The Springs at Rochester Hills Rehab and Nursing C
1480 Walton Blvd, Rochester Hills, MI 48309 · For profit - Individual · 126 certified beds · (248) 651-4422 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jun 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (80) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $145,639 in federal fines (most recent 2025-10-07)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (60%) runs well above the national median (45%)
- about 19% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.5% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.2% | 5.4% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.4% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 12.6% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 27.2% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.7% | 5.1% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 12.2% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.4% | 14.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.2% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 57.8% | 79.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 30.1% | 24.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.4% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.31 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.13 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.22 therapist hours per resident per day in 2026Q1 — more than 27% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.8%CMS range 25.0–56.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.3%CMS range 8.3–17.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 5.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.9%CMS range 3.4–13.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.88 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 126 beds and averages 86.2 residents a day — about 68% occupied, or roughly 40 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.66 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.87 on weekdays — 19% thinner on weekends. RN hours go from 0.47 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 60% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
80 citations, most serious first. The 17 most serious are shown; the remaining 63 are one tap away and print in full.
- Immediate jeopardy · Jcited before2023-07-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide safe, appropriate monitoring/supervision/interventions for a resident that had a physician order for NPO (non-per-oral/nothing by mouth) from being fed by family member(s), resulting in an Immediate Jeopardy for one (R53) out of six residents reviewed for accidents. R53 was sent to the hospital on at least two occasions (7/10/23 and 7/12/23) for a decrease in oxygen saturation after being fed by family member(s) and the likelihood of possible aspiration, choking and/or other negative consequences. This deficient practice placed all residents with a NPO order at high risk for further safety concerns, significant harm, injury and/or death. Findings include: Immediate Jeopardy (IJ): The IJ began on 4/29/23. The IJ was identified on 7/13/23. The Administrator was notified of the IJ on 7/13/23 at approximately 10:56 AM and a plan to remove the immediacy was requested. The immediacy was removed on 7/13/23 at approximately 3:41 PM based on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 3044078 and 3044417. Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from sexual abuse by a resident for one (R804) of four residents reviewed for abuse, resulting in psychosocial harm using the reasonable person concept when R805 laid in bed with R804, exposed his genitals, and touched R804's breast. Findings include:A review of a Facility Reported Incident (FRI) submitted to the State Agency (SA) revealed there was an allegation of sexual abuse between R805 and R804 that occurred on [DATE]. A review of a complaint submitted to the SA revealed an allegation that R804 was sexually assaulted by an unknown male resident. On [DATE], an unannounced onsite investigation was conducted. On [DATE] at approximately 8:30 AM, R805 was observed lying in bed. R805 said hello in Spanish. Certified Nursing Assistant (CNA) 'E' was observed at R805's bedside. CNA 'E' explained she was assigned to provide 1:1 supervision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-02-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This incident relates to Intake 2742599.Based on observation, interview, and record review, the facility failed to protect the residents right to be free from physical abuse when R106 punched R105 in the nose, which resulted in nasal fractures, pain, acute mental status changes, and feelings of fearfulness. Findings include: Review of a Facility-Reported Incident (FRI), dated 1/10/26, revealed R106 made contact with R105's face with a closed fist when R105 rolled over R106's toes with their wheelchair on 1/10/26 at approximately 7:03 p.m This resulted in R105's injury to R105's nose, an emergent hospital transfer, and R105 sustaining bilateral (both sides) nasal fractures. The report concluded that R105 had minimal injury and no psychosocial outcome. The incident was reported to the (County) Sheriff's Department, and residents' guardians and physician. Review of the Facility Investigation report, provided and written by the Nursing Home Administrator (NHA), revealed R105 was admitted to the facility on [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Complaint #2578523. Based on observation, interview, and record review, the facility failed to assess, monitor, and document a change in condition in a timely manner for two (R27 and R92) of four residents reviewed for change in condition, resulting in a delay in treating a Urinary Tract Infection (UTI) leading to septic shock and admission into the Intensive Care Unit (ICU) at the hospital. Findings include: R27 On 12/2/25 at 9:40 AM, R27 was observed lying in bed, in a low position. R27 was sleeping with the blanket pulled up over her face. On 12/2/25 at 12:45 AM, an interview was conducted with R27's family member who reported R27 fell in the dining room a couple weeks ago and was sent to the hospital. R27's family member reported the resident was very lethargic earlier in the day and was in the dining room unsupervised by staff. R27's family member further explained R27 was diagnosed with septic shock due to a UTI and is now receiving hospice (end of life) services. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 263088. Based on observation, interview and record review, the facility failed to protect the residents' right to be free from physical abuse by a resident for three (R801, R802, and R803) of three residents reviewed for abuse, resulting in R801 punching R802 in the face twice breaking R802's jaw and R802 pushing R803 to the floor, then kicking R803 and trying to run R803 over in their wheelchair. Findings include:Review of the facility reported documentation submitted to the State Agency on 9/21/25 included an incident summary of a resident to resident physical altercation which read, On 9/20/25 at approximately 5:50pm Nurse was at medication cart in the hallway. She heard a commotion and when she turned around she observed [R801] make contact with [R802] in the face with a closed hand.Staff completed a skin and pain assessment on [R802] with notation of slight redness, res (resident) did not resent with any pain. It should be noted that the information submitted as above did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prevent the development and worsening of facility acquired pressure ulcers for two (R58 and R22) of two residents reviewed for pressure ulcers and failed to implement treatments in a timely manner (R58 and R22) and according to physicians orders (R58 and R22), ensure assessments of wounds were accurate (R58 and R22), and ensure oversight by a medical provider after the development of a pressure ulcer (R58), resulting in R58 developing a stage II pressure ulcer (partial-thickness skin loss with exposed dermis) that developed into a Stage IV pressure ulcer (Full-thickness skin loss) with acute osteomyelitis (bone infection) and R22 developing an unstageable pressure ulcer (Obscured full-thickness skin and tissue loss). Findings include: Resident #58 (R58) On 8/26/24 at 10:34 AM, R58 was observed positioned on his back in bed with his neck tilted to the right side with a tracheostomy tube (a tube inserted into the windpipe to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to timely identify and address the weight loss for one R25 of five residents reviewed for nutrition, resulting in the delay of an identified significant weight loss of -11.67% within six months and the delay of nutritional interventions implemented. Findings include: On 8/26/27 at 9:48 AM, R25 was observed laying down in their bed with their head slightly elevated sleeping with milk in their hand. R25's breakfast tray was observed uneaten in front of them. R25 was easily awaken with verbal stimuli. Once awake R25 did not respond to any questions, however continued to sip their milk. There was no staff observed in the room. On 8/26/27 at 9:48 AM, R25 was observed laying down in their bed with their head slightly elevated sleeping with milk in their hand. R25's breakfast tray was observed uneaten in front of them. R25 was easily awaken with verbal stimuli. Once awake R25 did not respond to any questions, however continued to sip their milk. A record review revealed R25 weighed 132 lbs (pounds) on 2/1/24, which was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-16 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 3044078 and 3044417. Based on observation, interview, and record review, the facility failed to implement effective interventions for dementia related behaviors in a timely manner for one (R805) of one resident reviewed for dementia care, resulting in continued wandering behaviors and the resident climbing into bed with another resident, exposing his genitals, and touching the other resident's breast. Findings include:On [DATE] at approximately 8:30 AM, R805 was observed lying in bed with the privacy curtain pulled. R805 said hello in Spanish. Certified Nursing Assistant (CNA) 'E' was observed at R805's bedside. On [DATE] at 11:20 AM, R805 was observed lying in bed with the privacy curtain pulled. CNA 'E' was observed at R805's bedside. At that time, an interview was attempted with R805. R805 acknowledged he was able to understand English but did not speak it well. R805 answered yes and no to questions but was not able to give more detailed answers. On [DATE] at 11:25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2985803.Based on interview and record review, the facility failed to ensure a Preadmission Screening (PAS)/Annual Resident Review (ARR) Level II evaluation (a comprehensive evaluation by the appropriate state-designated authority and determines whether the individual has a mental disorder and determines the appropriate setting for the individual and recommends any specialized services the individual needs) was completed and the recommendations incorporated into in the resident's assessments and plan of care for one (R802) of one resident reviewed for PASARR.Findings include: A review of a complaint submitted to the State Agency revealed an allegation that an PASARR Level II evaluation was not completed for R802 since 1/2025.A review of a document provided by the facility titled, OBRA Operations Manual 2017 revealed the following: .The Level I Process .All individual identified by a Level I Screen as possibly having a serious mental illness or intellectual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation relates to Intake #2736914. Based on observation, interview, and record review, the facility failed to provide a comfortable homelike environment with consistent availability of bath linens and laundry for residents (R102, R105, R112, R114 and R118) to ensure resident cleanliness and ability to complete personal bathing and hygiene, with the potential to affect the facility residents who used facility bath linens. Findings include:An anonymous complaint was received by the State Agency on 2/06/26, which alleged there were not enough linens to maintain the care needs of the facility residents. On 2/23/26 at approximately 11:30 a.m., Certified Nurse Aide (CNA) C, with CNA W and CNA P present, was asked about providing residents' linens. CNA C reported they were short almost all of the time. CNA C stated, Sometimes there is no linen at the start of our shift. We have brought this to administration's attention. I have cut bath blankets and I have used a pillowcase (to clean the residents) CNA C stated the towels and washcloths were short. CNA P and CNA W concurred the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation relates to Intakes 2730741, 2706499, and 2706385.Based on observation, interview, and record review, the facility failed to ensure adequate supervision to prevent four resident-to-resident altercations for R109 and R108, R104 and R117, R103 and R110, and R103 and R111 of four incidents reviewed. Findings include:R109 and R108:Review of a Facility-Reported Incident (FRI), received on 1/02/26 at 4:28 p.m., to the State Agency, revealed on 1/02/26 at approximately 3:50 p.m., Licensed Practical Nurse (LPN) V heard R109 say, Get the f*ck out of my room, b*tch, and upon reaching the doorway, R108 reported R109 had been swinging at them. Then LPN V observed R109 kicked R108 on his back, who was on the floor in R109's room. The residents were separated. R109 had a scratch on his neck and R108 had a cut on their left upper arm. The report alleged a physical resident-to-resident interaction with no psychosocial outcomes or significant injuries.Further review of the FRI report revealed R109 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-25 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation relates to Intake 2736914. Based on observation, interview, and record review, the facility failed to ensure the availability and consistent provision of evening snacks. Findings include: On 2/23/26 at approximately 1:15 p.m., R112 was observed lying in their hospital bed. On 2/23/26 at approximately 1:17 p.m., R112 reported their family member brought them snacks, as they had never been provided or offered a snack at the facility. R112 stated, I would like to at least be offered and see if there is something I like. R112 reported they were restricted to staying in their bed in their room at that time. R112 was alert and oriented to themselves, their surroundings, situation and time.On 2/23/26 at approximately 2:40 p.m., R114 was observed seated in their manual wheelchair in the facility dining room. On 2/23/26 at approximately 2:45 p.m., R114 said they were missing snacks at times, especially in the evenings, which bothered them. R114 stated, If you are not at the desk when they pass them out, you do not get a snack. It is peanut butter and jelly (sandwiches),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation relates to Intake 2736914Based on observation, interview, and record review, the facility failed to provide ensure residents' activities of daily living (adl care) were completed timely for five Residents (R102, R107, R112, R115, and R116) of six residents reviewed for adl care provision. Findings include: An anonymous complaint was received on 2/06/26 by the State Agency, which alleged short staffing, residents were sitting in wet or soiled briefs for extended periods, including R102, and staff were sleeping on the night shift, neglecting resident's basic care needs. On 2/23/26 at approximately 11:35 a.m., Certified Nurse Aide (CNA) C, CNA W and CNA P were asked about staffing and resident care. The CNAs collectively reported they were unable to give residents the care they needed when the facility was short staffed, especially when there were two aides instead of three aides scheduled in their areas. They said with two aides they struggled to feed all the residents, which caused the food to be cold. They expressed the biggest concern was on the midnight shift, as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation relates to Intake 2733234 Based on observation, interview, and record review, the facility failed to provide consistent meaningful person-centered activities for two Residents (R101 and R114) of three residents reviewed for activities. Findings include: A complaint was received to the State Agency on 2/03/26, which alleged activity concerns. On 2/23/26 at 1:29 p.m., R101 was observed in their room, seated in their wheelchair. A current monthly activity calendar was observed posted in their room. On 2/23/26 at 1:30 p.m., R101 reported the Activity Director posted the monthly activity calendars but was not following the calendar. R101 said they were missing activities, especially on the weekends, such as BINGO, and brain games. R101 added the activity staff never did room visits. R101 also felt the music activities did not represent their preferences. R101 reported they were usually not being taken on outings when the residents went into the community. R101 clarified this was upsetting to them. R101 wheeled over to their activity calendar and showed Surveyor most of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a homelike environment during dining for four (R7, R47, R64, and R72) of nine residents reviewed for dining. Findings include: On 12/2/25 at 12:28 PM, an observation was made of the lunch meal in the second floor dining room. On 12/2/25 at 12:39 PM, R47's meal was served on a tray, instead of placing the plate on the table. A television remote control was observed on the tray. On 12/2/25 at approximately 12:40 PM, R64's meal was served on a tray. R7 was not served at the same time and was observed grabbing R64's meal tray and pulling it toward herself. Then R72, who was also seated at the same table and not yet served a tray, pulled R64's tray toward himself. On 12/2/25 at approximately 12:45 PM, R7 was moved to another table and was served her meal on a tray. On 12/2/25 at approximately 12:50 PM, R72 was served his meal on a tray. On 12/3/25 at 2:33PM, an interview was conducted with Regional Registered Dietician (RD) 'O'. When…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to complaint 2578523.Based on interview and record review the facility failed to ensure one (92) of one resident was free from significant medication error when 18 doses of Intravenous (IV) antibiotics were ,missed and not given as the prescriber's ordered. Findings include:A complaint was submitted to the State Agency on 8/1/25 with the allegations of facility did not give the first day of antibiotics as ordered and R92 was not assessed for a change in condition timely.On 12/3/25 an onsite investigation was completed for the allegations.A review of the medical record revealed that R92 was admitted to the facility on [DATE] with the admitting diagnosis of Local infection of the skin and acute hematogenous osteomyelitis. AR92 had a Brief Interview for Mental Status (BIMs) score 00, indicating severe cognitive impairment.A further review of the record revealed that R92 received a prescription on 7/8/25 for Meropenem 500mg IV every eight hours for eleven days. For a total of thirty-three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-04 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain sufficient dietary support personnel to meet the needs of the residents in the second floor dining room for five (R7, R23, R26, R64, and R72) of 10 residents reviewed for the dining task. Findings include:On 12/2/25 at 12:28 PM, an observation of the lunch meal was conducted in the second-floor dining room. The following was observed: At 12:39 PM, the cart containing the resident's meals arrived and staff began serving the food. At approximately 12:40 PM, R64's meal was served on a tray. R7 sat to the left of R64 and R72 sat across from R64. R7 and R72 were not served their food at that time. R7 was observed grabbing the tray from R64 and attempted to pull it toward herself. R64 pulled the tray back and began putting food into a cup of juice and stirring it with a knife. There were no staff members seated at the table with the residents. At approximately 12:45 PM, R7 pulled R64's tray in front of herself. At that time, R72 pulled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 63 citations
