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Aspire Senior Living Joplin

2218 W 32nd Street, Joplin, MO 64804 · For profit - Limited Liability company · 120 certified beds · (417) 623-5264 Medicare & Medicaid certified

Call the home — (417) 623-5264 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jan 20251 actual-harm citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jan 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1905 W 32nd St · (417) 624-2111 · Call to confirm hours
Pharmacy
3201 MC Clelland Blvd · (417) 347-6337 · Call to confirm hours
Grocery
Aldi0.6 mi
2630 McClelland Blvd · (855) 955-2534 · Call to confirm hours
Park
2800 Saint Johns Blvd · (417) 625-4750 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.0%18.1%15.4%better
Long-stay residents who lose too much weight4.4%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.5%1.1%0.9%better
Long-stay residents with a urinary tract infection1.2%2.3%2.0%better
Long-stay residents with depressive symptoms1.9%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.2%4.1%3.3%better
Long-stay residents whose ability to walk worsened8.8%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication25.6%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%90.9%95.3%typical
Long-stay residents with pressure ulcers2.4%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control17.5%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table19.6%23.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.8%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine99.4%63.5%79.4%better
Short-stay residents rehospitalized after admission24.0%26.0%22.6%typical
Short-stay residents with an outpatient ER visit14.4%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.122.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.762.331.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

51.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 189 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

51.0%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
59.4%U.S. median 56.6%
Met the expected recovery
0.41U.S. median 0.31
Therapy hours / resident / day
0.20hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 59.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 96 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF51.0%CMS range 41.6–57.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 7.7–13.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge36.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting82.1%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.9–13.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.081.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.57
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.34
Total nurse hours/ resident / day
0.31
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 120 beds and averages 113.1 residents a day — about 94% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.51 on weekdays — 17% thinner on weekends. RN hours go from 0.49 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2025-05-20)
13
at the previous standard inspection (2023-09-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 11 most serious are shown; the remaining 44 are one tap away and print in full.

  • Actual harm · Gcited before2026-06-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide care per standards of practice when staff failed to complete ordered daily weights, failed to notify physician as ordered regarding excess weight gain, failed to document and monitor the resident's fluid restriction and intake, and failed to care plan new intervention for one resident (Resident #1) with a diagnosis of congestive heart failure (CHF - impaired heart function) contributing to the resident's hospitalization with severe hyponatremia (low sodium), hypervolemia (fluid overload), abdominal distention, and lower extremity edema. The facility census was 111. Review of the facility policy titled Notification of Changes, dated January 2024, showed the following:-The purpose is to ensure resident and/or representative notification of specific changes during the resident's stay at the facility;-The facility must immediately inform the resident, consult with the resident physician, and notify the resident representative when there is a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to establish and maintain a complete infection control program when staff failed to have processes in place to ensure all residents were screened for tuberculosis (TB - a serious illness that mainly affects the lungs and can be spread when a person with the illness coughs, sneezes or sings) when staff failed to complete a two-step test TB test for three residents (Resident #1, #3, and #4). The facility census was 111.Review of the facility policy titled Resident Screening for Tuberculosis, dated October 2025, showed the following:-The facility screens residents for tuberculosis in accordance with the state requirements as part of the overall infection prevention and control program;-Prior to or at the time of admission, all new residents will receive TB screening and testing in accordance with the state requirements;-All initial and follow-up TB tests shall be administered and interpreted (48 to 72 hours for skin tests) by a trained healthcare provider on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure all residents were treated with dignity and respect, when staff did not assist one resident (Resident #4) to leave the dining room to have a soiled brief changed before mealtime. The facility census was 111. Review of a facility policy titled Resident Rights, dated January 2024, showed the following:-The purpose of the policy is to ensure resident rights are protected, respected, and promoted;-The facility will treat each resident with dignity and care for each resident in a manner and environment that promotes quality of life;-The resident has the right to live in the facility and receive services with reasonable accommodation of needs and preferences. 1. Review of Resident #4's face sheet showed the following:-admission date of 03/04/36;-Diagnoses included stroke and congestive heart failure (CHF - impaired heart function). Review of the resident's care plan, dated 03/18/26, showed the following:-Impaired physical mobility;-Assist resident in performing tasks;-Resident dependent on one to two staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-01 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents only self-administered medication after it had been determined to be clinically appropriate when one resident (Resident #2) self-administered insulin injections independently without an assessment to determine competency or a physician order to allow for self-administration and failed to include self-administration of medication on the resident's care plan. The facility census was 111. Review of a facility policy titled Medication Self-Administration, dated 01/30/24, showed the following:-The purpose of the policy is to establish uniform guidelines concerning resident self-administration of medications;-Residents are not permitted to administer medications unless their primary physician writes an order for self-administration of the medication and the interdisciplinary team determines the resident Is able to safely self-administer medications;-An evaluation/assessment of the resident's ability to self-administer medications will be conducted and documented;-The physician order must be signed and dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-01 