WellBridge of Clarkston
5655 Clarkston Road, Clarkston, MI 48348 · For profit - Limited Liability company · 100 certified beds · (248) 707-3400 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has 2 actual-harm citations
- a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.2% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.3% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.0% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.0% | 4.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.5% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 6.7% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.4% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 5.1% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 3.4% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.9% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.2% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 91.4% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 29.8% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 7.6% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.86 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.01 | 1.64 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
57.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 392 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 59.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 169 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.43 therapist hours per resident per day in 2026Q1 — more than 73% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 57.1%CMS range 51.8–61.6 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.8%CMS range 11.0–14.8 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 59.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 53.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 98.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 6.0–10.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.91 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 92.2 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.11 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.16 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.57 hrs/resident/day on weekends vs 4.32 on weekdays — 17% thinner on weekends. RN hours go from 0.81 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
35 citations, most serious first. The 12 most serious are shown; the remaining 23 are one tap away and print in full.
- Actual harm · Gcited before2026-03-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2790121.Based on observation, interview and record review, the facility failed to ensure care was provided in a safe manner to prevent accidents for one (R802) of two residents reviewed for accidents, resulting in unnecessary pain and a fall with subsequent fractured manubrium and multiple rib fractures and transfer to the emergency department for further evaluation. Findings include:Review of a complaint filed with the State Agency included allegations that care was not provided in a safe manner to prevent a fall with injury.Review of the documentation provided by the facility identified R802 as a resident that had a fall with major injury.On 3/10/26 at 9:58 AM, R802 was observed lying in bed. When asked about with television on. When asked about their general health and what they could recall from a recent fall during care, R802 began crying and stated they were upset they didn't think they were continuing therapy and they felt they really needed it. The resident was too upset…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-08-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00138676. Based on observation, interview and record review, the facility failed to ensure accurate/completed skin assessments, timely implement adequate interventions to prevent the development and/or worsening of wounds, and failed to monitor, timely identify and treat the worsening of wounds for two (R802 and R804) of two residents reviewed for pressure ulcers, resulting in R802 to have developed bilateral heel wounds, a stage 3 coccyx wound and the need to be transferred and admitted to the hospital for the infected bilateral heel wounds which required Intravenous (IV) antibiotics; and the potential for worsening pressure ulcers for R804. Findings include: Review of a complaint submitted to the State Agency (SA) documented concerns of the facility's failure to prevent and care for pressure ulcers. On 8/16/23 at 10:27 AM, the complainant was interviewed via telephone when asked, the complainant stated R802 developed multiple wounds at the facility. The complainant stated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-10 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure proper medication storage in one of six controlled medication wall storage units. Findings include:On 3/10/26 at 10:03 AM, observation of the 800 hall narcotic storage wall unit revealed the outer door was not properly secured. Upon further observation, the outer door was able to be opened completely and there was a second inner door that also had a locking mechanism and this was also unlocked. The inner door was observed to have several rubber bands around the locking mechanism and a rubber band secured around the lock and top of the inner door. There were multiple resident narcotic medications observed stored inside. There was no staff present in the hallway.On 3/10/26 at 10:04 AM, the Administrator came onto the hallway and was asked about the unlocked controlled substance wall unit. The Administrator sent a text message via their cell phone and reported they were going to look for the Nurse.On 3/10/26 at 10:06 AM, Nurse 'B' exited a room from further down