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WellBridge of Rochester Hills

252 Meadowfield Drive, Rochester Hills, MI 48307 · For profit - Limited Liability company · 100 certified beds · (248) 218-4800 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuse2 actual-harm citations$22,523 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $22,523 in federal fines (most recent 2024-09-11)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
119 S Main St · (248) 221-1646 · Call to confirm hours
Pharmacy
1349 S Rochester Rd · (248) 659-8700 · Call to confirm hours
Grocery
Aldi0.2 mi
1106 S Rochester Rd · (855) 955-2534 · Call to confirm hours
Park
Paint Creek · (248) 651-9061 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.5%10.8%15.4%better
Long-stay residents who lose too much weight6.2%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection1.9%1.5%2.0%typical
Long-stay residents with depressive symptoms1.6%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.5%3.0%3.3%worse
Long-stay residents whose ability to walk worsened6.2%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication29.8%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers3.4%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control4.9%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.0%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.7%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine98.0%79.5%79.4%better
Short-stay residents rehospitalized after admission27.3%24.0%22.6%worse
Short-stay residents with an outpatient ER visit9.8%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days3.351.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.941.641.80typical

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 528 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.8%U.S. median 51.5%
Got home and stayed home
12.4%U.S. median 10.7%
Went back to hospital
64.5%U.S. median 56.6%
Met the expected recovery
0.59U.S. median 0.31
Therapy hours / resident / day
0.29hours / resident / day
Physical therapy
0.25hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 64.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 189 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.59 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.8%CMS range 57.0–66.551.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.4%CMS range 10.3–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge62.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 3.6–8.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
1.42
LPN hours/ resident / day
1.64
Aide hours/ resident / day
3.68
Total nurse hours/ resident / day
0.32
RN hoursweekends
52.3%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 100 beds and averages 94.5 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.68 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.64 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.33 hrs/resident/day on weekends vs 3.82 on weekdays — 13% thinner on weekends. RN hours go from 0.73 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-12-11)
3
at the previous standard inspection (2024-09-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

32 citations, most serious first. The 12 most serious are shown; the remaining 20 are one tap away and print in full.

  • Actual harm · Gcited before2024-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely assist with a transfer to the toilet, wheelchair, and bed, complete a thorough and timely investigation to determine the root cause of injuries and accidents, and implement effective interventions to prevent multiple falls for four (R9, R8, R25, and R35) of seven residents reviewed for accidents, resulting in R9 falling during a transfer to the toilet and sustaining a tibia fracture that required surgery, R25 sustaining a hematoma that required treatment in the hospital after being injured during a mechanical lift transfer and two additional hospitalizations regarding hoyer lift injuries, and R35 sustaining abrasions to the legs and face after falling. Findings include: Resident #9 (R9) On 9/9/24 at approximately 1:00 PM, R9 was observed sitting up in bed. An immobilizer brace was observed on R9's right leg which extended from the ankle to above the knee. When queried about what happened, R9 reported she fractured her tibia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure appropriate interventions and treatments were in place to prevent the development/worsening of a heel ulcer for one resident (R38) of three residents reviewed for pressure ulcers, resulting in R38 obtaining a stage 3 pressure ulcer on their right heel. Findings include: On 8/1/23 at approximately 10:07 a.m., R38 was observed up in a geriatric chair (medical reclining chair) No heel protector boots were observed to be on R38's right heel. On 8/1/23 the medical record for R38 was reviewed and revealed the following: R38 was initially admitted to the facility on [DATE] and had diagnoses including CVA (stroke) and Hypertension. A review of R38's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 7/11/23 revealed R38 was dependent on staff for most of their activities of daily living. R38's BIMS score (brief interview for mental status) was four indicating severely impaired cognition. A Physician progress note dated 7/24/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 3017844.Based on observation, interviews and record reviews the