/15/23 and 12/18/23 through 12/19/23, in the East and [NAME] dining rooms of the first and second floor, the staff did not remove the items from the trays, and place them on the table during meal service. The residents were observed eating their meals from the trays. During observations made during breakfast and lunch services from 12/12/23 through 12/15/23 and 12/18/23 through 12/19/23 in the second-floor west dining room, staff were observed frequently using walkie-talkies to communicate and page each other throughout the building. The walkie-talkies were louder than the background music being played during meals. During an interview on 12/13/23 at 2:31 P.M., Certified Nursing Assistant (CNA) #8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-19 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure 1 Resident (#62) was free from repeated abuse out of a total sample of 29 residents. Specifically, for Resident #62, the staff neglected to provide adequate supervision and Resident #62 was struck 3 times, by two residents, in the 1 [NAME] Unit dining room, on 12/12/23, 12/13/23 and 12/18/23. Findings include: The facility policy titled Abuse, dated as revised 10/23/22, indicates the following: -Neglect is the failure to provide good or services to avoid physical harm, mental anguish or mental illness. -Under the policy's section titled Protection the policy indicates the following: 1. The facility will take all steps necessary to ensure that further potential abuse will not occur while the investigation is in process. 3. Provide for the immediate safety of the resident/patient upon identification of suspected abuse, neglect, mistreatment, and/or misappropriation of property. Which may include but not limited to: a. Move resident/patient to another room or unit b. Provide 1:1 monitoring as appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-19 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure allegations of abuse for 7 Residents (#62, #44, #16, #28 #11, #13 and #57) were reported to the Department of Public Health's (DPH) Health Care Facility Reporting System (HCFRS) within the required two hour time frame, out of a total sample of 29 residents. Specifically: * For Residents #62, #44, #16, and #57, who were involved in resident to resident altercations, the facility failed to report the incidents within the required two hour time frame. * For Resident #28, who reported to staff that a man came in his/her room in the middle of the night and spit on him/her, the facility failed to report the allegation within the required two hour time frame. * For Resident #11 and #13, who sustained bruises of unknown origin, the facility failed to report the incidents within the required two hour time frame. Findings include: 1. Resident #62 was admitted to the facility in March 2023 and had diagnoses that included dementia, anxiety and major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-19 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to develop and implement the plan of care for two residents out of a total sample of 29 residents. Specifically: 1. For Resident #30, the facility failed to provide assistance and supervision during dining. 2. For Resident #82, the facility failed to develop a care plan for the use of psychotropic medications. Findings include: Review of the facility policy, titled Care Plans, dated as revised January 2023, indicated, but was not limited to the following: Policy: -Each Resident of this facility shall be involved in the development and review of his/her plan of care along with his/her family member. Procedure: -Interdisciplinary team conferences shall be held for each resident at 90-day intervals and more often if needed. The interdisciplinary team shall: -Revise the plan of care, treatment, and services. -Care plans shall be updated at the time of the conference or on the shift immediately following the conference. -Dates of each interdisciplinary care conference and the participants in each conference shall be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Resident #54 was admitted to the facility in October 2023 with diagnoses including dysphagia (difficulty chewing and swallowing) and Alzheimer's. Review of the current care plan, dated as revised 10/17/23, indicated that Resident #54 requires assistance/ potential to restore function to maximum self-sufficiency for eating related to: cognitive deficits related to dementia, easily distracted. Review of the most recent Minimum Data Set (MDS) assessment, dated 10/20/23, indicated that Resident #54 scored 0 out of 15 on the Brief Interview for Mental Status exam, indicating severe cognitive impairment. The MDS indicated that Resident #54 requires verbal cues or touching assistance with eating. On 12/13/23, at 12:20 P.M., and on 12/15/23, at 12:25 P.M., the surveyor observed Resident #54 in her/his room, sitting in a chair eating her/his meal. No staff were present in the room assisting Resident #54 On 12/13/23 at 2:18 P.M., Certified Nursing Assistant (CNA) #9 said that continual supervision means that some one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to maintain a safe environment for three Residents (#62, #30 and #35) out of a total sample of 29 residents. Specifically: 1. For Resident #62, the facility failed to implement adequate supervision to reduce the risk of an accident when his/her intrusive behavior resulted in 3 incidents of the Resident being struck by peers during survey. Additionally, the facility failed to modify the plan of care and level of supervision provided to prevent further incidents. 