Belmont Care And Rehabilitation
812 SE 48th Avenue, Portland, OR 97215 · For profit - Corporation · 41 certified beds · (503) 236-2624 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (69%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.6% | 14.9% | 15.4% | typical |
| Long-stay residents who lose too much weight | 0.9% | 4.7% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 1.4% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.6% | 2.0% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.8% | 4.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 8.4% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 6.1% | 2.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 24.4% | 20.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 8.5% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.4% | 95.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.3% | 5.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 19.0% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.7% | 13.9% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 8.5% | 1.4% | 1.4% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2025Q4 — more than 13% of the 13,714 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 41 beds and averages 37.2 residents a day — about 91% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.26 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.45 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.81 hrs/resident/day on weekends vs 5.35 on weekdays — 10% thinner on weekends. RN hours go from 0.62 to 0.51 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 69% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
37 citations, most serious first. The 10 most serious are shown; the remaining 27 are one tap away and print in full.
- Potential for harm · Fcited before2026-08-07 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to ensure a registered nurse was available for at least eight consecutive hours for 3 of 46 days reviewed for RN coverage. This placed residents at risk for delayed nursing assessments. Findings include:A review of the Direct Care Staff Daily Reports for 1/31/26 through 3/17/26 revealed the following dates without the required RN coverage:-1/31/26-2/25/26-3/17/26On 8/6/26 at 3:22 PM Staff 1 (Administrator) acknowledged the identified dates without the required RN coverage.
- Potential for harm · Ecited before2026-08-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure an ice machine had the required air gap for 1 of 1 facility ice and water machine reviewed for kitchen sanitation. This placed residents at risk for cross contamination and foodborne illness. Findings include:On 8/6/26 at 11:00 AM a flexible hose drain line was observed coming into the kitchen through a hole in the wall. The drain hose was resting along the edge of the drain and approximately six inches were coiled around and in contact with the bottom of the kitchen drain. The drain line was discolored with splotchy pink areas observed and was connected to the dual ice and water machine on the other side of the wall.On 8/6/26 at 1:17 PM, Staff 13 (Maintenance Director) was observed working on the dual ice and water machine in the dining room. Staff 13 stated he was the person that provided maintenance to the machine and confirmed there was a flexible drain line that went through the shared wall and drained into a kitchen drain. Staff 8 acknowledged the drain hose was in contact with the drain floor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-08-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to implement appropriate contact precautions for 2 of 3 sampled residents (#s 1 and 32) reviewed for contact precautions. This placed residents at risk for the spread of infection. Findings include1. Resident 1 admitted to the facility in 2024 with diagnoses including urinary tract infection. A 7/29/26 care plan indicated Resident 1 had a multidrug-resistant organism (type of bacteria resistant to multiple antibiotics) urinary tract infection and staff were to follow Contact Precautions.On 8/3/26 at 12:47 PM a Contact Precautions sign was posted by Resident 1's door, which directed staff to wear gloves and a gown each time they entered the room.On 8/6/26 at 12:12 PM Staff 7 (CNA) entered Resident 1's room and delivered a meal to her/him. Staff 7 did not wear a gown and gloves when she delivered the meal to Resident 1. Staff 7 stated PPE was not required when she delivered a meal to Resident 1. On 8/6/26 at 12:15 PM Staff 2 (DNS) stated staff were to wear required PPE each time they entered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-08-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to provide a homelike environment for 1 of 3 sampled residents (#6) reviewed for respiratory care. This placed residents at risk for unsanitary conditions. Findings include: Resident 6 was admitted to the facility in 2022 with diagnoses including dysphagia.Resident 6's 10/25/25 Annual MDS revealed she/he required a feeding tube for nutrition and had a tracheostomy in place.On 8/3/26 at 3:45 PM Resident 6's room was observed to have a small black fan. The small black fan was very dirty and dusty and appeared to not have been cleaned for a long time.On 8/3/26 at 3:57 PM Witness 1 (Family Member) stated the area next to Resident 6's bed was dirty and often had liquid on it from the tube feeding, and it appeared