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WellBridge of Brighton

2200 Dorr Road, Howell, MI 48843 · For profit - Limited Liability company · 88 certified beds · (330) 998-1865 Medicare & Medicaid certified

Call the home — (330) 998-1865 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 20233 actual-harm citations$26,686 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $26,686 in federal fines (most recent 2024-10-16)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2305 Genoa Business Park Dr Ste 220 · (810) 494-6840 · Call to confirm hours
Pharmacy
2305 Genoa Business Park Dr Ste 140 · (810) 229-4420 · Call to confirm hours
Grocery
8144 Grand River Ave · (810) 220-0110 · Call to confirm hours
Park
623 Red Oaks Dr · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.1%10.8%15.4%better
Long-stay residents who lose too much weight6.3%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection3.5%1.5%2.0%worse
Long-stay residents with depressive symptoms0.0%4.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.3%3.0%3.3%worse
Long-stay residents whose ability to walk worsened5.4%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.9%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers2.7%5.1%4.7%better
Long-stay residents with worsening bladder/bowel control3.8%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table6.4%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.8%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine94.3%79.5%79.4%better
Short-stay residents rehospitalized after admission30.0%24.0%22.6%worse
Short-stay residents with an outpatient ER visit12.9%11.7%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.331.841.67worse
Long-stay outpatient ER visits per 1,000 resident days2.881.641.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

67.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 363 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

67.3%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
65.6%U.S. median 56.6%
Met the expected recovery
0.53U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.25hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 65.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 151 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 84% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF67.3%CMS range 63.3–72.151.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.5–12.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge65.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge79.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge47.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting97.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.2%CMS range 2.9–7.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.75
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.11
Aide hours/ resident / day
3.92
Total nurse hours/ resident / day
0.35
RN hoursweekends
52.4%
Total nursing turnover
31.3%
RN turnover

How full it usually is: this home is certified for 88 beds and averages 82.2 residents a day — about 93% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.92 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.37 hrs/resident/day on weekends vs 4.15 on weekdays — 19% thinner on weekends. RN hours go from 0.91 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2026-01-14)
8
at the previous standard inspection (2024-10-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

26 citations, most serious first. The 13 most serious are shown; the remaining 13 are one tap away and print in full.

  • Actual harm · Gcited before2026-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary treatment and care consistent with professional standards of practice to promote healing of a compromised skin integrity to the coccyx area (area above the buttock region) and prevent new and or worsening pressure ulcer development for one resident (R5) of one reviewed for pressure ulcers resulting in R5 developing an unstageable pressure ulcer( a severe wound characterized by full-thickness tissue loss, where the base of the wound is obscured by slough or eschar, making it difficult to assess the true extent of tissue damage) to their coccyx area.Findings include:Clinical record review revealed R5 was admitted to the facility on [DATE] for physical therapy following hospitalization for surgical repair on 12/8/25 of their right femoral (large bone in leg) fracture related to a fall at home. R5 had developed urinary retention post operative and arrived at the facility with a Foley (indwelling urinary catheter). On 1/12/26…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure accuracy of assessments, coordination of care with a wound care clinic, and ensure recommended interventions were followed for one (R18) of four residents reviewed for pressure ulcers, resulting in R18 being sent to the hospital from the wound care clinic for surgical debridement and intravenous (IV) antibiotics of an infected Unstageable (full-thickness skin and tissue loss in which the wound bed is obscured by slough or eschar) Pressure Ulcer. Findings include: On 10/14/24 at 9:26 AM, R18 was observed sitting up in bed eating breakfast. A low air loss mattress (group 2 mattress) was observed on R18's bed and a ROHO (individual air cells) cushion was observed in R18's wheelchair. R18 was asked if they had any wounds. R18's spouse explained R18 had a bad wound on their bottom and