Aspire Senior Living Pleasant Hill
1300 Broadway, Pleasant Hill, MO 64080 · For profit - Limited Liability company · 90 certified beds · (816) 540-2116 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $14,433 in federal fines (most recent 2024-03-20)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.2% | 18.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 2.6% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.2% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 6.5% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 5.8% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 23.0% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 87.3% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.7% | 4.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 15.3% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 2.2% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 78.2% | 63.5% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 32.0% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 19.4% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 4.34 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.86 | 2.33 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 79.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 39 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.1%CMS range 33.3–58.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.6%CMS range 6.8–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 79.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 79.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 79.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 91.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 9.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.1–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 65.7 residents a day — about 73% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.47 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.27 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.88 hrs/resident/day on weekends vs 3.72 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.28 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 13 most serious are shown; the remaining 49 are one tap away and print in full.
- Immediate jeopardy · J2024-03-20 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ascertain the resident's code status before initiating cardiopulmonary resuscitation (CPR, refers to any medical intervention used to restore circulatory and/or respiratory function that has ceased) for one sampled resident (Resident #5) who was a do not resuscitate (DNR) status out of 5 sampled residents. On [DATE], Registered Nurse (RN) A found the resident without spontaneous respirations and pulse and started CPR. The resident was resuscitated after CPR was performed and was taken by Emergency Medical Services (EMS) to the hospital and subsequently died [DATE] after he/she was placed on comfort care. The facility census was 79 residents. The Administrator was notified on [DATE] at 11:25 A.M., of the Immediate Jeopardy (IJ) which began on [DATE]. The IJ was removed on [DATE] as confirmed by surveyor onsite verification. Review of the facility's Cardiopulmonary Resuscitation Policy, dated [DATE], showed: -Code Status (refers to the level of medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-06-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive investigation was completed that included details of the circumstances of the fall, failed to complete a fall risk analysis of what occurred to cause the fall, failed to update the care plan and add interventions implemented to prevent the fall from recurring, and failed to complete a post fall assessment and failed to access for injuries for one sampled resident (Resident #3) out of three sampled residents who fell on 6/4/26 sustaining significant pain and bruising to the left side of face, head and neck. The facility census was 56 residents.Review of the facility's Fall Prevention Program policy dated 10/1/25, showed:-Each resident would be assessed for fall risk and would receive care and service in accordance with their individualized level of risk to minimize the likelihood of falls. -A fall risk assessment would be completed every 90 days and as indicated when the resident had a change in condition. -Each resident's risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited beforedisputed · IDR2020-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Record review of Resident #63's Face Sheet showed he/she was admitted to the facility on [DATE]. Record review of the resident's Care Plan dated 10/23/19 and updated on 9/12/20 showed: -He/she was at risk for falls. -Staff were to encourage clutter-free environment and path to the bathroom. -Staff were to assist the resident with ambulation, toileting and mobility as needed. Record review of the resident's Nurse Notes dated 9/6/20 showed: -The resident fell while walking down the 400 Hall toward the nurse's desk. -The CMT saw the resident fall. -The CMT reported the resident hit his/her head on the wall and his/her elbow on the floor. -The resident reported he/she was not hurt at that time. -Staff assisted the resident to his/her feet and walked him/her to his/her bed. -The nurse noticed the resident's right elbow was out of shape and started to swell. -He/she notified the resident's physician and obtained orders to send the resident to the hospital. -The resident's family was also notified. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the responsible party for one sampled resident (Resident #3) when on 6/4/26 the resident had a fall with significant bruising and pain that resulted in being transported to the hospital for evaluation out of 3 sampled residents. The facility census was 80 residents.Review of the facility's Notification of Changes Policy dated 10/1/25 showed:-The purpose of the policy was to ensure the facility promptly informed the resident, consulted the residence physician, and notified, consistent with his or her authority, the resident's representative when there was a change requiring notification.-The facility must inform the resident, consult with the resident's physician and or notify the residents family member or legal representative when there was a change requiring such notification.-Circumstances requiring notification included accidents that resulted in injury and had potential to require physician intervention. Review of the facility's Fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-17 · tag F0559 — patternHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide written notification of room changes for two sampled residents (Residents #4 and #7) out of three residents sampled for room change notification. The facility census was 70 residents.Review of the facility's policy titled, Change of room or roommate showed:-Prior to making a room change or roommate assignment, all persons involved in the change/assignment, such as residents and their representatives, will be given advance notice of such a change as is possible.-The notice of a change in room or roommate will be provided in writing and will include the reason(s) why the move or change is required.-The Social Services (SS) staff can assist the resident to adjust to the new room or roommate by informing the resident and family as soon as possible of the room or roommate change. 1. Review of Resident #4's admission record dated 11/11/25 showed the resident admitted to the facility on [DATE]. Review of the resident's annual Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-11-18 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to re-admit one resident (Resident #6) out of nine sampled residents, back to the facility after an inpatient psychiatric hospital stay and the resident was assessed and documented by the psychiatric hospital as being stable enough to return to the facility. The facility census was 80 residents. Review of the facility policy for Transfers, Discharges and Therapeutic Leaves, dated 6/26/19 showed:-Emergency Discharges were to have been completed only for medical reasons, or for the immediate safety and welfare of the resident/guest, or other residents/guests.-A physician's order for emergency discharges was to have been obtained, stating the reason the discharge was necessary on an emergency basis. 1. Review of Resident #6's facility Resident Face Sheet showed he/she was admitted to the facility with the following diagnoses:-High Blood Pressure.-Colostomy (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall so as to bypass a damaged part of the colon).