Riverbend Heights Health & Rehabilitation
1221 Highway 13 South, Lexington, MO 64067 · For profit - Limited Liability company · 154 certified beds · (660) 259-4695 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.6% | 18.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.5% | 5.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.1% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 2.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 15.8% | 18.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.0% | 4.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 3.0% | 17.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 31.0% | 25.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.8% | 90.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 4.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 10.5% | 17.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 27.9% | 23.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 18.2% | 63.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 41.9% | 26.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 25.0% | 13.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.68 | 2.11 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 3.21 | 2.33 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.5%CMS range 8.8–18.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.07 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 154 beds and averages 82.4 residents a day — about 54% occupied, or roughly 72 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.10 hrs/resident/day on weekends vs 3.78 on weekdays — 18% thinner on weekends. RN hours go from 0.40 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.
- Actual harm · Gcited before2023-11-02 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure two sampled residents (Resident #3 and #4) remained free from abuse. On 9/29/23, Resident #3 hit Resident #4 resulting in Resident #3 sustained a fractured right leg and cut to his/her right arm and Resident #4 sustained a cut to his/her nose, a cut on the foot and bruising to his/her face out of nine sampled residents. The facility census was 102 residents. Review of the Abuse Prevention Program Policy dated 12/16 showed: -Policy Statement: --The residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. --This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident symptoms. -Policy Interpretation and Implementation: --As part of the resident abuse prevention, the administration will: ---Protect the residents from abuse by anyone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one sampled resident (Resident #3) received Zerbaxa (a specialty compounded medication) as ordered 12/13/25 and 12/14/25 resulting in the resident returning to the hospital in order to receive the needed medication out of 16 sampled residents. The facility census was 84 residents.Review of the facility's policy, Medication Therapy, dated April 2007 showed:-Each resident's medication regimen should have included only those medications necessary to treat existing conditions and address significant risks.-Medication use should have been consistent with an individual's condition, prognosis, values, wishes, and responses to such treatment. 1.Review of Resident #3's face sheet showed he/she had been readmitted to the facility on [DATE] with the following diagnoses:Ventilator Associated Pneumonia ([NAME] - serious lung infection that developed in critically ill patients who were on a breathing machine for over 48 hours caused by germs).-Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the floor under the deep fat fryer and the six burner stove free of a heavy grease buildup, maintain the wall mounted fan without dust; failed to identify an item in a 3 quart container in the reach-in fridge; failed to maintain the floors under the reach-in fridge and under the steam table free from debris and food particles; failed to refrigerate items which stated refrigerate after opening on the label; failed to maintain light fixtures and sprinkler heads in the kitchen, free of dust and grease; failed to store the utensils in a container free from food debris; failed to label two containers of a powdery substance; failed to maintain the lower spray wand of the dishwasher free from debris in the nozzles; failed to maintain the milk served in the Serenity kitchenette at a temperature close to or at 41 ºF (degrees Fahrenheit); failed to date the chicken with the date it was taken from the freezer; failed to clean the dishes from the previous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-14 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview, the facility failed to ensure the walk-in fridge operated at a temperature of 41 ºF (degrees Fahrenheit) or below, and failed to maintain the automated dishwasher in good working order. This practice potentially affected all residents. The facility census was 92 residents. 