The Rehabilitation Center Of Oakland
210 40th Street Way, Oakland, CA 94611 · For profit - Limited Liability company · 70 certified beds · (510) 658-2041 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $23,153 in federal fines (most recent 2025-02-06)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 0.5% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.8% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.9% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 11.0% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 4.8% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 4.3% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.2% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.6% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 23.5% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 17.9% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.86 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.86 | 1.57 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
30.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 52 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 47.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 66% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 30.3%CMS range 20.7–42.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.5%CMS range 7.1–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 47.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 36.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 31.6% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 84.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 3.7–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.49 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 70 beds and averages 67.4 residents a day — about 96% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.35 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.80 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.60 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.02 hrs/resident/day on weekends vs 4.48 on weekdays — 10% thinner on weekends. RN hours go from 0.85 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 12 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · Lcited before2024-09-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to store, prepare, and distribute food in a safe and sanitary manner when: 1. Fish being prepared to be served for lunch, which included time/temperature controlled for safety (TCS) foods (foods such as meat, including fish, are high potential for bacteria growth), was stored in the freezer with a temperature of 30 degrees (*) Fahrenheit (F), above 0 *F the food inside a freezer number (#) 2 will not be safe temperature for storage and may be at risk for bacterial growth, spoilage and food borne illness; facility did not ensure staff followed procedures in proper thawing of fish, creating an Immediate Jeopardy [IJ - a situation in which recipient(s) of care has suffered or is likely to suffer from gastrointestinal distress (nausea, vomiting, diarrhea), dehydration (when body loses fluids and body does not have fluids to carry out its normal functions) and/or systemic infections (infection in the bloodstream) from foodborne illness as a result of provider's noncompliance with one or more health safety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-02-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to assist one of five sampled residents (Resident 1) to push the wheelchair safely, while she was sitting in her unlocked wheelchair, sliding down the slope of the ramp (ramp is a slope or an incline, a surface that tilts from one level to another) to enter the smoking patio on the left side of the facility. This failure resulted in Resident 1 falling out of wheelchair facing downwards, sustaining a contusion (bruise caused by direct blow to the body that can cause damage to the surface of the skin and to deeper tissues as well) of nose, closed fracture (broken bone) of nasal bone and feeling embarrassed. Findings: During a record review of Resident 1's admission Record (record with residents' basic personal information), the record indicated Resident 1 was admitted to the facility in January 2023. A review of Resident 1's Minimum Data Set (MDS, an assessment used to guide care), dated 11/19/24, indicated Resident 1 was usually able to make herself understood and was usually able to understand others. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review:1. For three of three sampled residents (Resident 9, Resident 10, and Resident 11) the facility failed to ensure accurate representations of change in condition (COC, any sudden and marked adverse change in the resident's condition which is manifested by signs and symptoms different than usual) had documented entries that were signed by licensed nurses (LNs) in real time. 2. The facility failed to provide complete, accurate, and prompt recordings of clinical services and documentation on Interdisciplinary Team (IDT, a group of health care professionals with various areas of expertise who work together toward the goals of their residents) Meeting Notes as the events of clinical discussion occurred in real time during IDT meetings. These failures resulted in incomplete and inaccurate reflections of the medical care and services provided to each residents' actual date and time of COCs, as well as IDT notes and recommendations.1. A review of Resident 9's Face Sheet, printed on 6/12/26, indicated Resident 9 was admitted to the facility in 2026 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0895 — patternHave a Compliance and Ethics Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to maintain their compliance and ethics program when the facility did not promote honest and ethical behavior in all work-related activities. This failure resulted in false medical records and reports and placed the residents in the facility at risk of receiving unsafe care. 1. A review of the facility census, dated 6/2/26, indicated a mixed gender room arrangement between a male resident, Resident 1 who at this time was transferred to the hospital for a medical procedure and a female resident, Resident 2, newly admitted to the facility on this