-Vascular Dementia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff performed urinary catheter placement according to acceptable standards of practice for one sampled resident (Resident #1) out of 16 sampled residents resulting in pain and the presence of blood on the resident's bed after Licensed Practical Nurse (LPN) A attempted to insert the urinary catheter. The facility census was 83 residents. Review of the Facility's Nursing Procedures Manual for Urinary Catheterization revised 3/30/17 showed: -Catheters were to have been inserted by licensed nurses under the orders of the attending physician. -The standard of practice did not support routine changing of urinary catheters at any fixed interval. -The standard for urinary catheters was to change them as needed only. -The procedure for placing urinary catheters showed that after sterilizing the resident's perineal area (surface area between the thighs extending from the pubic bone to the tail bone), the tip of the urinary catheter tubing was to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep two residents (Resident #4 and #16), safe from posssible narcotic misappropriation when three milliliters (mls) was missing from Resident #4 and four mls from Resident #16's personal supply out of 16 sampled residents. The facility census was 83 residents. Review of the facility policy for Inventory Control of Controlled Substances revised 1/1/2013 showed: -The purpose of the policy was to set forth the procedures for inventory control of controlled substances. -The facility was to have maintained separate individual controlled substance records on all controlled substances with a potential for abuse or diversion in the form of declining inventory using the Controlled Substances Declining Inventory Record. -The Inventory Record was to show the resident's name, prescription number, medication name, strength, dosage form, dosage, total quantity received by the facility, the date and time of administration and the signature of the person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-14 · tag F0839 — widespreadEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Unlicensed Registered Nurse (RN) A had a valid registered nurse (RN) license in order to provide nursing care to residents such as assessments, wound care, medication administration and all nursing cares allowed by law. This had the potential to affect all residents. The facility census was 78 residents. On 3/14/25, the Administrator was notified of the past noncompliance which took place over a period of time to include 5/3/24 through 1/30/25. Nurse licensing and state issued identification discrepancies were discovered during audits by the facility Wound Nurse. Education to address the problem was provided to facility staff, including the Director of Nursing (DON), Administrator, Financial Services, and Financial Services Assistant on 2/4/25. The deficiency was corrected on 2/4/25. Review of Facility assessment dated [DATE] showed: -Staff competencies for resident population included: --Abuse training. --Dementia (a progressive organic mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect one sampled resident (Resident #69) when on 12/27/24 Resident #387 grabbed Resident #69 in the hallway resulting in him/her twisting and causing bruising to the resident's left forearm out of 17 sampled residents. The facility census was 76 residents. On 1/2/25 the Administrator was notified of Past Non-Compliance which occurred on 12/27/24. Facility training for abuse, neglect, dignity and customer services was completed for all staff 12/28/24 prior to the start of their shift. The deficiency was corrected 12/28/24. Review of the facility Resident Rights Policy dated 5/1/23 showed: -Purpose: --This policy is concerned with all incidents and accidents involving residents. --All of our residents have the right to be free from abuse, neglect, exploitation and misappropriation of resident property. --Abuse is the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain the floors in the dry goods storage room; maintain under and behind the ice machine free from food debris and grime; failed to maintain the ceiling vents and the fan free from a dust buildup; failed to maintain the milk that was served to residents in the 500 Hall at or close to 41°F (degrees Fahrenheit); and failed to maintain the toaster free from a buildup of crumbs at the bottom of the toaster. This practice potentially affected 77 residents who ate food from the kitchen. The facility census was 80 residents. 1. Observations on 11/1/24 from 6:04 A.M. through 8:29 A.M., showed: -The presence of food crumbs, including an old orange behind the canned goods storage -The presence of food crumbs in the corner close to the chest freezer in the dry goods storage room. -A buildup of dust on the ceiling vent over the food preparation table. -A buildup of grime and food debris behind the ice making machine. -A heavy buildup of bread crumbs at the bottom of the two-slice toaster. -The presence of dust on the fan in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-01 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow appropriate infection control practices during wound care to prevent the potential of cross contamination for one sampled resident (Resident #9) who at risk for infection due to open wound on left buttocks area; failed to ensure enhanced barrier precautions (EBP- an approach to the use of personal protective equipment (PPE) to reduce the transmission of Multidrug-Resistant Organisms (MDROs) between residents in skilled nursing facilities) when transferring and emptying a urinary catheter (a flexible tube inserted through a narrow opening into the bladder for removing fluid) bag for one sampled resident (Resident #5), during personal care for three sampled residents (Resident #36, #68, and #59) and during a transfer for one sampled resident (Resident #19) and to ensure hand hygiene was practiced when administering medications to two sampled residents (Resident #101 and Resident #18) out of 22 sampled residents; and failed to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-01 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain a signature for the authorization of the opening of a resident trust account for one sampled resident (Resident #50) and failed to obtain authorization signatures from sampled three residents (Residents #100, #41 and #62) to allow Supplemental Insurance Company A to withdraw funds from the accounts of those residents. This practice affected at least four residents who had resident trust accounts at the facility. The facility census was 80 residents. Review of the facility's Business Office and Internal Controls Policy and Procedure Manual, dated 10/22 showed: -Upon written authorization from the resident/guest or their agent, the facility must hold, safeguard, manage and account for the personal funds deposited with the facility. -Funds may be expended from the facility's Resident Trust Petty Cash or by a Resident Trust Check Request. -Anytime a transaction is made from the Resident Trust Fund, by request or by cash, it must be fully documented, supported by voucher or invoice, and approved by the resident, legal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 49 citations
