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Lake Woods Nursing & Rehabilitation Center

1684 Vulcan Street, Muskegon, MI 49442 · For profit - Corporation · 90 certified beds · (231) 777-2511 Medicare & Medicaid certified

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Flagged for abuse3 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$67,541 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $67,541 in federal fines (most recent 2025-05-01)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1560 E Sherman Blvd Ste 250 · (231) 672-8145 · Call to confirm hours
Pharmacy
1000 S Getty St · (231) 767-9212 · Call to confirm hours
Grocery
939 E Laketon Ave · (231) 736-7440 · Call to confirm hours
Park
1345 E Forest Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.3%10.8%15.4%better
Long-stay residents who lose too much weight8.9%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.7%1.5%2.0%better
Long-stay residents with depressive symptoms2.3%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.3%3.0%3.3%better
Long-stay residents whose ability to walk worsened18.3%12.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication21.6%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine98.6%95.0%95.3%typical
Long-stay residents with pressure ulcers3.5%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control23.5%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table26.9%14.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine79.0%79.5%79.4%typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.3%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
0.11U.S. median 0.31
Therapy hours / resident / day
0.04hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.3%CMS range 38.2–68.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.0–12.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.3–10.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.741.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.70
RN hours/ resident / day
0.41
LPN hours/ resident / day
2.76
Aide hours/ resident / day
3.87
Total nurse hours/ resident / day
0.41
RN hoursweekends
57.7%
Total nursing turnover
36.4%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 83.9 residents a day — about 93% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.87 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.70 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.76 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.50 hrs/resident/day on weekends vs 4.01 on weekdays — 13% thinner on weekends. RN hours go from 0.81 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-05-01)
14
at the previous standard inspection (2024-05-20)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 14 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-09-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00139088. Based on observation, interview, and record review, the facility failed to prevent an elopement resulting in an immediate jeopardy when one Resident (R14) who was a known elopement risk, of three residents reviewed for elopement risk, was let outdoors by a staff member who did not know the resident. This deficient practice resulted in the elopement and potential for serious harm, injury, impairment, or death to R14 and all other residents assessed as an elopement risk. Findings include: The Immediate Jeopardy (a situation in which entity noncompliance has placed the health and safety of residents in its care at risk for serious injury, serious harm, serious impairment or death) began on 6/17/23 when R14 eloped from the facility. The Nursing Home Administrator was notified of the Immediate Jeopardy on 9/7/23 at 4:20 PM. The surveyor confirmed by observation, interview, and record review that the Immediate Jeopardy was removed on 6/19/23 and the deficient practice corrected on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2025-05-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent a pressure ulcer for 1 Resident (R26) of 2 Residents reviewed for pressure ulcers resulting in R26 developing a stage 3 pressure ulcer. Findings included: Review of R26 admission Record dated 5/1/25 revealed he was [AGE] years old, admitted on [DATE] and had diagnoses that included: diabetes mellitus 2, abnormal posture, major depressive disorder, muscle weakness, muscle spasms, muscle wasting and atrophy, glaucoma, and dementia. He was his own responsible party. R26 was observed receiving a bed bath on 4/29/25 at 9:47 AM. R26's head was tilted to the left and he was unable to move his neck to an upright position. R26 was able to move his right hand and arm. R26 was not able to move his left hand, left arm or both legs. R26 yelled out in pain every time he was moved. Two Certified Nurse Aides (CNA's) provided the care. Every time they moved R26 they verbally informed him just prior to moving him. Once he was not moving, he stopped…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-06-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00144963. Based on observation, interview, and record the facility failed to protect the resident's right to be free from physical abuse by a resident for one resident (Resident #2) of three residents reviewed for abuse and neglect, resulting in Resident #2 being pushed, fracturing her right radius and the right femoral neck after falling. Findings include: Review of a Facility Reported Incident (FRI) submitted to the State Agency on 05/31/24 revealed there was a resident to resident altercation occurred when (Name of R1) pushed (Name of R2) stating that she was in his way near the front lobby/dining room area. Resident have been separated and assessed by a licensed nurse to have no injury. There was no harm or psychosocial distress. Resident #1 (R1): A review of R1's admission Record, revealed R1 was a [AGE] year-old resident admitted to the facility on [DATE] with pertinent diagnosis that include Epilepsy, Bipolar Disorder, Post-Traumatic Stress Disorder, Cerebral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to assess, monitor, implement pressure relief and treat for