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Alameda Healthcare & Wellness Center

430 Willow Street, Alameda, CA 94501 · For profit - Limited Liability company · 166 certified beds · (510) 523-8857 Medicare & Medicaid certified

Call the home — (510) 523-8857 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Jan 2025Behavioral-health or dementia-care citation — no harm found (F0740)1 actual-harm citation$8,990 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (61) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,990 in federal fines (most recent 2024-04-23)
  • its independent health-inspection rating is low (2/5)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2100 Otis Dr Ste F · (510) 521-4822 · Call to confirm hours
Pharmacy
Walgreens0.6 mi
2300 Otis Dr · (510) 523-7043 · Call to confirm hours
Grocery
2215 S Shore Ctr · (510) 332-6334 · Call to confirm hours
Park
Shoreline Dr · (510) 521-7090 · Typically dawn to dusk
Place of worship
1109 Chestnut St · (510) 522-0181

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.3%10.2%15.4%better
Long-stay residents who lose too much weight4.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.2%0.8%0.9%better
Long-stay residents with a urinary tract infection0.8%1.2%2.0%better
Long-stay residents with depressive symptoms11.4%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.5%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened7.0%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.1%13.7%18.9%better
Long-stay residents given the seasonal flu vaccine99.3%98.2%95.3%typical
Long-stay residents with pressure ulcers8.6%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control4.7%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table7.1%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.6%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine96.0%93.2%79.4%better
Short-stay residents rehospitalized after admission21.9%23.0%22.6%typical
Short-stay residents with an outpatient ER visit16.0%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.882.251.67worse
Long-stay outpatient ER visits per 1,000 resident days3.521.571.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 135 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.8%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
57.8%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 57.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 109 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.8%CMS range 29.0–47.451.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 6.8–13.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge55.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge49.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge89.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.9%CMS range 6.3–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.211.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.99
RN hours/ resident / day
1.21
LPN hours/ resident / day
2.55
Aide hours/ resident / day
4.75
Total nurse hours/ resident / day
0.89
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 166 beds and averages 156.3 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.99 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.55 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.46 hrs/resident/day on weekends vs 4.86 on weekdays — 8% thinner on weekends. RN hours go from 1.04 to 0.89 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2024-08-10)
18
at the previous standard inspection (2019-07-19)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

61 citations, most serious first. The 11 most serious are shown; the remaining 50 are one tap away and print in full.

  • Actual harm · Gcited before2024-04-23 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one (Resident 1) of three residents received services to maintain good foot health when Resident 1 did not receive podiatry services for one year. The facility failed to obtain podiatry services which resulted in excessive toenail growth which resulted in a wound on the great right toe when the nails were trimmed. The wound on the right great toe developed a severe infection progressing to osteomyelitis (bone infection) and required hospitalization and antibiotic treatments. Findings: During a review of Resident 1's admission Record, undated, the admission Record indicated the facility admitted Resident 1 in 2016 with diagnoses which included dependency on a ventilator (breathing machine) due to respiratory failure, tracheostomy (artificial opening in the airway to facilitate breathing), inability to swallow correctly requiring feedings via a gastrostomy tube (GT, a surgically created opening through the abdomen to the stomach for direct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow infection control practices to prevent the spread of infection in the facility during a Coronavirus Disease (COVID-19 - an infectious disease caused by the SARS-CoV-2 virus) outbreak when the following was observed:The facility did not notify the California Department of Public Health they had a COVID-19 outbreak.The facility did not have signs at their front entrance to notify visitors, residents or anyone coming into the facility about their COVID-19 outbreak.One [NAME] Aid (CA 1), and one Laundry Aid (LA 1) wore a surgical mask in the resident hallways.Three facility staff including one receptionist, one Certified Nursing Assistant (CNA 1), and one Restorative Nursing Assistant (RNA 1), did not appropriately wear their face masks. These failures had the potential for increased risk of infection for the 152 residents at the facility.During a review of Resident 1's admission Record, printed 9/4/25, the admission Record indicated Resident 1 was admitted to the facility with multiple diagnoses, including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-08 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide a safe, functional, sanitary and comfortable environment for all residents, staff and the public when the following occurred:1. Facility was overcome with offensive odors from morning to late afternoon on four different days, (7/21-8/8/25).2. Facility did not provide a sufficient amount of clean linens to meet needs of all Residents. 3. Facility did not ensure fans in Station 2 and Laundry room were appropriately cleaned.This failure resulted in Residents feeling forgotten, staff feeling environment is dirty, and anxious about not having enough supplies to perform duties, and exposed the public to unwarranted, offensive odors. 1.During an observation and facility tour on 7/21/25, at 08:30 a.m., the facility smelled like urine and feces throughout all stations in facility. During an interview on 7/21/25, at 09:12 a.m., Resident 1 stated he had been at the facility about 1 month and stated occasionally the facility smelled like pee.During an observation and facility tour on 7/22/25, at 10:30 a.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-02 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide enough nursing staff to provide timely medication administration and prevent medication errors when five of eight sampled residents (Residents 1, 2, 3, 4 and 5) did not receive medications according to physician orders and resident care plans. This failure resulted in: 1. Licensed Vocational Nurse 1 (LVN 1) administering 12 medications late to Resident 1 which included a medication to manage seizures (episodes of uncontrolled and abnormal firing of brain cells that may cause changes in attention or behavior such as bodily movements) which had the potential to increase Resident 1 ' s risk of seizure, 2. Registered Nurse 2 (RN 2) administered a dose of methadone (medication to control pain) five times higher than ordered by the provider to Resident 2 which placed Resident 2 at risk of narcotic (substances that have an accepted medical use, medications which fall under US Drug Enforcement Agency (DEA) Schedules II—V, and have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure quality of care for five of eight sampled residents (Residents 1, 2, 3, 4 and 5) when staff did not provide medications according to physician ' s order and resident care plan. This failure resulted in: 1. Licensed Vocational Nurse 1 (LVN 1) administering 12 medications late to Resident 1 which included a medication to manage seizures (episodes of uncontrolled and abnormal firing of brain cells that may cause changes in attention or behavior such as bodily movements) which had the potential to increase Resident 1 ' s risk of seizure, 2. Registered Nurse 2 (RN 2) administered a dose of methadone (medication to control pain) five times higher than ordered by the provider to Resident 