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Avina on 32nd

8633 32nd Ave, Kenosha, WI 53142 · For profit - Limited Liability company · 110 certified beds · (262) 694-8300 Medicare & Medicaid certified

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Flagged for abuse1 immediate-jeopardy citation$26,322 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0602), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $26,322 in federal fines (most recent 2024-11-20)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
8207 22nd Avenue
Pharmacy
3207 80th St · (262) 697-5744 · Call to confirm hours
Grocery
3207 80th St · (262) 694-7200 · Call to confirm hours
Park
8801 32nd Ave · (262) 653-4080 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.5%16.1%15.4%better
Long-stay residents who lose too much weight5.7%5.1%5.4%typical
Long-stay residents with a catheter left in their bladder1.1%2.1%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.7%2.7%2.0%worse
Long-stay residents with depressive symptoms3.0%5.7%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.6%3.3%3.3%better
Long-stay residents whose ability to walk worsened13.0%18.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.6%16.9%18.9%better
Long-stay residents given the seasonal flu vaccine88.5%95.0%95.3%typical
Long-stay residents with pressure ulcers5.9%5.0%4.7%worse
Long-stay residents with worsening bladder/bowel control11.5%24.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table20.3%15.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine60.9%82.2%79.4%worse
Short-stay residents rehospitalized after admission19.4%23.1%22.6%better
Short-stay residents with an outpatient ER visit33.6%15.5%12.0%worse

‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.0%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
42.9%U.S. median 56.6%
Met the expected recovery
0.12U.S. median 0.30
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.02hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 42.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.12 therapist hours per resident per day in 2025Q4 — more than 9% of the 13,714 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 14% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.0%CMS range 31.7–59.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 5.6–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge28.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge33.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.—
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.2%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.3–14.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.061.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.44
RN hours/ resident / day
0.67
LPN hours/ resident / day
1.79
Aide hours/ resident / day
2.89
Total nurse hours/ resident / day
0.31
RN hoursweekends
48.6%
Total nursing turnover
—
RN turnover

How full it usually is: this home is certified for 110 beds and averages 60.3 residents a day — about 55% occupied, or roughly 50 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.89 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.44 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.79 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.18 hrs/resident/day on weekends vs 2.98 on weekdays — 27% thinner on weekends — a notable drop. RN hours go from 0.52 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9 ↑
deficiencies at the latest standard inspection (2026-06-30)
8
at the previous standard inspection (2024-11-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · J2024-11-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility did not ensure that 13 of 13 residents reviewed for smoking and/or vaping (R2, R3, R299, R36, R299, R14, R37, R34, R31, R32, R22, R31, R150, R38, R149, R43, and R36) and one resident reviewed for transfers (R199) were provided with an environment that was free of accident hazards and/or provided with appropriate supervision. R2 was allowed to vape (use an electronic cigarette) while using oxygen in her room instead of being restricted to designated smoking areas away from oxygen. In addition, the facility allowed charging of the e-cigarette in the resident's room. R3 is severely cognitively impaired. R3 was allowed to smoke without supervision and was allowed to smoke outside of the designated area. There was no safety equipment in the area where R3 was observed smoking. R299 smokes unsupervised. When R299 goes outside, R299 is unable to re-enter the building independently; he must wait for staff to come and let him back inside. Facility failure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-30 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not employ sufficient staff with the appropriate competencies and skill sets to carry out the functions of the food and nutrition services.Dietary Manager (DM)-G did not have a qualified certificate to manage the kitchen.This deficient practice had the ability to affect all 50 residents who receive meals from the kitchen.Findings include:On 6/23/26 at 11:04 AM, DM-G provided Surveyor a copy of their certificate of completion for Food Safety for Handlers. DM-G stated they are working on getting a manager certificate. Surveyor confirmed that DM-G's certificate is not a national certification for food service management and safety from a national certifying body. Surveyor noted DM-G's hire date was documented as 9/20/2023.On 6/23/26 at 1:28 PM, Surveyor interviewed DM-G, who confirmed they have not started a course yet, but they plan to