Aspire Senior Living Platte City
220 O'rourke Drive, Platte City, MO 64079 · For profit - Limited Liability company · 97 certified beds · (816) 858-5222 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0565, F0570)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (70) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $70,892 in federal fines (most recent 2025-06-05)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (66%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 32.0% | 18.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 1.1% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.7% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 3.1% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.4% | 4.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 58.1% | 17.4% | 16.1% | check this† — see note marked dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 26.2% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 79.4% | 90.9% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 2.9% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.4% | 17.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.4% | 23.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 8.7% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 3.3% | 63.5% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.31 | 2.11 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.16 | 2.33 | 1.80 | worse |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 7.5–15.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.12 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 97 beds and averages 66.1 residents a day — about 68% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.16 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.80 hrs/resident/day on weekends vs 3.30 on weekdays — 15% thinner on weekends. RN hours go from 0.45 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 66% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
70 citations, most serious first. The 11 most serious are shown; the remaining 59 are one tap away and print in full.
- Immediate jeopardy · J2024-06-06 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and ensure two sampled resident's (Resident #1 and #2) code status was correct at the time of admission and carried out in accordance with the guardian's directive to staff. Resident #1's guardian directed Registered Nurse (RN) A upon admission on [DATE] and to RN B on [DATE] to change the resident's code status to Do Not Resuscitate (DNR). On [DATE], the resident stopped spontaneous respirations and pulse and facility staff initiated cardiopulmonary resuscitation (CPR). Emergency Medical Services (EMS) were called to the facility and took over CPR from facility staff. CPR was performed for one hour and 13 minutes. The resident was declared deceased at the facility on [DATE] at 2:16 A.M. Resident #2's guardian notified the Social Services Designee (SSD) on [DATE] of his/her wishes to change the resident's code status from full code to a DNR and staff failed to change the resident's code status. The facility census was 68. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-29 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure there was a safe and effective medication system in place when ordering and medication administration to ensure no significant medication errors, when one resident, Resident #1, received 28 doses of Torpenz 10mg tablet, a medication used to treat breast cancer, that was not ordered by the physician. This effected one of three sampled residents. The facility census was 66. On 04/16/26, the Administrator was notified of the past noncompliance which began on 03/18/26. On 04/16/26, the facility administrator was notified of the incident, an investigation immediately began and corrective actions were implemented to include education provided to licensed staff on 04/16/26 and 04/17/26. The education included inputting orders in the medical record. Check and verify the order is correct. A new system was put in place in which the Director of Nursing (DON) reviews new medication orders prior to the licensed staff forwarding the orders on to the pharmacy. The noncompliance was corrected on 04/17/26. Review of the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-05 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to act promptly and consider concerns and recommendations of the resident council members when the facility did not communicate back to the resident council with regard to concerns brought forward by the resident council, as reported by twelve of twelve residents who participated in a group interview. The facility additionally did not maintain documentation of resident council concerns or provide follow to the resident council with resolutions or follow up actions. The facility census was 65. Review of facility policy, Resident Grievances, dated April 2006, showed: -The resident has the right to exercise his or her rights as a resident of the facility and as a citizen of the United States. The resident has the right to be free of interference, coercion, discrimination, and reprisal from the facility exercising his or her rights. -The facility designee shall investigate the complaint to determine validity. The facility designee will maintain files and records of the facility, relating to grievances; -The facility designee will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-05 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 7. Review of facility policy, personal property, undated, showed: -Resident's personal belongings and clothing shall be inventoried and documented upon admission and as such items were replenished. Residents and/or families are requested to assist in documenting and maintaining inventory of Resident's personal property; -The facility will promptly investigate any complaints of misappropriation or mistreatment of resident property. Review of facility policy, Safe and Homelike Environment, dated 2021, showed the facility exercises reasonable care for the protection of the resident's property from loss or theft. Review of Resident council minutes, March 2025-May 2025, showed: -On 3/24/25 there was concerns voiced from two residents regarding missing clothing and notes regarding clothes being misplaced with other residents. -On 4/28/25 there was concerns voiced from two residents regarding missing clothing items and discussion on clothes taking a long time to return from laundry. Review of grievances, March 1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-05 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of Resident #13's Quarterly MDS, dated [DATE], showed: - Cognitive skills intact; - Upper and lower extremities impaired on both sides; - Dependent on the assistance of staff for eating, toilet use, dressing, personal hygiene and transfers; - Had a urinary catheter; - Had a colostomy (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall so as to bypass a damaged part of the colon); - Diagnoses included anxiety, depression, post traumatic stress disorder (PTSD), and quadriplegia (paralysis of all four limbs). Review of the resident's face sheet showed the resident was a full code. Review of the resident's care plan, revised 5/29/25, showed the care plan did not address the resident's code status. Review of the resident's Physician Order Sheet (POS), June, 2025 showed an order for full code with a date of 5/30/25. 4. Review of Resident #46's purple Out of Hospital Do Not Resuscitate (OHDNR) form showed: - 11/6/23 - the resident signed the form; -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-05 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to discard expired medications and biologicals stored in the medication cart and the medication room, failed to date an opened vial of insulin for one resident (Resident #16), and failed to ensure refrigerator and freezer temperatures were documented in medication rooms. Additionally, the facility failed to ensure medication packaging (bubble pack) was not punctured which affected two residents (Resident #13 and #50). Staff failed to ensure medication carts were locked when not in use and failed to ensure non-medication/medical items including vape pens, a resident's pocket knife, and loose change were not stored in the medication cart. Lastly, the facility failed to store eye drops appropriately for one resident (Resident #45). The sample size was 16 residents. The facility census was 65. Review of facility's policy for Storage of Medications, dated 1/30/24, showed: - Drug containers having soiled, illegible, worn, makeshift, incomplete, damaged, or missing labels are returned to the pharmacy for proper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to store, prepare and serve food in accordance with professional standards of food service safety when staff failed to date, label, and store food items correctly, failed to maintain environmental and cleanliness standards for the kitchen, failed to adhere to proper hygiene standards for hairnets and handwashing, failed to perform temperature checks on food items prior to serving to residents, failed to adhere to proper portion control when serving meals, failed to properly monitor and document sanitizer concentration levels for the dishwashing machine, and failed to follow approved recipe cards for meals prepared. This effected all the residents at the facility. The facility census was 65. Review of facility