- Potential for harm · Ecited before2024-11-01 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) (form CMS-10055) and/or the Notice of Medicare Provider Non-Coverage (NOMNC, form CMS-10123) for three sampled residents (Resident #78, #139 and #102) out of three sampled residents who were discharged from Medicare part A services. The facility census was 80 residents. Record review of the Centers for Medicare and Medicaid Services Survey and Certification memo (S&C-09-20), dated 1/9/09, showed the following: -The Notice of Medicare Provider Non-Coverage (NOMNC, form CMS-10123) was issued when all covered Medicare services end for coverage reasons. -If the skilled nursing facility (SNF) believed on admission or during a resident's stay that Medicare would not pay for skilled nursing or specialized rehabilitative services and the provider believed that an otherwise covered item or service may be denied as not reasonable or necessary, the facility must inform the resident or his/her legal representative in writing why these specific services may not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-01 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the following resident rooms clean and free from a buildup of dust and food debris on the floors and walls: resident rooms 508, 207, 202, 201, 200, 301, 303, 302, 300, 403, 404, 401, 105, and 107. This practice potentially affected 24 residents who resided in those rooms. The facility census was 80 residents. 1. Observations with the Maintenance Director on 10/30/24, showed: -At 1:36 P.M., there was a heavy buildup of cobwebs (a web spun by certain spiders, often found in the corners of disused rooms) between the climate control unit and the night stand in resident room [ROOM NUMBER]. -At 2:37 P.M., there was a heavy buildup of cobwebs which stretched between the floor and the climate control unit. -At 2:40 P.M., there was a heavy buildup of food crumbs in he corner between the bed and the window in resident room [ROOM NUMBER]. -At 2:43 P.M., there was a buildup of dust on the fans in resident room [ROOM NUMBER]. -At 2:44 P.M., there was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain the hot water temperature at or below 120 °F (degrees Fahrenheit) in the room of Residents #2 and #76 and in the room of Residents #26 and #77; failed to use a gait belt when assisting one sampled resident to ambulate (Resident #19) who was unsteady on his/her feet; and failed to ensure an initial smoking assessment was completed to establish a baseline for the ability of one resident to smoke, determine assistance as necessary, and ensure safe smoking habits were in place for one sampled resident (Residents #61) out of 22 sampled residents. The facility census was 80 residents. 1. Review of the temperature log dated 10/14/24, showed the following hot water temperatures: -In the 100 Hall the temperature was 102 °F. -In the 200 Hall, the temperature was 102°F. -In the 300 Hall, the temperature was 104°F. -In the 400 Hall, the temperature was 105°F -In the 500 Hall, the temperature was 104°F. -The particular rooms on each hall were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of Resident #68's Face Sheet showed the resident was admitted on [DATE], with a diagnosis of sleep apnea (a sleep disorder that causes breathing to repeatedly stop or become shallow during sleep). Review of the resident's quarterly MDS dated [DATE], showed the resident: -Was alert and oriented without confusion. -Had a specialized treatment- a non-invasive ventilator (CPAP/bilevel positive airway pressure (BiPAP, a noninvasive breathing machine that helps people breathe when they have medical conditions that make it difficult). Review of the resident's POS dated 10/2024, showed physician's orders for: - CPAP/BiPAP setting and ensure distilled water is full in the reservoir at bedtime daily at 9:00 P.M. Review of the resident's Care Plan updated on 10/25/24, showed the resident had sleep apnea and used a CPAP/BiPAP at bedside. Interventions showed staff would: -Administer oxygen therapy as ordered. -Change the tubing per protocol. Observation on 10/28/24 at 8:39 A.M., showed the resident was not in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-01 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to maintain documentation and ensure that Certified Nursing Assistants (CNAs), and licensed nursing staff had the appropriate competencies and skills check off completed annually and as needed. This had the potential to effect any resident care provided by care staff. The facility census was 80 residents. Review of the Facility Assessment dated 8/8/24 showed: -The facility has staff skills and competencies to address the current and future needs of the facility's resident. -The facility had reviewed staff training and inservices program and determined that it is appropriate to provide the level and types of care needed for the resident population outlined in this assessment. The facility also reviewed staff competencies and skills sets and determined that competencies and skills sets for both staff and contractors were appropriate. 1. During the entrance conference on 10/28/24 at 9:07 A.M., the Administrator said: -The facility does not currently have an Assistant Director of Nursing (ADON). -The facility had residents with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-01 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the covers of cleanouts (an access point which provides access to the sewer or other plumbing line so that blockages can be removed) in a tight-fitting manner so the covers would not be a hazard to facility residents or staff located on the 100 Hall and on the 400 Hall. This practice potentially affected 31 residents who resided on those halls. 1. Observations on 10/29/24 at 1:23 P.M. and on 10/31/24 at 10:29 A.M., showed the cleanout cover outside of resident room [ROOM NUMBER] was loose when it was stepped on. During an interview on 10/31/24 at 10:30 A.M., the Maintenance Director said there has not been any work completed around that cleanout since he/she started his/her tenure at the facility in April 2024. 2. Observations on 10/31/24 at 11:31 A.M., showed the cleanout cover between 107 and 108 was loose when it was stepped on. During a phone interview on 11/6/24 at 3:08 P.M., the Maintenance Director said he/she expected the housekeeping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was included on his/her care plan meetings and care plan meeting invitations for two sampled residents (Resident #59 and #75) out of 22 sampled residents. The facility census was 80 residents. Review of the policy Person Centered Care Plans effective date 8/15/18 showed: -Preparation for Care Plan Committee Meetings: --The Registered Nurse or other designee should provide a list of resident/guest(s) names, dates, and times for care plan meetings two weeks in advance to other team members. This list also includes information as to the type of care plan review for each resident/guest, admission, quarterly, annual, or significant change in status reviews. --The Social Service Director (SSD, or other designee, should inform the resident/guest and families of the scheduled meeting by mailing the Notice of Schedule Plan of Care Conference to family members or legal representatives, as meeting notice. Family members and legal representatives…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the correct code status was in place for one sampled resident (Resident #28) out of 22 sampled residents. The facility census was 80 residents. A policy related to advance directives was requested and was not received by the facility. 1. Review of Resident #28's face sheet showed he/she admitted to the facility on [DATE] with a diagnosis of Encounter for Other Orthopedic Aftercare. NOTE: The face sheet also showed that the resident did not have an advance directive or code status in place. Review of the resident's Physician Order Sheet (POS) dated [DATE] showed no order for an advance directive or code status. Review of the resident's care plan dated [DATE] showed the resident's advance directive or code status was not in the care plan. Review off the resident's admission Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) dated [DATE] showed the resident was cognitively intact. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician when medication could not be obtained from the pharmacy for one sampled resident (Resident #61) out of 22 sampled residents. The facility census was 80 residents. Review of the facility Medication Shortages/Unavailable Medications, dated 1/1/13, showed: -When the facility discovers it has an inadequate supply of medication to administer to a resident then the facility staff should immediately initiate action to obtain the medication from the pharmacy. -If facility nurse is unable to obtain a response from the attending physician/prescriber in a timely manner, facility nurse should notify the nursing supervisor and contact facility's Medical Director for orders/direction, making sure to explain the circumstances of the medication shortage. 1. Review of Resident #61's Face Sheet showed the resident was admitted on [DATE] with the following diagnoses: -Alcohol-induced chronic pancreatitis (inflammation of the pancreas). -Alcohol abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the resident or resident representative was provided with the bed hold policy or educated on the bed hold policy when the resident was discharged to the hospital in a timely manner for two sampled residents (Resident #8 and #5) out of 22 sampled residents. The facility census was 80 residents. Review of the facility Transfer/Discharge and Therapeutic Leave policy and procedure updated June 26, 2019, showed: -A copy of the resident bed hold and admission policies/transfer to the hospital should be provided upon transfer by the assigned nurse to the resident or responsible party. 