Woodland Park Nursing & Rehab
101 Woodland Park Dr, Shepherd, TX 77371 · Government - Hospital district · 100 certified beds · (936) 628-3388 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $31,330 in federal fines (most recent 2025-07-24)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (57%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.6% | 15.8% | 15.4% | typical |
| Long-stay residents who lose too much weight | 12.9% | 3.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.3% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 17.6% | 0.8% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.6% | 2.4% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 3.3% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 17.1% | 14.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 27.3% | 18.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 97.9% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.5% | 3.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.6% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.8% | 9.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 88.0% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.2% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.9% | 12.3% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.28 | 2.17 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.60 | 2.06 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 7.9–17.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 66.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 16.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.7%CMS range 4.8–16.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.19 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 100 beds and averages 57.6 residents a day — about 58% occupied, or roughly 42 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.94 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.16 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.71 hrs/resident/day on weekends vs 3.03 on weekdays — 11% thinner on weekends. RN hours go from 0.14 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 57% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 15 most serious are shown; the remaining 17 are one tap away and print in full.
- Immediate jeopardy · K2025-07-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 4 of 14 resident reviewed for infection control. (Resident # 3, #29, #37 and #54) The ADON failed to follow infection control procedures on 07/22/25 while providing wound care for Resident #3 who was on EBP. The ADON failed to follow infection control procedures on 07/22/25 after Resident #3's indwelling urethra catheter tubing disconnected from the urinary catheter bag tubing during wound care. The facility failed to ensure Resident #3 was placed in contact isolation on 07/22/25 and failed to ensure staff were made aware of Resident #3 requiring contact isolation until after surveyor intervention on 07/23/25. The ADON failed to follow infection control procedures on 07/22/25 while providing wound care for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-07-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 of 14 (Resident #41) reviewed for quality of care. The facility failed to ensure NP and MD was notified of UA/C&S results for Resident #41 on 01/11/25. The facility failed to ensure a urologist appointment was made for Resident #41 when he was seen at ER on [DATE]. The facility failed to ensure follow-up with the hospital's UA/C&S results on 07/07/25.An Immediate Jeopardy (IJ) was identified on 07/23/2025 at 4:50 p.m. The IJ template was provided to the facility on [DATE] at 5:17 p.m. While the IJ was removed on 07/24/2025, the facility remained out of compliance at a scope of isolated and a severity level of no actual harm with potential for more than minimal harm that is not immediate jeopardy due to the facility continuing to monitor the implementation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-07-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 of 14 residents reviewed for pressure sore management. (Resident #54)The nursing staff failed to document an accurate skin assessment and treat Resident #54's wounds from admission [DATE] through 07/23/2025.This failure could place residents at risk of not receiving appropriate care leading to worsening skin condition.Record review of Resident #54's face sheet, dated 07/18/2025, indicated a [AGE] year-old male admitted to the facility on [DATE]. Relevant diagnoses included diabetes (too much sugar in the blood), obesity (a condition of having too much body fat, which increases the risk of health problems), insomnia (sleep disorder characterized by persistent difficulty falling asleep, staying asleep, or both), and PPM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide supervision and assistance devices to prevent accident for 3 of 10 residents (Resident #1, Resident #2, and Resident #3) reviewed for accidents/supervision. * The facility failed to ensure Resident #1 had interventions in place that addressed Resident #1's Fall Risk Assessment which indicated he was a high risk for falls. Resident #1 had a fall and was sent to the emergency room for assessment. A CT scan of the neck determined he had a fracture of one of the cervical vertebrae. * The facility failed to ensure Resident #2 had interventions in place after she had 2 falls. * The facility failed to ensure Resident #3 had interventions in place that addressed Resident #3's Fall Risk Assessment which indicated she was a high risk for falls after she had a fall. An Immediate Jeopardy (IJ) was identified on 04/23/25 