wounds and pressures ulcers for 3 Residents (R23, R37, R48,) of 4 resident reviewed for pressure ulcers, resulting in R37 developing an unstageable pressure ulcer on his back and a new pressure ulcer on his right thigh, R48's wound on her leg increasing in size and the pressure ulcer on her buttock worsening, and R23 missing wound treatments/assessments. Findings included: Review of R48's face sheet dated 5/20/24 revealed, she a [AGE] year-old female admitted on [DATE], she had diagnoses that included: pressure ulcer of left heel, unstageable, diabetes mellitus 2, lymphedema, pressure ulcer of right buttock, stage 2, non-pressure chronic ulcer of left calf, weakness, abnormalities of gait and mobility, and need for assistance with personal care. R48 was her own responsible party. During an interview with R48 on 05/13/24 at 1:41 PM, R48 was very concerned about the wound on her left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intakes 2963901 and 2980259Based on interview and record review, the facility failed to complete a full assessment, after a fall and before moving one resident (Resident #100) out of three residents reviewed for accidents and hazards. Findings:Resident #100 (R100) Review of an admission Record revealed R100 was a [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of dementia, weakness, difficulty in walking, and need for assistance with personal care. Review of an Unwitnessed Fall report for R100, dated 3/15/26 at 11:00 PM, revealed (a) staff heard R100 yelling and went to her room to check on her, (b) R100 was observed on the floor and told staff that she felt like she broke her right leg and that her right knee and hip hurt, (c) staff were unable to do range of motion without causing pain to R100, (d) a skin tear to the right arm was assessed, cleaned and bandaged, and (e) pain medication was given to R100. The report also described R100's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2708299.Based on interview and record review, the facility failed to provide services according to professional standards of practice for 1 resident (R104) of 6 residents reviewed.Findings include:Review of an admission Record revealed R104 admitted to the facility on [DATE] with pertinent diagnoses which included orthopedic aftercare and dementia.In a telephone interview on 2/9/2026 at 3:29 PM, Family Member I reported the facility did not ensure R104 went to his orthopedic follow up appointment after he admitted to the facility.Review of R104's local hospital After Visit Summary, dated 12/3/2025, revealed he was scheduled to have a post-op visit with the orthopedic specialist on 12/12/2025 at 1:45 PM.Review of R104's Interdisciplinary Documentation dated 12/12/2025 at 9:19 PM revealed .His significant other called this writer tonight and was concerned he had missed his (orthopedic follow up appointment) scheduled for today 12/12/25 at 1345 with (orthopedic surgeon), she had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-01 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of Legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in waterborne pathogens to exist and spread in the facility's plumbing system and an increased risk of respiratory infection among any or all the residents in the facility. Findings include: During a tour of the facility, with Maintenance Director (MD) I, at 1:44 PM on 4/29/25, observation of the Soiled Utility room, near the salon, found brown discolored water dispensed out of the hot and cold-water fixtures when the faucet above the hopper was turned on. When asked if this was an area that is regularly flushed, MD I stated they were not flushing this fixture and have been focusing on vacant rooms. During a tour of the facility, at 2:00 PM on 4/29/25, observation of the Soiled Utility room, near resident room [ROOM NUMBER], found little to no water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00152461 Based on interview and record review, the facility failed to protect the residents' right to be free from physical abuse for 2 of 18 residents (R58, and R60), resulting in residents being physically abused. Findings include: R60 A review of R60's admission Record, dated 4/30/25, revealed they were an [AGE] year-old resident admitted to the facility on [DATE]. In addition, R60's admission Record revealed multiple diagnoses that included Dementia, severe with agitation, dementia with psychotic disturbance, unsteadiness on feet, history of falls and dysphagia, and oropharyngeal phase. A review of R60's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 02/04/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 99 which revealed R60 was severely cognitively impaired. On 04/29/25 at 01:19 PM, an R60 was observed in the TV room sitting in a lazy boy watching TV. R60 was clean,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow a physician order for 1 of 17 sampled residents (R36), resulting in R36 not having a digoxin level checked for over a year. Findings include: A review of R36's admission Record, dated 5/1/25, revealed R36 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R36's admission Record revealed multiple diagnoses that included congestive heart failure and osteoarthritis. A review of R36's Pharmacist Medication Regimen Reviews, dated 6/1/24 to 5/1/25, revealed the pharmacist had noted on 4/3/25 that the last digoxin level that had been obtained on R36 had been on 4/12/24. The pharmacist recommended that a digoxin level be obtained now then every 6 months for this medication (digoxin) with a narrow therapeutic window (medications where the concentration or dose required to be effective is very close to the concentration or dose that produces a toxic or adverse effect). A review of R36's medical record, dated 4/12/24 to 5/1/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R42 A review of R42's admission Record, dated 5/01/25, revealed they were an [AGE] year-old resident re-admitted to the facility on [DATE]. In addition, R42's admission Record revealed multiple diagnoses that included Vascular Dementia with behavioral