Allure Of Sterling
612 West St Mary's Street, Sterling, IL 61081 · For profit - Corporation · 130 certified beds · (815) 626-9020 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $118,360 in federal fines (most recent 2025-12-03)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.6% | 13.4% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.5% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 40.1% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.8% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 29.2% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 16.2% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 95.5% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.0% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 26.5% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.0% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 74.7% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 26.9% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 35.9% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.40 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.94 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 124 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 3.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 60 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 13% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.5%CMS range 38.9–56.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.6%CMS range 9.6–16.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 3.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 10.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 5.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.6%CMS range 3.4–11.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.01 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 130 beds and averages 89.0 residents a day — about 68% occupied, or roughly 41 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.88 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.53 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.76 hrs/resident/day on weekends vs 3.93 on weekdays — 4% thinner on weekends. RN hours go from 0.49 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
37 citations, most serious first. The 13 most serious are shown; the remaining 24 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-12-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure a resident (R1) was not sexually abused by another resident (R2) for 1 of 3 residents reviewed for sexual abuse in the sample of 5.This failure resulted in an Immediate Jeopardy.The Immediate Jeopardy began on 11/19/25 when facility staff failed to ensure R2 did not enter R1's room and have sexual activity with R1. Both R1 and R2 have cognitive impairment and lack the ability to consent for sexual activity. V1 Administrator was notified of the Immediate Jeopardy on 12/3/25 at 8:15 AM. The surveyor confirmed by observation, record review, interview that the Immediate Jeopardy was removed on 12/3/25, but noncompliance remains at Level Two because additional time is needed to evaluate the implementation and effectiveness of the in-service training.The findings include:The Face Sheet dated 11/27/25 for R1 showed diagnoses including dementia, sleep disorder, general anxiety disorder, emphysema, chronic obstructive pulmonary disease, trigeminal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to supervise residents in a manner that prevented resident injury for one of six residents (R1) reviewed for safety/supervision in the sample of six. This failure resulted in R1 obtaining a large skin tear that required sutures at the local hospital emergency room and increased pain. This past noncompliance occurred from January 1, 2026-January 2, 2026.The findings include:R1's admission Record dated January 7, 2026 shows that she was admitted to the facility on [DATE] with diagnoses including heart disease, long term use of anticoagulants, diabetes mellitus, major depressive disorder, anxiety disorder, morbid obesity, need for assistance with personal care, history of falling, and muscle wasting. R1's Care Plan initiated September 29, 2021 shows, The resident has potential/actual impairment to skin integrity related to fragile skin, long term use of anticoagulants, diabetes mellitus, major depressive disorder, impaired mobility, and weakness. R1's Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-09-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify a pressure injury prior to be becoming a Stage 3, failed to assess a new pressure injury, and failed to implement pressure relieving interventions after a new wound was found for 1 of 6 of residents (R82) reviewed for pressure in the sample of 19. These failures resulted in R82 having a Stage 3 pressure injury for a week before an assessment was done, pressure relieving interventions were put into place and the pressure care plan interventions were updated. The findings include: R82's face sheet showed a [AGE] year-old female with diagnosis of mild protein calorie malnutrition, conversion disorder with seizures, intellectual disabilities, hypertension, dysphagia, malignant neoplasm of the uterus, and cognitive communication deficit. On 9/24/24 at 10:23 AM, R82 was in the hallway in