Alamo Cove Rehab and Nursing Center
8290 W C Ave, Kalamazoo, MI 49009 · For profit - Individual · 100 certified beds · (269) 343-2587 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 7 actual-harm citations
- a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $18,274 in federal fines (most recent 2024-08-28)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- nursing-staff turnover (57%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.1% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.1% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.8% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.5% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.3% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.1% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.7% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.9% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.1% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 26.2% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 98.3% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 13.6% | 24.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 4.7% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.94 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.57 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 58 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 44.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.3%CMS range 33.4–56.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 8.3–19.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 44.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 41.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 44.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.5%CMS range 4.8–15.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.95 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 92.1 residents a day — about 92% occupied, or roughly 8 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.44 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.58 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.62 on weekdays — 17% thinner on weekends. RN hours go from 0.68 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 57% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
80 citations, most serious first. The 17 most serious are shown; the remaining 63 are one tap away and print in full.
- Actual harm · Gcited before2026-02-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2728846Based on interview and record review, the facility failed to provide adequate care to prevent skin breakdown and the worsening of pressure ulcers in 1 of 3 (Resident #101) residents reviewed for pressure ulcers, resulting in the worsening of a pressure ulcer. Findings include:Resident #101Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included need for assistance with personal care and muscle weakness. Review of Resident #101's Care Plan revealed, Resident has potential for impairment to skin integrity r/t (related to) TBI (traumatic brain injury) post MVA (motor vehicle accident. Date Initiated: 06/16/2025. Goal: Resident will maintain intact skin with no skin breaks through the next review date. Interventions: Alternating pressure mattress to bed. Check for comfort and proper inflation with care. Report any concerns. Date initiated: 12/9/25. Elevate heels off bed surface while at rest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2026-02-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2748436 and 2728846. Based on interview and record review the facility failed to ensure 2 residents (Resident #112 and Resident #101) were free from significant medication errors when (a) medications were administered outside physician prescribed parameters (b) medications were not administered as ordered without provider notification resulting in Resident #112 being hospitalized for hypoglycemia (low blood sugar) and Resident #101 missing multiple doses of seizure medication, having a seizure and subsequent change in condition resulting in hospitalization. Findings include: Findings include: Resident #112 Review of an admission Record revealed Resident #112 was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes mellitus (condition where the body cannot use insulin properly or doesn't make enough of it leading to high blood sugar). Review of Resident #112's Care Plan revealed, Resident has risk for fluctuations in blood sugar and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-09-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2595324.Based on observation, interview, and record review the facility failed to provide adequate care to prevent skin breakdown and worsening of pressure ulcers in 1 resident (Resident #108) of 3 residents reviewed for pressure ulcers, resulting in actual skin breakdown and worsening of pressure ulcers due to inadequate treatments, proper repositioning and incontinence care.Findings include:Review of an admission Record revealed Resident #108 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: fall and pressure ulcer of sacrum (tailbone). Review of Resident #108's Kardex (direct care guide) revealed, Gloves and Gowns (enhanced barrier precautions/EBP) (an infection control strategy that uses gloves and gowns during high-contact resident care to reduce the spread of and/or risk of acquiring drug-resistant bacteria) Required for following: dressing, bathing, showering, changing of briefs or toileting, personal hygiene, transferring,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes M100146395 and M100146349. Based on interview and record review, the facility failed to follow their policy and appropriately provide pressure ulcer care as ordered for 1 (Resident #2) of 4 residents reviewed for pressure ulcers, resulting in hospitalization. Findings include: A Wound Vacuum-Assisted Closure (or wound VAC) is a method used to decrease air pressure around a wound to assist the healing. It is also referred to as negative pressure wound therapy. During a VAC procedure, a healthcare professional applies a foam bandage over an open wound, and a vacuum pump creates negative pressure around the wound. This means the pressure over the wound is lower than the pressure in the atmosphere. The pressure pulls the edges of the wound together while removing fluids and infections from the wound. https://www.webmd.com/a-to-z-guides/what-is-vacuum-assisted-wound-closure Review of a Face Sheet for R2 revealed she admitted to the facility on [DATE] with pertinent diagnoses of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00146486 and 146502 Based on interview and record review the facility failed to provide supervision and assistance in 1 of 4 residents (R1) reviewed for falls/safety, resulting in falls and injuries. Findings included: Review of R1's face sheet dated 8/26/24 revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: personal history of traumatic brain injury, mild neurocognitive disorder, severe protein-calorie malnutrition, post-traumatic stress disorder and repeated falls. R1 was not his own responsible party. Review of R1's fall care plan dated 4/26/24 revealed, resident at risk for falls r/t (related to) weakness, repeated falls encephalopathy and debility. HX (history) of TBI (traumatic brain injury) with cognitive deficit, removing socks and shoes, impulsive with transfer. Actual fall on 4/26/24 review of interventions revealed no interventions for supervision. Review of R1's incident and accident reports from 4/24/24 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-28 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00146486. Based on interview and record review, the facility failed to ensure adequate care for a resident who required tube feeding in 1 of 1 resident (R1) reviewed for tube feeding, resulting in an acute change of condition immediate need for ambulance transport to the hospital. Findings include: Review of R1's face sheet dated 8/26/24 revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnoses that included: personal history of traumatic brain injury, mild neurocognitive disorder, severe protein-calorie malnutrition, post-traumatic stress disorder and repeated falls. R1 was not his own responsible party. Review of R1's hospital Discharge summary dated [DATE] revealed he had surgical treatment for a septic olecranon bursitis (elbow injury resulting in infection), he was treated for urinary tract infection, he had a feeding tube placed on 5/26/24. Review of R1's Emergency department history and physical note dated 6/3/24 revealed, Patient was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-12-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00141109 Based on interview and record review, the facility failed to maintain an environment free from abuse for 2 (Resident #105 and Resident #108) of 8 residents reviewed for abuse, resulting in physical injury, feelings of frustration, mental anguish, and a potential for psychosocial harm. Findings include: Resident #105 Review of an admission Record revealed Resident #105 was admitted to the facility on [DATE] with the following pertinent diagnoses: unspecified dementia without behavioral, psychotic, or mood disturbance (condition characterized by progressive loss of intellectual functioning), and hemiplegia (loss of movement on one side of the body). Review of a Minimum Data Set (MDS) assessment for Resident #105 dated 11/10/23 revealed was usually able to make self understood, usually understood others. Resident #105 scored 11/15 on a Brief Inventory for Mental Status (BIMS) assessment which suggested he had a moderate cognitive impairment. Section E of the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-30 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate nurse staffing to promote the physical, mental and psychosocial well-being in 3 residents (Resident #3, Resident #74, Resident #5) of 19 residents reviewed for staffing and 9 of 11 residents as reported during a confidential resident council interview, resulting in unmet care needs and the potential for physical and psychosocial harm for all residents in the facility.Findings include: Resident #3 (R3) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R3 admitted to the facility on [DATE] with pertinent diagnoses including multiple sclerosis (autoimmune disease where immune system damages the area around the nerves in the brain and spinal cord), anxiety, and depression. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R3 was cognitively intact. During an interview on 4/29/2026 at 7:49 AM, R3 was lying on her bed. R3 stated that the facility only had 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-30 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to update the facility assessment related to current staffing concerns resulting in the potential for unmet care needs for all residents in the facility.Findings include:Review of the Quality Assessment and Assurance Committee and Facility Assessment Sheet dated 8/28/2025 revealed . Input for staffing for Facility assessment. 9/26/2024. Residents: We conduct Resident Council meetings monthly. We have had no concerns pertaining to staffing We will continue to complete the resident survey annually and address any issues individually at any time during the grievance/concern process. Family Members/Responsible Parties: We receive input from families and responsible parties with each care conference. We do not have any concerns pertaining to staffing from the care conference meetings . Staffing Decisions: We review the transfer status and the acuity of the residents to make staffing decisions. We use a guide for staffing numbers based on census but also consider the acuity of each resident and their location in the building. Group…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-30 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain proper infection control practices for 1). Transmission based (contact isolation) precautions for 1 (Resident #59) of 1 resident, 2). Enhanced barrier precautions for 1 (Resident #88) of 1 resident, 3). Storage of nebulizer (a medical device that converts liquid medication into a fine mist that can be inhaled directly into the lungs) for 1 (Resident #34) of 1 resident, 4). Use of gloves during insulin administration for 1 (Resident #90) of 1 resident, 5). Cleanliness of shared resident equipment, 6). Proper hand hygiene during medication administration, 7). Storage of oxygen tubing for 1 (Resident #43) of 1 resident, and 8). Cleanliness of ice chest used for all residents during water pass resulting in the potential for the spread of infection, cross contamination, and disease transmission for all residents who resident in the facility. Findings include:Resident #59 Review of an admission Record revealed Resident #59 was a female…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-30 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain general cleanliness and repair of the facility. This resulted in an increased potential for contamination and a possible decrease in satisfaction of living for residents of the facility. Findings Include: On 4/28/26 at 10:05 AM, a window was observed open in Resident #11's room, with no screen was present. Dirt was observed on the over-the-bed table at the foot of the bed, the floor, and on the foot of the bed. Resident #11 was in bed sleeping. In an interview on 4/29/26 at 8:30 AM, Resident #11 reported she was mad and did not understand why she could not have a screen on her window. Resident #11 reported her window was open yesterday when she left the building for an appointment and when she returned, her bed had grass and dirt on it. Resident #11 reported she also preferred not to have bugs come in her room when the window was open. On 4/28/26 at 9:27 AM, room [ROOM NUMBER] had a strong odor of urine. On 4/28/26 at 10:14 AM, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-30 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to take prompt efforts to resolve resident grievances in 1(Resident #5) of 19 residents reviewed for concern resolution, and 9 of 11 residents who attended a confidential meeting, resulting in dissatisfaction with call light response, unresolved concerns related to missing items and the potential for additional care concerns to go unaddressed.Findings include: Resident #5Review of an admission Record revealed Resident #5 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: diabetes mellitus (chronic metabolic condition characterized by high blood sugar caused by insulin deficiency) and adjustment disorder with depression (a short-term, stress-related condition occurring when an individual struggles to cope with a specific life change or event).Review of a Minimum Data Set (MDS) assessment for Resident #5 with a reference date of 2/27/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 13/15,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-30 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to sustain a system to ensure corrective measures related to pressure ulcers in 1 of 2 residents (Resident #88) reviewed for pressure ulcers and quality improvement as evidenced by repeated deficiencies on two of the past three surveys and current noncompliance with pressure ulcer concerns, resulting in the potential for continued development or worsening of pressure ulcers for residents with actual skin breakdown or at risk of skin breakdown.Findings include:Resident #88 Review of an admission Record revealed Resident #88 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: dementia, history of falling, and history of/healed fracture. Review of a Minimum Data Set (MDS) assessment for Resident #88, with a reference date of 1/30/2026 revealed Mobility, Resident #88 was dependent on staff for mobility, and Skin conditions, Resident #88 was at risk for developing pressure ulcers. In an observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat residents with dignity and respect and failed to provide an environment that promoted and enhanced resident quality of life for 3 (Resident #1, #6, and #74) of 4 residents reviewed for dignity, resulting in long call light wait times and the potential for feelings of frustration, depression, and loss of self-worth and an overall deterioration of psychological well-being.Findings include:Resident #1 Review of an admission Record revealed Resident #1 was a male, with pertinent diagnoses which included: weakness, and major depressive disorder. Review of a Minimum Data Set (MDS) assessment for Resident #1, with a reference date of 3/20/26 revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated Resident #1 was cognitively impaired. Section H of the MDS revealed Resident #1 was occasionally incontinent of bladder and always incontinent of bowel. Review of a current Care Plan for Resident #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents were assess to be appropriate for self-administration of medications for 2 (Resident #5 and Resident #34) of 10 residents reviewed for medication administration resulting in medications being left unsecured in resident rooms, residents self-administering medications without staff assessment, and the potential for negative outcomes from taking/applying too much or too little medications. Findings include:Resident #5 Review of an admission Record revealed Resident #5 was a female who originally admitted to the facility on [DATE] and had pertinent diagnosis which included: acute diastolic heart failure. Review of a Minimum Data Set (MDS) assessment for Resident #5, with a reference date of 2/27/26 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #5 was cognitively intact.In an observation and interview on 4/29/26 at 12:15 PM, a white bottle of ipratropium bromide nasal solution was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor resident choice for getting up in the morning by 10 AM for 1 resident (Resident #3), of 19 residents reviewed for choices, resulting in the potential for this resident to not meet her highest practicable physical, mental, and psychosocial well-being.Findings include: Resident #3 (R3)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R3 admitted to the facility on [DATE] with pertinent diagnoses including multiple sclerosis (autoimmune disease where immune system damages the area around the nerves in the brain and spinal cord), anxiety, and depression. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R3 was cognitively intact. During an interview on 4/29/2026 at 7:49 AM, R3 was lying on her bed. R3 stated that they only had 2 CNAs (Certified Nursing Assistants) for 24 residents down on her unit and it was hard for the staff to meet all the residents' needs. R3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to notify a resident responsible party regarding a change in condition for 1 (R303) of 3 residents reviewed for change in condition resulting in the responsible party not receiving x-ray results and knowing extent of injury.Findings include:According to R303's Minimum Data Set (MDS) dated [DATE], the resident was cognitively impaired as indicated by a score of 8/15 on his BIMS (Brief Interview Mental Status).Review of R303's Progress Note dated 5/26/26 at 12:45 PM revealed, .resident observed on the floor laying on left side with head raised off floor. With left hip and left shoulder resting on footrest.resident stated left shoulder hurt.New order for stat left hip and left shoulder x-ray.Family Member (FM) P arrived at facility.Review of R303's Progress Note dated 5/27/26 at 12:34 PM, revealed, .x-ray results show no fracture or dislocations. It was noted the resident's representative was not documented as being contacted regarding the radiograph…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 63 citations