disturbance, affective mood disorder, insomnia, and dysphagia oropharyngeal phase. A review of R42's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 03/31/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 99 which revealed R42 was severely cognitively impaired. Further review of R42's quarterly MDS reflected the resident only needed assistance with Setup or Clean-up for eating. During a lunch observation on 4/29/25 at 11:37 AM, R42 was observed sitting on a couch in the fishbowl (Name of the lobby located by entrance door) waiting for lunch. Certified Nursing Assistant (CNA) N was observed placing a gown and clothing protector on the resident. CNA N provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-01 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete medical records for 2 of 17 sampled residents (R26 and R36). Findings include: Timely documentation of the following types of information should be made and maintained in a patient's (resident's) EHR (electronic health record) to support the ability of the health care team to ensure informed decisions and high quality care in the continuity of patient care- Assessments; Clinical problems; Communications with other health care professionals regarding the patient . Order acknowledgement, implementation, and management; Patient clinical parameters . Patient documentation frequently is used by professionals who are not directly involved with the patient's care. If patient documentation is not timely, accurate, accessible, complete, legible, readable, and standardized, it will interfere with the ability of those who were not involved in and are not familiar with the patient's care to use the documentation. (ANA's (American Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-01 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to maintain a safe, functional, sanitary, and comfortable environment. This resulted in an increased potential for contamination and a possible decrease in satisfaction of living. Findings Include: During a tour of the facility with Maintenance Director I, starting at 1:29 PM on 4/29/25, observation of the spa room near activities, found a strong odor and bowel movement in the commode with clean folded towels stacked next to the sink. Further observation of the shower floor found an area near the front of the shower where roughly a dozen one-inch square tiles were missing. When asked if he was aware of the floor, MD I stated he was not. While looking for the missing tiles, MD I picked up a piece of trash on the shower floor and found it to be a gold tooth filling. When asked if he knew of any residents missing one, MD I was unsure. During a tour of the clean linen room, at 1:35 PM on 4/29/25, it was observed that the bottom rack of the clean linen cart was open wire shelving, leaving clean linens at the bottom of the cart open…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00146846. Based on interview and record review, the facility failed to 1.) Notify the Resident and Resident Representative in writing with the reason for a transfer out of the facility 2.) Send a discharge notice to a representative of the Office of the State Long Term Care (LTC) Ombudsman for a facility-initiated discharge, 3) Send discharge papers to the receiving hospital for 1 resident, Resident #1 (R1) of three residents reviewed for transfers and discharges, resulting in R1 receiving an involuntary discharge with no notice or place to live. Findings: Review of the Notice of Transfer or Discharge Policy and Procedure revised in July of 2023 reflects . 2. Facility -Initiated Transfer (FIT) a. The FIT-100 form, and process will be used when there is a transfer of a resident from the federally certified nursing home to another facility, such as acute care hospital, with the expectation that the resident will return to the federally certified nursing home. i. Prepare the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-23 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00146846. Based on interview and record review, the facility failed to allow a resident to return to the facility after being sent to the hospital for aggressive behavioral issues for one resident, Resident #1 (R1), of three residents reviewed for facility-initiated transfers, resulting in R1 being involuntary discharged to the hospital without a home to return to. Findings: Resident #1 (R1) Review of admission Record revealed R1 was a [AGE] year-old male, readmitted to the facility on [DATE], with pertinent diagnoses which included: Dementia, Bipolar II Disorder, psychotic disorder with delusions, major depressive disorder, anxiety disorder, and obstructive sleep apnea. Review of a Minimum Data Set (MDS) assessment for R1 with a reference date of 7/29/24 revealed a Brief Interview for Mental Status (BIMS) score of 99 and was unable to participate in the cognitive interview. Further review of R1's MDS history reflected 5 discharge assessments between 6/5/24 to 9/7/24 and 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2024-10-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation refers to MI00147470. Based on observation, interview, and record review, the facility failed to secure 1 of 3 medication carts (Harbor Medication Cart), resulting in the potential for misappropriation of resident medications. Findings include: During an observation on 10/22/24 at 07:55 AM, the Harbor Medication Cart was left unlocked (the lock was in a pulled-out position and the red/orange dot- which would indicate the cart was unlocked- was clearly visible) and unattended in the hallway outside of a resident room. In addition, because the medication cart was left unlocked, the controlled substances that were stored in the medication cart were only under a single lock vs. the requirement that controlled substances are secured by a double lock system. There were not any staff within visual range of the medication cart. Residents were also observed in the hallway at the time of the observation. During the observation on 10/22/24 at 07:55 AM, Agency Registered Nurse (RN) A