at 04:44 p.m. and the IJ template was provided to the Administrator. While the immediacy was removed on 04/24/25 at 02:50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure each resident received adequate assistance to prevent accidents for 1 of 13 residents (Resident #32) reviewed for accidents. The facility failed to ensure the Van Driver transferred Resident #32 safely out of the facility transport van using the mechanical wheelchair lift. Resident #32 fell out of the facility van and sustained a hematoma (a collection of blood outside of a blood vessel, which is caused by injury or trauma) to the back of her head. This failure could place residents at risk of injuries. Findings included: Record review of a face sheet dated 06/11/24 indicated Resident #32 was an [AGE] year-old female, admitted to the facility on [DATE], and her diagnoses included acute pyelonephritis (a bacterial infection that causes inflammation of the kidneys), cirrhosis of the liver (chronic liver damage from a variety of causes leading to scarring and liver failure), muscle weakness, and difficulty walking. Record review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-10 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 5 of 5 residents (Resident #4, Resident #5, Resident #6, Resident #7 and Resident #8) reviewed for pharmacy services. The facility did not ensure accurate acquiring of Mounjaro (medication used to lower blood sugar-not insulin) for Resident #4, Resident #5, Resident #6, Resident #7, and Resident #8. This failure could place residents at risk for drug diversion and being charged for medications not ordered by their physician. Findings included: Record review of an email dated 04/28/26 at 02:02 p.m. from the FNP to the Administrator indicated the FNP .was writing to bring to your immediate attention a serious medication ordering concern identified during a recent PCC order audit at your facility. The audit revealed that Mounjaro (tirzepatide) had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-24 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use the services of a registered nurse for at least 8 consecutive hours 7 days a week for 1 of 4 quarters of 2024 and 2025 (Quarter 2 - January 01, 2025, through March 31, 2025) PBJ reports reviewed for RN coverage. The facility did not have RN coverage for 01/16/2025. This failure could place residents at risk of lack of nursing oversight and a higher level of care.Findings included: Record review of the CMS PBJ reports indicated:Quarter 2 2025 (January 01, 2025, through March 31, 2025) there were no RN hours on 01/03/25 (Friday), 01/10/25 (Friday), 01/16/25 (Thursday), 03/15/25 (Saturday), and 03/16/25 (Sunday). During an interview on 07/23/2025 2:06 p.m., the DON said she filled out a handwritten time sheet when she worked the floor as the RN supervisor. She said she had to work shifts on the weekends when the scheduled RN was not able to work. She said the facility worked very hard to have an RN 8 hours a day 7 days a week. During an interview on 07/23/25 10:30 a.m., Administrator provided RN time sheets for 8 hours…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-24 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide food that was palatable, attractive and at a safe and appetizing temperature for 1 of 2 meals (lunch) reviewed for palatability and temperature. The facility failed to provide food that was palatable and an appetizing temperature for 1 observed on 07/22/25 (lunch) meal. This failure could place residents at risk of decreased food intake, hunger, and unwanted weight loss. The findings included: Record Review of the daily menu dated on 07/22/25, indicated the lunch meal (A) items included Swiss steak with gravy, roasted potatoes, mixed veggie, and iced tea. During an observation on 07/22/25 at 11:00 a.m., the plate warmer cabinet was not plugged in to the power source. During an observation and interview on 07/22/2025 at 12:25 p.m., the test tray had Swiss steak with gravy, roasted potatoes, mixed veggie. The DM measured temperature of the roasted potatoes at 108 degrees and said not warm enough. She said the food should be at least…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consult with the physician regarding a change in condition for 3 of 14 residents reviewed for physician notification. (Residents #3, #6, and #40)The facility failed to consult physician for Resident #3, #6, and #40 when their BP medications were held for patterns of vital signs being outside the prescribed parameters.These failures could place residents at increased risk for complications due to delayed physician intervention. Findings included:1. Record review of Resident #3's face sheet, dated 07/22/25, reflected Resident #3 was a [AGE] year-old female, originally admitted to the facility on [DATE] with diagnoses which included diabetes (too much sugar in the blood), morbid obesity (a disorder that involves having too much body fat), and hypertension (high blood pressure)Record review of the quarterly MDS assessment, dated 05/21/2025, reflected Resident #3 usually made herself understood and usually understood others. Resident #3 BIMS score was 13,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 14 (Resident #24) residents reviewed for pain. The facility failed to administer Resident #24's pain medication for scheduled doses on 04/27/25 at 10:00 p.m., 04/28/25 at 8:00 a.m., 2:00 p.m. and 10:00 p.m.Resident #24's pain was not assessed 41 of 90 scheduled times of pain intensity level assessments for April 2025. This failure could place residents at risk for increased pain and decreased