Aliya Of Glenwood
19330 South Cottage Grove, Glenwood, IL 60425 · For profit - Corporation · 184 certified beds · (708) 758-6200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 8 actual-harm citations
- a high number of inspection citations overall (59) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $226,122 in federal fines (most recent 2025-12-13)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.5% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.9% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 98.8% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.9% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 1.9% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.7% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 82.0% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.9% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.4% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 25.0% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 29.3% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 31.8% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.6% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.06 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.97 | 2.22 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
51.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 51.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 16% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 51.0%CMS range 26.7–73.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.7–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 51.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 71.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 41.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.4–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 184 beds and averages 139.1 residents a day — about 76% occupied, or roughly 45 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.69 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.58 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.55 hrs/resident/day on weekends vs 2.75 on weekdays — 7% thinner on weekends. RN hours go from 0.43 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
59 citations, most serious first. The 18 most serious are shown; the remaining 41 are one tap away and print in full.
- Actual harm · Gcited before2025-12-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their abuse policy and failed to protect one resident (R1) from repeated verbal and psychological abuse by R2. This failure affected one (R1) of three residents reviewed for abuse. These failures resulted in R1 experiencing ongoing fear and anxiety related to being R2's roommate. Findings include: R2's face sheet documents and admission date of [DATE] and diagnoses that include but are not limited to asthma, type 2 diabetes mellitus, and chronic kidney disease.R2's BIMS (brief interview mental status), dated [DATE] is 12 which indicates R2's cognition is moderately impaired.On [DATE] at 9:31am, R2 said, We (R1 and R2) had a disagreement a few days ago. They (facility staff) keep putting me in rooms that make me sick. The residents are way sicker than me. I'm not sick like of all of them (other residents). I should have a private room or semi-private. Yeah, it was Saturday or Sunday ([DATE] or [DATE]) when our (R1 and R2) arguing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that staff administer prescribed PRN (as needed) blood pressure medication for a resident; failed to assess and document vital signs for a resident with a change in condition; and failed to monitor and document a resident's blood sugar as ordered. This failure affected one (R2) of three residents reviewed for nursing care and resulted in R2 becoming unresponsive while at the facility and required hospitalization and treatment that included intubation and being admitted to the intensive care unit (ICU) for treatment of septic shock and healthcare associated pneumonia. Findings include: R2 is [AGE] years old and was originally admitted to the facility on [DATE], face sheet listed the following medical diagnosis among others: Dysphagia following cerebral infarction, type 2 diabetes, hypertensive heart and chronic heart disease, essential primary hypertension, systemic lupus erythematous, acquired absence of right leg, unspecified viral hepatitis C,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to supervise one resident (R2) who was diagnosed with Dementia, cognitively impaired with a history of falls and identified as high fall risk from sustaining three falls within forty-five days. This affected one of three residents (R2) reviewed for falls. This failure resulted in R2 sustaining an unwitnessed fall with a laceration to the back of the head injury requiring suture and staple repair and sustaining another fall with a laceration to the back of the head requiring staples. Findings include: R2 was admitted to the facility on [DATE]with a diagnosis of type II diabetes, dementia, psychosis, Alzheimer's disease, anemia, encephalopathy, and history of falling. R2's Minimum Data Set, dated [DATE] documents brief interview for mental status score a 3/15 which indicate severe cognitive impairment. R2's fall risk dated 8/26/24 documents R2 at risk for falls. R2's psycho therapy progress note dated 8/15/24 documents: chief complaint: follow up on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to follow its skin care prevention policy and implement effective interventions and monitoring to prevent one resident developing three facility acquired non-pressure wounds to the right foot and ankle. This affected one of three R1 residents reviewed for non-pressure wounds in a sample of 11. This failure resulted in R1 presenting to the hospital emergency room on 9/1/24 with sepsis secondary to a right heel wound that was infected and with acute osteomyelitis (bone infection). Findings include: On 9/5/24 at 1:40 PM, V11 (wound care nurse) stated that the staff nurses are responsible for monitoring residents' skin for any breakdown. V11 stated that V11 noted R1 with right heel bruising on 8/19/24 and obtained order for wound cleaning and the application of skin prep. V11 stated that the blister opened on 8/24/24 and V11 obtained an order for xeroform and dry dressing daily. V11 stated that the wound on the top of R1's foot was still a blister so V11 continued applying skin prep to this wound. V11 stated that V11 placed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to implement effective pressure relieving interventions to prevent one resident, who's lower extremities are severely contracted, at very high risk for skin breakdown, and dependent on staff for all ADLs (activities of daily living), from developing a facility acquired pressure ulcer on the left posterior distal thigh due to pressure from posterior mold splint on the left lower leg. This affected one of three residents R1 reviewed for pressure ulcers in a sample of 11. This failure resulted in R1 presenting to the hospital emergency room on 9/1/24 with a pressure wound to the left posterior distal thigh with hamstring tendon exposed. Findings include: On 9/5/24 at 1:40 PM, V11 (wound care nurse) stated that the staff nurses are responsible for monitoring residents' skin for any breakdown. V11 stated that R1 is unable to move self in bed, dependent on staff. V11 stated that R1's legs were contracted, crossed at knees. V11 stated that V11 checked to ensure she was able to insert two fingers under R1's rim of cast at toes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a plan of care was followed to review information on past falls, attempt to determine cause of falls, and anticipate and meet the resident's needs. The facility also failed to follow their fall protocol to ensure effective interventions for safety were in place to reduce the risk for falls for 1 of 3 resident's (R1) reviewed for safety. This failure resulted in R1 sustaining a left hip fracture of the femur head on 4/21/2024. Findings include: On 5/7/2024 at 10:30am R1 was observed at the nurse's station in his wheel-chair alert to name only. On 5/9/2024 at 12:30pm R1 was observed in his room sitting on the edge of the bed with a t-shirt, incontinent brief, no pants or socks on and with one foot half under the fall mat asking for pants. On 