WellBridge of Grand Blanc
3139 East Baldwin Road, Grand Blanc, MI 48439 · For profit - Individual · 128 certified beds · (810) 445-5300 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- it has an abuse, neglect, or exploitation citation (F0602), cited Apr 2025
- it has 2 actual-harm citations
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $33,647 in federal fines (most recent 2024-10-02)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.0% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.4% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.1% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.1% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 11.5% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.7% | 19.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.4% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.4% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.1% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 68.5% | 79.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.7% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.6% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.63 | 1.84 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.09 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 361 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 59.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 181 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.61 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.5%CMS range 56.5–67.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.1%CMS range 9.3–14.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 59.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 49.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 4.7–10.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.80 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 128 beds and averages 122.5 residents a day — about 96% occupied, or roughly 6 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.97 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.88 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.35 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.58 hrs/resident/day on weekends vs 4.13 on weekdays — 13% thinner on weekends. RN hours go from 1.02 to 0.54 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 12 most serious are shown; the remaining 29 are one tap away and print in full.
- Actual harm · Gcited before2026-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number 2698891.Based on observation, interview, and record review, the facility failed to ensure adequate staff supervision in the common area and that appropriate assistance to the bathroom was provided to prevent falls or accidents for one resident (Resident #303) of 3 residents reviewed for falls, resulting in a fall requiring a transfer to the emergency room for evaluation and treatment of bleeding coming from a laceration of the scalp requiring six (6) staples (stitches) and a hematoma to the left side of the head Findings include:Resident #303 (R303): On 1/6/26 at 3:30 PM, R303 was observed in the hallway heading towards her room. R303 appeared confused as she approached the surveyor and asked where she should go. Another staff member was two doors away, yelling to R303 to go to her room (yelling out the room number). R303 was very confused, teary-eyed, while self-ambulating in her own wheelchair. The surveyor asked her for her name and her room number, but R303 was unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00145400. Based on observation, interview and record review, the facility failed to provide a safe and monitored environment to prevent falls with injuries and fractures for one resident (Resident #30) of 2 residents reviewed for falls, resulting in Resident #30 having three falls with injuries and sustaining fractures with two of the falls. Findings Include: Resident #30: Accidents On 9/30/2024 at 11:01 AM, Resident #30 was observed in his room, lying in a low bed. The call light was in his hand. The resident said he fell in the hallway and once in the bathroom. He said he had hurt his arm and leg. A record review of the Face sheet and Minimum Data Set/MDS assessment indicated Resident #30 was initially admitted to the facility on [DATE] with diagnoses: Parkinsonism, arthritis, peripheral vascular disease, heart disease. The MDS admission assessment dated [DATE] revealed the resident had severe cognitive decline with a Brief Interview for Mental Status (BIMS) score of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-02 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents were treated with dignity and respect, failing to follow the care plan for a visually impaired resident by failing to describe meals when served, and failing to ensure that call lights were in reach or respond to resident call lights in a timely manner and not provide explanations when resident asked questions about their medications, identified for six residents (R72, R76, R86, R98, R128, R143) of seven residents reviewed for dignity, and a confidential group of residents. Resident #86 (R86): During the observation tour conducted on 09/23/25 at 11:00 AM, R86 was lying in bed and asked for some water. When surveyor ask if he had asked and if he was using his call light? He said he was not able to find them. R86 further explained that he was partially blind and that he was not able to find his call light. R86 indicated that he needed some water to drink and he thought I came to bring some fresh water pointing out that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-02 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident received necessary care and services to maintain the highest