Camellia Gardens Center for Nursing and Rehab
280 South Beckford Drive, Henderson, NC 27536 · For profit - Corporation · 78 certified beds · (252) 438-6141 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $92,104 in federal fines (most recent 2025-12-03)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (57%) runs well above the national median (45%)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 22.7% | 15.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 20.3% | 7.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.9% | 2.3% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 2.8% | 5.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 3.5% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 23.6% | 18.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 24.9% | 21.3% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 76.5% | 94.1% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.7% | 5.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.7% | 20.7% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 30.2% | 14.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 11.7% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 34.5% | 78.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 24.1% | 22.9% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 15.5% | 12.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.42 | 1.78 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 3.13 | 1.80 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 29 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 45.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 66% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.4%CMS range 37.8–71.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.6–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 45.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 45.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 85.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.4–14.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 78 beds and averages 59.9 residents a day — about 77% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.40 hrs/resident/day on weekends vs 3.93 on weekdays — 14% thinner on weekends. RN hours go from 0.37 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 57% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
37 citations, most serious first. The 12 most serious are shown; the remaining 25 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews with resident, Medical Director, and staff, the facility failed to provide effective supervision to Resident #1, who was deemed unsafe to smoke without supervision and had known non-compliance with the smoking policy, to prevent the resident from smoking while utilizing his portable oxygen tank. On 10/20/25, 10/21/25, and 11/6/25 Resident #1 exited the facility independently and was seen by staff smoking in undesignated smoking areas with his portable oxygen tank present and in use via nasal cannula. The oxygen tank was removed by staff and no harm was caused to the resident on these dates. On 11/10/25 Resident #1 again exited the facility independently and was seen by staff smoking in an undesignated smoking area with his portable oxygen tank present and in use via nasal cannula while Resident #2 was present in the area. Resident #1 stated he lit his cigarette, it flamed up, and he dropped the cigarette and oxygen tubing with nasal cannula onto the ground to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-02-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interviews, the facility failed to provide services with dignity and respect for 2 (Resident #1 and Resident #3) of 4 residents reviewed for dignity. A reasonable person would be traumatized by having a nurse aide expose herself, intentionally pass gas nearby, and laugh at their expense. Findings included: Resident #3 was admitted to the facility on [DATE] and had cumulative diagnoses some of which included schizophrenia, chronic pain syndrome, aphasia, major depressive disorder, and adjustment disorder with anxiety. Documentation on a quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #3 had severely impaired cognition with physical behaviors 1 to 3 days of the assessment period and with verbal behaviors 4 to 6 days of the assessment period. Resident #3 was assessed as rejecting of care 4 to 6 days of the assessment period. Resident #3 was evaluated as dependent on staff for personal hygiene and required substantial assistance from staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-01-30 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, the facility failed to submit accurate payroll data on the Payroll Based Journal (PBJ) report to the Centers for Medicare and Medicaid Services (CMS) related to Registered Nurse (RN) hours for Federal Fiscal Year (FY) 2025 Quarter 2 (January through March 2025), Quarter 3 (April through June 2025), and Quarter 4 (July through September 2025). This was for 3 of 3 quarter's reviewed for sufficient nurse staffing. Findings included:a. The PBJ report for FY 2025 revealed for Quarter 2 (January 1 through March 31, 2025) there were no RN hours on the following dates: 2/16/25, 3/15/25, and 3/16/25The daily staff schedules conflicted with the PBJ information. The schedules indicated there was an RN scheduled for at least 8 hours per day on the following