5/9/2024 at 12:35pm V5 (Nurse) observed with writer R1's condition and said he is a fall risk, he should be dressed and at the nurse's station for observation or in activities after breakfast. On 5/9/2024 at 12:36pm V6 (Certified Nurses Assistant - CNA) said R1 is a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to developed a resident specific care plan with interventions to address a residents drug use history. This failure resulted in R1 being found unresponsive, non-breathing and was pronounced dead at the hospital. This failure affected R1 out of 8 residents reviewed for comprehensive care plan. Findings include: R1 was [AGE] years old, was admitted to the facility on [DATE] with diagnosis of but not limited to: Anoxic brain damage, Poisoning by unspecified drugs and functional quadriplegia. R1's BIMS Score (Cognition test) was 14 meaning R1 was cognitively intact. R1's (10/22) admission paperwork from the hospital document in part: Anoxic brain damage secondary to drug overdose. R1's (10/10/2022 at 2:05 pm) progress note documents in part: Resident is a [AGE] year old, male, Caucasian newly admitted to the facility on [DATE]. Resident is alert x3 and he can make his needs known. Resident was diagnosed with anoxic brain injury due to drug overdose. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow their pressure ulcer prevention policy by not preventing a resident from developing a facility acquired Stage 3 pressure ulcer and failed to have effective interventions and physician orders in place for the treatment of the pressure ulcer once acquired. This failure applied to one (R3) of one resident reviewed for pressure ulcers and resulted in R3 not receiving the care and services required to aid in the healing and prevention of pressure ulcers. R3 developed a new stage 3 pressure ulcer to his left ischium. Findings include: R3 is [AGE] years old and have resided at the facility since 2/01/2023, with past medical history including, but not limited to Paraplegia, Type 2 diabetes without complication, colostomy status, acquired absence of left leg above knee, neuromuscular dysfunction of bladder, ataxia following other cerebrovascular disease, pain, major depressive disorder, hypertensive chronic kidney disease, Kidney failure,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-05 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to promote the residents' rights to be treated in a dignified manner during meal service. This affects four of four (R69, R3, R79, R76) residents reviewed for dignity during meal service in total sample of 54. R69 face sheet shows diagnosis of dementia. R3 face sheet shows diagnosis of dysphagia. R79 face sheet shows a diagnosis of neuromuscular dysfunction. R76 face sheet shows a diagnosis of dysphagia. During lunch observation on 6/02/2026 at 12:08 PM, R82 and R64 was observed being assisted with their meal, R69 was seated at the same table, R69 did not have a meal tray. R69 was watching R82 and R64 eat. R69 received her tray at 12:18PM.On 6/02/2026 1:03 PM R3 received his lunch tray in his room. V23 (Certified Nursing Assistant) was observed at 1:15 pm, feeding R3, V23 was standing while feeding R3.V24 (CNA) was also observed standing while feeding R79 at the bedside, R79 is R3's room mate. During lunch observation on 6/03/2026 at 12:10 pm, R26, R86 and R76 were at the same table for lunch, R26 and R86 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-05 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to follow its food storage policy to ensure dented canned goods were not stored or available for use. This has the potential to affect all 136 residents who receive meals from the facility kitchen Findings include: On initial tour in the kitchen on 06/02/2026 at 9:48 AM, there were six cans of six pound of fruit salad observed on the shelf in the dry storage with the none dented cans and there was one seven pound can of chocolate pudding stored in the emergency food supply.6/2/2026 at 9:50 AM, V31 ( dietary Manager) said the dented cans should not be stored with the none dented cans, V31 said the staff can grab and use the canned food and dented cans could be contaminated with botulism. During the follow up visit in the kitchen on 6/3/26, and 06/04/2026 at 9:34 AM, the seven pound can of chocolate pudding remained stored in the emergency food supply.Dietary Policy and procedure manual dated 2026 denotes dented cans are not used and are stored in a separate area.
- Potential for harm · Ecited before2026-06-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement its infection control policy related to transmission-based contact precautions and hand hygiene upon exiting the isolation room on the B-Wing. This deficient practice had the potential to affect all 44 residents assigned to the B-Wing included in the review for infection control practices.R15 electronic medical record dated (5/21/26) documents strict contact isolation related to c-diff.R59 electronic medical record dated (6/1/26) documents strict contact isolation related to c-diff.On 6/2/2026 at 1:29 PM Observed staff V4 (health information manager) going inside R15 and R59. R15's and R59's room entrance observed to have a contact precaution sign. V4 observed going in R15's and R59'S contact isolation room to serve lunch tray for R15 and did not don PPE (personal protective equipment) and perform hand hygiene. V4 observed bringing R15's lunch tray, touch R15's bedside table and left room without performing hand hygiene. V4 went back to the cart and grab two juice and went back to R15's room and did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-05 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician orders were followed for the administration of a PRN psychotropic medication (lorazepam) for one resident. Specifically, the facility administered lorazepam over a 14-day period without obtaining the resident's informed consent prior to administration and continued administering the medication after 5/21/26 without obtaining a current physician order. This affected one of three residents (R79) reviewed for chemical restraints in a sample of 54 residents. Findings include: On 6/2/2026 at 2:39 PM, R79 said that he does not take lorazepam (psychotropic medication) and was unaware that the nursing staff were administering this to him. R79 said that he has not asked the nursing staff for lorazepam since the month of April and was unaware of V6 LPN (licensed practical nurse) administered lorazepam with his morning medications on 6/2/2026 at 9:00 AM. R79 said that he no longer trusts the nursing staff or the facility. R79 said that when he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow physician orders and obtain daily weights; failed to notify the physician of weight gain of more than 5 pounds for one resident with a diagnosis of heart failure. This affected one of three residents (R1) reviewed for weight monitoring related congestive heart failure in a sample of 54.Findings include:On 6/5/26 at 12:00 PM, R1 stated that staff are not weighing her daily.On 6/4/26 at 1:00 PM, V35 (restorative aide) and V36 (restorative nurse) were observed obtaining R1's weight via a mechanical lift device. R1's weight is 261.4 pounds today.On 6/4/26 at 10:35 AM, V21 (restorative nurse) stated that the restorative aides are responsible for obtaining all weights for residents. V21 stated that she reviews physician orders to see if any residents need more frequent weights than once a month. V21 stated that residents with orders for daily weights, she documents on paper but does not enter daily weights in the resident's EMR (electronic medical record). V21 stated that she was not instructed to enter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that wound care treatments were implemented as ordered. This affected one of four residents (R3) reviewed for pressure ulcers in a sample of 54 residents. R3 care plan shows R3 has diagnosis of unspecified dementia, COPD, protein malnutrition, and lack of coordination. R3 MDS dated [DATE] section c for cognition shows BIMS score of five (cognitive deficits), section E for behaviors- rejection of care, 0 is documented (behavior not exhibited), section M for skin shows one stage 3 pressure ulcer, unhealed, M1200 for skin and ulcer treatment shows pressure reducing