gross.On 8/6/26 at 9:21 AM Resident 6 had a mattress on the floor in her/his room near the bed which appeared dirty with dried clear debris, the oxygen concentrator had dried clear debris and dust on it, the tracheostomy machine had dried white debris all over it, the black fan had dust all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-08-07 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure behavior monitoring was in place related to the use of antipsychotic medication for 1 of 5 sampled residents (#8) reviewed for unnecessary medications. This placed residents at risk for receiving unnecessary medications. Findings include:Resident 8 was admitted to the facility on [DATE] with diagnoses including depression and delusional disorders.A 3/27/26 physician order revealed Resident 8 was prescribed Olanzapine 5 MG (an antipsychotic medication) once daily for delusions.A review of Resident 8's 7/2026 MAR and 5/2026 care plan revealed no identification or monitoring of targeted behaviors related to antipsychotic use. The record did not include any other behavioral documentation to support the use/effectiveness of the medication.On 8/7/26 at 11:02 AM, Staff 4 (Social Services Director) stated Resident 8 was not on behavior monitoring.On 8/7/26 at 11:19 AM, Staff 2 (DNS) stated residents receiving antipsychotic medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-08-07 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to ensure residents received appropriate pain management for 1 of 3 sampled residents (#23) reviewed for pain. This placed residents at risk for uncontrolled pain. Findings include:Resident 23 was admitted to the facility in 12/2025 with diagnoses including idiopathic aseptic necrosis of right femur (a condition where bone tissue dies often causing pain, stiffness, and limited mobility).A review of Resident 23's Physician Orders revealed a 6/19/26 order for PRN oxycodone every four hours for idiopathic aseptic necrosis of right femur.A 6/24/26 Incident Report revealed:Resident 23 last received her/his PRN oxycodone on 6/23/26 at 10:38 PM and was able to receive it again at 2:38 AM. Resident 23 requested pain medication at approximately 3:00 AM on 6/24/26. Staff 14 (Former LPN) was notified by the CNAs, who stated Resident 23's medications were not yet due. At approximately 4:00 AM Resident 23 went to Staff 14's medication cart and again requested pain medication. Resident 23 reported she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-28 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to promptly respond to grievances and complaints from the resident council for 2 of 3 months reviewed. This placed residents at risk for unresolved missing property. Findings include: The facility's 2/2021 Resident Council policy states the following: A Resident Council Response Form will be utilized to track issues and their resolution. The facility department related to any issues will be responsible for addressing the item(s) of concern. 1. During a Resident Council meeting on 2/26/25 at 10:30AM, Residents #2, 11, 20, and 24 expressed concerns with unresolved missing clothing. a. A review of Resident Council meeting minutes from 11/19/24 revealed residents voiced concerns regarding missing clothing items in the Housekeeping/Laundry section. A resolution was not filed with the minutes. A review of the Grievance Book revealed no grievances filed for 11/2024 regarding the missing laundry items discussed during Resident Council meeting on 11/19/24. On 2/26/25 at 3:09 PM, Staff 6 (Activities Director) stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-28 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to have a system in place to deliver mail on Saturdays for 1 of 1 Resident Council reviewed. This placed residents at risk for lack of timely mail delivery. Findings include: The facility's 5/2017 Mail and Electronic Communication Policy states the following: Mail and packages will be delivered to the resident within twenty-four (24) hours of delivery on premises or to the facility's post office box (including Saturday deliveries). Resident 20 was admitted to the facility in 3/2021 with diagnosis of chronic venous hypertension (prolonged high blood pressure in veins of lower extremities) and moderate cognitive impairment. During a Resident Council meeting on 2/26/25 at 10:30 AM, Resident 20 reported she/he did not receive mail on Saturdays. During an interview on 2/26/25 at 3:16 PM, Staff 5 (Social Services Director) was not sure how mail was distributed on Saturdays. During an interview on 2/27/25 at 10:45 AM, Staff 1 (Administrator) confirmed mail arrived at the facility on Saturdays, but mail was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-28 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to provide medically-related social services to attain or maintain the highest practicable mental and psychosocial well-being for 4 of 6 sampled residents (#s 3, 16, 22 and 26) reviewed for abuse and dental. This placed residents at risk for lack of psychosocial needs and decreased dignity. Findings include: The facility's 9/2021 Social Services Policy indicated medically-related social services were provided to maintain or improve each resident's ability to control everyday physical, mental and psychosocial needs. The social worker/social services staff were responsible for the following: -To make referrals and obtain needed services from outside entities. -To provide or arrange for mental and psychosocial counseling services as needed. -To identify and seek ways to support resident needs through the assessment and care planning process. -To identify and promote individualized, non-pharmacological approaches to care that meet the mental and psychosocial needs of each resident. 