Niles Care Center, LLC
911 S 3rd St, Niles, MI 49120 · For profit - Limited Liability company · 100 certified beds · (269) 684-4320 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $158,405 in federal fines (most recent 2025-08-20)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (68%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.7% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.6% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.8% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.6% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.7% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 8.9% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.0% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 95.6% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.6% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.4% | 14.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 2.6% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 80.0% | 79.5% | 79.4% | typical |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 19% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.81 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 53.2 residents a day — about 53% occupied, or roughly 47 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.99 hrs/resident/day on weekends vs 3.63 on weekdays — 18% thinner on weekends. RN hours go from 0.65 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 15 most serious are shown; the remaining 26 are one tap away and print in full.
- Immediate jeopardy · J2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2588471 and #2594155.Based on interview and record review, the facility failed to ensure residents received care in accordance with professional standards and advance directives were honored in 1 resident (Resident #101) of 4 residents reviewed for quality of care, resulting in an immediate jeopardy when, beginning on [DATE] at approximately 3:00 PM the resident had a serious acute change of condition (shortness of breath) and staff failed to assess, monitor and act promptly by notifying emergency services, resulting in death from cardiac arrest. This deficient practice placed all residents at risk for serious harm, injury and/or death.Findings include:The facility failed to assess, monitor and promptly notify emergency services for Resident #101, who was a full code and reported by Certified Nursing Assistant (CNA) J to be experiencing respiratory difficulties on [DATE] beginning at approximately 3:00 PM. Resident #104 was identified by Registered Nurse (RN) C at approximately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-08-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This pertains to intake #2592743.Based on observation, interview and record review the facility failed to prevent an elopement and ensure safety in 1 resident (Resident #104) of 4 residents reviewed for safety/supervision, resulting in an Immediate Jeopardy when on 8/15/25 at approximately 7:00 P.M., Resident #104 (who was a known elopement risk) exited the facility unbeknownst to facility staff through an emergency exit door and was discovered outside by another resident and EMS (emergency medical services) who notified facility staff. Resident #104 was approximately 350 feet from the facility driveway walking alongside the main road, when he was first attended by facility staff at approximately 7:15 PM. This deficient practice placed 6 residents, identified as at risk for elopement, at risk for serious harm, injury, and/or death. Findings include:The facility failed to provide adequate supervision to prevent elopement for an exit seeking resident, Resident #104, who had been actively exit seeking for 2 days,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-12-10 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2682078.Based on observation, interview, and record review, the facility failed to ensure that 1 resident (Resident #3) received physician ordered pain medication for effective pain management in 1 of 3 residents reviewed for medication management resulting in uncontrolled pain for 11 days and unmet needs.Findings include: Resident # 3 (R3) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R3 admitted to the facility on [DATE] with pertinent diagnoses including chronic pain, obesity, depression and osteoarthritis left hip (degenerative joint disease where joint cartilage breaks down causing bones to rub, leading to pain in the groin, buttocks and outer thigh, stiffness, swelling and reduced movement). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R3 was cognitively intact (13 to 15 cognitively intact). During an observation and interview on 12/8/2025 at 10:33 AM, R3 was sitting in his wheelchair in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake # MI00139483 Based on observation, interview, and record review, the facility failed to provide adequate supervision and assistance during cares for 1 (Resident #100) of 3 reviewed for falls, from a total sample of 5, resulting in Resident #100 sustaining a fall, fractured femur, decreased functional abilities, increased pain, and emotional distress. Findings include: Review of a admission Record for Resident #100 dated 7/27/23 revealed the resident was admitted to the facility with the following pertinent diagnoses: Heart Failure ( a condition in which the heart does not pump blood as well as it should), Chronic Respiratory Failure(condition in which the lungs cannot get enough oxygen into the blood), Muscle Weakness, Major Depressive Disorder, Weakness, Unspecified Lack of Coordination, Morbid Obesity, and