practicable level of health by not providing timely IV (intravenous) antibiotic therapy or alternative treatment during a peripherally inserted central catheter (PICC) line occlusion, for one resident (R24) of 2 residents reviewed for IV therapy, resulting in R24 missing five consecutive doses of prescribed IV antibiotic vancomycin (an antimicrobial medication used to treat resistant bacteria) over two days, placing the resident at risk for a delay in resolution of infection and increased risk for further antibiotic resistance and clinical decline.Resident #24 (R24):According to a review of R24's medical record, the resident was admitted to the facility on [DATE] for skilled nursing care related to diabetic ketoacidosis (DKA) (a buildup of ketones in the blood caused by elevated blood sugar making the blood acidic), weakness and IV Vancomycin infusion (42…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-02 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure completion of yearly Performance reviews and competencies for 6 of 6 Certified Nursing Assistants reviewed for yearly education, resulting in the potential for the nurse aides to not be able to safely provide the needed care and services for the residents.Facility Sufficient and Competent Nurse Staffing On 9/24/2025 at 2:30 PM, during an interview with Staff Education Nurse M she said the nurses and nurse aides had a 2-day classroom orientation where they completed online computer training and then they were assigned to a preceptor on the nursing units and were to complete competencies. Nurse M was asked if the staff completed hands on competencies and she said she went over Personal Protection Equipment/PPE's and Hand Hygiene with them.On 9/24/2025 at 3:00 PM, Human Resources/HR Manager X was asked for education files for Certified Nursing Assistants/Nurse Aide N, O, P, Q, R, S. A record review of the education files for Certified Nursing Assistants N, O, P, Q, R, S revealed the CENA Orientation & Annual Competency…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-02 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain best practices in the kitchen resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings include:Resident interview On 9/24/25 at 10:10 AM, an interview was conducted with a Confidential Resident II regarding issues with their care at the facility. The Resident answered questions and engaged in conversation. The Resident expressed a concern that she had witnessed while eating. The Resident reported that a Resident that she ate meals with was eating lunch and had most of her meal eaten with a spoon. The Resident reported that she had two spoons stuck together and the spoons were dirty that was stuck to the other spoon. The Resident reported being upset that the spoons had been wrapped in a napkin by staff and that the spoons had not been detected as being dirty and stated, you could get sick from that. On 09/23/2025 between 9:00AM - 9:30AM during the initial kitchen tour with the culinary Specialist B and the Kitchen Manager A, observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-10-02 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to properly dispose of waste and maintain the dumpster area to mitigate the presence of insects and rodents, potentially affecting all residents, staff, and visitors in the facility.Findings include:On 09/24/2025 at 8:50AM - 9:46 AM during the environmental tour with the Maintenance Director C, observed a strong odor in the dumpster area and plastic lids, plastic cups, a chip bag, and dark residue surrounding the area behind the dumpster. When interviewed, the Maintenance Director C stated that they do rounds every so often.According to the 2022 Food Code, 5-501.115 Maintaining Refuse Areas and Enclosures A storage area and enclosure for refuse, recyclables, or returnable items shall be maintained free of unnecessary items.
- Potential for harm · Ecited before2025-10-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to 1) Properly store clean linen, sanitary supplies and Personal Protective Equipment (PPE), 2) Ensure distilled water for respiratory care was replaced properly for Residents #8, 3) Ensure appropriately associated precaution signage was posted, 4) Use/disposal of PPE was provided and consistent for Residents #24 (R24) and #153 (R153), and 5) Failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing, resulting in an increased potential for contamination and a possible decrease in the satisfaction of living, affecting residents in following areas: 800, 600, and 100 hallways. Findings include: Resident 24 (R24) According to a review of R24's medical record, the resident was admitted to the facility on [DATE] for skilled nursing care related to diabetic ketoacidosis (DKA) (a buildup of ketones in the blood caused by elevated blood sugar making the blood acidic), weakness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that bathroom doors and blinds in residents' rooms were in good working order for two residents (61 and 128) of four residents reviewed for a clean, comfortable, homelike environment.Findings include:Resident #61 (R61):A review of R61's medical record revealed an admission into the facility on 9/2/25 with diagnoses that included cystitis, heart failure, diabetes, and heart disease. A review of R61's Minimum Data Set assessment revealed a Brief Interview of Mental Status score of 9/15 that indicated moderately impaired cognition, and the Resident used a wheelchair for mobility. On 9/24/25 at 9:46 AM, Resident 61 was observed in his room, seated in a wheelchair. The Resident was interviewed, answered questions and engaged in conversation. The Resident was asked about any concerns he had about his