Burgh Care Center
909 West Street, Pittsburgh, PA 15221 · For profit - Corporation · 126 certified beds · (412) 723-3662 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (120) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $347,202 in federal fines (most recent 2025-03-13)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.1% | 16.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 0.8% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.2% | 0.7% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.8% | 10.8% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.3% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.4% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.9% | 20.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 72.0% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.6% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 22.1% | 25.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.1% | 17.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 22.2% | 68.7% | 79.4% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
35.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 35.6%CMS range 23.6–55.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 7.3–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.96 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 126 beds and averages 70.0 residents a day — about 56% occupied, or roughly 56 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.97 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.20 hrs/resident/day on weekends vs 3.47 on weekdays — 8% thinner on weekends. RN hours go from 0.88 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
120 citations, most serious first. The 15 most serious are shown; the remaining 105 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-04-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of clinical record, review of facility policies, interview with staff and resident, it was determined the facility failed provide tracheostomy care consistent with professional standards of practice for two of two residents. This failure resulted in an Immediate Jeopardy situation for Resident R32 and R34 who had a tracheostomy obstruction, experienced respiratory and emotional distress and potential death. (Resident R34) Findings include: Review of the facility policy Tracheostomy Care Protocol Licensed Staff last reviewed [DATE], indicates respiratory care must be provided per professional standards, physician orders are required for all aspects of tracheostomy (trach) care, including suctioning and oxygen use. Care plans must be resident-specific, updated upon condition change, and interdisciplinary. A baseline care plan must be developed within 48 hours of admission for all resident with a tracheostomy. Step by step tracheostomy care education for licensed staff includes but not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy and documents, clinical records, and staff interviews, it was determined that the facility failed to make certain each resident received adequate supervision and failed to identify a resident who was an elopement risk which resulted in an elopement for one of five residents (Resident R1). This failure created an immediate jeopardy situation. Findings include: Review of the facility Wandering and Elopements policy last reviewed 9/18/24, indicated the facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. Elopement screenings will be completed on residents upon admission, change in condition, and as needed. When a resident is identified to be at risk for elopement, they will be care planned along with interventions identified to reduce the resident's risk for elopement. Residents being identified as being at risk will have the Resident Identification Form completed with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-06-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, observations, clinical records, and staff interviews it was determined that the facility failed to make certain each resident received adequate supervision that resulted in an elopement (resident exits to an unsupervised or unauthorized area without the facility's knowledge) for one resident. This failure created an immediate jeopardy situation for one of 16 residents who was identified as high risk for elopement (Resident R1). The facility failed to provide adequate supervision during smoking times for 11 of 11 residents observed (Residents R2, R3, R4, R6, R7, R8, R9, R10, R11, R12, and R13), failed to complete safe smoking assessments, maintain an updated list of current smokers, implement care plans reflective of residents' smoking needs, and have adaptive equipment needs for smoking safely. This created an Immediate Jeopardy situation for 24 of 24 residents that smoke. Findings include: Review of the facility policy Wandering and Elopements, last reviewed 4/1/24, indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, job description, clinical record review, personnel records, resident and staff interviews, it was determined that the facility failed to provide care and services to meet the accepted standards of practice for one of four residents reviewed which resulted in actual harm requiring a transfer to the hospital (Resident R1). Findings include: The facility Skin breakdown policy last reviewed 9/18/24, indicated that the nurse staff and practitioner will assess and document an individual's significant risk factors. The physician will help identify factors contributing to skin breakdown. The physician will help identify medical interventions related to wound management, for example treating a soft tissue infection, removing necrotic tissue, and managing pain. The facility LPN Supervisor job description last reviewed 9/18/24, indicated to administer professional services such as applying and changing dressings. Supervision in this position must be in accordance with current federal,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documents, clinical records, resident interview, and staff interviews, it was determined that the facility failed to provide appropriate goods and services to prevent falls, resulting in neglect for one of five residents (Resident R32), which resulted in actual harm requiring a transfer to the hospital for evaluation of head trauma that resulted in an acute minimally depressed right orbital floor fracture for one of five residents (Resident R32). Findings include: Review of facility policy Protection from Abuse last reviewed 9/18/24, indicated that each resident has the right to be free from abuse, corporal punishment, involuntary seclusion, neglect and misappropriation of property. The facility shall have processes in place to include screening, reporting and response to allegations of potential or actual abuse and neglect. The facility management and staff will institute measures to address the needs of residents and minimize the possibility of abuse and neglect.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-10 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interviews it was determined that the facility failed to employ a qualified Director Manager to manage the daily operations of the Dietary Department for six months.Findings include: During an interview on 4/8/26, at 11:45 a.m. Dietary Manager Employee E1 indicated the Registered Dietitian normally comes to the facility once per week, usually Thursdays. During an interview on 4/9/26, at 1:00 p.m. Dietary Manager Employee E1 stated he has been employed as the Dietary Manager since November 2025, and that he was not a Certified Dietary Manager. During an interview on 4/9/26, at 2:45 p.m., the Nursing Home Administrator (NHA) confirmed that the facility failed to provide documented evidence that Dietary Manager Employee E1 met the qualifications for the position. Pa Code: 201.18(e)(6) Management.
- Potential for harm · Fcited before2026-04-10 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of observations, and staff interviews, it was determined that the facility failed to properly monitor food temperatures creating the potential for cross contamination in the main kitchen of the facility, and failed to monitor refrigerator temperatures in one of three unit refrigerators (Ground Floor).Findings include: Review of facility policy Preventing Foodborne Illness- Food Handling dated 2/11/26, indicated that functioning of refrigeration and food temperatures will be monitored at designated intervals thorough the day and documented according to state-specific requirements. Federal standards require that refrigerated food be stored below 41-degrees Fahrenheit. During an observation in the main kitchen on 4/8/26, at 11:45 a.m., Tray line Temperature Log for March, April 2025, was noted to have missing data. 114 meals had been served during the month of March and beginning of April. 18 meals had no recorded food temperatures. The missing data was as follows: 10 breakfast meals with no recorded food temperatures 10 lunch meals with no recorded food temperatures…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies, clinical record review, and staff interview, it was determined that the facility failed to make certain resident medication regimens were free from potentially unnecessary psychotropic (substances that act on the brain to alter cognition, perception, and mood) medications for three of five residents (Residents R4, R46, and R50).Findings include: Review of facility policy Antipsychotic Medication Use dated 2/11/26, indicated residents will only receive antipsychotic medications when necessary to treat specific conditions for which they are indicated and effective. Review of facility policy Consultant Pharmacist Services Provider Requirements dated 2/11/26, indicated the consultant pharmacist performs the medication regimen review (MRR) of each resident at least monthly, incorporating federally mandated standards of care in addition to other professional standards, and documenting the review and findings in the resident's medical record. Communicates to the responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review and staff interview, it was determined that the facility failed to make certain that the necessary resident information was communicated to the receiving health care provider for four of five residents sampled with facility-initiated transfers (Residents R2, R7, R40, and R76), failed to notify the resident or resident's representative of the facility bed-hold policy (an agreement for the facility to hold a bed for an agreed upon rate during a hospitalization) for one of five resident hospital transfers (Residents R2), and failed to notify the Office of the State Long-Term Care Ombudsman upon transfer to the hospital for four of five resident hospital transfers (Residents R2, R7, R36 and R76). Findings include: Review of facility policy Transfer or Discharge, Emergency dated 2/11/26, indicated transfers may be necessary to protect the health or well-being of the resident. Should it become necessary for transfer, prepare a transfer form to send with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to make certain that residents were provided appropriate treatment and care in accordance with professional standards of practice for two of three residents (Resident R62, and R77).Findings include: Review of facility policy Neurological assessment dated [DATE], indicated that neurological assessments (an evaluation of the nervous system's function to monitor mental status, nerve, motor, and sensory function, and reflexes) shall be conducted: Upon physician order When following an unwitnessed fall Subsequent to a fall with a suspected head injury When indicated by resident condition Review of the admission record indicated Resident R62 was admitted to the facility on [DATE]. Review of Resident R62's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/21/26, indicated the diagnoses of high blood pressure, right below the knee amputation (surgical removal of part of leg),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, staff interview, and observations, it was determined that the facility failed to provide appropriate respiratory care for three of three residents (R25, R26, and R70).Findings include: Review of facility policy Administering Medications through a Nebulizer dated 2/11/26, indicated the purpose of this procedure is to safely and aseptically administer particles of medication into the resident's airway. Store in a plastic bag with the resident's name and date on it. Change equipment tubing every seven days. Review of the clinical record indicated Resident R25 was admitted to the facility on [DATE]. Review of Resident R25's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/9/26, indicated diagnoses of high blood pressure, diabetes (a metabolic disorder in which the body has high sugar levels for prolonged periods of time), and schizophrenia (a mental disorder characterized by delusions, hallucinations, disorganized speech and behavior). Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of personnel records and staff interview, it was determined that the facility failed to complete annual performance evaluations at least once every 12 months for three of three nurse aide (NA) personnel records (NA Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, Nurse Aide dated 2/11/26, indicated the facility completes a performance review of nurse aides at least every 12 months. Review of NA Employee E8's personnel file indicated a date of hire on 12/8/20. Review of NA Employee E8's personnel record failed to include an annual performance evaluation at least every 12 months as required. Review of NA Employee E9's personnel file indicated a date of hire on 6/5/05. Review of NA Employee E9's personnel record failed to include an annual performance evaluation at least every 12 months as required. Review of NA Employee E10's personnel file indicated a date of hire on 2/21/24. Review of NA Employee E10's personnel record failed to include an annual performance evaluation at least every 12 months as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical records and staff interview, it was determined that the facility failed to provide documentation that medication regimen reviews (MRR) were completed and reviewed by the resident's attending physician monthly for five of five residents (Residents R4, R9, R10, R46, and R50).Findings include: Review of facility policy Consultant Pharmacist Services Provider Requirements dated 2/11/26, indicated the consultant pharmacist performs the medication regimen review (MRR) of each resident at least monthly, incorporating federally mandated standards of care in addition to other professional standards, and documenting the review and findings in the resident's medical record. Communicates to the responsible prescriber and the facility leadership potential or actual problems detected and other findings relating to medication therapy orders and recommendations for changes in medication therapy and monitoring, as well as regulatory compliance issues at least monthly. Review of the clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, menu, observations, and staff interviews, it was determined that the facility failed to follow the menu for five of ten residents (Resident R13, R34, R39, R53, and R72).Findings include: Review of the policy Resident Food Preferences dated 2/11/26, indicated the food services department will offer a variety of foods at each scheduled meal, as well as access to nourishing snacks throughout the day and night. Review of the admission record indicated Resident R39 was admitted to the facility on [DATE]. Meal observation on 4/7/26, at 12:15 p.m. Resident R39's mechanical soft hamburger, onion rings, peas and carrots and ice cream. Review of Resident R13's tray failed to include a hamburger bun. Review of the admission record indicated Resident R34 was admitted to the facility on [DATE]. Meal observation on 4/8/26, at 9:00 a.m. Resident R34's tray ticket indicated two slices of bacon, cold cereal, two waffles, diet syrup, margarine, orange juice, and milk. Review of Resident R34's tray failed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documentation, observations, and staff interview, it was determined that the facility failed to implement an infection control program that included a system of surveillance to identify possible communicable diseases or infections for seven of 11 months (May 2025, June 2025, July 2025, August 2025, September 2026, October 2025, and November 2025), failed to properly monitor a resident's personal refrigerator temperature for one of two residents (Resident R19), and failed to prevent cross contamination during a medication pass for one of three resident's (Resident R67). Findings include: Review of facility policy Surveillance for Infections dated 2/11/26, indicated the infection preventionist will conduct ongoing surveillance for healthcare-associated infections (HAIs) and other epidemiologically significant infection that have substantial impact on potential resident outcome and that may require transmission-based precautions and other preventative interventions. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 105 citations
- Potential for harm · Ecited before2026-04-10 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's infection control policies and procedures, facility documentation, and staff interview, it was determined that the facility failed to implement an antibiotic stewardship program for seven of 11 months (May 2025, June 2025, July 2025, August 2025, September 2026, October 2025, and November 2025).Findings include: Review of facility policy Antibiotic Stewardship dated 2/11/26, indicated the purpose of the antibiotic stewardship program is to monitor the use of antibiotics in our residents. Review of facility policy Antibiotic Stewardship - Review and Surveillance of Antibiotic Use and Outcomes dated 2/11/26, indicated the IP (infection preventionist), or designee, will review antibiotic utilization as part of the antibiotic stewardship program and identify situations that are not consistent with the appropriate use of antibiotics. Review of facility-provided documentation for May 2025 revealed an Order Listing Report printed on 12/9/25, at 12:02 p.m. The printed report failed to include evidence that antibiotic monitoring was completed for May 2025.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Effective Communication for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI (Quality Assurance and Performance Improvement); the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards, policies,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0942 — patternEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Resident Rights for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI (Quality Assurance and Performance Improvement); the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards, policies, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Abuse, Neglect, and Exploitation for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI (Quality Assurance and Performance Improvement); the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-10 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on the Quality Assurance and Performance Improvement (QAPI) program for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI; the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards, policies, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0945 — failed to train staff on abuse prevention — patternInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Infection Control for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI (Quality Assurance and Performance Improvement); the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards, policies, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0946 — patternProvide training in compliance and ethics.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Compliance and Ethics for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI (Quality Assurance and Performance Improvement); the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards, policies, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Dementia Management and Resident Abuse Prevention for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10) and failed to ensure that three of three sampled Nurse Aides received a minimum of 12 hours of in-service education per year (NA Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility in-service documentation, personnel files, and staff interviews, it was determined that the facility failed to provide training on Behavioral Health for five of five staff members (Licensed Practical Nurse (LPN) Employee E6, Registered Nurse (RN) Employee E7, Nurse Aide (NA) Employee E8, NA Employee E9, and NA Employee E10).Findings include: Review of facility policy In-Service Training, All Staff dated 2/11/26, indicated all staff are required to participate in regular in-service education. Required training topics include the following: Effective communication with residents and family (direct care staff); Resident rights and responsibilities; Preventing abuse, neglect, exploitation, and misappropriation of resident property including dementia management and resident abuse prevention; elements and goals of the facility QAPI (Quality Assurance and Performance Improvement); the infection prevention and control program standards, policies and procedures; Behavioral health; and the compliance and ethics program standards, policies, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, review of personnel files, and staff interview, it was determined that the facility failed to properly screen an employee by failing to conduct a criminal background check prior to the start of employment for two of five personnel files reviewed (Nurse Aide (NA) Employee E4 and NA Employee E5).Findings include: Review of facility policy Abuse, Neglect, Exploitation and Misappropriation Prevention Program dated 2/11/26, indicated to conduct employee background checks and not knowingly employ or otherwise engage in any individual who has: been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law; had a finding entered into the state nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of their property; or a disciplinary action in effect against his or her professional license by a state licensure body as a result of a finding of abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property. On 4/7/26, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documents, clinical record reviews and staff interview it was determined that the facility failed to initiate a thorough investigation for injury of unknown origin for one of two residents reviewed (Resident R10)Findings include: Review of facility policy Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating dated 2/11/26, indicated that all reports of resident abuse (including injuries of unknown origin), are reported to local, state, and federal agencies, and thoroughly investigated by facility management. Upon receiving any allegations of abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source, the administrator is responsible for determining what actions (if any) are needed for the protection of residents. The individual conducting the investigation as a minimum:Reviews the documentation and evidenceReviews the resident's medical record to determine the resident's physical and cognitive status at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documentation, clinical record review, and staff interview, it was determined that the facility failed to ensure residents had the capacity to understand the terms of the admission agreement for one of three residents (Resident R64).Findings include: Review of facility policy admission Criteria dated 2/11/26, indicated an objective of the admission criteria is to review with the resident, and/or his/her representative, the facility's policies and procedures relating to resident rights, resident care, financial obligations, visiting hours, etc. Review of the Resident Assessment Instrument 3.0 User's Manual effective October 2025 indicated that a Brief Interview for Mental Status (BIMS) is a screening test that aides in detecting cognitive impairment. The BIMS total score suggests the following distributions:13-15: cognitively intact 8-12: moderately impaired 0-7: severe impairment Review of the clinical record revealed Resident R64 was admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and resident and staff interview, it was determined that the facility failed to promote a multidisciplinary approach with care conferences for two of six residents reviewed (Resident R36, R40).Findings include: Review of the clinical record indicated Resident R40 was admitted [DATE]. Review of Resident R40's Minimum Data Set, MDS (minimum data set a periodic review of assessment needs) dated 2/2/26, indicated diagnosis of epilepsy (chronic brain disorder characterized by recurrent, unprovoked seizures), spinal stenosis ( narrowing of space within the spine, which can compress the spinal cord and nerves) and chronic obstructive pulmonary disease(lung disease causing restricted airflow and breathing problems). Review of Resident R40's Multidisciplinary Care Conference sign in sheet dated 4/2/26, included the following disciplinary: social worker, dietary and therapy. Review of Resident R40's Multidisciplinary Care Conference sign in sheet dated 1/8/26, included the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, and staff interview, it was determined that the facility failed to make certain that residents received proper treatment for pressure ulcers for one of three residents (Resident R6).Findings include: Review of the admission record indicated Resident R6 admitted to the facility on [DATE]. Review of Resident R6's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/2/26, indicated the diagnoses of anemia (the blood doesn't have enough healthy red blood cells), high blood pressure, and End Stage Renal Disease (ESRD -kidneys cease to function on a permanent basis leading to the need for a regular course of long-term dialysis or a kidney transplant to maintain life). Review of Resident R6's care plan dated 3/7/26, indicated skin integrity: weekly treatment documentation to include measurement of each area of skin breakdown's width, length, depth, type of tissue and exudate (drainage). Review of Resident R6's progress note dated 1/30/26, indicated writer was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies, observations, clinical records, and staff interviews it was determined that the facility failed to make certain that appropriate treatments and services were provided for the use of a urinary catheter (a flexible tube inserted into the bladder to drain urine) for two of two residents (R1, and R73).Findings include: Review of the facility Catheters Care; Urinary last reviewed 2/11/26, Indicated the purpose of this procedure is to prevent infection of the resident's urinary tract. Be sure the catheter tubing and drainage bag are kept off the floor. Review of the admission record indicated Resident R73 was admitted to the facility on [DATE], with the diagnoses of neoplasm of prostate (abnormal growth of cells in the prostate gland), diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy), and obstructive uropathy (a blockage in the urinary tract that prevents normal urine flow). Review of the admission record indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews it was determined that the facility failed to create a care plan for the care and management of a colostomy (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall so as to bypass a damaged part of the colon) for two of two residents (Resident R59, and R72).Findings include: Review of facility policy Colostomy/Ileostomy Care dated 2/11/26, indicated the purpose is to provide guidelines that will aid in preventing exposure of the resident's skin to fecal matter. Review the resident's care plan to assess for any special needs of the resident. Review of the admission record revealed that Resident R59 was admitted to the facility on [DATE]. Review of Resident R59's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/9/26, indicated diagnosis of malnutrition (lack of nutrients in the body), anal cancer, and difficulty walking. Section H0100 appliances indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of resident clinical records, facility policy and staff interview it was determined the facility failed to provide consistent and complete communication with the dialysis (treatment that helps body remove extra fluid and waste products) center for one of five residents (Resident R6).Findings include: Review of the facility policy Hemodialysis dated 2/11/26, indicated that the facility will assure that each resident receives care and services for the provision of hemodialysis consistent with professional standards of practice. This will include the ongoing assessments of the resident's condition and monitoring for complications before and after dialysis treatments received at a certified dialysis facility. Ongoing communication and collaboration with the dialysis facility regarding dialysis care and services. Review of the admission record indicated Resident R6 admitted to the facility on [DATE]. Review of Resident R6's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/2/26,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interviews, it was determined that the facility failed to properly store medical supplies in one of two medication carts (Fourth Floor South Cart).Findings: Review of facility Storage of Medications policy dated 2/11/26, indicated the facility stores all drugs and biologicals in a safe, secure, and orderly manner. Drugs and biologicals are stored in the packaging, containers, or other dispensing systems in which they are received. Drugs that have missing, incomplete, improper, or incorrect labels are returned to the pharmacy for proper labeling. Review of facility Labeling of Medication Containers policy dated 2/11/26, indicated all medication maintained in the facility are properly labeled in accordance with current state and federal guidelines and regulations. Any medication packaging that are inadequately or improperly labeled are returned to the issuing pharmacy. Only the dispensing pharmacy can label or alter the label on medication package. During a medication cart review on 4/6/26, at 10:21 a.m. the following were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documents, clinical record review, and staff interview it was determined that the facility failed to ensure residents had the capacity to understand the terms of a binding arbitration agreement (a binding