the hallway and approached the wall unit. At…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant potentially affecting all 88 residents residing in he facility, resulting in the increased likelihood for cross-contamination and bacterial harborage and accidents. Findings include: On [DATE] at approximately 8:47 a.m., an environmental tour of the kitchen was conduced with Regional Kitchen Manager Q (RKM Q). At approximately 8:51 a.m., a review of the facility ice machine was conducted which revealed an expired filter with a change by date of [DATE]. RKM Q was queried why the filter had not been changed in [DATE] as indicated and they reported they did not know, but that they they would get it changed out that day. On [DATE] during at approximately 11:13 a.m., a tour of the facility environment was conducted with the facility Administrator. At that time, the laundry room was observed for sanitary conditions and cleanliness. The area behind the multiple dryers was observed to have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one Resident (R64) of one resident reviewed for standards of practice, had complete and accurate vital monitoring per physician orders and professional standards of practice. Findings include: Review of R64's Minimum Data Set (MDS) assessment, dated 4/23/25, revealed R64 was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, diabetes, and high blood pressure. The assessment revealed R64 required supervision for transfers, walking, and toileting and showed R64 had two falls, and was on an anti-coagulant medication (blood thinner), an anti-platelet medication (second different type of blood thinner), and insulin. The Brief Interview for Mental Status (BIMS) assessment revealed a score of 9/15, which showed R64 had moderate cognitive impairment. On 5/13/25 at 1:11 p.m., R64 was observed dressed in their room, seated in a chair, with a front wheeled walker next to her. R64 was wearing white slippers with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assess, monitor and document on skin wounds or growths for two (R57 and R66) of two residents reviewed for non-pressure skin conditions. Findings include: R57 On 5/13/25 at 10:32 AM, R57 was observed lying in bed. R57 was observed to have male pattern baldness and on the top of his head there was what appeared to be a cutaneous horn (conical-shaped skin protrusions) that was observed protruding approximately 3/4-1 inch in height from the top of R57's head. R57 was asked what was on the top of his head. R57 explained he knew about the stand up thing on his head, at which time R57 grabbed it and wiggled it from side to side, and said he had not pulled it out because he knew it would bleed a lot, and that he had other similar things on his hand. Observation of R57's left hand and forearm revealed two other smaller protrusions of similar color. Review of the clinical record revealed R57 was admitted into the facility on 8/16/24 and readmitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review facility failed to complete a thorough investigation and root cause analysis of a skin tear and timely follow-up with implementation of plan for one (R61) of one Resident (with fragile skin and multiple comorbidities) reviewed for accident hazards. This deficient practice has the potential for further accidents. Findings include: R61 Record review revealed R61 was recently admitted to the facility on [DATE] after hospitalization for skilled nursing and rehabilitation services. R61's admitting diagnoses included compression of lumbar vertebra, sick sinus syndrome (a problem with the heart's natural pacemaker, the sinus node, which controls the heartbeat), postural dizziness, cirrhosis of the liver and kidney failure. Based on Minimum Data Set (MDS) assessment dated [DATE], R61 had a Brief Interview of Mental Status (BIMS) score of 12/15, indicative of moderate cognitive impairment. However, a recent practitioner evaluation (dated 5/13/25) read that R61 had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Nursing standards of practice were utilized including transcribing/implmenting Phyiscan orders and notifying administration of new skin injuries for one resident (R902) of two resident's reviewed for non-pressure wound care. Findings include: On 4/15/25 at approximately 11:21 a.m., R902 was observed in their room, laying in their bed with CNA A (Certified Nursing Assistant A ). R902's left upper thigh area was observed to have a pink/healing burn on it without any blistering. CNA A reported that it was looking better and healing. On 4/14/25 the medical record for R902 was reviewed and revealed the following: R902 was initially admitted to the facility on [DATE] and had diagnoses including Presence of Urogenital Implants and Neuromuscular Dysfunction of Bladder. A review of R902's MDS (minimum data set) with an ARD (assessment reference date) of 4/2/25 revealed R902 needed assistance from staff with most of their activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00150120. Based on interview and record review, the facility failed to notify the Physician of a change in condition post fall for one (R901) of three residents reviewed for accidents. Findings include: An allegation was sent to the State Agency on 2/10/25 alleging the facility failed to assess, monitor, and delayed sending R901 to higher level of care for injuries that resulted from a fall. Clinical record review revealed R901 was admitted to the facility on [DATE] with significant cardiac disease which included hypertensive emergencies (severe elevated blood pressure systolic pressure >180) with convulsions (involuntary muscle contractions that occur during a seizure). The