1. Resident 3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to transport clean laundry and failed to transport soiled linens in a manner to prevent cross contamination for 1 of 1 facility reviewed for infection control. This placed residents at risk for cross contamination. Findings include: 1. The CDC's website titled Healthcare-Associated Infections (HAIs) under the heading Appendix D - Linen and laundry management dated 3/19/24 indicated the following: -Clean laundry is to be sorted and transported in designated carts or containers in a manner that prevents the risk of contamination by dust, debris, or soiled linens or other soiled items. The American Healthcare Association's undated website titled Tips for Meeting Linen Requirements in Skilled Nursing Facilities indicated the following: -Clean laundry should be covered to prevent contamination when it is transported to residents. On 2/24/25 at 12:08 PM, Staff 7 (Laundry) was observed delivering laundry on hangers to the residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · Dcited before2025-02-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to provide a homelike environment for 1 of 1 sampled resident (#16) reviewed for environment. This placed residents at risk for a lack of homelike environment. Findings include: The facility's 2/2021 Homelike Environment Policy indicated residents were provided with a safe, clean, comfortable and homelike environment and encouraged to use their personal belongings to the extent possible. Resident 16 was admitted to the facility in 1/2023 with diagnoses including vascular dementia (a type of cognitive decline caused by damage to the blood vessels in the brain). Resident 16's 2/2/25 Annual MDS revealed the resident was in a persistent vegetative state (a chronic condition in which a person is awake but unaware of their surroundings). Random observations of Resident 16 from 2/24/25 to 2/27/25 between 8:43 AM through 4:42 PM revealed the resident to be in bed with her/his eyes open at times. The resident shared her/his room with three additional residents, and two of the four barriers she/he shared…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to make prompt efforts to resolve resident grievances for 2 of 4 sampled residents (#s 2 and 22) reviewed for personal property and Resident Council. This placed residents at risk for unresolved missing property and unaddressed concerns. Findings include: The facility's 6/2023 Grievances/Complaints, Recording and Investigating Policy directed the following: -All grievances and complaints filed with the facility were to be investigated and corrective actions were to be taken to resolve the grievance(s). -The Resident Grievance/Complaint Investigation Report Form was to be filed with the administrator within five working days of the incident. -The resident, or person acting on behalf of the resident, was to be informed of the findings of the investigation, as well as any corrective actions recommended, within five working days of the filing of the grievance or complaint. 1. Resident 22 was admitted to the facility in 9/2023 with diagnoses including diabetes. Resident 22's 12/17/24 Quarterly MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review, it was determined the facility failed to protect the residents' right to be free from verbal abuse by a resident for 3 of 4 sampled residents (#s 3, 23 and 26) reviewed for abuse. This placed residents at risk for mental anguish and verbal abuse. Findings include: The facility's revised 4/2021 Recognizing Signs and Symptoms of Abuse/Neglect revealed all types of resident abuse were strictly prohibited. Policy Interpretation defined abuse as willful infliction of injury, intimidation or mental anguish. 1. Resident 41 admitted to the facility in 2020 with diagnosis including Alcohol Abuse with alcohol-Induced Psychotic Disorder (mental disorder characterized by disconnection from reality). Resident 3 admitted to the facility in 2021 with diagnoses including quadriplegia (all four limbs experience partial or complete loss of muscle function) and anxiety. On 6/20/24 at 11:23 AM the state agency received a FRI which alleged resident abuse. On 6/19/24 at 3:52 AM, Staff 10 (LPN) wrote a progress note in Resident 41's health record which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review it was determined the facility failed to report allegations of verbal abuse within the mandated timeframe for 4 of 4 sampled residents (#s 3, 23, 26 and 41) for 1 of 2 Facility Reported Incident (FRI) reports reviewed for abuse. This placed residents at risk for further abuse. Findings include: The facility's revised 4/2021 Recognizing Signs and Symptoms of Abuse/Neglect revealed it was expected for all personnel to report any signs and symptoms of abuse to their supervisor or the director of nursing services immediately. The facility's revised 9/2022 Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigation Policy and Procedures directed staff to report allegations of abuse to the state agency within two hours. On 6/19/24 at 3:52 AM, Staff 10 (LPN) wrote a progress note in Resident 41's health record which revealed on 6/18/24 at about 8:00 PM Resident 41 had been out of the facility and returned to the facility. Resident 41 proceeded to verbally and physically threatened staff, Resident 3, Resident 23 and Resident 26. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure incidents of suspected resident misappropriation were thoroughly investigated for 1 of 2 sampled residents (#22) reviewed for personal property. This placed residents at risk for abuse. Findings include: The facility's 9/2022 Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating Policy indicated the following: -All reports of resident abuse, including misappropriation of resident property, were thoroughly investigated by facility management. -The administrator was responsible to keep the resident and her/his representative informed of the progress of the investigation. -The individual conducting the investigation was to interview the person who reported the incident, interview any witnesses to the incident, interview staff members (on all shifts) who had contact with the resident during the period of the alleged incident, interview other residents to whom the accused employee provided care or services, review all events that led up to the alleged incident and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure MDS assessments were accurately assessed for 2 of 7 sampled residents (#s 16 and 23) reviewed for activities and abuse. This placed residents at risk for an inaccurate picture of the resident's status. Findings include: 1. Resident 23 was admitted to the facility in 2021 with diagnoses including heart failure. Resident 23's 10/18/24 Significant Change MDS indicated the resident's BIMS score and the mood interview to screen for depression was not assessed. Resident 23's 1/18/25 Quarterly MDS indicated the resident's BIMS score and the mood interview to screen for depression was not assessed. On 2/2/25 at 12:39 PM, Resident 23 was observed to be alert, oriented and was able to effectually express her/his current and past mood, needs and history. On 2/26/25 at 12:56 PM, Staff 3 (LPN/Resident Care Manager) stated Staff 5 (Social Services) was responsible to complete Sections C (BIMS score), D (mood interview) and E (behaviors). Staff 3 confirmed Resident 23's 10/18/24 Significant Change MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a PASARR Level II (Preadmission Screening for individuals with a mental disorder and/or individuals with intellectual disability) was completed for 1 of 1 sampled resident (# 11) reviewed for PASARR. This placed residents at risk for not receiving specialized services. Findings include: Resident 11 was admitted to the facility in 10/2023 with diagnoses including delusional disorders (a mental health condition characterized by persistent false beliefs that are not based in reality). A review of Resident 11's Pre-admission Screening/Resident Review (PASRR) Level 1 form completed on 10/19/23 revealed she/he had serious mental illness and was appropriate for further mental health screening upon admission to the facility. No evidence was found in Resident 11's clinical record to indicate the facility referred her/him for further screening related to her/his serious mental illness. On 2/27/25 at 10:04 AM, Staff 5 (Social Services) stated he did not know Resident 11 was not referred for further screening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a resident-centered care plan was implemented for 1 of 4 sampled residents (#21) reviewed for abuse. This placed residents at risk for not being provided appropriate bed mobility assistance. Findings include: Resident 21 was admitted to the facility in 5/2022 with diagnoses including hepatic encephalopathy (a disorder that occurs when the liver is unable to filter toxins from the blood resulting in their build up in the brain and causing confusion, disorientation and other changes) and a spinal fracture. Resident 21's 1/6/24 Annual MDS indicated she/he was cognitively intact. A review of Resident 21's care plan dated 11/14/2022 revealed she/he required assistance from two staff members for bed mobility and she/he was to receive cares in pairs. A facility investigation created and signed by Staff 2 (DNS) on 2/15/24 indicated Staff 22 (Agency CNA) attempted to reposition Resident 21 by herself by guiding her/his hand to grab the headboard and having her/him pull herself/himself up in bed. Staff 22 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure residents who were unable to carry out ADLs independently received personal grooming assistance for 1 of 2 sampled residents (#16) reviewed for ADL care. This placed residents at risk for lack of grooming care needs. Findings include: Resident 16 was admitted to the facility in 1/2023 with diagnoses including vascular dementia (a type of cognitive decline caused by damage to the blood vessels in the brain). A physician order dated 1/16/25 revealed Resident 16 was to receive a hair removing face cream as needed for facial hair removal. Resident 16's 2/2/25 Annual MDS indicated the resident was in a persistent vegetative state (a condition in which a person is awake but has no awareness of their surroundings or themselves) and was dependent on staff assistance