policy, Employee Hygiene, dated 1/30/24, showed: - Employees must keep hands, arms, fingernails clean; - Employees must wear hairnets to keep hair from contacting exposed food, clean equipment, utensils, and linens. Review of facility Cleaning policy, undated, showed: - The purpose is to ensure a clean and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Review of the facility's policy for Indwelling Urinary Catheter Care, revised 1/24/25 showed: - The purpose is to establish safe and effective guidelines for the care and maintenance of residents with indwelling urinary catheter, preventing infections, ensuring comfort, and promoting dignity; - The policy did not address how to empty the drainage bag. Review of the facility's undated policy for Hand Hygiene, showed: - Hand washing will be regarded by the facility as the single most important means of preventing the spread of infection; - Hands should be washed for at least twenty seconds using soap and water under the following conditions: whenever hands are visibly dirty; before having direct contact with a resident; after having direct contact with a resident; before performing invasive procedures;before performing invasive procedures; before preparing or handling medications; before handling clean or soiled dressings; after handling used dressings, contaminated equipment; after contact with blood, body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-05 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents and/or resident representatives were provided education regarding the benefits and/or risks of immunizations prior to receiving the influenza or pneumococcal vaccines and document the education was provided. This affected five out of sixteen sampled residents (Resident #53, #13, #64, #55, and #33). Facility census was 65. Review of facility policy, Influenza prevention and management, undated, showed: -the facility will provide education prior to the start of each flu season as to the benefits of getting a flu shot. Informed consent or refusal of the vaccine will be expressed in writing using facility -approved forms (residents). Review of facility policy, influenza and pneumococcal immunizations-residents, undated, showed: -Purpose: minimize the risk of residents acquiring, transmitting or experiencing complications from influenza and pneumococcal disease by ensuring that each resident: -Is informed about the benefits…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two out of sixteen sampled residents reviewed for unnecessary medications, (Resident #53, #57) and/or their representative were informed of the risks and benefits of a physician ordered antipsychotic medication. This failure prevented the resident and/or their representative from knowing the risks and the benefits of using psychotropic medications. The facility census was 65. Review of facility policy, Use of psychotropic medications, dated 2022, showed residents and/or representatives shall be educated on the risks and benefits of psychotropic drug use, as well as alternative treatments/non-pharmacological interventions. Review of facility policy, Resident's Rights, dated 2022, showed the resident has the right to be informed by the physician or other practitioner or professional of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option that he or she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff provided the Notice of Medicare Non-Coverage (NOMNC) to the resident or resident's representative when changes in coverage are made to items and services covered by Medicare. The facility provided verbal notification over the phone, however no written notice was mailed on the same date and placed in the beneficiary's medical file. Additionally, the facility failed to include the name of the staff person initiating the contact, the time of the phone call, and the telephone number called on the NOMNC form and failed to provide the notice two days preceding the end of covered services for two residents sampled for beneficiary notifications (Resident #172 and Resident #29). The facility census was 65. Review of facility policy, transfer and discharge (including against medical advice), dated 2021, showed: -Anticipated transfers or discharges: Orientation for transfer or discharge must be provided and documented to ensure safe and order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 59 citations
- Potential for harm · D2025-06-05 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff provided a written notice of transfer or discharge and bed hold which contained all of the required components for three of the 16 sampled residents (Resident #1, #13, and #33). The facility census was 65. Review of the facility's policy for Transfer and Discharge, dated 2021, showed: - It is the policy of this facility to permit each resident to remain in the facility, and not transfer or discharge the resident from the facility except in limited situations when the health and safety of the individual or other residents are endangered; - The facility may initiate transfers or discharges in the following limited circumstances: the transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility; - Emergency transfers/discharges - initiated by the facility for medical reasons, or for the immediate safety and welfare of a resident (nursing responsibilities unless otherwise specified); -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-05 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide appropriate treatment and services to maintain the strength and mobility for one resident (Resident #67) of 16 sampled residents. Facility census was 65. Review of the facility policy, Restorative Nursing Documentation, undated, showed: - The facility maintains complete, accurate, and organized documentation of restorative treatments and the response to those treatments; - The need for restorative nursing services will be documented in the medical record and indicated in the resident's care plan; - It will contain the problem, need or strength that is being addressed along with a measurable goal with target date; - It will contain specific interventions/treatments to be provided and the frequency and duration; - Treatment will be documented daily by the restorative aide to include treatment provided and number of minutes performed; - The resident's plan of care will be updated at routine intervals; Review of the facility policy, Activities of Daily Living (ADLs), undated, showed: - The facility will ensure a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good personal hygiene when staff did not complete showers for three of the 16 sampled residents, (Resident #13, #46, and #64). The facility census was 65. Review of the facility's policy for Resident Rights, dated 2022, showed: - The resident has the right to a dignified existence, self-determination, and communication with and assess to persons and services inside and outside the facility; - The resident has the right to be informed of, and participate in his/her treatment. 1. Review of Resident #13's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 1/2/25 showed: - Cognitive skills intact; - Upper and lower extremities impaired on both sides; - Dependent on the assistance of staff for eating, toilet use, dressing, personal hygiene and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents maintained acceptable parameters of nutritional status when the facility did not timely identify, treat, and notify the primary physician of severe weight loss for two of 16 sampled residents (Resident #64 and #67). The facility census was 65. Review of facility policy, Weight Monitoring, undated, showed: - The newly recorded resident weight should be compared to the previous recorded weight. A significant change in weight is defined as: 5% change in 30 days, 7.5% change in 90 days, 10% change in 180 days; - The physician should be informed of a significant change in weight and may order nutritional interventions; - The physician should be encouraged to document the diagnosis or clinical conditions that may be contributing to the weight loss; -Meal consumption information should be recorded and may be referenced by the interdisciplinary care team; - The registered dietitian (RD) or dietary manager should be consulted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID U31013 for additional information. Based on observation, interview, and record review, the facility failed to ensure two residents (Resident #3 and #2) were treated with dignity and respect when staff members were unnecessarily rough while providing care. This deficient practice affected two of 6 sampled residents. The facility census was 73.
- Potential for harm · Dcited before2025-04-10 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID U31013 for additional information. This deficiency is uncorrected. For previous examples, see the Statement of Deficiencies dated 03/03/2025. Based on interview and record review, the facility failed to report an injury of unknown origin to the Department of Health and Senior Services (DHSS) when Resident #1 sustained an open fracture (a bone break with an opening to the skin) to his/her right femur (upper leg bone). The Director of Nursing (DON) assessed the resident and did not report the injury of unknown origin to DHSS and did not immediately report to the Administrator. This deficient practice affected one of one sampled residents. The facility census was 73.
