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Gresham Post Acute Care And Rehabilitation

405 NE 5th Street, Gresham, OR 97030 · For profit - Limited Liability company · 78 certified beds · (503) 666-5600 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citation — no harm found (F0604) — cited Dec 2025Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$76,801 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $76,801 in federal fines (most recent 2025-06-17)
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (66%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
501 NE Hood Ave · (503) 232-7609 · Call to confirm hours
Pharmacy
400 NE 7th St · (503) 465-5849 · Call to confirm hours
Grocery
68 NE Division St · (503) 492-2828 · Call to confirm hours
Park
2 E Powell Blvd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.9%14.9%15.4%worse
Long-stay residents who lose too much weight5.7%4.7%5.4%typical
Long-stay residents with a catheter left in their bladder2.1%1.4%0.9%worse
Long-stay residents with a urinary tract infection0.4%2.0%2.0%better
Long-stay residents with depressive symptoms0.0%4.9%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.5%2.4%3.3%better
Long-stay residents whose ability to walk worsened8.6%20.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication15.6%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.2%95.3%typical
Long-stay residents with pressure ulcers10.1%5.8%4.7%worse
Long-stay residents with worsening bladder/bowel control14.4%21.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table20.8%13.9%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.6%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine94.7%81.2%79.4%better
Short-stay residents rehospitalized after admission28.6%21.4%22.6%worse
Short-stay residents with an outpatient ER visit18.2%16.1%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 84 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.9%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
59.1%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 59.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.9%CMS range 43.1–64.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 6.5–12.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified88.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge85.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.1%CMS range 2.8–10.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.801.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.00
RN hours/ resident / day
1.13
LPN hours/ resident / day
4.12
Aide hours/ resident / day
6.25
Total nurse hours/ resident / day
0.92
RN hoursweekends
66.2%
Total nursing turnover
73.7%
RN turnover

How full it usually is: this home is certified for 78 beds and averages 71.1 residents a day — about 91% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 6.25 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 4.12 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 5.69 hrs/resident/day on weekends vs 6.48 on weekdays — 12% thinner on weekends. RN hours go from 1.04 to 0.92 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 66% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-12-19)
12
at the previous standard inspection (2024-08-30)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 16 most serious are shown; the remaining 35 are one tap away and print in full.

  • Immediate jeopardy · J2023-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide eating assistance and to monitor for aspiration for 1 of 2 sampled residents (#168) reviewed for nutrition. The facility's failure was determined to be an immediate jeopardy situation because it resulted in Resident 168's 4/23/23 hospitalization for aspiration pneumonia and a subsequent death on 4/27/23. Findings include: Resident 168 admitted to the facility on [DATE] with diagnoses including dysphagia (difficulty swallowing) and chronic respiratory failure. The 4/19/23 admission Orders included an order for oxygen three liters via nasal cannula during the day. The 4/20/23 Physician Order revealed Resident 168 was to be alert and to sit up at 90 degrees for all meals. Staff were to monitor for coughing and choking throughout the meal. The 4/22/23 Nutrition Care Plan revealed Resident 168 was to have one person assistance with meals and staff were to monitor, document and report as needed any signs or symptoms of dysphagia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2023-05-23 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Based on observation, interview, and record review it was determined the facility failed to ensure sufficient staffing to meet resident care needs for 1 of 1 facility reviewed for sufficient and competent staffing. This placed residents at risk for delayed and unmet care needs. Findings include: On 5/15/23 the facility provided a list of residents who: -Required one or two person assistance with bathing: 25; -Were fully dependent for bathing: 43; -Required one or two person assistance for eating: 35; -Were fully dependent on staff for eating: 15; -Required one or two person assistance for toileting: 42; -Were fully dependent on staff for toileting: 24; -Required one or two person assistance with transfers: 37; -Were fully dependent on staff for transfers: 28; -Required one or two person assistance with dressing: 56; -Were fully dependent on staff for dressing: 12; -Had behavioral healthcare needs: 26; -Required suctioning: 17; -Required tube feedings: 15; -Required tracheostomy care: 16. A review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to assess, implement treatment and provide on-going monitoring to prevent pressure ulcers for 1 of 2 sampled residents (#30) reviewed for pressure ulcers. This failure resulted in Resident 30 developing a facility acquired Stage 2 pressure ulcer (a shallow wound involving partial skin loss). Findings include: The facility's 10/2024 Skin Management Policy and Procedure directed the following:-If new skin impairments are found, the licensed nurse will notify the resident, notify the provider, obtain treatment orders, initiate and document pertinent details in the risk management, document findings in the clinical record and place the resident on alert. -Wounds rounds and photo documentation will be completed within seven days for a pressure ulcer/injury. -If a resident refuses skin evaluation, education will be provided and documented. If the resident continues to refuse for 24 hours, staff will notify the RCM or designee who will meet with the resident and complete a managed risk agreement.