French Prairie Nursing & Rehabilitation Center
601 Evergreen Road, Woodburn, OR 97071 · For profit - Limited Liability company · 80 certified beds · (503) 982-0111 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $102,802 in federal fines (most recent 2025-04-28)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (66%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.6% | 14.9% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.9% | 4.7% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 1.4% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 2.0% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.3% | 4.9% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.0% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.6% | 20.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.2% | 12.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.5% | 95.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 5.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.5% | 21.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.1% | 13.9% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.0% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 80.3% | 81.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 31.4% | 21.4% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 27.6% | 16.1% | 12.0% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
46.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 32 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 46.6%CMS range 31.2–65.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.8%CMS range 8.3–19.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 4.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 3.6–13.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 53.6 residents a day — about 67% occupied, or roughly 26 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.39 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.17 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.07 hrs/resident/day on weekends vs 4.52 on weekdays — 10% thinner on weekends. RN hours go from 0.26 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 66% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
62 citations, most serious first. The 13 most serious are shown; the remaining 49 are one tap away and print in full.
- Immediate jeopardy · L2025-04-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to identify, assess, treat, and implement contact precautions for residents with symptoms of clostridioides difficile (c-diff, a bacterium that can cause severe diarrhea and inflammation of the colon) and failed to utilize appropriate contact precautions to prevent the spread of c-diff for 4 of 4 sampled residents (#s 31, 32, 40 and 109) with diagnoses of c-diff. This failure, determined to be an Immediate Jeopardy situation, placed all residents at risk for exposure to c-diff, which is highly contagious and requires treatment including the use of a toxic anti-infective medication with potential to cause serious side effects. Findings include: According to the Centers for Disease Control and Prevention (CDC) website (https://www.cdc.gov/c-diff/prevention/index.html), washing your hands with soap and water is the best way to prevent hte spread of c-fiff from person to person. Healthcare professionals are to clean their hands…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure the resident environment was free from accident hazards for 1 of 1 sampled resident (#199) reviewed for accidental injury. This failure, determined to be an Immediate Jeopardy (IJ) situation, resulted in Resident 199 sustaining third degree burns requiring acute care intervention when her/his foot sustained prolonged contact with an electric baseboard heater. Findings include: Resident 199 admitted to the facility with hospice services on 1/12/24 with diagnoses including congestive heart failure and dementia. An admission MDS dated [DATE] revealed Resident 199 had a BIMS score of three, which indicated the resident had severe cognitive impairment. The admission MDS indicated Resident 199 had upper and lower extremity ROM impairment on one side, she/he required total assistance with bed mobility, and sitting to lying on the side of the bed required maximum assistance (helper does more than half the effort). A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-02-12 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to monitor CBGs for a resident with diabetes for 1 of 1 sampled resident (#32) reviewed for medications. This failure resulted in Resident 32's unmonitored blood glucose which required treatment at the hospital. Findings include: Resident 32 admitted to the facility in 8/2023 with diagnoses including diabetes and sepsis. Resident 32's care plan, revised on 11/16/23, revealed she/he received oral medication and insulin for diabetes management. Interventions were to administer diabetes medication as ordered and to monitor and document for side effects and effectiveness. On 12/6/23 a concern was reported which alleged Resident 32 was admitted to the hospital on [DATE] with a CBG count of 600mg/dl (a normal CBG count is between 70-100 mg/dl). A review of Resident 32's daily vital signs, nursing notes and diabetic administration record revealed no CBG checks were completed from 10/27/23 through 10/31/23, from 11/2/23 through 11/4/23, 11/6/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-03 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review it was determined the facility failed to ensure food was palatable and served at an appropriate temperature for 1 of 1 lunch meal service reviewed for dietary concerns. This placed residents at risk for unpalatable meals. Findings include:On 6/2/26 at 11:50 AM, an observation of the lunch tray service which included a surveyor test tray began. This observation revealed the following:-12:00 PM: the first resident meal was plated for the 300 Hall Cart.-12:15 PM: The 300 hall cart trays were complete, and the cart was taken to the 300 hall.-From 12:15 PM to 12:43 PM: The 100 hall cart, the main dining room residents, and the 200 Hall cart was completed.-12:43 PM: The 200 Hall cart, which included the pureed surveyor test tray, was taken to the 200 Hall.-12:44 PM: The first resident tray was passed.-12:47 PM: The last resident tray was passed. The test tray was brought to the conference room.On 6/2/26 at 12:47 PM, a review of the pureed test tray was completed by the survey team. The tray consisted of pureed peas, pureed sweet potatoes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure tube feeding supplies were provided for 1 of 3 sampled residents (# 8) reviewed for nutrition. This placed residents at risk for poor nutrition and a delay in enteral feeding. Findings include:Resident 8 was admitted to the facility in 4/2026 with diagnoses including hemiplegia and hemiparesis following cerebral infarction (paralysis of one side of the body and mild to moderate weakness of one side of the body following a stroke caused by a blood clot in the brain). A 4/26/26 Hospital After Visit Summary indicated Resident 7 was to receive tube feeding through nasogastric (NG) tube daily for 18 hours, with a start time of 4:00 PM and end time of 10:00 AM, at a rate of 70 ml/hour. Resident 7's 4/2026 TAR instructed staff to administer Diabetisource AC via Pump- at 70 ml/hr for 18 hours via NG tube starting at 4:00 PM and continuing until 10:00 AM Resident 7's 4/2026 TAR indicated Resident 7's 4/29/26 at 4:00 PM tube feeding was not administered. Resident 7's Progress Note dated 4/29/26 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to administer medications according to physician orders for 1 of 3 sampled residents (#3) reviewed for medications. This placed residents at risk for not receiving medications as ordered and potential side effects. Findings include:Resident 3 admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease. Resident 3's 12/26/25 admission Orders included the following orders:-Combivent 1 puff BID (a respiratory inhaler);-Symbicort 2 puffs BID (a respiratory inhaler); and-Apixaban 5 mg BID (an anticoagulant to prevent blood clots). Resident 3's 12/2025 MARS documented the evening doses of Combivent, Symbicort, and apixaban were not administered on 12/26/25. On 2/27/26 at 9:39 AM, Staff 2 (Interim DNS) stated Resident 3's medications for Combivent, Symbicort, and apixaban were not administered as ordered on 12/26/25.
- Potential for harm · Fcited before2025-12-12 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to ensure meals were palatable for 1 of 1 kitchen observed for food services. This placed residents at risk for receiving food that was unpalatable. Findings include:On 12/9/25 at 11:06 AM, Resident 12 stated breakfast was often cold, and she/he disliked the food. On 12/9/25 at 11:17 AM, Resident 13 stated she/he disliked the food. On 12/10/25 at 7:19 PM, Resident 14 stated the food was nasty.On 12/11/25 at 12:30 PM, Resident 10 stated her/his chicken was very dry.On 12/9/25 at 9:59 AM, Staff 17 (CNA) stated residents often complained of the food and purchased food from delivery services every day.On 12/10/25 at 7:10 PM, Staff 7 (LPN) and Staff 31 (LPN) both stated residents would frequently order food delivery when they disliked the meal served to them.On 12/11/25 at 6:05 PM, Staff 21 (LPN) stated several residents complained about the food and its taste.On 12/12/25 at 1215 PM, a test tray was completed with Staff 1 (Administrator). The tray consisted of a fish filet which was cold and bland in taste and not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-12 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined the facility failed to provide residents with alternative meals for 1 of 1 kitchen reviewed for food service. This placed residents at risk for not receiving nourishing meals. Findings include. On 12/9/25 the facility's Alternative Menu indicated residents could request tomato soup, chicken noodle soup, deli sandwich, chicken Caeser salad, or a hamburger with lettuce and tomato.On 12/9/25 at 10:35 AM, Staff 19 (Dietary Manager) stated if residents do not indicate an alternative meal two hours before meal service, residents must wait until the end of meal service to get their meal. On 12/9/25 at 11:06 AM, Resident 12 stated she/he was unable to get an alternative meal if she/he did not like what was served. On 12/10/25 at 10:50 AM, Staff 14 (CNA) stated she was only able to get an alternative meal for a resident if she requested the meal at least two hours in advance.On 12/10/25 at 11:45 AM, Staff 32 (LPN) stated for a resident to receive an alternative meal it had to be ordered at least two hours in advance. On 12/10/25 at 7:10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-12 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to report an allegation of abuse to the State Agency within the required timeframe for 1 of 4 sampled residents (#9) reviewed for abuse. This placed residents at risk for abuse. Findings include: Resident 9 admitted to the facility in 5/2025, with a diagnosis of dementia with agitation. On 11/27/25 at 3:30 PM, a Progress Note indicated a CNA was physically struck by Resident 9 several times in the face, shoulder and knee.On 11/27/25 at 3:39 PM, a Progress Note indicated Staff 21 (LPN) went to Resident 9 who admitted to hitting and kicking the CNA but then alleged the CNA abused her/him first. The State Agency received the facility's FRI for an allegation of abuse on 11/27/25 at 7:25 PM.On 12/10/25 at approximately 12:00 PM, Staff 2 (DNS) verified the FRI was not submitted within the two-hour required timeframe of the abuse allegation.On 12/11/25 at 6:01 PM Staff 21, verified once Resident 9 verbalized the allegation of abuse he assessed the resident and reported the allegation to the facility management…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to thoroughly investigate an allegation of abuse for 1 of 4 sampled residents (#9) reviewed for abuse. This placed residents at risk for physical abuse. Findings include:Resident 9 admitted to the facility in 5/2025 with a diagnosis including dementia with agitation. Resident 9's 11/22/25 Care Plan indicated the resident had verbal and physical behaviors towards staff and staff were to provide care in pairs. The 11/27/25 at 3:30 PM Progress Note indicated a CNA was physically struck by Resident 9 several times in the face, shoulder and knee.The 11/27/25 at 3:39 PM Progress Note indicated Staff 21 (LPN) went to Resident 9 who admitted to hitting and kicking the CNA but then alleged the CNA abused her/him first. Staff 21 notified the facility management of the allegation of abuse.The 11/27/25 Facility Investigation revealed a CNA reported being struck in the face, shoulder, and knee while performing care. The resident reported to the nurse he did to the CNA what she did to her/him. The resident later apologized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-11-24 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure sufficient nursing staff were available to meet resident needs for 1 of 1 facility reviewed for staffing. This placed residents at risk for lack of timely assistance and unmet care needs. Findings include:On 9/22/25 the facility had a census of 53. On 9/25/25 at 10:06 AM Staff 2 (DNS) provided a list of residents who: -Required assistance with bathing: 31;-Were dependent for bathing: 21;-Required assistance with dressing: 39;-Were dependent for dressing: 10;-Required assistance for ADL transfers: 28;-Were dependent for ADL transfers: 17;-Required assistance with ADL toilet use: 26;-Were dependent for ADL toilet use: 18;-Required assistance with eating: 9;-Were dependent with eating: 3.1. Call light observations revealed the following:-On 9/24/25 at 11:11 AM Resident 14's call light was illuminated. At 11:33 AM, Resident 14 stated she/he was waiting for lunch and a drink. At 11:39 AM Staff 30 (CNA) entered the room, exited the room and stated the resident requested water but was unable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-24 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure facility administration used the facility's resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident related to lack of sufficient staffing, lack of a facility assessment, and significant medication errors for 1 of 1 facility reviewed for effective administration.1. Observations on 9/24/25 and 9/25/25 revealed delayed responses to call lights, staff appeared and reported to be rushed, and residents were waiting for assistance from staff and appeared frustrated from the lack of timely assistance.Facility documentation including grievances and Direct Care Staff Daily Reports revealed chronic concerns spread across multiple months related to insufficient staffing, which resulted in delayed assistance or assistance not provided at all.Interviews with residents and witnesses during from 9/22/25 through 9/24/25 revealed concerns related to sufficient staffing including delayed call light times, and lack of assistance. Interviews with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-11-24 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, it was determined the facility failed to conduct and complete a comprehensive facility assessment to care for its residents competently during day-to-day operations. This placed residents at risk for unidentified and unmet needs. Findings include:The 3/24/25 Facility Assessment was reviewed. The assessment was not comprehensive and failed to accurately include information on the following:- How the facility assessment was used to address staffing needs and resident acuity.- The high usage of agency staff.On 9/25/25 at 1:54 PM, Staff 1 (Administrator) reviewed the Facility Assessment and acknowledged the assessment was not comprehensive and did not have accurate information related to the area of staffing. No further information was provided.
Show the remaining 49 citations
- Potential for harm · D2025-11-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to notify a resident's responsible party of a significant change of condition for 1 of 3 sampled residents (#3) reviewed for medication. This placed residents at risk for their responsible party not being informed of the resident's status. Findings include:Resident 3 admitted to the facility in 2025 with diagnoses including epilepsy and dementia. Resident 3's emergency contact was listed as Witness 7 (Family Member). The 9/14/25 12:01 AM Progress Note by Staff 15 (LPN) indicated Patient found having active seizure. Called 911, resident left facility 00:01 [12:01 AM]. Notified on call. Left message on administrators phone.There was no indication in the clinical record to indicate Witness 7 was notified of Resident 3's change of condition and hospitalization. On 9/23/25 at 2:23 PM Witness 7 stated she was unaware of Resident 3's seizure or hospitalization until the hospital staff called and told her. On 9/25/25 at 12:55 PM Staff 2 (DNS) acknowledged Resident 3's emergency contact was Witness 7 and she was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents were free from significant medication errors for 1 of 3 sampled residents (#3) reviewed for medication. This placed residents at risk for reduced efficacy of medications. Findings include:Resident 3 admitted to the facility in 7/2025 with diagnoses including epilepsy (a neurological disorder characterized by unprovoked seizures) and dementia. The 8/20/25 physician order indicated Resident 3 was to receive the following medications twice daily for epilepsy:-levetiracetam (antiepileptic drug) 750 mg 3 tablets;-lamotrigine (anticonvulsant medication used to prevent or control seizures) 200 mg 2 tablets;-zonisamide (anticonvulsant medication used to prevent or control seizures) 100 mg 3 tablets. The 9/2025 MAR indicated the following:-Resident 3 was to receive levetiracetam, lamotrigine and zonisamide at 8:00 AM and 8:00 PM.-On 9/13/25 Staff 15 (LPN) administered levetiracetam, lamotrigine and zonisamide to Resident 3 at 11:47 PM (three hours and 47 minutes late). On 9/24/25 at 9:55 AM Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-28 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to ensure sufficient staffing to meet resident care needs for 3 of 3 halls reviewed for staffing. This placed residents at risk for delayed and unmet care needs. Findings include: On 4/23/25 the facility provided a list of residents who: -Required assistance with mechanical lifts: 18 -Required two person assistance with ADLs: 4 -Required assistance with eating: 5 -Had behaviors: 10 The 3/24/25 Facility Assessment indicated to continue to analyze and review specific times and circumstances where additional or directed staffing needed. Admin and/or DNS assure appropriate staffing levels for compliance. a. A review of the Direct Care Staff Daily Reports from 8/1/24 through 8/31/24 revealed the facility had insufficient CNA staff, per state minimum requirements, for one or more shifts on the following dates: -8/3/24 -8/9/24 -8/14/24 A review of the Direct Care Staff Daily Reports from 3/20/25 through 4/20/2025 revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-28 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to ensure a registered nurse was available for at least eight consecutive hours, seven days a week for 13 of 91 days reviewed for RN coverage. This placed residents at risk for lack of RN oversight including nursing assessments. Findings include: A review of the Direct Care Staff Daily Reports from 8/1/24 through 8/31/24, 9/1/24 through 9/30/24, and 3/20/25 through 4/20/2025 revealed the following dates with no RN coverage: -8/4/24 -8/9/24 -8/10/24 -8/13/24 -8/16/24 -8/17/24 -8/20/24 -8/22/24 -8/25/24 -8/28/24 -9/4/24 -9/6/24 -9/8/24 On 4/28/25 at 2:35 PM Staff 1 (Administrator) acknowledged the identified dates without the required RN coverage.
- Potential for harm · F2025-04-28 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to ensure CNA staff annual performance reviews were completed for 4 of 4 sampled CNA staff (#s 22, 28, 29, and 30) reviewed for sufficient and competent nurse staffing. This placed residents at risk for a lack of competent staff. Findings include: Annual performance reviews and hire dates were requested on 4/25/25 and 4/28/25 from Staff 1 (Administrator) and Staff 4 (Regional RN) for the following staff: -Staff 22 (CNA), hired on 8/4/21. -Staff 28 (CNA), hired on 9/20/22. -Staff 29 (CNA), hired on 3/22/22. -Staff 30 (CNA), hired on 9/26/12. On 4/28/25 at 1:39 PM Staff 4 stated they were unable to find annual performance reviews for the four identified staff.
- Potential for harm · D2025-04-28 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to obtain informed consent prior to administration of a psychotropic medication for 1 of 5 sampled residents (#34) reviewed for unnecessary medications. This placed residents at risk for being uninformed of the risks and benefits of their medications. Findings include: Resident 34 was admitted to the facility in 4/2025 with diagnoses including major depressive disorder. A 4/3/25 physician order included bupropion 300mg (used to treat depression) and desvenlafaxine 100mg (used to treat depression) one time daily. Resident 34's 4/2025 MARs revealed the resident received bupropion and desvenlafaxine daily since 4/3/25. Resident 34's medical record revealed the signed consent related to the risks and benefits of bupropion was obtained on 4/23/25 and the signed consent related to the risks and benefits of desvenlafaxine was obtained on 4/24/25. On 4/28/25 at 10:10 AM Staff 2 (DNS) acknowledged the consents were obtained after the medications were administered.
- Potential for harm · Dcited before2025-04-28 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure residents were assessed for self-administration of medications for 1 of 1 sampled resident (#104) reviewed for medication self-administration. This placed residents at risk for adverse outcomes related to unsafe self-administration of medication. Findings include: The facility's 3/2023 Right to Self-Administer Medication outlined the following criteria for a resident to self-administer medications: 1. If a resident has requested to self-administer medications, it is the responsibility of the interdisciplinary team to determine it is safe before the resident exercises the right. A resident may self-administer medications after the interdisciplinary team has determined which medication may be self-administered. 2. Considerations in determining of the resident is clinically appropriate to self-administer include: a. Which medications are appropriate and safe for self-administration. b. The resident's physical capacity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to administer bowel care medication and ensure physician orders related to bowel care were followed for 1 of 5 sampled residents (#4) reviewed for unnecessary medications. This placed residents at risk for adverse outcomes related to constipation. Findings include: A review of the facility's undated constipation protocol revealed to administer the following orders: -milk of magnesia 30mL PO PRN daily. -MiraLAX 17 grams mix with four-eight oz of fluid PO PRN daily OR Senna-Colace 8.6mg/50mg two tablets PRN daily. -Bisacodyl five-10 mg extended-release tablets PRN daily. -Bisacodyl 10mg PRN daily. -Then add Fleet Enema PRN daily. -Notify physician if >4 days since last BM. Resident 4 was admitted to the facility in 5/2022 with diagnoses including dementia and multiple sclerosis. The 2/22/25 Quarterly MDS indicated Resident 4's cognition was severely impaired. The 12/12/24 care plan indicated Resident 4 was to be monitored for side effects of constipation and to keep the physician informed of any problems. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-28 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents received vision treatment and services for 1 of 2 sampled residents (#27) reviewed for vision. This placed residents at risk for vision loss. Findings include: Resident 27 was admitted to facility on 4/2021 with diagnoses including diabetes. A 12/17/24 Eye Exam Summary indicated a diagnosis of combined forms of age-related cataract - bilateral: Planning on cataract surgery. The summary instructed to hold off on glasses until after cataract surgery. No additional documentation was found to indicate the facility followed up on the recommendation for cataract surgery. A 3/21/25 Significant Change MDS documented a BIMS score of 14, indicating Resident 27 was cognitively intact. On 4/21/25 at 11:14 AM and on 4/21/25 at 12:40 PM Resident 27 stated her/his vision was not good. and was supposed to have her/his cataracts removed. Resident 27 said it was a while ago and no one talked to her/him about the surgery since then. On 4/23/25 at 2:14 PM Staff 13 (Social Services Director) stated she talked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure residents received required dialysis care including post-dialysis assessments for 1 of 1 sampled resident (#28) reviewed for dialysis. This placed residents at risk for dialysis complications. Findings include: Resident 28 was admitted to the facility in 10/2023 with diagnoses including end-stage renal disease and dependence on dialysis (a medical treatment that removes waste products from the blood when the kidneys are not working properly). Resident 28's 11/1/24 Annual MDS indicated the resident was cognitively intact and received dialysis. A review of the 3/20/25 physician order indicated the resident received dialysis on Mondays, Wednesdays, and Friday's. The physician order also indicated a post-dialysis assessment was to be completed when the resident returned to the facility from dialysis. A review of Resident 28's medical record revealed the last completed post-dialysis assessment evaluation was on 3/24/25. There was no indication the resident was assessed post-dialysis on the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide timely pharmaceutical services for 1 of 2 sampled residents (#102) reviewed for pain. This placed residents at risk for untreated medical needs. Findings include: Resident 102 admitted to the facility on [DATE] with diagnoses including right ankle fracture and candidal stomatitis (oral thrush). A review of Resident 102's 4/10/25 admission orders revealed an order for Magic Mouthwash - lidocaine/Maalox/Diphenhydramine Liquid to be given four times a day for throat pain. A review of Resident 102's April MAR indicated the Magic Mouthwash was marked not available from 4/10/25 to 4/23/25. On 4/23/25 at 1:35 PM Resident 102 stated she/he did not recall receiving the Magic Mouthwash. On 4/23/25 at 8:19 PM Staff 21 (Agency LPN) stated she contacted the pharmacy and notified the provider the medication was not available on 4/14/25 and again on 4/15/25, the days she worked. On 4/25/25 at 11:34 AM Staff 8 (Pharmacist) stated the pharmacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, it was determined the facility failed to ensure a medication error rate of less than five percent. There were 2 errors out of 26 medication administration opportunities resulting in a 7.69% error rate. This placed residents at risk for reduced medication efficacy and feeding tube complications. Findings include: The facility's Pharmacy Services Medication Administration dated 3/2023 specified crushed medications will not be combined to give multiple medications at once, whether administered orally or via a feeding tube. Resident 47 was admitted to the facility in 3/2025 with diagnoses including an inability to swallow following a stroke. Resident 47's 4/2025 Physician Orders included the following: -metoprolol tartrate (medication for high blood pressure) 25 mg, give one tablet via PEG-Tube two times a day -atorvastatin calcium (medication for high cholesterol) 40 mg, give one tablet via PEG-Tube one time a day On 4/24/25 at 9:52 AM Staff 10 (LPN) administered medications to Resident 47 via feeding tube. Staff 10 crushed one tablet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to obtain lab samples for 1 of 5 sampled residents (#21) reviewed for unnecessary medications. This placed residents at risk for lack of treatment. Findings include: Resident 21 was admitted to the facility in 9/2022 with diagnoses including multiple sclerosis and slow transit constipation. A review of Resident 21's 4/2025 Physician Orders revealed an order to collect stool sample and complete IFOBT test - screening for colo-rectal cancer-Optum to provide the kit with an order start date of 11/19/24. On 4/23/25 at 12:43 PM Staff 18 (CNA) stated Resident 21 was incontinent of bowels and needed bowel care routinely during the day and/or evening shift. Staff 18 stated the charge nurse alerted CNAs if the resident was the bowel list or needed a stool sample for collection. Staff 18 stated she did not recall Resident 21 needing her/his stool sample to be collected. On 4/24/25 at 2:48 PM Staff 10 (LPN) stated it was difficult to collect a stool sample from Resident 21 due to the test requiring three stool samples…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-20 · tag F0559 — isolatedHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to notify a resident's responsible party in writing prior to a change in room of the reason for the room change for 1 of 3 sampled residents (#4) reviewed for resident rights. This placed residents at risk for potential adjustment difficulties and delayed responsible party notification related to changes in room location. Findings include: The facility's undated Room Move Notification policy indicated the following: - The resident and the representative would be notified of a potential room move, providing as much advance notice as possible. -When the resident was being moved by the facility's request, the resident and/or resident representative must receive an explanation in writing of why the move was being requested. - The Social Service Director/designee was to ensure the resident and/or resident representative agreed to the potential move before the room move occurred. Resident 4 admitted to the facility in 2024 with diagnoses including dementia. Resident 4's admission Record indicated the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to protect the resident's right to be free from deprivation of goods and services for 2 of 3 sampled residents (#s 17 and 18) reviewed for abuse and neglect. This placed residents at risk for abuse. Findings include: 1. Resident 17 was admitted to the facility in 2024, with diagnoses including a fractured femur (leg bone), dementia, and a history of falling. A Facility Reported Incident dated 8/7/24, indicated on the morning of 8/7/24 the in-coming day shift staff reported to administration Resident 17 was found on the floor of her/his room naked and covered in urine and feces. The facility's investigation dated 8/7/24, indicated Resident 17 was left on the floor of her/his room for an extended period by Staff 7 (CNA) and Staff 8 (LPN) because the resident was repeatedly climbing out of bed. The two staff members did not attempt to engage with the resident but left her/him naked on the floor. The resident urinated and defecated and crawled around in the mess on the floor during the night. In the early morning the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure Staff 8 (LPN) adhered to professional standards of practice related to deprivation of goods and services for 2 of 3 sampled residents (#s 17 and 18) reviewed for abuse and neglect. This placed residents at risk for abuse. Findings include: 1. Resident 17 was admitted to the facility in 2024, with diagnoses including a fractured femur (leg bone), dementia, and a history of falling. A Facility Reported Incident dated 8/7/24, indicated on the morning of 8/7/24 the in-coming day shift staff reported to administration Resident 17 was found on the floor of her/his room naked and covered in urine and feces. The facility's investigation dated 8/7/24, indicated Resident 17 was left on the floor of her/his room for an extended period by Staff 7 (CNA) and Staff 8 (LPN) because the resident was repeatedly climbing out of bed. The two staff members did not attempt to engage with the resident but left her/him naked on the floor. The resident urinated, defecated, and crawled through the mess on the floor during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-31 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined the facility failed to assess and monitor pressure ulcers for 3 of 6 sampled residents (#s 13, 15 and 22) reviewed for pressure ulcers. This placed residents at risk for worsening wounds. Findings include: 1. Resident 22 re-admitted to the facility in 9/2024, with diagnoses including diabetes and dementia. The 9/5/24 Nursing readmission Evaluation revealed an unstageable coccyx wound and no other pressure injuries. The Skin and Wound Evaluations revealed the following: -9/6/24: Deep Tissue Injury (persistent non-blanchable deep red, maroon or purple discoloration) to the rear, distal right malleolus. There was no assessment completed for the resident's right heel. -9/6/24: Coccyx wound stalled, approximately one month old. The wound assessment did not include measurements or description of the resident's wound. -10/11/24: Coccyx wound. The wound assessment did not have any measurements or description of the resident's wound. The 10/29/24 Hospital Records revealed Resident 22 had the following wounds: -Foot Anterior, Right,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-12 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to provide sufficient nursing staff to ensure residents attained their highest practicable psychosocial well-being for 3 of 3 halls reviewed for staffing. This placed residents at risk for delayed care and unmet needs. Findings include: On 2/7/24 the facility provided lists of residents who: -Required assistance with eating: 14 -Required assistance with dressing: 46 -Required assistance with bathing: 49 -Required assistance with toileting: 41 -Required two-person assistance with transfers: 20 -Required mechanical lift transfers: 23 -Required incontinence care: 45 -Had wandering behaviors: 3 -Had behavioral healthcare needs: 3 A review of the facility Direct Care Staff Daily Reports for 5/2023, 6/2023, 11/2023, 12/2023, 1/2024 and 2/1/24 through 2/5/24 revealed the facility had insufficient CNA staff for one or more shifts to meet the state minimum staffing requirement on the following dates: 5/2023: 12 days 6/2023: 2 days 11/2023: 6 days 12/2023: 7 days 1/2024: 11 days 2/2024: 2 days Observations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-02-12 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to use the services of a Registered Nurse for at least eight consecutive hours a day, seven days a week for 10 of 97 days reviewed for RN staffing coverage. This placed residents at risk for lack of RN oversight including resident assessment, care and services. Findings include: A review of the Direct Care Staff Daily Reports from 11/2023 through 2/5/24 revealed the following days with no RN coverage for eight consecutive hours: -November: 10 and 20. -December: 4, 21, 24, and 25. -January: 9 and 15. -February: 1 and 2. On 2/12/24 at 12:54 PM Staff 1 (Regional Director of Operations), Staff 2 (Assistant Administrator) and Staff 5 (DNS) acknowledged the facility lacked RN coverage on the identified dates.
- Potential for harm · Ecited before2024-02-12 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined Staff 28 (Former DNS) falsified resident records for 20 of 20 sampled residents (#s 1, 7, 15, 21, 22, 23, 24, 26, 30, 31, 36, 40, 51, 57, 59, 60, 61, 62, 198 and 202) reviewed for false documentation. This placed residents at risk for inaccurate medical records, missed medications and a delay in treatment. Findings include: On 12/20/23 a public complaint was received which alleged Staff 28 falsified multiple resident records related to medication and treatment administration on 11/20/23 and skilled nursing assessments from 12/3/23 through 12/5/23. The (undated) facility investigation revealed the following information regarding missed medication and treatment administrations on 11/20/23 and how they were falsely documented by Staff 28: -Resident 1: Two medications signed as held. -Resident 7: Three medications signed as administered, refused or held and two treatments completed. -Resident 15: 13 medications signed as administered, refused or held. -Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-12 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to provide ADL care to 4 of 4 sampled residents (#s 11, 27, 33 and 41) reviewed for ADLs. This placed residents at risk for unmet needs and loss of dignity. Findings include: 1. Resident 33 admitted to the facility in 12/2023 with diagnoses including osteoarthritis (breakdown of cartilage) of the right knee. Resident 33's care plan initiated on 12/18/23 revealed she/he required the assistance of staff with bathing, dressing and toilet use. On 1/23/24 a concern was reported which alleged on 1/20/24, Resident 33 was observed to have on a soiled brief and feces were observed to be on her/his back and legs. On 2/8/24 at 2:18 PM, Staff 13 (CNA) stated staff were supposed to provide incontinence care every two hours but sometimes were short staffed and the CNAs did the best they could. On 2/12/24 at 11:43 AM, Witness 5 (Complainant) stated she visited Resident 33 many times since she/he was admitted . On 1/20/24 Witness 5 arrived before lunch. She confirmed Resident 33's brief was soiled, she observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-12 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to assess and treat skin conditions and administer medications as ordered for 8 of 12 sampled residents (#s 4, 9, 11, 25, 41, 43 and 54) reviewed for skin and medications. This placed residents at risk for worsening skin conditions, adverse medication side effects, constipation. Findings include: 1. Resident 9 admitted to the facility on [DATE] with diagnoses of left sided hemiplegia (paralysis) and a history of deep vein thrombosis (DVT/clots) and COPD (chronic obstructive pulmonary disease). a. The 12/2/23 Nursing admission Evaluation indicated Resident 9 had a hematoma wound on the right leg. A wound assessment was not completed. The 12/3/23 Skin and Wound Assessments did not assess the right leg wound. The 12/3/23, 12/4/23 and 12/5/23 Skilled Nursing Notes indicated the resident had no skin or wound concerns. The 12/6/23 Wound Care Assessment revealed a full skin assessment of Resident 9's right lower leg wound. [This was the initial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident 15 admitted to the facility in 5/2023 with diagnoses including neuromuscular dysfunction of the bladder. The 5/17/23 Urinary Care Plan revealed the resident had a history of urine retention and frequent UTIs. Staff were to check the tubing for kinks every shift. The current Kardex (CNA care plan) instructed staff to check tubing for kinks every shift. The Point of Care documentation revealed staff documented the resident utilized a urinary catheter and recorded how much urine output there was each shift. The November 2023 TARs revealed an order to change the urinary catheter monthly. Review of Resident 15's medical record revealed no evidence catheter care (cleansing of the area) was completed. On 2/9/24 at 10:40 AM Staff 31 (CNA) stated the med tech (CMA) provided care for Resident 15's catheter and he only checked for tubing kinks or leakage, and reported to the nurse if needed. On 2/6/24 at 12:48 PM Staff 6 (LPN Unit Manager) stated the standard of care for indwelling catheters was every shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-12 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to ensure the Direct Care Staff Daily reports were accurate for 36 of 41 days reviewed for staffing. This placed residents at risk for inaccurate staffing information. Findings include: A review of Direct Care Staff Daily Reports and nursing staff time sheets from 5/22/23 through 5/31/23 and 1/2024 revealed the Direct Care Staff Daily Reports were inaccurate for the number of staff on duty and the hours staff worked for the following dates: - 5/22/23 through 5/31/23 - 1/2/24 through 1/8/24 - 1/10/24 through 1/25/24 - 1/27/24 - 1/30/24 - 1/31/24 On 2/12/24 at 12:54 PM Staff 1 (Regional Director of Operations), Staff 2 (Assistant Administrator) and Staff 5 (DNS) acknowledged the inaccuracies for the identified dates and no further information was provided.
- Potential for harm · E2024-02-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure appropriate medication storage temperatures were logged and maintained for 1 of 3 medication storage refrigerators reviewed for safe medication storage. This placed residents at risk for receiving medications with reduced efficacy. Findings include: The facility's Medication Storage Policy revised in 1/2023 indicated medications which required refrigeration were to be kept between 36-46 degrees and temperatures were to be recorded on the refrigerator temperature log. On 2/7/24 at 8:03 AM refrigerator #2 in the medication storage room was observed with Staff 9 (LPN). Review of the refrigerator temperature log showed temperatures were to be recorded twice daily and maintained between 36-46 degrees. The 2/2024 refrigerator log from 2/1/24 through 2/7/24 revealed ten instances when the temperature of the refrigerator was 33 degrees. The medication refrigerator contained an emergency kit, insulin, IV (intravenous) medication, and eye drops. On 2/8/24 at 9:22 AM Staff 5 (DNS) acknowledged the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-12 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview it was determined the facility failed to provide palatable and appealing food for 4 of 5 sampled residents (#s 16, 18, 20 and 247) reviewed for food. This placed residents at risk for weight loss. Findings include: Interview with residents from 2/5/25 through 2/6/24 indicated the following food concerns: - Resident 16 stated the flavor of the food sometimes tasted like crap. - Resident 18 stated some days the food was not good. Resident 18 stated the food's flavor was not very good. - Resident 20 stated the facility's food was horrible, overcooked and the vegetables were mush. - Resident 247 stated the food did not taste like anything, had no resemblance of what was being eaten and was just lumps of brown and white something. On 2/7/24 at 12:55 PM a test tray was sampled by the survey team. The meal consisted of mashed potatoes, seasoned green beans and a boneless pork chop on top of a slice of bread with brown gravy. The mashed potatoes were bland and tasteless. The pork chop was tough and difficult to cut with the utensils provided. The green…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-12 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure resident records were accurately documented for 20 of 20 sampled residents (#s 1, 7, 15, 21, 22, 23, 24, 26, 30, 31, 36, 40, 51, 57, 59, 60, 61, 62, 198 and 202) reviewed for false documentation. This placed residents at risk for inaccurate medical records. Findings include: The (undated) facility investigation revealed the following missed medication and treatment administrations on 11/20/23 and how they were falsely documented by Staff 28: -Resident 1: Two medications signed as held. -Resident 7: Three medications signed as administered, refused or held and two treatments completed. -Resident 15: 13 medications signed as administered, refused or held. -Resident 21: Seven medications signed as administered, refused or held. One nutritional supplement signed as given. -Resident 22: Six medications signed as administered, refused or held. -Resident 23: Three medications signed as held and one treatment as completed. -Resident 24: One medication signed as held. -Resident 26: One medication signed as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to complete a Baseline Care Plan within 48 hours of admission for 3 of 9 sampled residents (#s 41, 43 and 199) reviewed for medications, catheter care and hospice. This placed residents at risk for a lack of care and services. Findings include: 1. Resident 43 was admitted to the facility on [DATE] with diagnoses including intraspinal abscess and pathological (no force) right femur fracture. The 12/7/23 Care Conference documentation indicated it was the initial care plan and welcome meeting. Resident 43's Care Plan revealed the first care area initiated was on 12/5/23. On 2/6/24 at 1:24 PM Staff 6 (LPN Unit Manager) verified the Baseline Care Plan was not completed within the required 48 hours after admission. 2. Resident 199 admitted to the facility on hospice status on 1/12/24 with diagnoses including dementia. Review of Resident 199's baseline care plan indicated it was not initiated until 1/16/24 (4 days after admission). The Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to complete a comprehensive recapitulation of stay and a final summary of the resident's status upon discharge for 1 of 2 sampled residents (#55) reviewed for discharge. This placed residents at risk for an unsafe discharge. Findings include: Resident 55 was admitted to the facility in 9/2022 with diagnoses including dementia. Resident 55 was discharged from the facility in 11/2023. Review of a Discharge Planning Review form dated 10/18/23 revealed the resident was discharged to an adult foster care home (AFC). The recapitulation of stay indicated the resident was transferred to the facility from another facility, was dependent on staff for care and a family member was the resident's decision maker. The recapitulation of stay did not include the resident diagnoses, course of treatment/illness, therapy, pertinent labs, radiology and consultations. The discharge form also did not include a final summary of the resident's status at the time of discharge compared to the resident's most recent comprehensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to follow the care plan which resulted in a fall for 1 of 1 sampled resident (#55) reviewed for falls. This placed residents at risk for falls. Findings include: Resident 55 was admitted to the facility in 9/2022 with diagnoses including dementia. Review of a care plan initiated 9/13/22 revealed the resident had an ADL self performance deficit. Interventions included assistance with transfers which included the help of two staff and a Hoyer/mechanical lift initiated on 5/31/23. Review of an incident report dated 8/14/23 revealed the resident was found on the floor next to her/his wheelchair and a CNA standing next to the resident. The report indicated the resident was transferred from the wheelchair to the bed using a Hoyer. As the resident was lifted the resident slipped out of the Hoyer sling and was assisted to the floor by CNAs. No injuries were noted. The report failed to indicate if the care plan was followed and possible neglect was ruled out. A statement by Witness 8 (CNA) dated 8/14/23 indicated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide care and services for a central venous port for 1 of 1 sampled resident reviewed for IV (Intravenous) medications. This placed residents at risk for worsening infections and hospitalization. Findings include: The 2011 CDC (Centers for Disease Control) guidelines on how to handle and maintain central lines indicated dressings were to immediately be replaced when they were wet, soiled or dislodged and to perform routine dressing changes every two to seven days depending on the supplies used. Resident 43 admitted to the facility on [DATE] with diagnoses including an intraspinal abscess and diabetes. The 12/1/23 Hospital admission Orders and Discharge Summary revealed Resident 43 discharged to the facility with a right internal jugular port-a-cath (central venous IV port). The dressing was last changed on 11/30/23. The 12/3/23 Progress Note indicated Resident 43 was transferred to the hospital due to not having the resident's IV…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to follow physician orders related to oxygen administration and maintain oxygen concentrators for 2 of 2 sampled residents (#s 9 and 20) reviewed for oxygen therapy. This placed residents at risk for difficulty breathing. Findings include: 1. Resident 9 admitted to the facility on [DATE] with diagnoses of left sided hemiplegia (paralysis) and a history of deep vein thrombosis (DVT/clots) and COPD (chronic obstructive pulmonary disease.) The 12/2/23 Hospital admission Orders revealed an order for oxygen (O2) up to 2L/NC (two liters per minute/nasal cannula) as needed (PRN) to keep the oxygen saturation (O2 Sat) level over 93%. Contact the physician if unable to achieve. The December 2023 TARs revealed no indication O2 was administered and no indication the resident's O2 SAT was assessed from 12/2/23 through 12/19/23. The 12/6/23 Skilled Nursing Note completed at 2:31 PM revealed the resident's O2 Sat was 90% at 9:31 AM on an undocumented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure dialysis treatment and care was in place including monitoring and communication with the dialysis provider for 1 of 1 sampled resident (#18) reviewed for dialysis (a procedure to remove waste products from the blood when the kidneys stop working.) This placed residents at risk for dialysis complications. Findings include: Resident 18 admitted to the facility in 2020 with diagnoses including stroke and chronic kidney disease. a. The facility's Dialysis Policy revised in 3/2023 indicated: - The medical record was to contain communication between the facility and the dialysis center. - Facility staff were to monitor and document the status of the resident's dialysis access site for complications. Resident 18's Care Plan initiated on 12/12/23 revealed the resident received dialysis three times a week at a clinic outside the facility. Resident 18's 12/17/23 Physician's Orders included an order for staff to complete both pre and post dialysis assessments three times a week on the resident's dialysis days.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to obtain medications timely to ensure the provision of routine medications for 2 of 6 sampled residents (#s 247 and 347) reviewed for medications. This placed residents at risk for not receiving prescribed medications. Findings include. 1. Resident 347 admitted to the facility on [DATE] with diagnoses including chronic kidney disease and edema. The 1/18/24 physician order indicated Resident 347 was to receive torsemide (diuretic medication) once daily. The 1/2024 MARs indicated Resident 347 did not receive torsemide on the following dates: -1/20/24 -1/22/24 -1/24/24 -1/29/24 -1/30/24 -1/31/24 Progress Notes and Order Administration Notes indicated the following: - 1/20/24 torsemide was not available. -1/22/24 torsemide do not have. - 1/24/24 torsemide was not available. -1/25/24 torsemide not available, will call pharmacy. This was crossed out and indicated declined order. -1/29/24 torsemide was not available, will follow up with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to respond to pharmacy recommendations in a timely manner for 1 of 2 sampled residents (#21) reviewed for medications. This placed residents at risk for potential adverse consequences related to medications. Findings include: Resident 21 was admitted to the facility in 9/2022 with diagnoses including vascular dementia. An 11/7/23, 12/6/23 and 1/10/24 pharmacy recommendation indicated Resident 21 received Quetiapine (antipsychotic), Duloxetine (antidepressant) and Lamictal (anticonvulsant) medications and to consider a Gradual Dose Reduction (GDR) for all three medications. Records revealed no indication the physician was notified regarding a Gradual Dose Reduction for Quetiapine, Duloxetine or Lamictal. On 2/9/24 at 12:35 PM Staff 6 (LPN Unit Manager) stated the first Tuesday of every month the pharmacist conducted medication reviews and within 48 hours the list of pharmacy recommendations ready for the physician to review. The list of recommendations provided to the facility and sent to the physician for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-12 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure a risk versus benefits for the use of the psychotropic medication in the form of a signed informed consent was obtained for 1 of 5 sampled residents (#397) reviewed for unnecessary psychotropic medications. This placed residents at risk to receive unnecessary medications and/or adverse side effects. Findings include: Resident 397 admitted to the facility on [DATE] with diagnoses including adjustment disorder with mixed anxiety and depression. The 1/24/24 hospital discharge orders indicated Resident 397 received Lorazepam (antianxiety medication) and Aripiprazole (antipsychotic) for adjustment disorder. Review of Resident 397's medical record revealed no indication the risks and benefits of the medications were reviewed with the resident. On 2/8/24 at 10:26 AM Resident 397 stated both the Lorazepam and Aripiprazole medications were new for her/him. Resident 397 stated she/he did not recall going over the risks and benefits of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to follow physician orders for 1 of 1 sampled resident (#52) reviewed for medication and medication treatments. This placed residents at risk for medical complications. Findings include: Resident 52 was admitted to the facility in 7/2023 with diagnoses including a femur fracture (a large bone in the leg). Review of a physician's order dated 7/28/23 revealed the resident was to receive Enoxaparin (anticoagulant) injection once a day for blood clot prevention post surgery. Review of a July 2023 MAR revealed the resident was not administered Enoxaparin on 7/29/23, 7/30/23 and 7/31/23. Review of a progress note dated 7/31/23 at 4:41 PM revealed the resident was noted to have a physician order for Lovenox (Enoxaparin) on 7/29/23 and was not administered the medication for two days. The note indicated the resident's physician was notified and a physician order was sent to the facility to restart the medication on 8/1/23. In an interview on 2/7/23 at 9:35 AM Staff 2 (Assistant Administrator) acknowledged physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-12 · tag F0770 — failed to provide lab services — isolatedProvide timely, quality laboratory services/tests to meet the needs of residents.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to complete laboratory testing as ordered for 1 of 1 sampled resident (#25) reviewed for lab orders. This placed residents at risk for worsening conditions. Findings include: Resident 25 admitted to the facility in 2017 with diagnoses including stroke and diabetes. On 12/13/23 the facility's pharmacist recommended Resident 25 have HbA1c (measures average blood sugar level over past three months) and a Lipid panel (cholesterol) labs drawn. On 12/14/23 the physician ordered the HbA1c and Lipid panel labs. On 2/8/23 the facility was asked to provide documentation the labs were completed. On 2/8/23 at 11:02 AM Staff 5 (DNS) stated the ordered labs were not completed and they reached out to the physician. On 2/9/24 at 1:45 PM Staff 5 (DNS) verified the physician ordered labs were not completed and she expected lab orders to be followed and completed.
- Potential for harm · Dcited before2023-09-12 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to comprehensively investigate resident-to-resident verbal and aggressive incidents for 3 of 3 sampled residents (#s 3, 4 and 7) who were reviewed for abuse. This placed residents at risk for continued abuse. Findings include: On 8/4/23 the facility's Freedom From Abuse, Neglect and Exploitation was provided by Staff 2 (DNS). Review of the facility's abuse policy did not reveal information regarding the requirements to ensure thorough investigations were completed for alleged abuse violations. Facility records included documentation of the following resident-to-resident incidents during 7/2023: 1. Resident 7 was admitted to the facility 7/2022 with diagnoses including Parkinson's disease (nervous system disease) and diabetes. Resident 7's 6/14/23 quarterly MDS revealed she/he had a BIMS score of 15 (cognitively intact). On 7/2/23 a progress note indicated Resident 7 was observed by staff as she/he yelled out for Resident 6 to go back down the hall, kicked at Resident 6's wheelchair and swung out her/him. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure the resident received care in accordance with professional standards of practice for 1 of 3 sampled residents (#1) reviewed for safety. This placed residents at risk for unknown injury hazards. Findings include: Resident 1 was admitted to the facility in 2023 with diagnoses including chronic lung disease and diabetes. Resident 1's admission MDS revealed her/his BIMS score was 15 (cognitively intact). On 8/23/23 Witness 1 (Complainant) stated Resident 1 informed her a nurse at the facility gave her/him alcohol wipes to swab inside her/his nose to prevent contracting Covid 19. Resident 1 asked Witness 1 to purchase her/him additional alcohol wipes to have in her/his room. Witness 1 stated she called the facility to talk to Staff 2 (DNS) about the incident with the alcohol wipes and to have someone check on Resident 1. Review of Resident 1's medical record on 8/24/23 revealed no documentation regarding the alcohol wipes or Witness 1 contacting Staff 2 about the issue. On 9/6/23 at 3:10 PM Staff 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-12-07 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to obtain copies of and provide assistance to residents who expressed interest in formulating an advanced directive for 4 of 4 sampled residents (#s 3, 25, 28 and 108) reviewed for advanced directives. This placed residents at risk of not having their healthcare decisions honored. Findings include: Review of advanced directives for Residents 3, 25, 28 and 108 revealed the following: a. Resident 3 was admitted to the facility in 12/2021. Care conference records (dated 1/3/22 and 10/18/22) for Resident 3 indicated the resident was offered and accepted information on advanced directives. On 12/2/22 at 9:50 AM Resident 3 stated she/he was interested in formulating an advanced directive. The resident received advanced directive paperwork at her/his care conference meetings but was not aware of what she/he needed to do. Resident 3 further stated she/he had not received any assistance or follow up by facility staff on how to create an advanced directive. There was no documentation as to the status of assisting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review it was determined the facility failed to assess a resident's ability to self-administer medications for 1 of 6 sampled residents (#50) reviewed for medication administration. This placed residents at risk for unsafe medication administration. Findings include: The facility's Right to Self-Administer Medication policy last revised on 7/2018, indicated the following: - A resident may self-administer medications after the interdisciplinary team has determined which medications may be self-administered. - Appropriate documentation of the determinations will be documented in the resident's medical record and care plan. Resident 50 was admitted to the facility in 2022 with diagnoses including kidney failure. Resident 50's current physician's orders included the following medications: - Arginaid (used for wound healing) - Lokelma (potassium binder) - sevelamer carbonate (phosphate binder) On 12/2/22 at 8:14 AM Staff 10 (LPN) was observed to leave three cups at Resident 50's bedside containing 8 ounces of water, each cup mixed with one of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide care and services in relation to bathing for 2 of 4 sampled resident (#s 25 and 33) reviewed for ADLs and choices. This placed residents at risk for unmet needs. Findings include: 1. Resident 33 was admitted in 5/2022 with diagnoses including End Stage Renal Disease (ESRD) with dialysis status, diabetic foot wounds requiring amputation of the right leg below the knee and functional incontinence of bowel/bladder. Resident 33's care plan dated 8/25/22 and updated 11/29/22 revealed she/he was functionally incontinent of bowel/bladder and at continued risk for skin integrity compromise with increased dependence on others for ADL support. Staff were to check for hygiene needs even if the resident was not voiding. Resident 33 was identified with an ADL self-care performance deficit related to weakness, deconditioning and cognitive impairment. Bathing/showering was limited to the extensive assistance of one person and the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to initiate treatment and monitoring when an area of skin impairment was identified for 1 of 1 sampled resident (#108) reviewed for non-pressure skin conditions. This placed residents at risk for lack of treatment and worsening of wounds. Findings include: Resident 108 was admitted to the facility on [DATE] with diagnoses including diabetes and CVA (stroke). On 11/30/22 at 11:14 AM Resident 108 was observed with an adhesive bandage on her/his outer left ankle. Resident 108 stated she/he needed to have the bandage replaced and it covered an injury sustained from a wheelchair. The bandage did not appear to be new and a small amount of dark drainage was visible on the outer surface of the bandage which was peeling up on the edge. According to the Nursing Admission/readmission Evaluation dated 11/14/22, the resident had a scab on left outer heel. There was no treatment order found on the 11/2022 or 12/2022 TARs for the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to provide necessary treatment and services to prevent the development of an avoidable pressure ulcer for 1 of 3 sampled residents (#50) reviewed for pressure ulcers. This placed residents at risk for worsening wounds. Findings include: Resident 50 was admitted to the facility in 9/2022 with diagnoses including diabetes, congestive heart failure, kidney failure and malnutrition. The resident's admission MDS dated [DATE] indicated the resident did not have any pressure ulcers at the time of admission and was assessed to be at risk for developing pressure ulcers. The MDS identified the resident required limited assistance of one staff person for bed mobility, toileting and personal hygiene. Facility Skin Wound photos for Resident 50 from 9/29/22 revealed the resident had MASD (moisture-associated skin damage) to her/his sacrum present on admission from the hospital. Documentation with the photo indicated the facility would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-07 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to identify the need for diabetic foot care for 2 of 2 sampled residents (#s 50 and 108) reviewed for foot care. This placed residents at risk for complications associated with diabetes. Findings include: The facility Clinical Services Policy and Guidelines for Foot Care indicated the need for foot care, including treatment to prevent complications from diabetes, peripheral vascular disease or immobility by providing care and treatment to maintain good foot health. Residents with complicating disease processes will be referred to qualified professionals for foot care. 1. Resident 50 was admitted to the facility in 9/2022 with diagnoses including diabetes, congestive heart failure, kidney failure and malnutrition. On 12/1/22 at 8:15 AM Resident 50 was observed in bed with both feet exposed. The resident's toenails were observed to be long, curling over the end of her/his toes and some were thickened with jagged edges. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined the facility failed to ensure a medicated powder was not left at the bedside of a cognitively impaired resident for 1 of 4 sampled residents (#34) reviewed for accidents. This placed residents at risk for the inappropriate consumption of an antifungal powder medication not meant to be orally ingested. Findings include: Resident 34 was admitted in 11/2022 with diagnoses including vascular dementia without behavioral disturbances and right-side hemiplegia (paralysis of one side of the body). The 11/8/22 admission MDS identified Resident 34's cognition as being moderately impaired. On 11/24/22 Resident 34 was reported to have ingested an antifungal powder that was left on her/his bedside table. According to the incident report, Staff 9 (LPN) gave Staff 24 (CNA) the antifungal powder in a medicine cup and asked her to put it on the resident when Staff 24 was getting the resident dressed. Staff 24 left the antifungal powder on Resident 34's bedside table. Staff 20 (Director of Rehab) informed Staff 9 it appeared the resident consumed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review it was determined the facility failed to ensure a medication error rate of less than five percent. The facility's medication administration error rate was 7%. This placed residents at risk for adverse medication consequences. Findings include: Resident 47 was admitted to the facility in 2022 with diagnoses including stroke and seizures. Resident 47's current physician's orders as of 11/2022 included the following medications which were scheduled on the MAR to be administered at 8:00 AM daily: - acetaminophen (pain reliever) - Dilantin (anticonvulsant) On 12/1/22 at 10:40 AM Staff 8 (LPN) was observed to administer Resident 47's acetaminophen and Dilantin. On 12/6/22 at 1:55 PM Staff 8 verified Resident 47's acetaminophen and Dilantin medications were not given within one hour of their ordered administration time. On 12/7/22 at 1:45 PM Staff 2 (Interim DNS) was made aware of these findings. No additional information was added.
- No harm found · Ccited before2025-11-24 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review it was determined the facility failed to post accurate and complete staffing information for 1 of 1 facility reviewed for required staff postings. This placed residents and the public at risk for incomplete and inaccurate staffing information. Findings includeA review of the Direct Care Staff Daily Reports from June 2025 through 9/23/25 revealed 47 days when portions of the form were left blank or were inaccurate. The incomplete or inaccurate information included daily census, the number of working staff and staff hours worked. The dates included:7/6/257/9/257/22/25 8/1/25 8/5/25 8/10/25 8/11/25 8/12/25 8/13/25 8/14/25 8/15/25 8/16/25 8/17/25 8/21/25 8/22/25 8/23/25 8/24/25 8/25/25 8/26/25 8/27/25 8/28/25 8/29/25 8/30/25 8/31/25 9/1/25 9/2/5 9/3/25 9/4/25 9/5/25 9/6/25 9/7/25 9/8/25 9/9/25 9/11/25 9/12/25 9/13/25 9/14/25 9/15/25 9/16/25 9/17/25 9/18/25 9/19/25 9/20/25 9/21/25 9/22/25 9/23/25On 9/25/25 at 11:15 AM Staff 1 (Administrator) acknowledged the Direct Care Staff Daily Reports were incomplete and inaccurate for the identified dates.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$102,802 in federal fines across 2 penalties.
- $54,909 — penalty dated 2025-04-28
- $47,893 — penalty dated 2024-02-12
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to VOLARE HEALTH — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 1.7 | -0.7 vs chain |
| Staffing | 2 of 5 | 2.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 3.2 | +0.8 vs chain |
The other 15 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2023 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 PINNACLE HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| HAGLER, ALEXANDER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| EVERGREEN ESTATES PROPCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 03/01/2023 |
| SMITH, BRIAN | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 03/27/2023 |
| VOLARE HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| MORRIS, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/14/2023 |
| REECE, CURTIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/31/2025 |
| SCHWARTZ, ELIEZER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2023 |
| HAGAR, CHAIM | Individual | ADP OF THE SNF | — | since 03/01/2023 |
CMS files one row per role, so the 24 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.1M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 385117. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.