Sheridan Village Nrsg & Rhb
5838 North Sheridan Road, Chicago, IL 60660 · For profit - Limited Liability company · 191 certified beds · (773) 769-2230 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- lower-than-typical staff turnover (27% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Jan 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $52,284 in federal fines (most recent 2024-04-11)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.7% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.1% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.9% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.1% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 100.0% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 4.8% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.1% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 89.8% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 4.4% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 80.4% | 21.7% | 17.1% | check this† — see note marked dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 35.7% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.6% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.92 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.27 | 2.22 | 1.80 | better |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 0.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 29% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.9%CMS range 6.2–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 0.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 4.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 0.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 3.9–14.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.29 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 191 beds and averages 180.8 residents a day — about 95% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.58 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.14 hrs/resident/day on weekends vs 2.77 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.58 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 27% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 12 most serious are shown; the remaining 26 are one tap away and print in full.
- Actual harm · Gcited before2024-04-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate supervision to prevent a fall during incontinence care for one (R1) of three residents (R1, R3 and R4) reviewed for falls. This failure resulted in a fall by R1 who sustained a laceration on the forehead and was sent to the hospital emergency room receiving stitches to repair the laceration. Findings include: R1 is a [AGE] year old male resident with a diagnosis including COPD, Paranoid schizophrenia, Heart failure, Diabetes 2, Anxiety disorder, Depressive disorder severe with psychotic features and Obesity. R1 has a BIMS (Brief Interview for Mental Status) score of 12/15. R1's Minimum Data Set section GG scores 1 (Dependent) for toileting, 2 (Substantial / Maximal assistance) for Shower/bath self and 2 (Substantial / Maximal assistance) To roll left and right. R1's care plan dated 4/16/24 shows R1 is at risk for deterioration in bed mobility, transfer, walking in room, walking in corridor, locomotion on unit, locomotion…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to adequately supervise one resident (R3). This failure affected 1 resident (R3) causing R3 to sustain a right eyebrow laceration with one suture to R3's face. Findings include: R3's Brief Interview for Mental Status (BIMS) dated 03/07/24 show that R3 has no BIMS score and indicates that R3 has memory problems. The facility's initial Reportable Incident to the local state agency dated 03/21/24 at 7:18 pm documents, in part that CNA (Certified Nursing Assistant) reported to the nurse on duty that R3 was observed in a sitting position on R3's bedside floor mat. Upon nurse head to toe assessment and observation, R3 was noted with a ½-by-½ laceration and minimal amount of blood to the right side of R3's brow. R3 was sent to the local hospital. The facility's final Reportable Incident to the local state agency dated 03/29/24 at 6:34 pm documents, in part R3 returned to the facility the same evening of R3's fall from the local hospital and was noted with one suture to R3's right eyebrow. On 04/08/24 at 12:27pm, R3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2026-05-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain complete medical records that were readily accessible, containing complete and accurately documented diagnosis for one (R1) of seven (R2, R3, R4, R5, R6, R7) residents reviewed.Findings Include:R1 has diagnosis not limited to Quadriplegia, Acute Neurologic, Mood disorder due to known physiological condition, Neuromuscular dysfunction of bladder, Major depressive disorder, single episode, Elevated prostate specific antigen and Aphasia. Wound Management Detail Report document in part: Wound Observation History: Date/Time Observed Rash 12/31/25 09:11 PM Rash distribution: Distributed. Rash color: Red. Rash Texture: Firm. Rash Shape: Scattered. Rash Details: Itchy. Comments: weekly skin observation skin rashes present treatment ongoing, resident continue to complain of itching, treatment will continue until next appointment. Date/Time Observed Rash 01/14/26 09:17 PM Rash distribution: Distributed. Rash color: Red. Rash Shape: Scattered. Rash Details: Itchy Comments: weekly skin observation skin rashes present…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and