do a certified food manager course. DM-G stated their previous certificate expired in 2020 and has not been renewed since then. DM-G denied having an associate's degree in food service or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-06-30 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure accurate mandatory submission of staffing information based on payroll data in a uniform electronic format to the Centers of Medicare and Medicaid Services (CMS).Staffing information for Fiscal Year Quarter 2 2026 (January 1, 2026 - March 31, 2026) of the Payroll Based Journal (PBJ) was not accurately submitted to CMS.This deficient practice has the potential to affect all 51 residents residing in the facility.Findings include:The CMS Electronic Staffing Data Submission Payroll-Based Journal, Long-term Care Facility Policy Manual, dated June 2022, documents: Chapter 1: Overview, 1.1 introduction .(U) mandatory submission of staffing information based on payroll data in a uniform format. Long-term care facilities must electronically submit to CMS complete and accurate direct care staffing information, including information for agency and contract staff, based on payroll and other verifiable and auditable data in a uniform format according to specifications established by CMS .1.2 Submission Timelines and Accuracy.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-30 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility did not implement written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property.The facility did not conduct a background information disclosure (BID) every four years for certified nursing assistant (CNA)-M or CNA-V.This has the potential to affect residents who may receive care from CNA-M or CNA-V.Findings include:The facility policy titled Abuse, Neglect, and Exploitation with implemented date 1/2026 and revised date 2/25/26 documents: . Policy: it is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Screening . potential employees will be screened for a history of abuse, neglect, exploitation, or misappropriation of resident property. background, reference, and credentials' checks shall be conducted on potential employees, contracted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-30 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility did not ensure residents are free from unnecessary psychotropic or antipsychotic medications for 2 (R3 and R9) of 5 sampled residents.R3 had orders to decrease Abilify (Aripiprazole) which was incorrectly transcribed, resulting in an increase of the medication. Specific behaviors explaining the need for the medication and to justify the increase in the medication were not identified and documented.R9 had orders for Quetiapine Fumarate (Seroquel) scheduled at bedtime and every 12 hours PRN (as needed) upon admission to the facility. The scheduled dose was increased twice within 2 months with no evidence of behaviors to justify the increase in dosage and the PRN order extended beyond 14 days. In addition, Haloperidol PRN was ordered and extended beyond 14 days. There was no evidence of behaviors to justify use of the medication.Findings include:The facility policy titled Use of Psychotropic Medication(s) dated 1/1/26 documents (in part) . It is the intent of this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure 3 (R34, R4, and R46) of 5 residents with an allegation of abuse or involved in a resident-to-resident altercation were reported to the State Survey Agency within the required reporting timeframe. *R34 informed facility staff that Certified Nursing Assistant, (CNA)-Y, was rough with cares. This allegation of abuse was not reported to the State Survey Agency. *A resident-to-resident altercation involving R4 and R46 was not reported to the State Survey Agency within the required reporting timeframe. Findings include: The facility policy with a last reviewed/revised date of 2/25/26 and titled, Abuse Neglect and Exploitation documents, in part: . The facility will have written procedures that include: Reporting of all alleged violations to the Administrator, State Agency and to all other required agencies. within specified timeframes: Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility did not ensure an allegation of abuse and a resident-to-resident altercation was thoroughly investigated for 1 (R34) of 5 sampled residents reviewed for allegations of abuse.*R34 informed facility staff that Certified Nursing Assistant, (CNA)-Y, was rough with cares. This allegation of abuse was not thoroughly investigated.Findings include:The facility policy with a last reviewed/revised date of 2/25/26 and titled, Abuse Neglect and Exploitation documents, in part: . An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. Written procedures for investigation include: Identifying staff responsible for the investigation. Investigating different types of alleged violations. Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and others who might have knowledge of the allegation. Focusing the investigation on determining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-30 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility did not ensure that residents received proper foot care and treatment, in accordance with professional standards of practice, including to prevent complications from the resident's medical condition(s) and assisting the resident in making necessary appointments with qualified healthcare providers such as podiatrists for 1 of 1 (R34) residents reviewed for foot care.