St Bernard Nursing & Rehab
4021 Roneagle Way, New Orleans, LA 70122 · For profit - Limited Liability company · 127 certified beds · (504) 246-7900 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0602), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (59%) runs well above the national median (45%)
- about 24% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.0% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.3% | 5.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.5% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.3% | 2.3% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.9% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.9% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.4% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.6% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.1% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.9% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.0% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.5% | 3.1% | 1.4% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 76.1% | 76.3% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 37.3% | 28.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.8% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.85 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.37 | 2.74 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
42.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 39 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 65.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 42.3%CMS range 26.6–61.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.8–15.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 65.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 67.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 47.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 3.1–11.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.24 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 127 beds and averages 123.6 residents a day — about 97% occupied, or roughly 3 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.11 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.15 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.53 hrs/resident/day on weekends vs 3.35 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.19 to 0.07 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 59% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 10 most serious are shown; the remaining 34 are one tap away and print in full.
- Potential for harm · D2026-03-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure a residents responsible party was immediately notified of a fall for 1 (Resident #1) of 4 sampled residents reviewed for falls. Findings: Review of Resident #1's Incident Report dated 01/11/2026 revealed, in part, Resident #1 had an unwitnessed fall on 01/11/2026 which resulted in a hematoma (closed wound were blood collects) and bleeding to her forehead. Further review revealed S7Licensed Practical Nurse received orders to send Resident #1 to the emergency room for an evaluation, and S7Licensed Practical Nurse attempted to notify Resident #1's responsible party/daughter twice with no success. Review of Resident #1's Nurse Note dated 01/11/2026 revealed, in part, Resident #1 was found to have bleeding and a large hematoma to her forehead. Further review revealed S7Licensed Practical Nurse received orders to send Resident #1 to the emergency room for an evaluation, and S7Licensed Practical Nurse attempted to notify Resident #1's responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure a resident's care plan to prevent falls included an individualized resident-centered intervention for 2 (Resident #1, Resident #2) of 4 sampled residents reviewed for falls. Findings: Resident #1Review of Resident #1's Minimum Data Set with an Assessment Reference Date of 12/16/2025 revealed, in part, Resident #1 had a Brief Interview for Mental Status score of 5, which indicated Resident #1 had severe cognitive impairment. Further review revealed Resident #1 had a diagnosis dementia (memory loss) and reduced mobility. Review of Resident #1's unwitnessed fall report dated 12/24/2025 revealed Resident #1 had an unwitnessed fall and was found on the floor in the hallway. Further review revealed Resident #1 was confused and unable to explain how the fall occurred. Review of Resident #1's unwitnessed fall report dated 01/11/2026 revealed Resident #1 had an unwitnessed fall and was found on the floor in her room. Further review revealed Resident #1 was confused and unable to explain how the fall occurred. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to document a resident's newly identified wound in the resident's clinical record for 1 (Resident #6) of 3 sampled residents reviewed for pressure ulcers Findings:Review of the facility's undated Skin and Wound Management Guidelines revealed, revealed all pressure related injuries and/or moisture associated skin damage would be documented in the Skin and Wound Module. Further review revealed alterations in skin integrity which are not monitored in the Skin and Wound Module as mentioned above would require a detailed description in the resident's progress notes. Review of Resident #6's care plan revealed, in part, Resident #6 had a potential for impaired skin integrity related to decreased mobility and bladder/bowel incontinence. In a telephone interview on 03/12/2026 at 2:20PM, S8Licensed Practical Nurse indicated on 03/08/2026 when she was preparing to transfer Resident #6 to the hospital for an evaluation, she identified a new reddened area on Resident #6's buttocks. S8Licensed Practical Nurse further indicated she did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure residents were free from financial misappropriation for 1 (Resident #2) of 3 sampled residents investigated for abuse. Findings::Review of the facility's undated Residents' Rights policy and procedure, revealed, in part, residents had the right to be free from misappropriation. Review of the facility's incident report, dated 10/02/2025, revealed, in part, S3Certified Nursing Assistant (CNA) was accused of taking a personal check from Resident #2's unsecured checkbook, wrote Resident #2's check out to herself, and deposited the funds into S3CNA's own personal account. Further review revealed the facility substantiated the above mentioned allegation of misappropriation. Review of the facility's documentation revealed, in part, Resident #2's check was written to S3CNA for the amount of $400.00. Further review revealed S3CNA endorsed the check with her signature. In an interview on 12/03/2025 at 12:20PM, Resident #2 indicated she did not give S3CNA a personal check from her bank account. Resident #2 further indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-10 · tag F0567 — failed to protect residents' money held by the home — patternHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure that funds were available for resident use for 1 (Resident #23) of 1 (Resident #23) sampled residents reviewed for personal funds. Findings: Review