day, at 6:20 p.m. A review of the facility census, dated 6/3/26, indicated Resident 1 returned from the hospital at 3:20 a.m., and was placed in B bed, while Resident 2's A bed now showed as vacant when Resident 2 moved to an all-female room with two other female residents. The census manipulation reflected an attempt to obscure the overnight mixed gender room situation. A review of Resident 1's Progress Notes, dated 6/3/26, at 3:15 a.m., indicated curtains were drawn to maintain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two sampled residents (Resident 1 and Resident 2 ) and/or their individual Resident Representatives (RRs) were notified of the mixed gender room arrangement when male resident, Resident 1's unexpected return to facility following less than a 24-hour hospitalization stay, was placed together in a room with newly admitted female resident (Resident 2). This failure resulted in Resident 1 and Resident 2's inappropriate room accommodation, roomed in with the person not of their choice, and without individual consent or advanced written notifications in place.A review of Resident 1's Face Sheet, printed on 6/11/26, indicated Resident 1 was admitted to the facility in 2025 with multiple diagnoses that included Diabetes Mellitus (a long-term [chronic] disease in which the body cannot regulate the amount of sugar in the blood), bipolar disorder (a mental condition in which a person has wide or extreme swings in their mood. Periods of feeling sad…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one of eleven sampled residents (Resident 1), the facility did not provide Resident 1 and Resident Representative 1 (RR 1) a written seven (7) day Bed Hold (holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave [absences for purposes other than required hospitalization] or hospitalization) Agreement when Resident 1 was transferred to the hospital and sent back to the facility the same day, in less than 24 hours. This failure resulted in Resident 1 and/or RR1 not having a written notification of the facility's Bed Hold Agreement prior to hospitalization and led Resident 1 not to be able to return to his previous room following an unexpected less than 24-hour stay at the hospital.A review of Resident 1's Face Sheet, printed on 6/11/26, indicated Resident 1 was admitted to the facility in 2025. A review of Resident 1's Order Summary, dated 6/2/26, indicated transfer resident to hospital for nasogastric (NG, a flexible tube passed through the nose, down the esophagus, and into the stomach for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-17 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to honor one out of 3 residents (Resident 1) the right to retain personal possessions when Resident 1's personal possessions were not listed in detail and verified at admission. This failure had the potential to cause Resident 1 to feel their belongings were not treated with respect and had the potential to result in Resident 1 missing items without documentation of ownership.During a review of Resident 1's admission Record, printed 3/17/26, the Record indicated Resident 1 was admitted to the facility in 2024 with a diagnosis of depression. During a review of Resident 1's Brief Interview for Mental Status (BIMS - a scoring system used to determine the resident's cognitive status regarding attention, orientation, and ability to register and recall information, dated 3/6/26, the record indicated Resident 1's BIMS score was 14 (a BIMS score of thirteen to fifteen is an indication of intact cognitive response). During an interview on 3/16/26, at 12:58 p.m., with Resident 1, Resident 1 stated staff refused to complete…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect personal belongings for one resident (Resident 1), when Resident 1's clothes and personal items were missing and were not accounted for.This failure had compromised the right of Resident 1 to retain personal possessions. A review of the admission record for Resident 1 indicated that Resident 1 was admitted on [DATE], and initially admitted [DATE] with diagnoses that included diabetes, hypertension, and end-stage kidney disease on dialysis. Resident 1 was discharged on 10/9/24. During a telephone interview on 8/12/25, at 8:48 a.m. with Resident 1's Responsible Party (RP), RP stated that upon discharge, Resident 1 had missing personal items. RP stated Resident 1's missing personal items were reported to Social Services Director (SSD) 2 during Resident 1's stay in 2024. RP stated there was no inventory of Resident 1's personal items provided to Resident 1 and/or family upon discharge. During an interview on 8/12/25 at 2:55 p.m. with the current…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect one of five sampled residents (Resident 4) from physical abuse, when Resident 5, with a known of history of aggressive behavior, hit Resident 4 with a bed power cord (a thick electrical cord that connects the hospital bed with a power outlet). The failure resulted in Resident 4 suffering from a bleeding facial/scalp wound and received and hospitalization for further care. Findings: During a review of Resident 4's admission Record (a document that records a patient's information when they are admitted to a hospital or other healthcare facility), printed on 2/6/25, the record indicated Resident 4 was admitted to the facility in November 2023 with vascular dementia (a loss of brain function, affecting one or more brain functions such as memory, thinking, language, judgment, or behavior). During a review of Resident 4's Minimum Data Set (MDS, an assessment used to guide care), dated 9/5/24, the MDS indicated Resident 4's Brief Interview of Mental Status (BIMS, is a scoring system used to determine the resident ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Certified Nursing Assistant (CNA) 2 did not have access to facility residents and their personal care, after one of five sampled residents (Resident 3) alleged that CNA 2 hit him. CNA 2 continued to provide care to Resident 3 and at least 18 other residents for 12 more hours after the allegation was made. This failure placed Resident 3 and other residents at the facility at risk for abuse and further complications. Findings: During a record review of Resident 3's undated admission Record (a document with patient's basic personal information), the record indicated Resident 3 was admitted to the facility in April 2022. During a review of Resident 3's Minimum Data Set (MDS, an assessment tool used to guide care), dated 10/11/24, showed Resident 3's short-term memory was intact. A record review of Resident 3's Nursing Progress Notes, dated 9/14/24, the notes indicated Licensed Vocational Nurse (LVN) 3 documented, on 9/14/24 around 7:30 pm resident called 911. Paramedic is here to [check] him. Resident stated he is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-13 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure kitchen staff were routinely trained and evaluated for competency skills when: 1. Cook failed to thaw fish safely in a sink. 2. Cook failed to report out of range temperatures on 9/9/24. 