agreement by the parties to submit to arbitration all or certain disputes which have arisen or may arise between them in respect of a defined legal relationship, whether contractual or not) for one of three residents (Resident R64).Findings include: Review of facility policy admission Criteria dated 2/11/26, indicated an objective of the admission criteria is to review with the resident, and/or his/her representative, the facility's policies and procedures relating to resident rights, resident care, financial obligations, visiting hours, etc. Review of the Resident Assessment Instrument 3.0 User's Manual effective October 2025, indicated that a Brief Interview for Mental Status (BIMS) is a screening test that aides in detecting cognitive impairment. The BIMS total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to make certain that an influenza immunization was offered to one of five residents (Resident R26).Findings include: Review of facility policy Influenza, Prevention and Control of Seasonal dated 2/11/26, indicated all residents and staff are offered the vaccine prior to the onset of the influenza season. Review of facility policy Vaccination of Residents dated 2/11/26, indicated all residents will be offered vaccines that aid in preventing infectious diseases unless the vaccine is medically contraindicated or the resident has already been vaccinated. Review of the clinical record revealed Resident R26 was admitted to the facility on [DATE]. Review of Resident R26's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/7/26, indicated diagnoses of high blood pressure, anxiety, and depression. Question O0250: Influenza Vaccine indicated Resident R26 did not receive the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to make certain that a COVID-19 vaccination was offered to two of five residents (Residents R26 and R48).Findings include: Review of facility policy Coronavirus Disease (COVID-19) - Vaccination of Residents dated 2/11/26, indicated each resident is offered the COVID-19 vaccine unless the immunization is medically contraindicated or the resident has already been immunized. Review of the clinical record revealed Resident R26 was admitted to the facility on [DATE]. Review of Resident R26's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/7/26, indicated diagnoses of high blood pressure, anxiety, and depression. Question O0350 was coded no for Resident's COVID-19 vaccination is up to date. Review of Resident R26's clinical record indicated the resident last received a COVID-19 vaccination on 11/5/21. Review of Resident R26's clinical record failed to include documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, and staff interviews, it was determined that the facility failed to make certain that equipment was in safe operating condition for one of two of the facilities crash carts (a cart that contains supplies in the event of an emergency), (Fourth Floor) and one of two Automated External Defibrillator (AED-a portable, electronic device designed to diagnose and treat life-threatening cardiac arrhythmias), (Fourth Floor). Findings include: Review of facility Crash Cart policy dated [DATE], indicated to establish a standardized approach for the maintenance, accessibility, and utilization of crash carts to support timely responses to medical emergencies. All contents must be within expiration dates. Review of facility Automatic External Defibrillator, Use and Care of policy dated [DATE], indicated personnel have completed training on the initiation of cardiopulmonary resuscitation (CPR) and basic life support, including defibrillation, for victims of sudden cardiac…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-29 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, facility policy, and staff interview, it was determined that the facility failed to ensure comfortable air temperature levels were provided for one of two nursing units (2nd floor).Findings Include: Review of the facility policy Safe and Homelike Environment, dated 7/24/25, indicated in accordance with residents' rights, the facility will provide a safe, clean, comfortable and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. The facility will maintain comfortable and safe temperature levels. The facility should strive to keep the temperature in common resident areas between 71 and 81 degrees Fahrenheit. During an interview and tour on 1/29/26, at 10:45 a.m., with the Nursing Home Administrator (NHA) the following areas indicated inadequate temperatures: 2nd Floor:room [ROOM NUMBER] - 64 degrees Fahrenheitroom [ROOM NUMBER] - 66 degrees Fahrenheitroom [ROOM NUMBER] - 67 degrees Fahrenheitroom [ROOM NUMBER] - 66 degrees Fahrenheitroom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record and staff interview it was determined that the facility failed to make certain consistent dialysis communication was maintained for two of three residents (Resident R1 and Closed Record Resident CR1).Findings include: Review of facility policy Hemodialysis dated 7/24/25, indicated the facility will ensure that each resident receives care and services for the provision of hemodialysis consistent with professional standards of practice. This will include ongoing communication and collaboration with the dialysis facility regarding dialysis care and services. The licensed nurse will communicate to the dialysis facility via telephone communication or written format, such as a dialysis communication form or other form. Ongoing assessment and oversight of the resident before, during and after dialysis treatments. Review of the admission record indicated Resident R1 was re-admitted to the facility on [DATE], with the diagnosis of End Stage Renal Disease (ESRD -kidneys…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documents, and staff interviews, it was determined that the facility failed to provide behavioral services from outside vendors in a timely and accurate manner for two of three residents (Resident R2 and CR1).Findings include: Review of the facility policy Use of Outside Resources dated 7/24/25, indicated the facility assumes responsibility for obtaining services that meet professional standards and principles that apply to professionals providing services. The facility assumes responsibility for the timeliness of the services provided by those professionals. Review of the admission record indicated that Resident R2 admitted to the facility on [DATE]. Review of Resident R2's Minimum Data Set (MDS - a periodic assessment of care needs) dated 9/3/25, indicated the diagnosis of high blood pressure, diabetes (a long-term condition in which the body has trouble controlling blood sugar and using it for energy), and anxiety (intense, excessive, and persistent worry and fear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0844 — isolatedFollow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
What the surveyor found here — the official record, unedited, may be distressing
Based on a review of regulations, documents submitted to the State agency and staff interviews it was determined that the facility failed to notify the State agency of a change in the facility's Medical Director at the time of the change. Findings include: Review of the facility's data indicated Doctor Employee E1 was the Medical Director effective 1/1/20. During an interview on 10/14/25, at 1:00 p.m. the Nursing Home Administrator indicated Doctor Employee E1 no longer worked there and the new Medical Director was Doctor Employee E2 effective 7/24/25. During an interview on 10/14/25, at 1:00 p.m. the Nursing Home Administrator confirmed the facility failed to notify the State agency of a change in the facility's Medical Director at the time of the change. 28 PA Code: 201.14(a) Responsibility of licensee.
- Potential for harm · D2025-05-22 · tag F0917 — isolatedMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined the facility failed to provide a bed frame, a mattress and functional furniture in resident rooms on one of three units (Third Floor). Findings include: Review of the Code of Federal Regulations (CFR) 483.90(e)(2) -The facility must provide each resident with-- (i) A separate bed of proper size and height for the safety and convenience of the resident; (ii) A clean, comfortable mattress; (iii) Bedding, appropriate to the weather and climate; and (iv) Functional furniture appropriate to the resident's needs. Observation on 5/19/25, at 3:00 p.m., of the Third-Floor nursing unit indicated the following: - room [ROOM NUMBER] (dual occupancy room) was missing one bed frame, two mattresses, and furniture. - room [ROOM NUMBER] (dual occupancy room) was missing one bed frame, two mattresses, and furniture. - room [ROOM NUMBER] (single occupancy room) was missing one bed frame, one mattress, and furniture. - room [ROOM NUMBER] (single occupancy room) was missing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-05 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on a review of facility policies, four week cycle menu, and staff interviews it was determined that the facility failed to have a Registered Dietitian review and approve the four week cycle menu and nutritional substitutes prior to implementation for ten out of ten months (June 2024 to December 2024; January 2025 to March 2025). Findings include: The facility Food and nutritional services policy last reviewed 9/18/24, indicated each resident is provided with a nourishing, well-balanced diet that meets his or her daily nutritional and special dietary needs. Review of the facility four week cycle menu and nutritional substitutes did not include a signed review from June 2024 to March 2025 by Registered Dietitian Employee E7. During an interview on 4/1/25, at 1:41 p.m. the Nursing Home Administrator (NHA) confirmed that the facility failed to have a Registered Dietitian review and approve the three week cycle menu and nutritional substitutes prior to implementation from June 2024 to March 2025 as required. 28 Pa Code: 211.6(a) Dietary services.
- Potential for harm · Fcited before2025-04-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interviews, it was determined the facility failed to properly monitor essential equipment and log dish machine temperatures per shift in the main kitchen for ten of ten months (June 2024 to December 2024; January 2025 to March 2025). Findings include: The facility Dish machine temperature policy dated 9/18/24, indicated to complete a test run before putting any dishes into the dish machine. If the machine reaches the required temperature, record the temperature on the dish machine monitoring log. During a tour on 4/1/25, at 9:51a.m. observations of dish machine/ dish-room area, a posting with required dish machine temperatures read: (wash-140 F; rinse 120F ; final rinse 120F). Tour of the kitchen did not find a per shift log of the temperatures for the dish machine. During a tour on 4/1/25, at 12:48 p.m. observations of the dish washing machine with Dietary manager Employee E5 and Corporate director of dining services Employee E6, tour of the kitchen did not find a per shift log of the temperatures for the dish machine.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-05 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interviews, it was determined that the facility failed to prevent cross contamination during a dressing change for one of three residents (Resident R22) failed to prevent cross contamination during a medication pass for two of three residents (Resident R9 and R12) and failed to ensure an infection control surveillance plan was implemented and staff and residents were tested in accordance with national standards. Findings include: Review of the facility policy Administering Medication last reviewed 9/18/24, indicate staff follows established facility infection control procedures (e.g., handwashing, antiseptic technique, gloves, isolation precaution, etc.) for the application if medications. Review of the facility policy Handwashing/Hand Hygiene last reviewed 9/18/24, indicate the facility considers hand hygiene the primary means to prevent the spread of infection. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personal, residents, and visitors. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-05 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's infection control policies and procedures and staff interview, it was determined that the facility failed to implement an antibiotic stewardship program for ten of ten months (June 2024 through February 2025). Findings include: Review of facility policy Antibiotic Stewardship Program Policy dated 9/18/24, indicated the purpose of the facility's antimicrobial stewardship program is to monitor the use of antibiotics in the residents. If an antibiotic is ordered the indications for use will be included. Review of the facility's Infection Control surveillance for October 2024 through February 2025, failed to include documentation to indicate that antibiotic monitoring was completed. During an interview on 4/4/25, at 8:51 a.m., the IP (infection preventionist) Employee E8 was unable to provide antibiotic monitoring from June 2024 until September 2024. October 2024 through February 2024 failed to include documentation including diagnoses and responses to indicate that antibiotic monitoring was completed. IP, Employee E8 stated, I am still just learning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-05 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of select facility policy and staff interview, it was determined the facility failed to designate a qualified individual(s) onsite, who is responsible for implementing programs and activities to prevent and control infections (January 2025 to March 2025). Findings included: The Centers for Medicare and Medicaid Services regulation §483.80(b)(3) states the facility must designate one or more individuals as the infection preventionist who are responsible for the facility's Infection Prevention and Control Program. The IP (infection preventionist) must work at least part-time at the facility, physically work onsite in the facility, have primary professional training in nursing, medical technology, microbiology, epidemiology, or other related field, cannot be an off-site consultant or perform the IP work at a separate location. During an interview on 4/4/25, at 8:51 a.m., the IP, Employee E8 stated, I am still just learning what to do. IP Employee E8 started this role in January 2025. IP, Employee E8 became certified as of 3/27/25. During an interview on 4/4/25, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-05 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility documents, and staff interview, it was determined that the facility failed to provide training on Quality Assurance and Performance Improvement (QAPI) for five of five staff members (Employee E21, E26, E27, E28, and E29). Findings include: Review of facility education documents for the year 2024, revealed the following concerns: Review of Nurse Aide (NA) Employee E21's facility provided information did not include training on QAPI. Review of NA Employee E26's facility provided information did not include training on QAPI. Review of NA Employee E27's facility provided information did not include training on QAPI. Review of NA Employee E28's facility provided information did not include training on QAPI. Review of NA Employee E29's