No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Coral Springs Rehab & Healthcare

505 Greenbank Road, Wilmington, DE 19808 · For profit - Limited Liability company · 169 certified beds · (302) 998-0101 Medicare & Medicaid certified

Call the home — (302) 998-0101 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Dec 20253 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$99,184 in federal fines
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $99,184 in federal fines (most recent 2024-11-15)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (61%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3240 Kirkwood Hwy · (302) 995-2473 · Call to confirm hours
Pharmacy
3240 Kirkwood Hwy · (302) 252-0543 · Call to confirm hours
Grocery
3421 Kirkwood Hwy · (302) 999-8226 · Call to confirm hours
Park
250 Greenbank Rd · (302) 395-5606 · Typically dawn to dusk
Place of worship
511 Greenbank Rd · (302) 994-3800

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.9%12.7%15.4%better
Long-stay residents who lose too much weight6.6%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.6%2.1%2.0%worse
Long-stay residents with depressive symptoms41.7%10.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%3.2%3.3%worse
Long-stay residents whose ability to walk worsened6.1%13.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication21.4%21.8%18.9%worse
Long-stay residents given the seasonal flu vaccine98.5%97.4%95.3%typical
Long-stay residents with pressure ulcers2.3%3.5%4.7%better
Long-stay residents with worsening bladder/bowel control23.1%20.2%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table18.3%10.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.6%1.0%1.4%better
Short-stay residents given the seasonal flu vaccine81.6%83.1%79.4%typical
Short-stay residents rehospitalized after admission25.7%23.3%22.6%worse
Short-stay residents with an outpatient ER visit6.2%11.6%12.0%better
Long-stay hospitalizations per 1,000 resident days2.311.811.67worse
Long-stay outpatient ER visits per 1,000 resident days1.611.401.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 295 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

52.0%U.S. median 51.5%
Got home and stayed home
7.6%U.S. median 10.7%
Went back to hospital
59.4%U.S. median 56.6%
Met the expected recovery
0.46U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 59.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 128 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.46 therapist hours per resident per day in 2026Q1 — more than 76% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF52.0%CMS range 46.5–57.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF7.6%CMS range 5.5–9.810.7%Oct 2022–Sep 2024better than U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge59.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge57.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting96.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.3%CMS range 6.0–11.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.281.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.50
RN hours/ resident / day
1.04
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.57
Total nurse hours/ resident / day
0.32
RN hoursweekends
60.8%
Total nursing turnover
72.7%
RN turnover

How full it usually is: this home is certified for 169 beds and averages 152.0 residents a day — about 90% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.26 hrs/resident/day on weekends vs 3.70 on weekdays — 12% thinner on weekends. RN hours go from 0.57 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-12-08)
25
at the previous standard inspection (2024-11-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

63 citations, most serious first. The 14 most serious are shown; the remaining 49 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and other facility documentation it was determined that for one (R313) out of one resident reviewed for wandering and elopement the facility failed to provide adequate supervision that contributed to the elopement of R313 and put the resident at immediate jeopardy and risk of a serious adverse outcome. R313 was able to elope from the facility on 9/17/22 and wander to a neighborhood behind the facility, fell in a driveway and was taken to the hospital by ambulance. An immediate jeopardy (IJ) was identified starting on 9/17/22. Due to the facility's corrective measures following the incident, this is being cited as immediate jeopardy, past non-compliance with an abatement date of 9/19/22. Findings include: A facility policy titled Elopements and Wandering Residents documented . This facility ensures that residents who exhibit wandering behavior and or are at risk for elopement receive adequate supervision to prevent accidents and receive in accordance with their person-centered plan of care addressing the unique factors contributing to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-11-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for one (R159) out of seven residents reviewed for hospitalizations, the facility failed to ensure that R159 received care/treatment in accordance with professional standards of practice. The facility failed to monitor bowel movements resulting in a hospitalization requiring fecal disimpaction. Findings include: Review of R159's clinical records revealed: 9/20/23 - R159 was admitted to the facility with diagnoses including Parkinson's Disease, muscle weakness and dementia. 9/20/24 - R159's admission care plans included, [R159] has potential for constipation r/t [related to] decreased motility. The interventions included, Monitor and document bowel sounds and abdominal distention if no BM [bowel movements] after 3 days or resident refuses bowel interventions. Monitor BMs and document in CNA records. 9/20/23 - R159's physician's orders included, Docusate Sodium Oral Liquid [stool softener] - give 100 ml by mouth 2 times a day for constipation and Bowel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-11-15 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review and review of other documents as indicated, it was determined that for one (R157) out of six residents reviewed for hospitalization, the facility failed to provide the necessary treatment consistent with professional standards of practice, to provide pain assessments and pain medication prior to the daily wound care for R157's extensive left lower leg wounds. The result of that incomplete pain assessment and medication administration resulted in harm. R157 experienced pain when her wound care was completed. Findings include: Cross refer to F655 Review of R157's clinical record revealed: 7/27/24 - The hospital records and discharge summary revealed that R157 was admitted to the facility for wound care and physical therapy directly from a seventeen-day hospital stay. The hospitalization included an admission to the intensive care unit for the treatment of septic shock (potentially deadly condition with whole-body infection) from an infection in R157's left lower leg. R157 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-11-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to recognize, evaluate and address R198's hydration status to ensure R198 maintained proper hydration and health. This failure caused harm to R198 as evidenced by R198's insufficient fluid intake and diminished hydration status which resulted in R198's hospitalization with a critically high sodium level and a diagnosis of dehydration. Findings include: The U.S. National Academies of Sciences, Engineering, and Medicine determined that an adequate daily fluid intake is about 3700 cc (cubic centimeter) of fluids a day for men and 2700 cc of fluids a day for women. These recommendations cover fluids from water, other beverages and food. About 20% of daily fluid intake usually comes from food and the rest from drinks. Nutrition Calculation Reference Sheet- Determining fluid needs can be based on calorie intake OR weight .Calculation: weight in kgs (kilograms) X (times) fluid factor . Fluid factors: 25 ml (milliliters) X kg body weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-08 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interview, and facility document and policy review, the facility failed to follow the planned menu. Specifically, the facility did not follow the recipe and served the incorrect portion size for the regular and pureed diets for the lunch meal on 12/03/2025. This failure had the potential to affect 151 residents who received meals from the kitchen.Findings included:A facility policy titled, Standardized Menus, revised 02/2025, indicated, The facility shall provide nourishing, palatable meals to meet the nutritional needs of the residents based on the Recommended Daily Allowances (RDA) of the Food and Nutrition Board of