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure residents received treatment and services necessary to prevent constipation for 1 of 3 sampled residents (#100) reviewed for bowel care. This failure resulted in the resident experiencing no bowel movements for seven days, which led to the need for emergency department evaluation and treatment due to a fecal impaction (a severe form of constipation where a large, hard mass of stool becomes lodged in the colon or rectum, preventing normal bowel movements). The facility's Bowel Management policy dated 4/2025 indicated the following: -Resident's bowel movements were recorded daily and reviewed by the licensed nurse. -If a resident had no bowel movement for six 12 hour shifts (three days) or nine eight hour shifts (three days) or within their routine bowel pattern, the facility bowel program would be initiated and the resident would be placed on the laxative list. -If the facility bowel program was not effective within 24 to 32…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to initiate treatment for a pressure injury present upon admission for 1 of 2 sampled residents (#173) reviewed for pressure ulcers. The wound progressed from a DTI (deep tissue injury) to unstageable and required medical intervention for debridement. Findings include: Resident 173 was admitted to the facility on [DATE] with diagnoses including recent onset of paralysis of the lower extremities, diabetes, obesity, and a documented history of pressure injury to the sacrum that occurred during hospitalization. A Hospital History and Physical dated 8/16/24 indicated Resident 173 had a new pressure injury to sacrum (area above the tailbone) found on 8/14/24. The wound was described as an intact, discolored DTI (deep tissue injury). Treatment included protective ointment, a foam dressing, frequent repositioning and pressure reduction. The admission orders to the facility did not include orders for wound care. The facility Clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · I2023-05-23 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to address QAPI (Quality Assurance and Performance Improvement) identified concerns regarding sufficient staff for 1 of 1 QA (Quality Assurance) committees reviewed for QAPI. This resulted in the failure to provide timely care and assistance to residents. Findings include: The 4/19/22 Annual Survey identified nurse staffing as an area requiring correction in order to provide adequate care to residents. A 2/12/23 complaint investigation identified nurse staffing as an area requiring continued correction with deficient practice identified from 8/2022 through 12/2022. Review of QAPI Meeting Minutes from 1/2023 identified nurse staffing as an area to address and review in future QAPI meetings. Review of QAPI Meeting Minutes from 2/2023, 3/2023 and 4/2023 included minimal information regarding an approach and attempt to resolve the ongoing identified area of nurse staffing. During the current 5/15/23 to 5/23/23 Annual Survey staffing was reviewed and identified as a continued deficient practice which impacted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide the risk and benefits for the use of a psychotropic medication to a resident prior to administration for 1 of 5 sampled residents (#2) reviewed for medications. This placed residents at risk for lack of informed consent. Findings include: Resident 2 admitted to the facility in 6/2025 with diagnoses of bipolar disorder, ADHD (Attention Deficit Hyperactive Disorder), and depression. Review of Resident 2's physician orders revealed a new psychotropic medication for bupropion (an antidepressant) 75 mg was added on 12/9/25 and included an indication a consent was required before administering the medication.The 12/2025 MAR revealed bupropion 75mg was administered to Resident 2 starting 12/11/25.Review of Resident 2's medical record found no consent was obtained prior to administering the medication.On 12/18/25 at 1:15 PM Staff 20 (Resident Care Manager/LPN) confirmed nurses were expected to obtain consent for psychotropic medications prior to administering psychotropic medication. Staff 20 acknowledged…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure call devices and overbed lights were accessible for 2 of 5 sampled residents (#s 5 and 30) reviewed for accommodation of needs. This placed residents at risk for delayed assistance and unmet needs. Findings include: 1. The facility's 9/2022 Answering the Call Light Policy directed staff to ensure the call light was accessible to the resident when in bed. Resident 30 was admitted to the facility in 11/2022 with diagnoses including quadriplegia (paralysis affecting all four limbs and the torso) and dependence on a ventilator (when a person cannot breathe adequately on their own and relies on a machine for life). Resident 30's 10/1/25 Annual MDS revealed the resident was cognitively intact, experienced upper and lower extremity impairment on both sides and was dependent upon staff assistance to complete all ADLs. Resident 30's 10/3/25 Care Plan indicated the resident utilized a soft touch call light (an assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure personal fans were clean for 2 of 2 sampled residents (#s 44 and 67) reviewed for personal fans and 1 of 1 sampled resident (#10) reviewed for privacy curtains. This placed residents at risk for not having a clean hygienic and comfortable homelike environment. Findings include:1.Resident 10 admitted to the facility in 9/2025 with diagnoses including diabetes. Resident 10's 12/2/25 Significant Change MDS assessment indicated she/he was cognitively intact. On 12/15/25 at 12:41 PM and 12/17/25 at 11:37 AM Resident 10's privacy curtain was observed with multiple small stains on the lower half of the curtain and a large brownish stain in the bottom right corner of the curtain. Resident 10 stated the curtain was dirty for many weeks and had asked multiple staff to have dirty curtain washed. Resident 10 stated she/he did not like to look at the dirty curtain. On 12/17/25 at 12:10 PM Staff 17 (Housekeeping) stated her department was responsible to ensure the resident's privacy curtains were washed and clean…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to accurately reassess for ongoing restraint use for 1 of 1 sampled resident (#58) reviewed for restraints. This placed residents at risk for unnecessary restraint use and reduced communication. Findings include:Resident 58 was admitted to the facility in 11/2023 with diagnoses including diffuse traumatic brain injury (widespread damage to the brain).A review of progress notes from Resident 58's date of admission through 12/18/25 revealed Resident 58 had a mitten hand restraint on her/his left hand since 11/3/23. Review of physician orders for Resident 58 revealed the resident had a weighted mitten hand restraint in use on her/his left hand since 3/14/24, which demonstrated the facility utilized the restraint prior to obtaining a physician's order. The current order dated 2/20/25 directed staff to use the restraint mitten on the resident's left hand; remove every two hours to assess skin and to wash the mitten every shift. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to accurately identify restraint use in the comprehensive assessment for 1 of 1 sampled resident (#58) reviewed for restraints. This placed residents at risk for injuries and unidentified care needs. Findings include:Resident 58 was admitted to the facility in 11/2023 with diagnoses including diffuse traumatic brain injury (widespread damage to the brain).Review of progress notes revealed Resident 58 had a mitten hand restraint in use on her/his left hand since 11/3/23.Review of physician orders for Resident 58 revealed the resident had a weighted mitten hand restraint in use on her/his left hand since 3/14/24. Review of the 11/2025 and 12/2025 MAR/TAR revealed documentation demonstrating the restraint was used on every Day and NOC shift. The Annual MDS dated [DATE] indicated Resident 58 had no physical restraints in place.Random observations from 12/15/25 through 12/19/25 between the hours of 8:00 AM to 4:30 PM each day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to provide the necessary care and assistance to maintain good grooming for 2 of 3 sampled residents (#s 5 and 58) reviewed for ADLs. This placed residents at risk for poor grooming. Findings include: 1. Resident 58 was admitted to the facility in 11/2023 with diagnoses including diffuse traumatic brain injury (widespread damage to the brain). A review of Resident 58's 12/8/25 annual comprehensive MDS revealed she/he was dependent on staff for personal hygiene tasks and did not have any rejection of care. Resident 58's care plan dated 1/23/25 revealed the resident was dependent on staff and required two staff members for ADL care and for daily shaving. Care conference notes dated 7/15/25 and 9/11/25 revealed Witness 3 (Family Member) had raised concerns of Resident 58 not receiving personal hygiene cares daily. Daily observations from 12/15/25 through 12/18/25 from the hours of 9:00 AM to 12:00 PM revealed Resident 58 to have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review it was determined the facility failed to reassess resident's ability to swallow medications for 1 of 6 sampled residents (#12) reviewed for medications, failed to complete neurological checks for 1 of 1 sampled resident (#6) reviewed for accidents and obtain a physician order for 1 of 1 sampled resident (#8) reviewed for suction devices. This placed residents at risk for side effects related to missed medications, unassessed injuries and medical complications. Findings include:1. Resident 6 was admitted to the facility in 2/2025 with a diagnosis of cerebellar ataxia (a neurological condition causing poor muscle control (ataxia) due to damage or disease in the cerebellum, leading to issues with balance, walking (unsteady gait), speech (slurring), swallowing, and fine motor skills like writing, often described as appearing drunk). A review of progress notes revealed Resident 6 had the following falls: -On 9/20/25 an unwitnessed fall and hit her/his head -On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to follow up on resident's request for new hearing aids for 1 of 2 sampled resident (#6) reviewed for hearing. This placed resident at risk for unmet needs. Findings include:Resident 6 was admitted to the facility in 2/2025 with a diagnosis of bilateral hearing loss.An 8/29/25 care plan indicated Resident 6 had a hearing deficit and to assist her/him with putting the hearing aids in every morning.An 8/29/25 care conference indicated Resident 6 had hearing aids but requested a new pair.On 12/15/25 at 11:43 AM, Resident 6 stated she/he was eligible for new hearing aids and requested assistance with getting them. Resident 6 stated she/he was eligible in 7/2025. Resident 6 stated her/his old pair of hearing aids were lost during one of the room moves. On 12/17/25 at 11:34 AM, Staff 33 (Social Service Director) stated she was unaware of Resident 6's hearing aids missing. Staff 33 stated Resident 6 requested a new pair during the care conference in 8/2025. Staff 33 acknowledged she had not followed up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to assess bowel and bladder continence for 1 of 1 sampled resident (#12) reviewed for bladder and bowel incontinence. This placed residents at risk for incontinence. Finding include:Resident 12 was admitted to the facility on [DATE] with diagnoses including dementia and mixed incontinence (when a person experiences symptoms of both stress incontinence and urge incontinence at the same time).On 12/15/25 at 10:32 AM, Witness 4 (Family Member) stated Resident 12 was continent of bowel and bladder at home. Witness 4 stated Resident 12 had been in the facility for two weeks, and they did not take Resident 12 to the bathroom, they just let her/him be incontinent.A review of Resident 12's care plan revealed a 12/5/25 care plan indicating Resident 12 needed one-person extensive assist for toileting and was at risk for incontinence with a goal to always remain continent but no evidence of interventions to assist Resident 12 with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to follow the nutritional orders and care plan for 1 of 1 sampled resident (#58) reviewed for assisted nutrition and hydration. This placed residents at risk for inadequate nutrition and dehydration. Findings include:Resident 58 was admitted to the facility in 11/2023 with diagnoses including diffuse traumatic brain injury (widespread damage to the brain), persistent vegetative state, and dysphagia (difficulty swallowing).The care plan dated 1/23/25 revealed the following interventions regarding tube feeding:*Tube Feed: Continuous 24 hours. Isosource 1.5 total amount: 1440mls Flow Rate 60ml/hr. Flush Rate: 50ml/hr. *Two licensed nurses are required to verify the correct tube feed and formula when placing a new bag.*Labeling system (All TF [Tube feeding] bags labeled with 2 LN signatures and date/time hung).A physician's order dated 11/10/25 indicated the resident's tube feeding was to run continuously for 24 hours at a rate of 60ml per hour for a total of 1440 ml per day. On 12/15/25 at 11:42 AM Resident 58…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · Dcited before2025-12-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure resident respiratory equipment was maintained for 2 of 3 sampled residents (#s 10 and 68) reviewed for respiratory care. This placed residents at risk for increased respiratory concerns. Findings include:1.Resident 10 admitted to the facility in 9/2025 with diagnoses including diabetes. Resident 10's 12/2/25 Significant Change MDS assessment indicated she/he was cognitively intact, and the resident did not require the use of oxygen services. A review of Resident 10's health record revealed no current physician order for ongoing oxygen use unless the oxygen level dropped below 92% On 12/15/25 at 12:41 PM Resident 10 was observed with an oxygen nasal cannula (tube with two prongs that fit in the nostrils to deliver supplemental oxygen) in her/his left nostril and connected to an oxygen concentrator (medical device that provides concentrated oxygen). On 12/17/25 at 9:54 AM Staff 5 (LPN) stated residents needed a physician order for the ongoing use of oxygen and they were expected to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure resident received trauma informed care for 1 of 1 sampled residents (# 55) reviewed for behavioral and emotional care needs. This placed resident at risk for re-traumatization. Findings Include:The facility's undated Trauma Informed Care and Culturally Competent Care policy revealed the resident assessment process involved an in-depth evaluation of trauma-related symptoms and the identification of triggers. The policy revealed the facility's process involved the development of an