of Resident #23's Minimum Data Set with an Assessment Reference Date of 03/18/2025 revealed a Brief Interview for Mental Status score of 9, which indicated Resident #9 had moderate cognitive impairment. In an interview on 06/08/2025 at 10:15AM, Resident #23 indicated the business office never had money upon request. In an interview on 06/10/2025 at 3:06 PM, S1Administrator indicated that petty cash was kept at the receptionist desks, and residents could request money as needed. S1ADM also further indicated that approximately $500.00 was kept on hand for resident requests; however, S1Administrator acknowledged there were times when the facility had no money available on hand to honor the residents' request. In an interview on 06/10/2025 at 3:15 PM, S5Receptionist indicated that the petty cash was kept in a drawer at the nursing station, and she logged the disbursed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to: 1. Ensure staff donned personal protective equipment (PPE) prior to providing wound care services to residents on Enhanced Barrier Precautions (EBP) (Resident #31); 2. Ensure staff performed hand hygiene before and after administering medications (Resident #89, Resident #91, Resident #97); and, 3. Ensure staff performed hand hygiene before and after feeding residents (S6Activity Director). This deficient practice was identified for 4 (Resident #31, Resident #89, Resident #91, Resident #97 of 29 (Resident #8, Resident #16, Resident #20, Resident #23, Resident #24, Resident #26, Resident #31, Resident #38, Resident #39, Resident #40, Resident #48, Resident #53, Resident #57, Resident #60, Resident #65, Resident #73, Resident #79, Resident #83, Resident #84, Resident #94, Resident #100, Resident #103, Resident #108, Resident #110, Resident #111, Resident #112, Resident #113, Resident #164, Resident #215) sampled residents reviewed. Findings: 1. Review of the facility's Infection Prevention and Control…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-10 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to assess a resident for self-administration of medications for 2 (Resident #40, Resident #108) of 29 (Resident #8, Resident #16, Resident #20, Resident #23, Resident #24, Resident #26, Resident #31, Resident #38, Resident #39, Resident #40, Resident #48, Resident #53, Resident #57, Resident #60, Resident #65, Resident #73, Resident #79, Resident #83, Resident #84, Resident #94, Resident #100, Resident #103, Resident #108, Resident #110, Resident #111, Resident #112, Resident #113, Resident #164, Resident #215) sampled residents observed for medications available at the bedside. Findings: Review of the facility's Right to Self-Administration Medications policy dated 03/2023 revealed, in part, a resident may self-administer medications after the interdisciplinary team had determined which medications may be self-administered. Further review revealed appropriate documentation of the determinations would be documented in the resident's medical record and care plan. Resident #40 Review of Resident #40's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility failed to ensure bathrooms were clean and sanitary for 2 (Room C, Room D) of 2 (Room C, Room D) bathrooms observed for environment requirements. Findings: Observation on 06/08/2025 at 10:10AM revealed a dark colored substance on the rim and in the basin of the bathroom sink in Room C. Observation on 06/08/25 at 11:33AM revealed the bathroom in Room D had a foul urine-like odor. Further observation of Room D revealed a clear substance was present on the floor by the toilet, 6 paper hand towels were on the bathroom floor, and a dried red gel-like substance and a dried white substance was present on the rim and in the basin of the bathroom sink. Observation on 06/09/2025 at 9:10AM revealed a dark colored substance on the rim and in the basin of the bathroom sink in Room D. Observation on 06/09/2025 at 12:30PM revealed the bathroom in Room D had a foul urine-like odor. Further observation of Room D revealed a clear substance was present on the floor by the toilet, 6 paper hand towels were on the bathroom floor, and a dried red gel-like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to accurately update a resident's care plan for 2 (Resident #8, Resident #57) of 2 (Resident #8, Resident #57) sampled residents reviewed for accuracy of care plans. Findings: Review of the facility's Comprehensive Care Plans Policy and Guidelines for Implementation, dated 03/2023, revealed, in part, each resident should have a formulated person-centered, comprehensive care plan to address the resident's medical, nursing, physical, mental and psychosocial needs. Resident #57 Record review of Resident #57's Physician's Oders revealed, in part, an order dated 11/01/2024 for Ensure Original (a nutritional formula) three times a day per PEG tube and Jevity (a nutritional formula) 1.5 900 kilocalories at 50 milliliters (ml) an hour starting at 6:00PM and ending at 6:00AM per PEG tube. Review of Resident #57's Comprehensive Care Plan dated 04/21/2025 revealed, in part, Resident #57 was at risk for altered nutrition. Further review revealed Resident #57 was n a mechanically altered therapeutic diet and received water flushes and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-10 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review the facility failed to ensure call lights were available for resident use for 2 (Resident #20, Resident #53) of 2 (Resident #20, Resident #53) sampled residents investigated for call bell availability. Findings: Review of the facility's Physical Environment Resident Call System policy dated 07/2018 and revised on 03/2023 revealed, in part, the purpose of the resident call system was to provide residents with means to directly contact caregivers from their room, toileting, and bathing areas. Observation on 06/08/2025 at 11:17AM revealed Resident #53 did not have a call light connected to the call light wall system in his room. In an interview on 06/08/2025, Resident #53 confirmed there was not a call light connected to the call light wall system in his room. Resident #53 indicated he ambulated to the hallway to summon assistance from staff. Observation on 06/09/2025 at 10:30AM revealed Resident #20 did not have a call light connected to the call light wall system in her room. In an interview on 06/09/2025 at 10:30AM, Resident #20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 34 citations
- Potential for harm · D2025-06-10 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview, the facility failed to maintain a functional environment by failing to ensure a water facet was functional in1 (Room B) of 1 (Room B) rooms observed for a functional environment. Findings: Observation on 06/08/2025 at 10:14AM revealed the hot water was not functional on the bathroom faucet in Room B Observation on 06/09/2025 at 12:35PM revealed the hot water was not functional on the bathroom faucet in Room B. In an interview on 06/09/2025 at 12:35PM, S1Administrator confirmed the hot water faucet should have been functional in Room B.
