WellBridge of Novi

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

58.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 409 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 66.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 173 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.55 therapist hours per resident per day in 2026Q1 — more than 85% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 100 beds and averages 86.9 residents a day — about 87% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.24 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.72 hrs/resident/day on weekends vs 4.45 on weekdays — 16% thinner on weekends. RN hours go from 0.95 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

32 citations, most serious first. The 15 most serious are shown; the remaining 17 are one tap away and print in full.

• Immediate jeopardy · Jcited before2025-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00153179. Based on interview and record reviews the facility failed to adequately assess/monitor a resident with an identified change of condition, notify the Physician of continued decline and transfer the resident to a higher level of care in a timely manner, for one of six residents reviewed for a change in condition, resulting in an approximately 12 hour delay in identifying and treating the resident for an acute stroke contributing to the resident's death. The deficient practice resulted in the increased likelihood of serious harm, serious injury and/or death to occur. Findings include: The Immediate Jeopardy (IJ) began on [DATE] when the facility staff failed to adequately assess/monitor R802 who had an identified change of condition and notify the Physician of the continued decline. The IJ was identified on [DATE] and the Administrator was notified of the Immediate Jeopardy on [DATE] at 4:08 PM. A plan of removal was requested at that time to remove the immediacy. The…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited beforedisputed · IIDR2025-10-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2634191Based on interview and record review the facility failed to ensure a resident's safety to prevent a fall and ensure x-rays pertaining to the fall were completed timely for one (R702) of one resident reviewed for falls resulting in R702 falling out of bed, sustaining a fracture to the right femur that required hospitalization, surgery and led to their death. Findings include:Complaints were filed with the State Agency (SA) that alleged R702 fell out of their bed trying to attempt to grab their food tray and feed themselves. The complainant reported R702 required 1:1 feeding assistance for all meals/snacks as they suffered from severe Rheumatoid Arthritis (an inflammation that causes swollen joints causing difficult performing daily activities) and Osteoarthritis (joint disease that causes pain, stiffness and loss of function). The complainant noted that a full lunch tray was placed out of reach of R702 on or about 5/13/25. The resident was sitting on the side of their bed…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2024-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00144138. Based on interviews and record review, facility failed to implement interventions and or provide adequate supervision to prevent injuries/falls for one (R901) of two Residents reviewed for falls, resulting in hospitalization for left hip fracture, preceded by emergency room visits, with subsequent decline in overall condition, pain (per the reasonable person concept) and death. Findings include: Review of the complaint received by the State Agency read in part, (relationship omitted) has had multiple falls, with the most previous breaking (gender omitted) hip. A review of R901's death certificate dated 3/6/24 read manner of death Accident; Describe how the injury occurred Fall; place of injury nursing home. R901 was admitted to the facility for skilled nursing care and rehabilitation after hospitalization. R901's admitting diagnoses included respiratory failure, heart failure, acute urinary tract infection, anxiety, and depression. R901 had dysphagia (difficulty with…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2023-02-15 · tag F0660 — isolated
  Plan the resident's discharge to meet the resident's goals and needs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00134357. Based on interview and record review, the facility failed to discharge on e (R88) of three residents reviewed for discharge, with physician ordered oxygen, resulting in an emergent hospital transfer for acute respiratory failure with hypoxia (low blood oxygen levels) and hypercapnia (high levels of carbon dioxide in the blood) and an admission to the intensive care unit (ICU). Findings include: Review of a complaint submitted to the State Agency on 1/17/23 revealed it was alleged R88 was discharged home without oxygen and was admitted to the hospital in intensive care. On 2/10/23 at 3:56 PM, the complainant reported R88 was started on oxygen while a resident at the facility and discharged without it even though their oxygen was low when not using it. The complainant reported the home health care (HHC) nurse attempted to contact the facility and eventually R88 was sent to the hospital and admitted into intensive care. On 2/14/23 at 11:14 AM, during a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Actual harm · G2023-02-15 · tag F0725 — failed to have enough nursing staff — isolated
  Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
  What the surveyor found here — an excerpt from the official record, may be distressing