the National Research Council, of the National Academy of Sciences, standardized cycle menus are planned in advance and utilized.A facility policy titled, Food Preparation Guidelines, revised 02/2025, indicated, The cook, or designee, shall prepare menu items following the facility's written menus and standardized recipes.Facility recipes for the lunch meal indicated the beef stew should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interview, facility document and policy review, and the United States Food and Drug Administration (FDA) guidelines the facility failed to store, distribute, and serve food in accordance with food safety standards. Specifically, the facility failed to ensure staff dated prepared food items held for storage, stored potentially hazardous food below ready-to-eat food and failed to ensure freezer items were dated and labelled and in closed containers. Additionally, the facility failed to ensure that the dish machine was dispensing appropriate sanitizer per manufacturer guidelines and food was at the appropriate temperature while being held on a hot steam table for service.Findings included:1. An undated facility policy titled, Food Storage, indicated, Sufficient storage facilities will be provided to keep foods safe, wholesome, and appetizing. Food will be stored in an area that is clean, dry, and free from contaminants. Foods will be stored, at appropriate temperatures and by methods designed to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on observation, interview, and facility policy review, the facility failed to ensure medication and treatment carts were locked when not within line of sight for 5 (one treatment cart on the F and G Halls, one medication cart on the B Hall, one medication cart on the D Hall, one medication cart on the G Hall, and one medication cart on the F Hall) of 9 medication and treatment carts observed in the facility. Findings included:A facility policy titled, Medication Storage, revised 03/2025, revealed, Policy: It is the policy of this facility to ensure all medications housed on our premises will be stored in the medication cart/or medication rooms according to the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security. Guidelines: 1. General Guidelines: a. All drugs and biologicals will be store in locked compartments (i.e. [id est, that is], medication carts cabinets, drawers, refrigerators, medication rooms) under proper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-08 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on interview, record review, and facility policy review, the facility failed to respect a resident's right to refuse a medication for 1 (Resident #181) of 7 sampled residents reviewed for choices.Findings included:A facility policy titled, Promoting/Maintaining Resident Dignity, revised 02/2025, indicated, 2. During interactions with residents, staff must report, document and act upon information regarding resident preferences.Resident #181's admission Record revealed the facility admitted the resident on 03/25/2025. According to the admission Record, the resident had a medical history that included diagnoses of anxiety disorder, conversion disorder, rheumatoid arthritis, and depression. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 06/01/2025, revealed Resident #181 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition.Resident #181's Care Plan Report, revealed a focus area initiated on 03/02/2025, that indicated the resident had the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure that a resident's bed was maintained in safe operating condition for 1 (Resident #142) of 7 residents reviewed for environment.Findings included:A facility policy titled, Safe and Homelike Environment, revised 01/2025, revealed, Policy: In accordance with residents' rights, the facility will provide a safe, clean, comfortable and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility, both inside and outside, maximizes resident independence and does not pose a safety risk. The policy revealed the section titled, 11. General Considerations: included, e. Report any furniture in disrepair to maintenance promptly.An admission Record revealed the facility admitted Resident #142 on 05/03/2023. According to the admission Record, the resident had a medical history that included diagnoses of unspecified dementia, osteoarthritis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on facility policy review, record review, facility document review, and interview, the facility failed to report allegations of abuse or injuries of unknown origin to the state survey agency within required timeframes, which affected 3 (Residents #67, #178, and #185) of 7 residents reviewed for abuse or injuries of unknown origin.Findings included:A facility policy titled, Abuse, Neglect and Exploitation, revised 05/2025, revealed, It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. The policy revealed the Guidelines included, 2. The facility will designate an Abuse Prevention Coordinator in the facility who is responsible for reporting allegations or suspected abuse, neglect, or exploitation to the state survey agency and other officials in accordance with state law. The policy revealed, IV. Identification…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on facility policy review, record review, facility document review, and interview, the facility failed to thoroughly investigate an allegation of staff-to-resident physical and verbal abuse for 1 (Resident #185) of 7 residents reviewed for abuse or injuries of unknown origin.Findings included:A facility policy titled, Abuse, Neglect and Exploitation, revised 05/2025, revealed, It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. The policy revealed, VI. Protection of Resident, which included, The facility will make efforts to ensure all residents are protected from physical and psychosocial harm, as well as additional abuse, during and after the investigation.Resident #185's admission Record indicated the facility admitted the resident on 02/26/2025. According to the admission Record, the resident had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Number of residents sampled: Number of residents cited: Based on facility policy review, record review, facility document review, and interview the facility failed to ensure that residents were free from accident hazards related to the inappropriate use of a mechanical lift, which affected 1 (Resident #184) of 10 residents reviewed for accidents.Findings included:A facility policy titled, Safe Lifting and Movement of Residents, revised 06/2025, indicated, In order to protect the safety and well-being of staff and residents, and to promote quality care, this facility uses appropriate techniques and devices to lift and move residents. The policy revealed, 1. Resident safety, dignity, comfort and medical condition will be incorporated into goals and decisions regarding the safe lifting and moving of residents.An admission Record indicated the facility admitted Resident #184 on 04/11/2025. According to the admission Record, the resident had a medical history that included diagnoses of unspecified abnormalities of gait and mobility, unspecified lack of coordination, and hemiplegia…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-15 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. 11/4/24 9:00 AM - During an interview, R78 stated that the lunch and dinner meals on Sunday 11/3/24 were both late in delivery and did not have reasonable portions or selection of foods. 11/4/24 3:15 PM - An email request was made to E1 (NHA) to provide the kitchen staff time cards for 11/2/24 and 11/3/24. 11/4/24 - A review of the facility dietary time cards for 11/3/24 revealed that no member in the facility's food service department possessed a valid Food Protection Manager certificate from an Accredited Food Safety Program on 11/3/24 during dinner preparation and service, between the hours 3:52 PM - 6:14 PM. 11/13/24 - During an interview, E1 (NHA) confirmed that E70 (kitchen cook), who was the cook in the kitchen during dinner preparation, did not possess a valid Food Protection Manager certificate from an Accredited Food Safety Program. 11/13/24 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman's office. Based on observation, interview and review of facility records, it was determined that the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Surveyor observations on 10/28/24 at 2:45 PM and 10/29/24 at 3:23 PM revealed the following: C hallway room [ROOM NUMBER]: - The bathroom lacked a hand soap dispenser, and the hand sanitizing gel dispenser was empty; - Holes on the bathroom wall were present where the previous soap dispenser had been located; - The ventilation grate on the bathroom door had visible areas of rust; - The bathroom floor in bathroom appeared dirty; - The walls in the bedroom were in disrepair, with visible peeling paint. 10/30/24 8:15 AM - Observations of the E wing linen closet revealed a minimal supply of linens: - 2 fitted sheets; - 5 flat sheets; - No washcloths or towels. 10/30/24 8:20 AM - During an interview E23 (CNA) confirmed the lack of linens in the E wing linen closet. 10/30/24 2:00 PM - The observations for room C hallway room [ROOM NUMBER] were confirmed by E12 (Maintenance Director) during a tour of the C hallway room [ROOM NUMBER] bathroom and bedroom. 10/31/24 8:30 AM - Observations of the D wing linen closet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · E2024-11-15 · tag F0626 — pattern