dates: 2/16/25, 3/15/25, and 3/16/25 b. The PBJ report for FY 2025 revealed for Quarter 3 (April 1 through June 30, 2025) there were no RN hours on the following dates: 4/5/25, 4/6/25, 4/12/25, 4/13/25, 4/19/25, 4/20/25, 4/26/25, 4/27/25, 5/3/25, 5/10/25, 5/11/25, 5/17/25, 5/23/25, 5/24/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-01-30 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interviews, the facility failed to assess residents for eligibility and ensure residents were offered the COVID-19 vaccination for 5 of 5 residents reviewed for immunizations (Resident #8, Resident #5, Resident #2, Resident #32, and Resident #44) and failed to maintain documentation related to staff COVID-19 vaccination status.The findings included:The facility's policy titled Infection Prevention and Control Program last reviewed 1/01/26 indicated that the facility had established and maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The policy further noted that the Infection Preventionist (IP) was responsible for the oversight of the program. The facility policy titled COVID-19 Vaccination implemented on 3/01/23 indicated that it was the policy of the facility to minimize the risk of acquiring,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and staff interviews, the facility failed to date a multi-dose vial of medication when opened in 1 of 2 medication storage refrigerators reviewed for medication storage (Nurse's Station #1 medication room). The findings included: On [DATE] at 2:57 p.m., an observation was completed of the medication storage room with the Director of Nursing (DON). The observation revealed one multi-dose vial of opened Tuberculin Purified Diluted solution (used in a skin test to help diagnose tuberculosis) without an opened date written on the vial, located in the medication refrigerator. A review of the manufacturer's instruction label on the bottle indicated the medication should be discarded 30 days from the date medication was opened. An interview was completed on [DATE] at 3:18 p.m. with the DON. She indicated it was the Unit Manager's responsibility to check the medication room for expired or undated opened medications. The DON stated the undated medication should have been discarded or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to maintain a complete and accurate medical record by failing to document a resident's change in condition requiring Emergency Medical Services (EMS) interventions for 1 of 1 resident reviewed for hospitalization (Resident #1).The findings included:Resident #1 was admitted to the facility on [DATE] with diagnoses that included chronic respiratory failure with hypoxia and chronic obstructive pulmonary disease (COPD).Review of Resident #1's medical record revealed there was no documentation of a change in condition requiring a transfer to the hospital on [DATE].The Emergency Department Discharge summary dated [DATE] revealed Resident #1 was seen for flash burn. Resident #1 was on 3 liters of oxygen for end stage COPD. Resident #1 was smoking a cigarette while he had oxygen on and experienced a flash burn. Resident #1 was not in pain and did not have any trouble breathing. Resident #1 had singed nose hair in both nares (nostrils) and a burn to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to develop a comprehensive person-centered care plan to address smoking for 1 of 5 sampled residents (Resident #4).Based on observation, record review and staff interview, the facility failed to develop a comprehensive person-centered care plan to address smoking for 1 of 5 sampled residents. (Resident #4)The findings included:Resident #4 was admitted to the facility on [DATE].The Safe Smoking screen dated 9/28/25 revealed Resident #4 was safe to smoke independently (unsupervised).The admission Minimum Data Set (MDS) dated [DATE] revealed Resident #4 was cognitively intact and used tobacco. Resident #4 transferred independently and ambulated independently. An observation was conducted of Resident #4 smoking a cigarette on 11/12/25 at 1:32 PM. Resident #4 was standing in the employee parking lot by the back of the facility. There were no other residents present. This area contained a fireproof smoking receptacle.As of 11/12/25, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews, the facility failed to provide an environment free of hazards by putting a heater in the hallway and space heaters in 5 (Rooms 102, 103, 104, 105, and 106) of 6 resident rooms reviewed for tripping hazards. Findings included: Observations were made on an initial tour of the facility on 2/13/2025 beginning at 9:04 AM. The facility had an industrial-sized heater in the hallway outside the Admissions Office with a large cord running from the back of the unit. The cord to the industrial sized heater was not taped down but curved out the back of the unit into the admission's office. Residents in wheelchairs were observed to navigate in the hallway around the heater in the hallway. Resident # 9 was observed in his wheelchair attempting to navigate around the industrial heater in the hallway. Resident #9 stated, This is ridiculous with this thing in the hallway. Resident rooms 102, 103, 104, 105, and 106 were observed to have space heaters in the rooms. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-19 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and record review, the facility failed to have a medication error rate of less than 5% as evidenced by 4 medication errors out of 25 opportunities resulting in a medication error rate of 16% for 2 (Residents #11 and #12) of 5 residents observed during medication administration observation. Findings included: 1-a. On 2/14/2025 at 7:51 AM, Medication Aide (Med Aide) #1 was observed and interviewed as she prepared and administered four medications to Resident #11. Med Aide #1 stated during the preparation of medications for Resident #11 that she did not have the eye drops in the medication cart she needed for Resident #11. Med Aide #1 did not administer eye drops to Resident #11 during the medication pass observation. A review of Resident #11's medication orders revealed the resident had a current order for Carboxymethylcellulose sodium PF (preservative-free) ophthalmic solution to be instilled as one drop in both eyes one time a day for the treatment of dry eyes (ordered on 1/28/2025). Med Aide #1 was interviewed at 1:35 PM. Med Aide #1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and staff interviews, the facility failed to follow infection control policies and procedures by 1) donning a gown for enhanced barrier precautions during wound care for one (Nurse #1) of two staff members observed for enhanced barrier precautions, 2) performing hand sanitization in between residents during a medication pass observation for one (Medication Aide #1) of two staff members observed for hand hygiene, and 3) using gloves when handling medication during a medication pass observation for one (Nurse #3) of three staff members observed for glove use during care. Findings included: 1. Documentation on the facility's undated infection prevention and control program policy revealed under the heading standard precautions, All staff shall use personal protective equipment (PPE) according to established facility policy governing the use of PPE. An observation was conducted on 2/13/2025 beginning at 1:40 PM while Resident #9 received wound care. Resident #9 was observed to have a sign on his room door for contact precautions. The documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and resident interviews, the facility failed to provide comfortable room temperatures for one (Resident #16) of three residents reviewed for comfortable room temperatures. Findings included: Documentation on a quarterly Minimum Data Set assessment dated [DATE] revealed Resident #16 was coded as cognitively intact. An interview was conducted with Resident #16 on 2/13/2025 at 12:56 PM. Resident #16 stated the facility had been without heat for the rooms in the front of the building for three weeks. Resident #16 explained a big heater was placed in the hallway and space heaters in each of the residents' rooms. Resident #16 further explained that when everybody turned on their space heaters to keep warm, the circuit breaker would trip, and a staff member had to go into the Director of Nursing's office and reset the circuit breaker. Resident #16 stated that at night the staff did not have access to the Director of Nursing's office and was often unable to reset the circuit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interviews, the facility failed to prevent physical and verbal abuse from staff for one (Resident #4) of three residents reviewed for physical and verbal abuse. Findings included: On 2/13/2025 at 10:55 AM the Director of Nursing (DON) provided a list of alert and oriented residents which included Resident #10 and did not include Resident #4 or Resident #3. Resident #4 was admitted to the facility on [DATE] with diagnoses of C5-C7 vertebrae incomplete quadriplegia, adjustment disorder with mixed disturbance of emotions and conduct, post-traumatic stress disorder, scoliosis, and major depressive disorder. (C5-C7 incomplete quadriplegia refers to a spinal cord injury at the C5 to C7 vertebrae in the neck, resulting in paralysis affecting all four limbs due to damage to the nerves controlling movement in that area.) Documentation on a quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 was cognitively intact with verbal behaviors one to three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 25 citations
- Potential for harm · D2025-02-19 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to implement policies and procedures that promote a culture of safety and open communication in the workplace and prohibit potential retaliation for staff who report abuse allegations. Confidential Source #1, Confidential Source #2, and Confidential Source #3 all stated they did not come forward with information related to an abuse allegation due to a fear of retaliation. This was for 1 (Resident #4) of 3 residents reviewed for investigation of abuse allegations. Findings Included: Documentation on the facility's abuse, neglect, and exploitation policy, dated as last reviewed on 4/1/2024 revealed, The Company will implement policies and procedures to prevent and prohibit all types of abuse, neglect, misappropriation of resident property, and exploitation that achieves: F. Providing residents, representatives, and staff information on how and to whom they may report concerns, incidents, and grievances without the fear of retribution; and providing feedback regarding the concerns that have been expressed. Documentation