*Facility staff found that R34 had an ingrown toenail in August of 2026. R34 developed multiple infections due to the ingrown toenail. R34's Wound MD-W, R34's Nurse Practitioner (NP)-X and emergency room physicians all recommended that R34 be referred to a podiatrist for care and treatment. Facility staff did not always follow the doctor's recommendations for treatment and did not provide podiatry services until February 2026. Surveyor observed R34's toe nails to be long and unkept.Findings include:The facility policy dated 1/1/26 documents, in part: It is the policy of this facility to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-30 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not comprehensively assess a resident after applying bed mobility devices for 1 of 1 sampled residents' (R7) reviewed for mobility devices.*R7 was assessed to have bed rails to aid in positioning. R7's use of bed rails was not included in R7's care plan. R7 did not have a physician order for the bed rails and R7 was not assessed quarterly for the continued need for the bed rails.Findings include:The facility's policy titled Proper Use of Bed Rails, dated 4/30/2025, documented It is the policy of this facility to utilize a person-centered approach when determining the use of bed rails. Appropriate alternative approaches are attempted prior to installing or using bed rails. If bed rails are used, the facility ensures correct installation, use, and maintenance of the rails. The resident assessment must include an evaluation of the alternatives that were attempted prior to the installation or use of a bed rail. The resident assessment must also…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-03 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to support the residents' right to voice a grievance or complaint without discrimination or reprisal. The failure created the potential for residents not to file a grievance or complaint as there were no means to do so anonymously or without staff knowledge. This had the potential to affect a pattern of 54 residents who resided at the facility (R8, R9, R10, R11).Findings include:During a Resident Group Interview on 10/01/25 at 2:00 PM with four alert and oriented residents (Resident (R) 8, R9, R10, and R11), it was stated that the Resident Council had requested a Grievance Box be installed with Grievance forms attached so that the residents were able to file a grievance anonymously if desired. Review of the monthly Resident Council minutes revealed the following:06/14/25 - . Council Members, Residents, would like to know the grievance policy and would like grievance forms available at all times without having to ask the staff . Administrator informed Council Members and Residents forms will be placed at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-03 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure one of 12 sampled residents (Resident (R) 8) was free from misappropriation of property. The failure to prevent misappropriation of property created the potential for additional misappropriation to have occurred for other residents.Findings include:Review of the admission Record located under the Profile tab in the electronic medical record (EMR) revealed R8 was admitted on [DATE] with diagnoses that included flaccid hemiplegia affecting left nondominant side.Review of R8's quarterly Minimum Data Set (MDS), located under the MDS tab in the EMR, with an Assessment Reference Date (ARD) of 08/20/25, revealed R8 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated R8 was cognitively intact.During a resident group interview on 10/01/25 at 2:00 PM with four alert and oriented residents (R8, R9, R10, and R11), R8 said she had an antenna stolen from outside her room where it had been magnetically mounted.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Dcited before2025-12-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to report an allegation of misappropriation of property for one of 12 sampled residents (Resident (R) 8). The failure to report allegations of misappropriation created the potential for additional misappropriation to have occurred for other residents.Findings include:Review of the admission Record located under the Profile tab in the electronic medical record (EMR) revealed R8 was admitted on [DATE] with diagnoses that included flaccid hemiplegia affecting left nondominant side.Review of R8's quarterly Minimum Data Set (MDS), located under the MDS tab in the EMR, with an Assessment Reference Date (ARD) of 08/20/25, revealed R8 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated R8 was cognitively intact.During a resident group interview on 10/01/25 at 2:00 PM with four alert and oriented residents (R8, R9, R10, and R11), R8 said she had an antenna stolen from outside her room where it had been magnetically mounted. R10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-29 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and review of facility policy, the facility failed to ensure 13 residents [(R)4, R16, R17, R18, R19, R20. R21, R22, R23, R24, R25, R26, and R27] out of a census of 43 Resident reviewed for misappropriation was free from abuse in the sample of fifteen residents. This failure had the potential for psychosocial impairment from the loss of resident funds by a staff member. Findings include: Review of the facility's reported incident revealed that the former Business Office Manager (FBOM) was alleged to have been taking monies out of the resident trust for personal gain; at which time the BOM was immediately removed from the facility and all access to