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for one (R125) out of six residents reviewed for transfer/discharge, the facility failed to implement a policy allowing R125 to return to the facility after his 10/31/23 hospitalization. The facility refused to allow R125 to return to the facility due to lack of a payor source and he remained unnecessarily hospitalized for an additional 91 days. The facility also failed to allow R125 to return to the facility while appealing this discharge. Findings include: Facility's Transfer and Discharge- Policy Explanation and Compliance Guidelines: . 2. Once admitted , the resident has the right to remain at the facility unless their transfer or discharge meets one of the following specified exemptions: . e. The resident has failed, after reasonable and appropriate notice, to pay or have paid under Medicare or Medicaid for his or her stay at the facility. Nonpayment applies if the resident does not submit the necessary paperwork for third party payment or after…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    4. Cross refer F700, example 6 Review of R76's clinical record revealed: 2/22/23 - R76 was admitted to the facility. 10/28/24 11:30 AM - During an observation a left sided quarter bed rail was in place in place on R76's bed. 11/7/24 - A review of R76's care plan revealed the lack of a care plan focus for the bed rail on R76's bed. 11/12/24 1:32 PM - During an interview, E3 (LPN) confirmed the lack of a care plan focus area for R76's bed rail. 11/13/24 at 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman's office. Based on observation, record review and interview, it was determined that for one (R41) out of five residents reviewed for medications and three (R14, R67 and R76) out of seven residents reviewed for side rails, the facility failed to develop and implement individualized care plans with respect to a seizure disorder and bed rail usage that included measurable objectives and timeframes. Findings include: 1. R41's clinical record revealed: 11/22/20 - R41 had a active physician's order for Levetiracem 500 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    4. Review of R18's clinical record revealed: 11/18/09 - R18 was admitted to the facility. 9/27/24 - R18's quarterly MDS documented that R18 had multiple current diagnoses including dysphagia (difficulty swallowing), right sided paralysis following a stroke and that R18 had a feeding tube. 11/7/24 - A review of R18's care plan lacked the infection control focus for EBP. 5. Review of R55's clinical record revealed: 12/13/17 - R55 was admitted to the facility. R55 had multiple current diagnoses including dysphagia (difficulty swallowing) and left sided paralysis following a stroke. and that R55 had a feeding tube in place. 9/30/24 - R55's quarterly MDS documented that R55 had multiple current diagnoses, including dysphagia (difficulty swallowing) and left sided paralysis following a stroke. R55 had a feeding tube in place. 11/7/24 - A review of R55's care plan revealed the lack the infection control precaution focus for EBP. 6. Review of R76's clinical record revealed: 2/22/23 - R76 was admitted to the facility. 9/27/24 - R76's quarterly Minimum Data documented that R76 had multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. Review of R15's clinical record revealed: 9/20/23 - R15 was admitted to the facility. 9/22/24 to 9/26/24 - R15 admitted to the hospital. 9/27/24 - R15 re-admitted to the facility after hospital stay. 9/27/24 - E55 (LPN) completed the following facility required admission Assessments: A. Resident Basics/Vitals/Medical History, B. Sensory/Facility Orientation/Elopement Risk, C. Pain, D/E. Musculoskeletal/Fall/Lift/Side Rail or Grab/ Skin Integrity/Braden Scale, F. Oral/Nutrition, G. Respiratory/Smoking, H. Bowel & Bladder, and I. IV/Other. An LPN, not an RN as required by the State of Delaware regulation for the Board of Nursing Scope of Practice, completed the initial assessments. 3. Review of R102's clinical record revealed: 8/20/23 - R102 was admitted to the facility. 9/20/24 to 9/22/24 - R102 admitted to the hospital. 9/22/24 - R102 re-admitted to the facility after hospital stay. 9/22/24 - E60 (LPN) completed the following facility required admission Assessments: A. Resident Basics/Vitals/Medical History, B. Sensory/Facility Orientation/Elopement Risk, C. Pain, D/E.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    5. Review of R60's clinical record revealed: 3/31/17 - R60 was admitted to the facility. 8/1/24 - R60's MDS documented that R60 had a BIMS of 10, indicating moderate cognitive impairment, and had diagnoses of high blood pressure and arthritis. 10/28/24 9:05 AM - An observation revealed a quarter length (22 inches) side rail on the right side of R60's bed. Review of R60's clinical record lacked evidence of the following: -the date that the bed rail was installed; -the attempt to use appropriate alternatives prior to installing the bed rail; -an assessment of R60 for the risk of entrapment from the bed rail prior to installation; -the presence of the informed consent for the use of a bed rail -review that the bed dimensions are appropriate for the resident's size and weight. 10/18/24 1:02 PM - The facility's form Side Rail/Grab Bar Evaluation by E21 (RN, UM) documented that R60 was educated on the risks associated with side rail/grab bar use, despite having moderate cognitive impairment. 11/7/24 1:30 PM - During an interview, E66 (Rehab Director) stated that rehabilitation evaluates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0807 — failed to offer suitable drinks — pattern
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. 10/31/24 - An observation on the B unit from 9:07 AM through 9:55 AM revealed the following residents' meal trays which did not include coffee or tea beverages contrary to what was indicated in their breakfast meal tickets: R14 - no coffee or hot tea; R106 - no coffee or hot tea; R105 - no coffee or hot tea; R52 - no unsweetened coffee or hot tea; R103 - no coffee or hot tea; R78 - no unsweetened coffee or hot tea; R99 - no coffee or hot tea; R11 - no coffee or hot tea; and R69 - no coffee or hot tea. 10/31/24 9:13 AM - During an interview, E65 (CNA) confirmed that R14, R106 and R105 did not have coffee nor tea on their meal trays. 10/31/24 9:23 AM - In an interview, E64 (CNA) confirmed that R52, R103, R78, R99, R11 and R69 did not have coffee nor tea on their meal trays. 10/31/24 9:40 AM - In a follow up interview, E64 also stated, It happens all the time that the residents on this (B) unit are not getting their coffee or tea. If the resident requests for it, then we go to the kitchen and ask. 11/1/24 10:21 AM - In an interview, E8 (Dietary Supervisor) stated that she was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility failed to ensure food/items were stored and/or prepared under sanitary conditions. Findings include: 1. During the initial tour of the kitchen on 10/28/24 beginning at 9:00 AM, the following observations were made: - The walk-in freezer contained bread, ice cream, and debris on the floor; - The standard refrigerator near the entrance had a pink and orange substance spilled inside at the base; - The dry food storage room revealed three bags of onions, a bag of potatoes, and a container of icing stored on the floor; - A pan with meat that was to be seasoned was located on a table uncovered and unattended; - A prepared salad located inside the refrigerator without a date; - In the ware washing room, the table in the dish area where the clean dishes come out of the ware washing machine was covered in food debris; - In the ware washing room, clean plastic mugs were stored inside the room placing them at risk of exposure to splash and in a wet location. The plastic mugs had visible white spots on them; and - Paper…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for eleven (R16, R18, R33, R38, R43, R55, R94, R113, R310, R456 and R457) out of forty-two residents reviewed for resident records, the facility failed to maintain complete, accurate and readily accessible resident medical records. Findings include: 1. Review of R38's clinical record revealed: 4/19/24 - R38 was admitted to the facility. 