medical history included lung cancer and chronic obstructive pulmonary disease (COPD) and diabetes. R901 had a Brief Interview for Mental Status (BIMS) assessed on 2/11/25 and scored 9/15 indicating moderate cognitive impairment. Record review authored by Registered Nurse (RN) D documented at 6:47 that R901 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00149594. Based on interview and record reviews the facility failed to follow the facility policy on oxygen administration, ensuring orders were timely implemented for one (R404) of four residents reviewed for a change in condition. Findings include: A review of a complaint submitted to the State Agency (SA) documented concerns regarding R404's oxygen administration while inpatient at the facility. Review of the medical record revealed R404 was admitted to the facility on [DATE]. R404's admitting diagnoses included: acute on chronic systolic congestive heart failure, atrial fibrillation, chronic kidney disease, cardiac murmur, cardiac pacemaker and dyspnea (difficulty breathing). Review of an Admission nursing assessment dated [DATE] at 2:53 PM, documented in part, . Respiratory . Equipment - Oxygen . Rate 1 L (liter) . A review of the physician orders revealed no implementation of an initial physician order for the administration of oxygen. Review of a facility policy titled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00148800 Based on observation, interviews and record review, the facility failed to implement timely resident specific interventions and provide adequate supervision to prevent falls, for one (R702) of two residents reviewed for falls. Findings include: A complaint received by the State Agency revealed that R702 had two falls after they were admitted to the facility, within nine days. The first fall was on 10/25/24 and R702 was transferred to the emergency room (ER) and returned to the facility. The second fall was on 10/31/24 and R702 was transferred to the ER and required surgery for a right hip fracture. On 10/31/24, R702 was sitting up in the wheelchair alone in their room. The compliant stated that facility was well aware that R702 was a high risk for falls and did not have appropriate interventions in place. R702 An observation of the unit where R702 was residing was completed on 12/17/24 at approximately 11:55 AM. R702 resided at the end of the hallway, second from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-05 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R60 On 6/4/24 at approximately 8:37 a.m., and again at 12:57 p.m., R60 was observed in their room, laying in their bed. R60's call light button was observed on the floor, out of reach of the resident The call light button was observed in the same spot and position during both observations. On 6/5/24 at approximately 8:54 a.m., 10:08 a.m., 11:16 a.m., and at 11:30 a.m., R60 was observed in their room, laying in their bed. R60's call light was observed on the floor out of reach of the resident. R60's call light button was in the same spot and position during all the observations. The DON (Director of Nursing) was shown R60's call light button that was out of reach during the 11:30 a.m., observation and reported that it should have been within her reach and that R60 needed a clip for their call button to hold it in place. The DON reported they would look to find a clip and that staff should be looking for the call light to ensure it is within the residents reach. On 6/3/24 the medical record for R60 was reviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 23 citations
- Potential for harm · Ecited before2024-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00141722, MI00142873, MI00140148, MI00140897 Based on observation, interview, and record review, the facility failed to ensure activity of daily living care including personal hygiene, bathing/showers, facial hair care, and dressing for eight residents, (R#'s 385, 391, 2, 39, 54, 238, 49, and 71) of 12 residents reviewed for activity of daily living (ADL) care, resulting in verbalized complaints, frustration, and embarrassment from poor personal hygiene. Findings include: A complaint was made with the State Agency that alleged residents were not receiving ADL care. R385 A review of the medical record and face sheet revealed that R385 was a former resident of the facility and they were originally admitted on [DATE]. R385's admitting diagnoses included Parkinson's, neuropathy, depressive disorder, anxiety disorder and muscle weakness. R385 was discharged home with their family with 24-hour care on 4/23/24. Based on the most recent Minimum Data Set (MDS) assessment, R385 had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a medication error rate less than five percent when six medication errors out of 27 opportunities for error were observed for three (R44, R43 and R68) out of five residents reviewed during the medication administration observation, resulting in a 22.22% error rate. Findings include: Review of a facility policy titled, Medication Administration dated 1/2021 read in part, .Medications are administered as prescribed in accordance with manufacturers' specifications . Prior to administration, review and confirm medication orders for each individual resident on the Medication Administration Record (MAR). Compare the medication and dosage schedule on the resident's MAR with the medication label. If the label and MAR are different, . the prescriber's orders are checked for the correct dosage schedule . On 6/4/24 at 8:01 AM, Licensed Practical Nurse (LPN) C was observed as part of the medication pass task. LPN C was observed to place a needle on a NovoLog FlexPen, turn the dial to 