in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interview, and staff interviews, the facility failed to complete a thorough investigation following an abuse allegation by not assessing the alleged victim for injury for one (Resident #4) of three resident abuse investigations reviewed. Findings included: Documentation on the facility's abuse, neglect, and exploitation policy, dated as last reviewed on 4/1/2024, revealed under the heading of protection of the resident examining the alleged victim for any sign of injury, including a physical examination or psychological assessment if needed. Documentation in an initial state agency report submitted to the state agency on 1/3/2025 at 3:20 PM revealed that Resident #4 stated she was struck by a nurse, who was suspended. The nurse in the initial investigation report was identified as the Director of Nursing (DON). Documentation on an investigation report submitted to the state agency on 1/10/2025 at 10:55 AM in part revealed in the summary of the facility investigation, Resident (#4) followed her (DON) to the door and struck nurse (DON) on her leg with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and pharmacy interviews, the facility failed to have an effective system in place for putting new admission orders into the electronic record to ensure pharmacy delivery, resulting in four missed doses of antibiotics for one (Resident #7) of two residents reviewed for pharmacy services. Findings included: Resident #7 was admitted to the facility on [DATE] from the hospital and discharged back to the hospital on 1/28/2025. Resident #7 had a diagnosis of osteomyelitis. Documentation on a discharge summary from the hospital dated 1/21/2024 revealed Resident #7 was started on intravenous Vancomycin and Cefepime for osteomyelitis of the left elbow planned for a six-week (1/7/25-2/18/25) course via peripherally inserted central catheter (PICC line). (A PICC line is a thin, flexible tube inserted into a vein in the upper arm and threaded into a large vein above the heart.) Vancomycin and Cefepime are antibiotics used to treat infection. The current discharge medication list for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff, Pharmacist and Medical Doctor interviews, the facility failed to administer four doses of antibiotics and one dose of insulin upon admission for one (Resident #7) of two residents reviewed for significant medication errors. Findings included: Resident #7 was admitted to the facility on [DATE] from the hospital. Resident #7 had diagnoses of diabetes and osteomyelitis. Documentation on a discharge summary from the hospital dated 1/21/2024 revealed Resident #7 was started on intravenous Vancomycin and Cefepime for osteomyelitis of the left elbow planned for a six-week (1/7/25-2/18/25) course via peripherally inserted central catheter (PICC line). (A PICC line is a thin, flexible tube inserted into a vein in the upper arm and threaded into a large vein above the heart.) Vancomycin and Cefepime are antibiotics used to treat infection. The current discharge medication list for Resident #7 included: 1 gram (g)/250 milliliters (ml) IVPB (intravenous piggyback) of Vancomycin in 0.9%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-08-29 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and record review, the facility failed to have a Registered Nurse (RN) for at least eight consecutive hours a day, 7 days a week for 48 of 180 days reviewed. Findings include: The Nursing Staff Schedule and the Daily Staffing Form were reviewed from 8/1/23 through 8/29/24. The Nursing Staff Schedule and the Daily Staffing Form indicated an RN was not scheduled for at least eight consecutive hours a day on the following dates: 8/5/23, 8/26/23, 8/27/23, 9/9/23, 9/10/23, 9/23/23, 11/5/23, 11/17/23, 11/19/23, 12/3/23, 12/10/23, 12/24/23, 12/25/23, 12/28/23, 1/1/24, 1/6/24, 1/7/24, 1/20/24, 1/21/24, 1/26/24, 2/4/24, 2/8/24, 2/9/24, 2/10/24, 2/11/24, 2/12/24, 2/13/24, 2/14/24, 2/15/24, 2/16/24, 2/17/24, 2/18/24, 2/19/24, 2/21/24, 2/23/24, 2/24/24, 2/25/24, 2/26/24, 2/28/24, 2/29/24, 3/2/24, 3/5/24, 3/7/24, 3/8/24, 3/9/24, 3/10/24, 3/12/24, and 3/14/24. Telephone interviews with the prior Director of Nursing (DON) and Scheduler were attempted but calls and messages were not returned. During an interview with the Administrator on 8/29/24 at 10:22 A.M. she revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-29 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, Resident Council group interview and staff interviews, the facility failed to resolve and communicate the facility's efforts to address resident concerns voiced during 3 of 10 Resident Council meetings in October 2023, January 2024, and June 2024. Findings included: During a Resident Council group interview conducted on 8/27/24 at 1:08 PM, residents present shared an ongoing issue with the resolution of concerns voiced during Resident Council meetings. The Resident Council minutes for the period October 2023 through July 2024 were reviewed and revealed the following: Resident Council minutes dated November 2023 included no documentation of the facility's response to a concern voiced during the previous meeting of 10/26/23 which included one resident who requested money and did not receive it until 3 weeks later. Resident Council minutes dated 1/25/24 indicated residents voiced concerns related to having to