- Potential for harm · Dcited before2025-12-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2662526.Based on observation, interview and record review, the facility failed to provide an environment that promoted and enhanced residents' dignity for three (R12, R49 and R23) of three residents reviewed for dignity. Findings include: On 12/2/25 at 10:55 AM, R12 was observed sleeping in a geriatric (geri) chair holding a baby doll. On 12/2/25 at 12:56 AM, Unit Manager [UM] C was observed to enter R12's room, go behind the geri chair R12 was reclining in and turn the chair around and pull R12 in the chair backwards out of the room. UM C then proceeded to pull R12 backwards down the hall to the dining room and continue to pull R12 backwards to a table on the far side of the room to a table. On 12/2/25 at 1:00 PM, UM C was interviewed and asked if she usually pulled residents backwards in geri chairs. UM C explained she always pulled the chairs as it was easier to pull the chair than to push. Review of the clinical record revealed R12 was admitted into the facility on 3/3/25 and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate advance directive information was in place for one (R33) of four residents reviewed for advance directives. Findings include: Review of the clinical record revealed R33 was admitted into the facility on [DATE] with diagnoses that included: major depressive disorder, vision loss and chronic kidney disease. According to the Minimum Data Set (MDS) assessment dated [DATE], R33 scored had severely impaired cognition. Review of the facility's electronic medical record [emar] revealed at the top of the screen next to Advance Directive R33 was listed as Full Code.Review of a document titled, Advance Directive for R33 revealed an 'X' was marked in the box labeled Do Not Resuscitate (DNR) MUST HAVE ORDER ON FILE OR INITIATE DNR PAPERWORK, it was signed by R33, dated 12/27/24, signed by two witnesses on 12/27/24, and signed by a physician on 12/27/25. Then next page of the document was titled, DO-NOT-RESUSCITATE ORDER signed by the physician on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Incident #2569672 and Complaint #2677444.Based on observation, interview, and record review, the facility failed to protect the resident's right to be free from neglect for one (R5) of six residents reviewed for abuse and neglect, resulting in the resident being confined to bed and their room, not receiving any oral hygiene, and not being changed out of a hospital gown. Findings include:On 12/2/25 at 9:44 AM, R5 was observed asleep in bed. Signage was hung throughout the room and noted the following, Bra on always, Hospital gown on always, No wheelchair or gerichair, No oral care. The signage was signed by R5's responsible party. R5 was observed lying on her back in bed, wearing a hospital gown.On 12/2/25 at 2:35 PM, R5 was observed lying on her back in bed. R5 was awake and did not respond via eye contact or verbally when addressed. R5 was observed in a hospital gown.On 12/3/25 at 8:45 AM, R5 was observed lying on her back in bed wearing a hospital gown.On 12/3/25 at 10:44 AM, R5 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Incident #2569672 and Complaint #2677444. Based on observation, interview, and record review, the facility failed to report incidents of neglect to the Abuse Coordinator and the State Agency for one (R5) of six resident reviewed for abuse and neglect. Findings include:On 12/2/25 at 9:44 AM, R5 was observed asleep in bed. Signage was hung throughout the room and noted the following, Bra on always, Hospital gown on always, No wheelchair or gerichair, No oral care. The signage was signed by R5's responsible party. R5 was observed lying on her back in bed, wearing a hospital gown.On 12/2/25 at 2:35 PM, R5 was observed lying on her back in bed. R5 was awake and did not respond via eye contact or verbally when addressed. R5 was observed in a hospital gown.On 12/3/25 at 8:45 AM, R5 was observed lying on her back in bed wearing a hospital gown.On 12/3/25 at 10:44 AM, R5 was weighed using a mechanical lift by Certified Nursing Assistant (CNA) 'K' and CNA 'M'. Second floor Unit Manager, Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure PASSAR (Preadmission Screening/Annual Resident Review) documentation and OBRA Level II exemption criteria were completed appropriately for two residents (R3 and R20) of three residents reviewed for PASSAR/OBRA (Omnibus Budget Reconciliation Act) assessments. Findings include:R3A review of R3's clinical record revealed the resident was initially admitted to the facility on [DATE] with diagnoses that included: Bipolar disease, paranoid schizophrenia, PTSD (post-traumatic stress disorder) and chronic pain. Continued review of R3's clinical record noted a document dated November 6, 2024 that read, .completed an OBRA Level II Evaluation on the above named individual (R3).Determination.Specialized Mental Health Services.Individual's physical, mental and psychosocial needs can be met in a nursing facility.If the above named individual remains in the nursing facility a Level II Evaluation is needed by November 5, 2025. *It should be noted that the Level…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure professional standards for Nursing were practiced including performing accurate assessments and maintaining an accurate treatment record for two residents (R5 and R64) of two residents reviewed for Professional Standards. Findings include: On 12/2/25 at 9:44 AM, R5 was observed lying in bed sleeping. A tube feeding pole was observed tucked behind the privacy curtain, but no tube feeding formula was hung or infusing. On 12/2/25 at approximately 12:20 PM, an observation of R5 was made. When spoken to R5 did not respond or make eye contact. No tube feeding was hung in the room at that time. A review of R5's Physician's Orders revealed an active order for .Jevity 1.5 via pump per PEG (Percutaneous Endoscopic Gastrostomy - a tube surgically inserted into the stomach to deliver nutrition) at 65 ml/hr (milliliters per hour) x 18 hours (up at 6pm) or until total volume of 1170 mL is reached daily . On 12/3/25 at 8:13 AM, R5 was observed in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide nail care and eating assistance for three dependent residents (R3, R23 and R26) of three residents reviewed for activities of daily living (ADL's). Findings include: On 12/2/25 starting at approximately 12:35 p.m., the following observations were made during the lunch meal in the second-floor dining room: At approximately 12:42 p.m., R26 was observed in dining room attempting to each the lunch meal by themself without any assistance. R26 was observed to be having a hard time getting any food off of their plate. At that time, a review of R26's Meal ticket (an informational paper that states the residents assistive deices, diet order and assistance level) was conducted which indicated R26 required assistance from staff with meals. At approximately 12:51 p.m., R23 was observed in the dining room, attempting to eat the lunch meal. R23 was observed sitting in their chair. R23 was observed to be silently staring, and their food was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure timely identification of pressure ulcers for one (R12) of three residents reviewed for pressure ulcers resulting in R12's right heel pressure ulcer and right gluteal fold pressure ulcer being first identified as an Unstageable (obscured full-thickness skin and tissue loss) pressure ulcer. Findings include:This citation pertains to Intake 2598727On 12/2/25 at 10:55 AM, R12 was observed sleeping in a geriatric (geri) chair holding a baby doll.On 12/2/25 at 11:40 AM, R12's Power of Attorney (POA) was interviewed by phone and asked about the care at the facility. R12's POA explained back in the first part of April 2025, she had noticed R12's socks were dirty and seemed wet on the bottom so she took them off and found an open wound on R12's right heel. then a little while later R12 got a pressure ulcer on the left heel. then in September 2025, R12 got a pressure ulcer on her bottom. was told it was from the brief rubbing on R12's skin.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practices. Deficient Practice #1 Based on observation, interview and record review the facility failed to ensure effective interventions were implemented to prevent multiple/re-occurring falls for one resident (R49) of nine residents reviewed for Accidents/Hazards. Findings include: Resident #49 On 12/2/25 at approximately 10:51 a.m., R49 was observed in the second-floor dining room, up in their wheelchair. R49 was observed to have a large green/yellow bruise on their upper left extremity. R49 was queried how they got the bruise and they reported they could not remember. On 12/2/25 the medical record for R49 was reviewed and revealed the following: R49 was originally admitted to the facility on [DATE] and had diagnoses including Parkinsons and Lack of coordination. A review of R49's MDS (minimum data set) with an ARD (assessment reference date) of 11/2/25 revealed R49 needed assistance from staff with their activities of daily living. A review of R49's care plan revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2597945Based on interview and record review the facility failed to ensure timely catheter care was provided and guardian recommendations were timely addressed for one R (48) of one resident reviewed for catheter care/urinary tract infection (UTI). Findings include:A complaint was filed with the State Agency (SA) that alleged they had made several attempts to contact the facility to request that R48 be sent to the hospital as they were showing signs of a UTI. A phone interview was conducted with the complainant/guardian on 12/4/25 at approximately 10:52 AM. The complainant reported that on numerous occasions they tried to contact the facility to let them know that R48 was showing signs of a UTI. They reported that the facility would not answer the call timely and when they finally did answer they received information that the resident did not need to be sent out. Finally, their request was addressed and when they got to the hospital, R48 was diagnosed with a UTI, dehydration and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure Physician ordered weight monitoring was obtained and completed for two residents (R64 and R70) of two residents reviewed for weight loss. Findings include: Resident #70 On 12/2/25 at approximately 10:38 a.m., R70 was Observed in their room, laying in their bed. R70's Breakfast tray was observed to be untouched. R70 was queried if they had lost any weight or had any issues with the facility food and they reported they did not know. On 12/2/25 the medical record was reviewed and revealed the following: R70 was initially admitted to the facility on [DATE] and had diagnoses including Dysphagia and Muscle weakness. A review of R70's MDS (minimum data set) with an ARD (assessment reference date) of 11/11/25 revealed R70 needed assistance from facility staff with most of their activities of daily living. R70's BIMS score (brief interview for mental status) was nine indicating moderately impaired cognition. A review of R70's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer tube feeding according to the resident's assessed needs and physician's orders for one (R5) of one resident reviewed for tube feeding. Findings include: On 12/2/25 at 9:44 AM, R5 was observed lying in bed sleeping. A tube feeding pole was observed tucked behind the privacy curtain, but no tube feeding formula was hung or infusing. On 12/2/25 at approximately 12:20 PM, an observation of R5 was made. When spoken to R5 did not respond or make eye contact. No tube feeding was hung in the room at that time. A review of R5's Physician's Orders revealed an active order for .Jevity 1.5 via pump per PEG (Percutaneous Endoscopic Gastrostomy - a tube surgically inserted into the stomach to deliver nutrition) at 65 ml/hr (milliliters per hour) x 18 hours (up at 6pm) or until total volume of 1170 mL is reached daily . On 12/3/25 at 8:13 AM, R5 was observed in bed with no tube feeding hung in the room. On 12/3/25 at 8:30 AM, a review of R5's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to provide ongoing communication and collaboration with the dialysis facility regarding dialysis care and services for one (R6) of one resident reviewed dialysis communication. Findings include:A record review of R6 medical record was conducted, it revealed that R6 was admitted to the facility on [DATE] with the medical diagnosis of End Stage Renal Disease and dependent on dialysis.A review of R6's Order summery revealed that there was a physician's order to receive Hemodialysis on Tuesdays, Thursdays, and Saturdays. The medical record also showed that the facility had initiated a care plan for R6.On 12/4/25 at 11:24 AM, the Director of Nursing(DON) was asked to provide dialysis communication forms for four months between the facility and the dialysis center.On 12/4/25 at 1:23 PM, a review of the communication forms submitted revealed that the facility did not have communication between the facility and the dialysis center for the month of October. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a medication error rate less than five percent when two medication errors out of 26 opportunities were observed for two (R78 and R35) of six residents reviewed during the medication administration observation, resulting in a 7.69% error rate. Findings include: On 12/3/25 at 8:37 AM, Licensed Practical Nurse [LPN] E was observed as part of the medication pass task. LPN E prepared five medications for R78, including one Oyster [NAME] Calcium 500 milligrams [mg] tablet. LPN E was then observed enter R78's room and administer all five medications to R78.On 12/3/25 at 8:43 AM, LPN D was observed preparing four medications for R35, including one Docusate Sodium 100 mg tablet. LPN D crushed all four medications, including the Docusate Sodium tablet. LPN D entered R35's room and administered all four medications to R35.On 12/3/25 at 11:10 AM, R35's physician orders were compared to the medications observed to have been given. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 263088. Based on interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for three (R801, R802 and R803) of three residents reviewed for abuse. Findings include:R801 and R802Review of the documentation submitted to the State Agency on 9/21/25 included an incident summary of a resident to resident physical altercation which read, On 9/20/25 at approximately 5:50pm Nurse was at medication cart in the hallway. She heard a commotion and when she turned around she observed [R801] make contact with [R802] in the face with a closed hand.Staff completed a skin and pain assessment on [R802] with notation of slight redness, res (resident) did not resent with any pain. It should be noted that the information submitted as above did not accurately represent the extent of the events that were documented on witness statements and included in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-15 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake Number(s): 1290771.Based on observation, interview, and record review, the facility failed to ensure there was sufficient nursing staff to meet the needs of 11 (R804, R805, R806, R807, R808, R809, R810, R811, R812, R813, and R814) of 11 residents reviewed for staffing, resulting in residents not receiving water for two days, residents wandering into other residents' rooms, incorrect meal trays being delivered and/or left in the residents' rooms for extended periods of time, and staff being unaware of their assignments. This had the potential to affect all residents who resided on the second floor. Findings include:On 7/15/25 at 9:34 AM, R805 was observed lying in bed. A breakfast tray was observed on R805's over bed table with a meal ticket dated 7/14/25 with R804's name (a resident who resided in a room across the hall from R805). A meal ticket with R805's name dated 7/11/25 was observed on the table. A disposable cup was observed on R805's nightstand, not within reach of R805 dated 7/13/25 3-11pm, two days prior. When asked, R805 was unable to say…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-15 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 1290771. Based on observation, interview and record reviews the facility Administration failed to follow the facility's policy regarding grievances and failed to follow up regarding reported concerns for one (R804) of one resident reviewed for grievances. Findings include:A review of a complaint submitted to the State Agency (SA) documented concerns about the Administration staff failure to follow up with the family on multiple occasions regarding verbalized concerns. On 7/15/25 at 9:30 AM, R804 was observed lying in bed. A brief interview was conducted with the resident at that time. A review of the medical record revealed R804 was admitted to the facility on [DATE], with diagnoses that included: epilepsy, dementia and cognitive communication deficit. A review of a Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) of 9 which indicated moderately impaired cognition and required staff assistance for all ADLs. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): 1290904.Based on observation, interview, and record review, the facility failed to follow their abuse policy to address a witnessed resident to resident physical altercation between two (R801 and R802) of five residents reviewed for abuse, resulting in R815 attempting to intervene and stop the altercation. Findings include:A review of a Facility Reported Incident (FRI) submitted to the State Agency on 6/23/25 revealed there was a resident-to-resident incident between R801 and R802.On 7/15/25 at 10:48 AM, R802 was observed sleeping. Certified Nursing Assistant (CNA) 'G' was observed standing outside of R802's room. CNA 'G' reported R802 was on one to one supervision because I think he punched someone. CNA 'G' reported he stood outside the door and if R802 left the room, he followed him. CNA 'G' stated, I don't know. They didn't give me all the details.On 7/15/25 at 12:34 PM, R801 was observed seated on his bed. When queried about any physical altercations that occurred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 1290771. Based on observation, interview and record reviews the facility failed to provide assistance with grooming for one (R804) of two residents reviewed for Activities of Daily Living (ADLs). Findings include: A review of a complaint submitted to the State Agency (SA) documented concerns about the lack of staff assistance to maintain R804's grooming and hygiene.On 7/15/25 at 9:30 AM, R804 was observed lying in bed. R804 was observed with lots of facial hair and in need of a shave. A brief interview was conducted with the resident at that time. A review of the medical record revealed R804 was admitted to the facility on [DATE], with diagnoses that included: epilepsy, dementia and cognitive communication deficit. A review of a Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) of 9 which indicated moderately impaired cognition and required staff assistance for all ADLs. Further review of the medical record revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s MI000151156 and MI00151228. Based on interviews and record review, the facility failed to protect the resident's right to be free from physical abuse by a resident for two (R705 and R704) of three residents reviewed for abuse, resulting in R703 punching R704 and R705 on their face with a closed fist. Findings include: Resident to Resident incident on 3/9/25 between R703 and R704: Review of a Facility Reported Incident (FRI) for a Resident to Resident incident submitted to the State Agency (SA) on 3/8/25 documented, in part: .On 3/8/2025 [R703] was walking down the hallway on the 2 North unit towards [Nurse 'A'], reached over her shoulder, and punched Resident [R704] with a closed hand fist in the right side of the face .Resident [R704] revealed she has swelling to the right side of her face near her lower jaw and states it is painful. Resident is unable to give a number from the pain scale rating but states, It hurts, and points to the right side of her face . Further review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure nonpharmacological interventions were implemented and utilized before the administration of pharmacological interventions, failed to implement a person centered behavioral care plan, and failed to provide behavioral health services to one (R702) of three residents reviewed for falls. Findings include: Review of a complaint submitted to the State Agency (SA) documented a concern of multiple falls for R702 that led to hospitalization. A review of the medical record revealed R702 was admitted to the facility on [DATE], with diagnoses of a traumatic brain injury, acute respiratory failure, acute embolism and thrombosis, and major depressive disorder. Review of a care plan titled . risk for falls . documented the following intervention: . When showing increased anxiety offer PRN (as needed) anxiolytic and monitor for safety awareness after administration . Date Initiated: 03/03/2025 . A review of the medical record revealed no diagnosis of anxiety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00149000 Based on interview and record review the facility failed to fully investigate two falls to determine the root cause, ensure correct interventions were in place for one (R804) of two residents reviewed for falls/accidents. Findings include: A complaint was filed with the State Agency (SA) that reported R804 was transferred from the facility to the hospital emergency room (ER) on/or about 12/13/24 due to low blood pressure. At the hospital it was determined the resident had multiple fractures to both their right and left femur. The complainant further noted that the injury/falls were not reported to the hospital ER upon admission. A Facility Reported Incident (FRI) was submitted to the SA that noted on 12/16/24 the facility was made aware that upon admission to the ER the resident was found to have bilateral femur fractures. The facility addressed the concern as an injury of unknown origin. A review of R804's Clinical Record revealed the resident was initially admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 8/26/24 at 9:10 AM, there was raw chicken observed under running water directly inside the sink basin of the 2 compartment sink. The internal temperature of the chicken was measured to be 67 degrees Fahrenheit. When queried, Dietary Staff M stated the chicken was in the walk-in cooler, but was still frozen, so it