Harborview Thomasville
930 South Broad St., Thomasville, GA 31792 · For profit - Corporation · 68 certified beds · (229) 226-9322 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Jun 2025
- it has a citation for mishandling residents’ money or property (F0568)
- inspectors cited 5 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $16,801 in federal fines (most recent 2024-10-03)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.5% | 15.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.2% | 5.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 11.5% | 2.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 47.4% | 11.3% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.3% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 7.9% | 15.2% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.8% | 20.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.8% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 17.1% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 33.8% | 19.9% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 2.6% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 91.2% | 78.4% | 79.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.00 | 2.15 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.20 | 1.90 | 1.80 | worse |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 5.5–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 90.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 68 beds and averages 61.3 residents a day — about 90% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.91 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.84 hrs/resident/day on weekends vs 3.59 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.62 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 15 most serious are shown; the remaining 13 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-11-22 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the record review, staff interviews, and the facility policy Abuse, Neglect and Exploitation, the facility failed to report that one resident (R2) with suicidal ideations of seven sample residents used a call light cord and/or a bed remote cord in an attempt to harm himself. On 11/18/2024 a determination was made that the facility's noncompliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Regional Director of Operation, Administrator, and Director of Nursing (DON) were informed of the Immediate Jeopardy (IJ) on 11/18/2024 at 10:07 am. The noncompliance related to the IJ was identified to have existed on 9/27/2024 when R2 was found with the call light cord wrapped around his neck. The IJ is outlined as follows: R2 was admitted to the facility with a diagnosis of major depressive disorder. He also had a history prior to his admission of suicide attempts. On 9/19/2024, R2 requested to be sent to an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-11-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and review of the facility policy titled Comprehensive Care Plans and the Care Plans, Comprehensive Person-Centered policy, the facility failed to implement care plan interventions to monitor the safety of one of seven sampled residents (R2), who had wrapped his call light and/or bed remote cord around his neck. Findings include: On 11/18/2024 a determination was made that the facility's noncompliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Regional Director of Operation, Administrator, and Director of Nursing (DON) were informed of the Immediate Jeopardy (IJ) on 11/18/2024 at 10:07 am. The noncompliance related to the IJ was identified to have existed on 9/27/2024 when R2 was found with the call light cord wrapped around his neck. The IJ is outlined as follows: R2 was admitted to the facility with a diagnosis of major depressive disorder. He also had a history prior…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-11-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, and the facility's policy Accidents and Supervision, the facility failed to ensure a safe environment for one Resident (R2) of seven sampled residents. Specifically, the facility failed to remove the call light cord and/or bed remote cord from the resident's room and failed to adequately supervise the resident with a history of suicide attempts/ideations. Findings include: On 11/18/2024 a determination was made that the facility's noncompliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Regional Director of Operation, Administrator, and Director of Nursing (DON) were informed of the Immediate Jeopardy (IJ) on 11/18/2024 at 10:07 am. The noncompliance related to the IJ was identified to have existed on 9/27/2024 when R2 was found with the call light cord wrapped around his neck. The IJ is outlined as follows: R2 was admitted to the facility with a diagnosis of major…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-11-22 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of the facility policy titled Behavioral Health Services, the facility failed to ensure one resident (R2) of seven residents received necessary behavior health services to address significant worsening behaviors that include safety concerns with call light cord and/or bed remote cord wrapped around his neck. On 11/18/2024 a determination was made that the facility's noncompliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Regional