14 and inject the Insulin into…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0839 — patternEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143489. Based on interview and record review, the facility failed to verify an employee (Staff 'M') who was employed at the facility as a Registered Nurse (RN) had the required education, experience and valid nursing license to provide nursing services. This deficient practice had the ability to affect multiple residents that resided in the facility. Findings include: A complaint was filed with the State Agency (SA) that alleged the facility allowed a staff member to work 12 shifts before it was found they did not have a valid RN license. Review of documentation provided by the facility which was identical to the documentation provided from Attorney General (AG) office included an initial complaint filed by the [NAME] President of Clinical Services (Staff 'L') which documented Staff 'L' had been checking licenses of staff and identified some discrepancies with Staff 'M's license and registry information. The interview statement provided to the Office of the Oakland County…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #MI00141722 Based on observation, interview, and record review, the facility failed to ensure treatment in a dignified manner for three residents (R#'s 54, 72, and 235) of four residents reviewed for dignity, resulting in the potential for feelings of embarrassment. Findings include: A complaint was received by the State Agency that alleged residents were not being treated in a dignified manner. A review of a facility provided policy titled, Quality of Life-Accommodation of Needs was reviewed and read, Our facility's environment and staff behaviors are directed toward assisting the resident in maintaining and/or achieving independent functioning, dignity, and well-being . R54 On 6/3/24 at 9:56 AM, R54 was observed in their bed. At that time, they were asked about various aspects of their stay in the facility and said some staff, Are not respectful. R54 said staff argue and are rude to one another. R54 continued to say the facility was their home but, staff make them feel like, you are in their facility, not home. R72 On 6/3/24 at 1:24 PM, a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a Resident's personal preferences for care was honored for one (R53) of one resident reviewed for self-determination/choices. Findings include: On 6/3/24 at 9:31 AM, R53 was observed lying in bed. R53 was asked about care at the facility. R53 explained they were scheduled to get showers on Tuesday and Friday afternoons. They had asked to have them in the mornings, but had been told they could not be moved to mornings because the day shift nurse aids were too busy. Review of the clinical record revealed R53 was admitted into the facility on 6/22/22 and readmitted [DATE] with diagnoses that included: chronic obstructive pulmonary disease, heart failure and paraplegia. According to the Minimum Data Set (MDS) assessment dated [DATE], R53 was cognitively intact and required the assistance of staff for activities of daily living (ADL's). On 6/4/24 at 11:01 AM, R53 was observed lying in bed. R53 was asked about their indwelling urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00141722, and MI00142873. Based on interview and record review facility failed to follow-up and resolve a grievance promptly for one (385) of two Residents reviewed for grievances resulting in feelings of frustration. Findings include: R385 A record review revealed R385 was a former resident of the facility and they were originally admitted on [DATE]. R385's admitting diagnoses included Parkinson's, neuropathy, depressive disorder, anxiety disorder and muscle weakness. R385 was discharged home with their family with 24-hour care. Based on the most recent Minimum Data Set (MDS) assessment, R385 had a Brief Interview for Mental Status of 15/15, indicative of intact cognition. A complaint received by the State Agency revealed that R385 did not receive their showers/baths for several days despite the requests from the Resident and the family members. The compliant read in part, (R385 - Pronoun omitted) had gone couple of weeks without being showered the concerns have already been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake(s): MI00140148 Based on interview and record review the facility failed to timely and accurately transcribe Physician orders for admission medications for one resident (R387) of one residents reviewed for admissions. Findings include: On 6/3/24 a concern submitted to the State Agency was reviewed which indicated R387 was not provided their medications in a timely manner including their anticoagulant and antirejection medications used for their lung transplant. On 06/04/24 the medical record for R387 was reviewed and revealed the following: R387 was initially admitted to the facility on [DATE] and had diagnoses including Lung transplant status, and idiopathic pulmonary fibrosis. A review of R387's MDS (minimum data set) with an ARD (assessment reference date) of 9/25/24 indicated that R387 required assistance from facility staff with most of their activities of daily living. A Nursing progress note dated 9/21/23 revealed the following: Resident arrived from [local hospital] via…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a splint was applied per Physicians order for one resident (R26) of two residents reviewed for range of motion. Findings include: On 6/03/24 at approximately 9:20 a.m., R26 was observed in their room, up in their bed. R26 was observed to not have use of their right arm. No splinting device was observed applied to it. A resting