- Potential for harm · Ecited before2025-02-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure: 1. A resident's indwelling catheter tubing and bag were changed monthly as ordered (Resident #3); and, 2. Indwelling urinary catheter tubing and collection bags were not on the floor (Resident #3, Resident #R4). This deficient practice was identified for 2 (Resident #3, Resident #R4) of 2 (Resident #3, Resident #R4) sampled residents investigated for urinary catheter care and Urinary Tract Infections (UTI). Findings: Review of the facility's Urinary Catheterization policy and procedure dated 03/2023 revealed, in part, indwelling urinary catheters and drainage bags will be changed out as ordered. Resident #3 Review of Resident #3's February 2025 physician's orders revealed, in part, an order dated 12/19/2024 for a size 18 French Foley catheter for a neurogenic bladder. Further review revealed an order for the bedside unit, bag, and tubing to be changed monthly and as needed. Review of Resident #3's January 2025 electronic Treatment Administration Record (eTAR) revealed, in part, no documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-26 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure controlled drugs were accurately reconciled for 4 (Medication Cart a, Medication Cart b, Medication Cart c, Medication Cart d) of 4 (Medication Cart a, Medication Cart b, Medication Cart c, Medication Cart d) medication carts reviewed for the reconciliation documentation of controlled substances. Findings: Review of the facility's undated Licensed Practical Nurse job description, revealed, in part, Licensed Practical Nurses (LPNs) assume responsibility to assure narcotics were accounted for properly in accordance with professional standards. Review of the facility's February 2025 Medication Cart a Nurse's Narcotic Check List revealed, in part, the following shifts had an incomplete reconciliation of controlled drugs: - 02/01/2025 on the 7:00AM to 3:00PM shift (on-coming nurse [on]); - 02/01/2025 on the 11:00PM to 7:00AM shift (off-going nurse [off]); - 02/03/2025 on the 7:00AM to 3:00PM shift (off); - 02/03/2025 on the 3:00PM to 11:00PM shift (on); - 02/03/2025 on the 11:00PM to 7:00AM shift (off); - 02/11/2025 on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure eight opened insulin (a medication that lowers blood glucose) multi-dose vials were dated when opened and/or discarded as required for 3 (Medication Cart a, Medication Cart b, Medication Cart c) of 4 (Medication Cart a, Medication Cart b, Medication Cart c, Medication Cart d) medication carts observed. Findings: Observation on 02/25/2025 at 9:10AM of Medication Cart a revealed: Resident #R8's open insulin Lispro multi-dose vial did not have an opened date documented; Resident #R9's open insulin Lantus multi-dose vial did not have an opened date documented; Resident #R9's open insulin Humalog 72-25 mixed multi-dose vial did not have an opened date documented; and, Resident #R10's open insulin Novolog multi-dose vial did not have an opened date documented. In an interview on 02/25/2025 at 9:15AM, S4Licensed Practical Nurse (LPN) confirmed the above mentioned multi-dose vials of insulin were opened and should have been labeled with an opened date. S4LPN further confirmed the above mentioned multi-dose vials of insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-05 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations and interviews, the facility failed to: 1. ensure a resident's water, used for jejunostomy tube (J-tube is a soft, plastic tube placed through the skin of the abdomen into the midsection of the small intestine. The tube delivers food and medicine) flushes, was labeled properly; and, 2. ensure a resident's feeding syringe was labeled, dated and clean. This deficient practice was identified for 1 (Resident #72) of 3 (Resident #57, Resident #64, and Resident 72) sampled residents investigated for enteral feeding. Findings: Review of Resident #72's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/25/2024 revealed, in part, a Brief Interview for Mental Status exam score of 13. A score of 13 which indicated Resident #72 was cognitively intact. Further review of Section K revealed Resident #72 had a feeding tube. Observation on 06/03/2024 at 9:45 a.m. revealed Resident #72's feeding syringe was not labeled and was not dated and the feeding syringe had a pink liquid in the tip. Observation on 06/03/2024 at 9:45 a.m. revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure a resident received specialized psychological service recommendations for 1 (Resident #65) of 1 (Resident #65) sampled residents reviewed for PASRR (Preadmission Screening and Resident Review). Findings: Review of Resident #65's Electronic Medical Record (EMR) revealed, in part, Resident #65's was admitted to the facility 03/01/2024, and had medical diagnosis of Bipolar, and Major Depressive Disorder upon admission. Further review revealed no documented evidence that a Level II PASSR recommendations was completed for Resident #65. Review of Resident #65's Social Services' Note dated 06/05/2024 at 11:29 a.m., revealed, in part, S2Social Services received Resident #65's Level II PASSR recommendations on 06/05/24 from the Louisiana Office of Behavioral Health. Review of Resident #65's EMR revealed Resident #65's approved for admission by Level II Authority for a temporary period effective 09/10/2023 through 09/08/2024. Review of Resident #65's Level II PASSR Recommendations and Determination Notice dated 9/11/2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, interviews and observations, the facility failed to ensure a resident's oxygen equipment was dated and stored in a sanitary manner when not in use for 1 (Resident #92) of 1 (Resident #92) sampled residents reviewed for respiratory care. Findings: Review of Resident #92's Quarterly Minimum Date Set (MDS) with an Assessment Reference Date (ARD) of 05/01/2024 revealed, in part, Resident #92 received