facility failed to complete a thorough investigation for an injury of unknown origin for one (R204) of three residents reviewed for an injury of unknown origin. R204 was diagnosed with a right leg . comminuted impacted proximal tibial shaft fractures, mild posterior displacement of the distal fracture fragment, minimal angulation. Comminuted proximal fibular shaft fractures (both lower right leg bones broken, the tibia and fibula fractured in multiple pieces and the broken bone pieces pushed into each other from the force of the injury) .Findings include:A review of a complaint submitted to the State Agency (SA) noted concerns regarding their loved one with dementia, who is immobile and required extensive assistance with care, to have sustained a broken right leg without a clear explanation as to how the injury occurred.A review of the medical record revealed R204 was initially admitted to the facility in 2024, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #3015838. Based on interview and record review, the facility failed to assess and implement interventions/diagnostics in a timely manner for one resident (R202) of three residents reviewed for changes in condition. Findings include:On 5/26/27 a concern submitted to the State Agency was reviewed which alleged R202 experienced a delay in assessment and interventions when they sustained a dislocated hip. On 5/26/27 at approximately 9:29 a.m., during a discussion with family member F (FM F), FM F indicated they had a concern regarding a delay in identifying a change in condition for R202 which resulted in a dislocation of their right hip. FM F reported that the change in condition started on 3/18/26 when they noticed R202 was experiencing increased pain in afternoon during a visit. On 3/20/26 another visit, a member from the therapy department reported that R202's right foot and hip looked turned out and R202 was experiencing more increased pain and on 3/21/26. A different family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-04-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2711407.Based on interview and record review the facility failed to ensure a Physician evaluation and/or assessment of wounds and failed to follow the facility's policy for Pressure Ulcers for one (R205) of three residents reviewed for wounds. Findings include:A review of a complaint submitted to the State Agency (SA) revealed poor care provided to R205 resulting in the worsening of wounds.A review of the medical record revealed R205 was readmitted to the facility on [DATE], with diagnoses that included: dementia and sarcopenia (age-related progressive loss of muscle mass, strength, and function). A Minimum Data Set (MDS) assessment completed 12/23/25, documented a Brief Interview for Mental Status score of 11 (which indicated moderately impaired cognition). R205 required staff assistance for all Activities of Daily Living (ADLs).A review of the progress notes revealed an identified Stage II pressure wound to the Coccyx and a right elbow abrasion.A review of the medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-14 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake(s): 2706041 & 2711391.Based on observation, interview, and record reviews the facility failed to protect the resident's right to be free from misappropriation by a facility staff member, for one (R203) of three residents reviewed for misappropriation and abuse. Findings include:A review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) documented in part, . Resident (R203) presented story to both daughter and officer regarding the ring being taken by someone who had covered their face and took the ring off her finger. review of the time frame it was made possible that the perpetrator mentioned above was the first person into room (number) after the daughter had left for the night. Immediately after speaking with officer (name), the facility suspended the employee listed at <sic> the perpetrator above. Around 10:03PM officer (name) called writer back to state ring was in fact taken off guest and pawned the morning of 12/12/2025. The suspect was not fully…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake(s): 2706041 & 2711391.Based on observation, interview and record reviews the facility failed to implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act and failed to accurately and timely report findings to the State Agency (SA) for one (R203) of three residents reviewed for Misappropriation and Abuse. Findings include:A review of an initial investigation report submitted to the SA on 12/12/25 at 10:41 PM, documented in part . Guest in (room number and name) mentioned to a staff member that her ring was missing and had been taken off her hand. Guest has a BIMS of 5/15. Staff member notified nurse on unit who notified DON (Director of Nursing). DON then notified abuse coordinator. Nurse called daughter who is POA (power of attorney) to notify her of the situation. Skin and pain assessment completed. Responsible party notified, Authorities notified. Ring has not been located in the facility at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-11 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2677719Based on interview and record review, the facility failed to protect the residents' right to be free from neglect for 14 residents (R's 3, 5, 7, 25, 26, 39, 66, 70, 72, 88, 97, 103, 104 and 108) of 19 residents reviewed for neglect. Findings include,A complaint was filed with the State Agency (SA) that alleged on 11/23/25 There were no nurses on the 200 and 400 hallway. My family member did not receive their night meds [medications] and other residents did not either. Staff said they called the 'DON' [Director of Nursing] and their managers to get help but no one answered. A review of the November 2025 Medication admission Records [MAR] for residents currently on the 200 and 400 Halls revealed multiple missed medications and treatments for residents on the 200 Hall on the midnight shift 11/23/25-11/24/25. Continued review revealed missed medications and treatments were also missed on the100 Hall on 11/23/25. On 12/10/25 at 1:02 PM, Licensed Practical Nurse [LPN] 'H' was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide information regarding an advance directive & failed to offer the resident and/or resident representative the opportunity to formulate an advance directive for one (R56) of one resident reviewed for advance directives. Findings include: A review of the medical record revealed R56 was initially admitted to the facility on [DATE], with a readmission date of 11/7/25. Diagnoses included: chronic kidney disease, colostomy status and sepsis. On 12/9/25 at 10:47 AM, R56 was observed in their room sitting in their wheelchair. An interview was conducted with the resident at that time. Review of the EMR (electronic medical record) revealed R56's brother was documented to be the POA (Power of Attorney) for Care and Financial for R56.A review of the medical record revealed no documentation of the facility staff to have provided information to R56 or R56's brother regarding information on advance directives and no documentation that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate positioning to prevent the potential for wound development and progression for one Resident (R108) of two residents reviewed for positioning. Findings include: On 12/09/25 at 11:38 a.m., R108 was observed at approximately 11:38 a.m. seated upright in their recline high back wheelchair, dressed, pushing their wheelchair down the hallway. R108 was sacral sitting (sliding forward in their wheelchair seat, onto their sacrum - bone at base of spine). R108 was observed with a full body mechanical lift sling underneath them, with no wheelchair cushion observed. On 12/09/25 at approximately 11:45 a.m., R108's Certified Nurse Aide, (CNA) P, was asked if R108 had a wheelchair cushion underneath them. CNA P confirmed R108 did not have a wheelchair cushion underneath them. R108's room was observed, and there was no wheelchair cushion. Two blue foam heel protectors were observed and an air bed mattress. Review of R108's nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-11 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident received assistance with their hearing aides to maintain their hearing ability for one (R89) of one resident reviewed for hearing. Findings include: On 12/9/25 at 10:17 AM, R89 was observed lying on their back in bed. An interview was attempted, however R89 stated they were unable to hear the surveyor. A signage on the resident wardrobe was observed to alert the staff that the resident had new hearing aids. The surveyor had to talk into the right ear of R89 to complete the interview. On 12/10/25 at 12:40 PM, R89 was observed lying on their back in bed. An interview was attempted, however R89 stated they were unable to hear the surveyor. The surveyor talked into the right ear of the resident and asked about their hearing aids. R89 stated their hearing aides were in the drawer of their nightstand but could not reach them. R89 stated staff would have to provide them with their hearing aids to put them in.A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation relates to Intakes 2614504 and 2569835. This citation has two Deficient Practice Statements (DPS).DPS #1 Based on observation, interview, and record review, the facility failed to prevent an avoidable accident when one resident, R901, of two residents reviewed for supervision fell out of bed during care. Findings include: Review of a complaint intake, received on 9/10/25 at 3:43 p.m., revealed the complainant reported they received a call from the facility on August 17, 2025, at 11:30 a.m., when they learned R901 rolled off their bed with two people assisting them, which they did not believe was possible. Afterwards, they were told their family member was being changed and fell off the bed. The complainant alleged their family member subsequently developed bruising on their right arm and had head and back pain. They alleged they were not given an explanation of what occurred and were concerned about R901's safety in the facility. Review of R901's Fall Assessment report, dated 8/18/25 at 1:31 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
Show the remaining 20 citations