device for bed, nutrition or hydration interventions to manage skin problem, pressure ulcer/injury care and application of nonsurgical dressing.On 6/4/26 at 1:37pm R3 was observed resting in bed, awake and alert. R3 agreeable for wound observation. R3 was observed for wound care assisted by V27 (wound tech), V30 (wound care coordinator) with support of V29( wound care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its Medication Administration policy and Controlled Substances policy by not administering PRN psychotropic medications in accordance with physician orders and by not documenting the effectiveness of the medication. This affected one of three residents (R79) reviewed for unnecessary medications in a sample of 54.Findings include:On 6/2/2026 at 2:39 PM, R79 said that he does not take lorazepam (psychotropic medication) and was unaware that the nursing staff were administering this to him. R79 said that he has not asked the nursing staff for lorazepam since the month of April and was unaware of V6 LPN (licensed practical nurse) administered lorazepam with his morning medications on 6/2/2026 at 9:00 AM. R79 said that he no longer trusts the nursing staff or the facility. R79 said that when he asks the nurses what medications they are giving him, they will not tell him. R79 said that he does get upset when the staff are not providing his care to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow hospital recommendations by not ordering a BiPAP machine to be used at night for a resident (R3) for four months for one out of three reviewed for supplemental oxygen in a total sample of 11. Findings Include: R3 is a [AGE] year old with the following diagnosis: multiple myeloma, chronic obstructive pulmonary disease (COPD), immunodeficiency, end stage renal disease with dependence on renal dialysis, and asthma. On 5/12/26 at 3:16PM, R3 was lying in bed. R3 reported R3 has been using a BiPAP at night since 2009. R3 stated R3 used a BiPAP at the previous facility which R3 was admitted from but was never ordered once R3 admitted to this facility in 01/2026. R3 reported R3 has been wearing oxygen to try to help with R3's sleep apnea which is the reason R3 must wear the machine at night. R3 stated when R3 roomed with R4, R4 was on a BiPAP and staff would always put it on for R4 at night. R3 stated R3 questioned staff why R3 was not using the BiPAP…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0839 — isolatedEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure verification of license qualification was performed upon hire of a registered professional nurse for 1 of 3 (V4) reviewed for licensed professionals. Findings Include:On 5/6/2026 at 10:54 AM, V3 (Director of Human Resources) stated V4 (Registered Nurse) was hired in August 2025 as a as needed staff nurse. V3 said it was an oversight on her end for not properly verifying V4's registered nurse license upon hire. In March 2026, V3 and facility administration were notified by their corporate office that V4 did not have the license qualification as a registered nurse. On 5/6/2026 at 1:18 PM, V1 (Administrator) said V3 should have ensured nursing license was checked and verified upon hire. V4 was immediately released from her duties as staff nurse. V1 said facility has no Human Resource (HR) policy but only guidelines.Review of V4's personnel records revealed no license for registered professional nurse on file. Health care worker registry, date 8/13/25, read Work Eligibility: Eligible.Title: HR Hiring Personnel Guideline,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-26 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prepare food as indicated in the menu and failed to provide/serve the food on the written menu. This failure affected all 137 residents that consume food from the kitchen. Facility census (4/24/2026) documents 139 residents reside in the facility. Facility Diet Type Report (5/25/2026) documents three residents do not receive oral intake. This indicates 137 residents consume food from the facility's kitchen. On 4/25/2026 at 4:00 PM, V22 (Dietician) affirmed facility staff should be following all written menus and recipes. The facility menu cycle indicates on 4/25/2026, the lunch served is meatloaf, green beans, mashed potatoes, a dinner roll, bread pudding and a beverage. On 4/25/2026 at 11:31 AM, V25 (Cook) was observed temping the foods served for lunch. There were no dinner rolls in the plating areas. At 11:55 AM, observed residents served the meal in the dining room with no dinner roll on the tray. The tray ticket/menu was reviewed with V25. V25 stated, oh, I didn't know. I guess I didn't see that on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 41 citations
- Potential for harm · Fcited before2026-04-26 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prepare food using methods that conserve nutritive value, flavor, and appearance; failed to serve food that was palatable, attractive, and at a safe/appetizing temperature. These failures have the potential to affect all 137 residents that consume food from the facility's kitchen. Findings include: Facility census (4/24/2026) documents 139 residents reside in the facility. Facility Diet Type Report (5/25/2026) documents 3 residents do not receive oral intake. This indicates 137 residents consume food from the facility's kitchen. R4's face sheet documents in part the following diagnoses: type 2 diabetes mellitus with neuropathy, emphysema, acute respiratory failure, radiculopathy, heart failure, and hepatomegaly. R4's minimum data set documents a brief interview of mental status (BIMS) summary score of 14, indicating R4 is cognitively intact. On 4/24/2025 at 10:46 AM, R4 explained, I've been here since around 2024. The food here is not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prepare food in a sanitary manner, failed to ensure staff wear appropriate hair restraints, and failed to ensure the kitchen was regularly cleaned to remove dust, debris and grease to prevent growth of microorganisms. These failures have the potential to affect all 137 residents that consume food from the kitchen. Facility census (4/24/2026) documents 139 residents reside in the facility. Facility Diet Type Report (5/25/2026) documents 3 residents do not receive oral intake. This indicates 137 residents consume food from the facility's kitchen. On 4/24/2026, at 12:34 PM, a kitchen tour was conducted. Observed large black patches of stains on the ceiling tiles, old brownish grease/dirt over 30% of the wall of the area above the steam table, food debris stuck to the steam table, wrappers and debris near the drain by the steam table, broken ventilation vent with significant amounts of accumulated dust over the food preparation and dish area. These findings were observed confirmed with V1 (Administrator) and V17…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-20 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to follow their abuse policy by not investigating an incident involving alleged abuse. This deficiency affected one (R1) of three (R2, R7) residents reviewed for Abuse. R1 is an [AGE] year-old male, initial admitted to the facility 10/10/2022. R1s Minimum Data Set (MDS) dated [DATE] section C Brief Interview for Mental Status (BIMS) score is 12/15 cognitive moderately impaired. R1s medical diagnosis included, but are not limited to Chronic Respiratory Failure, disorder of the muscle, Chronic Obstructive Pulmonary Disease, Major Depressive Disorder, Asthma, Hypertension, Type 2 Diabetes, difficulty in walking, abnormal posture.On 3/18/2026 at 9:34AM, R1 stated a few weeks ago his old roommate beat him up. R1 stated he took a broken rib. R1 stated his roommate, unable to recall his name, punched him more than six times to R1s left lower chest area. R1 stated the incident occurred at nighttime. R1 stated he was angry because R1 was transferred to another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-20 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, and record review, the facility failed to follow their Staffing Policy by not having the appropriate staff available to meet the needs of the resident resulting in a resident's (R10) fall. This failure affected 1 (R1) of 3 residents reviewed for staffing.On 3/18/2026 at 11:39AM called V9 (Certified Nurse's