- Potential for harm · Dcited before2026-04-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to develop a comprehensive resident-specific treatment plan for Enhanced Barrier Precautions (EBP) for 1 resident (Resident #306) of 4 residents reviewed for comprehensive care plans resulting in the potential for unmet care needs and the spread of infection to a vulnerable population.Findings include:Resident #306 (R306)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R306 admitted to the facility on [DATE] with pertinent diagnoses including benign prostatic hyperplasia with lower urinary tract symptoms (enlargement of prostate gland causing squeezing of the bladder). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R306 was cognitively intact.During an observation on 5/27/2026 at 9:13 AM, R306 was observed to be lying on his bed and had a urinary catheter (thin flexible tube inserted into the bladder to drain urine). An Enhanced Barrier Precautions (EBP) sign was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to review and revise care plan interventions to accurately reflect resident care needs for 1 (Resident #5) of 19 residents reviewed for revision of care planning, resulting in a potential for staff not knowing how to properly care for the resident.Findings include:Resident #5Review of an admission Record revealed Resident #5 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: congestive heart failure (condition in which blood may back up/fluid may accumulate in the body causing shortness of breath, fatigue, swelling) and peripheral vascular disease (circulation disorder involving narrowing or blocking of vessels which may cause numbness in the lower legs).Review of a Minimum Data Set (MDS) assessment for Resident #5 with a reference date of 2/27/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 13/15, which indicated the resident was cognitively intact. Section GG revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure interventions were implemented to prevent the development of and/or worsening of pressure ulcers in 1 (Resident #88) of 2 residents reviewed for pressure ulcers resulting in the potential for the development of and/or the worsening of an existing pressure ulcer.Findings include: Resident #88Review of an admission Record revealed Resident #88 was a female who was originally admitted to the facility on [DATE] and had pertinent diagnoses which included: dementia, history of falling, and history of/healed fracture.Review of a Minimum Data Set (MDS) assessment for Resident #88, with a reference date of 1/30/2026 revealed Mobility, Resident #88 was dependent on staff for mobility, and Skin conditions, Resident #88 was at risk for developing pressure ulcers.In an observation and interview on 4/28/26 at 12:30 PM, Resident #88 was sitting in a broda chair (a high back reclinable wheelchair), and her heel protectors (soft padded material…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an environment free from hazards for 2 (Resident #5 and #48) of 5 resident reviewed for accidents, resulting in an increased risk for falls. Findings include: Resident #5 Review of an admission Record revealed Resident #5 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: congestive heart failure (condition in which blood may back up/fluid may accumulate in the body causing shortness of breath, fatigue, swelling) and peripheral vascular disease (circulation disorder involving narrowing or blocking of vessels which may cause numbness in the lower legs). Review of a Minimum Data Set (MDS) assessment for Resident #5 with a reference date of 2/27/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 13/15, which indicated the resident was cognitively intact. Section GG revealed Resident #5 required substantial/maximal (helper does more than half the effort) to transfer from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure pre and post dialysis treatment assessment and monitoring communication between themselves (the facility) and the dialysis provider (Name Omitted) was maintained for 1 (Resident #11) of 1 resident reviewed for dialysis services resulting in the potential for unrecognized adverse reactions or resident decline due to adverse reactions of dialysis treatments and disruption in the continuity of care.Findings include: Resident #11Review of an admission Record revealed Resident #11 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: Type 2 diabetes (a chronic conditions including insulin resistance and high blood sugar levels) and dependence on renal dialysis (a medical treatment that removes waste products, excessive fluids, and toxins from the blood when the kidneys are unable to perform those functions naturally).Review of Care Plan for Resident #11 revealed .Resident on hemodialysis r/t…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to find a pharmacy recommendation for 1 resident (Resident #86) of 5 residents reviewed for medications resulting in the potential for the resident to experience avoidable medication side effects and/or receive unnecessary medications. Findings include: Resident #86 (R86)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R86 admitted to the facility on [DATE] with pertinent diagnoses including depression, psychotic disorder with delusions (mental health condition by holding false beliefs), agoraphobia (intense, irrational fear of being in situations where escape might be difficult or unavoidable), anxiety and post-traumatic stress disorder (mental health condition triggered by witnessing terrifying, life threatening or violent events). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R86 was cognitively intact.Review of R86's Medication Regimen Review completed by the pharmacist on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain a medication error rate of less than 5% (total error rate of 10%) in 2 of 8 sampled residents (Resident #48 and Resident #59) reviewed for medication administration, resulting in the potential for reduced medication effectiveness and increased risk of adverse reaction and/or side effects.Findings include: Resident #48Review of an admission Record revealed Resident #48 was a female who originally admitted to the facility on [DATE] and had pertinent diagnoses which included: hypertension (high blood pressure), cerebral infarction (stroke), and vertigo (dizziness).Review of a Minimum Data Set (MDS) assessment for Resident #48, with a reference date of 1/30/26 revealed a Brief Interview for Mental Status (BIMS) score of 3/15 which indicated Resident #3 was severely cognitively impaired.During an observation and interview on 4/30/26 at 8:19 AM, Agency- Licensed Practical Nurse (LPN) BBB dispensed medications for Resident #48.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2661176, 2728846, 2638850. Based on observation, interview, and record review, the facility failed to provide appropriate Activities of Daily Living (ADL) care for 5 (Resident #101,#103,#110, #113, and #114) of 7 residents reviewed) reviewed for ADL care, resulting in the potential for avoidable negative physical and psychosocial outcomes for resident's who are dependent on staff for assistance. Findings include: Resident #101 Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included need for assistance with personal care and muscle weakness. Review of Resident #101's Care Plan revealed, Resident has an ADL (Activities of daily living) self-care performance deficit .Date Initiated: 06/16/2025. Goal: Resident will improve current level of function in mobility, strength through the review date. Resident will be able to: assist with self-care. Date Initiated: 06/16/2025. Interventions: .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure PASSAR (Preadmission Screening/Annual Resident Review) for a Level I OBRA evaluation and OBRA Level II evaluation were completed timely for 1 resident (Resident #109) of 2 residents reviewed, resulting in the potential for unmet behavioral health needs. Findings include: .Under the PASRR program, all persons seeking admission to a nursing facility who are seriously mentally ill and/or have an intellectual/developmental disability are required to be evaluated to determine whether the nursing facility is the most appropriate place for them to receive services and whether they require specialized behavioral/mental health services. https://www.michigan.gov/mdhhs/keep-mi-healthy/mentalhealth/mentalhealth/obraResident #109: Review of an admission Record revealed Resident #109 was a female with pertinent diagnoses which included paranoid schizophrenia, dementia, and cognitive communication deficit (progressive degenerative brain disorder resulting in difficulty with thinking and how someone uses language).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: 2638850Based on observation, interview, and record review, the facility failed to implement resident comprehensive care plans for 3 (Resident #103, #109, and #112) of 13 residents reviewed for care planning implementation, resulting in a lack of service for residents to maintain their highest practicable physical, mental, and psychosocial well-being.Findings include: Resident #103: Review of an admission Record revealed Resident #103 was a male with pertinent diagnoses which included repeated falls, multiple sclerosis (a chronic autoimmune disease where the immune system attacks the protective myelin sheath of nerves in the brain and spinal cord causing communication issues, incurable), dementia, anxiety, and weakness. Review of current Care Plan for Resident #103, revised on 6/24/25, revealed the focus, .Resident has limited physical mobility r/t (related to) weakness, hx (history) of falls, infection, medication use, schizoaffective disorder, depression. with the intervention…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2745481Based on interview and record review, the facility failed to assess the need for an indwelling catheter for 1 (Resident #108) of 5 residents reviewed for incontinence care resulting in pain, frustration, and a delay in the removal of a foley catheter (medical device that helps urine drain from your bladder). Findings include:Review of an admission Record revealed Resident #108 was originally admitted to the facility on [DATE] with pertinent diagnoses which included essential hypertension (high blood pressure). Review of Resident #108's Urology After Visit Summary dated 6/25/25 revealed, . Scheduling instructions: OK to remove foley catheter; if unable to void after 6 hours or experiencing a post void residual of greater than 250 please replace catheter and call for follow up .Review of Resident #108's Progress Note dated 6/25/25 revealed, pt (patient) was seen at (Local Urology office) today for his follow up appointment from his recent procedure. ureteral stent (thin,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-24 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure care was provided consistent with professional standards of practice for residents who received enteral nutrition (tube feeding) in 1 (Resident #107) of 2 residents reviewed for tube feeding, resulting in the potential for aspiration pneumonia.Findings include: Resident #107: Review of an admission Record revealed Resident #107 was a male with pertinent diagnoses which included stroke, malnutrition, dehydration, starvation, GERD (stomach acid flows back into the esophagus), and dysphagia (difficulty initiating a swallow, impaired control of food or liquid within the mouth). Review of current Care Plan for Resident #107, revised on 5/31/25, revealed the focus, .Resident has a swallowing problem r/t (related to) Coughing or choking during meals or swallowing med, difficulty with thin liquids. with the intervention .Diet to be followed as prescribed. Review of current Care Plan for Resident #107, revised on 10/16/25, revealed the focus, . Resident has nutritional problem or potential nutritional problem…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-24 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2728846, 2661176, and 2638850. Based on interview and record review, the facility failed to maintain accurate medical records for 3 residents out of a total of 13 residents (Resident #101, #103 and #112) reviewed for complete and accurate medical record documentation, resulting in the potential for staff and providers mismanaging care for residents. Findings include:Resident #101 Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included need for assistance with personal care and muscle weakness. Review of Resident #101's January 2026 Treatment Administration Record (TAR) revealed, left inner knee, ruptured blister, cleanse with NS (normal saline), pat dry, applysmall piece of xeroform and cover with dry border gauze everyday shift for wound care. Noted that there was missing documentation to indicate if the treatment had been completed or refused on the following dates: 1/25/26. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake: 2612703Based on interview and record review, the facility failed to ensure residents received care in accordance with professional standards upon admission for 1 resident (Resident #106) of 8 residents reviewed for quality of care, when nursing staff failed to implement hospital discharge orders timely for medication administration, resulting in the potential for worsening of health conditions and a delay in treatment.Findings include:Resident #106Review of an admission Record revealed Resident #106 was a female, with pertinent diagnoses which included: gastroparesis (delayed gastric emptying). In an interview on 9/17/25 at 8:44 AM, Resident #106 reported that she returned from the hospital on 9/4/25 and did not receive her medications that the hospital had prescribed for nausea and vomiting and ended up back in the hospital on 9/6/25.Review of Resident #106's Hospital Discharge Summary dated 9/4/25 at 12:04 PM revealed, .Start taking these medications: Dimenhydrinate 50 mg (milligrams) tablet Take 1 tablet by mouth every 6 hours as needed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #1359687.Based on observation, interview and record review the facility failed to implement physician orders for Enhanced Barrier Precautions (EBP: an infection control strategy where gloves and gowns are worn during high-contact resident care to reduce the spread of and/or risk of acquiring drug-resistant bacteria) for 1 resident (Resident #108) of 3 residents reviewed for infection control, resulting in the potential for residents to acquire avoidable drug-resistant infections.Findings include: Review of an admission Record revealed Resident #108 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: pressure ulcer of sacrum (tailbone). Review of Resident #108's Physician Orders start date 8/26/25 revealed, Enhanced barrier precautions r/t (related to) foley (urine catheter) and pressure wounds.Review of Resident #108's Kardex (direct care guide) revealed, Gloves and Gowns (enhanced barrier precautions/EBP) Required for following: dressing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to: (1) effectively clean and maintain food service equipment, (2) label and store food products, (3) date mark all potentially hazardous ready-to-eat food products, and (4) maintain plumbing fixtures effecting 84 residents, resulting in the increased potential for cross-contamination, bacterial harborage, and resident foodborne illness. Findings include: On 02/25/25 at 10:10 A.M., A comprehensive tour of the kitchen was conducted with Dietary Director X. The following items were noted: 1 of 2 hand sink basins were observed draining slowly. Dietary Director X indicated she would contact maintenance for necessary repairs as soon as possible. The 2022 FDA Model Food Code section 5-205.15 states: A plumbing system shall be: (A) Repaired according to LAW; and (B) Maintained in good repair. Pantry: Plastic forks were observed uncovered resting within a plastic sleeved clear container without an appropriate cover lid. Plastic spoons were also observed uncovered resting within two clear plastic containers without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-26 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to effectively clean and maintain the physical plant effecting 84 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 02/26/25 at 09:30 A.M., A common area environmental tour was conducted with Maintenance Aide CC. The following items were noted: Service Corridor Staff Break Room: 2 of 2 microwave ovens were observed (etched, scored, corroded, particulate). The Rival toaster interior was also observed (corroded, burnt, soiled). Janitor Closet: The flooring surface was observed soiled with accumulated dust and dirt deposits. The room was also observed in complete disarray. Maintenance Aide CC stated: I will have staff take care of the room. 100 Hall Soiled Utility Room: The countertop was observed missing laminate, adjacent to the waste hopper. The missing laminate surface measured approximately 30-inches-long. Maintenance Aide CC indicated he would make necessary repairs as soon as possible. Skilled Equipment Room: The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans in 4 of 19 residents (Resident #13, #38, #44, & #76) reviewed for comprehensive care plans, resulting in the unmet needs related to incontinence care, pressure ulcer prevention, skin integrity, respiratory care, and the potential for an overall decline in physical, mental, and psychosocial wellness. Findings include: Resident #13 Review of an admission Record revealed Resident #13 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #13, with a reference date of 12/13/24 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #13 was cognitively impaired. Review of the Functional Abilities revealed that Resident #13 was dependent on staff for all toileting and personal hygiene needs. Review of Resident #13's Braden Scale for Predicting Pressure Sore Risk dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review the facility failed to provide palatable food products in 2 (#17, #45) of 18 sampled residents, and 11 of 11 residents from the confidential group meeting, effecting 84 residents, resulting in the increased likelihood for decreased resident food acceptance and nutritional decline. Findings include: On 02/25/25 at 11:33 A.M., An interview was conducted with Dietary Director X regarding the resident food tray delivery schedule. Dietary Director X stated: We deliver to 400 Hall, 200 Hall, 100 Hall, 500-600 Hall, 300 Hall, Sunroom, and Main Dining Room last. On 02/25/25 at 11:47 A.M., Resident lunch meal food trays were observed leaving the food production kitchen, within an insulated Cambro food transportation cart. On 02/25/25 at 11:50 A.M., Resident lunch meal food trays were observed arriving to the 100 Hall corridor, within an insulated Cambro food transportation cart. On 02/25/25 at 11:55 A.M., Food product temperatures were monitored utilizing a ThermoWorks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review the facility failed to honor resident food choice preferences in 5 (#63, #44, #73, #17, and #21) of 18 residents and 2 of 11 residents from the confidential group meeting, resulting in the increased likelihood for decreased resident food acceptance and nutritional decline. Findings include: Resident #63 On 02/25/25 at 12:10 P.M., An interview was conducted with Resident #63 regarding facility food products. Resident #63 stated: Gravy and Peas., referring to her lunch meal card dislikes list. On 02/25/25 at 12:20 P.M., Record review of Resident #63's lunch meal card revealed the following: Dislikes: Corn, Onions; Other-All Condiments and Gravy; Other-Small Veggies; Peas. On 02/27/25 at 11:15 A.M., Record review of the Policy/Procedure entitled: Resident Allergies, Preferences, and Substitutes dated 11/01/17 revealed under Policy: To identify and record food allergies of residents prior to feeding in an attempt to prevent allergic reactions. Food service staff will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper glove use during incontinence care and injection administration, and ensure sanitary storage of respiratory equipment in 3 residents (Resident #13, #44, and #76) of 18 residents reviewed for infection control, resulting in the potential for skin breakdown, UTI (urinary tract infection), bacterial harborage, cross contamination and the spread of disease to a vulnerable population. Findings include: Resident #13 Review of an admission Record revealed Resident #13 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #13, with a reference date of 12/13/24 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #13 was cognitively impaired. Review of the Functional Abilities revealed that Resident #13 was dependent on staff for all toileting and personal hygiene needs. During an observation and interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to promote dignity and respect in 3 of 3 residents (Resident #13, #44, & #54) reviewed for dignity/respect, and 11 of 11 residents from the confidential group meeting, resulting in unmet care needs and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 1589-1592). Elsevier Health Sciences. Kindle Edition.Time management, therapeutic communication, patient education, and compassionate implementation of bedside skills are just a few of the essential skills you need. It is important for your patients to leave the health care setting with a positive image of nursing and a feeling that they received quality care. Your patients should never feel rushed. They need to feel that they are important and are involved in decisions and that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed ensure residents did not self-adminster medications that were not assessed as safe to self-administer in 2 of 11 residents (Resident #28, #69) reviewed for self administration, resulting in the potential for mismanagement of medications and worsening medical conditions. Findings include: Resident #28 During an observation on 02/24/25 at 09:41 AM in Resident #28's room, a medication cup containing 5 pills was sitting on the resident's tray table. Resident #28 reported