  • Potential for harm · D2025-06-04 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00152206. Based on observation, interview, and record review, the facility failed to provide care according to the preference of the resident's legal decision maker for one (R901) of two residents reviewed for care planning and activities of daily living. Findings include: A review of a complaint submitted to the State Agency (SA) revealed an allegation that R901 was not getting two showers per week. On 6/4/25 at 9:10 AM, R901 was observed sitting up in bed. R901 appeared to have a language barrier, but seemed to understand some questions. When queried about when she received showers, R901 asked on which days was she was supposed to get them and said she thought Monday and Thursday. R901 was unable to clearly answer questions regarding showers and bathing. On 6/4/25 at 10:05 AM, an interview was conducted with R901's family member (FM), FM 'A'. FM 'A' reported they were the legal decision maker for R901 and they wanted R901 to get full showers at least two times a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00153363. Based on interview and record review, the facility failed to treat the resident's high blood sugar in a timely manner for one (R902) of one resident reviewed for diabetes management. Findings include: A review of a complaint submitted to the State Agency (SA) revealed an allegation that R902's blood sugar was 452 at 9:00 PM, he needed an insulin shot, and did not receive treatment until 2:00 AM the next day. On 6/4/25 at 9:15 AM, an interview was conducted with R902. When queried about any concerns about his care in the facility, R902 reported a recent issue with his blood sugar. R902 explained his blood sugar was 452 one evening at 9:00 PM. He pressed the call light and a nurse came in. He informed the nurse he needed insulin and she told him she could not give it without a physician's order. R902 further explained at 12:00 AM, the nurse came back and said the physician never called back so she could not give him additional insulin. R902 reported he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #: MI00150503. Based on observation, interview, and record review facility failed to investigate an incident of hot liquid spill (unknown resident) and failed to implement interventions/supervision related to falls for two (R801 and R803) of four residents reviewed for accidents resulting in a fall with major injury and hospitalization (R803); with potential for continued falls for R803. Findings include: A complaint received by the State Agency read in part, (R801- name omitted) had a fall and sustained a hip fracture. Complainant also states the (R801- name omitted) had a laceration on head .was found in the lunch area after fall. R801 R801 was admitted to the facility on [DATE] after a hospital stay from 11/4/24 to 11/10/24. R801 was living at home with their family member prior to admission to the hospital and was admitted to hospital after a fall. R801's admitting diagnoses included wedge compression of lumbar spine due to fall, mixed Alzheimer's disease and vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to intake MI00148469 Based on [observations/interviews/record review], the facility failed to protect the resident ' s (R402) right to be free from mental and physical abuse by staff (CNA B). Findings include: On 11/27/24 a complaint was submitted to the State Agency for alleged verbal and physical abuse to R402. On 2/12/25 at 9:42 AM, Family Member (FM) A was interviewed. FM A was asked about the alleged abuse that R402 had gone through. FM A reported that on 11/27/24 at around 5:30 AM, a Certified Nursing Assistant (CNA) B had hit R402 on the hand and degraded a demented resident when they called R404 Grumpy several times. FM A reported that the night before 11/26/24 they placed a camera in the room because there was suspicion of abuse. A review of the video camera footage revealed that CNA B entered R402's room told R402 Happy Birthday and proceeded to change and get them dressed for the day. CNA B started a brief change on R402 when CNA B was observed shoving R402's hand away and began…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-09-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure nursing staff correctly provided residents with their physician ordered medications for three (R25, R30 and R45) out of three residents reviewed for professional standards. Findings include: On 9/9/25 at approximately 10:33 AM, R30 was observed sitting in their wheelchair in their room. When asked about care provided in the facility, R30 reported that at times they do not receive their medication timely. On 9/9/24 at approximately 10:50 AM, R25 was observed lying in bed. The resident was alert and able to answer most questions asked. When asked about care provided in the facility, R25 reported that they had been dropped and hit by a Hoyer lift and indicated that they felt staffing needed additional training in certain areas. On 9/10/24 at approximately 10:58 AM, Incident and Accident (IAs) reports were requested for R25 and R30. The facility was asked to include all documentation that accompanied the investigation, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and treat new venous ulcers, ensure physician oversight, and accurately assess a change in skin condition for two (R21 and R12) of three residents reviewed for non-pressure skin conditions. Findings include: Resident #21 (R21) On 9/9/24 at 9:14 AM, R21 was observed seated in a wheelchair with her feet flat on the ground. R21's legs were very swollen. The right leg was observed unwrapped with no dressing and the skin was bright red and peeling. The sock on R21's right foot was stained with tan colored drainage and the top of the foot appeared swollen. R21's left leg was covered by her pant leg. There appeared to be a tight bandage near the ankle and the skin below it was bright red. R21's sock on the left foot was falling off and revealed her foot which was very swollen and red. On 9/9/24 at 11:18 AM, R21 was observed seated in a wheelchair with her feet flat on the ground. R21's left leg was observed wrapped with an elastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake MI00145482 Based on interview and record review, the facility failed to ensure controlled substances were stored in locked compartments in the 400-Hall. This deficiency had to ability to affect all residents with prescribed controlled substances residing on the 400-Hall. Findings include: A Facility Reported Incident (FRI) was filed with the State Agency that alleged in part, .there was a discrepancy with the count of a controlled substances . the 400-hall controlled count sheet was off for (room) 402 klonopin (a Schedule IV anti-anxiety medication). The count went from 25 to 22 with no signature accounting for its administration . The date of the occurrence was documented as 6/18/24. Review of facility provided nursing schedules for 6/18/24 and 6/19/24 revealed for the 400 Hall Licensed Practical Nurse (LPN) A had been the day shift (7:00 AM-7:00 PM) nurse on 6/18/24 and 6/19/24, Registered Nurse (RN) G and RN E had been the midnight shift (7:00 PM-7:00 AM) on 6/18/24, and LPN B had been the midnight shift nurse on 6/19/24. On 7/16/24 at 12:48 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-16 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00145482 Based on interview and record review the facility failed to prevent misappropriation of a controlled substance medication for one (R401) of three residents reviewed for misappropriation of resident property. Findings include: A Facility Reported Incident (FRI) was filed with the State Agency that alleged in part, .there was a discrepancy with the count of a controlled substances that belonged to the resident . the 400-hall controlled count sheet was off for (R401's) klonopin (a Schedule IV anti-anxiety medication). The count went from 25 to 22 with no signature accounting for its administration . Review of a facility policy titled Abuse, Neglect and/or Misappropriation of Resident Funds or Property revised 3/15/23 read in part, .Misappropriation means the deliberate misplacement, exploitation, or wrongful temporary or permanent user [sic] of a resident's belongings or money without the resident(s) consent . Review of the clinical record revealed R401 was admitted into…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00143710. Based on observation, interview, and record review, the facility failed to identify and treat a wrist fracture in a timely manner for one (R701) of three residents reviewed for changes in condition. Findings include: A review of a complaint submitted to the State Agency revealed allegations that R701 fell and the facility did not seek timely treatment afterwards. On 4/15/24 at 11:35 AM, R701 was observed lying on his back, sleeping. A cast was observed on R701's left arm. On 4/15/24 at 2:00 PM, an interview was conducted with R701. When queried about what happened to his left arm, R701 stated, I fell. When asked it was painful, R701 reported he experienced pain when he did not take pain medication. A review of R701's clinical record revealed R701 was admitted into the facility on 1/13/24 and readmitted on [DATE] with diagnoses that included: a fracture of the left wrist and hand (dated 4/10/24) and a displaced fracture of the left ulna (the long bone in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-15 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00143662 Based on interview and record review, the facility failed to ensure a physician and/or physician extender evaluated and assessed pressure ulcers for one (R702) of three residents reviewed for pressure ulcers. Findings include: Review of the closed record revealed R702 was admitted into the facility on 6/30/23 with diagnoses that included: fracture of right femur, encounter for other orthopedic aftercare and hypertension. According to the Minimum Data Set (MDS) assessment dated [DATE], R702 was cognitively intact and had no pressure ulcers upon admission. Review of R702's admission wound progress note dated 7/2/23 at 7:39 AM read in part, Guest has red slow to blanch boggy heals bilaterally . sacrum and coccyx are red and blanching . Review of R702's July 2023 Medication Administration Record (MAR) revealed an order with a start date of 7/2/23 for, Skin Prep to bilateral heels r/t (related to) redness/boggy, two times a day for protection. Review of wound evaluations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-07 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00140124 and MI00141728. Based on interview and record review the facility failed to ensure medications were administered per physician's orders for one resident (R802) of three residents reviewed for medication administration, resulting in verbalized complaints and feelings of frustration. Findings include: Complaints were received by the State Agency that medications were not being administered per the physician's orders. On 2/6/24 at 9:30 AM, an interview was conducted with R802. They were asked if they received all of their medications and verbalized their frustration of the facility frequently running out of, or not administering their topical pain patches. They said the were supposed to receive a total of four patches, but a lot of time they only received two. They were asked if they knew why and said they did not know, but they could go two or three days before they received all four. A review of R802's clinical record was conducted and indicated they admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0554 — pattern
