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St Joseph Manor Health & Rehabilitation

1317 North 36th Street, Saint Joseph, MO 64506 · For profit - Limited Liability company · 110 certified beds · (816) 676-1630 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citations (F0565, F0567)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$10,414 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,414 in federal fines (most recent 2024-01-29)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Urgent care / clinic
3702 Frederick Blvd · (816) 364-7051 · Call to confirm hours
Pharmacy
Walgreens0.2 mi
3645 Frederick Ave · (816) 232-5342 · Call to confirm hours
Grocery
2219 N Belt Hwy · (816) 596-8036 · Call to confirm hours
Park
(816) 271-5500 · Typically dawn to dusk
Place of worship
3603 Frederick Ave · (816) 259-3737

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.0%18.1%15.4%typical
Long-stay residents who lose too much weight1.1%5.3%5.4%better
Long-stay residents with a catheter left in their bladder0.8%1.1%0.9%typical
Long-stay residents with a urinary tract infection1.4%2.3%2.0%better
Long-stay residents with depressive symptoms25.4%18.5%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.1%4.1%3.3%typical
Long-stay residents whose ability to walk worsened12.4%17.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication19.1%25.6%18.9%typical
Long-stay residents given the seasonal flu vaccine98.4%90.9%95.3%typical
Long-stay residents with pressure ulcers1.2%4.5%4.7%better
Long-stay residents with worsening bladder/bowel control19.9%17.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table16.9%23.5%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine71.4%63.5%79.4%worse
Short-stay residents rehospitalized after admission35.3%26.0%22.6%worse
Short-stay residents with an outpatient ER visit10.5%13.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.852.111.67worse
Long-stay outpatient ER visits per 1,000 resident days1.592.331.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

61.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

61.9%U.S. median 51.5%
Got home and stayed home
9.8%U.S. median 10.7%
Went back to hospital
0.21U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF61.9%CMS range 46.9–72.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.8%CMS range 5.8–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.2%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 3.4–10.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.29
RN hours/ resident / day
0.73
LPN hours/ resident / day
2.48
Aide hours/ resident / day
3.50
Total nurse hours/ resident / day
0.19
RN hoursweekends
50.8%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 110 beds and averages 63.8 residents a day — about 58% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.50 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.48 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.96 hrs/resident/day on weekends vs 3.71 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.33 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-03-21)
20
at the previous standard inspection (2024-01-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

60 citations, most serious first. The 16 most serious are shown; the remaining 44 are one tap away and print in full.

  • Immediate jeopardy · J2024-01-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility staff failed to follow physician's order for wound treatment for one resident's (Resident #322) Stage 4 pressure ulcer (a full thickness tissue loss with exposed bone, tendon and muscle caused by prolonged pressure to a bony area) on the left Ischium (the bottom of the pelvic bone), when facility staff used a bordered gauze dressing to cover Resident 322's wound instead of a Tegaderm dressing, when facility staff packed the resident's wound with gauze instead of Aquacel Ag ribbon, when facility staff failed to reposition the resident every two hours, and when facility staff failed to ensure the resident was not setting in a chair for longer than two hours. The staff failed to follow-up with a scheduled wound clinic appointment per hospital discharge orders, failed to address the resident's complaints of pain in the pressure ulcer area, failed to ensure the resident's low air loss mattress was set to the correct settings according to manufacturer's recommendations, and failed to ensure staff used correct infection control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect one resident's (Resident #1) right to be free from physical abuse when a facility staff member physically forced the resident into his/her room. Upon assessment, the resident was had burst blood vessel on his/her left thumb. The facility census was 65.On 6/25/26, the Administrator was notified of the past noncompliance incident which occurred on 6/18/26. On 6/18/26, facility administration was notified of an allegation of staff to resident abuse, an investigation immediately began and corrective actions were implemented to include: Assessment of the Resident, suspension of the accused staff member, interviews with other residents for indications of abuse, and mandatory in-service training for all staff on abuse, dignity and safe resident handling. The noncompliance was corrected on 6/19/26. Review of facility policy, Abuse Prevention Program, revised December 2016, showed:- Residents have the right to be free from abuse, neglect, and misappropriation of resident property;- The administration will protect residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2026-05-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to keep four residents (Residents #1, #2, #3, and #4) free from resident-to-resident physical abuse, resulting in injury when Resident #1 scratched Resident #2 on the neck and Resident #2 hit Resident #1 on the cheek causing redness. On a separate occasion Resident #3 scratched Resident #4's fingers. Facility census was 68.Review of the facility's Abuse Prevention Program policy, dated 2001, showed:-Our residents have the right to be free from abuse;-This includes but is not limited to freedom from verbal, mental, or physical abuse;-As part of the resident abuse preventions, the administration will protect residents from abuse by anyone, including, but not necessarily limited to other residents; -Develop and implement policies and procedures to aid our facility in preventing abuse or mistreatment of the residents. 1. Review of Resident #1's electronic medical records on 05/12/26 showed:-Diagnoses included: Dementia (a group of thinking and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-02-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to keep one resident (Resident #1) free from verbal and physical abuse. Certified Nurse Aide (CNA) A engaged in a verbal altercation with Resident #1 which escalated to CNA A pushing the resident from his/her wheelchair. The facility census was 67. Review of the facility's policy on Abuse Prevention, dated December 2016, showed: -Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms. -As part of the resident abuse prevention, the administration will: -Protect residents from abuse by anyone including, but not necessarily limited to: facility staff, other residents, consultants, volunteers, staff from other agencies, family members, legal representatives, friends, visitors, or any other individual. -Require staff training/orientation programs that include…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-01-29 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to address pain for one resident (Resident #322) who had a pressure ulcer to the left buttocks, impaired mobility, and was dependent on staff for all activities of daily living. The facility staff failed to assess the resident's pain and document the resident's pain when the resident voiced pain, and failed to administer pain medication to the resident. The resident repeatedly stated, my butt sore and ow, with facial grimacing. The facility census was 72. Review of the facility's Pain Assessment and Management policy, revised March 2020, showed: -Procedure is used to help the staff identify pain in the resident; -Possible behavioral signs of pain are, verbal expressions such as groaning or crying, facial grimacing, guarding, or favoring a part of the body; -Identifying the causes of pain such as pressure, venous, or arterial ulcers; -Review the resident's treatment record to identify any situations where an increase in the resident's pain may be anticipated, for example; treatments such as wound care or dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, or psychosocial well-being for one resident (Resident #1) when the facility failed to follow up on an urgent x-ray order when the resident had bruising and swelling to left elbow. The facility census was 60. The facility did not provide a policy on following urgent physician orders. 