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Aspire Senior Living Webb City

2077 Stadium Drive, Webb City, MO 64870 · For profit - Limited Liability company · 120 certified beds · (417) 673-1933 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 20241 immediate-jeopardy citation$25,454 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (36) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $25,454 in federal fines (most recent 2024-02-01)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1715 S Madison St · (417) 673-1301 · Call to confirm hours
Pharmacy
101 W Daugherty St · (417) 673-4663 · Call to confirm hours
Grocery
154 S Highway D · (417) 825-1940 · Call to confirm hours
Park
555 N Main St · (417) 673-3700 · Typically dawn to dusk
Place of worship
699 N Oronogo St · (417) 389-4238

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.3%18.1%15.4%worse
Long-stay residents who lose too much weight0.6%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.4%1.1%0.9%better
Long-stay residents with a urinary tract infection1.1%2.3%2.0%better
Long-stay residents with depressive symptoms8.4%18.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%4.1%3.3%worse
Long-stay residents whose ability to walk worsened9.7%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication31.5%25.6%18.9%worse
Long-stay residents given the seasonal flu vaccine87.7%90.9%95.3%typical
Long-stay residents with pressure ulcers5.9%4.5%4.7%worse
Long-stay residents with worsening bladder/bowel control11.7%17.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table14.8%23.5%17.1%better
Short-stay residents who newly got an antipsychotic medication5.2%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine78.0%63.5%79.4%typical
Short-stay residents rehospitalized after admission27.0%26.0%22.6%worse
Short-stay residents with an outpatient ER visit8.0%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.392.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.672.331.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 57 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.2%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
68.8%U.S. median 56.6%
Met the expected recovery
0.14U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy

Met the expected recovery: 68.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.2%CMS range 27.3–52.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.5–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge68.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge71.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting95.2%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.4–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.21
RN hours/ resident / day
0.61
LPN hours/ resident / day
1.85
Aide hours/ resident / day
2.68
Total nurse hours/ resident / day
0.17
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 120 beds and averages 105.2 residents a day — about 88% occupied, or roughly 15 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.68 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.21 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.44 hrs/resident/day on weekends vs 2.77 on weekdays — 12% thinner on weekends. RN hours go from 0.23 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2025-12-09)
5
at the previous standard inspection (2024-02-01)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

36 citations, most serious first. The 12 most serious are shown; the remaining 24 are one tap away and print in full.

  • Immediate jeopardy · J2021-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and observation, the facility staff failed to protect residents from possible injury when staff failed to have a process in place to ensure hot food and beverages were served at a safe temperature and failed to put sufficient interventions and oversight in place to prevent a second food burn for one resident (Resident #51). The facility census was 102. The administrator was notified on 10/20/2021, at 1:10 P.M., of an Immediate Jeopardy (IJ) which began on 10/14/2021. The IJ was removed on 10/21/2021, as confirmed by surveyor onsite verification. Record review of the facility policy titled Incidents and Accidents, dated 11/10/2014, showed the following: -The resident environment remains as free of accident hazards as is possible, however when an accident occurs, prompt response and reporting occurs. Accidents may involve residents, employees, or visitors; -An incident is an occurrence that may not be consistent with the routine operation of the facility or the routine care of a particular resident. It may involve an injury or property damage. It may…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-02-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to protect the residents' right to be free from verbal and physical abuse for three of four residents (Residents #15, #43, and #44) when Resident #15 was physically and verbally abused by Resident #55; when Resident #43 was physically abused by Resident #55; and when Resident #44 was verbally abused by a staff member. 1. Review of Resident #55's Facesheet, undated, showed the following: -admission date of 07/06/23; -Diagnoses included dementia with agitation, major depressive disorder, cognitive communication deficit, and Alzheimer's disease with late onset. Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment tool completed by facility staff), dated 10/04/23, showed the following: -Resident able to recall the location of his/her room, but not the season, staff names and faces, or that he/she resided in a nursing home; -Resident had severely impaired for decision making regarding tasks of daily life;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-09 · tag F0728 — failed to protect against nurse-aide misconduct — widespread