2. For Resident #30, with a diagnosis of dysphagia (difficulty chewing and swallowing), the staff failed to provide continual supervision with meals and Resident #30 ate pieces of his/her paper meal ticket. Following the staff becoming aware of this behavior, and the facility stating that all paper would be removed from Resident #30's tray at meals, Resident #30 continued to be served paper products for three additional meals and the continual supervision was not provided at that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-19 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete annual Certified Nurse Aide (CNA) performance reviews for 6 of 6 sampled CNAs. Findings include: By the time of the end of the survey the facility failed to present the surveyor with the requested policy for annual performance reviews. During review of 6 CNA employee records, the Surveyor was unable to locate annual performance reviews for all 6 CNAs. During an interview on 12/18/23, at 9:20 A.M., the Human Resource Director (HR) said that no annual performance reviews had been completed since the change of ownership 12/15/22.
- Potential for harm · E2023-12-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
2.) On 12/13/23 at 12:36 P.M., the surveyor observed an unlocked medication cart in the middle of the 1 [NAME] Unit dining room. The surveyor opened the medication cart, however none of the 6 staff in the room were aware and walked by the cart several times without noticing. Over 20 residents were seated and waiting to be served food in the room and 1 resident wandered around the room periodically standing beside the surveyor and the open medication cart. During an interview on 12/13/23 at 12:41 P.M., the surveyor notified Nurse (#4) that the medication cart was open and unlocked. Nurse #4 immediately locked the medication cart and said that the cart was supposed to be locked at all times when not attended. Based on observations, policy review, and interview the facility failed to 1.) ensure drugs and biologicals were in locked one out of four medication rooms, 2.) ensure a medication cart was locked when unattended, and 3.) medications were not prepared in advance in the medication cart. Findings include: Review of the facility policy, titled Medication Storage, dated as revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review and interview, the facility failed to serve food in accordance with professional standards for food service safety. Specifically, the facility failed to ensure staff were not touching ready to eat food directly with their bare hands in two of four dining rooms. Findings include: Review of facility policy, titled General Food Preparation and Handling, dated 2013, indicated the follow: -Never touch food directly with bare hands. 1.) During observations on 12/13/23 in the 1 East Dining room the following was observed: On 12/13/23 at 12:20 P.M., Certified Nurse Assistant (CNA) #2 was observed unwrapping a peanut butter and jelly sandwich and touching the bread directly with his bare hands. CNA #2 then handed the sandwich to a resident to eat. On 12/13/23 at 12:26 P.M., CNA #4 was observed unwrapping a cheese sandwich and touching the bread directly with his bare hands. CNA #4 then handed the sandwich to a resident to eat. During an interview on 12/13/23 at 12:30 P.M., CNA #2 said he was unaware he couldn't touch an unwrapped sandwich with bare hands.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-19 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accurately document physician-ordered treatments in the Treatment Administration Record (TAR) for three (#11, #1, #56) out of a total sample of 29 residents. Specifically: 1. For Resident #11, the facility failed to accurately document air mattress functioning and wearing off-loading boots. 2. For Resident #1, the facility failed to accurately document a description and treatment of a Stage IV pressure ulcer. 