facility provided information did not include training on QAPI. During an interview 4/4/25, at 2:30 p.m. Human Resource (HR) Employee E30 confirmed that the facility failed to provide training on Quality Assurance and Performance Improvement (QAPI) for five of five staff members. (Employee E21, E26, E27, E28, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-05 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation, interview with residents and observations the facility failed to implement an activites program that met residents needs for four of six residents (Resident R300, R301, R302 and R303). Findings include: During resident interviews on 4/1/25 and 4/2/25 residents indicated that they did not feel the activities were meeting their needs. Resident R300, R301, R302, and R303 indicated they would like to have different types of activities, more variety, outside activities, to include if you don't smoke being able to go outside, creative and challenging activities, that keep them interested in things. They feel like there aren't sufficient activities to keep them interested. Review of the resident activity calendars from: January with facility activities ending at 2pm in Janaury of 2025 For February of 2025 activities ending at 3pm on 4 days of the month (the other activities ending at 2pm. March activities ending at 3pm. Review of the resident activity calendar indicated that independent activites included word searches, board games, reading,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-05 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and staff interview it was determined that the facility failed to employed a qualified activities director from October of 2024 to April of 2025. Findings include: Federal Regulation indicates the following: §483.24(c)(2) The activities program must be directed by a qualified professional who is a qualified therapeutic recreation specialist or an activities professional who- (i) Is licensed or registered, if applicable, by the State in which practicing; and (ii) Is: (A) Eligible for certification as a therapeutic recreation specialist or as an activities professional by a recognized accrediting body on or after October 1, 1990; or (B) Has 2 years of experience in a social or recreational program within the last 5 years, one of which was full-time in a therapeutic activities program; or (C) Is a qualified occupational therapist or occupational therapy assistant; or (D) Has completed a training course approved by the State. Review of Activity Director Employee E25 file failed to include any of the above documentation or information. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-05 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record, and staff interviews, it was determined that the facility failed to maintain a complete record of pre and post dialysis assessments for three out of five sampled resident records (Resident R20, R38, and R233). Findings include: The facility Hemodialysis care policy 9/18/24, indicated that hemodialysis (a treatment for advanced kidney failure that filters wastes, salts, and fluid from your blood) devices may only be accessed by personnel who have received training and demonstrated clinical competency. Review of Resident R20's clinical record revealed, the resident was admitted to the facility on [DATE], with diagnoses of dependence on renal dialysis (acts like an artificial kidney, removes waste and fluid from the body), end stage renal disease (the final stage of chronic kidney disease where the kidney can no longer filter waste and excess fluids from the blood effectively), and heart failure (a condition where the heart muscle doesn't pump blood as well as it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-05 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, resident observations, resident and staff interviews, and grievance review, it was determined that the facility failed to have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of two of two residents (Residents R20 and R77). Findings Include: The job description for the Nursing Home Administrator dated 10/29/24, specified the primary purpose of the job is to manage the facility in accordance with current applicable, federal, state, and local standards, guidelines, and regulations the govern long-term care facilities. It is the NHA job to follow all facility policies and to ensure the highest degree of quality care is provided to the residents at all times. The job description for the Director of Nursing dated 9/16/24, specified it is the responsibility of the DON to organize, develop, and direct the overall operations of the Nursing Service Department in accordance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-05 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, Nursing staff personnel records, nurse training documentation and staff interview, it was determined that the facility failed to ensure the facility had sufficient nursing staff with the appropriate competencies and skills sets to provide tracheostomy care for four of four staff members (Licensed Practical Nurse, Employee E1, Registered Nurse Supervisor E2, LPN, Employee E9 and LPN, Employee E11). Findings include: During an interview on 3/31/25, at 11:26 a.m. LPN, Employee E1 was asked if they were trained on tracheostomy care. LPN, Employee E1 indicated it was their first day and the facility did not train or educate LPN, Employee E1 on tracheostomy care. LPN, Employee E1 confirmed they were assigned to Resident R34 and indicated they had experience in pediatric trach care. Review of 4 of 4 employee files (LPN, Employee E1, RN Supervisor, Employee E2, LPN, Employee E9 and LPN, Employee E11) on 3/31/25, failed to include evidence they were educated and competent on tracheostomy care. Review of the facility assessment on 3/31/25, at 2:06 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-05 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, personnel records, and staff interview it was determined that the facility failed to complete annual performance evaluations for three out of five nurse aides (NA) (NA Employee E26, E27, and E29). Findings include: Review of nurse aide performance evaluations completed by the facility failed to include a performance evaluation for Nurse Aide Employee E26, with a hire date of 8/21/07. Review of nurse aide performance evaluations completed by the facility failed to include a performance evaluation for Nurse Aide Employee E27, with a hire date of 11/1/19. Review of nurse aide performance evaluations completed by the facility failed to include a performance evaluation for Nurse Aide Employee E29, with a hire date of 7/19/22. During an interview 4/4/25, at 2:30 p.m. Human Resource (HR) Employee E30 confirmed that the facility failed to complete annual performance evaluations for three of five nurse aides as required. 28 Pa Code: 201.20 (a)(b)(d) Staff development. 28 Pa Code: 201.14 (a) Responsibility of licensee.
- Potential for harm · E2025-04-05 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documentation, clinical records and staff interview it was determined that the facility failed to correctly label medication for two of four residents (Resident R2 and Resident R17) and failed to implement pharmaceutical services to ensure accurate provision of medications for two of four residents (Resident R4 and Resident R77). Findings include: Review of the facility policy, Medication Regimen Review dated 9/18/24, indicated the Medication Regimen Review (MRR) or Drug Regimen Review, is a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimize adverse consequences and potential risks associated with medication. The MRR includes a review of the medical record in order to prevent, identify, report, and resolve medication related problems, medication errors, or other irregularities. Review of facility policy, Emergency Drug Services dated 9/18/24, indicated Pharmacy will provide any prescriptions and supplies requested by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, observations, and resident and staff interviews, it was determined that the facility failed to maintain a safe, clean, and home-like environment for one of seven sampled residents (Resident R71). Findings include: The facility Homelike environment policy last reviewed 9/18/24, indicated that residents are provided with a safe, clean, comfortable and homelike environment with characteristics that include a sanitary and orderly environment. During observations on 4/3/25, at 2:27 p.m. observations of Resident R71 room was observed with chocolate milk on the floor, clear fluid on floor, cups, clothes on floor and one jacket on floor. During observations on 4/3/25, at at 2:53 p.m. observations of Resident R71 room was observed with chocolate milk on the floor, clear fluid on floor, cups, clothes on floor and one jacket on floor. Observations done with Nurse aide Employee E3 During an interview on 4/3/25, at 2:54 p.m. Nurse Aide Employee E3 stated: we will have housekeeping clean this. During observations on 4/5/25, at 9:32 a.m. observations of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, facility policy, clinical records, and resident staff interviews, it was determined that the facility failed to implement written policies and procedures to prohibit and prevent abuse, neglect, and exploitation of residents for one of five residents (Resident R34). Finding include: Review of facility policy Abuse: Protection from Abuse dated 9/18/24, indicated neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. The facility must identify occurrences and patterns of potential mistreatment/abuse. Residents will be protected during the abuse investigation. Reporting and filing of accurate documents relative to incident must be completed, and regardless of how minor an accident or incident may be, it must be reported to the department supervisor as soon as such accident/incident is discovered or when such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, resident record, investigation documents and staff interview, it was determined that the facility failed to report an allegation of neglect failed to report an allegation of neglect for one of five sampled residents (Resident R70). Findings include: The facility Protection from abuse policy dated 6/2023, last reviewed 9/18/24, indicated that each resident has the right to be free from abuse. Abuse means the willful infliction of injury, unreasonable confinement, intimidation or punishment resulting in physical harm, pain, or mental anguish. Neglect is defined as the failure to provide goods and services necessary to avoid physical harm, mental anguish, or mental illness. Neglect refers to failure through inattentiveness, carelessness or omission. The reporting and filing of accurate documents relative to incidents of abuse and reporting to state agencies as required include the Department of Health, Department of Aging, and Area Agency on Aging as appropriate. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, resident records, admissions documentation and staff interview it was determined that the facility failed to provide a comprehensive review of resident admission rights and maintain admission documentation for one out of four sampled records (Resident R69). Findings include: The facility Resident rights policy last reviewed 9/18/24, indicated that residents will be informed of their rights and responsiblities. Review of Resident R69's admission record indicated he was admitted on [DATE]. Review of Resident R69's MDS assessment (MDS: Minimum Data Set assessment-a periodic assessment of resident care needs) dated 12/20/24, indicated that he had diagnoses that included diabetes (metabolic disorder impacting organ function related to glucose levels in the human body) and dementia (a condition characterized by memory loss and progressive or persistent loss of intellectual functioning), and hypertension (a condition impacting blood circulation through the heart related to poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to complete a significant change Minimum Data Set (MDS- assessments completed indicating a change in condition of a resident requiring change in care) assessment for one of four residents reviewed (Residents R281). Findings include: Review of the Resident Assessment Instrument 3.0 User's Manual (reference used to complete an MDS) effective October 2024, indicated that the facility must conduct a comprehensive assessment of a resident within 14 days after the facility determines, or should have determined, that there has been a significant change in the resident's physical or mental condition. A significant change is a major decline or improvement in a resident's status that: 1. Will not normally resolve itself without intervention by staff or by implementing standard disease-related clinical interventions, the decline is not considered self-limiting; 2. Impacts more than one area of the resident's health status; and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based review of facility policy, clinical records, smoke observations and staff interviews, it was determined that the facility failed to develop and implement comprehensive care plans for one of two sampled residents (Resident R283). Findings include: The facility Smoking policy last reviewed 9/18/24, indicated that the facility has established and maintain safe resident smoking practices. A resident smoke status is evaluated upon admission, quarterly and upon a significant change. Review of Resident R283's admission record indicated he was admitted on [DATE]. Review of Resident R283's new admission nurse evaluation dated 3/27/25, indicated he had diagnoses that included hypertension (a condition impacting blood circulation through the heart related to poor pressure), hyperlipidemia (elevated lipid levels within the blood), and history of alcohol abuse. Review of Resident R283's smoke evaluation dated 3/27/25, indicated that he was identified as a smoker, he must be supervised during smoking, and he must wear a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to make certain that residents were provided appropriate treatment and care for two of four residents (Resident R4 and R77). Findings include: Review of facility policy Administering Medications dated 2/12/25, indicated medications are administered in accordance with prescriber order, including any required time frame. Resident R4 was admitted to the facility on [DATE]. Review of Resident R4 MDS (minimum data set - a periodic assessment of resident needs) dated 2/26/25, had diagnosis of atrial fibrillation (irregular and often very rapid heart rhythm), neoplasm of breast (kind of breast cancer that begins in the cells of of the breast tissue) and osteoarthritis (joint disease in which tissues break down over time). Review of Resident R4 clinical record included hospital discharge record with physician order for a pureed diet. Review of resident R4 clinical record physician orders failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, clinical records, and resident and staff interviews, it was determined that the facility failed to ensure that residents had proper assistive devices to maintain adequate hearing for one of two residents reviewed (Resident 34). Findings include: Review of the facility Hearing Impaired Resident, Care of dated 9/18/24, revealed staff