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Grand Oaks Nursing Center

600 Denmark Street, Baldwin, MI 49304 · For profit - Individual · 79 certified beds · (231) 745-4648 Medicare & Medicaid certified

Call the home — (231) 745-4648 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jan 2026
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (23) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
300 N Patterson Rd · (231) 832-7170 · Call to confirm hours
Pharmacy
1615 Michigan Ave · (231) 745-5024 · Call to confirm hours
Grocery
9559 S M 37 · (231) 745-2761 · Call to confirm hours
Park
Rails to Trails Trail · Typically dawn to dusk
Place of worship
1281 S Sheridan Ave · (231) 349-1046

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.5%10.8%15.4%better
Long-stay residents who lose too much weight4.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection2.8%1.5%2.0%worse
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.7%3.0%3.3%better
Long-stay residents whose ability to walk worsened10.2%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.4%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers4.6%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control23.1%20.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table17.5%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.9%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine96.3%79.5%79.4%better
Short-stay residents rehospitalized after admission19.5%24.0%22.6%better
Short-stay residents with an outpatient ER visit11.9%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.381.841.67better
Long-stay outpatient ER visits per 1,000 resident days2.531.641.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.0%U.S. median 51.5%
Got home and stayed home
12.5%U.S. median 10.7%
Went back to hospital
24.1%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 24.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 36% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.0%CMS range 27.0–57.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.5%CMS range 9.3–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge24.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge31.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge27.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.6%CMS range 3.4–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.49
RN hours/ resident / day
0.82
LPN hours/ resident / day
2.73
Aide hours/ resident / day
4.04
Total nurse hours/ resident / day
0.28
RN hoursweekends
56.0%
Total nursing turnover
46.2%
RN turnover

How full it usually is: this home is certified for 79 beds and averages 62.2 residents a day — about 79% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.73 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.55 hrs/resident/day on weekends vs 4.24 on weekdays — 16% thinner on weekends. RN hours go from 0.58 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2026-05-06)
10
at the previous standard inspection (2025-03-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

23 citations, most serious first. The 10 most serious are shown; the remaining 13 are one tap away and print in full.

  • Potential for harm · Dcited before2026-05-06 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that weights were obtained in accordance with physician orders for 3 residents (Resident #63, #26, and #35), out of 5 residents reviewed for the provision of nursing services.Findings: Resident #63 (R63) Review of an admission Record revealed R63 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: congestive heart failure. Review of R63's Order Summary dated 5/1/26 revealed, Daily weight. See Torsemide (diuretic medication) order for weight gain 4-5lbs in a day. every day shift for CHF (congestive heart failure) and Torsemide Oral Tablet 20 MG Give 1 tablet by mouth as needed for Weight gain 1 tablet prn (as needed) for weight gain of 4-5lbs daily. Review of R63's May Treatment Administration Record revealed: On 5/3/26 R63's weight was 133.2 pounds. On 5/4/26 no weight was obtained for the reason Hold/See Progress Notes. The progress note revealed waiting on weight to be done. On 5/5/26 R63's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement interventions and complete treatments for 1 resident (R16) with an unstageable pressure ulcer out of 2 residents reviewed for pressure ulcers. Findings Include:Resident #16 (R16)Review of an admission Record reflected R16 admitted to the facility with abnormal posture, weakness, muscle wasting and atrophy and dementia. Review of a Care Plan initiated 12/01/2025 reflected R16 had Altered functional mobility and ADLs (Activity of Daily Living) with interventions that included SKIN CARE INTERVENTIONS: . Heel boots at all times Date Initiated: 12/01/2025, revised on 5/4/2026. During an observation on 05/04/2026 at 10:00 AM, R16 was observed in her wheelchair in the common area and appeared to be sleeping. Heel boots were not in place. During an observation on 05/04/2026 at 11:40 AM, R16 was still sleeping in the wheelchair in the common area, heel boots were not in place. During an observation on 05/04/2026 at 1:19 PM, R16 was observed seated in the common area on the unit, and heel boots were not in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure controlled drugs were administered in accordance with physician orders and nursing professional standards of practice for 4 residents (Resident #52, #17, #26, and #68) out of 15 residents reviewed for medication administration.Findings:Resident #52 (R52)Review of an admission Record revealed R52 was an [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: restlessness and agitation.Review of R52's Order Summary dated 4/22/26 revealed, Ativan