Otterbein Franklin Seniorlife Comm Res & Com Care

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

65.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 172 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 53.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 65 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 56% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 208 beds and averages 126.7 residents a day — about 61% occupied, or roughly 81 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.63 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.42 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.45 hrs/resident/day on weekends vs 3.69 on weekdays — 7% thinner on weekends. RN hours go from 0.58 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.

• Potential for harm · Dcited before2025-12-04 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure an allegation of abuse was immediately reported to the Administrator and reported to the state survey agency for 1 of 3 residents reviewed for abuse. (Resident B, Activity Assistant 1) Finding includes:During an interview on 12/3/25 at 8:40 a.m., CNA 1 indicated an activity assistant made an allegation of abuse by leaving a note under a manager's door, but the DON and the Administrator were not in the facility. The abuse allegation should have been reported to the Administrator immediately. During an interview on 12/4/25 at 9:02 a.m., the Administrator indicated Activity Assistant 1 made an allegation of abuse by leaving a note under the Director of Nursing's (DON) door. The allegation of abuse should have been reported immediately. On 12/4/25 at 10:00 a.m., the Administrator provided a copy of a hand-written note, dated 11/18/25, and indicated this was the note that was left under the DON's door that described the abuse allegation. A review of the note indicated while on the special care unit, at approximately 2:45…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2025-10-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation and interview, the facility failed to ensure the kitchen was thoroughly cleaned for 1 or 1 random observations. Finding includes:During an interview on 10/20/25 at 9:10 a.m., Dietary Aide 1 indicated the kitchen floors were supposed to be swept and mopped every day. The floors under the serving line, heat tables, and prep tables should have been cleaned thoroughly. During an interview on 10/20/25 at 9:11 a.m., the Dietary Director indicated the kitchen floors should have been thoroughly cleaned. During a random kitchen observation on 10/20/25 from 9:12 a.m. until 9:22 a.m., under the service line tables, the heat tables, and food prep tables, there was a buildup of old dried food particles, grapes, dirty food containers, silverware, and thick buildup of dust and debris.On 10/20/25 at 11:30 a.m., the facility was unable to provide a policy regarding cleaning kitchen floors.This citation relates to Intake 2645627.3.1-21(i)(2)3.1-21(i)(3)