records review, the facility failed to follow proper sanitation and food handling practices. This failure has the potential to affect all 178 residents receiving food from the kitchen. Findings include: On 05/27/2025, at 9:39 AM, during tour of the kitchen with V4 (Dietary Manager), observed two silver baking pans wrapped with foil paper on top in the cooler, placed on top of a food cart. V4 stated inside the pans were meat loaf which was being thawed for next day's meal. Observed a pool of a white liquid spilled on top of one of the pans. V4 identified the liquid as milk. V4 stated the milk should not be spilt on the foil wrapping the meat loaf because it can drip inside the meat loaf. This could cause contamination and some residents could be allergic to milk. On one of the shelves in the cooler was observed two big cartoons, one containing cabbage and another containing oranges. Three cabbages were observed to be yellowing/brownish in color with brownish stuff dripping out. V4 stated the cabbages should have been thrown out because they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate a new Level I screen for residents with a known mental illness for four (R76, R110, R116, R152) residents reviewed for Pre-admission Screening and Record Review (PASARR) in a total sample of 35 residents reviewed. Findings include: R76's Facesheet documents that R76 was admitted to the facility on [DATE], with diagnoses not limited to: Schizoaffective disorder and bipolar disorder. R76's Interagency Certification of Screening Results dated [DATE], does not indicate if there is a reasonable basis for suspecting DD (Developmental Delay) or MI (mental illness). R76's Minimum Data Set (MDS) Section I dated [DATE], indicates active diagnoses of anxiety disorder and bipolar disorder. There is no documentation to show that R76 has a Level II PASARR screening. R110's Facesheet documents that R110 was admitted to the facility on [DATE], with diagnoses not limited to: Schizophrenia, major depressive disorder, manic episodes, and suicidal ideations.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to a.) remove and discard expired medications that had been open in one of five medication carts reviewed, b.) remove and discard expired enteral feedings located in one of four medication storage rooms reviewed, and c.) ensure medications were locked and secured while unattended. These failures have the potential to affect 59 residents residing in the facility reviewed for medication labeling and storage. Findings Include: On 05/27/2025, at 11:07 AM, surveyor and V11 (Licensed Practical Nurse/LPN) located on the 3rd floor of the facility at the medication cart. Surveyor observes the following: one open house stock medication bottle labeled Meclizine 12. 5mg inside of the medication cart. Meclizine medication observed with an expiration date labeled 02/2025. V11 states the Meclizine medication should not be stored in the medication cart and should have been discarded once it expired on 02/2025. V11 states it is not safe to administer expired medications to residents and they could experience adverse reactions if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, facility failed to follow their policy to ensure call light is within reach for 1 (R86) out of 3 residents reviewed for call lights in a total sample of 35. Findings Include: On 05/27/2025, at 11:30 AM, surveyor observed R86's foot of the bed is by the call light switch. R86's call light string was hanging on the floor. R86 was unable to reach her call light. R86 stated she cannot find her call light. R86 stated that she asked the staff multiple times to place the call light switch by her head. On 05/27/2025, at 11:35 AM, surveyor asked V18 (Registered Nurse) to come to R86's room. V18 stated R86 is totally dependent and needs help getting out of bed out of bed. V18 stated that R86 needs help transferring to the wheelchair. Surveyor asked V18 if she could locate R86's call light. V18 found R86's call light on the floor at the foot of R86's bed. V18 then picked up the call light and clipped it to R86's gown. V18 stated that she will call someone to better locate R86's call light. V18 stated that it is important for residents to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure that medications were refilled and readily available for 2 residents (R60, R96) out of 8 residents reviewed for controlled substance medications in a sample of 35. The facility also failed to b.) keep an accurate count of all narcotic medications for two (R55, R118) residents, c.) ensure controlled substances were counted, and documented, at the beginning and end of each shift for 12 out of 237 shifts. These failures have the potential to affect 61 residents residing in the facility. Findings Include: R60's Face Sheet documents resident is a [AGE] year-old with diagnoses including but not limited to: Lymphedema, hypertensive heart disease without heart failure, chronic obstructive pulmonary disease, unspecified, Muscle wasting and atrophy, not elsewhere classified, unspecified site, abnormalities of gait and mobility. Minimum Data Set Section (MDS) section C (dated 03/24/2025) documents that R60 has an Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and records review, the facility failed to discontinue or get an order to continue as needed psychotropic medications and failed to get psychotropic consent from Power of Attorney (POA) for one (R52) resident of seven reviewed in a total sample of 35 