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Cross Timbers Nursing And Rehabilitation

1400 Buena Vista Avenue, Midwest City, OK 73110 · For profit - Corporation · 187 certified beds · (405) 251-9988 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2023Resident-funds citations (F0565, F0567)Behavioral-health or dementia-care citation — no harm found (F0758)4 immediate-jeopardy citations$126,808 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0567)
  • inspectors cited 4 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $126,808 in federal fines (most recent 2023-11-16)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1732 S Sooner Rd · (405) 438-0913 · Call to confirm hours
Pharmacy
5401 Tinker Diagonal St · (405) 670-1030 · Call to confirm hours
Grocery
6000 SE 11th St · (405) 999-8299 · Call to confirm hours
Park
721 Holoway Dr · Typically dawn to dusk
Place of worship
6236 SE 15th St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-06 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.7%13.6%15.4%better
Long-stay residents who lose too much weight1.6%3.3%5.4%better
Long-stay residents with a catheter left in their bladder1.4%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.8%2.0%better
Long-stay residents with depressive symptoms0.9%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.3%4.7%3.3%better
Long-stay residents whose ability to walk worsened9.8%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication36.3%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.6%95.3%typical
Long-stay residents with pressure ulcers5.2%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control15.0%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.6%17.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days3.142.311.67worse
Long-stay outpatient ER visits per 1,000 resident days2.652.961.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.11U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
<0.01hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.17
RN hours/ resident / day
1.10
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.20
Total nurse hours/ resident / day
0.18
RN hoursweekends
57.4%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 187 beds and averages 58.2 residents a day — about 31% occupied, or roughly 129 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.20 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.77 hrs/resident/day on weekends vs 3.38 on weekdays — 18% thinner on weekends. RN hours go from 0.17 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-02-26)
5
at the previous standard inspection (2024-08-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

31 citations, most serious first. The 15 most serious are shown; the remaining 16 are one tap away and print in full.

  • Immediate jeopardy · K2023-08-04 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 07/27/23 at 4:14 p.m., the Oklahoma State Department of Health (OSDH) confirmed the existence of an immediate jeopardy situation existed due to the facilities failure to ensure residents were free abuse and failed to protect from further abuse and neglect. Resident #7 reported on 07/13/23 that Resident #6 had touched her inappropriately on the breast and vaginal area. AN OSDH reportable incident dated 07/13/23 documented an investigation was initiated and Resident #6 would be placed on operation stand by. Operation stand by is 88 hours of close supervision after an incident. There is not consistent documentation this occurred. There is no documentation Resident #6 was interviewed. A SS note on 07/13/23 documented the police had been called, came out and interviewed five other residents along with Resident #7. Two other residents stated they witnessed the incident. Five days later, on 07/18/23, there were nine resident interviews conducted related to abuse. No staff interviews had been conducted. The incident was substantiated. There are not sufficient measures in place to protect…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2023-08-04 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 08/02/23 at 3:37 p.m., the Oklahoma State Department of Health (OSDH) confirmed the existence an immediate jeopardy situation existed due to the facilities failure to have a system in place to ensure staff responded to a choking resident and provide the Heimlich maneuver according to standards. Resident #9 had diagnosis to include bipolar, dysphagia, protein calorie malnutrition, anxiety, reflux, and malignant neoplasm upper lobe left bronchus lung. On 07/29/23 a certified nurse aide provided assistance during the noon meal to Resident #9 after being asked. The resident was responding verbally throughout the meal until one bite when the resident took a deep breath and made attempts to cough. The certified nurse aide turned the resident on the side did thrust to back with no success and summoned the licensed practical nurse in charge of the hall of the emergency. During the response, the nurse did not instruct, and/or perform the Heimlich to assist the resident with choking. Staff was interviewed and confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2023-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 07//27/23 at 11:45 a.m., the Oklahoma State Department of Health (OSDH) confirmed the existence of an immediate jeopardy situation existed due to the facilities failure to have a system in place to ensure residents were not missing from the facility and had procedures in place to account for all residents during the shift. Resident #2 had diagnoses which included Schizophrenia, Chronic Obstructive Pulmonary Disease, Senile Degeneration of brain, major depression, and anxiety. The Residents cognition was moderately impaired and they wandered the facilty. The resident had an elopement risk assessment completed on 07/02/23 and the Resdient was at risk for elopement. The care plan did not address wandering or elopement risk for Resident #2. Resident #2 was interviewed and stated they had left the facility by going over the fence because the fire department told them. Resident #2 stated they had walked a long and did not remember who brought them back to the facility. Video surveillance was observed with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2023-08-04 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 08/02/23 at 3:37 p.m., the Oklahoma State Department of Health (OSDH) confirmed the existence of an immediate jeopardy situation existed due to the facilities failure to have a system in place to ensure staff were trained on and responded to a choking resident. Resident #9 had diagnosis to include bipolar, dysphagia, protein calorie malnutrition, anxiety, reflux, and malignant neoplasm upper lobe left bronchus lung. On 07/29/23 a certified nurse aide provided assistance during the noon meal to Resident #9 after being asked. The resident was responding verbally throughout the meal until one bite when the resident took a deep breath and made attempts to cough. The certified nurse aide turned the resident on the side, did thrust to back with no success, and summoned the licensed practical nurse in charge of the hall of the emergency. During the response, the nurse did not instruct and/or perform the Heimlich to assist the resident with choking. Staff was interviewed and confirmed the resident was choking, the nurse did not respond, and provide any assistance to Resident #9 such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-11-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an anticonvulsant medication was administered as ordered which resulted in actual harm when a resident experienced a seizure and/or seizure like activity for one (#26) of five sampled residents reviewed for unnecessary medications. The DON identified 52 residents who received anticonvulsant medication resided in the facility Findings: An Adverse Consequences and Medication Errors policy, revised 04/14, read in part, .Residents receiving any medication that has the potential for an adverse consequence will be monitored to ensure that any such consequences are promptly identified and reported .Examples of medications errors include .omission - a drug is ordered but not administered .Facility staff monitor the resident for possible medication-related adverse consequences .An unexplained decline in function or cognition .Acute onset of signs or symptoms worsening of a chronic problem or condition . Resident #26 had diagnoses which included other specified extrapyramidal and movement disorder, epilepsy, schizoaffective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-26 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure resident assessments were completed and submitted to Centers for Medicare & Medicaid Services for 1 (#60) of 15 sampled residents who were reviewed for resident assessments. The administrator identified 59 residents resided in the facility. Findings: Resident #60's Discharge Assessment, showed the assessment reference date was 10/16/24 and the assessment was completed on 11/01/24. The assessment was not completed within the 14 day allowed time for completion. On 02/21/25 at 2:17 p.m., the director of nursing stated the assessment did not appear to have been submitted on time.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-26 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to follow the menu for one of one meal service observed. The administrator identified 47 residents who received their meals from the kitchen. Findings: On 02/25/25 at 9:51 a.m., a lunch menu observed posted in the dining room board showed baked chicken, buttered noodles, peas and mushrooms, roll and apricot parfait. The Menus policy, revised 04/2007, read in part, Menus shall be planned and followed to meet nutritional needs of patients. A Week 2 facility menu, dated 2024-2025, showed residents would be served chicken baked, buttered noodles, peas and mushrooms, white roll, and apricot parfait for Tuesday's lunch menu on 02/25/25. On 02/25/25 at 10:00 a.m., cook #1 stated they would serve fried chicken patties, peas, scalloped potatoes, dinner rolls, and mixed fruit. They stated they changed the menu because they could not locate the chicken to thaw out at that time. They stated they later located the chicken. On 02/25/25 at 10:39 a.m., cook #1 stated they consulted with the administrator before making the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-26 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure: a. prepared food was dated and labeled; and b. prepared food that could not consumed was removed from storage for one of one kitchen observation. The administrator identified 47 residents who received their meals from the kitchen. Findings: On 02/20/25 at 11:50 a.m., during the initial kitchen visit of the six door refrigerator, there were four white bowls of an unknown beige substance on a plastic tray. The unknown substance had greenish/gray center and white edges. They were not dated or labeled. The Food Receiving and Storage policy, revised 12/2008, read in part, Foods shall be received and stored in a manner that complies with safe food handling practices .All foods stored in the refrigerator or freezer will be covered, labeled and dated (use by date). On 02/20/25 at 11:56 a.m., cook #1 stated the greenish/gray with white edges in the bowls looked like mold. They stated they did not know what the date should be on the bowls. They stated the policy was to label, date, and after 48 hours depending on the food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an allegation of abuse was reported to the required agencies for one (#2) of three sampled resident whose financial records were reviewed. The Administrator identified 67 residents resided in the facility Findings: An Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy, revised 09/22, read in part, .All reports of resident abuse .neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigations are documented and reported .The administrator or the individual making the allegation immediately reports his or her suspicion to the following persons or agencies: a. The state licensing/certification agency responsible for surveying/licensing the facility; a. The local/state ombudsman; b. The resident's representative; c. Adult protective services (where state law provides jurisdiction in long-term care); d. Law…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to maintain documentation that an alleged violation was thoroughly investigated. The Administrator identified 67 residents resided in the facility Findings: An Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy, revised 09/22, read in part, .All reports of resident abuse .neglect, exploitation, or theft/misappropriation of resident property are .thoroughly investigated by facility management. Findings of all investigations are documented and reported .documents the investigation completely and thoroughly .Witness statements are obtained in writing . Resident #2 had diagnosis which include Parkinson's and schizoaffective disorder, bipolar type. An annual assessment, dated 06/12/24, documented Resident #2's cognition was severely impaired. On 08/28/24 at 4:05 p.m., OSDH received a state reportable which documented CNA #1 was providing care to Resident #2. They photographed Resident #2 and it was later posted on social media by their significant other. There was no documentation of any staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to consistently employ an RN for at least eight consecutive hours a day and seven days a week for January 2024, February 2024, March 2024. LPN #4 identified 66 residents who resided in the facility. Findings: A PBJ Staffing Data Report, dated 01/01/24 through 03/31/24, documented no RN hours for 01/06/24, 01/07/24, 01/21/24, 02/03/24, 02/04/24, 02/10/24, 02/11/24. 02/17/24, 02/18/24, 02/24/24, 02/25/24, 03/03/24. 03/09/24, 03/10/24, 03/16/24, 03/17/24, 03/23/24, 03/24/24, 03/30/24, and 03/31/24. On 08/23/24 at 10:05 a.m., the nursing service coordinator stated finding weekend RN coverage had been challenging.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure MDS assessments were coded accurately for two (#32 and #57) of 17 sampled residents reviewed for assessments. LPN #4 identified 66 residents resided in the facility. Findings: 1. Res #32 had diagnoses which included atherosclerotic heart disease, hypertension, and schizoaffective disorder. A quarterly assessment, dated 05/24/24, documented the resident received an anticoagulant. There was no documentation the resident received an anticoagulant during the review period. On 08/22/24 at 10:00 a.m., the MDS coordinator stated the MDS assessment was coded for an anticoagulant in error. They stated they accidentally coded Plavix as an anticoagulant. 2. Res #57 had diagnoses which included diabetes mellitus, schizophrenia, and hyperlipidemia. An annual assessment, dated 07/26/24, documented the resident received a diuretic. There was no documentation the resident received a diuretic during the review period. On 08/22/24 at 10:05 a.m., the MDS coordinator stated the MDS assessment was coded for a diuretic in error. They…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a PASRR level I assessment was completed and/or included the resident had a serious mental illness for two (#13 and #54) of five sampled residents reviewed for PASRR assessments. LPN #4 identified 66 residents who resided in the facility. Findings: 1. Res #13 had diagnosis of paranoid schizophrenia. There was no documentation a PASRR level I assessment was completed. On 08/21/24 at 1:16 p.m., the SSD stated they could not locate a PASRR level I assessment for the resident. They stated OHCA should have been notified of the paranoid schizophrenia diagnosis to find out if a level II screening was indicated. 2. Res #54 was admitted to the facility on [DATE] with diagnosis which included bipolar disorder. A PASRR level 1 assessment, dated 07/14/23, documented the resident had a primary diagnosis of cerebral infarction and a secondary diagnosis of hemiplegia and hemiparesis. It was documented there was no evidence or diagnosis of a serious mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure O2 was administered as ordered by the physician for one ( #21) of one sampled resident reviewed for respiratory therapy. The administrator identified eight residents who received O2. Findings: Res #21 had diagnosis which included SOB. A physician order, dated 10/05/22, documented O2 at 2 LPM via NC to maintain saturation above 90%. On 08/20/24 at 9:15 a.m., the resident was observed with O2 in place. The O2 concentrator was set at 5 LPM. On 08/20/24 at 9:51 a.m., LPN #1 was asked what was the resident's O2 supposed to be set at. They reviewed the order in the EHR and stated it was supposed to be set at 2 LPM. LPN #1 was asked to verify what the resident's O2 concentrator was set at. They stated 5 LPM and it should be 2.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure side effect monitoring was conducted for the use of a psychotropic medication for one (#17) of five sampled residents reviewed for medications. LPN #4 identified 66 residents resided in the facility. Findings: Res #17 had diagnosis which included major depressive disorder. A physician order, dated 08/05/24, documented Zoloft (depression medication) 50 mg tab at bedtime. There was no documentation side effects were monitored during the month of August 2024. On 08/22/24 at 10:46 a.m., the DON was asked if side effects were monitored for the resident's use of Zoloft. On 08/23/24 at 7:51 a.m., the DON stated side effects were not monitored and should have been.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · E2024-03-15 · tag F0622 — pattern
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure discharged residents clinical record contained documentation of the discharge for three (#4, #5 and #6) of three sampled discharge residents. The administrator identified six residents discharged from the facility since 12/01/23. Findings: 1. Resident #4 had diagnosis of dysphagia, cognitive communication deficit, depression, brief psychotic disorder, Insomnia, and Schizophrenia. A health status progress note, dated 01/08/24 at 2:50 p.m., read in part, .send resident out d/t hgb 6.6 and hct 20.1 . There was no documentation in the clinical record where the resident was discharged to. A discharge assessment, dated 01/08/24, documented the resident had an unplanned discharge and would return to the facility. A social service progress note, dated 01/15/24 at 8:34 p.m., read in part, .called case manager .to follow up on status. Resident is still admitted at [Name deleted hospital] . There was no documentation in the clinical record in the clinical to indicate the facility could not meet the needs of Resident #4. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-15 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure thirty day notices of involuntary discharge was provided for three (#4, #5 and #6) of three sampled discharged residents. The administrator identified six residents who were discharged from the facility since 12/01/23 and did not return from the facilty. Findings: An undated facility policy, Transfer or Discharge, Facility-Intimated, read in parts, .notice of transfer or discharge .the resident and his or her representative are given a thirty day (30)- day advance written notice of an impending transfer or discharge from this facility .residents who are sent emergently to an acute care setting, such as a hospital are permitted to return to the facility . 1. Resident #4 had diagnosis of dysphagia, cognitive communication deficit, depression, brief psychotic disorder, Insomnia, and Schizophrenia. A health status progress note, dated 01/08/24 at 2:50 p.m., read in part, .send resident out d/t hgb 6.6 and hct 20.1 . There was no documentation in the clinical record where the resident was discharged to. A discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-15 · tag F0661 — pattern
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure discharge summaries were completed for three (#4, #5 and #6) of three sampled discharged residents. The administrator identified 26 residents who were discharged from the facility since 12/01/23. Findings: An undated facility policy, Discharge Summary and Plan read in parts, .when a resident's discharge in anticipated, a discharge summary .is developed .includes a recapitulation of the residents stay at the facility . 1. Resident #4 had diagnosis of dysphagia, cognitive communication deficit, depression, brief psychotic disorder, Insomnia, and Schizophrenia. A health status progress note, dated 01/08/24 at 2:50 p.m., read in part, .send resident out d/t hgb 6.6 and hct 20.1 . A social service progress note, dated 01/15/24 at 8:34 p.m., read in part, .called case manager .to follow up on status. Resident is still admitted at [Name deleted hospital] . There was no documentation in the clinical record a discharge summary was completed for Resident #4 2 Resident #6 had diagnosis of Schizophrenia, depression,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to have two staff present during a bed bath for one (#1) of three sampled residents who required two person assistance with bathing. One staff person left the room during the bad bath and Resident #1 fall from the bed onto the floor. The director of nursing identified 12 residents who required two person assistance with bathing and hygiene. Findings: Resident #1 had diagnosis which included multiple sclerosis, and neurogenic bladder. A quarterly MDS, with reference assessment date of 12/04/23, documented Resident #1 cognition was severly impaired and was dependent on two or more staff for bathing and showering. A care plan, last revised 01/27/23, documented Resident #1 needed assistance with bed mobility and required two person to assist with repositioning. A facility incident report and an incident progress note, dated 02/27/24 at 1:32 p.m., read in part, .This nurse was informed by CNA that resident fell off the bed. CNA x 2 assisting resident with bed bath. One CNA left room to obtain draw sheet, other CNA was whipping…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the physician when: a. pharmacy informed the facility a medication was not covered; b. an anticonvulsant medication was not available to administer; and c. a resident returned to the facility and reported they had been drinking while away for one (#26) of five sampled residents reviewed for unnecessary medications. The Administrator identified 79 residents resided in the facility. The DON identified 52 residents with anticonvulsant medication orders. Findings: Resident #26 had diagnoses which included other specified extrapyramidal and movement disorder, epilepsy, schizoaffective disorder bipolar type, and post-traumatic stress disorder. A Physician Order, dated 06/23/23, documented Perampanel oral tablet give eight milligrams by mouth at bedtime for anticonvulsants. The July 2023 MAR documented the Perampanel tablet was administered one time for the entire month. An Administration Note, dated 07/26/23 at 7:05 p.m., documented the pharmacy notified the facility insurance would not pay for the Perampanel eight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure medications were available to administer as ordered for one (#26) of five sampled residents reviewed for unnecessary medications. The Administrator identified 79 residents resided in the facility. Findings: An Administering Medications policy, revised 04/19, read in part, .Medications are administered in a safe and timely manner, and as prescribed . Resident #26 had diagnoses which included glaucoma, pain, chronic idiopathic constipation, psoriasis, and drug induced subacute dyskinesia. A Physician Order, dated 09/18/21, documented Colace capsule 100 mg give one capsule by mouth two times a day related to chronic idiopathic constipation. A Physician Order, dated 09/02/22, documented Voltaren Gel one percent apply to right shoulder topically two times a day for pain in right shoulder. A Physician Order, dated 09/15/22, documented Brimonidine Tartrate Solution 0.1 percent instill one drop in both eyes two times a day for glaucoma. A Physician Order, dated 11/14/22, documented Taltz solution prefilled syringe 80 mg/ml…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-16 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain a functioning call light system for three (#8, 30, and #61) of 24 sampled residents reviewed for a functioning call light system. The Administrator identified 79 residents resided in the facility. The DON identified there were 69 residents who could use a call light. Findings: An Answering the Call Light: Addendum facility policy, undated, read in part, Explain to the Resident that the call system is temporarily unavailable. Educate the Resident on using the call system substitution-the doorbell . 1. Resident #30 had diagnoses which included abnormalities of gait and mobility. Resident #30's care plan for falls, revised 07/08/23, documented to place the Resident's call light in reach. On 11/13/23 at 12:12 p.m., Resident #30's call light was observed on the floor by the foot of the bed. Resident #30 stated they used their call light when they needed assistance and pointed to the call light string on the wall. On 11/13/23 at 1:11 p.m., Resident #30's call light was on the floor by the foot of the bed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-16 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure nutrition via tube feeding was administered as ordered for one (#179) of two sampled residents reviewed for tube feeding. The DON identified three residents with tube feedings resided in the facility. Findings: An Enteral Nutrition policy, revised 11/18, read in part, .Adequate nutritional support through enteral nutrition is provided to residents as ordered . Resident #179 had diagnoses which included myocardial infarction, type two diabetes mellitus, anoxic brain damage and quadriplegia. A Physician Order, dated 11/03/23, documented Diabetasource at 55 ml/hr via feeding pump every shift. On 11/16/23 at 8:32 a.m., Resident #179 was observed lying in bed with their eyes closed. Glucerna was observed running via feeding pump at 55 ml/hr. On 11/16/23 at 8:36 a.m., LPN #1 stated staff would verify the order for peg tube feedings with what was in the computer before administering it. They stated the peg tube system was changed out every day on the night shift. On 11/16/23 at 8:39 a.m., LPN #1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-16 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure food items were dated and labeled in the walk in cooler during one of one kitchen observations. The Administrator identified 79 residents resided in the facility. The DON identified two residents who received nothing by mouth. Findings: A Date Marking for Food Safety policy, dated 2021, read in part, .The facility adheres to a date marking system to ensure the safety of ready-to-eat, time/temperature control for safety food .The food shall be clearly marked to indicate the date or day by which the food shall be consumed or discarded .The Head Cook, or designee, shall be responsible for checking the refrigerator daily for food items that are expiring, and shall discard accordingly . On 11/13/23 at 1:00 p.m., the ADM stated food should be labeled, but they ran out of labels the day before yesterday. On 11/13/23 at 12:22 p.m., the following items were observed in the walk in cooler: a. a container with small chopped small pieces of a meat product with no label or use by date; b. a bag of the same meat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure grievances brought about by resident and families were investigated and corrective action provided for three (#1, #4, and #7) of three sampled residents reviewed for grievances. The Resident Census and Conditions of Residents form, dated 07/26/23, documented 84 residents resided in the facility. Findings: A facility policy titled, Grievances/Complaints, Recording and Investigating, revised April 2017, read in part, .All grievances and complaints filed with the facility will be investigated and corrective actions will be taken to resolve the grievance(s) . 1. A review of the grievance log for July 2023 documented there was a grievance filled regarding Resident #1. There was no documentation on the grievnaces to identify what the concern was and only listed the the name of Resident #1. There was no documentation in the clinical record or on the grievance log the concern was addressed from Resident #1. 07/27/23 at 10:45 a.m., Resident #1 stated the facility does not look into problems and the DON will not address the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure resident trust funds were available upon request at the first of the month for three (#5, 3, and #1 ) of three sampled residents reviewed for trust accounts The BOM identified 75 residents who had money in the trust account. Findings: An undated facility Availability of Resident Funds- After Business Office Hours policy, read in part, . Resident access to their funds will be honored by the facility staff as soon as possible but not later than .the same day for amounts less than $100 . 1. On 07/26/23 at 12:55 p.m., Resident #5 stated the facility can only get a $1,000 a day from the trust account bank so, only a few Residents can get all their money at the first of the month when their check is received. Resident #5 stated they liked to have their money right away, but that has not been happening and they have to wait two or three days to get their $75. 2. On 07/26/23 at 1:25 p.m., Resident #4 stated they liked to get their $75 to buy cigarettes, but they have to wait three to four days because the facility can only…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to maintain a clean homelike environment in three (500, 400, and 200) of three shower rooms and on four (100, 200, 300, and 400) of five hallways in the facility. The Resident Census and Conditions of Residents report, dated 07/26/23, documented 84 residents resided in the facility. Findings: An undated policy titled Floors, read in part, .Floors shall be maintained in a clean, safe and sanitary manner . An undated policy titled Cleaning and Disinfection of Environmental Surfaces, read in part, .Environmental surfaces will be cleaned and disinfected according to current CDC recommendations . On 07/26/23 from 12:30 p.m., a brief tour of the facility was conducted. The following observations were made: a. Hall 100 tile floor had dark black marks on the floor leading from the front of the hall to the exit into the smoke area. b. Hall 200 tile floor had dark black and marks and stains from the front of the hall to end of the hall. c. Hall 300 tile floor was dark and black with marks from the front of the hall to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to implement their abuse policy for keeping residents protected from abuse and neglect for two (#7 and #4) of six sampled residents who filed complaints and allegations of abuse and/or neglect. The Resident Census and Conditions of Residents form, dated 07/26/23, documented 84 residents resided in the facility. Findings: A facility policy titled Abuse, Neglect, Exploitation or Misappropriation Prevention Program, revised April 2021, read in part, . Residents have the right to be free from abuse, neglect .this included but is not limited to freedom from verbal, menatl, sexual or physicial abuse . A facility policy titled Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, revised September 2022, read in part, .Investigating allegations .all allegations are thoroughly investigated .the individual conducting the investigation as a minimum .reviews the documentation of evidence .interview the resident .interview staff members .interviews the resident's roommate .interview other residents .