resident trust was suspended. The report also revealed that the facility reported the incident timely and conducted a thorough investigation identifying thirteen residents that had discrepancies with their trust account. The review also revealed that residents that maintained funds in the resident trust account had not had any issues with receiving money when requested. During an interview on 05/28/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and facility policy review, the facility failed to ensure food was properly labeled and dated as to when they expired, and all expired foods were disposed of in accordance with professional standards for food service safety as required for 51 census residents who received meals from the facility kitchen. These failures had the potential to lead to food-borne illness among all facility residents. Findings include: Review of a facility's policy titled, Food Storage, dated March 2022, revealed Food will be purchased in quantities that can be stored properly, and arranged in food groups for organized storage and inventory .Old stock is always used first .Food should be dated as it is placed on the shelves .Date marking will be visible on all high-risk food to indicate the date by which a ready-to-eat .All containers must be legible and accurately labeled and dated. During an initial kitchen observation with DA O (Dietary Aide) and DM P (Dietary Manager) on 11/16/24 from 10:29 AM to 10:50 AM, it was revealed: -The walk-in refrigerator had six one-quart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-20 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and facility policy review, the facility failed to ensure 6 of 28 resident rooms on 2 of 4 halls had been maintained in a safe and homelike manner. Findings include: Review of facility's policy titled, Safe and Homelike Environment, revised 11/19/24, revealed no procedure for the upkeep of the resident rooms. During an observation and interview on 11/16/24 at 11:00 AM, in room [ROOM NUMBER], an area of unpainted dry wall plaster was noted behind the resident's bed. R37 stated he did not remember how long the unpainted area had been there. He stated he would like the area painted. During an observation on 11/16/24 at 12:45 PM, room [ROOM NUMBER] was noted to have a hole in the wall to the left of the window. The hole was approximately four inches wide by two feet long. CNA F (Certified Nursing Assistant) and CNA G stated they had not noticed the hole in the wall. An observation and interview on 11/16/24 at 11:32 AM revealed wall damage in resident room [ROOM NUMBER]. There was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-20 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to ensure 1 of 1 resident (R3) reviewed for self-administration of medications out of a total sample of 31 had been assessed for self-administration of medications, had a physician's order for the self-administrator, and had care plan interventions identified and implemented related to self-administration of medications. Failure to assess and care plan residents for self-administration of medications increases the potential of medication errors for residents. Findings include: Review of the facility's policy titled, Self-Administration of Medications, revised January 2018, indicated, .In order to maintain the resident's high level of independence, residents who desire to self-administer medications are permitted to do so if the facility's interdisciplinary team has determined that the practice would be safe for the residents and other residents of the facility and there is a prescriber's order to self-administer. Procedures: A. If the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that 1 of 1 resident (R100) reviewed for suprapubic catheters was provided with appropriate care. The facility did not have an indication for the catheter and failed to ensure there were physician orders for catheter care. In addition, the facility failed to ensure that R100's care plan included the appropriate type of catheter, and that the catheter had a privacy bag. Findings include: R100 was admitted to the facility on [DATE]. R100's hospital Medicine admission History and Physical, dated 11/08/24, included a history of .cystocele (prolapsed bladder) repair .suprapubic catheter, 09/23 . Review of hospital Patient Discharge Summary, dated 11/14/24 indicated, .Presenting for multiple days of progressive altered mental status per patient and family. Initial workup in the emergency department showed .a urinalysis concerning for possible UTI (Urinary Tract Infection) (patient does have a suprapubic catheter) .Urine culture…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-20 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that 2 of 4 residents (R42 and R149) reviewed for pain management out of a total sample of 31 received pain medications consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. R42 rated pain at a 6.5 out of 10 and stated that anything over 4 was unacceptable for them. Nursing staff were alerted to R42's request for pain medication at 3:38 PM. R42 did not receive pain medication until 4:15 PM. During that time, R42 verbalized she had pain, and was observed to be moaning and rocking. R149 was experiencing pain rated at an 8 or 9 out of 10. R149 had requested pain medication and it took nursing staff over an hour to respond with the medication. When staff responded with the medication, R149's pain rating had increased to 10 out of 10. Findings include: Review of the facility's policy titled, Management of Pain, dated 