West Woods of Bridgman
9935 Red Arrow Hwy, Bridgman, MI 49106 · For profit - Limited Liability company · 92 certified beds · (269) 465-3017 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.1% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.1% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.0% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 4.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.1% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.5% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.0% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 5.1% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 22.4% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.6% | 14.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 89.8% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 39.7% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.5% | 11.7% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.41 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.38 | 1.64 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 34 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.7%CMS range 39.8–71.3 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 6.9–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.82 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 92 beds and averages 78.0 residents a day — about 85% occupied, or roughly 14 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.74 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.65 hrs/resident/day on weekends vs 4.08 on weekdays — 10% thinner on weekends. RN hours go from 0.55 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 15 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · Jcited before2026-01-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2698524Based on interview and record review the facility failed to adequately assess and treat a resident experiencing an acute change of condition timely for 1 (Resident #1) of 3 residents reviewed for quality of care, resulting in an immediate jeopardy when, on [DATE], Resident #1 was found unresponsive, lethargic, hypotensive (low blood pressure) and 911 EMS (emergency medical services) were not immediately contacted. Resident #1 subsequently died.Findings include:The immediate jeopardy began on [DATE] and was identified on [DATE] due to the facilities failure to assess for an acute change in condition, follow physician orders for medical laboratory testing, and notify 911 EMS when Resident #1 was found unresponsive, lethargic, hypotensive and subsequently died.On [DATE] at 4:55 PM, the Nursing Home Administrator was verbally notified and received written notification of the immediate jeopardy. The surveyor confirmed by observation, interview, and record review the immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3045701Based on observation, interview, and record review the facility failed to monitor and prevent the worsening of a pressure ulcer for 1 (Resident #5) and prevent the development of a pressure injury/ulcer in 1 (Resident #7) of 3 residents reviewed for pressure injuries/ulcers resulting in Resident #5 stage IV pressure wound (most severe, deep open wound that extends through the skin, underlying tissue, muscle and bone) worsening, and Resident #7 developing a stage II pressure injury (shallow, wound that affects both top layers of skin, and park of the under layer, appearing red, pink sore or blister).Findings include: Resident #5Review of an admission Record revealed Resident #5 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: osteomyelitis of the sacral region (an infection of the bone in the sacral- low back / upper buttock area of the body), a stage IV pressure wound, and anxiety. Review of a Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-01-16 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # 2698524Based on interview and record review the facility failed to ensure sufficient staffing to meet the needs and maintain the highest practicable well-being of 1 (Resident #1) of 1 resident reviewed for sufficient staffing, resulting in a delay in treatment for Resident #1, who experienced an acute change in condition and was not transported timely to an acute care facility and subsequently died.Findings include: Review of an admission Record revealed Resident #1 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: bipolar disorder (a mental health disorder characterized by significant mood swings), dementia (a syndrome characterized by a decline in cognitive function affecting memory, thinking, behavior, and the ability to perform everyday activities) and delusional disorder (serious mental health condition characterized by persistent, false beliefs that are not based in reality, often leading to significant distress and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-01-16 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that an effective training program for newly hired nurses was provided and monitored for all newly hired nurses in 1 of 1 resident (Resident #1) reviewed for training, resulting in a delay in treatment and emergent hospital transfer for Resident #1. Findings include:Resident #1Review of Interdisciplinary Documentation for Resident #1 dated [DATE] at 03:16 AM (3:16 am) and authored by Registered Nurse (RN) V at 8:19 am on [DATE] revealed .PA (physician assistant) notified of patient's change in condition, including hypotension (83/56 BP Blood pressure).lethargy, cool skin, significant bilateral lower-extremity edema, and blue-to purplish fluid-filled blisters on posterior heels bilaterally. After discussion, PA agreed patient requires hospital evaluation. Hospital notified and report given. Preparation initiated for transfer to hospital. Focus at this time is on facilitating transport and maintain patient safety while awaiting transfer.Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-08-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate supervision and implement interventions to prevent falls for 2 residents (Resident #1 and Resident #16) of 7 sampled residents reviewed for accidents, resulting in Resident #1 falling and sustaining a pelvic fracture, along with severe pain, and Resident #16 falling and hitting his head during an improper transfer.Findings include: Resident #1 Review of an admission Record revealed Resident #1 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Alzheimer's disease (a progressive disease that primarily affects memory, thinking and behavior). Review of a Minimum Data Set (MDS) assessment for Resident #1 with a reference date of 6/11/25, revealed a Brief Interview for Mental Status (BIMS) score of 6/15 which indicated Resident #1 was severely cognitively impaired. Section E of the MDS revealed Resident #1 exhibited wandering behavior daily during the 14-day assessment period. Section GG…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain activities of daily living (ADLs) specifically showers for 1 (Resident #5) of 8 sampled residents, resulting in an unkempt appearance and the potential for unmet care need.Findings include:Resident #5Review of an admission Record revealed Resident #5 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: osteomyelitis of the sacral region (an infection of the bone in the sacral- low back upper buttock area of the body), a stage IV pressure wound, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 5/5/26 revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated Resident #5 was cognitively intact.On 6/26/26 at 1:30 pm, Resident #5 was observed positioned on her back in bed a large brown stain was noted on the gown she was wearing and she appeared disheveled and unkept. In an observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intakes 3056471 and 3056531.Based on interview and record review facility staff failed to notify a nurse and ensure a post-fall assessment was completed timely for 1 (Resident #6) of 3 residents reviewed for falls resulting in a delay in an assessment following a staff assisted fall and the potential for an injury and/or an increase in pain to go unaddressed. Findings include: Review of Resident #6 (R#6)'s Facility Reported Incident investigation report, dated 6/6/26, indicated R#6 had pertinent diagnoses that included dementia (decline in mental abilities) with other behavioral disturbances, genetic intellectual disability (affects brain development and impacts intelligence, learning, and life skills), and osteoporosis (disease that makes bones weak). R#6's brief interview for mental status score was noted to be .8 indicating moderate cognitive impairment. The report stated, .On June 4th (6/4/26; estimated to be approximately 11:00 AM/lunch time), an assisted event (staff intervened/assisted resident) occurred when resident (R#6)'s right leg gave out while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-30 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3045701Based on interview and record review the facility failed to ensure complete and accurate medical records of 3 (Resident #5, Resident #7, and Resident #6) of 8 sampled residents resulting in incomplete and inaccurate documentation and the potential for a diminished medical outcome.Findings include: Resident #5 Review of an admission Record revealed Resident #5 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: osteomyelitis of the sacral region (an infection of the bone in the sacral- low back upper buttock area of the body), a stage IV pressure wound, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 5/5/26 revealed a Brief Interview for Mental Status (BIMS) score of 12/15 which indicated Resident #5 was cognitively intact. Review of Resident #5's medical record revealed no noted order for monitoring her wound vac. Review of Treatment Administration Record (TAR) for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a person-centered care plan for 1 (Resident #2) of 3 residents reviewed for person centered care planning resulting in the potential for injury and unmet care needs.Findings include:Resident #2Review of an admission Record revealed Resident #2 was a male who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: other displaced fracture of sixth cervical vertebra (fracture of the 6th vertebra in the neck area), syncope (fainting) and collapse, and weakness.Review of History and Physical dated 12/6/25 revealed .had a syncopal (passing out) episode this morning.On standing he lost consciousness, fell and struck his head.has neck pain.a scalp laceration (cut) was sutured (stitches).MRI (magnetic resonance imaging an non-invasive technique that produces detailed images of the internal structures of the body) showed an anterior superior vertebral body fracture (a type of compression fracture occurring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents were free from significant medication errors in 1 (Resident #1) of 1 resident reviewed for significant medication error resulting in the potential for Resident #1 to experience lethargy (decreased alertness and response), dizziness, and an increased risk for falls.Findings include:Resident #1 Review of an admission Record revealed Resident #1 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: bipolar disorder (a mental health disorder characterized by significant mood swings), dementia (a syndrome characterized by a decline in cognitive function affecting memory, thinking, behavior, and the ability to perform everyday activities) and delusional disorder (serious mental health condition characterized by persistent, false beliefs that are not based in reality, often leading to significant distress and impairment in functioning).Review of Physician Order for Resident #1 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 1210578.Based on interview and record review, the facility failed to provide care and services to promote dignity and respect in 4 of 5 residents (Resident #31, #3, #17, #16) reviewed for dignity/respect, and 7 of 12 residents from the confidential group meeting, resulting in the potential for unmet care needs and feelings of diminished self-worth, sadness, and frustration.Findings include:Resident #31 Review of an “admission Record” revealed Resident #31 was a male, with pertinent diagnoses which included: need for assistance with personal care; major depressive disorder, recurrent severe without psychotic features; difficulty walking, not elsewhere