Director of Operation, Administrator, and Director of Nursing (DON) were informed of the Immediate Jeopardy (IJ) on 11/18/2024 at 10:07 am. The noncompliance related to the IJ was identified to have existed on 9/27/2024 when R2 was found with the call light cord wrapped around his neck. The IJ is outlined as follows: R2 was admitted to the facility with a diagnosis of major depressive disorder. He also had a history prior to his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-11-22 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and the facility job description for the Administrator and Director of Nursing, the facility failed to provide supervision and oversight of one resident (R2) with suicidal ideations behaviors to ensure R2's environment was free of choke hazards; failed to ensure interventions were put in place to maintain the safety of the resident. On 11/18/2024 a determination was made that the facility's noncompliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Regional Director of Operation, Administrator, and Director of Nursing (DON) were informed of the Immediate Jeopardy (IJ) on 11/18/2024 at 10:07 am. The noncompliance related to the IJ was identified to have existed on 9/27/2024 when R2 was found with the call light cord wrapped around his neck. The IJ is outlined as follows: Resident 2 was admitted to the facility with a diagnosis of major depressive disorder. He also had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review, and facility policy titled Elopement and Wandering Residents, the facility failed to follow the care plan for one resident (R) (R1) of three sample residents related to a non-functioning wander guard bracelet. This deficient practice places residents at risk for elopement and potential injury or harm.Findings include: A review of the facility policy, Elopement and Wandering Residents, dated 7/1/2025 documented that residents that exhibit wandering behaviors and/or are at risk for elopement receive adequate supervision to prevent accidents, and receive care in accordance with their person-centered plan of care. A review of the Face Sheet for R1 revealed she was admitted on [DATE], with the diagnoses that included but were not limited to unspecified dementia, anxiety disorder, major depressive disorder, delusional disorder and cognitive communication deficit.A review of the Quarterly Minimum Data Set, dated [DATE] for R1 revealed that Section C (Cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and review of the facility's policies titled Date marking for food safety, Food safety requirements, and Dietary sanitation, the facility failed to ensure that food was properly labeled, stored, and prepared in a sanitary condition to prevent foodborne illness, and failed to ensure the cleaning of appliances (ovens, griddles, fryers), countertops, food preparation areas, floors, ceiling tiles, vents, and fans. The deficient practice had the potential to affect 59 out of 61 residents receiving an oral diet. Findings include: Review of the facility's policy titled, Date marking for food safety, last reviewed on 10/1/2024, revealed under Policy: The facility adheres to date marking system to ensure the safety of ready-to-eat, time/temperature control for safety food. Under, Policy Explanation and Compliance Guidelines for Staffing revealed, 2. The food shall be marked to indicate the date or by which the food shall be consumed or discarded. 3. The individual opening or preparing a food shall be responsible for date marking the food at the time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and review of the facility's policy titled, Medication Storage, the facility failed to ensure that medications, biologicals and supplies was stored properly following manufacturers recommendations or those of the supplier including expiration dates for one of one medication storage room. Findings include: Review of policy titled, Medication Storage revised on [DATE] revealed, It is the policy of this facility to ensure all medications housed on our premises will be stored in the pharmacy and/or medication rooms according to the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security. Under Section eight revealed, Unused Medications: The pharmacy and all medication rooms are routinely inspected by the consultant pharmacist for (discontinued, outdated, defective, or deteriorated medications with worn, illegible, or missing labels. These medications are destroyed in accordance with our…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-26 · tag F0914 — patternProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Observations on 6/23/2025 at 10:01 am, 6/24/2025 at 12:26 pm, and 6/26/2025 at 4:01 pm of room [ROOM NUMBER] on Wing W revealed short privacy curtains for Bed A , Bed C and Bed D which prevented the residents from receiving full visual privacy during patient care services. An interview was conducted on 6/26/2025 at 4:05 pm with R5 (who resided in room [ROOM NUMBER] Bed C on Wing W), the DON and Registered Nurse (RN) Supervisor regarding the short privacy curtains. R5 reported that curtain was too short. Residents in Bed A and Bed D was non interviewable. Both the DON and RN Supervisor reported being unaware of the condition of the short privacy curtains which prevented full visual privacy. Based on