1. Review of Resident #8's Face Sheet showed the resident was initially admitted on [DATE]. Review of the resident's Nursing Notes showed: -10/26/24 at 11:19 A.M., showed the physician gave orders to send the resident to the hospital for further evaluation. The resident was unable to sign the bed hold. The nurse called the resident's responsible party again to notify of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide an ongoing, person-centered activities program based on care planned and assessed resident interests and abilities in order to meet the interests and support a residents physical and psychosocial wellbeing for one of 22 sampled residents (Resident #25). The facility census was 80 residents. Review of a facility policy titled Delegation of Activity Program Duties, dated 3/1/08, showed: -The facility was to provide an ongoing activities program designed to meet the physical, mental and psychosocial wellbeing of each resident. -The activities program should have occurred within the context of each resident's comprehensive assessment and care plan. 1. Review of Resident 25's face sheet, dated 6/20/24, showed: -An admission date of 6/14/24. -Diagnoses of Down Syndrome (a genetic chromosomal disorder causing developmental and intellectual delays) and a cognitive communication deficit. Review of the resident's facility Activity Assessment, completed 6/14/24, showed: -Activity interests of games,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure to have a comprehensive physician's order for colostomy (or ostomy is a surgical procedure that creates an opening in the large intestine, or colon, through the abdominal wall. The opening, called a stoma, allows stool to drain into a bag or pouch attached to the abdomen) care to include type and size of ostomy supplies needed, failed to have a comprehensive care plan for colostomy care and type of supplies needed for one sampled resident (Resident #3) out of 22 sampled residents. The facility census was 80 residents. Review of the facility's Colostomy Care policy dated 10/1/10 showed: -Care of the colostomy site helps prevent skin irritation around the sire and leakage of the drainage bag. 1. Review of of Resident #3's Quarterly Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) dated 8/29/24 showed: -Was cognitively intact, able to make his/her needs and wants known. -Had a colostomy upon admission. Review of the resident's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure appropriate care for one sampled resident (Resident #60) with a Percutaneous Endoscopic Gastronomy (PEG) tube (a tube that is passed into a person's stomach through the abdominal wall, most commonly used to provide a means of feeding when oral intake is not adequate) out of 22 sampled residents. The facility census was 80 residents. Review of the facility's policy titled Tube Feeding-Kangaroo E-Pump dated 2/1/18 showed: -Staff were expected to label the feeding formula including rate, time, and initials. -Staff were expected to label the flush bag with the date, time, and initial amount of water. -Staff were expected to follow the manufacturer guidelines related to hang times for the tube feeding. 1. Review of Resident #60's face sheet showed he/she admitted to the facility with the following diagnosis: -Gastrostomy Status. Review of the resident's quarterly Minimum Data Set (MDS- a federally mandated assessment instrument completed by facility staff for care planning) dated 8/19/24 showed: -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow physician's orders for assessing the resident's dialysis (a procedure that removes waste products and excess fluid from the blood when the kidneys are unable to function properly) shunt (a surgically created connection between an artery and a vein that allows for direct access to the bloodstream for dialysis) site twice daily, failed to ensure dialysis communication was received and documented after each dialysis treatment for continuum of care, and failed to include in the care plan the location and type of dialysis access and complete interventions on dialysis care needs for two sampled residents (Resident #68 and #75) out of 22 sampled residents. The facility census was 80 residents. Review of the facility Hemodialysis policy and procedure dated 11/1/01, showed: -Physician's orders for care of the hemodialysis resident should include information regarding visits to a dialysis center, along with care of the access site. -Process…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to have a regular system of checking food temperatures to ensure that hot foods (scrambled eggs) were maintained at or close to a temperature of 120°F (degrees Fahrenheit) on five trays for residents on the 500 Hall. This practice potentially affected five residents who were yet to receive breakfast room trays on 11/1/24. The facility census was 80 residents. 1. Observation on 11/1/24 showed: -At 7:31 A.M., the cart with trays for the residents in the 500 Hall left the kitchen. -From 7:34 A.M. through 7:38 A.M., trays were passed to residents who were in the 500 Hall dining room. -From 7:40 A.M. through 7:45 A.M. trays were delivered to residents who wanted trays in their rooms. -At 7:44 A.M., with Certified Nursing Assistant (CNA) A watching, the temperature of the eggs on one of the trays was measured at 113 °F . During an interview on 11/1/24 at 7:46 A.M., CNA A said he/she had not seen anyone from the dietary department at the 500 Unit to check food temperatures. During an interview on 11/1/24 at 7:49 A.M., Registered Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #1) was treated with dignity and respect when on 3/25/24 Registered Nurse (RN) A cursed and yelled at the resident in the dining room out of three sampled residents. The facility census was 81 residents. On 3/25/24 the Administrator was notified of Past Non-Compliance which occurred on 3/25/24. RN A was suspended pending investigation immediately. Upon completion of the investigation, RN A was terminated for violating facility policy on 3/26/24. Facility training for abuse, neglect, dignity and customer services was completed for all staff 3/26/24 prior to the start of their shift. Review of the facility Resident Rights Policy dated 5/1/23 showed: -Purpose: --This policy is concerned with all incidents and accidents involving residents. --All of our residents have the right to be free from abuse, neglect, exploitation and misappropriation of resident property. --Abuse is the willful infliction of injury,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-17 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have a Facility Assessment updated annually and as needed to determine resources necessary to meet the needs of the residents, such as assessment of the resident population, staff competencies needed to provide resident care, physical plant requirements, services needed, technology resources and facility and community-based risk assessment updated annually and complete to show the current resident population and needs. A total of 14 residents were sampled. The facility census was 55 residents. Facility policy for facility assessment was requested from the facility and no policy was provided. 1. Record review of the Facility Assessment dated 12/17/2021 showed: -Casper Report dated 10/31/21 was used for information for the assessment. -Facility Census and Condition report competed 10/31/21 was used for the report. -Facility Matrix dated 10/31/21 was used for the assessment. -Provider Rating Report Nursing Home Compare Five-Star Rating dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-17 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure resident funds were placed in an account separate from the facility's operating account whereby, not providing and returning residents' their personal refunds from the operating account in a timely manner for 34 residents (Resident #190, #18, #160, #161, #162, #163, #41, #202, #164, #165, #166, #167, #203, #168, #29, #192, #170, #13, #171, #172, #173, #174, #177, #178, #179, #180, #181, #182, #183, #184, #186, #187, #188 and #189). The facility had a census of 55 residents at the time of survey. 