1. Review of Resident #1's Significant Change Minimum Data Set (a federally mandated assessment completed by staff), dated 7/30/23, showed -He/she has the diagnoses of Parkinson's Disease (a disorder of the central nervous system that affects movement, often including tremors), lack of coordination, chronic pain, dysphagia (difficulty swallowing foods or liquids, arising from the throat or esophagus, ranging from mild difficulty to complete and painful blockage), unsteady on feet, weakness, reduced mobility, dementia (a group of thinking and social symptoms that interferes with daily functioning), generalized idiopathic epilepsy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to obtain written authorization from one resident (Resident #2) to deposit pension personal funds into the facility operating account. The facility census was 65.Review of facility policy, Deposit of Residents' Personal Funds, revised March 2021, showed:- Residents are not required to deposit personal funds with the facility;- If a resident chooses for the facility to hold, safeguard, and manage his or her personal funds, the facility will deposit the funds in an interest-bearing account that is separate from facility operating accounts;- A copy of the resident's or representative's authorization designating the facility as the agency to manage the resident's funds I filed in the resident's financial record;1. Review of Resident #2's Quarterly Minimum Data Set (MDS), a federally mandated assessment, dated 3/30/26, showed:- Resident was cognitively intact;- Diagnoses: obstructive uropathy (blockage of the urinary tract), diabetes, dementia, and chronic obstructive pulmonary disease;During an interview on 6/25/26 at 11:15…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-25 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement the Resident Smoking Policy when one sampled resident (Resident #3) out of 5 sampled residents was observed smoking cannabis, a federally illegal substance, 10 feet from the building in a non-designated smoking area. The facility census was 65.Record review of the facility's policy, Smoking Policy, dated 10/2/24, showed:- Smoking will only be allowed in designated area(s) at designated times in the facility that are not near flammable substances or where oxygen is in use. - The Smoking Policy outlines the designated areas, notices, education and requirements for smoking on the facility property to ensure precautions are taken for the resident's individual safety as well as the safety of others in the facility. - Individualized approaches and directions for safety and assistance will be documented in the resident plan of care and communicated to direct care staff. Documentation will detail situations when residents are not allowed to smoke.- Education about the Smoking Policy will be provided to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-16 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to honor the resident's right to self determination for one resident (Resident #1) when the facility did not honor the request for a bedside urinary catheter bag to be placed at night while sleeping, and left the resident in a leg bag causing urinary leakage, a saturated bed, loss of dignity and mental anguish. This affected one resident out of five sampled residents. The facility census was 58.Review of the facility's undated Resident Rights Policy showed every resident has the right to a dignified existence, self-determination, and to right to be a part of their care and treatment plan decision making.1.Review of Resident #1's most recent Minimum Data Set, (MDS) A mandatory facility assessment completed by facility staff on 11/14/2025 showed the resident was alert and oriented, own responsible person and could communicate all needs, and understood others without difficulty. Had a urinary catheter with recent urinary tract infection. Diagnoses included urinary retention, diabetes, hypertension, chronic urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-21 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and facility job description review, the facility failed to employ either a full time Registered Dietitian (RD) or a qualified Dietary Manager (DM) to carry out the functions of the food and nutrition service since August 2024. This failure had the potential to affect 55 residents who received food from the kitchen. The facility census was 56. Review of the facility's undated job description titled Dietary Manager, revised 04/16/12, provided by the facility, revealed, . Employment Standards: Education: Must possess, as a minimum, a high school diploma, completion of approved dietary manager's course is preferred. Experience: Must have, as a minimum, two (2) years experience in a supervisory capacity in a hospital, skilled nursing care facility, or other related medical facility. Training in cost control, food management, diet therapy, etc. is preferred. Any combination of experience and training which provides the required skills, knowledge and abilities . During an interview on 03/18/25 at 10:33 AM, the DM confirmed he began working at the facility in October…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-21 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, the facility failed to maintain an effective infection prevention and control program (IPCP) as follows: 1. The facility staff failed to clean and disinfect the multi-use glucometer with the correct disinfectant per the manufacturer's instructions when performing fingerstick blood glucose testing between residents (Resident (R) 10 and R19). 2. The facility staff failed to wear the proper personal protective equipment (PPE) when sorting dirty linens and personal clothes in the soiled linen room of the laundry room. 3. The facility staff failed to wear the proper PPE when entering a resident's room that was on airborne precautions due to a COVID positive status (R22). 4. The facility staff failed to wear the proper PPE for enhanced barrier precautions while administering medications through a gastrostomy tube for R54. These failures placed 56 of 56 residents of the facility at risk for the transmission and spread of infections. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-21 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to accurately code the Minimum Data Set (MDS) assessment related to restraints for seven of 16 sampled residents (Resident (R) 26, R32, R34, R10, R9, R19, and R20), fall assessments for three of 16 residents (R35, R4 and R55) and a urinary tract infection (UTI) for one (R22) of 16 residents. This deficient practice increased the potential for missed opportunities of care or services. The facility census was 56. Review of the facility's policy titled, Proper Use of Side Rails, dated December 2016, revealed, . Definition: Physical restraints are defined by the Centers for Medicare and Medicaid Services (CMS) as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body . (prevent the resident from leaving his/her bed) . 1. Review of R26's admission Record, located in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-21 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that psychotropic medications ordered on an as needed (PRN) basis for three of 16 sampled residents (Resident (R) 19, R35 and R16), included a stop date no later than 14 days after receipt of the order, resulting in the potential for adverse side effects from unnecessary medications. The facility census was 56. Review of the facility policy titled, Antipsychotic Medication revised December 2016 revealed, Policy Statement . Antipsychotic medications will be prescribed at the lowest possible dosage for the shortest period of time and are subject to gradual dose reduction and re-review . 14. The need to continue PRN orders for psychotropic medications beyond 14 days requires that the practitioner document the rationale for the extended order. The duration of the PRN order will be indicated in the order. 