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure nurse aides (NA) were not used more than four months without completing required training and evaluations when the facility did not have an effective process in place to ensure certified nurse aide (CNA) training programs were completed timely for NAs resulting in eleven NAs (NA Q, NA T, NA I, NA K, NA AA, NA B, NA W, NA S, NA R, NA C, and NA U) working longer than four months in the facility without completing the CNA training course. The facility census was 106.Review of facility policy titled, Hiring of Non-Certified Nurse Aides (Missouri), undated, showed the following:-Trainees must enroll in a Missouri-approved CNA program totaling 175 hours, which consist of 75 hours classroom instruction and 100 hours on-the-job clinical training;-Trainees must successfully complete the initial 16 hours of required training before any direct resident contact;-Trainees must pass the Missouri CNA exam within the required timeframe following course completion;-The facility may not permit trainees to continue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-09 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to implement an antibiotic stewardship program that develops, promotes, and implements a facility wide system that monitors the use of antibiotics, reduces the risk of adverse events associated with antibiotic use, and failed to develop and implement protocols that ensure residents prescribed an antibiotic are utilizing the appropriate one. The facility census was 106.Review of a facility policy titled Infection Prevention and Control Program, dated October 2025, showed the following:-The policy of the facility is to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections;-The designated infection preventionist is responsible for oversight of the program and serves as a consultant to our staff on infectious diseases, resident room placement, implementing isolation precautions, staff and resident exposures, and surveillance, and investigations of exposures of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-09 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    During an interview on 12/09/25, at 4:12 P.M., the Administrator said he/she did not know about antibiotic stewardship. Infection control is reviewed in Quality Assurance and Performance Improvement (QAPI) meetings. Nurses should be conducting daily meetings that address a variety of topics. Review of a facility policy titled Infection Prevention and Control Program, dated October 2025, showed the following:-The policy of the facility is to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections;-The designated infection preventionist is responsible for oversight of the program and serves as a consultant to our staff on infectious diseases, resident room placement, implementing isolation precautions, staff and resident exposures, and surveillance, and investigations of exposures of infectious diseases;-All staff are responsible for following all policies and procedures related to the program;-A system of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to fully implement their abuse and neglect prevention policies, when the facility failed to complete a criminal background check (CBC), an employee disqualification list (EDL - a list of individual prohibited from working in a long-term care facility in Missouri due to a finding of abuse or neglect) check, and a Nurse Aide (NA) Registry (list of individual with a Federal Indicator (a marker given to a potential employee who has committed abuse, neglect, or misappropriation of property against residents) prohibiting them from working in a certified facility) check for ten sampled staff (Certified Nursing Assistant (CNA) A, Nursing Assistant (NA) B, NA C, Registered Nurse (RN) D, Dietary Aide (DA) E, Certified Medication Technician (CMT) F, Licensed Nurse Practitioner (LPN) G, Laundry Aide (LA) H, NA I, and Dietary Manager (DM)). The facility census was 106.Review of the facility policy titled Background Investigations, dated 10/01/25, showed the following:-Job reference checks, drug screenings, licensure verifications, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure medications were labeled and stored per standards of practice when insulin pens were not properly labeled and dated, including pens for seven residents (Resident #47, #35, #4, #83, #22, #7, and #33). The facility also failed to maintain the medication storage refrigerator at the recommended temperatures, per manufactures recommendations, for multiple medications stored in the refrigerator for use. The facility had a census of 106.1. Review of a facility procedure titled Insulin Pen, dated 10/01/25, showed the following:-It is the policy of this facility to use insulin pens to improve accuracy of insulin dosing, provide increased resident comfort, and serve as a teaching aid to prepare residents for discharge;-Insulin pens contain multiple doses of insulin but are for a single resident use;-Insulin pens must be clearly labeled with the resident name, physician name, date dispensed, type of insulin, amount to be given, frequency, and expiration date;-If the label is missing, the pen will not be used,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a complete and effective infection prevention and control program when the facility failed to ensure staff were educated on enhanced barrier precautions (EBP - infection control interventions designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities); failed to ensure staff wore appropriate protective personal equipment (PPE) when providing catheter (flexible tubing that is used to drain urine from the bladder) care for one resident (Resident #46) and when accessing a percutaneous endoscopic gastrostomy (PEG - a tube inserted through the abdominal wall in the stomach to provide nutrients) tube for one resident (Resident #62). The facility also failed to maintain an effective infection prevention and control program when the facility failed to have processes in place to ensure all new staff were screened prior to employment for tuberculosis (TB - a serious illness that mainly affects the lungs and can be spread when a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to ensure a medication error rate of less than 5% when staff made two errors out of 29 opportunities resulting in an 6.9% error rate when facility staff failed to administer one medication as ordered and administered an incorrect dosage of a medication to one resident (Resident #47). The facility had a census of 106.Based on observation, record review, and interviews, the facility failed to ensure a medication error rate of less than 5% when staff made two errors out of 29 opportunities resulting in an 6.9% error rate when facility staff failed to administer one medication as ordered and administered an incorrect dosage of a medication to one resident (Resident #47). The facility had a census of 106.Review of the facility procedure titled Safe Administration Practiced, Long-Term Care, dated 05/19/25, showed the following:-Be sure to administer daily, weekly, and monthly medications within two hours of the scheduled administration time;-Consult the practitioner if there are unresolved concerns related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all allegations of possible abuse were reported immediately to manage and with in two hours to the Survey Agency (DHSS - Department of Health and Senior Services) when staff failed to report and an allegation of abuse involving one resident (Resident #1) until the following day. The facility census was 101. Review of the facility policy Abuse and Neglect, dated 10/24/22, showed the following:-Each employee has an obligation to immediately report any incident or allegation that could constitute an instance of abuse or neglect, or an injury of unknown origin to the Director of Nursing (DON) or the department supervisor and that individual will notify the Administrator;-Each employee should report to the supervisor and follow-up with the supervisor to confirm it has been addressed. If not, the employee should make direct contact with the Administrator;-Any staff members that witnessed, suspected, or that is reported to, are personally obligated to initiate protection and report to supervisor immediately.1. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-13 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to promote and facilitate each resident's right of self-determination through support of resident choice when staff failed to honor resident preferences for showers for three residents (Resident #1, #2, and #3). The facility census was 103.Review of the facility policy titled, Hygiene and Grooming, dated 10/01/10, showed the following:-Good hygiene and grooming help prevent the spread of infection and promote the resident's feeling of self-worth and dignity;-Guidelines for provision of hygiene and grooming services are shower, tub, or complete bed bath, as needed; and hair and scalp shampoo, as needed;-Services may be provided on a varying schedule, when a physician's order or recommendation exists, or when the resident needs services more frequently;-Resident preferences for time of day, type of bath, and frequency of bath should be honored, to the extent possible.1.Review of Resident #1's face sheet showed the following:-admission date of 02/09/24;-Diagnoses included congestive heart failure (CHF - a condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-27 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide each resident with a nourishing, well-balanced diet that met the daily nutritional needs of the residents when the facility failed to prepare and serve meals for the residents per the facility approved menu and failed to make an nutritionally adequate substitutions to the menu. The facility census was 102. Review showed the facility did not provide a policy regarding serving sizes or nutritional values. 1. Review of the facility's February 2025 Dietary Menu showed staff were to serve the following on 02/21/25, at lunch, to the residents: -Chili, 6 ounces (oz); -Baked potato, 1 each.; -Crackers, 2 packages; -Spiced peaches, 4 oz.; -Iced tea, 8 oz.; -Water, 8 oz. Observation on 02/21/25, at 12:08 P.M., showed the following: -The surveyor requested a test tray of a resident meal; -Staff delivered two test trays to the surveyors; -Each tray contained a bowl of chili and no additional food items. Observation on 02/21/25, at 12:22 P.M., in the special care unit (SCU) showed the following: -Facility staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 24 citations