classified; and muscle weakness (generalized). Review of a Minimum Data Set (MDS) assessment for Resident #31, with a reference date of 6/17/25 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which indicated Resident #31 was cognitively intact. Further review of said MDS revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-20 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to employ an Activity Director with the required qualifications resulting in the potential for unmet met psychosocial needs, feelings of boredom and a lack of person-centered activities. This citation has the potential to impact the residents who choose to participate in structured activities and/or are dependent for their leisure needs.Findings include:Review of certification standards of the National Certification Council for Activity Professionals revealed ADC (Activity Director Certified) Certification ensures an individual has the knowledge and skills to lead and direct an activities and life enrichment department. ADC Certification validates the competencies necessary to be an Activity Director including leadership, management, advocacy, care planning and documentation.Review of Leisure engagement in older adults is related to objective and subjective experiences in aging, [NAME] K. Bone, Feifei Bu, [NAME] K. Sonke, [NAME] Fancourt (2024), revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate infection control practices that included 1.) proper hand hygiene during medication administration for 4 (R27, R6, R52, and R3) residents observed during medication administration, 2.) resident-shared equipment not being cleaned prior to use for 1 (R6) of 18 residents and, 3.) adequate Enhanced Barrier Precautions (EBP) for 2 (R3, R5) of 2 residents observed for infection control practices, resulting in the potential of cross-contamination and the harborage of pathogens leading to infection among a vulnerable population.Findings include: R27 According to R27's Minimum Date Set (MDS) dated [DATE], diagnoses included coronary artery disease, hypertension, Alzheimer's disease, dementia, anxiety disorder, and depression. During an observation, interview, and record review on 8/20/2025 at 7:05 AM with Registered Nurse (RN) L at the South Medication cart, a small clear plastic cup held multiple pills, tablets, and capsules was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-20 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to maintain a safe, functional, sanitary, and comfortable environment. This resulted in an increased potential for contamination and a possible decrease in the satisfaction of living.Findings Include:On 8/18/25 at 10:59 AM, observation of the kitchen hand sink, near the dish machine area, found that the soap and the paper towel dispenser for the hand sink are on the opposite wall as the hand sink. Further observation found the paper towel dispenser over an area used for drying clean pots, pans, and utensils.On 8/18/25 at 1:25 PM, An interview with Maintenance Director (MD) I found that the facility is in good repair, however there are a few roof leaks that pop up when the rain gets heavy. MD I has been bidding out the repairs to get them complete, but they have not been finalized and no timeline for the complete repairs have been set. On 8/18/25 at 1:47 PM, Observation of the Clean Utility storage found clean and sanitary items stored on the floor. When…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Pre-admission Screening and Resident Review (PASARR) Level II Exemption Form 3878 (Mental Illness/Intellectual Disability/Related Condition Exemption Criteria Certification Level II Screening) was completed timely for 1 resident (Resident #2) of 3 residents reviewed for PASARR, resulting in the lack of the local Community Mental Health Services Program (CMHSP) to have a complete picture of the resident status.Findings include:Resident #2Review of an admission Record revealed Resident #2 was a female, with pertinent diagnoses which included: unspecified dementia (a group of symptoms that affect memory, thinking, and problem solving that interfere with daily life), unspecified severity, with other behavioral disturbance; major depressive disorder, recurrent, unspecified; delusional disorders; and generalized anxiety disorder.Review of Resident #2's Preadmission Screening (PAS)/Annual Resident Review (ARR) Level I Screening form dated 1/31/25 revealed, .Section II Screening Criteria.1. X Yes The person has a current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2025-08-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide ADL (activities of daily living) care, to include nail care, to a dependent resident in 1 (Resident #36) of 4 residents reviewed for ADL care, resulting in the potential for Resident #36 to experience feelings of embarrassment and diminished self-esteem.Findings include:Resident #36Review of an admission Record revealed Resident #36 was a male, with pertinent diagnoses which included: spastic quadriplegic cerebral palsy (a severe form of cerebral palsy, a movement disorder, that affects movement in all limbs) and unspecified intellectual disabilities.Review of a Minimum Data Set (MDS) assessment for Resident #36, with a reference date of 6/10/25 revealed a Staff Assessment for Mental Status indicating Resident #36 had a problem with both short-term and long-term memory. Further review of said MDS revealed Resident #36 was dependent on staff for Shower/Bathe self (The ability to bathe self, including washing, rinsing, and drying self.), and Personal hygiene (The ability to maintain personal hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide individualized activities designed to support the psychosocial well-being of 1 of 18 Residents (Resident #1) reviewed for activities, resulting in a potential for feelings of social isolation, loneliness, anxiety and boredom.Findings include: Review of Revolutionizing the Experience of Home by Bringing Well-Being to Life: The [NAME] Alternative Domains of Well-Being, Copyright 2012, Rev. 2020, revealed The [NAME] Alternative defined one domain of wellness as Connectedness- the state of being connected; alive .engaged, involved . without meaningful interactions