Blindness of One Eye. Review of a Minimum Data Set (MDS) assessment for Resident #100 dated 8/3/23 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated the resident was cognitively intact. Section GG of the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-10-04 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00134983, MI00138043 Based on interview, observation, and record review, the facility failed to ensure adequate staff to meet resident needs for 4 (Resident #100, Resident #102, Resident #101, Resident #103) of 5 residents reviewed for staffing, resulting in residents being transferred unsafely, residents receiving personal care unsafely, missed showers and lack of nail care. Findings include: Resident #100 Review of a admission Record for Resident #100 dated 7/27/23 revealed the resident was admitted to the facility with the following pertinent diagnoses: Heart Failure ( a condition in which the heart does not pump blood as well as it should), Chronic Respiratory Failure(condition in which the lungs cannot get enough oxygen into the blood), Muscle Weakness, Major Depressive Disorder, Weakness, Unspecified Lack of Coordination, Morbid Obesity, and Blindness of One Eye. Review of a Minimum Data Set (MDS) assessment for Resident #100 dated 8/3/23 revealed a Brief Interview for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a safe transfer of a resident in 1 (Resident #103) of 3 residents reviewed for falls resulting in a fall by Resident #103.Findings include:Resident #103Review of an admission Record revealed Resident #103 was a male, originally admitted to the facility on [DATE], with pertinent diagnoses which included: other abnormal involuntary movements, restless legs syndrome, other abnormalities of gait and mobility, and limitation of activities due to disability. Review of a Minimum Data Set (MDS) assessment for Resident #103, with a reference date of 2/16/26 revealed a Brief Interview for Mental Status (BIMS) score of 8, out of a total possible score of 15, which indicated Resident #103 was moderately cognitively impaired.Review of a Baseline Care Plan for Resident #103 revealed, .Effective Date 2/11/26.B. Functional Abilities and Goals - Mobility.2. Transfer: support provided.3. Two+ persons physical assist.Review of an Attended Fall Report for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure accurate medical records for 2 (Resident #100 and #101) of 3 residents reviewed for accurate medical records, resulting in an inaccurate reflection of the residents' medication administrations.Findings include:Resident #100Review of an admission Record revealed Resident #100 was a male, with pertinent diagnoses which included: morbid (severe) obesity due to excess calories. Review of an Order Summary Report with active orders as of 10/17/25 revealed, Wegovy Subcutaneous (under the skin) Solution Auto-injector 2.4 MG/0.75 ML (milligrams/milliliter) (Semaglutide (Weight Management) Inject 2.4 mg subcutaneously in the morning every Fri (Friday) for obesity.Order Date 10/14/2025.Start Date 10/17/2025Review of a Medication Administration Record (MAR) for October, 2025 revealed, Wegovy Subcutaneous Solution Auto-Injector 2.4 MG/0.75 ML (Semaglutide (Weight Management) Inject 2.4 mg subcutaneously in the morning every Fri for obesity was documented as being administered by Registered Nurse (RN) T on 10/17/25.In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-23 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the published menu was served as planned and residents were consistently informed in advance of any menu changes affecting all residents consuming food from the kitchen resulting in resident dissatisfaction with their meal experience and feelings of frustration related to meals. Findings include:During an interview on 1/21/2026 at 10:02 AM, Dietary Supervisor (DS) Q stated that they serve the main meal and there was an always available menu for the residents that didn't like the main meal served. Review of the always available menu revealed cheeseburger, hot dog, salad, tomato or chicken noodle soup, grilled cheese, peanut butter and jelly.During an observation on 1/22/2026 10:55 AM, the menu posted in the main dining room for lunch was onion sage chicken, au gratin potatoes, carrot medallions and spice cake. The week at a glance menu for 1/22/2026 was onion sage chicken, au gratin potatoes, carrots and upside-down spice cake.During an observation and interview on 1/22/2026 at 11:51 AM, the lunch on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-23 · tag F0806 — failed to honor food preferences — widespreadEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to honor resident food choice preferences in 1 resident (Resident #37) of 3 residents reviewed for food preferences and didn't have enough food supply according to 2 residents (Resident #16, Resident #19) resulting in the increased likelihood for decreased food acceptance and frustration in not getting what they wanted to eat.Findings include:Resident #37 (R37)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R37 initially admitted to the facility on [DATE] and her Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R37 was cognitively intact.During an interview on 1/21/2026 at 11:14 AM, R37 stated that the food is horrible so she ordered the same thing for dinner every night-2 hamburger patties with no bun and dessert. R37 stated that she wanted English Muffins but had to buy her own because the kitchen wouldn't get it for her. R39 also said that she liked tomatoes on salad and more…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-23 