hand splint was observed on their dresser. R26 was queried if any staff help offer to apply the splint and they shook their head no and indicated that staff do not offer to put it on. On 6/4/24 at approximately 8:42 a.m., R26 was observed on their room, laying in their bed. R26 was queried if anyone had offered to apply their resting hand splint on their right arm/hand and they indicated that nobody had the previous night. R26's splint was still observed in the same spot and position as the observation on 6/3/24. On 6/4/24 the medical record for R26 was reviewed and revealed the following: R26 was initially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician orders and ensure accurate documentation of an indwelling urinary catheter for one (R53) of two residents reviewed for urinary catheters. Findings include: On 6/4/24 at 11:01 AM, R53 was observed lying in bed, a urinary catheter bag was observed hanging from the bed. R53 was asked if she had any problems with the urinary catheter. R53 explained the indwelling catheter was supposed to be changed monthly, but it had been one month and four days since it had been changed. R53 then clarified, that it was not just four days overdue, but a month and four days since it had been changed. Review of the clinical record revealed R53 was admitted into the facility on 6/22/22 and readmitted [DATE] with diagnoses that included: chronic obstructive pulmonary disease, heart failure and paraplegia. According to the Minimum Data Set (MDS) assessment dated [DATE], R53 was cognitively intact and required the assistance of staff for activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake(s): MI00140148 Based on interview and record review the facility failed to timely and accurately transcribe and Administer Physician ordered medications including anticoagulant (warfarin) and antirejection medicine (tacrolimus) for one resident (R387) of one residents reviewed for significant medication administration. Findings include: On 6/3/24 a concern submitted to the State Agency was reviewed which indicated R387 was not provided their medications in a timely manner including their anticoagulant and antirejection medications used for their lung transplant. On 06/04/24 the medical record for R387 was reviewed and revealed the following: R387 was initially admitted to the facility on [DATE] and had diagnoses including Lung transplant status, and idiopathic pulmonary fibrosis. A review of R387's MDS (minimum data set) with an ARD (assessment reference date) of 9/25/24 indicated that R387 required assistance from facility staff with most of their activities of daily living. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were appropriately inventoried and stored in one (R53) resident's room. Findings include: On 6/3/24 at 9:31 AM, R53 was observed lying in bed. Four clear storage cubes were observed on R53's over-bed tray table. One of the clear storage cubes was observed to contain several medications including a bottle of Rolaids, eye drops, two inhalers and two bottles of medications that were turned on their sides so the labels could not be read. R53 was asked about the medications. R53 explained the inhalers were their medications, but the other medications were their family members medications. When asked why their family member's medications were kept in their room, R53 explained their family member would come by after work and would take the medications then. Review of the clinical record revealed R53 was admitted into the facility on 6/22/22 and readmitted [DATE] with diagnoses that included: chronic obstructive pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-06-15 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #'s MI00131428, MI00131482, MI00131728, MI00134560, MI00135871, and MI00137478. Based on observation, interview and record review, the facility failed to ensure there was sufficient nursing staff to meet resident needs which included R23, R28, R40 and R63, and multiple residents that attended the confidential resident council interview. This deficient practice has the potential to affect all residents that reside in the facility. Findings include: Review of multiple complaints reported to the State Agency included concerns allegations of not having adequate staffing to provide care per resident's plan of care, such as medications, showers/baths, toileting, and incontinence care. On 6/13/23 at 12:04 PM, an interview was conducted with Certified Nursing Assistant (CNA 'M') who reported they had worked at the facility for about five years. When asked about their current assignment, they reported the had been assigned to all of 500 hall and that they had also been given half of the 700 hall, even numbered rooms. When asked if they were able to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-15 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00131873, MI00134560, MI00135871, MI00132686, and MI00137478, Based on observation, interview, and record review, the facility failed to ensure Activity of Daily Living (ADL) care was provided for five residents (R#'s 335, 28, 236, 37, and 76) of seven residents reviewed for ADL care, resulting in verbalized complaints, and feelings of dissatisfaction and discomfort. Findings include: A review of an undated facility provided policy titled, Assisting the Nurse In Examining and Assessing the Resident was conducted and read, .4. Grooming and Dressing .As you provide the resident with personal care needs, you should note: a. The type of bath the resident likes (i.e., tub, shower, etc.); b. Assistance needed with bathing, hair and nail care, dressing and undressing, mouth care; and c. Any changes in the