care at the facility and was asked about any issues with his room. The Resident reported that the sliding bathroom door would not open, he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Past Non-Compliance (PNC) was identified during investigation of the deficient practice and was accepted by the survey team upon exit from the facility for this citation. Following discussion with the State Manager, Past Non-Compliance was accepted with a Compliance Date of 6/25/25. Based on observation, interview and record review, the facility failed to ensure Resident safety when care-planned interventions were not followed for bed mobility for one resident (#128) of three reviewed for falls and accidents, resulting in Resident 128 falling from the bed, pain to the knee and need for x-rays.Findings include:Resident #128 (R128): A review of R128's medical record revealed an admission on [DATE] with diagnoses that included dementia, diabetes, respiratory failure, and stroke. A review of the Minimum Data Set assessment revealed a Brief Interview of Mental Status score of 9/15 that indicated moderately impaired cognition and the Resident needed substantial/maximal assistance with bathing, upper body dressing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-02 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure nurses completed yearly competencies and training for 3 of 5 nurses, reviewed for education and competencies, resulting in the potential for nurses to lack the necessary skills and qualifications to adequately care for the needs of the residentsFacility Sufficient and Competent Nurse Staffing On 9/24/2025 at 2:30 PM, during an interview with Staff Education Nurse M she said the nurses had a 2-day classroom orientation where they completed online computer training and then they were assigned to a preceptor on the nursing units and were to complete competencies. Nurse M was asked if the staff completed hands on competencies and she said she went over Personal Protection Equipment/PPE's, Hand Hygiene, electronic medical record/emr documentation, blood glucose checks, bladder scanner, and the Ekg machine. She said IVs were reviewed with the Nurse and they verbalized back the process. On 9/24/2025 at 3:00 PM, Human Resources/HR Manager X was asked for education files for Nurses V and W. A record review of the education…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to store and handle medications in accordance with acceptable pharmaceutical standards of practice: 1) for 2 of 3 medication rooms 2) ensure medication refrigerators were clean, and 3) ensure medications were stored to professional standards of practice, including vaccinations, resulting in the potential for contamination of medications, incorrect administration of medications, a lack of therapeutic benefits necessary to promote healing for residents, increase the potential for adverse effects. Facility Medication Storage and Labeling: On [DATE] at 9:28 AM, during a review of the South over-the-counter medication and supplies storage room with Assistant Director of Nursing/ADON AA, several expired items were identified: Multiple packets of A&D ointment, triple antibiotic and bacitracin all dated 5/2025. In addition, there were gauze dressings dated 12/2024. Nurse AA said she would remove and discard the items. Observed on several different…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2025-10-02 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide palatable food products and meet residents' food preferences, for 7 residents (24, 61, 72, 74, 89, 121 and 143) of 7 residents reviewed for food and choices and a Confidential Group of Residents, resulting in residents' feelings of frustration and anger. Resident #61 (R61) A review of R61's medical record revealed an admission into the facility on 9/2/25 with diagnoses that included cystitis, heart failure, diabetes, and heart disease. A review of R61's Minimum Data Set assessment revealed a Brief Interview of Mental Status score of 9/15 that indicated moderately impaired cognition, and the Resident used a wheelchair for mobility. On 9/24/25 at 9:46 AM, Resident 61 was observed in his room, seated in a wheelchair. The Resident was interviewed, answered questions and engaged in conversation. The Resident was asked about any concerns he had about his care at the facility and was asked about any issues with the food served. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-02 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that appropriate communication between the hospice agency and the facility was accessible in a timely manner for one resident (Resident #39) of the three sampled residents reviewed for hospice care.Findings include: Resident #39 (R39): On 09/23/25 at approximately 11:45 AM, during the initial tour, the surveyor observed R39 with a caregiver and verified that she was the hospice nurse caring for R39 today. However, upon entering the facility at 10:00 AM, the CMS Form 802 submitted to the surveyors indicated that Resident R39 was not coded as receiving hospice care services. A review of records on 9/24/25 at 11:30 AM revealed that R39 was [AGE] years old, admitted to the facility on [DATE] with the diagnosis of Senile Degeneration of Brain, Transient Ischemic Attack (TIA), Vascular Dementia, Psychotic Disturbance, Mood Disturbance, and Anxiety in addition to other diagnoses. R39' Brief interview of Mental Status BIMS Score dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-29 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00152519. Based on interviews and record review, the facility failed to ensure that the GLP-1 (Glucagon-like peptide-1) injection medication was protected from staff misappropriation for