a wheelchair. R82 was self-propelling the chair and leaned to the left. On 9/24/24 and 9/25/24, R82 was seen in her wheelchair and consistently leaned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to notify a resident's physician regarding an injury sustained when a mechanical sling lift tipped and hit the resident on the top of the head for 1 of 4 residents (R4) reviewed for improper nursing care in the sample of 8. The findings include:R4's face sheet, provided by the facility on 4/21/26, showed she had diagnoses including, but not limited to ulcerative colitis, fracture of right clavicle, pain in right shoulder, low back pain, pain in unspecified right knee, benign neoplasms of ascending, descending and transverse colon, post-hemorrhagic anemia, complete intestinal obstruction, colostomy, restless legs syndrome, muscle weakness, lack of coordination, unilateral primary osteoarthritis left hip, and gastrointestinal hemorrhage.R4's facility assessment dated [DATE] showed she was cognitively intact, had no behaviors, used a wheelchair for mobility, and was dependent on staff for toileting, bathing, dressing, bed mobility and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to do a thorough assessment of a resident's injury, failed to document an assessment of the injury in the resident's electronic medical record, and failed to initiate a treatment for 1 of 4 residents (R4) reviewed for improper nursing care in the sample of 8.The findings include:R4's face sheet, provided by the facility on 4/21/26, showed she had diagnoses including, but not limited to ulcerative colitis, fracture of right clavicle, pain in right shoulder, low back pain, pain in unspecified right knee, benign neoplasms of ascending, descending and transverse colon, post-hemorrhagic anemia, complete intestinal obstruction, colostomy, restless legs syndrome, muscle weakness, lack of coordination, unilateral primary osteoarthritis left hip, and gastrointestinal hemorrhage.R4's facility assessment dated [DATE] showed she was cognitively intact, had no behaviors, used a wheelchair for mobility, and was dependent on staff for toileting, bathing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the safety of a resident during a mechanical sling lift transfer for 1 of 4 residents (R4) reviewed for improper nursing care in the sample of 8. The findings include: R4's face sheet, provided by the facility on 4/21/26, showed she had diagnoses including, but not limited to ulcerative colitis, fracture of right clavicle, pain in right shoulder, low back pain, pain in unspecified right knee, benign neoplasms of ascending, descending and transverse colon, post-hemorrhagic anemia, complete intestinal obstruction, colostomy, restless legs syndrome, muscle weakness, lack of coordination, unilateral primary osteoarthritis left hip, and gastrointestinal hemorrhage.R4's facility assessment dated [DATE] showed she was cognitively intact, had no behaviors, used a wheelchair for mobility, and was dependent on staff for toileting, bathing, dressing, bed mobility and transfers. R4's ADL (activities of daily living) care plan, initiated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-18 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure a registered nurse was scheduled for eight consecutive hours a day, seven days each week. This failure has the potential to affect all residents in the facility. The findings include:The facility's CMS 671 form dated 12/16/25 showed 84 residents reside in the building. The facility's December 2025 nurse schedule was reviewed from 12/1/25 to 12/16/25. The working schedule showed no RN (Registered Nurse) coverage on 12/6 and 12/13. The facility was unable to provide documentation of an RN working either day. On 12/18 25 at 12:19 PM, V2 (Director of Nurses) said. We did not have RN coverage on those days. We need to have a RN here at least eight consecutive hours each day. We missed both of those Saturdays. The facility's undated Nursing Services and Sufficient Staff policy states: 8. Except when waived, the facility must use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week.
- Potential for harm · F2025-12-18 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to post daily nursing staff information and failed to maintain a minimum of 18 months of the daily postings. This failure has the potential to affect all residents in the facility. The findings include: The facility's CMS 671 form dated 12/16/25 showed 84 residents reside in the building. On 12/18/25 at 10:20 AM, the facility's posted direct care staff daily report was dated 12/16/25. At 11:31, V8 (Regional Nurse Consultant) said there are no other daily reports after 7/31/25 (over four months). The prior director of nurses kept copies of the daily posted reports, but the current director of nurses does not. At 12:05 PM, V1 (Administrator) said it is important to post daily staffing numbers, so we know who is working and to ensure there is appropriate staffing for the day. The facility's undated Nursing Services and Sufficient Staff policy states: The facility will supply services by sufficient numbers of each of the following personnel types on a 24-hour basis to provide nursing care to all residents in accordance with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-18 