for all of her/his ADL needs. Resident 16's 2/23/25 ADL Self Care Performance Deficit Care Plan revealed the resident required full assistance from one person to shave. On 2/24/25 at 12:07 PM, Resident 16 was observed in her/his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-28 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined the facility failed to provide an ongoing program to support individual activity interests and preferences for 2 of 3 sampled residents (#s 16 and 27) reviewed for an activity program. This placed residents at risk for a decreased quality of life and social isolation. Findings include: 1. Resident 27 admitted to the facility in 2022 with diagnoses including a stroke and disease of the pharynx (throat). A 10/10/22 Activities admission Assessment revealed Resident 27 was nonverbal, dependent on staff and needed one-to-one visits. Resident 27 enjoyed hand massages, manicures, to watch television, listen to audio books and music, visits with family, a Pastor and pets. Resident 27's 10/24/24 Annual MDS assessed her/him with memory problems and rarely to never understood her/his ability to talk. Staff assessed Resident 27's leisure and diversional activity preferences as she/he enjoyed to listen to music, animals, to do things with groups of people,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents who were trauma survivors received trauma-informed care in accordance with professional standards of practice and account for the residents' experiences and preferences to eliminate or mitigate triggers which may cause re-traumatization for 1 of 4 sampled residents (#26) reviewed for abuse. This placed residents at risk for re-traumatization and a decrease in their quality of life. Findings include: The facility's revised 8/2022 Trauma Informed Care and Culturally Competent Care Policy indicated the guide was to provide the trauma-informed care was in accordance with professional standards of practice and to address the needs of trauma survivors by minimizing triggers and/or re-traumatization. It directed staff to identify and decrease exposure to triggers that may retraumatize the resident. Resident 26 admitted to the facility in 2023 with diagnoses including PTSD (Post-Traumatic Stress Disorder, mental condition with intense emotional and/or physical reaction after a traumatic event or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to obtain dental services for 2 of 2 sampled residents (#s 16 and 22) reviewed for dental services. This placed residents at risk for unmet dental needs. Findings include: The facility's 12/2016 Dental Services Policy indicated routine and emergency dental services were to be available to meet resident oral health needs in accordance with the resident's assessment and plan of care, and social services representatives were to assist residents with appointments and transportation arrangements for dental services. 1. Resident 16 was admitted to the facility in 1/2023 with diagnoses including vascular dementia (a type of cognitive decline caused by damage to the blood vessels in the brain). A care conference note dated 11/11/24 and written by Staff 5 (Social Services) indicated Resident 16 was to receive dental care as available. Resident 16's 2/2/25 Annual MDS indicated the resident was in a persistent vegetative state (a condition in which a person is awake but has no awareness of their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-28 · tag F0909 — failed to maintain a comfortable temperature — isolatedRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure a bed rail was inspected and maintained according to manufacturer's recommendations for 1 of 2 sampled residents (#22) reviewed for accidents. This placed residents at risk for potential injury. Findings include: The facility's 2/2021 Assistive Devices and Equipment Policy indicated the following: -Certain devices and equipment that assisted residents with mobility, safety and independence were provided for residents. -Devices and equipment were maintained on schedule and according to manufacturer's instructions. Defective or worn devices were discarded or repaired. Resident 22 was admitted to the facility in 9/2023 with diagnoses including history of falls and unsteadiness on her/his feet. Resident 22's 12/17/24 Quarterly MDS revealed the resident was cognitively intact. Resident 22's 12/27/24 Assistive Device Assessment revealed the resident had bilateral mobility bars (a type of bed rail used to provide support and stability for people with limited mobility) on her/his bed in order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-25 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview it was determined the facility failed to ensure the garbage area dumpsters were covered and free from debris for 1 of 2 facility dumpsters reviewed for sanitation. This placed residents at risk for exposure to used medical supplies. Findings include: On 7/23/24 at 11:00 AM and on 7/24/24 at 8:47 AM the following observations were made: - One bin had one of two lids open throughout both observations - Nine medical gloves were observed under and outside of the bin - One trash bag was observed untied which emitted an odor and contained chucks (bed pads), used briefs, N95 masks, surgical masks, and gloves On 7/24/24 at 10:13 AM Staff 2 (DNS) confirmed the garbage had not been properly maintained.
