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Four Winds Nursing Facility

215 Seth Avenue, Jackson, OH 45640 · Non profit - Corporation · 86 certified beds · (740) 286-7551 Medicare & Medicaid certified

Call the home — (740) 286-7551 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent May 2026Resident-funds citation (F0569)1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • a high number of inspection citations overall (21) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pattonsville Road · (740) 395-8805 · Call to confirm hours
Pharmacy
Grocery
185 E Broadway St · (740) 286-1133 · Call to confirm hours
Park
143 Harding Ave · (318) 212-0220 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.8%5.3%15.4%typical for the state — see note marked double-dagger below the table
Long-stay residents who lose too much weight6.2%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms7.3%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.8%3.2%3.3%better
Long-stay residents whose ability to walk worsened7.7%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication26.2%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine97.3%94.5%95.3%typical
Long-stay residents with pressure ulcers2.0%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control22.1%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table8.4%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine88.0%75.6%79.4%better
Short-stay residents rehospitalized after admission26.1%24.9%22.6%worse
Short-stay residents with an outpatient ER visit15.1%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.161.731.67better
Long-stay outpatient ER visits per 1,000 resident days1.611.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

47.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 86 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

47.0%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
61.0%U.S. median 56.6%
Met the expected recovery
0.33U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 61.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 54% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF47.0%CMS range 38.4–56.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.2–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge48.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.4–14.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.371.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.51
RN hours/ resident / day
0.79
LPN hours/ resident / day
1.88
Aide hours/ resident / day
3.18
Total nurse hours/ resident / day
0.49
RN hoursweekends
42.2%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 86 beds and averages 73.8 residents a day — about 86% occupied, or roughly 12 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.18 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.88 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.89 hrs/resident/day on weekends vs 3.30 on weekdays — 12% thinner on weekends. RN hours go from 0.52 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-03-20)
5
at the previous standard inspection (2023-04-13)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

21 citations, most serious first. The 10 most serious are shown; the remaining 11 are one tap away and print in full.

  • Potential for harm · E2026-05-18 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, resident and staff interviews, review of facilities investigation report and facilities policy and procedure, the facility failed to report an allegations of staff to resident abuse to the State Agency. This affected four ( #54, #62, #136 and #146) of four residents reviewed for abuse. The facility census was 72. Findings include: 1. Review of records for Resident #54 revealed an admission date of 03/19/26 with diagnoses that included but are not limited to acute embolism and thrombosis of deep veins of left lower extremity, muscular dystrophy, and intra-abdominal and pelvic swelling.Review of the Significant Change Minimum Data Set (MDS) 3.0 assessment completed on 05/01/26 for Resident #54 revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15 suggesting cognitive intactness.2. Review of records for Resident #62 revealed an admission date of 02/02/26 with diagnoses that included but are not limited to heart failure, cerebral vascular disease, and major depressive disorder Review of the Quarterly MDS completed on 05/01/26 for Resident #62…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-18 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, resident and staff interviews, review of facilities investigation report and facilities policy and procedure, the facility failed to have documented evidence that an allegation of abuse was thoroughly investigated for residents. This affected four ( #54, #62, #136 and #146) of four residents reviewed for abuse. The facility census was 72. Findings include:1. Review of records for Resident #54 revealed an admission date of 03/19/26 with diagnoses