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-04 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to complete an investigation or thoroughly investigate an allegation of abuse or neglect for two (#7 and #4) of six sampled residents reviewed for abuse. The Resident Census and Conditions of Residents form, dated 07/26/23, documented 84 residents resided in the facility. Findings: A facility policy titled Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, revised September 2022, read in part, .Investigating allegations .all allegations are thoroughly investigated .the individual conducting the investigation as a minimum .reviews the documentation of evidence .interview the resident .interview staff members .interviews the resident's roommate .interview other residents . 1. An initial report to the Oklahoma State Department of Health, dated 07/13/23, read in part, staff was notified by [Resident #7] had been in appropriately touched by [Resident #6] {Resident #7] stated that [Resident #6] approached .and placed hand down the front of her shirt while stating 'That's the best breast I have grabbed in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-04 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure base line care plans were completed for three( #2, 3, and #7) of three sampled residents newly admitted to the facility since 06/01/23. The administrator identified ten newly admitted residents since 06/01/23. Findings: A facility policy, Care Plans-Baseline, revised march 2022, read in part, .A baseline plan of care to meet the resident's immediate health and safety needs is developed .within forty-eight (48) hours of admission . 1. Resident #3 was admitted to the facility on [DATE]. A review of the clinical record contained no documentation the facility had completed a baseline care plan for Resident #3. 2. Resident #7 was admitted to the facility on [DATE]. A review of the clinical record contained no documentation the facility had completed a baseline care plan for Resident #7. 3. Resident #2 was admitted to the facility on [DATE]. A review of the clinical record contained no documentation the facility had completed a baseline…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure a comprehensive care plan was developed for wandering and elopement for one (#2) of three sampled residents reviewed for wandering and elopement. The Resident Census and Conditions of Residents form, dated 07/26/23, documented 84 residents resided in the facility. Findings: Resident #2 was admitted to the facility on [DATE] with diagnosis of Schizophrenia, Chronic Obstructive Pulmonary Disease, Senile Degeneration of brain, major depression, and anxiety. An elopment risk assessment, dated 07/03/23, documented Resident #2 was at risk for elopement. A review of the comprhensive admission care plan, dated 07/06/23, read in part, I have forgetfulness and poor memory. I have trouble making decisions and remembering to do daily care needs. I need verbal direction and reminders and supervision of staff . The care plan did not address Resident #2's wandering and risk for elopment. A review of the clinical record contained no documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$126,808 in federal fines across 1 penalty. 3 Medicare payment denials on record.

  • $126,808 — penalty dated 2023-11-16
  • Medicare payment denial — starting 2025-04-04 for 7 days
  • Medicare payment denial — starting 2024-10-01 for 10 days
  • Medicare payment denial — starting 2023-12-19 for 48 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SKYBLUE HEALTHCARE — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 3 of 52.2+0.8 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 11 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
RIVERS EDGE OPERATIONS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/06/2023
RIVERS EDGE PARTNERS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 10/01/2023
OELBAUM, YITZCHOKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL15%since 01/06/2023
VASSER, CHRISHUNAIndividualW-2 MANAGING EMPLOYEEsince 08/07/2023
GANZ, DAVIDIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 10/01/2023

CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.0M
Net patient revenuemost recent cost report
-3.4%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 96%Medicare 2%Other / private 2%

About 96% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$242per resident / day
operating cost
$7,360per month
≈ monthly operating cost
$234per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375573. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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