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Harbor Post Acute Center

2060 Health Drive, Wyoming, MI 49519 · For profit - Corporation · 65 certified beds · (616) 333-1200 Medicare & Medicaid certified

Call the home — (616) 333-1200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Oct 2023Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$112,195 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $112,195 in federal fines (most recent 2024-02-20)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
950 36th St SW · (616) 534-1640 · Call to confirm hours
Pharmacy
Walgreens0.2 mi
1550 36th St SW · (616) 249-7887 · Call to confirm hours
Grocery
1258 28th St Sw Ste B · (616) 530-7620 · Call to confirm hours
Park
Jackson Park, 1451 36th St SW · Typically dawn to dusk
Place of worship
3330 Burlingame Ave SW

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.7%10.8%15.4%better
Long-stay residents who lose too much weight1.1%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.5%2.0%better
Long-stay residents with depressive symptoms7.3%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%3.0%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened17.5%12.0%16.1%typical
Long-stay residents on antianxiety or hypnotic medication10.2%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers11.4%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control24.2%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table4.2%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine83.7%79.5%79.4%typical
Short-stay residents rehospitalized after admission16.6%24.0%22.6%better
Short-stay residents with an outpatient ER visit26.3%11.7%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

67.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 227 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

67.8%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
66.1%U.S. median 56.6%
Met the expected recovery
0.60U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.26hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 66.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 109 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.60 therapist hours per resident per day in 2026Q1 — more than 88% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF67.8%CMS range 61.0–73.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 7.2–12.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge68.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.2%CMS range 2.9–8.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.691.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.09
RN hours/ resident / day
1.13
LPN hours/ resident / day
2.53
Aide hours/ resident / day
4.75
Total nurse hours/ resident / day
0.83
RN hoursweekends
58.9%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 65 beds and averages 60.7 residents a day — about 93% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.09 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.03 hrs/resident/day on weekends vs 5.04 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 1.20 to 0.83 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-12-04)
10
at the previous standard inspection (2024-10-08)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 11 most serious are shown; the remaining 32 are one tap away and print in full.

  • Actual harm · Gcited before2024-10-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide pressure ulcer care and treatment consistent with professional standards of practice for one resident (Resident #37) of 3 residents reviewed for care and treatment of pressure ulcers, resulting in harm and the deterioration of Resident #37's pressure ulcer. Findings include: Review of an admission Record revealed Resident #37 (R37) admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disorder and peripheral vascular disease. Review of a Minimum Data Set (MDS) assessment for R37, with a reference date of 8/1/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated R37 was cognitively intact. Further review of same MDS assessment revealed R37 required assistance with toileting and repositioning. Review of a current Care Plan focus for R37, initiated 7/23/2024, revealed R37 was at risk for impaired skin integrity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-07-01 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician and/or pharmacy when a medication was unavailable and the resident did not receive it for 4 of 4 residents reviewed (R1, R2, R3, and R4) for medication administration. Findings include: R1 A review of R1's admission Record, dated 6/30/26, revealed R1 was a [AGE] year-old resident that was admitted to the facility on [DATE] with multiple diagnoses that included depression, dysphagia (difficulty swallowing), and anxiety. A review of R1's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 6/24/26, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 10 which revealed R1 was mildly cognitively intact. A review of R1's Medication Administration Record (MAR), dated 6/18/26 to 6/30/26, revealed that R1 did not receive her morning doses of bupropion (a medication for depression), duloxetine (a medication for depression), esomeprazole (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent an elopement for one of three resident's (Resident #100) reviewed for accidents and hazards. The deficient practice was corrected on 01/06/26, prior to the start of this survey and, therefore, this deficiency is considered Past Noncompliance.Resident #100 (R100)Review of an admission Record revealed R100 was an [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses of a recent hip fracture and Alzheimer's disease. During an interview on 01/14/26 at 8:20 AM, R100 laid in bed resting with her eyes open. R100 stated that she remembered being outside the building last week but I couldn't tell you why I did that, I just did. R100 stated that she was not harmed and felt safe and that she wouldn't be doing that again. Review of a Facility Reported Incident dated 01/05/26 reflected the following: (a) at approximately 9:15 PM on 01/05/26, R100 was observed to be standing outside the facility next to the south/east stairwell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-12-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to