that the nurse had left the pills for him to take later. Review of Resident #28's Self-Administration of Medications Assessment revealed no assessment or orders in the record. Resident #69 During an observation of medication administration on 02/25/25 at 08:12 AM on north hall, Resident #69 ambulated into the hall with a medication cup. Resident #69 reported that she knew what most of her pills were and stated, .what is this one? LPN (Licensed Practical Nurse) RR reported that it was a pancreatic enzyme pill. LPN RR reported that she had given…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00149980 Based on interview and observation, the facility failed to protect the resident's right to be free from mental, verbal and physical abuse by staff for 1 resident (Resident #49) of 2 residents reviewed for abuse, resulting in verbal intimidation and physical restraint. Findings include: Resident #49 Review of an admission Record revealed Resident #49 was originally admitted to the facility on [DATE] and expired in the facility on [DATE]. Review of Resident #49's Care Plan revealed, Resident is resistant to care (showers, alterative offered and adl (activities of daily living) care) r/t (related to) Alzheimer's. Date initiated: [DATE] .Allow resident to make decisions about treatment regimen, to provide sense of control. Revision [DATE] .If resident resists with ADLs, reassure resident, ensure safe environment, leave and return 5-10 minutes later and try again. Date initiated: [DATE]. May resist care: triggers for resisting care are (adl care and showers). De-escalate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00149980 Based on interview and record review, the facility failed to 1. investigate an allegation of abuse for 1 resident (Resident #37) 2. provide an accurate investigation and prevent the potential for further abuse after an allegation of abuse for 1 resident (Resident #49) of 2 total residents reviewed for abuse resulting in the potential for the allegation to not be thoroughly investigated and further abuse to occur. Findings include: Resident #37 (R37) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R37 admitted to the facility on [DATE] with diagnoses including acute respiratory failure with hypoxia (low level of oxygen in body tissues), chronic obstructive pulmonary disease (lung disease), diabetes {disease that affects how the body uses blood sugar (glucose)}, depression and anxiety. Brief Interview for Mental Status (BIMS) reflected a score of 12 out of 15 which indicated R37 was cognitively intact (13 to 15 cognitively intact).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the resident/resident representative of the facility bed hold policy and provide a written copy upon hospital transfer for 2 residents (Resident #37, Resident #43) of 3 residents reviewed for hospitalizations, resulting in the potential of residents and/or resident representatives being uninformed of the bed hold policy. Findings include: Resident #37 (R37) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R37 admitted to the facility on [DATE] with diagnoses including acute respiratory failure with hypoxia (low level of oxygen in body tissues), chronic obstructive pulmonary disease (lung disease), diabetes {disease that affects how the body uses blood sugar (glucose)}, depression and anxiety. Brief Interview for Mental Status (BIMS) reflected a score of 12 out of 15 which indicated R37 was cognitively intact (13 to 15 cognitively intact). Resident was discharged from the facility on 2/24/2025. Review of R37's chart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview the facility failed follow professional standards for medication administration for 1 out of 11 residents (Resident #332) reviewed for standards of practice, resulting in the potential for cross contamination. Findings include: During an observation of medication administration on 02/25/25 at 08:30 AM in Resident #332's room, LPN RR was observed administering and insulin injection (medication that is administered using a needle and injected under the skin) with no gloves on. LPN RR then left the resident's room and returned to the medication cart, but did not perform any hand hygiene. At 08:32 AM LPN RR walked into a different resident's room, discussed pain medication, and then carried that resident's meal tray to the cart in the hallway. LPN RR did not perform hand hygiene prior to entering the resident's room. In an interview on 02/25/25 at 08:41 AM, LPN RR reported that she did not wear gloves for the insulin injection and/or perform hand hygiene, because she was not dealing with blood or body fluids. According to the Centers for Disease Control,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide activities of daily living (ADL) to dependent residents, including showers, shaving, nail care, and the application of ted hose (stocking) to 2 (Resident #19 and Resident #76) of 4 residents reviewed for activities of daily living, resulting in an unkempt appearance and the potential for unmet care needs. Findings include: Resident #19 Review of an admission Record revealed Resident #19 was a female who initially admitted to the facility on [DATE] and had pertinent diagnoses which included: localized edema (edema noted in one area of the body), atrial fibrillation (an irregular and fast heartbeat that can lead to blood clots), and aphasia following a cerebral infarct (difficulty speaking following a stroke). Review of Order Summary for Resident #19 revealed ted hose (compression style stockings) to resident on in am/off at hs (evening) every morning and at bedtime with a start date of 7/5/2024. Review of Kardex (a quick reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide preventative care, consistent with professional standards of practice for 2 of 2 residents (Resident #13 & #44) reviewed for at risk to develop pressure injuries, resulting in the potential for the development of an avoidable pressure ulcer, infection, and overall deterioration in health status. Findings include: Resident #13 Review of an admission Record revealed Resident #13 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #13, with a reference date of 12/13/24 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #13 was cognitively impaired. Review of the Functional Abilities revealed that Resident #13 was dependent on staff for all toileting and personal hygiene needs. Review of Resident #13's Braden Scale for Predicting Pressure Sore Risk dated 12/11/24 revealed, 11, which indicated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to 1.) ensure safe transport in a wheelchair with foot pedals in place for 1 resident (Resident #63); 2.) implement gait belt (a device put on a resident who has mobility issues, by a caregiver, prior to that caregiver moving the resident) use for safety during transfers for 2 (Resident #63 and Resident #37) of 3 total residents reviewed for transport safety and transfers resulting in the potential for injury. Findings include: Resident #63 Review of an admission Record revealed Resident #63 was a female who initially admitted to the facility on [DATE] and had pertinent diagnoses which included: repeated falls and weakness. Review of a Minimum Data Set (MDS) assessment for Resident #63, with a reference date of 11/22/2024 revealed a Brief Interview for Mental Status (BIMS) score of 14/15 which indicated Resident #63 was cognitively intact. (BIMS score 12-15 indicates cognitively intact). On 2/24/25 at 12:03 PM., Certified Nurse Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely incontinence care and perform hand hygiene in accordance with standard infection control practices in 2 residents (Resident #13 & #44) of 2 residents reviewed for bowel/bladder incontinence, resulting in the potential for skin breakdown and UTI (urinary tract infection). Findings include: Resident #13 Review of an admission Record revealed Resident #13 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #13, with a reference date of 12/13/24 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total possible score of 15, which indicated Resident #13 was cognitively impaired. Review of the Functional Abilities revealed that Resident #13 was dependent on staff for all toileting and personal hygiene needs. Review of Resident #13's Kardex (care guide) revealed, Bowel/Bladder: Apply barrier cream to perineal area after each incontinence episode and as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the maintenance, and storage in a sanitary manner of CPAP (continuous positive airway pressure machine increases the air pressure in the throat to prevent airway collapse) machine equipment according to professional standards for 1 of 18 residents (Resident #76) reviewed for respiratory care, resulting in an increased potential for respiratory infection and respiratory distress. Findings include: Review of an admission Record revealed Resident #76 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: obstructive sleep apnea (when someone stops breathing in their sleep). Review of a Minimum Data Set (MDS) assessment for Resident #76's, with a reference date of 1/27/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #76 was cognitively intact. Review of the Special Treatments revealed that Resident #76 had a CPAP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that PRN (as needed) psychotropic medications were limited to 14 days unless documented rationale by the physician was present in the medical record in 1 (Resident #9) of 5 residents reviewed for unnecessary medications. Findings include: Resident #9 Review of an admission Record revealed Resident #9 was a female who initially admitted to the facility on [DATE] and had pertinent diagnoses which included: PTSD (Post traumatic stress disorder), bipolar disorder (mental health disorder that causes extreme mood swings), anxiety disorder, and dementia. Review of a Minimum Data Set (MDS) assessment for Resident #9, with a reference date of 11/29/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #9 was cognitively intact. (BIMS score 12-15 indicates cognitively intact). Review of Physician Recommendations for Resident #9 dated 12/27/24 revealed This resident is currently receiving Xanax 1mg (milligram) BID…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a double-lock system for a controlled substance in the facility's medication refrigerator resulting in the potential for diversion and/or misappropriation of medication. Findings include: During an observation, interview, and record review on 4/30/35 at 8:40 AM, Licensed Practical Nurse (LPN) D entered the Nursing Station where the medication refrigerator was kept. LPN D did not have to use her key to enter the room. The keyed door was not locked; it was not shut all the way. In the room was the medication refrigerator which held narcotics in a locked box along with a box of back-up box of insulin. Other medications included were resident-specific non-narcotics and vaccines. LPN D stated, The door to this room should always be locked. You must make sure the door is shut behind you because it is hard to shut. The door counts as one of the double-locks the narcotics must be in. The refrigerator is not locked because the narcotics are kept in a locked box which counts as the second double-lock for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-26 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow protocol for one resident (R9) of 3 residents reviewed to ensure food brought into the facility was labeled and dated with an expiration date, resulting in the potential for food born illness. Findings include: Observed on 4/29/25 at 11:15 AM, on top of R9's bedside dresser was one-opened bottle of red-colored salad dressing, one-opened white-colored buttermilk salad dressing with manufacturing labeling that stated to be refrigerated after opening, and one-opened jar of bread and butter pickles. None of the three jars were labeled with R9's name or dated with an open date. R9 stated, No one said anything to me about keeping them cold. They been there for a while. During an interview on 4/30/35 at 3:12 PM, Director of Nursing (DON) B stated, If food is brought from home it is to be labeled and dated. If it is has to be refrigerated, within 3 days of dated when brought from home it must be thrown away per policy. (R9) should be care planned if she doesn't want it refrigerated. According to United States…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00149360. Based on interview and record review, the facility failed to implement policies and procedures for ensuring the reporting of an allegation of abuse in 1 resident (Resident #114) of 15 residents reviewed for abuse reporting, resulting in the potential for a delayed investigation and further abuse. Findings include: Review of an admission Record revealed Resident #114 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: kidney failure. In an interview on 1/6/25 at 2:45 PM, Nursing Home Administrator (NHA) A reported that she had submitted a facility reported incident (FRI) that morning, after Social Worker (SW) C spoke with Family Member (FM) P. NHA A reported that FM P had informed SW C that Resident #114 alleged that he had been abused by staff at the facility. NHA A reported that she had started the 5 day investigation, but did not have any additional information at that time. In an interview on 1/6/25 at 3:08 PM, SW C reported…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00149360. Based on observations, interviews and record review, the facility failed to provide increased supervision for 3 residents (Resident #114, #108, & #106) of 5 residents reviewed for being at risk for falls, resulting in repeated falls for all 4 residents, and Resident #114 sustaining fractured ribs. Findings include: Resident #114 Review of an admission Record revealed Resident #114 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: kidney failure. Review of Resident #114's Care Plan revealed, .at risk for falls r/t (related to) weakness, impulsive with transfer, seizures. Date initiated: 1/2/25, Revision on: 1/4/25. Interventions: PA (physician assistant) to review medication r/t low BP (blood pressure). dated initiated 1/2/25. Room Closer to nurse's station. date initiated: 1/5/25 .Ensure call light is within reach, provide cueing and reminders for use as appropriate with level of cognition. date initiated: 1/2/25. Ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake # MI00147413 Based on observation, interview, and record review, the facility failed to provide sufficient staff to meet resident needs in 3 residents (Resident #114, #108, & #106) of 15 residents reviewed for sufficient staffing, with the potential for all residents to be affected, resulting in a lack of supervision of residents at risk for falls. For additional information see citations F689. Findings include: In an interview on 1/8/25 at 10:52 AM, Scheduler (SCH) FF reported that she is only able to schedule staff based off of the census, and that the facility is currently using agency for licensed nurses, and not for Certified Nursing Assistants (CNA). SCH FF reported that on third shift for a census of 80 residents, she schedules 1 CNA for North hall, 1 for South hall, 1 for Rehabilitation hall, 1 for the Basic unit. There is no CNA scheduled for [NAME] hall, but there is a float CNA that is responsible for [NAME] hall, to help North hall, and cover all lunch breaks. SCH FF reported that there are 2 licensed nurses scheduled on third shift, 1 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-08 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to consistently offer/provide HS (hour of sleep) snacks to 2 residents (Resident #102 & #113) of 4 residents reviewed for snacks, resulting in resident dissatisfaction. Findings include: In an interview on 1/2/25 at 11:35 AM, Resident #102 reported that the facility does not have snacks available in the evening. In an interview on 1/6/25 at 11:45 AM, Resident #113 reported that snacks are very limited in the facility, and that if your name isn't on the list when they are passed out at night, you do not get anything. Resident #113 reported that staff does not offer snacks in the evening. In an interview on 1/6/25 at 3:57 PM, CNA I reported that sandwiches are not available for residents after the kitchen closed at 8:00 PM, and that often times the kitchen only brought snacks for diabetic residents. CNA I reported that she could usually find a snack somewhere if a resident asked for one, but sometimes she had to go to the vending machine. In an interview on 1/6/25 at 12:00 PM CNA K reported that the kitchen was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement Enhanced Barrier Precautions (EBP) for residents with chronic wounds or indwelling medical devices in 2 residents (Resident #112 & #115) of 5 residents reviewed for infection control practice, resulting in the potential for transmission of MDRO (multidrug-resistant organisms). Findings include: Review of the CDC (Centers for Medicare & Medicaid Services) Center for Clinical Standards and Quality/Quality, Safety & Oversight Group Memorandum (Ref: QSO-24-08-NH) with an effective Date of April 1, 2024 revealed, .The new guidance related to EBP is being incorporated into F-880 Infection Prevention and Control .GUIDANCE Enhanced Barrier Precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. EBP are used in conjunction with standard precautions and expand the use of PPE to donning of gown and gloves during high-contact resident care activities that provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes M100146395 and M100146349. Based on interview and record review, the facility failed to ensure an effective process for receiving and addressing grievances in 1 (Resident #2) of 1 resident reviewed for grievances, resulting in unresolved concerns. Findings include: In an interview on 8/28/24, Family Member (FM) M reported R2 was sent to the facility for care of her pressure ulcers. There was a malfunction with the wound vac (vacuum-assisted closure) for at least 3 days and R2 did not receive any other wound care when it was not working. She is now in the hospital because of it. FM M reported he filled out a grievance form on behalf of R2 who dictated to him what to write down because she was not feeling well and could not write herself. R2 was having concerns with pain and needed assistance with care and a nurse was mouthy, [NAME], and ignored her. A Certified Nursing Assistant (CNA) overheard what the staff member said and advised them to put it in writing. The CNA told him she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI0014459 and MI00146322. Based on interview and record review, the facility failed to follow physician orders for 1 of 8 residents ( R4) reviewed, resulting in R4 not receiving medications per the physician's order, and the physician not being notified of R4's high blood sugar readings per the physician's order. Findings include: A review of R4's admission Record, dated 8/26/24, revealed R4 was a [AGE] year-old resident admitted to the facility on [DATE] with multiple diagnoses that included diabetes. A review of R4's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 5/13/24, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) assessment which revealed R4 had short-term and long-term memory problems with inattention and disorganized thinking. In addition, R4's MDS revealed he had severely impaired cognitive decision-making skills. During an interview on 8/26/24 at 10:25 AM, Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake M100146395. Based on interview and record review, the facility failed to ensure there was adequate competencies to provide nursing related services for 1 (Resident #2) of 1 resident reviewed for skilled nursing services. Findings include: In an interview on 8/28/24, Family Member (FM) M reported R2 was sent to the facility for care of her pressure ulcers. There was a malfunction with the wound vac (vacuum assisted closure) for at least 3 days and R2 did not receive any wound care when it was not working. She is now in the hospital because of it. FM M reported he and R2 did express concerns to staff that wound care was not being done. In an interview on 8/27/24 at 4:00 PM, Confidential Informant (CI) N reported R2 did not have wound care services as ordered. The wound vac was not working because the nursing staff did not know how to use it. One time the wound vac was not working and R2 had a wet to dry dressing in place that was in place for several days. When it was finally changed, the dressing was dry and hard to get out of the wound. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-02 · tag F0919 — failed to provide a working call system — widespreadMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had a functional nurse call system at all times resulting in the potential for serious psychosocial or physical harm for vulnerable residents who were often at times without a way to call for routine or emergency assistance. Findings include: Review of a facility Policy subject Call Light with an adopted date of 7/11/2018 revealed: POLICY: It is the policy of this facility to provide the resident a means of communication with nursing staff. PROCEDURE: 1. All facility personnel must be aware of call lights at all times. 2. Facility shall answer call lights in a timely manner. 3. Answer all call lights in a prompt, calm, courteous manner; turn off the call light as soon as you enter the room and attend to the resident needs. 4. Orient all new residents as appropriate to the call light at bedside as well as the call light in the bathroom and in the shower or tub rooms. 5. Nursing staff shall check all call lights daily and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00142619. Based on observation, interview, and record review, the facility failed to provide sufficient staff to meet resident needs in 5 of 8 residents (Resident #9, #10, #33, #41, & #55) reviewed for sufficient staffing, resulting in long call light wait times, residents being left wet and/or soiled for extended periods of time, missed showers/baths, late medications, and staff burnout. For additional information see citation F550 and F919. Findings include: Review of the Resident Council meeting minutes, dated 3/1/24, revealed .Residents not receiving showers on their selected day and time. Staff tell residents they are unable to give showers or tub baths due to not enough staff scheduled .Some residents have gone 8 days in a row without a shower .Residents wanting a tub bath are told they cannot get one due to time allowed and not enough staff .Residents who require a 2-person assist are only being assisted with 1 staff person. This happens often on 2nd and 3rd shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to complete annual performance reviews for 5 Certified Nursing Assistants (CNA's) (CNA's T, U, V, S, and XX) of 5 reviewed for regular in-service training, resulting in the potential for unidentified CNA performance concerns, a lack of training related to staff performance review outcomes, and the potential for unmet care needs. Findings include: In an interview with NHA A on 5/1/24 at 4:19pm, annual performance reviews were requested for CNA's T, U, V, S, and XX. Review of personnel files for CNA's T, U, V, S and XX, revealed no annual reviews were present for the past 12 months. Further review of the employee files revealed all CNA's had been employed by the facility for more than 12 months. In an interview on 5/2/24 at 1:41pm, Regional Human Resources Director (HR) RR reported the facility had recently determined that some nursing staff had not received annual performance reviews in the past year. HR RR reported the previous owner's of the facility had relied solely on competency training to ensure staff the necessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1.) maintain an Infection Prevention and Control Program. 2). follow the standards of infection control for hand hygiene, and glove use during incontinence care for 3 residents (Resident #41, #33 and #9) of 5 reviewed for infection control. 3). to ensure infection control practices were followed for adequate cleanliness of resident shared equipment (including but not limited to: transfer lifts, bath/shower rooms and commonly used surfaces) resulting in the potential for bacterial harborage, cross contamination, and the spread of disease to a vulnerable population. Findings include: In an observation on 4/30/24 at 10:39 AM., noted room [ROOM NUMBER] with a shared bathroom for 3 residents. The bathroom sink had 3 toothbrushes placed on the sink, which was visibly soiled. 2 of the toothbrushes were touching one another, the other was noted in a small pool of water on the sink base near the faucet. During an interview on 4/30/24 at 1:40 PM.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents who were eligible for recommended vaccines were offered vaccination in a timely manner for 5 residents (Resident #9, #58, #56, #76, ½) out of 5 residents reviewed for immunizations resulting in the potential for developing vaccine preventable disease. Findings include: In an interview on 05/01/24 at 12:42 PM, Registered Nurse (RN) II reported that she was transitioning into the Infection Preventionist (IP) position, but was still trying to complete her certification course and stated, .so right now I am just doing it partially . RN II reported that the Interim DON (Director of Nursing) B was responsible for tracking resident vaccinations. In an interview on 05/01/24 at 12:46 PM, DON B reported that she pulls reports from Michigan vaccine registry upon admission for residents, but did not know who was responsible to ensure resident immunizations are up to date. In an interview on 05/01/24 at 12:49 PM, Regional Director of Clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-02 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' medical records included documentation that residents/resident representatives were educated, offered and/or received timely, the COVID-19 immunization as recommended by the Centers for Disease Control and Prevention (CDC) for 5 resident (Resident #9, #58, #56, #76, & #189) of 5 residents reviewed for immunizations, resulting in residents not receiving the Covid-19 immunization per CDC guidelines, the potential for incomplete vaccination, and the potential for serious illness and complications from COVID-19 (SARS-CoV-2). Findings include: In an interview on 05/01/24 at 12:42 PM, Registered Nurse (RN) II reported that she was transitioning into the Infection Preventionist (IP) position, but was still trying to complete her certification course and stated, .so right now I am just doing it partially . RN II reported that the Interim DON (Director of Nursing) B was responsible for tracking resident vaccinations. In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-02 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 81 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Findings include: On 05/01/24 at 08:15 A.M., An environmental tour of the facility Laundry Service was conducted with Director of Environmental Services BB. The following items were noted: Clean Laundry Room: 9 of 18 overhead 48-inch-long fluorescent light bulbs were observed non-functional. The return-air-exhaust ventilation grill was also observed heavily soiled with dust and dirt deposits. The flooring surface was further observed soiled with accumulated and encrusted dust and dirt deposits. Soiled Laundry Room: The flooring surface was observed soiled with accumulated and encrusted dust and dirt deposits. Director of Environmental Services BB indicated she would have staff thoroughly clean all surfaces as soon as possible. On 05/01/24 at 10:15 A.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a dignified existence for 3 residents (Resident #81, Resident #9, and Resident #10) of 18 residents reviewed for dignity, resulting in long call light wait times, residents being left wet and soiled, and feelings of frustration, anxiety, and embarrassment. Findings include: Resident #81 Review of an admission Record revealed Resident #81, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: repeated falls, weakness, and age-related physical debility. Review of a Minimum Data Set (MDS) assessment for Resident #81, with a reference date of 3/18/24, revealed a Brief Interview for Mental Status (BIMS) which indicated Resident #81 was cognitively intact. Section D of the MDS revealed Resident #81 experienced feeling down, depressed, or hopeless during 2-6 days of the 14-day assessment period. Section E of the MDS revealed Resident #81 did not reject care. Review of a Care Plan for Resident #81 with a reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to issue a Notice of Medicare Non-Coverage (NOMNC) for Medicare Part A services in 3 of 3 residents (Resident #89, #90, & #91) reviewed for timely provision of notifications, resulting in the potential for the resident or resident representative to be unaware of changes in regard to financial liability, frustration, and a delay in the ability to file an appeal. Findings include: Review of the Centers for Medicare and Medicaid Services (CMS) page titled Beneficiary Notices Initiative (BNI) revealed .Both Medicare beneficiaries and providers have certain rights and protections related to financial liability and appeals under the Fee-for-Service (FFS) Medicare and the Medicare Advantage (MA) Programs. These financial liability and appeal rights and protections are communicated to beneficiaries through notices given by providers . Retrieved from https://www.cms.gov/medicare/forms-notices/beneficiary-notices-initiative Review of the Centers for Medicare and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans in 2 of 18 residents (Resident #11 & #13) reviewed for comprehensive care plans, resulting in the potential for falls/injury for Resident #11 and a lack of resident-centered interventions related to a history of trauma for Resident #13. Findings include: Resident #11 Review of an admission Record revealed Resident #11 was a female, with pertinent diagnoses which included Alzheimer's disease, depression, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #11, with a reference date of 3/29/24, revealed a Brief Interview for Mental Status (BIMS) score of 2, out of a total possible score of 15, which indicated severe cognitive impairment. Review of a current Care Plan for Resident #11 revealed the focus .I require Routine Fall Precautions per Fall Assessment . revised 2/20/24, with interventions which included .Gripper socks on when in bed . revised 2/5/24, and .Bed: [NAME]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00142619. Based on observation, interview, and record review, the facility failed to maintain professional standards of care and provide adequate incontinence care in 2 of 3 residents (Resident #9 & #41) reviewed for bowel and bladder incontinence, resulting in an increased risk for UTI (urinary tract infection) and the potential for skin breakdown. Findings include: Resident #9 Review of an admission Record revealed Resident #9 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: prostate gland enlargement that can cause urination difficulty. Review of a Minimum Data Set (MDS) assessment for Resident #9, with a reference date of 3/15/24 revealed a Brief Interview for Mental Status (BIMS) which