Assistant/CNA), no answer, left a voice message.On 3/19/2026 at 10:54AM V1 (Administrator) stated the facility was staffed accordingly with eight Certified Nurse's Assistant (CNAs) to the census on 3/3/2026, but there was call offs and only had 5 CNAs.On 3/19/2026 at 9:41AM V2 states the nursing management team alternates the staffing phone for staffing call offs. V2 stated if there is a call off, the nursing management team will find coverage immediately.On 3/18/2026 at 5:18PM, V11 (CNA) stated she worked night shift 11:00PM to 7:00AM on 3/3/2026 and had 25 residents to herself and the CNAs needed more help to ensure proper nursing care was being completed for the residents, but some work was not completed. V11 stated the other two CNAs who worked the A and B…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow complete Care plan indicating need for assistive bed devices. This deficiency affects one (R5) of three residents reviewed for Patient Centered Care plan.Findings include:On 3/2/26 at 11:55AM, R5 said that she had both bilateral side rails to use in bed for bed mobility and then had had a bed changed and did not have side rails. R5 stated she received left side bed rail placed over a week ago and has asked staff for right side bed rail to help with repositioning and to be able to scoot up in bed if needed. R5 showed surveyor that she is unable to do anything with her left arm and is able to grasp with Right hand and can't turn or reposition self without right side bed rail. On 3/4/26 at 2:21pm, V7 (Restorative Nurse) said that side rails were placed per resident request on 3/3/26. V7 said no restorative assessment was completed, but it should be completed upon admission, quarterly and as needed and same with resident care plan. On 3/5/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete restorative assessment upon admission. This deficiency affects one (R5) of three residents reviewed for Restorative nursing program. Findings include:On 3/2/26 at 11:55AM, R5 said that she had both bilateral side rails to use in bed for bed mobility and then had had a bed changed and did not have side rails. R5 stated she received left side bed rail placed over a week ago and has asked staff for right side bed rail to help with repositioning and to be able to scoot up in bed if needed. R5 showed surveyor that she is unable to do anything with her left arm and is able to grasp with Right hand and can't turn or reposition self without right side bed rail. On 3/4/26 at 2:21pm, V7 (Restorative Nurse) stated that side rails were placed per resident request on 3/3/26. V7 said no restorative assessment was completed, but it should be completed upon admission, quarterly and as needed.On 3/4/26 at 2:30PM, V2(Director of Nursing) stated that a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow facility policy on Medication Administration. This deficiency affects one (R5) of three residents reviewed for Medication Administration. Findings include:On 3/2/26 at 11:55AM, R5 stated that she has not received her pain medication (Pregabalin oral capsule 50mg) as ordered for more than 5 days and has asked staff why medication is not in the medication cart. R5 said she takes her pain medication every day in the morning and has been without it for couple of days, said she doesn't like to take her other pain medication that is an as needed basis (Hydrocodone-Acetaminophen oral tablet 5-325mg) because of constipation issues. On 3/5/26 at 10:50AM, V1 (Administrator) stated that if there is medication that is not available in the nurse's cart then the nurses are able to locate medications in the facility electronic medication dispenser to obtain medication. If there is medication that is not available in the nurse's cart. On 3/5/26 at 12:45PM, V2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-19 · tag F0790 — failed to provide dental care — widespreadProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to implement care plan interventions, failed to ensure that dental recommendations were followed, failed to follow-up with the provider as directed, and/or failed to ensure that timely dental care was provided to three of three residents (R2, R3, R4) reviewed for dental services. These failures have the potential to affect 143 residents.Findings include:The 2/16/2026 facility census includes 143 residents.On 1/14/26, IDPH (Illinois Department of Public Health) received allegations that R2 had complaints of dental pain and the facility failed to arrange a dental appointment in a timely manner.R2's (10/18/23) Physician Order Sheets include dental care as needed. R2's (8/25/23) care plan states resident has oral/dental problems related to edentulous tooth infection/pain. Interventions: Coordinate arrangements for dental care, transportation as needed/as ordered. Monitor/document/report any signs/symptoms of oral/dental problems needing attention. R2's (9/10/25) handwritten note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-19 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that staff report malfunctioning handicap push buttons, failed to ensure that essential equipment was in safe operating condition, and failed to timely repair malfunctioning equipment. This failure has the potential to affect 143 residents residing at facility. Findings include:The 2/16/2026 facility census includes 143 residents.On 1/23/26, IDPH (Illinois Department of Public Health) received allegations that the facility front doors are not handicap accessible. The doors have not been working since August 2025.On 2/17/26 at 11:15am, surveyor inquired about facility concerns V3 (Family) stated, The main entrance handicap door doesn't work. When you press the button, it doesn't open the door. On 2/17/26 at 11:41am, surveyor inquired if the handicap push buttons (that open the front entrance doors) were working. V4 (Lead Receptionist) stated, That one's not, for a few months now (referring to the push button - adjacent the reception area) but the other one (referring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect a resident from physical resident-to-resident abuse when a resident (R12) punched another resident (R13) which resulted in a red mark on R13's face. This failure affected 1 resident (R13) of 3 reviewed for abuse. The noncompliance occurred from 10-22-25 to 11-23-25.Findings include:On 1-13-26 at 11:44 AM, R12 said he remembers having verbal and physical altercation with former R13. R12 said he hit R13 in the face and R13 hit R12 in the face. R12 said he had redness in the face (cheek) from R13's punch. R12 admits to hitting R13 in the jaw. R12 said he was transferred to the hospital and came back. R12 said he no longer wants to fight and does not want to get transferred to the hospital.On 1-13-26 at 9:50 AM, R13 said he had an altercation with former roommate R12. R13 he and R12 were yelling at each other and R12 hit him in the eye. R13 said he had redness to his eye. R13 denies hitting R12. R13 said he is safer and satisfied with the room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-16 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident and staff interviews, and review of facility records, there is evidence to indicate that residents' dietary preferences are not consistently followed, and this failure affected 1 resident (R7) out of 3 residents reviewed for dietary services. R7, is a [AGE] year-old male who was admitted to the facility on [DATE] to receive skilled therapy services. R7's diagnoses include but are not limited to, vertebrogenic low back pain, post-traumatic stress disorder, atrial fibrillation, chronic low back pain, depression, polyneuropathy, and presence of a cardiac pacemaker.According to the Minimum Data Set (MDS) dated [DATE], R7 had a Brief Interview for Mental Status (BIMS) score of 12, indicating intact cognitive function. The MDS further indicated no evidence of an acute change in mental status from the resident's baseline and no signs of disorganized thinking or incoherent behavior.On 1/13/2026 at 11:46 AM, R7 was observed in his room seated in a wheelchair. R7 stated that he was doing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-31 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow policy and procedures, failed to implement care plans, failed to follow physician orders, and