1. Observation on 6/10/24 at 11:13 A.M., during the initial kitchen tour, showed the temperature of the walk-in fridge was 46.5 ºF (degrees Fahrenheit) after the thermometer was left in the walk-in fridge for about 10 minutes. Observation on 6/11/24 at 12:23 P.M., showed the temperature of the walk-in fridge was 46.4 ºF after the thermometer was left in the walk-in fridge for over an hour. During an interview on 6/11/24 at 12:24 P.M., the Maintenance Director said he/she had heard the walk-in fridge was not at the required temperature of 41 ºF, but he/she noticed the knob to control the temperature, was broken. During an interview on 6/13/24 at 8:29 A.M. the Dietary Manager (DM) said: -He/she had only been working for about a month. -The knob to control the temperature for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the commode riser in resident room [ROOM NUMBER] in an easily cleanable condition; failed to maintain the restroom ceiling vents free of a heavy buildup of dust inside the ceiling vents in resident rooms 17, 60, 61, 71, 83, 81, 80; failed to maintain the ceiling vent in Greystone shower room free from a heavy buildup of dust; failed to maintain the commode seat in the Greystone shower room fee of numerous indentations; failed to maintain a personal fan free of dust in resident room [ROOM NUMBER]; failed to maintain the ceiling fans in the resident smoke room free of a buildup of dust. The facility census was 92 residents. 1. Observation on 6/10/24 at 1:47 P.M., with the Maintenance Director, showed the presence of rust spots on the commode riser (assistive devices to improve the accessibility of toilets to older people or those with disabilities. They can aid in transfer from wheelchairs and may help prevent falls) in resident room [ROOM NUMBER]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-14 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have parameters listed in the medication orders for medications that contained Acetaminophen (medication used to treat pain and reduce fever) for three sampled residents (Residents #38, #52, and #54) of out of 19 sampled residents. The facility census was 92 residents. A policy was requested on medication parameters and the facility did not provide one. 1. Review of Resident #54's admission Record showed the resident was admitted to the facility on [DATE]. Review of the resident's Medication Review Report, dated June 2024, showed the following orders: -Acetaminophen 325 milligram (mg) give two tablets by mouth every six hours as needed for pain, order was dated 2/6/22 -The order failed to have the parameters of not to exceed three grams of Acetaminophen in 24 hours from all sources. 2. Review of Resident #38's admission Record showed the resident was admitted to the facility on [DATE]. Review of the resident's Medication Review Report, dated June 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-14 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the sewer pipe, in the area between the dry goods storage room and the walk-in refrigerator, in good repair to prevent drainage from backing up into the storage room and the walk-in refrigerator; failed to maintain the fans in the laundry room free of a heavy buildup of dust; failed to maintain the area under the vending machines in the Serenity dining room free from a heavy buildup of dust; and failed to ensure the restroom ceiling vent was securely attached to the ceiling in resident room [ROOM NUMBER]. This practice potentially affected an unknown number of residents who used the Serenity Unit dining room and other resident use areas in the facility. The facility census was 92 residents. 1. Observation on 6/10/24 at 11:07 A.M., showed a brownish substance with particles, backed up through the drains in the dry goods storage room and the walk-in refrigerator and the presence of a pungent smell of standing water. During an interview on 6/11/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-14 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to maintain the area that was close to the window and the two-compartment sink, free of food debris and soiled dishes, which attracted ants to that area of the kitchen. This practice affected the kitchen. The facility census was 92 residents. 1. Observation on 6/13/24 at 6:16 A.M., 7:28 A.M., and 8:03 A.M., showed numerous dishes from the night before that were not washed and the presence of ants around the two compartment sink in the kitchen. During an interview on 6/13/24 at 8:43 A.M., after seeing the ants crawl in that area around the soiled dishes, the Dietary Manager (DM) said the dishes that were left at the window sill area should have been washed the previous night.