they were going to a wound care clinic for it. Review of the clinical record revealed R18 was admitted into the facility on 8/16/23 and readmitted [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00146401 and MI00146531 This citation had two Deficient Practice Statements (DPS). DPS #1 Based on observation, interview, and record review the facility failed to provide adequate supervision for one Resident (R903) of two Residents reviewed for accidents resulting in an unbeknownst exit of a cognitively impaired, wheelchair bound resident from the facility and a fall with injury. Findings include: A record review revealed that R903 was admitted to the facility on [DATE] after a hospitalization, for skilled nursing and rehabilitation services. R903 was recently hospitalized and readmitted back to the facility on 7/25/24. R903's admitting diagnoses included Schizophrenia, anxiety disorder, Chronic Obstructive Pulmonary Disease (COPD), Parkinson's disease, end stage renal disease, (on hemodialysis) with history of falls and syncopal (fainting) episodes. R903 had a guardian who handled R903's medical, legal, and financial decisions. Based on the Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-12 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake 2990713.Based on interview and record review, the facility failed to follow up following an outside consultation, and receive an After Visit Summer (AVS) for one resident (R700) of two reviewed for outside appointments, resulting in missed antibiotic treatments. Findings include: Family Member O was interviewed on 5/11/26 at 10:20 AM and confirmed an allegation the facility failed to deliver appropriate medical care based on R700's specific needs and follow through with R700's (AVS) from ID (Infectious Disease) on 2/25/26 that indicated R700 was to receive antibiotics through August 2026. Family 'O' said they were contacted by the facility on 4/20/26 and the facility reported that R700 had increased drainage and required an urgent visit to the wound care clinic. Family 'O' further reported R700 had not been receiving their ordered long-term antibiotic (Keflex) as recommended by ID 3/11/26. The complainant stated they contacted the Director of Nursing (DON) and after multiple conversations, the DON confirmed the facility did not have the AVS from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-14 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to support continuity of a previous resolved grievance for one resident (R37) of one reviewed for grievances.Findngs include:Clinical record review revealed R37 was admitted to the facility on [DATE] with impaired mobility deficits related to recent hospitalization for respiratory and congestive heart failure. R37 required wound care for a diabetic right foot ulcer and required supplemental oxygen. Brief Interview of Mental Status (BIMS) assessed on 11/14/25 scored 15/15 indicating R37 was cognitively intact.On 1/12/26 at 9:49 AM, during initial interview and introductions, R37 voiced concern they previously complained to the facility that Certified Nurse Assistant (CNA) B hurts them when they are repositioned or placed into a Hoyer lift (mechanical lift). R37 stated they can't prove there is intent, they just handle them roughly. R37 said their concern was shared with the staff and was informed that CNA B would no longer be assigned to take care of them.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 1220695Based on interview and record review, the facility failed to report an alleged violation to the state agency (SA) related to Injuries of Unknown Origin for one resident (R701) of one reviewed for abuse. Findings include:Clinical record review revealed R701 was a long-term resident and admitted under care of Hospice related to advanced Alzheimer dementia, psychotic and mood disturbances and anxiety. R701 was primarily nonverbal, bed/chair bound, required two-person assistance with transfers and had a BIMS (Brief Interview of Mental Status) score of 2/15 indicating severe cognitive impairment.On 7/8/25 the State Agency received a concern that R701 was observed with yellow colored bruising to their middle (sternal) chest wall, and dark red purple bruising to their right rib cage. Neither of these injuries were consistent with the care R701 received and neither was the injury reported to the Hospice Provider or Guardian.On 9/11/25 at 2:30 PM, an interview was conducted with Hospice Register Nurse (RN) D who confirmed on 7/9/25 when they arrived to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 1220695Based on interview and record review, the facility failed to conduct a thorough investigation for one resident (R701) of one reviewed for Injuries of Unknown Origin. Findings include:Clinical record review revealed R701 was a long-term resident and admitted under care of Hospice related to advanced Alzheimer dementia, psychotic and mood disturbances and anxiety. R701 was primarily nonverbal, bed/chair bound, required two-person assistance with transfers and had a BIMS (Brief Interview of Mental Status) score of 2/15 indicating severe cognitive impairment.On 7/8/25 the State Agency received a concern that R701 was observed with yellow colored bruising to their middle (sternal) chest wall, and dark red purple bruising to their ride rib cage. Neither of these injuries were consistent with the care R701 received and neither was the injury reported to the