observations, staff interviews, record review, and review of the facility's policy titled Promoting/maintaining resident dignity, the facility failed to maintain and protect the privacy for one of 31 sampled residents (R) (R21) reviewed for dignity. Specifically, the facility failed to provide R21 full visual…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews, and review of the facility's and policy titled Abuse, Neglect and Exploitation, the facility failed to ensure one out of 31 sampled residents (R) (R35) was free from abuse. Specifically, R35 was hit with by R60 on two different incidents. Findings include: Review of the facility's policy titled, Abuse, Neglect and Exploitation dated 7/1/2024 under the Policy statement revealed, It is the policy of the facility to provide protection for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Physical Abuse includes but not limited to hitting, slapping, punching, biting, and kicking. It also includes controlling behavior through corporal punishment. Verbal abuse means that use of oral, written or gestured communication or sounds that willfully includes this guarding and derogatory terms to residents or their families or within…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and review of the facility's policy titled, Reporting Reasonable Suspicion of a crime, the facility failed to report abuse to Law Enforcement after one Resident (R) (R60) struck (R35) on two different incidents. The sample size was 31 residents. Findings include: Review of the facility's policy titled, Reporting Reasonable Suspicion of a crime revealed, It is the policy of the facility to pursuit to section 1150 B of the Social Security act, to report any reasonable suspicion of a crime committed against a resident of this facility. Under the Policy explanation in compliance guidelines section revealed, the facility will coordinate with state and local law enforcement entities to determine what actions are considered crimes in the facility's political subdivision and will work with the law enforcement annually to determine which crimes are reported example of situations that would be considered crimes in all subdivisions include but are not limited to: (d.)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, record review, and review of the facility's policy titled Resident Assessment-Coordination with PASARR Program, the facility failed to ensure a Preadmission Screening and Resident Review (PASSAR) Level I assessment was accurately completed for one out of six residents (R) R14 with a PASSAR Level II. Findings include: Review of the facility's policy titled, Resident Assessment-Coordination with PASARR Program revised on 3/1/2025 revealed, This facility coordinates assessments with preadmission screening and resident review (PASARR) program under Medicaid to ensure that individual with a mental disorder, intellectual disability, or a related condition receives care and services in the most integrated setting appropriate to their needs. Under the Policy Explanation and Compliance Guidelines section revealed, 1. All applicants to this facility will be screened for serious mental disorders or intellectual disabilities and related conditions in accordance with the State's Medicaid rules for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of R17's electronic health record (EHR) revealed the following diagnoses but not limited to dementia acquired absence of right leg above knee and contracture of right hand Review of R17's Annual MDS dated [DATE] revealed a BIMS score of seven for moderate cognitive impairment. The resident functional level was assessed as nonambulatory with a physical impairment on one side for upper extremities for range of motion (ROM) and requiring substantial maximum assist for bed mobility. Observation of R17 's room on 6/24/2025 at 12:10 pm to 3:32 pm and 6/25/2025 at 8:01 am to 10:00 am revealed R17 lying in bed awake with head of bed elevated at the highest level. Continued observation revealed quarter bed rails raised in an upward position and bed mat on one side of the bed. Review of R17 's Activities of Daily Living (ADL) care plan (revised 11/13/2024) listed an intervention bed in lowest position. R17 Fall care plan listed a focus area/intervention for safety precaution which stated, Bed in lowest position…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff and resident interviews, record review, and review of the facility's policy titled Activities of Daily Living (ADLs), the facility failed to provide the resident who was unable to carry out ADLs the necessary services to maintain good nutrition for one out of 31 sampled residents (R) (R14). Specifically, R14 who is legally blind and has left side hemiparesis was not assisted with meals and was eating food with his hands. Findings include: Review of the policy titled Activities of Daily Living (ADLs) , revised 3/1/2025, revealed, The facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADLs do not deteriorate unless deterioration is unavoidable. Care and services will be provided for the following activities of daily living: I. Bathing, dressing, grooming and oral care; 1. Transfer and ambulation. 2. Toileting. 