  This citation pertains to Intake Number(s): MI00130570, MI00130946, MI00128064, MI00133318. Based on observation, interview, and record review, the facility failed to ensure there was sufficient nursing staff to care for all 84 residents in the facility. This resulted in extended call light response times, delay in incontinence care for R188, and delay in medication administration for R190 and R189 who was tearful due to pain and expressed feeling like they were going to have a panic attack when they did not receive their morning medications until several hours after they were due to be given. Findings include: On 2/12/23 at 8:54 AM, an observation of the call light monitor located on the unit revealed several call lights were activated, including R188's since 7:56 AM (58 minutes earlier) and another resident on the 100 hallway since 8:19 AM (35 minutes earlier). On 2/12/23 at 9:00 AM, R188 was observed in their room with a visitor. When queried about the care in the facility, R188's family member reported there was not enough staff at the facility. They explained they arrived…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-10-07 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2634191.Based on interview and record reviews the facility failed to timely implement orders as directed by the Provider for one (R702) of one resident reviewed for a change of condition. Findings include:A review of the medical record revealed R702 was re-admitted to the facility on [DATE] with a primary diagnosis of acute on chronic diastolic (congestive) heart failure and additional diagnoses of edema, paroxysmal atrial fibrillation and acute embolism and thrombosis of unspecified deep veins of lower bilateral extremity. A Minimum Data Set (MDS) assessment dated [DATE] noted a Brief Interview for Mental Status (BIMS) score of 13, which indicated intact cognition. A review of the progress notes revealed the following: A nursing note dated 4/25/25 at 6:15 AM, documented . Resident stated she was having chest pain. Given Nitroglycerin x3. She then stated that her whole body is hurting . given.pain medication. She then began to ask where her daughter is & where is she at. Stated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-10-07 · tag F0777 — isolated
  Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2634191.Based on interview and record reviews the facility failed to ensure a STAT (immediate) chest x-ray was ordered and completed as noted by the physician assistant for one (R702) of one resident reviewed for radiology services. Findings include:A review of the medical record revealed R702 was re-admitted to the facility on [DATE] with a primary diagnosis of acute on chronic diastolic (congestive) heart failure and additional diagnoses of edema, paroxysmal atrial fibrillation and acute embolism and thrombosis of unspecified deep veins of lower bilateral extremity. A Minimum Data Set (MDS) assessment dated [DATE] noted a Brief Interview for Mental Status (BIMS) score of 13, which indicated intact cognition. A review of a Physician progress note dated 4/28/25 at 1:57 PM, documented in part . Reason for visit: request by patient/family/nurse regarding weakness, fatigue, pain. Patient seen and examined. C/O (complaints of) increased weakness and fatigue. Also C/o generalized…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-05-30 · tag F0635 — isolated
  Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00153132. Based on interview and record review, the facility failed to accurately reconcile and implement physician's orders from the hospital upon admission into the facility for one (R803) of two residents reviewed for admission orders, resulting in increased psychiatric symptoms including agitation, throwing objects, and combativeness. Findings include: A review of a complaint submitted to the State Agency revealed an allegation of R803 not receiving appropriate care by the facility. On 5/27/25 at 11:18 AM, an interview was conducted with the complainant. The complainant reported concerns about how R803 presented when she visited her in the facility prior to being discharged . The complainant reported R803 had a diagnosis of bipolar disorder and had a recent psychiatric hospitalization where she was started on a new medication (Abilify) in addition to the medications she took previously, including Lithium (a mood stabilizer that treats or prevents manic episodes…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-04-17 · tag F0585 — failed to handle grievances — isolated
  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to address grievances for two residents (R#'s 29 and 81) of two residents reviewed for grievances, resulting in verbalized complaints and frustration between roommates. Findings include: On 4/15/25 at 9:30 AM, R81 was up in their room seated in their wheelchair. They were asked if they had any concerns and said they do not get along with their roommate, R29. On 4/15/25 at 9:32 AM, R29 was observed in their bed. They were asked if they had any concerns and agreed with R81 saying they did not get along. R29 was asked if facility staff were aware they didn't get along and they said staff were aware and they requested a room change about a month ago. They were asked if they filed a grievance and if the facility had followed up with them and they said they didn't know they could file a form and no one had followed up regarding their concerns. On 4/16/25 at 9:59 AM, grievances for R81 and R29 were requested, and it was reported by the Administrator neither resident had any grievances on file. 4/16/25 at 10:29 AM, a…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-04-17 · tag F0641 — isolated