beg for ice on 1st and 2nd shifts, clothing lost in laundry and yet to be found and waiting a long time to be put to bed after returning to the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-29 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews the facility failed to provide written advance directive information and/or an opportunity to formulate an advance directive for 5 of 65 residents reviewed for advance directives. (Residents #1, #5, #28, #29, and #47). The findings include: a. Review of Resident #1's medical record revealed the resident was readmitted to the facility on [DATE], with diagnoses that include heart failure, chronic obstructive pulmonary disorder, and anemia. He held a physician order for full code status. There was no documentation in the record for education regarding formulation of advance directives and/or an opportunity to formulate an advance directive was offered. b. Review of Resident #5's medical record revealed the resident was admitted to the facility on [DATE], with diagnoses that include diabetes, chronic kidney disorder, and seizures. There was no documentation in the record for education regarding formulation of advance directives and/or an opportunity to formulate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-29 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and Ombudsman interview the facility failed to notify the resident's responsible party in writing of the reason for transfer to the hospital for 1 of 2 residents (Resident #221) reviewed for hospitalization. The facility also failed to notify the Ombudsman in writing of the reason for the residents' transfer from the facility for 2 of 2 residents reviewed for hospitalization (Resident #119, Resident #221). The findings included: 1.Resident #221 was admitted to the facility on [DATE]. The quarterly MDS dated [DATE] revealed Resident #221 was severely cognitively impaired. Review of Resident #221's progress notes revealed Resident #221 was transferred to the hospital on 1/21/24 and did not return to the facility. Review of Resident #221's medical records on 8/28/24 revealed no documentation in the medical record that the Ombudsman, Resident or Responsible Party were notified of the reason for transfer to the hospital. Interviews attempted with the nurse that was assigned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-29 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interviews, resident interview, Pharmacy Manager interview, Nurse Practitioner interview, and Medical Director interview, the facility failed to administer significant medications as ordered for 2 of 5 residents reviewed for unnecessary medications (Resident #24 and Resident #269). The findings included: 1. Resident #24 was admitted to the facility on [DATE] with diagnoses which included malignant neoplasm of female breast and vascular dementia. The care plan initiated on 5/02/24 revealed Resident #24 received oral chemotherapy related to cancer of the breast with an intervention to give medications as ordered. Resident #24 had an active physician order dated 6/05/24 for letrozole oral tablet (a medication used to treat some types of breast cancer by decreasing the amount of estrogen hormone the body makes) 2.5 milligram (mg) give 1 tablet by mouth one time a day for breast cancer. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #24 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-29 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to maintain vaccination consents or declination forms and failed to maintain a record of education provided for the influenza and pneumococcal immunizations for 4 of 5 residents reviewed for immunizations (Resident #28, Resident #16, Resident #29, and Resident #10). The findings included: a. Resident #28 was admitted to the facility on [DATE]. Review of the medical record revealed Resident #28 declined to have the pneumococcal vaccine. Resident #28's medical record did not include the date of declination. Resident #28's medical record further noted that the influenza vaccine was administered at the facility on 10/01/23. The facility was unable to provide documentation that a signed immunization consent and/or declination form was obtained, and that the vaccination education was provided to Resident #28 or their Responsible Party (RP) regarding the influenza and pneumococcal vaccines. b. Resident #16 was admitted to the facility on [DATE]. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-29 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, Nurse Practitioner interview, and Medical Director interview, the facility failed to notify the physician that prescribed medications were not administered as ordered for 2 of 5 residents reviewed for unnecessary medications (Resident #24 and Resident #269). The findings included: 1. Resident #24 was admitted to the facility on [DATE] with diagnoses which included malignant neoplasm of female breast and vascular dementia. Resident #24 had an active physician order dated 6/05/24 for letrozole oral tablet (a medication used to treat some types of breast cancer by decreasing the amount of estrogen hormone the body makes) 2.5 milligram (mg) give 1 tablet by mouth one time a day for breast cancer. Review of Resident #24's Medication Administration Record (MAR) for the month of August 2024 revealed the letrozole medication was not