1. Record review of the facility's maintained Interim Aged Analysis Summary (Accounts Receivable Aging Report) for the period 3/1/22 through 3/31/23, showed the following residents with personal funds held in the facility's operating account. Resident Amount Held in Operating Account #190 $ 323.99 #18 $ 81.00 #160 $ 164.61 #161 $ 26.92 #162 $ 32.88 #163 $ 166.78 #41 $ 130.00 #202 $ 2,154.35 #164 $ 4,305.23 #165 $ 633.00 #166 $ 2,472.78 #167 $ 1,308.54 #203 $ 906.00 #168 $ 905.32 #29 $ 2,911.97 #192 $ 394.00 #170 $ 6.50 #13 $…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-17 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Nurse Aide (NA) Registry checks, Federal Indicator (FI - a marker given to a potential employee who has committed abuse, neglect, or misappropriation of property against residents) checks, Family Care Safety Registry (FCSR-helps to protect long-term care residents by providing background information on employees or prospective employees) checks, Employee Disqualification List (EDL) checks, and/or Criminal Background Check (CBC) checks were completed prior to hire for three sampled staff (Employees A, D, and F) out of 10 sampled staff. The facility census was 55 residents. Record review of the facility's Employment policy and procedure 10/22/98 showed: -An offer of employment may be made by the department head/supervisor only after the following checked: --Applicable registry, licensing board, etc. has been contracted and checked. --The criminal background check completed and are satisfactory. --The policy did not address specific to checking EDL, CBC, FCSR, or the NA registry. 1. Record review of Employee A's file…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-17 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have a correct code status for a one sampled resident (Resident #261) out of 14 sampled residents. The facility census was 55 residents. Record review of facility policy Advance Directives and Refusal of Treatment-Missouri dated [DATE] showed: -The resident had the right to refuse treatment, to refuse to participate in experimental research and to formalize and advanced directive for the management of his/her care. -The resident might have refused medical treatment to the extent permitted by law. -Only when the resident's medical status and the resident's or family's wishes indicated can a Do Not Resuscitate (DNR) be completed. -This could be at any point in the resident's care. -This form would be placed in the front of the medical record housed in a plastic sheath. -Orders would be written in the physician section of the medical record. -The physician have to enter the order personally, no orders for DNR can be taken via telephone, but fax or email…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the resident's responsible party after a fall occurred for one sampled resident (Resident #10) out of 14 sampled residents. The facility census was 55 residents. On 3/13/23 the Administrator was notified of the past noncompliance which occurred on 2/18/23. On 2/19/23 the facility administration was notified of the change of condition/notification not being completed and a grievance was started. Facility staff were educated on change of condition and notification to the responsible party. All changes of condition were monitored daily for notification. The deficiency was corrected on 2/20/23. Record review of the facility policy Change in Medical Condition dated 11/28/16 showed: -Notification of the resident's family member should occur promptly when there is a change in the resident's medical condition. -Example of a change of condition was a fall. 1. Record review of Resident'#10's quarterly Minimum Data Set (MDS-a federally mandated assessment tool required to be completed but facility staff for care planning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-17 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, failed to provide a Skilled Nursing Facility Advanced Beneficiary Notice (SNF ABN) for two sampled residents (Residents #6 and #50) who remained in the facility but were discharged from Medicare part A services for beneficiary notices. The facility census was 55 residents. A policy was requested from the facility but not received. 1. Record review of Resident #6's SNF ABN Protection Notification Review showed: -The resident went on hospice (end of life care) per family request on 3/12/23. -A SNF ABN was not provided to the resident or resident's responsible party. 2. Record review of Resident #50's SNF ABN Protection Notification Review showed: -The resident was discharged off Medicare Part A services on 12/2/22. -A SNF ABN was not provided to the resident or resident's responsible party. 3. During an interview on 3/16/23 at 8:53 A.M. the Financial Analyst said: -He/she was responsible for completing all notices when a resident discharged off of Medicare Part A services. -He/she had not been providing the SNF ABNs to the residents or resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-17 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the ombudsman (a resident advocate who provides support and assistance with problems and/or complaints regarding the facility) for one closed record resident (Resident #58) of his/her discharge from the facility out of three closed record sampled residents. The facility census was 55 residents. A policy was requested and no policy was received related to notification of the ombudsman. 1. Record review Resident #58's admission Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff) dated 12/22/22 showed the resident: -Was severely cognitively impaired. -Was admitted for skilled rehabilitation services. Record review of the resident's Discharge summary dated [DATE] showed: -The resident was being transferred to another facility. -The resident was sent to the other facility with all medications. During an interview on 3/16/23 at 1:40 P.M. the Social Services Designee (SSD) said: -He/she was responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-17 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the follow-through of the Pre-admission Screening and Resident Review (PASRR) recommendations and to integrate the recommendations into the care plan for one sampled resident (Resident #50) out of 14 sampled residents. The facility census was 55 residents. A policy was requested but not received. 1. Record review of Resident 50s admission Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff for care planning) dated 10/24/22 showed the resident: -Was severely cognitively impaired. -Had the following diagnoses: --Anxiety Disorder (a psychiatric disorder causing feelings of persistent anxiety) --Depressive disorder (a mental disorder characterized by a feeling of profound and persistent sadness or despair and is frequently accompanied by a loss of interest in things that were once pleasurable). --Schizophrenia (a chronic mental illness that interferes with a person's ability to think clearly, to distinguish reality from fantasy, to manage emotions, make decisions, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-17 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed complete a recapitulation upon discharge form the facility for one closed record resident (Resident #58) out of three closed record sampled residents. The facility census was 55 residents. Record review of facility policy entitled Discharge Summary and Plan of Care dated November 28, 2016 showed: -Appropriate discharge planning and communication of necessary information to the continuing care provider, after discharge of a resident from the facility, help the new care provider to understand the resident's goals and needs. -When the facility anticipated the discharge of a resident, a discharge plan summary would be developed. -Upon discharge of a resident a discharge summary was provided to the receiving care provider. 