2 which placed Resident 2 at risk of narcotic (substances that have an accepted medical use, medications which fall under US Drug Enforcement Agency (DEA) Schedules II—V, and have a potential for abuse, ranging from low to high, and may also lead to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure one of eight sampled residents (Resident 2) were free from significant medication errors when Registered Nurse 2 (RN 2) administered a dose of methadone (a narcotic medication to control pain [narcotics are substances that have an accepted medical use, medications which fall under US Drug Enforcement Agency (DEA) Schedules II—V, and have a potential for abuse, ranging from low to high, and may also lead to physical or psychological dependence]) five times higher than ordered by the provider to Resident 2, who had received narcotic medications before and after the medication error. This failure resulted in Resident 2 vomiting and placed Resident 2 at risk of narcotic overdose potentially leading to death. Findings: A review of Resident 2 ' s admission record indicated Resident 2 was admitted for acute heart failure (disease which causes reduced heart function), dementia (a loss of brain function that occurs with certain diseases, affecting one or more brain functions such as memory, thinking, language,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-02 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain proper storage of medications including controlled medications (substances that have an accepted medical use, medications which fall under US Drug Enforcement Agency (DEA) Schedules II—V, and have a potential for abuse, ranging from low to high, and may also lead to physical or psychological dependence) when the medication room for the sub-acute area was left unlocked and a refrigerator containing an emergency kit (e-kit, kit containing doses of emergency medication) which contained one vial of lorazepam (a controlled medication which is used for sedation)] was also left unlocked. This failure to adequately secure medications had the potential for drug diversion and unauthorized access to medications. Findings: During an observation on 5/13/25, at 9:38 a.m., the medication room of the sub-acute area was inspected. The door was closed and had a number coded lock on the door. Without entering any code, the door could be opened. Inside the medication room was a refrigerator with an unlocked keyed padlock…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-02 · tag F0867 — failed to act on quality-improvement findings — isolated
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility quality assurance committee failed to adequately and effectively implement the QAPI program when a QAPI project to reduce medication errors and prevent late medication administration was not fully implemented, did not adequately address the cause of late medication administration and errors, did not monitor and did not reassess or change the program interventions when medication errors and late medication administrations continued for five of eight sampled residents (Resident 1, 2, 3, 4 and 5) and potentially for all residents in the facility. This failure resulted in: 1. Licensed Vocational Nurse 1 (LVN 1) administering 12 medications late to Resident 1 which included a medication to manage seizures (episodes of uncontrolled and abnormal firing of brain cells that may cause changes in attention or behavior such as bodily movements) which had the potential to increase Resident 1 ' s risk of seizure, 2. Registered Nurse 2 (RN 2) administered a dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for one of two sampled residents (Resident 1), the facility failed to develop and implement written policies and procedures that included re-training and re-education of a staff alleged of abuse/mistreatment before returning to work with residents. This failure had the potential to result in exposing vulnerable residents to abuse/mistreatment. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility in December 2022 with diagnoses that included bed confinement status, cognitive communication deficit (reduced awareness and ability to initiate and effectively communicate needs), sepsis (a life-threatening condition that occurs when the body's immune system overreacts to an infection), dependence on respirator status, acute and chronic respiratory failure (condition in which your lungs have a hard time loading your blood with oxygen or removing carbon dioxide). During an interview on 1/22/25 at 10:30 a.m. with Administrator (Adm), Adm stated an allegation of mistreatment was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for one of two sampled residents (Resident 1), the facility failed to ensure Resident 1 received treatment and care to maintain good foot health when Podiatry service was not provided after Resident 1's left great toenail came off due to fungal infection (disease caused by fungi). This failure had the potential to result in delayed treatment and further spread of fungal infection on Resident 1's toes. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility in December 2022 with diagnoses that included bed confinement status, cognitive communication deficit (reduced awareness and ability to initiate and effectively communicate needs), sepsis (a life-threatening condition that occurs when the body's immune system overreacts to an infection), dependence on respirator status, acute and chronic respiratory failure (condition in which your lungs have a hard time loading your blood with oxygen or removing carbon dioxide). During a telephone interview on 1/16/24 at 11:33 a.m.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and facility policy reviews the facility failed to ensure infection control was maintained for nine residents (Resident (R)15, R19, R30, R81, R87, R92, R94, R99, and R109) out of a total sample of 46 residents. Specifically, the facility did not maintain a sanitary urinal for R109, did not maintain hand hygiene during incontinent care for R15, R30, R87, and R99; did not maintain proper PPE protocol infection for residents on enhanced barrier precautions (EBP) protocol for R19, R81, R92, and R94. These failures had the potential to result in infection and the spread of infection. Findings include: Review of the facility policy's titled, Personal Protective Equipment, revised on 01/01/12 stated, .When gowns are used, they are used only once and discarded into appropriate receptacles located in the room in which the procedure was performed .Hands are washed before and after the removing of gloves . Review of the facility policy titled Resident Isolation- Categories…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · E2024-08-10 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and review of facility policy, the facility failed to ensure side rails were used appropriately for three of four sampled residents (Resident (R)4, R30 and R99). This failure increased the risk for entrapment or injury for the three residents. Findings include: Review of the facility's policy titled Bed Rails revised 11/16/22, stated .A bed rail is an assistive device and must be used in accordance with the following regulations: a. Only permissible if they are used to treat a Resident's medical symptoms .d. Bed rails cannot be used for staff convenience or as discipline, such as prevention of falls when less restrictive methods have not been attempted or ruled out . 1. Review of R30's undated admission Record located in the electronic medical record (EMR) under the Resident tab revealed an original admission date of 03/30/16 and readmission on [DATE]. R30's primary diagnosis was chronic respiratory failure with hypoxia. Comorbidities included encephalopathy,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-10 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and facility policy reviews the facility failed to provide administration of medication according to physician orders for nine of nine residents (Resident (R)16, R29, R33, R37, R38, R44, R45, R73 and R90) reviewed for medication administration. Specifically, the facility failed to properly document medication administration, failed to administer medication to one resident (R16), and failed to administer medications on time to eight of nine residents reviewed for medication administration (R29, R33, R37, R38, R44, R45, R73, and R90). These failures had the potential to result in decreased therapeutic results of the medications prescribed for the effected residents. Findings include: Review of the facility policy titled, Medication-Administration, revised 01/01/12 stated .Medications may be administered one hour before and after the scheduled medication administration time .The time and dose of the drug or treatment administered to the patient will be recorded in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-10 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and facility policy review, the facility failed to ensure the two of two dumpsters located in a fenced area located behind the building was not propped open as well as failed to ensure there was no bagged trash or refuse loose on the ground in the dumpster area. These failures could lead to vermin gathering around the dumpsters and potentially entering the facility. Findings include: Review of the facility policy titled, Waste Management, last revised on 04/21/22 revealed the purpose was, To reduce risk of contamination from regulated waste and maintain appropriate handling and disposable [sic] of all waste. The policy stated, . The Center's waste disposal system includes separate methods, for handling regulated, non-regulated and recycle waste. On 08/05/24 at 8:55 AM, the dumpster area was observed to have a several bags of trash on the ground, a stack of wooden pallets, broken down cardboard boxes, the blue dumpster was filled with items preventing the lid from closing properly, and the large green dumpster had one-half of the lid propped open by a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and policy review, the facility failed to ensure that three of three residents (Resident (R) 21, 77, and 89) reviewed for dignity out of a sample of 47 residents, did not have signs hanging above bed with medical information on them. Findings include: Review of facility policy titled, ''Resident Rights-Quality of Life,'' revised 03/2017, revealed ''To ensure that each resident receives the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial wellbeing, consistent with the resident's comprehensive assessment and plan of care. Procedure: .Facility staff treats cognitively impaired residents with dignity and sensitivity.'' 1. Review of R21's ''admission Record,'' located under tab ''Profile'' in the electronic medical record (EMR) indicated that R21 was re-admitted to the facility with a diagnosis of cerebral palsy (CP), and malignant neoplasm of prostate. During observation on 08/05/24 at 12:35 PM, there was a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and policy review, the facility failed to ensure residents who self-administered medications had a self-administration of medication assessment, a physician's order, and a care plan completed for two of two residents (Resident (R) 44 and R73) reviewed for self-administration of medications. This failure to assess and care plan residents for self-administration of medications increases the potential risk of medication errors for residents. Findings include: Review of facility's policy titled, ''Medication-Self Administration,'' revised 01/01/12, revealed, ''To provide residents with the opportunity to self-administer medications when determined they are capable to do so by the attending physician and the Interdisciplinary team (IDT). Procedure: . 3. For a final determination of the resident's ability to self-administer medications, the Assessment for Self-Administration of Medications will be presented to the resident's attending physician. A. The resident may not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to provide privacy during care in the resident's room for one of 45 sampled residents (Residents (R) 108). This failure could potentially have a negative impact on the quality of life for the affected resident. Findings include: Review of R108's Face Sheet located in the Profile tab of the electronic medical record (EMR), revealed R30 was admitted to the facility on [DATE] with the following diagnoses: unspecified dementia, unspecified severity, without behavioral, disturbance, psychotic disturbance, mood disturbance, and anxiety, moderate protein-calorie malnutrition, Alzheimer's disease, unspecified disorder involving the immune mechanism, unspecified, essential (primary) hypertension difficulty in walking, Review of R108's Quarterly, MDS with an ARD of 6/17/24 located in the resident's EMR under the MDS tab revealed a BIMS score of eight out of 15 which indicated R108 was moderately impaired for decision-making. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain air conditioning filters for one of four residential units. This failure had the potential to negatively affect the respiratory system of 21 residents residing on the subacute unit, 11 of 21 residents were on ventilators. Findings include: Review of the facility's policy titled, Heating and Air Conditioning System Inspection revised on 01/01/12 indicated the purpose of the policy was To protect the health and safety of residents, visitors, and Facility Staff .Inspections are the responsibility of the Maintenance Department . During an observation on 08/07/24 at 1:00 p.m., the portable air conditioner at the end of the subacute resident hall had three filters with a thick, gray film caked on all three filters. During an interview on 08/07/24 at 1:48 p.m., with the Maintenance Supervisor, Maintenance Supervisor stated maintenance was responsible for maintaining and cleaning the portable air conditioner. He stated they last cleaned the filters in July 2024 and after looking at the filters today they need to be done…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review, the facility failed to ensure that an allegation of physical abuse was reported to the State survey agency (SSA) for one of one resident (Resident (R) 23) reviewed for abuse out of a sample of 47 residents. Findings include: Review of facility's policy titled, ''Abuse Prevention and Management,'' revised on 05/30/24, revealed, ''The facility does not condone any form of resident abuse, neglect, misappropriation of resident property, exploitation, and/or mistreatment. The facility develops policies, procedures, training programs, and screening and prevention systems. The facility will report all allegations of abuse and criminal activity as required by law and regulations to the appropriate agencies .7. Notification of Outside Agencies for All Allegations of Abuse. a. The Administrator or designated representative will notify law enforcement, by telephone immediately, or as soon as practicably possible, but no longer than (2) hours of an initial report and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and policy review, the facility failed to ensure one of three residents (Resident (R) 30) reviewed for hospitalization out of a total sample of 46 were given a written notice prior to or as soon as practical following transfer to the hospital. Additionally, there was no documentation that the Ombudsman was notified of the transfer for R30. This failure created the potential for residents or their responsible party to not have the information needed to understand their transfer to the hospital. Findings include: Review of the facility's policy titled, Discharge and Transfer of Residents revised 02/2018 indicated .Upon transfer to the acute hospital the resident/resident representative will be given an opportunity to execute a Bed Hold .The Facility may transfer or discharge a resident with an order from the resident's physician for .The discharge is necessary for the welfare of the resident, and needs cannot be met in the facility .Prior to discharge, Social Service Staff or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure two out of two sampled residents who were reviewed for hospitalization (Residents (R)30 and R100) were provided with a bed hold notice within 24 hours of emergent transfer to the hospital. This failure increased the potential that residents would not know to request a bed hold and may be unable to return to the facility. Findings include: Review of the facility's policy titled, Bed Hold, revised 07/2017,indicated , To ensure that the resident and/or his/her representative is aware of the Facility's bed-hold policy, and that such policy complies with state and federal law and regulations .The Facility notifies the resident and/or representative, in writing, of the bed hold, option, any time the resident is transferred to an acute care hospital or requests therapeutic leave. 