quality of life. Findings included: Record review of the face sheet dated 07/24/2025 indicated Resident #24 was admitted on [DATE], he was [AGE] years old with diagnoses including muscular dystrophy (genetic diseases that cause progressive weakness and loss of muscle mass) and abnormalities of gait and mobility. Record review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food was prepared in a form designed to meet individual needs for 1 of 14 residents (Resident #28) reviewed for meals. The facility failed to ensure that Resident #28 was served meat and vegetables that were the proper texture. This deficient practice could affect residents by placing them at risk for choking and weight loss. The findings were: 1.Record review of Resident #28's admission record dated 07/24/25 indicated Resident #28 was admitted on [DATE], was [AGE] year-old female with diagnoses of severe intellectual disability (delayed motor, language and social accomplishments), anxiety disorder (intense excessive fear), cognitive communication deficit (difficulties in communication), and dysphagia oropharyngeal phase (difficulty swallowing that originates in the mouth). Record review of the physicians' orders indicated Resident #28 dated July 2025 indicated the diet order with start date of 03/14/25 was low concentrated sweets…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food under sanitary conditions for 1 of 1 main facility kitchen. The facility failed to ensure items stored in the refrigerator, and in the dry storage were labeled and discarded by the expiration date. The facility failed to ensure all staff wore hair restraints which covered all hair while in the kitchen. These failures could place residents who ate food from the kitchen at risk of foodborne illness. Findings included: During observations on 07/21/25 at 8:00 a.m., in the refrigerator revealed: white and yellow mushy substance in a 6 oz round container covered with tin foil in the fridge not labeled. 3 green jalapenos in a round 6 oz circle container uncovered and not labeled inside the refrigerator noted. During an interview on 07/21/25 at 8:20 a.m., [NAME] OO said the white and yellow mushy substance in a 6 oz round container covered with tin foil in the fridge not labeled and 3 green jalapenos in a round 6 oz circle container uncovered and not labeled should have not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective pest control program so that the facility is free of pests for 1 of 1 kitchen reviewed for environmental conditions. The facility failed to have pest control effectively treat the kitchen for flies on 07/22/25 during lunch meal. This deficient practice could place residents at risk of exposure to pests, diseases, infections, and diminished quality of life. Findings included: During an observation and interview on 07/22/25 at 11:35 a.m., Dietary staff JJ was cutting the pies and wrapping individual pieces for lunch, there were 3 flies flying around the prep area. A fly landed in the middle of the pie and DM saw the fly land on the pies, she went and stopped dietary aide JJ from using the pie the fly landed on. The DM placed the pie out of the way and said that will be thrown away. The DM said that every Friday the kitchen received groceries, and they fight flies several days after deliveries every week. The DM said she was not sure what else could be done for the flies. She said pest…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received respect and dignity in a manner that promotes maintenance or enhancement of his or her quality of life for 2 of 14 (Resident #14 and Resident #28) residents reviewed for dignity.*The facility failed to ensure Resident #14 was treated with dignity and respect when CNA W told her in public to go to the bathroom before lying down in bed.*The facility failed to give and maintain dignity for Resident #28 by CNA N standing up assisting Resident #28 with feeding instead of sitting down to assist with feeding. This failure could negatively affect and impact residents' quality of life as a result of not giving residents respect and dignity. Findings included: 1. Record review of Resident #14's face sheet dated 07/23/25 indicated she was admitted on [DATE] and readmitted [DATE], was a [AGE] year-old female with diagnoses of bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to assure that each resident receives an accurate assessment reflective of the resident's status at the time of the assessment for Resident #54. The facility failed to ensure Resident #54's Nursing admission Assessment was complete and reflected the resident's status at the time of the assessment. Resident #54's Nursing admission Assessment was incomplete due to unanswered medical history information. This failure could place the residents at risk for not receiving the appropriate care and services. Record review of Resident #54's face sheet, dated 07/18/2025, indicated a [AGE] year-old male admitted to the facility on [DATE]. Relevant diagnoses included diabetes (too much sugar in the blood), obesity (a condition of having too much body fat, which increases the risk of health problems), insomnia (sleep disorder characterized by persistent difficulty falling asleep, staying asleep, or both), and PPM (permanent pacemaker - a small battery-powered medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 17 citations
