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Gladwin Pines Nursing and Rehabilitation Center

449 Quarter Street, Gladwin, MI 48624 · For profit - Limited Liability company · 84 certified beds · (989) 426-3430 Medicare & Medicaid certified

Call the home — (989) 426-3430 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Sep 20255 actual-harm citations$144,208 in federal fines2 Medicare payment denials
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $144,208 in federal fines (most recent 2025-09-11)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1277 E Cedar Ave · (989) 426-1100 · Call to confirm hours
Pharmacy
307 W Cedar Ave · (989) 709-5288 · Call to confirm hours
Grocery
1106 W Cedar Ave · (989) 426-2301 · Call to confirm hours
Park
100 N Cayuga St · (989) 426-8126 · Typically dawn to dusk
Place of worship
3400 Buzzell Rd · (989) 426-8102

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.9%10.8%15.4%better
Long-stay residents who lose too much weight3.7%5.4%5.4%better
Long-stay residents with a catheter left in their bladder1.7%0.8%0.9%worse
Long-stay residents with a urinary tract infection2.9%1.5%2.0%worse
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.1%3.0%3.3%worse
Long-stay residents whose ability to walk worsened19.0%12.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication33.5%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers6.8%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control26.6%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.5%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.7%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine95.2%79.5%79.4%better
Short-stay residents rehospitalized after admission17.5%24.0%22.6%better
Short-stay residents with an outpatient ER visit19.6%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.341.841.67better
Long-stay outpatient ER visits per 1,000 resident days3.371.641.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 75 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.5%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
43.8%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 43.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.5%CMS range 43.5–64.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.2–16.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge47.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge31.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.3–11.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.93
RN hours/ resident / day
0.51
LPN hours/ resident / day
2.88
Aide hours/ resident / day
4.33
Total nurse hours/ resident / day
0.64
RN hoursweekends
45.5%
Total nursing turnover
55.0%
RN turnover

How full it usually is: this home is certified for 84 beds and averages 75.0 residents a day — about 89% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.33 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.93 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.88 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.05 hrs/resident/day on weekends vs 4.44 on weekdays — 9% thinner on weekends. RN hours go from 1.05 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-09-11)
8
at the previous standard inspection (2024-08-07)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

30 citations, most serious first. The 15 most serious are shown; the remaining 15 are one tap away and print in full.

  • Actual harm · Gcited before2025-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received timely and accurate assessments and monitoring for changes in condition for five of eight residents (Resident #77, Resident #45, Resident #51, Resident #7, and Resident #46) reviewed for quality of care. Findings: Resident #77 (R77) Review of an admission Record revealed R77 was an [AGE] year-old-male, originally admitted to the facility on [DATE] following a 15-day hospital stay, with pertinent diagnoses of a urinary tract infection (UTI), a stage 4 pressure ulcer of the sacrum, congestive heart failure, diabetes mellitus, low blood pressure, and retention of urine. R77 was admitted to the facility as a full code and was able to answer questions. Review of an Inpatient Discharge Summary for R77 dated 07-24-25 at 10:58 AM reflected the following information regarding R77's hospital stay and discharge orders: (a) on 07-14-25, R77 had a surgical excision and debridement of a stage 4 sacral wound, and a wound vacuum (negative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility policy for pressure injury/wound management and ensure treatments were ordered and completed, for 3 of 17 residents (Resident #15, #7, and #5), reviewed for the treatment and prevention of pressure injuries.Findings:Resident #15 (R15) Review of an admission Record revealed R15 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: pressure ulcer of the sacral region with osteomyelitis (infection in the bone.) Review of R15’s “Order Summary” dated 7/27/25 revealed an active order (as of 9/11/25) for “Dakins (full strength) External Solution 0.5 % (Sodium Hypochlorite) Apply to Coccyx Wound topically every