10/12/22, indicated, .The purpose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility did not ensure that staff accurately administered medications for 1 of 31 sampled residents (R9). CMT M (Certified Medication Tech) did not mix compounded insulin for R9 prior to administering it. Failure to do so could result in an inaccurate proportion of short or long acting insulin being given. Findings include: Review of the Novolog 70/30 manufacturer's instructions, provided by the facility, revealed 70/30 insulin was a .mixture of 70% intermediate-acting insulin (isophane) and 30% short-acting insulin (regular). Before using, gently roll the vial or cartridge, turning it upside down and back 10 times to mix the medication. Do not shake the container . Review of the facility's undated policy titled, Registered Nurse (RN) Delegating Tasks to Medication Aides stated, .the responsibility and authority to decide what the aide can and cannot do. The RN may decide to delegate a task that was not taught to the aide (insulin injections, for example).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, record review, and facility policy review, the facility failed to complete catheter care, wound care, and/or medication administration in a manner to prevent cross contamination for 2 of 31 sampled residents (R35 and R100) on 4 separate occasions. Findings include: Review of the facility's policy titled, Hand Hygiene/Handwashing, dated 05/17/22, revealed no information related to when to don and doff gloves. The policy did state to perform hand hygiene after removing gloves. Review of the facility's policy titled, Dressing Change-(Clean/Non-Sterile, dated 05/17/22, revealed, .Bring supplies into resident's room. Individual resident supplies may be placed on the over bed table after it has been disinfected and/or a protective barrier placed on the table .Prepare/open any necessary supplies and place on top of clean barrier . 1. R35 was readmitted to the facility on [DATE] with diagnoses that included traumatic brain injury. R35's Care Plan dated 09/19/24 revealed a focus area for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility did not ensure that 1 (R1) out of 3 residents who currently had pressure injuries received the necessary care and treatment to promote the healing of the pressure ulcers. R1 was admitted with an unstageable pressure ulcer to her left thigh and left shin. R1 was also admitted wearing a brace to the lower left leg for the healing of a fracture. The facility did not update R1's plan of care to indicate when the use of the leg brace was to be discontinued. The facility also did not update R1's plan of care to include the use of heel boots to provide pressure relief and did not offer to place the heel boots on after wound treatment was performed. Findings include: 1.) R1 was admitted to the facility on [DATE] with diagnosis that included fracture of upper end of left tibia, type 2 diabetes, major depressive order, anxiety, unstageable pressure ulcer to the left thigh and an unstageable pressure ulcer to the left shin. R1 was also admitted with a brace to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and staff interviews, the facility did not ensure that they implemented Enhanced Barrier Precautions (EBP) for 2 (R1 & R2) out of 3 residents requiring EBP as recommended by the Center for Disease Control (CDC) and per the Facility's policy. Findings include: The facility's policy dated 3/25/24 and titled Enhanced Barrier Precautions documents: It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms. Policy Explanation and Compliance Guidelines: (includes) 2.) Initiation of Enhanced Barrier Precautions: b. An order for enhanced barrier precautions (in accordance with the physician approved standing orders) will be initiated for residents with any of the following: i. Wounds ( e.g., chronic wounds such as pressure ulcers, diabetic foot ulcers, unhealed surgical wounds and chronic venous stasis ulcers) and/or indwelling medical devices (e.g., central lines, urinary catheters, feeding tubes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-09 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the Facility did not provide a safe, comfortable and homelike environment which had the potential to affect a pattern of Residents who use the shower/bathing room on the 2nd & 5th units. * Wing 5 shower/bathing room has ceiling tiles that have been moved exposing ceiling pipes. In the tub area there are 2 tiles missing for the cove base on the right side and on the left side there is a wall tile missing. * Wing 2 shower/bathing room the toilet seat is loose and the call light in the shower area is not working. * There is a piece of floor tile missing on the floor by the door which leads to the smoking area outside. Findings include: The Preventative Maintenance Program policy not dated under Policy Explanation and Compliance Guidelines documents 1. The Maintenance Director is responsible for developing and maintaining a schedule of maintenance services to ensure that the buildings, grounds, and equipment are maintained in a safe and operable manner. 1. On 2/7/24 at 9:02 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-09 · tag F0661 — pattern