15. PRN orders for antipsychotic medication will not be renewed beyond 14 days unless the healthcare practitioner has evaluated the resident for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-21 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, review of the Social Services Director (SSD) job description, and facility policy review, the facility failed to ensure one of one (Resident (R) 21) reviewed for a serious mental health illness out of a sample of 16 residents was offered medically related services to include a support plan based on the Preadmission Screening and Resident Review (PASRR) Level II evaluation. This had the potential for the resident to have unmet mental health needs. The facility census was 56. Review of the Position Description, revised 01/11/12 and provided by the facility, revealed, Job Title: Social Services Director, Summary Description: The Social Services Director is responsible . to ensure that the medically-related emotional and social needs of the patient/resident are met/maintained on an individual basis. Essential Functions and Responsibilities . 2. Meets with administration, medical and nursing staff, and other related departments in planning social services. 3. Develops and maintains…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-21 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, document review, and policy review, the facility failed to ensure an effective antibiotic stewardship program when the Infection Preventionist (IP) did not complete an infection screening evaluation to determine if the correct antibiotic was ordered for a urinary tract infection (UTI) in order to reduce the development of antibiotic-resistance organisms for one of three residents (Resident (R) 22) reviewed for UTIs out of a total sample of 16. This failure had the potential to affect all residents' safety related to antibiotic usage and increased the risk of antibiotic-resistance. The facility census was 56. Review of the facility's policy titled, Antibiotic Stewardship, revised December 2016, revealed, . Antibiotics will be prescribed and administered to residents under the guidance of the facility's Antibiotic Stewardship Program. Policy Interpretation and Implementation 1. The purpose of our Antibiotic Stewardship Program is to monitor the use of antibiotics in our residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-29 · tag F0841 — widespread
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to designate a physician to serve as the medical director. The facility census was 72. Review of the facility's policy for medical director, revised July 2016, showed: - Physician services shall be under the supervision of the medical director; - The medical director is a licensed physician in this state and is responsible for: ensuring adequate and appropriate physician services; reviewed practitioner credentials and overseeing physicians and those who perform physician-delegated tasks; reviewing physician performance and providing feedback to try to improve performance; overseeing and helping develop and implement care-related policies and practices; participating in efforts to improve quality of care and services; serving as a liaison with the community; and serving as a source of education, training, and information; - Medical director functions also include, but are not limited to : acting as a liaison between administration and attending physicians; acting as a consultant to the director of nursing services in matters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 44 citations
  • Potential for harm · F2024-01-29 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to maintain a quality assessment and assurance (QAA) committee that contains the minimum required members. The facility census was 72. Review of the facility Quality Assurance and Performance Improvement (QAPI) Program Policy, dated February 2020, showed: - This facility shall develop, implement, and maintain an ongoing, facility-wide, data-driven QAPI program that is focused on indicators of the outcomes of care and quality of life for residents; - The QAPI program will provide a means to measure current and potential indicators for outcomes of care and quality of life; - The QAPI program will provide a means to establish and implement performance improvement projects to correct identified negative or problematic indicators; - The QAPI program will reinforce and build upon effective systems and processes related to the delivery of quality care and services; - The QAPI program will establish systems through which to monitor and evaluate corrective actions; - The owner and/or governing board (body) of our facility is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to consider concerns and recommendations of the resident council members and failed to communicate with the council regarding concerns as reported by 10 of 16 residents who participated in a group interview. The facility census was 72. Review of the facility's policy for filing grievances/complaints, dated April of 2017, showed: - Residents and their representatives have the right to file grievances, either orally or in writing, to the facility staff or to the agency designated to hear grievances (e.g., the State Ombudsman); - The administrator and staff will make prompt efforts to resolve grievances to the satisfaction of the resident and/or representative; - All grievances, complaints or recommendations stemming from resident or family groups concerning issues of resident care in the facility will be considered. Actions on such issues will be responded to in writing, including a rationale for the response; - The resident, or person filing the grievance and/or complaint on behalf of the resident, will be informed (verbally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0572 — pattern
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to inform residents of their rights periodically during the resident's stay both orally and in writing. This effected all 16 residents present during a resident group interview. The facility census was 72. Review of the facility's policy on Resident Rights, dated December of 2016, showed: - Federal and state laws guarantee certain basic rights to all residents of this facility; - Directions to ensure residents are supported by the facility in exercising his or her rights; - Directions to ensure residents are informed about his or her rights and responsibilities. Review of monthly resident council meeting minutes from 10/6/23, 11/10/23, 12/8/23, and 1/11/24 showed: - A section on each form for resident rights review; - The same two statements of right to complain and right to be informed documented on all reviewed resident council meeting minutes. Interview completed with the resident group interview on 1/25/24 at 2:04 P.M., showed: - 16 of 16 residents in attendance said they have not been informed or their rights verbally or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based interviews and record review, the facility failed to ensure residents were informed they had the right to file grievances in writing, file anonymously, and obtain a written decision regarding a grievance. The facility census was 72. Review of the facility's policy for filing grievances/complaints, dated April 2017, showed: - Residents and their representatives have the right to file grievances, either orally or in writing, to the facility staff or to the agency designated to hear grievances (e.g., the State Ombudsman); - The administrator and staff will make prompt efforts to resolve grievances to the satisfaction of the resident and/or representative; - All grievances, complaints or recommendations stemming from resident or family groups concerning issues of resident care in the facility will be considered. Actions on such issues will be responded to in writing, including a rationale for the response; - Grievances and/or complaints may be submitted orally or in writing, and may be filed anonymously. - The resident, or person filing the grievance and/or complaint on behalf of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record, review, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain good personal hygiene when staff did not provide complete perineal care which affected two of 18 sampled residents, ( Resident #35 and Resident #38) and failed to ensure showers were completed for Resident #40. The facility census was 72. Review of the facility's policy for perineal care, revised February 2018, showed: - The purposes of this procedure are to provide cleanliness and comfort to the resident, to