individualized care plan to address past trauma, and to identify and decrease exposure to triggers that may re-traumatize the resident.Resident 55 was admitted to the facility on [DATE] with diagnoses including Post-Traumatic Stress Disorder (PTSD) and sleep terrors.Resident 55's 9/11/25 Social Service History, Trauma, and Substance Use Disorder (SUD) Assessment indicated no trauma history.Resident 55's 9/16/25 admission Minimum Data Set (MDS) indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to conduct a safety assessment and obtain orders prior to initiating the use of bed rails for 1 of 2 sampled resident (#18) reviewed for bed rails. This placed residents at risk for potential accidents and/or injuries. Findings include: Resident 18 was admitted to the facility in 10/2025 with diagnoses including osteoporosis (condition which bones become weak and brittle) and muscle weakness.The admission MDS Assessment 10/28/25 indicated Resident 18 required substantial assistance for bed mobility and transfer out of bed.Resident 18's current Care Plan did not include the use of bed rails, and no evidence was found in the resident's clinical record an evaluation was completed for the use of bed rails. On 12/15/25 at 12:42 PM Resident 18 was observed in bed with bilateral quarter rails in the upright position.On 12/16/25 at 3:13 PM Staff 13 (CNA) stated she was aware Resident 18 had bilateral bed rails in place on her/his bed. Staff 13 was unable to locate an order or care plan supporting the use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to address pharmacy recommendations for 1 of 5 sampled residents (#3) reviewed for medications. This placed residents at risk for adverse outcomes associated with medication administration. Findings include:Resident 3 was admitted to the facility in 11/2025 with diagnoses including Amyotrophic Lateral Sclerosis (ALS, a progressive and fatal neurological disorder that causes weakness, paralysis and respiratory failure). Resident 3's 11/10/25 Pharmacist's admission Medication Regimen Review revealed the following recommendations: -Rivaroxaban (an anticoagulant medication that reduces the blood's clotting ability and places people at increased risk of bleeding) should be administered with food to increase its efficacy.-The resident should be monitored for signs and symptoms of bleeding due to her/his use of rivaroxaban. Resident 3's 12/1/25 Pharmacist's Medication Regimen Review recommended give with evening meal be added to the resident's physician orders for the rivaroxaban and/or adjust the medication's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, interviews, and record review it was determined the facility failed to ensure the medication error rate was less than five percent for 2 of 29 attempts. This placed residents at risk for adverse side effects related to medication errors. Finding include:Resident 62 was admitted to the facility in 2/2025 with a diagnosis of heart failure.A review of physician orders revealed a 12/16/25 order for potassium chloride oral packet 20 MEQ give 2 packets twice a day and torsemide 100 mg, give 0.5 tablet twice a day.On 12/17/25 at 8:28 AM, Staff 34 (CMA) was observed to administer torsemide 100 mg and potassium chloride 20 MEQ, 1 packet.On 12/17/25 at 9:42 AM, Staff 34 confirmed Resident 34 had orders to administer torsemide 50 mg and potassium chloride 20 MEQ two packets. Staff 34 stated she was unaware the order changed and acknowledged she administered the wrong dose of torsemide and potassium chloride.On 12/19/25 at 8:45 AM, Staff 2 (DNS) stated staff are expected to administer medications per physician orders.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review it was determined the facility failed to ensure medications were not expired for 1 of 4 medication carts and 1 of 2 medication room. This placed residents at risk for decreased efficiency of medications. Finding include:On [DATE] at 9:56 AM, an expired bottle of vitamin B 12 was observed in the 100-hall medication cart. Staff 35 (CMA) confirmed the bottle of vitamin B 12 expired in 8/2025.On [DATE] at 1:29 PM two undated open vials of Tubersol were observed in the 200-hall medication room. Staff 3 (LPN Resident Care Manager) stated Tubersol was good for 30 days after opening. Staff 3 confirmed there was no open date on either open vial of Tubersol and stated there was no indication when the vials were open.On [DATE] at 1:41 PM, Staff 2 (DNS) stated medications must be destroyed when expired. Staff 2 stated Tubersol was good for 30 days after the vial was open and confirmed the two opened, undated vials of Tubersol had no indication of an open date and were to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to follow infection control standards for 1 of 5 sampled resident (#68) reviewed for respiratory care. This placed residents at risk for exposure and contraction of infectious diseases. Findings include:Resident 68 admitted to the facility in 10/2019 with diagnoses including congestive heart failure and dysphagia (difficulty swallowing foods or liquids).The 9/14/25 Quarterly MDS indicated Resident 68 had severe cognitive impairment.Resident 68's physician order dated 1/7/25 revealed she/he required oxygen as needed.On 12/17/25 at 8:57 AM Resident 68's oxygen cannula and tubing were observed on the floor next to her/his bed.On 12/17/25 at 9:04 AM Staff 12 (RN) was observed to provide care for Resident 68. After the provision of care, Staff 12 was observed to pick up the resident's nasal cannula and oxygen tubing from the floor. Staff 12 wiped the nasal cannula with an alcohol wipe and placed the nasal cannula and tubing on the resident's bed.On 12/17/25 at 9:12PM Staff 12 stated when Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to administer anti-seizure medication according to physician orders for 1 of 3 sampled residents (# 1) reviewed for medications. This placed residents at risk for adverse medication side effects and increased episodes of seizures. Findings include:Resident 1 admitted to the facility on 9/2025, with diagnoses including seizures and respiratory failure. A 9/22/25 Physician Order noted felbamate (an anti-seizure medication) was to be administered twice a day for seizures. A 9/24/25 Progress Note noted staff were working on obtaining Resident 1's anti-seizure medication and that there were complications with receiving the medication, which as not delivered until 9/25/25. Resident 1's 9/2025 MAR indicated the resident's felbamate medication was not administered until 9/25/25 (three days, and five doses after the order date of 9/22/25). On 10/22/25 at 8:56 AM, Staff 3 (Resident Care Manager) stated orders were not reviewed and staff missed the nurses struggle to obtain the medication from the pharmacy. Staff 3 also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure staff wore appropriate hair restraints during meal preparation for 1 of 1 kitchen reviewed for sanitation and properly stored and labeled food for 2 of 2 resident refrigerators reviewed for storage. This placed residents at risk for unsanitary food and cross contamination. 