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not develop and implement an effective discharge planning process for 4 (R9, R10, R11, and R12) of 5 Residents reviewed for discharge plans implemented to effectively transition the Residents to post-facility care. *R9 discharged home on [DATE] and the facility did not make the necessary referrals for home health so that services could be started after discharge and to assist with the transition of moving back into the community. The facility did not set up follow-up with a primary care physician(PCP). R9's discharge summary did not include all the pertinent information from all interdisciplinary team(IDT) , a final summary of R9's; status at the time of discharge and a post-discharge plan of care developed with the participation of the resident and/ or representative. *R10 discharged home on [DATE] and the facility did not make the necessary referrals for home health so that services could be started after discharge and to assist with the transition of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0572 — isolated
    Give residents a notice of rights, rules, services and charges.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility did not provide notice of resident rights and services to prior to or upon admission both orally and in writing for 1 of 5 (R12) Residents reviewed. *R12 was admitted to the facility on [DATE] and admission paperwork including but not limited to consent to treatment was not offered to R12. R12 discharged from the facility on 1/26/24. Findings Include: Surveyor reviewed the Admission/readmission policy and procedure revised 10/03 which documents the following: .Policy: 2. A qualified staff member conducts the admission process involving the Resident and family. 3. Questions by the Resident or family receive immediate attention or are directed to the appropriate resource. R12 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Essential Hypertension, Muscle Weakness, Polyneuropathy, and Type 2 Diabetes Mellitus. R12 was his own person while at the facility. R12 discharged from the facility on 1/26/24. R12's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-09 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility did not ensure all facility reported incidents involving potential abuse, neglect, and misappropriation of Resident property were thoroughly investigated for 1 (R5) of 2 sampled Residents (R). * R5 reported $500 missing on 11/17/23 and the facility only obtained 3 nursing staff statements from 1 shift. Other departments who would have had access to R5's room were not interviewed. Findings Include: Surveyor reviewed the undated facility's Abuse policy and notes the following applicable to completing a thorough investigation: .Abuse Policy This facility affirms the right of our Residents to be free from abuse, neglect, exploitation, misappropriation of property or mistreatment. This facility therefore prohibits abuse, neglect, exploitation, misappropriation of property, and mistreatment of Residents. In order to do so, the facility has attempted to establish a Resident sensitive and Resident secure environment. The purpose of this policy is to assure that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not ensure 1 (R7) of 1 dependent Residents reviewed received required assistance with their ADL's (activities daily living). R7 did not receive incontinence cares according to his plan of care and did not receive oral care . Findings include: The Oral Hygiene and Dental Care policy and procedure with an effective date of 8/12/22 under Policy Statement documents To ensure all residents receive appropriate oral hygiene, including dental care to provide a clean and fresh mouth. R7's diagnoses includes quadriplegia, cerebral palsy, diabetes mellitus, and hypertension. The bowel and bladder incontinence care plan initiated 9/23/22 and revised 10/12/22 includes an intervention of Check and change every 2-3 hours and prn (as needed). Initiated & revised 10/12/22. The quarterly MDS (minimum data set) with an assessment reference date of 11/17/23 has a BIMS (brief interview mental status) score of 15 which indicates cognitively intact. R7 is assessed as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility did not ensure 1 of 1 Resident (R1) reviewed for abuse was provided medically related social services to assist R1 in attaining or maintaining their mental and psychosocial health. *On 1/7/24, R1 reported that R2 touched R1 sexually inappropriately. A follow-up trauma assessment and psychological referral was not completed to determine R1's psychosocial status. Findings Include: R1 was admitted to the facility on [DATE] with diagnoses of Anxiety Disorder, Major Depressive Disorder, Obsessive Compulsive Disorder, and Hyperlipidemia. R1 is his own person. On 2/7/24 at 8:21 AM, Surveyor reviewed R1's Quarterly Minimum Data Set(MDS) dated [DATE] which documents R1's Brief Interview for Mental Status(BIMS) score to be 15, indicating R1 is cognitively intact for daily decision making. R1's Patient Health Questionnaire(PHQ-9) score is 1, indicating minimal depression. On 3/29/22, an admission trauma assessment was completed with no triggers. On 1/22/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-09 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, and record review, the facility did not ensure therapy services were provided in a timely manner for 1 resident (R) (R3) of 1 Resident reviewed for therapy services. *R3 was admitted into the facility on [DATE]. R3 was referred to therapy based on R3's comprehensive care plan along with physician orders dated 12/22/23 for evaluation and treatment and R3 was not evaluated until 12/26/23 for speech (ST), and physical (PT) therapy, and was first evaluated for occupational (OT) therapy on 12/27/23. Findings Include: The facility's Admission/readmission policy and procedure revised 10/03 documents that .therapy orders are communicated to the therapy department. The policy also documents .Information about Resident admission is communicated in a timely manner to the appropriate departments. R3 was admitted to the facility on [DATE] with diagnoses of Atherosclerotic Heart Disease of Native Coronary Artery, Hyperlipidemia, Muscle Weakness, Unsteadiness on Feet, and Type 2 Diabetes Mellitus. R3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-26 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of daily staff postings, staffing schedules, and interview, the facility did not use the services of a registered nurse (RN) for at least 8 consecutive hours a day, 7 days a week. * On 8/5/23 and 8/19/23 there was no RN who worked for 8 consecutive hours. This deficient practice has the potential to affect all 57 residents residing in the facility on 8/5/23 and all 62 residents residing in the facility on 8/19/23. Findings include: On 10/25/23 at 12:45 PM, Surveyor interviewed Human Resources (HR)-I regarding the facility staffing patterns. Surveyor asked if there was a time when the facility had no RN for 8 consecutive hours. HR-I reported that the Payroll Based Journal (PBJ) triggered for no RN for 8 consecutive hours on 8/6/23 and on 8/19/23. Surveyor and HR-I reviewed the Daily Staffing Census and schedule and it was determined there was an RN working for 8 consecutive hours on 8/6/23 and HR-I stated she would be fixing the information so that the PBJ report would accurately reflect an RN as working 8 consecutive hours on 8/6/23. Surveyor reviewed the Daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-10-26 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility did not maintain an effective pest control program so that the facility is free of pests. During the survey, residents complained of the facility having gnats, which were observed by Surveyors. The facility hired an exterminator in the spring of 2023 however the facility continues to have gnats. This deficient practice has the potential to affect all 50 of 50 residents residing in the facility at the time of the survey. Findings include: 1. On 10/24/23 at 11:00 am, Surveyor conducted a resident group meeting in the facility's small dining room with 6 residents in attendance (R11, R12, R28, R30, R37, and R41.) 4 of the 6 residents in attendance reside on the 200 unit. The residents from the 200 unit reported if you have food in your room you will have gnats. R28 who is the President of Resident Council reported when dinner trays are not picked up right away this will cause gnats. One of the residents who resides on the 200 unit indicated there were gnats in his room right now. Residents stated some trays are left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility did not ensure a clean, comfortable and homelike environment which had the potential to affect 1 of 7 (R20) resident rooms observed and 18 of 18 residents residing on wing 1. *R20's room was observed to have wall scrapping with plaster gouges and the metal door frame was heavily scrapped. * On 10/24 and 10/25/23, a strong persistent urine odor was noted in the 100 unit hallway which had the potential to affect all 18 residents residing in this unit. Findings include: 1. On 10/24/23 at 9:27 am., Surveyor observed R20's bedroom. Surveyor noted heavy wall scrapping and plaster gouging on the wall behind R20's bed and along the length of the wall along the side of R20's bed. Surveyor also noticed the metal door frame was heavily scrapped on both sides. Surveyor attempted to interview R20 regarding his room however, R20 was not able to respond to the questions posed. Surveyor noted a reasonable person would not want a room with heaving wall scraping and gouges into the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility did not ensure written notification of Medicare Non-Coverage was signed by the resident and/or the resident's representative acknowledging receipt and understanding of the notification and of their appeal rights for 3 of 3 residents (R101, R1, and R36) reviewed whose Medicare coverage was ending, and had remaining Medicare eligible days and remained residing in the facility. Findings include: 1. Surveyor reviewed R101's Notice of Medicare Non-Coverage (CMS 10123- NOMNC) form which indicated R101's Medicare coverage would end 6/24/2023. The notice included appeal rights. The form includes the following, Please sign below to indicate you received and understood this notice. I have been notified that coverage of my service will end on the effective date indicated on this notice and that I may appeal this decision by contacting my Quality Improvement Organization (QIO). There is an area for Signature of Patient or Representative and Date. Surveyor noted there is no Resident or Resident Representative signature or date on this form.