Dahlia Gardens Center for Nursing and Rehabilitati
915 Pee Dee Road, Aberdeen, NC 28315 · For profit - Limited Liability company · 90 certified beds · (910) 944-8999 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Dec 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.9% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 12.2% | 7.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.5% | 2.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 3.5% | 5.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.5% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 32.3% | 18.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 25.3% | 21.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.6% | 94.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.3% | 5.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 33.5% | 20.7% | 21.2% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.0% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 94.7% | 78.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 12.0% | 22.9% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 17.9% | 12.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.00 | 1.78 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.78 | 1.80 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
36.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 54 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 45.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 33% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 36.0%CMS range 27.2–48.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.5–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 45.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 54.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 48.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.9–10.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.79 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 87.7 residents a day — about 97% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Weekend coverage: total nurse staffing is 2.98 hrs/resident/day on weekends vs 3.38 on weekdays — 12% thinner on weekends. RN hours go from 0.46 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.
- Potential for harm · Dcited before2025-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, the facility failed to dispose of a stained urine collection hat stored underneath a sink on the floor in a resident's bathroom. This deficient practice affected 1 of 7 residents on the 400 hall memory care unit who were reviewed for a safe, clean, comfortable, homelike environment (Resident #74).The findings included:An initial observation completed on 12/1/25 at 1:03 PM, and a follow-up observation on 12/2/25 at 11:28 AM, revealed a yellow stained white urine collection hat (a device placed inside the commode to collect urine for sampling) with a tissue inside lying on the floor underneath the sink in Resident #74's bathroom. The device was not labeled with a resident's name or stored in a bag. Resident #74 resided in the memory care unit and was in his room during both observations, and he was unable to state if the device belonged to him.On 12/2/25 at 11:32 AM an interview was conducted with Nurse Aide (NA) #3 who stated she was unaware there was a urine collection hat on the floor of Resident #74's bathroom and stated she would take…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and Nurse Practitioner, Pharmacist, and staff interviews, the facility failed to protect the resident's right to be free from misappropriation of narcotic medication (methadone) prescribed to treat pain. This affected 1 of 3 residents reviewed for misappropriation (Resident #17).The findings included: A review of the facility's policy entitled Abuse, Neglect, and Exploitation implemented 12/1/22 and revised 1/1/25 read in part . It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property.Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful, temporary, or permanent, use of a resident's belongings or money without the resident's consent. Resident #17 was admitted to the facility on [DATE] with diagnoses of diabetes mellitus type II with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to submit a request for an evaluation for a Level II Preadmission Screening Resident Review (PASRR) determination for a resident with a newly diagnosed serious mental illness for 1 of 2 residents reviewed for PASRR (Resident #4).The findings included:Resident #4 was admitted to the facility on [DATE] with diagnoses of generalized anxiety disorder and unspecified depression. A level I PASRR was completed on 5/8/24 prior to admission.A review of a psychiatric assessment note dated 3/20/25 indicated Resident #4 was seen by the psychiatrist and diagnosed with bipolar disorder. A review of a psychiatry note dated 6/3/25 indicated a new medication order for Risperidone 0.25 milligrams (mg) by mouth once daily for behaviors related to psychosis based off the resident's self-reported mood swings, confusion, and crying. Resident #4's Representative provided informed verbal consent by phone on 6/3/25 for the psychiatric provider to begin the medication. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and resident and staff interview, the facility failed to ensure a resident who was dependent on staff assistance for nail care received assistance when needed for 1 of 5 residents reviewed for activities of daily living (ADL) (Resident #14).The findings included:Resident #14 was admitted to the facility on [DATE] with diagnoses that included a permanent neurological disorder affecting movement, posture, and coordination, contracture of left arm, and vascular dementia.The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #14's cognition was severely impaired. He exhibited behaviors that occurred for 1 to 3 days during the look-back period that included behavioral symptoms not directed towards others. He required moderate assistance with eating and was dependent on staff with personal hygiene, dressing, toilet hygiene, oral hygiene, shower/bath, bed mobility, and transfers. He was not coded for rejection of care. Resident #14 had range of motion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interviews, the facility failed to place a resident's (Resident #83) call light within reach to allow for the resident to request staff assistance this was for 1 of 7 residents reviewed for accommodation of needs. The findings included: Resident #83 was admitted to the facility on [DATE] with diagnoses that included hemiplegia (paralysis of one side of the body) affecting left side, need for assistance with personal care, and type 2 diabetes mellitus. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #83 was cognitively intact. He was dependent on staff for toileting hygiene, transfers, and dressing. He required maximum assistance with shower/baths, bed mobility, and dressing and moderate assistance with personal hygiene. He was always incontinent of bowel and bladder. He had functional limitation with range of motion of one side of his upper extremities. Resident #83 ' s care plan, last reviewed on 07/18/24, indicated he had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, the facility failed to protect 1 of 4 residents (Resident #19), for his right to be free from physical abuse as evidence by another resident (Resident #9) slapping him with an open hand to the side of his head. The findings included: Resident #9 was admitted to the facility on [DATE] with diagnoses that included schizophrenia and hemiplegia and hemiparesis of the left non-dominant side. Resident #9 ' s quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated his cognition was intact. He exhibited no behavior during the look-back period. Resident #9 ' s care plan, last reviewed on 07/29/24 revealed a focus that read he was verbally aggressive related to poor impulse control. Resident was verbally aggressive and threatened bodily harm to staff and other residents. The interventions included when Resident #9 became agitated for staff to intervene before agitation escalated, guide him away from source of distress, and engage calmly in conversation.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, Nurse #2 failed to implement the reporting portion of the abuse policy after Nurse Aide #3 (NA #3) told her Resident #19 slapped Resident #9 on the right hand/forearm. The facility also failed to notify Adult Protective Services (APS) regarding an allegation of abuse. This was for 1 of 4 Residents (Resident #9) reviewed for abuse. The findings included: a. A review of the facility's Abuse policy, last revised 2023, revealed new employees will be educated on the reporting process for abuse during the initial orientation. The policy read in part: The facility will have written procedures that include: Reporting of all alleged violations to the Administrator, state agency, adult protective services and to all other required agencies (e.g., law enforcement when applicable) within specified timeframes. A phone interview was conducted on 08/08/24 at 4:20 PM with Nurse #2. She verified she was the nurse for Resident #19 and #9 on the night of 07/21/24. She stated at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff, Medical Director (MD) interviews and record review, the facility failed to complete a significant change Minimum Data Set (MDS) after 2 areas of significant decline. This was for 1 of 19 residents reviewed for MDS accuracy (Resident #24). The findings included: Resident #24 was admitted on [DATE] with cumulative diagnoses congestive heart failure, chronic obstructive pulmonary disease, and dementia. Review of his quarterly MDS dated [DATE] indicated Resident #24 had severe cognitive impairment and required substantial staff assistance with Activities of Daily Living (ADLs). He was coded as frequently incontinent of bladder and always incontinent of bowel, weight of 111 pounds with no known weight loss, and no pressure ulcers. A review of Resident #24's medical record revealed he developed a stage 3 ulcer described as pressure to his sacrum on 6/7/24. A review of Resident #24's weights for the last 3 months from 5/2/24 (113.2 pounds) to 7/25/24 (102.6 pounds) was a loss of 10.6 pounds or 9.36%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-08 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to provide abuse training to Nurse #2 prior to her working at the facility. This was for 1 of 5 employees reviewed for abuse training. The findings included: An interview with the Director of Nursing (DON) was conducted on 08/06/24 at 1:15 PM. She stated there was an incident of resident to resident abuse on 07/21/24 at 2:45 AM. Nurse #2, agency nurse, was the nurse on duty when Resident #19 slapped Resident #9. The DON explained Nurse #2 did not notify the administration after the incident because she did not feel it was abuse. The DON further explained that orientation training, which included the abuse policy, was given to Nurse #2 on 07/21/24. Review of orientation training, dated 07/19/24 through 07/22/24, which included the abuse policy, was signed by Nurse #2 on 07/21/24 at 7:00 PM. A phone interview was conducted on 08/08/24 at 4:20 PM with Nurse #2. She verified 07/20/24 was the first time she worked at the facility and then returned on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, resident, and staff interviews, the facility failed to protect a resident's right to be free from sexual abuse for 2 of 2 residents investigated for resident-to-resident sexual abuse (Resident #1, resident #2). The findings included: Resident #1 was admitted to the facility on [DATE] with diagnoses that included cerebral infarct, traumatic brain injury, and dementia. The resident's quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #1 was severely visually impaired and severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 3 out of 15. The resident required extensive assistance of one person to complete bed mobility, transfers, dressing, toileting, and personal hygiene. The MDS reflected the resident did not have behavioral symptoms directed toward others, to include public sexual acts, during the assessment period. Resident #1's care plan last revised on 9/12/2023 contained a focus for impaired cognition related to history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · E2023-08-09 · tag F0791 — failed to provide routine dental services — patternProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interviews and interview with Nurse Practitioner (NP), Medical Director (MD), and Dental Office Customer Service Representative, the facility failed to refer a medically complex resident with multiple caries and broken teeth to an oral surgical center for recommended extractions in 1 of 1 resident (Resident #2) reviewed for dental care. The findings included: Resident #2 as admitted to the facility on [DATE] for diagnoses that included cerebral vascular accidents (stroke). The residents quarterly Minimum Data Set (MDS) dated [DATE] indicated the resident was rarely or never understood and her cognitive skills for daily decision making were severely impaired. Resident #2 required extensive assistance with activities of daily living and personal hygiene during the assessment period. On 8/8/2023 at 10:30AM Resident #2 was observed sitting up in her bed with her smart phone in her hand. Resident #2 did not speak when spoken to but she did open her mouth when writer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews the facility failed to ensure leftover food items were labeled and dated in 1 of 1 walk-in refrigerators and failed to ensure the low temperature dish machine a reached a minimum temperature of 120 degrees Fahrenheit during the wash cycle. This practice had the potential to affect food served to all residents. The findings included: 1. During the initial kitchen tour of the walk-in refrigerator on 05/01/23 at 10:00 AM the following concerns were observed: - a container of leftover spaghetti was sealed with plastic wrap, unlabeled, and undated - a container of chicken noodle soup was sealed with plastic wrap, unlabeled, and undated - a container of chili beans was sealed with plastic wrap, unlabeled, and undated - a container of cooked rice was sealed with plastic wrap, unlabeled, and undated - a large cooked ham was wrapped in aluminum foil, unlabeled, and undated - a package of turkey deli meat was opened and undated - a package of cheddar cheese was opened and undated During an interview with the Dietary Manager (DM) on 05/01/23 at 10:05…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-04 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to review and revise the care plans in the areas of pneumonia (Resident #79), infection (Resident #45), ambulation (Resident #3) and level 2 Pre-admission Screening and Resident Review (PASRR) (Resident #57). This was for 4 of 17 residents reviewed for care plans. The findings included: 1. Resident #79 was admitted to the facility on [DATE] with diagnosis that included bacterial pneumonia. Resident #79's active care plan, last reviewed on 02/23/23, revealed a focus that read resident had Pneumonia. Date Initiated: 11/30/2022. A phone interview was conducted on 05/04/23 at 9:36 AM with the Minimum Data Set (MDS) Nurse. She stated it was an oversite that the focus for pneumonia on Resident #79 ' s care plan had not been updated and removed. 2. Resident #45 was admitted to the facility on [DATE] with diagnosis that included other specified disorders of bone density. He had a diagnosis of osteomyelitis on 05/05/22. Resident #45's active care plan, last…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-04 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff and Medical Director, the facility failed to provide physician ordered behavioral health services for 1 of 1 (Resident #18) reviewed for behaviors. The findings included: Resident #18 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder and anxiety disorder. The resident's quarterly Minimum Data Set (MDS) dated [DATE] indicated the resident was moderately cognitively impaired and had no behaviors during the assessment period. The resident's comprehensive care plan was last revised on 4/3/2023 contained a focus for the use of psychotropic medications as well as a focus for level II PASSR related to serious mental illness. Resident #18's medical record contained physician orders for the following behavioral medications: Give seroquel 75 milligram (mg) by mouth at bedtime for dementia-related psychosis. The start date was 4/17/2023. Give namenda, 5mg, by mouth two times a day for dementia. The start date was 2/17/2023 Give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-04 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations, resident, and staff interviews, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to maintain implemented procedures and monitor interventions the committee put into place following the annual recertification survey completed on 05/04/23. This was for 5 deficiencies that were cited in the areas of resident rights, notice requirements before transfer, accuracy of assessments, care plan timing and revision, and drug regimen review. The duplicate citations during two federal surveys of record show a pattern of the facility's inability to sustain an effective QAPI program. The findings included: This citation is cross referenced to: 1. 