shift for Wound cleansing.” Review of R15’s wound clinic “Physician Orders Details” dated 8/1/25 revealed, “…The periwound skin appearance exhibited: Maceration, Rubor…Wound Treatment-Wound #2 Coccyx Cleanser: Dakins Solution 0.5 % 3 X Per Day…Use FULL STRENGTH DAKIN’S SOLUTION…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-01-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00149026. Based on interview and record review, the facility failed to prevent significant medication errors for 1 resident (Resident #101) of 4 residents reviewed for medication administration, resulting in Resident #101 (R101) becoming bradycardic (low heart rate) and requiring to be transferred to a local hospital for treatment. Findings include: Review of an admission Record revealed Resident #101 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and congestive heart failure. Review of R101's Medication Discrepancy report, dated 12/13/2024 at 7:40 AM, revealed R101 received the wrong resident's medications the morning of 12/13/2024. Further review revealed the facility Medical Doctor (MD) K was contacted by Registered Nurse (RN) A. Facility MD K gave orders for nursing staff to monitor R101's vital signs and hold his morning medications. Review of R101's Provider Progress Notes, dated 12/13/2024 at 11:07 AM, revealed MD K documented R101…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00141875 Based on interview and record review, the facility failed to 1.) implement the facility policy for pressure injury/wound management 2.) ensure pressure injury/wound assessments were comprehensive and accurate, and 3.) ensure treatments were ordered and completed, for 3 of 6 residents (Resident #42, #44, and #17) reviewed for alterations in skin integrity, resulting in incomplete wound assessments, a delay in wound healing, and the worsening of wounds. Findings: Resident #42 (R42) Review of an admission Record revealed R42 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: dependence on ventilator, heart failure, and pressure injuries. Review of R42's Wound Measurement dated 5/1/24 revealed, .right heel 3.2 x 3.4 unstageable . Heel has large eschar cap . Consider wound care clinic referral . No additional wound description reflected in the wound assessment. Comprehensive wound assessments are to include location,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-06-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI0013669. Based on observations, interviews, and record reviews, the facility failed to provide adequate supervision and assistance to prevent falls for 3 residents (R26, R40 and R122) of 4 Residents reviewed for falls resulting in, R40 sustaining multiple injuries including a fracture of spine and hip, and R26 and R122 having multiple falls with injuries that required emergency room treatment. Findings included: R40 Review of R40's face sheet, dated 6/14/23 revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: left femur fracture (4/24/23), Alzheimer's Disease, muscle weakness, dysphagia (difficulty swallowing), unsteadiness on feet, and cognitive communication deficit. R40 was not her own responsible party. Review of R40's incident and accident report dated 2/11/2023 at 6:43 PM revealed she had an unwitnessed fall and staff were notified of the fall by another resident. There was no indication if the resident's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain best practices in the kitchen resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include:On 9/09/2025 at 11:00AM, during the initial walkthrough, it was observed that there was a resident's personal food item in the Therapy Room refrigerator dated 9/1-9/4. Certified Dietary Manager (CDM) L said that resident's personal food items were not usually stored in the Therapy Room refrigerator, and she noted it was past the use-by date on the sticker. According to the 2022 FDA Food Code section 3-501.18 Ready-to-Eat, Time/Temperature Control for Safety Food, Disposition. (A) A FOOD specified in 3-501.17(A) or (B) shall be discarded if it: (1) Exceeds the temperature and time combination specified in 3-501.17(A), except time that the product is frozen; (2) Is in a container or PACKAGE that does not bear a date or day; or (3) Is inappropriately marked with a date or day that exceeds a temperature and time combination as specified in 3501.17(A)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to implement an effective Infection Prevention and Control Program for a physically compromised Resident (R74) resulting in frequent infections and frequent and aggressive antibiotic therapy without analysis of recurrence, efforts to determine root cause, or actions to ensure proper implementation of infection prevention measures. Findings include:Review of the admission Record reflected R74 originally admitted to the facility 4/12/21 with current diagnoses that included: Chronic Respiratory Failure with Dependence on a Ventilator, Tracheostomy, and Gastrostomy (feeding or peg tube). The medical record reflected R74 also had a nephrostomy catheter. The medical record reflected