Aliya Of Highwood

Location & what’s nearby

Open in Google Maps ↗ · Directions ↗ · Larger map ↗

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 79.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 39% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 104 beds and averages 99.0 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.05 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.01 hrs/resident/day on weekends vs 3.07 on weekdays — 2% thinner on weekends. RN hours go from 0.62 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 25% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

32 citations, most serious first. The 13 most serious are shown; the remaining 19 are one tap away and print in full.

• Actual harm · Gcited before2026-06-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide personal care in a safe manner and failed to supervise a resident on the patio to prevent a fall for 2 of 3 residents (R2, R3) reviewed for safety and supervision in the sample of 6. This failure resulted in R2 experiencing a fall from her bed on 3/11/26 during cares and sustaining a left femur fracture. The findings include:1. R2's face sheet showed she was admitted to the facility 1/28/2017 with diagnoses to include multiple sclerosis, anxiety disorder, hypertension, bipolar disorder, and paraplegia. R2's 6/9/2026 facility assessment showed she has no cognitive impairment, requires substantial to maximum assist for bed mobility, and is dependent on staff for transfers.R2's care plan initiated 8/20/2018 showed, I require assistance with bed mobility related to paraplegia, multiple sclerosis, osteoporosis, low back pain, cramps, and spasms. Interventions. Provide 1-2-person extensive assist.R2's care plan initiated 3/11/26 showed,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · G2026-01-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that activities of daily living (ADL) assistance was provided to residents that were dependent on staff assistance for three of 21 residents (R24, R13, R73) reviewed for ADLs in the sample of 21. This failure contributed to R24 obtaining a reddened, excoriated, and painful peri area. The findings include: 1. R24's admission Record shows he was admitted to the facility on [DATE], with diagnoses including hemiplegia, hemiparesis, muscle weakness, cognitive communication deficit, abnormal posture, and heart disease. R24's Minimum Data Set (MDS) dated [DATE], shows R24 has limitations in Range of Motion to both upper and lower extremities. R24 requires substantial/maximal assistance with personal hygiene and is dependent on staff for toileting hygiene. On January 12, 2026, at 11:55 AM, R24 was lying in his bed. There was a large yellow circle noted on the incontinence pad that R24 was laying on. There was a darker yellow circle noted…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2023-10-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review the facility failed to develop and implement interventions to prevent pressure injuries. The facility also failed to identify two pressure wounds prior to becoming unstageable. This failure resulted in R1 developing two unstageable pressure injuries to her heels. The facility also failed to accurately implement pressure injury prevention interventions for two residents (R3,R4) with pressure injuries. This applies to 3 of 3 residents (R1, R3, R4) reviewed for pressure injuries in the sample of 6. The findings include: 1. R1's admission Record (Face Sheet) showed an original admission date of 5/26/22 with diagnoses to include dementia, Parkinson's disease (a brain disorder that causes a lack of coordination and uncontrollable movements), diabetes type two, weakness, and hypertension (High blood pressure). R1's 7/24/23 Minimum Data Set (MDS) showed she used a wheelchair for mobility. The MDS showed she required extensive assistance of two people for bed mobility (turning from side to side and positioning herself in bed), she required…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
  Reasonably accommodate the needs and preferences of each resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was provided with a bed suited for his height for one of 21 residents (R24) reviewed for accommodation of needs in the sample of 21.The findings include: R24's admission Record shows he was admitted to the facility on [DATE] with diagnoses including hemiplegia and hemiparesis, muscle weakness, cognitive communication deficit, aphasia, and dysphagia. R24's weights and vitals summary shows he is 73 inches long. On January 12, 2026 at 11:55 AM, R24 was observed laying in his bed. The head of his bed was elevated slightly. R24's knees were bent and his left foot was off of the wooden foot end of the bed. R24 said he had a stroke, had back pain and said he could not move his right arm. When R24 was asked if he was comfortable in bed he said he was six feet 2 inches tall and a longer bed would be more comfortable. R24 placed his foot against the wooden foot of the bed to demonstrate if he placed his feet on his bed, his knees…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-01-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to