prevent infections and skin irritation, and to observe the resident's skin condition; - For the female resident: wash the perineal area, wiping from front to back; separate the skin folds and wash area downward from front to back; continue to wash the perineum moving form the inside outward to the thighs; turn the resident on his/her side; wash the rectal area thoroughly, wiping from the base of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure staff provided proper respiratory care for three of 18 sampled residents (Resident #9, #11, and #374) when staff failed to effectively clean oxygen concentrator filters, properly label and date oxygen concentrator oxygen tubing, and properly fill and date humidified bottles. The facility census was 72. Review of the facility's Oxygen Administration policy, dated October of 2010, showed: - The purpose of the policy was to provide guidelines for safe oxygen administration; - Directions to verify that there is a physician's order for this procedure, review the physician's orders or facility, review the resident's care plan to assess for any special needs of the resident, and assemble the equipment and supplies as needed; - Directions to check the mask, tank, humidifying jar, etc., to be sure they are in good working order and are securely fastened and to be sure there is water in the humidifying jar and that the water level is high…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to assess the risk for entrapment prior to the installation of bedrails, failed to obtain written consent for the use of the bedrails, and failed to complete a bedrail assessment or complete a bedrail assessment correctly for 3 of 18 sampled residents, (Resident #13, #15 and #53). The facility failed to ensure one resident's (Resident #13) mattress fit the bed frame when the resident's foam mattress was approximately five inches smaller than the bariatric bed frame it was on. The facility census was 72. Review of the bed rail policy, dated December 2016, showed: - Bed rail assessment will be completed to determine the resident's symptoms, risk for entrapment, and the reason for the side rail use; - The assessment will include a review of the resident's bed mobility, risk for entrapment, and the bed frame dimensions are appropriate for the resident; - Consent for the use of side rails will be obtained from the resident or the resident's legal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to discard expired medications and biologicals stored within the medication room and the medication carts, which affected three of 18 sampled residents, ( Resident #2, #39, and #499), failed to date an opened bottle of Lorazepam (used to treat anxiety) for Resident #30, and failed to date an opened vial of Novolin N insulin (an intermediate-acting insulin used to lower blood sugars) for Resident #16. The facility census was 72. Review of the facility's policy for storage of medications, revised November 2020, showed: - The facility stores all drugs and biologicals in a safe, secure, and orderly manner; - Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed. Review of the manufacturer guidelines for NovoLog insulin (fast acting) vial, at www.mynovoinsulin.com, dated March 2023, showed dispose after 42 days, even if there is insulin left in the vial. Review of the manufacturer guidelines for Novolin N insulin (intermediate-acting insulin) vial, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to serve food to the residents that was palatable, attractive, and served at a safe and appetizing temperature. This affected two out of 18 sampled residents (Resident #26 and #54). The facility census was 72. Review of the facility's Food and Nutrition Services Policy, dated 2001, showed: -Each resident is provided with a nourishing, palatable, well-balanced diet that meets his/her daily nutritional and special dietary needs, taking into consideration the preference of each resident; -Reasonable efforts will be made to accommodate resident choices and preferences; -The food and nutrition services staff will inspect food trays to ensure that the correct meal is provided to each resident, the food appears palatable and attractive and it is serviced at a safe and appetizing temperature. Review of the facility's Food Production and Food Safety Policy, dated 2021, showed: -Staff will check food temperatures correctly and record the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure staff prepared foods designed in a way to meet the needs of individual residents when they did not ensure the puree (a texture-modified diet in which all foods have a soft, pudding-like consistency) food had a smooth and appropriate consistency. This affected three residents identified by the facility as having orders for a pureed diet (Residents #9, #35, and #322). The facility census was 72. Review of the facility's Food and Nutrition Services Policy, dated 2001, showed: -Each resident is provided with a nourishing, palatable, well-balanced diet that meets his/her daily nutritional and special dietary needs, taking into consideration the preference of each resident; -Reasonable efforts will be made to accommodate resident choices and preferences; -The food and nutrition services staff will inspect food trays to ensure that the correct meal is provided to each resident, the food appears palatable and attractive and it is served…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to offer evening snacks to all residents. This affected four of 18 sampled residents (Resident #11, #32, #36, #38) and other residents who attended the resident group interview. The facility census was 72. Review of the facility's serving snacks (between meals and bedtime) policy, dated September 2010, showed: - The purpose of this procedure was to provide the resident with adequate nutrition; - Directions to review the resident's care plan and provide for any special needs of the resident; - Directions to check the tray before serving the snack to be sure that it is the correct diet ordered and that the food consistency is appropriate to the resident's ability to chew and swallow; - Directions for the person performing this procedure to record the following information in the resident's medical record: the date and time the snack was served, the name and title of the individual(s) who served the snack, the amount of snack eaten by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to ensure staff stored food in a sanitary manner and to maintain the kitchen in a sanitary manner. The food facility census was 72. Review of the facility's General Sanitation of the Kitchen Policy, dated, 2021, showed: -Food and nutrition services will maintain the sanitation of the kitchen through a comprehensive cleaning schedule; -Cleaning tasks will be outlined in a written cleaning schedule; -Employees will be trained on how to perform cleaning tasks. Review of the facility's Cleaning of the Microwave Oven Policy, dated 2021, showed: -The microwave oven will be kept clean, sanitized and odor free; -The microwave oven interior should be cleaned after each use and as needed and at a minimum, after each meal service. Review of the facility's Food Storage Policy, dated 2021, showed: -The facility will keep foods safe, wholesome, and appetizing; -Food will be stored in an area that is clean, dry and free from contaminants; -Storage areas will be free from rodent and insect infestation and will be treated for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-29 · tag F0849 — pattern