will assist hearing impaired residents to maintain effective communication with clinician, caregivers, other residents and visitors. Staff will assist the resident (or representative) with locating available resources, scheduling appointments, and arranging transportation to obtain needed services. Staff must assist residents with the care and maintenance of hearing devices, and help those who have lost or damaged hearing devices in obtaining services to replace devices. Review of Resident R34's clinical record revealed that Resident R34 was admitted to the facility on [DATE], with diagnoses of tracheostomy (tube inserted through the neck to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interviews, it was determined that the facility failed to make certain that residents received the necessary services and ensure wound care recommendations were implemented timely for one of four residents (Resident R16). Findings include: Review of the facility Pressure Injury Risk Assessment dated 9/18/23, indicated risk factors that increase a resident's susceptibility to develop or not heal pressure injuries include impaired/decreased mobility and exposure of skin to urinary and fecal incontinence or other sources of moisture. Review of the facility Pressure Ulcers/Skin Breakdown policy dated 9/18/24, indicated staff and practitioner will assess and document an individual's significant risk factors for developing pressure ulcers. The physician will order pertinent wound treatments, including application of topical treatments. Review of the facility Care Plans, Comprehensive Person-Centered policy dated 9/18/24, revealed a comprehensive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, clinical record review, and interview, the facility failed to have physician order specifications relating to size of indwelling catheter (a thin, flexible tube inserted into the bladder through the urethra to drain urine) and balloon inflation amount (secures catheter to bladder) for one of three residents (Resident R48). Findings include: Review of the facility policy Catheter Care, Urinary dated 9/18/25, indicated the purpose of this procedure is to prevent urinary catheter associated complications including urinary tract infections. Review the residents care plan to assess for any special needs of the resident. Review of admission record indicated Resident R48 was admitted to the facility on [DATE]. Review of Resident R48's Minimum Data Set (MDS- a periodic assessment of care needs) dated 2/14/25, indicated diagnoses of obstructive uropathy (blockage of the urinary flow), hypertension (high blood pressure) and heart failure (the heart doesn't pump the way it should). Section H0100…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to ensure a resident received sufficient fluid intake to maintain proper hydration and health for one of four residents (Residents R20) and address a significant weight loss for one of four residents (Resident R68). Findings include: Review of facility policy Weighting and Measuring the Resident dated 9/18/24, indicated weights will be obtained to provide a baseline and an ongoing record of the resident's body weight as an indicator of the nutritional status and medical condition of the resident. The weight and all assessment data obtained while weighing the resident must be documented in the resident's medical record. Report significant weight loss/ weight gain to the nurse supervisor. The threshold of significant unplanned and undesired weight loss for one month is 5%, greater than 5% is severe. Review of facility policy Nutritional Assessment dated 9/18/24, revealed the dietician, in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, observation, and staff interview, it was determined that the facility failed to ensure that residents with an enteral feeding tube (PEG - a tube inserted in the stomach through the abdomen) received appropriate treatment and services to prevent potential complications for one of two residents (Residents R281). Findings include: Review of facility policy Enteral Nutrition last reviewed 9/18/24, indicated adequate nutritional support through enteral nutrition is provided to residents as ordered. The use of enteral nutrition is based on the results of the comprehensive nutritional assessment, and is consistent with current standards of practice, the resident's advance directives, treatment goals and facility policy. Review of the clinical record indicated that Resident R281 was admitted to the facility on [DATE]. Review of Resident R281's Minimum Data Set (MDS- a periodic assessment of care needs) dated 1/31/25, indicates readmission on [DATE], with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interviews, it was determined that the facility failed to implement a care plan for intravenous therapy for one residents of two residents (Resident R24). Findings include: Review of the facility Care Plans, Comprehensive Person-Centered policy dated 9/18/24, revealed a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs in developed and implemented for each resident. Review of Resident R24's clinical record indicates an admission date of 2/25/25, with the diagnosis of high blood pressure, cellulitis (bacterial infection of skin) of left lower limb, and sepsis (a serious condition that occurs when the body has extreme reaction to an infection). Review of Resident R24's Minimum Data Set (MDS - a periodic assessment of care needs) dated 3/2/25, indicated diagnoses were current. Review of physician orders dated 2/25/25, indicated to change Resident R24's PICC line (thin tube that's inserted through a vein in your arm and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, resident record review, and staff interview, it was determined that the facility failed to develop care plans with identified triggers for residents with the diagnosis of Post Traumatic Stress Disorder (PTSD - a mental and behavioral disorder that develops related to a terrifying event) to prevent re-traumatization for three of three sampled residents (Resident R33, R38, and R42). Findings include: The facility Trauma informed care policy dated [DATE], indicated all staff are provided in-services about trauma and trauma informed care. Trauma results from an event, series of events, or circumstance that is experienced by an individual and has lasting adverse effects. A trigger is a stimulus that prompts recall of a previous traumatic event. Care plans that address past trauma identify and decrease exposure to triggers. Review of Resident R33's admission record indicated she was admitted on [DATE]. Review of Resident R33's MDS assessment (MDS: Minimum Data Set assessment-a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the pharmacy recommendations, clinical record, and staff interview, it was determined that the facility failed to act on the pharmacy medication recommendations in a timely manner for one of five sampled residents (Resident R38). Findings include: The facility Medication regimen review policy dated 9/14/24, indicated that the drug regimen of each resident is reviewed at least once a month by a licensed pharmacist. Facility staff shall act upon all recommendations according to procedures for addressing medication regimen review irregularities. Review of Resident R38's admission record indicated he was originally admitted [DATE]. Review of Resident R38's MDS assessment (MDS: Minimum Data Set assessment-a periodic assessment of resident care needs) dated 9/4/24, indicated he had diagnoses that included Post-Traumatic Stress Disorder (PTSD - a mental and behavioral disorder that develops related to a terrifying event), chronic kidney disease (a loss of kidney function resulting in the swelling of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, clinical record review, and staff interview it was determined the facility failed to ensure PRN orders for psychotropic drugs are limited to 14 days for one of five residents (Resident R12), failed to identify a diagnosed specific condition for treatment, and failed to monitor the effectiveness or adverse consequences of psychotropic medication use for one of five residents (Resident R82) reviewed. Findings Include: Review of facility policy Psychotropic Medication Use dated 9/18/24, indicated residents will not recieve medications that are not clinically indicated to treat a specific condition. As needed (PRN) psychotropics will be limited to 14 days. PRN orders cannot be reordered unless the physican pr prescirber evaluates the resident and documents the appropraiteness of the medication. Review of the clinical record indicated Resident R68 was admitted to the facility on [DATE], readmitted on [DATE], with diagnoses of high blood pressure, dementia he loss of cognitive functioning-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interview it was determined that the facility failed to make certain that residents are free from significant medication errors for two of six residents (R6 and R77). Findings: Review of facility policy Administering Medications dated 2/12/25, indicated medications are administered in accordance with prescriber order, including any required time frame. Review of the clinical record indicated Resident R6 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses of Influenza A, hypoxemia (abnormally low levels of oxygen in the blood), and sleep apnea (a sleep disorder where breathing is interrupted repeatedly during sleep characterized by loud snoring and episodes of stop breathing). Review of Resident R6's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/7/25, indicated diagnoses were current. Review of Resident R6's physician order dated 2/1/25, indicated starting on 2/3/25, to administer one capsule…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations and staff interview it was determined that the facility failed to properly store medical supplies and biologicals in one of four medication carts (4th floor north hall medication cart) and one of two medication rooms (4th floor medication room). Findings include: A review of the facility policy Storage of Medications last reviewed 9/18/24, indicates the facility stores all drugs and biologicals in a safe, secure and orderly manner. A review of the facility policy Administering Medications last reviewed 9/18/24, indicated when opening a multi-dose container, the date opened is recorded on the container. During an observation on 4/4/25, at 9:44 a.m. of the 4th floor North medication cart contained the following: . 1 tube zinc oxide . 1 box lidocaine patches . 1 tube skin protectant . 1 60 cc flush piston with the expiration date of 8/2/.24 During an observation on 4/4/25, at 9:56 a.m. the 4th floor Medication room contained the following: . A box containing four opened wound vac kits. The area under the sink contained: . A Box of opened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, meal tray observations, staff and resident interviews, it was determined that the facility failed to provide menu selections according to the resident's preference for one of seven sampled residents (Resident R56). Findings include: The faciliity Food and nutritional services policy last reviewed 9/18/24, indicated that reasonable efforts will be made to accomodate residents' choices and preferences. During meal tray observations on 4/2/25, at 11:27 a.m. Second floor observations of first meal cart was being passed and lunch included the following: chicken a la king, peas, chilled peaches, a biscuit, coffee/juice. During meal tray observations on 4/2/25, at 11:36 a.m. Resident R56 lunch tray was observed with a single portion of protein. Resident R56 lunch ticket read to provide Double portion. During an interview on 4/2/25, at . 11:37 a.m. Resident R56 stated: the double portion is missing. During an interview on 4/2/25, at 12:41 p.m. information dissemenitated to Nursing Home Administrator (NHA) that the facility failed to provide menu…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0809 — failed to serve meals on a reasonable schedule — isolatedEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility scheduled mealtimes, meal delivery observations, resident council group interviews, resident and staff interviews it was determined that the facility failed to ensure that meals were served at regularly scheduled times for one of three meal observations (4/1/25-breakfast). Findings include: The facility Food and nutritional services policy last reviewed 9/18/24, indicated that meals will be provided within 45 minutes of scheduled meal time. During observation on 3/31/25, meal time posting stated the following meal time (breakfast arrives at 7:30 a.m.; lunch arrives at 11:30 a.m.; and dinner arrives at 5:30 p.m.). During an interview on 3/31/25, at 2:40 p.m. Resident R44 stated: the food is cold because it sits upstairs and then one hour later the trays are passed. During meal observations on 4/1/25, at 8:54 a.m. breakfast tray carts were observed on the Second floor. During an interview on 4/1/25, at 8:56 a.m. the Director of Nursing (DON) stated about tray time arrivals: the tray carts arrived 15 minutes ago. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-05 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documents, and staff interviews, it was determined that the facility failed to schedule an appointment for outside services in a timely manner for two of two residents reviewed (Resident R34 and R77). Findings include: Review of Resident R34's clinical record revealed that Resident R34 was admitted to the facility on [DATE], with diagnoses of tracheostomy (tube inserted through the neck to assist breathing) status, repeated falls, and gastro-esophageal reflux disease without esophagus (also known as GERD, occurs when stomach acid frequently flows back into the esophagus, leading to irritation and discomfort.) Review of Resident 34's MDS (Minimum Data Set, periodic assessment of resident care needs) dated 2/28/25, indicated diagnoses were current. Review of Resident R34's physician order dated 3/11/25, indicated the resident was scheduled a tracheostomy evaluation on 3/19/25, at 10:00 a.m. Review of Resident R34's clinical record on 3/31/25, at 11:32 a.m. failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-05 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documentation and previous surveys and results of the current survey, it was determined that the facility Quality Assurance Performance Improvement (QAPI) committee failed to correct quality deficiencies and ensure that plans to improve the delivery of care and services effectively addressed deficiencies. Findings include: The facility deficiencies and plans of corrections for a State Survey and Certification (Department of Health) survey ending March 13, 2025, revealed that the facility developed plans of correction that included quality assurance systems to ensure that the facility maintained compliance with cited nursing home regulations. Findings of the current survey ending April 5, 2025, included deficiencies that were repeated from previous surveys and were new that reached of harm and potential harm (F600 as repeated and F695 as current). An interview on April 5, 2025, with Nursing Home Administrator confirmed that the facility had a previous deficiency on March 13,2025 and current deficiencies for F600 and F695, failed to correct quality…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-13 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of job descriptions, clinical records and staff interviews, it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) failed to effectively manage the facility to prevent the elopement of a resident (Resident R1), which created an immediate jeopardy situation for one of five residents. Findings include: The job description for the Nursing Home Administrator dated 10/29/24, specified the primary purpose of the job is to manage the facility in accordance with current applicable, federal, state, and local standards, guidelines, and regulations the govern long-term care facilities. It is the NHA job to follow all facility policies and to ensure the highest degree of quality care is provided to the residents at all times. The job description for the Director of Nursing dated 9/16/24, specified it is the responsibility of the DON to organize, develop, and direct the overall operations of the Nursing Service Department in accordance with current federal, state and local standards, guidelines and regulations that govern the facility. Based…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-03-13 · tag F0841 — widespreadDesignate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents, and staff interviews it was determined the facility failed to designate a physician to serve as medical director. Findings Include: Review of the facility's medical director contract dated 12/1/23, signed by Doctor of Osteopathic Medicine (DO), Employee E14 indicated a medical group is to provide medical directorship and oversight services for the facility and to provide clinical medical services to the patients on each unit as medically necessary. It was stated the medical group agrees to assign physicians to provide such services. Review of information submitted to the Department of Health, on 3/12/25, at 1:30 p.m. revealed Medical Director, Employee E16 was the designated Medical Director of the facility since 1/1/20. During an interview on 3/12/25, at 2:47 p.m. Regional Clinical Specialist, Employee E9 stated Medical Director, Employee E15 works for a medical group. It was indicated she became the facility's Medical Director within the last seven to eight months. During an interview on 3/13/25, at 1:18 p.m. Medical Director, Employee E15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review and staff interview, it was determined that the facility failed to fully investigate an incident to eliminate possible abuse or neglect for one of three residents (Resident R1). Findings include: Review of the facility Accidents and Incidents-Investigating and Reporting policy reviewed 9/1/24, indicated all incidents involving residents shall be investigated and reported to the administrator. It was indicated witnesses and their accounts of the incident must be included in the Report of Incident/Accident Form. Review of Resident R1's admission record indicated he was admitted on [DATE], with diagnoses of opioid abuse, alcohol abuse, psychoactive substance abuse, and cerebral infarction (commonly referred to as a stroke, occurs when the blood supply to the brain is interrupted, leading to a lack of oxygen and nutrients to brain cells.) Review of information submitted to the Department of Health on 2/26/25, indicated on 2/25/25, Resident R1 had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-13 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, resident and staff interviews it was determined that the facility failed to provide discharge planning for resident needs prior to discharge for one of three residents (Resident R1). Findings include: Review of the facility policy Discharging the Resident last reviewed 9/18/24, indicated the resident should be consulted about the discharge process. The resident's condition must be assessed and documented at discharge including skin assessment, if medical condition allows. All ambulatory residents being discharged must be transported to the pickup area by wheelchair. All the necessary equipment and supplies should be assembled to discharge the resident. Review of Resident R1's admission record indicated he was admitted on [DATE], with diagnoses of opioid abuse, alcohol abuse, and other psychoactive substance abuse, and cerebral infarction (commonly referred to as a stroke, occurs when the blood supply to the brain is interrupted, leading to a lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-13 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of clinical records, as well as staff interviews, it was determined that the facility failed to ensure a physician completed the initial visit for one of three residents (Resident R2). Findings include: Review of the facility policy Physician Services last reviewed 9/18/24, indicated the medical care is supervised by a licensed physician. Physician visits are provided in accordance with current OBRA (Omnibus Budget Reconciliation Act, also known as Nursing Home Reform Act of 1987, which set forth federal standards of how care should be provided to residents) regulation and facility policy. Review of Resident R2's clinical record indicated admission to the facility on 2/7/25, with diagnoses of anemia, bacteremia, and heart failure. Review of Resident R2's clinical record revealed a new patient visit was completed by Certified Registered Nurse Practitioner, Employee E17 on 2/11/24. The facility failed to ensure the resident's initial visit was conducted by a physician. Review of Resident R2's clinical record revealed a history and physical visit completed by Medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, it was determined that the facility failed to ensure that residents were provided a written notice of his or her rights and services provided, as well as all rules and regulations governing resident conduct and responsibilities during their stay in the facility prior to or upon admission for two of four residents (Residents R2 and R3). Findings include: Review of the facility provided admission Packet included: application for admission, personal information, legal representation, choice of funeral home, income information, provision of services, charges and billing, Medicare/Medicaid programs, personal finances, transfers, bed holds, resident responsibilities, personal properly, notice of privacy practices, authorization of treatment, grievance procedures, and the facility arbitration agreement. Review of resident records conducted on 10/1/24, revealed the following: Resident R2 was admitted on [DATE], with no signed admission agreement, or authorization to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to ensure the physician was appropriately notified of a change in condition for one of three residents reviewed (Resident R1). Findings include: Review of facility policy Acute Condition Changes - Clinical Protocol dated [DATE], indicated before contacting a physician about someone with an acute change of condition, the nursing staff will collect pertinent details to report to the physician. Phone calls to attending or on-call physicians should be made by an adequately prepared nurse who has collected and organized pertinent information, including the resident/patient's current symptoms and status. The nursing staff will contact the physician based on the urgency of the situation. For emergencies, they will call or page the physician and request a prompt response (within approximately one-half hour or less). Review of facility policy Management of Hypoglycemia dated [DATE], indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, job descriptions, clinical record review, and staff interviews, it was determined that the facility failed to provide care and services to meet the accepted standards of practice for one of five residents reviewed (Resident R1). Findings include: Review of the facility's Licensed Practical Nurse (LPN) Supervisor job description indicated the LPN will prepare and administer medications as ordered by the physician. Review of facility policy Administering Medications dated 3/27/24, indicated the individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dosage, right time, and right method (route) of administration before giving the medication. Review of facility policy Intramuscular Injections dated 3/27/24, indicated an intramuscular (a technique used to deliver a medication deep into the muscles, allowing the bloodstream to absorb the medication quickly) injection can be administered in the following sites: -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to make certain that residents were provided appropriate treatment and care by failing to implement the facility's hypoglycemia protocol and failing to notify the physician timely of a change in condition for one of five residents reviewed (Resident R1). Findings include: Review of facility policy Acute Condition Changes - Clinical Protocol dated [DATE], indicated before contacting a physician about someone with an acute change of condition, the nursing staff will collect pertinent details to report to the physician. Phone calls to attending or on-call physicians should be made by an adequately prepared nurse who has collected and organized pertinent information, including the resident/patient's current symptoms and status. The nursing staff will contact the physician based on the urgency of the situation. For emergencies, they will call or page the physician and request a prompt response…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and interviews with staff, it was determined that the facility failed to ensure that residents are free of significant medication errors for one of five residents reviewed (Resident R1). Findings include: Review of the facility's Licensed Practical Nurse (LPN) Supervisor job description indicated the LPN will prepare and administer medications as ordered by the physician. Review of facility policy Administering Medications dated 3/27/24, indicated the individual administering the medication checks the label THREE (3) times to verify the right resident, right medication, right dosage, right time, and right method (route) of administration before giving the medication. Review of facility policy Intramuscular Injections dated 3/27/24, indicated an intramuscular (a technique used to deliver a medication deep into the muscles, allowing the bloodstream to absorb the medication quickly) injection can be administered in the following sites: - Vastus lateralis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, observation and staff interview it was determined that the facility failed to ensure infection control and prevention practices were implemented on one of two nursing units observed (3rd floor). Findings include: Review of facility policy Infection Control Plan dated 12/11/23, indicated the facility would ensure that the highest standards of Infection Control Practices are met. During an observation on 10/1/24, at 12:30 p.m., revealed urine soaked linens on Resident R4's bed during lunch service. Resident R4 stated that NA's would be back after lunch to get them. During an interview on 10/1/24 at 2:15 p.m., Nursing Home Administrator and Director of Nursing confirmed that the facility failed to properly maintain infection control practices for the 3rd floor. 28 Pa. Code 207.2(a) Administrators Responsibility 28 Pa. Code 211.10(c)(d) Resident care policies
- Potential for harm · Dcited before2024-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, facility documentation, and staff interviews, it was determined that the facility failed to protect a resident from neglect by not providing appropriate assistance with transfers using a mechanical lift for one of four residents (Resident R1). Findings include: Review of facility policy Abuse and Neglect dated 3/27/24, indicated neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. Review of facility policy Lifting Machine, Using a Mechanical dated 3/27/24, indicated a least two (2) nursing assistants are needed to safely move a resident with a mechanical lift. Mechanical lifts may be used for tasks that [NAME] transferring a resident from bed to chair. Review of the clinical record indicated Resident R1 was admitted to the facility on [DATE]. Review of Resident R1's Minimum Data Set (MDS - a periodic assessment of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, facility policy, clinical records, and staff interviews, it was determined that the facility failed to implement written policies and procedures to prohibit and prevent abuse, neglect, and exploitation of residents for one of four residents (Resident R1). Finding include: Review of facility policy Abuse and Neglect dated 3/27/24, indicated neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. Review of facility policy Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating dated 3/27/24, indicated if resident abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source is suspected, the suspicion must be reported immediately to the administrator and to other officials according to state law. Review of the clinical record indicated Resident R1 was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-14 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, investigation documentations, and staff interviews, it was determined that the facility failed to conduct a thorough investigation to rule out neglect for one of four residents (Resident R1). Findings include: Review of facility policy Abuse and Neglect dated 3/27/24, indicated neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. Review of facility policy Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating dated 3/27/24, indicated all reports of resident abuse, neglect, exploitation, or theft/misappropriation of resident property are reported to local, state, and federal agencies and thoroughly investigated by facility management. Review of facility policy Lifting Machine, Using a Mechanical dated 3/27/24, indicated a least two (2) nursing assistants are needed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-21 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of job descriptions, clinical records and staff interviews, it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) failed effectively manage the facility to prevent the elopement of a resident and effectively manage the facility to ensure that proper supervision, assessments, and interventions were provided to ensure safe smoking for residents as required. Findings include: The signed job description for Nursing Home Administrator dated 12/4/23, indicated the purpose of this position is to manage the facility in accordance with current federal, state, and local standards governing long-term facilities and to ensure that the highest degree of quality care is provided to the residents at all times. The signed job description for Director of Nursing dated 3/29/24, indicated the purpose of this position is to plan, organize, develop, and direct the overall operation of the Nursing Service Department in accordance with current federal, state, and local standards, guidelines, and regulations that govern the facility to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-21 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, resident and staff interviews it was determined that the facility failed to provide discharge planning for resident needs prior to discharge for one of three residents (Resident R1). Findings include: Review of the facility's Discharging a Resident without a Physician's Approval policy last reviewed 4/1/24, indicated a physician order should be obtained for all discharges, unless a resident or representative is discharging himself or herself against medical advice. Should a resident, or their representative request an immediate discharge, the resident's attending physician will be promptly notified. The order for an approved discharge must be signed and dated by a physician and recorded in the resident's medical record no later than 72 hours after the discharge. If the resident or representative insists upon being discharged without approval of attending physician, the resident and/or representative must sign a release of responsibility form. Should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of policy, observation and staff interview, it was determined that the facility failed to properly maintain kitchen equipment in a sanitary condition and failed to properly label and date food products in the walk in cooler creating the potential for unsafe conditions and the potential for cross contamination in the main kitchen. Findings include: A review of the facility Preventing Foodborne Illness-Employee Hygiene and Sanitary Practices policy dated 3/27/24, Food and nutrition services employee will follow appropriate sanitary procedures to prevent the spread of foodborne illness. During an observation of the main designated kitchen on 5/20/24, at 8:50 a.m. the following was observed: - 4 bags of buns-no label or date During an observation of the main designated kitchen on 5/20/24, at 9:15 a.m. the following was observed: -inside of ice machine brown debris During an interview on 5/21/24 at 2:35 p.m. Director of Dietary Employee E8 confirmed the facility failed to properly label and date food products and maintain kitchen equipment as required. 