  • Potential for harm · Fcited before2025-02-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to ensure food was protected from potential contamination at all times when staff failed to keep non-food contact services clean and free from debris. The facility census was 102. Review of the facility's policy titled Sanitation Principles, dated 02/01/02, showed the following information: -The purpose of the policy was to prevent the spread of bacteria that may cause food borne illnesses; -Food service areas should be maintained in a clean and sanitary manner; -The current Food Code should be utilized as guidelines for the department; -Utensils, counters, shelves, and equipment should be kept clean; -Cleaning schedule should developed and posted by the Food Service Manager (FNS) for the routine cleaning of all kitchen surfaces, equipment and utensils. Review of the Food and Drug Administration (FDA) 2022 Food Code showed non-food contact surfaces of facilities, equipment, and utensils used in the operation of the establishment must be cleaned and sanitized as frequently as necessary to prevent the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-27 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to ensure the baseboards, walls, and windows were clean and free of dirt. The facility census was 102. Review of the facility's policy titled Sanitation Principles, dated 02/01/02, showed the following information: -The purpose of the policy was to prevent the spread of bacteria that may cause food borne illnesses; -Food service areas should be maintained in a clean and sanitary manner; -The current Food Code should be utilized as guidelines for the department; -Utensils, counters, shelves, and equipment should be kept clean; -Cleaning schedule should developed and posted by the Food Service Manage (FNS) for the routine cleaning of all kitchen surfaces, equipment and utensils. Review of the Food and Drug Administration (FDA) 2022 Food Code showed the non-food contact surfaces of facilities, equipment, and utensils used in the operation of the establishment must be cleaned and sanitized as frequently as necessary to prevent the creation of unsanitary conditions or the adulteration of product. 1. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-27 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to provide an ongoing program of activities to meet the interests of and support the mental and psychosocial well-being for all residents when the facility failed to have an Activity Director, a complete activity program, or activity calendars for the residents including seven residents (Resident #5, Resident #6, Resident #8, Resident #9, Resident #10, Resident #12, and Resident #13) identified as feeling activities were important. The facility census was 102. 1. Review of Resident #8's face sheet showed: -admission date of 11/08/16; -Diagnoses included anoxic brain injury (a condition where the brain is deprived of oxygen for a prolonged period, leading to damage or death of brain cells), major depressive disorder, anxiety disorder, and high blood pressure. Review of the resident's annual Minimum Data Set (MDS - a federally mandated assessment tool completed by facility staff), dated 04/02/24, showed the following: -Cognitively intact; -No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all residents received care and treatment in accordance with professional standards of practice when facility nursing staff failed to provide appropriate fall follow up assessments, including neurological assessments (evaluation of the functioning of the nervous system, identifying any abnormalities or neurological deficits.) for four residents (Resident #1, Resident #3, Resident #4, and Resident #7) after each resident sustained a fall with potential for head injury. The facility census was 102. Review of the facility policy titled, Incidents and Accidents, dated 11/10/24, showed the following: -The resident environment to remain as free of accident hazards as is possible, however, when an accident occurs, prompt response and reporting occurs; -Examples include falls or resident observed on the floor; -The resident should not be moved unnecessarily until condition has been assessed; -Assess the resident's injury, pain, range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-27 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all residents maintained acceptable parameter of nutritional status when staff failed to implement and document recommended, care planned, or ordered, weekly resident weights for three residents (Resident #1, Resident #2, and Resident #3) and failed to provide meal assistance to two residents (Resident #1 and #2). The three resident has been identified as having weight loss. The facility census was 102. Review of the facility policy titled, Weight Management, dated 10/01/10, showed the following: -Purpose was the maintenance of adequate nutrition and hydration is necessary for the resident to maintain health and prevent complications such as malnutrition and pressure sores; -Residents should be weighed monthly unless there is a problem that warrants a deviation from that routine; -Suggested weight schedule of weigh newly admitted residents weekly for four weeks, weigh residents with weight loss weekly, and all other residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-27 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to serve appetizing and palatable meals when kitchen staff overcooked and under seasoned foods served to residents, including two residents (Resident #6 and #5) who would not eat food/meals at times due to the poor palatability. The facility had a census of 102. Review of the facility policy, Hot and Cold Food Holding, dated 05/25/12, showed the following: -Purpose was to ensure optimal quality of foods held prior to and during meal service; -Foods should not be held on the steam table longer than 30 minutes prior to start. Review of the facility policy, Food Taste Test, dated 01/2002, showed the following: -Foods with a distinctively good taste and appearance help promote the resident/guest(s) dietary intake; -Foods should be tasted prior to meal service to test the quality of the food; -Check the food for appearance (appealing, appetizing, garnished properly, colorful); -Check for flavor, seasoning, texture and that hot foods are hot and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and record review, the facility failed to maintain an effective infection control program when staff failed to administer the required two step tuberculosis (TB - a communicable disease that affects the lungs characterized by fever, cough, and difficulty breathing) screening test for four sampled staff members (Dietary Aide B, Nurse Aide (NA) C, Licensed Practical Nurse (LPN) D and LPN E). The facility census was 108. Review of the facility's policy titled Infection Prevention and Control Manual, dated 09/01/17, showed the following: -Purpose to prevent the spread of tuberculosis in resident/guest(s) and employees; -Employees are screened for TB at the time of employment; -The Infection Preventions (IP)/designee is designated to monitor and coordinate compliance with TB screening and management per state/regional/community data/recommendations per applicable Federal and State Laws. Review of the facility's policy titled Infection Prevention and Control Manual, dated 11/14/16, showed the following: -Purpose to prevent the spread of TB through early detection of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-01 · tag F0909 — failed to maintain a comfortable temperature — widespread
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure bed frames and bed rails, if present, were inspected and maintained per the Manufacturer's Instructions for Use (MIFU) to minimize the risks of bed malfunction or resident injury. This failure had the potential to affect 109 of 109 residents that used a bed. Review showed the facility did not provide a policy regarding maintenance of bed/bed rails. 1. Review of the form Resident Beds: Annual Maintenance - Resident Beds/Wheelchairs, showed the following; -OEM [Original Equipment Manufacturer] PM [Preventative Maintenance] Recommendations -Lubricated bed adjusting mechanisms; -Make sure wheels, castors, and locks are operable; -Check all electrical components/wiring for safety and proper operation; -Check all components for beds/wheelchairs for wear and tear; -Check all bed components for compatibility to verify that there is no risk of entrapment - per OEM recommendations; -Conduct user training with all users. Review of bed inspection reports,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and facility policy review, the facility failed to ensure that alternatives to bed rails were attempted prior to the use of bed rails, failed to document reasons for failure of alternatives, and failed to advise residents and/or resident representatives (RR) of the risks and/or benefits of rail use with informed consent signed prior to the installation of bed rails for three of three residents (Resident #24, #34, and #54) reviewed for bed rail use. Review of the facility policy titled, Resident Beds and Bed Safety Rails Program, effective 10/28/19, showed the policy did not address the assessment items, attempted alternatives with documented reasons for failure, and getting an informed signed consent prior to the installation of the bed rails. 1. Review of Resident #24's Face Sheet showed the following: -admission date of 01/15/21 with readmission date of 01/16/24; -Diagnoses included aphasia (loss of ability to understand or express speech) following a cerebral infarction (stroke), osteoarthritis (a degenerative joint disease, in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-01 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure foods were served at palatable temperatures for four supplemental residents (Resident #75, #17, #6 and #4) when hot food was not hot at the point of service for hall trays. Review of the facility policy titled, Food Preparation Guidelines, section Food Preparation and Handling, dated 08/10/18, showed the following: -Food should be palatable, attractive, and at the proper temperature, as determined by the type of food, to ensure resident/guest(s) satisfaction. 1. Review of the resident council minutes, dated 12/28/23, showed the residents expressed concerns with the temperature of food on hall trays. A resolution was not indicated in the minutes. It was noted the Dietary Manager was present during the meeting. During an interview on 01/29/24, at 12:37 P.M., Resident #75 said the food was lousy. During an interview on 01/29/24, at 12:37 P.M., Resident #17 said the food was not served hot. During an interview on 01/29/24, at 2:53 P.M., Resident #6 said the food sucks and said hot foods were cold at times.