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to secure hospice agreements for two of 18 sampled residents (Resident #26 and #34). The facility census was 72. Review of the hospice program policy, dated July 2017, showed: - Hospice providers who contract with the facility must have a written agreement with the facility outlining the responsibilities of the facility and the hospice agency. 1. Review of Resident #26's quarterly Minimum Data Set (MDS, a federally mandated assessment completed by the facility staff), dated 11/23/23, showed: - Brief Interview for Mental status (BIMS) score of 15, indicating no cognitive impairment; - Diagnoses included: Abnormal weight loss, muscle weakness and depression; - The resident was admitted to hospice services on 8/29/23. Review of the resident's Hospice care plan, dated 8/30/23, showed: - The resident chose hospice services; - Hospice will prove support for coping with grief and loss; - The resident would remain comfortable; - The facility staff were supposed to assess the resident for pain control, restlessness, and agitation.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of Resident #35's quarterly MDS, dated [DATE], showed: - Cognitive skills intact; - Dependent on the assistance of staff for toilet use, transfers, and dressing; - Had a Foley catheter (sterile tube inserted into the bladder to drain urine); - Always incontinent of bowel; - Diagnoses included congestive heart failure (accumulation of fluid in the lungs and other areas of the body), high blood pressure, diabetes mellitus, depression and chronic obstructive pulmonary disease (COPD, obstruction of air flow that interferes with normal breathing). Review of the resident's care plan, revised 12/26/23, showed: - Alteration in activities of daily living (ADL) mobility related to bilateral lower extremity pain due to neuropathy (weakness, numbness and pain from nerve damage) and diabetes mellitus; - Required the assistance of two staff with bed mobility. He/she is to be turned every two hours when in bed; - The resident had functional incontinence of bowel and bladder related to age and obesity; - Provide every…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-29 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure staff treated one of 18 sampled residents (Resident #38) in a manner that maintained their dignity when staff did not respond to Resident #38's call light in a timely manner and when staff checked Resident #322's incontinent brief while the resident was in the dining room. The facility census was 72. Review of the facility's policy for dignity, revised February 2021, showed, in part: - Each resident shall be cared for in a manner that promotes and enhances his/her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem; - Residents are treated with dignity and respect at all times; - The facility culture supports dignity and respect for residents by honoring resident goals, choices, preferences, values and beliefs. This begins with the initial admission and continues throughout the resident's facility stay; - Individual needs and preferences of the resident are identified through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-29 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two out of 18 sampled residents who had a diagnosis of Post Traumatic Stress Disorder (PTSD) (Resident #18) and a a diagnosis of Down Syndrome (Resident #322) had a Preadmission Screening and Resident Review (PASARR) completed and reviewed by the facility as part of the resident's admission into the facility. The facility census was 72. Review of the admission criteria policy, dated March 2019, showed: - The objectives of the admission criteria are to admit residents who can be cared for adequately by the facility staff; - Assure the facility receives appropriate medical and financial records prior to the residents admission; - All new admissions and residents that are readmitted are screened for mental disorders (MD) and intellectual disorders (ID) per the PASARR process; - The facility conducts a Level I PASARR screening for all potential admissions regardless of the payer source, to determine if the resident meets the criteria of MD or ID; -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-29 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure communication between the facility and dialysis center, failed to document assessments of one resident (Resident #322) before and after dialysis, and failed to follow the resident's care plan for dialysis/renal failure. Additionally, the facility failed to have an agreement with a certified dialysis facility that included all aspects of how the resident's care will be managed. The facility census was 72. Review of the facility's Care of a Resident with End-Stage Renal Disease policy dated, September 2010, showed: -Residents with end-stage renal disease (ESRD) will be cared for according to currently recognized standards of care; -Agreements between this facility and the contracted ESRD facility will include all aspects of how the resident's care will be managed; -Staff caring for residents receiving dialysis care outside the facility shall be trained in the nature and clinical assessment data that is to be gathered about the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-06-15 · tag F0809 — failed to serve meals on a reasonable schedule — widespread
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews the facility failed to ensure staff offered a nourishing bedtime snack to every resident between the evening meal and breakfast. The facility census was 58. 1. Review of the facility's Food and Nutrition Services policy, dated October 2017, showed each resident is provided with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. The policy interpretation and implementation directed the following: - The multidisciplinary staff, including nursing staff, the attending physician and the dietitian will assess each resident's nutritional needs, food likes, dislikes and eating habits, as well as physical, functional, and psychosocial factors that affect eating and nutritional intake and utilization. - A resident-centered diet and nutrition plan will be based on this assessment. - Meals and/or nutritional supplements will be provided within 45 minutes of each resident's request of scheduled meal times, and in accordance with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-06-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to prepare and serve food in accordance with professional standards for food service safety when staff failed to keep a clean kitchen and failed to monitor sanitizer levels in the dishwasher. The facility census was 58. Review of the facility's policy for Proper Handwashing Procedures and Proper Use of Gloves, dated 2011, showed: - Instructions will be posted over each handwashing station outlining the proper procedure for washing hands; - All employees will wash hands upon entering the kitchen from any other location, after all breaks (including bathroom and smoke breaks), and between all tasks. Handwashing should occur at a minimum of every hour. - Employees will wash hands before and after handling food, after touching any part of the uniform, face, hair and before and after working with an individual resident; - Gloves are to be used when direct food contact is required with the following exception: bare hand contact is allowed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-15 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to assure they followed their policy when they failed to indicated residents' wishes and documented the residents' choice of code status in such a way to be readily accessible to staff in the event of an emergency. This affected 5 of 15 sampled residents (Residents #2, #26, and #57). The facility census was 58. The facility did not provide a policy for establishing a resident's wishes regarding code status or how the facility will notify the staff of the resident's code status. 1. Review of Resident #2's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated [DATE] showed: -Alert and oriented and able to make decisions -Independent with Activities of Daily Living (ADL's); -Diagnoses of anemia (low red blood cell), hypertension (HTN), and dementia. Review of the Physicians Order Sheet (POS) dated [DATE] showed nothing marked in the area for code status. Review of the resident's care plan for Advance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the building in a safe, clean, comfortable home-like environment, when staff did not repair damaged walls, did not maintain resident bathrooms, did not keep exhaust vents clean and dust free, and did not keep floors throughout the building clean and stain free. The facility census was 58. Review of the Floor Waxing and Stripping Completions sheet showed: - No rooms on the 100 North hall had been stripped and waxed since September 2020; - Nine rooms on the 100 hall had not been done since they started using this form; four were done in 2018; seven were done in 2019; nine were done in 2020; of those nine, six were rooms that were completed in 2019. - On the 200 South hall, staff had indicated they stripped and waxed room [ROOM NUMBER] on 3/12/21, room [ROOM NUMBER] on 2/4/21, room [ROOM NUMBER] on 2/2/21, and the kitchen on 1/7/21. - Eleven rooms on the 200 hall had not been done since they started using this form; three were done in 2018; six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure oxygen tubing was dated when changed and oxygen was humidified for four residents (Residents #49, #50, #52 and #209), and failed to ensure one resident (Resident #26) oxygen tank had oxygen and that the resident was receiving oxygen as ordered by the physician out of 15 sampled residents. The facility census was 58. Review of facility policy Oxygen Administration, dated October 2010, showed: -Verify that there is a physician's order for oxygen. -Humidifier bottle is necessary when administering oxygen. -Ensure there is water in the humidifying jar. -Turn on the oxygen. Unless otherwise ordered, start the flow of oxygen at the rate of 2 to 3 liters per minute. -Place appropriate oxygen device on the resident (i.e., mask, nasal cannula and/or nasal catheter).; -Check the mask, tank, humidifying jar, etc., to be sure they are in good working order and are securely fastened. -Observe the resident upon setup and periodically thereafter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-15 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were free of unnecessary medications when staff did not discontinue orders for as needed (PRN) narcotics after 14 days for three of 15 sampled residents (Resident #1, #20 and #50). The facility census was 58. Review of the facility's Administering Medications policy, revised April 2019, showed medications are administered in a safe and timely manner and as prescribed. The policy directed: - The Director of Nursing Services (DON) supervises and directs all personnel who administer medication and/or related functions. - If a resident uses PRN medications frequently, the Attending Physician and Interdisciplinary Care Team, with support from the Consultant Pharmacist as needed, shall reevaluate the situation, examine the individual as needed, determine if there is a clinical reason for the frequent PRN use, and consider whether a standing dose of medication is clinically indicated. - The policy did not direct staff to only keep PRN…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-15 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure staff maintained a medication error rate of less than five percent. Staff made two medication errors of 25 opportunities for error, which resulted in a medication error rate of eight percent, which affected two of 15 sampled residents, (Resident #28 and # 48). The facility census was 58. 1. Review of the facility policy for Administering Medications dated 4/19 showed: -Medications are administered in a safe and timely manner, and as prescribed; -Medications are administered in accordance with the prescribed orders, including any required time frame; -The individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication. Review of the website, www.humalog.com showed: -Priming the pen means removing the air from the needle and cartridge that may collect during normal use and ensures that the pen is working; -If you do not prime the pen before each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure staff properly stored and discarded controlled substances (medications with the potential for psychological and/or physical dependence); and failed to discard medications after the medication expiration date. The facility census was 58. The facility did not provide a policy for discarding expired medication. Observation on [DATE] at 1:31 P.M. showed: -In the Certified Medication Technician (CMT) cart: a bottle of Carbamide Peroxide (is used to soften and loosen ear wax, making it easier to remove) ear drops with no date to show when the bottle was open or a date of when to discard the medication; - A bottle of Ofloxacin optho (eye) drops ( is used to treat bacterial infections of the eye) with an expiration date of [DATE]; - A bottle of Pepto Bismal with an expiration date of 2/21, marked with marker for [DATE] as opened; - An unopened Ventolin HFA inhaler (prescription inhaled medicine used to treat or prevent bronchospasm) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-06-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure each resident received foods prepared in a way to conserve nutritive value, flavor and appearance and failed to serve foods that a safe and appetizing temperature. The facility census was 58. Review of the facility's Food and Nutrition Services policy, dated October 2017, showed each resident is provided with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs, taking into consideration the preferences of each resident. The policy directed: - The multidisciplinary staff, including nursing staff, the attending physician and the dietitian will assess each resident's nutritional needs, food likes, dislikes, and eating habits, as well as physical, functional, and psychosocial factors that affect eating and nutritional intake and utilization. - A resident-centered diet and nutrition plan will be based on this assessment. - Meals and/or nutritional supplements will be provided within 45 minutes of either resident request or scheduled meal time, in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-15 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to assure all residents were offered and did not document the administration of the tuberculosis test, the influenza and the pneumonia vaccinations in a timely manner. This affected eight of 32 sampled residents (Residents #1, #2, #8, #12, #20, #26, #28 and #49). The facility census was 58. The facility did not provide a policy for pneumonia or TB vaccines. 1. Review of Resident #1's Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff showed the resident was admitted to the facility on [DATE] with a readmission dated on 12/3/20. Review of the medical record showed: -No documentation of the offering or administration of the pneumonia vaccine in 2020; -No documentation of the yearly TB test in 2021. 2. Review of Resident #2's MDS showed the resident was admitted to the facility on [DATE]. Review of the resident's medical record showed: -No documentation for the offering, administration or refusal of the influenza or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-06-15 · tag F0909 — failed to maintain a comfortable temperature — pattern
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility staff failed to complete entrapment assessments for three residents with side rails (Residents #12, #26 and #51) to ensure the environment remained safe and free of accident hazards. The facility census was 58. 1. Review of the facility policy for Proper Use of Side Rails dated 12/16 showed: -The purposes of these guidelines are to ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as a restraint unless necessary to treat a resident's medical symptoms; -Side rails are considered a restraint when they are used to limit the resident's freedom of movement (prevent the resident from leaving his/her bed); -Side rails are only permissible if they are used to treat a resident's medical symptoms or to assist with mobility and transfer of residents; -An assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using side rails. When used for mobility or transfer an assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure Resident #40 was safe to self-administer medications were seven pills were left in a medication cup on the residents' bedside table unattended by licensed staff. This affected one of fifteen sampled residents. Facility census was 58. Review of facility policy, Self-Administration of Medications, dated December 2016, showed: -Residents have the right to self-administer medications if the interdisciplinary team has determined that it is clinically appropriate and safe for the resident to do so. -The staff and practitioner will assess each resident's mental and physical abilities to determine whether self-administering medications is clinically appropriate for the resident. -Resident assessment will include ability to read and understand medication labels, comprehension of the purpose and proper dosage, administration, ability to ingest and swallow medication. -Staff shall identify and give to the Charge Nurse any medications found at the bedside that are not authorized for self-administration, for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide Advanced Beneficiary Notices (ABN) to two of three sampled residents (Residents #28 and #47) when the residents discharged from Medicare part A services. Facility census was 58. The facility did not provide a policy on ABN notices. Review of Resident #28's Beneficiary