Enhanced Barrier Precautions (EBP. An elevated level in the use of personal protective equipment) during high contact resident care.Review of the Electronic Medical Record (EMR) revealed a history of frequent infections with antibiotic therapy and included:April 2025The EMR reflected in April R74 had received Amoxicillin (an antibiotic) via peg tube for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-11 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure a qualified Infection Preventionist was in place to properly maintain, manage, and monitor the Infection Prevention and Control Program. Findings include: Review of the document provided by the facility reflected Infection Preventionist (IP) E was awarded an IP certification on 7/2/2025.On 9/11/2025 at 11:14 AM an interview was conducted with the Director of Nursing (DON) in her office. The DON reported, due to a staff vacancy, prior to 7/2/2025 an interim IP was in place. The DON later reported the previous IP left the position on 4/26/2025. The DON indicated an interim IP at the corporate level was in place from 4/26/2025 until 7/2/2025. The DON reported the interim IP monitored the Infection Prevention and Control Program from afar. The DON reported the Interim IP was in weekly or every couple of weeks. The DON reported she was not certain of the interim IP's schedule. As of survey exit no additional information was provided by the facility.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow standards of practice during medication administration for three residents' (Resident #29, Resident #67, and Resident #58) out of 17 residents reviewed. Findings: Resident #67 (R67) Review of an admission Record revealed R67 was a [AGE] year-old female, admitted to the facility on [DATE]. Review of R67’s “Order Summary” dated 2/2/22 revealed, “Ultram Tablet 50 MG (traMADol HCl) .Give 1 tablet by mouth every 6 hours as needed for pain.” Review of R67’s “Controlled Drug Receipt/Record/Disposition Form” revealed that on 8/4/25 a dose of Ultram was dispensed at 5:08 AM and again at 8:04 AM. (Approximately 3 hours apart). Review of R67’s August “Medication Administration Record” confirmed that the doses of Ultram were administered at 5:08 AM and 8:04 AM. During an interview via email on 09/11/2025 at 4:23 PM, Regional Nurse Consultant (RNC) “A” confirmed R67’s Ultram was administered 3 hours apart which did not follow the providers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to provide a safe, functional and sanitary environment resulting in an increased potential for contamination of the water supply and a possible decrease in safety for all residents: Findings include: On 9/9/2025 at 2:50PM, observed, in Hall 100 shower room, there was a call light cord wrapped around the handrail next to the toilet. Environmental Services Manager (ESM) M indicated the cord was not supposed to be wrapped around the handrail. On 9/9/2025 at 3:08PM, observed, in Hall 300 soiled linen room, the atmospheric vacuum breaker (AVB) on the sprayer line began spilling water when the foot pedal for the sprayer was engaged. ESM M was not aware the AVB was not working correctly.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to determine a resident as safe to self-administer medication for 1 resident (R73) of 2 residents reviewed for self-administration of medication. Findings include:Review of an admission Record revealed R73 admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction and cognitive communication deficit (difficulty with effective verbal and nonverbal communication, stemming from impairments in cognitive functions like attention, memory, reasoning, and problem-solving). Review of R73's Self-Administration of Medication assessment, completed upon admission on [DATE], revealed R73 was deemed unsafe to self-administer medication. Further review revealed .The resident is able to identify the medications prescribed & verbalize knowledge of potential side effects.No.The resident is capable of getting medication out of the locked drawer.No.The resident has demonstrated the capability of asking for his/her medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # 2569423Based on interview and record review, the facility failed to ensure facility staff immediately reported an allegation of neglect to the abuse coordinator for 1 resident (Resident #79) reviewed for neglect.Findings:Resident #79 (R79)Review of an admission Record revealed R79 was an [AGE] year-old female, admitted to the facility on from 6/24/25 to 7/17/25.Review of R79's Resident Assistance Form completed by R79's Family Member (FM) C revealed, It was reported to me when I arrived (07/04 ~9:45-10 AM) by (Certified Nursing Assistant [CNA] B) that PT (physical therapy) found mom soaked head to toe (and bed soaked) with urine and that the stench from her room was overwhelming. Her room still smelled when I arrived. PT almost had to cut of mom's clothes to remove them because they were so heavily soaked and clinging to her body.