- Potential for harm · Dcited before2025-04-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID U31013 for further information. This deficiency is uncorrected. For previous examples, see the Statement of Deficiencies dated 03/03/2025. Based on interview and record review, the facility failed to initiate an investigation into an injury of unknown origin when Resident #1 sustained an open fracture (a bone break with a skin opening) to his/her right femur (upper leg bone). The Director of Nursing (DON) assessed the resident and did not initiate an investigation to determine the cause of the injury. This deficient practice affected one of one sampled residents. The facility census was 73.
- Potential for harm · Dcited before2025-03-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to protect one resident (Resident #4) of 6 sampled residents, right to be free from verbal and physical abuse when Certified Medication Technician (CMT) A called the resident derogatory names based on his/her body type and abilities and roughly pushed the resident's wheelchair forward. The facility census was 66. Review of the facility policy titled, Abuse Prevention Program, dated 1/20/25 showed: -It is the policy of this facility to provide protections for the health, welfare and rights of each resident; -Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation or punishment resulting in physical harm, pain, or mental anguish. Instance of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. It includes verbal abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology; -Verbal abuse is defined as the use of oral, written, or gestured communication or sounds that willfully…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — the official record, unedited, may be distressing
A revisit was completed and the facility was found to have continued non-compliance. Refer to Event ID U31012 for federal and state deficiencies cited as a result of this complaint investigation. Based on interview and record review, the facility failed to report an injury of unknown origin, when the facility staff became aware on 2/27/25 that one resident (Resident #1) had a right leg femur fracture. The facility census was 67.
- Potential for harm · Dcited before2025-03-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — the official record, unedited, may be distressing
Refer to Event ID U31012 Based on interview and record review, the facility failed to complete a thorough investigation when one resident (Resident #1) sustained a femur fracture of unknown origin and failed to maintain documentation that an alleged violation was thoroughly investigated. The facility census was 67.
- Potential for harm · Dcited before2025-01-15 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two residents (Resident #3 and #2) were treated with dignity and respect when staff members were unnecessarily rough while providing care. This deficient practice affected two of 6 sampled residents. The facility census was 73. Review of the facility policy titled Resident Rights, dated 1/30/24, showed the facility staff will treat the resident with respect and dignity. Review of the facility policy titled Perineal Care, dated 1/20/25, showed: - The purpose of the policy was to ensure the residents receive safe and respectful perineal care; - The staff are to uphold the resident's dignity with professional standard in long-term care; - All residents who require assistance with perineal care will be provided with appropriate and person-centered care that promotes their comfort and dignity. 1. Review of Resident #3 admission MDS, dated [DATE], showed: -A BIMS of 15 indicated no cognitive loss; -Dependent on staff for ADLs; -Diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect Resident #2's right to be free from sexual abuse by Resident #1, when Resident #1 was observed by staff sitting next to Resident #2, with his/her hand down the front of Resident #2's pants. The facility census was 63. Review of the facility's undated Abuse Prevention Program policy showed: -Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation or punishment resulting in physical harm, pain, or mental anguish. Instance of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled through the use of technology; -Sexual abuse is defined as non-consensual sexual contact of any type with a resident; -The purpose of this policy is to protect the residents in this facility from abuse, neglect, misappropriation of resident property, corporal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an injury of unknown origin, when the facility staff became aware on 2/27/25 that one resident (Resident #1) had a right leg femur fracture. The facility census was 67. Review of facility policy, Abuse, Neglect, and Exploitation, revised 1/17/25, showed: -Reporting of all alleged violations to the administrator, state agency, adult protective services, and to all other required agencies within specified time frames: -Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or -Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury. -The Administrator will follow up with government agencies, during business hours, to confirm the initial report was received, and to report the results of the investigation when final within 5 working days of the incident, as required by state agencies. 1. Review of Resident #1's Quarterly Minimum Data set (MDS), a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-15 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a thorough investigation when one resident (Resident #1) sustained a femur fracture of unknown origin and failed to maintain documentation that an alleged violation was thoroughly investigated. The facility census was 67. Review of facility policy, Abuse, Neglect, and Exploitation, revised 1/17/25, showed: -Possible indicators of abuse included: physical injury of a resident, of unknown source; -An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. -Written procedures for investigations include: -Identifying staff responsible for the investigation; -Exercising caution in handling evidence that could be used in a criminal investigation; -Investigating different types of alleged violations; -Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and others who might have knowledge of the allegations; -Focusing investigation on determining if abuse, neglect, exploitation,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-09 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure staff served food to the residents that was palatable, attractive, and served at a safe and appetizing temperature to the residents when hot food was not served at an appetizing temperature to seven of the 17 sampled residents (Resident #8, #2, #58, #27, #56, #55, and #212). The facility census was 66. Review of facility policy, food and drink, dated 1/30/24, showed: -Food prepared by methods that provides nutritive value, flavor and appearance; -Food and drink that is palatable, attractive, and served at a safe and appetizing temperature Review of food safety policy, dated 1/30/24, showed: -Facility must store, prepare, distribute, and serve food in accordance with professional standards for food safety. -Ensuring safe food handling once food is brought to facility, including safe temperatures of food and handling of leftovers Review of facility policy, food safety, undated, showed: Holding Hot foods: -To ensure safety, hot foods must be held at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews the facility failed to store, prepare, and serve food in accordance with professional standards of food service safety when staff with facial hair failed to wear beard coverings, failed to wash hands, failed to date and label all foods, failed to have thermometers in refrigerator and freezer, and failed to maintain a clean and sanitary kitchen. This had the potential to impact all residents in the facility. The facility census was 66 residents. Review of facility policy, food and drink, undated, showed: -Purpose: ensure that the nutritive value of food is not compromised or destroyed because of prolonged: -Food storage, light, and air exposure; -Cooking of foods in a large volume of water or; -Holding on a steam table. -Procedure: -Each resident receives and the facility provides - -Food prepared by methods that provides nutritive value, flavor, and appearance. -Food and drink that is palatable, attractive, and served at a safe and appetizing temperature. -Food is prepared in a form designed to meet individual needs. -Food that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Based on observations, interviews and record review, the facility failed to treat each resident with respect and dignity and failed to provide care for each resident in a manner and in an environment that promoted enhancement in their quality of life when staff failed to knock on resident doors prior to entering their room and failed to announce themselves to (Resident #2 and #8), Staff left the bedroom door to the hallway open while providing peri-care to one resident (Resident #35). Additionally, staff failed to answer one resident's call light in timely manner resulting in that resident being incontinent of urine (Resident #21). This affected four residents out of the 17 sampled residents. The facility census was 66. Review of facility policy, Resident Rights, dated 1/30/24, showed: -The facility will treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his/her quality of life and recognizes each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to create an environment respectful of the rights of a resident to make choices about aspects of his/her life that are significant to them, when the facility failed to allow two out of seventeen sampled residents to go outside unsupervised (Resident #45 and #212). The facility census was 66. Review of the facility's Resident Rights policy, dated 1/30/24., showed: -Residents do not leave their individual personalities or basic human rights behind when they move to a long-term care facility. The facility will treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance or enhancement of his/her quality of life and recognizes each resident's individuality. -Resident has the right to be free of interference, coercion, discrimination, and reprisal from the facility in exercising his/her rights and to be supported by the facility and the exercise of those rights. -To receive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0570 — patternAssure the security of all personal funds of residents deposited with the facility.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to maintain a surety bond sufficient to ensure the protection of resident funds. The facility census was . Review of the facility maintained Resident Trust Bank Statements for the period 05/2023 through 05/2024, showed an average monthly balance of $27,000.00. Review on 05/07/24, of the Department of Health and Senior Services approved bond list showed the facility had a $1,000.00 approved bond, making the bond insufficient by $22,000.00. During an interview on 05/07/24 at 10:42 A.M., the Business Office Manager said the facility had changed ownership recently and was unaware the bond had not been reassessed since the new company had taken control. During an interview on 05/07/24 at 3:44 P.M., the Business Office Manager said she would expect the bond to be sufficient to cover the resident funds.