was placed in the sink to thaw. No explanation was given as to why the chicken was still in the sink basin with an internal temperature of 67 degrees Fahrenheit. According to the 2017 FDA Food Code section 3-501.13 Thawing Except as specified in (D) of this section, POTENTIALLY HAZARDOUS FOOD (TIME/TEMPERATURE CONTROL FOR SAFETY FOOD) shall be thawed: 1. (A) Under refrigeration that maintains the FOOD temperature at 5 ºC (41ºF ) or less; or 2. (B) Completely submerged under running water: 1. (1) At a water temperature of 21 ºC (70ºF )…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-28 · tag F0850 — failed to provide social-work services — widespreadHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility licensed failed to employ a full-time qualified social worker when certified for 126 residents, resulting in multiple deficient practices including the following areas, advance directives, ancillary services, completing Social Service assessments, discharge planning, and Preadmission Screening and Resident Review (PASRR). This deficient practice had the potential to affect all 62 residents who resided in the facility. Findings include: During an onsite annual recertification survey conducted from 8/26/24 through 8/28/24 deficient practices were identified in multiple areas of social services, including the failure to provide the following: effective coordination of advance directives to ensure the residents' desired code status was properly documented in the clinical record, discharge planning resulting in an unsafe discharge without home health care services, completion of PASRR, and facilitation of ancillary services including dental and audiology, and assessment of residents for their social service needs. A review of a Facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews the facility failed to ensure infection control standards and practices were consistently implemented (R58) and ensure an effective infection control prevention and control program was consistently implemented for 62 of 62 residents residing at the facility during the time of the survey. Findings include: A review of the facility's Infection Control Surveillance program provided by the Infection Control Nurse (ICN) J who also served as the facility's Infection Preventionist was conducted and revealed the following: - No monthly Infection Control Analysis report for May, June or July 2024 - No surveillance log for July 2024 Further review of the program revealed inaccurate mapping of infections. Review of the July 2024 antibiotic audit revealed three residents treated with antibiotics for a urinary tract infection and only one resident was identified on the facility's mapping. On 8/28/24 at 11:12 AM, a meeting to review the facility's infection control program…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has three deficient practice statements (DPS). DPS #1 Based on observation, interview, and record review, the facility failed to identify the root cause of multiple falls and implement effective interventions to prevent falls for one (R22) of two residents reviewed for falls, resulting in multiple falls with injuries including a bruise to the shoulder, a skin tear, and a bump to the head. Findings include: On 8/26/24 at 10:28 AM, R22 was observed lying in bed, chewing on her fingers, and moving around in the bed. R22 did not verbally respond when spoken to. A fall mat was observed on the floor beside the bed. On 8/26/24 at 1:18 PM, R22 was observed seated in a regular wheelchair in the dining room during lunch. R22 was hunched over and sleeping with a plate of food on the table. No staff members were observed seated with the resident at that time. On 8/26/24 at 3:58 PM, R22 was observed lying in bed. A foam wedge was observed next to the resident, which was not present during the earlier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-28 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medically related social services were provided for eight residents (R7, R20, R48, R54, R59, R60, R312 and R315) of nine residents reviewed for social services. Findings include: During an onsite annual recertification survey conducted from 8/26/24 through 8/28/24 deficient practices were identified in multiple areas of social services, including the failure to provide the following: effective coordination of advance directives to ensure the residents' desired code status was properly documented in the clinical record, discharge planning resulting in an unsafe discharge without home health care services, completion of PASARR (Preadmission screening and resident review), and facilitation of ancillary services including dental and audiology, and assessment of residents for their social service needs. Resident #59 On 8/28/24 the medical record for R59 was reviewed and revealed the following: R59 was initially admitted on [DATE] and had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-28 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record reviews the facility failed to maintain and implement an effective antibiotic stewardship program for five (R1, R11, R23, R58, R212) of five residents identified, however this deficient practice had the ability to affect multiple residents that were prescribed and administered antibiotics while residing in the facility. Findings include: A review of the April, May, and June 2024 Infection Surveillance logs revealed no documentation of any of the documented infections to have met or not met the criteria of an infection. Review of the Surveillance logs revealed the following: - April 2024- R23 was prescribed and administered Cephalexin 500 mg (milligram) three times a day for a right arm selling/pain from an IV (intravenous) site from the hospital. Review of the April 2024 infection log documented in part . Started on ATB (antibiotic) as prophy (prophylaxis). Sent to hospital and found to have a GI (gastroenterology) bleed and no infection so DCed (discontinued) ). The antibiotic was signed off until completed, however the resident was sent and admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure effective facility communication for honoring advanced directives for two residents (R48 and R315) of four residents reviewed for advanced directives. Findings include: On [DATE] at approximately 9:33 a.m., R48 was observed in their room, laying in their bed. R48 was observed to be thin and weak. On [DATE], R48's medical record was reviewed and revealed the following: R48 was initially admitted to the facility on [DATE] and had diagnoses including Dementia and Anxiety. R48's Code status (advanced directives) was documented as Full Resuscitate A facility document titled Advanced Directives/Medical Treatment Decisions revealed the following:I have chosen to formulate and issue the following Advanced Directives (checked) .Do Not Resuscitate (DNR) (checked) Further review of the document revealed it was signed by R48's POA (Power of attorney) on [DATE]. A facility document titled Do Not Resuscitate Order signed by R48's Physician and their POA on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an allegation of abuse to the State Agency for one resident (R11) of two residents reviewed for abuse/neglect/mistreatment. Findings include: On 8/26/24 the medical record for R11 was reviewed and revealed the following: R11 was initially admitted on [DATE] and had diagnoses including Psychotic disorder with delusions, Anxiety and Dementia. A review of R11's progress notes revealed the following: 7/9/2024 .Nurses' Notes: Heard loud commotion from the dining room. Entered dining room to see [R11] standing over another resident (R37) pouring coffee and grabbing at her. Residents were separated. Assessed resident that the coffee was poured onto for any injuries. Abrasion to right side cheek. and discoloration to lower right arm. Notified both family party. Notified unit nurse. Notified administrator. Notified MD (Medical Doctor). On 8/28/24 at approximately 1:55 p.m., Nurse E was queried regarding their progress note and the incident with R11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a thorough investigation into allegations of abuse were completed for two residents (R11 and R25) of two residents reviewed for abuse/neglect/mistreatment. Findings include: R11 On 8/26/24 the medical record for R11 was reviewed and revealed the following: R11 was initially admitted on [DATE] and had diagnoses including Psychotic disorder with delusions, Anxiety and Dementia. A review of R11's progress notes revealed the following: 7/9/2024 .Nurses' Notes: Heard loud commotion from the dining room. Entered dining room to see [R11] standing over another resident (R37) pouring coffee and grabbing at her. Residents were separated. Assessed resident that the coffee was poured onto for any injuries. Abrasion to right side cheek. and discoloration to lower right arm. Notified both family party. Notified unit nurse. Notified administrator. Notified MD (Medical Doctor). 5/27/2024 .Nurses' Notes: Resident reported abuse by roommate .writer reported to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record reviews the facility failed to ensure a Level II screening was completed for one resident (R54) of four residents reviewed for PASAR (PAS - Preadmission Screening - ARR - Annual Resident Review). Findings include: On 8/26/24 at 9:44 AM, R54 was observed walking the unit hallways. R54 asked the surveyor multiple times if they wanted to hug. An interview was conducted with R54 at that time. A review of the medical record revealed R54 was admitted to the facility on [DATE] with diagnoses that included epilepsy and dementia. Review of a level I Screening dated 2/16/24, documented a Hospital Exemption Discharge . Mental Illness . The person has routinely received one or more prescribed antipsychotic or antidepressant medications within the last 14 days . Review of a Level II Screening dated 2/16/24, documented in part Hospital Exempted Discharge . is being admitted after a hospital stay . requires nursing facility services for the condition for which he/she received hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to implement adequate care plan interventions for a language barrier/communication problem for one (R3) of 16 sampled residents reviewed for care plans. Findings include: R3 On 8/26/24 at 9:59 AM, R3 was observed sitting in their wheelchair with a head wrap on. An interview was attempted however unsuccessful. R3 was identified to only speak Arabic. Certified Nursing Assistant (CNA) K confirmed that R3 only speaks in Arabic. CNA K who stated they were R3's assigned CNA for the day, was asked how they communicated with R3 and CNA K stated they used an activities aide who speaks Arabic or the resident's family. CNA K was asked to have the activities