Hospice Provider or Guardian.On 9/11/25 at 09:30 AM, a clinical record document of a wound evaluation revealed a colored photograph evaluated on 7/4/25 Labeled #8-Bruise Body location: Location…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the main kitchen and the south satellite kitchen in a sanitary manner. This deficient practice had the potential to affect all residents in the facility that consume food. Findings include: On 10/14/24 between 9:40 AM-10:10 AM, during an initial tour of the kitchen with Dietary Manager (DM 'D'), Culinary Specialist (CS 'B'), and the Assistant Dietary Manager (ADM 'C'), the following items were observed: In the dry food storage room, there was a package of sweet cornbread muffin mix on a metal wire shelf that was not sealed and exposed to air. In the walk-in refrigerator, there was a large package of full-size fresh carrots that were not sealed and exposed to air. In the south kitchenette, there were multiple concerns identified, including: The countertop was observed to have dried debris on the surfaces, and in the cracks. The glass enclosure was soiled with debris on the glass surfaces both inside and out. There was debris imbedded in the cracks and crevices and missing portions of the seal that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-16 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure medications were administered per the facility's policy and professional standards of practice for two (R's 41 & R78) of four residents observed for medication administration and provide wound care treatment and documentation of treatment changes according to professional standards of practice for one (R3) of one resident reviewed for non-pressure wounds. Findings include: The facility was previously determined to be out of compliance for concerns with administration and documentation of administration of scheduled medications according to professional standards of practice during an abbreviated survey conducted on 8/28/24 with an alleged compliance date of 9/18/24. R78 On 10/14/24 at 9:04 AM, Licensed Practical Nurse (LPN) F was observed opening the medication cabinet of R78. A clear medication cup was observed in the cabinet with three pills in the cup. When LPN F was asked what the pills were, LPN F stated they did not know. LPN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews the facility failed to ensure expired medications were discarded and medications were stored securely for three Residents (R37, R61 and R70) of four residents reviewed for medication storage. Findings include: On 10/14/24 at 8:51 AM, Licensed Practical Nurse (LPN) G was observed preparing the morning medications for R37. Included in the medications was a Docusate Sodium Capsule 100 mg (milligram) obtained from a bottle with an expiration date of 9/2024 and a Multivitamin obtained from a bottle with an expiration date of 8/2024. LPN G did not identify that the medications were expired and administered both medications to R37. LPN G was asked to open the medication cabinet of R37 and obtain the Docusate Sodium and Multivitamin bottle. LPN G was asked to review the expiration date. LPN G reviewed the date and stated they usually would check the expiration date. LPN G stated the expired medication should have not been administered to R37. LPN G stated they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure the facility maintained proper infection control practices regarding the cleaning and disinfecting of glucometers per the facility's policy and manufacturer's instructions for two (R's 41 & 61) of four residents observed for the medication administration task. Findings include: R41 On 10/14/24 at 9:43 AM, Licensed Practical Nurse (LPN) E was observed administering R41's morning medications. Once R41 consumed their pills LPN E was then observed to obtain R41's blood glucose level via a fingerstick and glucometer. Once completed, LPN E was observed cleaning the glucometer with an alcohol prep pad and placed the glucometer in R41's medication cabinet and locked it. R61 On 10/14/24 at 9:55 AM, LPN E was observed obtaining the blood glucose level of R61 via fingerstick and the use of a glucometer. Once completed, LPN E was observed cleaning and disinfecting the glucometer with an alcohol pad and placed the glucometer in R61's medication cabinet and locked it. Review of a facility policy titled Blood Sampling…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure effective interventions were implemented for one (R44) of one resident reviewed for communication. Findings include: On 10/14/24 at 9:15 AM, R44 was observed sitting up in bed. When spoken to, R44 appeared to understand the questions asked, but had difficulty speaking. R44 spoke softly and speech was unclear. R44 became tearful when she was not understood. A sign was posted in R44's room that noted R44 was able to understand others. R44 said she had Parkinson's Disease. It was difficult to understand most words R44 said. On 10/14/24 at approximately 9:30 AM, an interview was conducted with a staff member who was familiar with R44 (Staff 'V'). When queried about how staff communicated with R44, Staff 'V' reported it was difficult and they could sometimes understand what she said. On 10/14/24 at 12:25 PM, a second interview was conducted with R44. R44 answered Yes, No, and Sometimes to questions regarding her care, but when further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure orders were implemented for a CPAP (continuous positive airway pressure) machine for one (R231) of one resident reviewed for respiratory equipment. Findings include: On 10/24/24 at 9:16 AM, R231 was observed sitting in a wheelchair in their room. R231 was asked about the care at the facility. R231 explained they did not understand why they had to almost beg someone to put on their CPAP machine at night. R231 pointed to their CPAP machine sitting on a dresser next to the bed. R231 explained they could not put it on themselves, but no one would put it on unless he asked. Review of the clinical record revealed R231 was admitted into the facility on [DATE] with diagnoses that included: acute pyelonephritis (kidney infection), Parkinson's and obstructive sleep apnea. According to a Brief Interview for Mental Status (BIMS) exam dated 10/11/24, R231 scored 12/15 indicating moderately impaired cognition. An admission nursing assessment dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 13 citations
  • Potential for harm · Dcited before2024-10-16 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for one (R18) of one residents reviewed for medical records. Findings include: The facility was previously determined to be out of compliance for concerns with maintaining complete and accurate medical records during an abbreviated survey conducted on 8/28/24 with an alleged compliance date of 9/18/24. Review of the clinical record revealed R18 was admitted into the facility on 8/16/23 and readmitted [DATE] with diagnoses that included: acute and chronic respiratory failure, cervical disc disorder and atrial fibrillation. According to the Minimum Data Set (MDS) assessment dated [DATE], R18 had severely impaired cognition and required substantial/maximal assistance of staff for mobility in bed. The MDS assessment also indicated R18 had two facility acquired Stage 2 (partial-thickness loss of skin with exposed dermis) pressure ulcers. Review of R18's wound assessments documentation revealed: A Wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-28 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer and/or document administration of scheduled medications according to professional standards for ten (R905, R906, R907, R908, R909, R912, R913, R914, R915, R916) of fifteen residents reviewed for medication administration. Finding include: R905 Review of R905's Medication Administration Record (MAR) revealed that the following scheduled medications were not documented as being administered: 8/6/24 1800 GenTeal Tears Severe Day/Night Ophthalmic Gel 0.4-0.3%, instill 1 drop in both eyes at bedtime 8/6/24 1800 Senna Oral Tablet 8.6mg, give 1 tablet by mouth at bedtime 8/6/24 bedtime dose Cyclosporine Emulsion 0.05%, Instill 1 drop in both eyes two times a day 8/6/24 2100 Eliquis 5mg, Give 1 tablet by mouth two times a day 8/6/24 2000 House/High Protein three times a day 8/7/24 0600 Levothyroxine Sodium Oral tablet 100 mcg, give 1 tablet by mouth one time a day every Mon, Tue, Wed, Thu, Fri, Sat 8/7/24 0600 Menthol-Zinc Oxide External Ointment 0.44-20.6%, Apply to buttock topically one time a day R906 Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-28 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain complete and accurate medical records for ten (R905, R906, R907, R908, R909, R912, R913, R914, R915, R916) of fifteen residents reviewed for medication administration. Findings include: R905 Review of R905's Medication Administration Record (MAR) revealed that the following scheduled medications were not documented as being administered: 8/6/24 1800 GenTeal Tears Severe Day/Night Ophthalmic Gel 0.4-0.3%, instill 1 drop in both eyes at bedtime 8/6/24 1800 Senna Oral Tablet 8.6mg, give 1 tablet by mouth at bedtime 8/6/24 bedtime dose Cyclosporine Emulsion 0.05%, Instill 1 drop in both eyes two times a day 8/6/24 2100 Eliquis 5mg, Give 1 tablet by mouth two times a day 8/6/24 2000 House/High Protein three times a day 8/7/24 0600 Levothyroxine Sodium Oral tablet 100 mcg, give 1 tablet by mouth one time a day every Mon, Tue, Wed, Thu, Fri, Sat 8/7/24 0600 Menthol-Zinc Oxide External Ointment 0.44-20.6%, Apply to buttock topically one time a day R906 Review of R906's Medication Administration Record (MAR) revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-28 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intakes: MI00146401 and MI00146565 Based on observation, interview and record review the facility failed to assess for pain and administer pain medications as ordered by the physician for two (R903 and R916) of two residents reviewed for pain, resulting in unrelieved pain, feelings of frustration, and helplessness. Findings include: R903 A record review for R903 revealed they were admitted to the facility on [DATE] after a hospitalization for skilled nursing and rehabilitation services. R903 was recently hospitalized and readmitted back to the facility on 7/25/24. R903's admitting diagnoses included Schizophrenia, anxiety disorder, Chronic Obstructive Pulmonary Disease (COPD), Parkinson's disease, end stage renal disease (on hemodialysis) with history of falls and syncopal (fainting) episodes. R903 had a guardian who handled R903's medical, legal, and financial decisions. The Brief Interview for Mental Status (BIMS) revealed a score of 11/15, indicative of moderate cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-28 