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that Quality Assessment and Process Improvement (QAPI) meetings had the Medical Director (MD) and the Infection Preventionist (IP) as mandatory attendees at least quarterly resulting in the potential for the MD and the IP to not be notified of quality deficiencies occurring in the facility.Findings include:Review of the QAPI Committee Adaptation and Attendance Record dated 1/28/2025, 4/25/2025 and 7/29/2025 revealed that the MD DD did not attend the meetings.Review of the QAPI Committee Adaptation and Attendance Record showed that there wasn't a meeting in September 2025 and November 2025 and the IP did not attend the meeting on 10/30/2025.During an interview on 1/23/2026 at 9:42 AM, MD DD stated that he tried to attend QAPI every month whether it was in person or by phone because he wanted to know what was going on in the facility in all the different areas. MD DD said he couldn't remember the dates that he wasn't at QAPI and stated that if he didn't sign the sheet then he didn't attend. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the necessary infection control measures for residents at risk based on physician orders and standards of infection control for 4 residents (Resident #63, #55, #15 and #13) of 7 residents reviewed for infection control practices, resulting in the potential for transmission of MDRO (multidrug-resistant organisms) and an increased risk of infections to a vulnerable population. Findings include:Resident #63 Review of an admission Record revealed Resident #63 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: obstructive uropathy (blockage in urine flow) and urogenital implant (indwelling foley catheter). Review of Resident #63's Physician Orders revealed, Maintain Foley catheter with 16 Fr 5cc balloon every shift.Start date 1/14/26 at 2:30 PM, Wound care for R (right) hallux (big toe) . Start date: 1/14/26, Enhanced Barrier Precautions (includes gown and gloves for high-contact resident care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to promote dignity for 1(Resident #13) of 1 resident reviewed for dignity resulting in a potential for feelings of decreased self-worth and embarrassment.Findings include:Resident #13Review of an admission Record revealed Resident #13 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: hemiplegia (severe or complete paralysis on one side of the body) and major depressive disorder (persistent depressed mood or loss of interest in activities causing significant impairment in daily life).Review of a Minimum Data Set (MDS) assessment for Resident #13 with a reference date of 1/2/26, revealed a Brief Interview for Mental Status (BIMS) assessment score of 00/15, which indicated the resident was severely cognitively impaired. Section GG revealed Resident #13 was dependent (helper does all the effort) for dressing her upper and lower body.Review of a Care Plan for Resident #13 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide a transfer/discharge notice for 1 resident (Resident #49) of 2 residents reviewed for hospitalizations, resulting in the potential of residents and/or resident representatives being uninformed of the reason for transfer. Findings include: Resident #49 (R49)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R49 initially admitted to the facility on [DATE] with pertinent diagnoses including congestive heart failure (heart is too weak to pump blood to meet body's needs), heartburn and hypertension (high blood pressure). Brief Interview for Mental Status (BIMS) reflected a score of 14 out of 15 which indicated R49 was cognitively intact. R49 transferred to the hospital on 1/13/2026 after a fall with subdural hemorrhage (bleeding into the brain) and returned to the facility on 1/15/2026. During an observation on 1/21/2026 at 12:32 PM, R49 was resting in his room with his eyes closed in his wheelchair. He was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a baseline care plan that reflected the minimum healthcare information necessary to properly care for a resident based on admission orders and physician orders including, indwelling foley catheter (tube inserted into the bladder to drain urine) and cardiac pacemaker (mechanical device implanted under the skin that regulates heart rate) for 1 resident (Resident #63) of 1 resident reviewed for baseline care planning, resulting in the potential for unmet care needs and residents not maintaining their highest practicable physical, mental, and psychosocial well-being.Findings include:Review of an admission Record revealed Resident #63 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: chronic arial fibrillation (irregular and rapid heart rate), cardiac pacemaker, obstructive uropathy and urogenital implant (indwelling foley catheter). Review of Resident #63's Baseline Care Plan dated 1/14/26 @ 9:03 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain professional standards of care and provide adequate incontinence care in 1 resident (Resident #55) of 1 resident, reviewed for bowel and bladder incontinence, resulting in an increased risk for UTI (urinary tract infection) and the potential for skin breakdown.Findings include:Resident #55Review of an admission Record revealed Resident #55 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: constipation and need for assistance with personal care.Review of Resident #55's Care Plan revealed, .FOCUS: (Resident #55) requires extensive assistance with bed mobility.total assistance with oral hygiene, personal hygiene, toileting hygiene, and showering/bathing.FOCUS: .at increased risk for alterations in skin integrity r/t (related to) incontinence of bowel and bladder, impaired mobility. Date initiated: 12/16/16.Interventions: .Precautions for prevention of pressure ulcers will be implemented,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Dcited before2026-01-23 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain accurate medical records for 1 resident (Resident #55) of 14 residents reviewed for complete and accurate medical record documentation, resulting in the potential for staff and providers mismanaging care for residents. Findings include:Resident #55Review of an admission Record revealed Resident #55 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: depression, anxiety and dementia.Review of Resident #55's Care Plan revealed, FOCUS: .history of anxiety and may exhibit signs or symptoms as evidenced by episodes of agitation, restlessness, tearfulness, and worried facial expressions. Date initiated: 3/3/25 FOCUS: history of depression and may exhibit signs and symptoms of depression as evidenced by episodes of crying, fearfulness negative statements, and/or having a sad, pained, or worried facial expression. Date initiated: 3/3/25 . Review of Resident #55's Physician Note dated 1/12/26 revealed, .Chief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #2682078.Based on observation, interview, and record review, the facility failed to follow professional standards of practice by following up on physician ordered medication that wasn't available in 1 resident (Resident #3) of 3 residents reviewed for medication management, resulting in physician ordered pain medication not being administered and resident having uncontrolled pain and unmet needs.Findings include: Resident # 3 (R3)Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R3 admitted to the facility on [DATE] with pertinent diagnoses including chronic pain, obesity, depression and osteoarthritis left hip (degenerative joint disease where joint cartilage breaks down causing bones to rub, leading to pain in the groin, buttocks and outer thigh; stiffness, swelling and reduced movement). Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R3 was cognitively intact (13 to 15 cognitively intact).Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food in the kitchen. Findings include: During the initial tour of the kitchen, at 9:40 AM on 12/3/24, observation of the walk-in cooler found a one-gallon container and a half gallon container both full of cooked roast beef. The roast beef was dated for 12/2 and was found covered with condensation and moisture on the inside tops of the containers. At this time, the surveyor took a temperature of the product with a Thermoworks Rapid Read thermometer and found the half gallon container was 40F and the gallon container was 43F. When asked what we should do to the product, Director of Housekeeping (DOH) F (Filling in for the Dietary Manager on Maternity leave) stated they should be discarded. When asked if there was a cooling log on the items, DOH F was unsure and was going to ask the cook after she was back from rounds. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-05 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. implement infection control practices during resident care for 5 (Resident #2, #4, #12, #11, and #299) of 12 residents reviewed for infection control, 2. maintain an ongoing infection control surveillance program, and 3. have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the increased risk of transmission of pathogenic organisms and cross contamination between residents. Findings include: Review of a facility policy titled Guidelines for Infection Prevention and Control revealed: .The INFECTION PREVNTION and CONTROL PROGRAM is designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This will be accomplished through preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-05 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to maintain staff documentation of COVID-19 screening, education, offering and current COVID-19 vaccination status of one of one staff reviewed, resulting in increased risk for COVID-19 infections. This deficient practice has the potential to impact all residents within the facility. Findings include: Review of Infection Control Guidance: SARS-CoV-2 published 6/24/24 by the Centers For Disease Control, revealed: 1. Recommended routine infection prevention and control practices .Encourage everyone to remain up to date will all recommended COVID-19 vaccine doses .health care providers .should be offered resources and counseling about the importance of receiving the COVID-19 vaccine . Review of covid vaccination/education for Certified Nursing Assistant (CNA) DD revealed the staff member was last vaccinated for COVID 19 on 11/24/21. At the conclusion of the survey, the facility did not provide further documentation of annual offering of a covid vaccination or education related to the vaccination for this staff member. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-05 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents, staff and the public. This resulted in an increased potential for contamination and a possible decrease in the satisfaction of living, affecting all residents. Findings include: During a tour of the nourishment room, at 10:34 AM on 12/3/24, observation under the sink found a large hole in the wall exposing the back of the wall and leaving an opening for pests. Further review found old moisture damage and a black staining-like substance on the back wall inside of the hole. During a tour of the facility, at 11:29 AM on 12/3/24, observation of empty resident room [ROOM NUMBER] found a large brown splash stain in the far right corner of the room. The wall in this corner of the room was bubbling from the ceiling to the floor. During a tour of the 200 hall bath, at 11:35 AM on 12/3/24, it was observed that five towels and six washcloths were stored open and exposed between the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-05 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain a medication error rate less than 5% (total error rate of 20%) in 4 residents (Resident #15, Resident #25, Resident #30, Resident #43) of 9 residents reviewed for medication administration resulting in improper injection location, late oral medication administration, missed dose of medication, and the potential for reduced medication effectiveness. Findings include: Resident #15 Review of an admission Record revealed Resident #15 had pertinent diagnoses which included: diabetes mellitus (a disease that results in high blood sugar levels in the blood due to a body's decreased ability to produce insulin). Review of Order Summary for Resident #15 revealed insulin aspart injection solution 100 unit/ML (milliliter) (short acting insulin) inject as pre sliding scale : if 201-250 = 3 units; 251-300 = 5 units; 301-350 = 7 units; 351-400 = 9 units; 401-999 = 11 units, subcutaneously (administered just under the skin into the fatty areas of the abdomen, back of arms, or outer side of the thighs) three times a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-05 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and interviews, the facility failed to maintain an effective pest control program resulting in presence of live pests (ants), resulting in the potential for food infestation and resident discomfort. Findings include: During an observation on 12/3/24 at 9:43am, seven live ants were noted on the bathroom floor of room [ROOM NUMBER]. During an observation on 12/3/24 at 10:15am, several open food containers with resident food inside were stored on the floor of room [ROOM NUMBER]. During an observation on 12/3/24 at 2:47pm, 2 live ants were noted on the hallway floor outside room [ROOM NUMBER]. In an interview on 12/3/24 at 2:48pm, housekeeping aide (HSK) W confirmed 2 live ants were on the floor outside room [ROOM NUMBER]. During an observation on 12/4/24 at 1:21pm 4 live ants were noted on the floor outside room [ROOM NUMBER]. During an observation on 12/4/24 at 4:18pm, 25 live ants were noted on the floor of the visitor restroom in the 200 hall. In an interview on 12/5/24 at 1:51pm,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-05 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure proper assessment for self-administration of medication was completed for 1 (Resident #300) of 1 resident reviewed for self-administration of medications resulting in the potential for a resident to not receive medications as ordered. Finding included: Resident #300 Review of an admission Record revealed Resident #300 had pertinent diagnoses which included: complications of amputation stump, weakness, and noncompliance with other medical treatments and regimens. Review of a Minimum Data Set (MDS) assessment for Resident #300, with a reference date of 12/31/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #300 was cognitively intact (BIMS score of 12-15 indicates cognitively intact). On 2/10/25 at 3:57 PM, Registered Nurse (RN) F was observed entering Resident #300's room with a medication cup with pills in it and a second medication cup with vanilla pudding and a spoon in it. RN F placed the two medication cups on a dresser top in the room and exited the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-05 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure professional standards of nursing were maintained during administration of an enteral feeding (also known as a tube feeding- the delivery of nutrients through a feeding tube directly into the stomach) for 1 (Resident #4) of 1 resident reviewed for professional nursing standards, resulting in an inaccurate administration of daily nutrition. Findings include: Resident #4 Review of an admission Record revealed Resident #4 had pertinent diagnoses which included: dysphagia (difficulty swallowing) following cerebral infarction (stroke) and gastrostomy status (feeding tube inserted directly into the stomach used to provide nutrients directly into the stomach). Review of Order Summary for Resident #4 revealed NPO (nothing by mouth) diet. Enteral Feed Order every shift Vital 1.5 (formula brand) @ (at) 75cc/hr (cubic centimeters (milliliters) per hour) x (for) 20 hours, on at 1500 (3:00 pm) off at 1100 (11:00 am) with a start date of 11/15/2024. During an observation on 12/3/24 at 9:47 AM., Resident #4 was in bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure assistance with activities of daily living (ADL) were provided for 3 residents (Residents #46, Residents #27, Resident #38) of 4 residents reviewed for ADL care potentially resulting in dissatisfaction with care and hygiene concerns. Findings include: Resident #46 (R46) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R46 admitted to the facility on [DATE] with diagnoses including type 2 diabetes, cellulitis (bacterial skin infection) and need for assistance with personal care. Brief Interview for Mental Status (BIMS) reflected a score of 13 out of 15 which indicated R46 was cognitively intact (13 to 15 cognitively intact). During an interview on 12/03/2024 at 11:17 AM, R46 sat in his room watching television. R46 stated that he