that included but are not limited to acute embolism and thrombosis of deep veins of left lower extremity, muscular dystrophy, and intra-abdominal and pelvic swelling.Review of the Significant Change Minimum Data Set (MDS) 3.0 assessment completed on 05/01/26 for Resident #54 revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15 suggesting cognitive intactness.2. Review of records for Resident #62 revealed an admission date of 02/02/26 with diagnoses that included but are not limited to heart failure, cerebral vascular disease, and major depressive disorder Review of the Quarterly MDS completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-23 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of physician notes, policy review, and interview, the facility failed to ensure laboratory services were completed as ordered. This affected one (#22) resident of three residents reviewed for change in condition. The facility census was 70. Findings include:Record review revealed Resident #22 was admitted to the facility on [DATE] with diagnoses including type II diabetes, hypertension, and hyperlipidemia. Review of a minimum data set (MDS) completed on 04/16/25 revealed Resident #22 had mildly impaired cognition and no behaviors. Review of a physician note dated 06/23/25 at 1:00 A.M. by Physician #125 revealed Resident #22 was seen due to reports of nausea with some meals and diarrhea. The treatment plan would include drawing labs including a complete blood count (CBC), comprehensive metabolic panel (CMP), thyroid stimulating hormone (TSH), A1C, and a hepatic panel. Review of a nursing note dated 06/23/25 at 2:16 P.M. by Licensed Practical Nurse (LPN) #101 revealed Resident #22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-20 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, policy review, and staff interview, the facility failed to implement their antibiotic stewardship program that included antibiotic use protocols to ensure residents did not receive antibiotics when they were not warranted. This affected four (Residents #27, #45, #65, and #126) of six residents reviewed for antibiotic use. The facility census was 75. Findings include: 1. Review of the medical record for Resident #126 revealed an admission date of 06/04/24. The plan of care stated the resident was receiving hospice services for end stage congestive heart failure. Review of nurses notes revealed on 01/13/25 at 6:57 P.M. a new order was received for an antibiotic (Macrobid) due to a urinary tract infection (UTI). There were no symptoms of a UTI documented in the record. A physician's order stated to start Macrobid 100 milligrams twice daily for seven days on 01/14/25 for a UTI. Review of the medication administration record revealed the resident received the Macrobid from 01/14/25 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of resident personal fund records and staff interview, the facility failed to ensure that a resident/responsible party was notified when the amount in their account reached $200 less than the resource limit for one person and that, if the amount in the account reaches the resource limit ($2000) the resident may lose eligibility for Medicaid. This affected one (Resident #23) of 45 residents whose funds were handled by the facility. The facility census was 75. Findings include: Resident #23's personal funds were handled by the facility. Review of a transaction history for Resident #23 revealed on 06/18/24 the balance went to $1904.15. ($200 less than the resource limit). The amount in the account remained above $1800.00 through 03/20/25. The current balance was $2076.79. The resident was on Medicaid. Interview with Corporate Administrator #100 on 3/20/25 at 2:20 P.M. confirmed Resident #23's balance had been above $1800.00 since 06/18/24. She confirmed the resident/representative had not been notified of the balance being $200 less that the resource limit until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of a facility investigation report, policy review, and staff interview, the facility failed to have evidence that an allegation of emotional/verbal abuse was thoroughly investigated. This affected one ( Resident #32) of 75 residents residing in the facility. Findings include: Review of a facility Self Reported Incident Form revealed on 01/14/25 Resident #32 reported to a nurse that she was afraid of Nursing Assistant #138 giving her a shower the next day due to a previous incident when that nursing assistant helped her in the shower and an incident in her room. Resident #32 stated that Nursing Assistant #138 wanted her to reach for something in the shower and Resident #32 stated she was too weak. Resident #32 stated that Nursing Assistant #138 told her she was not that weak and that she couldn't stand her. Resident #32 also said Nursing Assistant #138 called her a name but she can't remember what it was. Resident #32 stated Nursing Assistant #138 was also rude to her one time in her room