- Potential for harm · D2024-06-14 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure activities identified as being of interest were offered daily on a 1:1 basis or adapted to meet the resident's cognitive and physical limitations and offered at bedside or at a time when the resident was likely to be out of bed for one sampled resident (Resident #72) out of 19 sampled residents. The facility census was 92 residents. Review of the facility's Resident Self-Determination and Participation policy, revised February, 2021 showed: -Each resident is allowed to choose activities consistent with his/her interests. -Staff will: --Gather information about the residents' personal preferences on initial assessment and periodically thereafter and document preferences in the medical record. --Include information about the resident's preferences in the care planning process. --Document medical limitations affecting participation. -Residents are provided assistance as needed to engage in preferred activities on a routine basis. 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one sampled resident (Resident #80) who had a diagnosis of Post-Traumatic Stress Disorder (PTSD - a mental health condition that is triggered by a terrifying event - either experiencing it or witnessing it; symptoms may include flashbacks, nightmares, severe anxiety, uncontrollable thoughts about the event and feelings of isolation) received trauma based interventions including ensuring the resident received meal service when he/she was in full view of staff during meal service, out of 19 sampled residents. The facility census was 92 residents. Review of Trauma-Informed Care Implementation Center (https://www.traumainformedcare.chcs.org/what-is-trauma-informed-care/), copyright 2021, showed: -Trauma-informed care shifts the focus from What's wrong with you? to What happened to you? -A trauma-informed approach to care acknowledges that health care organizations and care teams need to have a complete picture of a patient's life…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that dietary staff followed the recipe for pureed (cooked food, that has been ground, pressed, blended or sieved to the consistency of a creamy paste or liquid) eggs, which resulted in the eggs being unpalatable. This practice potentially affected two residents with pureed diets. The facility census was 92 residents. 1. Observation on 6/13/24 from 6:08 A.M. to 6:24 A.M., during the breakfast meal preparation, showed: -A disorganized recipe book on one of the tables with numerous amount of the pages which were not in order. -Dietary [NAME] (DC) A made pureed eggs with no recipe book open. -DC A added cold milk to the eggs and an unmeasured amount of thickener. -The state surveyor tasted the pureed eggs, and the eggs had a bland taste. -DC A did not taste the eggs himself/herself. -DC A placed the pureed eggs in the steam table. Review of the undated recipe for 100 servings of eggs showed: -Twelve 0.5 pounds (lbs.) portions of pasteurized liquid egg product. -Two tablespoons (Tbsp) of ground black pepper.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · D2024-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide adequate protective oversight for one sampled resident (Resident #1) when the resident obtained access to a sharps container on the medication cart, found the tip/needle portion of an insulin pen and poked his/her finger out of ten sampled residents. The facility census was 94 residents. Review of the facility policy for Sharps Disposal revised January 2021 showed: -The facility staff was to discard contaminated sharps into designated containers immediately or as soon as feasible, into designated containers. -All containers used for discarding contaminated sharps were to be closable, puncture resistant, leakproof on sides and bottom, labeled or color-coded in accordance with the established labeling system and impermeable and capable of maintaining impermeability through final waste disposal. -During use, containers for contaminated sharps were to be handled by: --Designated individuals will ensure that the containers were easily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-02 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure facility staff received training to maintain the highest practicable physical, mental, and psychosocial well-being, for four sampled residents (Resident #3, #4, #5 and #6) out of nine sampled residents. The facility census was 102 residents. Review of the Facility Behavioral Health Services Policy dated 2/19 showed: -Policy: -The facility will provide and residents will receive behavioral health services as needed to attain or maintain the highest practicable physical, mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care. -Staff training regarding behavioral health services includes, but is not limited to: --Recognizing changes in behavior that indicated psychological distress. --Implementing care plan interventions that are relevant to the resident's diagnosis and appropriate to his or her needs. --Monitoring care plan interventions and reporting changes in conditions. --Protocols and guidelines…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify two sampled residents (Resident #3 and #4) representatives of the injuries sustained as result of an altercation on 9/29/23 out of nine sampled residents. The facility census was 102 residents. 