1. Resident 4 admitted to the facility in 12/2022 with diagnoses including osteomyelitis (bone infection) and malnutrition. A 7/28/24 Annual MDS revealed Resident 4 was cognitively intact. On 8/28/24 at 10:44 AM Resident 4's personal refrigerator was observed to contain three covered cups of milk not labeled or dated, three plastic facility containers of chocolate pudding dated 7/19/24, 8/1/24 and 8/3/24, one facility container of vanilla pudding dated 8/17/24, one facility container of butterscotch pudding dated 8/3/24 and one small container of ranch dip not labeled or dated. On 8/28/24 at 10:50 AM Resident 4 stated no one in the facility checked the temperatures or expiration dates for her/his refrigerator. On 8/28/24 at 11:14 AM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-30 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to ensure CNA staff received 12 hours of annual in-service training for 4 of 5 randomly selected staff members (#s 19, 20, 21 and 22) reviewed for evidence of in-service training. This placed residents at risk for a lack of quality care. Findings include: On 8/29/24 at 1:06 PM Staff 24 (Human Resources) provided a list of training hours for nurse aid staff which revealed the following: -Staff 19 (CNA): 1.1 annual training hours; -Staff 20 (CNA): 0 annual training hours; -Staff 21 (CNA): 0 annual training hours and -Staff 22 (CNA): 0 annual training hours. On 8/29/24 at 1:10 PM Staff 24 acknowledged Staff 19, Staff 20, Staff 21 and Staff 22 did not complete the required 12 hours of annual in-service training. On 8/30/24 at 10:51 AM Staff 1 (Administrator) acknowledged CNA staff were required to have 12 hours of annual in-service training and stated the facility needed to develop a tracking system for monitoring the hours.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to inform residents and/or resident's responsible party of the risks and benefits, and to ensure consent was obtained for the use of psychotropic medications for 3 of 5 sampled residents (#s 14, 26, and 66) reviewed for unnecessary medications. This placed residents at risk for lack of informed consent. Findings include: 1. Resident 66 was admitted to the facility in 7/2024 with diagnoses including major depressive disorder. Resident 66's 7/20/24 Physician Order indicated the resident was prescribed citalopram hydrobromide (antidepressant medication) to be taken each morning related to major depressive disorder. Resident 66's 8/2024 MAR revealed the resident received citalopram hydrobromide, daily. Review of Resident 66's health record revealed no documentation to indicate the resident or her/his representative was informed of the risks and benefits of citalopram hydrobromide and no evidence the resident consented to receive the medication until 8/27/24. On 8/28/24 at 2:23 PM Staff 7 (LPN-Care Manager)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure transfer notices with appeal rights were provided in writing to residents and their representatives, and to ensure the Office of the State Long-Term Care Ombudsman was notified of resident hospitalizations for 2 of 2 sampled residents (#s 42 and 44) reviewed for hospitalizations. This placed residents at risk for lack of information regarding their options, rights and lack of advocacy from the Ombudsman Office. Findings include: 1. Resident 44 was admitted to the facility in 11/2022 with diagnoses including chronic respiratory failure (a condition resulting in the inability to effectively exchange carbon dioxide and oxygen in the body) and quadriplegia (paralysis that effects the torso and all four limbs). A review of Resident 44's health record revealed she/he was transferred to the hospital on 3/19/24, 6/19/24 and 7/15/24. No evidence was found in Resident 44's health record to indicate a transfer notice with appeal rights was provided in writing to her/him upon transfer to the hospital or that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-30 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide residents with a written notice of the facility's bed hold policy at the time of transfer to the hospital for 2 of 2 sampled residents (#s 42 and 44) reviewed for hospitalization. This placed residents at risk for lack of knowledge regarding their choices and potential financial responsibilities. Findings include: 1. Resident 44 was admitted to the facility in 11/2022 with diagnoses including chronic respiratory failure (a condition resulting in the inability to effectively exchange carbon dioxide and oxygen in the body) and quadriplegia (paralysis that effects the torso and all four limbs). A review of Resident 44's health record revealed she/he was discharged to the hospital on 3/19/24, 6/19/24 and 7/15/24. No evidence was found in Resident 4's health record to indicate written notice of the facility's bed hold policy was provided to Resident 44 when she/he was transferred to the hospital on 3/19/24, 6/19/24 or 7/15/24. On 8/27/24 at 2:30 PM Staff 26 (Social Service Director) stated she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined the facility failed to complete MDS assessments which reflected accurate mental health diagnoses for 1 of 5 sampled residents (#33) reviewed for unnecessary medications. This placed residents at risk for inaccurate assessment and care. Findings include: Resident 33 was readmitted in 10/2023 with diagnoses including generalized anxiety disorder and major depressive disorder-recurrent. A 3/13/24 physician's note (internal medicine) identified the resident reported significant anxiety and depression with psychiatric treatment in the past. Resident 33 did not recall the use of antipsychotic medication. The physician suggested a diagnosis of schizoaffective disorder (a chronic mental health disorder characterized by symptoms of both schizophrenia and mood disorder) but it was unclear if the resident met the diagnostic criteria. Further consultation with a colleague was planned. On 3/14/24, a diagnosis of schizoaffective disorder, depressive type was entered in the medical record. According to the record, the diagnosis was made by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure a baseline care plan was sufficient to meet the needs of a resident admitted with a pressure injury for 1 of 2 sampled residents (#173) reviewed for pressure ulcers. This placed residents at risk for a delay in treatment. Findings include: Resident 173 was admitted to the facility in 8/2024 with diagnoses including recent onset of paralysis of the lower extremities and a documented history of pressure injury to the sacrum that occurred during hospitalization. A Hospital History and Physical dated 8/16/24 indicated Resident 173 had a new pressure injury to sacrum (area above the tailbone) found on 8/14/24. The wound was described as an intact, discolored DTI (deep tissue Injury). Treatment included protective ointment, a foam dressing, frequent repositioning and pressure reduction. Documentation on the facility Clinical admission Form dated 8/21/24 did not identify the presence of the wound on the resident's sacrum. Resident 173's Initial Care Plan dated 8/22/24 did not identify the presence of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure care plans were