one resident (Resident #601) of three residents reviewed for misappropriation of medication. Findings include: According to Cleveland Clinic, myclevelandclinic.org, dated 7/3/23, the prescribed GLP-1 medication states, GLP Agonists are medications that help lower blood sugar levels and promote weight loss .They mainly help manage blood sugar levels in people with Type 2 diabetes. Some GLP-1 agonists can help treat obesity. Resident #601 (R601): A review of R601's medical record conducted on 4/29/25 at 11:30 AM revealed an admission into the facility on [DATE], with the diagnosis of Type 2 Diabetes Mellitus, Chronic Kidney Failure, Heart Failure, and Obesity in addition to other diagnoses. R601 Physician's order for R601's Type 2 diabetes regimen revealed: Insulin Lispro Injection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-02 · tag F0850 — failed to provide social-work services — patternHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to employ a qualified social worker on a full-time basis to meet the psychosocial, mental, and behavioral health care needs of the residents. This deficient practice had the potential to affect all 124 residents that reside within the facility. Findings Include: On 10/1/2024 at 12:05 PM, an interview was conducted with Transitional Care Coordinator D regarding her role at the facility. Coordinator D explained while she does assist with social work roles, she is not a qualified Social Worker but is currently enrolled in a Bachelor of Social Work program. She shared a Social Worker from a sister facility does review assessments she completes and sends edits if needed. On 10/1/2024 at 1:15 PM, an interview was conducted with the Administrator regarding fulfilling their social worker position. The Administrator stated their Social Worker resigned with no notice on December 21, 2023. On August 29, 2024, a new social worker was hired with the start date of September 23, 2024, but she never showed up for orientation and informed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that a comprehensive person-centered care plan was established for two residents (Resident #32, Resident #41) of twenty-five residents reviewed for care planning, resulting in Resident #32, a hemodialysis resident, to continue to gain weight with no updated care plan interventions and the likelihood for unmet care needs. Findings include: Record review of the facility 'Care Plans-Comprehensive' 2001 MED-PASS, Inc. (revised October 2010) policy revealed an individualized comprehensive care plan that includes measurable objectives and timetables to meet the resident's medical, nursing, and psychological needs is developed for each resident. Policy Interpretation and Implementation: 3.) Each resident's comprehensive care plan is designed to: incorporate identified problem areas, incorporate risk factors associated with identified problems. #5.) Care plan interventions are designed after careful consideration of the relationship between the resident's problem areas and their causes Record review of the facility 'Policy:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to complete timely comprehensive activity assessments and ongoing programming to meet the interests of one resident (Resident #77) one resident reviewed for activities, resulting in, Resident #77's activity assessments not being completed since 03/2023 and a lack of activity programming to meet the resident's independent leisure pursuits. Findings Include: Resident #77: During initial tour on 10/1/2024 at 8:33 AM, Resident #77 was observed resting quietly in her room. When asked about activities she participates in, she stated many of the activities she physically cannot complete due to limited mobility in her hands. Resident #77 expressed prior to being admitted she was very active and always on the go and now she just lays in bed everyday with nothing to do. Resident #77 stated they have asked her to come to activities and watch the others participate as there would have been no adaptations made so she could fully participate. On 10/1/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that a urinary drainage bag and tubing was properly placed off the floor for one resident (Resident #46) of two residents reviewed for urinary catheters, resulting in the likelihood of cross-contamination and infection. Finding include: Resident #46: On 10/01/24, at 9:34 AM, Resident #46 was resting in their bed. Their urine drainage bag was hooked to bed frame and resting on the floor. A loop of the catheter tubing was on floor as well. On 10/01/24, at 9:40 AM, an observation along with CNA J of Resident #46's drainage bag and tubing was conducted. CNA J was asked if the bag and tubing was supposed to be on the floor and CNA J stated, no. On 10/01/24, at 9:45 AM, CNA J was observed placing a basin under the drainage bag and tubing. On 10/01/24, at 3:30 PM, a record review of Resident #46's electronic medical record revealed an admission on [DATE] with diagnoses that included Dementia, Quadriplegia and stroke. Resident #46 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely re-weighs for weight loss or weight gain for two residents (Residents #32, Resident#41), resulting in a lack of weight monitoring completion, follow-up of abnormal weights, and the potential for unidentified nutritional deficiencies and a decline in overall health. Findings include: Record review of the facility 'Policy: Obtaining Weights and Re-weight Policy' undated, revealed each individual's weight will be determined and documented upon admission to the facility. Procedure: 1.) Nursing will be responsible for the initial determination of each individual's weight. Subsequent measurements for weight will be documented