Bay Terrace Rehabilitation And Health Center
889 South Little Creek Road, Dover, DE 19901 · For profit - Corporation · 85 certified beds · (302) 674-0566 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0568)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $34,838 in federal fines (most recent 2026-02-24)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.2% | 12.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.3% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.4% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 39.6% | 10.3% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.1% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.0% | 13.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 3.6% | 21.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 97.4% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.6% | 3.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 14.8% | 20.2% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.4% | 10.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.0% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.0% | 83.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.9% | 23.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 3.3% | 11.6% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.83 | 1.81 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.63 | 1.40 | 1.80 | typical |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 41.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 34 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 6.9–16.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 41.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.9%CMS range 4.8–16.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 85 beds and averages 70.2 residents a day — about 83% occupied, or roughly 15 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.19 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.92 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.27 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.77 hrs/resident/day on weekends vs 4.36 on weekdays — 13% thinner on weekends. RN hours go from 1.05 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.
- Immediate jeopardy · J2026-02-24 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and review of other documentation as indicated, it was determined that for one (R2) out of three residents sampled for discharge, the facility failed to ensure durable medical equipment and home health services were in place prior to R2's discharge. R2 was discharged from the facility on 2/9/26 at 6:00 PM and transported home via medical transport services and assisted up the stairs to a three-story residence by transport, where no caregiver support was in the home. On 2/11/26, R2 was found in the home by the home health agency nurse in unsafe conditions. The facility's failure to confirm home health services and the availability of caregiver support to perform required care and assistance placed R2 in a situation with the potential for serious harm or injury. An immediate jeopardy (IJ) was identified starting on 2/9/26. Based on the facility's investigation, documented response, completion of in-service training, and staff interviews, the facility's date of abatement for the Immediate Jeopardy was determined to be 2/20/26. Findings include: A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined for one (R1) out of three residents reviewed for hospitalization, the facility failed to provide services to maintain R1's bowel function. The facility's failure to initiate the bowel protocol resulted in harm to R1 as it resulted in R1 undergoing a fecal disimpaction procedure during his 11/23/24 hospitalization. Additionally, the facility failed to obtain ordered blood work, to provide neb treatment due to machine not available and failed to obtain peripheral access for intravenous fluid infusion and supplemental oxygen order. Findings include: Cross refer F561 and F677. Review of R1's clinical record revealed: 8/14/15 - R1 was admitted to the facility with diagnoses, including but not limited to, diabetes, stroke with left-sided weakness, constipation, dementia and PEG feeding tube in-situ. a. The facility's Bowel Protocol- Laxative: Milk of Magnesia 30 cc after 3rd day without BM (bowel movement) (3-11) (signifies given on the 3 PM to 11 PM shift) - if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined that for one (R83) out of three residents reviewed for abuse the facility failed to ensure immediate reporting of an allegation of abuse. Findings include: The facility policy on abuse last updated January 2026 indicated, Reporting of all alleged violations to the Administrator, state agency, adult protective services, and to all other required agencies (e.g. law enforcement when applicable) within specific time frames! a. Immediately but not later than two hours after the allegation is made.6/12/25 3:31AM - An incident note in R83's clinical record documented that R83 made an allegation of physical staff to resident abuse against E8 (CNA). 6/12/25 11:21 AM - The facility reported an allegation of staff to resident physical abuse involving R83 that allegedly occurred at 2:35 AM to the State Agency; an estimated nine hours after the allegation occurred. 