3. Eating to include meals and snacks; and 4. Using speech, language or other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of R17's electronic health records (EHR) revealed the following diagnoses but not limited to dementia, anxiety disorder, psychotic disorder and mood disorder, hearing loss, acquired absence of right leg above knee and contracture of right hand. Review of R17's Annual MDS dated [DATE] revealed a BIMS score of seven for moderate cognitive impairment. The resident functional level was assessed as nonambulatory with a physical impairment on one side for upper extremities for range of motion (ROM) and requiring substantial maximum assist for bed mobility. Observation of R17 's room on 6/24/2025 at 12:10 pm to 3:32 pm and 6/25/2025 at 8:01 am to 10:00 am revealed R17 lying in bed awake with head of bed elevated at the highest level. Review of R17 's Activities of Daily Living (ADL) care plan (revised 11/13/2024) listed an intervention bed in lowest position. R17 Fall care plan listed a focus area/intervention for safety precaution which stated, Bed in lowest position while in bed and Bed enablers to assist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 13 citations
- Potential for harm · D2025-06-26 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, record review, and review of the facility's titled Preventative Maintenance Program, the facility failed to ensure one of 10 residents (R) (R42) reviewed for safety of bed rails, that the bed rails were maintained in a safe and operable manner to ensure a secure tight fit to prevent risk of falls and injury. Finding include: Review of the facility's policy titled Preventative Maintenance Program dated 6/1/2024 revealed, the Maintenance Director was responsible for developing and maintaining a schedule of maintenance services to ensure that the buildings, grounds, and equipment is maintained in a safe and operable manner. Record review of R42's electronic health record (EHR) revealed the following diagnoses included but not limited to anxiety disorder, vascular dementia with other behavioral disturbances, and unspecified glaucoma. Record review of R42's Annual Minimum Data Set (MDS) dated [DATE] revealed Section C (Cognitive Patterns) a Brief Interview Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, record review and review of the facility's policy titled Medication Administration, the facility failed to ensure that the medication error rate was less than five percent. 38 opportunities were observed for five residents (R) with two errors noted resulting in an error rate of 5.26 percent. Findings include: Review of policy titled, Medication Administration revised on 6/1/2024 revealed Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Section 16 revealed that management of a resident's insulin pump by nursing, as indicated, will be in compliance with the practitioner's orders for basal rates and/or bolus doses, blood glucose checks, and as per manufacture instructions for changing of infusion sets/tubing, cartridges, reservoirs, syringes for the insulin. Changes in glucose readings, skin changes at the insertion site or pain at the delivery…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and review of the facility's policy titled, Disinfection of and storage of non-critical resident care items, the facility failed to ensure resident's personal care items were stored in a manner to prevent cross-contamination in four of 31 bathrooms (Wing S in rooms [ROOM NUMBERS], and Wing W in room [ROOM NUMBER] and 2). The deficient practice had the potential to increase the probability of the spread of infection in the resident's living area. Findings include: A review of facility policy titled Disinfection and storage of non-critical resident care items, dated 3/1/2022 revealed the following: Bedpans and urinals are for single resident use only. [NAME] with the resident's name and discard upon discharge. Store bedpans and urinals in the resident's bedside cabinet. Observations on 6/24/2025 at 10:38 am and at 3:28 pm revealed, personal care items, specifically urinals, not labeled or bagged in the bathrooms on Wing S in rooms [ROOM NUMBERS], and Wing W in room [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-22 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to ensure that two Residents (R4 and R5) of seven sampled Residents' call lights were within reach while in bed or in their room. Findings include: 1. A review of the admission Record revealed R4 was admitted to the facility on [DATE] with a readmit on 7/25/2024 with the following diagnoses that include but are not limited to hemiplegia and hemiparesis following cerebral infarction affecting the left dominant side, cerebral infarction due to thrombosis of a right posterior cerebral artery, contracture left Wertis. An observation on 11/6/2024 at 1:42 pm, R4 call light is lying on the floor on the left side of the bed. The resident is sitting on the right side of the bed. He is requesting to be put back in his bed. An observation on 11/14/2024 at 3:02 pm, R4 was lying in a low position bed. His call light button is not within reach and is lying near the floor on the left side of the bed. A review of the care plan dated 3/23/2024 revealed that R4 is at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, and staff interviews, the facility failed to maintain a clean and homelike environment for seven of 33 rooms (W2, W4, W6, W7, W9, W10, and W11). Specifically, the facility failed