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to ensure a resident's wishes regarding a Do Not Resuscitate (DNR- an order signed by a physician that instructs healthcare providers not to perform cardio-pulmonary resuscitation (CPR - an emergency procedure that is performed when a person's heartbeat or breathing has stopped) if a resident's breathing or heart stops) order was honored when staff performed CPR for one resident (Resident #1). The facility census was 111. Review of the facility's policy titled, Basic Life Support/CPR, revised [DATE], showed the following:-The purpose of the policy is to ensure that properly trained personnel are available to provide basic life support to residents requiring emergency care prior to the arrival of emergency personnel, and subject to accepted professional guidelines, resident advance directive (written instructions recognized under state law relating to the provision of care if the resident is incapacitated), and physician orders;-Potential rescuers will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to meet the needs of each resident when a nurse reinitiated an order for Naltrexone (medication used to treat alcohol and opioid disorders) without a physician order for one resident (Resident # 5). The facility census was 111.Review of the facility policy titled Medication Administration, dated October 2025, showed medications are administered by licensed nurses, or other staff legally authorized to do so, as ordered by a physician and in accordance with professional standards of practice. 1. Review of Resident #5's face sheet (a document that gives a resident's information at a quick glance) showed the following:-admission date of 04/22/26;-Diagnoses included alcohol abuse. Review of the resident's current Physician Order Sheet (POS) showed the following:-An order, dated 04/22/26, for Naltrexone tablet 50 milligrams (mg), give 0.5 tablet by mouth in the morning for alcohol abuse. The order was discontinued on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility staff failed to ensure all residents were free of significant medication errors when staff failed to administer insulin for two residents (Resident #1 and #6) per physician order. The facility census was 111.Review of a facility policy titled Medication Administration, dated October 2025, showed the following:-Medications are administered by licensed nurses, or other staff legally authorized to do so, as ordered by a physician and in accordance with professional standards of practice;-Obtain and record vital signs and hold medication when vital signs are outside of the prescribed physician standards;-Sign the Medication Administration Record (MAR) after medication administration;-Report and document any adverse side effects or refusals. Review of a facility policy titled Medication Errors and Drug Reactions, dated January 2024, showed the following:-The purpose is to establish guidelines for reporting and recording of medication errors to safeguard the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-19 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Deficiency Text Not Available

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0728 — failed to protect against nurse-aide misconduct — pattern
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure nurse aides (NA) were certified within the required time frame when four NAs (NA A, NA B, NA C, and NA D) continue to work with residents beyond four months without being certified. The facility census was 106.Review of the facility policy titled, Policy, Hiring of Non-Certified Nurse Aides(Missouri), undated, showed the following:-To establish guidelines for recruitment, hiring, training, supervision, and certification of individuals who are not yet certified Nurse Aides (CNAs) but employed as nurse aides and trains at the facility;-The facility may hire individuals who are not currently certified as CNAs to work as nurse aides trainees, provided they meet the state and federal requirements. The trainees must complete an approved CNA training program and pass a state exam within the required timelines;-The facility may not permit trainees to continue working in resident care if they fail to meet the certification timelines or exam requirements.1. Review of the facility's hiring records showed NA A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-18 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to have procedures in place to ensure the accurate dispensing and documentation of medication administration when staff left medication in a resident's room unsupervised for one resident (Resident #1) and when six medication cups with medication in them were left not administered in the medication cart labeled with room numbers for four residents (Resident #2, #3, #4, and #5) or unlabeled. The census was 106.Review of the facility's policy titled, Medication Self-Administration, dated 01/30/24, showed the following:-The purpose is to establish uniform guidelines concerning resident self-administration of medications. The resident has a right to self-administer medication unless the interdisciplinary team has determined that this practice is unsafe for an individual resident;-Residents are not permitted to administer or retain any medication in their room unless their primary physician writes an order for self-administration, or the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · Dcited before2025-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care per standards of practice when staff failed to document assessment, monitoring, and physician notification of a fall with injury for one resident (Resident #1) resulting in staff on following shifts not being aware of the need of fall follow-up monitoring. The facility census was 110. Review of the facility's policy, Fall Prevention Program, dated 10/01/25, showed the following: -A ''fall refers to unintentional change in position coming to rest on the ground, floor or onto the next lower surface (e.g., onto a bed, chair, or bedside mat) or the result of an overwhelming external force (e.g., a resident pushes another resident). An intercepted fall occurs when the resident would have fallen if they had not caught themselves or had not been intercepted by another person - this is still considered a fall. If there is a loss of balance during supervised therapeutic interventions and the resident comes to rest on the ground, floor, or next lower surface despite the clinician's effort to intercept the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a process in place that established receipt and disposition of all controlled drugs when staff failed to document medications reconciliation upon discharge for one resident (Resident #1) resulting in a card of 30 Percocet (oxycodone-acetaminophen - a brand-name prescription pain medication containing a combination of two drugs: the opioid oxycodone and the non-opioid pain reliever acetaminophen) 5-325 milligrams (mg) for one previously discharged resident (Resident #2) being sent home with the resident (Resident #1). Three residents were sampled in a facility with a census of 112.On 10/14/25, the Administrator became aware of the noncompliance that occurred on 10/10/25 related to medication being sent home with the wrong resident. The Director of Nursing (DON), who was aware of the error and did not report it timely, was terminated. The Administrator completed an investigation, implemented new audits and policies to prevent future errors, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2025-05-20 · tag F0728 — failed to protect against nurse-aide misconduct — widespread
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure six nurse aides (Nurse Aide (NA) A, NA AA, NA V, NA W, NA X, NA Y, NA Z) of sixteen sampled NAs, completed a certified nurse aide (CNA) training program within four months of employment in the facility as a nurse aide. The facility census was 105. Review showed the facility did not provide a policy regarding nurse aide certification or training. Review of the facility provided list of current NA staff showed sixteen staff on the list. Six NA staff had been employed greater than 120 days. 1. Review of NA AA's personnel file showed the following: -Date of hire of 10/02/24 (seven months and eighteen days since date of hire); -Staff did not have documentation NA AA had completed the nurse aide training program. Review of the state agency CNA registry, on 05/21/25, showed NA AA not listed with an active certificate. 2. Review of NA V's personnel file showed the following: -Date of hire of 10/15/24 (seven months and five days since date of hire); -Staff did not have documentation NA V had completed the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to keep food safe from potential contamination at all times when staff failed to air dry dishes, failed to ensure the ice machine had a proper air gap, and failed to keep kitchen surfaces clean and free of food debris. The facility census was 105. 1. Review of the Food and Drug Administration (FDA) 2022 Food Code showed the Items must be allowed to drain and to air-dry before being stacked or stored. Stacking wet items such as pans prevents them from drying and may allow an environment where microorganisms can begin to grow. Review of the facility policy titled Cleaning of Miscellaneous Equipment and Utensils, dated 09/03/19, showed dishes were to be allowed to air dry. Observations on 05/12/25, at approximately 10:55 A.M., of the kitchen area showed the following dishes were wet and placed in a manner that trapped water preventing air movement and trapping moisture: -Twenty-two plastic trays; -Sixty-one ceramic plates; -Seventy-two plastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-20 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the facility's quarterly Quality Assurance Performance Improvement (QAPI) Committee meetings occurred at least quarterly and included the required staff. The facility census was 105. Review of the facility policy entitled Quality Assurance/QAPI, dated 11/28/19, showed the following: -The program monitors data, analyzes and improves its performance to improve resident outcomes. It recognizes that value in healthcare is the appropriate balance between good measures, excellent care, services and cost; -QAPI Committee will meet quarterly and the facility QAPI team will meet at a minimum monthly. Performance Improvement Project (PIP) committees will meet weekly and report to QAPI Committee concerns. At a minimum, one PIP will be charted per year; -Input is obtained from facility staff on a monthly basis through the QAPI committees. The committees are responsible for talking to their employees before reporting findings to QAPI. Residents/Families have input through resident/family council and satisfaction surveys; -The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-20 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote and facilitate the right of self-determination for every resident when staff failed to honor reasonable shower preferences for four residents (Resident #76, #92, #29, and #74) . The facility census was 105. Review of the facility's policy titled Hygiene and Grooming, from the Nursing Guidelines Manual, dated October 2010, showed the following information: -Good hygiene and grooming help prevent the spread of infection and promote the resident's feelings of self-worth and dignity; -Services may be provided on a varying schedule when a physician's order or physician documentation of a medical contraindication exists or when the resident needs services more frequently; -Resident preferences for time of day, type of bath, and frequency of bath should be honored to the extent possible; -Family members or social service staff may be called upon to assist when the resident refuses appropriate hygiene or grooming measure by nursing staff;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide a comfortable and homelike environment by failing to ensure the facility was in good repair, when staff failed to maintain a window screen for two residents (Resident #76 & #90), when staff failed to repair wall damage in one resident's (Resident #5) room, and when staff failed to maintain a clean shower on 200 hall. The facility census was 105. Review showed the facility did not provide a policy related to environment repairs. 1. Review of Resident #76's face sheet (a brief information sheet about the resident) showed an admission date of 06/24/23. Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated comprehensive assessment completed by facility staff), dated 03/26/25, showed the resident had moderate cognitive impairment. Review of Resident #90's face sheet showed an admission date of 09/27/24. Review of the resident's quarterly MDS, dated [DATE], showed the resident had severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-20 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that staff notified the resident and/or the resident's representative in writing of a transfer to a hospital and failed to provide the bed hold policy at the time of transfer for six residents (Residents #41, #61, #78, #1, #306, and #25). The facility census was 105. Review of the facility's policy entitled Transfer, Discharge and Therapeutic Leaves (including Against Medical Advice (AMA)), dated 06/26/19, showed the following: -The resident has the right to refuse involuntary transfer out of or discharge from the facility under certain circumstances; -Transfer meant the moving of a resident from the facility to another legally responsible institutional setting. Discharge meant the moving of a resident to a non-institutional setting when the releasing facility ceases to be responsible for the resident; -According to federal regulations, the facility must permit each resident to remain in the facility, and not transfer or discharge the resident from the facility unless the transfer or discharge is necessary for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-20 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure three residents (Residents #53, #92, and #25) and/or their representative were invited to participate in the resident's quarterly care plan meeting. The facility census was 105. Review of facility policy titled Person Centered Care Plans, dated August 2018, showed the following: -Person centered plans of care are developed by the interdisciplinary team, to coordinate and communicate care approaches and goals of the resident; -The interdisciplinary plan of care committee may consist of nursing personnel having knowledge of the resident; Activities Director; Social Services Director; Dietary Manager/Registered Dietician or other members of Food & Nutrition Service; licensed therapists; attending physician; the resident; the resident family members and/or other representatives; -The Registered Nurse, or designee, should provide a list of the resident names, dates, and times for care plan meetings, two weeks in advance, to other team members. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-20 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who were unable to carry out their own activities of daily living (ADLs) received the necessary services to maintain grooming and personal hygiene when staff did not perform or address toenail care for three residents (Residents #84, #10, and #64) of eight residents reviewed for nail care. The facility census was 105. Review of the facility's policy entitled Hygiene and Grooming, dated 10/01/10, showed the following: -Good hygiene and grooming help prevent the spread of infection and promote the resident's feelings of self-worth and dignity; -Guidelines for provision of hygiene and grooming services include shower, tub or complete bed bath, as needed; -Family members or social service staff may be called upon to assist when the resident refused appropriate hygiene/grooming measures by nursing staff; -Nail care is a part of grooming. 1. Review of Resident #84's face sheet showed the following information: -readmission date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an environment as free from possible accident hazards when staff failed to complete an assessment for, failed to monitor, and failed to care plan smokeless tobacco use for one resident (Resident #76). The facility census was 105. Review showed the facility did not provide a smokeless tobacco policy. 1. Review of Resident #76's face sheet (a brief information sheet about the resident) showed the following information: -admission date of 07/01/19; -Diagnosis included hemiplegia (paralysis on one side of the body) and hemiparalysis (weakness on one side of the body) following cerebral infarction (stroke, a condition where blood flow to the brain is interrupted, causing brain tissue to die) affecting left non-dominant side, memory deficit following cerebral infarction, anxiety disorder, and nicotine dependence. Review of the resident's care plan, updated 03/26/25, showed the following: -Resident had stroke resulting in left sided weakness in March 2023; -Staff should review activity of daily living (ADL)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure that residents who needed respiratory care were provided such care, consistent with professional standards of practice, when staff did not obtain clarified orders for the use of supplemental oxygen for three residents (Residents #34, #65, and #41). The facility census was 105. Review of the facility's policy entitled Oxygen Administration, dated date, showed the following: -Purpose was to administer high purity oxygen for the treatment of certain diseases or conditions; -Oxygen should be administered under orders of the attending physician, except in the case of a emergency. In an emergency, oxygen may be administered without physician's order; however, the order should be obtained immediately after the crisis is under control; -Obtain physician's orders for the rate of flow and route of administration of oxygen (i.e., by tank, concentrator, nasal cannula (tubing), mask, etc.); -Explain the procedure to the resident. Assemble the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-20 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have sufficient staff to meet the needs of the residents resulting in staff failing to answer call lights in a timely fashion for three residents (Resident #14, #39, and #61). The facility census was 105. Review showed the facility did not provide a policy related to call light response. 1. Observations on 05/14/25, at 8:23 P.M., showed the following: -Two call lights alarming on the 100 hall and Resident #14, Resident #39, and Resident #61 call lights alarming on the 500 hall; -Resident #41 yelling out on the 500 hall; -Resident #31 yelling for staff to help Resident #41 on the 500 hall; -Registered Nurse (RN) JJ passed medications to Resident #50 on 500 hall; -At 8:27 P.M., RN JJ entered Resident #41 room gave resident reassurance; -At 8:32 P.M., Resident #41 continued crying out; -At 8:34 P.M., Nurse Aide (NA) KK overhead paged from the nursing station for Certified Nurse Aide (CNA) F to come to the nursing station; -At 8:35 P.M., NA KK walked down 500 hall looking for another aide. He/she did not look…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 5. Review of the facility policy entitled Tuberculosis Screening, dated 11/14/16, showed the following: -Purpose was to prevent the spread of tuberculosis through early detection of the disease in residents/guests and employees; -Upon admission, residents should receive the PPD (purified protein derivative) two-step screening. If screening was done by the transferring hospital, it must have occurred within 30 days prior to nursing home admission; -Any resident with positive active TB, or suspicious symptoms, should be discharged to a hospital. The county health department should be notified within twenty-four hours; -Method one includes apply first test; read results in 7 days, and if result is negative (0-9 millimeter (mm) induration) apply second test the same day. Read results in 72 hours and use the second test as the baseline. -Method two includes -apply first test; read results in 72 hours; if result is negative apply second test 1 to 3 weeks later and read results of second test in 72 hours. Use the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all residents were treated in a dignified manner when staff failed to remove two hospital bracelets from one resident's wrist (Resident #306) until 12 days after discharging from the hospital. The facility census was 105. Review of the facility policy titled Federal Rights of Residents/Guests, dated 11/28/16, showed the following: -The resident has a right to a dignified existence, self-determination, and communication with access to persons and services inside and outside the facility; -The resident has the right to exercise his/her rights as a resident of the facility and as a citizen or resident of the United States; -The resident has a right to be treated with respect and dignity; -The facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his/her quality of life, recognizing each resident's individuality. 1. Review of Resident #306's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-20 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all residents' drug regimes were free from unnecessary drugs when staff failed to specify a diagnosis for use of a psychotropic medication for one resident (Resident #37). A sample of eight residents was reviewed in a facility with a census of 105. Review of the facility's policy titled, Psychotropic Medication Use, dated 12/01/02, showed the following: -Psychotropic drug is any medication that affects brain activities associated with mental processes and behavior; -All medications used to treat behaviors must have a clinical indication. 1 Review of Resident 37#'s face sheet (resident's information at a quick glance) showed the following: -admission date of 08/26/24; -Diagnoses included major depressive disorder (persistent feelings of sadness), visual hallucinations (seeing things that are not actually present), and anxiety disorder (excessive fear and worry). Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment tool completed by facility staff), dated 04/10/25, showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-20 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow appropriate discharge procedures when staff failed to complete discharge and/or transfer documentation in the medical record for one resident (Resident #14). The census was 105. Review of the facility's policy entitled Transfer, Discharge and Therapeutic Leaves (including Against Medical Advice (AMA), dated 06/26/19, showed the following: -The resident had the right to refuse involuntary transfer out of or discharge from the facility under certain circumstances; -Transfer meant the moving of a resident from the facility to another legally responsible institutional setting. Discharge meant the moving of a resident to a non-institutional setting when the releasing facility ceases to be responsible for the resident; -According to federal regulations, the facility must permit each resident to remain in the facility, and not transfer or discharge the resident from the facility unless the transfer or discharge is necessary for the resident's welfare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to refer a Pre-admission Screening and Resident Review (PASARR) resident who had a negative Level I Preadmission Screen, who was later identified with a new mental disorder diagnosis, to the appropriate state designated authority for a Level II PASARR evaluation and determination for one resident (Resident #25) out of 8 sampled residents. The facility census was 105. Review showed the facility's policy titled Preadmission Screening Resident Review, revised on 06/2009, showed the following: -Preadmission screening of nursing home patients to establish a Level I Determination is a federal requirement; -The intent of a preadmission screening is to ensure that all individuals with a mental illness or mental retardation are appropriately placed in a nursing facility, have medical needs that outweigh their mental needs and receive appropriate services; -The nursing home is responsible for assessing a resident's status on an ongoing basis to identify any significant change. Those identified through the PASARR process as having an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in accordance with professional standards when staff failed to notify the physician and family of frequent refusal of medications for one resident (Resident #40) for review of medication regimen and failed to complete accu-checks (blood glucose level checks) as ordered when one resident (Resident #25). The facility census was 105. 1. Review of the facility titled General Dose Preparation and Medication Administration, dated January 2013, showed the following: -Facility staff should comply with facility policy, applicable law, and the State Operations Manual when administering medications; -After medication administration, facility staff should document necessary medication administration information. Review of the facility policy titled Resident Medication Rights, dated January 2013, showed the following: -Facility staff should document when a resident refuses a medication or treatment; -Facility staff should discuss the health and safety consequences of refused medication or treatments with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to provide pharmaceutical services to meet the needs of each resident when staff failed to obtain and administer eye drop medications as ordered for one resident (Resident #1) Review of the facility policy titled Medication Shortages / Unavailable Medications, dated January 2013, showed the following: -This policy sets forth procedures relating to medication shortages and unavailable medications; -Upon discovery that facility has an inadequate supply of a medication to administer to a resident, facility staff should immediately initiate action to obtain the medication from pharmacy; -If the medication shortage is discovered at the time of medication administration, facility staff should immediately take the action as follows: -If a medication shortage is discovered during normal pharmacy hours, the facility nurse should call pharmacy to determine the status of the order. If the medication has not been ordered, the licensed facility nurse should place the order or reorder for the next scheduled delivery. If the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure residents were free of any significant medication errors when staff failed to prime the insulin pens for two residents (Residents #156 and #100). The facility census was 105. Review of a facility policy titled General Dose Preparation and Medication Administration, revised 01/01/13, showed the following: -Facility staff should comply with facility policy regarding medication administration and should comply with applicable law and the State Operations Manual when administering medications; -Verify each time a medication is administered that it is the correct medication, at the correct dose, route, rate, and time, for the correct resident; -Follow manufacturer medication administration guidelines. Review showed the facility did not provide a policy specific to the administration of insulin using pre-filled pens. Review of manufacturer guidelines for an insulin lispro KwikPen (rapid action insulin) showed the following: -Prime the pen by dialing the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-20 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide timely dental services for all residents when staff failed to identify the need for and obtain dental services for one resident (Resident #306) when his/her dentures were missing. The facility census was 105. Review of the facility's policy titled Dentures, Cleaning and Storing, dated 10/01/10, showed the following information: -Oral hygiene should be provided twice daily, unless documented by the physician as medically contraindicated, or the resident desires more frequent hygiene; -Clean dentures by brushing them with a denture cleaner or toothpaste; -Keep dentures in a cup in the bedside table until the resident is ready to replace them. 1. Review of Resident #306's face sheet (resident's information at a quick glance) showed an admission date of 07/29/24 and readmission date of 05/01/25. Diagnoses included transient ischemic attack (a temporary disruption of blood flow to the brain, leading to stroke like symptoms). Review of the resident's discharge assessment Minimum Data Set (MDS - a federally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to prevent misappropriation of resident property for all residents when one resident's (Resident #1) money was stolen from the lockbox kept in the resident's dresser in the facility. The facility census was 104. Review of the facility policy titled, Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown source, Exploitation, dated 02/08/18, showed the following: -All residents have the right to be free from abuse, neglect, exploitation, and misappropriation of resident/guest property; -The facility's policy strictly prohibits the abuse, neglect, exploitation and involuntary seclusion of residents. The policy also prohibits the misappropriation of resident's property. This policy against abuse, neglect, exploitation and misappropriation of resident property includes abuse by any other person; -Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful, temporary or permanent use of a resident's belongings or money without the resident's consent. Acts…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 1. Please refer to event ID XMKY12, exit date 11/21/24. MO00245443, MO00244807 Based on interviews and record review, the facility failed to protect all residents from misappropriation of resident property when belongings for one resident (Resident #1), including purse, wallet, debit cards, ID cards, and money, went missing while the resident resided at the facility. The facility census was 106. Review of the facility policy titled, Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown source, Exploitation, dated 10/15/22, showed the following: -All of our resident have the right to be free from abuse, neglect, exploitation, and misappropriation of resident/guest property; -The facility's policy prohibits the misappropriation of resident's property; -This policy against abuse, neglect, exploitation and misappropriation of resident property includes abuse by any other person; - Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect all residents from misappropriation of resident property when belongings for one resident (Resident #1), including purse, wallet, debit cards, ID cards, and money, went missing while the resident resided at the facility. The facility census was 106. Review of the facility policy titled, Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown source, Exploitation, dated 10/15/22, showed the following: -All of our resident have the right to be free from abuse, neglect, exploitation, and misappropriation of resident/guest property; -The facility's policy prohibits the misappropriation of resident's property; -This policy against abuse, neglect, exploitation and misappropriation of resident property includes abuse by any other person; - Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful, temporary or permanent use of a resident's belongings or money without the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care per standards of practice when facility staff failed to update orders and continue medications upon one resident's (Resident #1) return to the facility from the hospital, resulting in the resident not receiving any medication for one day. The facility census was 114. Review of the facility policy titled, admission of a Resident, effective October 2010, showed the following: -The admission process was intended to obtain all the information as possible about the resident for the development of comprehensive plans of care and to assist the resident in becoming comfortable in the facility; -To obtain a complete document of the physician's plan of care at the time of admission the resident's medical record should include treatments and medications; -The admitting licensed nurse should transcribe all physicians' orders from the transfer sheet (if transferred from another health care institution), or from the physician directly (if admitted from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-11 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility staff failed to employ a qualified dietary manager for food and nutrition services with accredited education in food service management. The facility census was 107. Review of the facility's job description titled Dietary Manager, dated 06/30/03, showed the following: -The Dietary Manager is to assist in planning, organizing, developing and directing the overall operation of the dietary department in accordance with current federal, state, and local standards governing the facility and as may be directed by the administrator and/or dietary consultant; -The Dietary Manager is to ensure that qualify nutritional services are provided on a daily basis and that the dietary department is maintained in a clean, safe and sanitary manner; -The Dietary Manager must be a Certified Dietary Manager in good standing or in training to satisfactorily complete the requirements to become a Certified Dietary Manager; -The Dietary Manager must comply with all Quality Assurance and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure food was protected from possible contamination, and in accordance with professional standard of practice, while stored, prepared, and served when staff stacked wet dishes, failed to seal and date open food items, and failed to keep all of the kitchen areas clean and free of debris. The facility census was 107. 1. Review of the Food and Drug Administration (FDA) 2013 Food Code showed the following information: -Clean equipment and utensil shall be stored in a self-draining position that allows air drying; -Items must be allowed to drain and to air-dry before being stacked or stored; -Stacking wet items prevents them from drying and may allow an environment where microorganisms can begin to grow. Review of the facility's policy titled, Cleaning of Miscellaneous Equipment and Utensils, dated 09/03/19, showed water pitchers should be air dried. Observation on 09/05/23, at 10:49 A.M., showed the following dishes were wet and stacked upside down, on top of each other, trapping water inside (allowing for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to keep the kitchen area clean and free of debris that could potentially come in contact with food being served. This has the potential to harm all residents. The facility census was 107. Record review of the facility policy titled, Cleaning Schedules, dated 8/11/2018, showed the following information: -The purpose of a cleaning schedule is to prevent the spread of bacteria that may cause food borne illnesses; -The cleaning schedule should include the frequency of cleaning for each person responsible. 1. Observation on 9/5/23, at 10:55 A.M., of the kitchen showed the following: - Thick cobwebs were found covering the window, above the sink window; -There is a light film of greasy-lint mixture, covering the air conditioner; -The ceiling, ceiling, especially around the vents and above the oven, are dirty with the same greasy mixture; -The gas pipe going from the stove up into the ceiling, is also covered with the greasy/lint mixture. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-11 · tag F0922 — failed to maintain the building's systems — widespread
    Have enough backup water supply for essential areas of the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure staff were aware of the emergency water policy and that a minimum amount of water was kept on hand at all times in case of emergency. The facility census was 107. Review of the facility's policy titled Water Service Interruption, undated, showed the following information: -Purpose to ensure water is available to the facility for both consumption by residents and staff, and for use in residents care, such as bathing; -As part of disaster planning, the facility should prepare a contingency plan, in the event of the loss of normal water supply, for each department; -The Administrator is to notify the appropriate state agency regarding interruption of water supplies to the facility; -All staff, residents, and visitors should be notified; -Disaster plans for the provision of emergency water supplies should be implemented. 1. Review of the facility's policy worksheet, provided in which the Regional Dietary Manager (RDM), showed the amount of required needed was based on 110 residents. The following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-11 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide showers/baths per resident preferences and failed to care plan shower/bathing preferences for three residents (Resident #92, #88, and #96). The facility census was 107. Review of the facility policy titled Hygiene and Grooming, dated 10/01/10, showed the following: -Guidelines for the provision of hygiene and grooming services are shower, tub, or complete bed bath, as needed; -Resident preferences for time of day, type of bath, and frequency of bath should be honored, to the extent possible; -Family members or social service staff may be called upon to assist when the residents refuse appropriate hygiene/grooming measures by nursing staff; -Residents should be encouraged to groom themselves whenever possible. 