4/23/26 11:06 AM - During an interview with E6 (RN) it was confirmed that R83's allegation of abuse was not immediately reported to the State Agency. E6 stated, When the [DON]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined that for one (R83) out of three residents reviewed for abuse the facility failed to ensure residents were protected from further abuse when the facility failed to remove an employee from resident care immediately after an allegation of abuse. Findings include: The facility policy on abuse last updated January 2026 indicated, Protection of Resident. Room or staffing changes if necessary to protect residents from the alleged perpetrator. 6/12/25 11:21 AM - The facility reported an allegation of staff to resident physical abuse involving R83 and E8 (CNA). 4/23/26 9:26 AM - Review of E8's (CNA) timesheet revealed that after the allegation of physical abuse involving R83, E8 remained in the facility working with residents until 7:05 AM. 4/23/26 10:56 AM - During an interview, E7 (LPN) the nurse assigned to R83's unit at the time of the incident confirmed that E8 (CNA) remained caring for patients after R83 made an accusation of physical abuse against R83. E7 stated, She had dementia and a care plan for false accusations what she said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for one (R10) out of seven residents reviewed for ADL (Activities of Daily Living), the facility failed to provide ADL care for dependent residents. Findings include:Review of R10's clinical record revealed:3/26/25 - R10 was admitted to the facility with a diagnosis of terminal prostate cancer and delirium.1/12/26 - A review of R10's care plan documented that the resident had a self-care deficit for ADLs. 3/24/26 - A quarterly MDS documented that the resident was dependent for personal hygiene.4/15/26 7:10 AM - A progress note documented that R10 was restless all night and was smearing his feces with his hands.4/20/26 9:45 AM - An observation of E5 (CNA) providing a bed bath to R10 revealed dark debris beneath three fingernails on the resident's left hand4/21/26 9:00 AM - An observation of R10's left hand had dark debris beneath three of his fingernails. 4/21/26 10:15 AM - During an interview, E5, CNA stated that during the resident's bed bath, she shaved the resident (R10) and washed his entire body. She…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview it was determined that for one (R85) out of three residents reviewed for hospitalization the facility failed to provide appropriate care and monitoring consistent with professional standards of practice. When the facility failed to monitor and restrict fluid intake for R85 admitted with active diagnosis of heart failure. Findings include:Review of R85's clinical record revealed:4/19/25 through 4/29/25 - R85 was hospitalized for multiple conditions, including heart failure. 4/29/25 - R85 was admitted to the facility with multiple diagnoses including congestive heart failure and kidney disease requiring dialysis.4/30/25 - An admission assessment completed by E11 (RN) documented that R85 had congestive heart failure.4/30/25 - R85's baseline care plan revealed that R85's diagnosis of congestive heart failure lacked interventions.5/1/25 - A nutrition assessment documented that R85 was receiving therapeutic, regular textured meal plan with 1500 mL fluid restriction . Will continue to monitor oral intake, weight, skin integrity, and labs as available…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-23 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that for one (R72) out of five residents sampled for medication review, the facility failed to ensure that the residents were free from unnecessary meds when a Protonix order was used in excessive dose. Findings include: Review of R72's clinical record revealed:1/26/26 - R72 was admitted to the facility.1/27/26 - A physician's order for Protonix 40 mg give one by mouth two times a day for GERD (gastro-esophageal reflux disease). 2/22/26 - A physician's order for Protonix 40 mg give one tablet by mouth once daily for GERD. 3/30/26 - A Monthly Consultant Pharmacist Report documented two Protonix orders seen please clarify if both are current orders. Report was signed off and acknowledged by provider. 4/22/26 11:52 AM - During an interview, E10 (MD) confirmed the Consultant Pharmacist Report was reviewed and confirmed that the Protonix order daily was to be discontinued. 4/22/26 11:54 AM - During an interview, E3 (ADON) confirmed that R72 had two active Protonix orders from 2/22/26 to 3/30/26 when the second order was discontinued…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-19 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined that for three (R63, R53, and R59) out of three residents reviewed for pain, the facility failed to ensure that that adequate pain management was provided and pain assessments were not conducted with a consistent scale for pre and post pain assessments. Findings include: April 2002 - The pain management standards by the American Geriatrics Society included: appropriate assessment and management of pain; assessment in a way that facilitates regular reassessment and follow-up; same quantitative pain assessment scales should be used for initial and follow up assessment; set standards for monitoring and intervention; and collect data to monitor the effectiveness and appropriateness of pain management. November 2009 - The American Academy of Pain Medicine, Pharmacological Management of Persistent Pain in Older persons, stated to refer to the previous American Geriatrics Society for specific recommendations for pain assessment in older persons that remain relevant. 