oxygen therapy. Further review revealed, Resident #92 had a Brief Interview for Mental Status (BIMS) score of 11, which indicated Resident #92 was mildly cognitively impaired. Review of Resident #92's June 2024 Physician's Orders, revealed, in part, an order for oxygen at 2 liters (L) via nasal cannula (NC) to maintain oxygen saturation above 92 % every shift and as needed. In an interview on 06/03/2024 at 09:30 a.m., Resident #92 indicated he was short of breath and used his oxygen as needed. Observation on 06/03/2024 at 9:30 a.m., revealed Resident #92's nasal cannula tubing for his oxygen was uncovered and lying on the floor. Further observation revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure a physician was notified of a pharmacist recommendation for 2 (Resident #8 and Resident #94) of 5 (Resident #8, Resident #19, Resident #74, Resident #89, and Resident #94) sampled residents reviewed for unnecessary medications. Findings: Resident #8 Review of the facility's Psychotropic & Sedative/Hypnotic Utilization by Resident form updated in 2017 revealed, in part, Resident #8's last Gradual Dose Reduction (GDR) was completed on 03/10/2024. In a telephone interview on 06/05/2024 at 3:43 p.m., the Pharmacy Consultant for the facility indicated a GDR was recommended for Resident #8 on 03/10/2024 for Seroquel 50mg 1 tablet by mouth at bedtime. In an interview on 06/05/2024 at 3:15 p.m., S1Director of Nursing (DON) indicated the facility did not have documentation to show Resident #8's GDR was reviewed by a physician. Resident #94 Review of Resident #94's GDR revealed, in part, a pharmacist made a recommendation for a dose reduction of Resident #94's Risperdal (a medication used to treat mental disorders) 4.5 mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to have accurate documentation for the route of medication administration for 2 (Resident #64 and Resident #72) of 3 (Resident #57, Resident #64, and Resident 72) sampled residents investigated for enteral feeding. Findings: Resident #64 Review of Resident #64's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/11/2024 revealed, in part, Resident #64 had a Brief Interview for Mental Status (BIMS) score of 9. A Score of 9 indicated moderate cognitive impairment. Further review of Resident #64's MDS revealed she had a feeding tube. Review of Resident #64's Care Plan, revised on 04/29/2024, revealed Resident #64 received medications through a feeding tube. Review of Resident #64's June 2024 Physician Orders revealed, in part, the following: 1. Zinc 50 milligram (mg) tablet give 1 tablet orally one time a day to aid in wound healing and prevention; 2. Vitamin d3 50 microgram (mcg) tablet give 1 tablet orally one time a day; 3. Vitamin C 500mg 1 tablet by mouth once a day; 4. Multivitamin take 1 tablet by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a functional call bell was available for 1 (Resident #77) of the 4 (Resident #23, Resident #47, Resident #72, and Resident #77) investigated for environmental issues. Findings: Review of Resident #77's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/19/2024 revealed, in part, resident had a Brief Interview for Mental Status (BIMS) score of 13 which indicated he was cognitively intact, and Resident #77 required substantial/maximal assistance with personal hygiene. In an interview on 06/04/2024 at 10:00 a.m., Resident #77 indicated his call bell was broken. Resident #77 further indicated because his call bell does not work, he had to go out into the hall to get assistance. Resident #77 further indicated he would use his call bell if it was functioning. A test of Resident #77's call bell was conducted on 06/04/2024 at 10:00 a.m., which revealed Resident #77's call bell was not functioning, and the indicator light did not illuminate on wall of Resident #77's room or outside of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews, the facility failed to ensure a resident that required two plus person assistance with transfers was transferred with at least two persons and the facility failed to prevent a resident fall for 1(Resident #1) of 3 (Resident #1, Resident #2 and Resident #3) sampled residents reviewed for accidents hazards. Findings: Review of the facility's Quality of Care: Accident/Hazards/Supervision/Device Policy with a date of 03/2023 revealed the following, in part, Purpose: To provide an environment that is free from controllable accident hazards and provision of supervision and assistance devices to residents to avoid preventable accidents. Policy: The facility will provide an environment that is as free of accident hazards as is possible and provide supervision and assistance devices to residents to avoid preventable accidents. Guidelines: The facility will develop a culture of safety and commit to implemented systems that address resident risk and environment hazards to minimize the likelihood of accidents. Efforts to minimize risk to residents will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to report and investigate an allegation of physical abuse to the State agency for 1 (Resident #3) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, and Resident #5) sampled residents investigated for abuse. Findings: Review of Resident #3's electronic medical record (EMR) revealed, in part, a nurse's note dated 03/11/2024 at 7:15 p.m. which documented Resident #3's refusal of dialysis and medications due to an allegation of physical abuse. Further documented was notification of the allegation to the nurse supervisor, the S3Director of Nursing (DON), and the doctor. Review of the facility incident reports revealed, in part, no documented evidence and the facility did not present any evidence Resident #3's allegation of physical abuse was reported to the State Agency. In a telephone interview on 04/02/2024 at 2:50 p.m., S1Licensed Practical Nurse (LPN) stated she reported Resident #3's allegation of physical abuse to S2Treatment Nurse. S1LPN further stated S2Treatment Nurse