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-08-21 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
  Reasonably accommodate the needs and preferences of each resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview, the facility failed to provide reasonable accommodation of needs for 4 of 4 random residents observed. Four resident's bathroom emergency call lights were not accessible for resident use. (Resident 116, Resident 99, Resident 108, Resident 52)Findings include: 1. During an observation on 8/13/25 at 9:47 a.m., Resident 116's emergency call light cord was observed to be wrapped around the bathroom support bars preventing activation when pulled. During an interview at that time, Resident 116 indicated that was the bathroom he used. During an observation on 8/14/25 at 9:20 a.m., Resident 116's bathroom emergency call light cord was observed to be wrapped around support bar, preventing activation when pulled. 2. During an observation on 8/13/25 at 10:24 a.m., Resident 99's emergency call light cord in bathroom was observed to be wrapped around the support bar preventing activation when the cord was pulled. During an observation on 8/14/25 at 8:28 a.m., Resident 99's emergency call light cord in the bathroom was observed to be wrapped around the support…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-08-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review the facility failed to ensure a kitchenette used to serve food on the Advanced Special Care Unit was clean and sanitary for 1 of 1 observations. Findings include: During an interview on 8/13/25 at 11:46 a.m., a family member of a resident who resided on the Advanced Special Care Unit indicated the kitchenette on the unit was dirty. During a dining observation on 8/13/25 from 12:15 p.m. until 12:45 p.m., observed the kitchenette located in the Advanced Special Care Unit. Food was observed being prepared to be served to the residents. The following was observed 1. The white countertop had multiple dried pink stains. 2. One drawer contained a soiled apron with an unidentifiable light green soft food substance and pot holders used to carry prepared hot trays of food.3. One drawer contained a reddish-orange flakey substance that covered the entire bottom of the inside of the drawer. The drawer also contained 10 individual packages of instant hot chocolate.4. One drawer contained a round half dollar-sized sticky brown substance at the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-08-21 · tag F0605 — failed to not use drugs as a restraint — isolated
  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to ensure that PRN (as needed) anti-anxiety medications were not prescribed for greater than 14 days without a rationale and a specified extended date from the physician for 1 of 5 residents reviewed for unnecessary medications. (Resident 4) Finding includes: On 8/15/25 at 10:03 a.m., Resident 4's clinical record was reviewed. The diagnosis included, but was not limited to, anxiety disorder. The admission Minimum Data Set (MDS) assessment, dated 6/22/25, indicated Resident 4 was diagnosed with anxiety disorder and was prescribed anti-anxiety medications. On 8/15/25 at 11:00 a.m., the Administrator provided a copy of Resident 4's current physician orders. A review of the orders included, but were not limited to the following:- hydroxyzine HCL (an antihistamine medication used to treat anxiety) 25 milligrams, one tablet by mouth every 8 hours PRN (as needed), ordered 6/16/25 with no end date noted.- lorazepam oral tablet (an anti-anxiety medication) 0.5 milligrams, one tablet by mouth every 24 hours PRN, ordered 7/2/25 with no…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to provide supervision to prevent a cognitively impaired resident from exiting the facility without staff knowledge for 1 of 3 residents reviewed for supervision. (Resident B) Findings include:During an interview on 7/23/25 at 9:00 a.m., the Unit Secretary indicated she was working, on 7/1/25 at approximately 10:30 a.m., when Resident B exited the facility without staff knowledge. Resident B was found on the sidewalk next to the employee parking lot near the independent living houses where she used to live with her husband. Resident B was wearing a wanderguard (a bracelet that locks a door and sounds an alarm when a wandering resident approaches the door), but the door did not lock and the alarm did not sound. Resident B's wanderguard was in place when the Unit Secretary brought her back inside the facility. Resident B was normally confused and at different times she would press on the exit doors and said things like she wanted to go home. During an interview on 7/23/25 at 9:20 a.m., observed Resident B in her…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-05-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to prevent a severely cognitively impaired resident from exiting the facility without staff knowledge for 1 of 3 residents reviewed for elopement. (Resident B) Findings include: During an interview on 5/13/25 at 11:26 a.m., Qualified Medication Aide (QMA) 1 indicated, on 4/27/25, Resident B got on the elevator after the dietary aide scanned their badge to open the elevator doors. Resident B wore a wanderguard so an alarm should have sounded when she approached the threshold of the elevator. On 5/13/25 at 11:29 a.m., observed Health Center (HC) 2's elevators from the HC2 common area. There were two elevators side by side marked 2 (elevator on the right side) and 2A (elevator on the left side). To the right of each elevator door, were the up and down buttons and a little black box marked elevator. To the right of elevator 2's door was another black box marked code alert and above the box marked code alert was a larger white box with a touch screen to enter a number code. Elevator 2 opened to a common area, on the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-04-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
  Protect each resident from the wrongful use of the resident's belongings or money.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview and record review, the facility failed to protect the resident's right to be free from misappropriation of residents' controlled medications for 2 of 3 residents reviewed for misappropriation. (Resident B, Resident C) Findings include: 1. During an interview on 4/8/25 at 1:42 p.m., Unit Manager (UM) 1 indicated during the last week of February 2025, a medication monitoring record (a document used by the facility to reconcile controlled medications) was found in a binder that it did not belong behind the nurse's station. The medication monitoring record was for Resident B and indicated on 2/14/25, Resident B should have had two oxycodone (prescription narcotic pain medication) 15 milligrams (mg) tablets remaining in the locked medication cart. The medication monitoring record was last used on 2/14/25. When UM 1 looked, there were no oxycodone tablets remaining in the packet. UM 1 reported the discrepancy to the Director of Nursing (DON) that day. The clinical record for Resident B was reviewed on 4/9/25 at 10:13 a.m. The diagnoses included, but were…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-04-09 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and record review, the facility failed to report allegations of misappropriation of residents' narcotic (prescription controlled substance used to treat pain) pain medications to the Administrator for 2 of 3 residents reviewed for misappropriation. (Resident B, Resident C) Findings include: 1. During an interview on 4/8/25 at 1:42 p.m., Unit Manager (UM) 1 indicated during the last week of February 2025, a medication monitoring record was found in a binder behind the nurse's station. The medication monitoring record was for Resident B and indicated Resident B should have had two oxycodone (prescription narcotic pain medication) 15 milligrams (mg) tablets remaining in the locked medication cart. When UM 1 looked, there were no oxycodone tablets remaining in the packet. UM 1 reported this to the Director of Nursing (DON) that day. 2. On 4/8/25 at 10:18 a.m., the Administrator provided a copy of a facility reportable incident, dated 3/17/25 at 11:01 a.m. A review of the reportable incident indicated Resident C alleged that RN 1 had not been administering her…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-04-09 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, the facility failed to ensure controlled medication records were accurately reconciled to account for all controlled drugs for 2 of 3 residents reviewed for misappropriation of property. (Resident B, Resident C) Findings include: 1. During an interview on 4/8/25 at 1:42 p.m., Unit Manager (UM) 1 indicated during the last week of February 2025, a medication monitoring record (a document used by the facility to reconcile the number of controlled substances each resident had) was found in a binder behind the nurse's station. The document did not belong in the binder. The medication monitoring record was for Resident B and indicated Resident B should have had two oxycodone (controlled drug to treat pain) 15 milligrams (mg) tablets remaining in the locked medication cart. The medication monitoring record was last used, on 2/14/25. When UM 1 reviewed the packet of Resident B's oxycodone 15 mg, there were no oxycodone tablets remaining in the packet. The clinical record for Resident B was reviewed, on 4/9/25 at 10:13 a.m. Diagnoses…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$21,825 in federal fines across 1 penalty.

• $21,825 — penalty dated 2025-09-24

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OTTERBEIN SENIORLIFE — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 44 rows in the source record cover these 39 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $5.1M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IN