returned to the Harbor Medication Cart while the surveyor was writing down information for that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation refers to MI00147470. Based on observation, interview, and record review, the facility failed to safeguard the confidentiality of medical records for 1 of 83 facility residents (R9), resulting in the potential for unauthorized access to resident medical records and the potential for the loss of resident privacy and confidentiality of their personal health information. Findings include: During an observation on 10/22/24 at 7:55 AM, the computer screen on top of the Harbor Medication Cart was observed open to R9's electronic Medication Administration Record, (e-MAR). R9's personal and health identifying information (e.g., picture, name, room number, physician's name, and allergies) and medications were visible to anyone walking by the medication cart. No staff were visible within sight of the medication cart. During the observation on 10/22/24 at 7:55 AM, Agency Registered Nurse (RN) A returned to the Harbor Medication Cart while the surveyor was taking notes. RN A stated, uh oh and then proceeded to tell the surveyor the oncoming nurse was running late. RN A stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00145370 Based on interviews and record review, the facility failed to protect a resident's (Resident #5) right to be free from physical abuse from another resident (Resident #4). Findings: Resident #4 (R4) Review of an admission Record revealed R4 was an [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: dementia with agitation and behavioral disturbances and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for R4, with a reference date of 4/24/24 revealed a Brief Interview for Mental Status (BIMS) score of 7, out of a total possible score of 15, which indicated R4 was severely cognitively impaired. Review of R4's Care Plan revised 4/21/24 revealed, (R4) has the potential for psychosocial distress related to: anticipated dementia progression, expressing sadness / anger / empty feeling over lost roles and status. Wanderguard is in place due to unsafe wandering. Confusion and memory loss present. DX…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00146179 Based on observation, interview, and record review, the facility failed to ensure adequate supervision for 1 of 12 residents (Resident #1) reviewed for safety, resulting in R1 left unsupervised outside. Findings: During an observation on 08/15/2024 at 7:25 AM, the front entrance/main entrance of the facility had 2 sets of doors. The first set of doors was unlocked, the second set of doors required a code to enter. There was a doorbell attached to the wall. Resident #1 (R1) Review of an admission Record revealed R1 was an [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: dementia, heart failure, and stage 4 kidney disease. Review of a Minimum Data Set (MDS) assessment for R1, with a reference date of 7/15/24 revealed a Brief Interview for Mental Status (BIMS) score of 6, out of a total possible score of 15, which indicated R1 was severely cognitively impaired. Review of R1's Assessment for Outdoor Independence dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00143643 and MI00144325. Based on observations, interviews and record review the facility failed to follow standards of care for 5 Residents (R20, R39, R78, R135, R136) out of 28 sampled residents, resulting in R39 not having her lower extremities assessed and evaluated by her physician, R78 not having his wounds treated as ordered, R20 potentially having a serious medication error and R135 and R136 not having a complete set of neurological assessments after a fall. R39 Review of R39's face sheet dated 5/20/24 revealed she was an [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included chronic kidney disease, stage 3, muscle weakness, weakness and need for assistance with personal care. R39 was her own responsible party. R39 was observed in bed on 5/13/24 at 1:28 PM. R48 complained of both ankles being swollen, she poked them with her finger and the skin dented in leaving a mark for a few seconds. R48 was concerned as to the reason and wanted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident choices were honored for one of four residents (Resident #26) reviewed for choices, resulting in feelings of frustration and distress. Findings include: R26 A review of R26's admission Record, dated 5/16/24, revealed R26 was an [AGE] year-old resident admitted to the facility on [DATE]. In addition, R26 had multiple diagnoses that included Chronic Obstructive Pulmonary Disease, Weakness, Dysphagia Oropharyngeal Phase, Muscle Weakness, Acquired Absence of Left Leg Above Knee, Diabetes mellitus due to underlying condition with diabetic polyneuropathy, and Phantom Limb Syndrome with Pain. During an interview on 05/14/24 at 11:20 AM, R26 was found in Bed 1 a few doors down from her assigned room. R26 revealed she was in here recouping from yesterday/last night. R26 stated that while she was in the dining room last night (5/13/24) the following incident occurred, my roommate (Name of R7) came into the dining room on her power…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00144325. Based on interview and record review, the facility failed to notify the responsible party after resident falls for 2 residents (Resident #135 and #58) of 2 residents reviewed for notification of changes, resulting in the physician and family/guardian not being notified of resident changes of condition and the potential for delayed medical intervention and care. Findings include: Resident #135 Review of an admission Record revealed Resident #135 admitted to the facility on [DATE] with pertinent diagnoses which included metabolic encephalopathy (brain function disturbances caused by chemical imbalance in the blood), unsteadiness on the feet, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #135, with a reference date of 4/23/2024 revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated Resident #135 was moderately cognitively