- Potential for harm · Dcited before2024-07-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to protect the resident's right to be free from verbal abuse by a resident for 1 of 5 sampled residents (#5) reviewed for abuse. This placed residents at risk for abuse. Findings include: Resident 4 admitted to the facility in 5/2024 with diagnoses including alcohol abuse with alcohol-induced psychotic disorder. Resident 5 admitted to the facility in 5/2024 with diagnoses including chronic respiratory failure. A 10/20/23 facility investigation indicated on either 10/29 or 10/30 an interaction occurred between Resident 4 and Resident 5. Staff indicated Resident 5 was in the hallway near the nurses station when Resident 4 was yelling and swearing at staff calling them bitches. Resident 5 stated Resident 4 was going to leave and Resident 5 was slightly in the way but tried to move out of her/his way. Before Resident 5 could completely move, Resident 4 yelled at her/him stating you're in the fucking way, move! Resident 5 stated she/he felt verbally abused by this statement. On 7/24/24 at 11:40 AM Resident 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to provide bathing assistance for 1 of 3 residents (#2) reviewed for bathing care. This placed residents at risk for unmet care needs. Findings include: Resident 2 was admitted to the facility in 12/2020 with diagnoses including congestive heart failure. A 4/25/23 Care Plan reported Resident 2 required partial assistance with showers. Review of bathing records from 7/2023 revealed Resident 2 was not provided assistance with showers as scheduled on 7/1/23 and 7/3/23. On 7/23/24 at 1:45 PM Resident 2 stated she/he was not offered showers on 7/1/23 and 7/3/23 which resulted in a period of a week without assistance with showers. On 7/24/24 at 12:13 PM Staff 7 (LPN/Resident Care Manager) confirmed Resident 2's records indicated showers were not provided on 7/1/23 and 7/3/23 and appeared to not have been attempted on these dates.
- Potential for harm · D2024-03-11 · tag F0555 — isolatedHonor the resident's right to choose his or her attending physician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to notify a resident's representative of a change in physician care for 1 of 3 sampled residents (#20) reviewed for care plans. This placed residents and residents' representatives at risk for being uninformed of changes in physician providers. Findings include: Resident 20 was admitted to the facility in 5/2021 with diagnoses including muscular atrophy (the decrease in size and wasting of muscle tissue). Resident 20's 6/5/23 Annual MDS identified the resident with significant cognitive impairment. On 3/4/24 at 11:13 AM Witness 1 stated the facility failed to notify Resident 20 and Resident's Representative of the resident's change in primary care providers. Witness 1 indicated this caused confusion and concern as Resident 20 had developed a long-standing relationship with the previous physician. A review of Resident 20's clinical record revealed Resident 20 was last seen by resident's original primary care provider on 6/21/23. Additional review of records identified Resident 20 was seen by a physician that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-01 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to provide RN coverage for 8 hours a day, 7 days a week, for 4 of 28 days reviewed for sufficient staff. This placed residents at risk for lack of RN oversight including resident care and services. Findings include: The facility's Direct Care Staff Daily Reports from 11/1/23 through 11/28/23 revealed the following days where no RN worked eight consecutive hours as a charge nurse: -11/10/23; -11/16/23; -11/19/23 and -11/26/23 On 12/1/23 at 1:03 PM Staff 2 (DNS) confirmed the facility's failure to ensure an RN worked eight consecutive hours as a charge nurse on the days identified. This is a repeat citation previously cited on 5/23/23.
- Potential for harm · E2023-12-01 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to ensure CNA staff annual performance reviews were completed for 5 of 5 sampled CNA staff (#s 11, 12, 13, 14 and 15) reviewed for sufficient and competent nurse staffing. This placed residents at risk for a lack of care by competent staff. Findings include: A review of personnel records on 12/1/23 indicated the following employees had not received their annual performance evaluations: -Staff 11 (CNA), hire date 8/1/22; had no annual performance review documentation on file; -Staff 12 (CNA), hire date 8/1/22; had no annual performance review documentation on file; -Staff 13 (CNA), hire date 8/1/22; had no annual performance review documentation on file; -Staff 14 (CNA), hire date 8/1/22; had no annual performance review documentation on file and -Staff 15 (CNA), hire date 8/1/22; had no annual performance review documentation on file. On 12/1/23 at 12:40 PM Staff 2 (DNS) confirmed annual performance reviews were not completed for the identified staff.