1. Review of Resident #3's admission Record showed the resident was admitted on [DATE], readmitted on [DATE] with the diagnoses antisocial personality disorder (a condition characterized by repetitive behavioral patterns that are contrary to usual moral and ethical standards and cause a person to experience continuous conflict with society), dementia (a progressive organic mental disorder characterized by chronic personality disintegration, confusion, disorientation, stupor, deterioration of intellectual capacity and function, and impairment of control of memory, judgment, and impulses), schizoaffective disorder (a mental condition that causes loss of contact with reality and mood problems), bipolar disorder (mood disorders characterized usually by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate interventions necessary to prevent a resident to resident altercation for two sampled residents (Resident's #1 and #2) out of three sampled residents. The facility census was 101 residents. Review of the facility Abuse Prevention Program dated 12/16 showed: -Policy: -Our residents have the right to be free from abuse. -As part of the resident abuse prevention the administration will: --Protect our residents from abuse by anyone. --Require staff training and orientation programs that include such topics as abuse prevention, identification and reporting abuse, stress management, and handling verbally and physically aggressive resident behavior. Review of the facility policy Recognizing Signs and Symptoms of Abuse and Neglect dated 1/11 showed: -Our facility will not condone any form of abuse or neglect. -Abuse is defined as will infliction of injury, intimidation, or punishment resulting in harm, pain, or mental anguish. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-11 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure facility staff received training to maintain the highest practicable physical, mental, and psychosocial well-being, for two sampled residents (Resident #1 and #2) out of three sampled residents. The facility census was 101 residents. Review of the Facility Assessment Tool dated 9/12/22 showed: -The facility served residents with the following: Psychiatric/Mood, Psychosis (Hallucinations, Delusions, etc.), Impaired Cognition, Mental Disorder, Depression, Bipolar Disorder (i.e., Mania/Depression), Schizophrenia, Post-Traumatic Stress Disorder, Anxiety Disorder, Behavior that Needs Interventions. -The facility had 154 licensed beds, with an average daily census of 97-103. -The facility had 22 residents with behavioral health needs. -The facility had one dementia unit. - Services and care offered based on resident needs: Manage the medical conditions and medication-related issues causing psychiatric symptoms and behavior; identified and implemented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-09-23 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to keep the Dry Storage room, walk-in refrigerator, and walk-in freezer floors clean; to maintain sanitary utensils and food preparation equipment; to maintain plastic cutting boards and utensils in good condition to avoid food safety hazards; to separate damaged foodstuff; and to ensure the proper refrigeration and/or disposal of foodstuffs, in accordance with professional standards for food service safety. These deficient practices had the potential to affect all residents, visitors, volunteers, or staff who ate food from the kitchen. The facility's census was 95 residents with a licensed capacity for 160 residents at the time of the survey. 1. Observations during the initial kitchen inspection on 9/18/22 between 2:06 P.M. and 3:33 P.M. showed the following: -In the Dry Storage walk-in freezer there was a zip-lock bag of 4 hamburger patties dated 10-28-21, numerous pieces of paper, wadded up plastic, and four pieces of broccoli under the storage racks. -In the Dry Storage walk-in refrigerator there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-09-23 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to properly contain waste and refuse in kitchen garbage cans and outdoor dumpster's, to prevent the harboring and/or feeding of pests. This deficient practice potentially affected all residents, visitors, volunteers, and staff who resided, visited, used, or worked in the facility and/or ate food from the kitchen. This facility had a capacity of 160 residents with a census of 95 residents at the time of the survey. 1. Observations during the initial kitchen inspection on 9/18/22 between 2:06 P.M. and 3:21 P.M. showed an unlidded large garbage can by the west exit door was approximately (appx.) 3/4 full and another unlidded large garbage can by the ice machine was appx. 2/3 full; no lids were seen in the immediate vicinity of either. Observations during the facility inspection on 9/18/22 at 3:58 P.M. showed two dumpster's in the lot outside the Service Hall had their lids all propped open appx. 1 foot (ft.) to 2 ft. by the overabundance of trash bags inside. Observations during the follow-up kitchen inspection on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-23 · tag F0678 — failed to provide CPR when needed — patternProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one staff member that was