secure prescription medications according to professional standards and facility policies for 5 of 5 resident's (Resident #25, Resident #10, Resident #39, Resident #56, and Resident #45) and for one of four medication carts reviewed. Findings: Resident #25 (R25)Review of an admission Record revealed R25 was an [AGE] year-old female who admitted to the facility on [DATE]. Review of a Self-Medication Administration Safety Screen (SMASS) for R25 completed 06/04/25 revealed R25 could administer the following medications to herself unsupervised by nursing staff: (1) Trelegy 100-62.5-25 mcg (micrograms) inhaler and (2) an Albuterol Sulfate inhaler. During an observation on 12/02/25 at 11:30 AM, R25 sat in her wheelchair speaking with a staff person from the activity department and a small plastic medication cup containing pills sat on the nurse's station counter. R25 then took the plastic medication cup of pills and self-prolled herself to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2680029. Based on observation, interview and record review, the facility failed to create and implement person centered care plans for two (R27 and R63) of 13 residents reviewed for care plans. Findings include:Resident #27 (R27)Review of a Face Sheet revealed R27 had pertinent diagnoses of dementia, mixed incontinence, and metabolic encephalopathy (brain disfunction). Review of a Nursing admission assessment dated [DATE] for R27 revealed she was incontinent of bowel and continent of bladder. She had a non-blanchable red area on the left medial buttock. Review of a Braden Scale for Predicting Pressure Sore Risk dated 9/30/25 upon admission revealed R27 had a moderate risk for skin breakdown. Review of the Care Plan dated 10/8/25 revealed R27 had an ADL self-care performance deficit. Interventions included but are not limited to: Showering/Bathing per schedule or as needed. (No schedule was implemented.) The Care Plan had a focus for potential impairment to skin integrity related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 2680029. Based on interview and record review, the facility failed to provide showers for one (R27) of 3 residents reviewed for activities of daily living (ADL). Findings include:Review of a Face Sheet revealed R27 had pertinent diagnoses of dementia, mixed incontinence, and metabolic encephalopathy (brain disfunction). Review of the Care Plan dated 10/8/25 revealed R27 had an ADL self-care performance deficit. Interventions included but are not limited to: Showering/Bathing per schedule or as needed. (No schedule was implemented.) The Care Plan had a focus for potential impairment to skin integrity related to metabolic encephalopathy, Dementia, osteoarthritis, covid 19, weakness, limited mobility, incontinence, with interventions that included, but not limited to: BRIEF USE: Resident uses incontinence management products. Change per protocol, preference, and as needed. No toileting schedule documented. Review of the Toileting task documentation dated 11/5/25 to 11/24/25 revealed R27 was documented as being continent or incontinent one to two times a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement a person-centered toileting program for one (R63) of 1 resident reviewed for toileting. Findings include:Resident #63 (R63)Review of a Face Sheet revealed R63 had pertinent diagnoses of chronic kidney disease, heart failure, and dementia. During an observation on 12/2/25 at approximately 11:00 AM, R63 was just returning to his room with a Therapy Staff member when a strong urine smell was noticed throughout the room. The bathroom had a stronger smell, the floor was sticky when walked on, and the toilet had urine sitting in the toilet. A urinal was noticed hanging on the edge of the counter with some residual urine. During an observation and interview on 12/3/25 at 8:15 AM, R63 was in bed sleeping and did not smell urine but the bathroom had a strong urine smell. Registered Nurse (RN) A reported R63 toilets himself and thinks he urinates on the floor. RN A then asked the housekeeper to clean his bathroom well. During an observation and an interview on 12/4/25 at 9:00 AM, R63 was sitting up in his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain accurate documentation regarding the disposition of controlled substances for 1 of 2 resident's (Resident #62) reviewed. Findings:Resident #62 (R62) Review of an admission Record revealed R62 was a [AGE] year-old female last admitted to the facility on [DATE]. Review of a physician order revealed R62 was prescribed Morphine Sulfate (MS) oral solution 20mg (milligrams) / 5 ml (milliliters) give 0.25ml every 3 hours as needed for pain and shortness of breath. Review and comparison of the Controlled Substance Proof of Use Record (CSPUR) and the Electronic Medication Administration Record (Emar) revealed the following discrepancies as related to R62's use of MS: (1) a 0.25 ml dose of MS was signed out on 08/04/25 at 3:21 PM but was not documented as given on the Emar. (2) a 0.25 ml dose of MS was signed out on 08/05/25 at 8:30 AM but was not documented on the Emar as given to R62, (3) the Emar dated August 2025 reflected an order to discontinue the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-08 · tag F0658 — failed to meet professional standards of care — widespread
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medications upon admission in a timely manner for 1 resident (Resident #207) of 13 residents reviewed for professional standards of practice. Findings include: Resident #207 (R207) Review of an admission Record revealed Resident #207 admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disorder and diabetes. In an interview on 10/6/2024 at 9:12 AM, R207 reported she admitted to the facility on [DATE] at approximately noon and had not been receiving all her medications since admission. Review of R207's Nursing Progress Note, dated 10/5/2024 at 1:42 PM, revealed R207 admitted to the facility on [DATE] at 1:00 PM. In an interview on 10/6/2024 at 9:45 AM, Licensed Practical Nurse (LPN) L reported she admitted R207 to the facility on [DATE]. LPN L stated, There were 5 pages of medications, it took a lot of time to get them into the computer. LPN L reported medications would be delivered at 4:00 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Ensure