10/22/24 1:39 PM - R38's urine culture specimen that was ordered by E3 (MD) was received at the laboratory. 10/24/24 4:05 PM - R38's urine culture results were received at the facility stating 1 Organism growth. 10/24/24 11:21 PM -E52 (NP) documented in R38's EMR that the urine culture was reviewed. 11/12/24 12:53 PM - During an interview, E4 (LPN/IP) confirmed that [contracted laboratory] does not upload final culture results to the residents' EMR. The facility gets the final results and then sends the results in an email group to all the providers but it is not in the resident's records. 11/13/24 10:30 AM - The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for seven (R14, R25, R92, R102, R120, R314 and R456) out of thirteen residents reviewed for infection control, the facility failed to maintain an infection control program that included enhanced barrier precautions for residents who met the criteria. In addition for R25, high-contact suprapubic care was provided on 10/31/24 without the staff wearing the appropriate PPE. Direct care was provided to R14 on 11/7/24 without the staff wearing appropriate PPE. An environmental tour confirmed several observations of infection control issues. Findings include: Facility's Infection Prevention and Control Program Policy: This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections as per accepted national standards and guidelines. (revised 1/2024) Facility's Enhanced Barrier…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for three (R147, R307 and F606) out of twenty-one residents reviewed for antibiotic stewardship, the facility failed to ensure that antibiotics were prescribed in accordance with recognized standards. For R606 the facility also failed to ensure the antibiotic was placed on the line list. Findings include: Facility's Infection Prevention and Control Program Policy: . 3. Surveillance: a. A system of surveillance for prevention, identifying, reporting, investigating and controlling infections and communicable diseases for all residents . based on national standards . 6. Antibiotic Stewardship: b. Antibiotic use protocols and a system to monitor antibiotics use will be implemented as part of the antibiotic stewardship program. (revised 1/2024) McGeer's Criteria for Infection Surveillance: Syndrome - UTI with indwelling catheter Criteria- Must fulfill both 1 and 2. 1. At least one of the following sign or symptom: - fever, rigors, or new onset hypotension, with no alternate site of infection - either acute change in mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for four (R15, R33, R102 and R138) out of eight residents reviewed for vaccines, the facility failed to have evidence in each resident's medical record the administration of the influenza and/or pneumococcal vaccines. Findings include: Facility's Infection Prevention and Control Program- . 7. Influenza and Pneumococcal Immunization: . b. Residents will be offered the pneumococcal vaccines recommended by the CDC (Center for Disease Control) upon admission, unless contraindicated or received the vaccines elsewhere . e. Documentation will reflect the education provided and details regarding whether or not the resident received the immunizations. (revised 1/2024) 1. Review of R15's clinical record revealed: 9/20/23 - R15,aged [AGE] years, was admitted to the facility. 9/20/23 - E3 (MD) documented an order to give pneumococcal vaccine IM (intramuscularly). 10/30/24 10:35 AM - Review of R15's electronic medical record (EMR) revealed that no pneumococcal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it has been determined that for five (R26, R29, R62, R81 and R82) randomly observed during the survey, the facility failed to ensure each resident were treated with respect and dignity. Findings include: 1. R82's clinical record revealed: 6/5/22 - R82 was admitted to the facility. 9/24/24 - A review of R82's MDS assessment revealed, [R82] was dependent for toileting, showering/bathing and personal hygiene. 10/2/24 (last revised) - R82's care plan interventions documented, Resident has a suprapubic catheter position catheter bag and tubing below the level of the bladder and away from entrance doorway. 10/31/24 10:18 AM - Observed R82's suprapubic catheter bag and tubing was visible from the doorway. 10/31/23 10:33 AM - R82's catheter bag remained visible from the hallway. During an interview, E25 (CNA) stated, I'm [R82's] care provider this is my first time working with him, I guess I overlooked where the bag was. E25 left R82's room and was observed entering another resident's room. R82's catheter bag and tubing remained visible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of other facility documentation, it was determined that for three (R20, R78 and R80) out of four sampled residents reviewed for activities, the facility failed to allow cognitively intact residents the choice to go outside on their own or alone. Findings include: 1. Cross refer F679, example 1 8/21/20 - An activity care plan was developed for R20 to participate in current preferred leisure group of his choice including . community outings, outdoors during appropriate weather months. R20's interventions included providing a program of activities that was of interest and empowers R20 by encouraging/allowing choice, self expression and responsibility . R20's preferred activities are: . community outings, outdoors during appropriate weather months. 10/28/24 1:46 PM - During an interview, R20 stated, With the new management, we are not allowed to go outside to get some fresh air. Before, we were allowed to go out - there's a courtyard that is enclosed but we can't go there whenever we want to go, unless (sic) staff would take us…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R159) out of four residents reviewed for beneficiary notification, the facility failed to provide R159's responsible party with the required notification of the expiration of her Medicare of benefit. Findings included: R159's clinical records revealed: 9/20/23 - R159 was admitted to the facility with diagnoses including Parkinson's Disease, muscle weakness and dementia. 9/26/23 - R159's admission MDS documented a BIMS score of 3, indicating severe cognitive impairment. 10/4/23 3:34 PM - R159's Social Services notes documented, Resident/Rp [Responsible Party] invited to participate in care plans scheduled this week. Copy of care plan, medications, and orders offered. 1/4/24 12:45 PM - R159's clinical records documented, Resident [R159] to discharge to home to be picked up by daughter and HHA (Home Health Association) referral sent out and accepted by resident. 11/6/24 10:00 AM - During a telephone interview, F1 (R159's Responsible Party) stated, My brother and I visit every evening and we speak to the nurses. No…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, it was determined that for one (R14) out of seven residents reviewed for hospitalization, the facility failed to report the injury of unknown origin, which resulted in an emergent transfer to the hospital for treatment, to the State Agency. Findings include: Cross refer F610 R14's clinical record revealed: 9/4/24 6:30 AM - The facility's incident report documented that R14 was found in bed with a bleeding laceration to her left lower leg. R14 was transferred to the hospital. 9/5/24 10:00 PM - Approximately 39 hours later, the facility reported R14's incident from 9/4/24 at 6:30 AM to the State Agency. 11/12/24 8:28 AM - During a combined interview, findings were reviewed and discussed with E1 (NHA), E2 (DON) and E4 (LPN/QA/IC). 11/13/24 1:30 PM - Findings were reviewed with E1 (NHA), E2 (DON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman's office.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and review of other documentation as indicated, it was determined that for one (R14) out of seven residents reviewed for hospitalizations, the facility failed to have evidence that R14's injuries of unknown origin were thoroughly investigated. Findings include: R14's clinical record revealed: 9/2/24 - A weekly skin evaluation was performed on day shift and there was no documented evidence of a bruise under R14's left side chin. 9/4/24 6:30 AM - The facility's incident report documented that a CNA went to resident room to perform rounds and noted blood on sheet and on resident leg. Informed nurse. Resident unable to give description . Immediate Action Taken . Pain assessment and first aid. Resident sent to ED [emergency department] . Laceration . left lower leg . Resident has extremely fragile skin, non-compliance with DermaSavers, legs dangling on side of bed . 9/4/24 7:53 AM - The hospital record documented, . 