Cardiopulmonary Resuscitation/Basic Life Support (CPR/BLS an emergency procedure consisting of chest compressions often combined with artificial ventilation in an effort to manually preserve intact brain function) certified was on duty at all times; to ensure the Staffing Coordinator knew to schedule one CPR certified staff member on each shift; to keep accurate staffing files to ensure they knew who was CPR certified and when CPR certification would expire; and to ensure the facility van driver was CPR certified when he/she had transported nine supplemental residents on 11 different trips (Residents #15, #39, #58, #5, #48, #342, #18, #67, and #33). This deficient practice had the possibility of affecting all resident's who had a full code status (if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive.) The facility census was 95…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-23 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Record review of Resident #27's face sheet, dated 9/26/22, showed: -The resident was admitted to the facility on [DATE]. -The diagnoses included: schizophrenic disorder, altered mental status, Alzheimer's disease (progressive mental worsening due to generalized degeneration of the brain). Record review of the resident's Consultant Pharmacist Recommendation to Physician, dated 9/3/21, showed: -The resident was taking Haloperidol (an antidepressant drug used to treat psychotic conditions), 2 mg daily, 15 mg at bedtime since July 2020 without a Gradual Dose Reduction (GDR). -Recommendation from the pharmacist was to attempt a reduction to 1 mg daily, 15 mg at bed time. -There was no physician response. Record review of the facility's Consultant Pharmacist Recommendation: DON/Medical Director, dated 10/26/21, showed: -Recommendation to discontinue (as needed) PRN use of lorazepam or reorder for a specific number of days per federal guidelines: (psychotropic drugs PRN orders for psychotropic drugs are limited to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-23 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Record review of Resident #1's face sheet, undated, showed he/she was admitted to the facility on [DATE] with the following diagnoses: -Major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). -Anxiety disorder (anticipation of impending danger and dread accompanied by restlessness, tension, fast heart rate, and breathing difficulty not associated with an apparent stimulus). -Paranoid schizophrenia (a form of schizophrenia [a chronic mental illness that interferes with a person's ability to think clearly, to distinguish reality from fantasy, to manage emotions, make decisions, and relate to others] characterized by persistent preoccupation with illogical, absurd, and changeable delusions, usually of a persecutory, grandiose, or jealous nature, accompanied by related hallucinations). Record review of the resident's Consultant Pharmacist Recommendation to Physician, dated 11/21/21, showed: -He/she was ordered Risperdal Consta (an antipsychotic-type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-23 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication cart was kept locked when not in direct observation of the staff; to ensure the medication room was in a sanitary condition; to ensure staff was checking the temperatures in the refrigerator used to store the resident's medications; to ensure the nursing staff had a key to unlock the medication refrigerator; to ensure other objects were stored with the resident's medications; and to ensure the resident's open medication bottles were kept in a sanitary condition. The facility census was 95 residents. Record review of the facility's policy, Storage of Medications, dated November 2020 showed: -The facility stored all drugs and biologicals in a safe, secure, and orderly manner. -Drugs and biologicals used in the facility were stored in locked compartments under proper temperature, light and humidity controls. -The nursing staff was responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. -Unlocked medication carts were not left unattended.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-09-23 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure testing/screening for tuberculosis (TB-a communicable disease that affects especially the lungs, that is characterized by fever, cough, difficulty in breathing, abnormal lung tissue and function) was completed for one sampled resident (Resident #69) and four supplemental residents (Residents #63, #71, #80 and #342) out of five residents sampled for TB testing/screening and to follow infection control procedures by not for ensuring staff cleansed their hands while feeding one supplemental resident (Resident #18) out of 19 sampled residents. The facility census was 95 residents. Record review of the facility's TB policy, dated 2001, showed: -The facility screened all residents for TB. -The admitting nurse screened residents for admission and readmission for information regarding exposure to or symptoms of TB. -Screening of new admissions and readmissions for TB would be in compliance with state regulations. -The policy did not specify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-23 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility staff failed to ensure the resident was free from a merry