only had a couple of showers since he was admitted to the facility. R46 stated that his preference was to have showers instead of bed baths and he wanted to receive 2 showers a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that enteral feeding (also known as a tube feeding- the delivery of nutrients through a feeding tube directly into the stomach) was administered as ordered to 1 (Resident #4) of 1 resident reviewed for enteral feeding, resulting in the potential for weight loss, dehydration, and/or an overall deterioration of wellbeing. Findings include: Resident #4 Review of an admission Record revealed Resident #4 had pertinent diagnoses which included: dysphagia (difficulty swallowing) following cerebral infarction (stroke) and gastrostomy status (also known as G-tube) a feeding tube inserted directly into the stomach used to provide nutrients directly into the stomach). On 12/3/24 at 9:47 AM., Resident #4 was in bed and her tube feeding pump, located next to her bed in her room, was noted to be powered off. A bottle and tubing set with approximately 200 ml (milliliters) of noted formula was hanging from the pole with the tubing inserted into the pump for feeding administration. The feeding tubing was not connected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that gradual dose reductions (GDRs) for the ongoing use of psychotropic medications were completed for 1 (Resident #12) of 5 residents reviewed for unnecessary medications. Findings include: Resident #12 Review of an admission Record revealed Resident #12 had pertinent diagnoses which included: major depressive disorder. Review of Order Summary for Resident #12 revealed Duloxetine (antidepressent) 60 mg HCL powder give 60 mg (milligrams) enterally (via g tube) one time a day related to major depressive disorder. Review of Psychotropic and Sedative/Hypnotic Utilization by resident dated 3/1/2024 to 3/6/2024, provided by Director of Nursing (DON) B revealed Resident #12 recommended next eval (evaluation) date (s) for the use of Duloxetine was March of 2024. In an interview on 12/5/24 at 12:32 PM., DON B reported that Resident #12's dosage for Duloxetine had remained the same for over a year. DON B reported Resident #12 had not had an attempted gradual dose reduction of her ordered Duloxetine at any time during 2024. By…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake: MI00147456 & MI00146518 Based on observation, interview and record review the facility failed to: 1. minimize the risk of scalding and burns by allowing hot water to exceed 120 degrees F (degrees Fahrenheit) and not monitoring hot water temperatures consistently resulting in an increased risk of injury among residents who reside in the facility, and 2. prevent an elopement for 1 resident (Resident #101) of 5 residents reviewed for elopement, resulting in Resident #101 exiting from the facility without staff knowledge and the potential for injury. Findings include: During an interview on 10/22/2024 at 1:51 PM, FF stated the facility has only one boiler that is currently working and the other one needs to be replaced. FF said it is difficult to keep the water temperatures below 120 degrees F in some resident rooms. During a tour of resident rooms with Maintenance Director (MD) AA on 10/23/2024 at 10:20 AM, hot water was checked in several resident rooms and shower rooms with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number MI00147372 Based on interview and record review, the facility failed to prevent resident to resident abuse in 1 of 5 residents (Resident #104) reviewed for abuse, resulting in Resident #104 experiencing physical abuse from Resident #103. Findings include: Resident #104: Review of an admission Record revealed Resident #104 was a male with pertinent diagnoses which included Alzheimer's disease, weakness, cervical disc degeneration (condition affecting the neck's spinal discs causing pain and discomfort), cognitive communication deficit (progressive degenerative brain disorder resulting in difficulty with thinking and how someone uses language) and back pain. Review of current Care Plan for Resident #104, revised on 9/19/24, revealed the focus, .(Resident #104) has severe barriers related to poor memory, cognition, and comprehension. He has a history of Alzheimer's . with the intervention .Nursing staff to provide reminders, support, and simple logical communication to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for one resident (Resident #102) of five residents reviewed for abuse. Findings include: Resident #102 (R102) Review of the admission Record and Minimum Data Set (MDS) dated [DATE] revealed R102's original admit date was 2/11/2021 with diagnoses including schizophrenia (disorder that affects a person's ability to think, feel, and behave clearly), anxiety, depression, dementia (thinking and social symptoms that interferes with daily functioning) and aphasia (language disorder that affects the ability to communicate). Brief Interview for Mental Status (BIMS) was not completed since R102 was not understood. During an interview on 10/23/2024 at 9:40 AM, Certified Nursing Assistant (CNA) Y stated on 8/17/2024 she was in R102's room changing her brief with CNA EE. CNA Y stated that R102 was standing up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan related to skin integrity for one resident (Resident #1) of three residents reviewed for admission, transfer, and discharges resulting in ineffective skin care to be provided to the resident. Findings include: Resident #1(R1) R1 was admitted to the facility on [DATE] under Hospice care for a 5-day