550-Based on observations, record reviews, and staff interviews, the facility failed to provide a dignified dining experience by referring to a resident who needed assistance with meals as a feeder (Resident #59) .This was for 1 of 2 residents reviewed for dignity. Based on the reasonable person concept residents would not expect to be identified as a feeder. During the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff interviews, the facility failed to provide a dignified dining experience by referring to a resident who needed assistance with meals as a feeder (Resident #59) .This was for 1 of 2 residents reviewed for dignity. Based on the reasonable person concept residents would not expect to be identified as a feeder. The findings included: Resident #59 was admitted to the facility on [DATE]. The quarterly Minimum Data Set, dated [DATE] indicated Resident #59's cognition was severely impaired. Resident #59 required total assistance with eating. During an observation on 05/01/23 at 11:57 AM, Nurse Aide #5 was observed in the dining room of the memory care unit assisting with meal pass. When asked by another staff member if Resident #59 needed assistance with eating, she stated she's a feeder. The statement could be heard throughout the entire dining room where other residents were present. During an interview on 05/01/23 at 11:59 AM Nurse Aide #5 stated she identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident interviews, and staff interviews, the facility failed to place a resident's call light (Resident #15 and #79) within reach to allow for the residents to request staff assistance for 2 of 3 residents reviewed for accommodation of needs. The findings included: 1. Resident #15 was admitted to the facility on [DATE] with diagnoses that included cerebrovascular accident (CVA) with left sided hemiplegia (paralysis on one side of the body). The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #15's cognition was fully intact. He had no behaviors and no rejection of care. He required the extensive assistance of 1 for bed mobility and supervision with set up help for eating. He had no functional limitations with range of motion on one side of his upper and lower extremities. Resident #15's active care plan indicated he has had falls related to limitations that included, in part, left sided hemiplegia. The interventions included ensuring his call…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record review, the facility failed to code the Minimum Data Set (MDS) assessment accurately in the areas of behaviors for Resident #59 and continence for Resident #5. This was for 2 of 17 residents reviewed for MDS accuracy. The findings included: 1. Resident #59 was admitted to the facility on [DATE] with diagnoses which included early onset Alzheimer's disease and generalized anxiety disorder. Resident #59 medical record also had a progress note dated 01/11/23 by Nurse #5 which indicated she had episodes of rocking back and forth and yelling. The resident's significant change Minimum Data Set (MDS) assessment dated [DATE] indicated the resident was severely cognitively impaired and no behavioral symptoms were exhibited. The Former Social Services Director was interviewed on 05/03/23 at 9:45 AM. She stated she completed the behavior assessment by sitting down with Resident #59 and watching her behavior. She stated on the day she sat down with Resident #59 she was not experiencing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews with staff, the facility failed to request residents with a newly diagnosed mental illness be reevaluated for a level II Preadmission Screening and Resident Review (PASRR) for 2 of 2 residents reviewed for PASRR (Resident #57 and #59). The findings included: 1. Resident #57 was admitted to the facility on [DATE] with diagnoses which included, in part, other frontotemporal neurocognitive disorder. Review of Resident #57's current PASRR determination letter dated 10/02/19 revealed the resident remained a level I and determined no further screening was required unless a significant changed occurred to suggest a diagnosis of mental illness. Resident #57's annual Minimum Data Set Assessment (MDS) dated [DATE] indicated he was not currently considered by the state level II PASRR process to have a serious mental illness and/or intellectual disability or related condition. Review of Resident #57's medical record revealed a new diagnosis of schizoaffective disorder was documented on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and resident and staff interviews, the facility failed to provide nail care for 1 of 1 dependent resident (Resident #79) reviewed for activity of daily living (ADL). The findings included: Resident #79 was admitted to the facility on [DATE] with diagnosis that included diabetes, diabetic neuropathy. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #79's cognition was fully intact. He had no behaviors and no rejection of care. He required the extensive assistance of 1 for personal hygiene. He had no functional limitations with range of motion. Resident #79's active care plan, last reviewed 02/23/23, revealed a focus that read Resident #79 had an ADL self-care performance deficit related to sepsis, diabetes, and pneumonia. The interventions indicated staff were to check nail length, trim, and clean on bath days and as necessary. A review of Resident #79's nursing progress notes from 01/01/23 to 05/02/23 revealed no refusals of nail care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews the failed to maintain air mattress at residents weight for 3 of 3 residents reviewed. (Resident #5, Resident #79 & Resident #26). The findings included: 1. Resident #5 was admitted to the facility on [DATE] with diagnosis that included cerebrovascular accident (CVA) with left sided hemiplegia (paralysis on one side of the body), furuncle on the back, diabetes, and Alzheimer ' s Disease. Resident #5 ' s active orders did not include an order for an air mattress. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #5's cognition was severely impaired. She required extensive assist with bed mobility and was coded to be at risk for pressure ulcers. She had range of motion impairment to one side of her upper extremities and to both sides of her lower extremities. Resident #5's active care plan, last reviewed on 03/22/23, included a focus area for activity of daily living (ADL) self-care performance deficit related to left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident, staff, Nurse Practitioner (NP) and Medical Director (MD) interviews and record review, the facility failed ensure continuous oxygen was in use and obtain oxygen saturation percentages as ordered (Resident #77). The facility also failed to maintain bedside suction equipment in a sanitary condition as ordered by the Physician (Resident #3) This was for 2 of 3 residents reviewed for respiratory care. The findings included: 1. Resident #77 was admitted on [DATE] with a diagnosis of Chronic Obstructive Pulmonary Disease (COPD). Resident #77's quarterly Minimum Data Set, dated [DATE] indicated moderate cognitive impairment and coded for the use of oxygen. Review of Resident #77's respiratory care plan last revised on 2/23/23 read he had altered respiratory status related to his COPD. Interventions included to administer oxygen as ordered. Review of Resident #77's May 2023 Physician orders included an order dated 11/25/22 read oxygen at 2 liters per minute (L/M) via a nasal cannula.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff, Consultant Pharmacist, and Medical Director (MD) interviews and record review, the Consultant Pharmacist failed to identify the need for an annual MD or psychiatric Nurse Practitioner (NP) documented rationale for the continued use of a prescribed antipsychotic medication (Geodon) at the current prescribed dosage for 1 (Resident #10) of 5 residents reviewed for unnecessary medications. The findings included: Resident #10 was originally admitted on [DATE] who's cumulative diagnoses included Schizoaffective Disorder. Review of a nursing note dated 3/22/22 at 3:31 PM read there were new orders to increase Resident #10's Geodon to 60 mg twice a day. There was no documentation in the electronic medical record for the rationale for increasing his Geodon. A review of Resident #10's May 2023 Physician orders included an order for Geodon 60 mg by mouth twice a day for Schizoaffective Disorder. The order was dated 3/22/22. Resident #10's antipsychotic care plan last revised on 6/7/22 for the use of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and staff interviews the facility failed to reconstitute (the process of adding a diluent to a dry ingredient to make it a liquid) an intravenous (IV) antibiotic prior to administration for 1 of 1 resident (Resident #17) reviewed for IV antibiotic administration. The findings included: Resident #17 was admitted to the facility on [DATE]. The resident's quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #17 was cognitively intact, required extensive assistance for all activities of daily living, was always incontinent of urine, and received diuretics 7 out of 7 days during the assessment period. Resident #17's comprehensive care plan was last updated 4/27/2023 and included a focus for risk of complications related to urinary tract infection with positive cultures. Resident #17's medical record included a physician's order for Meropenem (antibiotic) intravenous solution to be reconstituted and 1 gram administered intravenously three times a day for extended…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and staff interviews, the facility failed to label medications with the date they were opened on 1 of 2 medication carts (the Greenbrier Hall Medication Cart). Findings included: A. An observation was conducted on 05/02/23 at 4:01 PM of the nurse ' s medication cart on the Greenbrier Hall in the presence of Nurse #2. The observation revealed one multi-dose Glargine Insulin pen with no opened date. Nurse #2 verified the multi-dose Glargine insulin pen did not have an opened date labeled and was removed from the medication cart. B. An observation was conducted on 05/02/23 at 4:01 PM of the nurse ' s medication cart on Greenbrier Hall in