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure there was thorough record keeping to accurately account for administration of controlled substances for one (R916) of one resident reviewed for pharmacy services. Findings include: Review of the clinical record for R916 revealed they were admitted into the facility on 5/23/22 with diagnoses that included: muscle weakness, aftercare following joint replacement surgery and difficulty walking. According to the Minimum Data Set (MDS) assessment dated [DATE], R916 scored 15/15 on the Brief Interview for Mental Status exam (which indicated intact cognition). Review of R916's Medication Administration Record (MAR) revealed an order for Norco (also known as hydrocodone-acetaminophen 10-325mg a narcotic pain medication) to be given by mouth every six hours related to aftercare following joint replacement surgery. Further review showed no documentation of administration for scheduled midnight and 6 AM doses on 8/7/24. On 8/28/24 at 9:35 AM a request was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number: MI00144507. Based on interview and record review, the facility failed to ensure multiple allegations of abuse and mistreatment were reported to the Abuse Coordinator and the State Agency for one (R801) of two residents reviewed for abuse. Findings include: A review of a complaint submitted to the State Survey Agency revealed R801 alleged being sexually abused by an unnamed staff member two times. It was alleged the male staff member grabbed (R801's) penis area and played with (R801's) penis. It was noted that the abuse occurred sometime last month (April 2024) during the nighttime. On 5/20/24 at 11:33 AM, a telephone interview was conducted with R801 (who no longer resided at the facility). R801 had some difficulty getting his words out and became frustrated. R801 reported there were two sexual incidents by the same male staff member who worked the midnight shift. R801 stated, I didn't ask for abuse, but he was willing to give it to me. R801 reported the first time it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation is for Intake MI00142516 and Intake MI00143475. Based on observation, interview and record review the facility failed to promptly assess, implement effective treatments and prevent the pressure ulcer (PU) development for two (R804 and R806) of three residents reviewed for pressure ulcers resulting in further clinical compromise and psychological distress. Findings include: R804 On 4/2/24, R804 was contacted and interviewed about the complaint they submitted to the state agency regarding the care they received while at the facility. R804 stated, I have lymphoedema if I get a scrap, it could weep or it could get warm and easily become infected. My legs were in so much pain and weeping, I decided to call 911. The ambulance took me to the hospital, where I was treated with several rounds of antibiotics. When the antibiotics were completed, I decided to go to this facility because I had been a resident of the corporation prior to this incident so I was comfortable. When I arrived to the facility, I was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff adhered to the appropriate transmission-based precautions (TBP) for one (R1) of two residents reviewed for TBP for COVID-19, resulting in the increased potential for transmission of COVID-19, in which the facility had an active COVID-19 outbreak. This deficient practice had the potential to affect all residents that were assigned to that staff, which included those that were not on contact and droplet TBP. Findings include: On 11/14/23 at 8:30 AM, upon entry into the facility's main lobby there was a notice posted which identified the facility had a positive COVID-19 finding on 11/11/23. (This had not been updated to reflect additional positive COVID-19 findings on 11/13/23.) On 11/14/23 at 9:26 AM, observation of the 100 hall revealed there were two rooms (one of which was R1's room) with TBP signage on the doors which identified potential or suspected COVID-19, and multiple disposal bins, and personal protective equipment (PPE) bins were stored in the hallway just outside of the rooms. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number: MI00139785. Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse by staff for one (R41) of one resident reviewed for abuse. Findings include: Review of a Facility Reported Incident (FRI) submitted to the State Agency revealed a CENA reported possible physical abuse by nurse . The resident allegedly affected was R41. Review of a facility policy titled, Abuse, Neglect and/or Misappropriation of Resident Funds or Property, revised on 3/15/23, revealed, in part, the following: (Facility corporation name) will not tolerate verbal, sexual, physical or mental abuse .of its residents .by anyone .Each resident has the right to be free from all types of abuse . According to the State Operations Manual, §483.12(a)(1) Freedom from Abuse, Neglect, and Exploitation, Staff to Resident Abuse of Any Type .All staff are expected to be in control of their own behavior, are to behave professionally, and should appropriately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of staff to resident abuse immediately to the Administrator for one (R41) of one resident reviewed for abuse. Findings include: Review of a Facility Reported Incident (FRI) submitted to the State Agency revealed a CENA reported possible physical abuse by nurse . The resident allegedly affected was R41. Review of a facility policy titled, Abuse, Neglect and/or Misappropriation of Resident Funds or Property, revised on 3/15/23, revealed, in part, the following: .For the alleged violation involving abuse .the Center will report immediately but not later than two hours after the allegation is made, if the vents that cause the allegation involve abuse or result in serious bodily injury .to the administrator of the facility . Review of an investigation conducted by the facility revealed the following: Type of Alleged Incident: Abuse .Date/Time Discovered 8/31/2023 09:45 AM .Date/Time Incident Occurred: 8/30/2023 .Incident Summary CENA (Certified Nursing Assistant - CNA) reported possible physical abuse by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2023-11-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident was consistently provided with showers/bed baths for one (R16) resident reviewed for activities of daily living, resulting in the potential for unmet care needs. Findings include: On 11/14/23 at 10:38 AM, R16 was observed in bed watching tv. R16 had on a black shirt with writing on it covered in stains and bottom half of body was covered with blankets and sheets. R16 face was not cleaned hair appeared oily and facial hair was not groomed, finger nails were long and had debris under them. An interview with R16 was attempted but R16 was not engaged in conversation, did not answer questions appropriate and was very hard of hearing. On 11/15/23 at 11:43 AM, R16 was observed in bed with the same black shirt with writing on it covered in stains from 11/14/23. R16 hair was oily and facial hair was not groomed and nails were still long with debris under them. On 11/16/23 at 8:30 AM, R16 was observed in the bed with the same…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains two Deficient Practice Statement(s): DPS #1 Based on observation, interview, and record review the facility failed to ensure the proper assistance level was provided to one (R66) of three residents reviewed for accidents, resulting in a fall that required the resident to be transferred to the hospital. Findings include: On 11/14/23 at 10:53 AM, R66 was observed in their room and was interviewed. During the interview R66 revealed a staff came to transfer them out of bed by themselves one day and there were . supposed to be two people . to transfer them. R66 explained the staff put their walker next to the bed and helped to get them up to their walker and R66 stated the staff (later identified as Certified Nursing Assistant - CNA A) was prepping their hair in the mirror as R66 walked to the bathroom with their walker and fell on the bathroom floor. R66 stated they spent a day in the hospital after the fall and that CNA A was fired. R66 went on to explain that they were admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure physician ordered medications were consistently available for two (R's 3 & 230) of two residents reviewed for medication availability. Findings include: R3 On 11/14/23 at 9:39 AM, R3 was observed lying on their back in bed. When asked, R3 stated they didn't feel well and had been up all night with their legs in pain because . they ran out of my gabapentin . R3 explained they had neuropathy and needed their gabapentin medication. Review of the medical record revealed R3 was readmitted to the facility on [DATE], with diagnoses that included idiopathic peripheral autonomic neuropathy and muscle weakness. Review of the November 2023 Medication Administration Record (MAR) revealed a number 9 (which indicated Other/ See Nurse Notes) on 11/13/23 for the 2:00 PM and 9 PM Gabapentin doses. Review of progress notes documented in part: On 11/13/23 at 1:53 PM, . Give 400 capsule by mouth three times a day for Pain; nerve pain; neuropathic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$26,686 in federal fines across 1 penalty.

  • $26,686 — penalty dated 2024-10-16

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE WELLBRIDGE GROUP — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.5-0.5 vs chain
Health inspection 3 of 53.1-0.1 vs chain
Staffing 4 of 53.9+0.1 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 7 homes this chain runs (chain average 3.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
E2G, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 03/20/2013
FRANK M WRONSKI LIVING TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 11/11/2013
SENIOR CARE EQUITIES #14, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 03/20/2013
PERRY, MICHAELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER5%since 01/01/2017
HUNTER, TIMOTHYIndividualW-2 MANAGING EMPLOYEEsince 11/01/2021
SHAMUS, ANGELAIndividualW-2 MANAGING EMPLOYEEsince 10/17/2020
SANGSTER, TODDIndividualCORPORATE OFFICERsince 11/11/2013
NEXCARE HEALTH SYSTEMS, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2016

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
+0.6%
Operating marginrevenue minus expenses
$1.7M
Related-party expense16% of expenses
Who pays — share of resident-days
Medicaid 51%Medicare 20%Other / private 29%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$407per resident / day
operating cost
$12,359per month
≈ monthly operating cost
$409per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235668. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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