when she reported to her nurse that her room mate needed help. The facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    3. Review of the closed medical record for Resident #71 revealed an admission date of 01/08/25 and diagnoses including metabolic encephalopathy, diabetes, dementia, and cellulitis of the left leg. Review of nurses notes on 02/15/25 at 5:17 P.M. revealed the resident was noted to be gurgling and wheezing bilaterally. Vital signs were blood pressure 90/48, pulse 128, respirations 24, temperature 99.2 and oxygen saturation 94%. The resident's daughter was visiting and wanted the resident sent to the hospital. The physician was notified and the resident was sent to the hospital. The resident was admitted with pneumonia and Flu A. At the time of the transfer, there was no evidence the facility provided the resident or resident representative a written notice which specified the duration of the bed-hold policy. This was confirmed by Corporate Administrator #100 on 03/19/25 at 9:00 A.M. Based on staff interview, and record review the facility failed to provide bed-hold notifications when residents were transferred out of the facility. This affected three (Resident #24, #50, and #71) of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to complete an updated Pre admission Screening and Resident Review (PASARR) for Resident #14 when a new antidepressant medication was added and failed to complete an updated PASARR for Resident #23 with a new diagnosis of anxiety. This affected two ( Resident #14 and #23) of four residents reviewed for PASARR. The facility census was 75. Findings include: 1. Review of the medical record of Resident #14 revealed an admission date of 12/27/22 with diagnoses including dementia (04/12/23), delusional disorder (02/27/24), unspecified psychosis (12/21/23), unspecified mood disorder (04/12/23) and depression (12/27/22). Review of the physician orders dated 03/24 revealed Resident #14 was ordered on 02/21/25 depakote sprinkles delayed release (anticonvulsant used for mood disorders) 125 milligrams (mg) by mouth one time daily for unspecified mood disorder, on 01/12/25 mirtazapine (antidepressant) 15 mg by mouth at bedtime for weight loss and on 01/24/25 zoloft…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility policy, the facility failed to provide evidence of care conference meetings with Resident #14 and or the resident's representative. This affected one resident (Resident #14) of two reviewed for care planning. The facility census was 75. Findings include: Review of the medical record for Resident #14 revealed an admission date of 12/27/22 with diagnoses including dementia, atrial fibrillation, delusional disorder, unspecified psychosis, unspecified mood disorder and depression. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #14 was cognitively intact with no behaviors. Resident #14 required assistance from staff to complete activities of daily living. Resident #14 was continent of bowel and bladder. Resident #14 had no pain, and had two or more falls with no injury since admission. Resident #14 had no skin impairment. Review of the progress notes from 07/01/24 through 03/18/25 revealed Resident #14 had documentation of medication changes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and facility policy the facility failed to ensure Resident #26 fluid restriction had breakdown of the amount of fluids for each department daily. This affected one resident (Resident #26) of one reviewed for hydration. The facility census was 75. Findings include: Review of the medical record of Resident #26 revealed an admission date of 07/16/24 with diagnoses including dementia, depression, hypothyroidism, anxiety, psychosis, chronic pain syndrome, and iron deficient anemia. Review of the physician orders dated 03/25 revealed Resident #26 was on a regular diet, regular texture with thin liquids. Resident #26 had an order for fluid restriction of 3500 milliliters (ml) per day and monitor intake and output due to excessive fluid intake. Review of the Medication Administration Record (MAR) and Treatment Administration Record (TAR) dated 01/25, 02/25 and 03/25 revealed no breakdown of the amount of fluids to be provided by each department. Review of the quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 11 citations