the presence of Nurse #2. The observation revealed 2 multi-dose bottles of Humulin R Insulin with no opened date. Nurse #2 verified 2 multi-dose vials of Humulin R Insulin did not have an opened date labeled and were removed from the medication cart. An interview was conducted on 05/02/23 at 4:11 PM with Nurse #2. She stated she hadn't noticed the insulins were not dated. She also stated that she opened the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-12-04 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, the facility failed to post accurate staffing information as compared to the daily staff schedule for 32 out of 32 days (11/01/25 through 12/02/25) reviewed. The findings included:a) A review of the facility's daily posting for nursing staff for the past 32 days (11/01/25 through 12/02/25) as compared to the daily staffing schedule revealed the total of actual hours worked for day shift, evening shift, and night shift, for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nurse Aides were blank. b) A review of the facility's daily posting for nursing staff for the past 32 days as compared to the daily staffing schedule included an inaccurate total number of licensed staff working. These included the following:-The number of licensed staff on 1st shift was incorrect for the following dates: 11/03/25-11/07/25, 11/10/25-11/14/25, 11/17/25-11/22/25, and 11/24/25-12/02/25. -The number of licensed staff on 2nd shift was incorrect for the following dates: 11/23/25 and 12/02/25.-The number of licensed staff on 3rd shift was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-12-04 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to code the Minimum Data Set (MDS) assessment accurately in the area of rejection of care (Resident #35) for 1 of 19 MDS assessments reviewed.The findings included: Resident #35 was admitted to the facility on [DATE] with diagnoses that included anxiety disorder. A review of Resident #35's medical record revealed that she had refused medications a total of seven days prior to 10/27/25 for medication administration times of 6:30 AM, 8:00 AM and 8:00 PM. Review of the October 2025 Medication Administration Record (MAR) from 10/27/25 to 10/31/25, revealed that Resident #35 was marked as refused for the following: 10/27/25 at 8:00 PM for Ferrous Sulfate 220 milligrams (mg) per 5 milliliters (ml). Give 5 ml via feeding tube every morning and at bedtime for supplementation. 10/27/25 at 8:00 PM for Sennosides 8.6 mg. Give two tablets by mouth two times a day for constipation. 10/28/25 at 8:00 PM for inspection of surrounding skin to feeding tube area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-08-08 · tag F0638 — widespreadAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY c. Resident #42 was admitted to the facility on [DATE]. A review of Resident #42's most recent MDS assessment was dated 7/20/24 and was coded as a quarterly assessment. The electronic medical record indicated the assessment was in progress and had not been completed. d. Resident #24 was admitted to the facility on [DATE]. A review of Resident #24's most recent MDS assessment was dated 7/23/24 and was coded as a quarterly assessment. The electronic medical record indicated the assessment was in progress and had not been completed. Based on record reviews and staff interviews, the facility failed to complete quarterly Minimum Data Set (MDS) assessments within the required time frame for 5 of 19 resident MDS assessments reviewed (Residents #17, #81, #24, #42 and #19). The findings included: a. Resident #17 was admitted to the facility on [DATE]. A review of Resident #17's most recent MDS assessment was dated 7/19/24 and was coded as a quarterly assessment. The electronic medical record indicated the assessment was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-08 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews the facility failed to ensure resident rooms were in good repair. Rooms #304 and #308 had several patched areas of sheetrock putty exposed on walls and room [ROOM NUMBER] had a missing plank panel on wall behind the headboard. This was for 3 of 8 rooms reviewed for comfortable, clean, and homelike environment. The findings included: a. During the initial tour on 08/05/24 at 10:50 AM, an observation of rooms [ROOM NUMBERS] revealed the walls were patched in multiple areas with what appeared to be putty in preparation for painting. Observations were conducted during a round with the Maintenance Director on 08/07/24 at 11:37 AM. He verified rooms [ROOM NUMBERS] had patched areas that needed to be painted. He stated the rooms were on his to do list but could not provide a date or timeframe he thought he would get to the projects. b. On 08/05/24 at 10:50 AM, an observation of room [ROOM NUMBER] revealed plank vinyl floor panels on the wall behind the headboard of the bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-08-08 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and staff interviews, the facility failed to complete an annual Minimum Data Set (MDS) assessment within the required time frame for 1 of 19 residents reviewed for MDS assessments (Residents #9). The findings included: Resident #9 was admitted to the facility on [DATE]. A review of Resident #9's most recent MDS assessment was dated 7/12/24 and was coded as a annual assessment. The electronic medical record indicated the assessment was export ready and had not been transmitted. An interview was conducted on 08/07/24 at 11:48 AM with the MDS nurse. She stated the