called S3DON and reported the allegation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure staff implemented their Policy & Procedure for abuse for 1(Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for abuse. Findings: Review of the facility's Abuse, Neglect, and Exploitation policy with a revision date of 08/14/2023 revealed, in part, the following: Section VII. Reporting/Response: Reporting of all alleged violations to the Administrator, State Agency, Adult Protective Services and to all other required agencies (e.g., law enforcement when applicable) within specified time frames; a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/19/2023 revealed, in part, Resident #3 had a Brief Interview for Mental Status (BIMS) score of 9 which indicated he was moderately cognitively impaired. Review of Statewide Incident Management System (SIMS) Report revealed, in part, Resident #3 had an allegation of staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure an allegation of physical abuse was reported immediately, but not later than 2 hours after the incident was discovered to the State Survey Agency for 1 (Resident #1) of 3 (Resident #1, Resident #2 and Resident #3 ) sampled residents reviewed for abuse. Findings: Review of Resident #1's medical record revealed, in part, he was admitted to the facility on [DATE] with diagnoses, of Blindness, Delusional Disorder, Insomnia, and Generalized Anxiety Disorder. Review of Resident #1's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/09/2023 revealed a Brief Interview of Mental Status (BIMS) score of 9 which indicated Resident #1 was moderately cognitively impaired. Further review revealed, Resident #1 required extensive assistance from one person with bed mobility, transfers, and toileting. Review of Resident #1's nurse's note dated 11/25/2023 at 11:30 a.m., revealed, in part, S7Certified Nursing Assistant (S7CNA) reported to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure residents were provided with privacy during care for 3 (Resident #30, Resident #43 and Resident #313) of 22 (Resident #10, Resident #29, Resident #53, Resident #45, Resident #97, Resident #48, Resident #42, Resident #264, Resident #43, Resident #24, Resident #313, Resident #106, Resident #1, Resident #101, Resident #89, Resident #17, Resident #91, Resident #74, Resident #30, Resident #18, Resident #73, and Resident #49) sampled residents observed for privacy. Findings: Resident #30 Observation on 08/07/2023 at 2:40 p.m. revealed Resident #30 lying in bed with no privacy curtain available around her bed. In an interview on 08/07/2023 at 2:40 p.m., Resident #30's daughter expressed concerns about the missing privacy curtain around Resident #30's bed. Observation on 08/08/2023 at 12:10 p.m. revealed Resident #30 did not have a privacy curtain available around her bed. In an interview on 08/08/2023 at 1:15 p.m., S23Licensed Practical Nurse (LPN) confirmed there was no privacy curtains available for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-14 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to: 1. Ensure dining room tables were in good repair for 7 of 27 tables present in the dining room; 2. Ensure the residents' bathrooms had soap present in the soap dispensers for 4 (Resident #1, Resident #18, Resident #30, and Resident #101) of 7 (Resident #1, Resident #17, Resident #18, Resident #24, Resident #30, Resident #101, and Resident #313) sampled resident rooms observed for environmental concerns; 3. Ensure the residents' bathrooms had paper towels in the dispensers for 2 (Resident #18 and Resident #30) of 7 (Resident #1, Resident #17, Resident #18, Resident #24, Resident #30, Resident #101, and Resident #313) sampled resident rooms observed for environmental concerns; 4. Ensure the residents' furniture and window shades were clean and in good repair for 4 (Resident #1, Resident #17, Resident #18, and Resident #30) of 7 (Resident #1, Resident #17, Resident #18, Resident #24, Resident #30, Resident #101, and Resident #313) sampled resident rooms observed for environmental concerns; and, 5. Ensure a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-14 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure allegations of physical abuse were reported within 2 hours of the allegation being made for 3 (Resident # 45, Resident #49, and Resident #263) of 5 (Resident #10, Resident # 45, Resident #49, Resident #101 and Resident #263) sampled residents reviewed for abuse. Findings: Review of the facility's Abuse, Neglect and Exploitation Policy and Procedure revealed, in part, it was the policy of the facility to provide protections for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Review revealed Abuse means the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. Abuse also includes the deprivation by an individual, including a caretaker of goods or services that are necessary to attain or maintain physical,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to: 1. Thoroughly investigate a resident's allegations of abuse and/or neglect for 3 (Resident # 45, Resident #49, and Resident #263) of 5 (Resident #10, Resident # 45, Resident #49, Resident #101 and Resident #263) sampled residents reviewed for abuse; and, 2. Protect residents from the potential of further abuse during the investigation process for 2 (Resident # 45 and Resident #49) of 5 (Resident #10, Resident # 45, Resident #49, Resident #101 and Resident #263) sampled residents reviewed for abuse. Findings: Review of the facility's Abuse, Neglect and Exploitation Policy and Procedure revealed, in part, Abuse was defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. Abuse also included the deprivation by an individual, including a caretaker, of goods or services that were necessary to attain or maintain physical, mental, and psychosocial well-being. Review revealed an immediate investigation was warranted when suspicion of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-14 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to review and revise the residents' care plan after completion of quarterly review assessment for 2 (Resident #18 and Resident #91) of 24 sampled residents. Findings: Resident #18 Review of Resident #18's medical record revealed Resident #18 was admitted to the facility on [DATE] with diagnoses of Coronary Artery Disease, Hypertension, Atrial Fibrillation, Anemia, Colostomy, Nephrostomy Tubes, Foley Catheter, Debility, and Persistent Nausea. Review of Resident #18's Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 05/31/2023 revealed the MDS was completed on 06/14/2023. Review of Resident #18's comprehensive care plan revealed Resident #18's comprehensive care plan was initiated on 02/28/2023, with no updated review dates and the goal dates of 05/28/2023 were past due. Further review of Resident #18's care plan revealed the care plan was not updated with completion of Quarterly MDS with ARD of 05/31/2023. In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to accurately assess and document the presence of pain for 2 (Resident #17 and Resident #101) of 2 (Resident #17 and Resident #101) residents reviewed for pain. Findings: Resident #17 Review of Resident #17's medical record revealed Resident #17 was admitted [DATE] with diagnoses, in part, of arthritis, neuropathy (nerve pain), chronic right hip pain, myopathy (disorder which causes muscle pain), and osteoarthritis (disorder which causes joint pain). Review of Resident #17's August 2023 Physician orders revealed, in part, Hydrocodone/Acetaminophen (medication used to treat pain) 5-325 milligram (mg) tablet every 12 hours as needed for pain, and monitor Resident #17 for indication of pain. Review of Resident #17's Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 06/14/2023 revealed, in part, Resident #17 was on a scheduled pain medication regimen and received as needed pain medication. Further review revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure communication with a resident's dialysis facility for 1 (Resident #48) of 1 (Resident #48) sampled residents reviewed for dialysis. Findings: Review of the facility's Hemodialysis policy revealed, in part, the facility would assure that each resident received care and services for the provision of hemodialysis consistent with professional standards of practice which included the ongoing communication and collaboration with the dialysis facility regarding dialysis care and services. Review of Resident #48's May, June, July, and August 2023 physician's orders revealed, in part, Resident #48 had a diagnosis of dialysis associated renal failure and orders for outpatient dialysis every Tuesday, Thursday, and Saturday. In an interview on 08/10/2023 at 5:32 p.m., S11Licensed Practical Nurse stated the facility communicated with Resident #48's dialysis facility via the dialysis communication sheet. Review of Resident #48's Dialysis Communication Binder from 05/01/2023 through 08/05/2023 revealed, in part, no documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Certified Nursing Assistants (CNA's) had completed annual competencies as required for 5 (S4CNA, S31CNA, S33CNA, S37CNA, and S38CNA)of 6 (S4CNA, S13CNA, S31CNA, S33CNA, S37CNA, and S38CNA) CNAs reviewed for annual competencies. Review of S4CNA's personnel file revealed, in part, the last annual competency documented was 07/28/2022. Review of S31CNA's personnel file revealed, in part, the last annual competency documented was 07/26/2022. Review of S33CNA Supervisor's personnel file revealed, in part, the last annual competency documented was 07/28/2022. Review of S37CNA's personnel file revealed, in part, the last annual competency documented was 07/28/2022. Review of S38CNA's personnel file revealed, in part, the last annual competency documented was 07/28/2022. In an interview on 08/10/2023 at 1:00 p.m., S8Human Resources (HR) stated the last annual competencies completed were completed in July of 2022. S8HR further stated competencies had not been completed annually. In an interview on 08/10/2023 at 1:30 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete annual performance evaluations for certified nursing assistants (CNA) for 6 (S4CNA, S13CNA, S31CNA, S33CNA, S37CNA, and S38CNA) of 6 (S4CNA, S13CNA, S31CNA, S33CNA, S37CNA, and S38CNA) CNA personnel files reviewed. Findings: Review of S4CNA's personnel file revealed, in part, no documented evidence of an annual performance evaluation and the facility was unable to provide any documented evidence. Review of S31CNA's personnel file revealed, in part, no documented evidence of an annual performance evaluation and the facility was unable to provide any documented evidence. Review of S33CNA's personnel file revealed, in part, no documented evidence of an annual performance evaluation and the facility was unable to provide any documented evidence. Review of S37CNA's personnel file revealed, in part, no documented evidence of an annual performance evaluation and the facility was unable to provide any documented evidence. Review of S38CNA's personnel file revealed, in part, no documented evidence of an annual performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-14 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post the required nurse staffing information on a daily basis. Findings: Observation on 08/08/2023 at 12:26 p.m. revealed the resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. Observation on 08/08/2023 03:18 p.m. revealed the resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. Observation on 08/09/2023 at 09:53 a.m. revealed the resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. Observation on 08/10/2023 at 10:02 a.m. revealed the resident census and the total number of actual hours worked for licensed and unlicensed staff responsible for resident care was not posted in the facility. In an interview on 08/10/2023 at 10:30 a.m., S3Director of Nursing (DON) stated the certified nursing assistants' assignment