3. For Resident #56, the facility failed to accurately document the use of Geri sleeves. Findings include: 1. Resident #11 was admitted to the facility in September 2022 and had diagnoses which included osteomyelitis of the left foot and ankle, heart disease and dementia. Review of the most recent Minimum Data Set assessment dated [DATE], indicated Resident #11 was at-risk for the development of pressure ulcers, dependent on staff for bed mobility, and had severely impaired cognition. Review of the current physician orders indicated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-19 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that the required dementia training was completed for 10 of 20 direct care staff hired in 2023. Findings included: Review of the facility policy titled Dementia, dated as revised 1/2023, indicated that all staff are provided with training on the principles of caring for residents with dementia as well as positive approaches to utilize when interacting with and re-directing residents with behavioral issues related to dementia. During an interview on 12/18/23 at 9:02 A.M., the Director of Nursing said that all residents have to have a diagnosis of dementia of some kind to be admitted to the facility. Review of 20 education records for direct care staff hired in 2023 indicated that 10 out of 20 staff members had no documentation for dementia training. During an interview on 12/13/23 at 12:21 P.M., the Staff Development Coordinator (SDC) said that she was unable to locate any documentation that the direct care staff hired in 2023 had received any dementia training for the year 2023, or that their dementia training was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and records reviewed for one Resident (#72) out of a total sample of 29 residents, the facility failed to ensure that the physical environment met the Resident's needs. Specifically, the facility failed to ensure that Resident #72 had access to his/her bathroom. Findings include: Resident #72 was admitted to the facility in February 2023 with diagnoses including dementia. Review of the Minimum Data Set (MDS) assessment, dated 11/9/23, indicated Resident #72 wanders daily and required partial/ moderate assistance for toilet use. Review of the plan of care related to behaviors, dated 11/26/23, indicated: - Check resident's room and bathroom for any utensils, paper materials that Resident #72 may tried [sic] to flush in the toilet. On 12/12/23 at 8:00 A.M., the surveyor entered Resident #72's bedroom. On the outside of the bathroom door, there was a lock hasp (pad lock) with a piece of red metal tied and twisted around nine times, securing Resident #72's door shut. On 12/12/23 at 2:14 P.M., the Housekeeper was in Resident #72's room cleaning the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the physician of a change in medication recommendation made by the psychiatric nurse practitioner for one Resident (#57) out of a total sample of 29 Residents. Specifically, the facility failed to notify the physician of a recommendation to increase the dosage of citalopram (an antidepressant medication) made by the psychiatric nurse practitioner. Findings include: Resident #57 was admitted to the facility in August 2023 with diagnoses including unspecified dementia, major depressive disorder, suicidal ideations, and legal blindness. Review of Resident #57's most recent Minimum Data Set (MDS) assessment, dated 11/28/23, indicated that the Resident had a Brief Interview for Mental Status score of 1 out of a possible 15 indicating severe cognitive impairment. The MDS further indicated that Resident i#57 had delusions as well as both physical and verbal behaviors. Review of Resident #57's physician's order, dated 8/15/23, indicated the following order: - Citalopram Hydrobromide Oral Tablet 10 MG (milligrams) Give 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to conduct a significant change comprehensive assessment within 14 days of determining that there had been a significant change in the resident's physical or mental condition for one Resident (#75) out of a total sample of 29 residents. Findings include: Resident #75 was admitted to the facility in June 2023 with diagnoses including Alzheimer's disease, ETOH (alcohol) abuse and delusions. Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #75 required the following: -Personal Hygiene: limited assistance -Bathing: limited assistance -Bed Mobility: extensive assistance -Dressing: supervision Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #75 required the following: -Personal Hygiene: extensive assistance -Bathing: total dependence -Bed Mobility: supervision -Dressing: extensive assistance Further review of the MDS's indicated a significant change in Resident #75's cognitive status. The MDS dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to update and revise care plans for one Residents (#6), out of a total sample of 29 residents. Specifically, the facility failed to update the plan of care related to splint use. Findings include: Resident #6 was admitted to the facility in April 2022 with diagnoses including dementia, right