  Ensure each resident receives an accurate assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Minimum Data Set (MDS) Assessments were completed accurately for one (R2) of 20 reviewed. Findings include: According to the Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual. Link to the LTCF RAI User's Manual: https://www.cms.gov/files/document/finalmds-30-rai-manual-v1191october2024.pdf: .an accurate assessment requires collecting information from multiple sources .Those sources must include the resident and direct care staff on all shifts, and should also include the resident's medical record, physician . Review of the clinical record revealed R2 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses that included: gastrostomy status, aphasia, altered mental status, other seizures, acute kidney failure, type 2 diabetes mellitus with hyperglycemia, moderate protein-calorie malnutrition, adult failure to thrive, myelopathy, unspecified dementia, and malignant neoplasm of thyroid gland. Review of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-04-17 · tag F0658 — failed to meet professional standards of care — isolated
  Ensure services provided by the nursing facility meet professional standards of quality.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to ensure consistent professional standards of practice were utilized by two nurses (Licensed Practical Nurse- LPN) LPN A and LPN B of four nurses reviewed for medication administration observation for one resident (R31). Findings include: On 4/16/25 at 8:41 AM, LPN A was observed preparing the morning medications for R31. LPN A completed their medications checks and instructed LPN B (a newly hired nurse in training) to obtain clonazepam from the controlled medication cabinet in the hallway. At 8:46 AM LPN B returned and gave LPN A the pill in a medication cup. LPN A added the pill to the rest of R31's morning medications. LPN A then gave LPN B the cup containing R31's morning medications to administer. LPN B administered the morning medications to R31. LPN A then signed off on the medications as administered. A review of a facility policy titled Medication Administration dated 9/1/23, documented in part . Right resident, right drug, right dose, right route, right reason, right documentation and right time, are…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-04-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain neurology consult documentation and implement recommendations to start medication for multiple sclerosis (MS) and ensure timely follow-up evaluation was coordinated per recommendation for one (R47) of one resident reviewed for quality of care. Findings include: On 4/15/25 at 9:17 AM, R47 was observed lying in bed, eating their breakfast meal. When asked about whether they had any concerns with the care at the facility, R47 reported they were concerned they were not receiving medication like they should and at times felt weaker. Review of the clinical record revealed R47 was initially admitted into the facility on [DATE] and readmitted on [DATE] with diagnoses that included: multiple sclerosis, pneumonia, acute and chronic respiratory failure with hypoxia, and interstitial pulmonary disease. According to the quarterly Minimum Data Set (MDS) assessment dated [DATE], R47 had intact cognition. Review of a neurology consultation document dated…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure an environment free from accident hazards for one (R64) of four residents reviewed for accidents. Findings include: On 4/15/25 at 9:40 AM, R64 was observed lying in bed. The entire left side of the bed was against the wall and the wall outlet which had two white and two red outlets was observed to have the entire right portion of the outlet cover broken off and missing. The mattress was observed directly touching the outlet. R64 was also observed to have a breakfast tray on the overbed tray table that was within three feet of the outlet. Additionally, next to the head of the bed was a tall metal pole used to hang tube feeding that was observed broken and leaning to the left. On 4/15/25 at 9:42 AM, R64 pressed their call light and stated they needed someone to help change my diaper. On 4/15/25 at 9:43 AM, Certified Nursing Assistant (CNA 'C') was observed to respond to the call light. On 4/15/25 at 3:00 PM, Nurse 'G' was asked to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-04-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (R87) of one resident reviewed for bowel and bladder, who was continent of bladder and bowel, received assistance to maintain continence. Findings include: On 4/15/25 at 9:50 AM, R87 was observed sitting up in bed. Family members were present in the room and R87 was getting ready to go to an appointment. An interview was conducted with R87 and his family members. R87 reported having to wait a long time for his call light to be answered at times. When asked what he needed assistance with, R87 reported he had to wait for his brief to be changed after urinating or having a bowel movement. R87 reported he did not use the toilet in the bathroom. R87's family member reported they were working on getting a bedside commode so R87 could use that instead of going to the bathroom in a brief. A review of R87's clinical record revealed R87 was admitted into the facility on 3/3/25 with diagnoses that included: right femur fracture. A review…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-04-17 · tag F0710 — isolated
  Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a physician documented an assessment for a competency evaluation for one resident, (R84) of one resident reviewed for competency. Findings include: On 4/15/25 at 9:25 AM, R84 was observed in their room sitting at the bedside. An interview was conducted with R84 and they said they were no longer receiving rehab and were not sure why they were still residing in the facility. They had no complaints but did express their desire to no longer reside in a long term care setting. R84 was asked what precipitated their admission to the facility and said in September 2024 they were living alone, independently in the community where they sustained a fall, broke numerous bones and admitted to the facility for rehab after hospitalization. On 4/15/25 at 3:04 PM, a review of R84's clinical record revealed they admitted to the facility on [DATE] with diagnoses that included: tibia, fibula, and radius fractures, osteoarthritis, diabetes, adjustment…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Fines & penalties

$226,525 in federal fines across 2 penalties.

• $92,130 — penalty dated 2025-10-07
• $134,395 — penalty dated 2025-05-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE WELLBRIDGE GROUP — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI