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Cypress at Lake Providence

5976 Us-65 North, Lake Providence, LA 71254 · For profit - Corporation · 108 certified beds · (318) 559-2248 Medicare & Medicaid certified

Call the home — (318) 559-2248 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0607) — most recent Apr 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$74,456 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (69) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $74,456 in federal fines (most recent 2025-04-01)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (68%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
505 Lake St · (318) 559-3303 · Call to confirm hours
Pharmacy
405 Lake St · (318) 559-2400 · Call to confirm hours
Grocery
217 N Hood St · (318) 559-2541 · Call to confirm hours
Park
James · (318) 428-3276 · Typically dawn to dusk
Place of worship
170 Hollybrook Rd · (318) 417-8685

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.9%17.8%15.4%better
Long-stay residents who lose too much weight0.0%5.2%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder1.1%1.2%0.9%worse
Long-stay residents with a urinary tract infection3.8%2.1%2.0%worse
Long-stay residents with depressive symptoms3.6%2.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury3.7%3.5%3.3%typical
Long-stay residents whose ability to walk worsened18.2%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication17.3%23.2%18.9%typical
Long-stay residents given the seasonal flu vaccine94.8%94.9%95.3%typical
Long-stay residents with pressure ulcers7.1%5.6%4.7%worse
Long-stay residents with worsening bladder/bowel control14.9%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table36.5%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication8.1%3.1%1.4%worse than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine12.5%76.3%79.4%worse
Short-stay residents rehospitalized after admission36.0%28.0%22.6%worse
Short-stay residents with an outpatient ER visit28.6%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days4.942.561.67worse
Long-stay outpatient ER visits per 1,000 resident days5.452.741.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.6%U.S. median 10.7%
Went back to hospital
0.32U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 53% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 7.8–16.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified92.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.261.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.22
RN hours/ resident / day
0.74
LPN hours/ resident / day
1.63
Aide hours/ resident / day
2.59
Total nurse hours/ resident / day
0.14
RN hoursweekends
68.1%
Total nursing turnover
100.0%
RN turnover

How full it usually is: this home is certified for 108 beds and averages 67.7 residents a day — about 63% occupied, or roughly 40 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.59 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.22 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.11 hrs/resident/day on weekends vs 2.79 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.25 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23
deficiencies at the latest standard inspection (2025-05-21)
18
at the previous standard inspection (2024-05-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

69 citations, most serious first. The 13 most serious are shown; the remaining 56 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-04-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to protect the resident's right to be free from sexual abuse by another resident for 1 (#1) of 4 (#1, #2, #3, #4) sampled residents. The facility failed to protect resident #1 from being sexually abused by resident #2. The facility failed to provide 1:1 (one to one) supervision to resident #2 after an allegation of sexual abuse. This deficient practice resulted in an Immediate Jeopardy situation on 03/15/2025 at 12:33 a.m. when resident #2 returned to the facility and was not monitored 1:1. Resident #1 alleged resident #2 entered her room and touched her breast on 03/14/2025 at 10:44 p.m. Resident #2 was removed from the facility by law enforcement and returned on 03/15/2025 at 12:33 a.m. Resident #2 was placed on 1:1 observation at that time. The facility failed to implement the 1:1 observation; therefore resident #2 entered resident #1's room a second time on 03/15/2025 at 4:47 a.m. and resident #1 alleged resident #2 touched her genitals…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2025-04-01 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record reviews, the facility failed to ensure it implemented written policies and procedures that prohibited the abuse of residents for 1 (#1) of 4 (#1, #2, #3, #4) sampled residents. The facility failed to implement their Abuse and One to One Monitoring policies. The facility failed to provide one to one (1:1) supervision to resident #2 after an allegation of sexual abuse. This deficient practice resulted in an Immediate Jeopardy situation on 03/15/2025 at 12:33 a.m. when resident #2 returned to the facility and was not monitored 1:1. Resident #1 alleged resident #2 entered her room and touched her breast on 03/14/2025 at 10:44 p.m. Resident #2 was removed from the facility by law enforcement and returned on 03/15/2025 at 12:33 a.m. Resident #2 was placed on 1:1 observation at that time. The facility failed to implement the one to one observation; therefore resident #2 entered resident #1's room a second time on 03/15/2025 at 4:47 a.m. and resident #1 alleged resident #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-05-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews the facility failed to protect a residents' right to be free from physical and psychosocial abuse by a Certified Nursing Assistant (CNA) for 1 (#16) of 4 (#10, #16, #63, and #73) residents reviewed for abuse. The deficient practice resulted in an actual harm for resident #16 (who was cognitively impaired) on 04/28/2024 during the day shift between 6:00 a.m. - 2:00 p.m. when S4CNA was observed by S5CNA and S6CNA punching resident #16 in the face, chest and side several times with a closed fist. Even though there was no significant decline in mental or physical functioning, it can be determined that the reasonable person would have experienced severe psychosocial harm as a result of the physical abuse, since a reasonable person would not expect to be treated in this manner in her own home or health care facility. Findings: Review of the facility's policy and procedure for Freedom from Abuse, Neglect and Exploitation dated 03/2023 revealed: Purpose: To keep…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to maintain a safe, clean, comfortable and homelike environment for 2 (#2 and #3) of 3 sampled residents reviewed for environmental concerns. The facility failed to ensure: 1) Resident #2's bed frame, bed rails, over-bed table, air conditioner, and nightstand were kept clean and in good repair; and 2) Resident #3's bed frame, bed rails, over-bed table, and floor were kept clean and in good repair. Findings:Resident #2 Review of Resident #2's record revealed an admit date of 10/31/2024 with diagnoses including schizoaffective disorder, legal blindness, type 2 diabetes mellitus, peripheral vascular disease, seizures, and depression. Review of the Quarterly MDS assessment dated [DATE] revealed Resident #2 had a BIMS score of 15 which indicated no cognitive impairment. On 03/11/2026 at 9:50 a.m., dirt and grime were observed on Resident #2's bed frame, bed rails, over bed table frame, and top of her nightstand. Further observation also revealed the top drawer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0552 — pattern
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #3 Review of the medical record for Resident #3 revealed an admission date of 01/14/2009 with diagnoses that included cerebral infarction, diabetes mellitus with diabetic neuropathy, chronic obstructive pulmonary disease, psychosis, schizophrenia, and major depressive disorder. Review of the quarterly MDS assessment dated [DATE] revealed a BIMS score of 14 which indicated that Resident #3 was cognitively intact. The MDS also indicated that Resident #3 was prescribed a/an: antipsychotic, antidepressant, opioid, antiplatelet, hypoglycemic, and anticonvulsant. Review of the May 2025 Medication Administration Record (MAR) revealed that Resident #3 received Divalproex for the treatment of schizophrenia, Clozapine for the treatment of psychosis, Mirtazapine for the treatment of depression, and Lorazepam for the treatment of restlessness/agitation. Review of the medical record revealed that there was no consent by Resident #3 for the psychotropic medications. On 05/21/2025 at 12:06 p.m., S7Regional Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure it posted the results of the most recent surveys of the facility by failing to post the results of 3 surveys that occurred after the facility's last annual survey on 05/08/2024. Findings: On 05/21/2025 at 11:35 a.m., observation of the facility posted surveys revealed the results of the annual survey dated 05/08/2024 were accessible to residents in a survey results binder. The facility was also surveyed on 09/26/2024 resulting in 2 deficiencies, on 04/01/2025 resulting in 2 deficiencies and on 04/23/2025 resulting in 3 deficiencies. The results of the 3 surveys were not posted. On 05/21/2025 at 1:45p.m., interview with S1Administrator confirmed the results of the 3 surveys conducted after the annual survey of 05/08/2025 were not posted.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #19 Review of the medical record for Resident #19 revealed an admission date of 09/01/2020. Resident #19 had diagnoses including hypertensive heart disease, pain, dysphagia, anxiety, depressive disorder, moderate intellectual disabilities and psychosis. Review of the quarterly MDS assessment dated [DATE] revealed a BIMS score of 5 which indicated Resident #19 had severe cognitive impairment for daily decision making and required assistance with activities of daily living (ADL). Further review of the MDS revealed the number of falls since admission or prior assessment with no injury - 2 or more and the number of falls since admission or prior assessment with injury (except major) - none Review of the Incident/Accident report dated 04/19/2025 at 9:05 a.m. revealed a Certified Nursing Assistant (CNA) reported to the nurse that the Resident was lying on the floor near his wheelchair face down. Nurse noted blood near resident. Laceration to right brow was cleansed with wound cleanser and bandaged. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure Residents who were unable to carry out activities of daily living received the necessary services to maintain good grooming and personal hygiene by failing for provide adequate bathing and nail care for 4 (#27, #3, #40, #52) of 4 (#27, #3, #40, #52) Residents reviewed for activities of daily living. Findings: Resident #52 Review of the medical record revealed Resident #52 was admitted to the facility on [DATE] with diagnoses which included cerebrovascular disease and major depression. Review of the 02/24/2025 Minimum Data Set (MDS) assessment revealed Resident #52 had a Brief Interview for Mental Status Score (BIMS) of 14 indicating he was cognitively intact. The MDS assessment also indicated Resident #52 needed assistance with personal hygiene. On 05/19/2025 at 10:17 a.m., observation and interview of Resident #52 revealed he had long dirty fingernails that were in need of care. Resident #52 reported he had asked staff to trim…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #13 Review of the medical record for Resident #13 revealed an admission date of 09/01/2020. Resident #13 had diagnoses including heart disease, chronic obstructive pulmonary disease (COPD), depressive disorder, diabetes mellitus, paranoid schizophrenia, muscle wasting, cognitive communication deficit, and moderate intellectual disabilities. Review of the Quarterly MDS assessment dated [DATE] revealed Resident #13 had a BIMS score of 14 which indicated the resident had intact cognition for daily decision making and required partial to moderate assistance with toileting and bathing. Review of the Fall Risk assessment dated [DATE] revealed Resident #13 was at risk for falls. Review of the Incident/Accident report dated 04/22/2025 at 9:10 a.m. revealed Resident #13 was found sitting on the floor in front of his wheelchair alert and oriented. Review of the current care plan revealed the Resident had limited physical mobility. Further review of the care plan revealed the fall on 04/22/2025 was not addressed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-21 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, and interviews, the facility failed to: 1) assess Residents for risk of entrapment from bed rails prior to installation of bed rails, 2) obtain informed consent from the Resident or Resident's responsible party for bed rail use, 3) ensure a physician's order for bed rail use, and 4) ensure care plan reflected the use of bed rails for 3 (#8, #18, #321) of 3 (#8, #18, #321) Residents reviewed for bedrails. Findings: Review of the facility's Quality of Care Bedrails policy dated 03/20203 revealed: Purpose: To provide for resident safety if bed rails are used. Policy: The facility will attempt to use alternatives prior to installing a bed rail, including side rails, grab bars, and other assist rails. Prior to implementing a bed rail, the facility will assess the resident for entrapment, inform the resident and or representative of the risk and benefits of bed rails and obtain consent and verify that the bed is suited to the resident's size and weight. Manufacturer's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure it had sufficient nursing staff with appropriate competencies and skills to provide nursing services to maintain the highest practicable physical, mental, and psychosocial well-being of each Resident by having staff fail to follow physician orders for 1 (#32) of 5 (#32, #3, #36, #63, #61) reviewed for unnecessary medications. Findings: Review of the medical records revealed Resident #32 was admitted to the facility on [DATE] with a diagnosis of diabetes. Review of the physician orders revealed Resident #32 was to receive accu-checks four times daily. If the results were 401 or greater, staff were to administer 10 units of insulin and call the physician. Review of the accu-check results revealed the following: On 05/02/2025 at 10:00 a.m., Resident #32 had an accu-check of 434. There was no documentation that the physician was notified. On 05/03/2025 at 10:00 a.m., Resident #32 had an accu-check of 407. There was no documentation that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure the physician documented a rationale for denying a gradual dose reduction for 1 (#32) of 5 (#32, #3, #36, #63, #61) Residents reviewed for unnecessary medications, and 2) The pharmacist failed to identify irregularities related to adequate monitoring of prescribed medications for 2 (#3 and #36) of 5 (#3, #36, #32, #63, #61). Findings: Review of the facility's Pharmacy Services: Medication Regimen Review Policy number 756 dated 03/2023 revealed the following, in part: Policy: The medication regimen will be reviewed at least monthly by a licensed pharmacist. The facility develops a system which supports irregularities acted upon in order to minimize adverse consequences which may be associated with medications. Guidelines: 4. The pharmacist reports any irregularities in a separate written report to the attending physician, medical director and the director of nursing. The recommendations are reviewed, and a response provided, in a timely manner,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure it maintained an effective pest control so that the facility was free of pests by having flies throughout the facility on all days of the survey, and by observing flies in Resident #52, #15 and #20's room. Findings: On all days of the survey flies were observed throughout the facility. Resident #52 On 05/19/2025 at 10:16 a.m., Resident #52 reported he had to constantly shoo flies away from his food when he ate. Several flies were observed in the resident's room at that time. On 05/20/2025 at 7:50 a.m., Resident #52 was in his room eating breakfast. Resident #52 was observed swatting flies away as he ate. Resident #52 also reported flies remained a problem in his room. Resident #15 On 05/19/2025 at 9:25 a.m., Resident #15 voiced concerns that flies are bad in his room and throughout the facility. Several flies observed in his room at that time. On 05/20/2025 at 7:45 a.m., Resident #15 was in his room. Resident #15 reported flies remained a problem in his room and several flies were observed in his room. Resident #20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 56 citations
  • Potential for harm · E2025-05-21 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure that required dementia management and abuse prevention training was completed for 2 (S11Certified Nursing Assistant [CNA], S12CNA) of 5 (S8CNA, S9CNA, S10CNA, S11CNA, S12CNA) personnel records reviewed. Additionally, the facility failed to ensure that competencies and skills training was provided for 4 (S8CNA, S9CNA, S10CNA, S12CNA) of 5 (S8CNA, S9CNA, S10CNA, S11CNA, S12CNA) personnel records reviewed. Findings: Review of S11CNA's personnel record revealed no documented evidence of required dementia management, abuse prevention training, or competencies and skills training. Review of S12CNA's personnel record revealed no documented evidence of required dementia management and abuse prevention training. Review of S8CNA's personnel record revealed no documented evidence of competencies and skills training. Review of S9CNA's personnel record revealed no documented evidence of competencies and skills training. Review of S10CNA's personnel record revealed no documented evidence of competencies and skills training. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the rights of Residents to receive written notice, including the reason for the change, before the Resident's room in the facility is changed for 1 (#41) of 1 Residents reviewed for rights. Findings: Review of the facility's Resident Rights - Right to Share a Room with Person of Choice Policy dated 02/2023 revealed in part: Purpose: Clarify the Resident's rights regarding sharing a room with a roommate of choice. 4. When a Resident is being moved at the request of the facility, the Resident, or family and/or Resident representative receives an explanation in writing as to why the room change is required. Review of the medical record for Resident #41 revealed an admission date of 08/20/2020. Resident #41 had diagnoses including diabetes mellitus, chronic venous hypertension, pain, cognitive communication deficit, reduced mobility, lack of coordination, hypertension, lymphedema, depression and obesity. Review of the Quarterly Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a Resident with a facility initiated discharge with Medicare Part A skilled service with days remaining was provided with a Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage from Centers for Medicare and Medicaid Services CMS-10055 and Notice of Medicare Non-coverage (NOMNC) form CMS-10123 for 1 (#16) of 3 (#8, #16, #322) Residents reviewed for termination of Medicare Part A services. Findings: Record review revealed Resident #16's Medicare Part A skilled services episode start date was 01/05/2025. The last covered day of Part A services was 02/03/2025. The facility initiated the discharge from Medicare Part A services when benefit days were not exhausted. Resident #16 remained in the facility. Further review revealed no documented evidence Resident #16 was provided CMS-10055 and CMS-10123 prior to being discharged from Medicare Part A Services. On 05/20/2025 at 11:02 a.m. an interview with S14Clinical Reimbursement Specialist confirmed she was not able to locate the completed forms CMS-10055 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain a safe, clean, comfortable and homelike environment for 3 (#35, #41 and #63) of 8 (#15, #20, #35, #41, #52, #61, #63, #321) Residents reviewed for environment. Findings: Resident #41 On 05/19/2025 at 9:47 a.m., and 05/21/2025 at 8:30 a.m., observations of Resident #41's room revealed the air/heating unit had grime and debris on the air vents. Resident #63 On 05/19/2025 at 8:45 a.m., and 05/20/2025 at 11:00 a.m., observations of Resident #63's room revealed the air/heating unit had grime and dust on the air vents. On 05/21/2025 at 8:40 a.m. an interview with S2Director of Nursing (DON) confirmed the air/heating units in Residents #41 and #63's room needed to be cleaned. On 05/21/2025 at 8:30 a.m. an interview with S16Maintenance Director confirmed the air/heating units in Residents #41 and #63's room needed to be cleaned. Resident #35 Observations of Resident #35's room on 05/19/2025 at 7:43 a.m. and 05/21/2025 at 8:40 a.m. revealed numerous dead flying insects noted stuck to the bathroom walls, heavy lint buildup…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's drug regimen was free from unnecessary medications by failing to monitor for side effects and behaviors of psychotropic medications for 1 (#61) of 5 (#3, #32, #36, #61, and #63) residents reviewed for unnecessary medications. Findings: Review of Resident #61's record revealed an admission date of 08/08/2024 with diagnoses including chronic obstructive pulmonary disease, acute/chronic combined systolic and diastolic heart failure, acute kidney failure, unspecified dementia unspecified severity with other behavioral disturbance, cellulitis, hypokalemia, cocaine abuse, hypertension, hyperlipidemia, myocardial infarction, and chronic kidney disease. Review of Resident #61's Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 3 indicating severe cognitive impairment. Further review of the MDS revealed Resident #61 required assistance with activities of daily living.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to implement the plan of care for 2 (#13, #62) of 37 total sampled residents. The facility failed to: 1. place a smoking apron on Resident #13 while smoking as stated in the care plan and 2. place a fall mat by Resident #62's bedside as stated in the care plan. Findings: Review of the Physical Environment Facility with Independent and Supervised Smokers revised date 03/2019 revealed in part: Purpose: To provide a safe environment for residents. 2. The Facility will furnish the designated smoking area with a fire extinguisher and proper receptacle for extinguishing smoking materials. Smoking blankets or aprons will be furnished for Residents who are assessed to require a smoking blanket or apron. Resident #13 Review of the medical record for Resident #13 revealed diagnoses including heart disease, chronic obstructive pulmonary disease (COPD), depressive disorder, diabetes mellitus, paranoid schizophrenia, muscle wasting, wasting, cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to ensure Residents who required respiratory care received the care and services consistent with professional standards by failing to properly store nebulizer mouth pieces and post oxygen use signage for 3 (#27, #15, #171) of 3 Residents reviewed for respiratory care. Findings: Resident #15 Review of the medical record revealed Resident #15 was admitted to the facility on [DATE] with diagnoses which included diabetes and shortness of breath. Review of the current physician orders revealed Resident #15 was to receive Ipratropium/Albuterol, 1 application, inhaled orally four times a day for shortness of breath. On 05/19/2025 at 9:25 a.m., observation of the nebulizer mouth piece for Resident #15 was on a bedside dresser open to the air and not contained in a bag. Observation on 05/20/2025 at 7:45 a.m., the nebulizer mouth piece for Resident #15 was on his bed and not contained in a bag. On 05/20/2025 at 10:45 a.m., interview with S2Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record reviews and interviews, the facility failed to ensure it provided pharmaceutical services to meet the needs of the Residents by failing to have medications available for administration for 2 (#33, #8) of 3 (#33, #8, #30) Residents observed for a medication pass. Findings: Resident #33 On 05/19/2025 at 7:35 a.m., a medication pass was observed for Resident #33 with S3Licensed Practical Nurse (LPN). During the medication pass, S3LPN reported Vitamin D-2 400 units was not on the cart. Review of the physician's orders revealed Resident #33 was to receive Vitamin D-2 400 units daily. On 05/19/2025 at 9:10 a.m., S3LPN reported that the medication was not available in the facility for administration. On 05/19/2025 at 12:50 p.m. observation of the medication room revealed Resident #33's Vitamin D-2 was not in the medication room. On 05/19/2025 at 1:00 p.m., interview with S2Director of Nursing (DON) confirmed Resident #33's Vitamin D-2 was not available in the facility for administration. Resident #8 On 05/19/2025 at 7:40 a.m., a medication pass was observed for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure each resident's medication regimen was free from unnecessary medications by failing to monitor for edema while resident was on a diuretic for 1 (#61) of 5 (#3, #32, #36, #61, and #63) residents reviewed for unnecessary medications. Findings: Review of Resident #61's record revealed an admission date of 08/08/2024 with diagnoses including chronic obstructive pulmonary disease, acute/chronic combined systolic and diastolic heart failure, acute kidney failure, unspecified dementia unspecified severity with other behavioral disturbance, cellulitis, hypokalemia, cocaine abuse, hypertension, hyperlipidemia, myocardial infarction, chronic kidney disease. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 3 indicating severe cognitive impairment. Further review of the MDS revealed resident required assistance with activities of daily living. Review of the May 2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record reviews, the facility failed to ensure it did not have a medication error rate of 5 percent or greater by having 2 errors in 27 opportunities resulting in a medication error rate of 7%. Findings: Resident #33 On 05/19/2025 at 7:35 a.m., a medication pass was observed for Resident #33 with S3Licensed Practical Nurse (LPN). During the medication pass, S3LPN reported Vitamin D-2 400 units was not on the cart. Review of the physician's orders revealed Resident #33 was to receive Vitamin D-2 400 units daily. On 05/19/2025 at 9:10 a.m., S3LPN reported that the medication was not available in the facility for administration. This resulted in an error by omission. Resident #8 On 05/19/2025 at 7:40 a.m., a medication pass was observed for Resident #8 with S3LPN. During the medication pass, S3LPN reported Farxiga 10 milligrams (mg) was not on the cart. Review of the physician's orders revealed Resident #8 was to receive Farxiga 10 mg daily. On 05/19/2025 at 9:10 a.m., S3LPN reported that the medication was not available in the facility for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure drugs and biologicals used in the facility were stored properly in a locked compartment by leaving medication at resident's bedside for 2 (#55, #64) of 2 (#55, #64) residents reviewed for medication storage. Findings: Review of the facility Pharmacy Services Medication Administration policy dated (03/2023) revealed the following: 2. Medications will be prepared and administered in accordance with: a. Prescriber's order 15. Medications will be administered within (1) hour before or after the scheduled administration time. Resident #64 Review of Resident #64's medical record revealed an admit date of 01/14/2025 and diagnoses which include in part: depression, bipolar disorder, non-traumatic subarachnoid hemorrhage, cerebral infarction, hypertension, and hypothyroidism. Review of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #64 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to have quarterly Quality Assessment and Assurance (QAA) meetings with required members of the QAA committee present. The failed practice was evidenced by the facility`s lack of documentation of QAA meetings being held since the previous annual survey. Findings: On 05/22/2025 at 2:40 p.m., an interview with S1Administrator revealed the facility was unable to locate documentation of any quarterly QAA meetings held since the prior annual survey.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure it maintained an infection control program designed to provide a sanitary environment by having staff store used tube feeding syringes improperly for 1 (#44) of 1 (#44) residents reviewed for tube feeding. Findings: Resident #44 Review of the medical record revealed Resident #44 was admitted to the facility on [DATE] with diagnoses which included cerebral infarction and dysphasia. Review of the physician orders revealed an order to crush crushable medications and to flush with 30 cubic centimeters (cc) of water before and after medications. On 05/20/2025 at 10:11 a.m., observation revealed the tip of the syringe used to administer medications was filled with an orange colored liquid and the plunger of the syringe was in the plunger. On 05/20/2025 at 10:45 a.m., interview with S2Director of Nursing (DON) revealed the syringe should have been rinsed and disassembled before being stored for later use.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-23 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation is made to the administrator of the facility and to the State Survey Agency in accordance with State law for 2 (#1, #5) of 4 (#1, #3, #5, #6) residents investigated for possible abuse or neglect. The failed practice was evidenced by the facility failing to report: 1.) an injury of unknown source to the State Survey Agency within 2 hours of the incident which involved resident #1 and 2.) abuse to the administrator and State Survey Agency within 2 hours of an incident involving resident #5. Findings: Policy/Procedure Review of abuse policy with a revision date of 05/15/2023 revealed the following in part: Response to Allegations and Suspicions 1. Allegations may be verbal or in writing and will be reported to the administrator of the facility and other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's right to be free from verbal abuse by S6Certified Nursing Aide (CNA) for 1 (#5) of 3 (#1, #3, and #5) sampled residents reviewed for abuse. Findings: Review of the facility's Freedom from Abuse, Neglect, and Exploitation, revised 03/2023, revealed the following, in part: Purpose: To keep residents free from abuse, neglect, and corporal punishment of any kind by any person. Policy: The facility will provide a safe resident environment and protect residents from abuse. The facility will keep residents free from abuse, neglect, misappropriation of resident property, and exploitation. This includes freedom from verbal, mental, sexual, or physical abuse, corporal punishment, involuntary seclusion and physical or chemical restraint not required to treat the resident's medical symptoms. This protection extends to abuse by staff, consultants, contractors, volunteers, students, and visitors (collectively staff). Guidelines: 4. Staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-23 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents recieved the treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management for 1 (#4) of 2 (#3, #4) sampled residents reviewed for pain management. Findings: Review of the record revealed an admission date of 05/03/2024 with diagnoses including paresthesia of skin, morbid obesity, bipolar disorder, hypertension, cellulitis of groin, lumbar radiculopathy, sleep apnea, aggressive behavior, open fracture of first lumbar vertebra, stenosis of lateral recess of lumbar spine, prolapsed lumbar intervertebral disc, and secondary kyphosis. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating cognitively intact. Review of the April 2025 Physician's Orders revealed an order dated 02/27/2025 for Oxycodone-Acetaminophen oral tablet 10-325 milligrams (mg) give 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure all alleged violations involving abuse were reported immediately, but not later than 2 hours after the allegation is made to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures. This deficient practice was identified for 1 (#7) of 9 (#1, #2, #3, #4, #5, #6, #7, #8, #9) residents reviewed for allegations of abuse. Findings: Review of the facility`s abuse policy with a revision date of 05/15/2023 revealed in part: Responsibilities of Facilities and covered individuals 2. Reporting responsibilities for reasonable suspicion of a crime in accordance with state law: d. assault and battery Response to Allegations and Suspicions 2. Report any reasonable suspicion of a crime to a resident that involves serious bodily injury immediately, but not later…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-08 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews and record review, the facility failed to maintain an effective pest control program to ensure residents had a pest free environment. The deficient practice affected 4 (#48, #60, #18, #38) of 4 (#48, #60, #18, #38) sampled residents and had the potential to affect all 82 residents that resided in the facility. Findings: Review of the facility's policy titled, Physical Environment Safe, Functional, Sanitary Environment dated March 2023 read in part . Purpose: To provide a safe, functional, sanitary and comfortable environment for residents, staff and the public. Guidelines: The facility will maintain an effective pest control program to control pests and rodents. Observations on all days of the survey (05/06/2024 - 05/08/2024) revealed there were multiple flies flying around throughout the facility, including the dining room, all resident hallways, and in common areas of the facility. On 05/07/2024 at 3:40 p.m. an observation revealed resident #48 was in his room in bed and there was a fly noted on the resident's sheet near his head. On 05/07/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Resident #186: On 05/07/2024 at 10:53 a.m. review of the record for resident #186 revealed an admit date of 04/22/2024. Further review of the record revealed no documentation of an advance directive indicating the resident's code status. On 05/08/2024 at 9:57 a.m. S2DON (Director of Nursing) was informed there was no documented evidence of resident #186's advance directive. S2DON revealed that social services usually obtains the residents' advance directive upon admit. On 05/08/2024 at 2:56 p.m. an interview with S19SSD revealed resident #186's advance directive was in the social folder in her office and was not available to staff. S19SSD said she is new and just started and is in the process of going through each resident's record and social folder. On 05/08/2024 at 6:00 p.m. interview with S2DON and S18Regional Director of Clinical confirmed resident # 186's advanced directive should have been obtained upon admit and entered into the resident's electronic record available for staff to review. Based on record reviews and interviews, the facility failed to ensure the residents' code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain a safe, clean, comfortable and homelike environment for 4 (#64, #74, #44, #83) of 4 ( #64, #74, #44, #83) residents' rooms observed with environmental concerns. Findings: Review of the facility's policy for Physical Environment dated March 2023 revealed in part: Purpose: To provide a safe, functional, sanitary and comforable environment for resident. Resident #44 Observations of resident #44's room on 05/06/2024 at 2:25 p.m. and on 05/07/2024 at 11:13 a.m. revealed a metal fluorescent light fixture, approximately 3.5 feet long by 5 inches wide by 5 inches deep, was only secured to the wall on the very left side of the light fixture and the light fixture was leaning down to the right. On 05/08/2024 at 4:35 p.m. an observation of resident #44's room with S1Administrator and S20Maintenance Supervisor revealed the metal fluorescent light fixture was only secured to the wall on the left side and was leaning down to the right. Interview with S1Administrator and S20Maintenance Supervisor confirmed the light fixture in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain good grooming, and personal hygiene for 5 (#26, #44, #60, #64 and #71) of 5 (#26, #44, #60, #64 and #71) residents sampled for Activities of Daily Living. Findings: Resident #26 On 05/07/2024 at 4:02 p.m. record review for resident #26 revealed diagnoses in part of: hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left dominant side, aphasia, dysphagia, chronic obstructive pulmonary disease (COPD), type 2 diabetes, anxiety disorder, vascular dementia with behavioral disturbance, hypertension, end stage renal disease, and congestive heart failure. Review of the significant change Minimum Data Set (MDS) assessment dated [DATE] revealed resident #26 had a Brief Interview of Mental Status (BIMS) score of 14 indicating the resident was cognitively intact. Review of the functional assessments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, the facility failed to provide treatment and care in accordance with professional standards of practice and the comprehensive care plan for 1 (#60) of 2 (#10 & #60) residents reviewed for positioning/mobility and 2 (#26 & #39) of 3 (#26, #39, & #83) residents reviewed for skin conditions. The facility failed to: 1) identify non-pressure related wounds to resident #26, 2) provide a right hand roll to resident #60 and 3) provide treatment to resident #83's scrotal wound. Findings: Resident #26 Record review for resident #26 revealed the resident was admitted on [DATE] with diagnoses in part of: hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left dominant side, type 2 diabetes, vascular dementia with behavioral disturbance, hypertension, end stage renal disease, and calciphylaxis wounds (known as calcific uremic arteriolopathy, it is characterized by painful skin lesions caused by cutaneous arteriolar calcification leading to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure nursing staff had appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility failed to ensure nurses had documentation of medications administered for 1 (#16) of 5 (#16, #26, #53, #61, and #64) residents reviewed for unnecessary medications. Findings: Review of the facility's Pharmacy Services Medication Administration Policy dated 03/2023 revealed: Purpose: To provide residents with safe, accurate medication administration. 2. Medications will be prepared and administered in accordance with: a. Prescriber's order; b. Manufacturer's specifications (not recommendations); c. Accepted professional standards and principles. Review of the medical record for resident #16 revealed diagnoses of major depressive disorder, intracranial injury without loss of consciousness, cervical root…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a Registered Nurse (RN) provided services of 8 consecutive hours a day on 12/23/2023, 12/25/2023, 12/26/2023 and 12/30/2023. Findings: Review of the facility's Payroll Based Journal (PBJ) Data time sheets for the dates of 12/23/2023, 12/25/2023, 12/26/2023 and 12/30/2023 revealed that there was no staffing hours for the RN. There was no evidence the RN worked 8 consecutive hours on those dates. Review of the time sheets revealed no documented evidence a RN worked for 8 hours on the dates listed above. On 05/08/2024 at 8:20 a.m., an interview with S1Administrator revealed she was unable to find the documentation or time sheet to prove a RN worked for 8 hours on the dates listed above.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the pharmacist failed to report any irregularities to the attending physician and the facility's medical director and director of nursing for 3 (#26, #53, and #62) of 5 ( #16, #26, #53, #61, and #64) records reviewed for unnecessary medication review. Resident #26 On 05/07/2024 at 4:02 p.m. review of the record for resident #26 revealed, in part, the following diagnoses: hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left dominant side, aphasia, dysphagia, chronic obstructive pulmonary disease, type 2 diabetes, anxiety disorder, vascular dementia with behavioral disturbance, hypertension, end stage renal disease (ESRD), congestive heart failure (CHF), and left great toe amputation. Review of May 2024 physician orders revealed current orders for the following laboratory tests:: Chemistry 14, Glycated Hemoglobin (A1C) every 3 months due in July, October, January and April. Further lab orders revealed to have liver function test (LFT) every 6 months in July and January and for complete blood count (CBC),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-08 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, the facility failed to ensure each resident's drug regimen must be free from unnecessary drugs for 3 ( #26, #53 and #64) of 5 (#16, #26, #53, #61 and #64) sampled residents reviewed for unnecessary medications. The facility failed to 1) perform edema checks for residents #53 and #64 while taking a diuretic, and 2) obtain labs as ordered for resident #26. Findings: Resident #26 On 05/07/2024 at 4:02 p.m. review of the record for resident #26 revealed in part the following diagnoses: hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left dominant side, aphasia, dysphagia, chronic obstructive pulmonary disease, type 2 diabetes, anxiety disorder, vascular dementia with behavioral disturbance, hypertension, end stage renal disease (ESRD), congestive heart failure (CHF), and left great toe amputation. Review of May 2024 physician orders revealed current orders for the following laboratory tests:: Chemistry 14, Glycated Hemoglobin (A1C) every 3 months due in July, October, January and April. Further lab orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to store, prepare and distribute food in accordance with professional standards for food service safety. This failed practice had the potential to affect all residents who receive meals from the kitchen. Findings: On 05/06/2024 at 8:28 a.m. observation of the kitchen environment with S11DM (Dietary Manager) revealed the front of ice machine was open exposing inside of machine and electrical components. Observation of the stand-up refrigerator revealed the temperature reading was 48 degrees Fahrenheit. Observation of the temperature logs hanging on the 3 refrigerators and the 2 freezers in the kitchen revealed there were no temperature logs maintained. Interview at that time with S11DM confirmed the temperature logs had not been maintained. Observation of the walk-in refrigerator revealed a temperature reading of 61 degrees Fahrenheit. Further observation revealed there were vegetables and multiple food items stored in the refrigerator. S11DM said they would have to take everything out of the refrigerator.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-08 · tag F0836 — pattern
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure it operated and provided services in compliance with Federal, State, and local laws by 1) not providing a sufficient number of nursing service personnel to provide nursing care to all residents, and 2) not ensuring residents received nursing care in accordance with resident care plans 24 hours per day for 2 (#38 & #39) of 2 (#38 & #39) sampled residents. Findings: The current Long Term Care Minimum Licesning Standards, statute 9823, A. states the nursing facility shall provide 2.35 hours of care per patient per day. Review of the Nursing/Ancillary Personnel Staffing Pattern Reporting Form dated 03/01/2024 through 05/04/2024 revealed the facility did not meet the required hours according to the State statue noted above. The staffing form showed the facility was short on the hours provided to the resdient census on 11 out of 65 days. On 05/08/2024 at 2:50 p.m., an interview with S1Administrator confirmed the facility did not meet the required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to inform each resident as soon as possible of changes in Medicare covered services as evidenced by the facility's failure to provide: 1.) the Form Centers for Medicare and Medicaid Services (CMS) 10055 Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage and Form CMS 10123 Notice of Medicare Non-Coverage as required for 1 resident (#84) and 2.) the Form CMS 10123 Notice of Medicare Non-Coverage as required for 1 resident (#236) of 3 (#57, #84, and #236) residents reviewed for Beneficiary Notification who required the notification. Findings: Resident #84 Review of the list of Medicare beneficiaries who were discharged from a Medicare covered Part A stay with benefit days remaining in the past 6 months completed by the facility revealed resident #84 was discharged from Medicare Part A Services on 04/04/2024 with benefit days remaining. Further review of the records revealed Form CMS-10055 and Form CMS-10123 had not been provided to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure all alleged violations involving abuse, neglect, exploitation or mistreatment are reported immediately to the facility administration for 1 (#16) of 4 (#10, #16, #63 and #73) residents reviewed for abuse. Findings: Review of the facility's policy and procedure for Abuse with a revised date of 05/15/2023 revealed: Intent: To promote a safe environment for residents, visitors, and employees through prompt and appropriate response and follow up to abuse allegations and events. Review of the medical record for resident #16 revealed diagnoses of major depressive disorder, intracranial injury without loss of consciousness, cervical root disorder, insomnia, anoxic brain damage, delusional disorder, psychotic disorder with delusions due to known physiological condition, dementia with behavioral disturbance, impulse disorder, and anxiety. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed resident #16 had severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to conduct a comprehensive assessment which included the resident's safe smoking assessment for 1 (#18) of 1 (#18) residents reviewed for smoking. Findings: Review of the facility policy and procedures for Physical Environment: Smoking - Supervised Smokers dated March 2023 revealed in part: Guidelines: Smoking assessments will be completed on admission, quarterly, with significant change of condition and as needed for residents who wish to smoke. Smoking assessment will include a return demonstration of ability to safely manage smoking paraphernalia. Review of resident #18's medical record revealed she was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease, congestive heart failure, and chronic kidney disease. Review of resident #18's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed she had a Brief Interview for Mental Status (BIMS) score of 13 which indicated no cognitive impairment. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-08 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interview, the facility failed to ensure the State Adverse Actions Website checks were completed for Certified Nursing Assistants (CNA) monthly for 3 (S23CNA, S24CNA, and S25CNA) of 5 (S23CNA, S24CNA, S25CNA, S26CNA, and S27CNA) personnel files reviewed. Findings: Review of S23CNA's personnel file revealed a hire date of 12/08/2023. Further review of S23CNA's personnel file revealed there was a State Adverse Actions check on 05/03/2024. There was no documentation of monthly State Adverse Actions checks prior to 05/03/2024. Review of S24CNA's personnel file revealed a hire date of 08/28/2023. Further review of S24CNA's personnel file revealed there was a State Adverse Actions check on 05/03/2024. There was no documentation of monthly State Adverse Actions checks prior to 05/03/2024. Review of S25CNA's personnel file revealed a hire date of 02/05/2024. Further review of S25CNA's personnel file revealed there was a State Adverse Actions check on 05/03/2024. There was no documentation of monthly State Adverse Actions checks prior to 05/03/2024. An interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-08 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain all resident care equipment in safe operating condition for 2 (#26, #48) of 2 (#26, #48) residents observed with resident care equipment concerns. This failure had the potential to affect the 82 residents in the facility. Findings: Resident #48 Review of the record for resident #48 revealed in part the following diagnoses: traumatic subarachnoid hemorrhage, primary generalized osteoarthritis, generalized muscle weakness, unsteadiness on feet, other abnormalities of gait and mobility, other lack of coordination, and unspecified dementia. Further review of the record revealed resident #48 had a Brief Interview for Mental Status (BIMS) of 3 indicating he was severely cognitively impaired and required the use of a wheelchair for locomotion. On 05/07/2024 at 03:40 p.m. observation of resident #48's wheelchair revealed the rubber protective cover on the resident's right wheelchair handle was missing. On 05/08/2024 at 3:30 p.m. S22Licensed Practical Nurse (LPN) confirmed resident # 48's right wheelchair handle's rubber…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to protect residents' right to be free from physical abuse by another resident for 7 (#1, #2, #3, #5, #6, #7, #10) of 10 (#1 - #10) sampled residents reviewed for abuse. The facility failed to protect residents #1, #2, #3, #5, #6, #7, and #10 from being physically abused. Findings: Review of the current facility's Abuse Prevention Policy revealed: Abuse: The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled using technology. Resident #1 Review of the medical record for resident #1 revealed the resident was admitted on [DATE] with diagnoses including complete intestinal obstruction, colostomy, hypertension, reflux, and convulsions. Review of the Discharge Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was independent with cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-07 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident receiving a psychotropic medication was monitored for effectiveness and side effects for 1 (#2) of 10 (#1 - #10) sampled residents. Findings: Review of the medical record for resident #2 revealed the resident was admitted on [DATE] with diagnoses including diabetes, heart failure, myocardial infarction, cognitive communication deficit, dementia with behavioral disturbances, alcohol dependence, hypertension and disorientation. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had severely impaired cognitive skills for daily decision making. Resident #2 was independent with transfers and ambulation. Review of the physician orders revealed orders dated 01/27/2024 for Rexulti 1 milligrams (mg) one tablet one time a day and Zoloft 50 mg one time a day. Review of the care plan revealed the resident used psychotropic medications. Further review revealed an approach to monitor for side effects and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-07 · tag F0949 — failed to train staff on dementia and abuse — pattern
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to implement, and maintain an effective training program for all staff, which includes, at a minimum, training on behavioral health care and services that is appropriate and effective as determined by the facility assessment. The facility failed to ensure all staff (direct, indirect, and contract) were trained on the behavioral health care needs and services for all 80 residents residing in the facility. The facility failed to ensure the following staff received behavioral management health care training: 1) 1 staff providing direct care to the residents (S4Licensed Practical Nurse (LPN), 2) 4 (S6OccupationalTherapist (OT), S7PhysicalTherapistAssistant (PTA), S8CertifiedOccupationalTherapistAssistant (COTA), S9SpeechTherapist (ST)) and 3) 6 (S10LPN, S11Certified Nursing Assistant (CNA), S12LPN, S13CNA, S14LPN, S15CNA) contract staff. Findings: Review of the current facility assessment dated [DATE] revealed the facility had residents that have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to have documented evidence that allegations of physical abuse were thoroughly investigated for 4 (#5, #6, #8, #9) of 10 (#1 - #10) sampled residents reviewed for abuse. Findings: Review of the facility's Abuse Policy with a revision date of 05/15/2023 revealed in part: Abuse: The willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse facilitated or enabled using technology. Investigation: 1. The facility Administrator/designee will conduct thorough investigations of alleged violations and report the findings to the State agency within 5 working days of the allegation. 2. The facility will immediately protect the resident from further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. This includes: d. Conducting interviews with other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews the facility failed to inform the resident's responsible party of a resident's change in condition for 1 (#1) of 4 (#1, #2, #3, #4) sampled residents. The facility failed to ensure responsible party was notified of Resident1's fall and emergency room visit. Resident1 was admitted to the facility 01/23/2020 with diagnoses that include but not limited to the following: Cerebral Palsy, anxiety disorder, anemia, major depressive disorder, epilepsy unspecified, Crohn's disease, and pain unspecified. Review of Resident #1's incident report dated 09/12/2023 at 9:10 p.m. revealed Resident #1 was found on floor beside bed by a CNA (Certified Nursing Assistant). Resident was assessed by S3LPN (Licensed Practical Nurse) and no apparent injury was noted. Resident denied hitting head. Resident complained of hurting all over. Resident reported she did not remember falling. Resident's vital signs were the following: tempurature 98.6, pulse 80, respirations 20, blood pressure 133/87, and pain scale 7. Physician was notified on 09/12/2023 at 9:23 p.m. and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-30 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to protect the resident's right to be free from physical and verbal abuse by S3 CNA (Certified Nursing Assistant), when she used profanity and cursed at the resident and overturned a tray full of his belongings into his lap. The incident involved 1 (#1) of 5 (#1-5) sampled residents reviewed for abuse. Findings: Review of the facility`s policy on abuse revealed the facility would provide protections for the health, welfare and rights of each resident to prevent resident abuse. The policy also called for the facility to establish coordination with the quality assurance and performance improvement (QAPI) program. Review of facility incident report revealed an incident on 08/03/2023 occurred between resident #1 and S3 CNA. The completed facility incident report substantiated that Resident #1 sustained physical and verbal abuse by S3 CNA. Record review revealed resident #1 was admitted to the facility on [DATE] with diagnoses that included diabetes, major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure that residents or the resident's responsible representative were provided written Advance Directive information for 3 (#12, #28, and #68) of 3 (#12, #28, and #68) residents reviewed for advance directives. Findings: Resident #12 Review of the Facility's Resident' Rights Regarding Treatment and Advance Directives revealed in part: Policy Explanation and Compliance Guidelines: On admission, the facility will determine if the resident has executed an advance directive, and if not, determine whether the resident would like to formulate and advance directive. Review of the medical record revealed resident #12 was admitted to the facility on [DATE] with diagnoses including bariatric surgery, hypomagnesium, Parkinson's disease, obesity, anxiety, depression, hypertension, sleep apnea, peripheral vascular disease, bipolar, diabetes mellitus, reflux, hyperlipidemia, and overactive bladder. Review of resident #12's MDS (Minimum Data Set) dated 04/04/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain a safe, clean, comfortable and homelike environment by having a dirty whirlpool room, dirty resident bathrooms, not having paper towels or soap available in resident bathrooms, and by having large holes in resident bathroom wall. Findings: On 05/21/2023 at 08:45 a.m. observation of room (a) revealed: Shower stall had a dirty brief lying on the floor, dirty towel and dirty washcloth lying on the floor. On the floor next to the whirlpool tub was a dirty towel. Observation of the bathroom area in the whirlpool room revealed the tank cover was missing to the toilet and there was mold in the toilet. Further observation of the bathroom revealed there was a broken toilet seat in the trash can. Observation of the floor by the entrance and exit door to the 100 hall whirlpool room revealed there was a used glove on the floor by the door, and a used cigarette butt on floor by door. Interview at the same time with S3 WC (Wound Care Nurse) revealed they don't do showers on Sundays, she further confirmed all of the observations…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to provide care and treatment in accordance with professional standards for 2 (#12, 32) of 3 (#12, 32, 59) residents reviewed for pressure ulcers. The failed practice was evidenced by the facility having: 1) no record of weekly RN (Registered Nurse) wound assessments for Residents #12 and #32 and, 2) no record of weekend wound care provided on Saturdays and Sundays in April and May 2023 for Resident #12 and #32. Resident #12 Review of the medical record revealed resident #12 was admitted to the facility on [DATE] with diagnoses including bariatric surgery, hypomagnesium, Parkinson's disease, obesity, anxiety, depression, hypertension, peripheral vascular disease, bipolar, diabetes mellitus, hyperlipidemia, and overactive bladder. Review of resident #12's MDS (Minimum Data Set) dated 04/04/2023 revealed a BIMS (Brief Interview for Mental Status) score of 15 indicating independent cognition for daily decision making. Further review revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure each resident receives adequate supervision and assistive devices to prevent accidents. The facility failed to have documented evidence of the wanderguards being monitored for proper placement and functioning for 2 (#9 and #68) of 2 (#9 and #68) residents reviewed for elopement. Findings: Review of the Facility's Elopement Prevention System policy revealed in part: Policy Interpretation and Implementation 6. Wanderguard should be checked for placement every shift, to monitor for resident removing device. 7. Wanderguard should be checked for functioning q (every) day. Resident #9 Review of the medical record for resident #9 revealed an admission date of 01/16/2008 with diagnoses including cognitive communication deficit, pain, schizophrenia, abnormal gait, lack of coordination, depressive disorder, delusional disorder, bipolar disorder and psychosis. Review of the care plan dated 04/12/2023 revealed the resident was at risk for elopement and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #68 Resident #68 was admitted on [DATE] with diagnoses including unspecified psychosis, dementia, anxiety, anemia, hypertension, chronic pain, metabolic encephalopathy, unspecified convulsions, Alzheimer's disease, other nontraumatic intracerebral hemorrhage, and depression. Review of resident #68's May 2023 Physician's Orders revealed an order dated 02/27/2023 for Klonopin 0.25 mg (milligrams) tablet administer 1 tablet po (by mouth) at noon and administer Klonopin 0.5 mg 1 tablet po at bedtime. Review of resident #68's April 2023 and May 2023 MAR (Medication Administration Record) revealed no documentation of monitoring side effects and behaviors for resident #68 while taking antianxiety medication (Klonopin). Review of the Pharmacy Consultant Reports for resident #68 from January 2023- April 2023 revealed the pharmacy consultant failed to identify that facility was not monitoring for side effects and behaviors of antianxiety medication while resident was taking Klonopin. An interview on 05/23/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that each resident was free from unnecessary medication use for 1 (#68) of 5 (#13, #32, #38, #68, and #72) 5 residents reviewed for unnecessary medications. The facility failed to ensure resident #68 was monitored for side effects and behaviors while on an antianxiety medication. Findings: Resident #68 was admitted on [DATE] with diagnoses including unspecified psychosis, dementia, anxiety, anemia, hypertension, chronic pain, metabolic encephalopathy, unspecified convulsions, Alzheimer's disease, other nontraumatic intracerebral hemorrhage, and depression. Review of resident #68's May 2023 Physician's Orders revealed an order dated 02/27/2023 for Klonopin 0.25 mg (milligrams) tablet administer 1 tablet po (by mouth) at noon and administer Klonopin 0.5 mg 1 tablet po at bedtime. Review of resident #68's April 2023 and May 2023 MAR (Medication Administration Record) revealed no documentation of monitoring side effects and behaviors for resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-05-23 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview the facility failed to maintain an effective QAPI (Quality Assurance Performance Improvement) system to identify, collect, and use data and information from all departments, including but not limited to the facility assessment required at §483.70(e) and including how such information will be used to develop and monitor performance indicators. Findings: On 05/23/2023 at 6:15 p.m. a request was made to review the facility QAPI (Quality Assurance Performance Improvement) plan and documentation of the implementation of the QAPI. At that time, S1 Administrator revealed he had not done any QAPI for the past year or for the identified deficiencies cited on the annual survey. S1 Administrator said the only thing he had was the quarterly QA (Quality Assurance) committee sign in sheets. He said he did not even have any minutes from the quarterly QA meetings.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-05-23 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview the facility failed to coordinate and evaluate activities under the QAPI (Quality Assurance Performance Improvement) program, such as identifying issues with respect to which quality assessment and assurance activities, including performance improvement projects required under the QAPI program, are necessary. Findings: On 05/23/2023 at 5:32 p.m. an interview with S1 Administrator revealed he only had sign in sheets for the QA (Quality Assurance) meetings and did not have any meeting minutes. S1 Administrator also confirmed that he did not have any items or problems that identified the facility was in the process of monitoring.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to notify the resident representative when a resident had a fall for 2 (#13, #63) of 3 (#13, #63, #65) residents with falls. Findings: Resident #13 Review of the medical record revealed resident #13 had falls on 01/26/2023, 02/16/2023, 03/26/2023, and 04/07/2023. Review of incident and accident report for resident #13 dated 03/26/2023 revealed the resident was reaching for items and fell onto the floor mat at the bedside. Further review of the incident and accident report and the nurses' notes revealed there was no documentation of notification to the resident representative after the fall. On 05/23/2023 at 9:31 a.m., an interview with S2 RN (Registered Nurse) Manager revealed there was no documentation of notification to the resident representative after the fall. Resident #63 Review of the incident and accident report for resident #63 dated 04/20/2023 at 12:46 p.m. revealed resident #63 was noted on the floor in front of his wheelchair in the dining room. Resident #63 stated he didn't know what he was doing, he was just on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide written notice of transfer or hospitalization to the Ombudsman and resident`s representative for 2 (#20, and #79) of 2 (#20, and #79) residents reviewed for hospitalizations. Findings: Resident #20 Review of the record for resident #20 revealed admit date [DATE] with diagnosis of left knee osteoarthritis, hypertension, schizophrenia, depression, shortness of breath, abnormality of gait, cardiomegaly, aftercare following joint replacement surgery, cognitive communication deficit, insomnia, discitis lumbar region, spondylodiscitis in addition to moderate malnutrition, metabolic acidosis, epidural abscess, acute kidney injury, bipolar disorder, Alzheimer's disease, dementia, schizophrenia, and paraspinal abscess. Resident #20 had a BIMS (Brief Interview Mental Status) of 9 indicating Resident #20 had moderate mental impairment. Record review revealed resident #20 was sent to the emergency room on [DATE] due to an abdominal hernia and returned to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-05-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to update the plan of care with appropriate approaches after a resident fall for 1 (#63) of 3 (#13, #63, #65) residents investigated for falls. Resident #63 On 05/21/2023 observation of resident #63's bed revealed there was a mattress on the floor. Interview with S2 RN (Registered Nurse) Manager revealed they put his mattress on the floor a long time ago because he was having behaviors such as pulling things off the tables, hitting the walls, and falling out of a regular bed onto the floor. Review of the incident and accident report for resident #63 dated 04/20/2023 revealed resident #63 had a fall in the dining room from his wheelchair. Review of the plan of care update approaches for the fall on 04/20/2023 revealed: 1/2 side rails put on bed, bed mattress placed on side of bed. During observations on 05/21/2023 and 05/22/2023 the resident's mattress was on the floor and not on a frame. On 05/22/2023 at 3:46 p.m., an interview with S8 MDS (Minimum Data Set) Coordinator revealed she gets the updated interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide the necessary services for a resident who was unable to carry out activities of daily living to maintain good personal hygiene for 1 (#36) of 1 (#36) residents reviewed for activities of daily living out of a sample of 18. The failed practice was made evident by the facility failing to provide clean bed linen for Resident #36. Findings On 05/21/2023 at 10:49 a.m., resident #36 reported she needed help making her bed and she needed clean linens. Resident #36 reported her bed sheets had not been changed in a week. The bed sheets were dingy and dirty and the draw sheet had a brown smear on the left hand side. Resident # 36 reported she did not have a left femur so she needed help changing her bed sheets. On 05/22/2023 at 1:33 p.m., resident #36 reported the bed sheets had not been changed. The bed sheets remained dingy and dirty. The draw sheet had a brown smear on the left hand side. On 05/23/2023 at 8:43 a.m., an observation and interview with S1 Administrator was conducted in resident #36's room. The bed sheets…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews the facility failed to ensure State Registry verifications were obtained prior to hire of 2 (S13 CNA (Certified Nursing Assistant) and S16 CNA) of 5 (S12 CNA, S13 CNA, S14 CNA, S15 CNA and S16 CNA) personnel files reviewed. Findings: Review of the facility's policy for Abuse, Neglect and Exploitation revealed in part: The components of the facility abuse prohibition plan are discussed herein: I. Screening A. Potential employees will be screened for a history of abuse, neglect, exploitation, or misappropriation of resident property. 1. Background, reference, and credentials' checks shall be conducted on potential employees, contracted temporary staff, students affiliated with academic institutions, volunteers, and consultants. 3. The facility will maintain documentation of proof that the screening occurred. Review of the personnel file for S13 CNA revealed a hire date of 04/19/2023. Further review of the personnel file revealed no documented evidence of a CNA state registry verification obtained. Review of the personnel file for S16 CNA revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure each resident's drug regimen was free from unnecessary drugs for 1 (#38) of 5 (#13, 32, 38, 68, 72) residents reviewed for unnecessary medications. The facility failed to obtain a lipid panel and a liver function test for resident #38. Findings: Review of the medical record for resident #38 revealed diagnoses of diabetes mellitus, pain, mood disorder, heart disease, hyperlipidemia, hypertension, anxiety, insomnia, and depressive disorder. Review of the careplan revealed at risk for medication side effects and for the pharmacist consultant to review the medications every month, obtain lab work as ordered and report results. Review of the quarterly MDS (Minimum Data Set) dated 04/17/2023 revealed the resident had independent cognition for daily decision making and required supervision with set up help for activities of daily living. Review of the physician's orders revealed an order dated 01/09/2023 for Gemfibrozil 600 milligrams (cholesterol lowering medication) to be given every day. Further review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-23 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews the facility failed to ensure all drugs and biologicals are stored in locked compartments. The facility failed to ensure medications were not left unattended at the bedside for 1 (#12) of 1 (#12) residents. Findings: Review of the facility's Medication Storage policy revealed in part: Policy Explanation and Compliance Guidelines 1. General Guidelines: a. All drugs and biologicals will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls. c. During a medication pass, medications must be under the direct observation of the person administering mediations or locked in the medication storage area/cart. Review of the medical record revealed resident #12 was admitted to the facility on [DATE] with diagnoses including bariatric surgery, hypomagnesium, Parkinson's disease, obesity, anxiety, depression, hypertension, peripheral vascular disease, bipolar, diabetes mellitus, hyperlipidemia, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2025-05-21 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure nurse staffing data requirements were posted daily in a prominent location and readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 68 residents who resided in the facility. Findings: On 05/19/2025 at 8:00 a.m., the daily staffing for 05/19/2025 was unable to be located. On 05/20/2025 at 10:05 a.m., the daily staffing for 05/20/2025 was unable to be located. On 05/20/2025 at 10:10 a.m., an interview and observation were conducted with S2Director of Nursing (DON). S2DON confirmed that the daily staffing had not been posted.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-05-08 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interviews, the facility failed: 1.) to post in a place readily accessible to residents, family members, and legal representatives of residents, the results of the most recent survey of the facility and 2.) to post notice of the availability of such reports in areas of the facility that are prominent and accessible to the public. Findings: During the Resident Council Meeting on 05/06/2024 at 1:40 p.m., resident #6, resident #9, resident #31, resident #32, resident #34, and resident #53 were unaware of where the state inspection results were located. Observation with S1Administrator on 05/06/2024 at 2:54 p.m. revealed the state inspection results were not labeled and were held in a clear plastic bin on the wall out of the reach of the residents in wheelchairs. S1Administrator confirmed at this time that the state inspection results were not labeled and were not within reach of the residents in wheelchairs.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$74,456 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $15,119 — penalty dated 2025-04-01
  • $26,512 — penalty dated 2025-04-01
  • $32,825 — penalty dated 2024-05-08
  • Medicare payment denial — starting 2024-06-05 for 12 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to VOLARE HEALTH — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.8-0.8 vs chain
Health inspection 1 of 51.7-0.7 vs chain
Staffing 1 of 52.4-1.4 vs chain
Quality measures 1 of 53.2-2.2 vs chain
The other 15 homes this chain runs (chain average 1.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LA CHC HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 12/01/2021
CYPRESS AT US65, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 07/25/2023
LP LAND HOLDINGS LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 12/01/2021
KNOX, DONALDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 04/05/2024
SCHWARTZ, ELIEZERIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/22/2023
VOLARE HEALTH LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024
CLASBY, STACYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/13/2025
KOVAC, KAYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/31/2022
HAGAR, CHAIMIndividualADP OF THE SNFsince 12/01/2021

CMS files one row per role, so the 18 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-10.2%
Operating marginrevenue minus expenses
$954K
Related-party expense12% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 16%Other / private 9%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $954K paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$302per resident / day
operating cost
$9,176per month
≈ monthly operating cost
$274per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195585. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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