28 Pa. Code:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-24 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Resident Assessment Instrument User's Manual, resident clinical records, and staff interview, it was determined that the facility failed to make certain that Minimum Data Set assessments were completed accurately for three out of six sampled resident records (Resident R20, R39, and R40). Findings include: Review of Resident R20's admission record indicated admission date of 9/22/2020, with diagnoses that included end stage renal disease (kidneys can no longer work as they should), diabetes (high sugar in the blood), hypertension (high blood pressure). Review of Resident R20's Minimum Data Setyt (MDS- a periodic assessment of care needs) dated 3/18/24, section O, failed to include the treatment of dialysis. During an interview on 5/23/24, at 10:00 a.m. the Director of Nursing confirmed Resident R20's MDS assessment was not completed accurately as required. Review of the admission record indicated R39 was admitted to the facility on [DATE]. Review of Resident R39's MDS dated [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, medication administration records, resident and staff interview it was determined that the facility failed to provide glucose monitoring as per physician's order for two out of four sampled resident records (Resident R40 and Resident R53) and failed to have a physician orders to provide pacemaker monitoring for one of two sampled resident records (Resident R32). Findings include: The facility Diabetes-clinical protocol policy last reviewed 3/27/24, inidcated that the physician and staff will summarize factors that are contributing to the resident's diabetes or glucose tolerance. The physician will order appropriate lab test, for example periodic finger stick test, and adjust treatments based on these results and other parameters. Examples of blood glucose monitoring include monitoring glucose levels at least twice weekly, monitoring blood glucose levels twice to four times daily, and monitoring three to four times a day if intensive insulin therapy or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, observations, and staff interviews, it was determined that the facility failed to maintain sanitary conditions of respiratory equipment for three of six residents reviewed (Resident R7, R274, and R30) and failed to obtain physician orders for one resident with a tracheostomy (Resident R30). Findings include: Review of the facility policy Procedures for changing oxygen tubing update 5/2024, indicated this procedure is to ensure the storage and change of respiratory equipment to meet infection control requirements. 1. The nursing staff will change all oxygen and nebulizer tubing weekly per the facility guidelines. 2. The tubing will be dated and labeled. 3. When not in use it will be stored in a plastic bag. Review of the facility policy Tracheostomy Care dated 3/27/24 indicates the purpose of this procedure is to guide tracheostomy care and the cleaning of reusable tracheostomy cannulas. Check physician orders. Review of Resident R7's Minimum Data Set (MDS - a periodic assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of resident clinical records, facility policy and staff interview it was determined the facility failed to provide care and treatments related to dialysis care for one of six residents (Resident R22) and failed to provide consistent and complete communication with the dialysis center for four of six residents (Resident R20, R22, R32, and R61). Findings include: Review of the facility policy Care of a Resident With End Stage Renal Disease (kidney failure) dated 3/27/24, indicated education and training of staff includes the handling of grafts (a synthetic tubing to connect the artery and vein) and fistulas (arteriovenous fistula - a connection made by a surgeon of an artery to a vein for vascular access for dialysis), and agreements will identify how information will be exchanged between facilities. Review of the facility policy Hemodialysis Access Care dated 3/27/24, indicated the general medical nurse should document in the resident's record very shift as follows: location of the catheter,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, nursing staff personnel records, nurse training documentation and staff interview, it was determined that the facility failed to ensure that nursing staff received annual in-service education for five of five nursing personnel (Nurse Aide (NA) Employees E13, E14, and E15, Licensed Practical Nurse (LPN) Employee E16, and Registered Nurse Supervisor (RN) Employee E17). Findings include: The facility In-service training policy dated 3/27/24, indicated that the facility will provide in-service training for all personnel. All mandatory in-service requirements must be completed annually as a condition of continued employment. Training topics include residents ' rights, abuse, neglect and exploitation, behavioral health, infection control, compliance and ethics, effective communication, and quality assurance and performance improvement. Review of NA Employee E13's personnel record indicated she was hired to the facility on [DATE]. Review of NA Employee E13's personnel record did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, personnel files and staff interview it was determined that the facility failed to complete annual nurse aid employee evaluations for two of three sampled records (Nurse aide (NA) Employees E13 and E14). Findings include: Review of facility policy In-Service Training dated 3/27/24, indicated the facility completes a performance review of nurse aides at least every 12 months. Review of NA Employee E13's personnel record indicated she was hired on 10/28/20. Review of NA Employee E13's personnel record indicated the last performance review was 5/3/22. Review of NA Employee E14's personnel record indicated she was hired on 12/8/20. Review of NA Employee E14's personnel record indicated the last performance review was 5/2/22. Interview on 5/23/24, at 1:05 p.m. Human Employee E3 confirmed the facility failed to complete annual nurse aid employee evaluations as required. 28 Pa. Code: 201.18(b)(1) Management.
- Potential for harm · Ecited before2024-05-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, clinical record review, observation, and staff interview, it was determined that the facility failed to implement an infection control program that included a system of surveillance to identify possible communicable diseases or infections for 11 of 12 months (June 2023 - May 2024), and failed to implement enhance barrier precautions for five of five residents (Residents R3, R20, R22, R32, and R61 ) and failed to disinfect equipment, failed to perform hand hygiene between care for one of three residents (Resident R24), and failed to prevent cross contamination during a dressing change for one of three residents (Resident R17). Findings include: Review of facility policy Infection Control Plan dated 3/27/24, indicated the facility will monitor and identify trends or patterns of infection. To provide strategies to mitigate infection control risks while maintaining the quality of life of its residents. Review of facility policy Enhanced Barrier Precautions dated 3/27/24, indicated enhanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's infection control policies and procedures and staff interview, it was determined that the facility failed to implement an antibiotic stewardship program for 11 of 12 months (June 2023 - April 2024). Findings include: Review of facility policy Antibiotic Stewardship dated 3/27/24, indicated antibiotics will be prescribed and administered to residents under the guidance of the facility's antibiotic stewardship program. The purpose of the antibiotic stewardship program is to monitor the use of antibiotics in the residents. Review of the facility's Infection Control surveillance for June 2023 - May 2024, failed to include documentation to indicate that antibiotic monitoring was completed for 11 months (June 2023 - April 2024). During an interview on 5/23/24, at 9:45 a.m. the Director of Nursing confirmed that the facility failed to implement an antibiotic stewardship program that included a system of surveillance to monitor antibiotic use and lab correlation for infections for 11 of 12 months and was unable to produce the tracking records from June 2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0882 — patternDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility records and staff interviews, it was determined that the facility failed to have a designated qualified Infection Preventionist (IP) working at least part time in the facility for six of 12 months June 2023 to November 2023 . Findings include: Review of the regulation 483.80(b) requires the facility to have a designated Qualified Infection Preventionist working at least part time at the facility. Review of former Interim Director of Nursing Employee E18's education records, she completed the required infection control certification on 11/15/23. Review of Registered Nurse Assessment Coordinator (RNAC) Employee E1's education records, she completed the required infection control certification on 11/14/22. During an interview on 5/23/24, at 9:35 a.m. Registered Nurse Assessment Coordinator (RNAC) Employee E1 indicated she took over the Infection Control Program last month (April 2024) when former Interim Director of Nursing Employee (DON) E18 left. Interview with the Director of Nursing on 5/23/24, at 2:13 p.m. confirmed the facility failed to have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, observations and staff interviews it was determined that the facility failed to provide a clean, safe, comfortable, and homelike environment for one of five resident rooms (Resident R58). Findings include: Review of the facility policy Homelike Environment dated 3/27/24, indicated residents are provided with a safe, clean, comfortable, and homelike environment. Review of the admission record indicated Resident R58 was admitted to the facility on [DATE]. Review of Resident R58's Minimum Data Set (MDS - a periodic assessment of care needs) dated 3/21/24, indicated the diagnoses of Parkinson's Disease (disorder of the nervous system that results in tremors), bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs), and myasthenia gravis (a weakness and rapid fatigue of muscles under voluntary control). Observation on 5/20/24, at 10:35 a.m. Resident R58's room indicated a bifold closet door detached from closet and propped…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, newly hired personnel records and staff interview it was determined that the facility failed to properly screen an employee by completing a State background check prior to hire for one out of five personnel records (Dietary Aide Employee E6). Findings include: The facility Background screening investigations policy last reviewed 3/27/24, indicated that the facility conducts employment background screening checks, reference checks and criminal conviction investigation checks on all applications for positions. Background and criminal checks are initiated within two days of an offer of employment or contract agreement and completed prior to employment. Review of Dietary Aide Employee E6's personnel record indicated she was hired 3/22/24. Review of Dietary Aide Employee E6's punch detail report (a form showing when the employee clocks in and out of work) indicated that she worked on 3/26/24 for six hours. Review of Dietary Aide Employee E6's State background check was requested on 3/27/24, five days after the date of hire. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record reviews and staff interviews, it was determined that the facility failed to initiate a thorough investigation for incidents or accidents for two of three residents (Residents R71 and R4). Findings include: The facility Reporting Suspicion of a Crime policy dated 3/27/24, indicated all accidents of incidents involving residents, employees, visitors, vendors, etc., occurring on our premises shall be investigated and reported to the administrator. Review of clinical record indicated Resident R71 was admitted [DATE], with diagnoses which included chronic obstructive pulmonary disease, bipolar disorder, and major depressive disorder. A review of Resident R71's Minimum Data Set (MDS-a periodic assessment of resident care needs), dated 2/20/24, indicated diagnoses remained current. Review of Resident R71 nurse progress notes dated 2/23/24, at 10:56 p.m. revealed that the resident was able to escape the floor and make it to the 5th floor. Review of Resident R71 nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, observation, clinical record, and staff interview it was determined that the facility failed to ensure that residents receive necessary treatment and services to promote healing of a pressure ulcer (PU/PIs- injuries to skin and underlying tissue resulting from prolonged pressure on the skin) for one of four residents (Resident R17). Findings include: Review of the facility policy Dressings - Dry/Clean dated 3/27/24, indicated to verify that there is a physician order for the procedure. Review the resident's care plan, current orders, and diagnoses to determine if there are special resident needs. Review of the admission record indicated Resident R17 admitted to the facility on [DATE]. Review of Resident R17's Minimum Data Set (MDS- a periodic assessment of care needs) dated 4/20/24, indicated the diagnoses of atrial fibrillation (irregular heart rhythm), heart failure (heart doesn't pump blood as well as it should), and coronary artery disease (narrow arteries decreasing blood flow to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, observation, clinical record review, and staff interview, it was determined that the facility failed to provide treatment and services to prevent further decrease in range of motion for two of two residents (Residents R39 and R58). Findings include: Review of the facility policy Assistive Devices and Equipment dated 3/27/24, indicated the facility maintains and supervises the use of assistive devices and equipment for residents. Devices and equipment are maintained on schedule and staff are required to demonstrate competency on the use of devices and equipment. Review of the admission record indicated R39 was admitted to the facility on [DATE]. Review of Resident R39's Minimum Data Set (MDS - a periodic assessment of care needs) dated 3/19/24, indicated the diagnoses of colon cancer, dementia (a general term for loss of memory, language, problem solving and other thinking abilities that are severe enough to interfere with daily life), and high blood pressure. Review of Resident R39's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of resident clinical records and staff interviews it was determined that the facility failed to make certain that appropriate treatment and services were ordered and/or provided for one of three residents with a urinary catheter (Resident R3). Findings include: Review of the facility policy Catheter Care, Urinary last reviewed 3/27/24, indicate check the resident frequently to be sure he or she is not lying on the catheter and to keep the catheter tubing free of kinks, position the drainage bag lower than the bladder at all times to prevent urine from flowing back into the urinary bladder. Review of Resident R3's Minimum Data Set (MDS - a periodic assessment of care needs) dated 2/15/24, indicated admission date of 9/22/21, with diagnoses of heart failure (heart can't pump blood as well as it should), hypertension (high blood pressure), neurogenic bladder (lack of bladder control). Review of Resident R3 physician orders dated 5/14/24, indicate foley catheter size sixteen french with 10cc balloon. Observation 5/20/24, at 11:06 a.m. Resident R3 was sitting in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to ensure Medication Regimen Reviews were completed by a consultant pharmacist at least monthly for one out of six sampled resident records (Resident R14). Findings include: The facility Consultant pharmacist services provider agreement policy last reviewed 3/27/24, indicated that regular and reliable consultant pharmacist services are provided to residents. The consultant pharmacist provides consultation on all aspects of the provision of pharmacy services in the facility. Specific activities that the pharmacist performs includes the medication regiment review of each resident at least monthly. The facility Medication regiment review policy last reviewed 3/27/24, indicated that the drug regiment of each resident is reviewed at least monthly by a licensed pharmacists and includes a reivew of the resident's medical chart. Review of Resident R14's admission record indicated he was initially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies, observations, and staff interviews it was determined that the facility failed to accurately label and date open medications for one of two medication carts (third floor medication cart) and failed to properly store medical supplies and biologicals in one of two medication rooms (third floor medication room). Findings include: The facility Storage of medications dated 3/27/24, indicated that the facility stores all drugs and biologicals in a safe, secure, and orderly manner. Drugs and biologicals are stored in the packaging, containers, or other dispensing systems in which they are received. Drug containers that have missing, incomplete, improper, or incorrect labels are returned to the pharmacy for proper labeling before storing. Discontinued, outdated or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed. During an observation of the third floor medication cart on 5/21/24, at 11:47 a.m. the following was observed: One bottle of ketorolac eye drops no packaging, name, or date opened. One bottle of prednisone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on menu, observations, and staff interviews, it was determined that the facility failed to follow the menu for one of one lunch meal (lunch meal Monday 5/20/24). Findings include: A review of the menu indicated that the posted lunch menu was as follows: Liver,onions Mashed potatoes, gravy Green Bean Apple Cobbler During observation of lunch meal on the 4th floor on 5/20/24, at 12:05 p.m., it was revealed that all of the residents had the following instead: Liver,onions Mashed potatoes, gravy Corn or Carrots Apple Cobbler During an interview on 5/20/24, at 12:30 p.m. Dietary [NAME] Employee E9 confirmed a different lunch menu. He stated We did not have green beans. During an interview 5/21/24, at 2:30 p.m. Director of Dietary Employee E8 confirmed the Registered Dietitian did not approve the menu substitution and the posted menu's were not updated to reflect the change as required. 28 Pa. Code: 211.6(a)(b)Dietary services.
- Potential for harm · Dcited before2024-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, incident reports and staff interviews, it was determined that the facility failed to make certain each resident received adequate supervision that resulted in an elopement (resident exits to an unsupervised or unauthorized area without the facility's knowledge) for one of eleven residents (Closed Record Resident CR1). Findings include: Review of the facility policy Accidents and Incidents dated 12/11/23, indicated all accidents or incidents involving residents, employees, visitors, vendors, etc., occurring on the premises shall be investigated and reported to the Nursing Home Administrator. Review of the facility policy Wandering and Elopements dated 12/11/23, indicated: The facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. -If a resident is missing, initiate the elopement/missing resident emergency procedure. -Determine if the resident is out on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — the official record, unedited, may be distressing
Based on a review of clinical records and staff interview it was determined that the facility failed to ensure the presence of necessary documentation supporting the specific reason for discharge of one of six residents reviewed (Resident R1). Findings include: A review of the clinical record revealed that Resident R1 signed out AMA (Against Medical Advice) of the faciliy on December 1, 2023. Review of the resident's Discharge Summary revealed that the reason for the resident's discharge was for 30 day notice non payment and resident choice. Docmentation provided by the facility indicated the most current Notice of Proposed Involuntary Discharge or Transfer provided was dated September 25, 2023. Inteview with the Nursing Home Administrator on January 10, 2024, at 2:00 p.m. confirmed that the resident's was not provided a current notice for non payment prior to discharging AMA. 28 Pa. Code: 201.29(a)(c) Resident rights
- Potential for harm · Dcited before2023-11-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policies, documents, observations, and resident and staff interviews, it was determined that the facility failed to follow a physician order, provide comprehensive skin assessments for a resident with sutures, and failed to coordinate post surgical appointments for one of three residents with skin impairment (Resident R1). Findings include: The facility Consult/outside appointment policy dated 1/1/23, indicated that the facility will obtain consultations and assist with resident transport to outside appointments on a timely basis in order to assist each resident with attaining and maintaining the individuals highest practicable well-being. All residents will be evaluated on Admission, Re-admission, monthly and as needed by the Primary Care Physician to determine the individual resident need for consultation services. Services not provided onsite at the facility shall be arranged in the community for continuity of care. The facility Wound care policy dated 11/2016, indicated that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility submitted documentation, clinical records, and staff interview, it was determined that the facility failed to make certain allegations of abuse and neglect are thoroughly investigated and report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within five working days of the incident to describe the results of the investigation, for one of two residents. (Resident R1). A review of facility policy Abuse and Neglect - Clinical Protocol, dated 1/18/23, indicated that facility management and staff will institute measures to address the needs of the residents and minimize the possibility of abuse and neglect. The management and staff, with physician support, will address situations of suspected or identified abuse and report them in a timely manner to appropriate agencies, consistent with applicable laws and regulations. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies, clinical records and staff interviews, it was determined that the facility failed to develop a comprehensive care plan for one of five residents (Resident R1). Findings include: A review of facility policy Care Plans, Comprehensive Person-Centered dated 1/18/23, indicated a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. A review of the clinical record revealed that Resident R1 was admitted to the facility on [DATE], with diagnoses Alzheimer's disease (a type of brain disorder that causes problems with memory, thinking and behavior; this is a gradually progressive condition), unspecified dementia with agitation (agitation in dementia is distressed affect that leads to poor moods and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-04-10 · tag F0575 — widespreadPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interview, it was determined that the facility failed to post complete contact information for State Long-Term Care Ombudsman program, and accessible, and complete contact information for Adult Protective Services at the facility as required for three of three locations (First Floor, Nursing Unit Second Floor, and Nursing Unit Fourth Floor). Findings include: During observations completed on 4/7/26, from 12:51 p.m. through 1:10 p.m., on the First Floor and Second and Fourth Floor Nursing Units revealed State Long-Term Care Ombudsman information posted did not include the Ombudsman's name or email address as required. These observations also revealed that Adult Protective Services (APS) information posted did not include APS's name, mailing address, phone number, or email address as required. During an interview on 4/7/26, at 2:13 p.m. the Nursing Home Administrator confirmed that the facility failed to post complete contact information for the State Long-Term Care Ombudsman program and Adult Protective Services as required for three of three locations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-04-10 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interview, it was determined the facility failed to ensure postings of the location Department of Health most recent survey results were readily accessible to residents and visitors for three of three locations (First Floor, Nursing Unit Second Floor, and Nursing Unit Fourth Floor).Findings include: During observations conducted on 4/7/26, from 12:51 p.m. through 1:10 p.m., no postings were observed in the facility identifying the location of the Department of Heath's most recent survey results. During an interview on 4/7/26, at 2:13 p.m. the Nursing Home Administrator (NHA) Stated, The survey results binder broke, it's in my office. During an interview on 4/7/26, at 2:13 p.m. the NHA confirmed that the facility failed to ensure postings of the location Department of Health most recent survey results were readily accessible to residents and visitors for three of three locations (First Floor, Nursing Unit Second Floor, and Nursing Unit Fourth Floor). 28 Pa. Code: 201.14(a) Responsibility of licensee.
- No harm found · C2026-04-10 · tag F0579 — widespreadProvide information about how to apply for and use Medicare and Medicaid benefits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and a staff interview, it was determined that the facility failed to display (for residents and/or their responsible person) written information on how to apply for Medicare and Medicaid benefits and receiving refunds for previous payments covered by Medicare and Medicaid as required, in the building, where postings are available (First Floor, Nursing Unit Second Floor and Nursing Unit Fourth Floor).Findings include: During observations conducted on 4/7/26, from 12:51 p.m. through 1:10 p.m. on the First Floor and Second and Fourth Floor Nursing Units revealed that facility failed to include information on how to apply for Medicare and Medicaid benefits and receiving refunds for previous payments covered by Medicare and Medicaid. During an interview on 4/7/26, at 2:13 p.m. the Nursing Home Administrator confirmed the facility failed to display (for residents and/or their responsible person) written information on how to apply for Medicare and Medicaid benefits and receiving refunds for previous payments covered by Medicare and Medicaid as required, in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$347,202 in federal fines across 3 penalties. 1 Medicare payment denial on record.
- $175,400 — penalty dated 2025-03-13
- $168,384 — penalty dated 2024-05-24
- $3,418 — penalty dated 2024-02-06
- Medicare payment denial — starting 2025-05-14 for 20 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to WECARE CENTERS — 13 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 4 of 5 | 1.9 | +2.1 vs chain |
| Quality measures | 4 of 5 | 3.6 | +0.4 vs chain |
The other 12 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PENNWOOD HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 11/01/2023 |
| GRINSPAN, ARYEH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 40% | since 11/01/2023 |
| KORN, ELI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | since 11/01/2023 |
| WIELGUS, GEDALIAH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 40% | since 11/01/2023 |
| WILLIAMS, CRISTINE | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/08/2025 |
| WECARE HCC LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2023 |
| ANGROOLA, AMARDEEP | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 12/01/2025 |
| 909 W STREET HOLDINGS LLC | Organization | ADP OF THE SNF | — | since 11/01/2023 |
| 909 WEST STREET REALTY LLC | Organization | ADP OF THE SNF | — | since 11/01/2023 |
| A&C EINHORN FAMILY TRUST | Organization | ADP OF THE SNF | — | since 11/01/2023 |
| MCNELLIE, LORI | Individual | ADP OF THE SNF | — | since 11/01/2023 |
CMS files one row per role, so the 23 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $58K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395883. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.