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-01 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interview, the facility failed to ensure food was prepared and served in accordance with professional standards when one counter area in the kitchen was broken and had a porous surface and when one staff member was observed to handle ready to eat food with bare hands while assisting one supplemental resident (Resident #89) with their meal. 1. Review of the United States Food and Drug Administration (FDA) 2022 Food Code showed multi-use food-contact surfaces shall be smooth, free of breaks, cracks, chips, pits, and similar imperfection. Observations during the initial kitchen tour on 01/29/24, at 9:18 A.M., showed the following: -A large section (over a foot in length) of a prep area counter edge was observed to have an exposed porous surface. The surface of the counter had multiple small rough divots on the surface. During an interview on 01/29/24, at 9:18 A.M., the Dietary Manager (DM), who had worked at the facility for three months, said the counter had been broken before her time. During an interview on 01/29/24, at 9:18 A.M., Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-10-27 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interview, the facility failed to store and prepare food in accordance with professional standards of practice and protect from possible contamination when staff did not follow proper hand hygiene, skillets had non-stick coating peeling from the inside surface, frozen food was allowed to be kept thawed, wire storage shelves where dishes were stored were fuzzy with lint, dented cans were not placed in designated area in the dry pantry, and the ice machine did not have the required air gap to prevent backflow into the ice. The facility census was 102. 1. Record review of the Missouri Food Code for the Food Establishments of the State of Missouri, dated June 3, 2013, showed the following: -Food contact surfaces of equipment may not allow the deleterious (harmful) substances and finished to have a smooth, easily cleanable surface and resistant to pitting, chipping, crazing, scratching, scoring, distortion, and decomposition. Record review showed the facility did not provide a policy relate to cleanliness of food contact surfaces. Observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure all residents were treated with dignity and respect when two residents (Resident #71 and Resident #247) were left exposed in view of other residents and staff and when the facility failed to provide a dignity bag for one resident (Resident #146) with a catheter (a sterile tube used to drain urine). The facility census 102. Record review of the facility's policy, titled Federal Rights of Residents/Guests, dated 11/28/2016, showed the following: - The resident/guest has the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility; - The resident/guest has the right to personal privacy and confidentiality of his or her personal and medical records; - A facility must treat each resident/guest with dignity and respect and care for each resident/guest in a manner and in an environment that promotes maintenance or enhancement of his or her quality of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to maintain a clean, comfortable, homelike environment on the special care unit (SCU-a locked memory care unit) when P-TACs (filter for air conditioners) were lying on the ground and were fuzzy and dirty, fluorescent light fixtures were missing covers; and on 400 hall the fluorescent lights were dirty with dead bugs. The facility census was 102. Record review showed the facility did not provide a policy regarding maintaining the cleanliness of the home. 1. Observation on 10/19/2021, at 9:23 A.M., of the SCU showed the following P-TAC filters for the air conditioning units lying on the floor underneath the air conditioner units. The filters were dirty with fuzzy lint and dust: -room [ROOM NUMBER]; -room [ROOM NUMBER]; -room [ROOM NUMBER]; -room [ROOM NUMBER]; -SCU dining room; -SCU television/common area. Observation on 10/22/2021, beginning at 11:20 A.M., of the SCU showed the following P-TAC filters for the air conditioning units lying on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-27 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to document checking the Nurse Aide (NA) Registry prior to the start date of six out of ten sampled staff to ensure they did not have a Federal Indicator (a marker given to a potential employee who has committed abuse, neglect, or misappropriation of property against residents) prohibiting them to work in a certified facility. The facility census was 102. Record review of the facility's policy titled Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown Source, Exploitation, dated August 12, 2016, showed the following: -The facility will not knowingly employ any individual who has been found guilty by a court of law of abusing, neglecting, or mistreating resident(s)/guest(s). In addition, the facility will not knowingly employ any individual who has had a finding entered into the state nurse aide registry concerning abuse, neglect, and mistreatment of resident/guest(s) property; -To ensure the facility does not knowingly hire such an individual, it has established the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident and the resident's representative in writing of a transfer or discharge and failed to provide the ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) a copy of the notification for three residents (Resident #16, Resident #32, and Resident #80). The facility census was 102. Record review of the facility policy titled, Transfer, Discharge, and Therapeutic Leaves (including AMA), dated 11/28/2016, showed procedures for non-emergency transfer or discharges should include: -A licensed