sheet was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to implement the facility's policy for the prevention of Legionella Disease. Findings: Review of the facility's Legionella policy with a revision date of 05/23/2023 revealed, in part, the facility should implement primary prevention strategies which include maintenance of cooling towers and potable water systems, store and distribute cold water below 68 degrees Fahrenheit (°F), store hot water above 140°F, and circulate water at a minimum return temperature of 124°F. The facility failed to present documentation of their assessment of where opportunistic pathogens may grow, measures they put into place to prevent the growth of legionella, and/or how they monitor for legionella. In an interview on 08/14/2023 at 10:28 a.m., S28Maintenance Director stated he was unable to present any documented evidence of water temperature checks which were to be completed weekly. In an interview on 08/14/2023 at 10:31 a.m., S1Administrator stated he did not have any documented evidence of the water temperature checks having been completed. In…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews, the facility failed to implement their abuse policies and procedures to prevent resident abuse, neglect, exploitation and misappropriation of property by failing to ensure unlicensed staff who worked in the facility had a completed criminal background on file prior to providing care to residents for 2 (S6Agency Certified Nursing Assistant and S7Agency Certified Nursing Assistant) of 2 unlicensed contract staff personnel files reviewed. Findings: Review of the facility's Abuse, Neglect, and Exploitation policy with an implementation date of 12/01/2021 revealed, in part, potential employees will be screened for a history of abuse, neglect, exploitation, or misappropriation of resident property. Further review revealed criminal background, reference, and credentials' checks shall be conducted on contracted temporary staff. Review of the agency's generated time sheets for 08/11/2023 revealed S6Agency CNA worked in the facility from 10:23 a.m. until 4:27 p.m. and S7Agency CNA worked from 11:27 a.m. until 2:41 p.m. Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a new interventions were implemented following a resident's fall to prevent future falls for 1 (Resident #42) of 4 (Resident #42, Resident #106, Resident #264, and Resident #313) sampled residents reviewed for accident hazards. Findings: Review of Resident #42's Minimum Data Set with an Assessment Reference Date of 07/03/2023 revealed, in part, Resident #42 had a Brief Interview for Mental Status score of 9, which indicated Resident #42 had moderate cognitive impairment. Further review revealed Resident #42 required limited one person assistance for transfers. Review also revealed Resident #42's balance was unsteady with walking and transferring, and Resident #42 had impaired range of motion to both lower extremities. Review of Resident #42's Quarterly Fall Risk Assessment completed on 06/27/2023 revealed, in part, Resident #42 required fall precautions due to a history of falls, cognitive deficits, impaired judgement, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a resident's indwelling urinary catheter was secured for 1 (Resident #313) of 1 sampled residents reviewed for urinary catheter or urinary tract infection. Findings: Review of the Centers for Disease Controls Guideline for Prevention of Catheter-Associated Urinary Tract Infections (2009) revealed, in part, properly secure indwelling catheters after insertion was recommended to prevent movement and urethral traction. Review of Resident #313's admission MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 07/24/2023 revealed, in part, Resident #313 was admitted to the facility on [DATE] and had an indwelling catheter. Review of Resident #313's Care Plan for catheter revealed, in part, Resident #313 required an indwelling catheter related to urinary retention and the staff should check for proper position of Resident #313's catheter every shift. Observation on 08/09/2023 at 2:47 p.m. revealed S10LPN (Licensed Practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-14 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to administer intravenous (medication administered directly into the vein) medications per professional standards and physician's orders for 1 (Resident #264) of 1 (Resident #264) sampled residents investigated for intravenous medication administration. Findings: Review of the facility's Intravenous (IV) Therapy Policy revealed, in part, prior to medication infusion, the practitioner's order must be reviewed and verified for infusion solution or medication, dose, frequency, and route of administration. Further review revealed hand hygiene must be completed prior to putting on gloves. Review also revealed the medication/solution label must be compared against the practitioner's order for accuracy. The policy also revealed the connector must be disinfected with an antiseptic agent before tubing is connected to the injection port. Review of Resident #264's record revealed, in part, an admit date of 07/28/2023 with diagnoses including bacteremia (the presence of bacteria in the bloodstream), septic joint (infection…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations, and interviews, the facility failed to ensure medications were locked and not available for use at a resident's bedside for 1 (Resident #264) of 22 (Resident #10, Resident #29, Resident #53, Resident #45, Resident #97, Resident #48, Resident #42, Resident #264, Resident #43, Resident #24, Resident #313, Resident #106, Resident #1, Resident #101, Resident #89, Resident #17, Resident #91, Resident #74, Resident #30, Resident #18, Resident #73, and Resident #49) sampled residents observed for medications left at the bedside. Findings: Review of the facility's Resident Self-Administration of Medication Policy revealed, in part, a resident may only self-administer medications after the facility's interdisciplinary team had determined which medications may be self-administered safely. Further review revealed bedside medication storage was permitted only when it did not present a risk to confused residents and the manner of storage prevented access by other residents. Review of Resident #264's Minimum Data Set with an Assessment Reference Date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-14 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to: 1. Failed to discard expired milk in 1 of 1 nourishment refrigerators. 