on the appropriate designated form or tracker in the computer database. Weight will be documented on the individual assessment instrument (MDS for nursing facilities), and in the medical nutrition therapy (MNT) assessment. Weight will be obtained weekly for 4 weeks after admission. Subsequent weights will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed follow physician's orders for enteral feeding for one resident (Resident #83) of one resident reviewed for enteral feeding, resulting in the resident not receiving the ordered amount of enteral feeding. Findings Include: Resident #83 (R83): Resident #83 is [AGE] years old and admitted to the facility on [DATE] with diagnoses that include, aphasia, dysphagia and history of a transient ischemic attack. On 09/30/24 at 10:04 AM, R83 was observed in bed, well dressed, groomed and free of any odors. Observation revealed that R83 had their enteral feeding infusing, the rate of the infusion on the pump was set at 70 ml/hr, the bottle of Glucerna was dated 09/30/24, dated for a start time of 09/29/24 at 11:00 pm. On 10/01/24 at 09:30 AM, observation revealed that R83 had their tube feeding infusing at 70ml/hr. The bottle of Glucerna was dated 10/01/24 and was dated for a start time of 09/30/24 at 11:00 pm. On 10/01/24 at 02:19 PM, record review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medications as ordered for one resident (Resident #113) of one resident reviewed for pain management, resulting in Resident #113 experiencing pain and calling 911 and leaving the facility. Findings Include: Resident #113: A record review of the electronic medical record indicated Resident #113 was admitted to the facility on [DATE] at 9:50 PM with diagnoses: recent left knee joint replacement, pain, arthritis, anxiety, hypothyroidism, atrial fibrillation, asthma, claustrophobia, anemia, and essential tremor. The resident discharged back to the hospital a few hours later on 7/30/2024 at approximately 1:23 AM. A record review of the progress notes for Resident #113 revealed the following: 7/30/2024 at 1:23 AM, a Skilled Charting note, Guest alert and oriented and ale to make needs known, guest called 911 to be took back to the hospital because she didn't get her pain medication when she asked. When I tried to explain to her what was going on she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure clinical staff posting of licensed and un-licensed staff levels were posted in a visible area for residents and visitors to review, resulting in the inability for residents and visitors to know what clinical staff were working on those days. Findings include: According to the State Operations Manual (SOM) reflected The facility must post the total number and actual hours worked by licensed and un-licensed nursing staff directly responsible for the resident care per shift to include registered nurses Licensed Practical Nurses and Certified Nursing Aides. The SOM guides that the facility must Ensure staffing information is posted in a prominent place readily accessible to residents and visitors Observation on 9/30/2024 at 8:47 AM upon entrance to the facility in the front lobby there was no identified clinical staff level posting visible upon looking around entry. Observation on 9/30/2024 at 10:07 AM review of 100 hall and 600 hall reviewed for clinical nursing staffing hours to be posted for resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to care plan an antipsychotic injectable medication (Invega) and to ensure community mental health services coordination of care for one resident (Resident #467) out of one resident reviewed for community mental health services, resulting in feelings of worry and concern with the likelihood of an overall decrease in psychosocial well-being. Findings include: Resident #467: On 10/01/24, at 8:48 AM, Resident #467 was resting in their bed. They voiced a concern about going home and that they needed to talk to their HOPE case manager because they were discharging in a few days. The resident repeated their concern twice and offered the name of their case manager. On 10/01/24, at 2:30 PM, a record review of Resident #467's electronic medical record revealed an admission on [DATE] with diagnoses that included schizoaffective disorder, bipolar disorder and anxiety. Resident #467 required assistance with Activities of Daily Living and had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain consent for antipsychotic usage for one resident (Resident #53), resulting in Resident #53 being administered an antipsychotic medication without the appropriate consent and risk-versus-benefit analysis of the medication explained to the resident or the resident's responsible party and the increased likelihood for serious side effects and adverse reactions. Findings include: Record review of the facility 'Use of Psychotherapeutic medications' dated 6/23/2019 revealed a resident will not receive psychotherapeutic medications unless such a medication is needed to treat a specific condition as diagnosis and documented . Assessment and documentation: ii.) Informed consent from the resident and/or responsible party along with education regarding potential side-effects. Record review of the 'Nursing 2017 Drug Handbook' Wolters Kluwer 2017 page 156, Abilify antipsychotic medication adverse reactions included: increased suicide risk, neuroleptic malignant syndrome, seizures, hostility, tardive dyskinesia Resident #53:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-02 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that 8 of 19 medication punch cards in the 100 Hall Controlled/Narcotic substance medication cabinet were free of puncture holes, resulting in the likelihood for misappropriation of medication by one narcotic punch card to have 2 tablets with taped over punch holes noted upon inspection and the likelihood of cross contamination and ineffective medications. Findings include: Record review of the facility 'Controlled Substances' 2001 MED-Pass, Inc. (revised December 2012 policy dated) revealed the facility shall comply with all laws, regulations, and other requirements related to handling, storage, disposal, and documentation of Schedule II and other controlled substances. Policy Interpretation and Implementation: #8.) Unless otherwise instructed by the Director of Nursing Services, when a resident refuses a non-unit dose medication (or it is not given), or a resident receives partial tablets or single dose ampoules (or it is not given), the medication shall be destroyed and may not be returned to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that narcotic medications were accurately documented according to professional standards of practice for one resident (Resident #901). Findings include: Resident #901 (R901): On 7/1/24 at 11:40 AM, R901 was observed lying in bed. R901 was asked about care at the facility. R901 explained they did not think they were getting their Norco (a narcotic pain medication) correctly. Review of the clinical record revealed R901 was admitted into the facility on 3/2/23 with diagnoses that included: peripheral vascular disease, polyneuropathy (damage to multiple nerves) and anxiety disorder. According to the Minimum Data Set (MDS) assessment dated [DATE], R901 was cognitively intact. Review of R901's July 2024 Medication Administration Record (MAR) revealed a physician order for, HYDROcodone-Acetaminophen (Norco) Oral Tablet 5-325 MG (milligrams) . Give 1 tablet by mouth every 6 hours for CHRONIC PAIN with a start date of 3/3/23. The times of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-23 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00123400 and MI00124171. Based on observation, interview and record review, the facility failed to provide timely assistance with Activities of Daily Living (ADL) that included oral, nail and incontinence care and bathing activities for six residents (Resident #6, Resident #14, Resident #29, Resident #35, Resident #130, and Resident #191) of seven residents reviewed for ADL care, resulting in unmet care needs, poor hygiene and the potential for infection, skin irritation, body odor, embarrassment, diminished feelings of self-worth and loss of dignity. Findings include: Resident #6: A review of Resident #6's medical record revealed an admission into the facility on 5/26/23 with diagnoses that included non-Hodgkin lymphoma, chronic obstructive pulmonary disease, pressure ulcer of left heel and sacral region, pain, heart failure, diabetes, dementia, and depression. A review of the Minimum Data Set (MDS) assessment, dated 6/1/23, revealed the Resident had a Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-23 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00123400 and MI00124171. Based on observation, interview, and record review the facility failed to ensure there was adequate staff to meets the needs of the residents, resulting in resident verbalizations of waiting long periods of time for call lights to be answered, receive assistance with Activities of Daily Living (ADL): bathing, nail care, toileting and incontinence care, and the timely administration of medications timely as ordered for eight residents (Residents #6, #11, #35, #39, #72, #184, #185, and #187), and a Confidential Group of residents from twenty residents reviewed for activities of daily living care, resulting in resident dissatisfaction, frustration and unmet care needs. Findings Include: FACILITY Sufficient and Competent Nurse Staffing During a review of the posted staffing sheets and staffing schedules indicated the resident census at the facility had progressively increased consistently from August of last year 2022, from 40's to 60's to 80's.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-23 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure secure storage, accountability, and reconciliation of the controlled substance Ativan in the medication refrigerator of the South Medication Room, for one of two medication storage rooms reviewed for medication storage and labeling task, resulting in the potential for narcotic diversion. Findings include: On 8/18/23 at 9:00 AM, an observation was made with Unit Manager, Nurse H of the South Medication Room. The medication room had a secure lock leading into the medication room from the hallway. An observation was made of the medication refrigerator that did not have a lock on the door. Inside the refrigerator was a removable box with the controlled substance Ativan that included three vials of 2 mg(milligrams)/ml (milliliter) and oral Ativan 2 mg/ml, 30 ml. The box had a green plastic tag on the box. The Unit Manager was asked about the process when the Ativan was taken out. The Unit Manager reported that the green tag would be taken off and replaced with a red tag that were located inside the box with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to ensure that medical supplies were stored in sanitary conditions and expired supplies were disposed of properly for one of two medication rooms, one emergency crash cart and three clean utility/supply rooms reviewed for medication and medical supply storage, resulting in the potential for medical procedures to be performed with expired medical equipment and decreased efficacy. Findings include: On [DATE] at 9:00 AM, medication and medical supplies were reviewed with Unit Manager, Nurse H of the South Medication room. An observation was made of multiple green top vacutainers for