failed to ensure that ordered dressing changes were provided for four (R1, R2, R3, and R4) of four residents reviewed for dressing changes.Findings include:R1's face sheet documents and admission date of 9/22/2025 and diagnoses that include but are not limited to displaced intertrochanteric fracture of right femur, Type 2 Diabetes Mellitus, heart failure, polyneuropathy, and end stage renal disease.R1's BIMS (brief interview mental status) score, dated 9/29/25, is 12 which indicates R1's cognition is moderately impaired.R1 no longer resides at the facility. R1 was discharged on 10/09/2025.R1's care plan, dated 9/24/25, documents, in part, (R1) was admitted to the facility for a skilled stay requiring physician ordered, medically necessary services including direct therapy services, skilled nursing care, management and evaluation of the patient care plan, observation and assessment of the patient's condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a safe environment for residents residing in the facility and failed to perform a resident inventory check for one of three residents (R2) upon admission. This failure resulted in a weapon found in R2's possession due to facility not performing an inventory check. Findings include: Facility census, dated 12/12/2025, documents 137 residing in the facility.R2's face sheet documents admission to facility 10/30/2025 with diagnoses that include but are not limited to include but are not limited to asthma, type 2 diabetes mellitus, and chronic kidney disease.R2's BIMS (brief interview mental status), dated 11/05/25 is 12 which indicates R2's cognition is moderately impaired.R2's progress note, dated 12/10/2025, documents, in part, The resident (R2) returned from hospital and was immediately complaining of his missing black bag. The writer was busy with another resident while he (R2) was out in the hall yelling for nurses to return his bag. I explained to the resident that I was unaware of any missing items and that I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review , the facility failed to implement their abuse prohibition policy to ensure the safety of a resident when an employee is accused of abuse and was permitted to remain in the facility, the facility also failed to ensure a resident had an initial abuse screening and initial abuse care-plan and failed to revise the care-plan for 1 of 1 resident (R3) in a sample of 5 reviewed for Abuse. Findings include:On 8/19/2025 at 10:30am R3 said that on 8/5/2025 at about 12:30am, she requested pain medication from V8 (Nurse) and that V8 said she did not have any pain medication available, and she would administer the medication when available. Upon returning to her room R3 said she overheard the nurse at the station reading her chart out loud stating, I see why her legs are burned. R3 said she felt bad and did not come out of her room anymore that night. R3 reported this to V15 (Social Service), which she was told by V1 (Administrator) that V8 would not work on this unit anymore. On 8/17/2025 at 12:30am R3 said she ask the (Certified Nursing Assistant-CNA) to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to effectively monitor and treat pain for a resident with bilateral burns to lower extremities for 1 of 1 resident (R3) reviewed for pain. Findings Include:On 8/19/2025 at 10:30am R3 said that on 8/17/2025 about 12:30am she informed the (Certified Nursing Assistant-CNA) that she needed some pain medication for her legs. At about 2:30am the night shift nurse entered her room and said she did not have any pain medication available and that it would be delivered in the morning. R3 said at that time her pain level was at an 8 out of 10. On 8/21/2025 at 1:00pm, V8 (Nurse) said she was R3's night nurse on 8/17/2025, the CNA informed me that R3 wanted pain medication. I did check for pain medication and R3 did not have any, I followed up with the pharmacy and the pharmacy indicated that the medication would be delivered in the early morning. It was 2:30am at that time, I offered R3 an alternative until delivery and R3 said no. I did not ask what R3's pain level was she did not want to talk to me any longer, I should have gotten it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure a resident's beta blocker medication was available for 1 of 3 residents (R1) and the facility failed to ensure that a resident's pain medication was available for 1 of 3 residents (R3) reviewed for medication administration in a sample of 5. Findings Include:On 8/19/2025 at 11:30am R1's electronic medication administration record was reviewed and the dates of 8/8-8/11/2025 Toprol XL 50mg, a beta blocker, was not administered. On 8/19/2025 at 1:45pm V4 (Nurse) said she was the nurse working on the following days of 8/8 - 8/11/2025 and that the medication was not available. V4 said she called the pharmacy and the pharmacy said they would deliver the medication as soon as possible, V4 said she should have retrieved the medication from the convenience box and did not.On 8/19/2025 at 2:00pm V2 (Director of Nursing-DON) said I expect all medications to be given to the resident's as ordered and retrieved from the convenience box if available. A resident information sheet dated 8/19/2025 indicates that R1 has a diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement measures for unstageable wound. This facility also failed to implement wound care treatment orders and develop a wound care plan. This deficiency affects one (R4) of three residents reviewed for Wound/Pressure Ulcer Prevention and management. Findings include: On 5/10/25 at 10:25AM, V5 (Wound Care Nurse) said that R4 sacral wound was identified on 4/28/25. V5 said that R4 had multiple co morbidities and was declining rapidly. On 05/10/25 at 1:20PM V3 (Director of Nursing) said that R4 develop a wound in facility and based on documentation it was observed on 4/26/25 by staff V6 (Certified Nurse Aide) and V7 (Licensed Practical Nurse). V3 said that residents with new skin concerns or wounds should have been notified to Nurse Practitioner or MD for treatment orders, and care plan should be updated with interventions. Treatment orders should reflect on the resident treatment administration record for wound care management. V3 said that there is no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to follow the infection control policy related to placement of isolation precaution signs and wearing of personal protective equipment before entering room and during provision of care for four (R51, R87, R99 and R107) of five residents in the sample of 41 reviewed for infection control. Findings include: 1. R87 is a [AGE] year-old, male, admitted in the facility on 01/07/25 with diagnoses of Malignant Neoplasm of Rectum; Colostomy Status; and Metabolic Encephalopathy. POS (Physician Order Sheet) dated 03/26/25 documented R87 is on contact precautions for E. coli (Escherichia coli) of sacral wound. R87's care plan dated 03/27/25 recorded: Resident has active infection of the wound - Interventions: Isolation as per physician's orders. On 04/07/25 at 10:52 AM, it was observed that a sign stating R87 is on contact isolation was posted by the door. An isolation bin containing yellow gowns, gloves and masks were stored. R87 is alert, oriented,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that nursing staff met professional standards of practice by not adequately monitoring and documenting all resident assessments, vital signs, results of blood glucose level for diabetic residents. This failure affected two (R1 and R2) of three residents reviewed for nursing care. Findings include: R1 is [AGE] years old and was admitted to the facility on [DATE]. Face sheet listed the following medical diagnosis among others: Hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, and affecting right dominant side, type 2 diabetes without complications, hyperlipidemia, chronic kidney disease stage 3, neurocognitive disorder with Lewy bodies, unspecified dementia severe with other behavioral disturbance, etc. Per record review, R1 was sent to the hospital on 1/6/2025 for altered mental status and unstable vital signs. On 1/6/2025 11:43:39, V9 (LPN) documented the following: Resident out with family. 