aide assist in translating for the surveyor and CNA K stated the activities aide was off duty this day. Review of a care plan titled I am at risk for impaired communication related to cognitive impairment, As evidenced by: difficulty making self-understood, As evidenced by: difficulty understanding others, As evidenced by: language barrier; English is not resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to Intake #MI00145963 Based on interview and record review the facility failed to facilitate a safe and coordinated discharge for one resident (R312) out of three reviewed for discharge. Findings include: A complaint was submitted to the State Agency with the allegations of an improper discharge of a trach and peg tube resident into the community with no home health care or adequate nutrition for the resident's needs. On 8/28/24 at 1:12 PM the Director of Nursing (DON) was interviewed and asked who was in charge of the discharge planning process and what home health agency was used for R312. The DON explained that in most cases the discharging of residents usually goes through the interdisciplinary team (IDT) and is discussed what a resident will need, the community tools and any additional medical providers may need to conduct a safe discharge. However, at that time, the facility did not have a social worker to help facilitate outside agencies effectively. Upon further discussion, it was expressed to the DON that there was no discharge progress note nor a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two deficient practice statements (DPS). DPS #1 Based on observation, interview, and record review, the facility failed to coordinate follow up cardiology, pulmonology, and gastrointestinal (GI) appointments for two (R57 and R58) of two residents reviewed for appointments. Findings include: Resident #57 (R57) On 8/26/24 at 10:00 AM, R57 was observed lying in bed. During an interview, R57 presented with pursed breathing and appeared uncomfortable. When queried, R57 reported he had trouble breathing when he was worked up. R57 was receiving three liters of oxygen via nasal cannula at that time. R57 reported he recently went to the hospital for his breathing and he was supposed to follow up with a doctor so he could find out what was going on. R57 reported the facility has not assisted with making that follow up appointment. On 8/26/24 at 3:53 PM, R57 was observed lying in bed. When asked how he was doing, R57 stated, Not well. When queried about what was wrong, R57 reported he was having trouble…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to follow up on the audiology recommendations and services timely for one R7 of one resident reviewed for audiology services. Findings include: On 8/26/24 at 9:31 AM, R7 was observed lying in bed reading a book. An interview was attempted, however the resident stated they were hard of hearing. The surveyor then questioned the resident up close to their left ear and the resident was able to proceed with the interview. R7 explained they tried getting hearing aides at the facility but no one would direct them on who to talk to or where to go. A review of the medical record revealed R7 was admitted to the facility in 2016, with diagnoses that included major depressive disorder and Parkinson's disease. A Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. Review of the medical record revealed no consultations of an audiology assessment and/or examination.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure oxygen was administered as ordered by the physician for one R315 of three residents reviewed for respiratory care. Findings include: On 8/27/24 at 8:15 AM, Licensed Practical Nurse (LPN) A was observed administering R315's morning medications. LPN A was observed to have administered R315's medications and signed them as completed in the electronic record. LPN A was observed to document R315's 02 Sat (oxygen saturation) level as 97% on 4L (liters) of oxygen. An observation was conducted of R315's oxygen concentrator and was observed at 5L of oxygen being administered. At 8:53 AM, LPN A was asked to accompany the surveyor into the room of R315 and an observation was made of the residents oxygen concentrator. LPN A was asked to report the level of oxygen being administered. LPN A then stated it was 5L but it's 4L now, while being observed decreasing the oxygen to 4L. LPN A was then asked why they had signed off that R315 was receiving oxygen at 4L without checking and verifying the administration level of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure there was physician oversight for one (R58) of two residents reviewed for pressure ulcers, resulting in the lack of medical evaluation for a stage 2 (partial-thickness skin loss with exposed dermis) facility acquired pressure ulcer that worsened to a Stage IV pressure ulcer (Full-thickness skin and tissue loss) with acute osteomyelitis (bone infection). Findings include: On 8/26/24 at 10:34 AM, R58 was observed positioned on his back in bed with his neck tilted to the right side with a tracheostomy tube (a tube inserted into the windpipe to provide breathing assistance) and a Percutaneous Endoscopic Gastrostomy (PEG) tube (a tube inserted into the stomach to directly provide nutrition). When spoken to, R58 did not make eye contact and did not verbally respond to questions. A review of R58's clinical record revealed R58 was admitted into the facility on 6/10/24, and readmitted on [DATE] with diagnoses that included: diffuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (R58) of 16 residents reviewed for physician visits was seen at least once every 30 days for the first 90 days after admission by a physician or physician extender. Findings include: A review of R58's progress notes since his admission into the facility on 6/11/24 revealed R58 was seen by a physician covering for Physician 'K' on 6/20/24 for a competency evaluation and by Physician 'I' on 6/26/24 for a History and Physical (H&P). On 6/26/24, a Medical Practitioner H&P progress note, written by Physician 'I' documented, I was asked to evaluate patient secondary to copious secretion, patient is unresponsive .positive for left-sided skull deformity .trachestomy with trach mask .PEG tube in place .Copious secretion .likely tracheitis (infection in trachea) .Start Levaquin (an antibiotic) .monitor clinically .seizure .continue Keppra (an anticonvulsant medication) .Diabetes .Continue insulin sliding scale . Further review of R58's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one (Certified Nursing Assistant - CNA 'H') of five CNAs reviewed for competency was evaluated for skills and techniques to care for residents' appropriately, resulting in CNA 'H' providing care to R58 in an unsafe manner and not according to assessed needs. Findings include: On 8/26/24 at 10:34 AM, R58 was observed positioned on his back in bed with a tracheostomy tube (a tube inserted into the windpipe to provide breathing assistance) and a Percutaneous Endoscopic Gastrostomy (PEG) tube (a tube inserted into the stomach to directly provide nutrition). When spoken to, R58 did not make eye contact and did not verbally respond to questions. A review of R58's clinical record revealed R58 was admitted into the facility on 6/10/24, and readmitted on [DATE] with diagnoses that included: diffuse traumatic brain injury with loss of consciousness, acute respiratory failure with hypoxia, type 2 diabetes, and seizures. A review of an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to establish and implement an effective system to receive, dispense, administer and disposition of controlled medications account for two (R's 59 & 315) of five residents reviewed for medications, this deficient practice resulted in the inaccurate documentation of a controlled medication and had the ability to result in the diversion of medication not accounted for. Findings include: On 8/27/24 at 8:24 AM, Licensed Practical Nurse (LPN) A was observed preparing the morning medications for R315. LPN A was observed to obtain a morphine sulfate bottle, inside of a plastic bag with a folded controlled form for the morphine medication. The form was reviewed with LPN A and was observed to be blank. LPN A was asked how they were accounting for the unopened morphine medication if the document was blank. LPN A stated they don't account for the medication until they open the bottle. LPN A was asked to provide the current Morphine controlled form in use. Review of the Morphine controlled form that was in use revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow the facility's policy on the maintenance and storage of medications and foods for one of one medication storage rooms observed. Findings include: On 8/27/24 at 8:20 AM, an observation of the medication back up storage room refrigerator was conducted. A refrigerator temperature check list was observed with the date of 8/20/24 to have been the last date staff had checked the temperature of the refrigerator. Two applesauce containers were found in the refrigerator next to medications and insulins that were also stored in the refrigerator. The Director of Nursing (DON) was asked to confirm the findings and stated the nightshift nurses are responsible for checking the refrigerator temperature. The DON stated they would start education with their staff. The DON also stated there should be no food stored in the refrigerator with the residents medications and if so, should be separated. Review of a facility policy titled Medication Access and Storage review date of 8/1/24, documented in part . It is the policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-28 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a dental oral surgery referral was made for one resident (R20) of one residents reviewed for dental services. Findings include: On 8/27/24 at approximately 11:03 a.m., R20 was observed in the group meeting and indicated that they were supposed to have their tooth taken out in January but had no assistance from the facility in getting the procedure completed. On 8/27/24 at approximately 3:04 p.m., R20 was observed in the hallway, up in their wheelchair and expressed concerns about their tooth hurting and needing to be pulled. R20 indicated again that nobody was going to do anything about it. On 8/27/24 the medical record for R20 was reviewed and revealed the following: R20 was initially admitted to the facility on [DATE] and had diagnoses including Pain and Dysphagia. A review of R20's MDS (minimum data set) with an ARD (assessment reference date) of 7/20/24 revealed R20 needed assistance from facility staff with most of their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a plan of care for hospice services being provided was coordinated and documented in the resident's