- Potential for harm · E2023-12-01 · tag F0801 — patternEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review it was determined the facility failed to employ a director of food and nutrition services with the required certification for 1 of 1 facility reviewed for qualified dietary staff. This placed residents at risk for unmet dietary needs. Findings include: The facility's Director of Food Services job description, undated, indicated the qualifications/specifications of the position included: -The employee must be registered as a Food Service/Dietary Manager. Observations from 11/28/23 through 12/1/23 from 7:00 AM to 4:30 PM revealed Staff 6 (Dietary Manager) functioned in the capacity of the facility's director of food and nutrition services. On 11/28/23 at 7:04 AM Staff 6 reported he was not certified as a dietary or food service manager but was currently enrolled in a program to become a certified dietary manager and estimated he would have the course completed in 8/2024. On 12/1/23 at 10:26 AM Staff 1 (Administrator) stated she expected Staff 6 to have the proper credentials for his role as the Dietary Manager.
- Potential for harm · Ecited before2023-12-01 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure the resident refrigerators were maintained at 41 degrees F or less for 1 of 2 resident refrigerators reviewed for food storage and handling. This place residents at risk for food-borne illnesses. Findings include: The facility's Food Receiving and Storage Policy, dated 10/2017, indicated refrigerated foods must be stored below 41 degrees F unless otherwise specified by law. On 11/29/23, observations of two resident refrigerators revealed the following: -9:22 AM: The small residents' refrigerator located on the east wall of the dining room near the kitchen entrance revealed a temperature of 45 degrees F. Staff 6 (Dietary Manager) removed the thermometer and placed a new thermometer in the refrigerator. -9:54 AM: Staff 6 reviewed the small resident refrigerator and the new thermometer read 60 degrees F. Staff 6 removed the thermometer and placed another new thermometer in the refrigerator. -11:04 AM: Staff 6 reviewed the small resident refrigerator and the temperature read 48 degrees F.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-01 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to have a system in place to track annual nurse aide training (required 12-hour minimum every year) for 5 of 5 sampled CNAs (#s 11, 12, 13, 14 and 15) reviewed for sufficient and competent nurse staffing. This placed residents at risk for lack of care by competent staff. Findings include: On 11/30/23 CNA records were reviewed and revealed the following: -Staff 11 (CNA), hire date 8/1/22: received 1.50 annual training hours; -Staff 12 (CNA), hire date 8/1/22: received 0 annual training hours; -Staff 13 (CNA), hire date 8/1/22: received 1.04 annual training hours; -Staff 14 (CNA), hire date 8/1/22: received 3.04 annual training hours and -Staff 15 (CNA), hire date 8/1/22: received 7.54 annual training hours. On 12/1/23 at 12:40 PM Staff 2 (DNS) acknowledged the required 12 hours of annual in-service training was not completed by Staff 11, Staff 12, Staff 13, Staff 14 and Staff 15.
- Potential for harm · Dcited before2023-12-01 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to provide an ongoing program of activities designed to meet the interests and psychosocial well-being for 1 of 1 sampled resident (#38) reviewed for activities. This placed residents at risk for unmet psychosocial needs and isolation. Findings include: The facility's 6/2018 Activity Programs Policy and Procedure specified activity programs were designed to meet the interests of and support the physical, mental and psychosocial well-being of each resident. The programs were designed to encourage maximum individual participation and were geared to the individual resident's needs. Resident 38 was admitted to the facility in 10/2023 with diagnoses including dementia, psychotic disturbance, mood disturbance and anxiety. Resident 38's 10/19/23 admission MDS revealed the resident experienced short-term and long-term memory loss, was severely impaired in decision-making and no activity preferences were identified. A 10/12/23 Activities Care Plan indicated Resident 38: -Needed staff assistance to all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to follow physician orders for 1 of 5 sampled residents (#22) reviewed for unnecessary medications. This placed residents at risk for unmonitored weight gain. Findings include: Resident 22 was admitted to the facility in 9/2022 with peripheral vascular disease (a circulatory disorder). An 8/6/22 Physician Order instructed staff to obtain Resident 22's weight each day. Resident 22's 11/2023 TAR revealed daily weights were not obtained on the following days: 11/5/23, 11/7/23, 11/8/23, 11/11/23, 11/12/23, 11/14/23, 11/15/23, 11/18/23, 11/19/23, 11/20/23, 11/22/23, 11/23/23, 11/24/23, 11/26/23, 11/27/23 and 11/28/23. On 12/1/23 at 12:37 PM Staff 4 (LPN) confirmed daily weights were not completed per physician order. On 12/1/23 at 1:00 PM Staff 2 (DNS) acknowledged Resident 22's weights should have been completed daily.