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure four (R8, R24, R61, and R290) of four residents reviewed for medications were assessed for the safe self-administration of medication and to have medication kept at bedside. Findings include: R61: On 8/1/23 at 11:15 AM, R61 was observed seated in a wheelchair at bedside. At that time, a bottle of fluticasone propionate nasal suspension (nasal spray) was observed on the overbed tray table. When the resident was asked about the nasal spray, they reported they were told by nursing staff that they could have it at bedside to use when needed. When asked if anyone had assessed them to be able to do that, R61 reported No. On 8/2/23 at 8:20 AM, R61 was observed seated in a wheelchair, eating breakfast. Upon approach, R61 reported As you can see they took the nasal spray. They further reported that the Director of Nursing (DON) had come by yesterday and said it (Flonase nasal spray) couldn't be out like that. Review of the clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide necessary medical equipment and water needed to ensure residents care needs were met for two (R45 and R66) out of four residents reviewed for accommodation of needs/choices . Findings include: R45 On 8/1/23 at approximately 10:03 AM, R45 was observed lying in bed. The resident was alert and able to answer questions asked. R45's family member was in the room during the interview. R45 reported that they were admitted to the facility for physical therapy (PT) the first week of July 2023 following surgery on their left knee. When asked as to the therapy they were receiving, R45 reported that there was a delay in therapy as the facility did not have any Hoyer slings to assist the resident out of bed to the therapy room. In addition, it also limited the resident from obtaining showers, leaving their room to go outside or to the dining area. R45's family member further reported that because there was a delay in obtaining the Hoyer sling,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to timely remove Certified Nursing Assistant (CNA) K from the facility after it was alleged, they physically abused one resident (R190) out of two residents reviewed for abuse. This deficient practice had the ability to affect all resident's receiving care from CNA K. Findings include: Two Complaints and a Facility Reported Incident (FRI) incident were reported to the State Agency that alleged R190 was physically harmed and abused by CNA K . The facility policy titled, Abuse, Neglect and/or Misappropriation of Resident Funds or Property (revised 3/15/2023) was reviewed and documented, in part, the following: (Name Redacted) Company and Managed Communities will not tolerate verbal, sexual, physical or mental abuse .Protection & Identification .The Administrator and/or Director of Nursing (DON) must be notified of all alleged violations involving abuse .If the events that cause the allegation involve abuse or result in serious bodily injury, the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify, in writing the reason for a discharge out of the facility to a representative of the State Long term Care Ombudsman for one (R86) of three residents reviewed for discharges. This deficient practice has the potential to affect all residents that discharged from the facility. Findings include: A review of R86's clinical record revealed the resident was admitted into the facility on 6/13/23 and discharged on 7/7/23 against medical advice (AMA). Diagnoses included: traumatic subdural hemorrhage without loss of consciousness, repeated falls, cognitive communication deficit, paroxysmal atrial fibrillation, type 2 diabetes mellitus, and dementia in other diseases classified elsewhere without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. According to the Minimum Data Set (MDS) assessment dated [DATE], R86 had severe cognitive impairment and was expected to be discharged to the community. Review of the progress notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews, the facility failed to ensure a level I Preadmission Screening (PAS)/Annual Resident Review (ARR) Mental Illness/Intellectual Disability/Related Conditions Identification was completed and sent to the local community mental health for a level II OBRA (Omnibus Budget Reconciliation Act of 1993) evaluation for one (R78) of one resident reviewed for PASARRs. This deficient practice resulted in the potential for the resident to be excluded from receiving necessary care and services appropriate to meet their mental health and intellectual disability needs. Findings include: On 8/1/23 at 9:35 AM, R78 was overheard talking in their room. Upon entry into the room at 9:37 AM, R78 was observed in their room alone. R78 was observed sitting in their wheelchair next to their bed. A brief interview was conducted with the resident at that time. Review of the medical record revealed R78 was admitted to the facility on [DATE] with a readmission dated of 6/15/23 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure accepted Nursing standards were utilized for two residents (R24 and R291) of two residents