nurse should complete discharge summary and should be coordinated by the social service designee; -Notify the resident in writing and the legal representative of transfer or discharge and the reasons for the transfer or discharge; -Record the reason for, and the effective date of transfer, or discharge, and the location to which the resident is being transferred or discharged , in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident and the resident's representative in writing of the bed hold policy when transferring three residents (Resident #16, Resident #32, and Resident #80) to the hospital. The facility census was 102. Record review of the facility's bed hold policy, dated 6/26/19, showed procedures for emergency transfer should include: -A copy of resident/guest bed hold and admission policies/ transfer to hospital notice should be provided upon transfer by assigned nurse to resident and/or representative of resident. 1. Record review of Resident #16's face sheet showed the following: -admission date of 12/7/07; -discharged to the hospital on [DATE]. Record review of the resident's nurses' progress notes showed the following information: -On 10/11/21, at 4:33 A.M., staff documented the aide reported the resident was having black liquid stools. Staff notified physician and received verbal order to send the resident to the emergency room for evaluation.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-27 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to document identification and use of possible alternatives prior to use of side rails; failed to document assessing risk versus benefits of side rail use; failed to obtain informed consent for the use of side rails prior to installation; failed to get a physician's order for the use of side rails; and/or failed to complete ongoing assessments to ensure the side rails are appropriate for use for three residents (Resident #20, #36, and #40). The facility's census was 102. Record review of the facility's Bedrail Use Policy, dated 1/1/2019, showed the following information: -Bedrails may be used to help a resident/guest position or turn him/herself. Provide instructions to the resident/guest as needed. The interdisciplinary team should determine if the clinical benefits outweigh the risk of device/bedrail; -Possible hazards and clinical benefits of the bedrail use should be explained to the resident/guest and to his/her family/legal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-10-27 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure all nurses had appropriate competencies when the facility failed to verify two out of three sampled nurses had a valid license to work in the state of Missouri prior to hire. The facility census was 102. 1. Record review of Licensed Practical Nurse (LPN) CC's personnel records showed the following: -Hire/start date of 9/07/2021; -The facility did not document verifying LPN CC had a valid Missouri nurse's license until 10/22/2021 (45 days after the LPN's hire/start date). 2. Record review of LPN DD's personnel records showed the following -Hire/start date of 9/16/2021; -The facility did not document verifying LPN DD had a valid Missouri nurse's license until 10/22/2021 (36 days after the LPN's hire/start date). 3. During an interview on 10/26/2021, at 9:18 A.M., Financial Specialist Assistant EE said the license verification checks for the two LPNs did not print when he/she checked their license prior to hire. During an interview on 10/26/2021, at 11:00 A.M., the Administrator said nurses' licenses should be verified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain an infection control program that provided a safe and sanitary environment for all residents during a Coronavirus Disease 2019 (COVID-19, an infectious disease caused by severe acute respiratory syndrome Coronavirus 2 (SARS-CoV-2)) pandemic when staff failed to wear personal protective equipment (PPE) facemasks appropriately around multiple residents; failed to use appropriate hand hygiene after performing incontinent care for four residents (Resident #21,Resident #47, Resident #71, and Resident #79); and failed to clean equipment used by multiple residents between uses. The facility census was 102. Record review of the Centers for Disease Control and Prevention (CDC) Covid Data Tracker showed the facility's county's transmission rate of substantial from 10/18/2021 through 10/28/2021. 1. Record review of the facility's policy titled Response Phase Protocol for COVID-19, dated 3/13/2020, showed the following: -The facility would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-10-27 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff and the public by failing to keep the facility grounds free of trash and debris and by failing to keep light fixtures in the kitchen area clean. The facility census of was 102. 