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to offer snacks at bedtime. This failure has the potential to affect all residents in the facility. The findings include:The CMS 671 form dated 12/16/25 showed 84 residents residing in the facility. On 12/17/25 at 10:19 AM residents and the facility's ombudsman were present for a group meeting. Residents stated they don't get bedtime snacks unless they ask for one. Staff don't offer them or pass them out room to room. Residents stated bedtime snacks were offered in the past, but it was stopped because staff were sneaking them for themselves. Residents stated it stopped a long time ago. If we want a snack after dinner, we have to bring something back from lunch. Then keep it in our room until the evening time. The facility assessments were reviewed for the residents present at the group meeting. There was no resident with cognitive impairment. On 12/17/25 at 2:00 PM, V10 (Dietary Manager) stated kitchen staff take a snack cart down to the resident units each day. It gets placed in the nutrition room on the long-term care unit.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's (R9, R24) wound care was performed to avoid cross contamination and the risk of wound infection; failed to ensure staff wore appropriate personal protective equipment for a resident on contact isolation (R68) and enhanced barrier precautions (R24, R50). This failure affects 4 of 4 residents reviewed for infection control in the sample size of 34.The findings include: 1.On 12/17/2025 at 09:56 AM, R9's wound care was performed by V4 (Wound Care Nurse) and observed by another surveyor. V4 indicated R9 admitted with wound to her sacrum and has a wound to the coccyx area that is newer and comes and goes. V4 applied wound cleanser to a gauze pad then proceeded to cleanse the sacral wound then the coccyx wound. V4 removed her gloves and performed hand hygiene. V4 applied a new pair of gloves, then proceeded to apply skin prep to the sacral wound then to the coccyx wound. V4 then applied a small piece of mesalt (sodium chloride debridement, dry absorbent wound dressing) to the sacral wound then to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a female resident (R29) was properly groomed by not removing facial hair from her chin area. This failure affects 1 of 3 residents reviewed for activities of daily living (ADL's) in the sample size of 34.The findings include:On 12/16/2025 at 09:51 AM, R29 was observed in her room in a wheelchair next to bed. Resident was dressed appropriately and appeared clean with course facial hair visible to chin area that was approximately 1-2 inches in length. At 01:10 PM, R9 was observed on the 300 hall and remained unshaved.On 12/17/2025 at 10:03 AM, R29 was observed in her wheelchair near the 300 unit nurse's station. Resident was dressed appropriately and appeared clean with course facial hair visible to chin area that was approximately 1-2 inches in length. At 12:30 PM, R9 was observed in the dining room near the 300 unit and remained unshaved. On 12/17/2025, R29's medical records were reviewed with the following noted:R29's face sheet documented admission date of 01/16/2023 with a past medical history not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to have weekly measurements and complete assessments of a resident's diabetic ulcer for 1 of 4 residents (R50) reviewed for wounds in the sample of 34.The findings include: On 12/17/25 at 8:46 AM, R50 was sitting in a chair in his room for wound care to his right foot. V4 Wound Care Nurse removed the dressing to the bottom of R50's foot. R50 had a large, round, dark colored area to the ball of his foot, below his right big toe. The edges of the wound were raised. V4 stated R50 is supposed to have surgery to remove a bone in his foot that is pushing downward. V4 stated the wound was a diabetic ulcer. V4 stated R50 goes out to the podiatrist for wound care. V4 stated she did not have any wound notes/assessments for R50 and if there are any from the podiatrist V3 Assistant Director of Nursing - ADON would know where the notes are located. On 12/17/2025 at 9:55 AM, V3 ADON stated the wound documentation for R50 should be scanned into miscellaneous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to effectively implement a fall intervention and provide a safe mechanical lift transfer for 1 of 5 residents (R13) reviewed for safety in the sample of 34.The findings include: On 12/17/2025 8:37 AM, R13 was sitting at the dining room at table eating breakfast. R13 was dressed and had slipper socks on that were worn on the bottom and the heels appeared to have holes. R13 was sitting forward in her chair and her butt wasn't at the back of her chair. At 8:44 AM, V6 Certified Nursing Assistant - CNA told R13 to scoot back in her chair, that she is too far forward, and can fit her arm behind her. V6 stated R13 can stand and walk but refuses too. V6 stated R13 got mad about something last week and stood up on her own. V6 stated they used to transfer her with a stand lift, and she would raise her arms up. V6 stated it was dangerous, so they use the full mechanical lift to transfer R13. On 12/17/2025 at 9:17 AM the surveyor had V6 check R13's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 24 citations