- Potential for harm · E2024-05-09 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to protect the resident rights when the facility did not provide accessible information regarding the State Long Term Care Ombudsman program and the State Survey Agency in a location that was readily available and could be read by residents in the facility without assistance. The facility census was 66. Review of facility policy, resident rights, undated, showed: -The resident has the right to receive a list of the names, addresses (mail and email) and telephone numbers of all pertinent state regulatory and informational agencies, resident advocacy groups such as the State Survey Agency, the State licensure office, the State Long-Term Care ombudsman program, the protection and advocacy agency, adult protective services, the local contact agency for information about returning to the community and the Medicaid Fraud Control Unit. The resident must also receive a statement that he/she may file a complaint with the State Survey Agency concerning any suspected violation of state or federal nursing facility regulations, including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to clarify the code status (whether the resident wished to have cardio-pulmonary resuscitation- CPR) of two of the 17 sampled residents, (Resident #45 and #214), and failed to ensure Resident #16's Durable Power of Attorney (DPOA) for Health Care Decisions was invoked (activated by verifying incapacity of the resident to make decisions) by two physicians. The facility census was 66. Review of the facility's policy for living will/advance directives/life-sustaining treatment orders, dated [DATE], showed, in part: - The purpose is to ensure resident rights are protected when Advance Directives have been executed: - Residents will be given the option of completing a Living Will (a type of advance directive that states the specific types of medical care that a person wishes to receive if that person is no longer able to make medical decisions because of a terminal illness or being permanently unconscious) or Advance Directive if they have not already done…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews, the facility failed to ensure they maintained a safe, clean, comfortable homelike environment for the residents when staff did not keep all areas of the facility clean and safe; and failed to maintain comfortable temperatures in the common areas of the building between 71 and 81 degrees Fahrenheit (F). Additionally, the facility failed to ensure they provided a sufficient amount of bed linens, towels and wash cloths. The facility census was 66. Review of the facility policy Cleaning Resident Rooms dated 1/30/24 showed: -Ensure rooms are clean and sanitary. The facility did not provide a policy on cleaning hallways, general areas or common areas of the facility. The facility did not provide a policy on Homelike Environment. The facility did not provide a policy for the amount of linens the facility should have on hand. 1. Observations beginning on 5/06/24 at 10:03 A.M., showed: -the ceiling vent, at room C111, had cobwebs and thick coating of dust on the grates; -C hall handrails had chips in the paint and exposed wood; -Ceiling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and observation, the facility failed to ensure residents knew how to file a grievance. This deficient practice had the potential to affect any resident wanting to file a grievance. The facility census was 66. Review of facility policy, resident rights, undated, showed a resident has the right to voice grievances to this facility or other agency concerning treatment, care, behavior of staff and/or other residents as well as other concerns about his/her stay without discrimination or reprisal. The resident has the right to information on how to file a grievance or complaint as well as to the prompt resolution of grievances. 1. During a group meeting on 5/7/24 at 1:32 P.M., thirteen of thirteen residents said that they did not know how to file a formal grievance or who the grievance officer in the facility was. Observation on 5/9/24 at 10:51 A.M., showed a red folder hanging on the wall at four feet, which is inaccessible to residents in wheelchair position. This folder contained blank grievance forms with no area or information identified of where grievance forms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility staff failed to check the Certified Nurse Assistant (CNA) Registry for all staff to ensure they did not have a Federal Indicator (a marker given by the federal government to individuals who have committed abuse/neglect). This affected three of ten sampled staff (Certified Medication Technician A, Dietary Aide C, and Licensed Practical Nurse C). The facility census was 66. Review of facility Policy, Abuse and Neglect, dated 1/30/24, showed: -Employee background checks and employment history collection will be done before hire. The facility will not knowingly employ any individual who had been found guilty of abusing, neglecting, exploiting, misappropriating, or mistreating individuals. -The abuse prevention program provides polices and procedures that govern, as a minimum: -Conducting employee background checks. 1. Review of Certified Medication Technician (CMT) A's employee file., showed: - Employee hired on 12/26/23; -No Family Care Registry check had been completed; -No Employee Disqualification List (EDL) check had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff provided a written notice of transfer or discharge to residents or their responsible parties that included the reason for the transfer, in writing and in a language they understood. The notice should have included the effective date of discharge or transfer, the location to which the resident would be transferred or discharged , and information regarding the resident's appeal rights, including how to file an appeal or obtain assistance in completing and submitting it. The facility also failed to notify the State Long-Term Care Ombudsman of the transfers and discharges. This affected two of 17 sampled residents, (Resident #14 and #27). The facility census was 66. The facility did not provide a policy for transfer/discharge of a resident. 1. Review of Resident #27's Quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 3/8/24 showed: - cognitive skills moderately impaired; - upper and lower extremities impaired on one side; - dependent on staff for toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure staff informed the residents and their family/legal representatives of the bed hold policy at the time of the transfer/discharge to the hospital for two of 17 sampled residents, (Resident #14 and #27). The facility census was 66. The facility did not provide a bed hold policy. 1. Review of Resident #27's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 3/8/24 showed: - cognitive skills moderately impaired; - upper and lower extremities impaired on one side; - dependent on staff for toilet use and transfers; - frequently incontinent of urine; - always incontinent of bowel; - diagnoses including stroke, Alzheimer's disease ( brain disorder that slowly destroys memory and thinking skills and the ability to carry out the simplest tasks), dementia (the inability to think), anxiety, depression, and hemiplegia ( paralysis affecting one side of the body). Review of the resident's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview's and record review, the facility failed to complete a Minimum Data Set (MDS) a federally mandated assessment completed by the facility staff within the required time frames, upon the resident's admission for 3 of 17 sampled resident's (Resident #214, #216, and #212). The facility census was 66. The facility did not provide a policy regarding comprehensive assessments. Review of facility policy, Medically Related Social Services, dated 1/30/24, showed: -Facility must provide medically-related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. -Social services services may include identifying and seeking ways to support resident's individual needs through the assessment and care planning process. 