8 in [inch] linear laceration on medial L [Left] calf with clean borders exposing underlying adipose [fat] tissue, multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, it was determined that for one (R102) out of six residents reviewed for transfer/discharges, the facility failed to notify the Ombudsman of R102's 4/27/24 transfer to the hospital. Findings include: Review of R102's clinical record revealed: 8/20/23 - R102 was admitted to the facility. 4/27/24 - R102 was transferred to [hospital]. 11/7/24 11:30 AM - Review of R102's electronic medical record (EMR) and April 2024 [facility] Ombudsman Transfer log lacked evidence that the Office of the State Long-Term Care Ombudsman was notified. 11/8/24 9:50 AM- During an interview, E1 (NHA) confirmed that R102 was sent to the hospital from the facility on 4/27/24. E1 also confirmed that R102's name did not appear on the April 2024 [facility] Ombudsman Transfer log nor did the facility have any documentation to prove that the Ombudsman's Office was notified of this transfer. 11/13/24 1:30 PM - Findings were reviewed with E1 (NHA), E2 (DON), E27 (ADON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman office.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, it was determined that for one (R158) out of the residents reviewed in the investigative sample, the facility failed to ensure the Minimum Data Set (MDS) was accurate. Findings include: 6/27/24 - R158 admitted to the facility. 6/27/24 - E3 (MD) ordered R158's nightly bipap with settings in the EMR. 11/10/24 2:17 PM - Review of R158's admission MDS revealed that in Section O - Special Treatments, Procedures and Programs, the facility failed to document R158's bipap usage. 11/12/24 10:59 AM - During an interview, E57 (RNAC) stated, yeah, we did not code for [R158]'s bipap. 11/13/24 1:30 PM - Findings were reviewed with E1 (NHA), E2 (DON), E27 (ADON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman office.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for two (R141 and R125) out of two sampled residents reviewed for PASARR, the facility failed to notify the appropriate state-designated authority when the residents' new diagnosis of mental disorder were identified. Findings include: 1. Review of R141's clinical record revealed the following: 7/11/24 - A PASARR Level I Screen Outcome revealed No Level II Required. 7/12/24 - R141 was admitted to the facility. 10/24/24 1:00 PM - An encounter note by E52 (NP) documented, Chief Complaint: Depression . Patient verbalized that he is feeling okay now and goes in and out of feeling depressed secondary to being here in the facility. 10/28/24 - R141 had a physician's order for citalopram (Lexapro) 20 mg (milligram) 1 tablet by mouth daily for depression. 10/28/24 - A nurse progress note by E54 (RN/UM) documented, . resident [R141] was started on new medication Lexapro 20 mg daily . 11/6/24 - A facility Psychiatric Evaluation revealed that R141 was diagnosed with adjustment disorder with depressed mood. 11/7/24 12:29 PM - There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R157) out of 42 residents reviewed in the investigative sample, it was determined that the facility failed to ensure that the baseline care plan was provided to the resident/resident representative. Findings include: Cross refer F697 Review of R157's clinical record revealed: 7/27/24 - R157 was admitted to the facility with multiple diagnoses, including dementia. 7/28/24 - A baseline care plan was generated and was signed by E27 (Previous DON, now ADON) on 8/2/24. 7/31/24 - R157's MDS documented that R157 had a BIMS score of 6, which indicated that R157 had severe cognitive impairment, and that it was very important to R157 to have her family involved in discussions about her care. 11/6/24 - A review of R157's baseline care plan revealed that a Resident/ Resident Representative signature was not present on the baseline care plan. 11/7/24 9:00 AM - During an interview E14 (SW) confirmed that baseline signature page was not signed by R157's resident representative. E14 could not confirm that the baseline care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of other facility documentation, it was determined that for two (R20 and R80) out of four sampled residents reviewed for activities, the facility failed to provide outdoor activities during appropriate weather based on their comprehensive assessments and care plans. Findings include: 1. Cross refer F561, example 1 Review of R20's clinical records revealed: 8/12/20 - R20 was admitted to the facility with diagnoses which included acquired absence (amputation) of the left leg above the knee. 8/21/20 - An activity care plan was developed for R20 to participate in current preferred leisure group of his choice including . community outings, outdoors during appropriate weather months. R20's interventions included providing a program of activities that is of interest and empowers R20 by encouraging/allowing choice, self expression and responsibility .R20's preferred activities are: . community outings, outdoors during appropriate weather months. 5/1/24 - R20's annual MDS revealed that R20 was cognitively intact, indicated going…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined that for one (R92) out of three residents reviewed for bladder continence, the facility failed to ensure that R92 received services and assistance to maintain bladder continence to the extent possible. Findings included: 4/20/24 - A facility document titled, Incontinence, Policy Explanation and Compliance Guidelines, documented, The facility must ensure that residents who are continent of bladder and bowel upon admission receive appropriate treatment, services, and assistance to maintain continence unless his or her clinical condition is or becomes such that continence is not possible to maintain . Residents who are incontinent of bladder or bowel will receive appropriate treatment . and to restore continence to the extent possible. R92's clinical records revealed: 7/24/24 - R92 was admitted to the facility with diagnoses including muscle weakness and urinary tract infection. 7/24/24 - R92's nursing admission assessment documented, Continent of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and review of the facility clinical record and dialysis record, it was determined that for one (R102) out of two residents reviewed for dialysis, the facility failed to have ongoing collaboration with R102's dialysis center with respect to her dialysis labs (monthly and weekly) from June 2024 through November 2024. Findings include: The facility's policy and procedure entitled Care Planning Special Needs - Dialysis, last revised 1/24, stated, . 2. The care plan will reflect the coordination between the facility and the dialysis provider and will identify nursing home and dialysis responsibilities . 5. If no written report is received upon return from dialysis, nursing staff will call the dialysis provider to receive a report . R102's clinical record revealed: 8/30/23 - R102 was admitted to the facility and care planned for dialysis. One of the interventions in the dialysis care plan was to monitor labs and report to doctor as needed. The positions that were responsible for this intervention was the RN and LPN. Review of the R102's EHR and the Dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that for one (R141) out of 13 residents reviewed for food, the facility failed to ensure that R141's food was prepared and appropriate to meet R141's needs and according to his care plan. Findings include: Review of R141's clinical record revealed the following: 7/12/24 - R141 was admitted to the facility. 7/15/24 - R141 had a care plan developed for nutrition/hydration risk related to poor food intake by mouth and for potential for weight changes. R141's interventions included but not limited to monitor and to report to the physician . refusing to eat, appears concerned during meals and to provide and serve diet as ordered . 9/23/24 - R141 had a physician's order for regular diet regular texture, regular (thin) consistency diet for comfort feeding. 10/28/24 1:30 PM - An observation of R141's lunch tray revealed a plate with ground fried chicken with country gravy, buttered mashed potatoes, seasoned spinach, buttered dinner roll and diced pears. R141's meal ticket documented mechanical soft (texture). 10/28/24 1:31…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. 11/1/24 11:00 AM - R78 reported that the facility breakfast meal is always determined by the kitchen, and that there are no alternative meal choices for breakfast. Additionally, there are no breakfast items on the always available menu. 11/12/24 8:30 AM - During an interview, E28 (Food Service Director) confirmed that the facility does not have an alternative breakfast menu and that there are no breakfast items on the always available menu food list. 11/13/24 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman's office. Based on observation, interview and record review, it was determined that for two (R141 and R78) out of 13 residents reviewed for food, the facility failed to accommodate a food preference. Findings include: 1. 