Gel Apply to wrists topically every 4 hours as needed for anxiety.Review of R52's Controlled Drug Receipt/Record/Disposition Form revealed that a dose of the Ativan gel was dispensed on 4/28/26 at 6:19 PM. There was no documentation that the Ativan gel had been wasted (would include a note of wasted with a secondary nurses signature).Review of R52's Electronic Medication Administration Record (EMAR) revealed that the dose of Ativan gel dispensed on 4/28/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-06 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Binding Arbitration was explained in a manner understood by residents and/or resident representatives and obtain adequate informed consent prior to entering into a binding arbitration agreement for 1 resident (R62) out of 3 residents reviewed for arbitration. Findings Include:Review of an admission Record reflected R62 admitted to the facility from a hospital on 4/26/2026 for orthopedic aftercare. R62 was listed as their own responsible party. During an interview on 05/06/2026 at 1:20 PM, R62 reported that he had no idea what a binding arbitration agreement was. R62 did not recall signing the agreement and said his son handles all these matters and these things are over his head.Review of a Voluntary Binding Arbitration Agreement reflected that R62 signed the agreement on 4/27/2026 and reflected R62 initialed agreement with 20. Understand the Binding Agreement to Arbitrate. The Resident or his/her Representative acknowledges that they fully understand this Binding Arbitration Agreement. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement Enhanced Barrier Precautions for 1 resident (R16) out of 15 residents reviewed for infection control. Resident #16 (R16)Review of an admission Record reflected R16 admitted to the facility with diagnoses that included a stage 2 pressure ulcer. Review of R16's entire Care Plan initiated on 12/01/2025 did not reflect R16 was in Enhanced Barrier Precautions (EBP).Review of Interdisciplinary Documentation dated 4/28/2026 reflected Resident appears to have PI (pressure injury) to right heal (sic); 6cm x 3.5cm. It appears to have had a large blister open. Center has dark discoloration with blanchable redness surrounding. Area is tender to touch. 4x4 foam border dressing applied. Message left for CCC (Clinical Care Coordinator). Further review of the Progress Notes did not reflect R16 had been placed in EBP due to having an open wound. Review of R16's Orders in the Electronic Medical Record (EMR) did not reflect R16 required EBP. During an observation on 05/06/2026 at 9:21 AM, the Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-29 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2677566. Based on observation, interview, and record review, the facility failed to ensure the appropriate assessing, monitoring, documenting, and care planning reflected the needs, cares, and services required for one (R2) of 4 residents reviewed for quality of care. Findings include:Resident #2 (R2)Review of a Face Sheet revealed R2 originally admitted to the facility on [DATE] with pertinent diagnoses of diabetes, congestive heart failure (CHF), hernia, chronic kidney disease, benign prostatic hyperplasia (enlarged prostate), major depressive disorder, weakness, and needs for assistance with personal care. Review of the Minimum Data Set (MDS) dated [DATE] for R2 revealed he was cognitively intact. During an observation and an interview on 1/27/26 at 2:30 PM, R2 was observed sitting in a wheelchair with his hair disheveled and notable scabbing on his head. R2 reported he scratches his head because it itches. R2 reported he had been in the hospital for a hernia repair but was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This pertains to intake 2716089.Based on observation, interview, and record review, the facility failed to protect Resident#1 (R1) for the right to be free from verbal and physical abuse by Ancillary Service Provider the Podiatrist.Findings include:A review of the facility's Identification of Abuse, policy and procedure, reviewed/revised 3/19, revealed, abuse the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish . Willful means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm. A review of the facility's Identification of Abuse, policy and procedure, reviewed/revised 3/19, revealed, Psychological, Mental or Verbal Abuse: Mental abuse is the use of verbal or nonverbal conduct which causes or has the potential to cause the resident to experience humiliation, intimidation, fear, shame, agitation, or degradation.Resident#1 (R1)Review of an admission Record reflected Resident #1 (R1) admitted to the facility with pertinent diagnoses of.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were left within reach of 2 residents (R30 and R22) of 2 residents reviewed for availability of call lights. Findings include: R30 Review of an admission Record revealed R30 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and weakness. Review of a Minimum Data Set (MDS) assessment for R30, with a reference date of 2/25/2025 revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated R30 was moderately cognitively impaired. Further review of same MDS assessment revealed R30 required staff assistance with transfers. Review of a current functional mobility Care Plan interventions for R30, initiated 1/9/2024, directed staff that R30 required staff assistance with ambulation and directed staff to maintain personal items within her reach and encourage her to use her call light to alert staff of needs. In an observation and interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow policies and procedures and implement appropriate antibiotic stewardship for two (R39 