administered on the following dates: 8/03/24, 8/04/24, 8/06/24, 08/08/24, 08/09/24, 8/10/24, 8/12/24, 8/13/24, 8/14/24, 8/15/24, 8/16/24, 8/17/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to maintain documented evidence that an allegation of staff to resident abuse was thoroughly investigated for 1 of 3 residents (Resident #29) reviewed for abuse. The findings included: Resident #29 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included stroke and mild cognitive impairment. A review of the 5-day Investigation Report dated 8/31/23 completed by the previous Administrator revealed that on 8/29/23 Resident #29 accused a nurse aide of getting on top of him, trying to break his leg, and pull his arm off. The nurse aide was suspended immediately. The investigation report indicated all residents on the accused nurse aide's assignment were to be questioned and assessed on 8/30/23 and all residents would be assessed by 9/1/23. The investigation did not include any evidence that the resident interviews and assessments were completed. The allegation was not substantiated. An interview with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews, and resident interview, the facility failed to obtain a physician order for the management of a peripherally inserted central catheter (PICC) for 1 of 2 residents reviewed for intravenous antibiotic use (Resident #269). The findings included: Resident #269 was admitted to the facility on [DATE] with diagnoses which included osteomyelitis and complications of stump infection. Review of the nursing admission progress note dated 8/23/24 at 5:39 pm by Nurse #4 revealed Resident #269 had a PICC line to the right upper arm for intravenous antibiotic therapy. Resident #269 had a care plan initiated on 8/23/24 for enhanced barrier precautions related to the PICC line and wound with an intervention to monitor for redness or drainage around PICC and wound site. An observation and interview on 8/26/24 at 11:10 am with Resident #269 revealed a double lumen (2 ports) PICC line (form of intravenous access that can be used for a prolonged period of time for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to provide supervision and provide a smoking apron for a resident that required supervision smoking for 1 of 2 residents sampled for smoking. (Resident #9) Findings include: Resident #9 was admitted to the facility on [DATE]. The most recent Minimum Data Set (MDS) dated [DATE], revealed Resident #9 had severe cognitive impairment and indicated Resident #9 was a tobacco user. A review of the smoking assessment dated [DATE] revealed Resident #9 was a supervised smoker. A review of the smoking policy revealed a signed copy of the policy dated 4/11/2024 signed by the Responsible Party for Resident #9. Resident #9's care plan dated 5/20/2024 revealed he was a supervised smoker and required to wear a smoking apron when smoking. On 8/27/2024 at 11:55 a.m. Resident #9 who was a supervised smoker was observed at the front entrance of the facility wheeling himself to the smoking area, which was near the front entrance of the facility. There were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and Consultant Pharmacist interview, the facility failed to ensure intravenous (a soft, flexible tube placed inside a vein used to give medicine or fluids) antibiotic medication was available as ordered for a newly admitted resident for 1 of 2 residents reviewed for intravenous (IV) antibiotic therapy (Resident #269). The findings included: Resident #269 was admitted to the facility on [DATE] with diagnoses which included osteomyelitis and complications of stump infection. Resident #269 had an active physician order dated 8/23/24 for piperacillin sodium-tazobactam solution (antibiotic medication) infuse 3.375 grams intravenously every 8 hours for wound infection. The medication was scheduled to be administered at 6:00 am, 2:00 pm, and 10:00 pm. The care plan initiated on 8/23/24 revealed Resident #269 was on antibiotic therapy related to wound infection with an intervention to administer antibiotic medication as ordered by the physician. The Medication Administration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and Consultant Pharmacist interview, the facility failed to address recommendations made by the Consultant Pharmacist based on the monthly Medication Regimen Review (MRR) for 1 of 5 residents reviewed for unnecessary medications (Resident #24). The findings included: Resident #24 was admitted to the facility on [DATE] with diagnoses which included vascular dementia and schizophrenia. The care plan initiated on 5/01/24 revealed Resident #24 used psychotropic medication related to diagnosis of schizophrenia. Resident #24 had an active physician order dated 6/03/24 for haloperidol (an antipsychotic medication used to treat schizophrenia) oral tablet 5 milligrams (mg) give one tablet by mouth two times a day for dementia. Review of the Consultant Pharmacist Recommendation to Physician report dated 6/18/24 revealed Resident #24 received the antipsychotic medication haloperidol but lacked an allowable diagnosis to support the use. The report provided allowable diagnoses for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-29 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to maintain vaccination consents or declination forms and failed to maintain a record of