1. Review of R30's admission Record, located in the electronic medical record (EMR) under the Resident tab revealed an original admission date of 03/30/16 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and review of the Resident Assessment Instrument (RAI manual) the facility failed to ensure that one resident (Resident (R) 86) out of 47 sampled residents' Minimum Data Set (MDS) assessments were transmitted in a timely manner. Findings include: Review of Center for Medicare and Medicaid Services (CMS) Long-term Care Facility Assessment Instrument 3.0 User's Manual, version 1.18.11, dated 10/23, revealed, .Chapter 2: Assessments for the Resident Assessment Instrument, 2.6: Required OBRA Assessments for the MDS .RAI OBRA-required assessment summary for discharge assessment .MDS completion date (Z0500B) no later than no later than discharge date + 14 calendar days .Transmission date no later than MDS completion date + 14 calendar days. Review of ''admission Record,'' located under tab ''Profile'' in the electronic medical record (EMR) indicated that R86 was admitted to the facility 02/02/24 with a diagnosis including fracture of unspecified part of neck of right femur, subsequent encounter for closed fracture with routine healing, spinal stenosis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and facility policy review, the facility failed to ensure two of three residents (Resident (R)4 and R99) had accurate care plans which were reviewed and revised on a quarterly basis. Additionally, the facility failed to ensure that one of three residents (R101) was invited to participate in care conferences. This failure increased the risk of the residents' preferences and concerns not being included in the plan of care. Findings include: Review of the facility's policy titled Comprehensive Person-Centered Care Planning revised 08/24/23, indicated, .changes or updates to the resident's comprehensive care plan will be made based on the assessed needs of the resident .The comprehensive care plan will be periodically reviewed and revised by IDT [interdisciplinary team] after each assessment which means after each MDS assessment as required, except discharge assessments .The Facility must provide the resident and representative if applicable, reasonable notice of care planning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and facility policy review, the facility failed to develop, assist, and follow through to completion with discharge plans for one of 46 sampled residents (Resident (R)101) reviewed for discharge planning. The facility did not have a person-centered discharge plan for R101. Findings include: Review of the facility's policy titled Discharge and Transfer of Residents, revised 02/2018, stated, .When a resident is admitted to the Facility, Facility Staff will initiate a discharge plan .Discharge planning will begin on the residents' admission to the Facility .The Attending Physician will review the resident's progress and determine a possible discharge date with information from the IDT . Review of the facility's policy titled Resident Rights, revised 01/01/12, stated, .State and federal laws guarantee certain basic rights to all residents of the facility. These rights include, but are not limited to, a resident's right to: .participate in decisions and care planning . Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to make an ophthalmologist referral order for one out of one resident (Resident (R)100) who needed cataract surgery. This failure effected one of 45 sampled residents. Findings include: Review of R100's Face Sheet located in the Profile tab of the electronic medical record (EMR), revealed R100 was admitted to the facility on [DATE] with the following diagnoses: diabetes mellitus with diabetic chronic kidney disease, and unspecified affecting left nondominant side. , Review of R100's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/07/24, located in the resident's EMR under the MDS tab revealed a Brief Interview for Mental Status (BIMS) score of 11 out of 15 which indicated R100 was moderately intact for decision-making. Review of R100's Physician Orders located in the physician order tab of the EMR last order review: 08/05/24, revealed there was no physician order for R100 to receive cataract surgery. Review of R100's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews, the facility failed to follow physician orders for enteral feeding for one resident (Resident (R) 38) out of 24 residents with feeding tubes. This failure increased the risk for dehydration and weight loss for the resident. Findings: Review of R38's admission Record located in the electronic medical record (EMR) under the Resident tab revealed an original admission date of 09/23/16 and readmission on [DATE]. R38's primary diagnosis was chronic respiratory failure with hypoxia (lack of sufficient circulating oxygen). Review of R38's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 07/19/24, located in the EMR under the MDS tab did not include a BIMS due to inability to participate. Review of R38's Physician Orders located in the EMR under the Orders tab included orders dated 01/10/22, lorazapem 0.5 milligrams (mg), give one tablet via gastrostomy tube (g-tube, a tube inserted through a surgically created opening through the abdomen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review, the facility failed to ensure that dialysis communication sheets were complete for one of one resident (Resident (R) 16) reviewed for dialysis out of a total sample of 47 facility residents. This failure placed all residents that receive dialysis at this center in potential risk of impaired continuity of care. Findings include: Review of facility policy titled, ''Dialysis Care,'' revised 10/01/18, revealed, ''To provide dialysis care for residents in renal failure and those residents who require ongoing dialysis treatments .Procedure .4. Communication and Collaboration: A. The nursing staff, dialysis provider staff, and the attending physician (''Dialysis Staff'') will collaborate on a regular basis concerning the resident's care as follows: i. Nursing staff will communicate the following information in writing to the dialysis staff: a. The resident's current vital signs; b. Weight; and c. Any changes of conditions specific to the resident with each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, staff interviews, and policy review, the facility failed to ensure the facility provided appropriate treatment and services for one of one resident (Resident (R) 89) reviewed for suicidal ideations (SI). This failure had the potential to contribute to continued suicidal thoughts that could result in self-harm for R89. Findings include: Review of facility policy titled, ''Referrals to Outside Services,'' revised 12/01/13, revealed, ''To provide residents with outside services as required by physician orders or the care plan. Policy: 1. The Director of Social Services coordinates the referral of residents to outside agencies/programs to full fill resident needs for services not offered by the facility .2 .Examples of service provider contracts that the Director of Social Services may coordinate include but are not limited to psychiatric services.'' Review of ''admission Record,'' located under the ''Profile'' tab in the electronic medical record (EMR) indicated that R89 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-10 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and policy review, the facility failed to remove expired medications, treatment, and intravenous supplies and topicals stored in one (Sub-Acute Medication Room) of four medication rooms. Findings include: Review of the facility's policy titled, Storage of Medications with an effective date of April 2008, indicated, Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier Under M indicated, Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication disposal, and reordered from the pharmacy if a current order exists. Observation of the Sub-Acute Medication storage room with the Director of Nursing (DON) on 08/08/24 at 10:33AM, revealed the following medications were expired: Erythromycin (an antibiotic) 200mg[milligram]/5ml [milliliter] liquid suspension with a filled date of 08/22/23. There was no open date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-10 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and policy review, the facility failed to ensure that a contract was completed for a dialysis facility for one of one resident (Resident (R) 16) reviewed for dialysis out of a sample of 47 total facility residents. This failure placed all residents that receive dialysis at this center in potential risk. Findings include: Review of facility policy titled, ''Service Agreements,'' 01/01/12, indicated, ''To ensure consistency and uniformity when contracting with vendors and service providers, including physicians, in accordance with state and federal laws and regulations .Procedure: 1. The facility/Administrator will use approved Service Agreements contracting with vendors/consultants/providers whenever possible .4. Service Agreement Management: A. The