the individual can become disconnected .develop loneliness, helplessness, and boredom.Resident #1Review of an admission Record revealed Resident #1 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Alzheimer's disease (a progressive disease that primarily affects memory, thinking and behavior), major depressive disorder (persistent sad…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure adequate care and appropriate treatment for 2 residents (Resident #3 and Resident #16) of 18 sampled residents reviewed for quality of care, resulting in the potential for development of new wounds and infection. Findings include: Resident #3: Review of an admission Record revealed Resident #3 was a female with pertinent diagnoses which included diabetes, paralysis affecting right dominant side, difficulty in walking, weakness, joint inflammation, and need for assistance with personal care. Review of current Care Plan for Resident #3, revised on 3/26/24, revealed the focus, .Impaired skin integrity related to: She had a diagnosis that delay wound healing: Stage 3 kidney disease (kidney damage where the kidneys are not functioning optimally); congested heart failure; coronary artery disease; irregular heart rate; high blood pressure, and diabetes.admitted with a diabetic ulcer to her right heel that has closed and remains at risk to resurface - tx (treatment) order in place for protection only. with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to provide services to prevent the development of and promote healing of pressure ulcers/injuries for 1 (Resident #8) of 3 residents, resulting in the development of pressure ulcers. Findings include: Resident #8: Review of an admission Record revealed Resident #8 was a male with pertinent diagnoses which included need for assistance with personal care, muscle weakness, stroke, tracheostomy, diabetes, and respiratory failure. Review of current Care Plan for Resident #8, revised on 4/30/25, revealed the focus, . Altered functional mobility and ADL's (activities of daily living) related to: (Resident #8) admitted from skilled rehab to our facility for skilled rehab. Does flinch or wince when moved in bed. with the intervention .SKIN: Heels elevated in bed as tolerated; Inspect heels with care and report to charge nurse as indicated.APM (alternation pressure mattress) to bed, Setting: Static *pressure relieving pad to wheelchair *sage boots (help reduce the risk of bedsores by keeping the heel floated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide tracheostomy emergency care equipment (Ambu bag, trach device and obturator (Key component used during the insertion or change of a tracheostomy tube (trach; inserted into the stoma (opening in the trachea to maintain an open airway and facilitate breathing) at the bedside for 1 (Resident #8) of 1 resident reviewed for respiratory care, resulting in the potential of serious negative outcome if Resident #8 were to need emergent tracheostomy replacement. Findings include: According to Emergency and Basic Equipment for Individuals with Tracheostomy: All clinical staff should be aware of the location of equipment for individuals with tracheostomy. Equipment should be kept at bedside in an easily accessible location for both routine and emergency use. When transferring an individual to a different location within a unit or to an outside unit, emergency equipment should also be available.Clinicians should be prepared in case of emergency as the medical condition of a patient with tracheostomy and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record, the facility failed to ensure proper labeling of medications in 1 of 1 medication cart (South medication cart) reviewed for medication storage, resulting in the potential for residents to receive medications with altered potency and decreased efficacy.Findings include:During an observations and interview on 8/19/25 at 2:05 PM and 8/20/25 at 7:05 AM, Registered Nurse (RN) was at working out of the South Medication Cart. RN L reported she did not know everything that was in the drawer. She continued reporting she kept a few of her personal things in the drawer and used the code alert to test wander guard bracelets. Observed the top left drawer on both dates to contain:-cooking timers- glucometers-code alert tester for wander guard bracelets-key ring with multiple keys attached, RN L stated, I have no idea what those keys are for. I've never used them.-2-vape pens that were labeled with a resident's name. RN L stated, Those vaping pens were confiscated from a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain complete and accurate medical records in 1 of 18 residents (Resident #3) reviewed for accuracy of medical records, resulting in inaccurate treatment records and the potential for providers to not have an accurate picture of resident status and condition.Findings include: Resident #3: Review of an admission Record revealed Resident #3 was a female with pertinent diagnoses which included diabetes, paralysis affecting right dominant side, difficulty in walking, weakness, joint inflammation, and need for assistance with personal care. Review of current Care Plan for Resident #10, revised on 3/26/24, revealed the focus, .Impaired skin integrity related to: She had a diagnosis that delay wound healing: Stage 3 kidney disease (kidney damage where the kidneys are not functioning optimally); congested heart failure; coronary artery disease; irregular heart rate; high blood pressure, and diabetes.admitted with a diabetic ulcer to her right heel that has closed and remains at risk to resurface - tx (treatment)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-13 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00152539 Based on interview and record review the facility failed to ensure that a therapy evaluation (a process to determine a resident's need for therapy services) was completed at the time of re-admission to the facility following an inpatient hospital stay for 1 (Resident #2) of 3 residents reviewed for therapy evaluation at the time of re-admission, resulting in the potential for the inability to attain or maintain their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #2 