resident' s grooming or dressing habits .6.Ambulation. As you provide the resident with daily care, you should note: a. Assistance needed with ambulating (i.e., cane, wheelchair,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-15 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00131873 & MI00132686. This citation has two Deficient Practice Statements (DPS). DPS #1 Based on observation, interview, and record reviews the facility failed to consistently administer Parkinson's medications timely, obtain and retain consultations of appointments completed for the Parkinson's pump and implement a care plan for the care and maintenance of a Parkinson's pump for one (R51) of one resident reviewed for Parkinson's disease care. Findings include: On 6/13/23 at 11:47 AM, R51 was observed in their room. An interview was conducted with the resident at that time. R51 verbalized frustration and the concern of the timely administration of their by mouth Parkinson's medication. R51 pointed to a pump on their abdomen and stated they have a pump and take oral medications for their Parkinson's disease. R51 stated the nurses feel they have an hour before or after the due time of their oral Parkinson's medication and that is not the case for them. R51 stated they need…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00132802. Based on observation, interview and record review, the facility failed to ensure residents were treated in a dignified manner for one (R69) of three residents reviewed for dignity, resulting in the loss of autonomy, expressions of frustration, and loss of self-worth. Findings include: According to the facility's policy titled, Quality of Life - Dignity dated August 2011: Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality .Treated with dignity means the resident will be assisted in maintaining and enhancing his or her self-esteem and self-worth .Staff will knock and request permission before entering resident's rooms .Staff shall speak respectfully to residents at all times, including addressing the resident by his or her name of choice . On 6/13/23 from 11:40 AM to 12:04 PM, Certified Nursing Assistant (CNA 'C') was observed entering in and out of multiple resident rooms without knocking, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00131873. Based on observation, interview and record review, the facility failed to accommodate the needs of one (R40) of four residents reviewed for preferences/accommodation of needs. Findings include: On 6/13/23 at 11:00 AM, an interview was conducted with R40 at bedside. R40 was asked about the small circular assist rail to the right side of the bed and reported they had that installed for a few weeks and wanted another one put on the other (left) side but was told it was a state rule and both couldn't be placed. They reported they felt it would be very helpful in repositioning themselves in bed and attempting to gain some strength in their upper extremities. On 6/14/23 at 12:35 PM, R40 was asked about their ability to move both upper extremities and reported although they were not as strong as they wanted, due to arthritis, they were able to move both arms to reach to both the left and right side of the bed. Review of the clinical record revealed R40 was admitted into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number: MI00133441 and MI00137478. Based on observation, interview, and record review, the facility failed to ensure medications were prepared, administered, and documented according to professional nursing standards of practice for three (R63, R238, and R586) residents reviewed for medications. Findings include: On 6/13/23 at 11:12 AM, R63 came to the hallway and asked why they had not received their morning medications yet. R63 reported they typically received their morning medications by 9:00 AM. R63 explained they were deaf and had a cochlear implant and they were able to read lips. On 6/13/23 at approximately 11:15 AM, R63's Medication Administration Record (MAR) revealed R63's 9:00 AM medications had been signed out as administered by Nurse 'A'. On 6/13/23 at 11:25 AM, Nurse 'A' entered R63's room. R63 asked the nurse why they had not received their medication. Nurse 'A' explained they would be right back because they had to get something. On 6/13/23 at 11:32 AM, Nurse 'A'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00131482. Based on observation, interview and record review, the facility failed to provide timely incontinence care for one (R40) of three residents reviewed for bowel and bladder incontinence, resulting in discomfort and potential skin breakdown when they had to wait an extended period of time in a urine soaked brief. Findings include: Review of complaints reported to the State Agency included an allegation that residents were being left wet and/or soiled for extended periods of time. According to the facility's policy titled, Urinary Continence and Incontinence - Assessment and Management dated October 2010: .Management of incontinence will follow relevant clinical guidelines . On 6/13/23 at 11:00 AM, an interview was conducted with R40 at their bedside. At that time, R40 was wearing a hospital gown, had a stack of towels on top of the bed and reported they were hoping to get their brief changed, get dressed and washed-up soon. On 6/13/23 at 12:15 PM, R40 remained in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure consistent weights were obtained per facility policy for one resident (R60) of two residents reviewed for nutrition. Findings include: R60 was recently re-admitted to the facility on [DATE]. R60 was initially admitted to the facility on [DATE]. R60 was recently hospitalized on [DATE] and readmitted back to the facility. R60's admitting diagnoses included sepsis, decubitus ulcer (pressure ulcer) on the sacrum, acute respiratory failure, and history of stroke. Based on the MDS (Minimum Data Set) assessment dated [DATE], R60 was non-verbal and had severe cognitive impairment. R60 was totally dependent on staff assistance with their Activities of Daily Living (ADL). An initial observation was completed on 6/13/23, at approximately, 11:50 AM. R60's room door had signage that revealed they were on transmission-based (contact) precautions. R60 was observed in their bed with their eyes closed. R60 was receiving oxygen via nasal canula.