1. Interviews during the Resident Council Meeting held on 09/07/23, at 2:00 P.M., showed the following: -Resident #42 said it was hard to get one shower a week, so two is about impossible; -Resident #82 said he/she has gone two weeks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident and/or the resident's representative in writing of a transfer or discharge and failed to provide the ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) a copy of the transfer and discharge notification for four residents (Residents #75, #60, #68, and #43), of four sampled residents. The facility census was 107. Review of the facility policy,titled Transfer, Discharge and Therapeutic Leaves (including AMA (against medical advice)), dated 06/26/19, showed the following: -The resident has the right to refuse involuntary transfer out of a or discharge from the facility under certain circumstances; -Emergency discharges should occur only for medical reasons, or for the immediately safety and welfare of a resident or other resident; -Emergency transfer procedures should include the following: -Obtain physician's order for emergency transfer or discharge, stating the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written information to the resident, or resident representative ,regarding the facility bed hold policy at the time of transfer to the hospital for three residents (Residents #75, #60, and #43) of four sampled residents. The facility census was 107. Review of the facility policy,titled Transfer, Discharge and Therapeutic Leaves (including AMA (against medical advice)), dated 06/26/19, showed the following: -The resident has the right to refuse involuntary transfer out of a or discharge from the facility under certain circumstances; -Emergency discharges should occur only for medical reasons, or for the immediately safety and welfare of a resident or other resident; -Emergency transfer procedures should include the following: -Obtain physician's order for emergency transfer or discharge, stating the reason the transfer or discharge is necessary on an emergency basis; -Complete and send with the resident a transfer form which documents current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to obtain informed consent for the use of side rails (bed rails) prior to installation for three residents (Resident #96, Resident #317, and Resident #311 and failed to obtain physician's orders for side use and failed to care plan side rail use for two residents (Resident #96 and #317). The facility's census was 107. Review of the facility's policy titled Bed Rail Use, effective 10/26/22, showed the following: -Bed rails are used to enable a resident to become more functionally independent and when the medical condition of the resident requires the use of a bed rail; -Bed rails could be considered a form of physical restraint; therefore, the need for bed rails should be identified in the resident assessment, and the plan of care, per guidelines and regulatory requirements; -Bed rails may be used to help a resident position or turn him/herself. Provide instructions to the resident as needed. The interdisciplinary team should determine if the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure all residents' a dignified existence when staff treated one resident (Resident #164) in an undignified and disrespectful manner and when staff did not utilize a dignity cover for one resident's (Resident #311) catheter (a flexible tube inserted in the bladder) bag while he/she ambulated in the hallway. The facility census was 107. Review of a facility policy entitled Federal Rights of Residents/Guest(s), dated 11/28/16 showed the following: -The resident has a right to a dignified existence; -The resident has the right to be treated with respect and dignity; -The facility must treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his/her quality of life, recognizing each resident's individuality. 1. Review of the Resident #164's face sheet (gives basic profile information) showed the following: -admission date of 09/03/23; -Diagnoses included orthopedic aftercare following surgical amputation, acquired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility to provide services to maintain good personal hygiene for all dependent residents when staff failed to provide sufficient bathing opportunities to two dependent residents (Resident #22 and #60) which resulted in the resident being noticeably dirty. The facility census was 107. #60 Review of the facility policy titled Hygiene and Grooming, dated 10/01/10, showed the following: -Guidelines for the provision of hygiene and grooming services are shower, tub, or complete bed bath, as needed; -Resident preferences for time of day, type of bath, and frequency of bath should be honored, to the extent possible; -Family members or social service staff may be called upon to assist when the residents refuse appropriate hygiene/grooming measures by nursing staff; -Residents should be encouraged to groom themselves whenever possible. 1. Review of the Resident #22's face sheet (quick summary of the resident's medical information) showed the following information:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure all staff were trained on where to find a resident's choice of code status (whether or not the wish to receive cardiopulmonary resuscitation (CPR - hands-on emergency intervention used to restore heartbeats and breathing) if a person's heart stops or he/she stops breathing), failed to obtain a physician's order for DNR code status for one resident (Resident #92), and failed to ensure one resident's (Resident #62) code status matched throughout the medical record. A sample of 14 residents were reviewed in a facility with a census of 107. Review of the facility policy, titled Advanced Directives and Refusal of Treatment, dated [DATE], showed the following: -The purpose of the policy for Do Not Resuscitate Orders (DNR - resident does not wish to receive CPR) to clearly enunciate the circumstances under which a physician may enter a DNR order into a resident medical record and the practice to be followed when a physician issues such an order; -When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to document assessment and monitoring of a pressure ulcer (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) for one resident (Resident #327) of three sampled residents. The facility census was 107. Review of a facility policy entitled Protocol for Certified Nuse Aide (CNA) and Licensed Nurse Skin Inspections - Guidelines, revised 11/1/22, showed the following: -Intent is to identify any skin concerns in residents immediately and implement early intervention; -CNAs will conduct body inspections of residents at risk for pressure sores on a daily basis. Any skin concern identified by the CNA will be reported to assigned Licensed Nurse immediately; -Licensed Nurses will conduct body inspection of residents at risk for pressure sores on a weekly basis; -Nurse identifying concern should evaluate wound and notify physician for initial treatment orders; -Any skin concerns identified will be presented at the morning meeting; -Weekly results…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure appropriate treatment and services to prevent possible urinary tract infection (UTI - (infection in any part of the urinary system, the kidneys, bladder) when staff failed to ensure the catheter drainage bag (bag collect urine from tube attach to a catheter (tube) that is inside the bladder) of one resident (Resident #68), with a prior history of UTIs, did not set or drag on the floor under the wheelchair or in the resident's room. Three residents were sampled in a facility with a census of 107. Review of the facility policy titled Urinary Catheter Care, dated 07/12/11, showed catheter tubing and drainage bags are kept off the floor to prevent contamination. 