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Aspire Senior Living Roaring River

812 Old Exeter Road, Cassville, MO 65625 · For profit - Limited Liability company · 90 certified beds · (417) 847-2184 Medicare & Medicaid certified

Call the home — (417) 847-2184 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Mar 2024Resident-funds citation (F0567)Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation$46,303 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0567)
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $46,303 in federal fines (most recent 2024-03-01)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
90 Gravel St · (417) 847-6045 · Call to confirm hours
Pharmacy
705 Main St · (417) 847-2315 · Call to confirm hours
Grocery
91 Main St · (417) 847-4155 · Call to confirm hours
Park
Cassville City Park Greenway Trail · Typically dawn to dusk
Place of worship
821 Old Exeter Rd · (417) 847-3239

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased10.8%18.1%15.4%better
Long-stay residents who lose too much weight3.0%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.7%1.1%0.9%better
Long-stay residents with a urinary tract infection4.6%2.3%2.0%worse
Long-stay residents with depressive symptoms3.3%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury5.4%4.1%3.3%worse
Long-stay residents whose ability to walk worsened16.3%17.4%16.1%typical
Long-stay residents on antianxiety or hypnotic medication29.6%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine94.6%90.9%95.3%typical
Long-stay residents with pressure ulcers8.9%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control18.3%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.7%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine77.4%63.5%79.4%typical
Short-stay residents rehospitalized after admission27.6%26.0%22.6%worse
Short-stay residents with an outpatient ER visit10.2%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.502.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.322.331.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

56.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 31 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

56.7%U.S. median 51.5%
Got home and stayed home
12.3%U.S. median 10.7%
Went back to hospital
0.20U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF56.7%CMS range 43.0–69.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.3%CMS range 8.1–18.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.4–12.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.42
LPN hours/ resident / day
2.62
Aide hours/ resident / day
3.49
Total nurse hours/ resident / day
0.27
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 90 beds and averages 67.0 residents a day — about 74% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.09 hrs/resident/day on weekends vs 3.65 on weekdays — 15% thinner on weekends. RN hours go from 0.52 to 0.27 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-02-24)
23
at the previous standard inspection (2024-03-01)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 11 most serious are shown; the remaining 36 are one tap away and print in full.

  • Actual harm · G2024-03-01 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide one resident (Resident #35) with routine or emergency dental care when the resident exhibited dental concerns resulting in the having continued dental issued including pain and bleeding and causing the resident to be embarrassed by his/her teeth. A sample of 22 residents was reviewed in a facility with a census of 59. Review of the facility policy titled, Oral Hygiene, dated 03/05/24, showed: -Oral care should be provided to each resident at least twice a day unless indicated differently by a doctor or dentist and more frequently if requested by the resident; -Any acute changes in dental status should be reported to the nurse such as drainage, bleeding, redness in gums, oral lesions, painful when touched, loose or broken teeth, etc. 1. Review of Resident #35's face sheet showed: -admission date of 10/10/22; -Diagnoses included of delusional disorder, hemiplegia (paralysis of one side of the body), chronic pain, and multiple sclerosis (MS - a disorder in which the body's immune system attacks the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care per standards of practice when staff failed to complete monitoring of bowel movements per physician order and facility protocol, failed to update the care plan after a resident required hospitalization/treatment for constipation/impaction, and failed to notify the physician of multiple refusals of medications for one resident (Resident #1). The facility census was 64.Review of the facility's policy, titled Medication Monitoring, dated 2025, showed the following:-The facility takes a collaborative, systematic approach to medication management, including monitoring medication for efficacy and consequences;-Licensed nurses with periodic oversight by nurse managers, shall report refusals of medications, frequent holding of medications, or signs of adverse consequences of medications to the physician;-Interventions shall be identified on the resident's comprehensive plan of care for the systematic monitoring of high-risk medications to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-24 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to send notification in writing to the resident and/or the resident's representative of a transfer or discharge to a hospital, including the statement of appeal rights or the name, address, or the telephone number of the Office of the State Long Term Care Ombudsman (advocate for the resident in nursing facilities) within the transfer and discharge notices and bed-hold policy (the holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization) for two residents (Resident #1 and #5); failed to send the notification in writing of a transfer or discharge of a resident from a skilled nursing facility to an assisted living facility for one resident (Resident #75); and failed to send a copy of the transfer or discharge to the Office of the State Long Term Care Ombudsman for three residents (Resident #1, #5, #75). The facility census was 69. Review of the facility's undated policy titled Transfer and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-24 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide care per standards of practice when staff failed to ensure weekly skin assessments and wound care was completed and documented for four residents (Resident #30, #49, #2, #6) with skin abrasions, including skin cancer, skin tears, and venous wounds. The facility census was 69. Review of the facility policy, dated 10/01/25, titled Wound Treatment Management, showed the following:-To promote wound healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders;-Wound treatments will be provided in accordance with physician orders, including the cleansing method, type of dressing, and frequency of dressing change;-In the absence of treatment orders, the licensed nurse will notify physician to obtain treatment orders. This may be the treatment nurse, or the assigned licensed nurse in the absence of the treatment nurse;-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide care per standards of practice when staff failed to ensure weekly skin assessments and wound assessments were completed and documented for five residents (Resident #40, #53, #11, #61, #25) with pressure ulcers (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device). The facility census was 69. Review of the facility policy, dated 10/01/25, titled Wound Treatment Management, showed the following:-To promote wound healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders;-Wound treatments will be provided in accordance with physician orders, including the cleansing method, type of dressing, and frequency of dressing change;-In the absence of treatment orders, the licensed nurse will notify physician to obtain treatment orders. This may be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-24 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, facility staff failed to post nursing staff information in a prominent, readily accessible area on a daily basis. The census was 69. Review of the facility records did not show a policy regarding posted nurse staffing. Observation on 02/17/26 at 11:05 A.M., showed a nurse staff hours posting located near the nurses' station next to the dining room window, on the wall at approximately 5 feet high, that showed the following:-Dated 02/12/26 (5 days prior);-Census 70;-Day shift: 2 Registered Nurse (RN)/Licensed Practical Nurse (LPN) = 24 hours, 12 Certified Medication Technician (CMT)/Certified Nurse Aide (CNA) = 123 hours, Total = 147 hours;-No night shift hours were listed. Observation on 02/18/26 at 10:30 A.M., showed a nurse staff hours form located near the nurses' station that showed the following:-Dated 02/18/26;-Census 69;-Day shift: 2 RN/LPN = 24 hours, 11 CNA/CMT = 108 hours, 13 total = 132 hours;-Night shift: 2 RN/LPN = 24 hours, 7 CNA/CMT = 69 hours, 9 total = 93 hours. Observation on 02/19/26 at 1:06 P.M., showed a staff hours posting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-24 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a process in place for initial and periodic bed rail safety checks, to include measurements of the bed frame and bed rails for risk of entrapment, for two residents (Residents #9, #18). The facility census was 69.Review of the facility policy, dated 09/17/25, titled Bed and Assist Bars Use in Long-Term Care, showed the following:-To ensure safe and appropriate use of bed rails, side rails, and assist bars to prevent falls, entrapment, and injury, while complying with CMS and state regulations;-Bed rails or assist bars may only be installed or used with a physician/ provider order;-Orders must specify: type of device, purpose, frequency of use, and any resident-specific precautions.-Nursing/Therapy staff must perform a risk assessment prior to implementation, considering: Fall risk, Cognitive status, Mobility level, Skin integrity, Entrapment risk;-Alternative interventions must be considered before use;-Findings and rationale must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-24 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Director of Nursing (DON) worked full time and did not work as the charge nurse when the facility had an average daily occupancy of 60 or more residents. The facility census was 69. Review of the facility's undated job description, Director of Nursing (DON), showed the following:-Our mission is to transform lives through Accountability, Service, Passion, Integrity, Resilience, and Excellence;-The DON is responsible for providing leadership, oversight, and direction to the nursing department to ensure the delivery of high-quality resident care and services;-The DON collaborates with interdisciplinary teams, nursing staff, and healthcare providers to promote resident well-being, clinical excellence, regulatory compliance, and a culture of safety and professionalism;-Key Responsibilities:-Provide visionary leadership, strategic direction, and operational oversight to the nursing department, aligning nursing goals with the facility's mission, vision, and values;-Recruit, hire, train, supervise, and evaluate nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide pharmaceutical services in a manner to ensure the proper storage, destruction, and accountability of medications when the facility did not have a process in place for timely destruction and tracking of the unused medications. A sample of 11 residents' (Resident # 60, #40, #53, #100, #101, #102, #1, #10, #13, #39, #103) medications were located in the medication room waiting to be destroyed. The facility census was 69. Review of the facility policy, dated [DATE], titled Medication Destruction and Diversion Prevention Policy, showed the following:-To ensure safe, secure, and compliant destruction of discontinued, expired, or unusedmedications in accordance with Missouri regulations, Drug Enforcement Administration (DEA) rules, and Center for Medicare and Medicaid Services (CMS) requirements;-For Non-Controlled Medication Destruction Procedure:-Licensed nurse verifies discontinuation or expiration;-Place medication into drug buster…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the nutritional needs of all residents were met when staff failed to prepare pureed diets per approved recipes and failed to provide the approved serving size for pureed meals. The facility census was 69.Review of the facility policy titled, Pureed, revised 10/01/25, showed the following:-Pureed diet menus follow the foods on the regular menu as closely as possible and differ primarily in consistency;-Use an appropriate recipe;-Always refer to the recipe and spreadsheet for directions.Review of the facility's recipe for pureed beef stew showed the following:-Prepare according to the regular beef stew recipe;-Place the number of servings needed, from the regularly prepared recipe into the food processor;-Blend until smooth and serve two #8 scoops (four ounces (oz) per serving.Review of the facility's recipe for beef stew showed the following:-Add oil to large stockpot or saucepan or steam jacketed kettle. [NAME] meat in oil;-Add vegetables, Worcestershire sauce, half of the salt and pepper, water, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-24 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to appropriately store and label food items, failed to discard food items when appropriate per labeling, failed to air dry dishes before stacking, and failed to check dishwasher temperatures, all to ensure proper sanitaiton and food handling practices to prevent contamination. The facility census was 69.1. Review of the 2022 Missouri Food Code showed food shall be protected from contamination by storing the food in a clean, dry location and where it is not exposed to splash, dust, or other contamination.Review of the facility policy titled, Food Storage (Dry, Refrigerated, and Frozen), dated 2020, showed the following:-Food shall be stored on shelves in a clean, dry area free from contaminants;-All food items will be labeled. The label must include the name of the food and the date by which it should be sold, consumed, or discarded;-Discard food that has passed the expiration date, and discard food that has been prepared in the facility after seven days of storing under proper refrigeration;-Leftover contents of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 36 citations
  • Potential for harm · Dcited before2025-11-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all resident representatives were notified of regarding changes in condition in a timely manner when staff failed to inform one resident's (Resident #1) representative of a decline in his/her wound until two days after the decline was documented. The facility census was 64. Review of the facility policy entitled Notification of Changes, dated 10/01/25, showed the following:-This policy is to ensure the facility promptly informs the resident, consults the resident's physician, and notifies, consistent with his/her authority, the resident's representative when there is a change requiring notification;-The facility must inform the resident, consult the resident's physician, and notify, consistent with his/her authority, the resident's representative when there is a change requiring notification;-Circumstances that require notification include accidents, significant changes in resident's physical, mental, or psychosocial condition, circumstances that require a need to alter treatment such as a new treatment or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure staff provided care per standards of practice when staff failed to follow physician orders regarding elevated blood glucose levels and failed to document insulin administration amounts due to elevated blood glucose levels for one resident (Resident #1) of four residents sampled. The facility census was 61. Review of the facility policy entitled Blood Glucose Monitoring, revised 01/13/23, showed the following: -Purpose of the policy was to ensure the effective and accurate monitoring of blood glucose levels for individuals with diabetes or at risk for blood glucose abnormalities; to prevent low or high blood sugar; to guide healthcare professionals, caregivers, and patients in proper blood glucose monitoring practices to ensure safe and effective management of diabetes; -Doctors and nurses are responsible for ordering and interpreting blood glucose tests, providing guidance on target glucose levels, and adjusting medications accordingly; -Caregivers are responsible for regularly checking blood glucose, following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to store food in a manner to protect it from potential contamination when staff failed to store cleaning supplies in a separate area from food; failed to date stored food in refrigerator; failed to keep non-food contact surfaces clean and free of debris; failed to dispose of expired food items; failed to rinse dishes prior to placing them into the sanitizer in the three vat sink and sanitize at the minimum manufacturer's requirements; and failed to control flies in the kitchen. The facility's census was 59. 1. Review of the facility's policy titled, Non-Food Storage, undated, showed chemical and toxic products must be stored in a separate closet, closed cabinet, or outside of the kitchen area. Observation on 02/26/24, at 9:54 A.M., on 02/27/24, at 9:00 A.M., and on 02/28/24, at 8:02 A.M., of the dry food storage area showed cleaning supplies sitting on milk crates with the next table containing fresh bananas and a gold wire rack in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-03-01 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain an effective infection control program for all residents when the facility failed to have a program in place for the prevention of the growth of Legionella bacteria (a bacteria which causes a respiratory disease when breathing in small droplets of water in the air that contain Legionella. It can become a health concern when it grows and spreads in human-made water systems) in the facility water supply or where moist conditions existed. The facility had a census of 59. Review of the Centers for Disease Control and Prevention (CDC) Toolkit for Legionella (also titled Developing a Water Management Program to Reduce Legionella Growth & Spread in Buildings), dated [DATE], showed healthcare facilities need to actively identify and manage hazardous conditions that support growth and spread of Legionella by: -Identifying building water systems for which Legionella control measures are needed; -Assess how much risk the hazardous conditions in those…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-01 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed implement an antibiotic stewardship program when staff failed to adequately track eight residents currently on antibiotics for various infections in the facility by not completing a current and ongoing antibiotic log of residents with active infections, this failure could potentially place all residents at risk of infection. The facility census was 59. Review of the facility policy titled, Infection Control, General, revised on 02/18/24, showed: -It is the policy of the facility to ensure that the infection control program is designed to prevent, identify, report, investigate, and control the spread of infections and communicable disease for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement, provide a safe, sanitary, and comfortable environment; and to help prevent the development and transmission of disease and infection, in accordance with state and federal regulation, and national guidelines; -The facility will establish and maintain an infection prevention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-03-01 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to control the fly population when multiple flies were present in and around eight residents (Residents #54, #52, #41, #35, #2, #6, #46 and #57) and in resident common areas. The facility census was 59. Review showed the facility did not provide a pest control policy. 1 Review of Resident #54's face sheet (admission data) showed the resident admitted to the facility on [DATE]. Review of the resident's quarterly minimum data sheet (MDS - a federally-mandated assessment form completed by facility staff), dated 01/05/24, showed the following: -Moderately impaired cognitive ability; -Required supervision of staff while eating; -Dependent on staff for toileting hygiene and showers; -Substantial/maximum assistance of staff with personal hygiene and dressing. Observation and and interview on 02/26/24, at 11:15 A.M., showed the following: -Resident flat on his/her back in bed in his/her room located on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-01 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement policies to prevent possible abuse, neglect, or misappropriation of residents when the facility failed to complete a Family Care Safety Registry (FSCR - a state registry that provides multiple checks on staff including a Criminal Background Check) or a Criminal Background Check (CBC) prior to hire to ensure two staff (Certified Nursing Assistant (CNA) J and Certified Medication Technician (CMT) K), did not have a disqualifying criminal background that would prevent the staff member from working in a certified long-term care facility; failed to perform an Employee Disqualification List (EDL) check on three staff (CNA J, CNA M, and CMT K); and failed to perform a Nurse Aide (NA) Registry (registry which shows if someone has a Federal Indicator (indicates individuals who had a previous incident involving abuse, neglect, or misappropriation of property that would prevent the employee from working in a certified long-term care facility)) check on two staff (CNA J and Licensed Practical Nurse (LPN) L) out of a sample…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed implement a comprehensive person-centered care for each resident when staff failed to complete a comprehensive and individualized care plan, including interventions, to address the specific needs of four residents (Resident #24, #30, #31, and #38) out of a sample of 22 residents. The facility had a census of 59. Review of the facility's policy, titled Care Plans, dated 01/01/24, showed the following: -It is the policy of the facility to promote continuity of care and communication among staff, increase resident safety, and safeguard against adverse events that are most likely to occur right after admission. Each resident will have a person-centered comprehensive care plan developed and implemented to meet his/her preferences and goals and address the resident's medical, physical, mental, and psychosocial needs; -This facility will help develop and implement a comprehensive person-centered care plan for each resident that includes: measurable objectives…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, facility staff failed to notify the physician of a change in condition for one resident (Resident #30) when the resident complained to a nurse of pain, and stinging and burning in his/her legs, and expressed concerns about the possibility of urinary sepsis (a potentially life-threatening condition that arises when the body's response to infection causes injury to it's own tissues and organs). A sample of 22 residents were reviewed in a facility with a census of 59. Review of the facility policy titled, Resident Change in Condition, dated 01/01/24, showed the following: -The facility will keep the physician, who is in charge of the resident's medical care, informed of the resident's medical condition so they may direct the plan of care as needed; -Notification of the physician should occur promptly when there is a change in the resident's condition; -Examples of change in condition may include new pain; -Staff should document the symptoms and the observations associated with the change in condition and the date and time of contact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a bed-hold policy to one resident (Residents #39), out of a sample of four residents, who transferred to the hospital. The facility census was 59. Review of the facility's policy titled Bed Hold Policy, undated, showed before and at the time the facility transfers a resident for hospitalization or therapeutic leave, the facility will provide resident or resident's representative with written notice explaining the duration of the bed-hold policy. 1. Review of Resident #39's face sheet (a document that gives a patient's information at a quick glance) showed the following: -admission date of 01/28/21; -The resident was his/her own responsible party; -Diagnoses included diabetes (a metabolic disease, involving inappropriately elevated blood glucose levels), reduced mobility, and fracture of right lower leg. Review of the resident's nurse's progress note dated 01/11/24, at 4:39 P.M., showed the following: -Certified nursing assistant (CNA) called him/her to the resident's room to look at the resident's foot. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Minimum Data Sets (MDS - a federally mandated assessment instrument completed by facility staff) were accurate for all residents when staff failed address one resident's (Resident #55) anti-anxiety medication on the resident's MDS. The facility census was 59. Review of the facility's policy titled Resident Assessment Instrument, dated 01/01/24, showed the following: -It is the policy of the facility to adhere to the following procedures related to the proper documentation and utilization of a resident's MDS to ensure a comprehensive and accurate assessment of residents will be completed in the format and in accordance with time frames stipulated by the Department of Health and Human Services Center for Medicare and Medicaid Services (CMS). This assessment system will provide a comprehensive, accurate, standardized, reproducible assessment of each resident's functional capacities and assist staff to identify health problems for care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all dependent residents received services necessary to maintain good grooming and personal hygiene when the staff failed to provide assistance with bathing to two dependent residents (Resident #55 and Resident #31) and failed to provide assistance with shaving to one resident (Resident #55) in out of a sample of two residents. The facility's census was 59. Review of the facility's policy titled Know Your Rights, undated, showed the following: -Residents of nursing homes have rights that are guaranteed by the federal Nursing Home Reform Law. The law requires nursing homes to promote and protect the rights of each resident and stresses individual dignity and self-determination. Many states also include residents' rights in state law or regulation; -Right to self-determination: choice of activities, schedules, health care, and providers, including attending physician; reasonable accommodation of needs and preferences; participate in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the physician signed the Outside the Hospital Do Not Resuscitate (DNR - do not attempt cardiopulmonary resuscitation (CPR-an emergency procedure that is performed when a person's heartbeat or breathing has stopped)) order for two residents (Resident #35 and Resident #57) out of a sample of four residents. The facility census was 59. Review of the facility's policy titled Code Status, (the level of medical interventions a resident wishes to have if their heart or breathing stops), dated [DATE], showed the following: -It is the policy of the facility to honor code status of the resident in accordance to State and Federal Regulations; -During the admission process the Social Services Designee (SSD) or charge nurse will discuss with each resident and/or the person accompanying the resident the following: -Whether they have a preference regarding code status in the event the resident is found without a pulse or respirations; -All DNR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to consistently track and monitor the dry, scaly skin with multiple nodules to bilateral lower extremities skin condition for one resident (Resident #24) and failed to follow, physician ordered blood pressure parameters for determining administration of an antihypertensives (blood pressure) medication for one resident (Resident #54) out of 22 sampled residents in a facility with a census of 59. 1. Review of facility policy titled Skin Assessments, dated 01/01/24, showed the following: -Facility should accurately record any chronic or acute abnormalities of resident's skin; -Skin assessment should be performed and documented weekly; -Nursing assessment should include lesions, redness or rash, edema (swelling), skin tears, abrasions, bruises, pressure injuries, cyanosis (blue color), and surgical wounds. Review of Resident #24's face sheet (a general information sheet) showed the following: -admission date of 05/11/23; -Diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed ensure residents did not experience a reduction in range of motion unless unavoidable when staff failed to evaluate the need for restorative therapy for one resident (Resident #11) who expressed concerns with his/her decreased hand/finger range of motion (ROM) and expressed a desire for restorative therapy. A sample of 22 residents was reviewed in a facility with a census of 59. 1. Review of Resident #11's face sheet showed an admission date of 01/18/19 and readmission date of 01/07/24. Review of the resident's February 2024 physician orders showed: -Dependence on wheelchair, weakness, acquired absence of right and left legs below the knees, chronic pain, type 2 diabetes mellitus with diabetic neuropathy (nerve damage), end-stage kidney disease, and dependent on dialysis (a treatment for people whose kidneys are failing); -An order, dated 01/18/19, for activity as desired or as health permits; -An order, dated 01/28/19, may be seen and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents only had catheters (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid) when necessary when staff obtained an order for a catheter for one resident (Resident #24) without a documented clinical condition that demonstrated necessity. The facility census was 59. Review of the facility policy titled, Indwelling Urinary Catheters, dated 01/01/24, showed it was the policy of the facility that indwelling urinary catheters should be used only when a medical condition exists requiring the use of the catheter. 1. Review of Resident #24's face sheet (document that gives a resident's information at a quick glance) showed the following: -admission date of 05/11/23; -Diagnoses included diabetes mellitus (a metabolic disease, involving inappropriately elevated blood glucose levels), congestive heart failure (CHF - a long-term condition in which the heart can't pump blood well enough to meet the body's needs), and muscle weakness. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all residents maintained acceptable parameters of nutrition, unless unavoidable, when staff failed complete physician ordered weekly weights and failed to care plan weekly weights and new interventions for weight loss for one resident (Resident #36) with weight loss out of two sampled residents. The facility's census was 59. Review of the facility's policy titled Resident Weights and Weight Management, dated 01/01/24, showed the following: -It is the policy of the facility to accurately measure and record residents' weights to provide a baseline and track weights as an indicator of nutritional status and medical condition of the resident. Residents should be weighed on admission and monthly, unless otherwise indicated; -The physician should be informed of a significant change in weight and may order nutritional interventions. Significant weight changes may be described as, but not limited to, greater than or equal to 5% loss in 30 days, greater than or equal to 10% loss in 180 days, gain of three pounds in one day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide respiratory care per standards of practice when staff failed to administer oxygen as ordered for two residents (Residents #31 and #49). The facility census was 59. Review of facility policy titled Supplemental Oxygen, dated 01/01/24, showed the facility shall provide oxygen to any resident with a doctor's order for treatment of certain diseases or conditions. 1. Review of Resident #31's face sheet (a general information sheet) showed the following: -admission date of 04/11/23; -Diagnoses included sleep apnea (a potentially serious sleep disorder in which breathing repeatedly stops and starts), respiratory failure with hypoxia (low levels of oxygen) and hypercapnia (high levels of carbon dioxide in blood), congestive heart failure (CHF - a long-term condition in which the heart can't pump blood well enough to meet the body's needs), and chronic kidney disease. Review of resident's Minimum Data Set (MDS - a federally mandated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide dialysis (the cleaning of the blood with a machine due to the kidneys not working) services per professional standards of practice when the facility failed to have a contract with the dialysis provider, failed to document routine assessment and monitoring of the dialysis site, and failed to document ongoing communication with the dialysis center for one resident (Resident #31) who received dialysis. The facility census was 59. Review of the facility's policy Dialysis Service, dated 02/18/24, showed the following information: -The facility must ensure that residents that require dialysis service receive services consistent with the professional standards of practice, comprehensive person-centered care plan, and residents' goals and preferences; -Facility shall ensure transportation to and from dialysis 1. Review of Resident #31's face sheet (a general information sheet) showed the following: -admission date of 04/11/23; -Diagnoses included diabetes with diabetic neuropathy (nerve damage), congestive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide trauma-informed care in accordance with standards of practice when staff failed to identify, assess, care plan, and provide supportive interventions for one resident (Resident #41) with a diagnosis of Post-Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares and severe anxiety, as well as uncontrollable thoughts about the event) out of one sampled resident. The facility's census was 59. Review showed the facility did not provide a policy related to Trauma Informed Care. 1. Review of Resident #41's face sheet (a document that gives a patient's information at a quick glance) showed the following: -admission date of 09/12/23; -Diagnoses included PTSD, depression, and bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs). Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated comprehensive assessment instrument…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the physician responded timely to a pharmacist's request to discontinue a medication during the monthly drug regimen review for one resident (Resident #54) out of 22 sampled residents in a facility with a census of 59. 1. Review of Resident #54's face sheet showed an admission date of 03/29/23. Review of the resident's quarterly Minimum Data Set (MDS - a federally-mandated assessment tool completed by facility staff), dated 01/05/24, showed the following: -Moderate cognitive impairment; -No symptoms of depression and no problem behaviors; -Diagnoses of compression fracture of spine, coronary artery disease (CAD - caused by plaque buildup in the wall of the arteries that supply blood to the heart), hypertension (high blood pressure), type 2 diabetes mellitus (a metabolic disease, involving inappropriately elevated blood glucose levels), and depression. Review of the pharmacist's recommendations to prescriber (ordering physician), dated 09/11/23, showed: -The pharmacist sent a medication discontinuation request for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident (Resident #30) did not receive unnecessary drugs when staff administered two different antibiotics simultaneously, despite physician directions to the contrary, out of 22 sampled residents in a facility with a census of 59. 1. Review of Resident #30's face sheet showed: -admission date of 09/26/22 and re-admitted on [DATE]; -Diagnoses of type 2 diabetes mellitus, hypertension (high blood pressure), dysuria (painful or uncomfortable urination), muscle weakness, history of sepsis (a potentially life-threatening condition that arises when the body's response to infection causes injury to it's own tissues and organs), and history of urinary tract infections. Review of the resident's current physician orders showed: -An order, dated 10/18/23, for Hiprex (an antibiotic - used to prevent and control urinary tract infections) tablet 1 gram, give one tablet by mouth two times a day for urinary tract infection (UTI). Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview the facility failed to ensure a medication regimen was free from unnecessary psychotropic medications when the facility failed to document target behaviors for administration of antipsychotic medications and reevaluate a gradual dose reduction (GDR-a step wise tapering of a dose to determine if symptoms, conditions, or risk can be managed by a lower dose or if the dose or medication can be discontinued) for one resident (Resident #16) and failed to document use of other non-pharmacological interventions, target behaviors, and adverse reactions for one resident (Resident #57) out of a sample of 22 residents. The facility's census was 59. Review of the facility's policy titled Behavioral Health Services, dated 01/01/24, showed the following: -The behavior management team will meet monthly (for each resident) to review those residents receiving antipsychotic medications; -The goals of the GDR are to achieve the lowest effective dose, to discontinue the medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-01 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to ensure a medication error rate of less than 5% when staff made two errors out of 25 opportunities resulting in an 8% error rate. Staff administered medication when the blood pressure was out of the parameter for medication to be given for one resident (Resident #31) and failed to assess resident's pulse rate prior to administration for one resident (Resident #46) during random medication pass observations. The facility had a census of 59. Review of the facility's Medication Administration Policy, dated 01/01/24, included the following information: -It is the policy of the facility to safely and accurately administer physician ordered medication to each resident. -Record vital signs as ordered before administering medications; -Follow physician orders regarding holding medications based on a vital sign parameter; -Record any vital sign included in the physician's order for the medication. 1. Review of the Resident #31's February 2024 Physician Order Sheet (POS) showed the following: -An order, dated 10/22/23,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-12-10 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to designate a registered nurse (RN) to serve as the Director of Nursing (DON) on a full time basis. The facility census was 61. Record review of a facility document entitled Director of Nursing (undated) , showed the following information: -Objective to maintain effective and efficient operations of the facility, to ensure resident provision of appropriate care, safety and optimal level of functioning; -Daily Tasks included be available at least, within the facility between the hours of 8:00 A.M. and 5:00 P.M., except for prearranged situations; on call for medical issues; review of physician orders against telephone and written orders; hall rounds to monitor resident care (at least twice daily); and monitoring of change of condition charting; -Weekly Tasks included weekly skin audit sheet completed and distributed to members by 3:00 P.M. on Wednesday; standard of care meeting facilitation and documentation; weekly lab tracking; Certified Nurse Aide (CNA) assignment sheets completed, copied and distributed for the next week;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-12-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This deficiency is uncorrected. For previous examples, please refer to the Statement of Deficiencies dated . Based on observation, interview, and record review, the facility failed to provide an effective, thorough program for the prevention of the growth of the Legionella bacteria (a bacteria which causes a respiratory disease when breathing in small droplets of water in the air that contain Legionella. It can become a health concern when it grows and spreads in human-made water systems.) in the facility water supply or where moist conditions existed. Additionally, the facility failed to maintain an effective infection control program when staff failed to wear N95 masks appropriately. The facility census was 61. 1. Record review of the Centers for Disease Control and Prevention (CDC) Toolkit for Legionella (officially titled Developing a Water Management Program to Reduce Legionella Growth & Spread in Buildings) showed that healthcare facilities need to actively identify and manage hazardous conditions that support growth and spread of Legionella by: -Identifying building water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure a clean homelike environment when staff failed to clean one cloth recliner and one cloth couch in the special care unit (SCU). The facility census was 61. 1. Observations of the SCU television room showed the following: -On 12/7/21, at 10:47 A.M., Resident #38 sat on a cloth recliner in the SCU television room. Several dried white spots, some crusted with white debris, stained the arms of the cloth recliner. -On 12/8/21, at 11:37 A.M., and 12/9/21, at 12:17 P.M., the cloth recliner had several dried white spots, some with crusty debris, on the arms and seat of the cloth recliner. The cloth couch had a dark liquid-type substance pooled on the seat of the couch that dripped down the front of the couch. Observation and interview on 12/9/21, at 3:40 P.M., showed the following the cloth recliner in the SCU television room, had several dried white spots, some with crusty debris, on the arms and seat of the recliner. The cloth couch in the SCU television room had a dark stain on the seat of the couch that extended down the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-12-10 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to fully implement the facility's abuse prevention policies when staff did not check the Nurse Aide (NA) Registry prior to hiring four out of ten sampled staff (Registered Nurse (RN) N, [NAME] M, Business Office Manager (BOM) L, and Laundry Services O) to ensure they did not have a Federal Indicator (a marker given to a potential employee who has committed abuse, neglect, or misappropriation of property against residents) prohibiting them to work in a certified facility. The facility's census was 61. Record review of the facility's policy entitled Abuse Prevention, dated 2/18/2015, showed the following: -All applicable licenses or registries shall be called and verification of license obtained; -Written verification of the call shall be placed in the employee's permanent record; -In keeping with the Omnibus Budget Reconciliation Act of 1987 (OBRA), the Human Resources Department will conduct a background investigation that includes a criminal record check as well as personal reference checks on all employees making…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-12-10 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to have a system in place to provide consistent showers for two residents (Residents #48, and #56) who resided on the special care unit and one resident (Resident #4) who resided in the main facility. The facility census was 61. Record review showed the facility did not provide a bathing/showering policy. 1. Record review of Resident #48's face sheet (a document that gives a resident's information at a quick glance) showed the following: -admitted to the facility on [DATE] and readmitted on [DATE]; -The resident had a responsible party; -Diagnoses included depression, cognitive communication deficit (difficulty with any aspect of communication that is affected by disruption of cognition), traumatic brain injury (a form of acquired brain injury, occurs when a sudden trauma causes damage to the brain), and need for assistance with personal care. Record review of the resident's care plan, dated 8/4/21, showed the following: -The resident required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-10 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to routinely provide individualized and meaningful activities to the residents of the Special Care Unit (including Resident #38, Resident #45, Resident #48 and Resident #56) Fifteen residents resided on the SCU and the facility census was 61. Record review of the facility's undated policy titled Activities Meet Interest/Needs of Each Resident, undated, showed the following: -It is the policy of the facility to specify the responsibility to create and sustain an environment that humanizes and individualizes each resident's quality of life by ensuring all staff, across all shifts and departments, understand the principles of quality of life, and honor and support these principles for each resident; and that the care and services provided are person-centered, and honor and support each resident's preferences, choices, values and beliefs; -The facility will provide, based on the comprehensive assessment and care plan and the preferences of each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-12-10 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a a risk/benefit review and document alternatives attempted prior to bed rail use, failed to obtain informed consent for the use of bed rails, and failed to complete a bed rail safety check to include measurements of the bed frame and bed rails for risk of entrapment for three residents (Residents #4, #10, and #34). The facility failed to care plan the use of the bed rail for one resident (Resident #4). The facility census was 61. Record review of a facility document entitled Procedure: Bedrails, date blank, showed the following information: -The facility shall provide adequate management of bedrails to ensure that residents attain or maintain the highest practicable physical, mental, and psychosocial well-being; -The facility will attempt to use appropriate alternatives prior to installing a side or bed rail; -If a bed or side rail is used, the facility will ensure correct installation, use, and maintenance of bed rails,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-10 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide all residents reasonable access to the use of a phone when the facility did not have a phone the one resident (Resident #56) could use to talk with family while on isolation precautions due to coronavirus disease 2019 (COVID-19- an infectious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)). The facility census was 61. Record review showed the facility did not provide a policy related to providing forms of communication with privacy to every resident. 