1. Record review Resident #58's admission Minimum Data Set (MDS-a federally mandated assessment tool required to be completed by facility staff) dated 12/22/22 showed the resident: -Was severely cognitively impaired. -Was admitted for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician's order for oxygen tubing changes were on the Physician's Orders Sheet (POS) and to ensure oxygen nasal cannula (a device used to deliver supplemental oxygen through a plastic tube into the nose in a sanitary manner) and tubing was stored to prevent contamination when not in use for two sampled residents (Resident #49 and #51); to ensure nebulizer (a device used to administer medication in the form of a mist inhaled into the lungs) equipment was maintained and stored to prevent contamination when not in use for one sampled resident (Resident #49); and to ensure an oxygen care plan was completed for one sampled resident (Resident #51) out of 14 sampled residents. The facility census was 55 residents. Record review of the facility's Nebulizer policy dated 5/1/04 showed: -The staff were to obtain physician's orders for the nebulizer. -After use of the nebulizer and cleaning of the nebulizer, store the equipment in a plastic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-17 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure bed rails were assessed on an on-going basis, to try other assistive devices before placing the side rails, to have a consent signed by the resident to notify them of the risks and/or benefits of the use of side rails and to care plan the use side rails for one sampled resident (Resident #43) out of 14 sampled residents. The facility census was 55 residents. Record review of the facility policy Bed Rail Use dated 10/26/22 showed: -Bed rails may be used to enable a guest to become more functionally independent and when their medical condition required to use of a bed rail. -Bed rails may be used to help turn themselves in bed. -Possible hazards and clinical benefits of the bed rail use should be explained to the resident during the admission process and upon initial implementation of the bed rails. -The bed rail evaluation should be completed upon admission, readmission, when implementing the side rail, with significant change and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-17 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure documentation of coordination of care with hospice (end of life care) services by not ensuring a current hospice comprehensive resident medical record was maintained with a current certificate of care, nursing summary, and plan of care for two sampled residents (Resident #29 and Resident #6) out of 14 sampled residents. The facility census was 55 residents. A policy related to hospice services was requested and not received at the time of exit. Record review of the facility and specific Contracted Hospice Agency Agreement dated 10/13/22 showed: -Each party shall prepare and maintain complete and detail clinical record concerning each hospice resident receiving hospice services under this agreement in accordance with it usual record -keeping procedures and as required by applicable federal. -Each record shall have document that the specified services are furnished in accordance with this agreement and shall be readily accessible and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-27 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) (form CMS-10055) and/or the Notice of Medicare Provider Non-Coverage (NOMNC, form CMS-10123) for three sampled residents (Resident #7, #277, and #278) out of three sampled residents who were discharged from Medicare part A services. The facility census was 68 residents. Record review of the Centers for Medicare and Medicaid Services Survey and Certification memo (S&C-09-20), dated 1/9/09, showed the following: -The Notice of Medicare Provider Non-Coverage (NOMNC, form CMS-10123) was issued when all covered Medicare services end for coverage reasons. -If the skilled nursing facility (SNF) believed on admission or during a resident's stay that Medicare would not pay for skilled nursing or specialized rehabilitative services and the provider believed that an otherwise covered item or service may be denied as not reasonable or necessary, the facility must inform the resident or his/her legal representative in writing why these specific services may not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-27 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to check the Certified Nursing Assistant (CNA) Registry to ensure individuals did not have a Federal Indicator (a marker given by the federal government to individuals who have committed abuse/neglect) for four sampled employees (Employees A, C, D, and E), out of six sampled employees hired since the last annual survey. The facility census was 68 residents. Record review of the facility Abuse, Neglect, Misappropriation of Resident Property, Suspicious Injury of Unknown Source, and Exploitation policy dated 11/28/17 and revised on 2/18/18 showed: -The facility will not knowingly employ or otherwise engage any individual who has been found guilty by a court of law of abusing, neglecting, or mistreating resident. -In addition, the facility will not knowingly employ any individual who had a finding entered into the state nurse aide registry or disciplinary action against his or her professional license, concerning abuse, neglect, and mistreatment of resident, exploitation or misappropriation of resident property. -The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-10-27 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who were unable to carry out bathing needs received showers or baths to maintain good personal hygiene for two sampled residents (Resident #64 and #62) out of 17 sampled residents and for one closed record resident (Resident #271) out of three closed records. The facility census was 68 residents. Record review of the facility's Bath-Shower or Tub policy dated 10/1/10 showed: -Showers and baths promote cleanliness and comfort for the resident. -Residents should receive a shower or tub bath as needed. 1. Record review of Resident #64's Face Sheet showed he/she was admitted to the facility on [DATE] and had the following diagnoses: -Dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgment, and impulses). -Major depressive Disorder (a state of intense…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-10-27 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident out of 17 sampled residents. The facility census was 68 residents. 1a. Record review of the facility's Facility assessment dated [DATE] showed: -There was no documentation that showed the residents' diseases, conditions, physical and cognitive disabilities or the facility acuity level. -The facility did not vary staffing levels according to a prospective resident's acuity or care needs. -Staffing: --Current staffing was stable from day to day and shift to shift based on normal and expected care needs of the residents. --When residents with extensive care needs are considered for admission, the administrator, admissions director, and Director of Nursing (DON) determine whether additional staffing was required or whether the admission should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-10-27 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the Director of Nursing (DON) was serving as a DON only when the facility had an average occupancy of fewer than 60 residents. The facility census was 68 residents. 1. Record review of the facility's Census Report dated 10/19/20 showed the facility census was 68 residents. Record review of the facility's Resident Census and Condition of Residents report dated 10/19/20 showed the facility census was 68 residents. During an interview on 10/26/20 at 12:59 P.M. the DON said he/she was the charge nurse today for the unit. Observation on 10/26/20 at 1:06 P.M. showed the DON was passing medications to the residents on the 500 hall. During an interview on 10/26/20 at 2:36 P.M. the DON said he/she started acting as a charge nurse on the 500 hall unit at 12:00 P.M. Observation on 10/26/20 at 2:37 P.M. showed the DON was passing medications to the residents on the 500 hall. During an interview on 10/27/20 at 10:54 A.M. the Administrator and the Regional Nurse Consultant (previously the interim DON) said the DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-27 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the shift change narcotic count was completed and signed by both the on-coming and off-going nursing staff. The facility census was 68 residents. Record review of the facility's Inventory Control of Controlled Substances dated 12/1/07 and revised on 1/1/13 showed: -The facility should ensure that the incoming and outgoing nurses count all Schedule II controlled substances (narcotics) and other medications with a risk of abuse or diversion at the change of every shift or at least once daily and document the results on the Controlled Substance Count Verification/Shift Count Sheet. -The facility should ensure that staff count all Schedule III - V controlled substances in accordance with facility policy and applicable law. 1. Record review of the facility's Controlled Drug Count sheet dated 5/15/20 - 6/6/20 showed: -The document did not identify which hall the narcotic count sheet was for. -17 out of 44 opportunities were not signed by either the oncoming