clinical record for one (R315) of one sampled resident reviewed for hospice services, resulting in a lack of coordination of comprehensive services and incorrect code status. Findings include: On 8/25/24 at 10:20 AM, R315 was observed lying in bed with a family member present. An interview was held with R315. R315 was then asked how the care was received at the facility and stated that they were only here for a short period of time because they were a hospice respite patient (at the facility for a short period of time). On 8/27/24 at 3:00 PM, the Director of Nursing (DON) was interviewed and asked how the facility communicated with the hospice company for R315. DON replied that we have been doing everything verbally, there is no actual book or log (to communicate with hospice) at this moment. The DON continued by stating , I have told the administrator (about the communication concern), and they will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to establish an effective Quality Assessment and Assurance (QAA) and Quality Assurance and Performance Improvement (QAPI) plan that identified issues of harm. This deficient practice had the potential to affect all 59 residents in the facility. Findings include: A review of a facility provided policy titled, Quality Assessment & Assurance Program revised 9/18/29 was conducted and read, .Quality Assurance is a continuous process towards quality management .Each person's effort contributes to improving resident outcomes .The Quality Assessment and Assurance (QAA) Committee provides leadership and guidance for ongoing continuous quality and performance improvement . On 10/9/24 at 12:27 PM, an interview was conducted with the facility's Director of Nursing regarding concerns identified with pressure ulcers. The DON acknowledged the concerns and the facility's ongoing audits that indicated no concerns despite concerns identified during the re-visit survey. On 10/9/24 at 1:00 PM, an interview with the facility's Administrator was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide education and offer the pneumococcal immunization for two R's 26 & 58 of five residents reviewed for the Pneumococcal immunization. Findings include: R26 Review of R26's medical record revealed no documentation of the resident and/or representative to have been educated and offered the pneumococcal immunization. Further review of the medical record revealed no documentation of the immunization to be medical contraindicated or noted the resident to already be immunized. R26 was admitted to the facility on [DATE]. R58 Review of 58's medical record revealed no documentation of the resident and/or representative to have been educated and offered the pneumococcal immunization. Further review of the medical record revealed no documentation of the immunization to be medical contraindicated or noted the resident to already be immunized. R58 was admitted to the facility on [DATE] and had a readmission date of 7/23/24. Review of the facility's policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-28 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide education and offer the Covid-19 vaccine and/or booster for two R's 26 & 58 of five residents reviewed for the Covid-19 vaccine. Findings include: R26 Review of R26's medical record revealed no documentation of the resident and/or representative to have been educated and offered the Covid-19 Vaccine. Further review of the medical record revealed no documentation of the vaccine to be medical contraindicated or noted the resident to have already received the vaccine and/or booster. R26 was admitted to the facility on [DATE]. R58 Review of 58's medical record revealed no documentation of the resident and/or representative to have been educated and offered the Covid-19 Vaccine. Further review of the medical record revealed no documentation of the vaccine to be medical contraindicated or noted the resident to have already received the vaccine and/or booster. R58 was admitted to the facility on [DATE] and had a readmission date of 7/23/24. Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00145585. Based on interviews and record reviews the facility failed to ensure effective tracheostomy/supervision interventions were implemented for one (R303) a resident with a tracheostomy (trach) of two residents reviewed for tracheostomy care. Findings include: Review of a complaint submitted to the State Agency (SA) documented concerns of the facility's failure to provide adequate tracheostomy care leading to R303's death. Review of the medical record revealed R303 was admitted to the facility on [DATE] with diagnosis that included: Respiratory failure, dysphagia (difficulty swallowing), tracheostomy status and autistic disorder. R303 was documented to have severely impaired cognition and required staff assistance for all Activities of Daily Living (ADLs). Review of a Nursing note dated [DATE] at 1:03 PM, documented in part . 8:10 pm RN (Registered Nurse) went to his (R303) room observed resident lying in <sic> floor while holding his Ipad. Family of (room number) at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-29 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00143422 Based on interview and record review, the facility failed to establish and maintain a system that assures complete and separate accounting for Resident's Trust Funds from the facility's operating account, according to the generally accepted accounting principles, of each resident's personal funds entrusted to the facility on the resident's behalf; and failed to provide timely financial statements for one (R701) of three Residents reviewed for Resident's Trust Fund resulting in resident/resident's representative being uninformed about their personal funds and potential for misuse of resident funds. Findings include: R701 A complaint received by the State Agency in March-2024, read in part, Since Dec of 2023 I have asked every week almost and keep getting excuse after excuse. 1st it was she only has $15 with $60 pending for December. OK I ask for a printout so I can audit my (relationship omitted) account. Was told I'd have by next week. 2 weeks later I still got…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report an allegation of resident to resident physical abuse to the State Agency (SA) for one (R703) of three residents reviewed for abuse. Findings include: Review of a facility policy titled, Abuse, Neglect and Exploitation revised 1/10/24 read in part, .Physical Abuse includes, but is not limited to hitting, slapping, punching, biting and kicking . Alleged Violation is a situation or occurrence that is observed or reported by staff, resident, relative, visitor or others but has not yet been investigated . Reporting of alleged violations to the Administrator, state agency . within specified timeframes as required by state and federal regulations: a. Immediately, but not later than 2 hours after the allegation is made, if the events that caused the allegation involve abuse or result in serious bodily injury . On 5/29/24 at 10:47 AM, R703 was observed sitting on the side of their bed. R703 did not answer any questions asked however, R703…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-13 · tag F0745 — failed to provide medically-related social services — widespreadProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide medically related social services to three (R38, R39, and R50) residents reviewed for social services, with the potential to affect all facility residents. This deficient practice resulted in insufficient/ineffective mood and behavior monitoring, a lack of social service assessments to effectively monitor and/or address changes in mental and psychosocial health needs, coordination of ancillary services, and assistance with discharge planning. Findings include: According to the facility's Social Services policy dated 1/1/2022: .The facility, regardless of size, will provide medically-related social services to each resident, to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being .The social worker, or social service designee, will complete an initial and quarterly assessment of each resident, identifying any need for medically-related social services of the resident. Any need for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store utensils in a sanitary manner, failed to maintain the dry storage room in a sanitary manner, and failed to store food in a sanitary manner. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 7/11/23 during an initial tour of the kitchen between 8:45 AM-9:30 AM, the following items were observed: The ice scooper was observed resting directly on the top surface of the ice machine. There was dust and visible debris on the top surface of the ice machine. On 7/11/23 at 11:15 AM, Dietary Manager (DM) AA confirmed the ice scooper should not be stored on top of the ice machine. According to the Food & Drug administration (FDA) 2017 Model Food Code, Section 3-304.12 In-Use Utensils, Between-Use Storage, During pauses in food preparation or dispensing, food preparation and dispensing utensils shall be stored: .(E) In a clean, protected location if the utensils, such as ice scoops, are used only with a food that is not potentially hazardous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00131097, MI00131393, and MI00134314. Based on observation, interview, and record review the facility failed to provide a clean, comfortable and home-like environment to ensure that hallways, resident rooms, floors and other facility areas and equipment were clean (R28), and in good repair (R48 and R55) resulting in an unclean physical environment, resident dissatisfaction and complaints regarding the lack of cleanliness and upkeep. This deficient practice had the potential to affect all residents that reside within the facility. Findings include: Complaints were filed with the State Agency (SA) that alleged issues pertaining to the cleanliness of the facility, including but not limited to foul odors, damaged walls, missing paint, soiled floors, and equipment. According to the facility's policy titled, Safe and Homelike Environment dated 1/1/2022: .The facility will create and maintain, to the extent possible, a homelike environment that de-emphasizes the institutional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00134531 Based on interview and record review, the facility failed to report narcotic count discrepancies to the Director of Nursing/Administrator for one resident, (R312) of one resident reviewed for misappropriation, resulting in the potential for future discrepancies. Findings include: A review of a facility provided policy titled, Abuse, Neglect and Exploitation revised 10/24/22 was conducted and read, .VII. Reporting/Response .1. Reporting all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies . On a 7/12/23 12:00 PM, a review of R312's clinical record was conducted and revealed they admitted to the facility on [DATE], was sent out to the emergency room, re-admitted on [DATE], and discharged on 1/23/23. R312's diagnoses included: schizophrenia, delirium, unspecified intellectual disabilities, adjustment disorder with mixed anxiety, fibula fracture and repeated falls. 