- Potential for harm · Dcited before2025-12-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to report an allegation of sexual abuse for 1 of 3 residents (R1) reviewed for abuse in the sample of 5.The findings include:1) A statement dated 11/19/25 by V9 Certified Nursing Assistant - CNA showed she went to R1's room around 8:30 PM to assist her to bed. V9 knocked on the door, stated who she was and walked in. V9 observed R1 on her bed. R1's right foot was on the floor; her left leg was half on the bed and half on the floor. R2 had his right hand on the wall, and his left hand was under R1's right shoulder. R2 was standing with his back to V9; she saw his butt. R2 was not laying on top of R1.A written statement (no date) by V8 Licensed Practical Nurse showed, R1 stated to her that she did not know who wanted the information .and stated they had sex.The facility did not have any paperwork to show Illinois Department of Public Health was contacted with an initial allegation of abuse or a final investigation.On 11/27/25 at 9:09 AM, V1 Administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to investigate an allegation of abuse in June 2025 for 1 of 3 residents (R1) reviewed for abuse in the sample of 5.The findings include:The Social Service Note dated 6/9/25 at 4:08 PM for R1 showed, this writer was informed by CNA that resident was interested romantically in another resident in the memory care unit. This writer spoke with both R1 and the other resident (R3) and educated them to utilize public spaces to spend time together. This writer asked them not to spend any time together in each other's rooms. R1 and peer both agreed and stated they want to take it slow. Medical Director in facility and notified. No new orders. Voicemail left for V10 to notify. Requested call back.On 12/1/25 at 9:14 AM, V10 (R1's daughter/power of attorney - POA) stated there was an incident in June 2025 with R1 and R3 but there wasn't any documentation about what happened. V10 stated she found out recently from a CNA that R1 was in R3's bed and R3 had his pants down.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure resident medical records contained complete and accurate information for 1 of 3 residents (R1) reviewed for medical records in the sample of 5.The findings include: The Social Service Note dated 6/9/25 at 4:08 PM for R1 showed, this writer was informed by CNA that resident was interested romantically in another resident in the memory care unit. This writer spoke with both R1 and the other resident (R3) and educated them to utilize public spaces to spend time together. This writer asked them not to spend any time together in each other's rooms. R1 and peer both agreed and stated they want to take it slow. Medical Director in facility and notified. No new orders. Voicemail left for V10 to notify. Requested call back.On 12/1/25 at 9:14 AM, V10 (R1's daughter/power of attorney - POA) stated there was an incident in June 2025 with R1 and R3 but there wasn't any documentation about what happened. V10 stated she found out recently from a CNA that R1 was in R3's bed and R3 had his pants down. V10 stated they were split up…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident at risk for elopement was supervised for 1 of 3 residents (R3) reviewed for safety and supervision in the sample of 3.The findings include:R3's admission record documents he was admitted on [DATE] with a diabetic foot ulcer and cellulitis. R3's elopement evaluation of 8/5/25 shows he had a history of elopement or attempted elopement while at home. Scoring a 1 for risk of elopement. No risk factors for elopement were identified, and no clinical suggestions or interventions were checked on the form.On 8/9/25 at 8:50 AM, V6 Licensed Practical Nurse (LPN) said on 8/5/25 R3 was observed going to the front door asking for family members to give him a ride. V6 said V8 Registered Nurse placed a wander guard bracelet on him so if he was attempting to go outside the alarm would sound. V6 did not recall where the wander guard came from or who gave it to V8 to put it on him. V6 said the next day on 8/6/25, R3 went to the front door in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to prevent resident to resident physical abuse for one resident (R3) of three residents reviewed for abuse in the sample of 3. The Findings include: Comprehensive Cognitive Assessment indicates R3 is moderately impaired and has diagnosis of Mild Intellectual Disabilities. Incident Investigation Report dated 6/6/25 at 2:45pm indicates R3 was asked if someone hit her and R3 responded, Yes. My Roommate. Incident Investigation Report dated 6/6/25 at 2:45pm indicates R2 denied hitting R3 and stated that if she did, she didn't mean to. On 6/6/25 at 2pm, R3 was lying in bed and when asked if her previous roommate (R2) had ever hit her. R3 responded Yes. When asked where she was hit, R3 made eye contact and stated, All over. R3 denied being physically hurt. According to resident Census/Room assignments, both R2 and R3 were roommates until 5/28/25 when R2 was moved to another room on the same hall. R3 did not have another roommate after 5/28/25. Current Comprehensive Assessment indicates R2 is independent with mobility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to