1. Review of Resident #68's face sheet (brief information sheet about the resident) showed the following: -admission date of 03/16/23; -Diagnosis included hemiplegia (muscle weakness or partial paralysis on one side of the body that can affect the arms, legs, and facial muscles) following cerebral infarction (stroke) affecting the left non-dominant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to treat one resident (Resident #250) with dignity and respect. A sample of 23 residents was selected for review in a facility with a census of 114. Record review of facility's policy titled Resident/Guest Rights, dated November 2016, showed the following: -The resident/guest has the right to a dignified existence; -A facility must treat each resident/guest with respect and dignity and care for each resident/guest in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life, recognizing each resident/guest(s) individuality. 1. Record review of the Resident #250's face sheet (a document that gives a resident's information at a quick glance) showed the following: -admission dated 7/1/19; -Diagnoses including Parkinson's disease (disorder of the central nervous system that affects movement, often including tremors), major depressive disorder, and anxiety disorder. Record review of the resident's quarterly Minimum Data Set (MDS), federally mandated assessment instrument completed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-06 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff administered medications with an error rate of less than 5.0 percent when staff made two errors out of 29 opportunities, resulting in an error rate of 6.8 percent. This affected two residents (Resident #202 and Resident #46). The facility census was 114. Record review of the Tresiba (a long-acting insulin) website guidance, dated 9/2015, showed the following: -Prime (referred to as an air shot) the flex pen before each injection; -Turn the dose selector to select two units; -Press and hold the dose button; -Make sure a drop appears; -Priming the flex pens removes the air from the needle and cartridge that may collect during normal use and ensures the pen is working correctly; -Failure to prime the flex pen before each injection may result in administering an incorrect dose of insulin. Record review of the Levemir (a long-acting insulin) website guidance, dated 2/2015, showed direction to avoid injecting air and ensure proper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-06 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all residents were free from significant medication errors when staff administered insulin (medication used to help control blood sugar levels) without priming the insulin pens prior to administration per manufacture recommendations and standards of practice for two (Resident #202 and Resident #46). The facility census was 114. Record review of the Tresiba (a long-acting insulin) website guidance, dated 9/2015, showed the following: -Prime (referred to as an air shot) the flex pen before each injection; -Turn the dose selector to select two units; -Press and hold the dose button; -Make sure a drop appears; -Priming the flex pens removes the air from the needle and cartridge that may collect during normal use and ensures the pen is working correctly; -Failure to prime the flex pen before each injection may result in administering an incorrect dose of insulin. Record review of the Levemir (a long-acting insulin) website guidance,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the required two-step tuberculosis (TB - a potentially serious airborne bacterial infection affecting the lungs that spreads through the air when a person with TB coughs, sneezes, or talks) test was completed and documented completely for two residents (Resident #55 and #79). A sample of 23 residents was selected for review out of a census of 114. General requirements for Tuberculosis testing for residents in Long Term Care Facilities, 19 CSR 20-20.100, reads as follows: -Long-term care facilities shall screen their residents for tuberculosis using the Mantoux method purified protein derivative (PPD) five tuberculin unit test. Each facility shall be responsible for ensuring all test results are completed and documentation is maintained for all residents. -Within one month prior to or one week after admission, all residents new to long-term care are required to have the initial test of a Mantoux PPD (tuberculin sensitivity test) two-step tuberculin test. If the initial test is negative, the second test can be given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-06 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pneumococcal vaccines (vaccines used to prevent some cases of pneumonia, meningitis (swelling of brain and spinal cord membranes, typically caused by an infection), and sepsis (potentially life-threatening complication of an infection)) to two residents (Resident #55 and #250) following the residents' admission to the facility. The facility census was 114. According to the Centers for Disease Control and Prevention (CDC) Pneumococcal Vaccine Timing for Adults, dated 11/30/15, showed the following: -Two pneumococcal vaccines are recommended for adults; -CDC recommends vaccinations with the pneumococcal conjugate vaccine (PCV13 or Prevnar 13) for all adults 65 years or older and people 19 through 64 years with certain medical conditions, including chronic (ongoing) conditions; -CDC recommends vaccination with the pneumococcal polysaccharide vaccine (PPSV23 or Pneumovax23) for all adults 65 years or older regardless of previous history of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ASPIRE SENIOR LIVING — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 1 of 52.6-1.6 vs chain
Staffing 1 of 51.4-0.4 vs chain
Quality measures 4 of 52.5+1.5 vs chain
The other 15 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CHP SNF OPCO HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 10/01/2025
CHP SNF HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2025
CHP SNFCO LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BRODY, MICHAELIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BROWN, BARBARAIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BROWN, DANIELIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
EICKHOFF, PAMELAIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
LEIPHAM, MICHELLEIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
SHEVLYAGIN, VICTORIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
STADTMUELLER, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
HERO HEALTH MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
MOSS, CHRISTOPHERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
SWEETEN, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025

CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.2M
Net patient revenuemost recent cost report
-12.7%
Operating marginrevenue minus expenses
$1.7M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 67%Medicare 14%Other / private 19%

This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$298per resident / day
operating cost
$9,054per month
≈ monthly operating cost
$264per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265309. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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