1. Observations around the exterior of the facility on 10/19/21, starting at 10:55 A.M., showed the following: -Outside the kitchen exit there were six milk crates placed in several areas, some turned on their side. In the same are there were numerous cigarette butts on the ground (pavement and in grassy areas) and a bulk-storage container with 24 red and yellow onions without a lid. Some of the onions had large sections that were discolored (green, black. and white); -Outside the kitchen exit, there was an insulated food cart with what appeared to be murky rainwater pooled on top, three grease and water-filled cooking pans sitting on the ground, and numerous pieces of paper and plastic trash items; -Just outside the exit of the dining room (on the 400 hall-side),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-27 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one resident's (Resident #346) records accurately and consistently indicated the resident's wishes regarding his/her code status (the level of medical interventions a resident wishes to have if their heart or breathing stops). The facility census was 102. Record review of the facility's Advanced Directive Policy, dated 10/1/2010, showed the following: -When a Do Not Resuscitate (DNR- a status that means a resident does not want his/her life to be saved in the event that his/her heart or breathing stops) order is decided upon, the DNR order must be entered into the resident's medical record. 1. Record review of Resident #346's face sheet showed an admission date of 10/4/2021. Record review of the resident's medical record showed a signed DNR form (purple sheet) in the paper chart. Record review of the resident's medical record showed no physician's order for code status in the online chart or in the paper chart. Record review of the resident's progress notes and care plan showed staff did not document the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and observation, the facility staff failed to perform an initial wound assessment, delayed obtaining a wound treatment, and did not perform weekly wound assessments following an accidental burn for one resident (Resident #51). The facility census was 102. Record review of the facility's policy titled Incidents and Accidents, dated 11/10/2014, showed the following: -Examples of incidents include but are not limited to falls, burns, medication errors, skin tears, bruises, altercations or unusual combative behavior, attempted elopements, treatment errors, equipment malfunctioning causing injury to residents, adverse reaction to diet or medication, and smoking infractions; -Staff should notify the resident's physician and obtain orders for care, including any indicated diagnostics (x-rays, laboratory orders); -Staff should obtain medical care as needed and transfer to the emergency room as needed. Record review of the facility's policy titled Dressings-Clean, dated 12/20/2016, showed the following: -Physician's orders should specify the type of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2021-10-27 · tag F0575 — widespread
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to post the abuse and neglect hotline number in a manner that residents and family could see. The abuse/neglect hotline number was six to seven feet high and in very small print. The facility also failed to post the Medicare/Medicaid contact information in a prominent location for residents and family members to access. The Medicare and Medicaid information was posted in an alcove off of 400 hall near the employee time clock. The facility census was 102. Record review showed the facility did not provide a policy regarding posting the abuse/neglect number or the Medicare/Medicaid information. 1. Observation on 10/18/2021, at 12:42 P.M., showed the abuse and neglect contact information was posted across from the nurses' station in the center area of the facility. The abuse and neglect number was posted approximately six feet high and in very small print which would make it difficult for residents and family members with poor eye sight or in wheelchairs to view. Observation on 10/19/2021, at 10:00 A.M., showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$25,454 in federal fines across 1 penalty.

  • $25,454 — penalty dated 2024-02-01

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to ASPIRE SENIOR LIVING — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.9-0.9 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 1 of 51.4-0.4 vs chain
Quality measures 3 of 52.5+0.5 vs chain
The other 15 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
CHP SNF OPCO HOLDINGS LLCOrganizationDIRECT OWNERSHIP INTERESTsince 10/01/2025
CHP SNF HOLDINGS LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/23/2026
CHP SNFCO LLCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 01/23/2026
BRODY, MICHAELIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BROWN, BARBARAIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
BROWN, DANIELIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
EICKHOFF, PAMELAIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
LEIPHAM, MICHELLEIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
SHEVLYAGIN, VICTORIndividualINDIRECT OWNERSHIP INTERESTsince 10/01/2025
STADTMUELLER, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
HERO HEALTH MANAGEMENT, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
CAVERO, FERNANDOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025
ROGERS, KATHLEENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025

CMS files one row per role, so the 26 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.8M
Net patient revenuemost recent cost report
-14.6%
Operating marginrevenue minus expenses
$965K
Related-party expense11% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 5%Other / private 17%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $965K paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$241per resident / day
operating cost
$7,338per month
≈ monthly operating cost
$211per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265307. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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