report allegations of abuse to the Abuse Coordinator for three residents (R1, R2, R3) of three residents reviewed for abuse in the sample of 3. Findings include: Comprehensive Cognitive Assessment indicates R1 is moderately impaired and has diagnosis of Mild Intellectual Disabilities. On 6/5/25 at 1:15pm R1 stated (with V1, Administrator present) that [female staff member name] threw her up against the wall and she hit the left side of her head. R1 stated it hurt, but she didn't cry and there was no bump or anything. R1 identified [female staff member name] as a night shift CNA (Certified Nurse Assistant). R1 was unable to state the day/date of this incident. On 6/6/25 at 11:30am R1 stated (with V5, Hospice RN/Registered Nurse present) that [female staff member name] got her dressed for bed one night and then threw her against the wall getting her into bed. R1 stated that she hit the left side of her head It didn't hurt, I didn't cry but it made me mad. R1 stated that [female staff member name] does not have the temperament…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-11 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to protect one resident (R1) from further potential abuse for 1 of three residents reviewed for abuse in the sample of 3. Findings include: On 6/5/25 at 1:15pm R1 stated (with V1, Administrator present) that [female staff member name] threw her up against the wall and she hit the left side of her head. R1 stated it hurt, but she didn't cry and there was no bump or anything. R1 identified [female staff member name] as a night shift CNA (Certified Nurse Assistant). On 6/6/25 at 11:30am R1 stated (with V5, Hospice RN/Registered Nurse present) that [female staff member name] got her dressed for bed one night and then threw her against the wall getting her into bed. R1 stated that she hit the left side of her head, It didn't hurt, I didn't cry but it made me mad. R1 stated that [female staff member name] does not have the temperament for the job and has a bad attitude. R1 stated that she told V7, LPN (Licensed Practical Nurse) the nurse who comes in the morning and stated V7 told R1 she would report her concerns. R1 never referred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a resident's representative after a fall with injury, and failed to notify the representative that the resident was sent out to a local hospital for 1 of 3 residents (R1) reviewed for resident injury in the sample of 8. The findings include: R1's admission Record, provided by the facility on 5/14/2025, showed he was admitted to the facility on [DATE] with diagnoses including unspecified dementia, malignant neoplasm of head, face and neck, and hypertension. R1's 5/8/2025 Clinical admission assessment showed R1 was confused and had severe cognitive impairment affecting all areas of judgement. The assessment showed R1 had wandering behaviors, was occasionally incontinent of urine and frequently incontinent of bowel. On 5/13/2025 at 9:06 AM, V1 (Administrator) said R1 had 2 falls in the facility on 5/8/2025. V1 said the first fall was earlier, while R1's family was in the building. V1 said R1 had another fall later that night after being put in bed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to monitor food temperatures and failed to monitor and record dishwasher temperatures. This applies to all 90 residents residing in the facility. The findings include: The facility's 9/24/24 CMS (Centers for Medicare and Medicaid Services) 671 form shows 90 residents reside in the facility. 1. On 9/24/24 at 8:53 AM V14 (Dietary Manager) said the dishwasher is a hot water sanitizer, and the temperature gets up to 200 degrees, there is a booster in place. The temperatures are checked before cleaning the dishes from each meal and should be logged and recorded. V14 said it is important to make sure the dishes are sanitized to ensure there is no bacteria that could cause food borne illnesses. The September 2024 dishwasher logs show no monitoring of the temperatures from 9/6/24 until 9/11/24, and no temperature recordings on 9/17/24. The facility's 2024 policy for dishwasher temperatures documents it is the policy of this facility to ensure dishes and utensils are cleaned under sanitary conditions through adequate dishwasher…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record the review the facility failed to transfer a resident in a safe manner for 1 resident (R343) and failed to ensure hazardous liquids and disposable razors were inaccessible for 1 sampled resident (R56) and 10 residents outside the sample (R43, R60, R34, R28, R22, R86, R75, R85, R33, R41). The findings include: 1. On 9/26/24 the facility supplied a list of residents able to ambulate or propel independently on the dementia unit. The list included (R43, R56, R60, R34, R28, R22, R86, R75, R85, R33, R41). On 9/24/24 at 12:02 PM, the dementia unit shower room door was unlocked. The handle had a numbered keypad. This surveyor was able to fully access the room alone. Bins of mouth wash, skin and hair cleanser, hand sanitizer, body lotion, baby powder, and shaving cream were in the room. A spray bottle of glass and surface cleanser was hanging from a wire rack in the room. A bin with multiple disposable razors were in the room. On 9/25/24 at 