Protection Notification Review form showed: -Last day of covered services was 3/12/21. -The facility initiated the discharge when benefit days were not exhausted. -ABN notice not provided. -Notice of Medicare Non-coverage (NOMNC) form was provided. Review of Resident #47's Beneficiary Protection Notification Review form showed: -Last day of covered services was 6/5/21. -The facility initiated the discharge when benefit days were not exhausted. -ABN notice not provided. -Notice of Medicare Non-coverage (NOMNC) form was provided. During an interview on 6/9/21 at 8:58 A.M. the Administrator said: -He/she did not know the ABN form should have been issued. -If residents wanted to stay on therapy services the facility would switch them over to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure they provided residents with a discharge notice before transferring or as soon as practicable to one of 15 sampled residents (Resident #42) to the hospital in a facility-initiated discharge. The facility's census was 58. The facility did not provide a policy for issuing discharge letters when residents transfer to the hospital. Review of Resident #42's discharge Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 6/4/21, showed the facility discharged the resident to the hospital with a return anticipated. Review of the resident's nursing notes showed staff documented they discharged the resident to the hospital due to critical labs. Staff sent him/her out to emergency room on 6/4/21 at 7:30 P.M. and he/she was admitted to the hospital due to anemia (a condition in which you lack enough healthy red blood cells to carry adequate oxygen to your body's tissues), urinary tract infection (UTI) and hypokalemia (a metabolic imbalance characterized by extremely low…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure staff issued a notice of their bed-hold policy prior to transferring one of 15 sampled residents (Resident #42) to the hospital. The facility's census was 58. Review of the facility's Bed Hold policy, dated December 2006, showed the facility shall inform residents upon admission and upon transfer for hospitalization or therapeutic leave of the bed-hold policy. The policy included the following: - Upon admission and when a resident is transferred for hospitalizations or for therapeutic leave, a representative of the facility will provide information concerning our bed-hold policy; - Upon admission a Bed Reservation Agreement will be completed by the resident or their representative to identify if they request to pay to hold the bed while the resident is on therapeutic leave or out to the hospital. The resident or representative may notify the facility in writing within 24 hours of a transfer to change their bed hold request; - When emergency transfers are necessary, the facility will provide the resident or their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure accurate assessments when dialysis was not coded on the Minimum Data Set (MDS, a federally mandated assessment completed by facility staff) for one of fifteen sampled residents (Resident #50). Facility census was 58. Review of facility policy, MDS Completion and Submission Timeframes, dated July 2017, showed nothing specific to the completion accuracy. 1. Review of Resident #50's admission MDS, dated [DATE], showed: -Dialysis not marked. -Diagnosis include: renal failure (kidneys don't function properly to filter blood). During an interview on 6/8/21 at 11:00 A.M. Resident #50 said: -He/she goes to dialysis three times a week. During an interview on 6/11/21 at 1:37 P.M. MDS Nurse A said: -Dialysis should be on the MDS. -Resident #50 goes to dialysis three times a week, been on dialysis since admission. -He/she missed marking dialysis on the MDS. During an interview on 6/11/21 at 1:55 P.M. the Director of Nursing said: -Dialysis should be on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure oxygen was care planned for three of three sampled residents (Resident #49, #50, and #208). The facility census was 58. 1. Review of Resident #49's admission minimum data set (MDS, a federally mandated assessment completed by facility staff), dated 5/16/21, showed: -Resident receives oxygen therapy. Observation on 6/8/21 at 1:30 P.M. showed -Resident #49 with oxygen on. Oxygen tubing not dated. Oxygen tubing not connected to a humidifier bottle. Review of Resident #49's electronic chart on 6/8/21 showed: -Oxygen at 2 liters via nasal cannula continuous. Order date 5/10/21. -No care plan for oxygen. 2. Review of Resident #50's admission MDS, dated [DATE] showed: -Resident receives oxygen therapy -Brief interview for mental status (BIMS) score 15. This indicates no cognitive impairment. During an interview and observation on 6/8/21 at 1:30 P.M. showed and Resident #50 said: -Resident #50 with the oxygen nasal cannula draped over the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to develop, review and revise comprehensive care plan and assessments that addressed the weight loss for one resident (Resident #26) out of 15 sampled residents. The facility census was 58. The facility did not provide a policy for care plan timing and revisions. 1. Review of the resident's care plan for nutrition dated 3/12/21 showed: -Problem: resident has had a recent weight loss due to poor intake; -Goal: Resident will maintain current weight; -Approaches in part of: heart healthy mechanical soft diet, dietitian to evaluate quarterly and as needed, weekly weights. Review of Resident #26's comprehensive Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 4/18/21 showed: -Alert and oriented, difficulty with making decisions; -Extensive assistance with Activities of Daily Living (ADL's); -Incontinent of bowel and bladder; -Weight of 223 pounds (lbs) and on a prescribed weight loss program; -Diagnoses of anemia (low blood count), hypertension (HTN), anxiety and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure staff followed professional standards of practice when staff failed to utilize the electronic medical record to verify orders when providing wound treatment and obtaining blood sugar and administering insulin for two of 15 sampled residents, (Resident # 11 and #28) and failed to allow Resident #28's fingertip to air dry before obtaining the blood sample. The facility also failed to to ensure physician orders were followed when labs were not obtained twice a week as ordered for one sampled resident out of fifteen (Resident #50), and failed to ensure residents received oxygen as ordered by the physician out for one of 3 sampled residents (Resident #50). The facility census was 58. 1. Review of the facility's policy for administering medications , revised December 2012, showed, in part: -Medications shall be administered in a safe and timely manner, and as prescribed; -Medications must be administered in accordance with the orders;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents who were unable to carry out their own activities of daily living (ADLs) received the necessary services to maintain good personal hygiene when staff did not provided incontinent care in a timely manner for one resident (Resident #26) out of 15 sampled residents. The facility census was 58. 1. Review of Resident #26's care plan for Activities of Daily Living (ADL's) dated 3/12/21 showed: -Need help with toileting and grooming; -Provide encouragement and assistance. Review of the comprehensive Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 4/18/21 showed: -Brief Interview for Mental Status (BIMS, a tool used to determine if a person is alert and oriented and able to make decisions), a score of 10 (with 15 being the highest), alert and oriented but difficulty making some decisions; -Extensive assistance of one staff member for toileting and grooming; -Incontinent of bowel and bladder; -Diagnoses of anemia (low red blood cells), hypertension, anxiety,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents maintained the highest practicable physical well-being when restorative nursing program was not completed as ordered for two of fifteen sampled residents (Residents #40 and #54). Facility census was 58. Review of facility policy, Restorative Nursing Services, dated July 2017, showed: -Residents will receive restorative nursing care as needed to help promote optimal safety and independence. -Restorative goals and objectives are individualized and resident-centered, and are outlined in the resident's plan of care. -The resident will be included in determining