3. Dietary Manager was not able to state appropriate thawing procedures. 4. Dietary Manager was not able to state the importance of keeping freezer at proper temperature. These failures had the potential to result in food borne illness. Findings: During an interview on 9/9/24, at 10:26 a.m., with Dietary Manager (DM) and [NAME] (CK) 1, DM stated, the fish fillet inside 3-compartment dishwashing sink was going to be served for lunch. CK 1, then stated the fish fillet was taken out of the freezer at around 8:00 a.m. When asked which freezer did the fish fillet came from, CK 1 pointed to the freezer with temperature reading of 30 degrees F. During a concurrent observation and interview on 9/9/24 at 10:46 a.m. with DM, in the presence of Registered Dietician (RD) 1 and Senior [NAME] President of Operations (SVPO). DM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-13 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist four out of eight sampled residents (Resident 30, 46, 48, 52) with personal hygiene when: 1. Resident 30 and Resident 46's long facial hair was not shaved. 2. Resident 48 and Resident 52's fingernails were not clean and trimmed. These failures resulted in Resident 30 feeling yuck, Resident 46 feeling crutty and unkept and placed Resident 48 and Resident 52 at risk for getting infections from lack of proper hygiene and injuring themselves with long fingernails. Findings: 1.a. During a concurrent observation and interview, on 9/9/24 at 10:14 a.m. with Resident 30 in Resident 30's room, Resident 30's beard was approximately 1 centimeter (cm) long. Resident 30 stated he preferred to keep his mustache long, but his beard shaved. Resident 30 stated staff doesn't offer to help him shave. Resident 30 stated feeling yuck with the long beard. During a concurrent observation and interview, on 9/12/24 at 11:00 a.m. with Licensed Vocational…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Ecited before2024-09-13 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure 4 Certified Nursing Assistants (CNAs) and 1 Licensed Vocational Nurse (LVN) had the appropriate competencies to care for residents when the facility did not complete Orientation Evaluation Checklists for LVN 1 and CNA 3, and Annual Performance Evaluations for CNAs 1, 2 and 4. This failure had the potential for resident care to be provided in an unsafe and incompetent manner. Findings: During a concurrent interview and record review on 9/12/24, at 11:59 a.m., with Director of Staffing Development (DSD), CNAs 1, 2, and 3 and LVN 1's personnel folders were reviewed. DSD stated CNA 1's personnel folder indicated CNA 1 was hired on 8/17/23 and did not have an Annual Performance Evaluation. DSD stated CNA 2's personnel folder indicated CNA 2 was hired on 5/17/23 and did not have an Annual Performance Evaluation. DSD stated Annual Performance Evaluations had to be done annually and were important to evaluate CNA's competency. DSD stated CNA 3's personnel folder indicated CNA 3 was hired on 5/23/24 and did not have an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure proper storage and labeling of medication and biologicals (made from a variety of natural sources human, animal, or microorganisms and are used to treat, prevent, or diagnose diseases and medical conditions) for one of one sample medication room and two of two medication carts when: 1. Three opened vials of Tuberculin Purified Protein Derivative (PPD- indicated to aid diagnosis of tuberculosis infection (TB) in persons at increased risk of developing active disease) was unlabeled and undated with an open date. 2. Two activase (a clot-busting medication. It helps the body to produce a substance that dissolves unwanted blood clots.) vials for a discharged resident (Resident 222) were stored in the refrigerator. 3. Thirteen expired Influenza (common respiratory illness. Symptoms often include fever, head, and body aches, coughing and a stuffy or runny nose.) vaccine vials were stored in the refrigerator. 4. Expired medications for Resident 13, 14 and 52 was stored in the medication cart. 5. Two opened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain and observe infection control practices when: 1. Certified Nursing Assistant (CNA) 6 picked up a soiled linen on the floor of Resident 37 and Resident 58's room and disposed the soiled linen in the cart across Resident 37 and Resident 58's room. 2. Licensed Vocational Nurse (LVN) 3 did not perform hand hygiene and did not put on a new pair of gloves prior to administering eye drops to Resident 51. 3. LVN 3 did not remove gloves after applying topical medication (a medication that is applied to a particular place on or in the body.) to Resident 20. 