9:16 AM, the shower room door was still unlocked, and the same items were in the room. The body lotion, skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide privacy for a resident during physician appointments for 1 of 1 residents (R13) reviewed for privacy in the sample of 19. The findings include: R13's admission record shows she was admitted to the facility on [DATE] with multiple diagnoses including spinal stenosis, difficulty walking and lack of coordination. The 8/26/24 annual resident assessment shows she is cognitively intact. On 9/25/24 at 11:00 AM, R13 said V5 (transportation coordinator) takes me to my doctor appointments but goes back into the office to see the doctor with her. R13 said she has asked (V5) to stay in the lobby as she can go see the doctor by herself, and V5 told her that was not possible, and was responsible for her and not able to let her out of her sight. R13 said she has requested privacy for her appointments, and V5 will not listen. On 9/25/24 at 2:00 PM, V5 said she transports residents to their appointments. She takes the paperwork with her and gives it to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident receiving oxygen had a physician order, failed to ensure oxygen and breathing treatment equipment was changed weekly and stored in a manner to prevent cross contamination for 3 of 3 residents (R19, R82, R14) reviewed for respiratory in the sample of 19. The findings include: 1. R19's face sheet showed a [AGE] year-old female with diagnosis of acute respiratory failure, chronic obstructive pulmonary disease, obstructive sleep apnea, hypertension, and anxiety disorder. On 9/24/24 at 11:04 AM, R19 was in bed. R19 had oxygen being administered via nasal cannula at 2 liters per minute. At 1:30 PM, V7 Licensed Practical Nurse (LPN) said R19 has been on oxygen for at least six months. On 9/26/24 at 8:00 AM, V2 Director of Nursing (DON) said R19 should have an order for oxygen. It used to be as needed. Oxygen is a treatment which requires a physician order. Oxygen tubing and breathing treatment tubing should be dated when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to administer two doses of an ordered antibiotic to 1 of 3 residents (R32) reviewed for hospitalization in the sample of 19. The findings include: R32's face sheet showed a [AGE] year-old male with diagnosis of urinary tract infection, multiple sclerosis, neuromuscular dysfunction of the bladder, calculus of the kidney and ureter, and chronic obstructive pulmonary disease. R32's 5/20/24 local hospital history and physical showed he had a suprapubic catheter and fever of 102 while at the facility. At the hospital R32 was found to have a urinary tract infection (UTI). R32's local hospital 6/2/24 hospitalist note showed R32 was diagnosed with sepsis likely source UTI, osteomyelitis, and infected decubitus ulcers. R32's facility census showed he returned to the facility on 6/4/24 after 14 days in the hospital. R32's 6/15/24 local hospital history and physical showed his workup in the emergency room revealed a urinary tract infection with fever, elevated white…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure PPE (personal protective equipment) was worn in a manner to prevent cross contamination for 2 residents (R71, R84) in the sample and 1 resident (R72) outside the sample. The findings include: 1. R71's September 2024 order summary report showed an order for modified droplet/precautions with face/eye protection. Verify signage is on outside of door to identify the isolation every shift. R72's September 2024 order summary report showed an order for modified droplet precautions with face/eye protection. Verify signage is on outside of room to identify the isolation every shift. On 9/24/24 at 8:53 AM, V1 (Administrator/Infection Control Preventionist) stated R72 is in a COVID positive room. V1 said her roommate (R71) is also a COVID positive resident. On 9/24/24 at 10:24 AM, R71 and R72 had signage on the door indicating the room was on special droplet/contact isolation precautions. The sign showed everyone must, including visitors, doctors, and staff, wear an N-95 mask, eye protection, gown and gloves. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document resident assessments for 2 of 3 residents (R4, R7) reviewed for change of condition in the sample of 13. The findings include: 1. R4's face sheet documents she was admitted to the facility on [DATE] and discharged on [DATE]. R4 had multiple diagnoses including chronic respiratory failure, oxygen dependency, and COPD (chronic obstructive pulmonary disease). The order summary sheet shows an order for oxygen at 2L (liters) continuous. R4 had an order for a full code status. On [DATE] at 8:50 AM, V1 (Administrator) documented during the AM medication pass, nurse entered (R4's) room to observe resident with no pulse and no respirations. Code blue called. This writer assessed resident and CPR (Cardiopulmonary Resuscitation) initiated at 7:50 AM. 911 called and CPR continued until EMS arrived. Resident left facility, with no pulse/respirations at 8:34 AM with [NAME] Machine (chest compression machine) operating. The progress notes did not contain any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-19 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medication storage temperatures were monitored, failed to ensure medications were labeled with the open date and expiration date, and failed to ensure expired medications were removed from stock. This failure had the potential to affect all 70 facility residents. The findings include: The facility's 10/17/23 Resident Census and Condition of Residents form showed there were 70 residents in the facility. On 10/17/23 at 02:11 PM the facility's medication storage and labeling task was started. The 400-hall med cart review was witnessed by V4 Licensed Practical Nurse (LPN). There was a fast-acting insulin vial with R322's name which did not have an open or expiration date. An unlabeled fast acting insulin pen had an illegible date on the outside. There was no resident name and no indication if the date was an opened date or expired date. V4 was unable to clarify what was written. There was an insulin pen with R6's name on it with no open dates or expiration dates on the container. On 10/17/23 at 2:25 PM, V4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-19 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure dignity was provided for a resident during incontinence care for 1 of 2 residents (R33) reviewed for dignity in the sample of 19. The findings include: On 10/17/23 at 9:42 AM, R33 was sitting in wheelchair. V13 CNA (Certified Nursing Assistant) and V14 CNA used a mechanical lift and transferred R33 to his bed to provide incontinence care. V13 and V14 did not pull the curtain closed between R33 and his roommate (R30) who was sitting in a recliner in the room. V13 and V14 undressed R33, changed his wet incontinence brief, cleaned his groin and buttocks and redressed R33. V13 and V14 stated they should have pulled the curtain closed in the room for the resident's privacy and dignity when providing care. On 10/17/23 at 10:10 AM, V2 DON (Director of Nursing) stated curtains are to be pulled before giving any private cares for dignity issues. The Face Sheet dated 10/18/23 for R33 showed medical diagnoses including osteoarthritis, essential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide incontinence care for a resident requiring staff assistance for 1 of 1 resident (R27) reviewed for activities of daily living in the sample of 19. The findings include: R27's face sheet showed a [AGE] year-old female with diagnosis of dementia, hypertension, fibromyalgia, hemiplegia and hemiparesis following a cerebral infarction affecting the left non-dominant side, osteoporosis, rheumatoid arthritis, and muscle weakness. On 10/17/23, R27 was in a high back reclining chair in her room at 09:21 AM, 10:19 AM, 10:58 AM, 11:16 AM, 11:31 AM, and 11:51 AM. On 10/17/23, R27 was in a high back reclining chair in the dining room at 11:51 AM, 12:00 PM, 12:23 PM, and 12:31 PM. On 10/17/23 at 02:00 PM, V6 Certified Nursing Assistant (CNA) and V8 (CNA) transferred R27 from the chair to bed using a total mechanical lift. V8 removed the transfer sling and placed it into a plastic bag to send to laundry. R27's pants were removed and placed in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to notify emergency services for nearly 30 minutes after a significant change in condition was identified. This applies to 1 of 3 residents reviewed for hospitalizations in the sample of 19. The findings include: R35's admission Record (Face Sheet) showed an original admission date of [DATE] with diagnoses to include type 2 diabetes, stroke, and dementia. R35's Practitioner Order for Life-Sustaining Treatment (POLST, Code Status) form showed R35 selected Attempt Resuscitation/CPR (Full Code) and she also selected Full Treatment. The POLST form was signed by R35 on [DATE]. On [DATE] at 1:30 PM R35 was near the nurses' station. R35 was able, upon request, to self-propel herself to her room. R35 was able to locate her room and she was aware of health conditions to include diabetes and pressure injures to both heels. R35 had normal skin tone and not tremors were not witnessed during the interview. R35 was unable to recall the reason for a recent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-19 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents were offered a restorative program to help them maintain their functional abilities and ROM (Range of Motion). This applies to 2 of 2 resident (R43 and R322) reviewed for Mobility/Restorative in a sample of 19. The findings include: 1. The Face Sheet printed on 10/18/23 shows R43's diagnoses to include osteoarthritis, heart failure, unsteadiness on feet, weakness, and lack of coordination. The MDS (Minimum Data Set) dated 8/7/23 shows R43 is cognitively intact and has not attempted to walk in his room or the corridor and uses a wheelchair for mobility. On 10/17/23 at 11:38 AM, R43 was lying in bed, alert and oriented. On 10/19/23 at 12:23 PM, R43 was lying in bed, alert and oriented. On 10/17/23 at 11:38 AM, R43 said, when he received physical therapy, he used to walk with help all over the facility, now no one will help him walk and he feels that he has lost strength in his legs. R43 said he would be willing to walk to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to monitor a confused resident while she was in the bathroom and failed to ensure a resident was safely