1. Record review of Resident #56's face sheet (a document that gives a patient's information at a quick glance) showed the following: -admission date of 07/28/21; -Resident had a guardian; -No medical diagnoses listed. Record review of the resident's care plan, dated 9/15/21, showed the following: -Interventions related to cognitive function, dementia, or impaired thought process included keeping the resident's routine consistent and trying to provide consistent caregivers as much as possible in order to decrease confusion; -No medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-10 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident and/or the resident's representative in writing of a transfer to a hospital, including the reasons for the transfer, and failed to provide the Ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) a copy of the notification or monthly log showing transfers, for two residents (Residents #4 and #13). The facility census was 61. Record review showed the facility did not provide a policy regarding notifications upon transfer to a hospital. 1. Record review of the facility monthly Transfer/Discharge Log, dated March 2021, showed the following: -Resident #4 was transferred to the hospital on 3/12/2021 for an unplanned evaluation, admitted to the hospital, and returned to the facility on 4/1/2021; -The column marked Resident/Representative Notified in Writing was left blank. Record review of the resident's nurses' progress notes showed the following information: -On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify, document on, and treat new non pressure wounds on the feet of one resident (Resident #45) in a timely manner. The facility's census was 61. Record review of the facility's Wound Prevention Program policy, undated, showed the following: -The purpose of this program is to assist the facility in the care, services and documentation related to the occurrence, treatment, and prevention of pressure as well as, non-pressure related wounds; -Weekly skin checks will be conducted by the licensed nurse. This will be documented in the resident's Electronic Medical Record (EMR); -Daily, during routine care, the Certified Nursing Assistant (CNA) will observe the resident's skin. When abnormalities are noted this will be communicated to the licensed nurse and the licensed nurse will proceed as mentioned in step 2 and complete a Wound Event; -The facility complies with State and Federal guidelines as it relates to wound prevention and definitions. Adherence to these program is under the direction of the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to keep one resident (Resident #56) free from possible harm by not supervising the resident while smoking as care planned and by not providing a receptacle to put used cigarette butts. The facility also failed to keep residents who reside in the special care unit (SCU) free from possible harm by not securing hazardous chemicals, cigarettes, and a lighter in a small storage room in the dining room. Fifteen residents resided on the SCU and the facility census was 61. 1. Record review of the facility's undated policy titled Smoking Policy showed the following: -It is the policy of Roaring River Rehab and Health to allow residents to smoke in designated areas; -Smokers will dispose cigarette butts in the appropriate available receptacles; -Residents who choose to smoke will be assessed upon admission, and quarterly thereafter, to determine if they are able to manage their smoking program independently; -If it is determined by the Smoking…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-12-14 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure resident funds were placed in an account separate from the facility operating account. The facility did not provide residents with refunds of their personal funds from the operating account in a timely manner for four residents (Resident #10, #20, #21 and #22). The facility census was 65. 1. Record review of the facility maintained Accounts Receivable Report for the period 12/01/22 through 12/13/23, showed the following residents with personal funds held in the facility operating account; Resident Amount Held in Operating Account #10 $700.04 #20 $344.26 #21 $928.00 #22 $1,228.05 Total $3,200.35 During an interview on 12/13/23 at 5:00 P.M., the Business Office Manager said credits should have been refunded timely and did not know why the money had not been refunded. MO00228409

    Resident Rights Deficiencies · Deficient, Provider has no plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$46,303 in federal fines across 2 penalties.

  • $41,716 — penalty dated 2024-03-01
  • $4,587 — penalty dated 2023-09-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ASPIRE SENIOR LIVING — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 51.9+1.1 vs chain
Health inspection 3 of 52.6+0.4 vs chain
Staffing 2 of 51.4+0.6 vs chain
Quality measures 3 of 52.5+0.5 vs chain
The other 15 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CHP SNF OPCO HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 10/01/2025
CHP SNF HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2025
CHP SNFCO LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BRODY, MICHAELIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BROWN, BARBARAIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BROWN, DANIELIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
EICKHOFF, PAMELAIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
LEIPHAM, MICHELLEIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
SHEVLYAGIN, VICTORIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
STADTMUELLER, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
HERO HEALTH MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
BRIM, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
CAVERO, FERNANDOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025

CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.0M
Net patient revenuemost recent cost report
-7.3%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 77%Medicare 4%Other / private 19%

About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$226per resident / day
operating cost
$6,863per month
≈ monthly operating cost
$210per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265538. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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