- Potential for harm · D2025-07-24 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality of care and the facility failed to provide the resident and their representative with a summary of the baseline care plan for 1 of 14 residents (Resident #54) reviewed for new admissions The facility failed to develop and accurately complete a baseline care plan within 48 hours of admission for Resident #54, and they failed to give a copy to him or his representative. This failure could lead to residents not receiving necessary care and decreased quality of life. Record review of Resident #54's face sheet, dated 07/18/2025, indicated a [AGE] year-old male admitted to the facility on [DATE]. Relevant diagnoses included diabetes (too much sugar in the blood), obesity (a condition of having too much body fat, which increases the risk of health problems),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pharmaceutical services to ensure the accurate administration of medications for 1 of 14 residents (Resident #54) reviewed for medication administration, in that: Resident #54 missed scheduled doses of 9 different medications due to availability from the pharmacy. This failure could place the residents at risk of not receiving necessary medications and a decline in health.Record review of Resident #54's face sheet, dated 07/21/25, reflected Resident #54 was a [AGE] year-old male, admitted to the facility on [DATE] with diagnoses which included diabetes, obesity, insomnia (a sleep disorder characterized by difficulty falling asleep), and spondylolisthesis (a spinal disorder in which a vertebra slips forward onto the bone below it). Record review of the 5-day and admission MDS assessment were not available and were in progress due to new admission to facility on 07/18/2025. Record review of Resident #54's baseline care plan dated 07/18/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-24 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure all drugs and biologicals were stored in accordance with currently accepted professional principles for 1 of 1 treatment cart reviewed for storage of drugs and biologicals. The facility failed to ensure the treatment cart was locked and secured when left a medication cart unattended unlocked and unsecured on 07/22/25. This failure could place residents at risk of medication misuse or drug diversion. The findings included: Observation and interview on 07/22/25 at 8:09 a.m. revealed the treatment cart was left unlocked and unattended in front of the nurse's station, facing out into the main pathway where 2 residents were observed sitting in wheelchairs to the side of the treatment cart. Further observation revealed no staff at the nurse's station. The treatment cart contained antiseptic solution, which was labeled keep out of reach, 2 spray bottles of wound cleaner, bandages and dressings. The ADON walked up to the State Surveyor and said the treatment cart was left open by accident. The ADON said she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to coordinate assessments with the PASRR program, including incorporating the recommendations from the PASRR evaluation report into a resident's care planning for 1 of 2 residents reviewed for PASRR assessments. (Resident #2) The facility did not provide and arrange for a specialized customized manual wheelchair for Resident #2 as recommended and agreed upon by the IDT within the time frame set by PASRR. This failure could place residents who are PASRR positive at risk of not receiving the necessary services/DME that would enhance their quality of life. Findings included: Record review of a face sheet dated 04/23/25 indicated Resident #2 was a [AGE] year-old female initially admitted to the facility on [DATE] and readmitted on [DATE]. Her diagnoses included cerebral palsy (congenital disorder of movement, muscle tone, or posture due to abnormal brain development), schizoaffective disorder (mental health condition with a combination of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-15 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure appropriate information was communicated to the receiving health care institution or provider for 1 of 3 residents (Resident #1) reviewed for discharge communication documentation. Resident #1 was discharged to her home on [DATE]. She did not receive home health services until 07/09/24. The facility did not ensure the HHA received the required information prior to Resident #1's discharge. This failure placed residents at risk of not receiving necessary care and services. Findings included: Record review of Resident #1's face sheet dated 07/12/24 indicated she was a [AGE] year old female admitted on [DATE] and her diagnoses included sepsis (the body's extreme reaction to an infection), cerebral infarction (stroke), malignant neoplasm of overlapping sites of left breast (cancerous tumor), diabetes (high blood sugar), acute kidney failure (unable to filter waste products from the blood), and unspecified multiple injuries. Record review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-12 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use the services of a registered nurse for 8 at least consecutive hours 7 days a week for 2 of 4 quarters of 2023 (Quarter 4 July 01, 2023 through September 30, 2023 and Quarter 1 October 01, 2023 through December 31, 2023) PBJ reports reviewed for RN coverage. The facility did not have RN coverage for 07/08/2023, 10/07/2023, and 10/08/2023. This failure could place residents at risk of lack of nursing oversight and a higher level of care. Findings included: Record review of the CMS PBJ reports indicated: * Quarter 4 2023 (July 01, 2023 through September 30, 2023) there were no RN hours on 07/08/23 (Saturday). * Quarter 1 2023 (October 01, 2023 through December 31, 2023) there were no RN hours on 10/07/23/10 (Saturday) and 01/08/23 (Sunday). During an interview on 06/12/24 07:50 a.m., the DON said PBJ reports were submitted by the facility's corporate office. She said on 07/08/23 the facility had contracted an agency RN to work, and the RN did not call to say she could not work and did not show up for her shift. She said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-12 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure assessments accurately reflected the status for 3 of 13 residents reviewed for assessments. (Residents #04, #10, and #41). The facility failed to complete an accurate resident assessment for Resident #04, #10, and #41's. The resident assessment indicated they received anticoagulant medications; however, the residents did not receive anticoagulants. This failure could place residents at risk of not having individual needs met and a decreased quality of life. Findings included: 1. Record review of a face sheet dated 06/11/24 indicated Resident #04 was a [AGE] year-old male admitted on [DATE] and readmission date of 04/16/2024. His diagnoses included anxiety and infection of his lower right leg. Record review of physician orders dated June 2024 for Resident #04 included aspirin (antiplatelet medication) 81 MG daily and clopidogrel (antiplatelet medication) 75 MG daily both with a start date of 04/10/24. There was not an order for an anticoagulant.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain grooming, and personal and oral hygiene for 1 of 13 residents (Resident #10) reviewed for ADLs. The facility failed to ensure Resident #10 received a shower on 06/01/24, 06/04/24 and on 06/06/24. This failure could place the residents at risk of not receiving the care and services to maintain their highest level of physical, mental, and psycho-social well-being. Findings included: Record review of Resident #10's face sheet dated 06/11/24 indicated she was [AGE] years old, admitted on [DATE] and readmitted on [DATE], with diagnoses including muscle weakness and unsteady gait. Record review of the admission MDS assessment dated [DATE] indicated Resident #10's BIMS score was 13 indicating intact cognition. She made herself understood and understood others and required partial/moderate assistance from staff for showering. No…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-10 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week for 10 of 10 months reviewed. (August 2022 through May 2023) * The facility did not have RN coverage for Saturdays (SA) and Sundays (SU) in August 2022, September 2022, October 2022, November 2022, December 2022, January 2023. * The facility did not have RN coverage for 11/24/22 (Thanksgiving Day). * The facility did not have RN coverage for 7 days in February 2023. * The facility did not have the required eight consecutive hours of RN coverage for 4 days in March 2023. * The facility did not have RN coverage for 8 days in April 2023. * The facility did not have RN coverage for 2 days in May 2023. This failure could place residents at risk by leaving staff without supervisory coverage for RN specific nursing activities and for coordination of events such as an emergency care and disasters. Findings included: Record review of the CMS Payroll Based Journal report for the 4th quarter of 2022 (July1, 2022 through September 30, 2022)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-10 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the right to formulate an advance directive was provided for 4 of 5 residents reviewed for advanced directives. (Residents #16, #23, #31, and #50) * The facility did not have a valid Out of Hospital-Do Not Resuscitate (OOH-DNR) for Residents #16, #23, #31, and #50 This failure could place residents at risk of lifesaving procedures performed against their wishes resulting in bruising, broken ribs, electrical shocking of the heart, having a tube placed in the throat and provided artificial breathing methods, and possibly being brought back to life in an unaware and unresponsive state. Findings included: 1. Record review of a face sheet dated [DATE] indicated Resident #16 was a [AGE] year-old male admitted on [DATE]. His diagnoses included cerebral palsy and diabetes. He was designated as DNR (do not resuscitate). Record review of the EMR and hard chart for Resident #16 had a scanned OOH-DNR dated [DATE] with witness signatures of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary care and services to maintain the highest practicable psychosocial well-being consistent with the resident's comprehensive assessment and plan of care for 1 of 1 resident reviewed for quality of life. (Resident #51) The facility did not ensure Resident #51's orthopedic appointment report and orders were received and initiated causing a delay in her receiving physical therapy services as ordered by her orthopedic physician. This failure could contribute to residents decline in physical and psychosocial well-being. Findings included: Record review of a face sheet dated [DATE] indicated Resident # 51 was a [AGE] year-old female, admitted on [DATE]. Her diagnoses included fractured wrist and hand, fracture of the left socket of the hipbone, condition in which bones become weak and brittle, a mental health disorder characterized by persistently depressed mood or loss of interest in activities causing significant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-10 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an effective pest control program for 1 of 1 kitchen reviewed for the environment. The facility did not maintain an effective pest control program to ensure the kitchen was free of fruit flies. This failure could place residents at risk of potential spread of infection, cross-contamination, food-borne illness, and decreased quality of life. Findings included: During an observation and interview on 05/08/23 and started at 08:30 a.m., The DM pulled out a large box that contained approximately 8 bunches of 5-6 bananas each, and there were approximately 120 fruit flies flew out of the box. Approximately 20 flew to a standing cart that had trays of cookies and 2 of 3 trays were not covered and the fruit flies landed on the exposed cookies. The DM said there should not be fruit flies in kitchen at all, and the food would be thrown away. She denied knowing there were fruit flies in the kitchen and said the dietary staff were to report any pest to her and none had been reported. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure an accurate MDS was completed for 2 of 16 residents reviewed for MDS assessment accuracy. (Residents #23 and #46) * The facility did not code Residents #23 and #46 for a daily use of a wander/elopement alarm on the MDS. This failure could place residents at risk for not receiving the appropriate care and services to maintain the highest level of well-being. Findings included: 1. Record review of a face sheet dated 05/10/23 indicated Resident #23 was an [AGE] year-old female admitted on [DATE]. Her diagnoses included progressive disease that destroys memory and other important mental functions, and loss of cognitive functioning. Record review of the physician orders dated March 2023 indicated Resident #23 had an order dated 01/26/23 for a Wander Guard alarm bracelet day and change every three months. Record review of an MDS dated [DATE] indicated Resident #23 under Section P Restraints and Alarms had wander/elopement alarm marked as not used. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program to the maximum extent practicable to avoid duplicative testing and effort for 1 of 5 residents (Resident #2) reviewed for PASARR. The facility failed to refer Resident #2 for PASARR Level II assessments after their PL 1 (PASARR Level 1 Screening) was negative but had a diagnosis of bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration). This failure could place all residents who had a mental illness at risk for not receiving needed assessment, care, and specialized services to meet their needs. Findings included: Record review of face sheet dated May 2023 indicated Resident #2 was a [AGE] year-old female admitted to the facility on [DATE] with a diagnosis of bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs). Record review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 1 of 16 residents (Resident #36) reviewed for comprehensive care plans. The facility failed to develop a care plan for Resident #36's anticoagulant medication, Apixaban. This failure could place residents at risk of not receiving the appropriate care and services to maintain their highest level of well-being. Findings included: Record review of a face sheet indicated Resident #36 was a [AGE] year-old female admitted [DATE] and readmitted [DATE] with diagnosis including atrial fibrillation (an irregular and often rapid heart rhythm that can lead to blood clots in the heart and increased the risk of a stroke). Record review of a quarterly MDS dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-10 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure each resident's drug regimen was free of unnecessary medication for 1 of 16 residents reviewed for unnecessary medication (Resident #36) The facility did not monitor Resident #36 for side effects of the anticoagulation medication apixaban (a blood thinning medication). This failure could place the residents at risk for adverse consequences of the anticoagulant medication. Findings included: Record review of a face sheet indicated Resident #36 was a [AGE] year-old female admitted [DATE] and readmitted [DATE] with diagnosis including atrial fibrillation (an irregular and often rapid heart rhythm that can lead to blood clots in the heart and increases the risk of a stroke). Record review of a quarterly MDS dated [DATE] indicated Resident #36 had a BIMS score of 6, indicating severely impaired cognition and received an anticoagulant medication 4 of 7 days. Record review of the physician orders dated May 2023 indicated Resident #36 was prescribed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-04-24 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Deficiency Text Not Available
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$31,330 in federal fines across 2 penalties.
- $18,915 — penalty dated 2025-07-24
- $12,415 — penalty dated 2024-06-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to GULF COAST LTC PARTNERS — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 3.0 | -2.0 vs chain |
| Staffing | 1 of 5 | 1.6 | -0.6 vs chain |
| Quality measures | 2 of 5 | 2.6 | -0.6 vs chain |
The other 19 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| MURRELL, EDWARD | Individual | CORPORATE OFFICER | since 01/15/2024 |
| SHEPHERD LTC PARTNERS INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 01/15/2024 |
| BERGERON, BOBBY | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/15/2024 |
| NICHOLSON, LOUIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/15/2024 |
| SHEPHERD KTFW, LLC | Organization | ADP OF THE SNF | since 01/15/2024 |
| GRAHAM, ALAN | Individual | ADP OF THE SNF | since 01/21/2008 |
| KAZIGO, NAKIZITO | Individual | ADP OF THE SNF | since 03/01/2025 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 675484. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.