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the Facility did not provide respiratory care consistent with professional standards of practice for 1 (R44) of 2 Residents reviewed for respiratory care. * R44 was observed not to have his oxygen administered per order, the oxygen was not signed out as administered and his oxygen tubing was not labeled with the date it was changed. R44 also did not have a care plan for oxygen use. Finding include: R44 was admitted to the facility on [DATE] with diagnosis that included End stage renal disease and recent history of pneumonia. On 10/25/23 R44's admission Minimum Data Set (MDS) dated [DATE] was reviewed and indicated R44 was assessed to have a Brief Interview for Mental Status score of 15 indicating fully intact long and short term memory. On 10/24/23 at 1:30 PM R44 was observed in his recliner chair in his room with his oxygen on. The oxygen concentrator was set at 5 liters per minute. R44 indicated he had been using oxygen continuously in his room since the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-26 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility did not provide pharmaceutical services, including services that assure the accurate storage, dispensing and administering of all drugs and biological's to meet the needs of residents for 1 (R31) of 3 residents investigated for proper medication administration. *R31 was observed to be left 2 doses of a nebulizer treatment for her to self-administer. R31 was observed also to have an albuterol inhaler in her bedside dresser. R31 did not have an assessment or care plan to self-administer these medications. Findings include: On 10/26/23 the facility's policy titled, Self-Administration of Medications dated 1/2018 was reviewed and read: If a resident desires to self-administer medications, an assessment is conducted of the resident's cognitive, physical and visual ability to carry out the responsibility. If the resident demonstrates the ability to safely self-administer medications, a further assessment of the safety of bedside medication storage is conducted. R31 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-06-30 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility did not ensure nurse staffing information included the actual hours worked by registered nurses, licensed practical nurse, or certified nurse aides.Review of weekend staffing schedules and required staff postings from 1/1/26 through 1/31/26 revealed 6 of 9 days had discrepancies between the documents. This resulted in inaccuracies with the actual hours worked for licensed and non-licensed staff directly responsible for resident care each shift.This deficient practice has potential to affect all 51 residents at the facility.Findings include:The facility policy titled Nurse Staffing Posting Information with implemented date 1/1/26 documents:Policy: It is the policy of this facility to make nurse staffing information readily available in a readable format to resident, staff, and visitors at any given time.Policy Explanation and Compliance guidelines: . The nurse staffing sheet will be posted on a daily basis and will contain the following information . the total number and the actual hours worked by the following categories of licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-10-26 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interview, the facility did not ensure garbage and refuse were properly disposed in the outside garbage storage receptacles. This deficient practice had the potential to affect all 50 Residents residing at the facility during the onsite visit. * Excessive litter was observed in the area surrounding two dumpsters which included, paper, wrappers, a black garbage bag, cigarette boxes, cigarette butts and numerous disposable gloves. Findings include: The facility policy, entitled Pest Control, dated 5/19/22, states: Guidelines: #16. Outside dumpsters shall be of sufficient size that the lid can be tightly closed. The containers shall be stored on a smooth surface of non-absorbent material. #17. The dumpster shall be kept clean and maintained in good repair, the lid shall be kept closed and there shall be no garbage outside of the dumpster. On 10/23/23 at 08:52 AM, Surveyor took an initial tour of the kitchen and outside garbage receptacles with Cook-G. Surveyor observed two large dumpsters. The blue dumpster had two lids up in an open position with garbage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$26,322 in federal fines across 1 penalty.

  • $26,322 — penalty dated 2024-11-20

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to AVINA HEALTHCARE — 9 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.2-1.2 vs chain
Health inspection 2 of 52.2-0.2 vs chain
Staffing 1 of 51.9-0.9 vs chain
Quality measures 3 of 53.3-0.3 vs chain
The other 8 homes this chain runs (chain average 2.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
BRANDMAN, GITTELIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL40%since 10/31/2017
REBEL, IGORIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF20%since 10/22/2021
BRANDMAN, JOSEPHIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL—since 10/22/2021
TOPPER, AARONIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF—since 10/22/2021
KLEKAMP, STEVEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF—since 05/08/2012
SIDHU, SARFRAZIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF—since 10/01/2021

CMS files one row per role, so the 16 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.4M
Net patient revenuemost recent cost report
-1.2%
Operating marginrevenue minus expenses
$248K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 84%Medicare 7%Other / private 10%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $248K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$336per resident / day
operating cost
$10,212per month
≈ monthly operating cost
$332per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Wisconsin Medicaid page.

Typical monthly cost in Wisconsin
$10,646/mo
Nursing home (semi-private)
$12,319/mo
Nursing home (private)
$6,540/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-09-01 — CMS provider number 525282. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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