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Avalon By Otterbein At Perrysburg

3525 - 3533 Rivers Edge Drive, Perrysburg, OH 43551 · Non profit - Corporation · 60 certified beds · (419) 874-2428 Medicare & Medicaid certified

Call the home — (419) 874-2428 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citations — no harm found (F0744, F0758)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
27322 Carronade Dr · (567) 336-4662 · Call to confirm hours
Pharmacy
27322 Carronade Dr · (567) 336-4659 · Call to confirm hours
Grocery
10382 Fremont Pike · (419) 874-0540 · Call to confirm hours
Park
9477 Bishopswood Ln · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.3%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight3.4%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.5%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms8.6%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.0%3.2%3.3%better
Long-stay residents whose ability to walk worsened7.2%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication25.8%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine92.3%94.5%95.3%typical
Long-stay residents with pressure ulcers2.0%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control29.2%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table8.5%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.9%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine94.3%75.6%79.4%better
Short-stay residents rehospitalized after admission29.8%24.9%22.6%worse
Short-stay residents with an outpatient ER visit13.6%12.9%12.0%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 47 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.2%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
0.42U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 71% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.2%CMS range 41.0–66.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 6.8–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
1.02
LPN hours/ resident / day
3.36
Aide hours/ resident / day
4.73
Total nurse hours/ resident / day
0.25
RN hoursweekends
47.5%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 55.4 residents a day — about 92% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.73 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.36 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.46 hrs/resident/day on weekends vs 4.84 on weekdays — 8% thinner on weekends. RN hours go from 0.39 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-08-18)
13
at the previous standard inspection (2024-02-22)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.

  • Potential for harm · Fcited before2025-08-18 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the refrigerator temperature logs, staff interview, and review of facility policy, the facility failed to ensure the medication refrigerator temperature was monitored to ensure safe storage of medications. This had the potential to affect all residents at the facility. The facility census was 58. Findings include:Review of the medication refrigerator temperature logs for January 2025 through August 2025 revealed no evidence the facility monitored the temperature on nine days in January 2025, 13 days in February 2025, 18 days in March 2025, 15 days in April 2025, 26 days in May 2025, 14 days in June 2025, and 26 days in July 2025. Interview on 08/13/25 at 8:15 A.M. with Assistant Director of Nursing (ADON) #604 confirmed the facility did not have evidence the medication refrigerator temperatures were monitored as identified above, and it should have been monitored daily. ADON #604 stated the medication refrigerator could, at any time, contain medications for any resident in the facility. Review of facility policy dated 07/09/21 and titled Medication Storage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-18 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of facility policy, the facility failed to ensure insulin was administered per physician orders. This affected four (#13, #20, #08, #19) of four residents reviewed for insulin administration. The facility census was 58. Findings include:1. Review of Resident #13's medical record revealed an admission date of 04/02/25. Diagnoses included dementia, Type I diabetes mellitus, osteoarthritis, hyperlipidemia, depression, and hypertension. Review of the Minimum Data Set (MDS) assessment, dated 07/09/25, revealed Resident #13 was moderately cognitively impaired, received insulin injections on seven of seven days of the look back period and exhibited no rejection of care. Review of the care plan, dated 04/02/25, revealed Resident #13 had diabetes, with an outcome goal to be free of signs and symptoms of hyperglycemia (high blood sugar). Interventions included to administer medications as ordered. Review of the physician orders revealed Resident #13 had an order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of facility policy the facility failed to ensure foods were properly stored and kitchens were maintained in a safe and sanitary manner. This affected 35 residents who resided in House 1 (#1, #3, #6, #7, #8, 10, #17, #27, #31, #35, #50 #58), House 2 (#4, #11, #14, #22, #25, #29, #36, #38, #42, #44, #53, #57) and House 5 (#2, #5, #12, #15, #40, #54, #61, #66, #67, #68, #69) who were identified by the facility as receiving food from the kitchen. The facility census was 58. Findings include: Observation on 08/11/25 at 8:34 A.M. of the kitchen in House 2 found the reach in freezer to have a frozen brown substance approximately two inches in length hanging between the bars of shelf. The freezer also had dust build-up along the bottom grating and debris and food build up in the bottom. A partially used bottle of Worcestershire sauce, with an opened date of 05/21/25 and and labeled refrigerate after opening, was stored on the dry storage shelf. Additionally, an open container of sanitization wipes was being stored in a lower cupboard next to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facility policy, the facility failed to ensure advanced directives were clearly and accurately documented in the medical record. This affected one (#22) of 18 residents reviewed for code status. The facility census was 58. Findings include:Review of Resident #22's medical record revealed an admission date of [DATE]. Diagnoses included Alzheimer 's disease, hypertension, obstructive sleep apnea, hyperlipidemia, and heart failure.Review of the current physician orders revealed Resident #22 had a code status (advanced directive) order of Do Not Resuscitate - Comfort Care (DNRCC - do not provide cardiopulmonary resuscitation [CPR] in the event of cardiac or respiratory arrest). Further review of Resident #22's medical record revealed no evidence of a physician signed DNRCC advanced directive. Review of the care plan revealed Resident #22 had a focus area identifying his code status as full code (provide all possible life-saving measures in the event…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, and staff interview, the facility failed to ensure the facility was maintained in good repair. This affected two (#9 and #16) of five residents reviewed for physical environment. The facility census was 58.Findings include:1. Observation on 08/11/25 at 10:22 A.M. of Resident #9's room revealed the door to the bathroom was split at the top and bottom at the hinges. Additionally, there was an approximately two inch hole with an about two foot long scrape along the wall leading from the entry door to the bedroom area with exposed drywall. Interview on 08/11/25 at 10:29 A.M. with Resident #9 confirmed the bathroom door was broken. Resident #9 stated she was not sure how long it had been in that condition and added that it did not look safe the way it was broken. Resident #9 was also unsure of how long the hole and scrape had been along the wall, stating she did not recall it ever not being there.Observation on 08/13/25 at 7:43 A.M. of Resident #9's room found the door continued to be broken and splitting at the hinges, and the hole and exposed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on open and closed medical record review, staff interview, and review of the facility policy, the facility failed to ensure transfer and/or discharge notices were provided to residents, resident representatives, receiving facilities, and the Ombudsman. This affected two (#63 and #3) of three residents reviewed for transfer and discharge. The facility census was 58.Findings include: 1. Review of Resident #63's closed medical record revealed an admission date of 04/07/25. Diagnoses included open wound on the left hip post-surgery, anxiety, heart disease, and hernia. The resident discharged to the hospital on [DATE]. Review of the Minimum Data Set (MDS) assessment, dated 04/14/25, revealed Resident #63 had intact cognition and was continent of bowel and bladder. Review of a nursing progress note dated 05/13/25 revealed Resident #63 was discharged to the hospital for a rectal prolapse. Further review of Resident #63's medical record, including notification communication documentation and discharge summaries,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, resident interview, staff interview and review of facility policy, the facility failed to ensure comprehensive care plans were developed to include dental care needs. This affected one (#19) of three residents reviewed for ancillary services. The facility census was 58.Findings include:Review of Resident #19's medical record revealed an admission date of 07/18/25. Diagnoses included cellulitis of the lower limbs, back pain, osteoporosis, spinal stenosis, heart failure, chronic obstructive pulmonary disease (COPD), Type II diabetes, and glaucoma. Review of Resident #19's Minimum Data Set (MDS) assessment, dated 07/23/25, revealed a Brief Interview for Mental Status (BIMS) score of eight, indicating the resident was moderately cognitively impaired. Resident #19 required moderate assistance with toilet use, bathing, parts of dressing, and transfers. Resident #19 displayed no behaviors at the time of the review. The assessment noted Resident #19 had no mouth or facial pain, discomfort or difficulty chewing at the time of the review. Review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, family interview, and staff interview the facility failed to provide translation assistance or devices to aide in communication with residents. This affected one (#67) of three residents reviewed for communication. The facility census was 58.Findings include:Record review for Resident #67 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #67 included cholangitis, peripheral vascular disease, diabetes Type II, disease of the pancreas, pressure ulcer of sacrum stage two, and heart failure. Resident #67's Minimum Data Set (MDS) comprehensive admission assessment was in progress. Review of Resident #67's baseline care plan, dated 08/08/25, revealed a focus area for communication. Identified interventions included to provide a translator for communication and the translators would be the resident's family. Observation on 08/13/25 at 11:00 A.M. of Resident #67 revealed the resident was laying in her bed resting. No translation equipment or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to ensure used needles were properly disposed of. This affected one (#27) of one resident observed for insulin administration. The facility census was 58.Findings include:Observation on 08/13/25 at 7:55 A.M. of medication administration with Licensed Practical Nurse (LPN) #611 revealed LPN #611 prepared and administered insulin glargine and insulin aspart to Resident #27, as ordered. At the completion of administration, LPN #611 removed the needles from the insulin pens and disposed of them in Resident #27's bathroom trash can. Interview on 08/13/25 at 8:08 A.M. with LPN #611 confirmed she disposed of two insulin pen needles in Resident #27's bathroom trash can. Interview on 08/13/25 at 8:15 A.M. with Assistant Director of Nursing (ADON) #604 verified that insulin pen needles should be disposed of in a sharps container (one-way puncture resistant container) after use. Review of undated facility policy titled, Syringe and Needle Disposal, revealed needles would be placed in a one-way…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure nutritional needs were assessed and interventions were implemented timely for residents identified with nutritional problems. This affected one (#48) of four residents reviewed for nutrition. The facility census was 58.Findings include:Review of the medical record for Resident #48 revealed the resident was admitted on [DATE]. The resident transferred to the hospital on [DATE] and readmitted to the facility on [DATE]. Diagnoses included parkinsonism, myasthenia gravis, multi-system degeneration of the autonomic nervous system, dystonia, dysphagia, and need for assistance with personal care. Review of the Minimum Data Set (MDS) assessment, dated 07/16/25, revealed Resident #48 was moderately cognitively impaired and had no significant weight loss.Review of the care plan, dated 07/17/25, revealed Resident #48 was at risk for altered nutritional status and needed nutritional supplements. Interventions included providing and serving the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2025-08-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, staff interview, and review of the facility policy, the facility failed to ensure active physician orders for the administration of oxygen therapy and further failed to ensure oxygen tubing was dated. This affected three (#1, #3, and #10) of three residents reviewed for oxygen use. The facility census was 58. Findings include:1. Review of the medical record for Resident #1 revealed an admission date of 04/15/25. Diagnoses included chronic obstructive pulmonary disease (COPD) and a history of COVID-19. Review of the Minimum Data Set (MDS) assessment, accepted date of 08/14/25, revealed Resident #1 was cognitively intact and received oxygen therapy. Observations on 08/12/25 at 8:25 A.M. and at 4:45 P.M. revealed Resident #1 had a nasal cannula on, delivering oxygen at three liters per minute (lpm). Further observations revealed the oxygen tubing was not dated. Interview on 08/12/25 at approximately 5:10 P.M. with Assistant Director of Nursing (ADON) #604 verified Resident #1's oxygen tubing was not dated and it should have been. 2. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-18 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the pharmacy Monthly Medication Reviews (MMR), review of the pharmacy recommendations, staff interview and review of facility policy, the facility failed to ensure pharmacy recommendations were addressed by the physician in a timely manner. This affected two (#4 and #48) of five residents reviewed for unnecessary medications. The facility census was 58.Findings include: 1. Record review for Resident #4 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #4 included Parkinson's disease, diabetes Type two, heart disease, and brief psychotic disorder. Review of Resident #4's Minimum Data Set, (MDS), dated [DATE], revealed the resident had mildly impaired cognition. Review of the pharmacy MMRs revealed the pharmacist reviewed Resident #4's medications on 01/18/25, 02/08/25, and 03/09/25, and made recommendations to the physician. Further review of Resident #4's medical record and the pharmacy recommendations revealed no evidence of what the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of manufacturer instructions, the facility failed to ensure insulin pens were disinfected prior to attaching the needle. This affected one (#27) of one resident reviewed for insulin administration. The facility census was 58.Findings include:Observation on 08/13/25 at 7:55 A.M. revealed Licensed Practical Nurse (LPN) #611 prepared Insulin Glargine and insulin aspart for administration to Resident #27. LPN #611 attached a needle to each insulin pen, without disinfecting the rubber stoppers of the insulin pen tips prior to attaching the needed, and proceeded to administer the medications as ordered. Interview on 08/13/25 at 8:08 A.M. with LPN #611 confirmed she did not disinfect the rubber stoppers of the insulin pen tips prior to attaching the needles.Interview on 08/13/25 at 8:15 A.M. with Assistant Director of Nursing (ADON) #604 revealed the rubber stoppers of insulin pen tips should have been disinfected prior to attaching the needles.Review of the manufacturer instructions for the insulin aspart pen delivery system revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-02 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview, staff interview, and review of the facility policy the facility failed to notify a resident and their representative of a room change. This affected one resident, Resident #2, out of three residents reviewed for rooms changes. The current census is 55. Findings include: Record review for Resident #2 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #2 include acute respiratory failure with hypoxia, heart failure, diabetes type two, and absence of right lower leg. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had impaired cognition and had no behaviors during the assessment period. Further review of Resident #2's medical record including scanned documented, progress notes, and assessments revealed no evidence of any notification of a room change. Interview on 05/02/25 at 9:50 A.M. with Resident #2 revealed the resident was pleasantly confused. Resident #2 stated she was unsure of any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of the facility recipes, and review of the facility menus, the facility failed to follow menus as planned by not following recipes, by not using portioned serving utensils, by not offering all menu items to each resident, and by not offering the main meal before offering a nutritionally unequal alternative. This affected Resident #5 and Resident #34 and had the potential to affect all residents in House 2 (#6, #8, #20, #32, #33, #40, #42, #43, #46, #47, and #59) and House 3 (#1, #16, #18, #22, #26, #27, #37, #38, #48, and #49). The facility census was 58. Findings include: 1. Review of the medical record for Resident #5 revealed an admission date of 12/10/18 with diagnoses multiple sclerosis and type II diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5's level of cognition was not assessed. Resident #5 was on a therapeutic, mechanically altered diet and required maximal assistance with all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, review of the temperature logs, and review of facility policies, the facility failed to ensure refrigerator and dishwasher temperatures were monitored and documented, failed to ensure safe food storage, and failed to sanitize thermometers between food items. This had the potential to affect all residents in House 2 (#6, #8, #20, #32, #33, #34, #40, #42, #43, #46, #47, and #59) , House 4 (#3, #9, #12, #17, #19, #21, #25, #39, #41, #52, #156, and #60), and House 5 (#2, #4, #13, #23, #35, #51, #157, #158, #159, #160, and #161). The facility identified all residents in these houses received food from the kitchen. The facility census was 58. Findings include: Interview on 02/20/24 at 8:34 A.M. with State Tested Nurse Aide (STNA) #302 revealed she did not know the process for documenting refrigerator and freezer temperatures. Interview and observation on 02/20/24 at 8:42 A.M. with STNA #317, in House 2, confirmed two containers of food labeled for Resident #59 were undated. One container contained deviled eggs with liquid around the bottom of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and review of facility policy, the facility failed to ensure residents with indwelling catheters had their catheters managed in a dignified manner. This affected one (Resident #5) of two residents reviewed for catheter dignity. The facility identified three residents with indwelling catheters. In addition, the facility failed to provide a dignified dining experience to Resident #157 related to disposable dishware and utensils which had the potential to affect 11 additional residents in the 500 home (Residents #2, #4, #13, #23, #35, #51, #158, #159, #160, #161, and #162). The facility census was 58. Findings include: 1. Review of Resident #5's medical record revealed an admission date of 12/10/18. Diagnoses included multiple sclerosis, type II diabetes, schizoaffective disorder, major depressive disorder, and contractures of the right elbow, left elbow, right knee and left knee. Review of Resident #5's Minimum Data Set (MDS) dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to complete a significant change assessment in the Minimum Data Set (MDS) when a resident was started on hospice. This affected one resident (#17) of two residents reviewed for hospice services. The facility census was 58. Findings include: Record review for Resident #17 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #17 included anemia, dementia, chronic obstructive pulmonary disease, heart disease, and anxiety. Review of the Minimum Data Set (MDS) comprehensive assessments revealed there was no significant change assessments in the resident's medical records. Review of Resident #17's care plans dated 11/20/23 revealed the resident had a focus for hospice services relating to chronic obstructive pulmonary disease and dementia. Interventions were appropriate for the focus. Interview on 02/22/24 at 1:55 P.M. Licensed Practical Nurse (LPN) #311 revealed he was the facility's MDS nurse and responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure dependent residents received assistance with nail care. This affected one (#43) of one resident reviewed for nail care. The facility census was 58. Findings include: Review of the medical record for Resident #43 revealed an admission date of 07/02/22 with diagnoses of anxiety and depression. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #43 had impaired cognition and was dependent on staff for showering, bathing, and personal hygiene. Review of the current care plan for Resident #43 revealed she had an activities of daily life (ADL) deficit and required assistance from staff for care. An intervention included checking nail length, trimming and cleaning on bath day and as necessary. Observation on 02/20/24 at 9:58 A.M. revealed Resident #43 lying in bed. The fingernails on her right hand were irregular lengths and appeared discolored and to have debris under them. Observation on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and review of facility policy, the facility failed to ensure ordered pressure ulcer reduction interventions were implemented as ordered. This affected one resident (#5) of three residents reviewed for pressure ulcer prevention. The facility census was 58. Findings include: Review of Resident #5's medical record revealed an admission date of 12/10/18. Diagnoses included multiple sclerosis, type II diabetes, schizoaffective disorder, major depressive disorder, and contractures of the right elbow, left elbow, right knee and left knee. Reviewed of Resident #5's Minimum Data Set (MDS) dated [DATE] revealed Resident #5 had short and long term memory problem. Resident #5 was severely impaired with cognitive skills. Resident #5 required maximal assistance with all activities of daily living. Resident #5 was on hospice at the time of the review. Review of Resident #5's care plan revised 01/24/24 revealed supports and interventions for self-care deficit, risk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of video recordings, staff interview, record review, and review of a personnel file, the facility failed to appropriately transfer a resident using a mechanical lift. This affected one (#46) of one resident reviewed for transfers. The facility census was 58. Findings include: Review of the medical record for Resident #46 revealed an admission date of 01/20/23 with diagnoses of dementia and contractures of both knees. Review of the comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #46 was rarely/never understood and was dependent on staff for transfers. Review of the current care plan revealed Resident #46 required a mechanical lift with two staff for transfers. Further review revealed Resident #46 used an electronic video and/or audio monitoring device in her private room. Observation on 02/20/24 at approximately 10:40 A.M. revealed a sign inside Resident #46's door indicating voice and video recordings were in use. Review of video footage provided by the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the facilities bowel regime for constipation, the facility failed to ensure a resident received care and interventions for constipation. This affected one resident (#18) of two residents reviewed for bowel and bladder. The facility census was 58. Findings include: Review of Resident #18's medical record revealed an admission date of 05/22/20. Diagnoses included muscle weakness, symbolic dysfunction, constipation, dementia, major depressive disorder, anxiety disorder, insomnia, and restlessness and agitation. Review of Resident #18's Minimum Data Set (MDS) dated [DATE] revealed a brief interview for mental status (BIMS) score of eight, indicating Resident #18 was moderately cognitively impaired. Resident #18 was dependent on staff for toilet use, bathing, dressing and personal hygiene. Resident #18 displayed verbal behavioral symptoms directed toward others four to six days during the review period. Review of Resident #18's care plan revised 01/24/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure clarification was received and physician orders were implemented. This affected one resident (#19) of five residents reviewed for unnecessary medications. The facility census was 58. Findings include: Record review for Resident #19 revealed the resident was admitted to the facility on [DATE]. Diagnoses for Resident #19 include chronic respiratory failure, seizures, chronic kidney disease, and dementia with psychosis. Review of Resident #19's care plans dated 06/12/22 revealed a focus for impaired cognitive function related to dementia, short term memory loss and long term memory loss. Interventions include administer medications per physician order. Review of Resident #19's care plans dated 05/11/22 revealed a focus for antipsychotic medication use. Interventions include administer medications per physician order, consult with pharmacy and with physician to consider dosage reduction when clinically appropriate or at least…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure pharmacy recommended and physician approved laboratory (lab) orders were completed as recommended. This affected one resident (#5) of five residents reviewed for unnecessary medications. The facility census was 58. Findings include: Review of Resident #5's medical record revealed an admission date of 12/10/18. Diagnoses included multiple sclerosis, type II diabetes, schizoaffective disorder, major depressive disorder, and contractures of the right elbow, left elbow, right knee and left knee. Reviewed of Resident #5's Minimum Data Set (MDS) dated [DATE] revealed Resident #5 had short and long term memory problem. Resident #5 was severely impaired with cognitive skills. Resident #5 required maximal assistance with all activities of daily living. Resident #5 was on hospice at the time of the review. Review of Resident #5's care plan revised 01/24/24 revealed supports and interventions for self-care deficit, risk for falls, potential…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, record review, and review of the facility policy, the facility failed to ensure pharmacy recommendations for gradual dose reductions for psychotropic medications were addressed. This affected two (#43 and #19) of five residents reviewed for unnecessary medications. The facility census was 58. Findings include: 1. Review of the medical record for Resident #43 revealed an admission date of 07/02/22 with diagnoses of anxiety and depression. Resident #43 was under hospice care since 07/25/22. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #43 had impaired cognition and received antianxiety and antidepressant medications. Review of a physician order dated 07/25/22 revealed Resident #43 received lorazepam (an antianxiety medication) 0.5 milligrams (mg) one tablet by mouth every four hours as needed. Review of a physician order dated 11/11/22 revealed Resident #43 received buspirone (an antianxiety medication), 2.5 mg by mouth twice daily. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-22 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the policy for medication storage, the facility failed to ensure medication carts were secured and medications were placed in the medication cart. This affected two (Residents #29 and #34) of two residents observed for medication administration. The facility census was 58. Findings include: 1. Observation of medication pass on 02/20/24 at 4:00 P.M. with Licensed Practical Nurse (LPN) #366 with Resident #29, revealed LPN #366 prepared the correct amount of Humalog into the syringe. LPN #366 placed the Humalog on top of the medication cart. LPN #366 followed Resident #29 into his room and shut the door to inject his insulin in his abdomen. LPN #366 was not in direct sight of the medication cart which was not secured and the insulin was left on top of the medication cart. Interview with LPN#366 on 02/20/24 at 4:08 P.M. verified he left the medication of Humalog on top of the unsecured medication cart and should have put back into the cart and secured the cart. 2. Observation of medication pass on 02/20/24 at 4:44 P.M. with LPN #378…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-22 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and record review, the facility failed to ensure food intolerance's were honored at meals. This affected one (#5) of one resident reviewed for meal intolerance's. The facility census was 58. Findings include: Review of the medical record for Resident #5 revealed an admission date of 12/10/18 with diagnoses multiple sclerosis and type II diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5's level of cognition was not assessed. Resident #5 was on a therapeutic, mechanically altered diet and required maximal assistance with all activities of daily living. Resident #5 was on hospice at the time of the review. Review of the current physician order dated 01/08/24 revealed Resident #5 received regular diet with pureed texture and thin liquids. Review of the allergies documented in the electronic medical record for Resident #5 revealed lactose intolerance was added to his profile on 04/05/23. Review of the meal intake…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-12-29 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staffing schedules and staff interview, the facility failed to provide a Registered Nurse (RN) at least eight hours daily in the facility. This had the potential to affect all 49 of 49 residents in the facility. The facility census was 49. Findings include: Review of the staffing schedules revealed the facility did not have a RN work eight hours on 12/04/21, 12/05/21, 12/19/21 and 12/26/21. Interview on 12/29/21 at 12:15 P.M., with the DON verified the facility did not have a RN on duty eight hours on 12/04/21, 12/05/21, 12/19/21 and 12/26/21. The DON denied having a policy for staffing.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-12-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and policy review, the facility failed to provide urinary catheter care. This affected four (#3, #45, #48 and #145) of four residents reviewed for urinary catheters. The facility identified four residents with indwelling urinary catheters. The facility census was 49. Findings include: 1. Review of the medical record for Resident #3 revealed an admission date of 02/20/15. Diagnoses included unspecified dementia without behavioral disturbance, retention of urine, essential hypertension, major depressive disorder, recurrent, anxiety disorder, neuromuscular dysfunction of bladder and heart failure. Review of the quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #3 had moderate cognitive impairment with a Brief Interview Mental Status (BIMS) score of 13 out of 15. Resident #3 had an indwelling catheter and was always continent of bowel. Review of the care plan dated 09/18/17 revealed Resident #3 had a Foley urinary catheter related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, policy review, staff and resident interviews, the facility failed to provide a written copy of the baseline care plan to a resident. This affected one (#145) of three sampled residents reviewed for baseline care plans. The facility census was 49. Findings include: Review of the medical record for Resident #145 revealed an admission date of 12/26/21. Diagnoses included obstructive and reflux uropathy, osteoarthritis, malignant neoplasm of prostate, anemia in chronic kidney disease, and hydrocele. The Minimum Data Set had not been completed at this time. Further review revealed a baseline care plan dated 12/26/21 had been completed. There was no documentation that the resident received a copy of the baseline care plan. Interview on 12/29/21 at 12:52 P.M., with Resident #145 revealed he had not received a copy of his baseline care plan. Resident #145 stated he had not signed any type of care plan since he had been at the facility. Interview on 12/29/21 at 8:47 A.M., with Licensed Practical Nurse (LPN) #436 verified Resident #145 had not received a copy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and policy review, the facility failed to develop a comprehensive plan of care to address a resident's communication needs. This affected one (#27) of 15 residents reviewed for care planning. The facility census was 49. Findings include: Review of the medical record revealed Resident #27 was admitted on [DATE]. Diagnoses included hearing loss, asthma, major depressive disorder, and schizoaffective disorder. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #27 was moderately cognitively impaired. Review of the plan of care, revised 12/28/21, revealed Resident #27 had a communication problem related to poor hearing. Additionally, Resident #27 read lips, would do a thumbs up or down to indicate likes and dislikes. Interventions included using a thumbs up and down and a dry erase board. Observation on 12/27/21 at 10:28 A.M., of Resident #27 revealed the resident in bed watching television. A sign was hanging in the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview and policy review, the facility failed to provide dressing changes as ordered and apply compression stockings to the legs. This affected one (#145) of one resident reviewed for wound care and compression stockings. The facility census was 49. Findings include: Review of the medical record for Resident #145 revealed an admission date of 12/26/21. Diagnoses included obstructive and reflux uropathy, osteoarthritis, malignant neoplasm of prostate, anemia in chronic kidney disease, and hydrocele. The Minimum Data Set was not completed at this time. Review of the baseline care plan dated 12/26/21 revealed Resident #145 had no care plan to address wound care or application of compression stockings. Review of the hospital discharge physician orders dated 12/26/21 revealed Resident #145 had an order to cleanse abdomen and lower back with normal saline and place dry ABD pad daily, until no drainage then leave open to air one time a day for dressing change and compression sock to right lower extremity on in morning and off at night.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, staff interview and policy review, the facility failed to provide care and services for a resident's Peripheral Inserted Central Catheter (PICC) intravenous line. This affected one (#145) of one resident reviewed for intravenous therapy. The facility census was 49. Findings include: Review of the medical record for Resident #145 revealed an admission date of 12/26/21. Diagnoses included obstructive and reflux uropathy, osteoarthritis, malignant neoplasm of prostate, anemia in chronic kidney disease, and hydrocele. The Minimum Data Set was not completed at this time. Review of the care plan dated 12/26/21 revealed Resident #145 received Intravenous (IV) antibiotic therapy. Resident will not experience complications related to IV therapy. Change my IV primary and secondary tubing per protocol. Flush my peripheral, PICC (peripheral inserted central catheter), or midline per protocol. The care plan did not include interventions for wound care. Review of the hospital discharge physician orders dated 12/26/21 revealed Resident #145 had an order for heparin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review and staff interview, the facility failed to store oxygen tubing in a sanitary manner and failed to have a system in place to ensure oxygen tubing was changed regularly. This affected two (#2 and #42) of two residents reviewed for oxygen administration. The facility identified eight residents who received oxygen therapy. The facility census was 49. Findings include: 1. Review of the medical record for Resident #2 revealed an admission date of 04/21/18. Diagnoses included respiratory failure, cerebral infarction (stroke), type II diabetes, chronic obstructive pulmonary disease (COPD), and altered mental status. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was severely cognitively impaired. Review of the plan of care, initiated 03/27/19 revealed Resident #2 had oxygen therapy related to ineffective gas exchange. Interventions included oxygen via nasal prongs at 1-2 liters (L) as needed. Review of a physician order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, resident interview, staff interview and policy review, the facility failed to provide pain management to a resident. This affected one (#145) of two residents reviewed for pain management. The facility identified 30 residents that receive pain management. The facility census was 49. Findings include: Review of the medical record for Resident #145 revealed an admission date of 12/26/21. Diagnoses included obstructive and reflux uropathy, osteoarthritis, malignant neoplasm of prostate, anemia in chronic kidney disease, and hydrocele. The Minimum Data Set (MDS) assessment was not completed at this time. Review of the care plan dated 12/26/21 revealed the resident had pain related to osteoarthritis. The resident will verbalize adequate relief of pain or ability to cope with incompletely relieved pain within a reasonable amount of time after approach through the review date. Administer analgesia as per orders. Give one half hour before treatments or care. Anticipate the resident's need for pain relief and respond immediately to any complaint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of facility policy, the facility failed to reassess a resident for continued use of enabler bars according to the facility policy. This affected one (#2) of one resident reviewed for potential restraint. The facility census was 49. Findings include: Review of the medical record for Resident #2 revealed an admission date of 04/21/18. Diagnoses included respiratory failure, cerebral infarction (stroke), type II diabetes, chronic obstructive pulmonary disease (COPD), and altered mental status. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was severely cognitively impaired and required extensive two-person assistance with bed mobility and transfers. Review of the plan of care, revised 06/17/19, revealed Resident #2 had an Activities of Daily Living (ADL) mobility performance deficit related to diabetes, contractures to the bilateral lower extremities, and COPD. Interventions included bilateral side enabler bars…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-12-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation, staff interview, resident interview and policy review, the facility failed to provide an antibiotic and pain medication to a resident. This affected one (#145) of five residents reviewed for medication administration. The facility identified 30 residents that receive pain medications and two residents receive antibiotics. The facility census was 49. Findings include: Review of the medical record for Resident #145 revealed an admission date of 12/26/21. Diagnoses included obstructive and reflux uropathy, osteoarthritis, malignant neoplasm of prostate, anemia in chronic kidney disease, and hydrocele. The Minimum Data Set assessment was not completed at this time. Review of the discharge physician orders from the hospital dated 12/26/21 revealed an order for oxycodone-acetaminophen 5-325 milligram (mg) one tablet by mouth every six hours as needed for pain until 01/02/22, pregabalin 100 mg one tablet every eight hours for muscle pain and ceftriaxone sodium solution reconstituted two gram intravenous (IV) one time a day for infection until…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview and policy review, the facility failed to ensure a PRN (as needed) order for a psychotropic medication did not exceed 14 days and the facility failed to perform a quarterly Abnormal Involuntary Movement Scale (AIMS) assessment for a resident receiving psychotropic medication. This affected two (#24 and #36) of five residents reviewed for unnecessary medications. The facility identified 33 residents that receive psychotropic medications. The facility census was 49. Findings include: 1. Review of the medical record for Resident #24 revealed an admission date of 11/10/21. Diagnoses included weakness, essential hypertension, nonrheumatic mitral valve insufficiency, sick sinus syndrome, atrial flutter, presence of cardiac pacemaker, pulmonary hypertension, type 2 diabetes mellitus with diabetic neuropathy and unspecified dementia without behavioral disturbance. Review of the quarterly Minimum Data Set Assessment revealed Resident #24 had moderate cognitive impairment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-12-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation of medication supplies, manufacturer instruction reviews and staff interview, the facility failed to ensure open dates were marked on insulin products in use. This affected two (#23 and #17) of two resident's insulin medication observed . The facility identified 13 residents with orders for insulin administration. The census was 49. Findings include: 1. Review of the medical record for Resident #23 revealed an admission date of 12/19/20. Diagnoses included Type 2 diabetes mellitus. Review of physician orders for Resident #23 revealed they included an order dated 08/18/21, for Lantus (Basaglar) SoloStar 100 units per milliliter insulin solution pen injector, inject 22 units twice daily. Observation on 12/29/21 at 7:30 A.M., revealed the medication storage cart in House #1 contained two Basaglar (Lantus) 100 units per milliliter insulin Kwikpens for Resident #23, with one approximately three-quarters full and the other one approximately two-thirds full. Neither pen was marked with an open date. Interview during this observation with Registered Nurse #434 confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to OTTERBEIN SENIORLIFE — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 53.2-0.2 vs chain
Health inspection 3 of 53.0≈ chain avg
Staffing 3 of 53.2-0.2 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 19 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OTTERBEIN NEIGHBORHOODS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2016
OTTERBEIN HOMEOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 12/01/2021
GREEN, JAMESIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 11/21/2005
WILSON, JILLIndividualCORPORATE OFFICER; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 05/01/2009
FUNCTIONAL PATHWAYS OF TENNESSEE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2025
APP, LYNNIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
ARNOLD, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/03/2018
BARTLETT, VICTORIAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BAYLIFF, BECKYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BROWNSON, WILLIAMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BURKE, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
COLEMAN, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
FRALEY, RALPHIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
GLOSSER, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
HAZELBAKER, TOMASIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
IWUAGWU, CLETUSIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2018
SMIDDY, MEGANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/18/2023
VONDERHAAR, STEVEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BAKER, STEVEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, ABRAHAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, DANIELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/05/2025
GALBUT, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, ERICIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, ROBERTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
PARITZKY, JONATHANIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
ROMBRO, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
ZISEK, TODDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
POLARIS PHARMACY SERVICES OF OHIO LLCOrganizationADP OF THE SNFsince 12/01/2018

CMS files one row per role, so the 35 rows in the source record cover these 28 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.1M
Net patient revenuemost recent cost report
+3.8%
Operating marginrevenue minus expenses
$346K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 21%Medicare 4%Other / private 75%

This home reported $346K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$334per resident / day
operating cost
$10,149per month
≈ monthly operating cost
$347per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366354. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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