hand contracture, left hand contracture, rheumatoid arthritis and abnormal posture. Review of the Minimum Data Set (MDS) assessments, dated 6/29/23 and 9/28/23, indicated Resident #6 had functional limitation in range of motion in the upper extremity on both sides. Review of the plan of care related to pain and hand contractures, dated as revised 2/8/23, indicated: - Ensure proper placement of splints. Review of the plan of care related to activities of daily living, dated as revised 2/8/23, indicated: - Bilateral resting hand splints. On at AM (morning) care and off at PM (evening). Review of the plan of care related to skin breakdown, dated as revised 2/8/23, indicated: - Check skin for redness/skin integrity before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to provide care in accordance with professional standards of practice for three Residents (#11, #6, #56) out of a total sample of 29 Residents. Specifically, 1) for Resident #11, the facility failed to apply a dressing over an open wound. 2) for Resident #6 the facility failed to implement physician's orders for an air mattress setting. 3) for Resident #56, the facility failed to follow a physician's order for the use of Geri sleeves (skin barrier to protect the skin). Findings include: 1) Resident #11 was admitted to the facility in September 2022 and had diagnoses which included osteomyelitis of the left foot and ankle, heart disease and dementia. Review of the most recent Minimum Data Set assessment dated [DATE], indicated Resident #11 was at-risk for the development of pressure ulcers, dependent on staff for bed mobility, and had severely impaired cognition. Review of the most recent Licensed Nursing Summary dated 11/26/23, indicated:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement interventions for the prevention of pressure ulcers, as ordered by the physician, for two Residents (#11, #1) out of a total sample of 29 residents. Specifically: 1. For Resident #11, the facility failed to implement physician orders and the plan of care to prevent pressure ulcers and failed to clarify with the physician a treatment order for a coccyx wound. 2. For Resident #1, the facility failed to implement a physician's order for use of vashe wash and failed to implement the Wound Doctor's recommendations for daily treatment. Findings include: Review of the facility policy titled Pressure Wound Prevention, dated as last revised January 2023, indicated: - Review the resident's care plan and identify the risk factors as well as the interventions designed to reduce or eliminate those considered modifiable. - Choose appropriate support surfaces and skin protection interventions based on the resident's skin condition and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to ensure one Resident (#18), out of a total sample of 29 residents received proper treatment and care to maintain good foot health. Findings include: Review of the facility policy titled, Foot Care - Nail Clipping, dated as revised 10/2022, indicated residents will receive appropriate care and treatment in order to maintain mobility and foot health. 1. Residents will be provided with foot care and treatment in accordance with professional standards of practice. 6. Residents requiring toenail clipping will be referred to the facility podiatrist or resident's podiatrist of choice if applicable. Residents requiring toenail clipping should not be performed by facility staff unless by a License [sic] Nurse. Review of the facility policy, titled Person Centered Care, dated 1/2023, indicated that Resident/Representatives have the right to request, refuse or discontinue treatment prescribed by their healthcare practitioner, as well as care outlined by their individualized care plan. a. Any request for refusal or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to provide a therapeutic diet as ordered for 1 Resident (#51) out of a total sample of 21 residents. Findings include: Resident #51 was admitted in June, 2021 with diagnoses including dementia and feeding difficulties. Review of the Minimum Data Set (MDS), dated 11/2023, indicated that Resident #51 is severely cognitively impaired. Review of MDS indicated that Resident #51 is dependent at meals. Review of the physician's orders for Resident #51 indicated the following: -Diet: Mechanical Soft texture, thin liquids consistency, FINGER FOODS, ice cream lunch and dinner, lip plate, Nosey cups. Super cereal with breakfast. Super mash w/lunch and dinner. 