working spray bottles are labeled as to content, 2. Ensure water filters were being replaced as required on equipment, 3. Ensure ice machines food contact surface/equipment are clean and maintained, and 4. Ensure the 2nd & 3rd floor kitchenette/pantries flooring is clean and free of debris and the cooler unit's door, door seals, openings and bottoms, resulting in an increased potential of contaminated foods and an increased risk of food borne illness possibly affecting 52 residents that consume food from the kitchen and kitchenettes/pantries. Findings include: A follow-up kitchen inspection took place on 10/07/24 at 8:23 AM, with Dining Services Manager (DSM) C, the following issues were observed: Observation of a working chemical spray bottle was found unlabeled as to the chemical content. Review of the FDA 2017 Food Code Section, 7-102.11 (Labeling and Identification) Common Name Reflected the following Working containers for storing POISONOUS OR TOXIC MATERIALS such as cleaners and Sanitizers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation contains 2 Deficient Practice Statements (DPS), DPS A and DPS B. DPS A Based on observation, interview, and record review, the facility failed to implement their smoking policy and procedure for 1 resident (Resident #25) of 1 resident reviewed for smoking. Findings include: Review of an admission Record revealed Resident #25 (R25) admitted to the facility on [DATE] with pertinent diagnoses which included chronic pain syndrome, legal blindness, and chronic obstructive pulmonary disorder. Review of a Minimum Data Set (MDS) assessment for R25, with a reference date of 6/18/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated R25 was cognitively intact. Review of a current smoking Care Plan intervention for R25, initiated 9/6/2024, revealed resident smoked independently and was required to sign in and out as he left facility property to smoke. Review of R25's admission Smoking Policy Rules and Acknowledgement, signed by R25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Ecited before2024-10-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure respiratory equipment was maintained according to professional standards of practice for 4 residents (Resident #26, Resident #27, Resident #43 and Resident #48) out of 4 residents reviewed for respiratory care. Findings: Resident #26 (R26) Review of an admission Record Reflected R26 admitted to the facility with diagnoses that included chronic respiratory failure with hypoxia, Chronic Obstructive Pulmonary Disease (COPD) and dependence on supplemental oxygen. During an observation on 10/06/24 at 11:28 AM, nebulizer equipment in R26's room was uncovered, assembled, resting on R26's bedside table without a barrier in place and appeared to have been used as evidenced by droplets in the equipment. During an observation and interview on 10/08/24 at 10:19 AM, R26's nebulizer equipment was assembled and in an undated clear plastic bag. R26 reported that staff sometimes clean her nebulizer equipment. Resident #27 (R27) Review of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure licensed personnel followed medication administration policy and procedures when a nurse pre-poured medications for eight residents (R9, R27, R30, R31, R35, R39, R50) and documented the administration of medications that had not been given to residents. Findings: During an observation on 10/7/24 at 7:33 AM, Licensed Practical Nurse (LPN) Q was asked to complete a medication pass. LPN Q was asked to open the top drawer of the medication cart for inspection, and it was discovered medications had been preset for 8 residents on the unit (R9, R27, R30, R31, R35, R39, R50). Pills, tablets and capsules were noted in plastic medication cups, a smaller paper medication cup was placed over the medications in each plastic cup with a number written on each paper cup. LPN Q said the numbers were rooms on the unit. LPN Q reported there were no controlled substances in any of the preset medication cups. A narcotic count was conducted to verify that no controlled substances had been preset that morning. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-08 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two Residents (R20 and R26) of five residents reviewed for medication were properly assessed and monitored for self-administration of medication and failed to securely store and document medication self-administration after use. Findings: R20 R20 admitted to the facility [DATE] with pertinent diagnoses that included asthma and respiratory failure. Review of the Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview for Mental Status (BIMS) score of 13 which indicted R20 is cognitively intact. On [DATE] at 11:40 AM an observation and interview were conducted in the room of R20. An albuterol 90 micrograms (mcg) multi-dose inhaler in an aero chamber and a bottle of Flonase were observed on the over-the-bed table of R20. R20 reported she has had immediate access to both medications since admission. The policy provided by the facility titled Self-Administration of Medications, last revised [DATE] was reviewed. The Policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, monitor and notify the physician of clinical changes in condition for 1 resident (Resident #48) out of 13 residents reviewed for quality care from a total sample of 13 residents. Findings: Resident #48 (R48) Review of an admission Record reflected R48 originally admitted to the facility on [DATE] with diagnosis that included end stage renal disease, dependence on renal dialysis, and Congestive Heart Failure (CHF). Review of a Minimum Data Set (MDS) admission assessment dated [DATE] reflected R48 was cognitively intact as evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15/15. Review of a Care Plan initiated on 9/16/24 indicated R48 has altered cardiovascular status r/t (related to) hypertension, hypotension, pacemaker, HLD (hyperlipidemia), CAD (coronary artery disease). The goal of the care plan was that R48 would be free from signs and symptoms of complications of cardiac problems. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure antipsychotic medications were prescribed to treat a condition as diagnosed and documented with rationale in the clinical record for 1 resident (Resident #24) out of 5 residents reviewed for unnecessary medications. Findings: Review of an admission Record reflected R24 admitted to the facility on [DATE] with diagnoses that included Covid-19, acute respiratory failure with hypoxia, Chronic Obstructive Pulmonary Disease (COPD) and cognitive communication deficit. Review of a Minimum Data Set (MDS) assessment dated [DATE] reflected R24 was moderately cognitively impaired as evidenced by a Brief Interview for Mental Status (BIMS) score of 8/15. Review of a Preadmission Screening(PAS)/Annual Resident Review(ARR) Level I Screening dated 9/5/2024 reflected R24 did not have a mental illness or dementia and was prescribed oral trazadone (an antidepressant) for delirium in the hospital. No chronic behavioral health diagnoses. Review of a hospital After…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the failed to ensure proper use of Personal Protective Equipment (PPE) for residents in Enhanced Barrier Precautions for 1 resident (Resident #37) of 13 residents reviewed for infection control. Findings include: Review of an admission Record revealed Resident #37 (R37) admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disorder and peripheral vascular disease. Review of a Minimum Data Set (MDS) assessment for R37, with a reference date of 8/1/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated R37 was cognitively intact. Further review of same MDS assessment revealed R37 required assistance with toileting, transferring, and repositioning. Review of a current impairment to skin integrity Care Plan intervention for R37, initiated 8/13/2024, directed staff to maintain enhanced barrier precautions (gown and glove use) during high contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-21 · tag F0574 — widespread
    The resident has the right to receive notices in a format and a language he or she understands.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to M100142556, M100143537, and M100143672. Based on interview and record review, the facility failed to provide residents a list of pertinent contact information to the State Agencies (SA), advocacy groups and the like, a description of the requirements and procedures for establishing eligibility for Medicaid, and Medicare/Medicaid coverage, and how to file a complaint with the SA, how to file a grievance, and resources for information regarding returning to the community for 4 (Resident #1, Resident #5, Resident #11, Resident #12) of 4 residents reviewed. This deficient practice affects all 54 residents who reside at the facility. Resident #1 (R1) Review of a Face Sheet revealed R1 admitted to the facility on [DATE]. In an interview on 5/14/24 at 10:28 AM, the Power of Attorney (POA) O for R1 reported the facility was to assist them in finding long-term care placement and was in the process of getting Medicaid which they were approved for. R1 had an acute condition and had to go to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-21 · tag F0620 — widespread
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes M100143672 AND M100142556. Based on interview and record review, the facility failed to have an admission policy and procedure and provide admission packets for 3 (Resident #5, Resident #11, Resident #12) of 3 residents reviewed, resulting in residents being uninformed of their rights and resources, and the absence of written information available to the resident/responsible party regarding costs, policies, procedures, and services. This deficient practice affects all residents admitted to the facility. Findings include: In an interview on 5/15/24 at 9:28 AM, Designated Power of Attorney (DPOA) J reported she did not get an admission packet for R5 when he admitted to the facility informing her of pertinent information related to insurance and Medicaid resources, costs/ fees, or bed hold policies. This lack of information caused her to not have the resources to apply for Medicaid timely, be informed about bed hold policies in advance of a transfer to the hospital, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-21 · tag F0622 — widespread
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes M100142556, 143537, and 143672. Based on interview and record review, the facility failed to prepare for discharges, provide a safe home discharge, and allow a readmission post hospitalization for 2 (Resident #4 and Resident #5) of 3 residents reviewed for discharges, resulting in both residents needing to find placement at another long-term care facility. Findings include: Resident #4 (R4) Review of a Face Sheet revealed R4 admitted to the facility on [DATE] with pertinent diagnoses of acute kidney failure, muscle weakness and cognitive communication deficit. Review of the Minimum Data Set (MDS) dated [DATE] for R4 revealed he was moderately cognitively impaired and required partial to moderate assistance with mobility. Review of the discharge MDS dated [DATE] revealed R4 required supervision or touching assistance with some mobility. He was dependent for bathing, ambulation greater than 150 feet or walking 10 feet on uneven surfaces and picking up objects. He had a manual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-21 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes M100142556, M100143537, and M100143672 Based on interview and record review, the facility failed to operationalize policies and procedures and notify the Office of the State Long-Term Care Ombudsman of monthly discharges that includes the reason for transfer or discharge, date and the receiving entity. This deficient practice affects all residents discharged from the facility since July 2023. Findings include: Review of a policy titled discharge: Notice of Intent Transfer or Discharge dated 1/1/23 revealed: It is the policy of this center that residents and/or responsible parties will be notified prior to transfer or discharge and the reasons for the move in writing and in a language and manner they understand. Office of the State Long-Term Care Ombudsman will be notified via written communication of discharge or transfer. discharged residents will have documentation related to discharge or transfer in clinical record. 5. The facility will send a monthly listing, may be written or electronic notification, of residents discharged to the Office of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-21 · tag F0625 — widespread