1. Review of Resident #214's Face Sheet, dated 5/7/24, showed: -He/She admitted to facility on 4/19/24; -Diagnoses included rheumatoid arthritis and generalized muscle weakness. Review of MDS showed resident did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate and individualized care plans, to address the specific needs of the residents, for three of 16 sampled residents (Residents #162, #45, #216, and #214). The census was 66. Review of the facility provided policy, Comprehensive Care Plan, dated 1/30/24 showed: -Each resident will have a person centered comprehensive care plan developed and implemented to meet his/her preferences and goals and address the resident's nursing medical, physical, mental and psychosocial needs identified in the comprehensive assessment. -The comprehensive care plan will be developed within seven days after the completion of the comprehensive assessment. -The comprehensive care plan will be reviewed and revised, based on changing goals, preferences and needs of the resident, and in response to current interventions. 1. Review of Resident # 162 Annual Minimum Data Set (MDS: a federally mandated assessment tool completed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADL's) received the necessary services to maintain good personal hygiene when staff did not provide complete perineal care which affected three of the 17 sampled residents, (Residents #9, # 35 and #57), as well as failed to ensure showers were completed for four Residents #2, #45, #50 and #162, and additionally the staff failed to reposition Resident #57 who was dependent upon staff for assistance with repositioning. The facility census was 66. Review of the facility's undated policy for shower/tub bath, showed, in part: - The purpose is to promote cleanliness and comfort, relax the resident, stimulate circulation, and facilitate observation of the resident's skin condition. . Review of the facility's policy for perineal care, dated April 2006, showed, in part: - The purpose was to cleanse the perineum (the thin layer of skin between the genitals and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility staff failed to assure staff used proper techniques to reduce the possibility of accidents and injuries during the use of a gait belt transfer (a safety device and mobility aid used to provide assistance during transfers, ambulation or repositioning) for one of 17 sampled residents, (Resident #9) and properly transfer two residents (Residents #21 and #4 ) in a manner to prevent accidents. The facility census was 66. Review of the facility provided policy, Accidents, dated 1/30/24 showed: -The facility must ensure that each resident receives adequate supervision and use of assistance devices to prevent accidents. -All staff will commit to and promote safety. Review of the facility policy, Safe Resident Handling/Transfers, dated 2021 showed: -It is the policy of this facility to ensure that residents are handled and transferred safely to prevent or minimize risks for injury and provide and promote safe, secure and comfortable experience for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure staff maintained the hydration status for three of the 17 sampled residents, (Resident #2, #8 and #56), and all residents who attended the group meeting, when staff did not pass fresh ice water to the residents. The facility census was 66. Review of the facility's policy for assisted nutrition and hydration, dated 1/30/24 showed, in part: - The purpose is to ensure each resident maintains, to the extent possible, acceptable parameters of nutritional and hydration status and the facility provides nutritional and hydration care and services to each resident, consistent with the resident's comprehensive assessment; - Based on a resident's comprehensive assessment, the facility must ensure that each resident is offered sufficient fluid intake to maintain proper hydration and health. 1. Review of Resident #2's Quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 2/3/24 showed:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to assure staff provided proper respiratory care for residents, when staff failed to ensure the oxygen concentrator had humidified sterile water which affected two of 17 sampled residents, (Resident #7 and #56), failed to properly clean the oxygen concentrator filter for Resident #56, and additionally failed to date oxygen/ nebulizer tubing for Resident #7 and #56. The facility census was 66. The facility did not provide a policy for respiratory care. 1. Review of Resident #7's Annual Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 3/1/24 showed: - Cognitive skills moderately impaired; - Upper extremities impaired on both sides; - Dependent on staff for personal hygiene, - Diagnoses included traumatic brain injury (TBI, happens when a sudden, external, physical assault damages the brain), chronic obstructive pulmonary disease (COPD, obstruction of air flow that interferes with normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility staff failed to assess residents for risk of entrapment from bed rails prior to installation and failed to ensure the bed's dimensions were appropriate for the residents size and weight, failed to complete side rail assessments, and failed to obtain a physician's order prior to installation for five of seventeen sampled residents (Resident #45, #216, #14, #1, and #162). The facility census was 66. Facility did not provide a policy on side rails. Review of facility policy, Bed and Bed Rail Maintenance to Reduce/Prevent Entrapment, dated [DATE], showed: -Ensure that facility beds meet FDA guidance to reduce/prevent resident entrapment. The facility will only utilize beds and bed rails that meet this guidance. -Facility will assess the bed and bed rails for each resident and document such assessment prior to the use of bed rails for every resident. If resident uses a different bed or when bed rails are added, the assessment and subsequent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, the facility failed to provide sufficient nursing staff to meet the resident needs for six of the 17 residents. When staff failed to timely answer resident call lights, failed to provide assistance for one resident to use the bathroom (Resident #21 ), failed to reposition one resident (Resident #57), failed to provide feeding assistance to one resident (Resident #216), failed to have nursing staff available to speak with family (Resident #216), and failed to provide showers twice a week for three residents (Resident #50, #39, #45) of the 17 sampled residents. The facility census was 66. The facility did not provide a policy regarding staffing. Review of facility policy, resident rights, dated 1/3/24, showed: -The facility will treat each resident with respect and dignity and care for each resident in a manner and in an environment that promotes maintenance and enhancement of his/her quality of life and recognizes each resident's individuality. -Resident has a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff administered medications with a medication rate of less than 5% when facility staff made six medication errors out of 25 opportunities and a medication error rate of 24%, . This affected six of the 17 sampled residents, (Resident #6, #34, #39, #47, #51 and #56). The facility census was 66. Review of the facility's undated policy for medication administration, showed, in part: - Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection; - Administer medications as ordered and in accordance with manufacturer specifications. Review of the facility's policy for instillation of eye medication, dated March, 2015, showed: - The purpose is to introduce medication into the eye for treatment or for examination purposes; - Wipe away any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-09 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free of significant medication errors when staff failed to prime insulin pens for two residents resulting in three significant medication errors out of the 25 sampled medications. The facility census was 66. Review of the facility's undated policy for medication administration, showed: - Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection; - Administer medications as ordered in accordance with manufacturer specifications. Review of Novo Nordisk (manufacturer of Flex Pen) December 2022 fact sheet showed: -Before each injection, prime your pen by performing an airshot. Turn the dose selector to select 2 units. Holding your pen with the needle pointing up, tap the cartridge gently with your finger a few times to make any air…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staffing was sufficient to serve residents their meals in a timely manner. This affected three of the 17 sampled residents (Resident #216, #16, and #8). The facility census was 66. Review of facility policy, assistance with meals, dated March 2016, showed: -Residents will receive assistance with meals in a manner that meets the individual needs of each resident. -Nursing staff and or feeding assistants will serve resident trays and will help residents who require assistance with eating. -Nursing staff will remove food trays from food cart and deliver the trays to each resident's room. -Nursing staff and/or feeding assistants will feed those residents needing full assistance. -Residents who cannot feed themselves will be fed with attention to safety, comfort and dignity. 1. Review of Resident #216's face sheet showed: -Resident admitted to facility on 4/22/24 -Diagnoses included: neurocognitive disorder with lewy bodies (a type of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews and record review, the facility failed to have a Quality Assurance and performance Improvement (QAPI) plan and failed to have a plan that contained all required elements. This affected all the residents in the facility. The facility census was 66. The facility did not provide a policy for QAPI. During an interview on 5/9/24 at 9:06 A.M., the Administrator said: - She started as the Administrator on 3/14/24; - At this time she was unable to locate any policies and procedures for QAPI; - They have only had one QAPI meeting. Members who attended were all the department heads, the staffing coordinator and the dietary/housekeeping supervisor; - She talked to the Medical Director monthly.
- Potential for harm · E2024-05-09 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews and record review, the facility failed to ensure they developed and implemented appropriate plans of action to correct identified quality deficiencies as part of their Quality Assessment and Assurance (QAA) committee. This affected all the residents in the facility. The facility census was 66. The facility did not provide a policy in regards to their QAA process or committee. The facility was unable to provide record of the the QAA and Quality Assurance/Performance Improvement (QAPI) plan. During an interview on 5/9/24 at 9:06 A.M., the Administrator said: - She started as the Administrator on 3/1424; - She was unable to locate the policy and procedures for QAPI; - They have only had one QAPI meeting. Members who attended were all the department heads plus the staffing coordinator and the dietary/housekeeping supervisor. She talks to the Medical Director monthly.
- Potential for harm · Ecited before2024-05-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have an Infection Prevention program to include policies and procedures for infection control. Additionally, the facility staff failed to follow acceptable infection control practices to prevent the spread of infection for three residents (Resident #34, #9 and #35) when staff failed to ensure administered medications did not come in contact with unclean surfaces for one resident (Resident #34), failed to wash hands between areas of clean and dirty when providing personal care, failed to clean up bodily fluids from the floor before walking through it and laying a mat over it, for one resident (Resident #9) and touched medications with bare hands for two residents (Resident #34 and #35). The facility census was 66. The facility did not provide a policy on infection prevention and control. 1. During an interview on 05/08/24 at 2:03 PM the Administrator said: -The facility does not have anyone responsible for infection prevention program at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based interview, the facility failed to establish an infection prevention and control program (IPCP) that included an antibiotic stewardship program that addressed antibiotic use protocols and a system to monitor antibiotic use. The facility census was 66. The facility did not provided a policy regarding infection control and prevention. Review of Resident #50 Quarterly Minimum Data Set (MDS:a federally mandated assessment tool completed by facility staff) dated 3/1/24 showed: -Brief Interview of Mental Status (BIMS) of 15, indicated no cognitive deficit. -Dependent for Activities of Daily Living (ADL's: tasks performed in a day to care for oneself) Occasionally Incontinent of bowel and bladder. -Diagnoses of cerebral infarction (loss of blood flow to part of the brain: a stroke), cardiovascular disease (heart disease), muscle spasms. cystitis (urinary tract infection). Review of the resident's comprehensive Care Plan dated 3/13/24 showed: -Report any signs and symptoms of urinary tract infection (urgency, burning, pain, nausea, chills, fever, low back pain, foul odor, blood in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure they maintained documentation to show they provided training to their staff regarding what constitute abuse, neglect, exploitation and misappropriation of resident property, procedures for reporting incidents of abuse, neglect, exploitation, or misappropriation of resident property and dementia management and resident abuse prevention. The facility census was 66. The facility did not provide documentation to show they provided training to all staff on abuse, neglect, exploitation and misappropriation of resident property when requested. During an interview on 5/8/24 at 5:31 A.M., Nurse Aide (NA) A said: -He/She had worked at facility a couple of months; -He/She had not had any abuse and neglect training at the facility; -His/Her training involved staff showing him around to every resident, showing him/her supplies, learning what he/she needed to fill out, and telling him/her what he/she could and could not do. During an interview on 5/9/24 at 2:25 P.M., Certified Medication Technician (CMT) B said he/she had not had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-09 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the nurse aides (NA) had a minimum of 12 hours of in-service education (which included abuse, neglect, and dementia care) per year by not providing documentation of these in-services for three of three randomly selected nurse aides. The facility census was 66. Review of facility policy, Abuse Prevention Program, dated 1/30/24, showed: -Mandated staff training/orientation programs that include such topics as abuse prevention, identification, and reporting of abuse, stress management, dealing with violent behavior, or catastrophic reactions, and dementia management. Facility did not provide documentation of abuse and neglect or dementia education. During an interview on 5/8/24 at 5:31 A.M., NA A said: -He/She had not had any abuse and neglect training; -He/She had not received any dementia care training. During an interview on 05/09/24 at 1:29 P.M., NA C said: -He/She has not had any training on Abuse and Neglect at this facility; -He/She had training on dementia care. During an interview on 5/15/24 at 2:31 P.M., NA E…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and closed record review, the facility staff failed to complete a comprehensive discharge summary for one resident (Resident #61) out of three discharged residents. The facility census was 66. The facility did not provide a policy regarding the discharge process. Review of Resident #61 Electronic Medical Record showed: -The resident was admitted to the facility 09/30/2023. - Diagnoses included: Diverticulosis of intestine (small bulging pouches in the digestive tract), Type 2 diabetes mellitus (a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel), Mild neurocognitive disorder with behavioral disturbance (a decline in function, memory, learning and attention), dementia with psychotic disturbance (a decline in thinking and problem solving skills as well as seeing/hearing things that are not there or belief that something is real when it is not), Alcohol dependence, Acute metabolic acidosis (a condition in which acids build up in your body.), Hallucinations (seeing or hearing something that isn't there). -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-09 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one resident diagnosed with dementia (a decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities) had a personalized plan of care in place to ensure appropriate services to promote the resident's highest level of functioning and psychosocial needs were provided for one resident (Residents #216) out of the seventeen sampled residents. The facility census was 66. The facility did not provide a policy in regards to addressing behaviors or care for residents with dementia. 