1. Review of R63's clinical record revealed: 9/23/24 -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined that the facility failed to ensure food was stored, prepared, and served in a manner that prevents food borne illness to the residents. Findings include: 1. 2/11/25 8:39 AM - During the initial tour of the kitchen the surveyor observed the following: - The hair on the front of E5's (FSS) head was unsecured by a hair net. - The hand washing sink located in the dish area was obstructed by a fan and the paper towel dispenser was empty. - The small refrigerator for milk storage contained an opened gallon of milk with an expiration date of 2/5/25. 2. 2/17/25 10:06 AM - During a tour of the kitchen, food particles were splattered on the top and sides of the cooktop and oven. Food debris and other litter was on the kitchen floor, under the shelving, prep trables and oven. 2/17/25 11:05 AM - The underside of all of the shelves on the plastice shelving units in the walk-in refrigerator had numerous areas of small black circular staining, which appeared to be mold or mildew creating the potential for contamination of food items stored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that for two (R43 and R63) out of eighteen (18) residents in the investigative sample, the facility failed to ensure residents were treated with respect and dignity. Findings include: 1. Review of R43's clinical record revealed: 4/8/24 - R43 was admitted to the facility. 4/12/24 - An admission MDS documented R43 as cognitively intact with a BIMS score of 14. 2/11/25 10:31 AM - An observation of E20 (LPN) entering R43's room revealed that staff did not knock or request to enter. 2/13/25 11:01 AM - An observation of E12 (CNA) entering R43's room revealed that staff did not knock or request to enter. 2/13/25 11:10 AM - An interview with E12 confirmed that she entered R43's room without knocking or requesting to enter. 2. Review of R63's clinical record revealed: 9/23/24 - R63 was admitted to the facility. 9/27/24 - An admission MDS documented R63 as cognitively intact with a BIMS score of 15. 2/11/25 10:24 AM - An observation of E20 (LPN) entering R63's room revealed that staff did not knock or request to enter. 2/11/25 10:27 AM -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that for one (R43) out of one resident reviewed for personal funds, the facility failed to ensure that the resident received their quarterly personal funds statement. Findings include: The facility policy entitled; Transactions Involving Residents Funds last updated November 2024 indicated, Quarterly statements will be provided in writing to the resident or the resident's representative, at the end of the quarter and upon request. Review of R43's clinical record revealed: 4/8/24 - R43 was admitted to facility. 12/30/24 - A quarterly MDS assessment documented that R43 was cognitively intact. 6/24/24 - 9/30/24 - A review of R43's electronic record revealed that the quarterly statement was not provided. 2/11/25 10:34 AM - During an interview, R43 reported the facility manages R43's money and the resident has not received quarterly statements. 2/18/25 9:12 AM - During an interview E1 (NHA) confirmed R43 did not receive quarterly statements. 2/18/25 9:14 AM - During an interview E10 (Business Office Manager) confirmed R43 was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview,it was determined that for one (R43) out of eighteen sampled residents, the facility failed to protect personal privacy. Findings include: Review of R43's clinical record revealed: 4/8/24 - R43 was admitted to the facility. 4/12/24 - An admission MDS documented R43 as cognitively intact with a BIMS score of 14. 2/11/25 10:33 AM - An interview with R43 revealed that R43 felt she was unable to have a private phone call in the facility due to not having a phone available to use in her room. R43 stated when she makes phone calls she uses the phone in the facility lobby. R43 stated that when she asked the facility advised her she could get a cell phone for personal use. 2/17/25 1:26 PM - An interview with E22 (Corporate Maintenance) confirmed that all resident rooms currently do not have phone access and the facility is running the phone lines today so the residents will have personal phones available to use in each room. 2/17/25 01:45 PM - An interview with E2 (DON) revealed that the facility has portable phones available for use that the residents can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · D2025-02-19 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, it was determined that for one (R60) out of two residents reviewed for hospitalization the facility failed to notify the Ombudsman of the residents transfer to the hospital. Findings include: The facility policy on Transfer and Discharge last updated September 2024, indicated Emergency Transfers/Discharges - The Social Services Director, or designee, will provide copies of the notices for emergency transfers to the Ombudsman, but the may be sent when practicable, such as in a list of residents on a monthly basis. Review of R60's clinical record revealed: 9/17/24 - R60 was transferred from the facility to the hospital emergently. 2/17/25 1:36 PM - E1 (NHA) provided the September 2024 Ombudsman Notification List of residents transferred out of the facility. A review of the list lacked evidence of notice of R60's transfer. 2/17/25 1:35 PM - E1 confirmed the findings. 2/19/25 1:41 PM - Findings were reviewed during the exit conference with E1 and E2 (DON).
- Potential for harm · D2025-02-19 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that for two (R19 and R31) out of three residents reviewed for PASARR, the facility failed to ensure that a referral for PASARR screening was completed. Findings include: 1. Review of R19's clinical record revealed: 3/7/18 - R19 was admitted to the facility with the diagnoses including non-Alzheimer's dementia. 4/16/18 - A PASARR level I was submitted to the state PASARR authority and had no evidence of any serious mental illness noted. 12/23/24 - A quarterly MDS assessment documented that R19 had the following diagnoses: non Alzheimer's dementia and psychotic disorder. 2/17/25 3:21 PM - A phone interview with E23 (SW) confirmed that a PASARR update had not been submitted since March of 2021. E23 also confirmed that the PASARR system had an issue with the system having previous employee information in system and resulting in the facility being unable to submit updates. 2. Review of R31's clinical record revealed: 2/13/19 - R31 was admitted to the facility with diagnoses including psychotic disorder with behavioral disturbances…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview it was determined that for one (R69) out of one reviewed for new admission, the facility failed to ensure that a baseline care plan was completed. Findings include: Record review for R69 revealed: 11/29/24 - R69 was admitted to the facility. 12/4/24 - A review of R69's clinical record revealed a lack of evidence of a baseline care plan. 2/17/25 12:57 PM - E1 (NHA) confirmed that there was no evidence that R69 had a base line care plan developed and that a summary of the plan was provided to the resident/ resident representative. 2/19/25 1:41 PM - Findings were reviewed during the exit conference with E1and E2 (DON).
- Potential for harm · Dcited before2025-02-19 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that for one (R63) out of eighteen residents in the investigative sample the facility failed to develop and implement a comprehensive resident centered care plan for an identified care area. Findings include: Cross refer F690 Review of R63's clinical record revealed: 9/23/24 - R63 was admitted to the facility. 9/23/24 - A care plan (last updated 1/6/25) was initiated for R63 and documented R63 had a self care defecit related to limited mobility with interventions including R63 was completely dependent on staff for toileting use and to encourage R63 to participate to the fullest extent possible with care. 9/27/24 - An admission MDS assessment documented R63 was dependent on staff for toileting. The MDS also documented R63 was always incontinent of bowel and bladder and was not on a toileting program. 12/27/24 - A quaterly MDS assessment documented R63 was dependent on staff for toileting. The MDS also documented R63 was always incontinent of bowel and frequently incontinent bladder and was not on a toileting program. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined for two (R22 and R63) out of eighteen residents in the investigative sample the facility failed to review and revise the care plan. Findings include: 1. Review of R22's clinical record revealed: 12/14/18 - R22 was admitted to the facility. 12/14/18 - A care plan documented that R22 had a self care deficit related to impaired mobility and cognitive defect with the following interventions: provide total assist with personal hygiene and dressing, provide a bed bath per RP (responsible party) and risk for falls in shower chair due to severe chorea. 2/19/25 10:30 AM - An interview with E3 (ADON) confirmed that R22 was unsafe to use shower chair or stretcher related to falls and that care plan was not updated to accurately reflect R22's current plan of care. 2. Review of R63's clinical record revealed: 9/23/24 - R63 was admitted to the facility. 9/25/24 - A care plan for R63 was initiated for pain related to chronic pain with the following interventions: administer analgesia per orders, monitor and document side effects from pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for three (R19, R22 and R55) out of five residents reviewed for ADL's, the facility failed to ensure ADL care was provided to dependent residents. Findings include: 1. Review of R55's clinical record revealed: 1/2/25 - R55 was admitted to the facility with multiple diagnoses including legal blindness. 1/3/25 - A baseline care plan documented that R55 had visual impairment and needed substantial maximum assistance with hygiene. 1/9/25 - An admission MDS assessment documented that R55's vision was severely impaired, and that the resident required partial moderate assistance to complete hygiene related ADL's such as shaving. 2/11/25 9:08 AM - During an interview R55 stated, I have a brand new razor and they have used it once. I can't see and need help to shave. R55 was observed with significant unkempt facial hair that he confirmed was not his preference. 2/14/25 10:48 AM - R55 was observed with unkempt facial hair. 2/14/25 1:11 PM - The surveyor accompanied E11 (CNA) to R55's room where R55 remained with unkempt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that for two (R43 and R63) out of two residents reviewed for general care and services, the facility failed to ensure treatment and care in accordance with professional standards of practice and physician orders. Findings include: 1. Review of R43's clinical record revealed: 4/8/24 - R43 was admitted to the facility with diagnoses including but not limited to constipation. 12/30/24 - A quarterly MDS assessment documented that R43 has a diagnosis of constipation unspecified. 1/2/25 - A review of physician's orders revealed the following orders: -Milk of Magnesia (MOM) give 30 mL every seventy two hours as needed for constipation if no bowel movement (BM) after three days. -Bisacodyl suppository 10 mg insert one suppository rectally as needed for constipation daily if no results from MOM. -Fleet enema insert one dose rectally every twenty four hours as needed if no BM in three days. 1/21/25 to 2/10/25 - Review of the CNA documentation sheet revealed that the facility failed to ensure that physician's orders were implemented when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that for one (R31) out of two residents reviewed for positioning and mobility, the facility failed to apply an ordered splint device. Findings include: Review of R31's clinical record revealed: 2/13/19 - R31 was admitted to the facility with diagonoses to including hemipleglia and hemiparesis following a cerebral vascular accident. 2/13/19 - A care plan was initiated for R31 documented actual contractures related to decreased mobility with the following interventions: left and right hand/wrist orthotic on each shift, maintain joints and body in a neutral body position at all times, and passive range of motion as tolerated. 6/26/24 - A physician's order for R31 documented apply right hand/wrist orthortic on every shift and remove for range of motion (ROM), hygiene, and routine skin checks every two hours. 12/12/24 - A physician's order for R31 documented apply left hand soft resting hand splint to be on in morning and remove in evening. 1/7/25 - A quarterly MDS assessment documented that R31 had impairments bilaterally to upper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that for two (R53 and R63) out of two residents reviewed for bowel and bladder, the facility failed to provide services to maintain or restore bowel and bladder continence. Findings include: 1. Review of R53's clinical record revealed: 4/5/24 - R53 was admitted to the facility. 4/5/24 - A care plan was initiated for bladder incontinence related to occasionally incontinent with the following interventions: apply barrier cream with each incontinent episode, change clothing with each incontinent episode, and check resident every two hours for incontinence and provide care. 10/9/24 - A quarterly MDS assessment documented that R53 required supervision of one for toileting. The MDS also documented that R53 had a BIMS score of 5 indicating cognitive decline and was occasionally incontinent of bladder, always continent of bowel, and was not indicated for a toileting program. 10/2024 - A review of the October CNA documentation record revealed that R53 was incontinent of urine 14 times out of 95 opportunities and incontinent of bowel 14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for one (R375) out of one resident reviewed for respiratory care, the facility failed to provide professional standards of of practice by ensuring the oxygen tubing was changed weekly and nasal cannula was stored in a bag when not in use. Findings include: Review of R375's clinical record revealed: 12/12/24 - R375 was admitted to the facility. 12/12/24 - A physician order was written to administer oxygen at 2 liters/minute via nasal cannula, may titrate to maintain SpO2 90% or greater. 12/13/24 - A physician order was written to change oxygen tubing weekly and PRN (as needed) and to label tubing, date time and initial. Nasal cannula to be stored in a bag when not in use. 12/16/24 - An admission MDS indicated R375 had a BIMS score of 3 (severe impairment ) and diagnoses of COPD, asthma and respiratory failure. 2/11/25 10:29 AM - An observation of R375's oxygen tubing revealed a label dated 1/30/25, no time or initial. Oxygen tubing was on the floor beside R375's bed. 2/11/25 11;12 AM - During an interview, E15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and interview, it was determined that for two (R31 and R53) out of five residents reviewed for unnecessary medications, the physician failed to ensure that an appropriate diagnosis was reflected in the resident's chart while antipsychotic medications were being administered. Additionally, the facility failed to ensure that a fourteen day stop date was implemented for an as needed antipsychotic medication. Findings include: 1. Review of R31's clinical record included: 2/13/19 - R31 was admitted to the facility with the following diagnosis, but not limited to, psychotic disorder with delusions. 1/24/25 - A physician's order for R31 documented risperidone (antipsychotic) tablet 0.5 mg: give one tablet by mouth at bedtime for delusional disorder. 1/2025 - A review of the monthly medication review (MRR) documented a recommendation to evaluate use of risperidone for delusional disorder. 2/1/25 - A physician's order for R31 documented risperidone tablet 0.5 mg: give one tablet by mouth at bedtime for delusional disorder. 2/14/25 9:55 AM - An interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-19 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for two (R59 and R63) out of two sampled residents for dental services, the facility failed to assist the residents in obtaining routine dental services. Findings include: 1. Review of R59's clinical record: 1/8/24 - R59 was admitted to facility. 4/4/24 - A review of R59's care plan documented R59 has a risk for an alteration in nutrition/hydration secondary to dementia, type II diabetes, and hypertension. The interventions included the following but not limited to explain and reinforce the importance of maintaining diet ordered and educate on refusals and risks. The care plan lacked evidence of a care plan relating to dental concerns. 12/17/24 - An annual MDS documented R59 had no natural teeth, no broken or loosely fitting dentures/partials, and no mouth or tooth pain. 2/11/25 9:37 AM - An interview with R59 revealed that R59 did not have dentures and complained of difficulty chewing due to not having dentures. R59 stated she wanted to see a dentist and had not been offered to see one. 2/18/25 2:53 PM - An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-02 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for one (R1) out of three reviewed for quality of care , the facility failed to provide services for hygiene that met with R1's stated preference of a shower for personal hygiene. Findings include: Cross refer F677 and F684. Review of R1's clinical record revealed: 8/14/15 - R1 admitted to the facility with diagnoses, including but not limited to, diabetes, stroke with left-sided weakness, constipation, dementia and PEG feeding tube in-situ. 10/14/24 - R1's annual Minimum Data Set (MDS) assessment documented in Section F- Preferences for Customary Routine and Activities that it was very important for R1 to choose between a tub bath, shower, bed bath or sponge bath. Due to R1 being nonverbal, F1 (R1's wife) was documented as the primary respondent who answered the MDS questions. Review of R1's care [NAME] revealed, Bathing: Showers preferred Sundays and Thursdays 3-11 (evening shift) (bed bath all other days unless otherwise specified). 11/3/24 10:43 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-02 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for one (R2) out of three residents reviewed for Advanced Directives, the facility failed to have a process for documenting and communicating R2's code status decision to the staff. Findings include: The facility's Residents' Rights Regarding Treatment and Advanced Directives Policy: It is the policy of this facility to support and facilitate a resident's right to request, refuse and/or discontinue medical or surgical treatment and to formulate an advance directive .9. Any decision making regarding the resident's choices will be documented in the resident's medical record and communicated to the interdisciplinary team and staff responsible for the resident's care . revised 5/2024 [DATE] - R2 formulated an Advanced Health Care Directive in the presence of a lawyer that named her daughter, [F2], with her other children, as her attorneys-in-fact to make health and/or personal care decisions . Declarant's Health Care Instructions to Physicians - 2.01 If I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for one (R1) out of three residents reviewed for quality of care, the facility failed to provide the necessary services to R1 to maintain good grooming and oral hygiene. Findings include: Cross refer F561 and F684. Review of R1's clinical record revealed: 8/14/15 - R1 admitted to the facility with diagnoses, including but not limited to, diabetes, stroke with left-sided weakness, dementia, PEG feeding tube and supra- pubic catheter in-situ. 10/14/24 - R1's annual Minimum Data Set (MDS) assessment documented in Section GG- Functional Abilities documented R1 as dependent for oral hygiene, shower/bathe self, and personal hygiene. The MDS defined dependent as helper does all of the effort. Resident does none of the effort to complete the activity. Oral hygiene was defined in the MDS as the ability to use suitable items to clean teeth. The task of shower/bathe self was defined in the MDS as the ability to maintain perineal hygiene, adjust clothes before and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-23 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that for eight (R3, R7, R9, R10, R14, R27, R32 and R53) out of of sixteen (16) sampled residents, the facility failed to have input from all required interdisciplinary team (IDT) members at the residents' care plan meetings. In addition, R53's nutrition risk care plan was not revised. Findings included: 1. Review of R3's clinical record revealed: 5/25/05 - R3 was admitted to the facility. 2/21/24 - A review of quarterly care plan meetings for the following dates 1/12/23, 4/6/23, 6/29/23, 9/21/23 and 12/14/23 lacked evidence of input from the Physician and the CNA. 2. Review of R7's clinical record revealed: 8/25/22 - R7 was admitted to the facility. 2/22/24 - A review of quarterly care plan meetings for the following dates 3/6/23, 6/8/23, 8/31/23 and 1/4/24 lacked evidence of input from the Physician and CNA. A review of a quarterly care plan meeting on 11/22/23 lacked evidence of input from the Physician, dietary and the CNA. 3. Review of R9's clinical record revealed: 8/14/08 - R9 was admitted to the facility. 2/21/24 - A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — the official record, unedited, may be distressing
Based on document review and interview, it was determined that the facility failed to provide a sufficient number of staff qualified to safely and effectively provide food and nutrition services. Findings include: 2/19/24 9:48 AM - Interview with E1 (NHA) revealed that only two members of the Kitchen staff were in possession of a current Food Protection Manager's certification from an accredited Food Safety program, and that neither of them were present in the kitchen during this day's morning and mid-day meal preparation. A staff person with a current Food Protection Manager's certification from an accredited Food Safety program must be on duty during every meal service. 2/19/24 12:25 PM - Document review revealed that one (1) of the two (2) Food Protection Manager certificates had an expiration date of 2/19/24. 2/19/24 2:43 PM - Findings were confirmed with E1 (NHA).