impaired. Review of Resident #135's Accident Report, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement policies and procedures for ensuring the reporting of a resident-to-resident incident for 2 residents' (R7 & R26) out of 13 residents reviewed for abuse and neglect, resulting in the potential for ongoing abuse and/or neglect. Findings include: Review of the facility policy Abuse/Suspected Abuse; Crime Investigation & Reporting last revised February 2023 revealed, It is the policy of this facility to encourage and support all residents, covered individuals, and families, to report any suspected acts involving resident mistreatment, neglect, exploitation, abuse and crimes, misappropriation of resident property or injuries of unknown source. Allegations of abuse and crime are thoroughly investigated and properly reported in accordance with Federal Regulation including the Elder Justice Act. R26 A review of R26's admission Record, dated 5/16/24, revealed R26 was an [AGE] year-old resident admitted to the facility on [DATE]. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The following citation pertains to intake #MI00143643. Based on interview and record review, the facility failed to revise care plans for 2 residents (Resident #136 and #23) of 3 residents reviewed for care plan revision, resulting in Resident #136's care plan not being revised after a fall and Resident 23's care plan not being revised with the development and worsening of pressure ulcers. Findings include: Resident #136 Review of an admission Record revealed Resident #136 admitted to the facility on [DATE] with pertinent diagnoses which included heart failure, difficulty walking, and dementia. Review of a Minimum Data Set (MDS) assessment for Resident #136, with a reference date of 4/8/2024 revealed a Staff Assessment for Mental Status score of 3, which indicated Resident #136 was severely cognitively impaired. Review of Resident #136's Incident/Accident Checklist completed by Registered Nurse (RN) BB after Resident #136's fall on 3/15/2024 revealed .new fall care plan intervention in place . Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide 1 Resident (R78) with scheduled showers of 3 Residents reviewed for activities of daily living, resulting in R78 having feelings of frustration. Findings included: Review of R78's face sheet revealed the was an [AGE] year-old male that was admitted on [DATE] and had diagnoses that included: difficulty in walking, muscle weakness, and need for assistance with personal care. R78 was his own responsible party. On 5/13/24 at 11:14 AM, R78 was in his room sitting in his wheelchair. R78 was frustrated because he was scheduled for a shower on 5/11/24 and staff said they did not have time to give him a shower, but they would provide a shower on 5/12/24. R78 said he is to get a shower every Wednesday and Saturday evening. R78 again requested a shower on 5/12/24 and again staff said they did not have time to give him a shower. R78 said he had an outside medical appointment this week and really needed a shower before going to that medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00144528. Based on interview and record review, the facility failed to: 1) prevent an elopement for 1 of 1 resident (R73) reviewed for elopements and 2) failed to complete post-fall assessments on 1 of 3 residents (R58) reviewed for falls, resulting in R73 leaving the facility unbeknownst to staff, the potential for R73 sustaining serious injuries during the elopement, and the potential for staff not identifying a change in condition timely for R58 which could result in a serious physical outcome post-fall. Findings include: R73 A review of R73's admission Record, dated 5/15/24, revealed R73 was an [AGE] year-old resident admitted to the facility on [DATE]. In addition, R73 had multiple diagnoses that included Dementia and Alzheimer's Disease. A review of R73's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 4/15/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) assessment that indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician orders to clean and flush a catheter for 1 (R37) of 4 residents reviewed for catheter care and management. Findings include: R37 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R37 admitted to the facility on [DATE] with diagnosis of (but not limited to) bilateral below the knee amputations, traumatic brain injury, heart failure, and neuromuscular dysfunction of the bladder. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which represented R37 was cognitively intact. During an interview on 5/15/24 at 10:36 AM, R37 stated that staff were not changing his dressings to his back and suprapubic catheter like they were supposed to. R37 said he has a foul odor coming from one of them. During an observation and interview on 5/15/24 at approximately 10:50 AM, Licensed Practical Nurse (LPN) H was observed as she changed the suprapubic (SP) tube dressing. LPN H removed the old…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide palatable food for 1 Resident (R48) of 28 sampled residents, resulting in the potential for poor nutrition and poor wound healing. Findings included: Review of R48's face sheet dated 5/20/24 revealed, she a [AGE] year-old female admitted on [DATE], she had diagnoses that included: pressure ulcer of left heel, unstageable, diabetes mellitus 2, lymphedema, pressure ulcer of right buttock, stage 2, non-pressure chronic ulcer of left calf, weakness, abnormalities of gait and mobility, and need for assistance with personal care. R48 was her own responsible party. During an interview with R48 on 05/13/24 at 1:41 PM R48 was very concerned the food being cold and not being able to eat food that was cold. R48 said she tells the staff, but they do not have time to reheat her food, so she just does not eat. R48 was observed in bed on 5/16/24 at 9:01 AM, R48's breakfast tray was in front of her and looked untouched but R48 said she had taken a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reveiew, the facility failed ensure 1 resident (R64) of 1 