education provided for COVID-19 (Coronavirus) immunizations for 2 of 5 residents reviewed for immunizations (Resident #16 and Resident #29). The findings included: The facility policy titled, COVID-19 Vaccination last reviewed June 2023, revealed in part that COVID-19 vaccinations will be offered to residents when supplies were available, as per Centers for Disease Control and Prevention (CDC) guidelines unless contraindicated, previously immunized during the time period, or refused to receive the vaccine. The policy concluded that the facility would maintain record of education to the resident or Responsible Party (RP) regarding the risks, benefits, and potential side effects of the COVID-19 vaccine, record of each dose of the vaccine administered, and if the resident did not receive the COVID-19 vaccine due to medical contraindications or refusal. a. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-29 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident #45 was admitted to the facility on [DATE]. Resident #45's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed he was not assessed for cognition and mood. The assessment indicated an interview for assessment should have been attempted. An assessment was conducted based on staff observations which assessed him as cognitively intact with no mood symptoms. An interview was conducted with MDS Nurse #1 on 6/29/23 at 3:00 PM who stated she completed an interview with residents during their assessment period but was unable to input it into the computerized tool. She stated it was her understanding that if the interview was not placed in the tool before the Assessment Reference Date (ARD) it could not be utilized as part of the assessment. During an interview with the Administrator on 6/29/23 at 4:00 PM she stated MDS assessments should be completed with the information gathered during the assessment process. 3. Resident #41 was admitted to the facility on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and staff interviews, the facility failed to place signage indicating the use of oxygen and failed to administer supplemental oxygen as prescribed for 4 of 4 residents reviewed for oxygen (Resident #19, #53, #214 and #25.) Findings included: 1. Resident #19 was admitted to the facility on [DATE] with diagnosis that included shortness of breath. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #19 was cognitively intact and used supplemental oxygen. Physician orders dated 6/13/2023 included oxygen at 2 liters continuously by nasal cannula for shortness of breath. On 6/27/2023 at 9:24 a.m. Resident #19 was observed wearing oxygen via nasal cannula. There was no warning signage observed to communicate oxygen in use outside the room on the door or door frame. In an interview with the Director of Nursing on 6/28/2023 at 10:58a.m., she stated a red magnetic warning sign should had been placed outside the residents' door or door frame to communicate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident interview and staff interviews, the facility failed to assess the capability of a resident to self-administer medications kept at the bedside for 1 of 1 resident reviewed for self-administration of medications (Resident # 29). Findings included: Resident #29 was admitted to the facility on [DATE], and diagnoses included stroke and glaucoma. A review of the physician orders Included: Timolol Maleate Solution 0.5% instill one drop in both eyes two times a day for glaucoma ordered on 3/17/2021, Miralax Powder 17 grams twice a day for constipation ordered on 8/24/2021 and Tobramycin-Dexamethasone Ophthalmic Suspension 0.3-0.1% (an eye antibiotic) instill one drop in both eyes for times a day for eye infection ordered on 5/4/2023. There was no physician order for Resident #29 to self-administer medications to himself. The annual Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #29 was cognitively intact, rejected care and received the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident interviews, and staff interviews, the facility failed to keep the room temperature at a comfortable level for 1 of 2 residents sampled (Resident #43). Findings included: Resident # 43 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #43 was cognitively intact and required assistance with all activities of daily living except eating. The weekly temperature log for the main building indicated Resident #43's room temperature was not checked on 6/1/2023, 6/7/2023 and 6/16/2023. On 6/16/2023, the Accuweather website recorded temperatures for [NAME], North Carolina (NC) as the high was 87 degrees Fahrenheit and low was 62 degrees Fahrenheit. Maintenance Director notes indicated on 6/16/2023 he was made aware of an air conditioner problem for the hall with rooms 107 to 114 by nursing station #1, and a Heating, Ventilation and Air Conditioner (HVAC) service company was contacted. A receipt dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-29 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review the facility failed to refer a resident with a newly evidence diagnosis of serious mental illness for a level II Pre-admission Screening Resident Review (PASRR) for 1 of 3 residents reviewed for PASSR (Resident #47). The findings included: Resident #47 was admitted to the facility on [DATE] with diagnoses that included post-traumatic stress disorder. Review of