or offgoing staff. -One shift (6/5/20 day shift)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-10-27 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the medication refrigerator temperatures were monitored and maintained within appropriate limits; to ensure insulins and eye drops were dated when they were opened and to ensure expired medications were removed from the medication delivery system in two medication carts and one medication room. The facility census was 68 residents. Record review of the facility's Pharmacy Services and Procedures Manual - Storage and Expiration Dating of Medications, Biologicals, Syringes and Needles dated 12/1/07 and revised on 10/28/19 showed: -Facility should ensure that medications and biologicals that have an expired date on the label are stored separately from other medications until destroyed or returned to the pharmacy or supplier. -Facility should ensure that food is not to be stored in the refrigerator or general storage areas where medications and biologicals are stored. -Once a medication or biological package is opened, the facility should follow manufacturer/supplier guidelines with respect to expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitary food serving utensils; to ensure plastic cutting boards were in good condition to avoid food safety hazards; and to refrigerate open foodstuffs that stated to do so on their labels. These deficient practices potentially affected all residents who ate food from the kitchen. The skilled nursing facility census was 68 residents with a licensed capacity for 90. 1. Observations during the kitchen inspection on 10/19/20 between 8:57 A.M. and 11:43 A.M. showed the following: -An open 1-gallon jug of Teriyaki sauce approximately 3/5 full located on the upper shelf of a rack in the dry storage stated Refrigerate After Opening on the label. -One red and one green cutting board on a lower shelf under a microwave both were heavily scored to the point of plastic bits hanging off them. -An open 1-gallon jug of soy sauce approximately 1/4 full located on the bottom shelf of a cart by the 3-sink area stated Refrigerate After Opening for Quality on the label. -A blue handled scoop in a plastic 3-drawer cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-27 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a Facility Assessment to determine resources necessary to meet the needs of the residents, such as assessment of the resident population, staff competencies needed to provide resident care, physical plant requirements, services needed, technology resources and facility and community-based risk assessment. A total of 17 residents were sampled. The facility census was 68 residents. 1. Record review of the facility's Facility Assessment, dated 9/9/20, showed: -There was no documentation that showed the residents' diseases, conditions, physical and cognitive disabilities or the facility acuity level. -The facility did not vary staffing levels according to a prospective resident's acuity or care needs. -Staffing: --Current staffing was stable from day to day and shift to shift based on normal and expected care needs of the residents. --When residents with extensive care needs are considered for admission, the administrator, admissions director, and Director of Nursing (DON) determine whether additional staffing was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-10-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure infection control procedures were followed to prevent cross-contamination by not performing appropriate hand hygiene (wash or sanitize hands) between glove changes, during incontinent care and during urinary catheter (a tube passed through the urethra into the bladder to drain urine) care for two sampled residents (Resident #31 and #62), during wound care for two sampled residents (Resident #34 and #62), during blood glucose monitoring for one sampled resident (Resident #13) and two supplemental residents (Residents #46 and #67), and not sanitizing the blood glucometer (a machine to measure blood sugar levels) between residents for one sampled resident (Resident #13) and two supplemental residents (Resident #46 and #67), not ensuring isolation precautions were maintained for newly admitted residents for one sampled residents (Resident #31), failed to ensure one sampled resident's (Resident #62) linens were properly handled, failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-27 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one sampled resident (Resident #54) was afforded an opportunity to formulate advanced directives (a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) out of 17 sampled residents. The facility census was 68 residents. Record review of the facility Advance Directives and Refusal of Treatment policy date 10/1/10 showed: -The resident has the right to refuse treatment and to formulate an advance directive for the management of his/her care. -The resident will be given information and the opportunity to formulate Advance Directives, including but not limited to a Living Will and/or an attorney-in-fact appointed pursuant to a Durable Power of Attorney for Health Care. -The resident shall have a copy of his/her Advance Directive(s), if any, made a part of his/her medical record. -Prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-27 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident being discharged from the facility to the hospital received a discharge notification for one sampled resident (Resident #31) out of 17 sampled residents. The facility census was 68 residents. 1. Record review of Resident #31's Face Sheet showed he/she was admitted to the facility on [DATE] and was readmitted on [DATE]. Record review of the resident's significant change Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) dated 8/21/20 showed he/she: -Was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. -Required extensive staff assistance for dressing and bathing. -Required total staff assistance for toileting. Record review of the resident's electronic medical record showed: -He/She was sent to the hospital for abdominal pain and not having a bowel movement for several days despite treatment on 10/15/20. --No documentation a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-27 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident being discharged from the facility to the hospital received a bed hold notice for one sampled resident (Resident #31) out of 17 sampled residents. The facility census was 68 residents, 1. Record review of Resident #31's Face Sheet showed he/she was admitted to the facility on [DATE] and was readmitted on [DATE]. Record review of the resident's significant change Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff for care planning) dated 8/21/20 showed he/she: -Was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. -Required extensive staff assistance for dressing and bathing. -Required total staff assistance for toileting. Record review of the resident's electronic medical record showed: -He/She was sent to the hospital for abdominal pain and not having a bowel movement for several days despite treatment on 10/15/20. --No documentation a bed hold notice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-10-27 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a base line care plan was developed and reviewed with the resident or the resident's responsible party, and to provide a copy of the base line care plan to the resident/responsible party within 48 hours of the resident's admission to the facility for two sampled residents (Resident's #13 and #62) out of 17 sampled residents. The facility census was 68 residents. Record review of the facility Person Centered Care Plan policy dated 7/17/18 showed: -Person centered plans of care are developed by the interdisciplinary team to coordinate and communicate care approaches and goals of the resident consistent with the residents rights. -The facility develops and implements a baseline plan of care within 48 hours of admission that includes the minimum healthcare information necessary to properly care for the immediate needs of the resident. -The baseline plan of care should be initiated by the Minimum Data Set (MDS - a federally mandated assessment tool…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-10-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to revise a resident's care plan to reflect the resident's current condition to include the resident's Do Not Resuscitate (DNR - an order from a doctor