respite stay with diagnoses of heart failure, dementia, and depression. She was discharged back to her daughter's residence on 6/25/2024. Review of the Admission/re-admission Screener dated 6/20/2024 revealed that R1 had a rash under her right breast. The screener also indicated that R1 had a history of skin integrity issues prior to admission. Review of the Baseline Care Plan assessment dated [DATE] on page 6 revealed that the section for skin risk which included current skin integrity issues and history of skin integrity issues was left blank. Review of R1's Care Plan which was initiated on 6/21/2024 revealed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct a thorough assessment upon admission, follow-up on a skin concern and communicate findings to Hospice for one resident (Resident #1) of three residents reviewed for admission, transfer, and discharges, resulting in a rash under the breast not being treated for 4 days, worsening to occur and a lapse in the continuity of care. Findings include: Resident #1(R1) R1 was admitted to the facility on [DATE] under Hospice care for a 5-day respite stay with diagnoses of heart failure, dementia, and depression. She was discharged back to her daughter's residence on 6/25/2024. During an interview on 7/2/2024 at 9:48 AM, Family Member (FM) C stated that the Hospice Nurse found an area under R1's breast on 6/24/2024 that wasn't there upon admission. FM C said that she could smell the yeast from the infection when she visited her. During an interview on 7/2/2024 at 12:30 PM, Hospice Social Worker (HSW) E stated that R1 developed a yeast infection under her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate and resolve grievances for one (resident #1) of three residents reviewed for grievance resolution, resulting in unresolved concerns and unmet needs. Findings include: Resident #1(R1) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R1 admitted to the facility on [DATE] with diagnoses of diabetes, hypertension (high blood pressure) and cognitive communication deficit. Brief Interview for Mental Status (BIMS) reflected a score of 10 out of 15 which indicated R1's cognition was moderately impaired (8-12 is moderately impaired). The I Would Like to Know Form is the facility process for resident's and resident's representatives to file a concern/grievance. Review of R1's form dated 4/12/2024 showed it was filled out by Social Service Director (SSD) I on behalf of R1. The form revealed R1's question related to Indv(individual) stated on Thursday April 11th (night shift) CNAs (Certified Nursing Assistants) left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, staff failed to report an allegation timely to the Nursing Home Administrator and as a result to the State Agency, to law enforcement, and failed to report a concern/allegation to the State Agency for one resident (Resident #1) of three residents reviewed for abuse resulting in delayed reporting, an incomplete investigation and the resident not being protected from abusive individuals. Findings include: Resident #1(R1) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R1 admitted to the facility on [DATE] with diagnoses of diabetes, hypertension (high blood pressure) and cognitive communication deficit. Brief Interview for Mental Status (BIMS) reflected a score of 10 out of 15 which indicated R1's cognition was moderately impaired (8-12 is moderately impaired). During an interview on 6/18/2024 at 3:30 PM, R1 stated that on 3/5/2024, Certified Nursing Assistant (CNA J) was trying to change her and the nurse {Licensed Practical Nurse (LPN) D}was helping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-25 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to assure that a Registered Nurse was on duty for eight consecutive hours a day seven days a week resulting in the potential for inadequate coordination of emergent or routine care with negative clinical outcomes affecting all 38 residents in the facility. Findings include: Review of Fundamentals of Nursing, [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Tenth Edition-E-Book (Kindle Location 1265 of 76897) revealed .There is a positive correlation between direct patient care provided by an RN (Registered Nurse) and positive patient outcomes, reduced complication rates, and a more rapid return of the patient to an optimal functional status .Research also correlates poor staffing with missed nursing assessments and missed nursing care . Review of a Payroll Based Journal Data Report dated 4/1-6/30/23 revealed the facility reported 9 incidences of no Registered Nurse coverage during the third quarter of 2023. Review of a Job…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to effectively clean and maintain the food production kitchen physical plant effecting 38 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased illumination. Findings include: On 10/23/23 at 10:20 A.M., an initial tour of the food service was conducted with Dietary Manager M. The following items were noted: The Dry Storage Room vinyl tile flooring surface was observed (cracked, chipped, missing). Numerous vinyl flooring tiles were also observed severely worn and stained. The Janitor Closet vinyl tile flooring surface was observed (cracked, stained, chipped). Dietary Manager M indicated she would contact maintenance for necessary repairs as soon as possible. The 2017 FDA Model Food Code section 6-201.11 states: Except as specified under § 6-201.14 and except for anti-slip floor coverings or applications that may be used for safety reasons, floors, floor coverings, walls, wall coverings, and