to ensure residents rooms were free from cracking wall molding, missing floor tiles, broken or missing toilet paper holders, missing ceiling tile pieces, holes in walls, black scuff marks on the walls, and a dirty pillowcase. Findings include Observation on 10/2/2024 at 10:44 am, the ceiling tile in room W2 above the first closet was missing a corner portion of the tile and the 2nd tile next to it had a bubble that left an open space from the ceiling, there was also tile missing at the bathroom doorway entrance. Second observation on 10/3/2024 at 8:54 am, revealed no changes. Observation on 10/2/2024 at 10:46 am revealed in room W4, next to Bed A the four-drawer dresser had debris and trash noted behind it. There was a yellow extension cord that was hanging from one of the ceiling tiles next to bed A that was plugged into the socket. The bathroom had rust around the base of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-25 · tag F0568 — isolatedProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and review of the facility's policy titled, Resident Personal Funds, the facility failed to ensure that two Residents (R) R4, R8 of five whose accounts were reviewed, were paid their final refund for account reconciliation within 30 days after discharge from the facility. Findings include 1. Review of the policy titled Resident Personal Funds revised date 3/1/2024 stated, Conveyance upon Discharge, Eviction, or Death. 1. Upon the discharge, eviction, or death of a resident with a personal fund deposited with the facility, the facility will convey within 30 days the resident's fund and a final account of those funds to the resident, or in the case of death, the individual or probate jurisdiction administering the resident's estate, in accordance with State law. Review of the admission Record revealed R4 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that include but not limited to, Alzheimer's disease, chronic obstructive pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-25 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and review of the facility policy titled, Transfer and Discharge (including AMA), the facility failed to ensure that a facility-initiated transfer or discharge for one resident (R) R4 of 10 sampled residents, who did not receive a 30-day notice discharge. The facility census was 63 residents. Findings include The facility policy titled Transfer and Discharge (including AMA), dated [DATE] stated: Policy: It is the policy of this facility to permit each resident to remain in the facility, and not initiate transfer or discharge for the resident from the facility, except in limited circumstances. Facility-initiated transfer or discharge is a transfer or discharge which the resident objects to, or did not originate through a resident 's verbal or written request, and/or is not in alignment with the resident's stated goals for care and preference. Review of the admission Record revealed R4 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and a review of the facility's policy titled Food Receiving and Storage, the facility failed to ensure that opened food items were properly dated and labeled in the cooler, freezer, and dry food pantry. In addition, the facility failed to ensure that the oven and fan were clean. This deficient practice had the potential to affect 61 of the 63 residents who were served food from the kitchen. Findings include: A review of the policy Food Receiving and Storage revised October 2017 it was revealed that dry foods that are stored in bins will be removed from original packaging, labeled, and dated (use by date). Such foods will be rotated using a first in - first out system. All foods stored in the refrigerator or freezer will be covered, labeled, and dated (use by date). Beverages must be dated when opened and discarded after twenty-four (24) hours. Other opened containers must be dated and sealed or covered during storage. Observation and initial tour of the kitchen with the Dietary Manager (DM) on 7/24/2023 at 11:45 a.m.; the following foods were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-27 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and a review of the facility's policies titled, Department Environmental Services: Laundry, and Infection Prevention and Control Program, the facility failed to ensure infection control policies were followed for handling, storage, and processing of linens, cleaning of lint traps, and food along with personal items in the clean storage laundry. These deficient practices had the potential to spread infection. Findings include: Review of the facility policy Department Environmental Services: Laundry policy dated January 2014, General Guidelines, including Standard Precautions include Separate soiled and clean linen at all times Keep soiled and clean linen, and their respective hampers and laundry carts, separate at all times. Clean linen will remain hygienically clean (free from pathogens in sufficient numbers to cause human illness) through measures designed to protect it from environmental contamination, such as covering clean linen carts. Follow manufacturer's instructions for all laundry processing materials (equipment, detergents, rinses,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, record review, and a review of the facility's policy titled, Certifying Accuracy of the Resident Assessment, the facility failed to ensure resident's received an accurate assessment that reflected the resident's status at the time of the assessment for two of 27 sampled residents (R) (#49 and R#32) reviewed for accuracy of assessments related to Pre-admission Screening and Resident Review (PASRR). This failure had the potential to cause the resident's medical record to reflect inaccurate data related to disposition. Findings Include: A review of the policy titled, Certifying Accuracy of the Resident Assessment with revised date November 2019 revealed: Policy statement: Any person completing a portion of the Minimum Data Set/MDS (Resident Assessment Instrument) must sign and certify the accuracy of that portion of the assessment. 