blood draws expired on [DATE], red vacutainers expired on [DATE], vacutainer blood collection sets that expired [DATE]. The Unit Manager was asked if there were more collection sets and she responded that there was only the two and both were expired. An observation was made of two blood draw kits, and both were expired. The Unit Manager stated, We don't draw blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-23 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an effective pest control program so that the facility is free of pests in the kitchen, satellite kitchen and Resident #28's room, potentially effecting all residents in the building. Findings Include: FACILITY Kitchen On 8/02/23 at 9:00 AM, during an initial tour of the main kitchen with Chef Manager N and Corporate Dietary Manager O, several small flies/drain flies were observed in the kitchen flying around. On 8/2/2023 at 9:40 AM during a tour of the satellite kitchen used for meal serving to the 200-500 halls, observed to have several small flies/drain flies crawling on a large container of honey. Requested pest management logs. Corporate Dietary Manager O said pest management handled by Facilities Manager P. She said the pest control company came to the facility monthly. On 8/2/2023 at 3:00 PM, reviewed the facilities Pest management log book/Pest Service Sighting log. Per documentation sheets in the book the last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Numbers MI00123400 and MI00124171. Based on observation, interview and record review, the facility failed to ensure that one resident was treated in a dignified manner for Resident #65, of two residents reviewed for dignity, resulting in Resident #65 having soiled briefs left on a clean bed and thrown on the floor. Findings Include, On 08/03/23 at 1:55 PM, during a tour of the facility a bag with soiled linen was observed on the floor in room [ROOM NUMBER]. A hospice aid entered the room and said she was there to see a resident in room [ROOM NUMBER]. She had not yet been in the room. Upon walking up and down the 300 hallway, no facility staff were observed. Resident #65: A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #65 was admitted to the facility on [DATE] with diagnoses: Anxiety, weakness, groin abscess, hypertension, polyneuropathy, and peripheral vascular disease. The MDS assessment dated [DATE] revealed the resident had full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise care plans with resident changes to ensure that interventions necessary for care and services were provided for two residents (Resident #50, Resident #72) of twenty residents reviewed, resulting in the potential for unmet care needs. Findings Include: Resident #72: Pressure Ulcer/Injury A record review of the Face sheet and Minimum Data Set assessment indicated Resident #72 was admitted to the facility on [DATE] with diagnoses: recent history of a stroke, left-sided weakness diabetes, acute respiratory failure, hypertension, heart failure, and weakness. On 8/1/2023 the resident was identified to have a pressure ulcer on the right heel unstageable. The Minimum Data Set (MDS) assessment dated [DATE] indicated the resident had full cognitive abilities with a Brief Interview for Mental Status (BIMS) score of 14/15 and the resident needed extensive 1-person assistance with bed mobility, dressing, toileting and hygiene and total 2-person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent a facility-acquired pressure ulcer for one resident (Resident # 72) and ensure appropriate interventions were in place and enacted for one resident (Resident#72) of two residents reviewed for pressure ulcers, resulting in Resident #72 developing a facility-acquired pressure ulcer that changed from a blister to black necrotic tissue. Findings Include: Resident #72: Pressure Ulcer/Injury A record review of the Face sheet and Minimum Data Set assessment indicated Resident #72 was admitted to the facility on [DATE] with diagnoses: recent history of a stroke, left-sided weakness diabetes, acute respiratory failure, hypertension, heart failure, and weakness. On 8/1/2023 the resident was identified to have a pressure ulcer on the right heel unstageable. The Minimum Data Set (MDS) assessment dated [DATE] indicated the resident had full cognitive abilities with a Brief Interview for Mental Status (BIMS) score of 14/15 and the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that Restorative Nursing services were provided to one resident (Resident #11) of 2 residents reviewed for range of motion and restorative services, resulting in a potential for Resident #11 to have a decline in range of motion and mobility Findings Include: Resident #11: Rehab and Restorative A record review of the Face Sheet and Minimum Data Set (MDS) assessment for Resident #11 indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: Dementia, fibromyalgia, gout, weakness, asthma, heart disease, hypothyroidism, hypertension, depression, anxiety, peripheral vascular disease, history of falls. The MDS assessment dated [DATE] indicated the resident had full cognitive abilities with a Brief Interview for Mental Status Score (BIMS) of 14/15 and needed extensive 2-person assistance with bed mobility and total 2-person assistance with transfers and needed 1-person assistance with all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide necessary management and care of an indwelling urinary catheter for two residents (Resident #49, and Resident #60) and assessment and management of care for one resident (Resident #227) who performed straight catheterization herself of three residents reviewed for urinary catheters, resulting in the potential for complications including infection and a