Resident reviewed for therapy services, had follow up appointment related to medical equipment needed for physical therapy, resulting in pain and frustration with the use of the equipment. Findings included: Review of R64's ADL (activities of daily living) care plan revealed he was [AGE] years old and had diagnose that included encephalopathy (brain disease) and epilepsy (seizure disorder), Left above the knee amputation. No interventions for staff to assist him with his prothesis were located. Review of R64's discharge care plan revealed that on 9/19/23 his guardian agreed with a long term plan for nursing home care. During an interview with R64 on 5/13/24 at 12:52 PM he expressed frustration with the facility not assisting him to get adjustments completed on his prosthetic leg, he explained he stopped using it because it hurt. R64 said the therapist wanted him to keep the leg all day but it dug into his groin.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00142853 and the annual survey Based on interview and record review, the facility failed to maintain complete and accurate medical records for 3 of 29 (R5, R26, and R137) sampled residents, resulting in the potential for providers not having an accurate and complete picture of the resident's stay at the facility. Findings include: R137 A review of R137's admission Record, dated 5/14/23, revealed R137 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R137 had multiple diagnoses that included toxic encephalopathy (brain swelling caused by an infection or exposure to toxic substances), vascular dementia, depression, anxiety, and cognitive communication deficit. A review of the facility's investigative documentation for an incident on 2/8/24 revealed the following: - Facility investigation, undated, revealed a CNA (certified nursing assistant) staff member stopped by R62's and R137's room because she did not observe R62 in his bed where he had last been seen a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain clean and sanitary medical equipment at bedside for one Resident (R53) reviewed, resulting in the potential for the use of an unsanitary medical device. Findings: The Minimum Data Set (MDS) for R53 dated 3/25/24 Section K reflected R53 has a feeding tube. Section K also reflected R53 received 26 to 50% of the total calories received through the feeding tube. On 5/13/24 at 11:23 AM, R53 was asleep in bed. Observed on the night stand next to the bed was a graduated vessel and a large syringe used for the Resident's feeding tube. It was observed that the vessel was dated 3/30/24 and contained a sticky substance in the bottom of the vessel. The large syringe was not dated. An off-white substance, assume left-over nutritional material, remained at the bottom of the syringe barrel, and filled the tip of the syringe. This indicated that the undated syringe had not been cleaned after the last use. On 5/13/23 at 2:30 PM an interview was conducted with the Director of Nursing (DON) in the room of R53. The DON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-20 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Infection Preventionist (IP) completed specialized training in infection prevention and control, resulting in the potential for knowledge deficits pertaining to current infection prevention and control standards and infectious disease outbreaks. Findings include: According to the Centers for Medicare and Medicaid Services (CMS) Infection Prevention, Control & Immunizations pathway, dated April of 2024, the designated Infection Preventionist is required to complete specialized training in infection prevention and control prior to assuming the role of the Infection Preventionist. In an interview on 5/16/2024 at 1:02 PM, the Director of Nursing (DON) reported there was not currently an employee with specialized training in infection prevention. The DON reported Registered Nurse (RN) Unit Manager Z is the new facility IP and had been working on her IP certificate but had not yet completed her certificate. RN Unit Manager Z reported she took over as the IP a few months ago and had been working on her IP certificate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142132 Based on observation, interview and record review, the facility failed to provide adequate supervision to prevent falls for 1 Resident (R6) of 3 residents reviewed for falls, resulting in R6 having multiple avoidable falls. Findings included: Review of R6's face sheet dated 2/22/24 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: encephalopathy (Brain disease), dementia, bipolar disorder, difficulty walking, weakness and chronic pain. R6 was not her own responsible party. Review of R6's care plan dated revision on 1/22/24 revealed, R6 is at increased risk for decreased functional mobility and ADL's (activities of daily living) related to increase risk for fatigue and weakness, decreased alertness, increased confusion, and muscle weakness, secondary to encephalopathy, increased difficulty handling complex tasks, decreased coordination and motor function, increased confusion and disorientation secondary to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0697 — failed to manage pain — pattern
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142132 and MI00142485 Based on observations, interviews and record review, the facility failed to provide adequate pain relief, accurate assessment of pain, and pain medication as ordered to 2 Residents (R5 and R7), resulting in R5 and R7 experiencing unnecessary pain. Findings included: Review of R 5's face sheet dated 2/21/24 revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: fractured left tibia (lower leg bone), abnormal gait (walking) and mobility, low back pain, and weakness. He was his own responsible party. Review of R5's care plan dated 1/4/24 revealed, R5 has a potential for alteration in comfort: fracture of left leg. Goal: R5 will have effective pain relief with interventions as evidence by verbal responses indicating relief; and/or no facial grimace, and no behavioral indication of discomfort. There was no indication of his long-term chronic pain and his expectation of effective pain relief. During and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142132 Based on interview and record review the facility failed to accurately account for the dispensing of 4 Residents (R5, R7, R8, R9) narcotic medications of 4 Residents reviewed for narcotic medication use, resulting in the potential for overdose, missing doses, and drug diversion. Findings included: The facility provided a copy of Controlled Medication Storage, Security and Disposition dated 6/2006 with a revision dated of 12/2016 for review. The policy reflected, 12. Controlled medication accountability records are maintained in a separate binder for ease of access and auditing purposes . Review of R 5's face sheet dated 2/21/24 revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: fractured left tibia (lower leg bone), abnormal gait (walking) and mobility, low back pain, and weakness. He was his own responsible party. Review of R5's care plan dated 1/4/24 revealed, R5 has a potential for alteration in comfort:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00142132 Based on observation, interview, and record review, the facility failed to ensure 1 of 3 medication carts were under double lock for controlled substances and accounted for each shift change by 2 nurses. Findings include: The facility provided a copy of Controlled Medication Storage, Security and Disposition dated 6/2006 with a revision dated of 12/2016 for review. The policy reflected, 3. Medications listed in Schedules II, III, IV, and V are stored under double lock separated from other medications .The medication nurse on duty maintains possession of the key to the controlled medication storage areas and assumes responsibility for controlled substance key custody throughout the duration of their shift .6. A physical inventory of controlled medication is conducted by two licensed nurses and is documented on the controlled substance accountability record at each shift changes or whenever there is an exchange of keys between off-going and on-coming licensed nurses . During an observation and interview on 2/22/24 at approximately 11:30 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142132 and MI00142485 Based on observations, interview and record review, the facility failed to treat 2 Residents (R5 and R7) of two reviewed with dignity, resulting in pain and feelings of frustration. Findings included: Review of R5's face sheet dated 2/21/24 revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: fractured left tibia (lower leg bone), abnormal gait (walking) and mobility, low back pain, and weakness. He was his own responsible party. Review of R5's Brief Interview of Mental Status (BIMS) dated 1/8/24 revealed he scored 14/15 (normal cognition). During and observation/interview on 2/21/24 at 8:19 AM, R5 was up in his wheelchair moving about independently in his wheelchair. R5 was asked about his care. R5 was visibly upset and reported he was glad to be going home today. He reported he did not always receive his pain medications and when they did provide it, they did not provide it timely. He reported he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This intake pertains to intake number MI00136899, MI00138532 and MI00138627. Based on observations, interviews, and record review the facility failed to assess, monitor and treat 2 Residents' (R2 and R12) medical needs, resulting in R2 not being adequately assessed for fluid retention and requiring hospitalization/treatment for fluid retention and R12 not being provided post-surgical care as directed by her surgeon. Findings include: R2 Review of R2's face sheet dated, 9/8/23 revealed she was an [AGE] year-old female admitted on [DATE] and last admission was on 2/16/23. She had diagnoses that included, chronic respiratory failure with hypoxia, diabetes mellitus, muscle weakness, dysphagia (difficult swallowing), morbid (severe) obesity, chronic diastolic (congestive) heart failure, and chronic kidney disease, stage 3. She was her own responsibility party. Review of R2's electronic medical record (EMR) revealed the following weights were recorded. 1/10/23 296.6 pounds, 2/16/23 254.4 pounds, 2/17/23 288.6, 3/10/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-12 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This intake pertains to intake MI00138532, MI00138627 and MI00138674 Based on observations, interviews, and record reviews, the facility failed to provide adequate nursing staffing to meet 1 Resident's (R12) care needs resulting in R12 not receiving timely incontinence care and other care in a timely manner. Findings include: Review of R12's face sheet dated 9/6/23 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and she had diagnoses that included: paraplegia (loss of movement in her legs), muscle weakness, and rheumatoid arthritis. R12 was her own responsible party. Review of R12's care plan revealed she had a care plan for impaired functional mobility and activities of daily living dated initiated 6/28/21 and a revision on 9/7/23. Interventions included: total assistance with bathing, bed mobility assist of 2 people, dressing assist of 2 people, eating requires physical assistance of one person in her room, elimination: wears incontinence products, may place liner in brief check and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-04-27 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to maintain proper infection control practices in the facility, potentially affecting all facility residents, resulting in improper wearing of personal protective equipment (face masks), R8's catheter bag being left on the bare floor, an unclean shower room, and the potential for the spread of illness and/or disease. Findings include: During an observation on 04/26/23 at 02:15 PM, Licensed Practical Nurse (LPN) C was observed at the medication cart across the hall from the Shore Nurse's Station with her surgical mask positioned below her nose, but covering her mouth. During an observation on 04/26/23 at 02:20 PM, certified nursing assistant (CNA) D was observed coming out of a resident room on the Harbor unit after providing care. CNA D had her surgical mask positioned below her nose, but covering her mouth. During an observation on 04/26/23 at 02:20 PM, CNA E was observed walking down the hallway on the Terrace unit with her surgical mask positioned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-27 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain ongoing communication with the dialysis facility for one resident (R71), resulting in the facility not consistently communicating information to the dialysis center prior to R71's treatments. Findings include: A review of R71's admission Record, dated 4/26/23, revealed R71 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R71's admission Record revealed multiple diagnoses that included end stage renal disease, diabetes, and dependence on renal dialysis. A review of R71's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 2/28/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 12 which revealed R71 was cognitively intact. During an interview on 04/25/23 at 10:45 AM, R71 stated the facility does not always fill out a communication sheet and send it with him when he goes to the dialysis center for his treatments. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one resident (R51) reviewed for personal hygiene care received necessary nail care, resulting in a dependent resident not receiving timely and appropriate personal care to maintain comfort and hygiene. Findings include: Review of face sheet dated 4/27/23 revealed R51 initially admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses that included congestive heart failure, muscle weakness, traumatic brain injury, immobility syndrome (paraplegic), and paraplegia. R51 was their own responsible party and their most recent BIMS (Brief interview for Mental Status) assessment dated [DATE] revealed a score of 15/15, indicating the resident was cognitively intact. On 04/25/23 at approximately 12:45 PM an interview was completed with R51 in their room. R51 admitted that he declines showers and wound changes at times, but stated he had not gotten help with cutting his fingernails after asking multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely physician response to pharmacy recommendations for one sampled resident (R8) out of five residents with drug regimen reviews, resulting in unnecessary and unmonitored medication use. Findings include: Resident #8 Review of R8's face sheet dated 4/27/23 revealed she initially admitted to the facility on [DATE] with diagnoses that included: Fracture of femur, dementia, repeated falls, bipolar disorder and retention of urine. R8 was not her own responsible party. Review of R8's Pharmacist Medication Review dated 4/4/23 revealed a recommendation: This resident has an order for olanzapine (Zyprexa) 7.7 mg po HS (antipsychotic medication) and Trazadone 50 mg po HS (antidepressant medication). Both are due for a gdr (gradual dose reduction) consideration at this time. Recommendations: Please evaluate if resident is a candidate for a gdr at this time. CMS requires that antipsychotics used to manage behavior or stabilize mood be evaluated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-27 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 5 residents (R54) was offered the influenza vaccine during influenza season, resulting in R54 or their responsible party not being given the option to receive or decline the vaccine. Findings include: A review of R54's admission Record, dated 4/27/23, revealed R54 was an [AGE] year-old resident admitted to the facility on [DATE] and re-admitted on [DATE]. In addition, R54's admission Record revealed multiple diagnoses that included a cerebral infarction (brain bleed), dementia, and depression. In addition, R54's admission Record revealed she had an activated power of attorney for health care decisions. A review of R54's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 1/24/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 5 which revealed R54 was severely cognitively impaired. A review of R54's electronic medical record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$67,541 in federal fines across 2 penalties. 2 Medicare payment denials on record.

  • $51,948 — penalty dated 2025-05-01
  • $15,593 — penalty dated 2023-09-12
  • Medicare payment denial — starting 2025-05-27 for 8 days
  • Medicare payment denial — starting 2024-06-19 for 35 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE PEPLINSKI GROUP — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.1-0.1 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 4 of 53.5+0.5 vs chain
The other 9 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VANDAMME, KARENIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNF20%since 04/01/2010
ACKERMAN, RICKYIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 04/01/2010
PEPLINSKI, TODDIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 04/01/2010
SCHADE, JEFFERYIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 04/01/2010
THOMPSON, BRIANIndividualCORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 04/01/2010
SOLAREWICZ, KRYSTYNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/13/2025
WILDEY, ALICIAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/12/2022
WINKELS, KATHYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/05/2016
THE PEPLINSKI GROUP INCOrganizationADP OF THE SNFsince 11/01/2024

CMS files one row per role, so the 23 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.8M
Net patient revenuemost recent cost report
+0.3%
Operating marginrevenue minus expenses
$1.3M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 71%Medicare 4%Other / private 25%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$307per resident / day
operating cost
$9,327per month
≈ monthly operating cost
$308per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235116. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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