1. Record review of the Electronic Medical Record (EMR) for R#49 revealed that the resident had a diagnosis but was not limited to bipolar and related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff and resident interviews, and record review, the facility failed to ensure that a resident's nails were trimmed for one of 27 sampled residents (R) (#53). This failure had the potential to negatively impact resident's quality of life and decrease functional status. Findings include: Observations on 7/24/2023 at 1:04 p.m., 7/25/2023 at 9:22 a.m., and 7/26/2023 at 9:00 a.m. revealed R#53's nails to right hand were long and curved around to fingertips, nails to bilateral feet were long and untrimmed. An interview conducted on 7/25/2023 at 9:22 a.m. revealed that R#53 reported that staff gave her a bath but did not offer to trim her nails. Record review of the Electronic Medical Record (EMR) for R#53 revealed that the resident had a diagnosis but was not limited to muscle weakness, need for assistance with personal care, lack of coordination, malaise, and pain. Record review of the most recent Minimum Data Set (MDS) Significant Change for R#53 dated 4/30/2023 documented that R#53 required extensive one person assistance with activities of daily living (ADL).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-01-20 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, record review, and review of the policy titled, Advanced Directives, the facility failed to ensure a Physician's Order was received to implement resident's Do Not Resuscitate (DNR) code status and failed to clarify the code status for one of 27 sampled residents (R#46). Findings include: Review of the policy, Advance Directives with a revision date February 2017, revealed The resident has a right to accept or refuse medical treatment and to formulate an advance directive in accordance with state and federal law. The facility uses its best efforts to comply with the wishes of a resident as expressed in an advance directive. 2. The facility will inquire at the time of admission whether the resident has previously executed an advance directive. 3. If a resident has executed an advance directive the facility must obtain a copy from the resident or the legal representative which is stored in the resident's medical record file. Nursing notifies the physician of the resident's or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-01-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, record review, and review of the policy titled, Comprehensive Care Plan, the facility failed to develop a person-centered care plan with interventions for Do Not Resuscitate (DNR) that agreed with resident's wishes for code status for one of 27 sampled residents (R#46). Findings include: Review of the policy, Comprehensive Care Plan with a revision date February 2017, revealed The facility will develop a comprehensive person-centered care plan that identifies each resident's medical, nursing, mental, and psychosocial needs within 7 days after completion of the comprehensive (minimum data set (MDS)) assessment, and interventions must meet both short- and long-term goals. The resident and/or representative is informed they have the right to participate in development of the comprehensive care plan, and is developed with the resident and reflects goals, wishes and preferences. Review of the clinical record revealed R#46 was a [AGE] year-old female who admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$16,801 in federal fines across 2 penalties.
- $6,500 — penalty dated 2024-10-03
- $10,301 — penalty dated 2024-10-03
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to HARBORVIEW HEALTH SYSTEMS — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.9 | -0.9 vs chain |
| Health inspection | 1 of 5 | 2.1 | -1.1 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 2.3 | +0.7 vs chain |
The other 21 homes this chain runs (chain average 1.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GA NC 14, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2022 |
| KING, CHRISTOPHER | Individual | W-2 MANAGING EMPLOYEE | — | since 04/01/2022 |
| ENGLANDER, DAVID | Individual | CORPORATE OFFICER | — | since 04/01/2022 |
| LEIBOWITZ, CHAIM | Individual | CORPORATE OFFICER | — | since 04/01/2022 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in GA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Georgia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 115501. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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