ensure no new recommendations were made after a resident's orthopedic follow up appointment. This applies to 1 of 21 residents (R34) reviewed for quality of care in the sample of 21. The findings include:R34's face sheet lists her diagnoses to include: fracture of left hand and fracture of superior rim of left pubis (pelvic fracture). On 1/13/26 at 10:08 AM, during the morning medication pass, V10 Registered Nurse (RN) was passing R34's medications. R34's husband was also in the room. She observed R34 did not have a cast on her left arm anymore. R34 and her husband both agreed that she had an orthopedic follow up appointment the day before where the cast was removed. V10 RN asked, if they gave her a sling or splint for her arm. R34's husband stated, they gave her a brace and told her to wear it whenever she wanted. V10 RN said ok, she also observed that R34's left wrist was still slightly swollen. R34 had nothing on her left wrist and was not wearing the brace. R34's after visit summary dated 12/8/25 shows, You…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-01-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure R13 and R12 received the minimum necessary treatments and services to promote healing and to prevent infection and to prevent new ulcers from developing for 2 of 4 resident reviewed for pressure ulcers in the sample of 21.The findings include:1.On 01/13/2026 at 10:30AM, R13 was sitting up in a position that placed pressure directly on the coccyx in a reclining chair. R13's left, and right heels were not off loaded and the boney area of the left and right heel was resting directly on the leg rest. At 2:10PM, R13 was sitting up in a position that placed pressure directly on the coccyx in a reclining chair. R13 did not have a pressure reducing pad in the seat of the chair. R13's left, and right heel were not off loaded. R13's left, and right heel was resting directly on the leg rest. On 01/13/2026 at 2:28PM, V7 Wound Nurse pointed to two undated dressing to the left heel and two undated dressing to the right heel and said, R13 was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to address an increase in resident's pain after a urinary catheter change. The facility also failed to ensure a urinary drainage bag was kept below the level of the bladder. This applies to 2 of 6 residents (R55 & R25) reviewed for urinary catheters in the sample of 21. The findings include:1. On 1/12/26 at 10:30 AM, R55 was sitting up in his wheelchair. He stated, he was having a lot of pain in is groin area. The nurse changed his urinary catheter a few days ago and he has been in pain since. He described the pain as feeling like his groin area was on fire and felt no one paid any attention to it. He did state, the facility had given him something for it however it didn't really help the pain, it was still there. R55 had a urinary catheter that was attached to his wheelchair. He stated, he had the urinary catheter because he could not urinate on his own. On 1/13/26 at 1:46 PM, R55 was lying in bed. He stated, he was still in pain in his groin…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-14 · tag F0697 — failed to manage pain — isolated
  Provide safe, appropriate pain management for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to manage residents' pain for two of 21 residents reviewed for pain management in the sample of 21.The findings include: 1 R24's admission Record shows he was admitted to the facility on [DATE] with diagnoses including hemiplegia, hemiparesis, muscle weakness, abnormalities of gait, cognitive communication deficit, dysphagia, and abnormal posture. R24's Care plan created on December 18, 2025 shows, Pain/Resident will participate in development of a personal pain management program. Resident will receive education related to pain management including non-pharmacological approaches related to medications and recording pain rating. R24's Care Plan initiated January 5, 2026 shows, Pain management as needed. R24's Order Summary Report dated January 13, 2026 shows, an order for acetaminophen 325 mg give two tablets by mouth every four hours as needed for mild pain. On January 12, 2026 at 11:55 AM, R24 was interviewed while he was laying in his…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-01-14 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to ensure medications ordered by a physician were available. This applies to 1 of 21 residents (R85) reviewed for pharmacy services in the sample of 21. The findings include:On 1/13/26 at 9:51 AM, V10 Registered Nurse (RN) was passing R85's morning medications. R85 had an order for dextromethorphan (cough suppressant) pills. V10 RN could not find the medication in the medication cart. She looked at the order and it showed, the medication was ordered from the pharmacy on 1/7/26. She stated, she would notify the doctor and find out what was going on after medication pass. On 1/14/26 at 11:31 AM, V2 Director of Nursing (DON) stated, the medication is an over the counter (OTC) medication so pharmacy does not send those medications. The facility provides them. The floor nurse that entered the order should have received a message from pharmacy saying they would not deliver the medication. They should have reported that to V2 DON or someone so they could get the medication.R85's January Medication Administration Record…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-01-14 · tag F0761 — failed to label and store drugs safely — isolated