Administrator will keep an original signed and dated copy of all service agreements with vendors/consultants/providers at the facility.'' Review of ''admission Record'' under the ''Profile'' tab in the electronic medical record (EMR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the Social Services Department staff failed to provide medically related social services for one of three sampled residents (Resident 1) when Resident 1 did not have social services follow through documentation, comprehensive care plan development, and 72-hour resident monitoring following an alleged theft and loss abuse incident between Resident 1 and Resident 2. This deficient practice failed to ensure that sufficient and appropriate social services were provided to meet Resident 1's physical, mental, and psychosocial needs. Findings: A review of Resident 1's admission Record, printed on 4/3/24, indicated resident was admitted to the facility on [DATE], with diagnoses of respiratory failure, Schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), and hemiplegia (paralysis on one side of the body). A review of Resident 1's Minimum Data Set (MDS, an assessment tool used to direct care), dated 10/17/23, indicated Resident 1 was able to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain proper storage of medications including controlled medications (substances that have an accepted medical use, medications which fall under US Drug Enforcement Agency (DEA) Schedules II-V, and have a potential for abuse, ranging from low to high, and may also lead to physical or psychological dependence) when: 1. Medication room [ROOM NUMBER] ' s door was left ajar by staff allowing unauthorized access to medications and syringes with needles, 2. The medication room for the sub-acute area was ajar allowing access to an unlocked open, cabinet containing an emergency kit (e-kit, kit containing doses of emergency medication) which contained one vial of valium (a controlled medication which is used for sedation), 3. A treatment cart containing topical treatment medications was left unlocked and unattended by nursing station 3. This failure to adequately secure medications had the potential for drug diversion and unauthorized access to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-23 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the responsible party (RP 1) of one (Resident 1) of three residents consented to COVID-19 vaccination before vaccinating Resident 1. This failure resulted in denial of the right to refuse vaccination, and the vaccination caused swelling and probable pain, of Resident 1 ' s vaccinated arm. Findings: During a review of Resident 1's admission Record, undated, the admission Record indicated the facility admitted Resident 1 in 2016 with diagnoses which included dependency on a ventilator (breathing machine) due to respiratory failure, tracheostomy (artificial opening in the airway to facilitate breathing), inability to swallow correctly requiring feedings via a gastrostomy tube (GT, a surgically created opening through the abdomen to the stomach for direct administration of food, fluids, and medications), anoxic brain damage (brain damage as the result of lack of adequate oxygen to the brain cells), generalized muscle weakness. The admission Record indicated RP 1 had Durable Power of Attorney for healthcare decisions (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have the ordered medication Sinemet (used for treatment of symptoms of Parkinson ' s disease) for one of two residents (Resident 1). This failure of not having this medication on 7/19/23 resulted in Resident 1 ' s delayed treatment and potential worsening of symptoms of Parkinson ' s disease (disease of nervous system with symptoms of tremors, muscle stiffness and unsteady movement). Findings: During a review of Resident 1 ' s face sheet, undated, the face sheet indicated Resident 1 was admitted to the facility November 2013, with a diagnosis of Parkinson ' s disease. A review of Resident 1 ' s Order Information Report as of 7/31/23, indicated an order, start date on 2/2/23, for Sinemet tablet 25-100 mg; give two tablets by mouth three times a day for Parkinson ' s disease. During an interview on 10/12/23, at 8:35 a.m., with Licensed Vocational Nurse (LVN) 1, LVN 1 stated if a resident did not receive an ordered medication, this could cause mood swings, nausea, blood pressure elevation, and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-05 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1), had medical records that accurately documented insulin administration on July 16, 2023 and July 25, 2023. This failure had the potential to result in Resident 1 getting his insulin twice and having a low blood sugar. Findings: A review of Resident 1's face sheet, undated, indicated Resident 1 was admitted to the facility in July 2023 with diagnoses of Type 2 diabetes (elevated blood sugar). A review of Resident 1's Medication Administration Record (MAR) with a start date of 7/6/23, indicated insulin glargine (long acting) inject 30 units subcutaneously (fatty tissue) one time a day for diabetes. A review of Resident 1's MAR with a start date of 7/6/23, indicated Insulin aspart (rapid-acting) inject per sliding scale (dose varies depending on blood glucose level) subcutaneously with meals. During an interview with Licensed Vocational Nurse (LVN) 1 on 8/8/23, at 2:20 p.m., LVN1 stated not receiving insulin affected blood sugar level, affected the health, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for six (Residents 122, 38, 123, 130, 58, and 62) of 31 residents, the facility failed to implement a care plan when: 1. Resident 122 did not have an antidepressant and antianxiety medications careplan; 2. Resident 38 did not have an antidepressant medication careplan; 3. Resident 123 did not have a range of motion (ROM) and mobility careplan; 4. Resident 130 did not have an inhaler medication self administration careplan; 5. Resident 58 did not have an edema careplan, and; 6. Resident 62 did not have a suprapubic catheter careplan. These failures had the potential to result in Residents 122, 38, 123, 130, 58, 26, 62, and 114 not receiving needed care. Findings: 1. Review of Resident 122's Minimum Data Set (MDS - an assessment tool used to guide care), dated 6/8/19, indicated Resident 122 had diagnoses that included depression and anxiety. Review of Resident 122's Physician Orders (PO), dated July 2019, indicated Resident 122 had an order, dated 5/19/19, to receive 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-19 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, for three (Residents 16, 114, and 63) of six residents with limited range of motion (ROM - a joint or body part cannot move through its normal range of motion), the facility failed to ensure Residents 16, 114, and 63 received services and assistance to maintain or improve mobility when: 1. Resident 16 did not receive physical therapy (PT) and occupational therapy (OT) evaluations; 2. Resident 114 did not receive PT, OT, and speech therapy (ST) evaluations, and; 3. Resident 63 was without Restorative Nursing Assistant (RNA) services. For Residents 16, 63, and 114, this deficient practice resulted in the delay of care. Findings: 1. A review of the Face Sheet, printed 7/17/19, indicated Resident 16 was re-admitted to the facility on [DATE] with diagnoses that included generalized muscle weakness and other abnormalities of gait and mobility. During a review of Resident 16's Minimum Data Set (MDS - an assessment tool used to guide resident care), dated 3/20/19, indicated Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service safety when: 1. In the dry storage room, there were bulk food items stored in containers with partially opened lids that also had cracks and big gaps. 2. Resident Food Refrigerators in Nursing Station 2 and Nursing Station 3 had multiple food items that were not labeled and dated, and the refrigerator's freezer section did not have a thermometer. These deficient practices had the potential to result in foodborne illness. Findings: 1. During an observation of the kitchen and concurrent interview with the Dietary Manager (DM) on 7/15/19, at 8:25 a.m., the food thickener bin had partially opened lid that had a crack and a big gap. The lids for flour bin, bread crumbs bin, and white rice bin were also noted with big cracks and gaps. The DM stated that lids should be tightly closed and sealed for food safety because if there were pests present, they could get inside the bins. Review of the facility's undated policy titled, Storage of Food and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-07-19 · tag F0850 — failed to provide social-work services — pattern
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to employ a qualified social worker on a full-time basis and the two social service assistants functioning as the social worker did not meet the regulatory specified qualifications. This deficient practice had the potential to result in the residents' inability to attain or maintain their highest practicable psychosocial wellbeing by not receiving medically needed social services. During an interview with the Director of Nursing (DON) on 7/16/19, at 12:55 p.m., DON stated the facility did not have a full-time social worker. During an interview with the Administrator (ADM) on 7/17/19 9:03 a.m., ADM stated the facility did not have a social worker full time, but had two social service designees (SSDs). ADM stated the facility should have a full time social worker, but the former social worker resigned in March 2019. ADM stated the facility had not been able to find a qualified social worker since March 2019. See F 740 for additional information.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, for one (Resident 142) of two residents with dignity concerns, the facility failed to ensure Resident 142's right to privacy during personal care when Treatment Nurse (TN) 1 and Licensed Vocational Nurse (LVN) 1 performed a skin assessment that involved Resident 142's chest area and took a picture without providing privacy for Resident 142. This failure had the potential to result in Resident 142 feeling bad. Findings: During an interview on 7/15/19, at 10:35 a.m., Resident 142 stated TN 1 took photograph of her left under breast while she was in the Rehabilitation gym with other staff around. Resident 142 stated she felt bad. Review of Resident 142's Face Sheet, printed 6/29/19, indicated Resident 142 was admitted to the facility with multiple diagnoses that included pain in the left arm, abscess (swollen area with accumulation of pus) on the left upper limb and muscle weakness. Review of Resident 142's Minimum Data Set Assessment (MDS - an assessment tool used to direct resident care), dated 7/2/19, indicated Resident 142 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for one (Resident 305) of three sampled residents, the facility failed to implement their Personal Property policy and procedure to prevent the misappropriation of resident property when Registered Nurse (RN) 1 and Certified Nursing Assistant (CNA) 1 did not do an inventory and document Resident 305's personal property upon her transfer to the acute hospital. This deficient practice resulted in the facility's inability to account for Resident 305's missing purse, money, credit cards, automatic teller machine (ATM) cards, and checkbook. Findings: Review of the Resident Face Sheet, dated 7/19/19, indicated Resident 305 was admitted to the facility with diagnoses that included dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning). Review of a document titled Resident Inventory, dated 6/6/19, indicated that Resident 305 had a brown purse, checkbook, credit cards, one set of keys and an ATM cards. Review of a document titled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of 31 sampled residents (Resident 130), the facility failed to complete a Minimum Data Set (MDS - an assessment tool used to direct resident care) admission assessment within 14 days of Resident 130 admission to the facility. For Resident 130, this failure had the potential to result in unassessed and unmet care needs. Findings: Review of Resident 130's Face Sheet, printed 6/6/19, indicated Resident 130 was admitted to the facility with diagnoses that included difficulty in walking, need for assistance in walking, and chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe). During an interview and concurrent record review on 7/18/19, at 2:21 p.m., Resident 130 was admitted to the facility on [DATE] and discharged home on 5/1/19. Director of Nursing (DON) stated Resident 130 returned to the facility on 5/31/19 and there was no MDS admission assessment completed for Resident 130, but there should have been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a significant change of status Minimum Data Set (MDS-an assessment tool used to guide care) was completed within 14 days after one (Resident 302) of 31 sampled residents was placed on hospice (care for the terminally ill). This deficient practice had the potential for Resident 302 not to receive appropriate care and services. Findings: Review of the Face Sheet, dated 7/17/19, indicated Resident 302 was admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident 302's physician's order, dated 6/20/19, indicated Resident 302 was admitted to hospice care on 6/20/19. Review of a document titled MDS Assessment Manager, not dated, indicated Resident 302's significant change of status (SCSA) MDS was opened but not completed on 6/20/19. During a joint interview with the Director of Nursing (DON) and the Assistant Director of Nursing (ADON) on 7/16/19 12:57 p.m., they stated when Resident 302 started hospice care on 6/20/19, a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for two (Resident 2 and 4) of two sampled residents, the facility failed to transmit Resident 2's Annual Minimum Data Set (MDS - an assessment tool used to direct care) Assessment and Resident 4's Quarterly MDS Assessment in a timely manner. These deficient practices resulted in the delay of resident-specific information to reflect residents' overall status, necessary for the provision of care. Findings: 1. Review of the Face Sheet, printed 7/19/19, indicated Resident 4 was admitted to the facility with diagnoses that included hemiplegia (paralysis or weakness on one side of the body following) and dysphagia (difficulty swallowing). Review of Resident 4's Quarterly MDS Assessment showed an Assessment Reference Date of 6/3/19. In an interview on 7/19/19, at 9:42 a.m., Director of Nursing (DON) (currently doing MDS during the absence of an MDS Coordinator), confirmed he did not check the Final Validation Report after the transmission of Resident 4's Quarterly MDS Assessment on 6/3/19. Review of the Final Validation Report, undated, for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0685 — isolated
    Assist a resident in gaining access to vision and hearing services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide assistance in arranging vision services for one (Resident 60) of one sampled residents. This deficient practice resulted in Resident 60 having a delay in treatment. Findings: Review of the Resident Face Sheet, dated 7/17/19, indicated Resident 60 was admitted to the facility on [DATE] and readmitted on [DATE]. This document also indicated Resident had multiple diagnoses that included hypertension (high blood pressure) and Stage 4 chronic kidney disease (an advance kidney disease that alters kidney functions). Review of Resident 60's physician's telephone order, dated 7/3/19, indicated the physician had ordered Ophthalmology referral for seeing gray spots on left eye. During an interview with Resident 60 on 7/15/19, at 8:40 a.m., Resident 60 stated she told Licensed Vocational Nurse (LVN) 1 she was having eye problems about two weeks ago. Resident 60 stated her dialysis (a process that purifies the blood, a substitute for the normal function of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for one of one resident (Resident 130) who was triggered for accident hazard, the facility failed to provide supervision to prevent accidents when Resident 130 was allowed to keep and administer inhaler by herself without proper instructions. For Resident 130, this failure had the potential to result in unwanted side effects and accidental overdose of medications. Findings: Review of Resident 130's Face Sheet indicated Resident 130 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (group of lung diseases that made it hard to breathe). Review of Resident 130's Minimum Data Set (MDS - an assessment used to direct resident care), dated 6/28/19, indicated a Brief Interview for Mental Status (BIMS, an assessment tool for resident's orientation to time, and capacity to remember) score of 14. The BIMS score range is from 0-15, with zero as the most impaired. Review of Resident 130's Physician's Orders for July…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for one (Resident 62) of one residents with a urinary catheter (a tube placed in the body to drain and collect urine from the bladder), the facility failed to ensure Resident 62 received care and services to prevent urinary tract infection when Resident 62's: a. suprapubic catheter was positioned over his hip and under his right shoulder; b. suprapubic catheter site care was not provided, and; c. suprapubic catheter was not changed as ordered. For Resident 62, this failure had the potential to result in recurring urinary tract infection. Findings: Review of Resident 62's Face Sheet indicated Resident 62 was admitted to the facility on [DATE] with diagnoses that included malignant neoplasm of the prostate, and dementia (memory loss and impaired judgment). Review of Resident 62's Treatment Administration Record (TAR), dated June 2019, indicated Resident 62 had a physician's order for a suprapubic catheter (catheter that is inserted into the bladder to drain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for two (Residents 26 and 304) of six residents on a feeding tube, the facility failed to provide care and services to promote nutrition when licensed staff did not manage the tube feeding pumps properly and Residents 26 and 304 did not receive the calculated amount of tube feedings that were ordered by the physician. This failure had the potential to result in weight loss. Findings: 1. Review of Resident 26's Face Sheet indicated Resident 26 was admitted to the facility with diagnoses that included bacteremia (presence of bacteria in the blood), convulsions (seizure), catatonic disorder (behavioral syndrome marked by inability to move normally) and dysphagia (difficulty swallowing). Review of Resident 26's Minimum Data Set (MDS - an assessment tool used to direct resident care), dated 7/15/19, indicated Resident 26 received more than 50 percent of total calories through a feeding tube (a medical device used to provide liquid nourishment, fluids, and medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for one (Resident 203) of one residents with behavior symptoms, the facility failed to ensure Resident 203 received behavioral health services when a psychiatric evaluation was not completed as ordered by the Attending Physician. For Resident 203, this failure had the potential to result in exacerbation of behavioral symptoms without appropriate treatment. Findings: Review of Resident 203's Face Sheet, printed 6/14/19, indicated Resident 203 was admitted to the facility with diagnoses that included major depressive disorder. Review of Resident 203's Medication Administration Record (MAR), dated June 2019, indicated Resident 203 received 25 milligrams of seroquel (medication that treats psychosis) daily as needed for mood disorder manifested by agitation and yelling. Resident 203 received seroquel once daily for 4 days from 6/14/19 to 6/17/18. Monitoring for episodes of yelling indicated Resident 203 had up to nine episodes of yelling mostly during the afternoon/evening shift. Review of Resident 203's Physician's Telephone order, dated 6/18/19,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide pharmaceutical services when: 1. Resident 204's medication suboxone (controlled substance that treats pain and addiction to narcotic pain killers) was not available for administration for two days. This failure had the potential to result in unwanted withdrawal symptoms. 2. Resident 61's medications hydrochlorothiazide (controls blood pressure) and plavix (prevents blood clot) were not available for administration during medication pass. This failure had the potential to result in uncontrolled high blood pressure. Findings: 1. Review of Resident 204's Face Sheet indicated Resident 204 was admitted to the facility on [DATE] with diagnoses that included osteoarthritis (type of arthritis that occurs when protective tissue at the end of the bone wears down), diabetes mellitus (abnormal levels of blood sugar) and chronic pain syndrome. During an interview on 7/17/19 at 11:10 a.m. and concurrent review of Resident 204's clinical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-07-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure its medication error rate did not exceed five percent. There were three medication errors out of 27 opportunities for error that totaled 11.11 percent (%) when: a. For Resident 204, Homology 15 units (a fast acting insulin, lowers blood sugar) was administered an hour after the time frame ordered by the physician. This failure had the potential to result in untreated high blood sugar; b. For Resident 204, Suboxone 2 milligram (mg) per 0.5 mg. sublingual film (controlled substance that treats pain as well as addiction to narcotic pain relievers) was not administered as ordered by the physician. This failure had the potential to result in unpleasant withdrawal symptoms, and; c. For Resident 61, hydrochlorothiazide (medication that lowers blood pressure) 12.5 mg capsule was not administered as ordered. This failure had the potential to result in uncontrolled high blood pressure. Findings: a. Review of Resident 204's Face Sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure clinical records were complete and accurately documented for two (Resident 93 and Resident 35) of 31 sampled residents when: 1. Resident 93's July 2019 physician's order indicated Resident 93 had an order to receive 100 milliliters (ml) of MedPlus (a nutritional supplement) three times a day, which did not reflect the original order, dated 5/25/19, for Resident 93 to receive 180 ml of MedPlus three times a day. This deficient practice had the potential for Resident 93 not to receive the required amount of calories and to potentially have weight loss. 2. Resident 35's clinical record had both old and new Restorative Nursing Assistance (RNA) orders. This deficient practice had the potential for Resident 35 not to receive needed care, services and treatments. Findings: 1. Review of Resident 93's physician's order, dated 5/25/19, indicated Resident 93 had an order for MedPlus NSA (no added salt) 180 ml by mouth three times a day. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-07-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to observe infection control practices for one (Resident 304) of one sampled residents when a Licensed Nurse did not wash her hands between glove changes during wound care and left a soiled brief (disposable diaper) under the resident during a wound care treatment. This deficient practice had the potential to result in the spread of infection. Findings: Review of the Resident Face Sheet, dated 7/17/19, indicated Resident 304 was admitted to the facility on [DATE] and readmitted on [DATE]. This document also indicated Resident 304 had a Stage 4 (affects the muscles and/or bone) pressure ulcer (opening over the bony area caused by pressured) of the sacral ( a triangular bone in the lower back between the two hip bones) region During an interview with the treatment nurse (TN) 1 on 7/18/19 at 9:01 a.m., TN 1 stated Resident 304's sacral wound order was cleanse with Normal Saline ( a cleaning solution), pat dry, loosely pack wound with wet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-08-31 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to maintain the facility's kitchen convection oven in proper working condition when the Dietary Staff (DS) did not clean the oven according to manufacturer's guidelines. This failure had the potential to result in food borne illnesses. Findings: During an observation on 8/28/18, at 8:12 a.m., in the presence of the Kitchen Supervisor (KS), there was a blackish-brown residue inside the convection oven. In an interview on 8/28/18, at 10:21 a.m., the Dietary Staff (DS) stated that when he cleaned the oven he sprayed the oven with water and Ecolab grease express. The DS stated he did not know about the manufacturer's instructions for cleaning the oven. Review of the facility's policy and procedure titled Oven-Convection-Operation and Cleaning, dated 10/1/04, indicated .Sanitation of Equipment .Weekly tasks .Spray the sides, interior, and oven doors with the oven cleaner according to the manufacturer's guidelines Review of the oven manufacturer's Owner's Manual, undated, indicated .Never spay water at or near equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-08-31 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of 29 sampled residents (Resident 201) maintained their dignity when Resident 201 waited for 35 minutes in her soiled undergarment before Certified Nursing Assistant (CNA) 2 changed it. This failure resulted in Resident 201 not feeling good about waiting in her soiled undergarment. Findings: Record review of the document titled Facesheet, indicated Resident 201 was admitted to the facility with diagnoses that included a urinary tract infection (UTI - an infection in any part of the urinary system). Review of Resident 201's Minimum Data Set (MDS - resident assessment tool used to guide care), dated 8/19/18, indicated Resident 201 was alert and could identify the correct day, year