1/6/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document a narcotic medication on the Medication Administration Record and only documented the medication give on the Controlled Substance Record for one out of three reviewed for medication administration in a total sample of four. Findings Include: R2 is an [AGE] year old with the following diagnosis: type 2 diabetes, stage 4 chronic kidney disease, heart failure, and neoplasm of the cerebral meninges. Due to R2's mental status only being alert to self, R2 was unable to answer any questions related to medication. On 3/4/25 at 1:19PM, V1 (Nurse) stated when any narcotic medication is administered it must be documented on the Medication Administration Record (MAR) and the Controlled Substance Sheet. V1 reported an accurate record must be kept on both the Controlled Substance Sheet and MAR because anytime any medication is administered it has to be documented on the MAR so other staff can see when medications are given. On 3/4/25 at 2:36PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-02 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to take and record food temperatures prior to serving in order to ensure meals were provided at an appetizing temperature. This failure affected five (R1, R2, R3, R4 and R7) of five residents who were reviewed for dietary services. Findings include: On 11/19/24 at 10:35am R2 and R3 were observed in their room, alert and coherent and expressed concerns about dinner being served cold on several occasions within the past week. R2 and R3 both clarified that the issue was on-going and specific to dinner. At 11:00am R4 Resident Council President said the food is often served cold when it should be warm, but people (other residents) get tired of complaining about it. At 11:30am R1 and R7 was observed alert and coherent in their bedroom. R1 and R7 expressed sometimes getting dinner that is ice cold by the time it is served in their rooms. On 11/20/24 at 12:24pm the temperature logs for Breakfast, Lunch and Dinner were reviewed with V4 Dietary Manager. During this observation, it was noted that temperatures for Dinner Service were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility did not provide timely incontinence care for one resident who is dependent on staff for activities of daily living including incontinence care. This failure affected one of one resident (R1) reviewed for incontinence care who developed moisture associated skin dermatitis. Findings include: R1 is [AGE] years old, admitted to the facility 2/7/24 and has diagnoses that include but are not limited to Peripheral Vascular Disease, Chronic atrial fibrillation, and Diabetes Mellitus with Diabetic Neuropathy. According to the Minimum Data Assessment, R1 was assessed as unable to ambulate (walk), is frequently incontinent of bowel and bladder function and requires physical assistance from nursing staff to perform hygiene related to incontinence care. On 11/19/24 at 11:35am R1 was observed alert and coherent in bed. R1 expressed a tone of frustration regarding the lack of responsiveness from nursing staff when R1 uses the call light in order to receive care.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-02 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have physician ordered pain medication available for administration for a resident experiencing pain. This failure applies to one (R1) of four residents reviewed for pain management. Findings include: R1 is [AGE] years old, admitted to the facility 2/7/24 with diagnoses that are not limited to peripheral vascular disease, Type II Diabetes Mellitus, Diabetic Neuropathy, Opioid Dependence and Hypertension. According to Minimum Data Set (9/13/24) R1 is cognitively intact, frequently experiences pain with a score of eight out of ten on the pain scale and pain occasionally affects R1's sleep. R1's Physician's Order Sheet reviewed includes an active order since admission for Oxycodone 10-325mg (milligrams) give one tablet by mouth every eight hours as needed for Pain. R1's care plan initiated on 3/5/24 documents, Focus: I have pain/potential for pain related to multiple wounds, status post toe amputation, PVD (peripheral vascular disease). Intervention:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-06-14 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to account for the usage, disposition, and reconciliation of all controlled medications. This deficiency affects all 4 (four) medication carts reviewed for Controlled Substance reconciliation. Findings include: On 6/11/24 at 6:12AM, Checked A unit medication cart with V7 Registered Nurse. Observed shift change narcotic count form marked May unit C /D cart C wing. V7 verified that this is A unit narcotic medications binder. The shift changes narcotic count form listed count monitoring beginning June 9 and June 10, missing June 1 to 8, 2024. Noted missing shift nurses' signatures on 6/9 and 6/10/24. V7 said she does not know; this is how she received it. V7 and surveyor search the binder but unable to find the narcotic medication reconciliation for June 1 to June 8. V7 said she did not count the narcotic medications when she arrived to work at 11:30pm, the 3-11 shift nurse already left. V7 said that the off going and on coming nurses should count the narcotic medications. Count narcotic medications with V7.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-06-14 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the medications are stored safely, securely, and properly following manufacturer/supplier recommendations. This deficiency affects all two (2) medication storage rooms reviewed for Medication Storage. Findings include: On 6/11/24 at 6:23AM, Checked medication storage room for Unit A and B with V7 Registered Nurse (RN). Observed Medication refrigerator unlocked. V7 said that medication refrigerator should be always locked. Observed 1 carton of thickened dairy. V7 said that she does not know who placed the carton of thickened milk inside the refrigerator. V7 said that no food should be placed inside the medication refrigerator. On 6/11/24 at 6:31AM, Checked medication cart and count controlled substance/narcotic medications. Observed R25's lorazepam 2mg /ml (milligram/milliliter) concentrate bottle inside the locked drawer inside the medication cart. The medication labeled keep refrigerated. On 6/11/24 at 7:21AM, Checked medication storage room for Unit C and D with V9 RN. Observed Medication refrigerator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to perform hand hygiene during medication administration in between residents, failed to disinfect medical equipment such as pulse oximeter and Blood pressure (BP) machine after each resident use, and failed to disinfect glucometer properly as manufacturer recommendation. The facility also failed to implement enhanced barrier precaution (EBP) during intravenous ( IV) medication administration to resident with central line. The facility also failed to store the nebulizer mask in a plastic bag. This deficiency affects all 7 residents (R5, R16, R22, R31, R39, R68 and R77) in the sample of 26 reviewed for infection control during medication administration. Findings include: On 6/11/25 at 7:30AM, V8 Registered Nurse (RN) prepared medication for R22. V8 about to go to R22's room to administer his medication when she saw R31 propelling himself on wheelchair in the hallway, she asked R31 to stop as she placed the pulse oximeter to his left index finger and instructed him to wait for her. Then she went to R22 to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-14 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure immunization documentation for 5 of 5 residents (R13, R17, R40, R55, R71) reviewed for immunization administration. Findings include: On 6/13/2024 at 11:00AM, V3 (Infectious Preventionist) provided immunization record of R13, R17, R40, R55, and R71. Record revealed (R13, R17, R40, R55, R71) did not received pneumonia vaccine as evidenced by lack of documentation in the immunization record. On 6/13/2024 at 01:00PM, V3 stated vaccine should be offered on admission. When vaccine is given, documentation on resident immunization record should be completed. Facility Policy: Guideline: Infection Control Program - General Manual: Nursing Review Date: 2/2024 General: The facility is committed to ensuring that all appropriate infection and control measures are