1. Review of Resident #216's face sheet, dated 5/7/24, showed: -Resident admitted to facility on 4/22/24 -Diagnoses included: neurocognitive disorder with lewy bodies (a type of progressive dementia that leads to decline in thinking, reasoning, and independent function). Review of Resident's Brief Interview Mental Status (BIMS) Assessment, dated 4/26/24, showed: -Resident had severely impaired cognition.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-28 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure staff reconciled Schedule II controlled substances (medications with a potential for abuse and dependence) that were stored in the facility's medication cart and the facility's stat safe (emergency drug supply). This effected Resident #1 and Resident #2. The facility census was 59. Review of the facility's Medication Administration policy, dated 2021, showed: -Medications are to be administered in accordance with professional standards of practice; -If a medication is a controlled substance, the narcotic book must be signed; -Correct any discrepancies and report to the nurse manager. Review of the facility's Controlled Substance Administration and Accountability policy, dated 2023, showed: -The facility will have safeguards in place in order to prevent loss and diversion of controlled substances; -All controlled substances will be accounted for each shift; -The charge nurse or designee will conduct a daily visual audit of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facilty failed to ensure one cognitively impaired resident (Resident #1) was free from sexual abuse by another cognitively impaired resident (Resident #2) when Resident #1 was found in Resident #2's room with the door closed. The door was opened by staff who observed Resident #2 with his/her hand under Resident #1's shirt while resident #2 had his/her pants to his/her ankles, sitting on the side of the bed and fondling his/her genitals. This deficient practice affected one of five sampled resident. The facility census was 59. Review of the facilities undated abuse and neglect policy showed: - Defines sexual abuse as non-consensual sexual contact of any type with a resident. Review of the undated resident rights policy showed each resident has the right to be free from abuse. 1. Review of Resident #1's record showed: - He/She was admitted to the facility on [DATE]; - Diagnoses included: Dementia (a condition characterized by a progressive loss of intellectual functioning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within the reach of residents and accessible for use within the residents room for two residents (Resident #24 and #28). The facility also failed to provide all residents with home-like dinnerware during meal service, and failed to give Resident #31 a wheelchair that properly fits him/her, in a timely manner. The facility census was 47. The facility did not provide a policy regarding call light accessibility. The facility does not have a policy pertaining to proper dinnerware. 1. Observation and interviews of the Dining Room on 9/12/22 at 12:10 P.M. showed: -The salad was served out of a styrofoam bowl and dessert was on a paper plate. The salad fork was plastic. -Numerous residents within the dining room and in their rooms said that they have been served on plastic plates and in styrofoam containers. They do not know why and wondered if the facility did not have enough dishes to serve food on. During an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to clarify the status of the advanced directives of two residents (Residents #6 and #35) of 12 sampled residents. The facility census was 47. The facility did not provide a policy on advanced directives. 1. Review of resident #6's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff dated [DATE] showed: -admitted to facility on [DATE] with a Brief Interview for Mental Status (BIMS) of an 8 out of a possible 15. A score of 8 indicates resident is considered to be mildly impaired. -Review of the Annual MDS dated [DATE] resident has a BIMS of 6 equals very severe impairment. Review of resident #6's medical record on [DATE] at 2:18 P.M. showed: - An incapacitation letter (A letter of incompetency is a statement from a physician certifying that a person is incapable of making informed decisions about their health care, finances, and estate.) and Durable Power Of Attorney (DPOA) were on file. -The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a care plan with the resident's specific conditions, needs, and risks to provide effective person centered care for two residents ( Resident #23 and Resident #24) out of the 12 sampled residents. The facility census was 47. Facility's care plan comprehensive policy provided from their nursing guideline manual states: - Purpose: An individualized comprehensive care plan that includes measurable goals and time frames will be developed to meet the resident's highest practicable physical, mental, and psychosocial well -being. - Guidelines: The interdisciplinary care plan team with input from the resident, family, and or legal representative, will develop and maintain a comprehensive care plan for each resident that identifies the highest level of functioning the resident may be expected to attain. The comprehensive care plan will be based on a thorough assessment that includes, but is not limited to the MDS (Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-15 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an ongoing program of activities designed to meet the resident's interests for seven residents (Resident #6 #39, #38, #23, #31, #35 and #24) out of 12 sampled residents. The facility census was 47. Review of Resident Activities Policy on 9/15/22 at 1:52 P.M. showed: -An activity program is planned for each resident as part of their total resident care by the Activity Director, in cooperation with Nursing and with Physician approval. Residents shall be encouraged, but not forced, to participate in activities of choice. -An individualized program will be implemented for residents unable to participate in or attend. 1. Review of Resident #6's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, completed by staff, dated 9/12/22 showed: -Brief Interview for Mental Status (BIMS It is a screen used to assist with identifying a resident's current cognition ) was a 10 out of 15 which showed moderately impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-09-15 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to prepare and serve foods that were attractive and palatable to residents. The facility census was 47. Review of Test Meals policy dated April 2011 states: The test meals will be tested at point of delivery to residents. 1. The meal tested should vary (All meals should be examined.). 2. The destination of the tray will also vary. 3. The diets that are tested will be regular and pureed. 4. The test tray will be the last tray on the cart and is tested after all other trays have been served. 5. The Dining Services Manager is responsible for these guidelines. 6. Hot foods should be delivered to the resident at least 120 degrees Fahrenheit (F). 