(CNA B) stated that he was told mom's assistant claimed mom refused care. For mom, this cannot be true! Mom is extra conscientious about her toileting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to honor bathing preferences for one resident (R39). Findings include:Review of the admission Record reflected R39 originally admitted to the facility 7/1/2022 with current pertinent diagnoses that included infection and inflammatory reaction due to internal right knee prothesis, polyneuropathy (a disease affecting peripheral nerves and features weakness and burning pain), and need for assistance with personal care. Review of the Minimum Data Set (MDS) dated [DATE] reflected R39 was cognitively intact and required partial/moderate assistance with transfers from bed to chair and to get in and out of a tub or shower.During an interview conducted on 9/9/2025 at approximately 10:45 AM, R39 reported he did not take showers because the beating of the water from the shower was too painful. R39 reported his last shower was about six months ago and has had only bed baths since then. R39 reported bed baths are not the same. R39 reported he had been offered a jacuzzi…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide tracheostomy care using sterile technique for one of three resident's (Resident #74) reviewed. Findings:Resident #74 (R74) Review of an admission Record revealed R74 was an [AGE] year-old female, last admitted to the facility on [DATE], with pertinent diagnoses of Parkinson's Disease, Alzheimer's, and a tracheostomy and ventilator dependent. During an observation on 09-09-25 at 11:45 AM, Registered Nurse (RN) P provided trach care to R74 which included replacing the inner cannula. RN P did not don sterile gloves to handle and place the inner cannula into the tracheostomy and while placing the sterile inner cannula, touched the flange of the outer cannula. During an interview on 09-09-25 at 1:46 PM, Respiratory Therapist (RT) O stated that trach care was completed twice daily and replacing the inner cannula was done utilizing sterile technique. During an interview on 09-10-25 at 8:45 AM, the Director of Nursing and the Regional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to effectively communicate and coordinate resident care with hospice for one resident (R5) of 1 resident reviewed for hospice. Findings include: Review of an admission Record revealed R5 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and complete paraplegia (loss of motor and sensory function). Review of R5's active Physician's Orders, revised 2/17/2025, revealed .Hospice to Eval and treat. Review of a current end of life Care Plan intervention for R5, revised 2/24/2025, revealed .Hospice has been elected and the facility & hospice will coordinate care & services. Review of R5's Electronic Medical Record (EMR) on 9/10/2025 at 1:58 PM revealed no hospice notes uploaded since the middle of August 2025. In an interview on 9/11/2025 at 9:39 AM, undocumented treatments of dressing changes on the Treatment Administration Record (TAR) were discussed with the Director of Nursing (DON) and Regional Nurse A. The DON reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 15 citations
  • Potential for harm · Dcited before2025-07-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00152903. Based on interview and record review, the facility failed to conduct a thorough investigation for 1 of 3 residents (R2) reviewed for abuse/neglect. Findings include: A review of R2's admission Record, dated 7/8/25, revealed they were an [AGE] year-old resident that was admitted to the facility on [DATE]. In addition, R2's admission Record revealed multiple diagnoses that included late onset Alzheimer's Disease, anxiety, and generalized muscle weakness. A review of R2's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 5/20/25, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 1 which revealed R2 was severely cognitively impaired. A review of the facility's 5-Day Investigation, dated 5/7/25, revealed on 5/1/25 at 2:40 PM the social worker (Social Services Director (SSD) D) was assessing R2's psychosocial status when R2 indicated the night aide pushed her against the wall. R2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-09 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00152903. Based on interview and record review, the facility failed to maintain a complete and accurate medical record for 1 of 3 residents (R2) reviewed. Findings include: Clear, accurate, and accessible documentation is an essential element of safe, quality, evidence-based nursing practice . Documentation of nurses' work is critical as well for effective communication with each other and with other disciplines . It also provides a basis for demonstrating and understanding nursing's contributions both to patient care outcomes and to the viability and effectiveness of the organizations that provide and support quality patient care . High quality documentation, however, is a necessary and integral aspect of the work of registered nurses in all roles and settings . Timely documentation of the following types of information should be made and maintained in a patient's EHR (electronic health record) to support the ability of the health care team to ensure informed decisions and high quality…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00147001. Based on interview and record review, the facility failed to document resident concerns according to facility policy for 2 residents (Resident #102 and #103), of 4 residents reviewed for grievance resolution. Findings include: R102 Review of an admission Record revealed Resident #102 (R102) admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction (stroke), weakness, and hypertension. In an interview on 1/16/2025 at 2:40 PM, R102 reported ongoing issues with the facility regarding optometry care, receipt of mail, voting privileges, receipt of requested documents, and access to medical providers of her choice. R102 reported she had discussed these unresolved concerns many times with staff, including the Director of Nursing (DON), and had never received any written or formal response to her ongoing complaints. Review of R102's Progress Notes revealed a note written by the DON on 11/5/2023 at 10:34 AM at which time R102 was described…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an accurate Electronic Health Record (EHR) for two residents (Resident #101 and #102), of 5 residents reviewed for accuracy of medical records. Findings include: R101 Review of an admission Record revealed Resident #101 (R101) admitted to the facility on [DATE] with pertinent diagnoses which included dementia and congestive heart failure (CHF). Review of R101's Medication Discrepancy report, dated 12/13/2024 at 7:40 AM, revealed R101 received the wrong resident's medications the morning of 12/13/2024. Further review revealed Facility Medical Doctor (MD) K was contacted by Registered Nurse (RN) A. Facility MD K gave the order for nursing staff to monitor R101's vital signs and hold his morning medications. Review of Resident #101's December 2024 Medication Administration Record (MAR) revealed 3 medications were documented as being given to R101 the morning of 12/13/2024 by Registered Nurse (RN) A, including 1) Claritin 10mg (used to treat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-07 · tag F0756 — failed to review each resident's drug regimen — widespread
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that policies and procedures were developed and implemented for one resident (R47) of five reviewed for Medication Regimen Review (MRR) that address time frames for steps in the MRR process and steps the pharmacist must take when an irregularity requires urgent action. Findings: Resident #47 (R47) Review of a Significant Change Minimum Data Set assessment dated [DATE] reflected R47 admitted to the facility on [DATE] with diagnoses that included high blood pressure, thyroid disorder, anxiety and depression. Review of R47's Pharmacist Medication Review 2.0 assessments in the Electronic Medical Record (EMR) reflected that in March and April 2024 the pharmacist documented potential irregularities noted. The Miscellaneous tab in the EMR did not include a written notice from the pharmacist to the physician indicating what potential irregularity was identified. During an interview on 8/7/2024 at 1:30 PM, the Nursing Home Administrator (NHA) was able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-07 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement an effective and current system of surveillance for staff illnesses to identify possible communicable diseases and infections to prevent the spread of an illness/outbreak, resulting in the potential for an outbreak to go undetected. Findings: During an interview on 08/07/24 11:14 AM, Regional Nurse Consultant (RNC) D and Director of Nursing (DON) reported that they had been without an Infection Control Preventionist since July 15th/July 16th. RNC D reported that the infection control program had been a collaborative effort with the herself, the DON and the Regional Infection Control Preventionist (ICP). RNC D reported that the ICP was responsible for the tracking/surveillance of employee illness. RNC D reported that the process for employee call offs was for the personal taking the call to fill out a call-off slip and submit it to the Human Resource Director. The Human Resource Director would then turn the slips over to the ICP for tracking. RNC D reported that employee call offs were reviewed weekly in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-07 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00141875 Based on interview and record review, the facility failed to follow professional standards of nursing practice for treatment and medication administration for 4 residents (Resident #27, #32, #56, and #69), out of 10 residents reviewed for the provision of nursing services. Findings: Resident #27 (R27) Review of an admission Record revealed R27 was a [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: heart failure. Review of R27's Order Summary dated 12/29/23 revealed, Weigh daily - If weight increase by more than 2-3 lbs. on consecutive measurements or more than 5 lbs. in a week, let provider know. in the morning for chf (congestive heart failure). Review of R27's July and August Weights and Vitals Summary, reviewed on 8/6/24, revealed R27 was not weighed daily as ordered. R27 was weighed on: 07/02/2024, 07/03/2024, 07/09/2024, 07/12/2024, 07/14/2024, 07/15/2024, 07/18/2024, 07/23/2024, 07/25/2024, 07/28/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00141875 Based on observation, interview, and record review, the facility failed to secure 2 of 5 medication carts and date opened insulin pens. Findings: During an observation on 08/05/24 at 10:48 AM the 500 hall medication cart was unlocked and unattended by nursing staff. During the same observation, the following opened medications for the resident in bed 512-B were found undated: (1) Humalog Kwik pen, (2) Basaglar pen, and (3) Lantus solostar insulin pen. During an interview on 08/05/24 at 10:55 AM, Licensed Practical Nurse (LPN) D indicated that all medication carts were to be locked when nursing staff were not working at the cart and that insulin was to be dated when opened. During an observation on 08/07/24 at 8:05 AM the 600 hall medication cart was unlocked and unattended by nursing staff. During the same observation, a Humalog Kwik pen prescribed to the resident in room [ROOM NUMBER]-A was opened and not dated. Review of a facility policy titled Medication Storage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00141875 Based on interview and record review, the facility failed to thoroughly and promptly investigate an allegation of abuse for 1 resident (Resident #44) out of 3 residents reviewed for abuse, resulting in the potential for ongoing abuse during the investigation Findings: Review of the State Operations Manual revealed, Injuries of unknown source - An injury should be classified as an injury of unknown source when all of the following criteria are met: *The source of the injury was not observed by any person; and *The source of the injury could not be explained by the resident; and *The injury is suspicious because of the extent of the injury or the location of the injury (e.g., the injury is located in an area not generally vulnerable to trauma) or the number of injuries observed at one particular point in time or the incidence of injuries over time. Resident #44 Review of an admission Record revealed R44 was a [AGE] year-old female, admitted to the facility on [DATE],…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #11) out of 18 residents reviewed for dental services, was promptly assisted in replacing dentures lost at the facility. Findings: Resident #11 (R11) Review of an admission Record reflected R11 admitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (COPD), acute respiratory failure with hypoxia, depression, anxiety, protein calorie malnutrition, and cachexia (wasting syndrome). Review of an undated Inventory of Personal Possessions reflected R11 had an upper denture. The inventory was scanned into the Electronic Medical Record (EMR) on 11/23/2023. Review of a Care Plan initiated on 11/21/2023 reflected R11 has Altered functional mobility and ADLs (Activities of Daily Living) related to weakness, weight loss and pain; (R11) is experiencing a end of life prognosis, declines are expected and unavoidable. The goal was for R11 to remain pain free and comfortable.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-07 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to 1.) implement, and operationalize an antibiotic stewardship program and 2.) ensure accurate monitoring and documentation of an infection for 1 resident (Resident #32) out of 3 residents reviewed for antibiotic use and treatment. Findings: Resident #32 (R32) Review of an admission Record revealed R32 was an [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: hypertension. Review of R32's Interdisciplinary Documentation dated 5/26/2024 revealed, Questionable result of urine dipstick showed possible Leuk. and Nit. Urine specimen collected and sent to lab for u/a (urinalysis). She has had frequency and urgency with low (out)put during those voids. (she) has had a possible change in cognition level. Review of R32's Provider Note dated 5/28/24 revealed, XXX[AGE] year-old female is a long-term care resident being seen today for positive UA (urinalysis). Patient is up in chair in no acute distress. Patient denies…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-15 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 73 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 06/14/23 at 10:20 A.M., An interview was conducted with Environmental Services Supervisor E regarding the facility ventilation duct cleaning schedule. Environmental Services Supervisor E stated: The interior ducts have not been cleaned since I started. Environmental Services Supervisor E also stated: I started working here in this position about one year ago. On 06/14/23 at 10:35 A.M., A common area environmental tour was conducted with Environmental Services Supervisor E. The following items were noted: 100 Hall Staff Restroom: The return air ventilation grill was observed heavily soiled with accumulated dust and dirt deposits. 200 Hall The Main Dining Room return air exhaust ventilation grill was observed heavily soiled with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to protect the dignity and respect of two residents, (Resident #221 and Resident #171) reviewed for dignity and respect. The deficient practice resulted in Resident #221 (R221) and Resident #171 (R171) with feelings of frustration and disrespect when their care was not provided timely and in a dignified manner. Findings include: R221 Review of the Face Sheet revealed R221 admitted to the facility on [DATE]. R221's admission assessment revealed R221 was cognitively intact and required staff assistance with ambulation. During an interview on 6/14/23 at approximately 2:30 PM, R221 stated she had to wait 30-45 minutes for her call light to be answered. R221 stated that she waited so long for staff assistance to the bathroom that she used her cell phone to call the front desk to get staff assistance. R221 showed this Surveyor two outgoing calls to the facility phone number on her call log on 6/7/23 at 11:34 AM and 6/9/23 at 9:20 AM when she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assess and monitor blood sugars for one resident, Resident #43 (R43) reviewed for diabetes management. This deficient practice had the potential for R43's symptoms of hypoglycemia and/or hyperglycemia to go untreated causing an avoidable complication and decline in health status. Findings include: The facility provided a copy of the policy/procedure for Assessment & Management of Diabetes with a last revised date of May 2015 for review. The policy reflected, 5) regular review of glycemic control; the residents medical condition, functional status, and prognosis will be taken into consideration when determining pharmaceutical control, the liberalization of diet and glycemic goals. Purpose: To systematically manage and improve the care of residents with diabetes. To promote evidence-based management of individuals with diabetes, and limit development of avoidable complications . R43 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-15 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to assess and monitor a peripherally inserted central catheter (PICC) for one resident, Resident #43 (R43) reviewed for PICC management. The deficient practice placed R43 at risk for the PICC line to migrate and sustain a subsequent infection or the catheter to dislodge. Findings include: R43 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R43 admitted to the facility on [DATE] with diagnosis of (but not limited to) infection of a surgical site, diabetes, heart failure and chronic obstructive pulmonary disease. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which represented R43 was cognitively intact. Record review of the hospital record dated 5/16/23 reflected that R43 had a PICC line placed to the right upper arm for IV (intravenous) antibiotic therapy. During an interview and record review on 6/15/23 at 1:53 PM, the Director of Nursing (DON) and the Corporate Clinic Services Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$144,208 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $71,010 — penalty dated 2025-09-11
  • $17,345 — penalty dated 2025-01-17
  • $55,853 — penalty dated 2024-08-07
  • Medicare payment denial — starting 2025-02-13 for 12 days
  • Medicare payment denial — starting 2024-09-12 for 8 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE PEPLINSKI GROUP — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.1-0.1 vs chain
Health inspection 2 of 52.1-0.1 vs chain
Staffing 4 of 53.7+0.3 vs chain
Quality measures 3 of 53.5-0.5 vs chain
The other 9 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
ACKERMAN, RICKYIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2016
BAUMGARTEN, MICHAELIndividualDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 05/01/2016
PEPLINSKI, TODDIndividualDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 05/01/2016
SCHADE, JEFFERYIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2016
THOMPSON, BRIANIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2016
PLANTE & MORAN PLLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2025
PEPERA, CHRISTINEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/12/2021
POTNIS, AMARISHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2016
WINKELS, KATHYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/05/2016
GLADWIN PINES PROPERTY HOLDINGS LLCOrganizationADP OF THE SNFsince 05/01/2016
THE PEPLINSKI GROUP INCOrganizationADP OF THE SNFsince 05/01/2016

CMS files one row per role, so the 23 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
-7.9%
Operating marginrevenue minus expenses
$1.2M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 77%Medicare 5%Other / private 17%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$382per resident / day
operating cost
$11,621per month
≈ monthly operating cost
$354per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235485. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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