in place as determined by State and Federal Regulations as well as CDC (Centers for Disease Control) recommendations and guidance. Policy: c. Ensure that all residents and staff are offered and encouraged to receive immunizations as recommended by CDC and State and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide privacy during wound care treatment for 1 of 2 residents (R5, R40) observed for wound treatment in a sample of 26. Findings include: On 6/12/2024 at 09:50AM, V19 (Wound Nurse) observed for wound care treatment including dressing changed of R40's left heel. V19 prepared supplies needed and proceeded to R40's room. R40's door was not closed, and privacy curtain was not drawn the entire time treatment was performed. R40 is visibly seen in the hallway during treatment. On 6/12/2024 at 10:00AM, V19 stated she should have closed R40's door during treatment to provide privacy. On 6/12/2024 at 11:15AM, V2 (Director of Nursing/DON) stated staff is expected to close the door and curtain drawn when providing care to residents, including all treatment performed to maintain privacy. On 6/12/2024 and 6/13/2024, Privacy Policy related to treatment procedure was requested on multiple occasions to V1 (Administrator), V2 (DON), and V16 (Nurse Consultant) and facility was not able to provide. admission Record: Diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to perform criminal history background checks within 24 hours of admission for three of five residents (R118, R322, R323) reviewed for criminal history background check in a sample of 26. Findings include: 1. On 06/12/2024 at 10:50AM during record review, R118 was noted with admission date of 05/14/2024 and Criminal History Information Response Process was initiated on 06/11/2024. On 06/11/2024 at 12:45PM during interview with V24 (Admissions Director), V24 stated that criminal background checks should be done within 24 hours of admission. On 06/13/2024 at 11:40AM during interview with V1 (Administrator), V1 stated that criminal background checks should be done within 24 hours of admission but because the facility staff did not have access to request Criminal History Information Response Process they were not able to do it within 24 hours for R118. Review of R118's order summary report printed 06/13/2024 indicated admission date of 05/14/2024. Review of R118's Criminal History Information Response Process indicated dated of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide care and maintain hygiene for the resident's nails for 1 of 7 residents (R98) in a sample of 26. Findings include: On 6/11/24 at 10:30AM, Observed R98 with long dirty fingernails, R98 said he would like is fingernails to be cut down, R98 said that the staff does not cut them. On 6/11/24 at 10:32AM, Informed V12 (Licensed Practical Nurse) of above observation, V12 said that R98 sometimes refuses getting his fingernails cut. On 6/13/24 at 12:54PM, V2 (Director of Nursing) said that nail care should be provided to the residents, the nails should be cut and cleaned as needed by the CNA's (Certified Nursing Assistants). V2 said if the resident refuses, then the staff should notify the nurse so that a refusal care plan can be added. V2 said that the staff should follow the nail care facility policy. Review of R98 medical records. R98 admitted on [DATE] R98 is alert and verbal, with diagnosis listed in part but not limited to Primary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to accurately complete smoking assessment to a resident who smokes and formulate care plan for smoking safety. The facility also failed to initiate fall investigation and update fall care plan. This deficiency affects two (R46, R55) of five residents in the sample of 26 reviewed for Smoking Safety. Findings include: On 6/11/24 at 8:31AM, V11 said that R55 is a smoker. On 6/11/24 at 9:30AM, Observed R55 lying in his room. He said that he smokes daily. He said that he needs assistance when he goes to smoke. R55 is admitted on [DATE] with admitting diagnosis listed in part but not limited to Diabetes Mellitus type 2, Fractured of right toe, Osteoarthritis, Dependence of Renal dialysis. Smoking assessment dated [DATE] indicated that he is not smoking. No care plan formulated for safety smoking. Smokers list as of 6/11/24 given by V2 Director of Nursing (DON) indicated that R55 is included in the list of residents who smokes. On 6/12/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to administer medication as ordered by physician. This deficiency affects two (R5 and R54) of three residents in the sample of 26 reviewed for Significant medication error. Findings include: On 6/11/24 at 8:07AM, V9 RN (Registered Nurse) prepared IVPB (Intravenous piggy bag) medication of Meropenem 50mg /100ml (milligrams/milliliter)0.9% NS (sodium chloride) infused for 1 hour every 8 hour for R5. Observed signage posted at the door indicating EBP (Enhanced barrier precaution). V9 donned gloves and entered the room with the medication. R5 has central intravenous line with double lumen on right chest. V9 primed the IVPB antibiotic. V9 cleansed the blue colored lumen from the central line, flushed the lumen with 10ml NSS (normal saline solution), attached the IVBP medication and set it at dial flow regulator at 200 rates. V9 said that the IVBP medication should infused for 1 hour. R5 is re-admitted on [DATE] with diagnosis listed in part but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-14 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain physician order for resident on hospice care and failed to access hospice staff documentation of visit to ensure coordinated care and communication. This deficiency affects one (R71) of three residents in the sample of 26 reviewed for Hospice care management. Findings include: On 6/11/24 at 8:31AM, V11 said that R71 is on hospice care. On 6/11/24 at 9:20AM, Observed R71 sleeping in bed with bilateral floor mat on side on the bed. R71 is admitted on [DATE] with diagnosis listed in part but not limited to Dementia without behavioral disturbance, Benign neoplasm of pituitary gland. Active physician order indicates no order of hospice evaluation or hospice care. Review R71's hospice binder by the nursing station. Noted hospice nurse and CNA (certified Nurse Assistant) visit log from 5/1/24 to 6/11/24 but cannot find documentation/ notes in the binder. On 6/12 24 at 9:30AM, Informed V2 DON (Director of Nursing) that R71 is on hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to aid with dressing, incontinent care, and provide clean linen in a timely manner to a resident identified as dependent for needing assistance with Activities of Daily Living (ADL) for 1 of 3 resident's (R2) reviewed for ADL care. Findings include: On 5/9/2024 at 11:57am R2 was observed in bed leaning over to the left side. No gown or clothing on, in a soiled incontinent brief and with soiled bed linen. On 5/9/2024 at 11:58am R3 is R2 roommate and is alert and oriented times three. R3 said R2 is always leaning and that no one assists him with his meals. His clothing is always dirty, smells of the urine and feces and they never give him fresh water. On 5/9/2024 at 12:00 pm V3 (Nurse) said R2 is confused and I really don't know him well. The Certified Nursing Assistant-CNA is with another resident. I will find another CNA to assist R2 he should be dressed and cleaned up and not leaning to the side. On 5/9/2024 at 12:05pm V4 (Certified Nursing Assistant - CNA) said R2 is confused, I make my rounds every two hours.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-14 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure window screens were free of damage/holes for 14 of 14(R8-R20) windows reviewed for environment. Findings includes: On 12/7/23 at 11:39AM, V5 (maintenance) was observed by R1's room in the hallway with a window screen observed with a hole in the bottom corner of the screen approximately 4x 4 inch. V5 confirmed that the screen was removed from R1's room. V5 said he was told to exchange out the screens and started today because of the weather being nice. At this time, no other screens had been replaced and R1's was the first one. When asked why R1's room which was in the back of the facility in the middle of wing was being replaced first, V5 said he just decided to start there. A tour was conducted with V5 around the facility to observe for any further damage to the screens. The following windows were observed with screen damaged for R8-R20. On 12/13/23 at 10:51Am, V5(maintenance) said he checks the building every day and was unable to recall when he observed the screens to be damaged. V5 said he does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-30 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to provide sufficient nursing staff to provide daily care needs for dependent residents. This failure applies to three of seven residents (R2, R4 and R6) reviewed for staffing and has the potential to affect all 116 residents in the facility. Findings include: Facility census provided documents there are currently 116 residents in the building. On 11/27/2023 at 11:40 AM R2 stated the night shift staff don't answer call lights and don't do anything. R4 is a [AGE] year-old male with a diagnosis history of Dementia with Agitation, Muscle Wasting and Atrophy, Low Back Pain, and Heart Failure who was admitted to the facility 05/02/2023. On 11/28/2023 at 11:12 AM observed a strong urine smell in the hallway of R4's room. Observed R4 lying in his bed in his room appearing to be well groomed. Observed R4's room smelled strongly of urine. R4 stated he needs assistance with using the bathroom. On 11/28/2023 at 11:15 AM V8 (Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that nursing staff were provided with training to ensure that Certified Nursing Assistants had the required competencies and skills to provide service to residents with special care needs. This failure affected two (R3 and R7) of seven residents reviewed for special care. Findings include: 1.) R3 is [AGE] years old and has resided at the facility since 2/01/2023, with past medical history including, but not limited to Paraplegia, Type 2 diabetes without complication, colostomy status, acquired absence of left leg above knee, neuromuscular dysfunction of bladder, ataxia following other cerebrovascular disease, pain, major depressive disorder, hypertensive chronic kidney disease, Kidney failure, benign prostatic hyperplasia, etc. 11/28/2023 at 11:30AM, observed wound care for resident with V5 (Licensed Practical Nurse/LPN) and V7 (Wound Care Tech) and noted a large area of excoriation on the residents back left tight with some whitish substance,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-13 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record the facility failed to have a Registered Nurse (RN) on duty for a least eight consecutive hours a day, 7 days a week. This has the potential to affect all 113 residents. Findings include: On 11/7/23 at 1:14PM V13 (Vice President of Regional Operation) said that V1 (Administrator) is responsible for submitting the staffing summary report through Payroll Base Journal. V13 said last quarter report submitted for April to June 2023, they got cited for non-compliance. V13 presented copy of plan of correction submitted. V13 said that V5 (Scheduling Coordinator) does the staffing schedules for both nurses and CNAs (Certified Nursing Assistants). V2 (Director of Nursing/DON) oversees it. They use agency if needed but most of the time the staff picked up extra hours. On 11/7/23 at 1:53PM V2 (DON) said that they have a census of 113 residents. For unit A&B 7-3 and 3-11 shift, they have 2 nurses and 4 CNAs while for 11-7 shift, they have 1 nurse and 2 nurses. For unit C & D 7-3 shift, they have 2 nurses and 5 CNAs, 3-11 shift they have 2 nurses and 4 CNAs and 11-7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-13 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to follow its Abuse Prevention and Reporting policy by not providing a resident secure environment free from verbal abuse for 3 of 4 residents (R5, R7 and R8) reviewed for abuse in a sample of ten. Findings include: The 9/12/2023 incident report for R5 indicated that V24 (Licensed Practical Nurse/LPN) was verbally inappropriate to her (R5) for requesting assistance and using the call light at 2am, saying I know your family complains a lot but you're not going to keep putting on this call light. On 11/7/2023 1:15pm R8 said that she thought V24 would have been fired by now she yells at the residents for using the call light at night, I did not report it because my daughter talked to her and I'm not afraid of her. On 11/7/2023 at 1:30pm R7 said that on 11/5/2023 V24 entered her bedroom between 1:30am and 2:30am and began yelling saying that she was irritating and if she keeps up with the call light, she will document her psychotic behavior and she had to wait for the (Certified Nursing Assistant/CNA) staff for assistance. An…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement fall prevention interventions for residents with a history of multiple falls. This deficiency affects two (R1 and R2) of three residents reviewed for Fall Prevention Management Program. Findings include: 1.) On 11/7/23 at 11:32AM, R2 was lying in bed in the high position. R2 is alert and responsive, but with garbled speech. R2 has bilateral above the knee amputations. No bedside commode. No anti-slip material to his wheelchair seat. On 11/7/23 at 11:40AM, V10 (Certified Nursing Assistant/CNA) said that she is assigned to R2. Showed V10 the observation of R2's bed in high position. V10 said that R2 is not at risk for falls but his bed should be in the lowest position. V10 took the bed remote control located by the foot part of the bed and adjusted the bed to the lowest position. V10 said that R2 does not use floor mat nor anti-slip material on his wheelchair seat. On 11/8/23 at 9:57AM, V16 (CNA) said that she is the CNA assigned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-13 · tag F0826 — isolatedProvide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the physician's order to provide therapy services to a resident who has a decrease in functional mobility. This deficiency affects one (R3) of three residents reviewed for specialized rehabilitation services. Findings include: On 11/07/2023 at 10:15 AM, R3 was lying in bed. R3 said that he has not received any physical therapy since admission to the facility. On 11/9/2023 at 1:00 PM, V26 (Physical Therapy Assistant/PTA) said that R3 was evaluated for physical and occupational therapy treatment. V26 said that the facility sent the result of the evaluation to Veteran Administration for approval of services, but no approval has been received. V6 said that R3's primary doctor should have been notified if R3 was not receiving the rehabilitation services as ordered. V26 said that the director of the physical therapy department is the person that will notify R3's primary doctor regarding R3 not receiving rehabilitation services as ordered. V26 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$226,122 in federal fines across 7 penalties. 3 Medicare payment denials on record.
- $54,320 — penalty dated 2025-12-13
- $66,079 — penalty dated 2025-04-03
- $13,910 — penalty dated 2024-10-04
- $29,211 — penalty dated 2024-09-10
- $14,050 — penalty dated 2024-05-10
- $8,554 — penalty dated 2024-04-15
- $39,998 — penalty dated 2023-11-13
- Medicare payment denial — starting 2026-01-07 for 2 days
- Medicare payment denial — starting 2025-04-28 for 18 days
- Medicare payment denial — starting 2024-06-01 for 60 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ALIYA HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 2 of 5 | 2.1 | -0.1 vs chain |
| Staffing | 1 of 5 | 1.4 | -0.4 vs chain |
| Quality measures | 3 of 5 | 3.8 | -0.8 vs chain |
The other 13 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ALIYA FIVE HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2024 |
| WEINFELD, EFRIAM | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2024 |
| ALIYA OPERATIONS HOLDINGS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2024 |
| ASADULLAH, KHAJA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2024 |
| NOLAND, ANGELA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2024 |
CMS files one row per role, so the 10 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.4M paid to related parties — landlords or management companies under common ownership — equal to about 11% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145758. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.