decline in condition. Findings Include: Resident #49: Urinary Catheter or UTI On 8/03/23 at 2:56 PM during a tour of the facility Resident #49 was observed lying in bed in her room. The room smelled strongly of urine. She was observed to have a Foley catheter; the catheter had sediment in the tubing. The resident said she'd had the catheter during her stay at the facility. A record review of the Face sheet and Minimum Data Set assessment (MDS) indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: right hip fracture, history of left hip…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure assessment was completed for self-administration of nebulizer breathing treatments and that the nebulizer equipment was stored per facility policy for one resident (Resident #50) of three residents reviewed for respiratory care, resulting in the potential for adverse effects, inadequate administration of medication, exacerbation of symptoms and infection. Resident #50: A review of Resident #50's medical record revealed an admission into the facility on 9/11/21 and re-admission on [DATE] with diagnoses that included chronic obstructive pulmonary disease, dementia, paranoid schizophrenia, age-related cognitive decline, pneumonia, mood disorder, depression, and heart disease. A review of the Minimum Data Set assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 12/15 that indicated moderately impaired cognition and the Resident needed limited assistance with activities of daily living. On 8/2/23 at 11:11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that dialysis communication forms were complete and included accurate weight assessment for one resident (Resident #129) of two residents reviewed for Dialysis care, resulting in the potential for a decline in condition and the inability for a prompt response to care needs. Findings Include: Resident #129: Dialysis On 8/03/23 at 3:35 PM , Resident #129 was observed sitting in a wheelchair in her room. She said she had nausea; and stated, It happens sometimes. She said she had recent abdominal surgery. Resident #129 said she went to dialysis 3 days a week/Monday, Wednesday, Friday. She pointed to a dialysis fistula in her left arm. A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #129 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: recent surgery intestinal obstruction with surgical repair, end stage renal disease, renal dialysis services, GERD, polycystic kidney disease,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent significant medication errors and accurate documentation of medication administration for three residents (Resident #39, Resident #65 and Resident #178 ) of eight residents reviewed for medication errors, resulting in medications being administered to the residents hours after they were due, leading to resident frustration and anger with the potential for mistreatment of the resident's medical conditions, side effects, adverse effects and a decline in condition. Findings Include: Resident #39: Antibiotic Use A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #39 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses: right foot infection, diabetes. Atrial fibrillation, hypertension, hypothyroidism, GERD, heart failure, history of kidney failure, weakness, neuropathy. The MDS assessment dated [DATE] revealed the resident had full cognitive abilities with a Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that handwashing and Personal Protective Equipment were used for two residents (Resident #21, Resident #39) of nine residents sampled for medication administration, resulting in the likelihood for cross contamination, prolonged resident illness, antibiotic usage with possible hospitalization. Findings include: Record review of the facility 'Standard Infection Control' section 3.1 policy dated 8/2021 recommended the use of standard precautions during all patient care procedures . Record review of the facility 'Handwashing and Hand Hygiene' policy dated 4/29/2020 revealed to ensure appropriate hand hygiene which is essential in reducing the risk of transmission of infectious agents. To protect our residents, visitors and staff, each facility will promote hand hygiene practices during all care activities and working in locations within the facility. Conditions which may require hand hygiene include but not limited to: Before and After applying gloves, before and after eating, after using the restroom,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$33,647 in federal fines across 1 penalty.
- $33,647 — penalty dated 2024-10-02
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE WELLBRIDGE GROUP — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 3.5 | +0.5 vs chain |
| Health inspection | 2 of 5 | 3.1 | -1.1 vs chain |
| Staffing | 5 of 5 | 3.9 | +1.1 vs chain |
| Quality measures | 5 of 5 | 4.4 | +0.6 vs chain |
The other 7 homes this chain runs (chain average 3.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| E2G, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | since 08/20/2014 |
| SENIOR CARE EQUITIES #9, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | since 08/20/2014 |
| WRONSKI, FRANK | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 33% | since 08/20/2014 |
| DAVITT, JULIE | Individual | W-2 MANAGING EMPLOYEE | — | since 07/09/2018 |
| PERRY, MICHAEL | Individual | CORPORATE OFFICER | — | since 08/20/2014 |
| SANGSTER, TODD | Individual | CORPORATE OFFICER | — | since 08/20/2014 |
| NEXCARE HEALTH SYSTEMS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/09/2018 |
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235171. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-10-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.