Findings include: R52's current face sheet documents R52 is a [AGE] year-old individual with medical diagnosis that include but not limited to Major depressive disorder, recurrent severe without psychotic features, Schizophrenia, unspecified, schizoaffective disorder, bipolar type, other psychotic disorder not due to a substance or known physiological condition, anxiety disorder, unspecified. Minimum Data Set (MDS) section C-Cognitive Patterns dates 05/14/2025, document R52's BIMS as 3/15, indicating R52 has severe cognitive impairment. R52's BIM scores dated 05/08/2025, 05/01/2025. BIMS dated 04/23/2025 is 3/15. On 05/27/25, 12:28 PM, R52 was observed sitting in the dining room with staff supervising him. R52 was observed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a medication error rate of less than 5% for one (R1) out of four residents reviewed for medication administration in a total sample of 35 residents reviewed, resulting in a 7.69% error rate. Findings Include: On 05/28/2025, at 9:22 AM, surveyor located on the 4th floor of the facility with V11 (Licensed Practical Nurse/LPN) during a medication administration pass. V11 administers Acetaminophen 500 mg: 2 tablets by mouth to R1. R1's medication administration record (MAR) dated 05/01/2025 - 05/28/2025 documents: Acetaminophen 325 mg- 2 tablets by mouth every 6 hours as needed. R1's medication administration record (MAR) dated 05/01/2025 - 05/28/2025 documents: Bactrim DS (sulfamethoxazole-trimethoprim) 800-160 mg: 1 tablet by mouth twice a day scheduled at 9:00 AM and 5:00 PM. On 05/28/2025, at 9:22 AM, surveyor observes that this medication was not given to R1 during the 9:00 AM medication administration pass with V11 (LPN). V11 states she is finished administering all of R1's scheduled morning…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility failed to follow their policy to offer, educate and receive consent for influenza and pneumococcal vaccination for 1 (R66) out of 5 residents reviewed for immunizations, in a total sample of 35. Findings include: On 05/28/2025, at 12:00 PM, R66 stated she doesn't remember the facility offering her influenza and pneumococcal vaccination. On 05/28/2025, surveyor reviewed R66's immunizations with V19 (Infection Preventionist). On 05/28/2025, at 12:37 PM, V19 stated that she cannot find R66's consent for influenza or pneumococcal vaccine. V19 stated she is pretty sure she offered it. V19 stated that R66 did not receive her influenza or pneumococcal vaccine, nor does she have education or consent. V19 stated that she does not know what happened and why R66 does not have her pneumococcal or influenza vaccine or was educated on the benefits of these vaccines. V19 stated that it is important for these residents to have their vaccination to protect them from influenza and pneumonia related infections. On 05/29/2025, at 2:05 PM, V3 (Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, facility failed to follow their policy to offer, educate and receive consent for COVID-19 (corona virus) vaccination for 1 (R66) out of 5 residents reviewed for immunizations, in a total sample of 35. Findings include: On 05/28/2025, at 12:00 PM, R66 stated she doesn't remember the facility offering COVID-19 vaccination or educating her about it. On 05/28/2025, surveyor reviewed R66's immunizations with V19 (Infection Preventionist). On 05/28/2025, at 12:37 PM, V19 stated that she cannot find R66's consent for COVID-19 vaccine. V19 stated she is pretty sure she offered it. V19 stated that she is not sure if R66 received her COVID-19 vaccine nor does she have education documented. V19 stated that she does not know what happened and why R66 did not receive her COVID-19 vaccine. V19 stated that it is important for these residents to be educated and have their vaccination to protect them from COVID-19 infection. On 05/29/2025, at 2:05 PM, V3 (Director of Nursing) stated that upon admission, residents' immunizations are reviewed. V3 stated that if a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Dcited before2025-02-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report alleged abuse allegations to the proper authorities within the prescribed time frame for one [R1] of three [R3, R4] residents reviewed for abuse. Findings Include: R1 clinical record indicate the following: R1 is a thirty-nine-year-old admitted with medical diagnosis including but not limited to cerebral palsy, schizoaffective disorder, chronic obstructive pulmonary disease, morbid obesity, hypertensive heart disease, sleep apnea, psychosis, bipolar disorder, and mood affective disorder. R1's minimum data set brief interview indicates R1 is cognitive intact. R1's care plan: 12/23/24, R1 has persistent mental illness. R1 experienced psychosis in the form of both auditory hallucinations [hearing voices, information in her head often of a negative nature] and delusional [falsely believing things that never happened, not true nor valid]. R1 made an allegation against staff member that may be the result of a disordered thinking R1 told a staff member…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-02 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and records review, the facility failed to assess and conduct investigations for allegations of physical abuse for one (R1) resident in a sample of three reviewed. Findings include: R1's medical diagnosis includes but not limited to: Cerebral Palsy, unspecified, Schizoaffective disorder, unspecified, Morbid (severe) obesity, Unspecified