- Potential for harm · Ecited before2024-02-23 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure food was stored, prepared and served in a manner that prevents foodborne illness to the residents. Findings include: 2/19/24 8:57 AM - During the initial tour of the kitchen, the walk-in refrigerator contained the following undated items: turkey lunchmeat, individual serving size pies, which had no protective covering, green peas, and baked potatoes. Containers of thickened juice, regular juice, and gravy were noted with expired use by dates. 2/19/24 10:39 AM - During a tour of the kitchen, there was some sugar and coffee grounds spilled on the floor below one of the prep tables. 2/19/24 11:48 AM - A block of butter was left uncovered on a prep-table for more than three (3) hours allowing possible contamination from dust, debris, and other contaminants. 2/19/24 1:23 PM - During a review of the food temperature logs, the facility kitchen records had no food temperatures recorded for twenty-four (24) meals out of two-hundred seventy-six (276) meals sampled. Temperatures of cooked foods and cold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-23 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure garbage and refuse were disposed of properly to prevent pest invasion. Findings include: 2/19/24 9:34 AM - During the initial tour of the kitchen, two large garbage cans were not in use, but were uncovered. 2/19/24 11:57 AM - Subsequent tours of the kitchen revealed the two garbage cans remained uncovered throughout the day. 2/19/24 2:43 PM - Findings were confirmed with E1 (NHA).
- Potential for harm · Dcited before2024-02-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, it was determined that for one (R1) out of sixteen residents reviewed for care plans, the facility failed to develop and implement a comprehensive resident centered care plan for an identified care area. Findings include: Review of R1's clinical record revealed: 1/24/23 - R1 was admitted to the facility. 1/24/23 - A physician's order was written for R1 to use the hoyer lift with assist of two for transfers. A review of the January 2023 and February 2023 CNA task flow sheet revealed that CNA's were marking not applicable for transfers. 2/22/24 9:33 AM - An interview with E4 (RN) confirmed that R1 refuses to get out of bed. 2/22/24 10:35 AM - An interview with E12 (CNA) revealed that R1 refused to get out of bed regularly despite staff offering to get R1 out of bed. The facility lacked evidence of developing and implementing a person centered care plan related to R1's repeated refusals to get out of bed. 2/23/24 2:50 PM - Finding was reviewed with E1 (NHA), E2 (DON) and E3 (ADON) during the exit conference.
- Potential for harm · D2024-02-23 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for one (R53) out of one resident reviewed for assistance with ADL's, the facility failed to provide cueing, prompting or assistance to R53 while she was eating her lunch. Findings include: Cross refer to F692 and F810 Review of R53's clinical record revealed the following: 4/3/23 - R53 was admitted to the facility with various diagnoses, including dementia. 4/10/23 (revised 11/27/23) - A care plan was developed for R53's nutritional problem related to general condition with interventions, including but not limited to .assist resident as needed .encourage resident to eat .encourage resident to feed self 75% of meal .staff to finish feeding meal PRN (when necessary) if resident will allow . 11/24/23 - R53's quarterly MDS assessment revealed that R53's cognition was severely impaired. In addition, R53 required setup and/or clean up assistance for eating and was noted with behavioral symptoms including throwing or smearing of food. 2/19/24 12:19 PM through 12:30 PM - During multiple dining observations in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, it was determined that for one (R53) out of two residents reviewed for nutrition, the facility failed to identify and assess a significant weight loss. Additionally the facility failed to increase a nutritional supplement as requested by the RD. Findings include: Cross Refer to F676 and F810 Review of R53's clinical record revealed: 4/3/23 - R53 was admitted to the facility. 4/7/23 - A physician's order was written for regular diet, pureed texture, thin consistency, with extra calories. 4/10/23 - A care plan was created for nutrition risk potential related to general condition with the following interventions: allow enough time to finish meals; assist resident as needed; encourage resident to feed self 75% of meal; evaluate ability to swallow, etc. 6/22/23 - A physician's order was written for two cal one time a day for supplement give four ounces. 11/30/23 - A quarterly MDS assessment revealed that R53 was a set up and/or clean up assistance with eating and the resident completes the task. 12/4/23 - A review of the weight and vitals in the EMR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-23 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review, it was determined that for one (R34) out of one resident reviewed for enteral (tube used to feed resident directly into the stomach) feeding, the facility failed to ensure that R34, received the appropriate treatment to prevent potential complications of enteral feeding. Findings include: Review of R34's clinical record revealed: 8/6/23 - R34 was admitted to the facility with difficulty of swallowing. 