- Potential for harm · D2023-12-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to follow safety procedures for 1 of 1 sampled resident (#11) reviewed for smoking. This placed residents at risk for smoking related injuries. Findings include: The facility's Smoking Policy and Procedure for Independent and Supervised, last revised 11/2023, indicated the following: -Residents who were dependent for smoking would be provided supervision on the property during designated smoke times. -A resident smoking assessment determined what (if any) assistance or adaptive devices might be need for the resident's smoking safety. -Any recommended adaptive devices would be required to participate in supervised smoke breaks. Resident 11 was admitted to the facility in 9/2023 with diagnosis including schizophrenia (a psychiatric disorder). Resident 11's 9/15/23 smoking assessment revealed she/he required supervision and use of a smoking apron. On 11/30/23 at 3:41 PM Resident 11 was observed smoking in the outside smoking area with no smoking apron on while Staff 7 (CNA) provided supervision. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to conduct post-dialysis assessments and to ensure post-dialysis communication with the dialysis center was received for 1 of 1 sampled resident (#28) reviewed for dialysis. This placed residents at risk for delayed treatment. Findings include: Resident 28 was admitted to the facility in 11/2023 with diagnoses including chronic kidney disease and diabetes. a. Resident 28's 11/7/23 Care Plan indicated the resident received dialysis three times per week and had a shunt in her/his left arm. On 11/30/23 at 10:57 AM Resident 2 was observed in her/his wheelchair at the end of the west hallway, waiting for transportation to pick her/him up for her/his dialysis appointment. Resident 28 returned from dialysis at 4:23 PM. Observations on 11/30/23 between 4:23 PM and 5:15 PM revealed nursing did not complete a post-dialysis assessment on Resident 28 upon her/his return from dialysis. On 11/30/23 at 10:08 AM and 4:58 PM Resident 28 stated no nursing staff ever checked her/his dialysis shunt or bandage after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to provide rehabilitation services for 1 of 2 sampled residents (#35) reviewed for rehabilitation services. This placed residents at risk for reduced mobility and quality of life. Findings include: Resident 35 was admitted to the facility in 11/2023 with diagnosis including paraplegia (inability to move lower body). Resident 35's 4/7/23 Physician's Order indicated the resident was to be evaluated and treated by PT. The 8/5/23 Physical Therapy Recertification, Progress Report & Updated Therapy Plan indicated Resident 35 was to receive 20 PT treatment sessions from 8/5/23 through 11/2/23. On 11/28/23 at 10:36 AM Resident 35 stated she/he came to the facility for rehabilitation and had not received PT as it was ordered. Resident 35's PT Service Log Matrix from 8/5/23 through 11/2/23 indicated the resident received eight of the 20 planned PT treatment sessions. On 11/30/23 at 3:49 PM Staff 19 (OT Rehab Director) stated facility PT sessions were missed due to staffing shortages in the PT department. On 12/1/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SAPPHIRE HEALTH SERVICES — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.1 | -0.1 vs chain |
| Health inspection | 3 of 5 | 2.1 | +0.9 vs chain |
| Staffing | 1 of 5 | 3.1 | -2.1 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 7 homes this chain runs (chain average 2.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BECKER, ANDREW | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 30% | since 08/01/2022 |
| HILTY, LISA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | since 08/01/2022 |
| MORRIS, BRYAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 08/01/2022 |
| RICKER, KEVIN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 40% | since 08/01/2022 |
| SAPPHIRE HEALTHCARE SRVS. | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2025 |
| AMES, DEBORAH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| MINA, ERIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/26/2023 |
| BELMONT HC INVESTORS, LLC | Organization | ADP OF THE SNF | — | since 08/01/2022 |
CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in OR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 385277. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.