that resuscitation should not be attempted if a person suffers cardiac or respiratory arrest) code status for one sampled resident (Resident #29), and after one resident's fall with a fracture for one sampled resident (Resident #63), out of 17 sampled residents. The facility census was 68 residents. Record review of the facility Person Centered Care Plan policy dated 7/17/18 showed: -Person centered plans of care are developed by the interdisciplinary team to coordinate and communicate care approaches and goals of the resident consistent with the residents rights. -The facility develops a comprehensive person centered plan of care for each resident that includes measurable objectives and timetables to meet a resident's medical, nursing and mental/psychosocial needs that are identified in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-10-27 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review , the facility failed to develop a discharge plan according to residents needs for one sampled closed record (Resident # 72) out of 17 sampled residents and three closed records. Facility census was 68 residents. Record review of the facility's Discharge Summary and Plan of Care policy dated November 28 2016 showed: -Appropriate discharge planning and communication of necessary information to the continuing care provider, after discharge of a resident from the facility, help the new care provider understand the resident goal and needs. -A post discharge plan of care developed with the resident and his/her family, to assist the resident to adjust to his/her new living environment. -The planned discharge review should be initiated upon determination that the resident planned to discharge and should be updated on-going, to be completed before the resident's discharge. -Discharge to home instructions should be completed prior to the resident's discharge, preferably on the date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-27 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a comprehensive discharge summary which included a recapitulation of stay for one sampled closed record (Resident #72) out of 17 sampled residents and three closed records. The facility census was 68 residents. Record review of facility's Discharge Summary and Plan of Care policy dated November 28, 2016 showed: -If the facility anticipated the discharge of a resident, a discharge plan summary should be developed. -Upon discharge of a resident, a discharge summary is provided. -The discharge summary should include a recapitulation of residents stay, a final summary of the residents status at time of discharge, a post discharge plan of care developed with the resident and his/her family to assist the resident to adjust to his/her new living environment,and a reconciliation of pre and post discharge medications. -Planned discharge review should be imitated upon determination that the resident planned to discharge and should be updated on-going,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-27 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide meaningful activities to meet the interests of and support the physical, mental, and psychosocial well-being of two sampled residents (Resident #48 and #64) out of 17 sampled residents. The facility census was 68 residents. Record review of the facility Activity Program Management policy updated 3/1/2008 showed: -The purpose of the policy was to help activity staff understand aging complications experienced by the elderly, and the federal and state requirements affecting long term care practice. -The quality of care section of the activity program manual was dedicated and a resource to the activity program staff regarding program management related to medical and nursing care needs of the residents. -No other parts of the activity program manual were provided by the facility. 1. Record review of the facility's activity calendar dated 10/2020 showed: -10/19/20: Daily handouts, riddles, 100 hall cupcakes, and door decorating.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to identify, notify the physician, obtain treatment orders and complete an incident report and investigation for one sampled resident (Resident #18) who had right lower leg abrasions; to ensure one sampled resident (Resident #51) had a hospice (end of life care) book with a clear integrated plan on how to care for the resident at his/her end of life; and to monitor a resident's non-pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) by failing to complete weekly skin and/or wound assessments for one sampled resident (Resident #62) out of 17 sampled residents. The facility census was 68 residents Record review of the facility's Terminally Ill - Caring For policy updated 11/1/2001 showed: -The resident's family, friends and clergy should be encouraged to play an active role in the psychosocial plan of care for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-10-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor a resident's pressure ulcer (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) by failing to complete weekly skin and/or wound assessments for one sampled resident (Resident #62) out of 17 sampled residents. The facility census was 68 residents. Record review of the facility's Protocol for Certified Nursing Assistant (CNA) and Licensed Nurse Skin Inspections policy dated 10/1/10 showed: -CNA's will conduct body inspections of residents at risk for pressure ulcers on a daily basis. -Licensed Nurses will conduct body inspections of residents at risk for pressure ulcers on a weekly basis. -CNAs will conduct a body inspection on all assigned residents. -Results of inspection will be documented on the body audit sheet or in the electronic charting beside the resident's name. -Any skin concern identified by the CNA will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-10-27 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain communication between the facility and the dialysis center and to develop a dialysis policy that instructed staff regarding communication between the facility and the dialysis center for one sampled resident (Resident #58) who received dialysis (use of a machine to purifying the blood of a person whose kidneys are not working adequately to sustain life) out of 17 sampled residents. The facility census was 68 residents. Record review of the facility Hemodialysis (removing waste products from a person's blood) Care policy dated 11/1/01 showed: -Obtain dry weights from the dialysis center. -Obtain lab work from the dialysis center. -The policy did not include specific instruction regarding how to maintain communication between the facility and the dialysis center. 1. Record review of Resident #58's Face Sheet showed he/she was readmitted to the facility on [DATE] with a diagnosis of end stage renal failure (the last stage of chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$14,433 in federal fines across 1 penalty.
- $14,433 — penalty dated 2024-03-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ASPIRE SENIOR LIVING — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.6 | -1.6 vs chain |
| Staffing | 1 of 5 | 1.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 2.5 | +0.5 vs chain |
The other 15 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CHP SNF OPCO HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 10/01/2025 |
| CHP SNF HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 10/01/2025 |
| CHP SNFCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 10/01/2025 |
| BRODY, MICHAEL | Individual | INDIRECT OWNERSHIP INTEREST | since 10/01/2025 |
| BROWN, BARBARA | Individual | INDIRECT OWNERSHIP INTEREST | since 10/01/2025 |
| BROWN, DANIEL | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| EICKHOFF, PAMELA | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| LEIPHAM, MICHELLE | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| SHEVLYAGIN, VICTOR | Individual | INDIRECT OWNERSHIP INTEREST | since 10/01/2025 |
| STADTMUELLER, DAVID | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| HERO HEALTH MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| PAGE, WESLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| TADAKAMALLA, SRINATH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $832K paid to related parties — landlords or management companies under common ownership — equal to about 10% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265565. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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