11/17/23 - R34's comprehensive MDS assessment revealed that R34's cognition was severely impaired and was dependent on one staff member for assistance. R34 was receiving enteral feeding. 2/5/24 - R34 had a physician's order for Jevity 1.5 to run at 45 ml/hr (milliliters/hour) up at 10:30 AM and down at 6:30 PM. 2/19/24 9:46 AM - In an observation in R34's room, E14 (LPN) was observed setting R34's feeding pump flow rate at 45 ml/hr. 2/19/24 9:47 AM - E14 was observed infusing an unlabeled enteral bottle of approximately 400 ml of enteral feeding formula into R34's enteral tube. An unlabeled bottle with approximately 200 ml of enteral feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for two (R1 and R17) out of two sampled residents for respiratory care, the facility failed to maintain oxygen as ordered. Findings include: 1. Review of R1's clinical record revealed: 1/24/23 - R1 was admitted to the facility with a diagnosis of chronic obstructive pulmonary disease (COPD). 1/24/23 - A physician's order was written for continuous oxygen at 1.5 L/min (Liters per minute) via nasal cannula. 2/20/24 10:33 AM - An observation of R1's oxygen tubing revealed R1 was receiving oxygen via nasal cannula and the tubing had no date or label. 2/21/24 11:49 AM - An observation of R1's oxygen tubing revealed R1 was receiving oxygen via nasal cannula and the tubing had no date or label. 2/22/24 9:39 AM - An observation of R1's oxygen tubing revealed R1 was receiving oxygen via nasal cannula and the tubing had no date or label. 2/22/24 10:31 AM - During an interview, E4 (RN) revealed that R1 did not have an order for tubing change weekly and confirmed no date on current oxygen tubing. 2. Review of R17's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-23 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined that for two (R3 and R57) out of three sampled residents for dental services, the facility failed to assist the residents in obtaining routine dental services. Findings include: 1. 5/25/05 - R3 was admitted to the facility. 1/16/24 - A progress note revealed that Resident's molar fell out this shift. No bleeding noted. No c/o (complaint of) or s/s (signs or symptoms) of pain or discomfort. 1/17/24 - A progress note revealed Communication with Family Note test: RP (responsible party) . of molar that fell out on its own on 1/16/24. Still no pain or bleeding noted. 2/19/24 9:59 AM - During an interview, R3 said that his teeth are decaying. R3 said that several have fallen out. 2/20/24 - A progress note revealed Resident's RP called with the date and time for resident's dental appointment. This Thursday on 2/22/24 at 8:00 AM with (name and address of dental office). This information was related (sic) to the Unit RN for transportation scheduling. 2/20/24 3:27 PM - A progress note revealed SW called resident's RP back…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-02-19 · tag F0756 — failed to review each resident's drug regimen — widespreadEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, it was determined that the facility failed to develop policies and procedures for the monthly MRR (Medication Regimen Reviews) that included time frames for different steps in the MRR process. Findings include: 1/2025 - Review of the facilities undated policy titled, Medication Regimen Review, lacked information regarding the time frames for a pharmacist response for urgent recommendations. 2/14/25 9:55 AM - An interview with E2 (DON) and E19 (Corporate) confirmed the policy was current. The facilities policy did not meet expected requirements to address timeframes for urgent recommendations. 2/19/25 1:41 PM - Findings were reviewed during the exit conference with E1(NHA), and E2 (DON).
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$34,838 in federal fines across 3 penalties.
- $14,901 — penalty dated 2026-02-24
- $9,113 — penalty dated 2025-04-11
- $10,824 — penalty dated 2024-12-02
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 3.2 | -0.2 vs chain |
| Health inspection | 3 of 5 | 3.0 | ≈ chain avg |
| Staffing | 4 of 5 | 2.9 | +1.1 vs chain |
| Quality measures | 4 of 5 | 4.1 | ≈ chain avg |
The other 14 homes this chain runs (chain average 3.2★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BTRC HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2024 |
| AYSAN TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| COPPER DE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| GOLD DE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| PA & DE NOBLE PARENTCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| SILVER DE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| STAR DE I HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| STAR DE I TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2024 |
| ELLENBOGEN, MOSS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2024 |
| STUDD, ANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2025 |
| APEX GLOBAL SOLUTIONS LLC | Organization | ADP OF THE SNF | — | since 03/01/2024 |
| OLOWO, ABIMBOLA | Individual | ADP OF THE SNF | — | since 03/01/2024 |
CMS files one row per role, so the 13 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in DE
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Delaware Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 085019. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.