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: muscle weakness, need for assistance with personal care, and stiffness of the right and left shoulders. Review of a Minimum Data Set (MDS) assessment for Resident #2, with a reference date of 2/3/25 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #2 was cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop person centered care plan for 2 Residents (#8 & #32) of 16 residents reviewed for person centered care plans. Findings include: Resident #8 Review of an admission Record revealed Resident #8 had pertinent diagnoses which included: need for assistance with personal care and bed confinement status. Review of a Minimum Data Set (MDS) assessment for Resident #8, with a reference date of 7/30/24 revealed a Brief Interview for Mental Status (BIMS) score of 99/15 which indicated Resident #8 was unable to participate in the assessment. Observations were made on 8/20/24 at 10:27 AM., 8/21/24 at 8:37 AM., and 8/21/24 at 12:07 AM., where Resident #8 was observed unkempt, and unshaven, with facial hair that varied in length, and growth and did not appear to be indicative of a beard or other shaped facial hair. In an interview on 8/21/24 at 2:13 PM., Certified Nursing Assistant (CNA) K reported Resident #8 required total care for activities of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00146198. Based on interview and record review, the facility failed to update the transfer status of one resident (Resident #268) of 16 residents reviewed for comprehensive care plans resulting in a skin tear. Findings include: Resident #268 (R268) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R268 admitted to the facility on [DATE] with diagnoses of unsteadiness on feet, need for assistance with personal care and difficulty walking. Brief Interview for Mental Status (BIMS) reflected a score of 13 out of 15 which indicated R268 was cognitively intact (13 to 15 cognitively intact). The most recent MDS completed on 7/18/2024 indicated a BIMS couldn't be completed. She passed away under Hospice care on 7/19/2024. Review of the Investigation Summary of the Facility Reported Incident (FRI) revealed On 7-8-2024 (R268) was sent to the hospital and had an inpatient stay and readmitted to the facility on [DATE]. Upon readmission her care plan transfer status was a 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide nail care to dependent residents in 1 of 16 residents (Resident #8) reviewed for activities of daily living needs. Findings include: Review of an admission Record revealed Resident #8 had pertinent diagnoses which included: need for assistance with personal care and bed confinement status. Review of a Minimum Data Set (MDS) assessment for Resident #8, with a reference date of 7/30/24 revealed a Brief Interview for Mental Status (BIMS) score of 99/15 which indicated Resident #8 was unable to participate in the assessment. Observations were made on 8/20/24 at 10:27 AM., 8/21/24 at 8:37 AM., and 8/21/24 at 12:07 AM., where Resident #8 was observed unkempt, and unshaven, with facial hair that varied in length, and growth and did not appear to be indicative of a beard or other shaped facial hair. During an observation and interview on 8/21/24 at 2:13 PM., Certified Nursing Assistant (CNA) K reported Resident #8 required total care for activities of daily living. CNA K reported Resident #8 required staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00146198. Based on observation, interview, and record review the facility failed to implement gait belt use for safety during transfers of 2 of 8 residents (Resident #268, Resident #61) reviewed for transfer status resulting in the potential for injury during transfer. Findings include: Resident #268 (R268) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R268 admitted to the facility on [DATE] with diagnoses of unsteadiness on feet, need for assistance with personal care and difficulty walking. Brief Interview for Mental Status (BIMS) reflected a score of 13 out of 15 which indicated R268 was cognitively intact (13 to 15 cognitively intact). The most recent MDS completed on 7/18/2024 indicated that a BIMS couldn't be completed. She passed away under Hospice care on 7/19/2024. Review of the Investigation Summary of the Facility Reported Incident (FRI) revealed On 7-8-2024 (R268) was sent to the hospital and had an inpatient stay and readmitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify PTSD (Post Traumatic Stress Disorder) triggers and implement interventions to mitigate triggers for 1 of 1 residents (Resident # 32) reviewed for trauma informed care, resulting in the potential for previous traumas to be retriggered causing mental distress. Findings include: Review of Trauma-Informed Care in Behavioral Health Services, U.S Department of Health and Human Services, 2014, revealed: Beyond identifying trauma and trauma-related symptoms, the initial objective of TIC(Trauma-Informed Care) is establishing safety .safety has a variety of meanings. Perhaps most importantly, the client has to have some degree of safety from trauma symptoms .trauma reactions can be triggered by sudden loud noises, tension between people, certain smells, or casual touches . Review of an admission Record revealed Resident #32, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: major depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-22 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Quality Assessment and Process Improvement (QAPI) meetings had the Medical Director as a mandatory attendee at least quarterly resulting in the potential for the Medical Director to not be notified of quality deficiencies occurring in the facility. Findings include: Review of the [NAME] Woods of [NAME] Quality Assurance/Process Improvement Meeting sign in sheets dated 1/17/2024 and 2/14/2024 revealed that the Medical Director did not attend. Review of the [NAME] Woods of [NAME] Infection Control Meeting that was used as the sign-in sheet for the Quality Assurance/Process Improvement Meeting dated 3/13/2024 and 4/14/2024 revealed that the Medical Director did not attend. During an interview on 8/22/2024 at 11 AM when discussing the QAPI Program, Nursing