7. Cold foods should be delivered to the resident at 40 degrees F or below. Review for Refrigerator and Freezer Temperatures policy dated April 2011 states: 1. Temperature of refrigerators should be 33-40 degrees F. 2. There should be a thermometer in all refrigerators and freezers. Thermometers should be located in front of the unit. 3. Temperatures should be checked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to issue a written discharge notice to two residents (Residents #39 and #38). The facility census was 46. The facility did not provide a policy regarding discharge notices. 1. Review of Resident #39's admission Minimum Data Set (MDS), a federally mandated assessment completed by staff, dated 7/29/22, showed: -The resident is able to make self understood and understand others. -The resident scored 15 on the Brief Interview for Mental Status (BIMS), a structured evaluation aimed at evaluating aspects of cognition in elderly patients. This indicates the resident is cognitively intact. -The resident has the diagnoses of anemia (a condition in which a person lacks enough healthy red blood cells to carry adequate oxygen to the body's tissues), heart failure, anxiety, depression, respiratory failure and swallowing difficulty with a feeding tube (a medical device used to provide nutrition to people who cannot obtain nutrition by mouth or are unable to swallow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform resident's and their family/legal representatives of the bed hold policy at the time of transfer/discharge to the hospital for two residents. (Residents #39 and #38). The facility census was 46. Review of the facility Bed Hold Policy showed: -The facility will notify all residents and/or their representative of the bed hold guidelines. This notification shall be given 1. upon admission the the facility, 2. at the time of transfer to the hospital or leave, and 3. at the time of non-covered therapeutic leave. 1. Review of Resident #39's admission Minimum Data Set (MDS), a federally mandated assessment completed by staff, dated 7/29/22, showed: -The resident is able to make self understood and understand others. -The resident scored 15 on the Brief Interview for Mental Status (BIMS), a structured evaluation aimed at evaluating aspects of cognition in elderly patients. This indicates the resident is cognitively intact. -The resident has the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who were unable to carry out their own activities of daily living (ADLs) received the necessary services to maintain good personal hygiene for two residents (Resident #23 and #24) out of 12 sampled residents. The facility census was 46. Review of the facility's undated Activities of Daily Living policy, showed: -It is the policy of this facility to specify the responsibility to create and sustain an environment that humanizes and individualizes each resident's quality of life by ensuring all staff, across all shifts and departments, understand the principles of the quality of life, and honor and support these principles for each resident; and that the care and services provided are person centered and honor and support each resident's preferences, choices, values, and beliefs. -A resident who is unable to carry out activities of daily living will receive the necessary services needed to maintain good nutrition, grooming,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, or psychosocial well-being for one residents (Resident #92) when the facility failed to conduct skin assessments and a wound care treatment for Resident #92 upon admission. The facility census was 46. The facility did not provide a policy on skin assessment. The facility did not provide a policy on wound care. 1. Resident #92 was admitted to the facility on [DATE] with the diagnoses of deep vein thrombosis (a medical condition that occurs when a blood clot forms in a deep vein), lymphedema (refers to tissue swelling caused by an accumulation of protein-rich fluid that's usually drained through the body's lymphatic system), epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures), and major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received appropriate treatment and services to maintain or improve mobility when staff did not provide range of motion for two residents or a restorative program for contracture (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints) prevention and treatment (Resident #23 and #24). The facility census was 46. Review of the facility Restorative Program policy, dated May 2006, showed: -It is the purpose of this policy to see that each resident receives and the facility provides the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being in accordance with the comprehensive assessment and care plan. -It is the entire staff's responsibility to prevent deterioration and further functional loss of each resident in the facility. The objective is to provide restorative care necessary to meet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-15 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure dietary staff served hot foods hot when they did not take temperatures of pureed foods prior to meal service and did not follow their policy to serve food at least 120 degrees Fahrenheit. The facility census was 47. Review of the undated facility policy for Food storage showed 1. Proper labeling and dating of all foods. All foods will be considered as leftovers unless in the original container with an expiration date. Leftovers will be discarded after third (3rd) storage day. 2. All food will be stored in appropriate containers. 3. Resident foods will be stored in a designated specific storage area, unless resident has a personal refrigerator in their room. 4. Resident food storage areas will be identified. Monitoring Temperatures: 1. Refrigerator temperatures will be monitored on a routine and consistent basis. 2. Thermometers will be intact and maintained. Test Meals: The test meals will be tested at point of delivery to residents. 1. The meal tested should vary (All meals should be examined.). 2. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-09-15 · tag F0655 — widespreadCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a base line care plan (plan for immediate needs within 48 hours of admission that included the minimum healthcare information necessary to properly care for the immediate needs of one residents (Resident #92). The facility census was 46. Review of the facility's policy regarding Care Planning showed: -Purpose: A temporary care plan will be implemented to meet the new resident's needs. -Guidelines: 1. To assure that the resident's immediate care needs are met and maintained, a temporary care plan will be implemented within 24 hours of admission. 2. The interdisciplinary care plan team and/or admitting nurse will review the physician orders and implement a nursing care plan to meet the immediate care needs of the resident. 3. The temporary care plan will be used until the comprehensive assessment has been completed and an interdisciplinary care plan has been developed. 1. Resident #92 was admitted to the facility on [DATE] with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$70,892 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $33,720 — penalty dated 2025-06-05
- $37,172 — penalty dated 2024-05-09
- Medicare payment denial — starting 2025-07-10 for 10 days
- Medicare payment denial — starting 2025-04-02 for 42 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ASPIRE SENIOR LIVING — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 2 of 5 | 1.4 | +0.6 vs chain |
| Quality measures | 1 of 5 | 2.5 | -1.5 vs chain |
The other 15 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CALVERT, GREGG | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | 12% | since 06/01/2021 |
| HARRIS, JERRY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | 10% | since 06/01/2021 |
| STEELE, SHERI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 8% | since 06/01/2021 |
CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $221K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265696. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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