revised to accurately to reflect the needs of residents for 3 of 7 sampled residents (#s 19, 66 and 67) reviewed for accidents, care plans and nutrition. This placed residents at risk for unmet needs. Findings include: 1. Resident 19 admitted to the facility in 11/2017 with diagnoses including dysphagia (difficulty swallowing) and epilepsy (seizure disorder). A Care Plan initiated on 3/3/21 revealed Resident 19 used bilateral fall mats related to risk of injury from seizure activity and was to be shaved daily. A 8/16/24 Quarterly MDS revealed Resident 19 had severe cognitive impairment. Observations on 8/28/24 from 8:00 AM to 3:00 PM revealed Resident 19 did not have bilateral fall mats in place in her/his room while the resident was in bed and she/he had facial hair growth that was a quarter to half an inch long. On 8/28/24 at 12:29 PM Staff 5 (CNA) stated Resident 19 was to have bilateral fall mats in place at all times. Staff 5 also stated he did not shave Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure 1 of 1 Nurse Practitioner's (Former Staff 34) diagnostic practices were confined to his specified clinical discipline. This placed residents at risk for diagnosis by unqualified staff. Findings include: According to OAR [PHONE NUMBER], Nurse Practitioner Scope of Practice: (7)The nurse practitioner is responsible for recognizing limits of knowledge and experience, and for resolving situations beyond his/her nurse practitioner expertise by consulting with or referring clients to other health care providers. (8)The nurse practitioner will only provide health care services within the nurse practitioner's scope of practice for which he/she is educationally prepared and for which competency has been established and maintained. Educational preparation includes academic coursework, workshops or seminars, provided both theory and clinical experience are included. (9)The scope of practice as previously defined is incorporated into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to maintain oxygen equipment for 1 of 1 sampled resident (#5) reviewed for oxygen therapy. This placed residents at increased risk for respiratory failure. Findings include: Resident 5 was admitted to the facility in 6/2024 with diagnoses including chronic obstructive pulmonary disease (chronic lung disease that causes breathing difficulty). The 6/7/24 admission MDS indicated Resident 5 was cognitively intact. The 6/3/24 physician order revealed the resident used continuous oxygen and to clean the oxygen concentrator and filter every Tuesday NOC (night) shift. Observations on 8/26/24 at 11:26 AM revealed Resident 5's oxygen concentrator was covered in dust and the external filter had a thick gray layer of dust. On 8/26/24 at 11:28 AM Resident 5 stated she/he did not recall staff cleaning the concentrator or filter the whole time she/he has been in the facility. The 6/2024 TAR revealed no documentation for 6/4/24, 6/11/24, 6/18/24 or 6/28/24 to indicate NOC shift staff cleaned Resident 5's oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-30 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to identify clinical indications for the use of an antipsychotic medication for 1 of 5 sampled residents (#33) reviewed for unnecessary medications. This placed residents at risk for the unnecessary use of psychotropic medication. Findings include: Resident 33 was readmitted in 10/2023 with diagnoses including cancer, generalized anxiety disorder and major depressive disorder-recurrent. The Behavior Monitor for Resident 33 tracked behaviors of: Withdrawal, difficulty sleeping, a history of accusations, easily overwhelmed, irritability and tangential. The 2/2024 Behavior Monitor identified two episodes of difficulty sleeping during the month and no behaviors/concerns were identified in progress notes. A 2/29/24 nurse practitioner visit described Resident 33's behavior as appropriate, with an open attitude, anxious mood, clear speech and concrete thought process. The resident's focus during the visit was her/his pain which was all the time, anxiety and insomnia. A GAD (Generalized Anxiety Disorder) scale was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide timely incontinence care for 1 of 1 resident (# 5) reviewed for incontinence care. This placed residents at risk for unmet care needs. Findings include: Resident 5 was admitted to the facility in 8/2023 with diagnoses including brain damage. Resident 5's 8/31/23 care plan included Resident 5 required two person total assist with incontinence care. Bowel Movement Documentation from 9/2023 indicated Resident 5 received incontinence care and incontinence care checks three times on 9/1/23 and twice on 9/2/23. On 10/26/23 at 1:59 PM and 2:34 PM, Staff 19 (CNA) and Staff 20 (CNA) stated incontinence checks were suppose to be performed every two hours but they were usually only able to perform incontinence checks twice during an eight hour shift. Staff 19 stated CNAs document whenever a resident's brief is checked regardless of if it needed to be changed. On 10/27/23 at 10:42 AM Staff 17 (RCM) stated the expectation was to have incontinent residents checked every two hours. Staff 17 confirmed it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-23 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to ensure CNA staff annual performance reviews were completed for 4 of 5 sampled CNA staff (#s 19, 20, 22 and 23) reviewed for sufficient and competent nurse staffing. This placed residents at risk for a lack of competent staff. Findings include: A review of personnel records on 5/17/23 indicated the following employees had not received their annual performance evaluations: -Staff 19 (CNA), hire date 4/4/18; last performance evaluation was completed on 8/26/21. -Staff 20 (CNA), hire date 6/17/17; last performance evaluation was completed on 6/11/21. -Staff 22 (CNA), hire date 3/10/21; no performance evaluation was completed. -Staff 23 (CNA), hire date 5/31/10; last performance evaluation was completed on 8/25/21. On 5/17/23 at 3:05 PM Staff 17 (Human Resource Manager) confirmed annual performance reviews for the identified staff were not completed.