  • Potential for harm · D2025-03-20 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility policy the facility failed to ensure Resident #14 had an appropriate diagnosis for the use of long term antibiotic. This affected one (Resident #14) of one resident reviewed for antibiotic use. The facility census was 75. Findings include: Review of the medical record for Resident #14 revealed an admission date of 12/27/22 with diagnoses including dementia, atrial fibrillation, delusional disorder, unspecified psychosis, unspecified mood disorder and depression. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #14 was cognitively intact with no behaviors. Resident #14 required assistance from staff to complete activities of daily living. Resident #14 was continent of bowel and bladder. Resident #14 had no pain, and had two or more falls with no injury since admission. Resident #14 had no skin impairment. Resident #14 received an antibiotic medication. Review of the physician orders dated 03/25 revealed Resident #14 had an order for cefdinir…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interview, and policy review, the facility failed to follow an infection control program to help prevent the development and transmission of communicable diseases and infections when staff did not change gloves after handling soiled wound packing for Resident #45. This affected one (Resident #45) of one resident reviewed for pressure ulcers. The facility census was 75. Findings include: Record review of Resident #45 revealed an admission date of 03/20/24 with pertinent diagnoses of: chronic obstructive pulmonary disease, type two diabetes mellitus, chronic respiratory failure, chronic kidney disease stage 4, dependence on renal dialysis, pressure ulcer of sacral region stage 4, atherosclerotic heart disease, atrial fibrillation, osteomyelitis, pleural effusion, acquired absence of right great toe, GI hemorrhage, resistance to vancomycin, anemia, viral hepatitis, hypothyroidism, hyperlipidemia, major depressive disorder, anxiety disorder, polyneuropathy, acute MI, gout, Charcot's joint, dysphagia, retention of urine, thrombocytopenia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide appropriate notification when Medicare Part A services were discontinued. This affected one resident (Resident #177) of three residents reviewed for beneficiary notifications. The facility census was 73. Findings Include: Closed Record Review for Resident #177 on 04/13/23 revealed an admission date of 01/15/23 with diagnoses including right femur fracture, osteoarthritis, morbid obesity, muscle weakness, difficulty with ambulation, bariatric surgery, and malignant neoplasm of the prostate. The resident was discharged home on [DATE]. Review of his Minimum Data Set (MDS) five-day assessment, dated 01/22/23, revealed the resident had mild cognitive impairment. Review of the Beneficiary Protection Notification Review revealed this resident began skilled services (Medicare Part A) for physical therapy on 01/15/23 with the last covered date being 02/23/23. The resident was provided with the notification for the stoppage in services with a signed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure Minimum Data Set (MDS) assessments were completed accurately. This affected two residents (#10 and #60) of five residents reviewed for unnecessary medications. The facility census was 73. Findings include: 1. Record review for Resident #60 revealed this resident was admitted to the facility on [DATE] and had diagnoses including type two diabetes mellitus, syncope and collapse, generalized anxiety disorder, and osteoarthritis. Review of the quarterly MDS assessment, dated 10/11/22, revealed this resident had intact cognition evidenced by a Brief Interview for Mental Status (BIMS) assessment score of 15. This resident was assessed to be independent with setup help only for bed mobility, transfers, toileting, and eating. This resident was assessed to have had a fall since admission, readmission, or the prior assessment. Review of the MDS assessment, dated 12/05/22, revealed this resident was assessed to have had a fall since admission,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure residents were assisted with oral care. This affected one resident (Resident #22) of two residents reviewed for activities of daily living (ADL). The facility census was 73. Findings Include: Review of the medical record for Resident #22 revealed an initial admission date of 06/11/21 with the latest readmission date of 11/03/21 with diagnoses including COVID-19, cerebral infarction (stroke), dementia with behavioral disturbances, dysphagia (difficulty swallowing), cerebrovascular accident (CVA) with left sided hemiplegia (paralysis). Review of the plan of care dated 06/14/21 revealed the resident had a self-care deficit/altered ability to perform activities of daily living (ADL) due to acute illness, decreased mobility related to history of CVA with left sided hemiplegia, impaired cognition with impaired decision making and chooses not to have nails trimmed. Interventions included assist with dressing and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to provide residents with a resident centered activity program. This affected one resident (Residents #22) of two residents reviewed for activities. The facility census was 73. Findings Include: Review of the medical record for Resident #22 revealed an initial admission date of 06/11/21 with the latest readmission of 11/03/21 with diagnoses including COVID-19, cerebral infarction (stroke), dementia with behavioral disturbances, dysphagia (difficulty swallowing), adjustment disorder, and cerebrovascular accident (CVA) with left sided hemiplegia. Review of the plan of care dated 12/30/21 revealed the resident was completely dependent on staff for activities and will take part in appropriate one on one activities. Interventions included staff will converse with the resident during care, appropriate one on one activities such as music and memory, aromatherapy and reading. Review of the plan of care dated 08/11/22 revealed the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-13 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of patient leaflet and staff interview, the facility failed to ensure a medication error rate of less than five percent. Twenty-five opportunities for error were observed with two medication errors resulting in an eight percent (8%) medication error rate. This affected two (Resident #25 and Resident #26) of four residents observed during medication administration. The facility census was 73. Findings Include: 1. Review of the medical record for Resident #26 revealed an initial admission date of 10/13/21 with the admitting diagnoses including dementia, diabetes mellitus, congestive heart failure, chronic kidney disease and major depressive disease. Review of the resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had clear speech, understood others, made herself understood and had severe cognitive deficit. Review of the monthly physician orders identified an order dated 12/16/22 for Flonase (inhaled steroid medication)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the activity calendar, resident interview, and staff interview, the facility failed to ensure a resident was able to participate in activities of his/her choice. This affected one of one residents reviewed for choices (Resident #53) in a sample of 18. The facility census was 89. Findings include: Review of the medical record for Resident #53 revealed an admission date of 01/04/20. Review of the Minimum Data Set (MDS) Assessment completed 01/11/20 revealed the resident had a brief interview for mental status (BIMS) score of 15, indicating intact cognition. The MDS indicated the resident was totally dependent upon two staff for transfers. The MDS further stated the resident had indicated it was very important to him/her to do things with groups of people and to do his/her favorite activities. A physician's order on 01/04/20 revealed the resident required a hoyer lift for transfers. Review of the plan of care revealed an intervention was added on 02/10/20 to modify the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of resident fund accounts and staff interview, the facility failed to notify each resident that receives Medicaid benefits when the amount in the resident's account reaches $200 less than the SSI resource limit and that, if the amount in the account, in addition to the value of the resident's other nonexempt resources, reaches the SSI resource limit for one person, the resident may lose eligibility for Medicaid or SSI. This affected three of five residents personal fund accounts were reviewed (Residents #8, #49, and #77). The facility handles the funds for 58 residents. The facility census was 89. Findings include: 1. Review of the personal funds account for Resident #8 revealed on 12/19/19 the resident's balance went from $507.77 to $2199.77. The balance remained above $1800.00, ($200 less than the resource limit of $2000) through 02/11/20. On 02/11/20 the balance was $1902.58. There was no evidence the resident or responsible party were notified when the amount in the account reached $200 less that the resource limit and that, if the amount in the account, in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-02-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to notify two residents who were discharged from Medicare part A services and remained in the facility with an estimated cost of services by providing an Advanced Beneficiary Notice. The deficient practice affected two (Resident #71 and Resident #385) of three residents reviewed for beneficiary notices. The facility census was 89. Findings Include: Review of the beneficiary notices for Resident #71 on 02/11/20 at 5:00 P.M. showed the resident was discharged from Medicare part A services on 11/01/19 and remained in the facility. The resident was provided with a completed Notice of Medicare Non-Coverage (NOMNC) form on 10/30/19. The facility did not provide the resident with an Advanced Beneficiary Notice (ABN), a form that notified the resident of the estimated cost of services should the resident choose to continue the services. Review of the beneficiary notices for Resident #385 on 02/11/20 on 5:10 P.M. showed the resident was discharged from Medicare part A services o 10/28/19 and remained in the facility. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, medical record review, and staff interview, the facility failed to ensure each resident received adequate supervision to prevent accidents. This affected one of one residents reviewed for accidents (Resident #53) in a sample of 18. The facility census was 89. Findings include: Review of the medical record for Resident #53 revealed an admission date of 01/04/20. The resident had diagnoses including acute and chronic respiratory failure, diabetes, and morbid obesity. Review of the Minimum Data Set (MDS) Assessment completed 01/11/20 revealed the resident had a brief interview for mental status (BIMS) score of 15, indicating intact cognition. The MDS indicated the resident required extensive assistance from two staff for bed mobility, toileting, and personal hygiene and was totally dependent upon two staff for transfers. A physician's order on 01/04/20 revealed the resident required a hoyer lift for transfers. The resident's weight on 02/03/20 was 431 pounds. Review of the plan of care revealed the resident has a self care deficit/altered ability to perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2025-06-20 for 10 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to UNITED CHURCH HOMES — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.9-0.9 vs chain
Health inspection 3 of 53.3-0.3 vs chain
Staffing 3 of 53.3-0.3 vs chain
Quality measures 4 of 54.4-0.4 vs chain
The other 8 homes this chain runs (chain average 3.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
UNITED CHURCH HOMES, INC.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 04/01/2000
BAILEY, PETERIndividualCORPORATE DIRECTORsince 06/01/2024
BATES, TREVORIndividualCORPORATE DIRECTORsince 02/01/2017
BENJAMIN, PAMELAIndividualCORPORATE DIRECTORsince 06/01/2021
BLACK, GEOFFREYIndividualCORPORATE DIRECTORsince 06/01/2016
D'AGOSTINO, JOANNAIndividualCORPORATE DIRECTORsince 06/01/2024
GRAHAM, GEORGEIndividualCORPORATE DIRECTORsince 06/01/2025
GUESS, JAMESIndividualCORPORATE DIRECTORsince 06/01/2021
HAWES-SAUNDERS, RO NITAIndividualCORPORATE DIRECTORsince 02/01/2024
HENRY, JAMESIndividualCORPORATE DIRECTORsince 06/01/2019
JAMES, JILLIndividualCORPORATE DIRECTORsince 06/01/2025
LONG-HIGGINS, DAVIDIndividualCORPORATE DIRECTORsince 11/01/2018
SANDMAN, ROBERTIndividualCORPORATE DIRECTORsince 06/01/2025
ULRICH, KARLIndividualCORPORATE DIRECTORsince 06/01/2016
WILLIAMS, STEPHANIEIndividualCORPORATE DIRECTORsince 06/01/2024
WINFREY, LAPEARLIndividualCORPORATE DIRECTORsince 06/01/2020
NADERHOFF, JUDITHIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/01/2026
YOUNG, KENNETHIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 02/07/2025
BILLS, ASHLEYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/26/2022
BOLLINGER, NATHANIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/31/2023
BRUBAKER, TAMRAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/19/2022
BURNETTE, DIANAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/16/2021
DIXON, MARIAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/13/2010
DURBIN, DEBRAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/08/2022
EUSANIO, VINCENTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/31/2025
FARRELL, LAURAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/26/1996
HALL, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/07/2006
HURWITZ, GLORIAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/07/2013
KELLEY, MEGANIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/01/2023
KLENZMAN, WILLIAMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/15/2022
LONG, JEREMYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/03/2026
LONG-HIGGINS, ELIZABETHIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/02/2022
MAGHES, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/24/2025
MILLER, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/04/2017
MORGAN, JASONIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/06/2024
ROSENBERGER, KATHYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 05/12/2025
SHAW, JANISIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/21/1990
SLUTZ, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2016
SPITZNAGEL, TERESAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/15/2022
TILLMAN, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/21/2020
TOOTHMAN, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
YEAGER, JESSICAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 08/10/2017

CMS files one row per role, so the 48 rows in the source record cover these 42 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.2M
Net patient revenuemost recent cost report
-2.7%
Operating marginrevenue minus expenses
$639K
Related-party expense8% of expenses
Who pays — share of resident-days
Medicaid 60%Medicare 12%Other / private 28%

This home reported $639K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$303per resident / day
operating cost
$9,203per month
≈ monthly operating cost
$295per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365669. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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