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intakes M100142556 and M100143672. Based on interview and record review, the facility failed to provide Bed Hold policies to residents upon admission and transfers to acute care or therapeutic leave for 12 (Resident #1, Resident #2, Resident #3, Resident #4, Resident #5, Resident #6, Resident #7, Resident #8, Resident #9, Resident #10, Resident #11, and Resident #12). This deficient practice affects all residents admitted to the facility and residents who get sent out for acute care or therapeutic leave. Findings Include: Review of a Notice of Bed Hold Policy revealed *This document must be signed by the patient upon discharge to the hospital or therapeutic leave* If unable to sign, notification from the patient and/or family/DPOA (Designated Power of Attorney) must be documented. Complete top section upon admission with resident or responsible party. Complete top section upon admission with resident or responsible party. This NOTICE OF BEDHOLD POLICY is provided to _______ on the effective date of admissions as well as upon any subsequent transfer to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0551 — isolated
    Give the resident's representative the ability to exercise the resident's rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100143672. Based on observation, interview and record review, the facility failed to have an effective telephone communication system to the facility for 1 (Resident #5) of 3 residents reviewed for communication from outside the facility. This deficient practice has the potential to affect all residents who reside at the facility. Findings include: Resident #5 (R5) Review of a Face Sheet revealed R5 admitted to the facility on [DATE] with pertinent diagnoses of Parkinsons disease, congestive heart failure, and cognitive communication deficit. Review of the MDS dated [DATE] revealed R5 was moderately cognitively impaired. In an interview on 5/15/24 at 9:28 AM, Designated Power of Attorney (DPOA) J for R5 reported she tried to call R5 in his room when he resided at the facility and his phone did not receive incoming calls. The DPOA J reported she would then call the front desk and the phone would ring for a while and then would get an automated message that did not give the option…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0579 — isolated
    Provide information about how to apply for and use Medicare and Medicaid benefits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100143672. Based on interview and record review, the facility failed to assist and provide written information on how to apply for and use Medicare and Medicaid benefits for 1 (Resident #5) of 1 resident reviewed, resulting in the resident/representative not having Medicaid coverage in a timely manner and had an out-of-pocket expense. Findings include: Resident #5 (R5) Review of a Face Sheet revealed R5 admitted to the facility on [DATE] with pertinent diagnoses of Parkinsons disease, congestive heart failure, and cognitive communication deficit. In an interview on [DATE] at 9:28 AM, Designated Power of Attorney (DPOA) J reported she did not get an admission packet for R5 when he admitted to the facility informing her of pertinent information related to insurance and Medicaid resources. DPOA J reported the process of R5's financial journey has been stressful. His Medicare insurance ended in January, and the facility tried to discharge him home. She told the facility there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-21 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes M100142672 AND M100142556. Based on interview and record review, the facility failed to readmit 1 (Resident #5) of 3 residents reviewed for readmissions after hospitalization, resulting in a resident who was pending Medicaid needing to find placement at another facility. Findings include: Resident #5 (R5) Review of a Face Sheet revealed R5 admitted to the facility on [DATE] with pertinent diagnoses of Parkinsons disease, congestive heart failure, and cognitive communication deficit. Review of the MDS dated [DATE] revealed R5 was moderately cognitively impaired and required substantial to maximum assistance for most Activities of Daily Living (ADLs) and dependent for toileting, bathing, and mobility. In an interview on [DATE] at 9:28 AM, Designated Power of Attorney (DPOA) J reported she did not get an admission packet for R5 when he admitted to the facility informing her of pertinent information related to insurance and Medicaid resources, costs/ fees, or bed hold policies. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100144078. Based on observation, interview and record review, the facility failed to provide care and services for pressure ulcers for 2 (Resident #8 and Resident #6), that required repositioning, assessment and monitoring, daily dressing care and/or wound vac (vacuum) care (a treatment that uses a special dressing and a pump to apply suction to a wound and promote healing). Findings include: Resident #8 (R8) Review of a Face Sheet revealed R8 re-admitted to the facility on [DATE] with pertinent diagnoses of a sacral pressure ulcer, unspecified disruption of wound, and paraplegia. During several observations on 5/15/24, R8 was observed in his room in bed lying in the same position, flat on his back with his upper body and head dominantly towards the right corner side of his bed, middle torso toward the center of the bed, and the lower limbs towards the right lower side of the bed in a semi C position. The times were as followed; 8:37 AM, 10:45 AM, 11:00 AM, 2:15 PM, and 4:14 PM.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure respectful and dignified treatment of two facility residents (Resident #1 (R1) and R2) by a Certified Nurse Aide (CNA F) providing cares in an unprofessional manner. Findings: R1 was originally admitted to the facility 5/1/23 with diagnoses that included History of Stroke and Diabetes Mellitus. The Minimum Data Set (MDS) dated [DATE] reflected the Resident is cognitively intact. Section GG of this MDS reflected R1 requires substantial/maximal assistance with personal hygiene. The Facility Reported Incident (FRI) investigation dated 12/1/23 completed by the facility was reviewed. The Investigation reflected that at approximately 9:00 AM on 12/1/23, R1 refused to allow Certified Nurse Aide (CNA) F to provide personal care to her. The facility investigation reflected Licensed Practical Nurse (LPN) D was summoned and R1 reported to LPN D that CNA F had been rough with her. Additionally, R1 reported that CNA F had called her a baby. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-06 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to secure 1 of 3 medication carts (100 Hall Medication Cart) and properly label a medication in 1 of 3 medication carts (100 Hall Medication Cart), resulting in the potential for misappropriation of medications and the potential for complications from administration of expired or contaminated medications. Findings include: During an observation on [DATE] at 02:10 PM, the 100 Hall Medication Cart was left unlocked at the nurse's station. The nurse was not within sight of the medication cart (she was in the lobby off of the unit). In addition, residents and visitors were walking up and down the hallway and using the elevator (the nurse's station was across the hall from the elevator). During an inspection of the 100 Hall Medication Cart on [DATE] at 02:20 PM with Registered Nurse (RN) D, three loose Thera-M tablets (multi-vitamins) were observed in a medication cup labeled Thera-M (being stored in an unauthorized container without proper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: 1. Clean food and non-food contact surfaces to sight and touch; 2. Ensure proper concentration of quaternary ammonium sanitizer; and 3. Properly store chemicals to minimize the risk of contamination. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 55 residents who consume food from the kitchen. Findings Include: 1. During the initial tour of the facility, at 9:15 AM on 10/3/23, it was observed that an accumulation of debris was found on the underside corners of the juice machine in the kitchen. When asked how often this piece of equipment gets cleaned, Kitchen Supervisor (KS) N stated every Friday. During the initial tour of the kitchen, at 9:42 AM on 10/3/23, observation of the clean utensil drawers found two mechanical scoops with stuck on food debris. Both scoops were taken to the dish machine to get cleaned. During a tour of the kitchen, at 9:48 AM on 10/3/23, it was observed that the top of the dish machine was found with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-06 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to timely submit Payroll-Based Journal (PBJ) information for the Fiscal Year Quarter 3, 2023 (April 1 - June 30) resulting in no staffing data that is auditable or verifiable and the potential for inaccurate staffing information to be known to the state and federal entities. Findings: Review of the PBJ Staffing Data Report, Certification and Survey Provider Enhanced Report (CASPER) dated 9/27/23 reflected the facility failed to submit the required PBJ data for the above Fiscal Year Quarter. On 10/4/23 at 1:02 PM an interview was conducted with the Nursing Home Administrator (NHA) in his office. The NHA indicated that the deadline for the PBJ data was during a transition period within the facility organization. The NHA acknowledged the PBJ data was not submitted and reported that late submissions are not accepted.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation has 2 parts. Part A Based on observation, interview, and record review, the facility failed to protect clean and sanitary items from contamination and have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP). This deficient practice has the increased potential to result in contamination of clean and sanitary supplies and an increased risk of water borne pathogens to exist and spread in the facility's plumbing system possibly affecting any or all of the 55 residents in the facility. During a walkthrough of the facility, with Maintenance Director (MD) O, at 2:45 PM on 10/3/23, observation of the laundry room found an accumulation of trash and debris underneath the false bottom of the laundry bin. Further observation found a spray bottle containing a blue solution that was not labeled with a common name. When asked to show how laundry flows through the laundry room, Laundry Aide C stated that she brings the soiled personal linen through the laundry door (Clean side), past clean linen, the folding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a valid Advance Directive was in place for one Resident (R192), resulting in the Durable Power of Attorney (DPOA), that had not been activated, signing paperwork without the authority to do so and the potential for the Advance Directives to not reflect the medical wishes of all facility residents. Findings: Review of the Electronic Medical Record (EMR) reflected R192 originally admitted to the facility 7/24/23 with pertinent diagnoses that included Urinary Tract Infection and Unspecified Dementia. Review of the Face Sheet for R192 reflected the Resident was her own person, that a DPOA was in place but was not activated. Review of the EMR did not reveal documentation that R192 had been deemed incompetent or unable to make medical decisions. Review of the EMR Advance Directive revealed R192 was given the code status of Do Not Resuscitate but the form was signed by someone other than the Resident. During an interview conducted 10/5/23 at 10:16 AM, the Nursing Home Administration (NHA) acknowledged that R192 had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow facility policy on the prevention of abuse resulting in an allegation of abuse to be not reported and investigated and the potential for allegations of abuse to not be identified for all facility residents. Findings: Review of the Electronic Medical Record (EMR) reflected R192 originally admitted to the facility 7/24/23 with pertinent diagnoses that included Urinary Tract Infection and Unspecified Dementia. The EMR Progress Note entry for 9/2/23 at 2:18 PM was reviewed. The entry reflected, Daughter (name of daughter) stopped at the nurse's station and voiced concern that her mother reported that staff has been rough with her during cares. CNA (Certified Nurse Aide) stated patient was tearful with her morning cares after being incontinent and had her brief changed. Review of the policy provided by the facility reflected Procedure, 4. d. Employees are required to report all incidents of possible abuse, mistreatment, or neglect of any resident .immediately to their supervisor or Senior Staff Member. And e. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline and comprehensive care plan for one post-surgical resident (R32) at risk for falls, resulting in a Resident with a history of falls with injury to remain at unmitigated risk for falls. Findings: Review of the Electronic Medical Record (EMR) revealed R32 admitted to the facility on [DATE] for rehabilitation following a fall with fracture at home then hospitalized for spinal surgery. The hospital document titled After Visit Summary reflected R32 is at risk for Falls, must wear a neck brace at all times and a clamshell brace (a large brace covering the upper torso) when out of bed and ambulating. Review of the care plan for R32 revealed a care plan focus of I am at an increased risk for falls (related to) . (no further documentation on the focus) Date initiated 9/16/23. The care plan area for Intervention/Tasks (the space provided for actual measures to protect this resident and prevent falls) is blank. This indicates that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the At risk Comprehensive Care Plan for changing skin integrity for one Resident (R28), resulting in no care plan for actual wounds under treatment and the potential for all facility residents to not have their plan of care reflect their current physical or mental status. Findings: Review of the Electronic Medical Record (EMR) reflected R28 admitted to the facility 5/1/23 with pertinent diagnoses that included: History of Stroke and Hemiplegia (weakness to one side of the body). Review of the Minimum Data Set (MDS) dated [DATE] reflected R28 was at risk for pressure sores but did not have any wounds at that time. Review of the EMR Skin assessment dated [DATE] revealed an open area was identified, and measurements of the open area were recorded. Review of the EMR Skin assessment dated [DATE] revealed a new open area was identified with measurements recorded in the EMR. Review of the Doctor's Orders revealed that orders for wound dressing changes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement care planned interventions, evaluate and analyze hazards and risks after falls and implement effective interventions to mitigate accident hazards and prevent falls for one resident (Resident #3) out of 2 residents reviewed for falls, resulting in injury from repeated falls. Findings: Resident #3 (R3) Review of an admission Record reflected R3 admitted to the facility on [DATE] with diagnoses that included acute posthemorrhagic anemia, acute kidney disease, gastrointestinal hemorrhage, parkinsonism, major depressive disorder, congestive heart failure, insomnia, anxiety, atrial fibrillation, difficulty walking and a history of strokes and transient ischemic attacks (TIA, also known as mini-strokes). R3 was diagnosed with acute osteomyelitis of the left foot and ankle (bone infection) after admission. Review of an admission Minimum Data Set assessment dated [DATE] reflected R3 was able to make himself understood and could understand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care and services for 1 resident (R97) utilizing a CPAP (continuous positive airway pressure) machine, resulting in R97's CPAP equipment not being cleaned per facility policy and the potential for the spread of illness and disease. Findings include: A review of R97's admission Record, dated 10/6/23, revealed R97 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 97's admission Record revealed multiple diagnoses that included Alzheimer's Disease, immunodeficiency, chronic obstructive pulmonary disease (COPD- a lung disease), and insomnia. A review of R97's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 9/18/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 3 which revealed R97 was severely cognitively impaired. During an interview on 10/03/23 at 10:15 AM, R97 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement and/or timely implement a pharmacy recommendation for 1 of 5 residents (R8), resulting in R8 not receiving a medication as per pharmacy recommendations and physician approval and a delay in implementing a pharmacy recommendation. Findings include: A review of R8's admission Record, dated 10/6/23, revealed R8 was a [AGE] year-old resident admitted to the facility on [DATE] with multiple diagnoses that included iron deficiency anemia, bilateral (both sides) hip osteoarthritis, bilateral knee osteoarthritis, low back pain, and moderate protein-calorie malnutrition. A review of R8's electronic medical record, dated 10/13/22 to 10/6/23, revealed the following pharmacy recommendations: - 6/29/23= To help avoid a potential drug-drug (drug to drug) interaction, please separate administration of Ferrous sulfate (iron) and Calcium tablets by 2-4 hours. - 7/31/23= To help avoid a potential drug-drug (drug to drug) interaction, please separate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to safeguard the confidentiality of medical records for one resident (R32), resulting in the potential for unauthorized access to the medical records, and the potential for the loss of resident privacy and confidentiality of their personal health information. Findings include: During an interview on 10/04/23 at 08:55 AM, Licensed Practical Nurse (LPN) H stated she hides her computer screen whenever she walks away from the computer. She stated she does this so no one can read her computer screen while she's away from the medication cart. During an observation on 10/05/23 at 10:10 AM, the medication cart computer screen was open to R32's medication administration record (MAR), specifically the pain assessment screen. The unattended medication cart was located outside of R32's room in the hallway where anyone walking by could view and access it. After the surveyor walked by and wrote down the information that was on the computer screen LPN E pulled the medication cart into R32's room. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 1 of 14 sampled residents (R94) had a means to contact staff in the case of needing assistance, resulting in R94 having no way to contact staff for help when in distress and the potential for a serious negative outcome. Findings include: A review of R94's admission Record, dated 10/5/23, revealed R94 was an [AGE] year-old resident admitted to the facility on [DATE] with pneumonia, chronic obstructive pulmonary disease (COPD- a lung disease), atrial fibrillation, an ascending aortic aneurysm, congestive heart failure (CHF), dysphagia (difficulty swallowing), gastro-esophageal reflux disease (GERD), and a history of falling. A review of R94's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated 10/5/23, revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 12 which indicated moderate cognitive impairment. During an observation on 10/03/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to address 2 Residents (R3 and R4) concerns in a timely manner resulting in R3 not receiving her medications as ordered and R4's concern of neglect and abuse not getting addressed. Findings included: Review of the facility Grievances Policy dated 1/1/2023 reveal, It is the policy of this center that staff will promptly attempt to resolve grievances the resident may have, including those, which involve the behavior of others. They will be able to voice grievances without fear of reprisal or discrimination. 2. The Grievance Official will be the Administrator/Social Worker who is responsible for overseeing the grievance process, receiving and tracking grievances through their conclusions; leading any necessary investigation by the facility; maintaining the confidentiality of all information associated with grievances, for example, the identity of the resident for those grievances submitted anonymously, issuing written grievance decisions to the resident and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-21 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a complete and thorough investigation regarding incidents involving 3 Residents (Resident#2, Resident#4, Resident#7) resulting in mental anguish and discomfort for the residents with the potential for ongoing abuse and neglect for all residents living at the facility. Findings include: R2 Review of the MDS dated [DATE] revealed R2 was originally admitted to the facility 12/13/22 with diagnoses that included Acute and Chronic Respiratory Failure with Hypoxia, Pneumonia due to Coronavirus, and Diastolic (Congestive) Heart Failure. The MDS reflected the Resident was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. The MDS reflected that R2 required extensive assistance by 2 people for most areas of care. During an interview on 9/20/23 at 10:39 AM NHA- stated they did not have any staff interviews regarding R2's allegation on 12/17/22 at 2:00 AM. R2 alleged being denied care and was told by a staff member…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide 1 Resident (R3) medications as ordered, resulting in R3 not sleeping well. Findings included: Review of R3's face sheet dated 9/20/23, revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: multiple sclerosis, neuromuscular dysfunction of bladder, cramp and spas, anxiety disorder, muscle weakness and repeated falls. She was her own responsible party. Review of R3's physician order dated 1/19/23 at 5:00 PM revealed, Diazepam oral tablet 5 mg, give 1 tablet by mouth in the evening for anxiety. Review of R3's January 2023, Medication Administration Record (MAR) revealed R3 received 11 doses of Diazepam from 1/19/23 to 1/31/23 and R3 should have received 13 doses. For 1/23/23 and 1/24/23 the MAR was coded a 9 (see nursing notes). Diazepam was not given on 1/23/23 and 1/24/23. Review of R3's nursing progress note dated, 1/23/23 at 9:49 PM revealed, Diazepam Oral Tablet 5 mg, give 1 tablet by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$112,195 in federal fines across 20 penalties. 1 Medicare payment denial on record.

  • $4,938 — penalty dated 2024-02-20
  • $4,938 — penalty dated 2024-02-12
  • $14,814 — penalty dated 2024-01-22
  • $4,938 — penalty dated 2024-01-08
  • $4,587 — penalty dated 2024-01-02
  • $13,762 — penalty dated 2023-12-11
  • $4,587 — penalty dated 2023-11-20
  • $4,587 — penalty dated 2023-11-13
  • $4,587 — penalty dated 2023-11-06
  • $4,587 — penalty dated 2023-10-30
  • $4,587 — penalty dated 2023-10-23
  • $4,587 — penalty dated 2023-10-17
  • $4,587 — penalty dated 2023-10-10
  • $4,587 — penalty dated 2023-10-02
  • $4,587 — penalty dated 2023-09-25
  • $4,587 — penalty dated 2023-09-18
  • $4,587 — penalty dated 2023-09-11
  • $4,587 — penalty dated 2023-09-05
  • $4,587 — penalty dated 2023-08-28
  • $4,587 — penalty dated 2023-08-21
  • Medicare payment denial — starting 2024-11-06 for 96 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVON HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.2+0.8 vs chain
Health inspection 2 of 52.0≈ chain avg
Staffing 4 of 53.0+1.0 vs chain
Quality measures 5 of 53.7+1.3 vs chain
The other 8 homes this chain runs (chain average 2.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HPAC MI LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/01/2025
GOTTLIEB, MOSHEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF48%since 05/01/2025
FREUND, ELIYAHUIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 05/01/2025
HARBOR AVON MANAGEMENTOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2025
BOWERS, BRYANNAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/11/2025
MILLER, ERINIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/21/2024
WILTRAKIS, MICHAELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/23/2025
2060 HEALTH DRIVE LLCOrganizationADP OF THE SNFsince 05/01/2025
HARBOR POST ACUTE REALTYOrganizationADP OF THE SNFsince 05/01/2025

CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.3M
Net patient revenuemost recent cost report
-52.5%
Operating marginrevenue minus expenses
$1.8M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 38%Medicare 15%Other / private 48%

This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$647per resident / day
operating cost
$19,654per month
≈ monthly operating cost
$424per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235723. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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