Psychosis not due to a substance or known physiological condition, Bipolar disorder, unspecified. R1's MDS (Minimum Data Set) section C dated 01/06/2023 documents R1's Brief Interview for Mental Status (BIMS) as 13/15, indicating R1 has intact cognitive functional abilities. MDS section GG-Functional Abilities documents R1 needs Substantial/maximal assistance, dependent on staff for Activities of Daily Living (ADL) care, uses a mechanical lift for transfer and uses a manual wheelchair for mobility. On 02/01/2025, at 1:33 PM, R1 stated that last year (no date provided) during a mechanical lift transfer, staff hurt her knee and she thought staff did it intentionally, therefore R1 called emergency services because she was in pain,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure food in the walk-in cooler/freezer was labeled with a date indicating when the item was placed into the walk-in cooler/freezer. This failure has the potential to affect all 174 residents in the facility who are receiving an oral diet. The findings include: On 6/23/2024 at 9:50am while inside the walk-in cooler, observed one 48-ounce package of chopped spinach not in a case and not labeled with the date it was placed in the walk-in cooler and one opened box (10 cans in the box) of non-diary whipped topping not labeled with a date it was placed in the walk-in cooler. On 6/25/2024 at 2:15pm V5 (Dietary Supervisor) stated the purpose of labeling/dating the food containers in the walk-in cooler and freezer is so that staff can monitor when to use the foods that are put into the walk-in cooler and freezer. V5 stated the staff has 30 days to keep the food items in the walk-in cooler and freezer once the food items have been dated with an in- date. V5 stated the cooks and dietary aids are responsible for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and records reviewed, the facility failed to ensure residents on enhanced barrier precautions (EBP) had EBP signs posted at their rooms, that staff were using Personal Protective Equipment (PPE) when providing care for residents and that the residents' PPE bins were available and stocked. These failures affected 4 (R24, R43, R83, R165) residents and has the potential to affect all 174 residents in the facility. Findings include: On 06/23/2024 at 11:14 am, observed V12, Certified Nursing Assistant (CNA) with no gloves or gown on, adjusting R43's diaper, under pad and sheets. R43 observed with indwelling foley catheter. There was no Enhanced Barrier Precaution sign on the door of R43's room. The was no Personal Protective Equipment (PPE) bin outside R43's room. On 06/23/2024 at 11:20 am, V12 (CNA) stated Enhanced barrier isolation is pretty much when you gown and glove up. We use isolation when there is a sign on the door, or the nurses will let us know who to use isolation on. The resident R43, that I was just caring for is not on isolation. Normally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to ensure that the residents indwelling catheter drainage bag is covered. This failure affected one resident (R165) reviewed for dignity in the sample of 59 residents. Findings Include: R165's admission record includes diagnoses of malignant neoplasm of colon, colorectal cancer, malignant neoplasm of rectosigmoid, and diabetes. R165's (5/11/24) Minimum Data Set documented, in part Section C. Cognitive Patterns. BIMS (Brief Interview for Mental Status) score is 15. R165 is cognitively intact. Section H. Bladder and Bowel: H0100. Appliances check all that apply: A. Indwelling catheter. On 6/23/24 at 10:40 am, R165 indwelling catheter drainage bag was hanging from the bed frame facing the hallway not covered with a privacy bag. On 6/23/24 at 10:50 am, V24 LPN (License Practical Nurse) stated that the urinary drainage bag should be covered with a privacy bag for dignity. On 6/25/24 at 10:00am, V4 DON (Director of Nursing) stated that the urinary drainage bag should be covered in a privacy bag to allow privacy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to rescreen a resident to determine if specialized services under the Preadmission Screening and Resident Review requirements are necessary. This failure affected 1 (R153) resident reviewed for PASRR screening in the total sample of 59 residents. Findings include: R153's ([DATE]) Notice of PASRR (pre-admission screening and resident review) Level I Screen Outcome documented, in part PASRR Level Review Date: [DATE]. PASRR Level I Determination: Convalescence Categorical. Approval period: 60 days. Suspected or confirmed PASRR condition(s): Mental Health Disability. PASRR outcome explanation. Notice of criteria met for convalescence categorical-no PASRR Level 2 required. Your Level one screen shows you have evidence of serious mental illness. Further PASRR evaluation is not required because you meet criteria for a short term convalescence admission. This means you may stay for a limited number of days in a Medicaid certified nursing facility without further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to clean and correctly log refrigerator temperatures for one resident's (R135) personal refrigerator. Findings include: On 06/23/2024 at 11:15am observed a black colored refrigerator in R135's room. Observed a temperature log affixed on the front of the refrigerator door. The temperature log was missing the documentation of a temperature reading for the following dates: 6/14/2024, 6/20/2024 and 6/21/2024. Observed a black substance on the thermometer located on the top shelf inside the refrigerator. The refrigerator contained two Styrofoam cups with drinks inside and a bottle of water. On 06/23/2024 at 12:15pm R135 stated the staff clean the refrigerator in my room once a month and the staff check the temperature in the refrigerator once a month. On 06/25/2024 at 10:29am R135 stated staff have not told me I need to clean my personal refrigerator. R135 stated I don't know what that black stuff is on the thermometer in the refrigerator. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-26 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a resident's adaptive equipment was functional. This failure affected 1 (R68) resident reviewed for adaptive equipment in the total sample of 59 residents. Findings include: On 06/23/24 at 12:16pm, R68 was sitting on a wheelchair. R68 stated I (R68) have an issue with my (R68) wheelchair. The brakes are both broken. I (R68) got the wheelchair a couple of months ago. This surveyor requested R68 to engage the brakes; the brake on the right was not touching the rear wheel and the brake on the left was loose. The wheelchair moved while the brakes were engaged when R68 propelled the wheelchair. On 06/23/24 at 12:23 PM, this surveyor requested V8 (Assistant Director of Nursing) to check R68's wheelchair and R68 stated the wheelchair brakes are not tight; the one on the right is loose and the one on the left need's adjustment. We (facility) are going to provide a new wheelchair immediately. The purpose of the wheelchair brakes is to steady the wheelchair; for safety, to prevent falls. It is a concern. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-07 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that the treatment cart was safely locked up when not in the vicinity of the nurse and not in use to prevent tampering and accidental hazard. This failure has the potential to affect all 28 residents residing on the 2nd floor of the facility. Findings include: On 02/28/24 at 11:13am, one treatment cart was noted in the hallway unlocked and not in the visual vicinity of the nurse. V5 RN (Registered Nurse) was made aware of this observation and when asked about the facility protocol/policy on medication cart storage; V5 identified the cart as a treatment cart and stated I (V5) don't know why the cart is not locked. V5 called V8 (Care Plan Manager) the floor supervisor and showed the treatment unlocked cart to V8. V8 stated the treatment cart is broken after checking the cart and stated we must rectify this because the cart must be locked always when not in use. At 4:05pm, when this observation was brought to V2 DON (Director of Nurses) attention and was asked about facility policy/protocol on medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure resident environment remains free of accidental hazards and the environment is free of sharp objects that could harm the residents. This failure affected R5 and R18 who has sharps stored on their bed side table and has the potential to affect all 31 residents residing on the 4th floor of the facility. Findings include: On 02/28/24 at 11:45, in R5's room on the bedside table observed 23 disposable shaving razor sticks, 1 pair of scissors and two nail clippers. At 11:46am, V12 LPN (Licensed Practical Nurse) restorative nurse who stated that she is the medication nurse and in charge of the floor was made aware of the observation and shown the 23 disposable shaving razor sticks, 1 pair of scissors and two nail clippers. V12 counted the razora with the surveyor and stated it's 23, I'm not sure why (R5) would have this many razors. V12 counted and stated five (5) of the razors were used and they should be thrown away in the dirty utility room in the sharp container and the clean shaving razors are kept in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record reviews, the facility failed to follow their policy to ensure correct food temperatures were maintained prior to delivering food to residents for three (R1, R3, R4) out of three residents reviewed for dietary services. Findings include: On 1/30/24 at 11:06 AM R1 stated that the food is never warm. On 01/30/24 at 11:25 AM R3 stated that the food is cold occasionally. On 01/30/24 at 1:18 PM R4 stated the food is cold nine times out of ten. R4 stated that she eats her meals in the dining area and the food is always cold and arrives thirty to forty minutes late. R4 stated that she has personally told dietary department about the cold food. R4 reported that once she brought it up the following day, her food was hot or warm, but it returned to being cold after two days. On 1/31/24 at 11:25 AM surveyor observed the dietary staff on tray line. V6 (Dietary Manager) stated that dietary staff will be starting to serve trays for all residents. On 01/31/24 at 12:38 PM, surveyor observed the last meal tray that was handed out to the resident. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-05 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient nursing coverage per their assessed staffing needs to ensure adequate care and support. This failure has the potential to affect all 176 residents that reside in the facility. Findings include: On 01/02/2024, V21 (Staffing Coordinator) provided surveyor with the nursing staff schedules dated 09/01/2023 to 12/31/2023. On 01/03/2024 at 10:49AM, V21 stated this was the entire nursing staff schedule which reflects the actual names and amount of nursing staff who worked in the facility during that time frame. V21 states whenever there is a change to the schedule, she updates it as soon as possible to ensure an accurate schedule. V21 states the facility does use agency staff to supplement staffing at the facility. V21 also states the facility no longer utilizes resident aides/RAs since November 2023. V21 states she staffs according to the budget that is given to her from V1 (Administrator) and V2 (DON). V21 states this is how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to follow their abuse policy to protect residents from physical and verbal abuse for three (R1, R5, R11) residents reviewed for abuse in a sample of six. Findings include: On 01/02/2024 at 10:55 AM, surveyor observed R1 walking from the elevator to the dining area. R1 stated that she had somebody scream at her yesterday. R1 stated that it was V18 (Activity Aide). R1 stated that she hasn't had a chance to tell anybody yet, but she will today. R1 stated that V17 screams at us routinely. R1 stated that V19 (Activity Aide) swears and screams at her all the time. R1 stated that she always says, I'm not putting up with her bullshit. On 01/02/2023 at 11:20 AM, R13 stated that he has heard V19 (Activity Aide) swear at residents all the time. On 01/02/2023 at 11:28 AM, R14 stated that he has heard V19 swears at other residents. R14 stated that he has heard V17 (Certified Nursing Assistant) yell and swear at residents. On 01/02/2023 at 10:00 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-05 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to follow their policy for Misappropriation of Resident Property and Exploitation. This failure resulted in three (R6, R7, R8) residents' being exploited by V11 (Former Certified Nursing Assistant), who took/borrowed their money, and did not buy them stuff or refund them their money as promised. Findings include: Facility Reported Incident Report (FRI) dated 10/02/2023 documents on 09/26/2023, R6, R7, R8 reported they gave V11 a total of $226 to purchase snacks for them as follows: -R6 gave V11 $160, R7 gave V11 $44 and R8 gave V11 $22. Resident Concerns Forms dated 10/20/2023 documents R6 reported $160 stolen from him, R7 reported $25 stolen from him, and R8 reported $41 stolen from her. On 01/03/2024 at 11:25am V1(Administrator) said R6, R7, and R8 all reported at different times that they had given V11 some money to get them different things but V11 did not buy the items for the said residents and did not give them their money back. V1 said she asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interviews and records review, the facility failed to report and initiate an investigation of alleged abuse in a timely manner by failing to identify and ensure the reporting of a suspected abuse. This failure affected 2 residents (R1, R2) out of 3 residents reviewed for abuse. Finding include: R1's face sheet shows R1's diagnosis in part of hemiplegia, unspecified affecting right dominant side, schizoaffective disorder, overactive bladder, and anxiety disorder. R1's Brief Interview of Mental Status (BIMS) dated 09/08/23 score 14 out of 15, indicating R1 has intact cognitive function. On 10/24/23 at 09:05 am R1 observed lying in bed, alert, oriented to self, place, time and situation. R1 says she can walk a little bit but uses the wheelchair for mobility, needs assistance with transfers and she uses an incontinence brief during the night. R1 says the incident happened in August, and it was about 3 am when a male Certified Nursing Assistant (CNA) came to her room. R1 says the CNA put his hands under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their Involuntary Transfer and Discharge Process policy and failed to provide their bed hold policy upon discharge to hospital for one of one resident (R1), reviewed for involuntary discharge. Findings include: R1's medical record (Face Sheet, MDS-Minimum Data Set) documents R1 is a moderately cognitively impaired [AGE] year-old admitted to the facility on 2.8.2023 with diagnoses including but not limited to: Non-traumatic intracerebral hemorrhage in brain stem, Chronic obstructive pulmonary disease, Adult failure to thrive, and latent syphilis. R1's Petition For Involuntary/Judicial Admission dated 2.19.2023, completed and signed by V9 (LPN-Licensed Practical Nurse), documents in part: I assert that (R1) is a person with mental illness who: because of his or her illness is reasonably expected, unless treated on an inpatient basis, to engage in conduct placing such person or another in physical harm or in reasonable expectation of being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide their bed hold policy upon discharge to hospital for one (R1) of one resident reviewed for discharge. Findings include: On 8/10/23 at 11:30am, V1(Administrator) said, I am not aware of any abuse allegations involving R1. Residents are not denied to come back after involuntary petitions are given. R1's medical record (Face Sheet, MDS-Minimum Data Set) documents R1 is a moderately cognitively impaired [AGE] year-old admitted to the facility on 2.8.2023 with diagnoses including but not limited to: Non-traumatic intracerebral hemorrhage in brain stem, Chronic obstructive pulmonary disease, Adult failure to thrive, and latent syphilis. On 8/16/2023 at 11:32 AM, surveyor spoke with R1 via telephone. R1 said in part, she was not issued any paperwork, including the facility's bed hold policy, when she was petitioned to the hospital after an altercation with a nurse (V3-RN). R1 said, I wanted to return to the facility. Emergency