reviewed for standards of practice which included providing supervision during Nebulizer administration and ensuring medications were reordered for uninterrupted administration. Findings include: Resident #24 On 8/1/23 at approximately 9:18 a.m., R24 was observed in room, up in bed. R24 was observed to have a pain patch on their left upper shoulder/back. R24 was queried if they were in pain and they indicated they do and the patches help with relieving it. R24 was queried if they have been getting their pain patches on a regular basis and they reported that sometimes they do not get them or the staff don't take them off. On 8/1/23 the medical record was reviewed and revealed the following: R24 was initially admitted to the facility on [DATE] and had diagnoses including Need for Personal assistance, Low back pain and Muscle weakness. R24's MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure Physician orders were completed in a timely manner for two residents (R46 and R66) of two residents reviewed for quality of care. Findings include: Resident #46 On 8/1/23 the medical record for R46 was reviewed and revealed the following: R46 was initially admitted to the facility on [DATE] and had diagnoses including Repeated falls, Dementia and Muscle weakness. A review of R46's Minimum Data Set (MDS) assessment with an ARD (assessment reference date) of 6/8/23 revealed R46 needed extensive assistance from facility staff with most of their activities of daily living. R46 was documented as having severely impaired cognition. A Physician's progress note dated 7/24/23 revealed the following: Assessments/Plans: Type 2 diabetes mellitus without complication--Patient previously was on oral hypoglycemics but discontinued in the hospital Monitor fasting blood sugars daily for 7 days-Diabetic diet . A review of R46's documented fasting blood sugars…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record reviews the facility failed to implement adequate and individualized interventions to prevent further falls for two (R's 46 & 51) of three residents reviewed for falls. Findings include: R51 On 8/1/23 at 10:22 AM, R51 was observed sitting up in bed eating breakfast. A brief interview was conducted with the resident at that time. Review of the medical record revealed R51 was admitted to the facility on [DATE] with a readmission date of 7/16/23, and diagnoses that included: acute kidney failure, cardiac pacemaker, and type 2 diabetes mellitus. A Minimum Data Set (MDS) assessment dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 13 (which indicated intact cognition) and required a two-person physical assist for transfers, as well as staff assistance for all Activities of Daily Living (ADLs). Review of the preadmission hospital documentation provided to the facility on R51's admission contained a History and Physical that documented in part .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate storage and labeling of medication in one of 14 hallway medication storage wall units. Findings include: On 8/1/23 at 12:55 PM, an observation of the 300 hall medication storage wall unit was conducted with Nurse 'A'. There was a clear medication cup that contained 7 light yellowish/tan colored pills that had another clear medication cup stacked on top of the pills. There was no labeling of what the medication was, or any other details. Nurse 'A' was asked about the unlabeled pills and they reported the pills were Melatonin and should not have been stored like that, they should've been in an actual bottle. On 8/2/23 at 10:05 AM, the Director of Nursing (DON) was asked about whether they had been notified of the concern with medication storage/labeling with Nurse 'A' on 8/1/23 and reported they had been notified. The DON further reported the medication should not have been stored in there like that, and should be in a bottle.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$22,523 in federal fines across 1 penalty.

  • $22,523 — penalty dated 2024-09-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE WELLBRIDGE GROUP — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.5-1.5 vs chain
Health inspection 2 of 53.1-1.1 vs chain
Staffing 4 of 53.9+0.1 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 7 homes this chain runs (chain average 3.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
E2G, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 01/25/2012
SENIOR CARE EQUITIES NO 16 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 12/04/2012
PERRY, MICHAELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 01/01/2016
WRONSKI, FRANKIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 12/04/2012
TOLLIVER, DONALDIndividualW-2 MANAGING EMPLOYEEsince 02/19/2018
SANGSTER, TODDIndividualCORPORATE OFFICERsince 04/01/2016
NEXCARE HEALTH SYSTEMS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 04/01/2016

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$13.5M
Net patient revenuemost recent cost report
-0.5%
Operating marginrevenue minus expenses
$1.9M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 45%Medicare 22%Other / private 32%

This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$427per resident / day
operating cost
$12,973per month
≈ monthly operating cost
$425per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235716. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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