Home Administrator (NHA) A acknowledged the Medical Director didn't attend the meetings for 4 consecutive months and failed to attend at least 1 meeting in the quarter. Review of the Quality…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure proper use of personal protective equipment (PPE) for enhanced barrier precautions in 2 (Resident #1 and Resident #18) of 8 residents reviewed for implementation of enhanced barrier precautions, resulting in the potential for the spread of infection, cross contamination and disease transmission. Findings include: Resident #1 Review of an admission Record revealed Resident #1 had pertinent diagnoses which included: cerebral infarction (stroke), need for assistance with personal care and type 2 diabetes (disease that does not allow the body to regulate blood sugar) mellitus without complications. Review of a Minimum Data Set (MDS) assessment for Resident #1, with a reference date of 8/5/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident # was cognitively intact. Resident #18 Review of an admission Record revealed Resident #18 had pertinent diagnoses which included: cerebral palsy (a neurological (brain) disorder that appears in early childhood and permanently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00143833 Based on interview and record review the facility failed to ensure residents received care in accordance with professional standards of nursing practice to ensure accurate transcription of medications and monitoring of potentially dangerous medications in 1 of 2 residents (Resident #84) reviewed standards of practice, resulting in an overdose of blood thinner medication and potential bleeding. Findings include: Review of an admission Record revealed Resident #100 was a male with pertinent diagnoses which included atrial fibrillation and high blood pressure. Review of current Care Plan for Resident #100, revised on 1/19/24, revealed the focus, .Potential with acute condition change with cardiopulmonary, metabolic, or infectious complications . (Resident #100) has a history of hypertension and atrial fibrillation . with the intervention .Review hospital discharge to determine baseline upon admission .Review of residents medication regime to identify a possible ADR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-30 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00143833 Based on interview and record review, the facility failed to ensure medications were administered at the correct dose per the physician's order for 1 of 2 residents (Resident #100) reviewed for significant medication errors, resulting in the potential for adverse effects of an overdose of an anticoagulant medication. Findings include: Review of Intake dated 4/9/24, revealed, .However, the much greater concern is that this facility did not follow the prescribing instructions provided to them by (Local Hospital) for dosing (Resident #100)'s Warfarin and overdosed him causing him to have to be transported by Ambulance, put through additional examinations and tests, unknown physical damage, by having his blood way too thin. In addition, the facility and medical professionals did not follow standard protocol for Warfarin overdosing and were extremely slow to respond to this overdose when brought to their attention . Review of an admission Record revealed Resident #100 was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-06-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review the facility failed to maintain safe and sanitary conditions in the kitchen for all residents who receive food prepared or stored in the kitchen resulting in the potential for biological contamination and the potential for the development of food borne illnesses. Findings include: Review of a submitted complaint intake from a State Agency dated 06/06/23 revealed Residents are not being fed enough food. Expired food is being served. Multiple times where there has been no meat or other protein source served with meals. Facility runs out of dairy products. During the initial kitchen tour on 06/26/23 at 09:52 AM., noted an open bottle of Worcestershire sauce located on the top shelf of the middle rack in the dry storage with an open date of 01/24/22. Noted dirt, dust, and debris on the floor of the dry storage area. Subsequent observations on initial kitchen tour included . In a refrigerator next to the dietary manager office noted hard boiled eggs, ham lunch meat, and American cheese without an open date . vanilla yogurt with an open…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-28 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00137460 Based on interviews and record review the facility failed to follow posted menus for two residents (Resident #3 and #45), resulting in the potential for decline in nutritional intake and a potential for weight loss. Findings include: Resident #3 Review of an admission Record revealed Resident #3, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: Multiple Sclerosis Review of a Minimum Data Set (MDS) assessment for Resident #3, with a reference date of 05/23/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #3 was cognitively intact. During an interview on 06/26/23 at 1:16 PM., Resident #3 reported the food is terrible. Resident #3 reported the meat is dry and the potatoes are hard. Resident #3 reported there are no menus delivered to the rooms anymore. Resident #3 reported have no idea what is for lunch before I get to the dining room and it is placed in front of me. I require…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00130808 Based on observation, interview and record review the facility failed to ensure proper infection control measures were implemented for cleaning and disinfecting resident shared equipment, properly storing a nebulizer mask for Resident #59, and ensuring Resident #44's bedside fall mat had a cleanable surface area resulting in the increased potential for the development and transmission of communicable diseases and infection in a vulnerable population. Findings include: Review of a facility Policy with a date of 3/2020 revealed: Policy: It is the policy of this facility to implement the Infection Prevention and Control Program utilizing a systematic, coordinated and continuous approach guided by OSHA regulations, and pertinent state, federal and local regulations pertaining to infection control In an observation on 06/26/23 at 11:02 AM., room [ROOM NUMBER]'s bedside tables were soiled with dried crusted food, stuck on spillage, and multiple soiled cup ring marks. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-28 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00130808 & MI00130380 Based on observation, and interview, the facility failed to maintain a sanitary, home-like environment, resulting in the potential for pest harborage conditions and a non-home-like environment. Findings include: In an observation on 6/26/23 at 10:25 AM., noted in room [ROOM NUMBER], the window to the outside had clear packaging tape around the frame and opening areas which was soiled, and had stuck on dead insect carcasses. The entire window had clear packaging tape around it, which appeared to be in place as a weather strip/barrier to the outside. In an observation on 6/26/23 at 10:35 AM., noted in room [ROOM NUMBER] the window to the outside had black duct tape around the frame and opening areas which was soiled, and had stuck on dead insect carcasses. The entire window had black duct tape around it, which appeared to be in place as a weather strip/barrier to the outside. In an observation on 6/26/23 at 10:53 AM., noted in room [ROOM NUMBER] the window…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain dignity for one resident (R17) of 18 residents reviewed for dignity, resulting in the likelihood of feelings of embarrassment and humiliation based on the reasonable person concept. Findings include: According to the Minimum Data Set (MDS) 6/12/2023, R17 had a BIMS (Brief Interview Mental Status) of 99 indicating that he was not capable of making decisions on his own. Required total dependence of two-plus persons physical assistance to transfer. Resident was always incontinent of bowel and bladder dependent on staff for ADL care. His diagnoses included cerebral palsy (a condition marked by impaired muscle coordination/spastic paralysis and/or other disabilities typically caused by damage to the brain before or at birth, aphasia (disorder that affects how you communicate), seizure disorder/epilepsy, anxiety, and depression. During an observation and interview on 6/26/2023 at 11:08 AM, Certified Nursing Assistant (CNA) Z pulled R17 backwards in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify a Responsible Party of a change in care/condition for 1 of 18 residents (Resident #71) reviewed for notification of change, resulting in the Responsible Party not participating in medical decisions regarding care and treatment. Findings included: Resident #71: Review of an admission Record revealed Resident #71 was a male with pertinent diagnoses which included Korsakoff syndrome (memory disorder results from vitamin B1 deficiency, damages nerve cells, part of the brain involved with memory), traumatic head injury, Wernicke's encephalopathy (life threatening illness which affects the peripheral and central nervous system), adult failure to thrive, depression, and history of falls. Review of a Minimum Data Set (MDS) assessment for Resident #71, with a reference date of 5/3/23 revealed a Brief Interview for Mental Status (BIMS) score of 7 out of 15 which indicated Resident #7 was moderately cognitively impaired. Review of current Care Plan for Resident #71, revised on 5/2/2023, revealed the focus, .Altered functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement resident comprehensive care plans for 1 residents of 18 (Resident #8) reviewed for care planning resulting in a lack of service for residents to maintain their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of the Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual V1.17, Chapter 4, revealed, .the facility must develop a comprehensive care plan for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being . Resident #8: Review of an admission Record revealed Resident #8 was a female with pertinent diagnoses which included stroke, dementia, need for assistance with personal care, muscle weakness, legal blindness, repeated falls, difficulty in walking, anxiety, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1) follow professional standards of nursing practice for physician notification of a change in condition, 2) complete assessments when an injury occurs, 3)notify of incident to nursing staff and kitchen personnel and 4) administer treatment with an order for 1 of 18 residents (Resident #42) reviewed for accidents, resulting in the potential for further injury and the affected resident not maintaining or achieving their highest practical physical well-being. Findings include: Review of the Fundamentals of Nursing revealed, Patient care requires effective communication among members of the health care team. The medical record is an important means of communication because it is a confidential, permanent, legal documentation of information relevant to a patient's health care. The record is a continuing account of a patient's health care status and is available to all members of the health care team. [NAME], [NAME] A.; [NAME], [NAME] Griffin;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #42: Review of an admission Record revealed Resident #42 was a male with pertinent diagnoses which included ataxic gait (unsteady, staggering gait, poor balance, widened base of support), diabetes, muscle weakness, need for assistance with personal care, kidney disease, dysphagia (impairment in the production of speech resulting from brain disease or damage), and cognitive communication deficit, and unsteadiness on feet. Review of a Minimum Data Set (MDS) assessment for Resident #42, with a reference date of 5/1/23 revealed a Brief Interview for Mental Status (BIMS) score of 12 out of 15 which indicated Resident #42 was moderately cognitively impaired. Review of current Care Plan for Resident #42, revised on 2/21/23, revealed the focus, .