10/28/24 1:15 PM - During an interview, R141 stated that a facility staff (not identified) came to see him that morning and showed him the day's lunch menu. R141 also stated that he told the staff that he did not want the primary menu which was fried chicken with gravy, mashed potatoes,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. Cross refer F561 and F802, example 2 11/1/24 11:00 AM - During an interview, R78 stated that the facility does not always provide evening snacks. R78 stated that because the timing of each meal is unpredictable, and that bedtime snacks are sometimes not provided, she was aware that many of the residents in the facility stored food in their rooms. R78 stated that they cannot depend on the facility to provide their food or bedtime snacks timely. 11/13/24 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman's office. Based on review of the facility's scheduled meal times and interview, it was determined that for two (R23 and R78) out of 13 residents reviewed for food, the facility failed to ensure that R23 and R78 received their evening snacks. Findings include: 1. Review of R23's clinical record revealed: 8/3/21 - R23 was admitted to the facility. 10/28/24 12:38 PM - In an interview, R23 told surveyor that she was not getting her bedtime or evening snacks. She further stated, You have to call the girls (nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-15 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for two (R25 and R33) out of eight residents reviewed for vaccines, the facility failed to record R25 and R33's COVID vaccines in their medical records. Findings include: Facility's Infection Prevention and Control program- . COVID-19 Immunization: . f. Documentation will reflect the education provided and details regarding whether or not the resident or staff received the vaccine. (revised 1/2024) 1. Review of R25's clinical record revealed: 7/9/24 - R25,aged [AGE] years, was admitted to the facility. 10/30/24 10:35 AM - Review of R25's electronic medical record (EMR) revealed no COVID-19 vaccines were documented as administered to R25. 10/30/24 11:00 AM - Review of the DELVAX website, the State of Delaware public immunization portal, revealed R25 as having received the COVID-19 vaccine on the following dates: 2/17/21, 3/17/21, 12/15/21 and 8/15/22. The facility was unable to provide evidence of R25's education and declination of the COVID vaccine. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-08 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, the facility failed to ensure residents' expired and discontinued medications were removed from medication carts for six of six medication carts. Resident (R) 12, R18, R23, R47, R116, R138, R299, R448, R87, R22, R32, R62, R109, R121, R34, R56, R65, R118, R128, R122, R124, R125, R301, R302, R13, R103, R129, R140, R457, and R458 had expired or discontinued medications on the medication carts. This created the potential for medications to be diverted or for residents to receive medications with no current physician order. Additionally, it was determined that the facility failed to permit only authorized personnel to have access to the keys to locked compartments containing medications. Registered Nurse (RN)10 , unauthorized personnel due to being off shift, entered the facility and was given access to locked medications. The medications RN 10 gained access to were not witnessed as wasted. Findings include: Review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, it was determined that the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. Findings include: The following were found during the initial kitchen tour on 10/24/23 from 8:15 AM through 9:00 AM: - The cantaloupes in the walk-in were not stored 6 inches above floor; - There were 2 packages of ham improperly thawing in the prep sink; - The food disposal was not cleaned properly. Findings were reviewed and confirmed by Food Service Director (FSD) on 10/24/23 at 9:15AM.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and policy review, the facility failed to ensure a clean and homelike environment for 13 resident rooms out of 89 sampled resident rooms. This failure had the potential for decreasing the independence and safety of the residents. Findings include: Review of the undated facility policy titled, Cleaning Privacy Curtains stated, . Curtains should be changed with every detailed cleaning or as needed .Whenever a curtain is taken down, it should be replaced immediately with a clean one . Review of the facility's undated policy titled, Cycle Cleaning, revealed, It is the policy of this facility to identify the functional areas in the facility that require cleaning and to use cycle cleaning schedules to outline the frequencies and maintain regularly scheduled environmental service tasks . Review of the October 2023 Housekeeping Deep Clean Schedule provided by the Housekeeping Supervisor indicated deep cleaning began on 10/12/23. Review of the facility's undated policy titled, Maintenance Inspection stated, It is the policy of this facility to utilize a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review, the facility failed to properly maintain clean filters on oxygen concentrators for six of eight residents sampled for respiratory care (Resident (R) 403, R402, R93, R103, R38, and R43). The facility also failed to properly administer nebulizer treatments for two residents (R43, and R121) two residents sampled. The facility failed to maintain supplemental oxygen for one of one dependent residents (R30). Findings include: Review of the facility's policy titled, Oxygen Administration dated 2/2023 revealed, Policy: Oxygen is administered to residents who need it consistent with professional standards of practice, comprehensive person-centered care plans, and the resident's goals and preferences . 7. Cleaning and care of equipment shall be in accordance with facility policies for such equipment. 1. Review of R402's undated admission Record, located in the resident's electronic medical record (EMR) under the Profile tab revealed R402 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-08 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined that for one (resident (R) 251) out of one resident reviewed for insulin use, the facility failed to prevent significant medication errors when R251 received insulin greater than one hour after the ordered time repeatedly from December 2022 through May 2023. Findings include: The facility policy on medication administration, undated, indicated Administer medication as ordered in accordance with manufacturer specifications. Insulin Detemir, sold under the brand name Levemir, among others, is a long-acting insulin used to treat diabetes. It is used by injection under the skin. It is effective for up to 24 hours. https://www.drugs.com/levemir.html. Review of R251's clinical record revealed: 12/15/22 - R251 was admitted to the facility. 12/15/22 - A physician's order was written for R251 to receive insulin Detemir, inject 40 units two times a day for diabetes. 12/27/22 - A care plan was implemented for diabetes with the intervention to administer medications, as ordered. December 2022 MAR [Medication Administration Record] - Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews and facility policy review, the facility failed to have an effective infection control program to mitigate the spread of infections. The facility failed to ensure proper cleaning and disinfecting of multi-use glucometers; failed to ensure proper use of Personal Protective Equipment for residents on enhanced precautions; failed to ensure PPE was properly used for standard precautions; and failed to ensure proper hand hygiene was performed in between glove changes. Findings include: Review of the Licensed Nurse New Hire Competency Checklist under Infection Control read in part, . Sanitizes hands between patients, washes hands when gloves are removed . The Core Infection Prevention and Control Practices for Safe Care Delivery in All Healthcare Settings recommendations of the Healthcare Infection Control Practices Advisory Committee (HICPAC) include the following strong recommendations for hand hygiene in healthcare settings which includes, .Healthcare personnel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. Review of R249's clinical record revealed: 8/28/21 - A significant change MDS documented R249 as cognitively intact and having a very important preference to choose between bath, shower, bed bath, and sponge bath. R249's care plan for ADL deficit last updated 3/8/22 included the intervention to assist in showering and/or bathing needs with extensive to total assist of one person and needs extensive assist with personal hygiene with one person. 2/18/22 - A quarterly MDS assessment documented R249 as cognitively intact and in need of extensive assistance of one staff person for hygiene and needing physical help of one staff person for bathing. January 2022 - March 2022 - Review of documentation of showers completed for R249 revealed the resident was to be offered a shower on each Sunday and Wednesday during the day shift. R249 received showers the following dates: January no showers received, February two showers received, and March one shower received. There were no documented refusals of showers in R249's clinical record. During an interview on 10/27/23 at 11:09 AM, Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure six of 32 sampled residents (Resident (R) 38, R50, R398, R119, R123 and R118) or their surrogate decision maker were provided written information informing them of their right to formulate an advanced directive. Findings include: Review of the facility's undated policy titled, Topic: Residents' Rights Regarding Treatment and Advance Directives, revealed, Policy: It is the policy of this facility to support and facilitate a resident's right to request, refuse and/or discontinue medical or surgical treatment and to formulate an advance directive. Guideline: l. On admission, the facility will determine if the resident has executed an advance directive, and if not, determine whether the resident would like to formulate an advance directive. 2. The facility will provide the resident or resident representative information, in a manner that is easy to understand, about the right to refuse medical or surgical treatment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, it was determined that for one (R307) out of five residents reviewed for nutrition, the facility failed to consult the physician of the significant change in R307's weight. During the first nine months of R307's admission, R307 lost a documented 67.9 pounds. Findings include: 2/2/22 - R307 underwent bilateral above the knee (AKA) amputations. 2/17/22 - R307 was admitted to the facility with diagnoses including, but were not limited to stroke, diabetes and bilateral above the knee amputations. 2/17/22 10:59 PM - RN2 documented R307 as weighing 273.5 pounds. 3/18/22 2:21 PM - R307's weight was documented as 222 pounds. This reflected a 51 pound weight loss since R307's admission weight one month prior. Review of R307's clinical record revealed no evidence that the providers (MD/NP) were consulted about this significant weight loss. 4/13/22 2:23 PM - R307's weight was documented as 219 pounds. Review of R307's clinical record revealed no evidence that the providers were consulted about this significant weight loss. 8/11/22 2:55 PM - RD (Dietician) note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for two (R123, R200) out of twenty-nine residents reviewed for assessments, the facility failed to accurately reflect the residents' status in their admission MDS assessments. Findings include: 1. R123's clinical record revealed: 8/22/23 - R123's hospital admission History & Physical stated, Problem list/Past Medical History Ongoing: .tobacco use . 9/1/23 - R123 was admitted to the facility. 9/10/23 5:22 PM - E2's (DO) admission History & Physical documented, .Past Medical History .tobacco use .Social History : + tobacco/marijuana use . 9/14/23 10:42 PM - R123's admission Minimum Data Set (MDS) documented no current tobacco usage. 10/25/23 1:39 PM - During an interview, R123 stated that he was an active smoker. He does not have cigarettes here at this building as it was a non-smoking facility. But when he leaves the building almost daily, he smokes. He keeps his smoking material (cigarette and lighter) at his Mom's house. 2. R200's clinical record revealed: 9/6/23 - R200 was admitted to the facility. 9/6/23 5:01 PM -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0646 — isolated
    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R50) out of two residents reviewed for PASARR (Preadmission Screening and Assessment Resident Review), the facility failed to refer R50 for a PASARR Level II after R50 was diagnosed with delusional disorder. Findings include: Review of R50's clinical record revealed: 6/3/22 - The PASARR, which was completed while R50 was hospitalized , documented, PASARR Level 1 Determination: No Level II Required . 6/4/22 - R50 was admitted to the facility with diagnoses including, but were not limited to, diabetes and stroke with left sided weakness. 11/29/22 - R50's quarterly Minimum Data Set (MDS) assessment documented that R50 did not have a diagnosis of psychosis. 12/8/22 - R50's medical diagnoses in the electronic medical record (EMR) added delusional disorder with the classification diagnosed during stay. 12/15/22 - E2 (MD) ordered R50 Risperidone 0.5 mg by mouth two times a day for major depression recurrent, severe psychotic symptoms. 12/19/22 - R50's significant change MDS assessment documented R50 as having a diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of R308's clinical record revealed: 6/8/22 - R308 was admitted to the facility. 6/8/22 8:01 pm - An admission progress note documented R308 had an active left AV fistula (an abnormal connection between an artery and a vein for dialysis) and a non-active AV fistula in the right upper arm. 10/30/23 12:35 PM - The DON confirmed that the care plan for R308 had not been developed to identify that R308 had an AV fistula in both arms. The facility failed to develop a care plan that identified R308 had AV fistulas in both arms. Based on observations, interviews, record reviews, and facility policy review, the facility failed to develop a comprehensive care plan for three of 38 sampled residents (Resident (R) 140, R308 and R309). This failure had the potential to leave the resident with unmet care needs. In, additon the facility failed to create a person-centered care plan for R308 a resident that had a dialysis access in both arms. Findings include: Review of the facility's policy titled, Comprehensive Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that for three (R73, R95 and R123) out of six residents reviewed for care plans, the facility failed to ensure that the residents or the resident's representative was invited to participate in their care plan meetings. Findings include: 1. Review of R73's clinical record revealed: 4/25/19 - R73 completed a Power of Attorney (POA) for Healthcare in which R73 named FM1 as Healthcare Representative with the power to make decisions with regard to my health care if and when I am unable to make my own health care decisions. 6/28/21 - R73 was admitted to the facility with diagnoses including, but were not limited to, Parkinson's disease, dementia and depression with psychotic symptoms. 7/6/21 3:31 PM - R73's admission Minimum Data Set (MDS) assessment documented R73's Basic Inventory of Mental Status (BIMS) as 9, which reflected moderate cognitive impairment. FM1 was listed in R73's electronic medical record (EMR) as R73's representative, responsible person, POA financial, POA health care, care conference person and emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined that for one (R307) out of seven residents reviewed for hospitalization, the facility failed ensure follow-up appointments and diagnostic tests were scheduled timely after a hospital stay. Findings include: Cross refer F580 and F842 1. Review of R307's clinical record revealed: 2/17/22 - R307 was admitted to the facility with diagnoses including, but were not limited to, stroke, diabetes and bilateral above the knee amputations. 12/7/22 - R307 was admitted to the hospital with abdominal pain. 12/12/22 - The Hospital Discharge Summary stated, Discharge Diagnoses: cecum mass, large bowel obstruction, hepatic (liver) lesion . Follow Up Providers: Follow up with Radiology within 2-7 days for a CT chest scan, Follow up with Hematology/Oncology Service within 2-7 days for further management, Follow up with Colorectal Surgery Service within 2-7 days for colonoscopy and Follow up with VIR (Vascular Interventional Radiology) within 2-7 days for liver biopsy . 12/12/22 - R307 was readmitted to the facility. 12/13/22 - E2 (Doctor of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined that for two (R200, R248) out of two reviewed for bladder continence, the facility failed to ensure that the residents received appropriate treatment and services to maintain highest practicable urinary function. Findings include: 1. Cross refer F641, example 2. Review of R200's clinical record revealed: The facility's Incontinence Policy and Procedure, undated, stated, Purpose- A resident who is continent of bladder will receive appropriate care and services to maintain as much bladder function as possible as determined by the IDT (Interdisciplinary team). Each incontinent resident will be assessed in an effort to improve or maintain bladder function as indicated. Bladder and bowel continence is defined as voluntary control of urinary bladder and bowel function. Incontinence is defined as involuntary loss of these functions. Habit Training/Scheduled Toileting- Habit training or timed voidings (sic), is scheduled toileting on a planned basis. The goal is to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and facility policy review, the facility failed to ensure appropriate care of a gastrostomy (g-tube) during medication administration for three residents (Resident (R) 30, R43 and R95) of three residents during medication administration with gastric tubes. Specifically, Licensed Practical Nurse (LPN) 14 and LPN17 failed to check for proper g-tube placement, did not flush the g-tube before and after medication administration, and administered medication via push method rather than by gravity administration for R43. LPN23 failed to check for proper g-tube placement, administered water flush via push method, and administered medications via push method rather than by gravity method for R95. This failure increases the risk for nausea, vomiting, or aspiration. Findings include: Review of facility's policy titled Verifying Placement of Feeding Tube revised 07/2023 stated, It is the practice of this facility to ensure proper placement of feeding tubes prior to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that for one (R50) out of three residents reviewed for Physician services, the facility failed to ensure that R50's total program of care, including R50's advanced directives, was reviewed by the providers at the time of his admission. Findings include: Cross refer F578, example 6 Review of R50's clinical record revealed: Advance Care Planning is a process of communication between individuals and their healthcare agents to understand, reflect on, discuss and plan for future healthcare decisions for a time when individuals are not able to make their own healthcare decisions. An Advance Directive is a written instruction, such as a living will or durable power of attorney for health care, recognized under State law (whether statutory or as recognized by the courts of the State), relating to the provision of health care when the individual is incapacitated. 2/16/16 - R50 completed Durable Personal Power of Attorney designating his son (FM3) as financial agent. This power of attorney does not authorize your Agent to make health…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, it was determined that for one (CNA6) out of five certified nursing assistants (CNA) reviewed for Registry verification, the facility failed to ensure that CNA6, who successfully completed an out of state CNA competency evaluation program, went on to register with the State of Delaware. Findings include: 10/19/10 - CNA6 obtained her certified nursing assistant license from the State of Maryland. 6/28/22 - CNA6 was hired as an employee at the facility during the COVID-19 Public Health Emergency (PHE) when CMS waived the nurse aide training requirement. 5/11/23 - CMS ended all waivers for the Public Health Emergency. 8/21/23 - CNA6 renewed her Maryland Nursing Assistant certification. 10/23/23 3:58 PM -Delaware Division of Health Care Quality (DHCQ) verified that there are no current CNA waivers in place in Delaware. 11/7/23 - During an interview, E1 (NHA) stated that CNA6 was covered by the waiver and did not require a Delaware license. The facility failed to ensure that CNA6 was certified to work in Delaware.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of R307's clinical record revealed: 2/2/22 - R307 underwent bilateral above the knee (AKA) amputations. 2/17/22 - R307 was admitted to the facility with diagnoses including, but were not limited to, stroke, diabetes and bilateral above the knee amputations. 2/18/22 - NP's progress note documented, . Physical exam: . Skin: Bilateral AKA's with staples, clean, dry and intact. Left AKA with light purple ecchymosis . 2/23/22 - E17's (Wound Specialist NP) progress note documented, . Pt seen this am on wound round and noted with: L (left) abdomen- trauma. Review of Daily Skilled Notes revealed: 2/25/22 - E18 (Unit manager) documented, . No surgical wound noted. No wound noted . 3/2/22 10:45 PM - LPN15 documented, . No surgical wound noted. No wound noted . 3/13/22 9:00 PM - LPN2 documented, . No surgical wound noted. No wound noted . 3/14/22 7:52 PM - LPN2 documented, . No surgical wound noted. No wound noted . 3/15/22 9:46 PM - LPN2 documented, . No surgical wound noted. No wound noted . 3/16/22 8:37 PM -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-08 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and interview, it was determined that the facility failed to ensure all mechanical, electrical and patient care equipment is maintained in safe operating condition. Findings include: The following were found during the initial kitchen tour on 10/24/23 from 8:15AM through 9:00AM: The reach in refrigerator by the hand washing sink had broken gaskets on the door. Findings were reviewed and confirmed by Food Service Director (FSD) on 10/24/23 at 9:15AM.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-11-15 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined that the facility failed to have the survey results from the past three years available in a readily accessible area for residents, family members and legal representatives. Findings include: 10/31/24 11:10 AM - During a random observation in the facility lobby, the facility's survey results were not visible in the lobby. Upon surveyor request, E13 (receptionist) retrieved the survey results binder that was located behind the reception desk. During an interview on 11/1/24 at 8:30 AM, E13 stated that the survey results binder was always kept behind the reception desk. 11/13/24 3:00 PM - Findings were reviewed with E1 (NHA), E2 (DON), E47 (RCC), E58 (RDO) and a representative from the Ombudsman's office.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-11-08 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview it was determined that for three Residents (R) 248, R250 and R314) out of three new admissions reviewed the facility failed to ensure that a baseline care plan summary was provided to the resident/responsible party (RP). Findings include: The facility policy for baseline care plans, last updated 7/2023, indicated, A written summary of the baseline care plan shall be provided to the resident and representative . Review of R248, R250 and R314's clinical records revealed: 1. 6/23/22 - R250 was admitted to the facility. 6/24/22 - Baseline care plans were created for R250. The signature section for acknowledgment of summary received by resident/RP was blank. 2. 7/20/22 - R314 was admitted to the facility. 7/22/22 - Baseline care plans were created for R314. The signature section for acknowledgment of summary received by resident/RP was blank. 3. 5/10/23 - R248 was admitted to the facility. 5/10/23 - Baseline care plans were created for R248. The signature section for acknowledgment of summary received by resident/RP was blank. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$99,184 in federal fines across 3 penalties.

  • $76,148 — penalty dated 2024-11-15
  • $7,443 — penalty dated 2023-11-08
  • $15,593 — penalty dated 2023-11-08

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 2 of 52.9-0.9 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 14 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
CORAL SPRINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/13/2021
DE NOBLE PARENTCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/13/2021
SRAB HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/13/2021
STERN, MOSHEIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/13/2021
SHAW, TSAHAIIndividualOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2026

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$21.4M
Net patient revenuemost recent cost report
+4.8%
Operating marginrevenue minus expenses
$3.0M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 20%Other / private 14%

This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$367per resident / day
operating cost
$11,146per month
≈ monthly operating cost
$385per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in DE

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Delaware Medicaid page.

Typical monthly cost in Delaware
$14,494/mo
Nursing home (semi-private)
$15,132/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 085004. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next