annual MDS assessments for Residents #9 had not been transmitted as required. She explained that there had been a lot of admissions and discharges, and she had gotten behind. The MDS nurse stated she was in the process of getting the assessments completed and transmitted. An interview was conducted on 08/07/24 at 11:52 AM with the Administrator and Director of Nursing. They stated the MDS assessments should be transmitted within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-08 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to complete a discharge Minimum Data Set (MDS) assessment within the required time frame for 1 of 4 residents reviewed for MDS assessments (Residents #61). The findings included: Resident #61 was admitted to the facility on [DATE]. A review of Resident #61's most recent MDS assessment was dated 7/20/24 and was coded as a discharge assessment. The electronic medical record indicated the assessment was in progress and had not been transmitted. An interview was conducted on 08/07/24 at 11:48 AM with the MDS nurse. She stated the discharge MDS assessment for Resident #61 had not been completed as required. She explained that there had been a lot of admissions and discharges, and she had gotten behind. The MDS nurse stated she was in the process of getting the assessment completed and transmitted. An interview was conducted on 08/07/24 at 11:52 AM with the Administrator and Director of Nursing. They stated the MDS assessment should be completed within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-08-08 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, physician and staff interviews, the facility failed to code the Minimum Data Set (MDS) assessment accurately in the areas of urinary status, and upper extremity range of motion. This was for 2 of 19 MDS assessments reviewed (Resident #37 and Resident #49). The findings included: 1. Resident #37 was admitted to the facility on [DATE]. Her diagnoses included neuromuscular dysfunction of the bladder. The admission Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #37 was cognitively intact. She was coded with an indwelling catheter and always incontinent of bladder. A review of the July 2024 physician orders included indwelling urinary catheter to straight drainage related to urinary retention. On 8/7/24 at 11:46 AM, an interview occurred with the MDS Nurse who reviewed the 7/7/24 admission MDS assessment and indicated Resident #37 should have been marked as not rated for urinary continence since she had a urinary catheter during the MDS 7-day look back period.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-05-04 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, Responsible Party interview, and staff interviews, the facility failed to notify the resident and/or the responsible party (RP) in writing of the reason for the transfer/discharge to the hospital for 2 of 2 sampled residents reviewed for hospitalizations (Residents #14 and #10). Findings included: 1. Resident #14 was originally admitted to the facility on [DATE] and readmitted back to the facility on [DATE] with diagnoses which included chronic obstructive pulmonary disease. Resident #14's quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated she was cognitively intact. The nurse's note by Nurse #2 dated 04/28/23 at 9:49 PM indicated Resident #14 was sent to the emergency room due to critical lab results and a fever. Review of the Nursing Home Notice of Transfer/Discharge form dated 05/01/23 indicated the reason for transfer was it is necessary for your welfare and your needs cannot be met in this facility. This document was kept in a binder. Review of progress notes in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2023-05-04 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to transmit to the Centers for Medicare and Medicaid Services (CMS) database quarterly Minimum Data Set (MDS) assessment within the required time frame for 4 of 8 residents selected to be reviewed for submission of Resident Assessments (Residents #10, #17, #77, and #79). The findings included: 1. Resident #10 was admitted to the facility on [DATE]. a. Resident#10 had a discharge MDS assessment dated [DATE]. There was no indication the assessment had been transmitted. b. Resident #10's most recently completed MDS was dated 4/3/2023 and was coded as an entry tracker. On 5/1/2023 a phone interview was conducted with the Regional MDS Coordinator. She stated she had been helping the facility's MDS nurse who is part time. She further stated the facility's MDS nurse was responsible for transmitting all of the MDS assessments when they were ready to export. She believed MDS assessments did not get transmitted due to error or oversite. On 5/04/2023 at 10:03…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to ALLIANCE HEALTH GROUP — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 1.8 | +0.2 vs chain |
| Staffing | 1 of 5 | 1.8 | -0.8 vs chain |
| Quality measures | 2 of 5 | 2.2 | -0.2 vs chain |
The other 11 homes this chain runs (chain average 1.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| EMANUEL, YOSEF | Individual | CORPORATE OFFICER | since 08/01/2024 |
| ALLIANCE HEALTH GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/07/2025 |
| FINK, LAUREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| VERA, TRINITY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
CMS files one row per role, so the 6 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345509. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.