4. Resident 17, 22 and 44's nasal cannula tubing was undated, unlabeled and was touching the floor. These failures had the potential for cross contamination and spread of infections among residents at the facility. Findings: 1. During an observation on 9/9/24 at 12:32 p.m. in Resident 37 and Resident 58's room, CNA 6 picked up a white linen on the floor with a gloved hand and proceeded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure one of one sampled resident (Resident 30) was treated with dignity and respect when Resident 30 attended activity wearing facility gown and disposable undergarment was soaking wet with urine. This failure had the potential to negatively impact Resident 30's sense of self-worth and self-esteem. Findings: During an observation on 9/9/24 at 12:38 p.m. in the activity room, Resident 30 was sitting on the wheelchair wearing facility gown and liquid was dripping from the wheelchair onto the floor. Other residents in the room were wearing personal clothes. During a concurrent observation and interview on 9/9/24 at 12:40 p.m. with the Activity Director (AD) in the activity room, the AD pulled up Resident 30's gown to check the disposable undergarment. The AD stated Resident 30's diaper was soaking wet with urine. The AD stated Resident 30 wearing gown and soaking wet affected their dignity. During a review of the facility's policy and procedure titled, Resident Rights, dated 1/1/12, indicated, Employees are to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of 4 sampled residents (Resident 11), had a Doctor's Order for supplemental oxygen before they received the supplemental oxygen. This failure had the potential for Resident 11 to receive supplemental oxygen inappropriately and in an unsafe manner. Findings: A review of Resident 11's admission Record printed 9/12/24, indicated Resident 11 was admitted to the facility in 2024 with multiple diagnoses including a primary admitting diagnosis of Acute and Chronic Respiratory Failure (a condition that occurs when the lungs are unable to get enough oxygen into the blood or remove enough carbon dioxide from the blood) with Hypoxia (a condition that occurs when the body's tissues, blood, or cells don't have enough oxygen to function normally). During a concurrent observation and interview on 9/09/24, at 10:48 a.m., Resident 11 was observed as they used an oxygen concentrator (a medical device that gives you extra oxygen) via nasal canula (a thin, flexible tube with two prongs that sit inside the nostrils and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-13 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light (a device used by a patient to signal his or her need for assistance) was within reach for one of three sampled Residents (Resident 56). This deficient practice resulted in the delay of care and services. Findings: During a review of Resident 56's face sheet dated, 9/10/24, indicated Resident 56 was admitted to the facility on [DATE]. During a review of Resident 56 Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan) dated 8/13/24, the MDS indicated, Resident 56 had multiple diagnoses that included, muscle weakness, polyneuropathy (nerve damage causing problems with sensation, coordination, or other body functions). The MDS also indicated Resident 56 had a Brief Interview for Mental Status (BIMS - is a scoring system used to determine the resident's cognitive status in regard to attention, orientation, and ability to register…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-21 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of two sampled Residents (Resident 1) had staff identify themselves with name badges while they received care. This failure had the potential to cause Resident 1 emotional distress and anxiety. Findings: During a review of Resident 1's face sheet, dated 4/12/24, face sheet revealed Resident 1 was admitted to the facility in 1/2024. During a review of Resident 1's Minimum Data Set (MDS- an assessment tool used to guide care) dated 2/1/24, the MDS indicated Resident 1 had multiple diagnoses that included arthritis (swelling and tenderness of one or more joints) and anxiety disorder. The MDS also revealed Resident 1 had a Brief Interview for Mental Status (BIMS -a screening tool used to assess cognition) score of 15/15. Meaning, Resident 15 was able to understand and understood others. During a telephone interview on 4/12/24, at 8:26 a.m. with the Responsible Party (RP), RP stated there were multiple issues with staff members that included leaving Resident 1 in bloody bed sheets. RP further stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-02 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement their Policy and Procedure (P&P) for one of four sampled residents when Resident 1's social security card, a watch, and other personal items reported missing were not investigated thoroughly and documented. This failure placed resident 1 at risk for emotional distress, potential financial hardship and affected Resident 1's sense of security and well-being. Findings: During a review of Resident 1's admission Record , printed on 9/29/23, the admission Record indicated Resident 1 was originally admitted to the facility on admitted to the facility in December 2019. The admission records also indicated that Resident 1 had a medical diagnosis including unspecified dementia (a loss of brain function that occurs with certain diseases, affecting one or more brain functions such as memory, thinking, language, judgment, or behavior). During a record review of Resident 1's Minimum Data Set (MDS, a resident assessment tool used to guide care) dated 7/10/23, the MDS assessment section C indicated Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-29 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based of observation, interview, and facility document review, the facility failed to ensure: 1. There was adequate supervisory oversight for the Food and Nutrition Department; 2. Food was ordered in the right quantity for the planned menu; and 3. The RD inspected the resident food refrigerator located in the nursing station. These failures had the potential to result in unsafe and unsanitary practices in regard to food storage, food preparation, and food service, as well as result in an inadequate supply of food for the planned menu to meet the nutritional needs of the residents all of which could in turn affect the safety and wellbeing of 52 residents who ate food by mouth out of a facility census of 54. Findings: Review of the undated job description titled Director of Nutrition Services (DNS), indicated this position was responsible overseeing the day-to-day operation of the Food and Nutrition Services department. An example of areas the DNS was responsible for according to the job description included ensuring nutritious meals to all residents, maintaining a safe and sanitary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-07-29 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility record, the facility failed to ensure kitchen staff were competent for job duties performed when Certified Nursing Assistant/Diet Aide 1 (CNA 1) washed dishes in the kitchen and did not know the appropriate sanitizer strength and did not ensure appropriate wash water temperature for the dish machine (Cross-reference F812). This failure had the potential to result in contamination of dishware, utensils, and food leading to illness for 52 residents who received food from the kitchen out of a facility census of 54. Findings: Review of the job description titled, Dietary Aide, published March 2012, indicated the Dietary Aide position was responsible for maintaining daily care of the dishwasher and washing dishes. In an interview with CNA 1 and a concurrent observation of the dish machine on 7/26/22 at 9:10 a.m., indicated CNA 1 washed dishes using the dish machine. CNA 1 stated she was usually a CNA but washed dishes today because the diet aide went home, so she helped out. CNA 1 stated she was responsible for testing the sanitizer of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-07-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility document review, the facility failed to store, prepare, and distribute food in a safe and sanitary manner when: 1. The dish washing machine not reaching the required minimum temperature for the wash cycle and leaking. (Cross reference F908) 2. Hand Hygiene protocol was not followed. 3. Expired food items were found in the dry storage room. 4. Multiple dry food items did not have a use by date or open date on them. 5. Sanitizer strength for food contact surface using red bucket was not an appropriate strength. 6. There was no air gap (a gap of air between the floor and a drainpipe to prevent backflow of sewage into the equipment) for food preparation sink. 7. Toaster was not cleaned regularly and had buildup of black and brown residue. 8. Microwave was not cleaned and had food residue on the top inside surface. 9. Industrial Can opener was not clean with sticky yellow and black residue build up and the blade coating was peeled off. 10. Kitchen vents and surrounding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-29 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow its policy and procedure to ensure safe and sanitary storage and consumption of food brought in for residents from outside the facility when outside food belonging to 52 residents were not labeled upon storage or discarded after two days. This failed practice had the potential for consumption of unsafe food and cause foodborne illness to 52 residents who ate food by mouth out of a census of 54 residents. Findings: During an interview on 7/25/22 at 12:45 p.m., with Licensed Vocational Nurse (LVN) 3, LVN 3 stated the resident refrigerator in the facility was used for storing resident food only and expired food was cleaned out every week by the Housekeeping Department. During a review of facilities document titled, Attention all Staff:, affixed to the resident refrigerator, the document indicated, All perishable food placed in this refrigerator MUST have a room number and date marked on it and can ONLY be held for TWO days (48 hrs.). Any expired Dates will be thrown out. During a concurrent observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-29 · tag F0888 — widespreadEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure registry staff were vaccinated for COVID-19 (a serious respiratory disease) when 8 of 23 registry staff did not receive the COVID-19 booster immunization and one vaccine exempt registry staff did not meet the religious exemption criteria. This failure had the potential for unvaccinated staff to increase the spread of COVID-19 and its complications of severe illness, hospitalization and/or death to residents they cared for and other staff that worked in the facility. Findings: During an interview and concurrent document review on 7/28/22 at 9:25 a.m., the logs for staff vaccination logs were examined. The Registry staff log indicated, 8 of 23 did not have COVID-19 booster vaccinations. One of two exempt registry staff identified on the log did not meet the religious justification criteria. The IP stated registry staff were from out-of-state where they were not required to have COVID boosters. During an interview on 7/29/22 at 10:30 a.m., the [NAME] President of Operations (VPO) stated all staff, including registry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-07-29 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain essential equipment when there were issues with dish washing machine not reaching the required minimum temperature for the wash cycle and leaking. (Cross reference 812) This failure had the potential for equipment not functioning as per manufacturers guidance resulting in ineffective ware washing processes and in turn could cause contamination of food, leading to foodborne illness for 52 residents who received food from the kitchen and negatively affect residents ' well-being out of a census of 54 Findings: An observation during the initial tour of the kitchen on 07/25/22 at 10:12 a.m., showed the dish machine was dripping water from the catch tray onto to floor. During a concurrent observation and interview on 7/26/22 at 9 :18 a.m., the dishwashing procedure were reviewed with Certified nursing Assistant/ Dietary aide (CNA 1). CNA 1 explained the operation of the machine. The dishwashing process, water was pouring from dish machine catch tray onto the Kitchen floor. CNA 1 also stated that it was a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-29 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide personal care and grooming for four of 24 residents (Residents 165, 265, 6, and 12) who were unable to perform activities of daily living when: 1. Resident 165's fingernails and toenails were long, jagged, with brown substances underneath them; 2. Resident 265's fingernails were long with dark brown substances underneath them, and Resident 265 had dried food crumbs around his mouth and clothes; 3. Resident 6's fingernails were very long, with dark brown substance underneath his nails; and 4. Resident 12's fingernails were long with thick black matter underneath and Resident 12's legs were dry, cracked, and scaly. These deficient practices had the potential for unmet personal care needs for Residents 165, 265, 6, and 12. Findings: 1. A review of Resident 165's admission Record indicated Resident 165's diagnoses included need for assistance with personal care. During a concurrent interview and observation on 7/25/22, at 10:15 a.m., at Resident 165's bedside, Resident 165's fingernails were long, jagged…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-07-29 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct a timely performance review and in-service training program for two of three sampled Certified Nursing Assistants (CNA 1 and 4) when CNA 1 and 4 did not complete their CNA skills observation checklist and 12-hour mandatory in-services within the past 12 months. This failure had the potential for residents to receive incompetent care from CNA 1 and 4. Findings: During a record review of CNA 1's employee file, CNA 1 did not have a completed CNA skills observation checklist and the 12-hour mandatory in-services within the past 12 months. CNA 1's file indicated CNA 1 was hired on 12/2/05. During a review of CNA 4's employee file, CNA 4 did not have a completed CNA skills observation checklist and the 12-hour mandatory in-services within the past 12 months. CNA 4's file indicated CNA 4 was hired 4/21/20. During an interview on 7/27/22, at 1:05 p.m., with Quality Regional Management Consultant (QRMC) 2, QRMC 2 confirmed there were no CNA skills observation checklists completed within the past 12 months for CNA 1 and CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-29 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide dementia (chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes and impaired reasoning) training to three of three sampled certified nursing assistants (CNA 1, 4 and 5) when mandatory dementia training was not completed by CNA 1, 4, and 5 in the last 12 months. This failure had the potential for unmet care needs of residents with dementia by CNA 1, 4 and 5. Findings: During a record review of the employee files CNA 1, 4, and 5, on 7/27/22, at 9:05 a.m., all three employee files did not have in-service records of the mandatory dementia training completed in the last 12 months. During an interview with the Director of Staff Development (DSD) on 7/27/22, at 10:30 a.m., DSD stated she was new and did not know where the training records were in the facility. The facility's policy and procedure titled, In-Service Training and Record Keeping, dated 2/20/20, indicated, The purpose of the policy and procedure was to establish guidelines…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-29 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store refrigerated medications, in accordance to facility policy which requires storage of medications between 36-46 degrees Fahrenheit (F). The medications were stored at temperatures that were too cold. This failure exposed patients to compromised medications. Findings: A review on 07/26/22 of the facility policy titled, STORAGE OF MEDICATIONS, dated April 2008, indicated, Medications requiring refrigeration or temperatures between 2 C (36F) and 8 C(46 F) are kept in a refrigerator. During an observation on 07/26/22 at 1:15 PM in the nursing station, two-medication room refrigerator was 30 F. There were multiple medication storage within the refrigerator. The manufacturer required all these medications (Tuberculin test, Humalog, Flu vaccine, etc.) were to be stored between 36-46 F. A review on 7/26/22 of the Medication Refrigerator Log, a log that had documented daily refrigerator temperatures, indicated for 7/26/22 that the refrigerator was at 30 F. During an interview on 7/26/22 at 2:15 PM, with Licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-29 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Pharmacy Consultant (PC)'s monthly recommendations were acted upon for five of 24 sampled residents (Resident 12, 13, 19, 22 and 37) when the PC's recommendations were not reviewed for Resident 12, 13, 19, 22 and 37 who were prescribed psychotropic drugs (medications used to stabilize or improve mood, mental status or behavior) for five consecutive months, from March through July 2022. This failure had the potential for unnecessary medications to be given to Resident 12, 13, 19, 22, and 37. Findings: During a review of the Consultant Pharmacist's Medication Regimen Review, dated 6/14/22, for Resident 12, it indicated, to monitor appropriate behavior and side effects of the medication sertraline (medication for depression) for depression on the Medication Administration Record (MAR). Resident 12's MAR indicated the monitoring of Resident 12's behaviors and medication side effects started 42 days later, on July 26, 2022. During a review of the Consultant Pharmacist's Medication Regimen Review, dated 6/14/22, For…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-29 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and document reviews the facility failed to be free of medication error rates of five percent or greater when two medication errors were observed out of 32 opportunities. The medication error rate was calculated as followed: two divided by 32 then multiplied by 100, which was equal to 6.2 percent. This failure resulted in multiple medication errors. Findings: 1. A review on 07/26/22 of the facility policy dated October 2017 entitled Medication Administration-General Guidelines indicated Prior to administration, the medication and dosage schedule on the resident's medication administration record (MAR) is compared with the medication label. If the label and MAR are different and the container is not flagged indicated a change in directions or if there is any other reason to question the dosage or directions, the physician's orders are checked for the correct dosage schedule. During an observation on 07/26/22 at 9:20 AM LVN 1 was preparing Resident 43's Metoprolol for oral administration. LVN 1 did not compare the MAR with the medication label. LVN 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-29 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and medical record review, the facility failed to ensure 37 of 74 sampled residents received or were offered the pneumococcal vaccine when 37 of 74 residents did not have a record of the pneumococcal vaccine in their records. This failure had the potential risks of spreading bacterial infection and causing respiratory complications to residents. Findings: During a review of the facility's undated pneumonia vaccination log, the log indicated 37 of 74 residents did not have a record of pneumonia vaccine administration. During an interview on 7/28/22, at 9:25 a.m., with Infection Preventionist (IP), IP stated he has been the IP for a month. IP stated he picked up where the previous IP last recorded pneumonia vaccines. IP state he was still reviewing patient charts to verify if residents had their pneumonia vaccine and was working to update the incomplete pneumonia vaccine list. Review of the facility's policy and procedure (P&P), titled, Policy for Pneumonia Vaccine (New), dated 10/2014, indicated, on admission, all residents will be evaluated for pneumococcal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-06-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Remove expired stock from treatment cart three (two expired skin staple removal kits, and one bottle of povidone iodine (disinfecting) solution). This failure had the potential for use of expired, and potentially less effective items. 2. Label two opened bottles of liquid nutritional supplements with either a date opened or expiration date. This failure had the potential for use of expired nutritional supplements which could lead to gastrointestinal distress. 3. Label a white colored cream in a medication cup in treatment cart three with type of cream, resident name, or date. This failure had the potential to result in use of expired cream on the wrong resident and/or for the wrong reason. Findings: 1. During an observation of treatment cart three, with Registered Nurse (RN 1) on [DATE] at 11:35 p.m., the bottom drawer contained a 16-ounce bottle of povidone iodine solution dated 12/2017. RN 1 stated the solution was expired and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-06-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, and served food under sanitary conditions when: 1. Multiple food items were outdated, unlabeled, and undated; 2. Staff belongings were stored on a 3 step ladder next to refrigerator 3 and 4; 3. Freezer 1 had brown sticky residue on the bottom shelves, and unlabeled ice cream bowls. These failures had the potential to cause food contamination or food borne illness. Findings: 1. During observation and concurrent interview on 6/9/19 at 8:05 a.m., the following were observed: a. In the kitchen refrigerator number three: three glasses of nectar thick liquid did not have preparation date or use by date; four tuna half-sandwiches had a prepared date of 6/7/19, and no use by date; seventeen half-sandwiches had no label and no use by date; three bowls of cottage cheese had a prepared date of 6/6/19, and no use by date; four bowls of fruit had no label and no use by date; three pitchers of thickened liquid had a prepared date of 6/8/19, and no use by date; two quarts of lime juice had a prepared date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-06-12 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on an observation, interview, and record review, the facility failed to maintain a comfortable and sanitary environment for both residents by: 1. In room [ROOM NUMBER] and room [ROOM NUMBER] the sliding closet doors did not close, the floors had fluffy particulates under the beds, and there was a thick, brown, sticky substance on the areas between the sliding doors and the clothes racks. 2. A certified nursing assistant (CNA 2) left a basin of water used for grooming on the over-bed table for one of 12 residents (Resident 229). 3. In room [ROOM NUMBER] the closet door was missing, and was replaced by a stained curtain. These failures had the potential for residents to not experience a clean, homelike environment. Findings: 1. During an observation on 6/9/19 at 8:52 a.m., the following findings were observed: the closet doors in room [ROOM NUMBER] and room [ROOM NUMBER] did not close, the floor areas between the sliding doors and the clothes racks had a thick, brown, sticky substance, and the floor areas…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-06-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on an observation, interview and record review, the facility failed to provide grooming assistance for one (Resident 229) of twelve sampled residents. For Resident 229, the failure to provide grooming assistance resulted in presence of brown substances under her fingernails, and facial hair. Findings: A review of the Minimum Data Set (MDS, an assessment tool used to guide care) dated 1/4/19 indicated Resident 229 had severe impairments to thinking and remembering skills. The MDS dated [DATE], indicated Resident 229 required total assistance for all personal hygiene activities including cleaning of face and hands. During an observation on 6/10/19 at 9:05 a.m., the fingernails on Resident 229's left hand extended beyond the end of the finger tips, with brown substances visible underneath the fingernails. Resident 229 also had one-quarter inch long, white facial hair along her jaw line from the left side to the right side. During an interview with Family Member 1 (FM 1) on 6/10/19 at 12:40 p.m., FM1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-12 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow physician orders to flush the feeding tube (a tube inserted through the nose or mouth into the stomach to deliver food, fluid, and/or medications) between administration of different medications for one of 16 sampled residents (Resident 7). This failure resulted in Resident 7 not receiving flush solution according to physician instructions. Findings: Review of Resident 7's Face sheet dated 3/19/19 showed Resident 7 was admitted to the facility in 2018 with a condition of altered mental state. Review