walker (combination walker/chair ambulation device with tubular rectangular gated frame) restraint without an assessment, a physician's order including a medical symptom and without informed consent for the use of a merry walker restraint for one sampled resident (Resident #77) out of 19 sampled residents. No other residents had a restraint. The facility census was 95 residents. Record review of the facility's Unauthorized Physical Restraints policy dated April 2021 showed: -Residents were to be free from the use of any physical restraint not required to treat their medical condition. -A physical restraint was defined as any manual method, physical or mechanical device, equipment or material that meets all of the following criteria: --Is attached or adjacent to the resident's body; --Cannot be removed easily by the resident; and --Restricts the resident's freedom of movement or normal access…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-09-23 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an accurate completion, submission and retention of a Level I Nursing Facility Pre-admission Screening for Mental Illness, Intellectual Disability or Related Condition (PASARR-a federally mandated screening process for individuals with serious mental illness and/or intellectual disability/developmental disability related diagnosis who apply or reside in Medicaid (program that helps with medical costs for some people with limited income and resources) certified beds in a nursing facility regardless of the source of payment. The screening assures appropriate placement of persons known or suspected of having a mental impairment(s) and also that the individual needs of mentally impaired persons could be and were being met in the appropriate placement environment) for one sampled resident (Resident #72) out of 19 sampled residents. The facility census was 95 residents. Record review of the facility's Behavioral assessment, intervention and monitoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to do thorough weekly skin assessments and to document current skin issues for one sampled resident (Resident #37) who had several skin injuries out of 19 sampled residents. The facility census was 95 residents. Record review of the facility's policy, Wound Evaluations, dated September 2018 showed: -Evaluation of wounds would be performed on admission, weekly and on discovery. -Wound assessments would be completed by the facility Nursing staff or the designated wound care company. -Components of wound documentation should include: --Location, size, staged if a pressure injury (the breakdown of skin integrity due to pressure), type of wound if not a pressure wound (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction), onset date for pressure ulcers, wound bed (the base or floor of a wound) description, drainage, odor, tunneling/undermining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the gastrostomy tube ( G-tube is a tube inserted through the belly that brings nutrition directly to the stomach) was securely fastened and to keep the feeding tube and surrounding skin clean for one sampled resident (Resident #8) out of 19 sampled residents. The facility census was 95 residents. Record review of the facility's policy, Maintaining Patency of a Feeding Tube, revision date 2018 showed: -Confirm placement of the tube. -Flush enteral feeding tubes with 30 Millimeters (ml) of warm water before and after intermittent feedings. -Verify that there was a physician's order for this procedure. -NOTE: There was no mention of how to secure the feeding tube to prevent pulling and possible dislodgement. -NOTE: There was no mention of how to clean or how often to clean the feeding tube and surrounding skin to prevent infection. 1. Record review of Resident #8's admission Minimum Data Set (MDS- a federally mandated assessment tool completed by the facility for care planning) dated 6/15/22 showed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control practices were maintained for oxygen tubing and a Continuous Positive Airway Pressure (CPAP a machine that uses mild air pressure to keep breathing airways open while you sleep) machine for two sampled residents (Resident #58 and #8) out of 19 sampled residents. The facility census was 95 residents. Record review of the facility's policy, Use of Oxygen and Nebulizer, revised July 2016 showed: -The oxygen tubing cannula or mask, nebulizer tubing would be changed weekly and as needed. -The tubing should be kept off of the floor and in a dated bag or container when not in use. -The oxygen equipment should be cleaned regularly. 