indicated Resident #9 was cognitively impaired. Review of Resident #9's ADL (activities of daily living) Care Plan revealed, .self-care performance deficit r/t (related to) mobility deficit and continued coordination/motor panning challenges…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-02 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to identify traumatization triggers and implement interventions to mitigate these triggers for 1 (Resident #13) of 18 residents reviewed for trauma informed care, resulting in Resident #13, who had recently survived a life-threatening fire, experiencing fear and anxiety during a fire drill, and a potential for unmet psychosocial needs. Findings include: Review of an admission Record revealed Resident #13, was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression, anxiety disorder, bipolar disorder (disorder causing extreme mood swings). Review of a Minimum Data Set (MDS) assessment for Resident #13, with a reference date of 3/26/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #13 was cognitively intact. Section D of the MDS revealed: Resident #13 had experienced feeling down, depressed, or hopeless during half or more of the 14-day assessment period and had trouble…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-02 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that monthly medication regimen review (MRR) recommendations were documented in the resident's record and ensure timely physician response to pharmacy recommendations for 1 of 5 residents (Resident #9) reviewed for MRR, resulting in the potential for medication side effects and/or unnecessary medications. Findings include: Review of an admission Record revealed Resident #9 was originally admitted to the facility on [DATE]. Review of Resident #9's current Physician Orders revealed, Xarelto Oral Tablet 20 MG (Rivaroxaban) (inhibits the formation of blood clots) Give 1 tablet by mouth at bedtime related to PAROXYSMAL ATRIAL FIBRILLATION (irregular heartbeat) Active 2/15/2024. Review of Resident #9'sPharmacy Regimen Review's dated 2/17/24 and 4/11/24 indicated that the pharmacist had submitted a follow up report with physician recommendations. Review of documents in Resident #9's health record, did not include the corresponding reports. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI0014109 and intake #MI0014115 Based on observation, interview, and record review, the facility failed to provide a dignified dining experience for 2 (Resident #107 and Resident #104) of 8 residents reviewed for dignity, resulting feelings of frustration, a potential for decreasing feelings of self-worth, humiliation, and potential for injury related to inattention while physically assisting residents with eating. Findings include: Resident #107 Review of an admission Record dated 9/14/20 revealed Resident #107 was admitted to the facility with the following pertinent diagnoses: alzheimer's disease (disease characterized by progressive cognitive deterioration) and major depressive disorder (persistent sadness with loss of interest). Review of a care plan for Resident #107 dated 11/20/23 revealed problem/goal/approaches: Problem: I am at risk for nutrition due to my dementia and needing assistance with meal set up. Goal: Weight stable +/- 3%. Food Acceptance >75%. Approaches:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140649. Based on observation, interview, and record review, the facility failed to ensure access to a call-light for 1 (R104) of 9 residents reviewed for call-light placement, resulting in the inability to call for assistance and the potential for unmet care needs. Findings include: According to R104's medical records, the resident's medical diagnoses included his principal diagnoses paralytic syndrome following cerebral infarction, bilateral (stroke affecting both sides). During an observation on 12/14/2023 at 1:15 PM, R104 was supine (on his back) in bed with his soft touch call light behind the head-of- bed almost touching the floor. During an observation on 12/14/2023 at 2:30 PM, R104 was supine in bed with his soft touch call light behind the head-of-bed almost touching the floor. During an observation on 12/14/2023 at 3:30 PM, R104 was supine in bed with his soft touch call light behind the head-of-bed almost touching the floor. During an observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00141109 Based on interview and record review, the facility failed to immediately recognize and report allegations of abuse for 2 (Resident #105 and Resident #108) of 8 residents sampled for abuse, resulting in the potential for abuse to continue and go unreported. Findings include: Resident #105 Review of an admission Record revealed Resident #105 was admitted to the facility on [DATE] with the following pertinent diagnoses: unspecified dementia without behavioral, psychotic, or mood disturbance (condition characterized by progressive loss of intellectual functioning), and hemiplegia (loss of movement on one side of the body). Review of a Minimum Data Set (MDS) assessment for Resident #105 dated 11/10/23 revealed was usually able to make self understood, usually understood others. Resident #105 scored 11/15 on a Brief Inventory for Mental Status (BIMS) assessment which suggested he had a moderate cognitive impairment. Section E of the MDS revealed Resident #105 displayed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate an allegation of abuse for 1 (Resident #108) of 8 residents sampled for abuse, resulting in the potential for abuse to continue, for allegations to not be thoroughly investigated to remove the root cause of the problem, and identify interventions to prevent the reoccurrence of the problem. Findings include: Review of an admission Record for Resident #108 dated 1/23/19 revealed the resident was admitted to the facility with the following pertinent diagnoses: major depressive disorder (persistent feeling of sadness and loss of interest). Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #108 scored 15/15 on a Brief Interview for Mental Status (BIMS) assessment which indicated she was cognitively intact. Section E of the MDS revealed Resident #108 had no delusions (misconceptions held contrary to reality) and no behaviors directed toward others. In an interview on 12/14/23 at 12:47pm, Resident #108 reported she felt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI0014069 and MI00141115. Based on observation, interview and record review, the facility failed to provide care that meets the resident needs for the treatment and/or maintenance of a skin condition in 1 (R104) of 9 residents reviewed for quality of care, resulting in the potential of worsening of skin conditions, lack of monitoring, and effective treatment. Findings include: According to R104's medical records, the resident's medical diagnoses included his principal diagnoses paralytic syndrome following cerebral infarction, bilateral (stroke affecting both sides), seborrheic dermatitis (causes scaly patches, inflamed skin and stubborn dandruff), foot drop right and left, and contracture right and left hand. Review of R104's Care Plan, 10/12/2023, reported the resident was alert and oriented times 3 (person, place, and time) and was capable of making his own decisions. During an observation and interview in the resident room on 2/14/2023 at 1:15 PM, R104 stated, I can only…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI0014069 and MI00141115. Based on observation, interview and record review, the facility failed to float resident heels per the standards of practice to prevent the development of pressure ulcers in 1 (R104) of 9 residents reviewed for pressure ulcers, resulting in the potential for pressure ulcer developement. Findings include: According to R104's medical records, the resident's medical diagnoses included his principal diagnoses paralytic syndrome following cerebral infarction, bilateral (stroke affecting both sides), seborrheic dermatitis (causes scaly patches, inflamed skin and stubborn dandruff), foot drop right and left, and contracture right and left hand. Review of R104's Care Plan, 10/12/2023, reported the resident was alert and oriented times 3 (person, place, and time) and was capable of making his own decisions. During an observation on 12/14/2023 at 1:15 PM, R104 was supine (on his back) in bed with both of his heels directly on the bed. During an observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-19 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00141115 Based on observation, interview, and record review the facility failed to ensure that podiatry services were offered to one resident (R104) of 9 reviewed for ancillary services, resulting in dissatisfaction with services. Findings include: According to R104's medical records, the resident's medical diagnoses included his principal diagnoses paralytic syndrome following cerebral infarction, bilateral (stroke affecting both sides), seborrhea dermatitis (causes scaly patches, inflamed skin and stubborn dandruff), foot drop right and left, and contracture right and left hand. Review of R104's Care Plan, 10/12/2023, reported the resident was alert and oriented times 3 (person, place, and time) and was capable of making his own decisions. During an observation and interview on 12/14/2023 at 1:15 PM, R104 was supine in bed in the room covered with a sheet from his chest to his ankles. The resident's feet were uncovered. R104's 10 toes had nails that extended past the end of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$18,274 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $18,274 — penalty dated 2024-08-28
- Medicare payment denial — starting 2025-10-16 for 34 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVON HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 8 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ALAMO COVE OP HOLDCO | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/21/2023 |
| GOTTLIEB, MOSHE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 48% | since 12/21/2023 |
| SHAIKH, ABDUL | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 12/21/2023 |
| PERRY, QUINN | Individual | W-2 MANAGING EMPLOYEE | — | since 12/21/2023 |
| FREUND, ELIYAHU | Individual | CORPORATE OFFICER | — | since 12/21/2023 |
| AVON ALAMO MANAGEMENT | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/21/2023 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235311. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.