of Resident 7's Physician orders dated 8/29/18 showed Resident 7 was to receive medications through a feeding tube, and the medication administration instructions included, To flush the feeding tube with 30 milliliters (ml) of water in between medications. During medication administration observation on 6/10/19 at 9:12 a.m., Licensed Vocational Nurse (LVN 1) administered six different kinds of tablets and capsules via feeding tube. LVN 1 administered 30 ml of water before the first medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-12 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a fortified diet (a diet structured to provide more calories than a regular diet) for one (Resident 229) of 14 residents. For Resident 229 this failure had the potential to result in weight loss. Findings: A review of the Facesheet indicated Resident 229 was re-admitted to the facility with a diagnosis of difficulty swallowing. A review of the physician's orders dated 5/29/19, indicated Resident 229's diet changed from a tube feeding (liquid nutrition delivered by a tube directly into the stomach), to a pureed, fortified diet. A review of Resident 229's dietary lunch ticket (a document delivered with the food tray listing the type of diet, and foods, on the individual resident's tray) dated 6/10/19 reflected the diet was regular, with a puree texture. During an interview with the Dietary Supervisor (DS) on 6/10/19 at 12:48 p.m., DS confirmed Resident 229's dietary lunch ticket did not indicate presence of a fortified diet. During an interview with the Assistant Director of Nursing (ADON) on 6/10/19 at 1:00 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-07-29 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to issue a notice of Transfer/Discharge to one of three closed record sampled residents (Resident 61) or the resident's representative and to the Office of the Ombudsman when Resident 61 was transferred to the acute care hospital. This failure had the potential to result in the lack of coordination and support for Resident 61 while he was in the acute care hospital. Findings: During a review of Resident 61's admission Record, dated 7/29/22, the admission Record indicated Resident 61's original admission date was 3/31/22 and current admission date was 6/15/22. During a review of Resident 61's Census List, dated 7/29/22, the Census List indicated, Resident 61 was Transferred Out to hospital on 6/7/22. During a review of Resident 61's Health Status Note, dated 6/7/22, the Health Status Note indicated Resident 61 had an episode of nausea, vomiting and diarrhea. The Health Status Note also indicated a doctor's order to monitor and to send Resident 61 to the emergency room (ER) if Resident 61 was unresponsive. During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-07-29 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their Policy and Procedure (P&P) to provide a written bed hold agreement notice to one of three closed record sampled residents (Resident 61) when Resident 61 was not provided the Bed Hold Agreement before being transferred to the hospital. This failure had the potential for Resident 61 to not be informed of the rights and benefits of bed hold and return policy to the facility. Findings: During a review of Resident 61's admission Record, dated 7/29/22, the admission Record indicated Resident 61's original admission date was 3/31/22 and current admission date was 6/15/22. During a review of Resident 61's Census List, dated 7/29/22, the Census List indicated, Resident 61 was Transferred Out to hospital on 6/7/22. During a review of Resident 61's Health Status Note, dated 6/7/22, the Health Status Note indicated Resident 61 had an episode of nausea, vomiting and diarrhea. The Health Status Note also indicated a doctor's order to monitor and send Resident 61 to the emergency room (ER) if Resident 61 was unresponsive.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2019-06-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on an observation, interview, and record review, the facility failed to ensure one of 12 sampled residents (Resident 38) received oxygen at a rate of two liters per minute (LPM), according to physician orders, and that the use of oxygen and monitored oxygen saturation levels were documented. For Resident 38, the administration of four LPM of oxygen, had the potential to result in development of adverse effects from excessive oxygen delivery, including lung damage and difficulty breathing. The failure to document oxygen saturation (oxygen saturation is a measurement of the percentage of oxygen in the blood, with a maximum value of 100 percent), or administration of oxygen, had the potential to result in inaccurate assessment of patient care needs. Findings: A review of the facility Facesheet indicated Resident 38 was re-admitted to the facility with a diagnosis of a sudden worsening of chronic obstructive pulmonary disease (COPD, a long-term lung disease causing difficulty breathing by obstruction of air flow into and out of the lungs). A review of the Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$23,153 in federal fines across 2 penalties.
- $9,110 — penalty dated 2025-02-06
- $14,043 — penalty dated 2024-09-13
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to SOL HEALTHCARE — 8 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 1 of 5 | 2.5 | -1.5 vs chain |
| Staffing | 4 of 5 | 3.4 | +0.6 vs chain |
| Quality measures | 3 of 5 | 3.4 | -0.4 vs chain |
The other 7 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SOL HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 99% | since 02/04/2010 |
| MAJER, SOL | Individual | DIRECT OWNERSHIP INTEREST | — | since 02/04/2010 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/04/2010 |
| CANTORE, LOURDES | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/20/2025 |
| RECHNITZ, SHLOMO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2020 |
| SNIPES, TYRONE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/15/2024 |
| ERETZ OAKLAND REHABILITATION LLC | Organization | ADP OF THE SNF | — | since 05/15/2019 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555313. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.