ceilings shall be designed, constructed, and installed so they are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to effectively clean and maintain the physical plant effecting 38 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased illumination. Findings include: On 10/24/23 at 09:00 A.M., A common area environmental tour was conducted with Maintenance Director H and Environmental Services Director U. The following items were noted: Main Dining Room: Three acoustical ceiling tiles were observed stained from previous moisture exposure. The return-air exhaust ventilation grill was also observed heavily soiled with accumulated dust and dirt deposits. The courtyard entrance/exit door, located adjacent to the Activity Room, was observed missing the threshold door sweep creating an air gap. The air gap between the metal threshold plate and lower door slab surface measured approximately 1-2 inches high by 42 inches wide. Activity Room: The return-air ventilation grill was observed heavily soiled with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-10-25 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to effectively maintain domestic hot water temperatures between 105 - 120 degrees Fahrenheit in 9 (207, 209, 211, 212, 215, 216, 303, 304, 307) of 12 sampled resident restrooms effecting 38 residents, resulting in the increased likelihood for resident discomfort and/or personal injury. Findings include: On 10/24/23 at 10:20 A.M., An environmental tour of sampled resident rooms was conducted with Maintenance Director H and Environmental Services Director U. Domestic hot water temperatures were monitored at the restroom hand sink basin utilizing a ThermoWorks Super-Fast Thermapen model CR2032 digital thermometer. The following temperature values were noted: 207: 125.0 degrees Fahrenheit* 209: 126.3 degrees Fahrenheit* 211: 130.8 degrees Fahrenheit* 212: 121.8 degrees Fahrenheit* 215: 131.8 degrees Fahrenheit* 216: 126.5 degrees Fahrenheit* 303: 130.5 degrees Fahrenheit* 304: 127.3 degrees Fahrenheit* 307: 130.5 degrees Fahrenheit* (*) Note: Domestic hot water temperatures are required to be maintained between…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-25 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure adaptive dining equipment was provided per physician order in 1 (Resident #30) of 1 sampled resident reviewed for nutrition, resulting in the potential for difficulty with self-feeding and continued weight loss. Findings include: Review of an admission Record revealed Resident #30 was a male, with pertinent diagnoses which included: dysphagia (swallowing difficulty), unspecified lack of coordination, and unspecified severe protein-calorie malnutrition. Review of a Minimum Data Set (MDS) assessment for Resident #30, with a reference date of 9/7/23 revealed a Brief Interview for Mental Status (BIMS) score of 6, out of a total possible score of 15, which indicated Resident #30 was cognitively impaired. Review of Resident #30's current Order Summary Report revealed, Client use of built up utensils and use of divider plate meals as needed .Order Status Active .Order Date 6/27/23 During an observation on 10/24/23 at 1:40 PM, Resident #30 was seated in his wheelchair in the hall just outside of the dining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow standards of infection control practices related to ensuring resident shared equipment was sanitized between uses, resulting in the potential for the transmission/transfer of pathogenic organisms and cross contamination for vulnerable residents. Findings include: During an observation on 10/23/23 at 11:27 AM., noted a hoyer and sit to stand lift outside room [ROOM NUMBER]. The sit to stand lifts foot base (where residents plant their feet while being raised up) was heavily soiled with dust, debris and food crumbs. The black knee pad on the sit to stand lift (which stabilizes residents shins to stand) was noted to be soiled with dried crusted substances, the handles on the lift were noted to be soiled with grime. During an observation on 10/23/23 at 1:40 PM., noted a hoyer and sit to stand lift outside room [ROOM NUMBER]. The sit to stand lifts foot base was heavily soiled with dust, debris and food crumbs. The black knee pad on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$158,405 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $75,595 — penalty dated 2025-08-20
- $82,810 — penalty dated 2023-10-04
- Medicare payment denial — starting 2025-01-11 for 51 days
- Medicare payment denial — starting 2023-10-26 for 28 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVON HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.2 | -0.2 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 2 of 5 | 3.0 | -1.0 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 8 homes this chain runs (chain average 2.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GOTTLIEB, MOSHE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | 48% | since 09/01/2025 |
| FREUND, ELIYAHU | Individual | MANAGING CONTROL - GOVERNING BODY; ADP OF THE SNF | — | since 09/01/2025 |
| NILES AVON MANAGEMENT | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 09/01/2025 |
| CAIN, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/01/2025 |
| NILES CARE CENTER PROPCO | Organization | ADP OF THE SNF | — | since 09/01/2025 |
| IBEKIE, ORANU | Individual | ADP OF THE SNF | — | since 11/03/2025 |
| SEARS, MONICA | Individual | ADP OF THE SNF | — | since 11/03/2025 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235361. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.