4 oz shake with all meals. (initiated 11/2022) During an observation on 1/29/24 at 9:00 A.M., Resident #51 had a hard-boiled egg cut into 4 pieces, uncut toast, and a cake-like bread. Resident #51 did not have fortified cereal and only had 1 nosey cup for his/her juice. Resident #51's milk was in a regular cup. During an observation on 1/29/24 at 12:16 P.M., Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to provide the correct adaptive equipment for 1 Resident (#51) out of a total sample of 21 residents. Findings include: Review of the facility policy titled Assistive Devices, dated 10/2022, indicated the following: -Recommendations for the use of devices and equipment are based on the comprehensive assessment and documented in the resident's plan of care. -Staff and volunteers will be trained and will demonstrate competency on the use of devices and equipment prior to assisting or supervising residents. Resident #51 was admitted in June, 2021 with diagnoses including dementia and feeding difficulties. Review of the Minimum Data Set (MDS), dated 11/2023, indicated that Resident #51 is severely cognitively impaired. Review of MDS indicated that Resident #51 is dependent at meals. Review of the physician's orders for Resident #51 indicate that Resident #51 requires a Nosey cup (an adaptive drinking cup with a U-shape carved into the lid of one side) at meals. During an observation on 1/29/24 at 9:00 A.M., Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for one of three sampled residents (Resident #1), who had a diagnosis of dementia and was cognitively impaired, the facility failed to ensure he/she was treated in a respectful and dignified manner, which included being free from the use of restraints, when on 9/04/23, Certified Nurse Aide (CNA) #1 physically restrained Resident #1 using a shower chair strap (velcro belt) as well as a gait belt to secure him/her while he/she was on the toilet, to restrict his/her movement and limit his/her ability to try to get up. Findings include: Review of the Facility Policy titled, Restraint Use, dated as last revised 1/2023, indicated a physical restraint is defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. The Policy further indicated physical restraints include but are not limited to, using devices in conjunction with a chair, such as trays, tables, bars, or belts,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-12-19 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview, the facility failed to ensure that sufficient staffing levels were posted in a clear readable format in a prominent place, readily accessible to residents and visitors. Findings included: Review of the facility policy titled Staff Posting of Hours, dated as revised 10/2022 indicated that the facility will post hours daily in a clear readable format in a prominent place, readily accessible to residents and visitors On 12/15/23, at 2:15 P.M., on 12/18/23, at 8:01 A.M., and 12:08 P.M., and on 12/19/23, at 7:57 A.M., and 2:00 P.M., the surveyor observed the posted nursing hours at the front desk to be dated 12/14/23. During an interview on 12/15/23, at 2:15 P.M., the Human Resources Director said that the posting of hours is supposed to be changed daily.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$132,408 in federal fines across 1 penalty.
- $132,408 — penalty dated 2023-12-19
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ADVINIACARE — 11 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.0 | +2.0 vs chain |
| Health inspection | 3 of 5 | 2.2 | +0.8 vs chain |
| Staffing | 2 of 5 | 2.2 | -0.2 vs chain |
| Quality measures | 5 of 5 | 3.0 | +2.0 vs chain |
The other 10 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MA HOLDCO OP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/27/2022 |
| FREDERICK S FRANKEL TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/27/2022 |
| FRANKEL, FREDERICK | Individual | INDIRECT OWNERSHIP INTEREST | — | since 12/27/2022 |
| SPECTOR, JENNIFER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| POINTE GROUP CARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/26/2026 |
| BERKOWITZ, BENJAMIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| ENGEL, ALLAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| GONZALES, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| RUSSO, OLIVIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| TUROFSKY, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| WILHELM, NAFTALI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/27/2022 |
| 694 WORCESTER ST LLC | Organization | ADP OF THE SNF | — | since 05/12/2026 |
| CURIS SERVICES LLC | Organization | ADP OF THE SNF | — | since 12/27/2022 |
| DAVID A BERKOWITZ REVOC TR DAVID BERKOWITZ TTEE | Organization | ADP OF THE SNF | — | since 12/27/2022 |
| MA5 POINTE MANAGER LLC | Organization | ADP OF THE SNF | — | since 12/27/2022 |
| POINTE PROPERTY LLC | Organization | ADP OF THE SNF | — | since 12/27/2022 |
| YOSEF MEYSTEL DECLARATION OF TR OF YOSEF MEYSTEL TTEE | Organization | ADP OF THE SNF | — | since 12/27/2022 |
| LAUSIER, NICHOLAS | Individual | ADP OF THE SNF | — | since 12/27/2022 |
CMS files one row per role, so the 27 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225222. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.