1. Record review of Resident #58's face sheet showed he/she was re-admitted on [DATE] with the following diagnoses: -Acute respiratory failure with hypoxia (a serious condition when the lungs can not get enough oxygen into the lungs). -Chronic obstructive pulmonary disease (COPD - a chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-23 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide influenza (a highly contagious viral infection of the respiratory passages causing fever, severe aching, and catarrh, and often occurring in epidemic) and pneumococcal (lung inflammation caused by bacterial or viral infection) vaccines for two sampled residents (Resident #71 and #342) out of five residents sampled for immunizations. This practice had the potential to effect all residents. The census was 95 residents. Record review of the facility's Pneumococcal Vaccine Policy, dated March 2022, showed: -All residents were offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections. -Prior to or upon admission, residents were assessed for eligibility to receive the pneumococcal vaccine series, and when indicated were offered the vaccine series within thirty days of admission to the facility, unless medically contraindicated or the resident had already been vaccinated. -Assessments of pneumococcal vaccination status were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-09-23 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide COVID-19 (a respiratory disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)) immunization education for one supplemental resident (Resident #342) out of five residents sampled for immunizations. This practice had the potential to effect all residents. The census was 95 residents. Record review of Centers for Medicare and Medicaid Services (CMS) memorandum QSO-21-19-NH, dated 5/11/21, showed: -Each facility must develop and implement policies and procedures that meet each resident's informational needs and provides vaccines to all residents that elect them. -All residents and or resident representatives must be educated on the COVID-19 vaccine they were offered. - Long Term Care (LTC) facilities must offer residents vaccination against COVID-19 when vaccine supplies were available to the facility. -Screening individuals prior to offering the vaccination for prior immunization, medical precautions and contraindications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to fully complete the Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) (form CMS-10055) for two sampled residents (Resident #267 and #58) out of two sampled residents who were discharged from Medicare part A services and remained in the facility. The facility had three residents who discharged form Medicare Part A services in the last six months. The facility census was 66 residents. Record review of the Centers for Medicare and Medicaid Services Survey and Certification memo (S&C-09-20), dated 1/9/09 showed: -If the skilled nursing facility (SNF) believes on admission or during a resident's stay that Medicare will not pay for skilled nursing or specialized rehabilitative services and the provider believes that an otherwise covered item or service may be denied as not reasonable or necessary, the facility must inform the resident or his/her legal representative in writing why these specific services may not be covered and the beneficiary's potential liability for payment for the non-covered services. The SNF's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide assistance to residents totally or partially dependent upon staff for bathing/showering needs for three sampled residents (Residents #34, #24, and #46) out of 17 sampled residents. The facility census was 66 residents. Record review of the facility's Bath, Shower/Tub procedure, revised February, 2018 showed: -The purpose of the procedure was to promote cleanliness, provide comfort to the resident and observe the condition of the resident's skin. -Documentation must include: --The date and time the shower/tub bath was given and the name and title of the person assisting the resident. --Certified Nurse Aide (CNA) assessment data obtained during the shower, including skin issues such as sores and reddened areas. --How well the resident tolerated the shower/bath or if the resident refused. If refused, the reason why, and the intervention implemented. -The supervisor will be notified if the resident refuses the shower/bath. 1. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-09 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide sufficient staffing to assist with bathing/showering needs for three sampled residents (Residents #34, #24, and #46) out of 17 sampled residents. The facility census was 66 residents. 1. Record review of Resident #34's Face sheet showed he/she was originally admitted to the facility on [DATE] with the following diagnoses: -Hemiplegia and Hemiparesis (muscle weakness or partial paralysis on one side of the body) Following Cerebral Infarction (brain tissue death resulting from blockage or narrowing of arteries supplying blood and oxygen to the brain). -Contractures (permanent shortening and tightening of muscles, tendons, ligaments and/or skin, making it difficult or impossible to move the nearby joints) of right and left shoulders and left elbow. -Foot Drop (difficulty lifting the front part of the foot), left foot. Record review of the resident's Skin Monitoring and CNA Shower Reviews (commonly referred to by staff as shower/bath…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-01-09 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Pre admission Screen and Resident Review (PASARR) Level I and if indicated, Level II was obtained for one sampled resident (Resident #57) having a mental condition, out of 17 sampled residents. The facility census was 66 residents. Record review of the Missouri Department of Health and Senior Services Division of Regulation and Licensure Initial Assessment - Social and Medical (DA-124A/B), dated 9/2017 showed: -When persons transfer from one skilled/intermediate nursing facility to another, the sending facility furnishes a copy of their DA-124A/B and C forms to the receiving facility. -The receiving facility then notifies their local Family Support Division (FSD, Department of Social Services - DSS). -When persons transfer from one skilled/intermediate nursing facility to another and application for Medicaid is not indicated, then the ORIGINAL DA-124C form must follow to the next facility. Record review of the Missouri Department of Health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure restorative services were provided to maintain, improve, or prevent decline in Range of Motion (ROM - the range on which a joint can move) for one sampled resident (Resident #29) out of 17 sampled residents. The facility census was 66 residents. Record review of the facility's Resident Mobility and ROM policy revised 7/2017 showed: -Residents with limited ROM will receive treatment and services to increase and/or prevent a further decrease in ROM. -As part of the resident's comprehensive assessment, the nurse will identify the resident's current ROM. -The care plan will include specific interventions, exercises and therapies to maintain, prevent avoidable decline in, and/or improve ROM. -Interventions may include therapies, the provision of necessary equipment, and/or exercises and will be based on professional standards of practice. 1. Record review of Resident #29's Face Sheet showed he/she was admitted to the facility on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure destruction of controlled medications when the medication was discontinued for one sampled resident (Resident #37) out of 17 sampled residents. The facility census was 66 residents. Record review of the facility Discarding and Destroying Medications policy dated October 2014 showed that disposal of controlled substances must take place immediately (no longer than three days) after discontinuation of use by the resident. 1. Record review of Resident #37's Face Sheet showed: -He/she was admitted to the facility on [DATE]. -Had diagnoses of Parkinson's disease (a progressive nervous system disorder that affects movement) and malignant neoplasm (cancerous tumor that can invade other areas of the body). Record review of the resident's Electronic Medical Record (EMR) showed: -He/she was admitted to hospice care (end of life care) on 11/29/19. -His/her physicians ordered Lorazepam (antianxiety medication) concentrate (liquid) 2 milligrams…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-01-09 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure one sampled resident (Resident #34) was free of significant medication errors, out of 17 sampled residents. The facility census was 66 residents. Record review of the facility Insulin (a hormone that helps the glucose get into cells to give them energy) Administration policy, revised 09/2014 showed: -The four types of insulin and their characteristics (varies with manufacturer) included Rapid-acting insulin. -Rapid acting insulin's onset (how quickly the insulin reaches the bloodstream and begins to lower blood sugar) is 10 to 15 minutes. -Rapid acting insulin peaks (the time when the insulin is at its maximum effectiveness) in one half hour to three hour. -Rapid acting insulin has a duration (the length of time during which the insulin is effective) of three to six hours. Record review of https://www.novocare.com/novolog.html, dated 01/2020 showed: -NovoLog® is fast-acting. -Eat a meal within five to ten minutes after taking it. 1. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to MO OP HOLDCO, LLC — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.6 | -0.6 vs chain |
| Health inspection | 2 of 5 | 2.6 | -0.6 vs chain |
| Staffing | 4 of 5 | 2.4 | +1.6 vs chain |
| Quality measures | 4 of 5 | 3.3 | +0.7 vs chain |
The other 8 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| MO HOLDCO LLC | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/12/2022 |
| HEITWELL HOLDINGS INC | Organization | INDIRECT OWNERSHIP INTEREST | since 03/11/2024 |
| REDDICK WELLINGTON INVESTMENTS INC | Organization | INDIRECT OWNERSHIP INTEREST | since 03/11/2024 |
| REDWELL HOLDINGS INC | Organization | INDIRECT OWNERSHIP INTEREST | since 03/11/2024 |
| GELLER, SETH | Individual | INDIRECT OWNERSHIP INTEREST | since 04/12/2022 |
| OBERLANDER, CHAIM | Individual | INDIRECT OWNERSHIP INTEREST | since 04/12/2022 |
| RIVERBEND HEIGHTS PROPERTY HOLDINGS LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 04/12/2022 |
| MANDELBAUM, CHAIM | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/12/2022 |
| CANTRELL, SIDNEY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/12/2022 |
| KRAMER, SHMUEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/12/2022 |
| LICHTENSTEIN, ELI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/12/2022 |
| THOMPSON, ASHLIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/12/2022 |
| LICHTENSTEIN, ISAAC | Individual | ADP OF THE SNF | since 04/12/2022 |
CMS files one row per role, so the 21 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 76% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MO
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265358. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-06-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.