a psychiatric progress note dated 1/18/23 revealed Resident #47 had been diagnosed with schizoaffective disorder. Review of Resident #47's record revealed no screening for a level II PASSR. Resident #47's quarterly MDS assessment dated [DATE] revealed he was assessed as cognitively intact with no mood symptoms. During the 7-day lookback period he had behavioral symptoms not directed towards others 1-3 days. His diagnoses on the assessment included post-traumatic disorder and schizoaffective disorder. Resident #47 received antipsychotic, antidepressant, and anti-anxiety medications 7 of the 7 days of the lookback…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2026-01-30 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and staff, resident and Resident Representative (RR) interviews, the facility failed to notify the resident and Resident Representative in writing of the reason for the transfer/discharge to the hospital and/or failed to provide a copy of the bed hold policy to the resident or Resident Representative. This affected 3 of 3 residents reviewed for transfer to the hospital (Resident #1, Resident #60 and Resident #34). The findings included:1. Resident #1 was admitted to the facility on [DATE].The annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 was cognitively intact.Review of Resident #1's face sheet revealed she was her own RR.a. The nursing progress note dated 2/15/25 revealed Resident #1 was sent to the hospital.The medical record indicated Resident #1 was transferred to the hospital on 2/15/25 and returned to the facility on 2/20/25. The medical record was reviewed, and there was no documentation that Resident #1 received written notification of the reason for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-08-29 · tag F0576 — widespreadEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, the facility failed to provide mail delivery to the residents on Saturdays. This had the potential to affect 65 of 65 residents residing in the facility. The findings included: An interview with members of the Resident Council on 8/27/24 at 1:33 PM revealed the facility did not deliver any mail on Saturdays. The members present for the meeting were Resident #2, Resident #6, Resident #11, Resident #12, Resident #39, Resident #40, Resident #51, Resident #55, and Resident #58. The Resident Council members stated the mail was only delivered Monday-Friday by the Activities Director, or if she was in the building on a Saturday. An interview was conducted with the Activities Director on 8/28/24 at 9:51 AM. She revealed that she passed the mail Monday-Friday, and the Manager on Duty was assigned to mail on Saturdays. During an interview with Medical Records/Central Supply on 8/28/24 at 12:35 PM, she revealed that she had never distributed mail when she worked on Saturdays as Manager on Duty. She stated the Activities Director normally passed out mail.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-06-29 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident interviews and staff interviews, the facility failed to inform residents (Resident #2, #7, #43 and #50) the location of the state inspection results, and failed to provide advocate agency information and failed to display state inspection results accessible to a wheelchair bound resident (Resident #2) for 4 of 4 residents in attendance of the Resident Council meeting. The findings included: On 6/28/23 at 11:15 am during a Resident Council meeting, Resident #47, Resident #42, Resident #45, Resident #59 and Resident #41 stated state inspection results were not made available for residents to read and they did not know the location of the state inspection results. They further stated they were unsure of the ombudsman's name and contact information. On 6/28/23 at 11:48 am the state inspection results white binder for the facility was observed on the wall in a file holder, with the base of the clear file holder located approximately fifty-six inches from the floor, beside the business office. There was no label identifying the state inspection results…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$92,104 in federal fines across 3 penalties. 2 Medicare payment denials on record.
- $51,168 — penalty dated 2025-12-03
- $36,855 — penalty dated 2025-02-19
- $4,081 — penalty dated 2024-02-02
- Medicare payment denial — starting 2025-12-26 for 62 days
- Medicare payment denial — starting 2025-03-14 for 7 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ALLIANCE HEALTH GROUP — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.5 | -0.5 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 1.8 | +0.2 vs chain |
| Quality measures | 2 of 5 | 2.2 | -0.2 vs chain |
The other 11 homes this chain runs (chain average 1.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| EMANUEL, YOSEF | Individual | CORPORATE OFFICER | since 08/01/2024 |
| ALLIANCE HEALTH GROUP LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/01/2024 |
| DESTY, NATALIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/26/2025 |
| PRATHER, TRINA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/26/2025 |
CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NC
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the North Carolina Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 345344. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.