and R48) of two residents reviewed for antibiotic stewardship and failed to have an affective system in place for assessing, monitoring and preventing unnecessary antibiotic usage. Findings include: Review of a policy titled Antimicrobial Stewardship last revised on 3/2020 revealed: It is the policy of this facility to utilize various antimicrobial stewardship strategies to improve the quality of antimicrobial therapy, minimize antimicrobial resistance, and optimize clinical outcomes. The facility will utilize antimicrobial stewardship strategies in combination with infection prevention and control efforts to limit the emergence and transmission of antimicrobial-resistant pathogens. Purpose: To preserve the effectiveness of antimicrobials, reduce avoidable adverse effects, minimize healthcare associated infection, and limit the emergence and transmission of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake M100150227. Based on interview and record review, the facility failed to treat a resident in a dignified manner for one (R27) of three residents reviewed for dignity. Findings include: Review of a Facility Reported Incident (FRI) revealed on 1/31/25, a Certified Nursing Assistant (CNA) P went into R27's room and asked the resident Why you mean muggin' me? It was reported the staff member and R27 began arguing back and forth until CNA P left the room. R27 told CNA P to get over himself and he then jumped in the air and stated, I just got over myself. R27 told CNA P she was going to write him up and he answered, Good, can't wait. I see flaming daggers come out of your eyes. In an interview on 3/20/25 at 9:07 AM, R27 reported CNA P was not abusive, but he insulted her intellect and injury and would not elaborate any more because she already told the facility and did not want to stir up any problems. Review of a Corrective Action Form for the incident dated 1/31/25, CNA P was permanently dismissed from his position at the facility for severe violation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · D2025-03-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop or implement care plan interventions for two (R6 and R39) of 20 residents reviewed for care plans. Findings include: Resident #6 (R6) Review of a Face Sheet revealed R6 originally admitted to the facility on [DATE] and has pertinent diagnoses of morbid obesity, dementia and mixed incontinence. Review of the Minimum Data Set (MDS) dated [DATE] revealed R6 is moderately cognitively impaired, has limited range of motion on bilateral lower extremities, and is dependent on staff for toileting and mobility. She is at risk for pressure ulcers but did not have any at the time of this assessment. During an observation and an interview on 3/19/25 at 1:15 PM, R6 was in bed for cares and her socks and puff boots were removed. There were 3 pressure ulcers observed on her left lateral foot. Certified Nursing Assistant (CNA) K placed R6's socks back on her feet and put the puff boots back on her before transferring back to her chair. When asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to formulate and implement personalized Care Plan revisions for one facility resident (R17) of two residents reviewed with documented significant weight changes. Findings: R17 Review of the Electronic Medical Record (EMR) reflected R17 originally admitted to the facility 6/2/23 with pertinent diagnoses that included Congestive Heart Failure (CHF) and Morbid Obesity. Review of the Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview for Mental Status (BIMS) score of 14 out of 15 which indicated R17 was cognitively intact. On 3/19/25 at 12:19 PM an interview was conducted with R17 in her room. R17 reported a desire to lose weight. R17 reported she feels the facility is not giving enough support to help her with this. Review of the EMR Weight Summary for R17 reflected nine weights obtained from 10/15//24 to 1/29/25 each followed by a weight warning of weight increases with each weight. Each weight warning included a notation of comparative weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow through the continuity of care of frequent urinary tract infections for one (R39) of one reviewed for quality of care. Findings include: Review of a Face Sheet revealed R39 originally admitted to the facility on [DATE] and has pertinent diagnoses of dementia, cerebrovascular disease, and chronic kidney disease. Review of the Electronic Medical Record (EMR) for R39 revealed he has frequent Urinary Tract Infections (UTI's) and benign prostatic hyperplasia (BPH) and a history of urethral strictures. Review of a Hospital Record dated 1/18/25 for R39 revealed: Assessment & Plan: Severe sepsis. Source influenza, pneumonia, urinary tract infection. Recurrent UTI (urinary tract infection). Multiple UTIs in the past. Recently admitted [DATE] for sepsis due to urinary tract infection positive for Pseudomonas (bacterial infection). Urinalysis performed on 1/15 culture data returned positive for Enterococcus faecalis. Yesterday was started on amoxicillin. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders, prevent pressure ulcers, accurately assess and document, and implement treatment for one (R6) of two residents reviewed for pressure injuries. Findings include: Resident #6 (R6) Review of a Face Sheet revealed R6 originally admitted to the facility on [DATE] and has pertinent diagnoses of morbid obesity, dementia and mixed incontinence. Review of the Minimum Data Set (MDS) dated [DATE] revealed R6 is moderately cognitively impaired, has limited range of motion on bilateral lower extremities, and is dependent on staff for toileting and mobility. She is at risk for pressure ulcers but did not have any at the time of this assessment. Review of a Skin Assessment for R6 dated 3/15/25 revealed: -Stage II pressure wound on left outer ankle, measured 1.1 x 0.7 x 0.1 cm (centimeters) -Stage II pressure wound on left lateral foot, measured 0.4 x 0.4 x 0.1 cm. Review of a Healthcare Provider Wound Assessment note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders and provide timely incontinence care, and appropriately document and treat MASD (moisture associated skin damage) for one (R6) of two residents reviewed for bowel and bladder. Findings include: Review of a Face Sheet revealed R6 originally admitted to the facility on [DATE] and has pertinent diagnoses of morbid obesity, dementia and mixed incontinence. Review of the Minimum Data Set (MDS) dated [DATE] revealed R6 is moderately cognitively impaired, has limited range of motion on bilateral lower extremities, and is dependent on staff for toileting and mobility. She is always incontinent of bowel and bladder. Review of the Care Plan for R6 revealed: ELIMINATION: Wears incontinence products, check and change before and after meals, HS [at bedtime] with rounds and prn (as needed), assist when verbal or non-verbal indicators communicate toileting needs. Last revised 7/27/24. SKIN: Apply barrier cream with incontinence…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure significant changes in weight were reviewed by the medical provider for 2 residents (R30 and R17) of 5 residents reviewed for nutrition services. Findings include: R30 Review of an admission Record revealed R30 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and weakness. Review of R30's weights in the electronic medical record (EMR) revealed her weight was 203.2 on 2/13/2025, 188.1 on 3/4/2025, 185.3 on 3/6/2025, and 184.1 on 3/17/2025. Review of R30's Progress Note dated 3/6/2025 at 8:39 AM revealed Dietary Manager F noted R30 had a 7.5% weight loss. Further review of the EMR did not reveal documentation that this weight loss was reviewed by the medical provider. Review of R30's Progress Note dated 3/18/2025 at 11:38 AM revealed Registered Dietician (RD) H noted R30 had significant weight loss for 1 month. Further review of the EMR did not reveal documentation that this weight loss was reviewed by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide appropriate hand hygiene during peri care for two (R6 and R48) of two residents reviewed for incontinence care. Findings include: Resident #6 (R6) Review of a Face Sheet revealed R6 originally admitted to the facility on [DATE] and has pertinent diagnoses of morbid obesity, dementia and mixed incontinence. Review of the Minimum Data Set (MDS) dated [DATE] revealed R6 is moderately cognitively impaired, has limited range of motion on bilateral lower extremities, and is dependent on staff for toileting and mobility. She is always incontinent of bowel and bladder. During an observation and an interview on 3/19/25 at 1:15 PM, CNA K and CNA L provided incontinence care for R6. CNA K removed the urine saturated Hoyer sling and urine saturated brief from R6. When CNA K completed incontinence care, she used the same gloves to put on a new brief, put new clothes on, and touched several other common surfaces in the room. In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100147971. Past non-compliance was accepted for this citation. Plan identified below. Based on interview and record review, the facility failed to ensure 11 residents (R3, R4, R5, R6, R7, R8, R9, R11, R12, R13, and R14) of 16 residents reviewed, were provided medications as ordered, resulting in medication not given as ordered. Findings include: Review of a Facility Reported Incident (FRI) revealed 15 residents received all their medications for the day at one time on the morning of 10/31/24 by Licensed Practical Nurse (LPN) E. Through the facility's investigation, Licensed Practical Nurse (LPN) A went to R7s room at 10:15 AM and the resident had a blank stare and could not speak. R7 was not aroused with physical stimulation and was brought out to the nurse's station for an assessment. LPN E was R7s assigned nurse this day. The Director of Nursing (DON) was notified of R7's change of condition and checked the medication cart to find R7's medications were not there for the 8 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-10-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00146957. Based on interview and record review, the facility failed to report an allegation of mental and verbal abuse in a timely manner to the state survey agency for 1 of 6 residents (R5) reviewed, resulting in allegations of abuse not being reported timely to the state survey agency, all allegations of abuse not being accurately and completely reported to the state survey agency, the potential for allegations of abuse not being investigated timely, the potential for abuse to go undetected, and the potential for residents not being protected from abusive individuals. Findings include: A review of R5's admission Record, dated 10/7/24, revealed R5 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 5's admission Record revealed multiple diagnoses that included bipolar disorder and need for assistance during personal care. A review of R5's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 7/8/24, revealed a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00143988. Based on interview and record review, the facility failed to maintain complete, timely, and accurate medical records for 1 of 4 residents (R4), resulting in the potential for providers not having an accurate, complete, and timely picture of the resident's stay at the facility. Findings include: A review of R4's admission Record, dated 5/22/24, revealed R2 was an [AGE] year-old resident admitted