2. Failed to ensure Orange and cranberry juice were stored at a proper temperature to prevent food borne illness. Findings: Observation of the nurse's station's nourishment room on 08/08/2023 at 9:06 a.m. revealed 4 16 ounce cartons of whole milk in the refrigerator with an expiration date of 8/1/2023 and 1 16 ounce carton of whole mile with an expiration date of 08/03/2023 and 3 16 ounce cartons of low-fat milk in the refrigerator with an expiration date of 08/07/2023. Further observation of the nourishment room revealed a tray of 20 8 ounce cartons of cranberry juice cartons and 10 8 ounce containers of orange juice sitting on top of the refrigerator, cool to touch with condensation on outside of containers. Observation of the nurse's station's nourishment room on 08/08/2023 at 12:01 p.m. revealed the same tray of 20 cartons of cranberry juice and 10 containers of orange juice was sitting on top of the refrigerator without ice and warm to touch.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-14 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on record review, and interview, the facility failed to ensure Quality Assurance and Performance Improvement (QAPI) committee meetings were held quarterly. Findings: Review of the facility's QAPI Committee Meeting Minutes revealed the last documented meeting was completed on 04/30/2023. There was no documented evidence and the facility did not present any documented evidence a QAPI committee meeting was held for the second quarter of 2023. In an interview on 08/14/2023 at 12:04 p.m., S15Regional Clinical Director stated the facility was supposed to have a QAPI committee meeting at the end of July 2023 but did not. S15Regional Clinical Director further stated the last QAPI committee meeting was held on 04/30/2023.
- No harm found · B2023-08-14 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Minimum Data Set (MDS) assessments were transmitted to Centers for Medicare and Medicaid Services (CMS) within 14 days of the completion date for 6 (Resident #19, Resident #56, Resident #58, Resident #73, Resident #85, and Resident #96) of 6 (Resident #19, Resident #56, Resident #58, Resident #73, Resident #85, and Resident #96) residents reviewed for Resident Assessment. Findings: Review of the facility's MDS 3.0 Completion policy revealed, in part, all assessments shall be transmitted to the designated CMS system within 14 days of completion. Resident #19 Review of Resident #19's Annual MDS with an Assessment Reference Date (ARD) 06/06/2023 revealed, in part, a completion date of 06/07/2023. The facility was unable to provide documented evidence the MDS was transmitted. Resident #56 Review of Resident #56's Quarterly MDS with an ARD of 06/13/2023 revealed, in part, a completion date of 06/27/2023. Review of the MDS 3.0 Final Validation Report revealed, in part, Resident #56's MDS completed on 06/27/2023 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2023-08-14 · tag F0851 — patternElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to electronically submit accurate payroll information for direct care staffing as required. Findings: Review of the facility's Payroll Based and Journal(PB&J) reporting revealed the facility triggered for no Registered Nurse(RN) hours having been provided on 01/02/2023, 01/03/2023, 01/04/2023, 01/05/2023, 01/06/2023, 01/11/2023, 01/12/2023, 01/13/2023, 01/17/2023, 01/19/2023, 01/20/2023, 01/31/2023, 02/01/2023, 02/02/2023, 02/03/2023, 02/06/2023, 02/07/2023, 02/08/2023, 02/09/2023, and 02/10/2023. Review of facility Managers Monthly Timesheets revealed documentation of a minimum of 8 hours daily on 01/02/2023, 01/03/2023, 01/04/2023, 01/05/2023, 01/06/2023, 01/11/2023, 01/12/2023, 01/13/2023, 01/17/2023, 01/19/2023, 01/20/2023, 01/31/2023, 02/01/2023, 02/02/2023, 02/03/2023, 02/06/2023, 02/07/2023, 02/08/2023, and 02/09/2023 completed by the facility's previous Director of Nursing. Further review revealed a minimum of 8 hours was documented for S9Assistant Director of Nursing, a RN, on 02/10/2023. In an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to VOLARE HEALTH — 16 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 2 of 5 | 1.7 | +0.3 vs chain |
| Staffing | 1 of 5 | 2.4 | -1.4 vs chain |
| Quality measures | 3 of 5 | 3.2 | -0.2 vs chain |
The other 15 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LA 10 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/26/2022 |
| LA 10 PINNACLE HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 07/26/2022 |
| LA10 HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 07/25/2023 |
| ST BERNARD NURSING & REHAB PROPCO LLC | Organization | 5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNF | — | since 07/26/2022 |
| KNOX, DONALD | Individual | CORPORATE OFFICER; ADP OF THE SNF | — | since 07/24/2023 |
| SCHWARTZ, ELIEZER | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/26/2022 |
| VOLARE HEALTH LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2024 |
| MCLENDON, RONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/26/2022 |
| RUSSELL, KIM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/29/2024 |
| HAGAR, CHAIM | Individual | ADP OF THE SNF | — | since 07/26/2022 |
CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.2M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195356. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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