(Resident #42) has altered functional mobility and ADLs related to blindness, age-related debility. He cannot see but is aware of his surroundings, needs guidance to ambulate to bathroom . with the intervention of .ABLE TO LEAVE ON TOILET: No stand by assist (revision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-28 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pharmacy recommended laboratory diagnostic services were followed and completed for one resident (R17) reviewed for laboratory services, resulting in the potential of delayed treatment and impaired coordination of care. Findings include: According to the Minimum Data Set (MDS) dated [DATE], R17 was unable to complete a BIMS (Brief Interview Mental Status) to determine his cognition. Section E - Behavior indicated R17 did not experience hallucinations or delusions and did not reject cares including bloodwork. His diagnoses included cerebral palsy (a condition marked by impaired muscle coordination (spastic paralysis) and/or other disabilities, typically caused by damage to the brain before or at birth), aphasia (disorder that affects how you communicate), seizure disorder/epilepsy, anxiety, and depression. Review of R17's Order Summary 12/27/2022 reported the resident was ordered Valporic Acid Solution (an anti-seizure medication, including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-01-16 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to complete an annual performance review for 2 Certified Nursing Assistants (CNAs) (CNA's F and DD) of 5 CNA's reviewed for annual performance evaluations, resulting in the potential for unidentified CNA performance concerns, a lack of training related to staff performance review outcomes, and the potential for unmet care needs.Findings include:In an email on 1/16/26 at 1:47 PM, Nursing Home Administrator (NHA) A provided information indicating CNA F was hired on 8/24/24 and no performance evaluation had been completed; and CNA DD was hired on 3/9/15 and the last documented performance evaluation was completed on 3/19/24.In an interview on 1/16/26 at 1:50 PM, NHA A reported CNA F and CNA DD did not have completed performance reviews. NHA A reported Director of Nursing (DON) B was responsible for completing performance evaluations, and Human Resource (HR) KK was responsible for maintaining a list of when performance evaluations needed to be completed.In an interview on 1/16/26 at 1:55 PM, DON B reported she was unaware she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-01-16 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure Certified Nurse Assistants (CNA's) completed the required 12 hours of in-service training to ensure continued competency in 1 of 5 CNA's reviewed for in-service training, resulting in the potential for a decrease in resident safety.Findings include:In an email on 1/16/26 at 1:47 PM, Nursing Home Administrator (NHA) A provided information indicating CNA F was hired on 8/24/24 and had completed 0 hours of in-service training.Review of a list provided by NHA A for CNA F with the assigned in-service trainings, revealed documentation that CNA F had Not Attempted to complete any assigned in-service trainings.In an interview on 1/16/26 at 1:50 PM, NHA A reported CNA F did not have 12 hours of completed in-service trainings. NHA A reported the in-services were assigned at the beginning of the year and monthly. CNAs were notified when new training has been assigned electronically. NHA A reported Human Resource (HR) KK was responsible for maintaining a list of employees and training completions. HR KK was unavailable during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-08-20 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to notify the Office of the State Long-Term Care (LTC) Ombudsman of residents who transferred from the facility, with the reason for a transfer. Findings include:Review of email dated 8/13/25 at 12:08 PM from Ombudsman PP stating they had only received one transfer report this year (2025) in May and had brought this to the facility's attention a few times. Review of email dated 8/20/25 at 10:08 AM from Nursing Home Administrator A stating the Administrator was responsible for supplying the transfer report and was looking for them.Review of email dated 8/20/25 at 11:16 AM from NHA A stating to confirm. I do not have a record of these being sent to the Ombudsman.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2025-09-18 for 7 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE PEPLINSKI GROUP — 10 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 3 of 5 | 3.7 | -0.7 vs chain |
| Quality measures | 3 of 5 | 3.5 | -0.5 vs chain |
The other 9 homes this chain runs (chain average 2.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| ACKERMAN, RICKY | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2014 |
| PEPLINSKI, TODD | Individual | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/01/2014 |
| SCHADE, JEFFERY | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2014 |
| THOMPSON, BRIAN | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2014 |
| PLANTE & MORAN PLLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2012 |
| SOLAREWICZ, MACIEJ | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2024 |
| TORREY, WENDELL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/06/2024 |
| WINKELS, KATHY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/05/2016 |
| P&M HOLDING GROUP LLP | Organization | ADP OF THE SNF | since 04/01/2014 |
| PEPLINKSI HOLDINGS, INC. | Organization | ADP OF THE SNF | since 01/01/2012 |
| RED ARROW PROPERTY HOLDINGS, LLC | Organization | ADP OF THE SNF | since 04/01/2014 |
| THE PEPLINSKI GROUP INC | Organization | ADP OF THE SNF | since 03/25/2025 |
| ACKERMAN, AMY | Individual | ADP OF THE SNF | since 01/01/2012 |
| BAUMGARTEN, MICHAEL | Individual | ADP OF THE SNF | since 01/01/2012 |
| BAUMGARTEN, THERESE | Individual | ADP OF THE SNF | since 01/01/2012 |
| PEPLINSKI, SHELI | Individual | ADP OF THE SNF | since 01/01/2012 |
| SCHADE, TAMARA | Individual | ADP OF THE SNF | since 01/01/2012 |
| THOMPSON, SHELLY | Individual | ADP OF THE SNF | since 01/01/2012 |
CMS files one row per role, so the 29 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235625. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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