positioned in their wheelchair. This applies to 2 of 3 (R273, R33) reviewed for falls in the sample of The findings include: 1. R273's admission Record (Face Sheet) showed an original admission date of 9/21/23 with diagnoses to include lack of coordination, dementia, muscle weakness, and type two diabetes. R273's 9/26/23 Minimum Data Set (MDS) showed she was totally dependent upon staff for transfers. On 10/17/23 at 1:45 PM V16 (R273's Spouse) stated .Therapy is not going well because of her dementia .She had a fall last night in the bathroom. She didn't remember to pull the cord in the bathroom. I think it (R273's fall) was around 10:00 PM. I think they took her to the bathroom and left her in there . R273's 10/16/23 Progress Note from 6:02 AM showed, [R273] was confused this past evening shift when she pulled out her PICC (Peripherally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure an air filter on an oxygen concentrator was clean. The facility failed to ensure a nasal cannula was changed weekly and a humidification container on an oxygen concentrator was dated. This applies to 1 of 1 residents (R18) reviewed for oxygen in the sample of 19. The findings include: On 10/17/23 at 9:34 AM, R18 was lying in bed with oxygen on via a nasal cannula. R18 stated she was short of breath that morning and her oxygen saturation was low. R18 had an oxygen concentrator next to her bed that the nasal cannula was plugged into. The orange sticker on the humidification bubbler showed the oxygen tubing was last changed on 8/26/23 at 10:00 PM. The bubbler was half full and did not show when it was last applied/changed. There was a thick layer of dust covering the oxygen concentrator. The filter on the back of the concentrator was supposed to be black but had a thick layer of grayish white material that appeared to be dust. On 10/17/23 at 10:10 AM, V2 DON (Director of Nursing) stated she would pull the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-19 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent cross contamination of resident contact surfaces by not removing gloves and washing hands after providing incontinence care for 1 of 1 residents (R33) reviewed for infection control in the sample of 19. The findings include: On 10/17/23 at 9:42 AM, R33 was sitting in wheelchair. V13 CNA (certified nursing assistant) and V14 CNA used a mechanical lift and transferred R33 to his bed to provide incontinence care. V13 and V14 had gloves on; V13 removed R33's pants. V14 put clean, dry sweat pants on R33's lower legs. V13 unfastened R33's wet incontinence brief and took disposable wipes and cleaned R33's groin and penis. V13 discarded the wipes in the trash. V13 did not remove her gloves/change gloves. V13 grabbed the edge of the mechanical lift sling under R33 and pulled it taught. V13 and V14 assisted R33 to turn onto his left side. V13 grabbed the disposable wipes, cleaned his buttocks, and discarded the wipes. V13 and V14 and put a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a physician's plan for care of a resident was ordered and implemented for 1 of 3 residents (R1) reviewed for standard of care in the sample of 7. The findings include: The Face Sheet dated 9/26/23 for R1 showed diagnoses including gastroesophageal reflux disease, vitamin D deficiency, hypertension, heart failure, chronic obstructive pulmonary disease, repeated falls, cataract, hyperlipidemia, urinary tract infection, muscle weakness, macular degeneration, cardiac pacemaker, chronic kidney disease, and hypothyroidism. The Progress Notes dated 8/15/23 for R1 showed R1 was admitted to the facility from the hospital with non-pitting edema to her bilateral lower extremities. The Rehabilitation Nurse Practitioner's Note for R1 dated 8/16/23 showed R1 had a fall outside of a public library, 911 was called and R1 was admitted to the hospital with dehydration and a urinary tract infection. R1 admitted to falling more frequently at home and agreed to go to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$118,360 in federal fines across 1 penalty.
- $118,360 — penalty dated 2025-12-03
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to ALLURE HEALTHCARE SERVICES — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.6 | -1.6 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 1.7 | -0.7 vs chain |
| Quality measures | 1 of 5 | 2.6 | -1.6 vs chain |
The other 14 homes this chain runs (chain average 2.6★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MN1 MANAGEMENT CORP | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 30% | since 02/01/2022 |
| GOLDBERG, JEREMY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 30% | since 02/01/2022 |
| OSEROFF, MEYER | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 30% | since 02/01/2022 |
| WENGROW, DAVID | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | since 02/01/2022 |
| NUDELL, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 30% | since 02/01/2022 |
| NEAS, STEPHANIE | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2020 |
| MEYER, SAMANTHA | Individual | CORPORATE OFFICER | — | since 02/01/2022 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $594K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145615. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.