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to protect residents' rights to make personal care decisions for 1 of 3 sampled residents (#267) reviewed for choices. This placed residents at risk for lack of personal care decisions for resident choices. Findings include: Resident 267 admitted to the facility in 10/2022 with diagnoses including metabolic encephalopathy (a medical problem in the brain caused by a blood imbalance) and diabetes mellitus. Resident 267's admission MDS dated [DATE] revealed a BIMS score of 13, indicating no cognitive impairment. The facility's Resident Rights policy, revised 2/2021 stated Employees shall treat all residents with kindness, respect and dignity and residents have the right of self determination. Resident 267's care plan dated 11/16/22 indicated the resident was resistant to ADL care at times due to pain. Interventions were to negotiate a time with the resident to provide care, leave the resident's room and return five to ten minutes later and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to provide written information to residents concerning the right to formulate an advance directive for 1 of 3 sampled residents (#9) reviewed for advance directives. This placed residents at risk for not having their health care decisions honored. Findings include: Resident 9 was admitted to the facility in 2023 with diagnoses including acute kidney failure and chronic kidney disease. A 4/2023 admission MDS indicated Resident 9 was cognitively intact. The 4/20/23 Care Plan indicated: Resident states that the orders on the POLST reflect their advance directive wishes and they do not wish to fill out the Advance Directive form. On 5/15/23 at 12:23 PM Witness 1 (Family) stated the facility had not asked Resident 9 if she/had an advance directive or if one could have been obtained. On 5/16/23 at 8:20 AM Resident 9 stated she/he had an advance directive through her/his physician's office and the facility had not asked if she/he had an advance directive or if she/he would like to fill one out. Resident 9's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide a Notice of Medicare Non-coverage to 1 of 3 sampled residents (#118) reviewed for beneficiary notification. This placed residents at risk for unknown financial liabilities. Findings include: Resident 118 was admitted to the facility on [DATE] with diagnoses including leg fracture. Resident 118's Clinical Census (reviewed on 5/18/23) indicated the resident's last covered day of Medicare Part A services (skilled services including therapy) was 1/13/23. On 5/18/23 at 3:07 PM Staff 1 stated Resident 118 was not provided with a Notice of Medicare Non Coverage prior to discharge, but a notice should have been provided.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to provide an ongoing program of activities designed to meet the interests and psychosocial well-being for 1 of 2 sampled residents (#56) reviewed for activities. This placed residents at risk for unmet psychosocial needs and isolation. Findings include: The facility's 6/2018 Activity Programs policy and procedure specified the following: -The activities program is provided to support the well-being of residents and to encourage both independence and community interaction. -Our activity programs are designed to encourage maximum individual participation and are geared to the individual resident's needs. -Activities are documented in the resident's medical record. Resident 56 was admitted to the facility in 1/2023 with diagnoses including depression, anxiety and respiratory failure. Resident 56's 1/16/23 admission MDS indicated the resident was cognitively intact. Her/his activity preferences indicated it was important or very…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to follow physician's orders for 3 of 6 sampled residents (#s 4, 9 and 319) reviewed for medication administration, bowel care and daily weights. This placed residents at risk for adverse medical consequences. Findings include: 1. Resident 319 was admitted to the facility in 2023 with diagnoses including fracture. Resident 319's 5/2023 physician's orders revealed an order for calcium carbonate-vitamin D3 600 mg-12.5 mcg every morning after a meal. Resident 319's 5/2023 MAR revealed the medication was charted as having been administered from 5/5/2023 through 5/17/23, including by Staff 35 (CMA) on 5/17/23. On 5/18/23 at 9:36 AM Staff 35 was observed administering medications to Resident 319. She stated she could not administer the resident's ordered calcium carbonate-vitamin D3 600 mg-12.5 mcg because the medication was not available. Staff 35 stated she would notify Staff 3 (LPN) to either obtain the medication or adjust the dose. Staff 35 stated the ordered dosage was not on the medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to accurately assess a pressure ulcer and provide ordered pressure ulcer wound care for 3 of 6 sampled residents (#s 4, 32 and 168) reviewed for pressure ulcers. This placed residents at risk for worsening pressure ulcers. Findings include: 1. Resident 32 was admitted to the facility in 2021 with diagnoses including paralysis. a. On 5/16/23 at 10:42 AM Resident 32 stated the facility did not perform her/his pressure ulcer wound care on 5/12/23. Resident 32's 5/2023 physician's orders revealed wound care instructions for the resident's left buttock pressure wound including wound vac (A device which creates negative pressure on a wound to help the wound heal) settings. Resident 32's 5/9/23 Skin & Wound Evaluation revealed the resident had a Stage 4 (full-thickness skin and tissue loss with exposed fascia, muscle, tendon, ligament, cartilage or bone) pressure wound over the left trochanter (bony prominence near the end of the thigh bone).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to provide nail care for 1 of 2 sampled residents (# 41) reviewed for nail care. This placed residents at risk for inadequate foot care. Findings include: Resident 41 was admitted to the facility in 7/2022 with diagnoses including type 2 diabetes. Physician orders from 7/8/22 stated Resident 41 was to receive podiatry (foot and toenail) services as needed. On 5/17/23 at 9:44 AM Resident 41 reported she/he had not received toe nail care for a few months. Resident 41's big toe nails were observed to be extended one inch, half an inch thick, yellow, crusted and excessively curved. All other toenails were also extended half an inch, a quarter of an inch thick, yellow, crusted and excessively curved. On 5/17/23 at 10:02 AM Staff 3 (LPN/Resident Care Manager) reported Resident 41 had requested to receive nail care during her/his last care conference on 4/12/23. Staff 3 stated Staff 32 (Social Services) was responsible for setting up nail care services for Resident 41. On 5/17/23 at 10:12 AM Staff 32…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to provide urinary catheter care as ordered for 1 of 3 sampled residents (#32) reviewed for urinary catheters. This placed residents at risk for UTI. Findings include: Resident 32 was admitted to the facility in 2021 with diagnoses including paralysis. Resident 32's 5/2023 physician's orders revealed the resident's suprapubic catheter (a tube inserted through the abdominal wall into the bladder to drain urine) was ordered to be changed monthly. Resident 32's 5/2023 TAR revealed on 5/13/23 the resident's suprapubic catheter was not changed and was documented as 7 for Resident temporarily not available. A review of the resident's clinical record revealed no Progress Notes to indicate why the catheter was not changed or rescheduled. On 5/17/23 at 12:23 PM Staff 2 (DNS) verified the resident's catheter was not changed as ordered. No additional information was provided.