to the facility on [DATE]. In addition, R4's admission Record revealed multiple diagnoses that included Dementia. A review of R4's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 3/13/24, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) assessment which revealed R4 had short-term and long-term memory problems with inattention and disorganized thinking. R4's BIMS assessment also revealed R4 had severely impaired cognitive decision making skills. A review of the facility's investigation report,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This deficient practice has the potential to result in a food borne illness among any and all 66 residents. Findings include: On 3/19/24 at approximately 8:12 AM, observations were made of the morning meal service in the south dining room. [NAME] C was observed to grab a garbage can and move it into her workspace, then proceed to handle whole eggs to crack and cook. [NAME] C failed to wash her hands after handling the garbage can which was being used by dining room staff for refuse disposal. The FDA Food Code States: 2-301.14 When to Wash. FOOD EMPLOYEES shall clean their hands and exposed portions of their arms as specified under § 2-301.12 immediately before engaging in FOOD preparation including working with exposed FOOD, clean EQUIPMENT and UTENSILS, and unwrapped SINGLE-SERVICE and SINGLE-USE ARTICLESP and: (F) During FOOD preparation, as often as necessary to remove soil and contamination and to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-20 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer and document the administration of controlled substances and ensure medications were accurately reconciled for 5 residents (Resident #20, #24, #29, #32 and #54), reviewed for medication administration, resulting in medication errors. Findings: Resident #20 (R20) Review of an admission Record revealed R20 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: Transient Cerebral Ischemic Attack. Review of R20's After Visit Summary (hospital discharge documentation) dated 12/23/23 revealed R20 was to begin taking clopidogrel (Plavix) 75mg tablet, 1 tablet daily. Page 8 of 9 revealed, Instructions-Take aspirin 81 mg and plavix 75 mg daily for 30 days, after that only take aspirin 81 mg daily. The first dose was administered on 12/23/23. Review of R20's Order Summary revealed, Clopidogrel (Plavix) .75 mg give 1 tablet by mouth .Start Date 12/24/23 with no end date documented. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation will have two Deficient Practice Statements (DPS) A and B. DPS A Based on observation, interview and record review, the facility failed to implement best infection control practices during dining services for residents in the dining room and during incontinence care for 1 (Resident #33) reviewed during cares. Findings include: Dining During an observation on 3/18/24 at 12:10 PM, the assisted dining room had 5 residents with 2 staff assisting 2 residents at a time. Certified Nursing Assistant (CNA) I and CNA J were observed wiping resident faces with their clothing protectors, touching resident arms, drinks, and utensils with no hand hygiene before assisting another resident. In an interview on 3/19/24 at 4:15 PM, the Director of Nursing (DON) reported the CNAs should be sitting between one resident who is a cue/prompt to feed, and a resident who is a total assist for feeding. This would limit their contact with 2 residents at the same time. Staff should perform hand hygiene after caring for one resident and before assisting another resident. Resident #33 (R33) During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to THE PEPLINSKI GROUP — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 4 of 52.1+1.9 vs chain
Health inspection 4 of 52.1+1.9 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 53.5-0.5 vs chain
The other 9 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ACKERMAN, AMYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/01/2012
ACKERMAN, RICKYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF10%since 01/01/2012
BAUMGARTEN, MICHAELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/01/2012
BAUMGARTEN, THERESEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/01/2012
PEPLINSKI, SHELIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/01/2012
PEPLINSKI, TODDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER10%since 01/01/2012
SCHADE, JEFFERYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF10%since 01/01/2012
SCHADE, TAMARAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/01/2012
THOMPSON, BRIANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF10%since 01/01/2012
THOMPSON, SHELLYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 01/01/2012
PLANTE & MORAN PLLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2012
HOLBROOK, GAYLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/04/2021
SOLAREWICZ, MACIEJIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2023
WINKELS, KATHYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/06/2016
THE PEPLINSKI GROUP INCOrganizationADP OF THE SNFsince 03/06/2025

CMS files one row per role, so the 32 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.4M
Net patient revenuemost recent cost report
-0.1%
Operating marginrevenue minus expenses
$696K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 5%Other / private 18%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $696K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$330per resident / day
operating cost
$10,035per month
≈ monthly operating cost
$330per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235499. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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