goals and plan of care. 1. Review of Resident #40's admission minimum data set (MDS, a federally mandated assessment completed by facility staff), dated 5/9/21 showed: -Brief interview for mental status (BIMS) score 15. This indicates no cognitive impairment. Review of Resident #40's physician orders, dated June 2021: -Standing order for restorative program as needed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure they provided adequate supervision and an environment free form the possiblity of accident hazards for one of 15 sampled residents (Resident #19) when the facility staff allowed him/her to use an E-cigarette vape pen. Staff wrapped the pen up in a washcloth, placed the pen on the resident's chest and allowed him/her to use the pen in the resident's room while he/she lay in bed. The facility census was 58. Review of the policy for Resident Smoking dated 7/17 showed: -This facility shall establish and maintain safe resident smoking practices; -Residents shall be informed of the facility smoking policy, including designated smoking areas; -Smoking is only permitted in designated resident smoking areas, which are located outside of the building. Electronic cigarettes may be permitted inside in designated areas only. Otherwise, smoking is not allowed inside the facility under any circumstances; -The resident will be evaluated on admission to determine if he or she is a smoker or a non-smoker. If a a smoker,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a meal tray to a resident at risk for malnutrition. This affected one of fifteen sampled residents (Resident #40); and the facility staff failed to monitor weights, notify the physician of the Registered Dietician's (RD) recommendations and of the resident's weight loss for one resident (Resident #26). The facility failed to notify the physician of a significant weight loss of 13.6% in one month and a weight loss of 22.28% in four months. The facility census was 58. Review of facility policy, Nutrition and Hydration to Maintain Skin Integrity, dated October 2010 showed: -The following information should be recorded in the resident's medical record: food consumption, changes in nutritional status, problems or complaints reported by the resident related to nutrition, if the resident refused nutrition, the reason and explanation of risks, benefits, and alternatives. Review of facility policy, Nutrition (Impaired)/Unplanned Weight Loss…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure communication between the facility and dialysis center and standards of practice when staff failed to document an assessment before and after dialysis. This affected one of fifteen sampled residents (Resident#50). Facility census was 58. Review of Resident #50's admission Minimum Data Set (MDS), a federally mandated assessment instrument complete by staff, dated 5/21/21, showed: -Dialysis not marked. -Diagnosis include: renal failure (kidneys don't function properly to filter blood). -Brief interview of mental status (BIMS) score 15. This indicates no cognitive impairment. During an interview on 6/8/21 at 1:40 P.M. Resident #50 said: -Goes to dialysis multiple times a week. Review of Resident #50's care plan, dated 5/26/21 showed: -Resident needs dialysis related to end-stage renal disease. -Resident goes to dialysis three times a week on Mondays, Wednesdays, and Fridays. -Obtain vital signs and weight per protocol. -Resident receives warfarin (a blood thinner that requires weekly lab testing) for chronic blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to provide pharmaceutical services in order to provide medications as ordered when staff failed to receive medications ordered resulting in multiple missed doses of eye drops after cataract surgery for one of fifteen sampled residents (Resident #12). Facility census was 58. Review of Resident #12's electronic chart showed: -Resident had cataract surgery on 5/15. -Imprimis (eye drops for patients following cataract surgery) ordered four times daily in left eye due to cataract surgery. Order start date 5/15/21. -Multiple days of Imprimis eye drops documented as not given due to medication unavailable. Review of Resident #12's nurses notes dated June 2021, showed: -No documentation regarding missed doses of Imprimis. Review of Resident #12's medication treatment record dated June 2021, showed doses not administered on: -6/1 at 4 P.M. -6/2 at 4 P.M. -6/3 at 4 P.M. and 6 P.M. -6/4 at 4 P.M. and 6 P.M. -6/7 at 4 P.M. -6/8 at 4 P.M. -6/9 at 4 P.M. -6/10 at 4 P.M. -6/11 at 8 A.M. Review of resident's care plan did not show any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-06-15 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview and record review, the facility failed to staff provided a safe and effective medication administration system that was free of significant medication errors when staff failed to prime an insulin pen prior to administrating insulin which affected one of 15 sampled residents, (Resident #28 ). The facility census was 58. 1. Review of the facility policy for Administering Medications dated 4/19 showed: -Medications are administered in a safe and timely manner, and as prescribed; -Medications are administered in accordance with the prescribed orders, including any required time frame; -The individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dosage, right time and right method (route) of administration before giving the medication. 2. Review of the website, www.humalog.com showed: -Priming the pen means removing the air from the needle and cartridge that may collect during normal use and ensures that the pen is working; -If you do not prime the pen before each injection you may get…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-06-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure staff provided care in a manner to prevent infection or the possibility of infection when staff did not change gloves and wash hands between dirty and clean tasks during wound care and perineal care and failed to provide a clean barrier to place wound supplies on which affected two of 15 sampled residents, (Resident #11 and #28). Facility census was 58. Review of the policy for Hand Washing/Hand Hygiene, dated 9/19, showed: -This facility considers hand hygiene the primary means to prevent the spread of infections; -All personnel shall follow the hand washing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents, and visitors; -Wash hands with soap and water for the following situations: -when hands are visible soiled; and -after contact with a resident with infectious diarrhea including, but not limited to infections caused by norovirus, salmonella, shigella and C. difficile; -Use an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,414 in federal fines across 1 penalty.

  • $10,414 — penalty dated 2024-01-29

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MO OP HOLDCO, LLC — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.6-0.6 vs chain
Staffing 2 of 52.4-0.4 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 8 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
LICHTENSTEIN, ELIIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/11/2024
LICHTENSTEIN, ISAACIndividualINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 03/11/2024
MANDELBAUM, CHAIMIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/11/2024
ST JOSEPH MANOR PROPERTY HOLDINGS LLCOrganization5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 07/01/2023
CHARUMUKA, TAWANDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/22/2024
KRAMER, SHMUELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023
MILLER, BEVERLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2023

CMS files one row per role, so the 18 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$2.9M
Net patient revenuemost recent cost report
+12.7%
Operating marginrevenue minus expenses
$157K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 59%Medicare 8%Other / private 33%

This home reported $157K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$225per resident / day
operating cost
$6,842per month
≈ monthly operating cost
$258per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Missouri Medicaid page.

Typical monthly cost in Missouri
$6,741/mo
Nursing home (semi-private)
$7,604/mo
Nursing home (private)
$5,400/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 265762. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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