312's Minimum Data Set assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-13 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility to ensure sufficient staffing/supervision was provided for four residents (R31, R38, R40 and R264) of four residents reviewed for behavioral health needs/cognitive impairments. This deficient practice has the potential to affect all residents residing on the second floor of the facility. Findings include: Resident #31 On 7/12/23 at approximately 9:12 a.m., R31 was observed laying on the floor in the middle of the hallway located past the closed double doors that divided the hall. No staff were observed to be aware of R31 on the floor or assisting them. On 7/11/23 the medical record was reviewed. R31 was initially admitted to the facility on [DATE] and had diagnoses including Delusional disorder, Anxiety disorder and Dementia. A review of R31's MDS (Minimum data set) with an ARD (Assessment Reference Date) of 4/21/23, revealed the Resident needed assistance with most of their activities of daily living. R31 was coded as needing supervision while…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-13 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to properly follow a physician order for an antibiotic for one (R213) of five residents reviewed for unnecessary medication. Findings include: On 7/13/23 at approximately 9:11 AM, R213 was observed sitting in a wheelchair near their bed. The resident was alert and able to answer some questions asked. The resident reported that they had been at the facility for few days following a stay at the hospital for Bursitis. R213 reported that it was their first time at the facility. A review of R213's clinical record noted the resident was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included: vascular dementia, bursitis of the knee and type II diabetes. A review of the resident's Minimum Data Set (MDS) revealed the resident was cognitively intact and required one to two person assist for most activities of daily living (ADLs). Continued review of the resident's record noted, in part, the following: Nurse's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #s: MI00131393 and MI00134314. Based on observation, interview, and record review, the facility failed to ensure appropriate infection control practices related to medication administration for three residents (R#'s 10, 40 and 38) of 9 residents reviewed for infection control and ensure a chair that had been urinated on was cleaned in a timely manner. This deficient practice had the potential to affect multiple residents who reside in the facility. Findings include: On 7/12/23 at 8:36 AM, Nurse 'S' was observed in the hallway midway through preparing medications for R10. Nurse 'S' was observed to pop the pills from the medication cartridge into their bare hand and place them in a medication cup. At the conclusion of preparing the medications Nurse 'S' was then observed to dump the cup of pills into the palm of their bare hand and place them in a plastic bag for crushing. After crushing the pills, they were placed back in the medication cup. Nurse 'S' was then observed to open a capsule with their bare hand and dump the capsule contents into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one resident (R163) was treated in a dignified manner while care was being provided for one resident reviewed for dignity. Findings include: On 7/12/23 at approximately 2:12 p.m., R163 was observed in the tub room on the 2nd floor with Certified Nursing Assistant A (CNA A). CNA A was heard talking on their cell phone for multiple minutes while providing care to R163. On 7/12/23 at approximately 2:16 p.m., Nurse B was notified of CNA A being on their phone while providing care to R163 and indicated it was not appropriate and was then observed going into the tub room and speaking with CNA A regarding their cell phone use. On 7/13/23 at approximately 11:03 a.m., during a follow-up conversation with Nurse B pertaining to CNA A being on their cell phone while giving care to R163 in the tub room, Nurse B reported when they went into the tub room and asked CNA A if they were talking on their phone while caring for R163 and CNA A informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00134531 Based on interview and record review, the facility failed to prevent misappropriation of property for one resident (R312) of one resident reviewed for misappropriation, resulting in missing controlled substance medications. Findings include: A review of a facility provided policy titled, Abuse, Neglect and Exploitation revised 10/24/22 was conducted and read, Policy: It is the policy of this facility to provide protections for health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property . On 7/12/23 at 12:00 PM, a review of R312's clinical record was conducted and revealed they admitted to the facility on [DATE], was sent out to the emergency room, re-admitted on [DATE], and discharged on 1/23/23. R312's diagnoses included: schizophrenia, delirium, unspecified intellectual disabilities, adjustment disorder with mixed anxiety,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00134314. Based on interview, and record review, the facility failed to develop comprehensive care plans which addressed actual non-pressure wounds for one (R162) of one resident reviewed for care planning. Findings include: Review of the clinical record revealed R162 was admitted into the facility on 8/16/22 and discharged to the hospital on 2/4/23 and had not returned to this facility. Diagnoses included: edema, chronic kidney disease stage 3B, and hypokalemia. According to the Minimum Data Set (MDS) assessment dated [DATE], R162 had mild cognitive impairment (scored 12/15 on brief mental status exam), had physical behavioral symptoms directed towards others which occurred 4 to 6 days during this assessment period of 14 days; required limited assistance of one person physical assist for bed mobility, dressing, and personal hygiene; was at risk of pressure ulcers/injuries but had no unhealed pressure ulcers/injuries, and had no venous and arterial ulcers. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00136363, MI00134314, and MI00134531. Based on interview, and record review, the facility failed to perform skin and wound assessments consistently, administer wound treatments and diagnostic testing according to physician's orders for one (R162) of one resident reviewed for non-pressure skin conditions. Findings include: Review of a complaint reported to the State Agency included allegations that wound care was not being provided as ordered or per plan of care. Review of R162's hospital records included: A emergency department report on 2/4/23 read, .Upon arrival .have significant swelling and erythema to her lower extremities .The patient will be started on IV (Intravenous) antibiotics and require admission .Final Impression: 1. Acute lower extremity cellulitis . A History and Physical report on 2/4/23 read, .presents to the ED (Emergency Department) due to concerns of increased leg swelling with weeping ulcers .Patients daughter explains that the onset of swelling was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one resident (R9) was provided with a timely dental consult of two residents reviewed for dental services. Findings include: On 7/11/23 at approximately 9:49 a.m., R9 was observed in their room, laying in their bed. R9 was observed and appeared to have multiple broken teeth showing some decay at the base of the gums. R9 was queried if they have seen a dentist at the facility and they indicated they have not but that they needed to because they have had tooth pain. On 7/12/23 the medical record for R9 was reviewed and revealed the following: R9 was initially admitted to the facility on [DATE] and had diagnoses including Dementia, Heart failure and Disorder of teeth and supporting structures. A review of R9's MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 4/20/23 revealed R9 needed assistance from facility staff with most of their activities of daily living. R9's BIMS score (brief interview of mental status) was 15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-08-28 · tag F0582 — widespreadGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to provide an Advance Beneficiary Notice (ABN) for three (R317, R318 and R54) of three residents reviewed and failed to provide Notice of Medicare Non-coverage (NONMC) for two (R317 and R318) of three residents reviewed. Findings include: A SNF (Skilled Nursing Facility) Beneficiary Notification Review form was completed by the State Agency representative and provided to the facility for residents R317, R318, and R57 to be filled out by facility staff and returned for notification review. On 8/28/24 at 10:00 AM, the administrator indicated that they were unable to find any of the ABN's and NONMC's for the residents that were requested. There was no additional information provided by the exit of the survey.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$145,639 in federal fines across 2 penalties. 1 Medicare payment denial on record.
- $57,400 — penalty dated 2025-10-07
- $88,239 — penalty dated 2024-08-28
- Medicare payment denial — starting 2024-09-26 for 27 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVON HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.2 | -1.2 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 3 of 5 | 3.0 | ≈ chain avg |
| Quality measures | 2 of 5 | 3.7 | -1.7 vs chain |
The other 8 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GOTTLIEB, MOSHE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 50% | since 07/31/2024 |
| ALATASSI, MALAZ | Individual | CONTRACTED MANAGING EMPLOYEE | — | since 07/31/2024 |
| TIMMONS, ARLEXSUS | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/31/2024 |
| FREUND, ELIYAHU | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 07/31/2024 |
| KOWNACKI, KRISTINE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/14/2024 |
| AVON SPRINGS ROCHESTER MGMT LLC | Organization | ADP OF THE SNF | — | since 11/20/2024 |
| THE SPRINGS AT ROCHESTER HILLS PROPCO LLC | Organization | ADP OF THE SNF | — | since 11/22/2024 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.5M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235036. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.