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to ensure a resident's pain patches were stored in a locked compartment and administered by a licensed nurse. This applies to 1 of 21 residents (R28) reviewed for medication storage in the sample of 21. The findings include:On 1/12/26 at 10:07 AM, R28 was lying in bed. There were medication patches lying on her bedside table. She stated, the patches were pain in her knees. She will put them on her knees when she was ready. During the conversation, she placed both patches below each knee. She stated, she always puts them on herself and will remove them later in the day. On 1/13/26 at 1:48 PM, V10 Registered Nurse (RN) stated, R28 puts her own patches on. The nurses give them to her and she does it herself. R28's January medication administration record (MAR) shows two separate orders, Lidocaine external patch 5% (lidocaine), apply to left knee topically in the morning for pain management. Lidocaine external patch 5% (lidocaine), apply to right knee topically for pain management. Both medications are signed out by…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-14 · tag F0803 — failed to meet residents' dietary needs — isolated
  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to follow the menu serving size for the noon meal. This failure resulted in two residents not receiving the planned noon meal. This applies to 2 of 21 residents (R84 and R5) reviewed for dietary services in the sample of 21. The findings include: On 1/12/26 at 12:08 PM, during the noon meal service in the dining room. The noon meal being served was turkey casserole and chopped carrots. Two large steam pans of the turkey casserole dish were at the steam table with a white scoop. V17 (Cook) was plating the noon meal while staff were verbally requesting the type of meal (regular, puree or mechanical). Several staff were in line waiting for a plate, V1 (Administrator) went behind the steam table and began plating . V1 scooped heaping scoop sizes (a mound over the flat of the scoop) of the turkey casserole on the plates. V4 (Dietary Manager) was at the steam table preparing substitute meal requests. The last room cart was being plated by V17. V17 was scrapping the metal tray to fill the scoop and ran out of the turkey…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-01-14 · tag F0806 — failed to honor food preferences — isolated
  Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review the facility failed to provide R35 with food that accommodated R35's preferences for 1 of 21 residents (R35) reviewed for accommodations of food and drink preferences.The findings include:On 01/12/2026 at 1:02 PM, R37 was lying in bed. The head of the bed was at a 20-degree angle. R37's food tray was on the over bed table. There was an uneaten turkey casserole, uneaten carrots, one 120 milliliters cup of fluid. There was no health shake and no soup. On 01/12/2026 at 1:02PM, R37 stated, every day, every day they send the wrong thing. The facility never serves the food on the menu. I asked for soup, they did not send the soup. I cannot eat this food. On 01/12/2026 at 1:10PM, V19 RN said, dietary will usually send the health shakes up on the cart with the milk. V19 RN checked four dietary carts on the different hallways of the facility. V19 said, the kitchen did not send any health shake to the floor. On 01/12/2026 at 1:20PM, V20 Dietary Manager, looked at R37's dietary sheet and said, oh.well we don't have soup, the health shakes are…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-01-14 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review the facility failed to ensure staff were wearing PPE (personal protective equipment) in a residents room that is on contact isolation to prevent possible cross contamination. This applies to 1 of 21 residents (R91) reviewed for infection control in the sample of 21. The findings include:On 1/12/26 at 12:51 PM, V17 housekeeping and V19 Certified Nursing Assistant (CNA) were in R91's room. R91's room had a sign on his door that said, Contact isolation. V17 housekeeping was cleaning R91's room. She was only wearing gloves. V19 CNA was helping R91 and taking his dirty laundry out of his room. His laundry was in a yellow cinch bag and not an isolation bag. She carried the laundry out of the room, to the soiled utility room. She did not have any PPE on (gloves or gown). On 1/13/26 at 1:05 PM, V18 ICP (infection control preventionist) Nurse stated, if a resident is on contact isolation staff should wear gloves and a gown when they enter the room. R91 was the only resident on contact isolation in the facility. R91's current order summary…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ALIYA HEALTHCARE — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $1.9M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL