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Otterbein New Albany

6690 Liberation Way, New Albany, OH 43054 · Non profit - Corporation · 60 certified beds · (614) 981-6854 Medicare & Medicaid certified

Call the home — (614) 981-6854 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Jun 2026Resident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)2 actual-harm citations$23,980 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $23,980 in federal fines (most recent 2026-02-26)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
6100 N Hamilton Rd, 3rd 3b · (614) 293-3069 · Call to confirm hours
Pharmacy
5461 New Albany Rd W · (614) 939-4102 · Call to confirm hours
Grocery
5461 New Albany Rd W · (614) 939-4039 · Call to confirm hours
Park
5101 Swickard Woods Blvd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.1%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight5.6%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.8%0.2%0.9%typical
Long-stay residents with a urinary tract infection0.5%0.4%2.0%worse than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms9.8%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.1%3.2%3.3%typical
Long-stay residents whose ability to walk worsened8.7%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication22.7%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine96.0%94.5%95.3%typical
Long-stay residents with pressure ulcers3.6%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control21.5%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table12.9%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine39.7%75.6%79.4%worse
Short-stay residents rehospitalized after admission31.0%24.9%22.6%worse
Short-stay residents with an outpatient ER visit9.9%12.9%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.4%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
0.37U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 63% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.4%CMS range 45.1–72.351.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 5.5–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.2%CMS range 3.2–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.881.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.60
LPN hours/ resident / day
3.20
Aide hours/ resident / day
4.56
Total nurse hours/ resident / day
0.52
RN hoursweekends
41.0%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 57.1 residents a day — about 95% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.56 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.20 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.28 hrs/resident/day on weekends vs 4.67 on weekdays — 8% thinner on weekends. RN hours go from 0.86 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

7
deficiencies at the latest standard inspection (2026-02-26)
29
at the previous standard inspection (2024-08-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 12 most serious are shown; the remaining 50 are one tap away and print in full.

  • Actual harm · Gcited before2026-02-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review, the facility failed to timely assess, stage and provide treatment to a pressure ulcer that was identified on admission for a resident. Actual harm occurred on 12/30/25 when Resident #5's pressure ulcer had a documented decline after there was no documented wound assessment or measurements completed by the facility for 20 days. The stage of the pressure ulcer was not documented on admission and the ulcer became larger in size and was unstageable. This affected one resident (Resident # 5) of four residents reviewed for pressure ulcers The facility census was 60.Findings include:Record review revealed Resident # 5's was admitted on [DATE] with diagnoses including end stage renal disease on hemodialysis, uterine cancer, Diabetes Mellitus Type II, obstructive uropathy, depression and retroperitoneal hematoma. Review of Resident # 5's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 was cognitively intact. She required assistance from staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-05-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of self reported incidents (SRI), interview, and policy and procedure review, the facility failed to ensure residents received appropriate assistance with transfers and failed to ensure a sit to stand lift was used appropriately during a transfer. This affected two residents (#29 and #58) of five residents reviewed. The census was 56. Actual physical harm occurred to Resident #29 on 04/15/25 when staff failed to have the sling to the sit to stand lift applied appropriately under the resident during a transfer and the resident sustained bruising, a hematoma, fractured ribs resulting in the resident being transferred and admitted to the hospital with diagnoses of hematoma, bruising, rib fractures, and anemia from blood loss. The resident complained of increased pain as a result of the incident and was hospitalized for seven days for treatment following the incident. Actual physical harm occurred to Resident #58 on 02/22/25 when a Certified Nursing Assistant (CNA), without the use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility record review the facility failed to ensure temperatures were checked prior to serving food and failed to ensure food properly stored and labeled. This had the potential to affect 52 residents. The facility provided a list of two residents who receive nothing by mouth. The facility census was 54.Findings include:Review of the 300 building food log temperatures revealed temperatures were not documented on 06/17/26 for the lunch meal. Further review of the food temperature logs revealed temperatures were not completed 06/02/26, 06/03/16, 06/05/16, 06/06/16, 06/07/26, 06/09/26, and 06/10/26. The log revealed only dinner meal temperatures were checked for 06/11/26, 06/12/26, 06/13/26, and 06/14/26.Review of May 2026 food temperature logs, revealed temperatures were documented for only the dinner meal on 05/02/26, 05/03/26, 05/04/26, and 05/07/26. There were no documentated temperatures on 05/05/26 and 05/06/26.Interview with the Administrator on 06/17/26 at 3:15 P.M. confirmed Certified Nursing Assistants (CNA)'s should be checking meal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ddisputed · IDR2026-06-23 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, medical record review and facility policy review the facility failed to ensure Resident #2 was free from misappropriation. This affected one resident of one reviewed for misappropriation. The facility census was 54.Findings include:Review of Resident #2's medical record revealed an admission date of 05/18/26. Medical diagnoses include chronic obstructive pulmonary disease, Type II Diabetes without complications, and encounter for surgical aftercare following surgery of the skin and subcutaneous tissue.Review of Resident #2's Minimum Data Set (MDS) 3.0 dated 05/22/26 revealed a Brief Interview for Mental Status (BIMS) score of 15.Interview with Resident #2 on 06/23/26 at 10:53 A.M. revealed he would pursuade the CNA who transported him to an appointment to take him to a fast food restaurant and he would buy them food.Review of the facility's transportation log with the Administrator on 06/23/26 at 4:04 P.M. confirmed Resident #2 had been taken to the external appointments by facility staff.Interview with CNA #19 on 06/23/26 at 4:05 P.M. confirmed Resident #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-06-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility policy review the facility failed to ensure Resident #58 was provided with sufficient incontinence care. This affected one of three residents reviewed for incontinence care. The facility census was 54.Findings include:Review of Resident #58's medical record revealed an admission date of 07/27/2020. Medical diagnoses include unspecified dementia, hypertensive heart disease without heart failure, unspecified psychosis, contracture right hip, functional urinary incontinence, and bilateral nonexudative age-related macular degeneration bilateral early dry stage. Review of Resident #58's care plan dated revealed 07/31/23 confirms Resident #58 requires assistance to complete Activities of Daily Living ( ADL's). Review of Resident #58's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #58 had a Brief Interview for Mental Status (BIMS) score of 00 indicating severe cognitive impairment. Resident #58 was frequently incontinent of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, and facility policy review the facility failed to ensure Resident #58 was provided with a safe transfer using a hoyer lift. This affected one of three residents reviewed for Hoyer lift transfer. The facility census was 54.Findings include:Review of Resident #58's medical record revealed an admission date of 07/27/2020. Medical diagnoses include unspecified dementia, hypertensive heart disease without heart failure, unspecified psychosis, contracture right hip, functional urinary incontinence, and bilateral nonexudative age-related macular degeneration bilateral early dry stage. Review of Resident #58's care plan dated revealed 07/31/23 confirms Resident #58 required assistance to complete Activities of Daily Living (ADL's). Review of Resident #58's physician orders revealed an order for transfer with Hoyer lift dated 07/09/25. Review of Resident #58's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #58 had a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2026-02-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility policy review, the facility failed to store and date food appropriately. This had the potential to affect 36 (Residents #55, #70, #23, #25, #50, #11, #28, #1, #68, #41, #61, #69, #12, #37, #4, #18, #43, #6, #16, #59, #45, #9, #5, #29, #22, #36, #2, #20, #10, #40, #13, #39, #53, #17, #54, and #42) of 48 residents reviewed for food safety. Also, the facility failed to ensure hair restraints were in place when required. This had the potential to affect 12 (Residents #8, #38, #52, #31, #58, #56, #35, #60, #62, #67, #46, and #21) of 12 residents in house one. Finally, the facility failed to ensure all food preparation tools and equipment were fully cleaned and sanitized prior to use. This had the potential to affect four (Residents #67, #52, #12, and #59) of four residents who were identified as requiring altered textured diets in house one and house three. The census was 60.Findings Include:Observation on 02/23/26 at 8:18 A.M. revealed in house three refrigerator, the following items were not stored and/or dated correctly: glass pan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review, the facility failed to have a justified diagnosis for the use of a psychiatric medication. This affected one resident, (Resident #55), out of five residents reviewed for unnecessary medication. The facility census was 60.Findings include: Review of the medical record for Resident #55 revealed an admission date of 01/15/25 with diagnoses including but not limited to, anxiety (01/15/25), insomnia (01/15/25), major depressive disorder (03/20/25), unspecified dementia (03/20/25), and unspecified mood affective disorder (03/20/25). Review of Resident #55's physician orders on 02/24/26 revealed an order for Olanzapine (antipsychotic) five milligrams (mg) one tablet by mouth at hour of sleep for schizophrenia beginning 12/16/25, and Olanzapine 2.6 mg one tablet by mouth every day for schizophrenia beginning 12/17/25. Review of annual Minimum Data Set (MDS) 3.0 section C, dated 01/26/26, on 02/24/26 revealed a Brief Interview for Mental Status (BIMS) of nine. Further review under section I revealed no diagnosis of schizophrenia.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, pharmacy recommendation review, and interview, the facility failed to address pharmacy recommendations. This affected one resident (Resident #55) out of five reviewed for unnecessary medications. The facility census was 60.Findings include: Review of Resident #55's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, anxiety disorder, dementia, depression and hypertensive heart disease. Review of pharmacy recommendations for Resident #55 on revealed a pharmacy recommendation on 03/14/25 that stated the resident was admitted for m the hospital on [DATE]. The hospital records indicate the resident should be receiving Norvasc (used for high blood pressure) five milligrams (mg) every day. Please clarify the status of this medication. The recommendation did not have a response from the prescriber and had no documented followed up by the facility. Review of pharmacy recommendations for Resident #55 on revealed a pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to provide parameters for as needed pain medications. This affected one (Resident #39) of five residents reviewed for unnecessary medications. The census was 60.Findings Include:Resident #39 was admitted to the facility on [DATE]. His diagnoses were acute osteomyelitis, direct infection of right ankle, hypertensive heart and chronic kidney disease, Type II Diabetes, atrial fibrillation, sleep apnea, major depressive disorder, acute kidney failure, hyperlipidemia, hypertension, and pressure ulcer of sacral region (stage IV). Review of his minimum data set (MDS) assessment, dated 01/19/26, revealed he had a mild cognitive impairment. Review of Resident #39's physician orders found the following as needed pain medications orders: Oxycodone HCl (opioid) five milligrams (mg), one tablet every six hours as needed for pain; Oxycodone HCl five mg, two tablets every six hours as needed for pain; Acetaminophen (analgesic) 325…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, medical record review, staff interview, and facility policy review, the facility failed to ensure altered texture diets were prepared in a correct and safe manner. This affected one (Resident #67) of three residents reviewed for altered texture diets. The census was 60.Findings Include:Observation on 02/25/26 from 12:20 P.M. to 12:35 P.M. revealed Neighborhood Concierge (NC) #127 blended cooked chicken in a normal blender; not a food processor. NC #127 blended the chicken for about five to six minutes and then poured the contents into one portion bowl. NC #127 stated the blended chicken was to the standard she wanted it for pureed chicken. There were clear chunks and whole pieces of chicken observed in the bowl. The chicken was tasted by the surveyor and Dietitian #350 tasted the blended chicken it was confirmed the chicken was not to their standard for a pureed consistency. aResident #67 was admitted to the facility on [DATE]. Her diagnoses were encephalopathy, dysphagia, unspecified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to display proper Enhanced Barrier Precaution (EBP) signage. This affected two residents (Resident #23 and Resident #70). Furthermore, the facility failed to follow proper infection control procedures during dressing change for #39. This affected three residents of five reviewed for infection control. The facility census was 60.Findings include: 1.Review of Resident #23's medical record revealed an admission date of 01/06/26 with diagnoses that included but were not limited to hypertension, diabetes, and hyperlipidemia. Review of Resident #23's quarterly Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview of mental status score of 15 indicating the resident was cognitively intact. Further review of the MDS revealed the resident had a multidrug resistant organism and isolation/quarantine for an active infectious disease. Observation of Resident #23 on 02/23/26 at 11:25 A.M. revealed an EBP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · Fcited before2025-05-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to prepare, distribute and serve food following proper infection control. This had the potential to affect the 12 of 12 residents residing in House 6690. The census was 56. Findings include: On 05/12/25 observations in the kitchen between 11:50 A.M. and 12:16 P.M. revealed Certified Nurse Aide (CNA) #100 washed her hands, put her hair up in a hair net, then put on gloves, gathered baked beans and hot dogs, removed her gloves and put on new gloves without washing her hands. CNA #100 opened the hot dogs and placed them in a pan of water and puts on the stove. She removed her gloves and put on new gloves without washing her hands and opened the baked beans and placed them in a pan. CNA #100 then removed her gloves and washed her hands. At 12:12 P.M. CNA #100 again put on a hair net and then gloves without washing her hands, added brown sugar to the baked beans using her gloves, removed her gloves and her hair net and walked down the hall without washing her hands. At 12:16 P.M. observation revealed CNA #151 washed her hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview and facility policy and procedure review, the facility failed to follow physician orders for obtaining weekly weights to monitor weight gain related to congestive heart failure. This affected one resident (#29) of five resident record reviews. The census was 56. Findings included: Review of Resident #29's medical record revealed she was admitted to the facility on [DATE]. Diagnoses included multiple sclerosis, diabetes, atrial fibrillation, left above knee amputation, morbid obesity, non pressure ulcer of the left leg, lymphedema, chronic kidney disease and absence of right toes. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed her cognition was intact. She was independent with eating, required set up or clean up assistance with oral hygiene, substantial/maximal assistance with toileting, partial/moderate assistance for bathing/showering, and personal hygiene and supervision/touching assistance for turning and repositioning. She was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-21 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, review of facility menu, and review of a dietary initiative, the facility failed to follow the menus and recipes for meals. This had the potential to affect all residents with the exception of Resident #8 who the facility identified as not eating anything my mouth. The facility census was 52. Findings include: 1. Review of the menu for 08/13/24 revealed residents were to receive tuna salad on croissant (one each), half a cup of mixed vegetables, five to eight crackers and cheese, one orange push pop, and milk. Observation in House #400 on 08/13/24 of the lunch meal at 11:17 A.M. revealed State Tested Nurse Aide (STNA) #172 preparing tuna salad while not using any measuring utensils. Interview on 08/13/24 at 11:29 A.M. with STNA #172 revealed lunch would be tuna salad, crackers, cheese, and mixed vegetables. Observation on 08/13/24 at 12:05 P.M. revealed STNA #172 preparing resident meals. The meals included a small bowl of fruit, four to five slices…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation review of food storage temperature logs, and staff interview, the facility failed food was stored in a safe and sanitary manner. This had the potential to affect all 51 residents receiving food from the facility. The facility identified Resident #8 as eating nothing by mouth. The census was 52. Findings include: 1. Observation on 08/12/24 from 9:06 A.M. to 9:49 A.M., in House #300, revealed food debris was noted in both the pantry refrigerator and the kitchen refrigerator. Observation of the refrigerator in the pantry revealed it felt warm and the sensor connected to it read 72 degrees Fahrenheit (F). State Tested Nurse Aide (STNA) #126 pointed out the internal temperatures which indicated the refrigerator was 54 degrees F and the freezer was 24 degrees F. The refrigerator contained milk, eggs, cheese, coleslaw, and pasta salad. The freezer contained frozen vegetables, chicken, lasagnas, ground turkey, and pierogies, and these foods were starting to soften. Interview with STNA #126 at the time of the observation revealed the refrigerator was connected to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview and facility policy review, the facility failed to develop a comprehensive plan of care to address resident needs and conditions as required. This affected four (#13, #26, #35, and #42) of 25 sampled residents reviewed. The facility census was 52. Findings Include: 1. Review of the medical record for Resident #13 revealed an initial admission date of 05/05/22 with the latest readmission of 08/8/24. Diagnoses including but not limited to acute and chronic respiratory failure, chronic obstructive pulmonary disease (COPD), Parkinson's disease, restlessness and agitation, anxiety disorder, major depressive disorder, seizures, hypertension, hyperlipidemia, insomnia, dementia, and atrial fibrillation. Review of Resident #13's comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a severe cognitive deficit. Review of the mood and behavior revealed the resident displayed no behaviors, however had wandering behaviors. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and resident and staff interview, the facility failed to change and date oxygen tubing and supplies as ordered and failed to store respiratory equipment in a safe and sanitary manner. This affected four (#13, #42, #154, and #155) of seven residents reviewed for respiratory care. The census was 52. Findings Include: 1. Review of the medical record for Resident #154 revealed initial admission date 05/28/24 and re-admission date 08/01/24. Diagnoses included chronic obstructive pulmonary disease (COPD), chronic respiratory failure, and other diseases of the bronchus. Resident #154 had intact cognition and required limited assist from staff for activities of daily living (ADLs) tasks and medication administration. Review of the respiratory care plan for Resident #154 dated 05/31/24 revealed oxygen used as ordered and breathing treatments as ordered. Review of the physician orders for Resident #154 revealed an order dated 08/02/24 to change oxygen tubing weekly every night…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, and staff interview, the facility failed to maintain infection control during a dressing change, failed to implement enhanced barrier precautions, and failed to maintain sanitary placement of a urinary catheter bag. This affected seven (#8, #11, #25, #102, #103, #154, and #155) of eight residents reviewed for infection control practices. The facility census was 52. Findings Include: 1. Review of the medical record for Resident #8 revealed an admission date of 10/04/21 with the diagnoses including Down syndrome, obstructive sleep apnea, chronic respiratory failure, asthma, and stage four pressure injury to right buttock. Resident #8 was dependent for all care, personal hygiene needs, and administration of medications and treatments. Resident #8 had impaired cognition and required a wheelchair for mobility. Review of the physician orders for Resident #8 revealed an order dated 07/04/24 for a right ischial wound with instructions to change wound vacuum three times a week…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, staff interview, and facility policy review, the facility failed to provide residents with a dignified dining experience. This affected one (#46) of two residents reviewed for dignity. The facility census was 52. Findings include: Review of the medical record revealed Resident #46 was admitted to facility on 06/08/24 with diagnoses that included cerebral infarction, arteriovenous malformation of cerebral vessels, and chronic motor or vocal tic disorder. Review of a Minimum Data Set (MDS) assessment on 06/13/24 revealed Resident #46 needed substantial to maximal assistance with eating. Observation on 08/14/24 at 9:01 A.M. revealed State Tested Nurse Aide (STNA) #196 was standing while feeding Resident #46 his breakfast meal in his bed. Interview with STNA #196 on 08/14/24 at 9:01 A.M. confirmed STNA #196 was standing while feeding Resident #46. STNA #196 stated that on some occasions, Resident #46 had asked her to sit down while feeding him. Review of a facility document for senior lifestyle neighborhood standards for dining, approved…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and review of invoices, the facility failed to ensure residents had a means to contact staff members of needs and services that were individualized to the resident's needs. This affected one (#102) of one resident reviewed for call lights. The facility census was 52. Findings include: Review of the medical record for Resident #102 revealed an admission date of 07/19/24 with diagnoses including quadriplegia, type two diabetes mellitus, depression, atherosclerosis of other arteries, osteoarthritis, spinal stenosis, paroxysmal atrial fibrillation, and neuromuscular dysfunction of the bladder. Review of Resident #102's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #102 had moderately impaired cognition. Interview on 08/12/24 at 11:55 A.M. with Resident #102 revealed she was quadriplegic but could move her head. She reported the facility had not provided a call light for her to use and because of this she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, and medical record review, the facility failed to ensure residents were provided the right to chose their eating utensils to promote a homelike dining experience. This affected one (#21) of one residents reviewed for choices. The facility census was 52. Findings Include: Review of the medical record for Resident #21 revealed an initial admission date of 07/31/23 with the diagnoses including but not limited to dementia, colostomy, diabetes mellitus, hypertension, obstructive reflux uropathy, morbid obesity, malignant neoplasm of colon, and osteoarthritis. Review of Resident #21's comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a moderate cognitive deficit. Review of Resident #21's current plan of care revealed no care plan indicating the resident was not able to have a table knife at meals. Review of Resident #21's monthly physician orders for August 2024 identified orders dated 06/10/24 for the resident to receive a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident funds account review, medical record review, and staff interview, the facility failed to ensure residents were assisted with spending down their resident trust accounts once the balance reached $200 less than the Medicaid allowable limit. This deficient practice affected one resident (#43) of four residents reviewed for personal funds. The facility census was 52. Findings Include: Review of the medical record for Resident #43 revealed an admission date 08/18/23 with a diagnosis of Alzheimer's disease with late unset. Resident #43 had dual payer sources consisting of Medicaid and a commercial insurance. Review of Resident #43's document for resident fund management authorization and agreement to handle resident funds form dated 9/01/23, revealed the resident's account type was marked as non-transferable account which included no automatic transfer of deposits to pay for care cost. The form was signed by Resident #43's Power of Attorney (POA). Review of Resident #43's account statement dated 01/02/24 to 08/02/24 revealed several debits and credits on the account…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of maintenance logs, and staff interview, the facility failed to maintain a safe and homelike environment. This affected two (#31 and #36) of nine residents reviewed for environment. The facility census was 52. Findings include: 1. Review of the medical record revealed Resident #36 was admitted on [DATE] with diagnoses that included autistic disorder, heart failure, epilepsy, lack of coordination, insomnia, and anxiety. Observation on 08/13/24 at 3:41 P.M., 08/14/24 at 4:32 P.M., and 08/19/24 at 1:09 P.M. revealed Resident #36's room wall had paint chips missing from the wall in an area measuring seven inches long by eight inches wide, and the window frame next to Resident #36's bed had chipped wood along the bottom sill, exposing jagged sharp wood splinters. Interview with State Tested Nurse Aide (STNA) #77 on 08/15/24 at 2:57 P.M. confirmed that the bottom window sill next to Resident #36's bed was jagged and sharp. STNA #77 stated if there are maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and facility policy review, the facility failed to insure residents were free from physical restraints. This deficient practice affected one (#31) of one residents reviewed for physical restraints. The facility census was 52. Findings Include: Review of Resident #31's medical record revealed an admission date of 11/14/21 with diagnoses including dementia, anxiety, osteoarthritis, major depressive disorder, and history of falls. Resident #31 required assistance from staff for transfers and activities of daily living (ADLs) tasks and used a wheelchair for mobility. Resident #31 had impaired cognition and could be redirected during times of agitation. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #31 had delusions, was always incontinent of urine and bowel, and was at risk for skin impairment. Resident #31 had a Brief Interview of Mental Status (BIMS) score of zero out of 15 reflecting severely impaired cognition. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure Pre-admission Screening and Resident Review (PASARR) evaluations were updated upon determination or newly evident or possible serious mental disorders. This affected one (#4) of one reviewed for PASARR. The facility census was 52. Findings Include: Review of the medical record for Resident #4 revealed an initial admission date of 11/16/17 with the latest readmission of 02/26/24, and with the diagnoses including but not limited to bipolar disorder, morbid obesity, hypertension, dementia with anxiety, peripheral vascular disease, polyarthritis, cataracts, alcohol dependence with alcohol induced dementia, generalized muscle weakness, difficulty in walking, mixed incontinence, hyperlipidemia, low back pain, sensorineural hearing loss, osteoarthritis, dermatitis, and insomnia. A diagnoses of anxiety disorder was added on 04/24/23. Review of Resident #4's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and facility policy review, the facility failed to thoroughly assess residents for activity preferences, provide activities of resident interest, and failed to ensure activities were completed as planned. This affected three (#6, #42, and #103) of five residents reviewed for activities. The facility census was 52. Findings include: 1. Review of the medical record for Resident #103 revealed an admission date of 07/19/24 with diagnoses including quadriplegia, type two diabetes mellitus, depression, atherosclerosis of other arteries, osteoarthritis, spinal stenosis, paroxysmal atrial fibrillation, and neuromuscular dysfunction of the bladder. Review of Resident #103's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #103 had moderately impaired cognition. Review of Resident #103's plan of care revealed activities and activities preferences were not addressed. Review of Resident #103's activity screening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and medical record review, the facility failed to adequate assess and provide treatments for non-pressure skin injuries, and facility to provide treatment as ordered to prevent edema. This affected three (#13, #42, and #102) of 25 medical records reviewed for care. The facility census was 52. Findings include: 1. Review of the medical record for Resident #102 revealed an admission date of 07/23/24 with diagnoses including adult failure to thrive, hypertensive heart disease with heart failure, acute respiratory failure with hypoxia, and restlessness and agitation. Review of Resident #102's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed severely impaired cognition. Resident #102 had an indwelling catheter. Review of Resident #102's progress note dated 08/03/24 revealed Resident #102 obtained a skin tear following her daughter transferring her. The nurse assessed the area and identified a small skin tear to the left shin measuring 2.0 centimeters…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interview, medical record review, and review of a facility policy, the facility failed to ensure pressure ulcers were timely assessed and and monitored and failed to ensure treatments were administered as ordered. This affected one (#103) of six residents reviewed for pressure ulcers. The facility census was 52. Findings include: Review of the medical record for Resident #103 revealed an admission date of 07/19/24 with diagnoses including quadriplegia, type two diabetes mellitus, depression, atherosclerosis of other arteries, osteoarthritis, spinal stenosis, paroxysmal atrial fibrillation, and neuromuscular dysfunction of the bladder. Review of Resident #103's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #103 had moderately impaired cognition. The resident had one unstageable pressure ulcer (obscured full-thickness skin and tissue loss) and one stage four pressure ulcer (full-thickness skin and tissue loss). Review of Resident #103's admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to implement an effective intervention to reduce fall risk and determine effectiveness following a fall. This affected one (#4) of six residents reviewed for accidents. The facility census was 52. Findings Include: Review of the medical record for Resident #4 revealed an initial admission date of 11/16/17 with the latest readmission of 02/26/24. Diagnoses including but not limited to bipolar disorder, morbid obesity, hypertension, dementia with anxiety, peripheral vascular disease, polyarthritis, anxiety disorder, cataracts, alcohol dependence with alcohol induced dementia, generalized muscle weakness, difficulty in walking, mixed incontinence, hyperlipidemia, low back pain, sensorineural hearing loss, osteoarthritis, dermatitis and insomnia. Review of the plan of care dated 05/25/18 revealed Resident #4 was at risk for falls related to history of falls. Interventions included anticipate and meet needs, assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to comprehensively assess a Resident #42's bowel and bladder function and implement interventions and/or a program to restore function and prevent further decline in bowel and bladder function. Additionally, the facility failed to ensure Resident #11 and #102, with urinary catheters received appropriate and timely care of the catheter as ordered. This affected three (#11, #42, and #102) of six residents reviewed for bowel and bladder status and urinary catheters. The facility census was 52. Findings include: 1. Review of Resident #42's medical record revealed an initial admission date of 11/21/23 with the latest readmission of 02/16/24. Diagnoses including but not limited to Parkinson's disease, vascular dementia, abnormalities of gait and mobility, hypercholesterolemia, major depressive disorder, obstructive sleep apnea, benign neoplasm of peripheral nerves and autonomic nervous system, spinal stenosis, cervical disc disorder, adult failure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and facility policy review, the facility failed to obtain resident weighs as ordered, failed to thoroughly assess Resident #103's nutritional status and contributing factors to nutritional deficits, and failed to provided double portioned food items as ordered to prevent malnutrition/weight loss. Additionally, the facility failed to ensure supplements were provided to Resident #20 as ordered and failed to re-weigh the resident following a significant change to the resident's weight per (facility) policy. This affected two (#20 and #103) of six residents reviewed for nutrition. The facility census was 52. Findings include: 1. Review of the medical record for Resident #103 revealed an admission date of 07/19/24 with diagnoses including quadriplegia, type two diabetes mellitus, depression, atherosclerosis of other arteries, osteoarthritis, spinal stenosis, paroxysmal atrial fibrillation, and neuromuscular dysfunction of the bladder. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to timely address pharmacy recommendations. This affected two (#5 and #26) of five residents reviewed for unnecessary medications. The facility census was 52. Findings include: 1. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses that included dementia without behavior disturbance, severe protein calorie malnutrition, chronic obstructive pulmonary disease, depression, and adult failure to thrive. Review of Resident #5's medication regimen review (MRR) by the pharmacist on 02/08/24 noted the resident had been using the antidepressant Remeron 7.5 milligrams mg for approximately six months without an attempted gradual dose reduction (GDR) or documented contraindication to a GDR. The request was made to the physician to consider a trial medication discontinuation. The physician responded on 05/03/24 indicating the physician disagreed, and a GDR was contraindicated. An interview on 08/14/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to residents were appropriately monitored as ordered when administered medications. This affected two (#102 and #103) of five residents reviewed for unnecessary medications. The facility census was 52. Findings include: 1. Review of the medical record for Resident #103 revealed an admission date of 07/19/24 with diagnoses including quadriplegia, type two diabetes mellitus, depression, atherosclerosis of other arteries, osteoarthritis, spinal stenosis, paroxysmal atrial fibrillation, and neuromuscular dysfunction of the bladder. Review of Resident #103's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #103 had moderately impaired cognition. Review of Resident #103's plan of care dated 08/08/24 revealed Resident #103 had diabetes mellitus. Interventions included checking all of the body for breaks in skin, checking blood sugar as ordered, dietary consultation for nutritional regimen, discussing nutritional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to ensure residents were free from significant medication errors. This affected one (#26) of five residents reviewed for unnecessary medications and one (#6) of one residents reviewed for pain management. The facility census was 52. Findings include: 1. Review of the medical record for Resident #26 revealed an admission date of 07/27/22 with diagnoses including sepsis, cerebral infarction, hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, type two diabetes mellitus, major depressive disorder, peripheral vascular disease, muscle weakness, and hypothyroidism. Review of Resident #26's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #26 had intact cognition. Review of Resident #26's physician order dated 12/03/22 revealed an order for the blood pressure medication losartan potassium 25 mg one tablet by mouth one time a day for hypertension to be held for blood pressure less…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, and resident and staff interview, the facility failed to secure and store medications appropriately. This affected two (#25 and #44) of five residents observed during medication administration. The facility census was 52. Findings Include: 1. Review of the medical record for Resident #25 revealed admission date 08/06/24 with diagnoses including stomach cancer, adult failure to thrive, esophagus cancer, dysphalgia, and high blood pressure. Resident #25 required assistance from staff for activities of daily living (ADLs) tasks, medication administration, and personal hygiene care. Observation on 08/15/24 at 8:15 A.M., during medication administration for Resident #25, revealed several containers of opened medications sitting on the bedside table in the room including Flonase nasal spray 50 micrograms (mcg) dispensed from the pharmacy on 07/25/24 with expiration date 03/27, two bottles of Ofloxacin ear drops 0.3 percent (%) with one bottle's expiration date as 01/26 and the second bottle's expiration date as 03/25 (there was no open date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, staff interview, and review of a facility policy, the facility failed to timely obtain laboratory values as ordered. This affected two (#13 and #39) of five residents reviewed for urinary tract infections (UTI). The facility census was 52. Findings include: 1. Review of the medical record for Resident #13 revealed an initial admission date of 05/05/22 and readmission date of 08/08/24 with diagnoses including acute respiratory failure with hypoxia, chronic obstructive pulmonary disease, Parkinson's disease without dyskinesia, anxiety disorder, major depressive disorder, dementia, hemiplegia affecting left nondominant side, dysphagia, peripheral vascular disease, and epilepsy. Review of Resident #13's comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he had a severe cognitive impairment. Review of Resident #13's progress note dated 08/10/24 at 2:36 P.M. revealed the nurse informed Family Nurse Practitioner (FNP) #313 of the resident's unusual behavior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to report results of laboratory results in a timely manner. This affected two (#13 and #20) of 25 residents reviewed for laboratory values. The census was 52. Findings include: 1. Review of the medical record revealed Resident #20 was admitted to facility on 05/22/23 with diagnoses that included traumatic subdural hematoma, Parkinson's disease, heart failure, hemiplegia, hemiparesis, depressive disorder, and seizures. Review of Resident #20's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 01, indicative of severe impairment for daily decision making. Resident #20 received a substantial to maximal level of assistance with eating and had lost a significant amount of weight as of 07/02/24. Review of the nutrition progress note on 07/18/24 revealed Resident #20 lost a significant amount of weight, but that was now stabilized, with a weight range of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and resident and staff interview, the facility failed to ensure appetizing food was served to the resident. This affected one (#39) of 11 resident residing in House #300. The facility census was 52. Findings include: Interview on 08/12/24 at 9:49 A.M. with Resident #39 revealed the facility's green beans always tasted awful, like they had come straight from the can. Observation in House #300 on 08/14/24 a 12:47 P.M. revealed State Tested Nurse Aide (STNA) #126 was finishing preparing lunch. The residents were served soup, berries, a soft pretzel, green beans, and juice. After all meals were served at 1:39 P.M., a sample test tray was consumed. The green beans were noted to have no flavor and were rubbery. Interview on 08/14/24 at 1:39 P.M. with STNA #126 revealed the green beans had been warmed up from a can, and she only added a sprinkle of salt to the green beans because not everybody in the building liked pepper.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review, review of menus, staff interview, and review of a dietary initiative, the facility failed to ensure residents were served food items as ordered to meet their needs. This affected two (#33 and #102) of seven residents on a soft and bite sized diet. The facility census was 52. Findings include: Review of the medical record for Resident #33 revealed an admission date of 04/02/24 with diagnoses including paranoid schizophrenia, centrilobular emphysema, auditory and visual hallucinations, and hyperlipidemia. Review of Resident #33's physician order dated 06/27/24 revealed an order for a regular diet with a soft and bite sized texture. Review of the medical record for Resident #102 revealed an admission date of 07/23/24 with diagnoses including adult failure to thrive, hypertensive heart disease with heart failure, acute respiratory failure with hypoxia, and restlessness and agitation. Review of Resident #102's physician order dated 07/23/24 revealed an order for a regular diet with a soft and bite sized texture. Review of the lunch menu for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility failed to maintain a complete and accurate medical record. This affected two (#4 and #13) of 25 sampled residents. The facility census was 52. Findings Include: 1. Review of the medical record for Resident #4 revealed an initial admission date of 11/16/17 with the latest readmission of 02/26/24. Diagnoses included bipolar disorder, morbid obesity, hypertension, dementia with anxiety, peripheral vascular disease, polyarthritis, generalized muscle weakness, and difficulty in walking. Review of the fall investigation form dated 04/01/24 at 3:00 A.M. revealed Resident #4 was found in her doorway sitting on the floor. The resident reported she was walking and fell. Review of Resident #4's medical record revealed the fall occurrence on 04/01/24 at 3:00 A.M. was not documented in the resident's medical record. On 08/19/24 at 10:18 A.M., interview with Regional Nurse #350 verified the 04/01/24 fall was not documented in Resident #4's medical record. 2. Review of the medical record for Resident #13 revealed an initial admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to ensure residents receiving antibiotics were properly assessed prior to implementation of antibiotic therapy and antibiotics appropriately prescribed. This affected three (#4, #11, and #39) of five residents reviewed for urinary tract infections (UTI). The facility census was 52. Findings include: Review of the medical record for Resident #11 revealed an admission date of 12/05/23 with diagnoses including ulcerative colitis, hypertension, type two diabetes mellitus, neuromuscular dysfunction of the bladder, dysuria, and chronic pain. Review of Resident #11's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had moderately impaired cognition. Resident #11 had an indwelling catheter. Review of Resident #11's plan of care dated 12/06/23 revealed Resident #11 had an indwelling catheter related to neurogenic bladder. Removal was clinically contraindicated per the physician and the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-31 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility policy review, the facility failed to report and investigate an injury of unknown origin. This affected one (Resident #17) of one resident reviewed for injury of unknown origin. The facility census was 56. Findings include: Review of the medical record for Resident #17 revealed an admission date of 07/01/23 with diagnoses including unspecified severe protein calorie malnutrition, acute kidney failure, dementia, anxiety, depression, osteoporosis, repeated falls, and dislocated left shoulder. Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #17 had significant cognitive impairment with physical behaviors towards others. Resident #17 required extensive assistance of two persons for bed mobility, transfers and toileting. Resident #17 had no falls documented on the assessment. Review of the nursing progress notes for Resident #17 dated 09/08/23 at 11:30 A.M. revealed the State Tested Nursing Assistant (STNA) reported to the nurse that Resident #17 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to appropriately monitor all residents who had significant weight decline. This affected one (Resident #60) of three residents reviewed for nutrition. Census was 53. Findings Include: Review of the medical record revealed Resident #60 was admitted to the facility on [DATE]. Her diagnoses were degenerative disease of nervous system, congestive heart failure, cerebellar ataxia, hyperlipidemia, diabetes mellitus, anemia, osteoarthritis, polyneuropathy, primary open-angle glaucoma, bursitis, anxiety disorder, overactive bladder, major depressive disorder, shoulder lesion, non-toxic goiter, dementia, thyrotoxicosis, weakness, acquired absence of left breast and nipple, transient cerebral ischemic attack, respiratory failure, and hypokalemia. Review of her Minimum Data Set (MDS) assessment, dated 05/15/23, revealed she was cognitively intact. Review of Resident #60's weights, dated February 2023 to August 2023, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-07-25 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, observations, medical record review, and facility policy review, the facility failed to implement infection control practices to prevent the potential spread of illness, related to hand hygiene, glove use, personal protective equipment, and tuberculosis screening. This had the potential to affect all 12 residents in House Two (Resident #7, #8, #10, #15, #21, #26, #34, #41, #43, #44, #49, and #103), four residents (Resident #5, #17, #36, and #52) of four residents reviewed for infection control, with the potential to affect all 56 residents residing in the facility. Findings include: 1. Review of the medical record for Resident #5 revealed an admission date of 04/09/22 with diagnoses including congestive heart failure (CHF), type 2 diabetes (DM2), acute myocardial infarction (MI), atrial fibrillation (a-fib), hypertension (HTN), hyperlipidemia (HLD), and acute and chronic respiratory failure with hypoxia. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 04/16/22, revealed the resident had impaired cognition with a Brief Interview of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-25 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, observations, medical record review, and facility policy review, the facility failed to ensure resident call lights/pendants were within reach. This affected five residents (Resident #4, #24, #17, #52, and #203) of five reviewed for accomodation of needs. Findings include: 1. Review of the medical record for Resident #17 revealed an admission date of 10/24/17 with diagnoses including fracture of the right tibia shaft, protein-calorie malnutrition, Alzheimer's disease, osteoarthritis, lumbar region intervertebral disc degeneration, dementia, need for assistance with personal care, unsteadiness on her feet, mood disorder, and muscle weakness. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 04/26/22, revealed the resident had impaired cognition with a Brief Interview of Mental Status (BIMS) score of zero out of 15 (severe cognitive impairment). The resident required extensive to total assistance of one to two staff members for all Activities of daily Living (ADL's) including eating. Review of the plan of care dated 07/19/22 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-25 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility policy review, the facility failed ensure newly hired employees had a criminal background check prior to beginning to work in the facility. This had the potential to affect all 56 residents residing in the facility. Findings include: Review of personnel files with Human Resource #265 on 07/21/22 at approximately 3:00 P.M. revealed Maintenance #238 was hired on 06/09/22, Assistant Director of Nursing (ADON) #239 was hired on 07/14/21, Temporary Nurse Aide (TNA) #235 was hired on 05/05/22, and TPN #256 was hired on 03/25/22. He also confirmed the facility did not have documented evidence a criminal back ground check was completed for those identified employees. Interview on 07/21/22 at approximately 3:11 P.M. with Director of Nursing revealed if the personnel files did not contain the criminal background checks, the facility was not able to provide evidence the checks were completed. Review of the facility policy titled,Abuse, Neglect, Exploitation, and Misappropriation of Resident Property, dated 12/06/16, revealed the policy of the facility was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-25 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, resident interview, observations, and facility policy review, the facility failed to sufficiently staff house three to meet the needs of residents. This affected all 12 residents (Resident #4, #5, #6, #9, #17, #24, #30, #36, #38, #52, #203, and #204) of 12 residents residing in House Three. Findings include: Review of the facility assessment revised 01/01/22 revealed the general staffing plan to ensure the facility had sufficient staff to meet the needs of the residents at any given time, consider if and how the degree of fluctuation in the census, and acuity levels impact staffing needs. The staffing plan included one director of nursing (DON), one assistant director of nursing (ADON), one minimum data set (MDS) nurse, who were all full time on days, two floor nurses on days and on nights, 10 elder assistants (EA) on days and evenings and five EA's on nightshift, a business office Manger (BOM), quality of life coordinator full time on days, housing coordinator full time on days, maintenance full time on days, a coach full time on days, and a guide full…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-07-25 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, staff interviews, and facility meal schedule review, the facility failed to provide an adequate number of dietary staff to ensure food was delivered/served in a palatable and appetizing manner. This had the potential to affect 12 (Residents #4, #5, #6, #9, #17 #24, #30, #36, #38, #52, #203, and #204) of 35 residents observed for meal service. Findings Include: Observations on 07/20/22 from 11:45 A.M. to 12:55 P.M., revealed Elder Assistant (EA) #301 was only staff preparing and cooking all the food items for residents in the 300 house. During the food preparation and cooking period, no residents were being served food, because she was responsible for continuing to cook all the resident food and prepare side dishes, including beginning stages of cutting a watermelon. At 12:25 P.M., Dietitian #300 stepped in and assisted EA #301 with cutting the watermelon so she could finish preparing and cooking the hamburgers, baked beans and french fries. At 11:55 A.M., 12:24 P.M., and 12:46 P.M., Resident #301 told staff that was walking around her that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-25 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Observations, resident interview, staff interviews, and facility policy review, the facility failed to serve food at a safe and appetizing temperature. This had to the potential to affect 12 (Residents #4, #5, #6, #9, #17 #24, #30, #36, #38, #52, #203, and #204) of 35 residents observed as being served meals. Findings Include: Observations on 07/20/22, starting at 11:45 A.M., revealed Elder Assistant (EA) #301 started to cook lunch, which included hamburgers, baked beans, and french fries. At 12:12 P.M., the first seven hamburgers were completed and the cooking temperatures were between 172 and 187 degrees Fahrenheit. The hamburgers were placed on a dinner plate and put into the microwave. At 12:34 P.M., seven more hamburgers were cooked, with cooking temperatures being between 164 and 180 degrees. They were placed on top of the already cooked hamburgers that were on the dinner plate. All of them were then covered with aluminum foil and placed on the kitchen counter. At 12:43 P.M., the french fries were taken out of the oven and placed on the stove and kitchen counter; no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-07-25 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and facility policy review, the facility failed to properly store and date foods and failed to use appropriate hand hygiene while serving a lunch meal. The deficient practices had the potential to affect all 24 residents who resided in the 200 and 300 houses (Residents #4, 6, 7, 8, 9, 10, 15, 17, 21, 24, 26, 30, 34, 36, 38, 41, 43, 44, 49, 52, 103, 203, 204, and 312) and nine residents (Residents #45, 46, 153, 154, 155, 156, 157, 158, and 159) who resided in 500 house. One resident (Resident #39) in 500 house was on a nothing by mouth (NPO) diet. Findings Include: Observation of Elder Assistant (EA) #249 on 07/18/22 from 12:06 P.M. to 12:14 P.M. serving lunch in the 500 house showed EA #249 wearing gloves. The EA opened the plastic bag of submarine buns with her gloved hands, reached into the bag, and grabbed a bun from the bag. The EA placed the bun on a plate with her gloved hands. The EA was then observed touching the handle on the pot holding the meatballs and marinara sauce and the serving spoon. The EA picked up the plate with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, observations, medical record review, and facility policy review, the facility failed to store an indwelling catheter bag and provide incontinence care in a dignified manner per facility policy for Resident #5. This affected one resident (Resident #5) of one resident reviewed for urinary catheters. Findings include: Review of the medical record for Resident #5 revealed an admission date of 04/09/22 with diagnoses including neuromuscular dysfunction of the bladder. Review of the physician orders for July revealed an order dated 04/15/22 to change the residents urinary catheter (16 french (fr) with a 30 ml balloon) as needed for a neurogenic bladder, to change the urinary catheter bag, tubing, and graduate weekly and to provide urinary catheter care each shift. Further review of the orders revealed orders dated 07/01/22 for 30-60 milliliter (ml) irrigation of the residents catheter with normal saline as needed for patency and for the residents catheter to be changed as needed for obstruction. Review of the comprehensive Minimum Data Set (MDS) assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-25 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review, the facility failed to notify the physician of a change in condition for Resident #46. The deficient practice affected one resident (Resident #46) of one reviewed for change of condition. The facility census was 58. Findings Include: Review of the medical record for Resident #46 revealed an original admission date on 04/15/22. The resident was hospitalized on [DATE] and had a readmission date on 06/20/22. Medical diagnoses included benign neoplasm of cerebral meninges, non-traumatic subarachnoid hemorrhage, encephalopathy, sepsis (06/20/22), Type II Diabetes Mellitus, personal history of irradiation, other seizures, and unspecified symptoms involving cognitive functions and awareness. Review of the nurse's notes in May 2022 revealed on 05/22/22 at 6:35 P.M., Resident #46 was noted with right side facial swelling and upon palpitation it was hard and warm. Lungs were not clear and sounded congested. Vital signs were: blood pressure 162/95, pulse 104,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of minimum data set (MDS) assessments, staff interview, and facility policy review, the facility failed to ensure MDS assessments were completed accurately for two residents (Residents #2 and #55). The deficient practice affected two (Residents #2 and #55) of two residents reviewed for accurate assessments. Findings Include: 1. Review of the medical record for Resident #2 revealed an admission date on 01/15/22 with medical diagnoses including dementia without behavioral disturbance, type II diabetes mellitus with hyperglycemia, major depressive disorder, and anxiety disorder. Review of the the physician orders for July 2022 revealed Resident #2 had orders for Seroquel (an antipsychotic) 50 milligrams (mg) daily dated 02/10/22 and Seroquel 100 mg daily at night dated 02/09/22. Review of the Medication Administration Record (MAR) for May, June, and July 2022 revealed Resident #2 was administered Seroquel twice daily as ordered. Review of the quarterly Minimum Data Set (MDS) 3.0…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, medical record review, resident interviews, staff interviews, facility policy review, and resident council minutes review, the facility failed to offer activities to meet the residents needs and preferences. This affected one resident (Resident #5) of three residents reviewed for activities. The census was 56. Findings Include: Review of the medical record for Resident #5 revealed an admission date of 04/09/22 with diagnoses including congestive heart failure (CHF) and acute and chronic respiratory failure with hypoxia. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 04/16/22, revealed the resident had impaired cognition with a Brief Interview of Mental Status (BIMS) score of nine out of 15 (moderate cognitive impairment). The resident required extensive to total assistance of two or more staff for all Activities of daily Living (ADL's). Review of the physician orders for July revealed an order dated 04/09/22 for permission for the resident to participate in on and off campus activities. Review of the plan of care dated 04/09/22 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interview, record review, and facility policy review, the facility failed to monitor bruising on Resident #46's bilateral legs. The deficient practice affected one resident (Resident #46) of one resident reviewed for bruising/skin. Findings Include: Review of the medical record for Resident #46 revealed an original admission date on 04/15/22 and readmission date on 06/20/22 with medical diagnoses including benign neoplasm of cerebral meninges, non-traumatic subarachnoid hemorrhage, encephalopathy, sepsis, type II diabetes mellitus, personal history of irradiation, other seizures, and unspecified symptoms involving cognitive functions and awareness. Review of the readmission skin assessment dated [DATE] revealed Resident #46 did not have any bruising on her legs noted on the assessment. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #46 was rarely or never understood. Per the staff assessment, the resident had severely impaired cognition.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, record review, and facility policy review, the facility failed to timely investigate a fall with major injury and failed to complete neurochecks per facility protocol for Resident #2. The deficient practice affected one resident (Resident #2) of two residents reviewed for accidents. Findings Include: Review of the medical record for Resident #2 revealed an admission date on 01/15/22. Medical diagnoses included dementia without behavioral disturbance, type II diabetes mellitus with hyperglycemia, major depressive disorder, anxiety disorder, and shortness of breath (SOB). Review of the fall risk assessments dated 01/15/22, 03/31/22, and 06/24/22 revealed the resident was at risk for falls. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #2 was rarely or never understood. Per staff assessment, Resident #2 had severely impaired cognition. Resident #2 required extensive assistance from one staff for most Activities of Daily Living…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, resident interview, observations, medical record review, facility policy review, the facility failed to ensure Resident #4 and Resident #17 received nutritional supplements as ordered. This affected two Residents (#4 and #17) of two residents reviewed for nutrition. Findings include: 1. Review of the medical record for Resident #4 revealed an initial admission date of 08/18/15 and a re-entry date of 03/23/20 with diagnoses including anemia and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment, dated 07/01/22, revealed the resident was rarely/never understood, had long and short-term memory problems, and was moderately cognitively impaired. The resident required extensive assistance of two or more staff for all Activities of daily Living (ADL's). Review of the plan of care dated 07/07/22 revealed the resident had congestive heart failure with a risk for breathing issues, edema, and weight fluctuations. Interventions included monitoring cardiac status, check breath sounds, and monitor/document labored breathing and/or the use of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, resident interview, observations, medical record review, facility policy review, the facility failed to ensure oxygen (O2) was administered, stored, labeled, and dated properly. This affected three residents (Resident #4, #5, and #52) of three residents reviewed for respiratory care. Findings include: 1. Review of the medical record for Resident #5 revealed an admission date of 04/09/22 with diagnoses including congestive heart failure (CHF) and acute and chronic respiratory failure with hypoxia. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 04/16/22, revealed the resident had impaired cognition with a Brief Interview of Mental Status (BIMS) score of nine out of 15 (moderate cognitive impairment). The resident required extensive to total assistance of two or more staff for all Activities of daily Living (ADL's). Further review of the MDS revealed the resident received oxygen therapy. Review of the plan of care dated 04/09/22 revealed Resident #5 had alteration in her respiratory status related to acute/chronic respiratory failure.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-07-25 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to timely and adequately review pharmacy recommendations. This affected one (Resident #48) of five residents reviewed for unnecessary medications. Findings Include: Resident #48 was admitted to the facility on [DATE] with diagnoses including pain in left knee, muscle weakness, difficulty in walking, type II diabetes, hypertension, lymphedema, anxiety disorder, Alzheimer's disease, major depressive disorder, dementia, and cognitive communication deficit. Review of Resident #48's Minimum Data Set (MDS) assessment, dated 07/01/22, revealed she had a significant cognitive impairment. Review of Resident #48 medical records revealed a pharmacy recommendation made on 09/07/21 to review Duloxetine 60 milligrams (mg) for a gradual dose reduction (GDR). Physician disagreed with the recommendation with the justification of follows psych. It was signed by the physician on 09/09/21. Facility psychiatrist made a progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-07-25 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to provide proper justification for the use of psychotropic medications. This affected two residents (Resident #2, and Resident #48) of five residents reviewed for unnecessary medications. The census was 56. Findings Include: 1. Resident #48 was admitted to the facility on [DATE]. Her diagnoses were pain in left knee, muscle weakness, difficulty in walking, type II diabetes, hypertension, lymphedema, anxiety disorder, Alzheimer's disease, major depressive disorder, dementia, and cognitive communication deficit. Review of her Minimum Data Set (MDS) assessment, dated 07/01/22, revealed she had a significant cognitive impairment. Review of Resident #48 medical records revealed a physician order for Zyprexa (antipsychotic medication) 2.5 milligrams (mg). The justification documented for this medication was dementia with psychosis. Review of Resident #48 diagnoses list and medical record, revealed she did not have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-08-21 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review and staff interview, the facility failed to provide 12 hours of annual in-services for state tested nurse aides (STNAs) as required. This affected two (STNA #45 and STNA #71) out of nine employee records reviewed. This had the potential to affect all 52 residents in the facility. The census was 52 residents. Findings include: 1. Review of STNA #45's personnel record revealed a hired date of 11/02/15. The personnel file for STNA #45 did not include proof of twelve hours of annual in-services for STNAs. An interview on 08/19/24 at 1:51 P.M. with Coach #200 confirmed STNA #45 did not have 12 hours of in-services on an annual basis. Coach #200 confirmed STNA #45 received one hour and 45 of in-services in a twelve-month period. 2. Review of STNA #71's personal file revealed a hire date 09/16/22. Further review revealed the required 12-hour yearly in-services for STNAs had not been completed for the last year. Interview on 08/19/24 at 1:09 P.M. with the Administrator revealed the facility used a system which was a computerized educational program to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$23,980 in federal fines across 1 penalty.

  • $23,980 — penalty dated 2026-02-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to OTTERBEIN SENIORLIFE — 20 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.2-1.2 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 4 of 53.2+0.8 vs chain
Quality measures 3 of 54.1-1.1 vs chain
The other 19 homes this chain runs (chain average 3.2★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
OTTERBEIN NEIGHBORHOODS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2016
OTTERBEIN HOMEOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 12/01/2021
ARNOLD, DANIELIndividualCORPORATE OFFICERsince 09/03/2021
GREEN, JAMESIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 11/21/2005
HAWKINS, RITAIndividualCORPORATE OFFICERsince 07/01/2014
WILSON, JILLIndividualCORPORATE OFFICERsince 05/01/2009
FUNCTIONAL PATHWAYS OF TENNESSEE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/03/2025
APP, LYNNIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BARTLETT, VICTORIAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BARTON, MARY BETHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/16/2024
BAYLIFF, BECKYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BROWNSON, WILLIAMIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BURKE, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
COLEMAN, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
FRALEY, RALPHIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
GLOSSER, HEIDIIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
HAZELBAKER, TOMASIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
PARIKH, RIPALIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/01/2021
VONDERHAAR, STEVEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/01/2021
BAKER, STEVEIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, ABRAHAMIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, DANIELIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/06/2025
GALBUT, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
GALBUT, ERICIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/06/2025
GALBUT, ROBERTIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
PARITZKY, JONATHANIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
ROMBRO, DAVIDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
ZISEK, TODDIndividualINDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFsince 04/04/2025
POLARIS PHARMACY SERVICES OF OHIO LLCOrganizationADP OF THE SNFsince 12/01/2018

CMS files one row per role, so the 35 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.6M
Net patient revenuemost recent cost report
-6.2%
Operating marginrevenue minus expenses
$335K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 20%Medicare 6%Other / private 74%

This home reported $335K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$350per resident / day
operating cost
$10,653per month
≈ monthly operating cost
$330per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366424. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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