Department Progress Note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to permit a resident to return to the facility after hospitalization for one resident (R1) of one reviewed for discharge. Findings include: On 8/10/23 at 11:30am, V1(Administrator) said, I am not aware of any abuse allegations involving R1. Residents are not denied to come back after involuntary petitions are given. R1's medical record (Face Sheet, MDS-Minimum Data Set) documents R1 is a moderately cognitively impaired [AGE] year-old admitted to the facility on 2.8.2023 with diagnoses including but not limited to: Non-traumatic intracerebral hemorrhage in brain stem, Chronic obstructive pulmonary disease, Adult failure to thrive, and latent syphilis. On 8/16/2023 at 11:32 AM, surveyor spoke with R1 via telephone; the call took place at a homeless shelter where R1 currently resides. The doctor in the emergency room called the facility and was told they would not accept me back. The doctor in the emergency room said, we won't participate in whatever the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow proper food storage practices and label/date food items; failed to ensure staff's personal food items were not stored in the kitchen; failed to ensure the cleanliness of the stand-alone freezer; and failed to follow proper sanitation guidelines to prevent foodborne illness. These failures have the potential to affect all 173 residents receiving a meal tray from the kitchen. Findings include: On 5/15/23 at 10:04 AM, the garbage can under the hand-washing station sink had no trash bag in place. V8 (Dietary Director) stated that there should be a trash bag in the trash can to prevent a mess, bugs, and smell. On 5/15/23 at 10:08 AM, the stand-alone freezer in the kitchen appeared dirty with visible splash marks on the outside doors. Inside the freezer were 7 individual scoops of vanilla ice cream in small foam bowels wrapped with clear, plastic wrap that were not labeled. V8 stated, They didn't put the date on it. V8 added that there should be a label on the food item to indicate the date it was opened or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-18 · tag F0949 — failed to train staff on dementia and abuse — widespreadProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that facility staff receive behavioral health training to safely and effectively respond to residents' behaviors and failed to have a process in place to track staff's participation in the training. These failures have the potential to affect all 124 residents in the facility who have diagnoses of SMI (Serious Mental Illness). Findings include: On 5/15/23 at 10:35am, V1(Administrator) presented the facility's census as 174 residents. Also, on 5/17/23 at 2:26pm, V14(Social Services Director/PRSD-Psychiatric Rehabilitation Services Director) presented a list of 124 residents out of the 174 residents that have diagnoses of severe mental illness (SMI) with behaviors. On 5/17/23 at 2:45pm, V1 presented the facility's records of resident-to-resident physical altercations within the past 3 months. A review of these records showed that there were seven residents to resident physical altercations between 1/9/23 and 4/7/23. V1 was asked if she(V1) thinks that Behavior Health Training could help reduce the incidents; V1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-18 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain the walls and base boards of the fourth-floor dayroom, shower room, and hallway in good repair. This failure has the potential to affect all 29 residents on the fourth floor. Findings include: On 5/15/23 at 10am during the entrance conference, V1(Administrator) presented the facility's census that shows that 29 residents live on the fourth floor. On 5/16/23 between 11am and 1pm during observation of residents on the fourth floor, the following were observed: Dayroom/Dining Room radiator cover was broken, and the broken piece was left on the floor by the radiator close to one of the dining tables where residents were sitting. Broken drywall in the dining room; Peeling paint at the hallway entrance to rooms 403, 407, 410, and 411; Broken drywall and broken base board at the entrance to the shower room. On 5/17/23 between 10am and 11:45am, the above listed maintenance issues remained the same. On 5/17/23 at 11am, V30(Maintenance Director) was interviewed regarding the above listed issues. V30 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that one resident's (R139) urinary catheter drainage bag was covered with a privacy cover and failed to provide dignity for one resident (R158) who was accused by facility staff of stealing in the presence of other residents, resulting in R158 feeling humiliated. These failures affected two residents (R139 and R158) in a sample of 58 residents. Findings include: On 5/16/2023 at 10:52 am R139's urinary catheter bag was observed hanging off the bed frame on the left side of R139's bed. R139's bed is the first bed upon entering the room and the urinary catheter drainage bag was visible upon walking past R139's room door when the door was open. On 5/16/2023 at 11:41am this observation was brought to the attention of V16 (RN/Registered Nurse). V16 stated the cover for the urinary catheter bag comes snapped to the bag. V16 stated the Certified Nursing Assistant must have taken the cover off the urinary catheter bag. V16 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a safe and functional homelike environment for one resident (R76) out of 7 residents reviewed in the total sample of 58 residents. Findings include: On 5/15/23 at 11:33 AM, R76, who was noted to be hunched over when ambulating, was observed attempting to hang his (R76) jacket inside the closet in his (R76) room but was having difficulty due to one of the sliding closet doors being noted off the hinges and fallen into the closet onto the clothes. R76 stated, It is broken. It does make it difficult. The surveyor inquired how long the closet door has been this way. R76 replied, Long time. Probably before I (R76) came in the room. On 5/15/23 at 11:47 AM, this observation was brought to the attention of V30 (Maintenance Director) who stated, It's off the hinges. I'll fix it right now. On 5/17/23 at 2:55 PM, V1 (Administrator) stated, They could get hurt by that. There could be an injury. V1 added that maintenance does rounds daily so she (V1) would expect the fallen closet door to be replaced or repaired.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-18 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that an accurate Community Access Observation was complete for one resident (R45), who was reviewed for timely and accurate assessments. This failure has the potential to affect all residents that reside at the facility. Findings include: R45 is [AGE] year old with diagnosis including but not limited to: History of COVID, Type 2 Diabetes Mellitus, Hyperlipidemia, Gastro-esophageal reflux disease and weakness. R45 has a BIMS (Brief Interview for Mental Status) Score of 15, which indicates cognitively intact. R45's face sheet documents an original admission date of 3/11/2009. On 5/17/23, R45 was observed sitting in the day room. Surveyor inquired about how R45's day was going. On 5/17/23 at 10:30 am, R45 said, They treat me like a slave in here (referring to the facility). My rights have been violated. I can't come and go as I please. I have been here for about 14 years, and can't get a grounds pass. I lost my grounds pass over 10 years ago and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to check placement of the Gastrostomy tube (G-tube), failed to check residual amount of enteral formula and failed to administer medications in accordance with Professional Standards for one resident R26. This failure affected one resident (R26) out of a sample 5 residents. Findings: R26 is a [AGE] year-old male with a diagnosis of Polyosteoarthritis, Schizoaffective disorder, Type 2 diabetes Mellitus, Chronic Respiratory failure with hypoxia, Gastrostomy Malfunction, and Dysphagia. R26 has a Brief Interview of Mental Status of 15 that indicates cognitively intact. On 5/15/2023 at 9:44am, surveyor observed V29 (LPN) crush R26's medications (Chlorpromazine HCL 200mg, Cyclobenzaprine tab 5mg and Finasteride tab) together and pour into one cup. Surveyor also observed V29 mix R26's Omeprazole and liquid Famotidine together and pour into one cup without cleaning and storing the medication syringe in a plastic bag. On 5/15/2023 at 9:57am V29 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to label and date oxygen tubing per the facility policy. This failure affected one resident (R46) reviewed for oxygen equipment, in a total sample of 58 residents. Findings include: On 5/16/23 at 10:59am, surveyor observed R46 in bed awake and alert. R46 was observed with 2 liters oxygen via nasal cannula tubing in place unlabeled and not dated. When R46 was asked regarding R46's nasal cannula oxygen tubing, R46 stated, The nurse came in to change the tubing on yesterday (referring to 5/15/23). On 5/16/23 at 11:41am V16(RN/Registered Nurse) stated the nurse is to put a sticker on the oxygen tubing with the date the oxygen tubing was changed. V16 stated I usually place a piece of tape with the date the oxygen tubing was changed. V16 stated the nurse is responsible for changing the oxygen tubing every week or as needed. V16 stated the change of the oxygen tubing is usually done on the 3pm to 11pm shift. On 5/17/2023 at 1:13pm V2(DON/Director of Nursing) stated the nurses are responsible for changing the oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$52,284 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $52,284 — penalty dated 2024-04-11
- Medicare payment denial — starting 2024-05-10 for 5 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ATIED ASSOCIATES — 12 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 1.8 | +0.2 vs chain |
| Health inspection | 3 of 5 | 2.2 | +0.8 vs chain |
| Staffing | 1 of 5 | 1.8 | -0.8 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 11 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| LIPSHITZ, RITA | Individual | DIRECT OWNERSHIP INTEREST | since 12/01/2019 |
| MASHIACH, RHONDA | Individual | DIRECT OWNERSHIP INTEREST | since 12/01/2019 |
| MASHIACH, YECHIEL | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2019 |
| GEMINO HEALTHCARE FINANCE LLC | Organization | 5% OR GREATER SECURITY INTEREST | since 03/31/2023 |
| KLEIN, TOM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2019 |
| MASHIACH, YAACOV | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2019 |
| ROLLE, CAMILLE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2019 |
CMS files one row per role, so the 12 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 96% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $831K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145482. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-30, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.