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide continuous supplemental oxygen as prescribed by the physician (R8) and ensure that a physician order was in place for supplemental oxygen provided to (R59) for two of three residents reviewed for respiratory care. Findings include: R8 On 6/13/23 at 10:52 AM, an observation was made of R8's room. An Oxygen concentrator was observed on and running at 2L (liters), the tubing was observed wrapped together in front of the concentrator. R8 was not in their room. At 11:04 AM, R8 was observed in the common area propelling themselves around in their wheelchair. A portable oxygen cylinder was observed on the back of the wheelchair but was not on nor was the nasal cannula tubing attached to the resident. The tubing was wrapped inside of a plastic bag attached to their wheelchair. There was no oxygen being provided to R8. At this time an interview was attempted. R8 repetitively complained about pain in their right arm. The Director of Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-15 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure medications had the appropriate indication for use for one (R59) of five residents reviewed for the medication regimen review. Findings include: Review of the physician order and June 2023 Medication Administration Record (MAR) documented the following order, . Gabapentin Capsule 300 MG (milligram), Give 1 capsule by mouth three times a day for ANTICONVULSANTS . Review of the medical diagnoses revealed no diagnosis of a seizure disorder or convulsant disorder. On 6/15/23 at 9:28 AM, the Director of Nursing (DON) was interviewed and asked why R59's Gabapentin indication for use was documented as an Anticonvulsant when R59 did not have a medical diagnosis of convulsions or a seizure disorder, the DON then started looking into their computer system and through R59's medical record. The DON then stated in part . Why did they put that? That's not the correct diagnosis for that. She has nerve pain and that is what she takes it for . Review of the monthly pharmacist reviews dated 8/24/22, 9/6/22, 10/3/22,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-15 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
This citation pertains to intake #MI00133441. Based on observation, interview, and record review, the facility failed to lock the medication cabinet for one (R63) resident. Findings include: On 6/13/23 at 11:40 AM, Nurse 'A' left R63's room and left the medication cabinet in the room unlocked and they keys in the key hole. Nurse 'A' left the room and went to another unit to the medication room. When Nurse 'A' went to open the medication room, they realized they did not have their keys. Upon return to R63's room, Nurse 'B' was standing outside the room and handed Nurse 'A' their keys. Nurse 'A' reported she should have locked the cabinet and took the keys with her. Review of a facility policy titled, .During administration of medications, the medication cart is kept closed and locked when out of sight of the medication nurse .
- Potential for harm · D2023-06-15 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to timely provide laboratory services to two (R' 59 & 21) of two resident reviewed for laboratory services. Findings include: On 6/13/23 at 11:31 AM, R59 was observed lying on their back in bed. Upon interview, R59 stated they had pain in their stomach and . feels like my bladder is falling out of me . R59 explained that the nurses took their urine yesterday (6/12/23) however something happened to the urine and the resident stated they would have to provide the nurses with another sample. When asked what happened to their urine, R59 stated they were unsure on what happened. R59 stated they are supposed to have their labs drawn today and hopefully they can find out what is going on with them. Review of the medical record revealed R59 was admitted to the facility on [DATE] with diagnoses that included: chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia and chronic kidney disease. A Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE WELLBRIDGE GROUP — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.5 | -0.5 vs chain |
| Health inspection | 3 of 5 | 3.1 | -0.1 vs chain |
| Staffing | 3 of 5 | 3.9 | -0.9 vs chain |
| Quality measures | 4 of 5 | 4.4 | -0.4 vs chain |
The other 7 homes this chain runs (chain average 3.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| E2G, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 01/14/2011 |
| SENIOR CARE EQUITIES 18 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 12/04/2012 |
| WRONSKI, FRANK | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 01/14/2011 |
| KEEBAUGH, SCOTT | Individual | W-2 MANAGING EMPLOYEE | — | since 04/18/2021 |
| SANGSTER, TODD | Individual | CORPORATE OFFICER | — | since 01/01/2018 |
| NEXCARE HEALTH SYSTEMS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/18/2018 |
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235726. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.