and month. The MDS also indicated Resident 201 required the extensive physical assistance of two or more staff persons for bed mobility and toileting. Review of Resident 201's care plan, dated 8/5/18, indicated Resident 201 was to be kept dry, clean, and comfortable. In an interview on 8/29/18, at 10:25 a.m., Resident 201…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-31 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, for one (Resident 123) of 29 sampled residents, the facility failed to notify the physician of the need to alter treatment when Resident 123 developed an open area on the left great toe. This failure had the potential to result in infection and a delay in treatment. Findings: Review of the clinical record indicated Resident 123 was admitted to the facility with diagnoses that included paraplegia (paralysis of both lower extremities) and Type 2 diabetes mellitus (abnormal levels of blood sugar). According to the National Institute of Diabetes and Digestive and Kidney Diseases, diabetes can lower blood flow to the feet, and thus making it hard for a sore to heal, sometimes, a bad infection will never heal and may lead to gangrene (death of tissues due to decreased blood flow) [Reference: https://www.niddk.nih.gov/]. Review of Resident 123's Weekly Summary dated 8/4/18 indicated Resident 123 was alert and oriented to time, place, and person. During an observation and concurrent interview on 8/28/18 at 11:06 a.m., Resident 123's left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-31 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one (Resident 145) of 3 sampled residents, the facility failed to develop and implement a baseline care plan to address Resident 145's use of CPAP (Continuous Positive Airway Pressure - a machine that forces air through the airways to treat sleep apnea to maintain good blood oxygen levels during sleep. Apnea is a sleep disorder, when a person's breathing stops or is interrupted during sleep). This failure had the potential to result in Resident 145 not having restful sleep and decreased levels of oxygen. Findings: Review of the clinical record indicated Resident 145 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive lung disease (a group of lung diseases that block airflow and make it difficult to breathe) and obstructive sleep apnea (sleep disorder that is caused when the airway is blocked repeatedly during sleep, stopping airflow). Review of Resident 145's physician orders, dated 6/18/18, indicated Resident 145 was to have a CPAP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-08-31 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and document a discharge care plan for one of 29 sampled residents (Resident 70) when the discharge care plan for Resident 70 was not developed and discussed with Resident 70's Responsible Party (RP). This failure had the potential to cause the residents and responsible parties emotional distress. Findings: Record review of the Minimum Data Set (MDS - a resident assessment tool used to guide care), dated 7/2/18, indicated Resident 70 was admitted to the facility with that included Alzheimer's dementia. The MDS also indicated Resident 70 never made decisions, had difficulty in hearing, had slurred speech, and difficulty communicating with others. Review of Resident 70's Face Sheet, dated 8/30/18, indicated RP was Resident 70's responsible party. In an interview on 8/28/18, at 10:54 a.m., the RP stated that the facility did not discuss Resident 70's discharge plan with him and he just wanted to know what was going on In an interview and concurrent record review on 8/30/18, at 10:46 a.m., the Social Services Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for one (Resident 123) of 29 sampled residents, the facility failed to ensure Resident 123 received treatment and services when Resident 123 developed an open area on the left great toe without assessment and initiation of treatment. For Resident 123, this failure had the potential to result in the delay of treatment and infections. Findings: Review of the clinical record indicated Resident 123 was admitted to the facility on [DATE] with diagnoses that included Type 2 diabetes mellitus (abnormal levels of blood sugar) and paraplegia (paralysis of both lower extremities). According to the National Institute of Diabetes and Digestive and Kidney Diseases, diabetes can lower blood flow to the feet, and thus making it hard for a sore to heal, sometimes, a bad infection will never heal and may lead to gangrene (death of tissues due to decreased blood flow). Review of Resident 123's Weekly Summary, dated 8/4/18, indicated Resident 123 was alert and oriented to time,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-31 · tag F0743 — isolated
    Ensure that a resident does not develop patterns of decreased social interaction and/or increased withdrawn, angry, or depressive behaviors, unless unavoidable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, for one (Resident 70) of 29 sampled residents the facility failed to ensure Resident 70 received treatment and services to maintain her highest practicable level of functioning and well-being when Licensed Vocational Nurse (LVN) 2 did not implement the facility's Behavior Management policy and procedure. For Resident 70, this failure had the potential to result in increased episodes of crying, yelling, and screaming. Findings: Review of Resident 70's Minimum Data Set (MDS - a resident assessment tool used to guide care), dated 7/2/18, indicated Resident 70 was admitted to the facility with diagnoses that included Alzheimer's dementia (progressive disease that destroys memory and other important mental functions). The MDS also indicated Resident 70 never made decisions and had no behaviors. The MDS also indicated Resident 70 had difficulty hearing, had slurred speech, and had difficulty communicating with others. During an observation on 8/28/18, at 9:09 a.m., Resident 70 was in her wheelchair in her room and cried, screamed, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-08-31 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, for one of 13 sampled residents (Resident 69), the facility failed to ensure Resident 69 was free of significant medication error when Resident 69 did not receive Renvela (a phosphate binder that helps lower increased levels of phosphorus in residents with kidney disease) with meals, as ordered by the physician. This failure had the potential to result in increased phosphorus levels which may lead to bone disease, vascular calcification (accumulation of calcium deposits in major arteries) and cardiovascular disease. Findings: Review of the clinical record indicated Resident 69 was admitted to the facility with diagnoses that included diabetes mellitus (a group of diseases that result in too much sugar in the blood) and end stage kidney disease (the last stage of chronic kidney disease where the kidneys are unable to filter waste and excess fluid from the blood). Resident 69 underwent dialysis (a treatment where a machine cleans and filters the blood of toxins when the kidneys are not healthy enough to do this adequately). Review of Resident 69's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,990 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $8,990 — penalty dated 2024-04-23
  • Medicare payment denial — starting 2024-05-18 for 7 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SOL HEALTHCARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.5-0.5 vs chain
Staffing 3 of 53.4-0.4 vs chain
Quality measures 3 of 53.4-0.4 vs chain
The other 7 homes this chain runs (chain average 2.6★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
SOL HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF99%since 02/04/2010
MAJER, SOLIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/04/2010
ROCKPORT ADMINISTRATIVE SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/04/2010
GOLDHOFF, MARYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/12/2023
YEH, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
ERETZ ALAMEDA PROPERTIES LLCOrganizationADP OF THE SNFsince 12/15/2010

CMS files one row per role, so the 13 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$24.2M
Net patient revenuemost recent cost report
-12.6%
Operating marginrevenue minus expenses
$3.4M
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 11%Other / private 7%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$500per resident / day
operating cost
$15,197per month
≈ monthly operating cost
$444per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555486. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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