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to assess residents after dialysis for 1 of 1 sampled resident (#18) reviewed for dialysis. This placed residents at risk for complications related to dialysis. Findings include: Resident 18 was admitted to the facility in 2022 with diagnoses including end-stage kidney disease. Resident 18's 4/6/23 Cognitive Patterns MDS BIMS score was 4 which indicated the resident was severely cognitively impaired. Resident 18's Care Plan initiated on 12/28/22 revealed the resident received dialysis (a procedure to remove waste products from the blood when the kidneys stop working) three times a week at a clinic outside the facility. A review of Resident 18's clinical record revealed six Dialysis Communication Reports (a document designed to share information between the facility and the dialysis clinic and to document pre and post dialysis assessments of the resident by both the facility and the dialysis clinic). Of the six reports, three were from 1/2023, one from 2/2023 and two were undated. None of the six included a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to ensure an RN was available for at least eight consecutive hours per day seven days per week for 4 of 44 days reviewed for staffing. This placed residents at risk for lack of timely RN assessments and care. Findings include: Review of the Direct Care Staff Daily Reports from 4/1/23 through 5/14/23 revealed on 4/1, 4/2, 4/7 and 5/14 there was no RN coverage for eight consecutive hours. On 5/18/23 at 11:34 AM Staff 16 (Staffing Coordinator) acknowledged the facility lacked RN coverage on the identified days.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure residents were free from unnecessary bowel medications for 1 of 5 sampled residents (#56) reviewed for unnecessary medications. This placed residents at risk for loose stools and diarrhea. Findings include: Resident 56 was admitted to the facility in 1/2023 with diagnoses including muscular dystrophy (a genetic disorder causing progressive muscular weakness) and respiratory failure. A review of Resident 56's 4/1/23 through 5/17/23 MAR indicated an order for Senna-Ducusate Sodium (a laxative and stool softener) which was administered every morning and at bedtime for bowel health. The order indicated to hold the medication if Resident 56 had diarrhea. The MAR indicated Resident 56 was administered Senna twice daily and there were no instances when the medication was held. A review of Resident 56's Bowel Elimination Flowsheets from 4/18/23 through 5/17/23 indicated Resident 56 had loose stools/diarrhea on the following dates: 4/21, 4/22, 4/24, 4/25, 4/26, 4/28, 4/30, 5/1, 5/2, 5/3, 5/5, 5/6, 5/7, 5/8,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to store treatment supplies and medications in locked compartments for 1 of 2 treatment carts randomly observed. This placed residents at risk for medication diversion and accidents. Findings include: The facility's 11/2020 Storage of Medications Policy noted: Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts and boxes) containing drugs and biologicals are locked when not in use. Unlocked medication carts were not to be left unattended. On 5/15/23 at 12:58 PM an unlocked treatment cart was observed near the nurse's station on Hall 100. Staff were observed to walk by the cart but did not lock the cart. There were no residents in the area. On 5/15/23 at 1:00 PM Staff 4 (LPN) stated the treatment cart contained different items used for treatments including insulin and resident prescription medications including Coumadin (drug used to prevent blood clots), lanthanum carbonate (drug used to lower high blood phosphate levels for individuals on dialysis), sevelamer (a drug…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure residents received specialized rehabilitative services (OT services) at the frequency needed for donning/doffing splints for 1 of 2 sampled residents (#2) reviewed for therapy. Findings include: Resident 2 was admitted to the facility in 6/2022 with diagnoses including multiple sclerosis (progressive neurological diseases affecting the brain and spinal cord) and functional quadriplegia (complete immobility). A 6/2/22 physician order requested an OT evaluation and treatment. Resident 2's 3/12/23 Quarterly MDS indicated the resident had limited functional mobility due to impairments on both sides of her/his upper and lower extremities. Resident 2's 3/13/23 through 6/10/23 OT Recertification, Progress Report (most recent progress report dated 4/21/23) and Updated Therapy Plan indicated the following: -Caregivers will demonstrate good understanding of orthotic wearing schedule and donning/doffing protocol in order to reduce long term risk for contractures/skin breakdown. Caregivers not yet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to accurately document in the medical record for 2 of 5 sampled residents (#'s 27 and 168) reviewed for pressure ulcers. This placed residents at risk for inaccurate medical records and unmet treatment needs. Findings include: 1. Resident 168 admitted to the facility on [DATE] with diagnoses including chronic respiratory failure. The resident discharged on 4/23/23. a. The 4/19/23 admission Nurse Database (nursing assessment) indicated Resident 168 had a right iliac crest blister. The 4/19/23 Skin and Wound Assessment revealed an undiagnosed wound which measured 8.29 cm by 4.55 cm. The assessment indicated current treatment included wound cleanser and a foam dressing. The accompanied picture of Resident 168's buttocks revealed two Stage II (partial thickness skin loss) pressure ulcers with red skin surrounding and between the two wounds. A review of the 4/2023 TARs revealed no scheduled treatments for the two wounds. A PRN order for house…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$76,801 in federal fines across 2 penalties.

  • $19,949 — penalty dated 2025-06-17
  • $56,852 — penalty dated 2024-08-30

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SAPPHIRE HEALTH SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 51.9+0.1 vs chain
Health inspection 2 of 51.9+0.1 vs chain
Staffing 3 of 53.1-0.1 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 7 homes this chain runs (chain average 1.9★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BECKER, ANDREWIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST30%since 01/06/2020
HILTY, LISAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST25%since 01/06/2020
MORRIS, BRYANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 01/06/2020
RICKER, KEVINIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST40%since 01/06/2020
SAPPHIRE HEALTHCARE SRVS.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2020
FERDOWSALI, KAMERONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2025
WELKER, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/12/2024

CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.4M
Net patient revenuemost recent cost report
+2.4%
Operating marginrevenue minus expenses
$893K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 5%Other / private 22%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $893K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$690per resident / day
operating cost
$20,984per month
≈ monthly operating cost
$708per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.

Typical monthly cost in Oregon
$16,760/mo
Nursing home (semi-private)
$18,448/mo
Nursing home (private)
$6,875/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 385190. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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